Royal A600-601 User Manual
Contents
1 Welcome
Before Starting..................................................................................................................................................... 1
What is in the Box? ............................................................................................................................................. 2
Important Phone Numbers .............................................................................................................................2
2 Getting Started
Plugging in and Putting in the Batteries .................................................................................................... 3
Installing the Paper Roll....................................................................................................................................5
Installing the Barcode Reader ..................................................................................................................... 6
PC-Based Software .............................................................................................................................................7
Setting the Language........................................................................................................................................8
Setting the Date And Time.............................................................................................................................. 9
Programming the Sales Tax ..........................................................................................................................10
Programming Department Keys .................................................................................................................10
3 Getting To Know the Cash Register
About the Displays ...........................................................................................................................................12
Opening and Closing the Customer Display........................................................................................12
About the Numeric Display........................................................................................................................14
Using the Mode Key Area ..............................................................................................................................14
Using the Keyboard .........................................................................................................................................16
Using the Cash Drawer ...................................................................................................................................17
Contents
Using the Accessory Drawer ........................................................................................................................ 18
Using the Counterfeit Detector Feature .................................................................................................. 18
About Paper Money ..................................................................................................................................... 19
Detecting Suspicious Money .................................................................................................................... 19
Programming the UV Light........................................................................................................................ 21
4 Setting Up Your Cash Register - the Basics
Using the Displays ........................................................................................................................................... 22
The Clerk Display........................................................................................................................................... 23
Setting Alphanumeric Descriptions .......................................................................................................... 23
Alphanumeric Code Chart ......................................................................................................................... 24
Using Single Width Characters................................................................................................................. 26
Programming Blank Lines or Restoring Factory Default Messages ............................................ 26
About Programming Numbers in Header Messages ....................................................................... 27
Using Double Wide Characters ................................................................................................................ 27
Programming a Header Message............................................................................................................ 28
Setting the Footer Message ...................................................................................................................... 30
Setting Clerk Numbers and Names ........................................................................................................... 32
Using the Clerk System ............................................................................................................................... 34
Setting the Machine Number ...................................................................................................................... 34
Setting X and Manager Passwords ............................................................................................................ 35
Printing the Quick Start Program Confirmation Report..................................................................... 36
Before Going to Register Mode................................................................................................................... 37
Error Codes ......................................................................................................................................................... 38
Clearing an Error............................................................................................................................................ 38
5 Setting Up Your Cash Register - Advanced
Programming Department Keys................................................................................................................. 41
Setting Standard and Gallonage Mode................................................................................................. 43
Programming Multiple and Single Items ............................................................................................. 43
Programming High Digit Lock-out (HDLO)..........................................................................................44
Programming Tax Status............................................................................................................................ 44
Programming Department Preset Price ............................................................................................... 45
Assigning Department Number Keys .................................................................................................... 46
Programming Department Names......................................................................................................... 46
ii Alpha 600/601 User’s Guide
Contents
Scrolling Messages...........................................................................................................................................50
Types of Scrolling Messages ......................................................................................................................50
Scrolling Message Length...........................................................................................................................50
Default Scrolling Messages ........................................................................................................................51
Programming Scrolling Messages ...........................................................................................................51
Sample Scrolling Messages........................................................................................................................51
Programming Scrolling Message Display Times ...................................................................................52
Setting the Off Message Start Time.........................................................................................................52
Setting the Mode Message Start Time ...................................................................................................52
Setting the Sales Message Start and Stop Times................................................................................53
Setting the Idle Messages Start Time .....................................................................................................53
Setting the Amount of Time Message Letters Appear in the Display.........................................54
Programming the Credit Keys......................................................................................................................55
Programming PLU Descriptions..................................................................................................................56
Programming PLUs without a Barcode Reader ..................................................................................57
Programming PLUs with the Barcode Reader.....................................................................................58
Setting the Decimal Points............................................................................................................................59
Setting the Rounding Rates ..........................................................................................................................60
Programming Discounts ................................................................................................................................60
Programming Minus Percentage Discounts........................................................................................60
Programming Coupon Discounts............................................................................................................61
Programming Plus Percentage Add-ons...............................................................................................64
Programming Flag Options...........................................................................................................................65
6 Ringing up Sales and Using Training Mode
Ringing up Sales................................................................................................................................................71
Ringing up Sales with the Barcode Reader...........................................................................................73
Printing Receipts...............................................................................................................................................73
Using Training Mode .......................................................................................................................................75
7 Programming Complex Tax Rates
Setting the Tax Rates.......................................................................................................................................77
8 Running Reports
Running the Program Confirmation Report ...........................................................................................80
Running the Department Confirmation Report ....................................................................................82
Alpha 600/601 User’s Guide iii
Contents
Running the PLU Confirmation Report .................................................................................................... 82
Running the Department Sales Report.................................................................................................... 83
Running Management Reports................................................................................................................... 83
About X Readings.......................................................................................................................................... 84
About Z Readings.......................................................................................................................................... 84
About Management Reports .................................................................................................................... 85
Running a Cash-In-Drawer Report .......................................................................................................... 85
Running a Clerk Report ............................................................................................................................... 86
Running a Financial Report ....................................................................................................................... 86
Financial Report Example........................................................................................................................... 87
Running an Hourly Report ......................................................................................................................... 89
Running PLU Reports................................................................................................................................... 90
Running an Electronic Journal Reports................................................................................................. 91
9 Maintenance and Options
Installing a New Paper Roll ........................................................................................................................... 94
Using the Battery System.............................................................................................................................. 95
About the Serial Port....................................................................................................................................... 97
10 Troubleshooting
Error Codes ......................................................................................................................................................... 98
I Hear an Error Beep...................................................................................................................................... 98
Sec code error appears in PRG, X OR Z modes ................................................................................... 99
If Clerk E12 Displays In REG 1 or REG 2 Modes.................................................................................... 99
PE Printer Error or Paper End ....................................................................................................................... 99
EJ -FULL Error...................................................................................................................................................100
The Register Does Not Work at All...........................................................................................................101
Opening the Drawer When There is no Power....................................................................................101
Half System Clear ...........................................................................................................................................102
Partial Reset......................................................................................................................................................102
Full System Clear ............................................................................................................................................103
If Nothing Helps..............................................................................................................................................103
11 Examples
Sample Receipt ............................................................................................................................................106
Transaction Codes .........................................................................................................................................106
iv Alpha 600/601 User’s Guide
Contents
Adding Tax to a Non-Taxable Department ..........................................................................................108
Cash Sale With Tendering Change .......................................................................................................... 108
Cash Sale Without Tendering Change ...................................................................................................108
Charge Sale ...................................................................................................................................................... 109
Charge Return................................................................................................................................................. 109
Coupon Discount Sale..................................................................................................................................109
Credit Return ................................................................................................................................................... 110
Credit Sale......................................................................................................................................................... 110
Dept Shift Key..................................................................................................................................................111
Exempting Tax On An Item ........................................................................................................................ 111
Exempting Tax on the Entire Sale............................................................................................................ 112
Gallonage Sales Transaction...................................................................................................................... 112
Minus Percentage Discount Sale.............................................................................................................. 112
Multiplication of a Department Unit Price............................................................................................ 113
Multiplication Sale......................................................................................................................................... 113
Multiplying By A Fraction............................................................................................................................114
No-Sale Function............................................................................................................................................ 114
Overriding a PLU Sale................................................................................................................................... 114
Paid-Out Sale................................................................................................................................................... 115
PLU Sale............................................................................................................................................................. 115
PLU Sale With PLU Description ................................................................................................................. 115
Plus Percentage Sale.....................................................................................................................................115
Received-On-Account Sale.........................................................................................................................116
Registering A Department Unit Price ..................................................................................................... 116
Registering A Reference Number ............................................................................................................ 117
Return Sale ....................................................................................................................................................... 117
Split Tendering Sale...................................................................................................................................... 118
Temporarily Overriding a PLU Price........................................................................................................ 118
Use the Error-Correct /Void Key................................................................................................................ 118
Voiding A Coupon Sale................................................................................................................................ 119
Voiding a Department Preset Price......................................................................................................... 119
Voiding a Department Preset with a Coupon Discount ..................................................................119
Voiding a Department Preset with a Minus Percentage Discount ..............................................120
Voiding A Minus Percentage Discount Sale......................................................................................... 120
Alpha 600/601 User’s Guide v
Contents
Voiding a Multiplication of a Department Preset Price....................................................................121
Voiding A Multiplication Sale ....................................................................................................................121
Voiding a PLU Multiplication Sale............................................................................................................122
Voiding a PLU Sale......................................................................................................................................... 122
Voiding a PLU Sale with a Coupon Discount .......................................................................................122
Voiding a Plu Sale with a Minus Percentage Discount .....................................................................123
Voiding a PLU Sale with a Plus Percentage Rate.................................................................................123
Voiding a Plus Percentage Sale.................................................................................................................124
Voiding A Sale .................................................................................................................................................124
A Calculating State Tax Table Codes ...............................................................125
Calculating Your Tax .....................................................................................................................................125
Example Tax Chart ......................................................................................................................................129
The Worksheet .............................................................................................................................................130
Programming the State Tax .......................................................................................................................131
B Programming Tax in Canada ........................................................................132
Setting Flag Options .....................................................................................................................................132
Setting Tax Percentage Rates .................................................................................................................... 133
Linking Tax Rate(s) To Each Department...............................................................................................134
C Product Information ......................................................................................135
Specifications and Safety ............................................................................................................................135
Safety and Legal Notices .............................................................................................................................136
Limited Warranty............................................................................................................................................137
Software Licensing Agreement................................................................................................................. 138
D Settings Tables ..............................................................................................139
Alphanumeric Code Chart ..........................................................................................................................139
Flags....................................................................................................................................................................141
Language Table ..............................................................................................................................................146
Transaction Codes .........................................................................................................................................151
US Tax Status Numbers................................................................................................................................152
Ordering Supplies and Accessories...................................................................153
Index....................................................................................................................155
vi Alpha 600/601 User’s Guide
CHAPTER 1
Welcome
Congratulations on purchasing your new Royal cash register! This register
is designed to be easy to use, helping you to focus on running your
business.
Before Starting
Before you start using this manual to set up and customize your cash
register, you should know the following.
When you need to press a key, you see a picture of the key you need to
press and the name of the key is in another font. For example:
1 If you are prompted for a Manager Password, type the password number
If you need to type something in the round Number keys area, what you
need to type is shown in a special font. For example:
2 Using the round Number keys, press 444444 and then press the
and then press the Check key. If you did not program a Manager
Password, go to the next step.
Amount Tend Total key.
Alpha 600/601 User’s Guide
Chapter 1: Welcome
What is in the Box?
Look for and unwrap the following:
• Cash Register
• 1 starter roll of standard thermal paper, Royal Reorder Number 013127
(57.5mm).
• Journal Spindle, installed in the printer compartment
• Barcode reader located in a small box
•RegisterLinkTM software
• 1 set of keys, consisting of:
• 2 Cash Drawer keys (515).
• 2 PRG Program keys (427-023).
• 2 REG Register keys (427-024).
• 2 Z keys (427-012).
Important Phone Numbers
If you need help or want to order additional supplies, use the following
contact information.
Customer Service: 1-800-272-6229 (USA)
Ordering Supplies: 1-888-261-4555
Website: www.royal.com
To order items, see Ordering Supplies and Accessories on page 153.
1-888-266-9380 (Canada)
2 Alpha 600/601 User’s Guide
CHAPTER 2
Getting Started
Setting up your cash register consists of the following steps:
• Plugging in and Putting in the Batteries
• Installing the Paper Roll
• Setting the Language
• Setting the Date And Time
• Programming the Sales Tax
• Setting at least 2 Department Keys
Do all the steps to make sure you have your cash register set up correctly.
When you are done with this chapter, see the chapter called Getting To
Know the Cash Register, starting on page 12 and the chapter called
Setting Up Your Cash Register - the Basics, starting on page 22 for more
information about your cash register.
Plugging in and Putting in the Batteries
Your cash register needs 3 AA 1.5 volt batteries for the memory backup
system. These batteries did not come with your cash register and you must
purchase them additionally. You should purchase these batteries before
you start this section or as soon as possible after setting up the cash
register.
Alpha 600/601 User’s Guide
Chapter 2: Getting Started
Make sure that you plug the cash register into the electrical outlet before
you put in the batteries.
Caution
If you put the batteries in first, they can damage the cash register.
Do not use this cash register outdoors in the rain or near any source of
liquid.
To get the cash register ready to use
1 Remove the cash register and the parts from the box. Store the box and
packing material in a safe, dry place. If you need to move the register in
the future, you can put it back in the box.
2 Remove the tape holding the parts of the cash register in place. For
example, there may be tape on the Journal Compartment Cover. Make
sure you remove the tape on the black Journal Tape spindle inside the
printer compartment of the cash register.
3 Put the register on a hard, level surface, away from rain and spilled
drinks. A hard level surface makes it easier for the cash drawer to go in
and out smoothly.
Do not put the register on a porous surface. Depending on the surface or
any cleaning solution used on the surface, the rubber feet may leave
marks on the surface. Do not place the register on any valuable surface,
such as antique or fine wood tables, desks, and so on.
4 Plug the cash register into a standard three-hole electrical wall outlet.
(115-120 volt, 60 hertz). Make sure the electrical cord is not going to get
tripped over or accidentally pulled from the electrical outlet.
Put the cash register on an electrical circuit with no other electrical
device or appliance. Other appliances can overload the circuit or cause
electrical interference with the cash register. It is best that you use a
circuit without other appliances already on it.
5 Install the memory backup batteries.
• Open the Journal Compartment cover. Remove
the cover and put it aside.
• Move the paper roller bar up and out of the way.
Grab the small handle on the right of the print
roller bar. Push the little handle towards the
back of the cash register and raise the paper
roller bar up. You see a slope down to the paper
compartment. The battery cover is located under the print roller bar,
on the slope.
• Remove the battery cover. Press the edge at the top of the cover and
push to the back. The cover pops off.
4 Alpha 600/601 User’s Guide
• Put the batteries in the slots. Make
sure that the positive and negative
ends are in the right place. The
batteries have a little plus (positive)
and minus (negative) sign on each end
to help you.
• Replace the battery cover. Slide the
bottom tabs into the long slit in the
bottom position and it snap the cover
into place. Do not put the tabs in the 2
holes in the bottom of the
compartment. The cover will not close and you will break the tabs.
6 Now you are ready to put the paper in the cash register and set the time
and the date. See the next section for more information.
Installing the Paper Roll
Your cash register has a thermal printer that prints receipts for the
customer or a journal tape. Use 2¼ inch (57.5 mm) wide standard thermal
register paper.
Installing the Paper Roll
To install the paper roll
1 Insert the PRG key and turn it to either REG1 or REG2.
• If you need a customer receipt, turn the Mode key to the REG1
position.
• If you do not need a customer receipt, turn the mode key to the REG2
position.
2 Unlock and open the Journal Compartment Cover. Grip the left side of
the cover and gently pull upward. Remove the Journal Compartment
Cover and set aside.
3 Remove the Journal
Takeup spindle. Place
the paper roll in the
little round area at the
bottom of the
compartment. Make
sure the paper feeds
out from the bottom
of the roll, towards
the front of the cash
register.
Alpha 600/601 User’s Guide 5
Chapter 2: Getting Started
4 Grab the small handle on the right
of the print roller. Push the little
handle towards the back of the cash
register and raise the roller bar up.
5 Lay the end of the paper across the
printer as shown. Move the print
roller down onto the paper and
snap into place. Make sure both
sides are snapped down.
• Press the Feed key until the paper
catches and moves through the printer.
6 Do one of the following:
• If you do not need to print receipts:
Place the black plastic Journal Takeup
spindle on its grooves above the Battery
compartment. The spindle sits above the
paper roll. Press the Feed key to move
the paper through the printer about
10-12 inches. Push the paper through
one of the narrow openings in the center
of the Journal Takeup spindle. Press the
Feed key until the paper catches and
begins to wind securely around the
Journal Takeup spindle. Replace the Journal Compartment Cover.
Handle
• If you want to print receipts:
Lay the customer receipt paper over the receipt slot and close the
Journal Compartment Cover.
Installing the Barcode Reader
Your cash register comes with a barcode reader. It allows you to scan
items with a UPC symbols, instead of using the keyboard to type the PLU
number.
The barcode reader plugs into the port on the lower right side of the cash
register. You don’t need to do anything special to make it work after you
plug it into the cash register. Use the directions below to install it.
To install and program the barcode reader
1 Unpack the reader from the box.
2 Turn the Mode key to OFF.
6 Alpha 600/601 User’s Guide
3 Locate the port for the scanner on the lower
right side of the cash register. Plug the reader
into the port.
4 Now you can program the cash register so
that you can scan UPC symbols to ring up
items. For specifics, see Programming PLUs with the Barcode Reader on
page 58.
PC-Based Software
Your cash register includes:
• RegisterLink PC-based software.
• This software allows you to connect the cash register to your PC to
download your sales information and transfer it to QuickBooks® Pro
2002 or later or Peachtree® 7.0 or later accounting software. For
instructions about using the software, see the RegisterLink manual.
PC-Based Software
• Back-Up and Restore - Whether you programmed your cash register
data on the cash register or on your PC, you can back-up that
programming and store the data on your PC. Should you lose the
memory in your cash register, you can simply restore the data from
your PC back to the cash register without having to reprogram all the
PLU's, Departments and other data.
• Additional Registers - When you buy additional cash registers, you can
use the back-up-and-restore feature with multiple registers of the same
model number. Just program one register, back-up the data to your PC,
and then restore or download the data from your PC to the other
registers, as long as they are all the same model number. This saves you
the time of having to program each register individually.
Check the Royal web site for any new features and upgrades to
RegisterLink.
Using the RegisterLink software requires connecting your computer to the
cash register using the serial port. To connect your computer to the serial
port, you need a null-modem serial cable that may or may not be included.
If necessary, you can purchase this cable directly from Royal or at any
computer supply store. For technical details about the serial connection,
see About the Serial Port on page 97.
The RegisterLink software is on a CD. Please install the software from this
CD. Then check for updates on the Royal web site (www.royal.com). If a
later version of the RegisterLink software is available on the web site,
download it from the web site and install it on your PC. It is important that
Alpha 600/601 User’s Guide 7
Chapter 2: Getting Started
the CD version of the software is already installed on your PC before you
download and install any upgrades.
RegisterLink software instructions are separate from this manual. The
RegisterLink instruction manual is on the CD that contains the software.
An updated and revised version of the instruction manual accompanies
any newer version of the software that is downloaded from our web site.
Please refer to the RegisterLink instruction manual for all software related
operational instructions and assistance.
Setting the Language
Before you program the cash register, you need to specify a language if
you do not want to use English. You can select English, Spanish, French,
or German.
Changing the language changes the words you and the customer see on
the display. For more information about the prompts that appear, see
Language Table on page 146.
Note
If you start programming the cash register and then set the language, you
will lose all your programming changes.
To set the language
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 Using the round Number keys, press 19. Press the round Number key to
select the language you want. The options are:
English 0
Spanish 1
French 2
German 3
3 Press the Void key. The language your cash register shows on the display
is set.
4 If you want to the cash register to show a language other than English,
see Programming Flag Options on page 65 to specify the language you
want. If you set the language after you program more options, all the
custom programing you add is erased.
You are ready to start programming the cash register.
Note
Before you continue, see page 65 for other settings you may want to use.
8 Alpha 600/601 User’s Guide
Setting the Date And Time
The date changes every day and prints in the month-day-year format. You
can prevent the date from printing on the transaction receipts. The date
format can also be changed to print day-month-year. For more
information, see Programming Flag Options on page 65.
You can set the cash register so that it does not print the time on receipts.
For more information, see Programming Flag Options on page 65.
The time can print in either the 12 or 24 hour (military time) format. The
default setting is to print in the 12 hour format, which is normally used. To
change to the 24 hour format, see Programming Flag Options on page 65.
Reminder
When you set the time, you need to type the time in a 24 hour format. To
convert the current time to a 24 hour format, add the number 12 to every
hour after 12 noon. For example: 1:15 P.M. programs as 1315. 8:20 A.M.
programs as 0820.
Setting the Date And Time
To set the date
Example 1: To program June 30, 2004
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 In the round Number keys area, press 063002 and then press the
#/ST/NS key.
To set the time
Example 2: To program 9:45 P.M.
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 In the round Number keys area, press 2145 and then press the Qty/Date
key.
Alpha 600/601 User’s Guide 9
Chapter 2: Getting Started
Programming the Sales Tax
Now you need to program the sales tax for your area. If you do not know
your sales tax rate, contact your local government office.
Tip
You must press at least 4 digits in step 4.
Note
If you make a mistake or you hear an error beep, press Clear and start over
with Step 3.
Example 3: To program a sales tax rate of 6%
1 Find your sales tax rate. You may need to contact your local government
office.
2 Put the PRG key in the Mode key slot and turn it to the PRG position.
3 In the round Number keys area, press 1 and then press the Tax 1 key.
4 Press 6000 and press the Amount Tend Total key. Your sales tax is
programmed.
To program other tax rates, in Step 4, press the following:
Table 1 Additional tax rate programming
For this tax rate... Press these keys...
7.75% 7750
5.5% 5500
10.5% 10500
For more advanced tax rate programming, see Programming Complex
Tax Rates on page 76.
Programming Department Keys
You are done with the basic programming of your cash register. After you
program at least 2 department keys, you are ready to use the cash register,
if you do not want to use any of the other features.
For more information about the other features of your cash register, see
Setting Up Your Cash Register - the Basics on page 22 and Setting Up
Your Cash Register - Advanced on page 40.
10 Alpha 600/601 User’s Guide
Programming Department Keys
To program Department 1 as taxable with no preset price and no description
1 Using the round Number keys, press 00001 and press the
Subtotal/w/Tax key.
2 Using the round Number keys, press 0 and press the Dept 1 key.
3 Press the Amount Tend/Total key. The department information is saved
in the cash register.
To program Department 2 as non-taxable with no preset price and no
description
1 Using the round Number keys, press 00000 and press the
Subtotal/w/Tax key.
2 Using the round Number keys, press 0 and press the Dept 2 key.
3 Press the Amount Tend/Total key. The department information is saved
in the cash register.
For more information about programming department keys, see
Programming Department Keys on page 41.
Alpha 600/601 User’s Guide 11
CHAPTER 3
Getting To Know the Cash Register
This chapter shows you the basics of using your cash register after you set
it up. If you have not yet set up your cash register, see the Quick Start
sheet that came in the box with your cash register or Getting Started on
page 3.
About the Displays
Your cash register has 2 displays.
Customer Display
You can lift, tilt, and rotate customer display so customers can see what is
happening. When you move the register or store it, close the display so it
doesn’t get damaged.
Your cash register has a 1 line customer display
• 1 line that shows letters and numbers (alphanumeric)
The alphanumeric display shows 10 digits for descriptions, scrolling text
messages, and sales dollar amounts.
Opening and Closing the Customer Display
You can open and close the customer display so that customers can easily
see what is happening.
To open and close the customer display
1 To open the rear customer display, pull up, tilt, and rotate to view from
any direction.
2 To close, turn the display to face the rear of the machine and press down.
Alpha 600/601 User’s Guide
About the Displays
Operator Display
Your cash register also has a 2 line display for the operator. Both lines
shows letters and numbers (alphanumeric). The following codes can
appear in the display:
Table 2 Codes and words that can appear in the display
This code... Appears when...
: the -%/RA key registers a percent discount amount. Also appears
in the Customer Display.
= the Charge, Check, Amount Tend Total keys are pressed. Also
appears in the Customer Display.
ADD ON the +%/PO key registers a plus percentage amount. *
CASH the Amount Tend Total key finalizes a cash sale. *
CHANGE or C change is due. *
CHARGE the Charge key finalizes a sale. *
CHECK the Check key finalizes a sale. *
CLERK ERR or
CLERK E12
COUPON the -/CPN key is pressed. *
DISCOUNT the -%/RA key registers a percent discount amount. *
E.J FULL the Electronic Journal memory is full. Run the electronic journal
ERROR an incorrect key is pressed. Press the Clear key to clear.
NO SALE the #/ST/NS key is pressed. *
NON TAX the Non Tax key is pressed.
P you are in the middle of a programming step. Also appears in the
PE if an error is detected in the printer.
PAPER END there may be a printer error.
P-O the +%/PO key is used for a paid out function. *
R-A the -%/RA key is used for a received on account function. *
REFUND the Return key is pressed. *
SEC CODE a manager password is programmed. When this appears, you
clerk numbers have been programmed and the clerk system is
active. When this appears, the clerk number must be entered.
report to clear the memory. See EJ -FULL Error on page 100.
Customer Display.
must enter the password.
SUBTTL the Subtotal w/Tax or #ST/NS key is pressed. *
TAX 1/TAX 2 the TAX 1 or TAX 2 key is pressed.
VOID/CORR the Void key is operated. *
* also prints on the receipt or journal tape.
Alpha 600/601 User’s Guide 13
Chapter 3: Getting To Know the Cash Register
When ringing up sales, the department number or PLU number can also
appear. If a description or name has been programmed, this description
also appears.
About the Numeric Display
The following codes can appear in the Numeric Display:
Table 3 Codes that can appear in the Numeric Display
This code... Appears when...
PE an error is detected in the printer.
P you are in the middle of a programming step. Also
appears in the Customer Display.
Cr the Charge key is pressed. Also appears in the
Customer Display.
CH the Check key is pressed. Also appears in the Customer
Display.
CA the Amt Tend/Total key is pressed. Also appears in the
Customer Display.
C change is due. Also appears in the Customer Display.
Using the Mode Key Area
The Mode key area allows you to do the following.
Table 4 Mode key settings
This setting... Does this...
• PRG Programs the cash register and sets the cash register to
Training mode. Use the key marked PRG.
• OFF Turns the cash register off. It also electronically locks
the cash drawer. All keys do this.
• REG1 Turns the cash register ON for all normal sales
transactions. All features of the cash register are
activated as programmed. A customer receipt is printed
for every transaction.
14 Alpha 600/601 User’s Guide
Using the Mode Key Area
Table 4 Mode key settings
This setting... Does this...
• REG2 Turns ON the cash register and allows all normal sales
transactions just like REG1 mode. However, the built-in
printer is turned-off so that customer receipts are not
automatically printed. This option allows you to control
the amount of receipt paper used by not printing a
receipt for every transaction and only printing a receipt
for those transactions where one is required.
• X Lets you read all transaction totals without clearing any
totals. This is useful for mid day reports. Use the key
marked Z.
• Z Lets you read all transaction totals and clears all
transaction totals to zero, except the end of day, or close
of day, totals. Use the key marked Z.
If you need to keep the register plugged in when you are not using it, turn
the Mode key to the OFF position. The keyboard will not work and the
cash drawer is electronically locked. A small amount of power maintains
the program and transaction data totals.
• For more information about programming the cash register, see Setting
Up Your Cash Register - the Basics on page 22 and Setting Up Your
Cash Register - Advanced on page 40.
• For more information about using the cash register to ring up sales, see
Ringing up Sales and Using Training Mode on page 71.
• For more information about running reports, see Running Reports on
page 80.
Alpha 600/601 User’s Guide 15
Chapter 3: Getting To Know the Cash Register
Using the Keyboard
The keyboard on your cash register looks like the following:
Mode key area
Round number keys
Department keys and
letters for programming
Total key
opens cash drawer
To use the keyboard, do the following:
• To use the cash register, put the key marked
REG in the Mode key hole and turn to Reg1 or
Reg 2. Now you can press the round Number
keys and Department keys to ring up a sale. For
more information about ringing up sales, see
Ringing up Sales and Using Training Mode on
page 71.
• To program the cash register, put the key
marked PRG in the Mode key slot and turn to
PRG. For more information about programming
the cash register, see Setting Up Your Cash
Register - the Basics on page 22 and Setting Up Your Cash Register Advanced on page 40.
16 Alpha 600/601 User’s Guide
Using the Cash Drawer
The cash drawer is where you put the money after you ring up a sale. The
cash drawer has slots for putting paper bills and a tray for coins. You can
store paper items such as checks and charge slips under the removable
coin tray.
When you ring up a sale, the cash drawer automatically opens so you can
make change and put money away. You can also open the cash drawer
without making a sale. This is handy if you need to make change for
someone or forgot to put something away.
The cash drawer locks in 2 different ways. Locking the cash drawer is a
good idea if you need to leave the cash register.
• The cash drawer automatically locks electronically when you move the
register key to the Off position. Remember to take the register key out if
you are leaving the register. The emergency open lever will still open the
cash drawer when it is electronically locked.
Using the Cash Drawer
• You can also use the 515 key to mechanically lock the cash drawer. If
you lock the cash drawer this way, you must have the key to open it
again. Even the emergency open lever will not open the cash drawer.
when it is locked with the key.
Important
If the cash drawer will not open, see if the lock on the cash drawer is turned
to the right. If it is, the drawer is locked with the 515 key. You need the key to
unlock the cash drawer. If the key is lost or locked in the cash drawer,
contact Royal.
To open the cash drawer after a sale
1 When you are done ringing up a sale, press the Amount Tend Total key
at the bottom right of the keyboard. The cash drawer opens. You can
make change and put the money in the drawer.
2 When you are done, push the cash drawer closed.
To open the cash drawer without making a sale
1 Press the #/ST/NS key at the bottom right of the keyboard. The cash
drawer opens and a No Sale receipt prints.
2 When you are done, push the cash drawer closed.
To lock and unlock the cash drawer using the key
1 Using the small key labeled 515, put the key in the lock in the front of
the cash drawer.
Alpha 600/601 User’s Guide 17
Chapter 3: Getting To Know the Cash Register
2 To lock the cash drawer, turn the key to the right and remove the key
from the lock.
3 To unlock the cash drawer, turn the key to the left and remove the key
from the lock.
To open the cash drawer using the emergency lever
1 With your hands on the cash drawer, carefully tip the front of the
register up. Underneath the cash register, toward the back of the register,
you see a small lever.
2 Push the lever in the only direction it will move. The cash drawer opens.
If the cash drawer will not open, make sure it is not locked with the 515
Drawer key.
Using the Accessory Drawer
Your cash register has a small drawer above the cash drawer. The
Accessory drawer can be opened at any time by anyone. It is a good place
to put things like pens, pencils, and note pads.
Because anyone can open the drawer, it is not a good idea to put checks or
charge slips in it. You should put those in the cash drawer, under the coin
drawer.
Make sure that you never put anything valuable in the Accessory drawer.
Using the Counterfeit Detector Feature
Protected by U.S.
Patent D477,836.
Other U.S. and
Foreign Patents
Pending.
Your cash register comes with a handy Counterfeit detector feature that
helps you decide if the money is possibly counterfeit or fraudulent.
All new style American paper money, except for the $1 bill, have a strip
that glows under ultra-violet (UV) light. The Counterfeit detector feature
lets you see that strip before you accept the paper money.
18 Alpha 600/601 User’s Guide
About Paper Money
Just because the Counterfeit detector feature shows a glowing strip does
not always mean the paper money is real. A clever forger may include this
strip in a fake bill. Always use multiple methods to decide if you want to
accept a bill as valid.
Each bill amount has a strip that glows a different color. The location of
the UV markings in US and Canadian currency is shown below:
Table 5 US paper currency UV mark locations
US $ bill... Has this color... Located here...
$ 5 Blue Left edge of bill
$ 10 Orange Right of Hamilton's head
$ 20 Green Left edge of bill
$ 50 Yellow Right of Grant's head
Using the Counterfeit Detector Feature
$100 Red Left of Franklin's head
Canadian Paper Currency: UV sensitive dots are placed in a random
pattern throughout the bill. These dots glow blue. Newer Canadian bills
may have different UV-sensitive markings. See your bank or local
government office for help on what UV-sensitive markings to look for in a
genuine bill.
Detecting Suspicious Money
Always use multiple counterfeit detection methods to guard against
fraudulent paper currency. Some of the more common methods for
detecting valid US currency are:
• Look for blue and red threads in the fabric.
• Hold the bill up to a light source and check for the watermark - which
should be the face of the same President pictured on the front of that
denomination bill.
• Hold the bill up to a normal light source (not a UV light) and look for the
UV sensitive strip, the characters USA and the numeric denomination of
the bill (either in numeric form or spelled out).
• Mark the bill using a Universal Counterfeit Detector Pen, which uses
special ink that reacts to counterfeit paper currency.
For other currency, such as Canadian money, see your bank or local
government office for help.
Alpha 600/601 User’s Guide 19
Chapter 3: Getting To Know the Cash Register
To use the counterfeit detector feature
1 Put the paper money in the slot in the front of the cash register.
2 UV light button
3 Look in window
1 Insert paper bill
2 Press the UV light button. The UV light turns on.
3 Look thru the small window on the front of the cash register. If the bill
has the strip, you see a strip that glows as a color. See the table above for
the correct color. If the bill is Canadian, you see blue dots.
4 When you are done, remove the bill from the slot. Press the UV button
again. The UV light turns off.
Things to Remember
The counterfeit detector feature in the cash register uses ultra-violet light
(UV light) technology and only works on new style US paper currency.
This currency has the large portrait of a US president, off-center on the
front of the bill. Old style U.S. bills, printed before 1996 and all $1 bills do
not have any fluorescent markings. These bills do not react to UV light and
the counterfeit detector in cash register does not show any fluorescent
markings on these bills, even though they may be valid US bills and not
counterfeit.
Keep in mind that any one method of counterfeit detection, including the
UV light mechanism built-in to the cash register, is not fool-proof and only
suggests suspicious paper currency.
Using this counterfeit detection feature is open to user interpretation of the
reading of the currency under the UV-light. If no fluorescent markings are
seen on a US bill, then consider the bill suspicious. This may not mean that
the bill is definitely counterfeit. Use other counterfeit detection methods to
further examine the suspicious bill. If the US dollar bill fails multiple
counterfeit detection methods, then the bill may be counterfeit and you
must decide whether to accept the bill or not. You should also contact local
law enforcement authorities regarding suspicious or counterfeit bills.
The opposite may also apply, when a US dollar bill may show fluorescent
markings under UV-light, but there is still a slight chance that the bill is a
very sophisticated counterfeit bill. There are no absolute guarantees to the
20 Alpha 600/601 User’s Guide
authenticity of a US dollar bill without the use of very high-end,
sophisticated testing methods and devices.
Programming the UV Light
You can program the UV light to stay on for a certain number of seconds
while you view the currency.
You can use the default which is pre-programed to “00” seconds and
works according to the previous instructions.
You can also program a number from “01” to “99” that represents the
number of seconds the light stays “on” after you press the UV light button.
Then the light automatically turns itself off after the programmed amount
of time.
To program the UV light
1 Put the key marked PRG in the Mode key slot and turn to PRG. For
more information about programming the cash register, see Setting Up
Your Cash Register - the Basics on page 22 and Setting Up Your Cash
Register - Advanced on page 40.
Using the Counterfeit Detector Feature
2 Using the round number keys, enter the number of seconds (from 01 to
99) you would like the light to stay on.
3 To save your setting, press the #ST/NS key.
The button now only works to turn the light on. It does not work to turn
the light off.
If the button is pressed when the light is off, then the light turns-on for the
number of seconds that you have set. If the button is pressed again while
the light is on, the light timer resets, and the light stays on for the full
number of programmed seconds.
Alpha 600/601 User’s Guide 21
CHAPTER 4
Setting Up Your Cash Register - the
Basics
This chapter includes explanations for setting:
• Messages on the display and on receipts
• Setting clerk numbers
• Setting machine numbers
• Setting clerk and manager passwords
• Clearing error codes
Using the Displays
Your cash register includes two displays: 1 for the clerk and 1 for the
customer. The displays feature large, easy to read fluorescent digits for
easy viewing.
Alpha 600/601 User’s Guide
The Clerk Display
When ringing up sales, you see the department number or PLU number
on the clerk display. If a description or name is programmed, this
description appears.
For information about all the messages that can appear on the display and
how to open and close the display, see Opening and Closing the Customer
Display on page 12.
Setting Alphanumeric Descriptions
You can program custom header and footer messages, clerk names,
departments, and item descriptions. These text messages and descriptions
appear on the receipt and on the display.
When you are programming the alpha
descriptions for Departments, PLUs, Clerks,
the Header and Footer messages, use the
Alpha Keyboard.
Setting Alphanumeric Descriptions
Note
Only capital letters of the alphabet are on the
Alpha Keyboard. You can use lower case
letters. See Alphanumeric Code Chart on
page 24.
The department keys are clearly labeled
with all the letters needed to program these
descriptions. When you are programming
alpha descriptions, use the department keys
to spell out the words you want.
To use the letters in the white part of the Department keys, simply press
the Department key.
To use the letters in the lower green area of the keys, press the Dept Shift
key and then press the key with the letter you want.
You might need certain symbols or lower case characters that are not
found on the Alpha Keyboard. For example, if you require a space
between words, or if you need the / symbol, or the - symbol, see the
Alphanumeric Code Chart shown in the next section.
Important
If you enter the wrong character, press the Void key to backspace and delete
that character. Now you can continue.
Alpha 600/601 User’s Guide 23
Chapter 4: Setting Up Your Cash Register - the Basics
Alphanumeric Code Chart
Other characters are also available. Use the tables in this section to help
you find the ones you need.
Use this table for lower case letters and numbers.
Table 6 Letters and numbers
Code
Character
Space 00 s 20
Wide Character 01 t 21
a 02 u 22
b 03 v 23
c 04 w 24
d 05 x 25
e 06 y 26
f 07 z 27
g 08
h 09 Numbers
i 10 0 30
j 11 1 31
k 12 2 32
Number Character
Code
Number
l 13 3 33
m 14 4 34
n 15 5 35
o 16 6 36
p 17 7 37
q 18 8 38
r 19 9 39
24 Alpha 600/601 User’s Guide
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