How it Works
Royal
Loading...
ALPHA600SC
User Manual
143 pgs1.33 Mb0
Table of contents
Loading...

Royal ALPHA600SC User Manual

Contents

1 Welcome
Before Starting.....................................................................................................................................................1
What is in the Box? .............................................................................................................................................2
Important Phone Numbers............................................................................................................................. 2
2 Getting Started
Plugging in and Putting in the Batteries ....................................................................................................3
Installing the Paper Roll....................................................................................................................................5
Installing the Barcode Reader .....................................................................................................................6
PC-Based Software .............................................................................................................................................7
Setting the Date And Time..............................................................................................................................7
Programming the Sales Tax............................................................................................................................8
Programming Department Keys ...................................................................................................................9
3 Getting To Know the Cash Register
About the Displays...........................................................................................................................................10
Opening and Closing the Customer Display........................................................................................10
Using the Mode Key Area ..............................................................................................................................12
Using the Keyboard .........................................................................................................................................14
Using the Cash Drawer ...................................................................................................................................15
Contents
Using the Accessory Drawer ........................................................................................................................ 16
Using the Counterfeit Detector Feature.................................................................................................. 16
About Paper Money ..................................................................................................................................... 17
Detecting Suspicious Money .................................................................................................................... 17
4 Setting Up Your Cash Register - the Basics
Using the Displays ........................................................................................................................................... 19
The Clerk Display........................................................................................................................................... 20
Setting Alphanumeric Descriptions.......................................................................................................... 20
Alphanumeric Code Chart ......................................................................................................................... 21
Using Single Width Characters................................................................................................................. 23
About Programming Numbers in Logo Messages............................................................................ 23
Using Double Wide Characters ................................................................................................................ 23
Programming a Store Logo or a Commercial Message................................................................... 24
Setting the Commercial Message in the Footer................................................................................. 27
Setting Clerk Numbers and Names ........................................................................................................... 28
Using the Clerk System ............................................................................................................................... 30
Setting the Machine Number ...................................................................................................................... 30
Setting X and Manager Passwords ............................................................................................................ 31
Printing the Quick Start Program Confirmation Report..................................................................... 32
Before Going to Register Mode................................................................................................................... 33
Error Codes......................................................................................................................................................... 34
Clearing an Error............................................................................................................................................ 34
5 Setting Up Your Cash Register - Advanced
Programming Department Keys................................................................................................................. 37
Setting Standard and Gallonage Mode................................................................................................. 39
Programming Multiple and Single Items ............................................................................................. 39
Programming High Digit Lock-out (HDLO)..........................................................................................39
Programming Tax Status............................................................................................................................ 40
Programming Department Preset Price ............................................................................................... 41
Assigning Department Number Keys .................................................................................................... 41
Programming Department Names......................................................................................................... 42
Programming Scrolling Messages ............................................................................................................. 45
Programming Scrolling Message Display Times................................................................................... 46
ii Alpha 600sc User’s Guide
Contents
Setting the Sales Message Start and Stop Times................................................................................47
Setting the Amount of Time Letters Appear in the Display ...........................................................49
Programming the Credit Keys......................................................................................................................49
Programming PLU Descriptions..................................................................................................................51
Programming PLUs without a Barcode Reader ..................................................................................51
Programming PLUs with the Barcode Reader.....................................................................................52
Setting the Decimal Points............................................................................................................................53
Setting the Rounding Rates..........................................................................................................................54
Programming Discounts ................................................................................................................................54
Programming Minus Percentage Discounts........................................................................................54
Programming Flag Options...........................................................................................................................59
6 Ringing up Sales and Using Training Mode
Ringing up Sales................................................................................................................................................65
Using Training Mode.......................................................................................................................................67
7 Programming Complex Tax Rates
Setting the Tax Rates.......................................................................................................................................70
8 Running Reports
Running the Program Confirmation Report ...........................................................................................73
Running the Department Confirmation Report ....................................................................................75
Running the PLU Confirmation Report.....................................................................................................75
Running the Department Sales Report.....................................................................................................76
Running Management Reports ...................................................................................................................76
Alpha 600sc User’s Guide iii
Contents
Running a Financial Report ....................................................................................................................... 79
Financial Report Example........................................................................................................................... 80
Running an Hourly Report......................................................................................................................... 82
Running PLU Reports................................................................................................................................... 83
9 Maintenance and Options
Installing a New Paper Roll ........................................................................................................................... 85
Using the Battery System.............................................................................................................................. 86
About the Serial Port....................................................................................................................................... 87
Ordering Supplies and Accessories........................................................................................................... 89
10 Troubleshooting
Error Codes......................................................................................................................................................... 90
I Hear an Error Beep...................................................................................................................................... 90
Sec code error appears in PRG, X OR Z modes ................................................................................... 91
If Clerk E12 Displays In REG 1 or REG 2 Modes.................................................................................... 91
PE Printer Error.................................................................................................................................................. 91
The Register Does Not Work at All............................................................................................................. 92
Opening the Drawer When There is no Power...................................................................................... 92
Half System Clear ............................................................................................................................................. 93
Full System Clear.............................................................................................................................................. 93
If Nothing Helps................................................................................................................................................ 93
11 Examples
Sample Receipt .............................................................................................................................................. 96
Transaction Codes ........................................................................................................................................... 97
Adding Tax to a Non-Taxable Department............................................................................................. 98
Cash Sale With Tendering Change ............................................................................................................ 98
Cash Sale Without Tendering Change...................................................................................................... 99
Charge Sale......................................................................................................................................................... 99
Coupon Discount Sale..................................................................................................................................100
Credit Return....................................................................................................................................................101
Credit Sale.........................................................................................................................................................101
Dept Shift Key..................................................................................................................................................101
Exempting Tax On An Item.........................................................................................................................102
Exempting Tax on the Entire Sale ............................................................................................................102
iv Alpha 600sc User’s Guide
Contents
Gallonage Sales Transaction......................................................................................................................103
Minus Percentage Discount Sale..............................................................................................................103
Multiplication of a Department Unit Price............................................................................................ 104
Multiplication Sale.........................................................................................................................................104
Multiplying By A Fraction............................................................................................................................105
No-Sale Function............................................................................................................................................105
Overriding a PLU Sale...................................................................................................................................106
Paid-Out Sale................................................................................................................................................... 106
PLU Sale.............................................................................................................................................................106
PLU Sale With PLU Description.................................................................................................................107
Plus Percentage Sale.....................................................................................................................................107
Received-On-Account Sale......................................................................................................................... 108
Registering A Department Unit Price..................................................................................................... 108
Registering A Reference Number ............................................................................................................108
Return Sale ....................................................................................................................................................... 109
Split Tendering Sale......................................................................................................................................109
Temporarily Overriding a PLU Price........................................................................................................ 110
Use the Error-Correct /Void Key................................................................................................................ 110
Voiding A Coupon Sale................................................................................................................................ 111
Voiding a Department Preset Price.........................................................................................................111
Voiding a Department Preset with a Coupon Discount..................................................................112
Voiding a Department Preset with a Minus Percentage Discount..............................................112
Voiding A Minus Percentage Discount Sale.........................................................................................113
Voiding a Multiplication of a Department Preset Price.................................................................... 113
Voiding A Multiplication Sale....................................................................................................................114
Voiding a PLU Multiplication Sale............................................................................................................ 114
Voiding a PLU Sale......................................................................................................................................... 115
Voiding a PLU Sale with a Coupon Discount.......................................................................................115
Voiding a Plu Sale with a Minus Percentage Discount.....................................................................116
Voiding a PLU Sale with a Plus Percentage Rate ................................................................................116
Voiding a Plus Percentage Sale.................................................................................................................117
Voiding A Sale.................................................................................................................................................117
Alpha 600sc User’s Guide v
Contents
A Calculating State Tax Table Codes ...............................................................118
Calculating Your Tax .....................................................................................................................................118
Example Tax Chart ......................................................................................................................................122
The Worksheet .............................................................................................................................................123
Programming the State Tax .......................................................................................................................124
B GST/PST System for Canada..........................................................................125
Canadian Tax Programming Example....................................................................................................125
C Product Information ......................................................................................128
Specifications and Safety ............................................................................................................................128
Safety Notice....................................................................................................................................................129
Limited Warranty............................................................................................................................................130
Description Tables.........................................................................................................................................131
Index ....................................................................................................................134
vi Alpha 600sc User’s Guide
CHAPTER 1

Welcome

Congratulations on purchasing your new Royal cash register! This register is designed to be easy to use, helping you to focus on running your business.

Before Starting

Before you start using this manual to set up and customize your cash register, you should know the following.
When you need to press a key, you see a picture of the key you need to press and the name of the key is in another font. For example:
1 If you are prompted for a Manager Password, type the password number
If you need to type something in the round Number keys area, what you need to type is shown in a special font. For example:
2 Using the round Number keys, press 444444 and then press the
and then press the Check key. If you did not program a Manager Password, go to the next step.
Amount Tend Total key.
Alpha 600sc User’s Guide
Chapter 1: Welcome

What is in the Box?

Look for and unwrap the following:
• Cash Register
• 1 starter roll of standard thermal paper, Royal Reorder Number 013127 (57.5mm).
• Journal Spindle, installed in the printer compartment
• Barcode reader located in a small box
• RegisterLinkTM software
• 1 set of keys, consisting of:
• 2 Cash Drawer keys (515).
• 2 PRG Program keys (427-023).
• 2 REG Register keys (427-024).
• 2 Z keys (427-012).

Important Phone Numbers

If you need help or want to order additional supplies, use the following contact information.
Customer Service: 1-800-272-6229 (USA)
Ordering Supplies: 1-888-261-4555 Website: www.royal.com
To order items, see Ordering Supplies and Accessories on page 89.
1-888-266-9380 (Canada)
2 Alpha 600sc User’s Guide
CHAPTER 2

Getting Started

Setting up your cash register consists of the following steps:
• Plugging in and Putting in the Batteries
• Installing the Paper Roll
• Setting the Date And Time
• Programming the Sales Tax
• Setting at least 2 Department Keys
Do all the steps to make sure you have your cash register set up correctly.
When you are done with this chapter, see the chapter called Getting To Know the Cash Register, starting on page 10 and the chapter called Setting Up Your Cash Register - the Basics, starting on page 19 for more information about your cash register.

Plugging in and Putting in the Batteries

Your cash register needs 3 AA 1.5 volt batteries for the memory backup system. These batteries did not come with your cash register and you must purchase them additionally. You should purchase these batteries before you start this section or as soon as possible after setting up the cash register.
Alpha 600sc User’s Guide
Chapter 2: Getting Started
Make sure that you plug the cash register into the electrical outlet before you put in the batteries.
Caution
If you put the batteries in first, they can damage the cash register. Do not use this cash register outdoors in the rain or near any source of liquid.
To get the cash register ready to use
1 Remove the cash register and the parts from the box. Store the box and
packing material in a safe, dry place. If you need to move the register in the future, you can put it back in the box.
2 Remove the tape holding the parts of the cash register in place. For
example, there may be tape on the Journal Compartment Cover. Make sure you remove the tape on the black Journal Tape spindle inside the printer compartment of the cash register.
3 Put the register on a hard, level surface, away from rain and spilled
drinks. A hard level surface makes it easier for the cash drawer to go in and out smoothly.
Do not put the register on a porous surface. Depending on the surface or any cleaning solution used on the surface, the rubber feet may leave marks on the surface. Do not place the register on any valuable surface, such as antique or fine wood tables, desks, and so on.
4 Plug the cash register into a standard three-hole electrical wall outlet.
(115-120 volt, 60 hertz). Make sure the electrical cord is not going to get tripped over or accidentally pulled from the electrical outlet.
Put the cash register on an electrical circuit with no other electrical device or appliance. Other appliances can overload the circuit or cause electrical interference with the cash register. It is best that you use a circuit without other appliances already on it.
5 Install the memory backup batteries.
• Open the Journal Compartment cover. Remove
the cover and put it aside.
• Move the paper roller bar up and out of the way.
Grab the small handle on the right of the print roller bar. Push the little handle towards the back of the cash register and raise the paper roller bar up. You see a slope down to the paper compartment. The battery cover is located under the print roller bar, on the slope.
• Remove the battery cover. Press the edge at the top of the cover and
push to the back. The cover pops off.
4 Alpha 600sc User’s Guide
• Put the batteries in the slots. Make sure that the positive and negative ends are in the right place. The batteries have a little plus (positive) and minus (negative) sign on each end to help you.
• Replace the battery cover. Slide the bottom tabs into the long slit in the bottom position and it snap the cover into place. Do not put the tabs in the 2 holes in the bottom of the compartment. The cover will not close and you will break the tabs.
6 Now you are ready to put the paper in the cash register and set the time
and the date. See the next section for more information.

Installing the Paper Roll

Your cash register has a thermal printer that prints receipts for the customer or a journal tape. Use 2¼ inch (57.5 mm) wide standard thermal register paper.
Installing the Paper Roll
To install the paper roll
1 Insert the PRG key and turn it to either REG1 or REG2.
• If you need a customer receipt, turn the Mode key to the REG1 position.
• If you do not need a customer receipt, turn the mode key to the REG2 position.
2 Unlock and open the Journal Compartment Cover. Grip the left side of
the cover and gently pull upward. Remove the Journal Compartment Cover and set aside.
3 Remove the Journal
Takeup spindle. Place the paper roll in the little round area at the bottom of the compartment. Make sure the paper feeds out from the bottom of the roll, towards the front of the cash register.
Alpha 600sc User’s Guide 5
Chapter 2: Getting Started
4 Grab the small handle on the right
of the print roller. Push the little handle towards the back of the cash register and raise the roller bar up.
5 Lay the end of the paper across the
printer as shown. Move the print roller down onto the paper and snap into place. Make sure both sides are snapped down.
• Press the Feed key until the paper catches and moves through the printer.
6 Do one of the following:
• If you do not need to print receipts: Place the black plastic Journal Takeup spindle on its grooves above the Battery compartment. The spindle sits above the paper roll. Press the Feed key to move the paper through the printer about 10-12 inches. Push the paper through one of the narrow openings in the center of the Journal Takeup spindle. Press the Feed key until the paper catches and begins to wind securely around the Journal Takeup spindle. Replace the Journal Compartment Cover.
Handle
• If you want to print receipts: Lay the customer receipt paper over the receipt slot and close the Journal Compartment Cover.

Installing the Barcode Reader

Your cash register comes with a barcode reader. It allows you to scan items with a UPC symbols, instead of using the keyboard to type the PLU number.
The barcode reader plugs into the port on the lower right side of the cash register. Use the directions below to install it.
To install and program the barcode reader
1 Unpack the reader from the box. 2 Turn the Mode key to OFF.
6 Alpha 600sc User’s Guide
3 Locate the port for the scanner on the lower
right side of the cash register. Plug the reader into the port.
4 Now you can program the barcode reader so
that you can scan UPC symbols to ring up items. For specifics, see Programming PLUs with the Barcode Reader on page 52.

PC-Based Software

Your cash register includes:
• RegisterLink PC-based software. This software allows you to connect the cash register to your PC to download your sales information and transfer it to QuickBooks® 2002 or Peachtree® accounting software. For instructions about using the software, see the RegisterLink manual.
Using the RegisterLink software requires connecting your computer to the cash register, using the serial port. To connect your computer to the serial port, you need a null-modem serial cable that is not included. You can purchase this cable at any computer supply store. For technical details about the serial connection, see About the Serial Port on page 87.
PC-Based Software

Setting the Date And Time

The date changes every day and prints in the month-day-year format. You can prevent the date from printing on the transaction receipts. The date format can also be changed to print day-month-year. For more information, see Programming Flag Options on page 59.
You can set the cash register so that it does not print the time on receipts. For more information, see Programming Flag Options on page 59.
The time can print in either the 12 or 24 hour (military time) format. The default setting is to print in the 12 hour format, which is normally used. To change to the 24 hour format, see Programming Flag Options on page 59.
Reminder
When you set the time, you need to type the time in a 24 hour format. To convert the current time to a 24 hour format, add the number 12 to every hour after 12 noon. For example: 1:15 P.M. programs as 1315. 8:20 A.M. programs as 0820.
To set the date
Example 1: To program June 30, 2002 1 Put the PRG key in the Mode key slot and turn it to the PRG position.
Alpha 600sc User’s Guide 7
Chapter 2: Getting Started
2 In the round Number keys area, press 063002 and then press the
#/ST/NS key.
To set the time
Example 2: To program 9:45 P.M. 1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 In the round Number keys area, press 2145 and then press the Qty/Date
key.

Programming the Sales Tax

Now you need to program the sales tax for your area. If you do not know your sales tax rate, contact your local government office.
Tip
You must press at least 4 digits in step 4.
Note
If you make a mistake or you hear an error beep, press Clear and start over with Step 3.
Example 3: To program a sales tax rate of 6% 1 Find your sales tax rate. You may need to contact your local government
office.
2 Put the PRG key in the Mode key slot and turn it to the PRG position. 3 In the round Number keys area, press 1 and then press the Tax 1 key. 4 Press 6000 and press the Amount Tend Total key. Your sales tax is
programmed.
To program other tax rates, in Step 4, press the following:
Table 1 Additional tax rate programming
For this tax rate... Press these keys...
7.75% 7750
5.5% 5500
10.5% 10500
For more advanced tax rate programming, see Programming Complex Tax Rates on page 69.
8 Alpha 600sc User’s Guide

Programming Department Keys

You are done with the basic programming of your cash register. After you program at least 2 department keys, you are ready to use the cash register, if you do not want to use any of the other features.
For more information about the other features of your cash register, see Setting Up Your Cash Register - the Basics on page 19 and Setting Up Your Cash Register - Advanced on page 36.
To program Department 1 as taxable with no preset price and no description
1 Using the round Number keys, press 00001 and press the
Subtotal/w/Tax key.
2 Using the round Number keys, press 0 and press the Dept 1 key. 3 Press the Amount Tend/Total key. The department information is saved
in the cash register.
To program Department 2 as non-taxable with no preset price and no description
1 Using the round Number keys, press 00000 and press the
Subtotal/w/Tax key.
Programming Department Keys
2 Using the round Number keys, press 0 and press the Dept 2 key. 3 Press the Amount Tend/Total key. The department information is saved
in the cash register.
For more information about programming department keys, see Programming Department Keys on page 37.
Alpha 600sc User’s Guide 9
CHAPTER 3

Getting To Know the Cash Register

This chapter shows you the basics of using your cash register after you set it up. If you have not yet set up your cash register, see the Quick Start sheet that came in the box with your cash register or Getting Started on page 3.

About the Displays

Your cash register has 2 displays.
Customer Display
You can lift, tilt, and rotate the customer display so customers can see what is happening. When you move the register or store it, close the display so it doesn’t get damaged.
Your cash register has a 1 line customer display
• 1 line that shows letters and numbers (alphanumeric) The alphanumeric display shows 10 digits for descriptions, scrolling text messages, and sales dollar amounts.

Opening and Closing the Customer Display

You can open and close the customer display so that customers can easily see what is happening.
To open and close the customer display
1 To open the rear customer display, pull up, tilt, and rotate to view from
any direction.
2 To close, turn the display to face the rear of the machine and press down.
Alpha 600sc User’s Guide
About the Displays
Operator Display
Your cash register also has a 2 line display for the operator. Both lines shows letters and numbers (alphanumeric). The following codes can appear in the display:
Table 2 Codes and words that can appear in the display
This code... Appears when...
: the -%/RA key registers a percent discount amount. Also appears
in the Customer Display.
= the Charge, Check, Amount Tend Total keys are pressed. Also
appears in the Customer Display.
ADD ON the +%/PO key registers a plus percentage amount. * CASH the Amount Tend Total key finalizes a cash sale. * CHANGE or C change is due. * CHARGE the Charge key finalizes a sale. * CHECK the Check key finalizes a sale. * CLERK ERR
or
CLERK E12 COUPON the -/CPN key is pressed. * DISCOUNT the -%/RA key registers a percent discount amount. * ERROR an incorrect key is pressed. Press the Clear key to clear. NO SALE the #/ST/NS key is pressed. * NON TAX the Non Tax key is pressed. P you are in the middle of a programming step. Also appears in the
PE if an error is detected in the printer. P-O the +%/PO key is used for a paid out function. * R-A the -%/RA key is used for a received on account function. * REFUND the Return key is pressed. * SEC CODE a manager password is programmed. When this appears, you
clerk numbers have been programmed and the clerk system is active. When this appears, the clerk number must be entered.
Customer Display.
must enter the password.
SUBTTL the Subtotal w/Tax or #ST/NS key is pressed. * TAX 1/TAX 2 the TAX 1 or TAX 2 key is pressed. VOID/CORR the Void key is operated. *
* also prints on the receipt or journal tape.
Alpha 600sc User’s Guide 11
Chapter 3: Getting To Know the Cash Register
When ringing up sales, the department number or PLU number can also appear. If a description or name has been programmed, this description also appears.

About the Numeric Display

The following codes can appear in the Numeric Display:
Table 3 Codes that can appear in the Numeric Display
This code... Appears when...
PE an error is detected in the printer. P you are in the middle of a programming step. Also
appears in the Customer Display.
Cr the Charge key is pressed. Also appears in the
Customer Display.
CH the Check key is pressed. Also appears in the Customer
Display.
CA the Amt Tend/Total key is pressed. Also appears in the
Customer Display.
C change is due. Also appears in the Customer Display.

Using the Mode Key Area

The Mode key area allows you to do the following.
Table 4 Mode key settings
This setting... Does this...
• PRG Programs the cash register and sets the cash register to Training mode. Use the key marked PRG.
• OFF Turns the cash register off. It also electronically locks the cash drawer. All keys do this.
• REG1 Prints just receipts, does not print a journal tape in the cash register. All keys do this.
12 Alpha 600sc User’s Guide
Using the Mode Key Area
Table 4 Mode key settings
This setting... Does this...
• REG2 Prints just a journal tape in the cash register, does not print a receipt. All keys do this.
• X Lets you read all transaction totals without clearing any totals. This is useful for mid day reports. Use the key marked Z.
• Z Lets you read all transaction totals and clears all transaction totals to zero, except the end of day, or close of day, totals. Use the key marked Z.
If you need to keep the register plugged in when you are not using it, turn the Mode key to the OFF position. The keyboard will not work and the cash drawer is electronically locked. A small amount of power maintains the program and transaction data totals.
• For more information about programming the cash register, see Setting Up Your Cash Register - the Basics on page 19 and Setting Up Your Cash Register - Advanced on page 36.
• For more information about using the cash register to ring up sales, see Ringing up Sales and Using Training Mode on page 65.
• For more information about running reports, see Running Reports on page 73.
Alpha 600sc User’s Guide 13
Chapter 3: Getting To Know the Cash Register

Using the Keyboard

The keyboard on your cash register looks like the following:
Mode key area
Round number keys
Department keys and
letters for programming
Total key
opens cash drawer
To use the keyboard, do the following:
• To use the cash register, put the key marked REG in the Mode key hole and turn to Reg1 or Reg 2. Now you can press the round Number keys and Department keys to ring up a sale. For more information about ringing up sales, see Ringing up Sales and Using Training Mode on page 65.
• To program the cash register, put the key marked PRG in the Mode key slot and turn to PRG. For more information about programming the cash register, see Setting Up Your Cash Register - the Basics on page 19 and Setting Up Your Cash Register ­Advanced on page 36.
14 Alpha 600sc User’s Guide

Using the Cash Drawer

The cash drawer is where you put the money after you ring up a sale. The cash drawer has slots for putting paper bills and a tray for coins. You can store paper items such as checks and charge slips under the removable coin tray.
When you ring up a sale, the cash drawer automatically opens so you can make change and put money away. You can also open the cash drawer without making a sale. This is handy if you need to make change for someone or forgot to put something away.
The cash drawer locks in 2 different ways. Locking the cash drawer is a good idea if you need to leave the cash register.
• The cash drawer automatically locks electronically when you move the register key to the Off position. Remember to take the register key out if you are leaving the register. The emergency open lever will still open the cash drawer when it is electronically locked.
Using the Cash Drawer
• You can also use the 515 key to mechanically lock the cash drawer. If you lock the cash drawer this way, you must have the key to open it again. Even the emergency open lever will not open the cash drawer. when it is locked with the key.
Important
If the cash drawer will not open, see if the lock on the cash drawer is turned to the right. If it is, the drawer is locked with the 515 key. You need the key to unlock the cash drawer. If the key is lost or locked in the cash drawer, contact Royal.
To open the cash drawer after a sale
1 When you are done ringing up a sale, press the Amount Tend Total key
at the bottom right of the keyboard. The cash drawer opens. You can make change and put the money in the drawer.
2 When you are done, push the cash drawer closed.
To open the cash drawer without making a sale
1 Press the #/ST/NS key at the bottom right of the keyboard. The cash
drawer opens and a No Sale receipt prints.
2 When you are done, push the cash drawer closed.
To lock and unlock the cash drawer using the key
1 Using the small key labeled 515, put the key in the lock in the front of
the cash drawer.
Alpha 600sc User’s Guide 15
Chapter 3: Getting To Know the Cash Register
2 To lock the cash drawer, turn the key to the right and remove the key
from the lock.
3 To unlock the cash drawer, turn the key to the left and remove the key
from the lock.
To open the cash drawer using the emergency lever
1 With your hands on the cash drawer, carefully tip the front of the
register up. Underneath the cash register, toward the back of the register, you see a small lever.
2 Push the lever in the only direction it will move. The cash drawer opens.
If the cash drawer will not open, make sure it is not locked with the 515 Drawer key.

Using the Accessory Drawer

Your cash register has a small drawer above the cash drawer. The Accessory drawer can be opened at any time by anyone. It is a good place to put things like pens, pencils, and note pads.
Because anyone can open the drawer, it is not a good idea to put checks or charge slips in it. You should put those in the cash drawer, under the coin drawer.
Make sure that you never put anything valuable in the Accessory drawer.

Using the Counterfeit Detector Feature

Your cash register comes with a handy Counterfeit detector feature that helps you decide if the money is possibly counterfeit or fradulant.
All new style American paper money, except for the $1 bill, have a strip that glows under ultra-violet (UV) light. The Counterfeit detector feature lets you see that strip before you accept the paper money.
16 Alpha 600sc User’s Guide

About Paper Money

Just because the Counterfeit detector feature shows a glowing strip does not always mean the paper money is real. A clever forger may include this strip in a fake bill. Always use multiple methods to decide if you want to accept a bill as valid.
Each bill amount has a strip that glows a different color. The location of the UV markings in US and Canadian currency is shown below:
Table 5 US paper currency UV mark locations
US $ bill... Has this color... Located here...
$ 5 Blue Left edge of bill
$ 10 Orange Right of Hamilton's head
$ 20 Green Left edge of bill
$ 50 Yellow Right of Grant's head
Using the Counterfeit Detector Feature
$100 Red Left of Franklin's head
Canadian Paper Currency: UV sensitive dots are placed in a random pattern throughout the bill. These dots glow blue.

Detecting Suspicious Money

Always use multiple counterfeit detection methods to guard against fraudulent paper currency. Some of the more common methods are:
• Look for blue and red threads in the fabric.
• Hold the bill up to a light source and check for the watermark - which should be the face of the same President pictured on the front of that denomination bill.
• Hold the bill up to a normal light source (not a UV light) and look for the UV sensitive strip, the characters USA and the numeric denomination of the bill (either in numeric form or spelled out)
• Mark the bill using a Universal Counterfeit Detector Pen, which uses special ink that reacts to counterfeit paper currency
Alpha 600sc User’s Guide 17
Chapter 3: Getting To Know the Cash Register
To use the counterfeit detector feature
1 Put the paper money in the slot in the front of the cash register.
2 UV light button
3 Look in window
1 Insert paper bill
2 Press the UV light button. The UV light turns on. 3 Look thru the small window on the front of the cash register. If the bill
has the strip, you see a strip that glows as a color. See the table above for the correct color. If the bill is Canadian, you see blue dots.
4 When you are done, remove the bill from the slot. Press the UV button
again. The UV light turns off.
Things to Remember
The counterfeit detector feature in the cash register uses ultra-violet light (UV light) technology and only works on new style US paper currency. This currency has the large portrait of a US president, off-center on the front of the bill. Old style U.S. bills, printed before 1996 and all $1 bills do not have any fluorescent markings. These bills do not react to UV light and the counterfeit detector in cash register does not show any fluorescent markings on these bills, even though they may be valid US bills and not counterfeit.
Keep in mind that any one method of counterfeit detection, including the UV light mechanism built-in to the cash register, is not fool-proof and only suggests suspicious paper currency.
Using this counterfeit detection feature is open to user interpretation of the reading of the currency under the UV-light. If no fluorescent markings are seen on a US bill, then consider the bill suspicious. This may not mean that the bill is definitely counterfeit. Use other counterfeit detection methods to further examine the suspicious bill. If the US dollar bill fails multiple counterfeit detection methods, then the bill may be counterfeit and you must decide whether to accept the bill or not.
The opposite may also apply, when a US dollar bill may show fluorescent markings under UV-light, but there is still a slight chance that the bill is a very sophisticated counterfeit bill. There are no absolute guarantees to the authenticity of a US dollar bill without the use of very high-end, sophisticated testing methods and devices.
18 Alpha 600sc User’s Guide
CHAPTER 4
Setting Up Your Cash Register - the
Basics
This chapter includes explanations for setting:
• Messages on the display and on receipts
• Setting clerk numbers
• Setting machine numbers
• Setting clerk and manager passwords
• Clearing error codes

Using the Displays

Your cash register includes two displays: 1 for the clerk and 1 for the customer. The displays feature large, easy to read fluorescent digits for easy viewing.
Alpha 600sc User’s Guide
Chapter 4: Setting Up Your Cash Register - the Basics

The Clerk Display

When ringing up sales, you see the department number or PLU number on the clerk display. If a description or name is programmed, this description appears.
For information about all the messages that can appear on the display and how to open and close the display, see Opening and Closing the Customer Display on page 10.

Setting Alphanumeric Descriptions

You can program a custom logo and message, clerk names, departments, and item descriptions. These text messages and descriptions appear on the receipt and on the display.
When you are programming the alpha descriptions for Departments, PLUs, Clerks, the Store Name/Logo Message, use the Alpha Keyboard.
Note
Only capital letters of the alphabet are on the Alpha Keyboard. You can use lower case letters. See Alphanumeric Code Chart on page 21.
The department keys are clearly labeled with all the letters needed to program these descriptions. When you are programming alpha descriptions, use the department keys to spell out the words you want.
To use the letters in the white part of the Department keys, simply press the Department key.
To use the letters in the lower green area of the keys, press the Dept Shift key and then press the key with the letter you want.
You might need certain symbols or lower case characters that are not found on the Alpha Keyboard. For example, if you require a space between words, or if you need the / symbol, or the - symbol, see the Alphanumeric Code Chart shown in the next section.
Important
If you enter the wrong character, press the Void key to backspace and delete that character. Now you can continue.
20 Alpha 600sc User’s Guide

Alphanumeric Code Chart

Other characters are also available. Use the tables in this section to help you find the ones you need.
Use this table for lower case letters and numbers.
Table 6 Letters and numbers
Setting Alphanumeric Descriptions
Code
Character
Space 00 s 20
Wide Character 01 t 21
a 02 u 22 b 03 v 23 c 04 w 24 d 05 x 25 e 06 y 26 f 07 z 27 g 08 h 09 Numbers i 10 0 30 j 11 1 31 k 12 2 32
Number Character
Code
Number
l 13 3 33 m 14 4 34 n 15 5 34 o 16 6 36 p 17 7 37 q 18 8 38 r 19 9 39
Alpha 600sc User’s Guide 21
Chapter 4: Setting Up Your Cash Register - the Basics
Use this table for punctuation and foreign characters.
Table 7 Special Characters and Punctuation
Code
Character
Number Character
¡ 80 ? 28 ¿ 81 ! 29 á 82 @ 40 é 83 / 67 í 84 : 68 ó 85 # 69 ú 86 & 70 Ä 93 % 71 Ü 94 $ 72 Ö 95 ,
(comma)
Ï 96 ( 74
Code
Number
73
ü 97 ) 75 Ñ 98 * 76 ñ 99 + 77
- 78 .
79
(period)
;
87
(semi colon)
> 88 ‘
89
(apostrophe)
“ 90 < 91 = 92
22 Alpha 600sc User’s Guide

Using Single Width Characters

The following describes the maximum number of characters that can be programmed for each item description in single width.
• Department 12 Characters
• PLU 12 Characters
• Clerk Name 24 Characters
• Store Logo/message 5 Lines (24 characters each)
To make a space to separate words, press the round Number 0 key twice or press the round Number 00 key one time.
• For double wide characters, see Using Double Wide Characters.
• For programming department keys, see Programming Department Keys on page 37.
• For programming PLUs, see Programming PLU Descriptions on page 51.
Setting Alphanumeric Descriptions
• For programming Clerk names and numbers, see Setting Clerk Numbers and Names on page 28.

About Programming Numbers in Logo Messages

If you need to print numbers, you must enter the numbers using the Alphanumeric Code Chart. For example, for the telephone number
999-555-1212, the number 9 is programmed using the character code 39, the number 5 is programmed using the code 35, and so on.

Using Double Wide Characters

For extra emphasis, you can program double wide characters for a specific character or a line of characters.
Normal Size Double Wide
Alpha 600sc User’s Guide 23
Chapter 4: Setting Up Your Cash Register - the Basics
If you use double wide characters, the maximum number of characters you can use is cut in half.
• Department 6 characters
• PLU 6 characters
• Clerk Name 12 characters
• Store Logo/Message 5 lines, 12 characters each
• Commercial (Footer)
5 lines, 12 characters each
Message
To make a character print extra wide, you must use the double width code 01 before each character as you type in the description.

Programming a Store Logo or a Commercial Message

You can specify a store header to print on customer receipts. The header can be a maximum of 5 lines. Each line can have 24 characters in single width or 12 characters in double width.
YOUR RECEIPT
THANK YOU
is the default printout for the header
Make a copy of the blank Store Logo Worksheet below for future changes or revisions to your logo.
Store Logo Worksheet
Use this worksheet to make your logo and message. Make a copy of the blank worksheet before you start, in case you make a mistake or change your mind.
Line 1
Line 2
Line 3
Line 4
Line 5
Note
If you enter the wrong character, press the Void key to backspace and delete that character and then continue.
24 Alpha 600sc User’s Guide
Loading...
+ 113 hidden pages
Buy Points How it Works FAQ Contact Us Questions and Suggestions Privacy Policy Cookie Policy Terms of Use