Royal Alpha5000ML Instruction Manual

ROYAL

Alpha5000ML Cash Register

Instruction Manual

Contents

1. Welcome ...................................................................................... 6

Before Starting............................................................................................. 6

Key Operation .......................................................................................... 6

What is in the Box? ..................................................................................... 7

Important Phone Numbers .......................................................................... 7

2. Getting Started ............................................................................ 8

Getting Started ............................................................................................ 8

Installing the Paper Roll ......................................................................... 10

Installing the Memory Backup Batteries ................................................. 11

Setting the Language ............................................................................. 12

Setting the Date and Time ..................................................................... 12

Programming the Sales Tax ................................................................... 13

PC-Based Software ................................................................................... 14

3. Getting To Know the Cash Register ....................................... 15

How to Get Started .................................................................................... 15

Main Parts and Functions ...................................................................... 16

Printer Compartment ............................................................................. 17

Control Lock .............................................................................................. 17

About the Displays .................................................................................... 18

Clerk Display.......................................................................................... 18

Alpha5000ML owner’s manual

Customer Display .................................................................................. 18

Using the Keyboard ................................................................................... 18

Using the Cash Drawer ............................................................................. 21

Using the Accessory Drawer ..................................................................... 22

4. Setting Up Your Cash Register – the Basics ......................... 23

Using the Displays..................................................................................... 23

The Clerk Screen ................................................................................... 24

Navigating the Clerk Screen .................................................................. 24

Adjusting the Contrast on the Clerk Screen ........................................... 25

Adjusting the Backlight Time on the Clerk Screen ................................. 25

Setting Alphanumeric Descriptions............................................................ 25

Using Double Wide Characters.............................................................. 27

Setting Header Messages and Footer Messages ..................................... 27

Printing Options on Receipts ..................................................................... 29

Setting Clerk Numbers and Names ........................................................... 30

Using the Clerk System ............................................................................. 31

Setting Manager Passwords ..................................................................... 31

Setting the Machine Number ..................................................................... 32

Programming Department ......................................................................... 32

Programming Department Names ......................................................... 33

Programming Department Preset Price ................................................. 34

Programming Tax Status ....................................................................... 34

Programming PLU Descriptions ................................................................ 35

Programming PLUs without a Barcode Reader ..................................... 35

Programming PLUs with the Optional Barcode Reader ......................... 36

Printing the Program Confirmation Report ................................................ 37

Clearing an Error ................................................................................... 38

5. Setting up Your Cash Register Parameters ........................... 39

Print Parameters ....................................................................................... 39

1 Receipt ............................................................................................... 40

2 #/NS Information ................................................................................. 40

3 Dept# .................................................................................................. 40

4 Barcode .............................................................................................. 40

5 Receipt No. ......................................................................................... 40

6 Machine No......................................................................................... 40

7 Clerk ................................................................................................... 40

8 NRGT(Non-Resettable Grand Total) .................................................. 40

9 Auto Reprint Receipt ........................................................................... 40

10 Real Time ......................................................................................... 41

11 Bell Paper Out .................................................................................. 41

12 Color ................................................................................................. 41

13 Subtotal ............................................................................................ 41

14 Subtotal Amount ............................................................................... 41

15 Tax Amount ...................................................................................... 41

16 Double-Print ...................................................................................... 41

System Configuration ................................................................................ 42

Date Format ........................................................................................... 42

Alpha5000ML owner’s manual 2

Time Format .......................................................................................... 42

Date/Time Setting .................................................................................. 42

Tax System ............................................................................................ 42

Machine No. .......................................................................................... 43

Receipt No. ............................................................................................ 43

Decimal .................................................................................................. 43

Backlight Time ....................................................................................... 43

Language ............................................................................................... 43

System Information ................................................................................ 43

System Options ......................................................................................... 44

Dept Group (Department Group) ........................................................... 44

-% Setting .............................................................................................. 44

Refund Setting ....................................................................................... 45

Payment Setting .................................................................................... 45

HALO ..................................................................................................... 46

Drawer Max ........................................................................................... 46

Dept Shift Num ...................................................................................... 46

Reprint Counter ..................................................................................... 46

Parameters ................................................................................................ 46

Compulsory Amount .............................................................................. 46

Zero Skip Report.................................................................................... 46

Reset Receipt Printer No. Daily Z .......................................................... 47

Bell Active .............................................................................................. 47

Warn Out of Stock ................................................................................. 47

Clear EJ (Full) ........................................................................................ 47

Parameter Print ......................................................................................... 47

6. Ringing up Sales and Using Training Mode .......................... 48

Ringing up Sales ....................................................................................... 48

Ringing up Sales without a PLU Number ............................................... 49

Ringing up Sales with a PLU Number .................................................... 49

Ringing up Sales with the Optional Barcode Reader ............................. 50

Printing Receipts ....................................................................................... 50

Receipt on Demand ............................................................................... 51

Using Training Mode ................................................................................. 51

Entering and Exiting Training Mode ....................................................... 51

7. Programming Complex Tax Rates .......................................... 53

Selecting the Tax System .......................................................................... 54

Programming Straight Add-on Tax in the United States ............................ 55

Programming Table Tax in the United States ............................................ 55

Calculating Your Tax ............................................................................. 56

Example Tax Chart ................................................................................ 58

The Worksheet ...................................................................................... 59

Using VAT Tax Rates ................................................................................ 59

Printing a Confirmation Report .................................................................. 60

Alpha5000ML owner’s manual

8. Running Report ......................................................................... 61

Running the Options Dump Report ........................................................... 62

Running the Department Confirmation Report .......................................... 62

Running the PLU Confirmation Report ...................................................... 63

Running the Clerk Confirmation Report ..................................................... 63

Running the Management Reports............................................................ 63

About X Reports .................................................................................... 64

About Z Reports ..................................................................................... 66

Running Reports ....................................................................................... 67

Financial Report Example ...................................................................... 67

Report Sample ....................................................................................... 69

More Information about the Electronic Journal (EJ) Reports ................. 71

9. Using USB port ......................................................................... 74

Inserting and removing .............................................................................. 74

Data Saving ............................................................................................... 75

Data Loading ............................................................................................. 76

10. Maintenance and Options ...................................................... 77

About the Serial Port ................................................................................. 78

Connecting the Cash Register to a PC...................................................... 78

11. Troubleshooting...................................................................... 79

Paper End or Printer Errors ....................................................................... 79

No Receipt Printing ................................................................................... 80

No Printing on the Receipt ........................................................................ 80

Electronic Journal Memory Errors ............................................................. 80

The Cash Register Does Not Work at All .................................................. 81

Opening the Drawer When There is no Power .......................................... 81

Half System Clear ..................................................................................... 82

Full System Clear ...................................................................................... 82

If Nothing Helps ......................................................................................... 82

12. Examples ................................................................................. 83

Transaction Codes .................................................................................... 84

Sample Receipt ..................................................................................... 85

Adding Tax to a Non-Taxable Department ................................................ 85

Cash Sale With Tendering Change ........................................................... 86

Cash Sale Without Tendering Change ...................................................... 86

Charge Sale .............................................................................................. 86

Check Sale ................................................................................................ 86

Dept Shift Key ........................................................................................... 87

Exempting Tax On An Item ....................................................................... 87

Minus Percentage Discount Sale .............................................................. 87

Plus Percentage Sale ................................................................................ 88

Alpha5000ML owner’s manual 4

Multiplication of a Department Unit Price .................................................. 89

Multiplying By A Fraction ........................................................................... 89

No-Sale Function (Opening the Cash Drawer) .......................................... 90

Paid-Out Sale ............................................................................................ 90

PLU Sale ................................................................................................... 90

Received-On-Account Sale ....................................................................... 91

Registering A Department Unit Price......................................................... 91

Return Merchandise .................................................................................. 91

Refund operation ....................................................................................... 91

Split Tendering Sale .................................................................................. 92

Error-Correct a Department Preset Price .................................................. 92

Error-Correct a Department Preset with a Minus Percentage Discount .... 93

Error-Correct a Multiplication of a Department Preset Price ...................... 93

Error-Correct a PLU Sale .......................................................................... 94

Error-Correct a PLU Sale with a Minus Percentage Discount ................... 94

Error-Correct a PLU Sale with a Plus Percentage Rate ............................ 95

Error-Correct a Plus Percentage Sale ....................................................... 95

Voiding an Entire Sale before Finishing the Sale ...................................... 96

13. Product Information ............................................................... 97

Specifications and Safety .......................................................................... 97

Safety and Legal Notices .......................................................................... 98

Software Licensing Agreement ................................................................. 99

Manufacturer’s Limited Warranty............................................................. 100

14. Ordering Supplies and Accessories ................................... 102

Alpha5000ML owner’s manual

HAPTER

Welcome

Congratulations on purchasing your new Royal cash register! This register is designed to be easy to use so you can focus more on running your business.

Before Starting

Please read the following before you start to use the manual to set up and customize the cash register.

Key Operation

When you need to press a key, you see a picture of the key you need to press and the name of the key is in another font. For example:

Alpha5000ML owner’s manual 6

1 If you are ringing up a clear, press the clear key.

If you need to type something in the Number keys area, what you need to type is shown in a special font. For example:

2 Using the Number keys, press444444and then press the enter key.

What is in the Box?

Cash Register



Instruction manual



(1) black plastic journal winder spindle



(2) starter rolls of standard thermal paper tape(58mm), Royal Reorder Number(013127)



(3) memory back-up batteries (AA)(must be installed in the cash register)



5 ft. USB Cable for PC Connection Keys: (2) Cash Drawer Keys(777)



(2) Manager’s Program Keys (MA, 33 I)

(2) Operator Register Keys (OP, 33 A)

IT IS IMPORTANT THAT YOU READ THE INITIAL SET-UP AND MAINTENANCE INSTRUCTIONS BEFORE ATTEMPTING TO OPERATE THE CASH REGISTER.

Your MUST INITIALIZE the cash register after unpacking it and while plugging it for the first time. This is before and programming or starting to use it. See Full system clear in page81

***VERY IMPORTTANT***

Important Phone Numbers

If you need help or want to order additional supplies, use the following contact information.

Customer Service: 1-800-272-6229 (USA)

1-888-266-9380 (Canada)

01-800-849-4826 (Mexico)

Ordering Supplies: 1-888-261-4555

Website: www.royal.com

To order items, see Ordering Supplies and Accessories on page 101.

Alpha5000ML owner’s manual

HAPTER

Getting Started

Setting up your cash register consists of the following steps:

1 Unpacking the cash register

2 Installing the Paper Roll

3 Plugging the cash register into a power source

4 Installing the memory Batteries

5 Setting the Language

6 Setting the Date And Time

7 Programming the Sales Tax

Follow the on screen prompts to program the cash register.

Proceed to chapter 3 Getting to Know the Cash Register, page 15 and chapter4 Setting Up Your Cash Register-the Basics, page 23 to set up the basics of the cash register.

Getting Started

The Alpha5000ML has a 4-Line LCD operator screen; setup is prompted through on screen instructions in PRG mode after you plug power into the cash register. This chapter will further explain the setup options.

Alpha5000ML owner’s manual 8

If you make a mistake or enter a wrong setting during initial setup, just continue with the rest of the initial setup. During initial setup, you cannot change settings after you press the enter key. When you complete the initial setup, you can correct any setting by following the instructions listed in this manual.

Make sure that you plug the cash register into the electrical outlet before you put in the batteries.

Caution If you put the batteries in first, they can damage the cash register. Do not use this cash register outdoors in the rain or near any source of liquid.

After plugging power into the cash register, the 4-line LCD screen prompts you through the rest of the set up. Use the Up and Down arrow keys to move through the items on the screen.

Note

If you make a mistake while you are programming, press the clear key. To get the cash register ready to use

1 Remove the cash register and the parts from the box. Store the box and packing

material in a safe and dry place. The box may be reuse in the future while moving to another location.

2 Remove any tape on the cash register. For example, there may be tape on

the Journal Compartment Cover.

Put the cash register on hard and stable service. Keep away from rain and liquids. A stable service allows the cash drawer to go in and out smoothly.

Do not put the register on a porous surface. Do not place the register on any valuable surface, such as antique or fine wood tables, desks, etc. Depending on the surface or any cleaning solution used on the surface, the rubber feet may leave marks on the surface.

3 Plug the cash register into a grounded three-hole electrical wall outlet. (115~120

volt, 60 hertz). Make sure the electrical cord is placed safely and will not cause accidents such as the wire being trip over or accidentally pulled from the electrical outlet.

Put the cash register on an electrical circuit with no other electrical device or appliance. Other appliances can overload the circuit or cause electrical interference with the cash register. It is best that you use a circuit without other appliances already on it.

Now follow the prompts on the screen. The rest of this chapter explains the setup options.

Alpha5000ML owner’s manual

Installing the Paper Roll

Your cash register has two thermal printers that print receipts for the customer and a journal tape. Use 2¼ inch (57/58 mm) wide standard thermal register paper when replacement paper is necessary. Do not use bond paper because the register does not use a ribbon or ink for printing.

Caution Do not manually pull the receipt paper. Always use the feed keys to

remove or advance the paper. Do not use sharp or pointed instruments in the printer area. This can seriously damage the printer.

1 If prompted by the register or during initial setup open the printer compartment

by lifting up on the tabs located towards the back of the register. This will expose the printers.

2 Depending on the printer side which is out of paper, use the release buttons to

open the paper wells and release the print rollers.

3 Drop the paper into the paper well so it feeds from the bottom of the roll towards

the front of the cash register (if the paper is placed incorrectly, the printer will NOT print). Pull the paper up and past the printer heads towards the front of the cash register.

4 Once finished, close the printer arms and use the feed keys to advance the paper.

5 To attach the journal roll to black winding wheel, remove the wheel from the

printer compartment. Make a small fold on the end of the journal roll and feed it under and around the tabs located on the winding wheel. Spin the winding wheel manually to take up an excess paper.

Alpha5000ML owner’s manual 10

6 Once the paper is attached, place the winding wheel into the holder in the back

of the printer compartment. The portion the winding wheel with two disks should be situated on the right side. This will allow for contact with the winding motor and spinning of the wheel during operation.

Installing the Memory Backup Batteries

The alpha5000ML cash register uses 3 x AA (1.5 volt) batteries for the memory backup protection. In the event of a power loss, these batteries should be installed at all times during usage of the cash register. Starter batteries should have been included with your shipment.

Caution

Make sure to install the backup batteries AFTER supplying power to your cash register. If you put the batteries in the cash register first, they can damage your cash register. Put the batteries in when you are prompted.

1 Open the printer compartment by lifting up on the tabs located towards the back

of the register. This will expose the battery compartment.

2 With the printer cover removed, find the battery compartment towards the back

left the cash register. Push in on the tab and lift up to open the printer compartment. Install the batteries in the proper orientation (+ and -) as directed by the instruction in the compartment.

3 When finished, close the battery compartment cover, and re-install the printer

cover.

Alpha5000ML owner’s manual

Setting the Language

At the prompt, you can select English, Spanish, or French. Changing the language changes the factory programmed words you and the customer see on the displays. However, changing the language does not translate any words you program in the cash register, such as PLU descriptions, header information, and so on.

Note

If you start programming the cash register and then change the language midway, you will lose all of your previous programming.

To set the language

1 When you first turn the register on, you are prompted through all setup options.

Setting the language is the first option.

2 Select the language you want and press the enter key. The language your cash

Setting the Date and Time

The date changes every day and prints in the month-day-year format. You can prevent the date from printing on the transaction receipts. The Date Format can also be changed to print day-month-year/ year-month-day. For more information, see Date Format on page41.

The time can print in either the 12 or 24 hour (military time) format. The default setting is to print in the 24 hour format, which is normally used. To change to the 12 hour format, see Time Format on page41. You can set the cash register so that it does not print the time on receipts. For more information, see Print Parameters on page38.

To set the date

PRG SYSTEM PARAMETER  System Configuration 1 Switch the control lock to PRG.

2 Press Arrow Down to select SYSTEM PARAMETER. Press enter.

3 Press enter. Press Arrow Down to select Date/ Time Setting. Press Enter.

4 Press enter. Use the Number keys to enter the 6 digits of the month-day-year.

For example, 050113. Press enter.

5 Press Arrow Down to select Current Time. Press enter. Use the Number keys

to enter the 6 digits of the month-day-year. For example, 0908. Press the enter key. Using the information in this example, the date and time are set to 05-01-13

09:08am.

Alpha5000ML owner’s manual 12

Programming the Sales Tax

Now you need to select and program the sales tax for your area. You can use 1 of 2 tax types in the US:

• Straight tax: The sales amount is multiplied by a flat percentage rate such as

5%. For example, on a $1.00 item, $.05 is added for tax.

• Table tax: The tax is charged based on a tax table you obtain from your local or

state government tax office.

Straight tax is the easiest and most commonly used tax rate. Most states and areas use straight tax. To find out which sales tax type and percentage rate you should use, contact your local government office.

This section explains setting simple sales tax in the United States. See Selecting the Tax System on page 53 for other sales tax systems.

To set Straight USA (add-on tax)

PRG  TAX SETTING

1 Switch the control lock to PRG.

2 Press Arrow Down key to select TAX SETTING. Press enter.

3 Tax1: Straight Tax and press the enter key.

4 For straight tax, use the Number keys to enter the sales tax rate for your area. For

example, if your local sales tax rate is 10%, enter 10000. To program other tax rates, press the following:

For this tax rate... Press these keys...

7.75%

5.5%

10.5%

7750

5500

10500

5 Press the enter key.

For tax tables and more advanced tax rate programming, see Programming Complex Tax Rates on page 52.

For more information about the other features of your cash register, see Setting Up Your Cash Register - the Basics on page 23 and Setting Up Your Cash Register Parameters on page 38.

Alpha5000ML owner’s manual

PC-Based Software

Your cash register includes:

• RegisterLink PC-based software.



This software allows you to connect the cash register to your PC to download your sales information and transfer it to QuickBooks® Pro 2002 or later accounting software.

Program your cash register from the PC - You can program clerk, PLUs,



departments, the header, the footer, and scrolling messages on your PC and download these settings to your cash register. Back-Up and Restore - Whether you programmed your cash register data on



the cash register or on your PC, you can back-up that PROGRAM SETTING and store the data on your PC. Should you lose the memory in your cash register, you can simply restore the data from your PC back to the cash register without having to reprogram all the PLU's, Departments and other data.

Additional Cash Registers - When you buy additional cash registers, you can



use the back-up-and-restore feature with multiple registers of the same model number. Just program one register, back-up the data to your PC, and then restore or download the data from your PC to the other registers, as long as they are all the same model number. This saves you the time of having to program each register individually.

Check the Royal web site for any new features and upgrades to RegisterLink.

Using the RegisterLink software requires connecting your computer to the cash register using the serial port. To connect your computer to the serial port, you need to use the included null-modem serial cable. For technical details about the serial connection, see About the Serial Port on page82.

For information for connecting the cash register to your PC, see Connecting the Cash Register to a PC on page77.

The RegisterLink software is on a CD. Please install the software from this CD. Then check for updates on the Royal web site (www.royal.com). If a later version of the RegisterLink software is available on the web site, download it from the web site and install it on your PC. It is important that the CD version of the software is already installed on your PC before you download and install any updates.

RegisterLink software instructions are separate from this manual. The RegisterLink instruction manual is on the CD that contains the software. An updated and revised version of the instruction manual accompanies any newer version of the software that is downloaded from our web site. Please refer to the RegisterLink instruction manual for all software related operational instructions and assistance.

Alpha5000ML owner’s manual 14

HAPTER

Getting To Know the Cash

This chapter shows you the basics of using your cash register after you set it up. If you have not yet set up your cash register, see the Quick Start sheet that came in the box with your cash register or Getting Started on page 8.

How to Get Started

Before you begin to program or use your new Royal Cash Register, you should spend some time becoming familiar with the Control Lock System, the Keyboard Functions and the Display. It may also be helpful to review setting up and basic maintenance information.

Alpha5000ML owner’s manual

NAME OF PART

FUNCTION

1. Printer cover

Covers and protects the printers.

2. Receipt printer

This is where the receipts print to give to customers.

3. Journal printer

This is where the journal roll prints for business records.

4. Customer Display

is display shows department entries, sales totals and

5. Clerk Display

This display shows sales information, programming

6. Control lock

Using the

supplied keys, the control lock allows switching

7. Cash Drawer

The cash drawer stores cash, checks, credit card slips and

8. Keyboard

The ke

yboard is used to make entries and operate the

9. USB Port

Use to connect to a USB flash drive

10.

DB9 and RJ11 Port

Use to connect to P

C and

Scanner.

Main Parts and Functions

change due so the customer can follow the transactions.

prompts and more to allow operation of the cash register.

to different register modes.

more that will accrue during sales transactions. It can be manually locked as necessary.

Alpha5000ML owner’s manual 16

NAME OF PART

FUNCTION

1. Journal location

The paper roll for record keeping (the journal) is

2. Receip

t location

The paper roll for receipts is located here.

3. Print

head unit

Prints the characters on the receipt and journal.

4. Take

up reel

Used to take up the paper roll used for record

5. Paper Exit

The paper exits here.

6. Platen Release

Button (Receipt)

Used to release the platen for receipt.

7. Platen Release Button (Journal)

Used to release the platen for journal

DESCRIPTION

MODE NAME

FUN

CTION

PRG

Program mode

Used to adjust the settings and program the

LOCK

Lock mode

Used to temporarily lock the cash register

REG

Sales Registration

Used to process sales transactions.

X Read Reports

Used to read/ print reports without cle

aring

Z Read/ Reset Reports

Used to print/ reset reports and clear the

Printer Compartment

Once the printer cover is removed, the printer compartment can be accessed. This compartment houses both printers, as well as the battery compartment. A breakdown of the different parts is shown below:

Control Lock

located here.

keeping (the journal).

The control lock is used to change the cash register modes. Your register is equipped with five modes which are used to perform the many different functions available. The cash register is always in one of these five modes for any operation. To change modes, use the manager’s key (marked with “MA”) and the operator’s key (marked with OP) which came with the cash register. For security purposes, only the manager key will allow access to the Programming, X, and Z modes. The operator key allows access to only the OFF and Register modes. A breakdown of each mode and its function is shown below:

cash register

the memory.

memory.

Alpha5000ML owner’s manual

About the Displays

The Alpha5000ML cash register is equipped with a large 4-line LCD clerk display and a 1-line customer display. Each display will be further explained below:

Clerk Display

Your Alpha5000ML cash register has a 4 line display which is used to program and operate the register. On this display you will see the sales details, the programming options and more. Below are the pictures of the clerk display screen (in PROG and REG mode)

= = = PROGRAM SETTING= = =01

DEPARTMENT SETTING

PLU SETTING

CLERK SETTING

While operating the register, the display will show text that will help you accomplish many of the different tasks necessary to use the cash register. Use the keyboard to navigate through the display and enter any options. If you have trouble with a particular function, see its listing in this manual for guidance.

INPUT ITEM/[ESC] TO

MAIN MENU (ON)

04-10-2011 18:34:53

Customer Display

The Alpha5000ML has a 1-line numeric customer display which can be rotated to many different angles. This display allows the customers to follow along during a transaction. A total of 8 characters (7 letters) can be displayed on the customer display at any time.

Using the Keyboard

The keyboard on your cash register looks like the following:

Alpha5000ML owner’s manual 18

Use these keys….

To do this…

The keyboard on your 5000ML is used to enter sales transactions, program the register and many other functions. Many of the keyboard keys have dual functions. These functions are different depending on the mode currently active (programming, sales registration, etc.) The following table explains many of the key board functions.

--to cancel the current transaction

--to go back to previous menu or setting

--enter multiple quantities of a PLU or Department during a sale

--show the time/ date display on the clerk and customer display between transactions

--clear an entry or error

--enter single entry coupon discounts

Numeric keys 0-9 --enter a numerical value for a sale, programming option, etc.

--process a returned item

--print a Department/ PLU/ programming dump report

--to void an item or transaction

--to delete the highlighted character

--correct the last entry during a sales transactions

--backspace and delete one character while programming

--feed the receipt or journal paper

--log in a clerk for a sales transaction

--turn the receipt printer ON/OFF between transactions

--temporarily adjust the price of a preset PLU or access a specific department

--register a plu entry by using the PLU number or a barcode

--enter a “00” or shift between double width character

--enter a decimal point

--enter a space when programming a description

--manually register a specific department

--jump to a specific flag, department, PLU, etc. when programming

Alpha5000ML owner’s manual

--shift between departments or letters on the department keys

Department keys (normal) Department keys (Alpha) Calculator keys (x, +, -,÷,=)

--manually override a department tax rate or add

--exempt tax for an individual item entry

--enter a department entry during sales registration

--program a department, PLU or other text

--process a calculation when using calculator mode

--navigate the programming options

--move the active cursor while programming

--display and print the subtotal(without tax) of the current

--move forward/ back pages in the programming menus

--enter manual or preset add-on and discount percentages

--register a Paid-Out(PO) value during a sales transaction

--(cal) enter/exit calculator mode in register mode

--<sym> toggle caps lock ON/OFF while programming text

--register a Received-On-Account(RA) value

--(mr) recall a calculated value from calculator mode

--<caps> toggle caps lock ON/OFF while programming text

--finalize a transaction as a check sale

--finalize a transaction as a charge(credit card) sale

there are 3 charge keys preprogrammed on the 5000ML

--display the subtotal with tax of the current transaction

--reprint the last transactions receipt

transaction

--open the cash drawer and print a No-Sale transaction

--enter a descriptive or reference number during a sale, such as an invoice number or production serial number

--process a sale as a cash transaction

--finalize a computation in calculator mode

--enter a PLU, Department, or setting value while programming

Alpha5000ML owner’s manual 20

Using the Cash Drawer

The cash drawer is where you put the money after you ring up a sale. The cash drawer has slots for putting paper bills and a removable tray for coins. You can store paper items such as checks and charge slips under the removable coin tray.

When you ring up a sale, the cash drawer automatically opens so you can make change and put money away. You can also electronically open the cash drawer without making a sale. This is handy if you need to make change for someone or forgot to put something away. Press the #/st/ns key in the REG mode.

The cash drawer locks in 2 different ways. Locking the cash drawer is a good idea if you need to leave the cash register.



The cash drawer automatically locks electronically when you turn the cash



You can also use the 515 key to mechanically lock the cash drawer. If you lock

the cash drawer this way, you must have the key to open it again. Even the emergency open lever will not open the cash drawer when it is locked with the key.

Important

If the cash drawer will not open, see if the lock on the cash drawer is turned to the right. If it is, the drawer is locked with the 777 key. You need the key to unlock the cash drawer. If the key is lost or locked in the cash drawer, contact Royal.

When you are using the cash drawer, make sure you lower the bill arms before you close the cash drawer. Never slam the drawer closed.

To open the cash drawer after a sale

1 When you are done ringing up a sale, press the check/charge/amount

tend key at the bottom right of the keyboard. The cash drawer opens. You can make change and put the money in the drawer.

2 When you are done, push the cash drawer closed.

To open the cash drawer without making a sale

1 Press the #/st/ns key at the right of the keyboard in REG mode. The cash drawer

opens and a No Sale receipt prints.

2 When you are done, push the cash drawer closed. These “no-sale transactions”

are recorded in the Electronic Journal for an audit trail.

Alpha5000ML owner’s manual

To lock and unlock the cash drawer using the key

1 Using the small key labeled 777, put the key in the lock in the front of the cash

drawer.

2 To lock the cash drawer, turn the key to the right and remove the key from the

lock.

3 To unlock the cash drawer, turn the key to the left and remove the key from the

lock.

To open the cash drawer using the emergency lever 1 With your hands on the cash drawer, carefully tip the front of the register up.

Underneath the cash register, toward the back of the register, you see a small lever.

2 Push the lever in the only direction it will move. The cash drawer opens. If the

cash drawer will not open, make sure it is not locked with the 777 Drawer key.

Using the Accessory Drawer

Your cash register has a small drawer above the cash drawer. The Accessory drawer can be opened at any time by anyone. It is a good place to put things like pens, pencils, and note pads.

Because the drawer cannot be locked, it is not a good idea to put checks or valuables in it. You should put those in the cash drawer, under the coin tray.

Alpha5000ML owner’s manual 22

HAPTER

Setting Up Your Cash Register –

the Basics

This chapter includes explanations for:

• Specifying messages on the display and on receipts

• Setting clerk names

• Setting machine numbers

• Setting clerk and manager passwords

• Programming department keys

• Programming PLUs

• Clearing error messages

• and more

Using the Displays

Your cash register includes two displays: 1 for the clerk or operator, and 1 for the customer. The customer display shows large, easy to read fluorescent digits for easy viewing.

Alpha5000ML owner’s manual

Use these keys….

To do this…

The Clerk Screen

The clerk screen prompts you through setting up the cash register and using it to ring up sales. The main screen on the display looks like this:

When ringing up sales, you see the department number or PLU number on the clerk screen. If a description or name is programmed, this description appears.

Navigating the Clerk Screen

Navigating the clerk screen is very simple. See the table below for assistance using individual keys:

--move UP, DOWN, LEFT, and RIGHT through the menus and system options

--move FORWARD and BACK through the menus and system options

--confirm an entry and move to the next option

--to delete the highlighted character

--backspace and delete one character while programming

--move back one menu level

--clear the typed entry and start over

Alpha5000ML owner’s manual 24

Adjusting the Contrast on the Clerk Screen

You can adjust the contrast on the clerk screen to make it brighter or darker. This makes it easier for you to see the display in different lighting.

To adjust the contrast

PRG SYSTEM PARAMETER Contrast Setting

1 Switch the control lock to PRG.

2 If you are prompted for a Manager Password, type the Password number and then

press the enter key. If you did not program a Manager Password, go to the next step.

3 Press Arrow Down key to select SYSTEM PARAMETER. Press enter key.

4 Press Arrow Down key to select Contrast Setting. Press the enter key.

5 Use the Arrow Down and Arrow Up keys to adjust the contrast.

6 When you are done, press the enter key.

Adjusting the Backlight Time on the Clerk Screen

After a specified period of seconds of inactivity, the clerk display goes dark. The cash register does not actually turn all the way off.

To light up the clerk display screen, press any keys.

To change the backlight time

PRG  SYSTEM PARAMETER  System Configuration

1 Switch the control lock to PRG.

2 If you are prompted for a Manager Password, type the Password number and then

press the enter key. If you did not program a Manager Password, go to the next step.

3 Press the Arrow Down key to select SYSTEM PARAMETER. Press the

enter key.

4 Press the Arrow Down key to select System Configuration. Press the enter key.

5 Press the Arrow Down key to select Backlight Time. Press the enter key.

6 Make your selection. When you are done, press the enter key.

Setting Alphanumeric Descriptions

You can program customer header and footer messages, clerk names, departments, and item descriptions. These text messages and descriptions appear on the receipt and on the clerk display.

When you are programming the alpha descriptions for Departments, PLUs, Clerks, the Header and Footer messages, use the Alpha Keyboard.

Alpha5000ML owner’s manual

Note

Only capital letters of the alphabet are on the Alpha Keyboard. To use lower case letters or others, press the <caps> key.

The department keys are clearly labeled with all of the letters needed to program these descriptions. When you are programming alpha descriptions, use the department keys to spell out the words you want. The letters located in the white section of the department key can be entered simply by pressing the specific department key. To access the letters in the green section, press dept shift first. Numbers can be entered at any time using the number keys.

You may need certain special symbols on the Alpha Keyboard. For example, if you need to use a/ or comma you can. To access symbols, press the <sym> key. You can then use the arrow keys to scroll through the available symbols. Press <enter> to input this character. To go back to the letters, press <sym> again. The available characters are shown below:

Use the number keys to enter any numbers you want.

Important

If you enter the wrong character, press the clear key to clear the character. Now you can continue.

Alpha5000ML owner’s manual 26

The maximum numbers of characters that can be programmed for each item description are shown below. As you enter text descriptions, the lower left of the clerk screen also shows you the remaining characters available.



Department 16 Characters PLU 16 Characters



Clerk Name 12 Characters

• Header and Footer messages 6 Lines (24 characters each)

Using Double Wide Characters

For extra emphasis, you can program double wide characters for a specific character or a line of characters.

Normal Size

Double Wide

Only the Header and Footer message supply the double wide characters If you use double wide characters, the maximum number of characters you can use is reduced by half.

• Header and Footer messages 6 Lines (12 characters each)

Setting Header Messages and Footer Messages

You can specify a header message and/or footer message to print on customer receipts. Each message can be a maximum of 6 lines. Each line can have 24 characters.

Welcome you

Call again

is the default printout for the header message.

The default printout for the footer message is null.

Make a copy of the blank Worksheet below for future changes or revisions to your header message or footer message.

Alpha5000ML owner’s manual

Header Message or Footer Message Worksheet

Use this worksheet to make your header message or footer message. Make a copy of the blank worksheet before you start, in case you make a mistake or change your mind.

Line 1

Line 2

I m p

Line 3

Line 4

Line 5

Line 6

o r t a n t

If you enter the wrong character, press the clear key to clear the character. Now you can continue.

The text in the header message and the footer message is not automatically centered. If you want the message to be centered, select center and press enter.

Before programming your header or footer message 1 Write out your store name and the header message you want to

program.

2 After writing out your message, count the number of characters on each line. The

following example shows a message and the letter count, including spaces.

INTERNATIONAL COFFEES

999-555-1212

222 EAST MAIN STREET

OPEN 7AM TO 6PM

COFFEES OF THE WORLD

Welcome Come Again

3 Complete the chart, filling in extra unused characters with blank spaces. The text

for each line is automatically centered.

Line 1

Line 2

Line 3

Line 4

Line 5

Line 6

I N T E R N A T I O N A L

2 2 2

O P E N

C O F F E E S

W e l c o m e

9 9 9 - 5 5 5 - 1 2 1 2

E A S T

7 A M

O F

C o

M A I N

T O

T H E

C O F F E E S

S T R E E T

6 P M

W O R L D

A g a i n

Alpha5000ML owner’s manual 28

+ 78 hidden pages

Royal Alpha5000ML Instruction Manual

Specifications and Main Features

Frequently Asked Questions

User Manual