Royal ALPHA583CX User Manual
Contents
1 Welcome
Before Starting..................................................................................................................................................... 1
What is in the Box? ............................................................................................................................................. 2
Important Phone Numbers ............................................................................................................................. 2
2 Getting Started
Plugging in and Putting in the Batteries ....................................................................................................3
Installing the Paper Roll.................................................................................................................................... 5
Installing the Barcode Reader ..................................................................................................................... 6
Setting the Date And Time.............................................................................................................................. 7
Programming the Sales Tax ............................................................................................................................ 8
Programming Department Keys ................................................................................................................... 9
3 Getting To Know the Cash Register
Opening and Closing the Customer Display ..........................................................................................10
Using the Mode Key Area ..............................................................................................................................12
Using the Keyboard .........................................................................................................................................13
Using the Cash Drawer ...................................................................................................................................14
Using the Accessory Drawer.........................................................................................................................15
Contents
4 Setting Up Your Cash Register - the Basics
Using the Displays ........................................................................................................................................... 16
The Clerk Display........................................................................................................................................... 17
Setting Alphanumeric Descriptions .......................................................................................................... 17
Alphanumeric Code Chart ......................................................................................................................... 18
Using Single Width Characters................................................................................................................. 20
About Programming Numbers in Logo Messages............................................................................ 20
Using Double Wide Characters ................................................................................................................ 20
Programming a Store Logo or a Commercial Message................................................................... 21
Setting the Commercial Message in the Footer................................................................................. 24
Setting Clerk Numbers and Names ........................................................................................................... 25
Using the Clerk System ............................................................................................................................... 27
Setting the Machine Number ...................................................................................................................... 27
Setting X and Manager Passwords ............................................................................................................ 28
Printing the Quick Start Program Confirmation Report..................................................................... 29
Before Going to Register Mode................................................................................................................... 30
Error Codes ......................................................................................................................................................... 31
Clearing an Error............................................................................................................................................ 31
5 Setting Up Your Cash Register - Advanced
Programming Department Keys................................................................................................................. 34
Setting Standard and Gallonage Mode................................................................................................. 36
Programming Multiple and Single Items ............................................................................................. 36
Programming High Digit Lock-out (HDLO)..........................................................................................36
Programming Tax Status............................................................................................................................ 37
Programming Department Preset Price ............................................................................................... 38
Assigning Department Number Keys .................................................................................................... 38
Programming Department Names......................................................................................................... 39
Programming Scrolling Messages ............................................................................................................. 42
Programming Scrolling Message Display Times................................................................................... 43
Setting the Off Message ............................................................................................................................. 43
Setting the Mode Message........................................................................................................................ 44
Setting the Sales Message Start and Stop Times............................................................................... 44
Setting the Idle Messages .......................................................................................................................... 45
Setting the Amount of Time Letters Appear in the Display........................................................... 46
ii Alpha 583cx User’s Guide
Programming the Credit Keys......................................................................................................................46
Programming PLU Descriptions..................................................................................................................48
Programming PLUs without a Barcode Reader ..................................................................................48
Programming PLUs with the Barcode Reader.....................................................................................49
Setting the Decimal Points............................................................................................................................50
Setting the Rounding Rates ..........................................................................................................................51
Programming Discounts ................................................................................................................................51
Programming Minus Percentage Discounts........................................................................................51
Programming Coupon Discounts............................................................................................................52
Programming Plus Percentage Add-ons...............................................................................................55
Programming Flag Options...........................................................................................................................56
6 Ringing up Sales and Using Training Mode
Ringing up Sales................................................................................................................................................62
Contents
Ringing up Sales with the Barcode Reader...........................................................................................64
Using Training Mode .......................................................................................................................................64
7 Programming Complex Tax Rates
Setting the Tax Rates.......................................................................................................................................67
8 Running Reports
Running the Program Confirmation Report ...........................................................................................70
Running the Department Confirmation Report ....................................................................................72
Running the PLU Confirmation Report.....................................................................................................72
Running the Department Sales Report.....................................................................................................73
Running Management Reports ...................................................................................................................73
About X Readings ..........................................................................................................................................74
About Z Readings ..........................................................................................................................................74
About Management Reports.....................................................................................................................75
Running a Cash-In-Drawer Report...........................................................................................................75
Running a Clerk Report................................................................................................................................76
Running a Financial Report ........................................................................................................................76
Financial Report Example ...........................................................................................................................77
Running an Hourly Report..........................................................................................................................79
Running PLU Reports....................................................................................................................................80
Alpha 583cx User’s Guide iii
Contents
9 Maintenance and Options
Optional Accessories....................................................................................................................................... 82
Installing a New Paper Roll ........................................................................................................................... 82
Using the Battery System.............................................................................................................................. 83
Ordering Accessories...................................................................................................................................... 85
10 Troubleshooting
Error Codes ......................................................................................................................................................... 86
I Hear an Error Beep...................................................................................................................................... 86
Sec code error appears in PRG, X OR Z modes ................................................................................... 87
If Clerk E12 Displays In REG 1 or REG 2 Modes.................................................................................... 87
PE Printer Error .................................................................................................................................................. 87
The Register Does Not Work at All............................................................................................................. 88
Opening the Drawer When There is no Power...................................................................................... 88
Half System Clear ............................................................................................................................................. 89
Full System Clear .............................................................................................................................................. 89
If Nothing Helps................................................................................................................................................ 89
11 Examples
Sample Receipt .............................................................................................................................................. 92
Transaction Codes ........................................................................................................................................... 93
Adding Tax to a Non-Taxable Department............................................................................................. 94
Cash Sale With Tendering Change ............................................................................................................ 94
Cash Sale Without Tendering Change...................................................................................................... 95
Charge Sale......................................................................................................................................................... 95
Coupon Discount Sale.................................................................................................................................... 96
Credit Return...................................................................................................................................................... 97
Credit Sale........................................................................................................................................................... 97
Dept Shift Key.................................................................................................................................................... 97
Exempting Tax On An Item........................................................................................................................... 98
Exempting Tax on the Entire Sale .............................................................................................................. 98
Gallonage Sales Transaction ........................................................................................................................ 99
Minus Percentage Discount Sale................................................................................................................ 99
Multiplication of a Department Unit Price............................................................................................100
Multiplication Sale .........................................................................................................................................100
Multiplying By A Fraction............................................................................................................................101
iv Alpha 583cx User’s Guide
Contents
No-Sale Function............................................................................................................................................ 101
Overriding a PLU Sale................................................................................................................................... 102
Paid-Out Sale................................................................................................................................................... 102
PLU Sale............................................................................................................................................................. 102
PLU Sale With PLU Description ................................................................................................................. 103
Plus Percentage Sale..................................................................................................................................... 103
Received-On-Account Sale......................................................................................................................... 104
Registering A Department Unit Price ..................................................................................................... 104
Registering A Reference Number ............................................................................................................ 104
Return Sale ....................................................................................................................................................... 105
Split Tendering Sale...................................................................................................................................... 105
Temporarily Overriding a PLU Price........................................................................................................ 106
Use the Error-Correct /Void Key................................................................................................................ 106
Voiding A Coupon Sale................................................................................................................................ 107
Voiding a Department Preset Price......................................................................................................... 107
Voiding a Department Preset with a Coupon Discount ..................................................................108
Voiding a Department Preset with a Minus Percentage Discount ..............................................108
Voiding A Minus Percentage Discount Sale......................................................................................... 109
Voiding a Multiplication of a Department Preset Price.................................................................... 109
Voiding A Multiplication Sale .................................................................................................................... 110
Voiding a PLU Multiplication Sale............................................................................................................ 110
Voiding a PLU Sale......................................................................................................................................... 111
Voiding a PLU Sale with a Coupon Discount .......................................................................................111
Voiding a Plu Sale with a Minus Percentage Discount..................................................................... 112
Voiding a PLU Sale with a Plus Percentage Rate ................................................................................ 112
Voiding a Plus Percentage Sale................................................................................................................. 113
Voiding A Sale ................................................................................................................................................. 113
A Calculating State Tax Table Codes .............................................................. 114
Calculating Your Tax..................................................................................................................................... 114
Example Tax Chart...................................................................................................................................... 118
The Worksheet............................................................................................................................................. 119
Programming the State Tax....................................................................................................................... 120
Alpha 583cx User’s Guide v
Contents
B GST/PST System for Canada..........................................................................121
Canadian Tax Programming Example ....................................................................................................121
C Product Information ......................................................................................124
Specifications and Safety ............................................................................................................................124
Safety Notice.................................................................................................................................................... 125
Limited Warranty............................................................................................................................................126
Description Tables .........................................................................................................................................127
Index....................................................................................................................130
vi Alpha 583cx User’s Guide
CHAPTER 1
Welcome
Congratulations on purchasing your new Royal cash register! This register
is designed to be easy to use, helping you to focus on running your
business.
Before Starting
Before you start using this manual to set up and customize your cash
register, you should know the following.
When you need to press a key, you see a picture of the key you need to
press and the name of the key is in another font. For example:
1 If you are prompted for a Manager Password, type the password number
If you need to type something in the round Number keys area, what you
need to type is shown in a special font. For example:
2 Using the round Number keys, press 444444 and then press the
and then press the Check key. If you did not program a Manager
Password, go to the next step.
Amount Tend Total key.
Alpha 583cx User’s Guide
Chapter 1: Welcome
What is in the Box?
Look for and unwrap the following:
• Cash Register
• 1 starter roll of standard thermal paper, Royal Reorder Number 013127
(57.5mm).
• The black Journal spindle in the packing material.
• 4 standard AA (1.5 volt) batteries for the memory back-up system.
• 1 set of keys, consisting of:
• 2 Cash Drawer/Journal Lock keys (515).
• 2 PRG Program keys (427-023).
• 2 REG Register keys (427-024).
• 2 Z keys (427-012).
Important Phone Numbers
If you need help or want to order additional supplies, use the following
contact information.
Customer Service: 1-800-272-6229 (USA)
Ordering Supplies: 1-888-261-4555
Website: www.royal.com
To order items, see Ordering Accessories on page 85.
1-888-266-9380 (Canada)
2 Alpha 583cx User’s Guide
CHAPTER 2
Getting Started
Setting up your cash register consists of the following steps:
• Plugging in and Putting in the Batteries
• Installing the Paper Roll
• Setting the Date And Time
• Programming the Sales Tax
• Setting at least 2 Department Keys
Do all the steps to make sure you have your cash register set up correctly.
When you are done with this chapter, see the chapter called Getting To
Know the Cash Register, starting on page 10 and the chapter called Setting
Up Your Cash Register - the Basics, starting on page 16 for more
information about your cash register.
Plugging in and Putting in the Batteries
Make sure that you plug the cash register into the electrical outlet before
you put in the batteries.
Caution
If you put the batteries in first, they can damage the cash register.
Do not use this cash register outdoors in the rain or near any source of
liquid.
Alpha 583cx User’s Guide
Chapter 2: Getting Started
To get the cash register ready to use
1 Remove the cash register and the parts from the box. Store the box and
packing material in a safe, dry place. If you need to move the register in
the future, you can put it back in the box.
2 Remove the tape holding the parts of the cash register in place. For
example, there may be tape on the back of the Journal Compartment
Cover.
3 Put the register on a hard, level surface, away from rain and spilled
drinks. A hard level surface makes it easier for the cash drawer to go in
and out smoothly.
Do not put the register on a porous surface. Depending on the surface or
any cleaning solution used on the surface, the rubber feet may leave
marks on the surface. Do not place the register on any valuable surface,
such as antique or fine wood tables, desks, and so on.
4 Plug the cash register into a standard three-hole electrical wall outlet.
(115-120 volt, 60 hertz). Make sure the electrical cord is not going to get
tripped over or accidentally pulled from the electrical outlet.
Put the cash register on an electrical circuit with no other electrical
device or appliance. Other appliances can overload the circuit or cause
electrical interference with the cash register. It is best that you use a
circuit without other appliances already on it.
5 Install the memory backup batteries.
• Open the Journal Compartment cover.
Unlock the compartment cover with the
Cash Drawer/Journal Lock key #515. Grip
the left side of the journal cover and gently
pull upward. Remove the cover and put it
aside.
• Remove the battery cover, located in the
rear left section of the compartment. Press
the indentation at the bottom of the cover
and slide up. See the graphic to the right
for details.
• Put the batteries in the slots. Make sure
that the positive and negative ends are in
the right place. The batteries have a little
plus (positive) and minus (negative) sign
on each end to help you.
Press
here
and
slide up
• Replace the battery cover by sliding it
back down into position.
6 Now you are ready to put the paper in the cash register and set the time
and the date. See the next section for more information.
4 Alpha 583cx User’s Guide
Installing the Paper Roll
Your cash register has a thermal printer that prints receipts for the
customer or a journal tape. You can use 2¼ inch (57.5 mm) wide standard
thermal register paper.
To install the paper roll
1 Insert the PRG key and turn it to either REG1 or REG2.
• If you need a customer receipt, turn the Mode key to the REG1
position.
• If you do not need a customer receipt, turn the mode key to the REG2
position.
2 Unlock and open the Journal Compartment Cover. Grip the left side of
the cover and gently pull upward. Remove the Journal Compartment
Cover and set aside.
3 Remove the Journal
Takeup spindle.
Place the paper roll
in the little round
area at the bottom
of the compartment.
Make sure the
paper feeds out
from the bottom of
the roll, towards the
front of the cash
register.
Installing the Paper Roll
4 Grab the small handle on the right
of the print roller. Push the little
handle towards the back of the cash
register and raise the roller bar up.
5 Lay the end of the paper across the
printer as shown. Move the print
roller down onto the paper and
snap into place. Make sure both
sides are snapped down.
• Press the Feed key until the paper
catches and moves through the printer.
6 Do one of the following:
Alpha 583cx User’s Guide 5
Handle
Chapter 2: Getting Started
• If you do not need to print receipts:
Place the black plastic Journal Takeup
spindle on its grooves above the Battery
compartment. The spindle sits above the
paper roll. Press the Feed key to move
the paper through the printer about 10-12
inches. Push the paper through one of
the narrow openings in the center of the
Journal Takeup spindle. Press the Feed
key until the paper catches and begins to
wind securely around the Journal Takeup
spindle. Replace the Journal
Compartment Cover.
• If you want to print receipts:
Put the customer receipt paper in the
receipt window of the Journal
Compartment Cover. Make sure you get
the paper in the little guides in the
window. Use the Cash Drawer/Journal
Lock key #515 to lock it.
Installing the Barcode Reader
Your cash register optionally comes with a barcode reader. It allows you
to scan items with a UPC symbols, instead of using the keyboard to type
the PLU number. If you want to order the barcode reader, contact Royal.
The barcode reader plugs into the port on the lower right side of the cash
register. Use the directions below to install it.
To install and program the barcode reader
1 Unpack the reader from the box.
2 Turn the Mode key to OFF.
3 Locate the port for the scanner on
the lower right side of the cash
register. Plug the reader into the
port.
4 Now you can program the barcode
reader so that you can scan UPC
symbols to ring up items. For
specifics, see Programming PLUs with the Barcode Reader on page 49.
6 Alpha 583cx User’s Guide
Setting the Date And Time
The date changes every day and prints in the month-day-year format. You
can prevent the date from printing on the transaction receipts. The date
format can also be changed to print day-month-year. For more
information, see Programming Flag Options on page 56.
You can set the cash register so that it does not print the time on receipts.
For more information, see Programming Flag Options on page 56.
The time can print in either the 12 or 24 hour (military time) format. The
default setting is to print in the 12 hour format, which is normally used. To
change to the 24 hour format, see Programming Flag Options on page 56.
Reminder
When you set the time, you need to type the time in a 24 hour format. To
convert the current time to a 24 hour format, add the number 12 to every
hour after 12 noon. For example: 1:15 P.M. programs as 1315. 8:20 A.M.
programs as 0820.
Setting the Date And Time
To set the date
Example 1: To program June 30, 2002
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 In the round Number keys area, press 063002 and then press the
#/ST/NS key.
To set the time
Example 2: To program 9:45 P.M.
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 In the round Number keys area, press 2145 and then press the Qty/Date
key.
Alpha 583cx User’s Guide 7
Chapter 2: Getting Started
Programming the Sales Tax
Now you need to program the sales tax for your area. If you do not know
your sales tax rate, contact your local government office.
Tip
You must press at least 4 digits in step 4.
Note
If you make a mistake or you hear an error beep, press Clear and start over
with Step 3.
Example 3: To program a sales tax rate of 6%
1 Find your sales tax rate. You may need to contact your local government
office.
2 Put the PRG key in the Mode key slot and turn it to the PRG position.
3 In the round Number keys area, press 1 and then press the Tax 1 key.
4 Press 6000 and press the Amount Tend Total key. Your sales tax is
programmed.
To program other tax rates, in Step 4, press the following:
Table 1 Additional tax rate programming
For this tax rate... Press these keys...
7. 7 5 % 7750
5.5% 5500
10.5% 10500
For more advanced tax rate programming, see Programming Complex
Tax Rates on page 66.
8 Alpha 583cx User’s Guide
Programming Department Keys
You are done with the basic programming of your cash register. After you
program at least 2 department keys, you are ready to use the cash register,
if you do not want to use any of the other features.
For more information about the other features of your cash register, see
Setting Up Your Cash Register - the Basics on page 16 and Setting Up Your
Cash Register - Advanced on page 33.
To program Department 1 as taxable with no preset price and no description
1 Using the round Number keys, press 00001 and press the
Subtotal/w/Tax key.
2 Using the round Number keys, press 0 and press the Dept 1 key.
3 Press the Amount Tend/Total key. The department information is saved
in the cash register.
To program Department 2 as non-taxable with no preset price and no
description
1 Using the round Number keys, press 00000 and press the
Subtotal/w/Tax key.
Programming Department Keys
2 Using the round Number keys, press 0 and press the Dept 2 key.
3 Press the Amount Tend/Total key. The department information is saved
in the cash register.
For more information about programming department keys, see
Programming Department Keys on page 34.
Alpha 583cx User’s Guide 9
CHAPTER 3
Getting To Know the Cash Register
This chapter shows you the basics of using your cash register after you set
it up. If you have not yet set up your cash register, see the Quick Start
sheet that came in the box with your cash register or Getting Started on
page 3.
Opening and Closing the Customer Display
You can open and rotate the customer display so customers can see what
is happening. When you move the register or store it, close the display so
it doesn’t get damaged.
Your cash register has 1 display line:
• 1 line that shows letters and numbers (Alphanumeric)
The Alphanumeric display shows 10 digits for character descriptions in
both register and programming modes. It also shows numbers.
To open and close the display
1 To open the rear customer display, pull up and rotate to view from any
direction.
2 To close, turn the display to face the rear of the machine and press down.
The following codes can appear in the display:
Alpha 583cx User’s Guide
Opening and Closing the Customer Display
Table 2 Codes and words that can appear in the display
This code... Appears when...
: the -%/RA key registers a percent discount amount. Also
appears in the Customer Display.
= the Charge, Check, Amou nt Ten d Tot a l keys are pressed.
Also appears in the Customer Display.
ADD ON the +%/PO key registers a plus percentage amount. *
CASH the Amou n t Ten d Tota l key finalizes a cash sale. *
CHANGE or C change is due. *
CHARGE the Charge key finalizes a sale. *
CHECK the Check key finalizes a sale. *
CLERK ERR
or
CLERK E12
COUPON the -/CPN key is pressed. *
DISCOUNT the -%/RA key registers a percent discount amount. *
ERROR an incorrect key is pressed. Press the Clear key to clear.
NO SALE the #/ST/NS key is pressed. *
NON TAX the Non Tax key is pressed.
P you are in the middle of a programming step. Also appears
PE if an error is detected in the printer.
P-O the +%/PO key is used for a paid out function. *
R-A the -%/RA key is used for a received on account function. *
REFUND the Return key is pressed. *
SEC CODE a manager password is programmed. When this appears,
clerk numbers have been programmed and the clerk system
is active. When this appears, the clerk number must be
entered.
in the Customer Display.
you must enter the password.
SUBTTL the Subtotal w/Tax or #ST/NS key is pressed. *
TAX 1/TAX 2 the TAX 1 or TAX 2 key is pressed.
VOID/CORR the Voi d key is operated. *
* also prints on the receipt or journal tape.
When ringing up sales, the department number or PLU number can also
appear. If a description or name has been programmed, this description
also appears.
Alpha 583cx User’s Guide 11
Chapter 3: Getting To Know the Cash Register
Using the Mode Key Area
The Mode key area allows you to do the following.
Table 3 Mode key settings
This setting... Does this...
• PRG Programs the cash register and sets the cash register to
Training mode. Use the key marked PRG.
• OFF Turns the cash register off. It also electronically locks
the cash drawer. All keys do this.
• REG1 Prints just receipts, does not print a journal tape in the
cash register. All keys do this.
• REG2 Prints just a journal tape in the cash register, does not
print a receipt. All keys do this.
• X Lets you read all transaction totals without clearing any
totals. This is useful for mid day reports. Use the key
marked Z.
• Z Lets you read all transaction totals and clears all
transaction totals to zero, except the end of day, or close
of day, totals. Use the key marked Z.
If you need to keep the register plugged in when you are not using it, turn
the Mode key to the OFF position. The keyboard will not work and the
cash drawer is electronically locked. A small amount of power maintains
the program and transaction data totals.
• For more information about programming the cash register, see Setting
Up Your Cash Register - the Basics on page 16 and Setting Up Your Cash
Register - Advanced on page 33.
• For more information about using the cash register to ring up sales, see
Ringing up Sales and Using Training Mode on page 62.
• For more information about running reports, see Running Reports on
page 70.
12 Alpha 583cx User’s Guide
Using the Keyboard
The keyboard on your cash register looks like the following:
Mode key area
Using the Keyboard
Round number keys
Department keys and
letters for programming
Tota l k ey
opens cash drawer
To use the keyboard, do the following:
• To use the cash register, put the key marked
REG in the Mode key hole and turn to Reg1 or
Reg 2. Now you can press the round Number
keys and Department keys to ring up a sale. For
more information about ringing up sales, see
Ringing up Sales and Using Training Mode on
page 62.
• To program the cash register, put the key marked
PRG in the Mode key slot and turn to PRG. For
more information about programming the cash
register, see Setting Up Your Cash Register - the
Basics on page 16 and Setting Up Your Cash Register - Advanced on
page 33.
Alpha 583cx User’s Guide 13
Chapter 3: Getting To Know the Cash Register
Using the Cash Drawer
The cash drawer is where you put the money after you ring up a sale. The
cash drawer has slots for putting paper bills and a tray for coins. You can
store paper items such as checks and charge slips under the removable
coin tray.
When you ring up a sale, the cash drawer automatically opens so you can
make change and put money away. You can also open the cash drawer
without making a sale. This is handy if you need to make change for
someone or forgot to put something away.
The cash drawer locks in 2 different ways. Locking the cash drawer is a
good idea if you need to leave the cash register.
• The cash drawer automatically locks electronically when you move the
register key to the Off position. Remember to take the register key out if
you are leaving the register. The emergency open lever will still open the
cash drawer when it is electronically locked.
• You can also use the 515 key to mechanically lock the cash drawer. If you
lock the cash drawer this way, you must have the key to open it again.
Even the emergency open lever will not open the cash drawer. when it is
locked with the key.
Important
If the cash drawer will not open, see if the lock on the cash drawer is turned
to the right. If it is, the drawer is locked with the 515 key. You need the key to
unlock the cash drawer. If the key is lost or locked in the cash drawer,
contact Royal.
To open the cash drawer after a sale
1 When you are done ringing up a sale, press the Amount Tend Total key
at the bottom right of the keyboard. The cash drawer opens. You can
make change and put the money in the drawer.
2 When you are done, push the cash drawer closed.
To open the cash drawer without making a sale
1 Press the #/ST/NS key at the bottom right of the keyboard. The cash
drawer opens and a No Sale receipt prints.
2 When you are done, push the cash drawer closed.
To lock and unlock the cash drawer using the key
1 Using the small key labeled 515, put the key in the lock in the front of the
cash drawer.
14 Alpha 583cx User’s Guide
Using the Accessory Drawer
2 To lock the cash drawer, turn the key to the right and remove the key
from the lock.
3 To unlock the cash drawer, turn the key to the left and remove the key
from the lock.
To open the cash drawer using the emergency lever
1 With your hands on the cash drawer, carefully tip the front of the register
up. Underneath the cash register, toward the back of the register, you see
a small lever.
2 Push the lever in the only direction it will move. The cash drawer opens.
If the cash drawer will not open, make sure it is not locked with the 515
Drawer key.
Using the Accessory Drawer
Your cash register has a small drawer above the cash drawer. The
Accessory drawer can be opened at any time by anyone. It is a good place
to put things like pens, pencils, and note pads.
Because anyone can open the drawer, it is not a good idea to put checks or
charge slips in it. You should put those in the cash drawer, under the coin
drawer.
Make sure that you never put anything valuable in the Accessory drawer.
Alpha 583cx User’s Guide 15
CHAPTER 4
Setting Up Your Cash Register - the
Basics
This chapter includes explanations for setting:
• Messages on the display and on receipts
• Setting clerk numbers
• Setting machine numbers
• Setting clerk and manager passwords
• Clearing error codes
Using the Displays
Your cash register includes two displays: 1 for the clerk and 1 for the
customer. The displays feature large, easy to read fluorescent digits for
easy viewing.
Alpha 583cx User’s Guide
The Clerk Display
When ringing up sales, you see the department number or PLU number
on the clerk display.
For information about all the messages that can appear on the display and
how to open and close the display, see Opening and Closing the Customer
Display on page 10.
Setting Alphanumeric Descriptions
You can program a custom logo and message, clerk names, departments,
and item descriptions. These text messages and descriptions appear on the
receipt.
When you are programming the alpha
descriptions for Departments, PLUs, Clerks,
the Store Name/Logo Message, use the
Alpha Keyboard.
Setting Alphanumeric Descriptions
Note
Only capital letters of the alphabet are on the
Alpha Keyboard. You can use lower case
letters. See Alphanumeric Code Chart on
page 18.
The department keys are clearly labeled
with all the letters needed to program these
descriptions. When you are programming
alpha descriptions, use the department keys
to spell out the words you want.
To use the letters in the white part of the Department keys, simply press
the Department key.
To use the letters in the lower green area of the keys, press the Dept Shift
key and then press the key with the letter you want.
You might need certain symbols or lower case characters that are not
found on the Alpha Keyboard. For example, if you require a space
between words, or if you need the / symbol, or the - symbol, see the
Alphanumeric Code Chart shown in the next section.
Important
If you enter the wrong character, press the Vo id key to backspace and delete
that character. Now you can continue.
Alpha 583cx User’s Guide 17
Chapter 4: Setting Up Your Cash Register - the Basics
Alphanumeric Code Chart
Other characters are also available. Use the tables in this section to help
you find the ones you need.
Use this table for lower case letters and numbers.
Table 4 Letters and numbers
Code
Character
Space 00 s 20
Wide Character 01 t 21
a 02 u 22
b 03 v 23
c 04 w 24
d 05 x 25
e 06 y 26
f 07 z 27
g 08
h 09 Numbers
i 10 0 30
j 11 1 31
k 12 2 32
Number Character
Code
Number
l 13 3 33
m 14 4 34
n 15 5 34
o 16 6 36
p 17 7 37
q 18 8 38
r 19 9 39
18 Alpha 583cx User’s Guide
Setting Alphanumeric Descriptions
Use this table for punctuation and foreign characters.
Table 5 Special Characters and Punctuation
Code
Character
Number Character
¡ 80 ? 28
¿ 81 ! 29
á 82 @ 40
é 83 / 67
í 84 : 68
ó 85 # 69
ú 86 & 70
Ä 93 % 71
Ü 94 $ 72
Ö 95 ,
(comma)
Ï 96 ( 74
Code
Number
73
ü 97 ) 75
Ñ 98 * 76
ñ 99 + 77
- 78
.
79
(period)
;
87
(semi colon)
> 88
‘
89
(apostrophe)
“ 90
< 91
= 92
Alpha 583cx User’s Guide 19
Chapter 4: Setting Up Your Cash Register - the Basics
Using Single Width Characters
The following describes the maximum number of characters that can be
programmed for each item description in single width.
• Department 12 Characters
• PLU 12 Characters
• Clerk Name 24 Characters
• Store Logo/message 5 Lines (24 characters each)
To make a space to separate words, press the round Number 0 key twice or
press the round Number 00 key one time.
• For double wide characters, see Using Double Wide Characters.
• For programming department keys, see Programming Department Keys
on page 34.
• For programming PLUs, see Programming PLU Descriptions on
page 48.
• For programming Clerk names and numbers, see Setting Clerk Numbers
and Names on page 25.
About Programming Numbers in Logo Messages
If you need to print numbers, you must enter the numbers using the
Alphanumeric Code Chart. For example, for the telephone number
999-555-1212, the number 9 is programmed using the character code
39, the number 5 is programmed using the code 35, and so on.
Using Double Wide Characters
For extra emphasis, you can program double wide characters for a specific
character or a line of characters.
Normal Size Double Wide
20 Alpha 583cx User’s Guide
Setting Alphanumeric Descriptions
If you use double wide characters, the maximum number of characters
you can use is cut in half.
• Department 6 characters
• PLU 6 characters
• Clerk Name 12 characters
• Store Logo/Message 5 lines, 12 characters each
• Commercial (Footer)
5 lines, 12 characters each
Message
To make a character print extra wide, you must use the double width code
01 before each character as you type in the description.
Programming a Store Logo or a Commercial Message
You can specify a store header to print on customer receipts. The header
can be a maximum of 5 lines. Each line can have 24 characters in single
width or 12 characters in double width.
YOUR RECEIPT
THANK YOU
is the default printout for the header
Make a copy of the blank Store Logo Worksheet below for future changes
or revisions to your logo.
Store Logo Worksheet
Use this worksheet to make your logo and message. Make a copy of the
blank worksheet before you start, in case you make a mistake or change
your mind.
Line 1
Line 2
Line 3
Line 4
Line 5
Note
If you enter the wrong character, press the Vo id key to backspace and delete
that character and then continue.
Alpha 583cx User’s Guide 21
Chapter 4: Setting Up Your Cash Register - the Basics
Before programming your logo or message
1 Write out your store name and the logo message you want to program.
2 After writing out your message, count the number of characters on each
line. The following example shows a message and the letter count,
including spaces.
INTERNATIONAL COFFEES 21
999-555-1212 12
222 EAST MAIN STREET 20
OPEN 7AM TO 6PM 15
COFFEES OF THE WORLD 20
3 Complete the chart, filling in extra unused characters with blank spaces.
Line 1
Line 2
Line 3
Line 4
Line 5
INTERNATIONAL COFFEE
999-555-1212
222 EAST MAIN STREET
OPEN 7AM TO 6PM
COFFEES OF THE WORLD
In the example, blank spaces are added at the beginning and end of each
line so the message is centered.
Remember, you can make the characters double width but you can only
use half the total number of characters if you do this. For example, if you
want Coffee to be double wide, you need 12 spaces. For more
information about double wide characters, see Using Double Wide
Characters on page 20.
You can also use characters other than those on the Department keys,
such as numbers, punctuation, and international letters. See the
Alphanumeric Code Chart on page 18.
This is an example of a programmed Store Logo:
INTERNATIONAL COFFEES
999-555-1212
222 EAST MAIN STREET
OPEN 7AM TO 6PM
COFFEES OF THE WORLD
To make a space to separate words, press the 0 key twice or press the 00
key one time.
22 Alpha 583cx User’s Guide
Setting Alphanumeric Descriptions
Note
If you enter the wrong character, press the Vo id key to backspace and delete
that character and then continue.
To program your logo
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 For the 1st line, do the following:
• Using the round Number keys area, press 31.
• Press the Return key. The Logo line 1 appears on the display.
• Enter the 1st line of the logo, up to 24 characters and then press the
Check key.
4 If you want a 2nd line, do the following:
• Using the round Number keys area, press 32.
• Press the Return key. Logo line 2 appears on the display.
• Enter the 2nd line of the logo, up to 24 characters and then press the
Check key.
5 If you want a 3rd line, do the following:
• Using the round Number keys area, press 33.
• Press the Return key. Logo line 3 appears on the display.
• Enter the 3rd line of the logo, up to 24 characters and then press the
Check key.
6 If you want a 4th line, do the following:
• Using the round Number keys area, press 34.
• Press the Return key. Logo line 4 appears on the display.
• Enter the 4th line of the logo, up to 24 characters and then press the
Check key.
7 If you want a 5th line, do the following:
• Using the round Number keys area, press 35.
• Press the Return key. Logo line 5 appears on the display.
• Enter the 5th line of the logo, up to 24 characters and then press the
Check key.
8 When you are done, turn the Mode key to Off.
Alpha 583cx User’s Guide 23
Chapter 4: Setting Up Your Cash Register - the Basics
Setting the Commercial Message in the Footer
You can also program a message that automatically prints at the bottom of
the receipt. For example, you can list your hours of operation or a special
promotion at the bottom of every receipt.
The Commercial message can have up to 5 lines. Each line can have 24
characters in single width or 12 characters in double width. For more
information about double-width messages, see Using Double Wide
Characters on page 20.
For example, the message at the bottom of the receipt can say:
TUESDAY IS 10% OFF DAY!
STOCK UP AND SAVE
Use the worksheet on page 21 to plan your message before you start.
Note
If you enter the wrong character, press the Void key to backspace and delete
that character and then continue.
To program your commercial message
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 For the 1st line, do the following:
• Using the round Number keys area, press 71.
• Press the Return key. The Footer line 1 appears on the display.
• Enter the 1st line of the logo, up to 24 characters and then press the
Check key.
4 If you want a 2nd line, do the following:
• Using the round Number keys area, press 72.
• Press the Return key. Footer line 2 appears on the display.
• Enter the 2nd line of the logo, up to 24 characters and then press the
Check key.
5 If you want a 3rd line, do the following:
• Using the round Number keys area, press 73.
• Press the Return key. Footer line 3 appears on the display.
• Enter the 3rd line of the logo, up to 24 characters and then press the
Check key.
24 Alpha 583cx User’s Guide
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