Royal A600-601 User Manual

Page 1

Contents

1 Welcome
Before Starting..................................................................................................................................................... 1
What is in the Box? ............................................................................................................................................. 2
Important Phone Numbers .............................................................................................................................2
2 Getting Started
Plugging in and Putting in the Batteries .................................................................................................... 3
Installing the Paper Roll....................................................................................................................................5
Installing the Barcode Reader ..................................................................................................................... 6
PC-Based Software .............................................................................................................................................7
Setting the Language........................................................................................................................................8
Setting the Date And Time.............................................................................................................................. 9
Programming the Sales Tax ..........................................................................................................................10
3 Getting To Know the Cash Register
About the Displays ...........................................................................................................................................12
Opening and Closing the Customer Display........................................................................................12
About the Numeric Display........................................................................................................................14
Using the Mode Key Area ..............................................................................................................................14
Using the Keyboard .........................................................................................................................................16
Using the Cash Drawer ...................................................................................................................................17
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Using the Accessory Drawer ........................................................................................................................ 18
Using the Counterfeit Detector Feature .................................................................................................. 18
About Paper Money ..................................................................................................................................... 19
Detecting Suspicious Money .................................................................................................................... 19
Programming the UV Light........................................................................................................................ 21
4 Setting Up Your Cash Register - the Basics
Using the Displays ........................................................................................................................................... 22
The Clerk Display........................................................................................................................................... 23
Setting Alphanumeric Descriptions .......................................................................................................... 23
Alphanumeric Code Chart ......................................................................................................................... 24
Using Single Width Characters................................................................................................................. 26
Programming Blank Lines or Restoring Factory Default Messages ............................................ 26
About Programming Numbers in Header Messages ....................................................................... 27
Using Double Wide Characters ................................................................................................................ 27
Programming a Header Message............................................................................................................ 28
Setting the Footer Message ...................................................................................................................... 30
Setting Clerk Numbers and Names ........................................................................................................... 32
Using the Clerk System ............................................................................................................................... 34
Setting the Machine Number ...................................................................................................................... 34
Setting X and Manager Passwords ............................................................................................................ 35
Printing the Quick Start Program Confirmation Report..................................................................... 36
Before Going to Register Mode................................................................................................................... 37
Error Codes ......................................................................................................................................................... 38
Clearing an Error............................................................................................................................................ 38
5 Setting Up Your Cash Register - Advanced
Programming Department Keys................................................................................................................. 41
Setting Standard and Gallonage Mode................................................................................................. 43
Programming Multiple and Single Items ............................................................................................. 43
Programming High Digit Lock-out (HDLO)..........................................................................................44
Programming Tax Status............................................................................................................................ 44
Programming Department Preset Price ............................................................................................... 45
Assigning Department Number Keys .................................................................................................... 46
Programming Department Names......................................................................................................... 46
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Contents
Scrolling Messages...........................................................................................................................................50
Types of Scrolling Messages ......................................................................................................................50
Scrolling Message Length...........................................................................................................................50
Default Scrolling Messages ........................................................................................................................51
Programming Scrolling Messages ...........................................................................................................51
Sample Scrolling Messages........................................................................................................................51
Programming Scrolling Message Display Times ...................................................................................52
Setting the Off Message Start Time.........................................................................................................52
Setting the Mode Message Start Time ...................................................................................................52
Setting the Sales Message Start and Stop Times................................................................................53
Setting the Idle Messages Start Time .....................................................................................................53
Setting the Amount of Time Message Letters Appear in the Display.........................................54
Programming the Credit Keys......................................................................................................................55
Programming PLU Descriptions..................................................................................................................56
Programming PLUs without a Barcode Reader ..................................................................................57
Programming PLUs with the Barcode Reader.....................................................................................58
Setting the Decimal Points............................................................................................................................59
Setting the Rounding Rates ..........................................................................................................................60
Programming Discounts ................................................................................................................................60
Programming Minus Percentage Discounts........................................................................................60
Programming Coupon Discounts............................................................................................................61
Programming Plus Percentage Add-ons...............................................................................................64
Programming Flag Options...........................................................................................................................65
6 Ringing up Sales and Using Training Mode
Ringing up Sales................................................................................................................................................71
Ringing up Sales with the Barcode Reader...........................................................................................73
Printing Receipts...............................................................................................................................................73
Using Training Mode .......................................................................................................................................75
7 Programming Complex Tax Rates
Setting the Tax Rates.......................................................................................................................................77
8 Running Reports
Running the Program Confirmation Report ...........................................................................................80
Running the Department Confirmation Report ....................................................................................82
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Contents
Running the PLU Confirmation Report .................................................................................................... 82
Running the Department Sales Report.................................................................................................... 83
Running Management Reports................................................................................................................... 83
About X Readings.......................................................................................................................................... 84
About Z Readings.......................................................................................................................................... 84
About Management Reports .................................................................................................................... 85
Running a Cash-In-Drawer Report .......................................................................................................... 85
Running a Clerk Report ............................................................................................................................... 86
Running a Financial Report ....................................................................................................................... 86
Financial Report Example........................................................................................................................... 87
Running an Hourly Report ......................................................................................................................... 89
Running PLU Reports................................................................................................................................... 90
Running an Electronic Journal Reports................................................................................................. 91
9 Maintenance and Options
Installing a New Paper Roll ........................................................................................................................... 94
Using the Battery System.............................................................................................................................. 95
About the Serial Port....................................................................................................................................... 97
10 Troubleshooting
Error Codes ......................................................................................................................................................... 98
I Hear an Error Beep...................................................................................................................................... 98
Sec code error appears in PRG, X OR Z modes ................................................................................... 99
If Clerk E12 Displays In REG 1 or REG 2 Modes.................................................................................... 99
PE Printer Error or Paper End ....................................................................................................................... 99
EJ -FULL Error...................................................................................................................................................100
The Register Does Not Work at All...........................................................................................................101
Opening the Drawer When There is no Power....................................................................................101
Half System Clear ...........................................................................................................................................102
Partial Reset......................................................................................................................................................102
Full System Clear ............................................................................................................................................103
If Nothing Helps..............................................................................................................................................103
11 Examples
Sample Receipt ............................................................................................................................................106
Transaction Codes .........................................................................................................................................106
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Adding Tax to a Non-Taxable Department ..........................................................................................108
Cash Sale With Tendering Change .......................................................................................................... 108
Cash Sale Without Tendering Change ...................................................................................................108
Charge Sale ...................................................................................................................................................... 109
Charge Return................................................................................................................................................. 109
Coupon Discount Sale..................................................................................................................................109
Credit Return ................................................................................................................................................... 110
Credit Sale......................................................................................................................................................... 110
Dept Shift Key..................................................................................................................................................111
Exempting Tax On An Item ........................................................................................................................ 111
Exempting Tax on the Entire Sale............................................................................................................ 112
Gallonage Sales Transaction...................................................................................................................... 112
Minus Percentage Discount Sale.............................................................................................................. 112
Multiplication of a Department Unit Price............................................................................................ 113
Multiplication Sale......................................................................................................................................... 113
Multiplying By A Fraction............................................................................................................................114
No-Sale Function............................................................................................................................................ 114
Overriding a PLU Sale................................................................................................................................... 114
Paid-Out Sale................................................................................................................................................... 115
PLU Sale............................................................................................................................................................. 115
PLU Sale With PLU Description ................................................................................................................. 115
Plus Percentage Sale.....................................................................................................................................115
Received-On-Account Sale.........................................................................................................................116
Registering A Department Unit Price ..................................................................................................... 116
Registering A Reference Number ............................................................................................................ 117
Return Sale ....................................................................................................................................................... 117
Split Tendering Sale...................................................................................................................................... 118
Temporarily Overriding a PLU Price........................................................................................................ 118
Use the Error-Correct /Void Key................................................................................................................ 118
Voiding A Coupon Sale................................................................................................................................ 119
Voiding a Department Preset Price......................................................................................................... 119
Voiding a Department Preset with a Coupon Discount ..................................................................119
Voiding a Department Preset with a Minus Percentage Discount ..............................................120
Voiding A Minus Percentage Discount Sale......................................................................................... 120
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Contents
Voiding a Multiplication of a Department Preset Price....................................................................121
Voiding A Multiplication Sale ....................................................................................................................121
Voiding a PLU Multiplication Sale............................................................................................................122
Voiding a PLU Sale......................................................................................................................................... 122
Voiding a PLU Sale with a Coupon Discount .......................................................................................122
Voiding a Plu Sale with a Minus Percentage Discount .....................................................................123
Voiding a PLU Sale with a Plus Percentage Rate.................................................................................123
Voiding a Plus Percentage Sale.................................................................................................................124
Voiding A Sale .................................................................................................................................................124
A Calculating State Tax Table Codes ...............................................................125
Calculating Your Tax .....................................................................................................................................125
Example Tax Chart ......................................................................................................................................129
The Worksheet .............................................................................................................................................130
Programming the State Tax .......................................................................................................................131
B Programming Tax in Canada ........................................................................132
Setting Flag Options .....................................................................................................................................132
Setting Tax Percentage Rates .................................................................................................................... 133
Linking Tax Rate(s) To Each Department...............................................................................................134
C Product Information ......................................................................................135
Specifications and Safety ............................................................................................................................135
Safety and Legal Notices .............................................................................................................................136
Limited Warranty............................................................................................................................................137
Software Licensing Agreement................................................................................................................. 138
D Settings Tables ..............................................................................................139
Alphanumeric Code Chart ..........................................................................................................................139
Flags....................................................................................................................................................................141
Language Table ..............................................................................................................................................146
Transaction Codes .........................................................................................................................................151
US Tax Status Numbers................................................................................................................................152
Ordering Supplies and Accessories...................................................................153
Index....................................................................................................................155
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CHAPTER 1

Welcome

Congratulations on purchasing your new Royal cash register! This register is designed to be easy to use, helping you to focus on running your business.

Before Starting

Before you start using this manual to set up and customize your cash register, you should know the following.
When you need to press a key, you see a picture of the key you need to press and the name of the key is in another font. For example:
1 If you are prompted for a Manager Password, type the password number
If you need to type something in the round Number keys area, what you need to type is shown in a special font. For example:
2 Using the round Number keys, press 444444 and then press the
and then press the Check key. If you did not program a Manager Password, go to the next step.
Amount Tend Total key.
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Chapter 1: Welcome

What is in the Box?

Look for and unwrap the following:
Cash Register
1 starter roll of standard thermal paper, Royal Reorder Number 013127 (57.5mm).
Journal Spindle, installed in the printer compartment
Barcode reader located in a small box
•RegisterLinkTM software
1 set of keys, consisting of:
• 2 Cash Drawer keys (515).
• 2 PRG Program keys (427-023).
• 2 REG Register keys (427-024).
• 2 Z keys (427-012).

Important Phone Numbers

If you need help or want to order additional supplies, use the following contact information.
Customer Service: 1-800-272-6229 (USA)
Ordering Supplies: 1-888-261-4555 Website: www.royal.com
To order items, see Ordering Supplies and Accessories on page 153.
1-888-266-9380 (Canada)
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CHAPTER 2

Getting Started

Setting up your cash register consists of the following steps:
Plugging in and Putting in the Batteries
Installing the Paper Roll
Setting the Language
Setting the Date And Time
Programming the Sales Tax
Setting at least 2 Department Keys
Do all the steps to make sure you have your cash register set up correctly.
When you are done with this chapter, see the chapter called Getting To Know the Cash Register, starting on page 12 and the chapter called Setting Up Your Cash Register - the Basics, starting on page 22 for more information about your cash register.

Plugging in and Putting in the Batteries

Your cash register needs 3 AA 1.5 volt batteries for the memory backup system. These batteries did not come with your cash register and you must purchase them additionally. You should purchase these batteries before you start this section or as soon as possible after setting up the cash register.
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Chapter 2: Getting Started
Make sure that you plug the cash register into the electrical outlet before you put in the batteries.
Caution
If you put the batteries in first, they can damage the cash register. Do not use this cash register outdoors in the rain or near any source of liquid.
To get the cash register ready to use
1 Remove the cash register and the parts from the box. Store the box and
packing material in a safe, dry place. If you need to move the register in the future, you can put it back in the box.
2 Remove the tape holding the parts of the cash register in place. For
example, there may be tape on the Journal Compartment Cover. Make sure you remove the tape on the black Journal Tape spindle inside the printer compartment of the cash register.
3 Put the register on a hard, level surface, away from rain and spilled
drinks. A hard level surface makes it easier for the cash drawer to go in and out smoothly.
Do not put the register on a porous surface. Depending on the surface or any cleaning solution used on the surface, the rubber feet may leave marks on the surface. Do not place the register on any valuable surface, such as antique or fine wood tables, desks, and so on.
4 Plug the cash register into a standard three-hole electrical wall outlet.
(115-120 volt, 60 hertz). Make sure the electrical cord is not going to get tripped over or accidentally pulled from the electrical outlet.
Put the cash register on an electrical circuit with no other electrical device or appliance. Other appliances can overload the circuit or cause electrical interference with the cash register. It is best that you use a circuit without other appliances already on it.
5 Install the memory backup batteries.
• Open the Journal Compartment cover. Remove
the cover and put it aside.
• Move the paper roller bar up and out of the way.
Grab the small handle on the right of the print roller bar. Push the little handle towards the back of the cash register and raise the paper roller bar up. You see a slope down to the paper compartment. The battery cover is located under the print roller bar, on the slope.
• Remove the battery cover. Press the edge at the top of the cover and
push to the back. The cover pops off.
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• Put the batteries in the slots. Make sure that the positive and negative ends are in the right place. The batteries have a little plus (positive) and minus (negative) sign on each end to help you.
• Replace the battery cover. Slide the bottom tabs into the long slit in the bottom position and it snap the cover into place. Do not put the tabs in the 2 holes in the bottom of the compartment. The cover will not close and you will break the tabs.
6 Now you are ready to put the paper in the cash register and set the time
and the date. See the next section for more information.

Installing the Paper Roll

Your cash register has a thermal printer that prints receipts for the customer or a journal tape. Use 2¼ inch (57.5 mm) wide standard thermal register paper.
Installing the Paper Roll
To install the paper roll
1 Insert the PRG key and turn it to either REG1 or REG2.
• If you need a customer receipt, turn the Mode key to the REG1 position.
• If you do not need a customer receipt, turn the mode key to the REG2 position.
2 Unlock and open the Journal Compartment Cover. Grip the left side of
the cover and gently pull upward. Remove the Journal Compartment Cover and set aside.
3 Remove the Journal
Takeup spindle. Place the paper roll in the little round area at the bottom of the compartment. Make sure the paper feeds out from the bottom of the roll, towards the front of the cash register.
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Chapter 2: Getting Started
4 Grab the small handle on the right
of the print roller. Push the little handle towards the back of the cash register and raise the roller bar up.
5 Lay the end of the paper across the
printer as shown. Move the print roller down onto the paper and snap into place. Make sure both sides are snapped down.
• Press the Feed key until the paper catches and moves through the printer.
6 Do one of the following:
• If you do not need to print receipts: Place the black plastic Journal Takeup spindle on its grooves above the Battery compartment. The spindle sits above the paper roll. Press the Feed key to move the paper through the printer about 10-12 inches. Push the paper through one of the narrow openings in the center of the Journal Takeup spindle. Press the Feed key until the paper catches and begins to wind securely around the Journal Takeup spindle. Replace the Journal Compartment Cover.
Handle
• If you want to print receipts: Lay the customer receipt paper over the receipt slot and close the Journal Compartment Cover.

Installing the Barcode Reader

Your cash register comes with a barcode reader. It allows you to scan items with a UPC symbols, instead of using the keyboard to type the PLU number.
The barcode reader plugs into the port on the lower right side of the cash register. You don’t need to do anything special to make it work after you plug it into the cash register. Use the directions below to install it.
To install and program the barcode reader
1 Unpack the reader from the box.
2 Turn the Mode key to OFF.
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3 Locate the port for the scanner on the lower
right side of the cash register. Plug the reader into the port.
4 Now you can program the cash register so
that you can scan UPC symbols to ring up items. For specifics, see Programming PLUs with the Barcode Reader on page 58.

PC-Based Software

Your cash register includes:
RegisterLink PC-based software.
• This software allows you to connect the cash register to your PC to download your sales information and transfer it to QuickBooks® Pro 2002 or later or Peachtree® 7.0 or later accounting software. For instructions about using the software, see the RegisterLink manual.
PC-Based Software
• Back-Up and Restore - Whether you programmed your cash register data on the cash register or on your PC, you can back-up that programming and store the data on your PC. Should you lose the memory in your cash register, you can simply restore the data from your PC back to the cash register without having to reprogram all the PLU's, Departments and other data.
• Additional Registers - When you buy additional cash registers, you can use the back-up-and-restore feature with multiple registers of the same model number. Just program one register, back-up the data to your PC, and then restore or download the data from your PC to the other registers, as long as they are all the same model number. This saves you the time of having to program each register individually.
Check the Royal web site for any new features and upgrades to RegisterLink.
Using the RegisterLink software requires connecting your computer to the cash register using the serial port. To connect your computer to the serial port, you need a null-modem serial cable that may or may not be included. If necessary, you can purchase this cable directly from Royal or at any computer supply store. For technical details about the serial connection, see About the Serial Port on page 97.
The RegisterLink software is on a CD. Please install the software from this CD. Then check for updates on the Royal web site (www.royal.com). If a later version of the RegisterLink software is available on the web site, download it from the web site and install it on your PC. It is important that
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Chapter 2: Getting Started
the CD version of the software is already installed on your PC before you download and install any upgrades.
RegisterLink software instructions are separate from this manual. The RegisterLink instruction manual is on the CD that contains the software. An updated and revised version of the instruction manual accompanies any newer version of the software that is downloaded from our web site. Please refer to the RegisterLink instruction manual for all software related operational instructions and assistance.

Setting the Language

Before you program the cash register, you need to specify a language if you do not want to use English. You can select English, Spanish, French, or German.
Changing the language changes the words you and the customer see on the display. For more information about the prompts that appear, see Language Table on page 146.
Note
If you start programming the cash register and then set the language, you will lose all your programming changes.
To set the language
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 Using the round Number keys, press 19. Press the round Number key to
select the language you want. The options are:
English 0
Spanish 1
French 2
German 3
3 Press the Void key. The language your cash register shows on the display
is set.
4 If you want to the cash register to show a language other than English,
see Programming Flag Options on page 65 to specify the language you want. If you set the language after you program more options, all the custom programing you add is erased.
You are ready to start programming the cash register.
Note
Before you continue, see page 65 for other settings you may want to use.
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Setting the Date And Time

The date changes every day and prints in the month-day-year format. You can prevent the date from printing on the transaction receipts. The date format can also be changed to print day-month-year. For more information, see Programming Flag Options on page 65.
You can set the cash register so that it does not print the time on receipts. For more information, see Programming Flag Options on page 65.
The time can print in either the 12 or 24 hour (military time) format. The default setting is to print in the 12 hour format, which is normally used. To change to the 24 hour format, see Programming Flag Options on page 65.
Reminder
When you set the time, you need to type the time in a 24 hour format. To convert the current time to a 24 hour format, add the number 12 to every hour after 12 noon. For example: 1:15 P.M. programs as 1315. 8:20 A.M. programs as 0820.
Setting the Date And Time
To set the date
Example 1: To program June 30, 2004 1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 In the round Number keys area, press 063002 and then press the
#/ST/NS key.
To set the time
Example 2: To program 9:45 P.M. 1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 In the round Number keys area, press 2145 and then press the Qty/Date
key.
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Chapter 2: Getting Started

Programming the Sales Tax

Now you need to program the sales tax for your area. If you do not know your sales tax rate, contact your local government office.
Tip
You must press at least 4 digits in step 4.
Note
If you make a mistake or you hear an error beep, press Clear and start over with Step 3.
Example 3: To program a sales tax rate of 6% 1 Find your sales tax rate. You may need to contact your local government
office.
2 Put the PRG key in the Mode key slot and turn it to the PRG position.
3 In the round Number keys area, press 1 and then press the Tax 1 key.
4 Press 6000 and press the Amount Tend Total key. Your sales tax is
programmed.
To program other tax rates, in Step 4, press the following:
Table 1 Additional tax rate programming
For this tax rate... Press these keys...
7.75% 7750
5.5% 5500
10.5% 10500
For more advanced tax rate programming, see Programming Complex Tax Rates on page 76.

Programming Department Keys

You are done with the basic programming of your cash register. After you program at least 2 department keys, you are ready to use the cash register, if you do not want to use any of the other features.
For more information about the other features of your cash register, see Setting Up Your Cash Register - the Basics on page 22 and Setting Up Your Cash Register - Advanced on page 40.
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Programming Department Keys
To program Department 1 as taxable with no preset price and no description
1 Using the round Number keys, press 00001 and press the
Subtotal/w/Tax key.
2 Using the round Number keys, press 0 and press the Dept 1 key.
3 Press the Amount Tend/Total key. The department information is saved
in the cash register.
To program Department 2 as non-taxable with no preset price and no description
1 Using the round Number keys, press 00000 and press the
Subtotal/w/Tax key.
2 Using the round Number keys, press 0 and press the Dept 2 key.
3 Press the Amount Tend/Total key. The department information is saved
in the cash register.
For more information about programming department keys, see Programming Department Keys on page 41.
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CHAPTER 3

Getting To Know the Cash Register

This chapter shows you the basics of using your cash register after you set it up. If you have not yet set up your cash register, see the Quick Start sheet that came in the box with your cash register or Getting Started on page 3.

About the Displays

Your cash register has 2 displays.
Customer Display
You can lift, tilt, and rotate customer display so customers can see what is happening. When you move the register or store it, close the display so it doesn’t get damaged.
Your cash register has a 1 line customer display
1 line that shows letters and numbers (alphanumeric) The alphanumeric display shows 10 digits for descriptions, scrolling text messages, and sales dollar amounts.

Opening and Closing the Customer Display

You can open and close the customer display so that customers can easily see what is happening.
To open and close the customer display
1 To open the rear customer display, pull up, tilt, and rotate to view from
any direction.
2 To close, turn the display to face the rear of the machine and press down.
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About the Displays
Operator Display
Your cash register also has a 2 line display for the operator. Both lines shows letters and numbers (alphanumeric). The following codes can appear in the display:
Table 2 Codes and words that can appear in the display
This code... Appears when...
: the -%/RA key registers a percent discount amount. Also appears
in the Customer Display.
= the Charge, Check, Amount Tend Total keys are pressed. Also
appears in the Customer Display.
ADD ON the +%/PO key registers a plus percentage amount. *
CASH the Amount Tend Total key finalizes a cash sale. *
CHANGE or C change is due. *
CHARGE the Charge key finalizes a sale. *
CHECK the Check key finalizes a sale. *
CLERK ERR or CLERK E12
COUPON the -/CPN key is pressed. *
DISCOUNT the -%/RA key registers a percent discount amount. *
E.J FULL the Electronic Journal memory is full. Run the electronic journal
ERROR an incorrect key is pressed. Press the Clear key to clear.
NO SALE the #/ST/NS key is pressed. *
NON TAX the Non Tax key is pressed.
P you are in the middle of a programming step. Also appears in the
PE if an error is detected in the printer.
PAPER END there may be a printer error.
P-O the +%/PO key is used for a paid out function. *
R-A the -%/RA key is used for a received on account function. *
REFUND the Return key is pressed. *
SEC CODE a manager password is programmed. When this appears, you
clerk numbers have been programmed and the clerk system is active. When this appears, the clerk number must be entered.
report to clear the memory. See EJ -FULL Error on page 100.
Customer Display.
must enter the password.
SUBTTL the Subtotal w/Tax or #ST/NS key is pressed. *
TAX 1/TAX 2 the TAX 1 or TAX 2 key is pressed.
VOID/CORR the Void key is operated. *
* also prints on the receipt or journal tape.
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Chapter 3: Getting To Know the Cash Register
When ringing up sales, the department number or PLU number can also appear. If a description or name has been programmed, this description also appears.

About the Numeric Display

The following codes can appear in the Numeric Display:
Table 3 Codes that can appear in the Numeric Display
This code... Appears when...
PE an error is detected in the printer.
P you are in the middle of a programming step. Also
appears in the Customer Display.
Cr the Charge key is pressed. Also appears in the
Customer Display.
CH the Check key is pressed. Also appears in the Customer
Display.
CA the Amt Tend/Total key is pressed. Also appears in the
Customer Display.
C change is due. Also appears in the Customer Display.

Using the Mode Key Area

The Mode key area allows you to do the following.
Table 4 Mode key settings
This setting... Does this...
PRG Programs the cash register and sets the cash register to Training mode. Use the key marked PRG.
OFF Turns the cash register off. It also electronically locks the cash drawer. All keys do this.
REG1 Turns the cash register ON for all normal sales transactions. All features of the cash register are activated as programmed. A customer receipt is printed for every transaction.
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Using the Mode Key Area
Table 4 Mode key settings
This setting... Does this...
REG2 Turns ON the cash register and allows all normal sales transactions just like REG1 mode. However, the built-in printer is turned-off so that customer receipts are not automatically printed. This option allows you to control the amount of receipt paper used by not printing a receipt for every transaction and only printing a receipt for those transactions where one is required.
X Lets you read all transaction totals without clearing any totals. This is useful for mid day reports. Use the key marked Z.
Z Lets you read all transaction totals and clears all transaction totals to zero, except the end of day, or close of day, totals. Use the key marked Z.
If you need to keep the register plugged in when you are not using it, turn the Mode key to the OFF position. The keyboard will not work and the cash drawer is electronically locked. A small amount of power maintains the program and transaction data totals.
For more information about programming the cash register, see Setting Up Your Cash Register - the Basics on page 22 and Setting Up Your Cash Register - Advanced on page 40.
For more information about using the cash register to ring up sales, see Ringing up Sales and Using Training Mode on page 71.
For more information about running reports, see Running Reports on page 80.
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Chapter 3: Getting To Know the Cash Register

Using the Keyboard

The keyboard on your cash register looks like the following:
Mode key area
Round number keys
Department keys and
letters for programming
Total key
opens cash drawer
To use the keyboard, do the following:
To use the cash register, put the key marked REG in the Mode key hole and turn to Reg1 or Reg 2. Now you can press the round Number keys and Department keys to ring up a sale. For more information about ringing up sales, see Ringing up Sales and Using Training Mode on page 71.
To program the cash register, put the key marked PRG in the Mode key slot and turn to PRG. For more information about programming the cash register, see Setting Up Your Cash Register - the Basics on page 22 and Setting Up Your Cash Register ­Advanced on page 40.
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Using the Cash Drawer

The cash drawer is where you put the money after you ring up a sale. The cash drawer has slots for putting paper bills and a tray for coins. You can store paper items such as checks and charge slips under the removable coin tray.
When you ring up a sale, the cash drawer automatically opens so you can make change and put money away. You can also open the cash drawer without making a sale. This is handy if you need to make change for someone or forgot to put something away.
The cash drawer locks in 2 different ways. Locking the cash drawer is a good idea if you need to leave the cash register.
The cash drawer automatically locks electronically when you move the register key to the Off position. Remember to take the register key out if you are leaving the register. The emergency open lever will still open the cash drawer when it is electronically locked.
Using the Cash Drawer
You can also use the 515 key to mechanically lock the cash drawer. If you lock the cash drawer this way, you must have the key to open it again. Even the emergency open lever will not open the cash drawer. when it is locked with the key.
Important
If the cash drawer will not open, see if the lock on the cash drawer is turned to the right. If it is, the drawer is locked with the 515 key. You need the key to unlock the cash drawer. If the key is lost or locked in the cash drawer, contact Royal.
To open the cash drawer after a sale
1 When you are done ringing up a sale, press the Amount Tend Total key
at the bottom right of the keyboard. The cash drawer opens. You can make change and put the money in the drawer.
2 When you are done, push the cash drawer closed.
To open the cash drawer without making a sale
1 Press the #/ST/NS key at the bottom right of the keyboard. The cash
drawer opens and a No Sale receipt prints.
2 When you are done, push the cash drawer closed.
To lock and unlock the cash drawer using the key
1 Using the small key labeled 515, put the key in the lock in the front of
the cash drawer.
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Chapter 3: Getting To Know the Cash Register
2 To lock the cash drawer, turn the key to the right and remove the key
from the lock.
3 To unlock the cash drawer, turn the key to the left and remove the key
from the lock.
To open the cash drawer using the emergency lever
1 With your hands on the cash drawer, carefully tip the front of the
register up. Underneath the cash register, toward the back of the register, you see a small lever.
2 Push the lever in the only direction it will move. The cash drawer opens.
If the cash drawer will not open, make sure it is not locked with the 515 Drawer key.

Using the Accessory Drawer

Your cash register has a small drawer above the cash drawer. The Accessory drawer can be opened at any time by anyone. It is a good place to put things like pens, pencils, and note pads.
Because anyone can open the drawer, it is not a good idea to put checks or charge slips in it. You should put those in the cash drawer, under the coin drawer.
Make sure that you never put anything valuable in the Accessory drawer.

Using the Counterfeit Detector Feature

Protected by U.S. Patent D477,836. Other U.S. and Foreign Patents Pending.
Your cash register comes with a handy Counterfeit detector feature that helps you decide if the money is possibly counterfeit or fraudulent.
All new style American paper money, except for the $1 bill, have a strip that glows under ultra-violet (UV) light. The Counterfeit detector feature lets you see that strip before you accept the paper money.
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About Paper Money

Just because the Counterfeit detector feature shows a glowing strip does not always mean the paper money is real. A clever forger may include this strip in a fake bill. Always use multiple methods to decide if you want to accept a bill as valid.
Each bill amount has a strip that glows a different color. The location of the UV markings in US and Canadian currency is shown below:
Table 5 US paper currency UV mark locations
US $ bill... Has this color... Located here...
$ 5 Blue Left edge of bill
$ 10 Orange Right of Hamilton's head
$ 20 Green Left edge of bill
$ 50 Yellow Right of Grant's head
Using the Counterfeit Detector Feature
$100 Red Left of Franklin's head
Canadian Paper Currency: UV sensitive dots are placed in a random pattern throughout the bill. These dots glow blue. Newer Canadian bills may have different UV-sensitive markings. See your bank or local government office for help on what UV-sensitive markings to look for in a genuine bill.

Detecting Suspicious Money

Always use multiple counterfeit detection methods to guard against fraudulent paper currency. Some of the more common methods for detecting valid US currency are:
Look for blue and red threads in the fabric.
Hold the bill up to a light source and check for the watermark - which should be the face of the same President pictured on the front of that denomination bill.
Hold the bill up to a normal light source (not a UV light) and look for the UV sensitive strip, the characters USA and the numeric denomination of the bill (either in numeric form or spelled out).
Mark the bill using a Universal Counterfeit Detector Pen, which uses special ink that reacts to counterfeit paper currency.
For other currency, such as Canadian money, see your bank or local government office for help.
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To use the counterfeit detector feature
1 Put the paper money in the slot in the front of the cash register.
2 UV light button
3 Look in window
1 Insert paper bill
2 Press the UV light button. The UV light turns on. 3 Look thru the small window on the front of the cash register. If the bill
has the strip, you see a strip that glows as a color. See the table above for the correct color. If the bill is Canadian, you see blue dots.
4 When you are done, remove the bill from the slot. Press the UV button
again. The UV light turns off.
Things to Remember
The counterfeit detector feature in the cash register uses ultra-violet light (UV light) technology and only works on new style US paper currency. This currency has the large portrait of a US president, off-center on the front of the bill. Old style U.S. bills, printed before 1996 and all $1 bills do not have any fluorescent markings. These bills do not react to UV light and the counterfeit detector in cash register does not show any fluorescent markings on these bills, even though they may be valid US bills and not counterfeit.
Keep in mind that any one method of counterfeit detection, including the UV light mechanism built-in to the cash register, is not fool-proof and only suggests suspicious paper currency.
Using this counterfeit detection feature is open to user interpretation of the reading of the currency under the UV-light. If no fluorescent markings are seen on a US bill, then consider the bill suspicious. This may not mean that the bill is definitely counterfeit. Use other counterfeit detection methods to further examine the suspicious bill. If the US dollar bill fails multiple counterfeit detection methods, then the bill may be counterfeit and you must decide whether to accept the bill or not. You should also contact local law enforcement authorities regarding suspicious or counterfeit bills.
The opposite may also apply, when a US dollar bill may show fluorescent markings under UV-light, but there is still a slight chance that the bill is a very sophisticated counterfeit bill. There are no absolute guarantees to the
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authenticity of a US dollar bill without the use of very high-end, sophisticated testing methods and devices.

Programming the UV Light

You can program the UV light to stay on for a certain number of seconds while you view the currency.
You can use the default which is pre-programed to “00” seconds and works according to the previous instructions.
You can also program a number from “01” to “99” that represents the number of seconds the light stays “on” after you press the UV light button. Then the light automatically turns itself off after the programmed amount of time.
To program the UV light
1 Put the key marked PRG in the Mode key slot and turn to PRG. For
more information about programming the cash register, see Setting Up Your Cash Register - the Basics on page 22 and Setting Up Your Cash Register - Advanced on page 40.
Using the Counterfeit Detector Feature
2 Using the round number keys, enter the number of seconds (from 01 to
99) you would like the light to stay on.
3 To save your setting, press the #ST/NS key.
The button now only works to turn the light on. It does not work to turn the light off.
If the button is pressed when the light is off, then the light turns-on for the number of seconds that you have set. If the button is pressed again while the light is on, the light timer resets, and the light stays on for the full number of programmed seconds.
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CHAPTER 4
Setting Up Your Cash Register - the
Basics
This chapter includes explanations for setting:
Messages on the display and on receipts
Setting clerk numbers
Setting machine numbers
Setting clerk and manager passwords
Clearing error codes

Using the Displays

Your cash register includes two displays: 1 for the clerk and 1 for the customer. The displays feature large, easy to read fluorescent digits for easy viewing.
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The Clerk Display

When ringing up sales, you see the department number or PLU number on the clerk display. If a description or name is programmed, this description appears.
For information about all the messages that can appear on the display and how to open and close the display, see Opening and Closing the Customer Display on page 12.

Setting Alphanumeric Descriptions

You can program custom header and footer messages, clerk names, departments, and item descriptions. These text messages and descriptions appear on the receipt and on the display.
When you are programming the alpha descriptions for Departments, PLUs, Clerks, the Header and Footer messages, use the Alpha Keyboard.
Setting Alphanumeric Descriptions
Note
Only capital letters of the alphabet are on the Alpha Keyboard. You can use lower case letters. See Alphanumeric Code Chart on page 24.
The department keys are clearly labeled with all the letters needed to program these descriptions. When you are programming alpha descriptions, use the department keys to spell out the words you want.
To use the letters in the white part of the Department keys, simply press the Department key.
To use the letters in the lower green area of the keys, press the Dept Shift key and then press the key with the letter you want.
You might need certain symbols or lower case characters that are not found on the Alpha Keyboard. For example, if you require a space between words, or if you need the / symbol, or the - symbol, see the Alphanumeric Code Chart shown in the next section.
Important
If you enter the wrong character, press the Void key to backspace and delete that character. Now you can continue.
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Alphanumeric Code Chart

Other characters are also available. Use the tables in this section to help you find the ones you need.
Use this table for lower case letters and numbers.
Table 6 Letters and numbers
Code
Character
Space 00 s 20
Wide Character 01 t 21
a 02 u 22
b 03 v 23
c 04 w 24
d 05 x 25
e 06 y 26
f 07 z 27
g 08
h 09 Numbers
i 10 0 30
j 11 1 31
k 12 2 32
Number Character
Code
Number
l 13 3 33
m 14 4 34
n 15 5 35
o 16 6 36
p 17 7 37
q 18 8 38
r 19 9 39
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Setting Alphanumeric Descriptions
Use this table for punctuation and foreign characters.
Table 7 Special Characters and Punctuation
Code
Character
Number Character
¡ 80 ? 28
¿ 81 ! 29
á 82 @ 40
é 83 / 67
í 84 : 68
ó 85 # 69
ú 86 & 70
Ä 93 % 71
Ü 94 $ 72
Ö 95 ,
(comma)
Ï 96 ( 74
Code
Number
73
ü 97 ) 75
Ñ 98 * 76
ñ 99 + 77
- 78
.
79
(period)
;
87
(semi colon)
> 88
89
(apostrophe)
90
< 91
= 92
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Chapter 4: Setting Up Your Cash Register - the Basics

Using Single Width Characters

The following describes the maximum number of characters that can be programmed for each item description in single width.
Department 12 Characters
PLU 12 Characters
Clerk Name 24 Characters
Header and Footer message 5 Lines (24 characters each)
To make a space to separate words, press the round Number 0 key twice or press the round Number 00 key one time.
For double wide characters, see Using Double Wide Characters.
For programming department keys, see Programming Department Keys on page 41.
For programming PLUs, see Programming PLU Descriptions on page 56.
For programming Clerk names and numbers, see Setting Clerk Numbers and Names on page 32.

Programming Blank Lines or Restoring Factory Default Messages

You can customize the header and footer message based on Flag settings for flag numbers: 33, 37, 38, and 39.
Flag # 33 and 37: You can now individually select whether to turn on and print or turn off and skip the header or the footer messages entirely. This can save paper when you are printing. Or you can leave the factory default phrases and settings.
Flag # 38: You can print a blank line or to just skip a blank line. For example, you can program 3 of the five footer lines as blank lines and then select not to print the blank lines to save paper. This prints only the 2 programmed lines for your footer message. Or you can select to leave the blank lines in for spacing so in the final result is 2 lines of print and 3 blank lines with no print, but all 5 lines print and are accounted for.
Flag #39: You can program a blank line or program the factory default line by entering a 0 (zero) when you are programming an individual header or footer message line.
For more details about using flag settings, see Programming Flag Options on page 65.
For example, for a blank line to print for the 1st line of the header message:
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Setting Alphanumeric Descriptions
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 To set Flag #39 to 0, enter 390 and press the Void key.
4 For the first line of the header message, press 31.
5 Press Return.
6 Press 0.
7 Press the Check key.

About Programming Numbers in Header Messages

If you need to print numbers, you must enter the numbers using the Alphanumeric Code Chart. For example, for the telephone number
999-555-1212, the number 9 is programmed using the character code 39, the number 5 is programmed using the code 35, and so on.

Using Double Wide Characters

For extra emphasis, you can program double wide characters for a specific character or a line of characters.
Normal Size Double Wide
If you use double wide characters, the maximum number of characters you can use is cut in half.
Department 6 characters
PLU 6 characters
Clerk Name 12 characters
Header Message 5 lines, 12 characters each
Footer Message 5 lines, 12 characters each
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To make a character print extra wide, you must use the double width code 01 before each character as you type in the description.

Programming a Header Message

You can specify a header message to print on customer receipts. The header message can be a maximum of 5 lines. Each line can have 24 characters in single width or 12 characters in double width.
YOUR RECEIPT THANK YOU
is the default printout for the header message.
You can set Flag #33 to print the Header message or skip the Header message completely (none of the 5-lines print).
Make a copy of the blank Worksheet below for future changes or revisions to your header message.
Line 1
Line 2
Line 3
Line 4
Line 5
Header Message Worksheet
Use this worksheet to make your header message. Make a copy of the blank worksheet before you start, in case you make a mistake or change your mind.
Note
If you enter the wrong character, press the Void key to backspace and delete that character and then continue.
Before programming your header message
1 Write out your store name and the header message you want to
program.
2 After writing out your message, count the number of characters on each
line. The following example shows a message and the letter count, including spaces.
INTERNATIONAL COFFEES 21
999-555-1212 12
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Setting Alphanumeric Descriptions
INTERNATIONAL COFFEES 21
222 EAST MAIN STREET 20
OPEN 7AM TO 6PM 15
COFFEES OF THE WORLD 20
3 Complete the chart, filling in extra unused characters with blank spaces.
Line 1
Line 2
Line 3
Line 4
Line 5
INTERNATIONAL COFFEE
999-555-1212
222 EAST MAIN STREET
OPEN 7AM TO 6PM
COFFEES OF THE WORLD
In the example, blank spaces are added at the beginning and end of each line so the message is centered.
Remember, you can make the characters double width but you can only use half the total number of characters if you do this. For example, if you want Coffee to be double wide, you need 12 spaces. For more information about double wide characters, see Using Double Wide Characters on page 27.
You can also use characters other than those on the Department keys, such as numbers, punctuation, and international letters. See the Alphanumeric Code Chart on page 24.
This is an example of a programmed header message:
INTERNATIONAL COFFEES
999-555-1212
222 EAST MAIN STREET
OPEN 7AM TO 6PM
COFFEES OF THE WORLD
To make a space to separate words, press the 0 key twice or press the 00 key one time.
Note
If you enter the wrong character, press the Void key to backspace and delete that character and then continue.
To program your header message
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
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2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 For the 1st line, do the following:
• Using the round Number keys area, press 31.
• Press the Return key. The header line 1 appears on the display.
• Enter the 1st line of the header, up to 24 characters and then press the
Check key.
4 If you want a 2nd line, do the following:
• Using the round Number keys area, press 32.
• Press the Return key. Header line 2 appears on the display.
• Enter the 2nd line of the header, up to 24 characters and then press the
Check key.
5 If you want a 3rd line, do the following:
• Using the round Number keys area, press 33.
• Press the Return key. Header line 3 appears on the display.
• Enter the 3rd line of the header, up to 24 characters and then press the
Check key.
6 If you want a 4th line, do the following:
• Using the round Number keys area, press 34.
• Press the Return key. Header line 4 appears on the display.
• Enter the 4th line of the header, up to 24 characters and then press the
Check key.
7 If you want a 5th line, do the following:
• Using the round Number keys area, press 35.
• Press the Return key. Header line 5 appears on the display.
• Enter the 5th line of the header, up to 24 characters and then press the
Check key.
8 When you are done, turn the Mode key to Off.

Setting the Footer Message

You can also program a message that automatically prints at the bottom of the receipt. For example, you can list your hours of operation, return policy, or a special promotion at the bottom of every receipt. You can set Flag #37 to print the Footer message or skip the Footer message completely (none of the 5-lines print)
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Setting Alphanumeric Descriptions
The Footer message can have up to 5 lines. Each line can have 24 characters in single width or 12 characters in double width. For more information about double-width messages, see Using Double Wide Characters on page 27.
For example, the message at the bottom of the receipt can say:
TUESDAY IS 10% OFF DAY! STOCK UP AND SAVE
Use the worksheet on page 28 to plan your message before you start.
Note
If you enter the wrong character, press the Void key to backspace and delete that character and then continue.
To program your footer message
1 Put the PRG key in the Mode key slot and turn it to the PRG position. 2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 For the 1st line, do the following:
• Using the round Number keys area, press 71.
• Press the Return key. The Footer line 1 appears on the display.
• Enter the 1st line of the footer, up to 24 characters and then press the
Check key.
4 If you want a 2nd line, do the following:
• Using the round Number keys area, press 72.
• Press the Return key. Footer line 2 appears on the display.
• Enter the 2nd line of the footer, up to 24 characters and then press the
Check key.
5 If you want a 3rd line, do the following:
• Using the round Number keys area, press 73.
• Press the Return key. Footer line 3 appears on the display.
• Enter the 3rd line of the footer, up to 24 characters and then press the
Check key.
6 If you want a 4th line, do the following:
• Using the round Number keys area, press 74.
• Press the Return key. Footer line 4 appears on the display.
• Enter the 4th line of the footer, up to 24 characters and then press the
Check key.
7 If you want a 5th line, do the following:
• Using the round Number keys area, press 75.
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• Press the Return key. Footer line 5 appears on the display.
• Enter the 5th line of the footer, up to 24 characters and then press the
Check key.
8 When you are done, turn the Mode key to Off.

Setting Clerk Numbers and Names

You can program and assign up to 26 Clerk Numbers so you can monitor sales by individual employees. Each clerk number can also be assigned a 24 character name.
The Clerk Numbers are used in the register modes REG1 and REG2 only. To see the sales totals for each clerk, a Clerk Report is available in both the X and Z modes.
You can spell names by using department keys. For more information, see Setting Alphanumeric Descriptions on page 23.
Note
When entering the clerk passwords, they appear as asterisks **** on the displays for extra security.
After you specify Clerk Number and Names, you must set a flag option so that clerks must enter their clerk number before every transaction. For more information, see Programming Flag Options on page 65. If you do not set the flag option to turn on Clerk Numbers, all transactions listed on reports and receipts will appear under Clerk 1.
After you are done programming clerk numbers, you can check your results. See Printing the Quick Start Program Confirmation Report on page 36.
Note
If you make a mistake while you are programming the Clerk Numbers, press the Clear key and begin again with Step 3.
To set clerk numbers
Example 4: For Clerk #1, Security number is 234 1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 Using the round Number keys, press 444444 and then press the
Amount Tend Total key. The letter C appears in the Customer Display
and Clerk Pass appears in the clerk display until Step 6 is complete.
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Setting Clerk Numbers and Names
4 Using the round Number keys, press 1 for Clerk #1 and then press 234
for the Security number and press the Clerk key.
5 Repeat Step 4 for adding Clerks 2 through 26.
6 When you are done programming Clerk Numbers, press the Clear key.
7 Before you can use Clerk Numbers, you must activate the Clerk System
by selecting Option #1 on Flag 12. Do the following:
Press 121 and then press the Void key.
To program a clerk name
Example 5: For Clerk #1, program name as Sally Smith 1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 Using the round Number keys, press 1 for Clerk #1 and then press the
Return key.
4 To program a name, press the Department keys or the Alphanumeric
Code Chart, as needed. For an explanation of how to use the Department keys to spell words, see Setting Alphanumeric Descriptions on page 23. Remember, the Department Shift key lets you use the letters in the lower green section on the Department keys. To make a space to separate words, press the 0 key twice or press the 00 key one time.
5 Press the Check key when you are done.
To use clerk numbers
Example 6: Clerk #1 has a passcode of 234 1 Put the PRG key in the Mode key slot and turn it to either the REG1 or
REG2 position.
2 Using the round Number keys, press 1, then press the Clerk key. Press
234 and then press the Check key.
3 The first 2 digits of the display show the Clerk Number when entered
and the display shows the Clerk Name. The cash register is now ready for operation.
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Using the Clerk System

If you see the message CLERK E12, RE-CLERK#, or CLERK ERR in the display and you hear the error beep, clerk numbers are programmed and the clerk system is active.
To use the Clerk System
1 Press the Clear key to clear the error condition and then enter a clerk
number and press Clerk.
2 If you programmed a clerk security code, enter the clerk number and
then press the Clerk key. Using the round Number keys, press the three digit security code and then press the Check key.

Setting the Machine Number

You can assign your cash register its own number. This is useful if you have several cash registers and want to track which one creates which receipts and transactions.
The machine number prints on all receipts/journal records, and management reports. The machine number can be up to 4 digits long.
After you are done programming the machine number, you can check your results. See Printing the Quick Start Program Confirmation Report on page 36.
To set the machine number
Example 7: Program the cash register number to 1234 1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 Using the round Number keys, press 1234 and then press the +%/PO
key.
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Setting X and Manager Passwords

Two Manager Passwords are available for added security:
one password to go to the PRG and Z modes
one password to go to the X mode.
Important
The Manager Password cannot be 0000 (zeros). The cash register will not accept this password.
Caution
Write your passwords down in a safe place. If you forget the passwords, you must do a Full System Clear procedure. A Full System Clear erases all transaction information and programming. For details on the Full System Clear, see Full System Clear on page 103.
After you program a password, you must use it every time you go to the program mode or before every X or Z readings, depending on which you set the password for.
Setting X and Manager Passwords
When you enter a password, it appears as asterisks **** on the displays for extra security.
To set manager passwords
Example 8: To set the X password as 1212 1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 Using the round Number keys, press 222222, and then press the
Amount Tend Total key. The X PASS prompt and the letter P appears
until you complete step 3.
3 Using the round Number keys, press 1212 and then press the Non Tax
key.
Example 9: If the PRG/Z password is 1313 1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 Using the round Number keys, press 111111 and press the Amount
Tend Total key. The PASS prompt and the letter P appears until you
complete step 3.
3 Using the round Number keys, press 1313 and press the Non Tax key.
To use manager passwords
Example 10: Go to the X mode, using the Manager Password 1212 1 Put the PRG key in the Mode key slot and turn it to the X position.
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2 Using the round Number keys, press 1212 and then press the Check
key.
3 You are now ready to run an X Report.
Example 11: Go to the PRG or Z modes, using the Manager Password 1313 1 Put the PRG key in the Mode key slot and turn it to the PRG or Z
position.
2 Using the round Number keys, press 1313 and then press the Check
key.
3 You are now ready to program or take any reports based on your
selection in the first step.

Printing the Quick Start Program Confirmation Report

Now that basic programming is complete, check your results with a Quick Start Program Confirmation Report.
If you made a mistake during programming, repeat only the step you made the mistake in. For example, if only the tax rate is incorrect, just re-program the tax—you do not need to re-set the time, date, and so on.
To print the Quick Start Program Confirmation Report
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 Using the round Number keys, press 999999 and then press the
Amount Tend Total key.
3 After the Program Confirmation Report prints, press the Feed key to
advance the complete report out of the cash register.
See the next page for an example of this report.
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Before Going to Register Mode

Your tape looks similar to the example Program Confirmation Report shown below.
The Date, Time, Tax Rate and Department Status shows the information based upon your input.
For more details of the symbols printed in the Program Confirmation Report, see Running Reports on page 80.
Before Going to Register Mode
Your cash register offers many other features not covered in this chapter. Other options are covered in the chapter called Setting Up Your Cash Register - Advanced, starting on page 40.
We also provide examples to help you learn how to use your cash register. For information about the examples, see Examples on page 104.
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Error Codes

Your cash register makes beeps as well as shows you messages in the display. Some beeps and messages let you know everything is working and others let you know you need to do something.
Table 8 Common errors
This error... Means this...
Register Beep The cash register makes a short beep each
time a key is pressed. This is normal and not a cause for concern.
Entry Error Beep When using your cash register, you must
perform all operations in the correct order. If you press the wrong key at the wrong time, an alarm beep sounds and you see a message on the display. The keyboard also locks. Press the Clear key to continue.

Clearing an Error

When a transaction is started in the REG1 or REG2 position, you must complete the sale before moving the Mode key to another position. When an operation is started but not finished in the REG1 or REG2 positions, turning the Mode key to another position makes an alarm beep and you see an error message on the display. Press the Clear key to continue.
Printer Error or Paper End
The Clear key stops an alarm beep that happened because a key was pressed that was not correct for that operation.
The Clear key does not erase a transaction that was registered by an operating key and printed on the register tape.
If a PE appears in the display, check if you are out of paper. Check for a paper jam. For more information about other solutions, see PE Printer Error or Paper End on page 99.
To erase an entry after you press a key that printed the entry on the tape, use the Void key to correct the error.
If the cash register makes a loud error beep, press the Clear key to stop it.
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Error Codes
If your cash register will not stop making a beeping sound after you press the Clear key, you can do three more things.
Half System Clear
If you pressed the Clear key and the error beep does not stop, you can do a Half System Clear. For more information about a Half System Clear, see Half System Clear on page 102.
Partial Reset
A Partial Reset can help if the Half System clear did not help. For more information, see Partial Reset on page 102.
Full System Clear
If you did a Half System Clear and a Partial Clear and the error beep still does not stop, as a last resort, you can do a Full System Clear. For more information about the Full System Clear, see Full System Clear on page 103.
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CHAPTER 5
Setting Up Your Cash Register -
Advanced
This chapter shows you more advanced programming for your cash register. This chapter covers:
Programming Department Keys
Programming PLU Descriptions
Setting the Decimal Points
Setting the Rounding Rates
Programming Discounts
Programming Flag Options
When you are done programming your cash register, you can run the Programming Report to see your results. See Running the Program Confirmation Report on page 80.
Note
While you are programming, the letter P often appears in the display.
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Programming Department Keys

Departments are a category of merchandise. For example, Department 1 can be Housewares, Department 2 can be Food, Department 3 can be Womens Clothing, and so on. This helps you track what you are selling.
Each department can be programmed as taxable or non-taxable, so that if an item needs to be taxed, it is added automatically when you ring up an item in a taxable department.
You can have as many as 99 departments on your cash register. If you have many departments, you may want to make a list so other people who use the cash register can properly use the department keys.
Programming departments includes up to 6 steps. Not all steps listed below may apply to your specific needs, but you must specify a value for each, even if you do not plan to use that feature.
1 Setting Standard and Gallonage Mode
Programming Department Keys
2 Programming Multiple and Single Items
3 Programming High Digit Lock-out (HDLO)
4 Programming Tax Status - If you are using the cash register in Canada,
refer to Programming Tax in Canada on page 132 during this step.
5 Programming Department Preset Price
6 Programming Department Names
For specific information about each of the items above, see the next sections.
After you are done, you can check your results. See Running the Department Sales Report on page 83.
To program department keys
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 Press the following, in this order:
Press this... To specify this... See this page...
0 or 1 Standard or gallonage 43
0 or 1 Multiple or single items 43
0 to 6 HDLO 44
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Press this... To specify this... See this page...
00 to 15 and then
0 or up to a 7 digit price
A department key The department key for
Note
If you do not want to program a department name, press the Amount Tend/Total key. Skip the next steps. You are done with this department.
The alphanumeric keys to spell the department name.
The information is saved in the cash register
4 To add another department, do step 3 again.
Tax status 44
Department preset value 45
this department
The department name 46
To program Department 1 as taxable with no preset price and no description
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 Using the round Number keys, press 00001 and then press the
Subtotal/w/Tax key.
4 Using the round Number keys, press 0 and then press the Dept 1 key.
5 Press the Amount Tend/Total key. Skip this step if you are going to enter
a description. The department information is saved in the cash register.
To program Department 2 as non-taxable with no preset price and no description
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
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3 Using the round Number keys, press 00000 and then press the
Subtotal/w/Tax key.
4 Using the round Number keys, press 0 and then press the Dept 2 key.
5 Press the Amount Tend/Total key. Skip this step if you are going to enter
a description. The department information is saved in the cash register.

Setting Standard and Gallonage Mode

A department can be set for either Standard Mode or Gallonage Mode.
Gallonage Mode allows entering a price with 3 decimal places, representing the cost per gallon, pound, kilogram, yard, meter, or other unit of measurement. For example, $1.499 per gallon.
Standard Mode enters the price using the normal 2 decimal place setting.
Table 9 Standard/Gallonage Mode
Programming Department Keys
This number... Means this...
0 Standard Mode
1 Gallonage Mode

Programming Multiple and Single Items

Multiple Item Entry allows you to ring up two or more items into a department. For example, if you want to ring up 5 of the same items, you can tell the cash register to multiply the one price by the number of items.
Single Item Entry allows you to ring up only one item in a department. For example, if you want to ring up 5 of the same items, you must ring each one up individually.
Table 10 Multiple / single item
This number... Means this...
0 Multiple Item Sale
1 Single Item Sale
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Chapter 5: Setting Up Your Cash Register - Advanced

Programming High Digit Lock-out (HDLO)

You can specify the most number of digits that can be rung up in an entry. This feature helps to prevent against large over-rings. If too many digits are entered, the error beep sounds and the keypad locks up. For example, to limit ring ups of more than $99.99, set the HDLO to 4.
Table 11 High digit lock out (HDLO) values
This number... From this... to this...
0 $ .01 $ 99,999.99 (Standard setting)
1.01.09
2.01.99
3 .01 9.99
4 .01 99.99
5 .01 999.99
6 .01 9,999.99

Programming Tax Status

Some items must have tax collected by law. You can program your cash register to automatically assign the right amount of tax, based on the department the item is assigned to.
Note
If you are using the cash register in Canada, your instructions are in Programming Tax in Canada on page 132.
You can link no tax, a single tax rate (Tax 1), or multiple tax rates (Tax 2, 3 or 4) to a department key.
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Programming Department Keys
Table 12 Tax status settings
This tax status number... Means this...
00 Non-Taxable (use this if you do not want to charge tax)
01 Taxable by TAX 1 Rate
02 Taxable by TAX 2 Rate
03 Taxable by TAX 3 Rate
04 Taxable by TAX 4 Rate
05 Taxable by TAX 1 and TAX 2 Rates
06 Taxable by TAX 1 and TAX 3 Rates
07 Taxable by TAX 1 and TAX 4 Rates
08 Taxable by TAX 2 and TAX 3 Rates
09 Taxable by TAX 2 and TAX 4 Rates
10 Taxable by TAX 3 and TAX 4 Rates
11 Taxable by TAX 1, TAX 2 and TAX 3 Rates
12 Taxable by TAX 1, TAX 2 and TAX 4 Rates
13 Taxable by TAX 1, TAX 3 and TAX 4 Rates
14 Taxable by TAX 2, TAX 3 and TAX 4 Rates
15 Taxable by TAX 1, TAX 2, TAX 3 and TAX 4 Rates

Programming Department Preset Price

If you do not want to preset a price, a price of 0 must be assigned to that department key. Department Preset Price programs a price in a department to save time when ringing up an entry. Even if a price has been pre-programmed, you can override the price at the time of sale.
The price automatically rings up each time the department key is pressed.
Important
If you do not need a preset price, enter 0 as the price.
If you are using the cash register in Canada, refer to Programming Tax in Canada on page 132 during this step.
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Assigning Department Number Keys

You must assign a department number. After you assign a department number, you can press the Amount Tend/Total key to finish programming if you do not want a department description.
The Department number keys from 1 to 20 are easy to use: You just press the Department number key you want. For example, to use Dept 2, press the Dept 2 key.
The Department keys from 21 to 40 are also easy to use. Just press the Dept Shift key and then press the Department number key you want. For example, to use Dept 23, press the Dept 23 key.
To use the Department keys from 41 to 99, do the following:
Press the Dept Shift key.
Using the round Number keys, type the Department number from 41 to 99 that you want to use. For example, for Department 63, press the 6 key and then press the 3 key.
Press the Dept Shift key again.

Programming Department Names

A name or description can be assigned to each department key. This name appears on the clerk display and prints when ringing up sales.
For example, Clothing can print on the receipt in place of Dept 1, Shoes can print on the receipt in place of Dept 2, Sportswear can print on the receipt in place of Department 3, and so on.
When you are programming the descriptions for Departments, use the Alphanumeric Keyboard.
When you are done programming the department description, press the Check key to save your programming. The information is saved in the cash register and you can program the next item.
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Programming Department Keys
Note
Only capital letters of the alphabet are on the Alphanumeric Keyboard. You can also use lower case letters and numbers, certain symbols, and international characters. See Alphanumeric Code Chart on page 47.
The department keys are clearly labeled with all the letters you need to program these descriptions. When you are programming alphanumeric descriptions, use the department keys to spell out the words you want.
You can use the letters in the lower green area of the keys by pressing the Dept Shift key and then pressing the key with the letter you want.
You might need certain symbols, numbers, international characters or lower case characters that are not found on the Alphanumeric Keyboard. For example, if you require a space between words, or if you need the / symbol, or -, you use the round Number keys to type the correct alphanumeric code. See the Alphanumeric Code Chart shown in the next section.
Important
If you enter the wrong character, press the Void key to backspace and delete that character. Now you can continue.
Alphanumeric Code Chart
Many characters are also available. Use the tables in this section to help you find the ones you need.
Use the following table for lower case letters and numbers. If you want to use double width characters, press 01 before each character.
For example, to program Y E S, type 01 Department Shift key Y 01 E 01 S. For more information, see Using Double Wide Characters on page 27.
Table 13 Letters and numbers
Code
Character
Space 00 s 20
Wide Character 01 t 21
Number Character
Code Number
a 02 u 22
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Table 13 Letters and numbers
Character
Code Number Character
Code Number
b 03 v 23
c 04 w 24
d 05 x 25
e 06 y 26
f 07 z 27
g 08
h 09 Numbers
i 10 0 30
j 11 1 31
k 12 2 32
l 13 3 33
m 14 4 34
n 15 5 35
o 16 6 36
p 17 7 37
q 18 8 38
r 19 9 39
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Programming Department Keys
Use this table for punctuation and foreign characters.
Table 14 Special Characters and Punctuation
Character
Code Number Character
Code Number
¡ 80 ? 28
¿ 81 ! 29
á 82 @ 40
é 83 / 67
í 84 : 68
ó 85 # 69
ú 86 & 70
Ä 93 % 71
Ü 94 $ 72
Ö 95 ,
73
(comma)
Ï 96 ( 74
ü 97 ) 75
Ñ 98 * 76
ñ 99 + 77
- 78
.
79
(period)
;
87
(semi colon)
> 88
89
(apostrophe)
" 90
< 91
= 92
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Chapter 5: Setting Up Your Cash Register - Advanced

Scrolling Messages

Your cash register shows messages that move across the display when the register is not in use. You can use the pre-programmed default messages or you can program your own. You can change one or more messages at any time. For example, if you have a new promotion, you can change the Idle 1 message to say something about the promotion. You can also control the speed at which the scrolling messages display.

Types of Scrolling Messages

You can program the following types of scrolling messages
Table 15 Scrolling messages
Message Number Message Type This message shows:.
1 OFF message When the register is in the OFF
position
2 MODE message During the idle state when the register
3 SALES message After the sales transaction
4 IDLE message 1 When the register is in the idle state
5 IDLE message 2 When the register is in the idle state

Scrolling Message Length

You can program up to 42 characters in each scrolling message. Messages 4 and 5 (IDLE messages) can be combined to make a message with a maximum of 84 characters long.
is in PRG, X, or Z modes
while in REG modes during the morning hours *
while in REG modes during the afternoon hours *
* IDLE messages 1 and 2 can be combined for 1 longer message that runs all day.
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Default Scrolling Messages

The following messages display automatically.
Off Message CLOSED, NEXT REGISTER PLEASE Mode Message PLEASE WAIT Sales Message PLEASE TAKE YOUR RECEIPT Idle Message 1 GOOD MORNING Idle Message 2 GOOD AFTERNOON You can change these default messages, using the following
instructions.

Programming Scrolling Messages

Use the steps below to program your scrolling message.
To program a scrolling message 1 Put the PRG key in the Mode key slot and turn it to the PRG position.
Scrolling Messages
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 Using the round Number keys, press 6, press the number of the message
you want to change, and press the Return key.
For example, to change the message that displays when you move the Mode key to the Off position, press number 6, 1, and Return.
4 Type your message, using either the Alphanumeric keys or the special
codes. For more information about using the Alphanumeric keys to type letters, see Setting Alphanumeric Descriptions on page 23.
Important
If you enter the wrong character, press the Void key to backspace and delete that character and then continue typing.
5 When you are done, press the Check key. You can program another
message by starting with step 3.

Sample Scrolling Messages

Here are some samples of messages that you can program:
ASK ABOUT OUR DAILY SPECIALS WE DELIVER 10% DISCOUNT ON THURSDAYS FREE SODA WITH ANY SANDWICH ORDER STORE HOURS 9AM TO 10 PM
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Programming Scrolling Message Display Times

After you have programed your scrolling message, you can set the length of time you want the message to run.
After you are done, you can check your results. See Running the Program Confirmation Report on page 80.

Setting the Off Message Start Time

OFF message Number of seconds after the register is
turned off before the message starts.
To stop the message after it starts, press the Feed key.
To program the Off message time setting 1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 Using the round Number keys, press 1, press the number of seconds you
want to delay as 2 digits, and press the Charge key.

Setting the Mode Message Start Time

MODE message Number of seconds before the
register turns into idle mode in PRG, X, Z modes and the message starts.
Settings in seconds: 00–99 Default=05
Settings in seconds: 00–99 Default=05
This message does not display in REG modes.
To program the Mode message time setting 1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 Using the round Number keys, press 2, press the number of seconds you
want to delay as 2 digits, and press the Charge key.
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Programming Scrolling Message Display Times

Setting the Sales Message Start and Stop Times

SALES message start
To program the Sales message start time setting 1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 Using the round Number keys, press 3, press the number of seconds you
want to delay as 2 digits, and press the Charge key.
SALES message stop
Number of seconds after a sale is complete before the message starts.
The register must be set in REG mode.
Number of seconds the Sales message runs before the Idle message starts.
The register must be set in REG mode.
Settings in seconds: 00 – 99 Default=10
Settings in seconds: 00 – 99 Default=20 00 = No Sales message appears
To program the Sales message stop time setting 1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 Using the round Number keys, press 4, press the number of seconds
you want to delay as 2 digits, and press the Charge key.

Setting the Idle Messages Start Time

Idle message display after the time appears
Number of seconds for the Time to appear before the Idle message appears again.
When the Time changes while an Idle message is running, the time appears for a few seconds. After the specified time, the Idle message appears again.
Settings in seconds: 0 – 9 0 does not show the time at all. Default=5
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To program the Idle message display after the time appears 1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 Using the round Number keys, press 50, press the number of seconds
you want to delay as 1 digit, and press the Charge key.
Idle message pattern
To program the Idle message display pattern 1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 Using the round Number keys, press 60, press 0 or 1 for your message
display choice, and press the Charge key.
Setting the Idle message to 0 runs Idle message 1 in the AM and Idle message 2 in the PM.
Setting the Idle message to 1 combines both Idle messages and runs them all day.
Settings: 0 – 1 Default=0

Setting the Amount of Time Message Letters Appear in the Display

You can set the amount of time letters appear in the display. The shorter amount of time, the faster the message scrolls across the display.
To program the amount of time letters appears
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
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Programming the Credit Keys

3 Using the round Number keys, press 70. Press one digit number from
the chart below, representing the number of seconds you want to delay, and press the Charge key.
Press this number... To specify...
0 0.2 seconds Fast
1 0.3
2 0.4 -
3 0.5
4 0.6
5 0.7
6 0.8
7 0.9
8 1.0 Slow
Programming the Credit Keys
You can use 2 department keys as credit card-only keys. You can use one or both keys if you want. For example, you can set Department 19 to be a Visa® card and Department 20 to be a MasterCard®. You can also program the cash register to print the name of the credit card on the receipt or journal tape.
When you ring up a sale, you can use Department 19 or Department 20 to finalize the credit card sale, open the cash drawer, and print the receipt or journal tape.
Default
You must set Flag 16 Option Number 1, 2, or 3 to use this feature. For more information about setting Flags, see Programming Flag Options on page 65.
Note
If you want to use Departments 19 and 20 as credit card keys, they no longer work as department keys until you set Flag 16 back to 0.
To program a credit key
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
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3 To program a card name that prints on the receipt or journal tape, press
51 for Department key 20 or press 52 for Department key 19 and then press the Return key. If you do not program a card name, it prints as CREDIT 1 or CREDIT 2.
4 Type the name of the credit card just as you did when you programmed
Department names. You can type up to 12 characters and spaces.
For example, to type VISA, press the following keys:
Press this key... To get this letter...
V
I
S
• For more information about using the Department keys to type letters,
see Programming Department Keys on page 41.
Important
If you enter the wrong character, press the Void key to backspace and delete that character. Now you can continue.
5 When you are done, press the Check key.

Programming PLU Descriptions

The Price-Look Up system allows for fast, accurate entry of an item and automatically records the number of items sold. If you want to use the barcode reader, you can scan UPC codes to ring up items.
Each PLU must be programmed with up to a 12 character description that appears on the display and prints on the tape.
Programming PLUs consists of the following:
A
1 Assign a PLU number (from 1 to a maximum of 12 digits long) to each
sales item or scan the UPC barcode.
2 Assign a price.
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3 Link the PLU to a department key with the appropriate Tax Status for
that PLU.
4 Enter a description for the PLU. You must enter a description, even if it
is as simple as PLU4.
For example, if PLU #1 is a taxable item, you can link it to a Department key which is set up for tax. If PLU #2 is not a taxable item, you can link it to a Department key which is programmed for no tax.
Important
You do not need to press the decimal point key when entering a price.
After you are done, you can check your results. See Running the PLU Confirmation Report on page 82.

Programming PLUs without a Barcode Reader

You can program PLUS without using a barcode reader. Use the following instructions.
Programming PLU Descriptions
To program PLUs without a barcode reader Example 12: Set PLU #1 with a $2.99 price, linked to Department 1, description of APPLE
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 Press the Qty/Date key to begin programming the PLUs. The PLU
prompt appears on the display.
4 Using the round Number keys, press 1 and press the PLU key.
5 Using the round Number keys, press 299 and then press the
Department 1 key. For more information about using the department
keys, see Assigning Department Number Keys on page 46.
6 Press the keys to spell APPLE, using the Alphanumeric keys or the
Alphanumeric Code Chart, if needed. For an explanation of how to use the Department keys to spell words, see Setting Alphanumeric Descriptions on page 23. The Department Shift key lets you use the letters in the lower green area on the Department keys.
To make a space to separate words, press the round Number 0 key twice or press the round Number 00 key one time.
You must enter a description, even if it is as simple as PLU4.
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Important
If you enter the wrong character, press the Void key to backspace and delete that character and then continue.
7 Press the Check key. The PLU information is saved in the cash register.
If you want to program more PLUs, repeat steps 4 through 7.
8 When you are done programming PLUs, press the Qty/Date key.

Programming PLUs with the Barcode Reader

You can use the barcode reader to scan items and automatically ring them up. Using the barcode reader reduces errors caused by people ringing up items incorrectly. The barcode reader must be held about ½ inch or closer above the UPC symbol on the product to read the UPC symbol properly.
To program PLUs using the barcode reader Example 13: Set a UPC symbol to a $2.99 price, linked to Department 1,
description of BOOK
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 Press the Qty/Date key to begin programming the PLUs.
4 Using the barcode reader, scan the UPC you want for this PLU. Hold
the barcode reader less than ½ inch from the UPC you want to scan. Press the button on the bottom of the reader to read the UPC. The barcode reader beeps.
5 Using the round Number keys, press 299 and then press the
Department 1 key. The PLU name appears on the display. For more
information about using the department keys, see Assigning Department Number Keys on page 46.
6 Press the keys to spell BOOK, using the Department keys or the
Alphanumeric Code Chart, if needed. For an explanation of how to use the Department keys to spell words, see Setting Alphanumeric Descriptions on page 23. The Department Shift key lets you use the letters in the lower green area on the Department keys.
To make a space to separate words, press the 0 key twice or press the 00 key one time.
You must enter a description, even if it is as simple as PLU4.
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Important
If you enter the wrong character, press the Void key to backspace and delete that character and then continue.
7 Press the Check key. The PLU information is saved in the cash register.
8 Repeat steps 4 through 7 to program more PLUs.
9 When you are done programming PLUs, press the Qty/Date key.

Setting the Decimal Points

The decimal point is set by selecting from the following 4 options:
This decimal point... Looks like...
zero decimal point 0 = $ X
one decimal point 1 = $ X.X
two decimal point 2 = $ X.XX (U.S. Standard)
Setting the Decimal Points
three decimal point 3 = $ X.XXX
After you program the decimal point, you do not need to specify a decimal when you ring up sales. If you try to use a decimal point, you hear an error beep.
After you are done, you can check your results. See Running the Program Confirmation Report on page 80.
To program the decimal points Example 14: Program the Decimal Point For Option $X.XX, 2 decimal places,
normally used in the United States
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 Using the round Number keys, press 2 and then press the -%/RA key.
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Setting the Rounding Rates

You may want to sell 2 items for an odd number price. If someone wants to purchase that item, they cannot pay you a half cent, so you need the cash register to round the half cent to the next nearest penny.
You can select from the following options to set the rounding.
Table 16 Rounding
This number... Rounds to this...
00 Numbers from .1 - .9 to 0
50 Numbers from .5 - .9 to 1 (U.S. Standard)
99 Numbers from .1 - .9 to 1
After you are done, you can check your results. See Running the Program Confirmation Report on page 80.
To set the rounding
Example 15: Program rounding to 50, normally used in the United States 1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 Using the round Number keys, press 50 and then press the Charge key.

Programming Discounts

Sometimes you want to have discounts assigned automatically. For example, when you have a sale, you may want to be able to apply a 10% discount to certain items.

Programming Minus Percentage Discounts

You may want to deduct a percentage rate from the usual rate of an item, such as an employee discount. The Minus Percentage Discount [-%/RA] subtracts a percentage rate from an individual item. You can program the rate or you can enter it by hand each time. Regardless of how you specify a discount, the discount you enter must always be 4 digits. For example, you enter a 25% discount as 2500.
You can also set it so that the Minus Percentage Discount amount is not subtracted from the department totals on the Management Reports. For more information, see Flag 23 on page 68.
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Programming Discounts
After you are done, you can check your results. See Running the Program Confirmation Report on page 80.
To program a Minus Percentage Discount [-%/ra]
Example 16: Program the Percentage Discount rate of 10% 1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 Using the round Number keys, press 1000 0 and then press the -%/RA
key.
You must always enter the percentage rate as a 4-digit number without the decimal point, representing 00.00 through 99.99.
Note
See Minus Percentage Discount Sale on page 112 to ring up a Minus Percentage Discount sale.

Programming Coupon Discounts

You can use the Coupon Discount (CPN) key to subtract a specific amount from an individual item. You can enter a coupon in the middle of a transaction or by itself in a transaction.
After you are done, you can check your results. See Running the Program Confirmation Report on page 80.
Programming the Coupon Discount key includes 2 steps:
1 Setting a High Digit Lock Out (HDLO) number
The High Digit Lock Out (HDLO) number limits the number of digits that can be rung up in a coupon discount. This prevents you from accidentally subtracting a large amount.
If large number of digits is entered, you hear an error beep and the keypad locks up. For example: To make sure no one can ring up more than $99.99 on the Coupon Discount key, set the HDLO to 4.
Table 17 High digit lockout number (HDLO)
This number... From this... to this...
0 $ .01 $ 99,999.99 (Standard setting)
1.01 .09
2.01 .99
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Table 17 High digit lockout number (HDLO) (Continued)
This number... From this... to this...
3 .01 9.99
4 .01 99.99
5 .01 999.99
6 .01 9,999.99
2 Setting the Tax Status.
The tax status determines how you want the tax rate to be charged when using the Coupon Discount key. Contact your local tax authorities to learn your local tax requirements.
The options are:
• To charge tax on the original amount of an item (the amount before
the coupon is deducted).
• To charge tax on the discounted amount of an item (the amount after
the coupon discount is deducted).
Note
If you have no tax rate programmed in the cash register, use 00 from the Tax Status Numbers table.
The following Tax Status numbers are used to link the Tax Status to the Coupon Discount key.
Table 18 Tax Status Numbers
Number Taxable by... To charge the...
00 Non-Taxable
01
02
TAX 1 TAX 1 rate on the discounted amount of an
TAX 2 TAX 2 rate on the discounted amount of an
If no tax is programmed in the cash register, or
If you want to charge tax on the original amount of an item (the amount before the coupon is deducted).
item. *
item. *
03
04
05
TAX 3 TAX 3 rate on the discounted amount of an
item. *
TAX 4 TAX 4 rate on the discounted amount of an
item. *
TAX 1 and TAX 2
TAX 1 and TAX 2 rates on the discounted amount of an item. *
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Table 18 Tax Status Numbers (Continued)
Number Taxable by... To charge the...
Programming Discounts
06
07
08
09
10
11
12
13
14
15
TAX 1 and TAX 3
TAX 1 and TAX 4
TAX 2 and TAX 3
TAX 2 and TAX 4
TAX 3 and TAX 4
TAX 1, TAX 2 and TAX 3
TAX 1, TAX 2 and TAX 4
TAX 1, TAX 3 and TAX 4
TAX 2, TAX 3 and TAX 4
TAX 1, TAX 2, TAX 3, TAX 4
TAX 1 and TAX 3 rates on the discounted amount of an item. *
TAX 1 and TAX 4 rates on the discounted amount of an item. *
TAX 2 and TAX 3 rates on the discounted amount of an item. *
TAX 2 and TAX 4 rates on the discounted amount of an item. *
TAX 3 and TAX 4 rates on the discounted amount of an item. *
TAX 1, TAX 2 and TAX 3 rates on the discounted amount of an item. *
TAX 1, TAX 2 and TAX 4 rates on the discounted amount of an item. *
TAX 1, TAX 3 and TAX 4 rates on the discounted amount of an item. *
TAX 2, TAX 3 and TAX 4 rates on the discounted amount of an item. *
TAX 1, TAX 2, TAX 3 and TAX 4 rates on the discounted amount of an item. *
* the amount after the coupon is deducted
To program the Coupon key
The following examples show the most commonly used options in programming the Coupon Discount key.
Method 1
You can select if no tax is programmed in the cash register or if you want to charge the tax rate on the original amount of an item (the amount before the coupon is deducted).
Example 17: If HDLO is set to 0, and the Tax Status Number is set to 0 (non-taxable)
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 Using the round Number keys, press 000 and then press the Cpn key.
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Note
See page 109 to ring up a coupon sale programmed with Method 1.
Method 2
You can select if you want the tax rate to be charged on the discounted amount of an item (the amount after the coupon is deducted).
Example 18: If HDLO is selected for 0, and the Tax Status is selected for 1 (taxable by TAX 1):
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 Using the round Number keys, press 001 and then press the Cpn key.
Note
See page 109 to ring up a coupon sale programmed with Method 2.

Programming Plus Percentage Add-ons

You may want to add an automatic amount to the total, such as a fixed tip or other service charge. Plus Percentage adds a fixed rate additional charge to an individual item. You can program the rate or you can enter it by hand each time. Regardless of how you specify the Plus Percentage, the amount you enter must always be 4 digits. For example, you enter a 25% Plus Percentage as 2500.
When you use the Plus Percentage/Add-On key, the words Add-on appear on the display and print on the receipt.
You can also set the cash register so that the Plus Percentage amount is not added to the department totals on the Management Reports. For more information, see Flag 23 on page 68.
After you are done, you can check your results. See Running the Program Confirmation Report on page 80.
To program the Plus Percentage [+%/PO] key
Example 19: Program a 10% add-on 1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
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3 Using the round Number keys, press 1000 0 and then press the +%/PO
key.
You must always enter the percentage rate as a 4-digit number without the decimal point, representing 00.00 through 99.99.
Note
See Plus Percentage Sale on page 115 to ring up a Plus Percentage sale.

Programming Flag Options

Flag options are actions you can set for the cash register. These actions include how the date appears, if the tax rate prints on receipts, if clerk numbers are used, and so on.
34 Flags are available on your cash register. The Flags are preset by the factory to meet the most commonly used actions. Each Flag setting can be changed or updated at any time, if needed.
Programming Flag Options
Note
All Flag action are factory preset at 0, except for Flags 15, 18, 21, 27, 28, 30, 32, 33, 34, 37, and 39 which have a default setting of 1. Flag actions only need to be changed if you want to change any action from the default setting.
If you change the language after programming is complete, descriptions like logo, department and PLU names revert to their default descriptions and you must reprogram them. The numeric amounts that you programmed do not change.
Note
If you program custom messages or department descriptions, changing languages does not translate those messages. Instead, they are deleted and reset to the factory default for the message or description. Before you program your messages, select the language you want the cash register to be in.
After a Full System Clear, all settings go back to the default settings.
To program flag options
Example 20: Select 1 for Flag 3 (Tendering of change is required) 1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
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3 Using the round Number keys, press 31 and then press the Void key.
Flag #3 is now set with Action 1.
The following table shows all Flags and the actions. Bold numbers are the default.
Table 19 Flag options
This Flag number... Sets these actions...
1 The Grand Total does not reset after a Z reading. 0
The Grand Total resets after a Z reading. 1
2 Subtotal prints on sales receipts when #/ST/NS key
is pressed.
Subtotal does not print on sales receipts when #/ST/NS key is pressed.
3 Tendering of change is not required. 0
Tendering of change is required. 1
4 The Date prints as Month-Day-Year. 0
The Date prints as Day-Month-Year. 1
5 Z1 and Z2 Counter Numbers do not reset after a
Z1 or Z2 report.
Z1 and Z2 Counter Numbers reset after a Z1 or Z2 report.
Set to...
0
1
0
1
6 Tax Rate Amount prints on sales receipts. 0
Tax Rate Amount does not print on sales receipts. 1
7 Skips amounts equaling zero on financial reports. 0
Does not skip amounts equaling zero on financial
1
reports.
8 The Date prints on sales receipts and management
0
reports.
The Date does not print on sales receipts and
1
management reports.
9 The Time prints on sales receipts and management
0
reports.
The Time does not print on sales receipts and
1
management reports.
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Table 19 Flag options (Continued)
Programming Flag Options
This Flag number... Sets these actions...
10 The Consecutive Number prints on the receipt. 0
The Consecutive Number does not print on the receipt.
11 The Clerk Name prints on sales receipts. 0
The Clerk Name does not print on sales receipts. 1
12 Clerk System inactive. 0
Clerk System active. 1
13 USA Tax System. 0
Canadian Tax System. 1
VAT Tax System. 2
14 Z1/Z2 Counter prints. 0
Z1/Z2 Counter does not print. 1
15 Tax amount prints after the sales total on the sales
receipt.
Set to...
1
0
Tax amount prints before the total amount on the sales receipt.
16 Standard Department Keyboard layout. 0
Department 20 is Credit 1. 1
Department 19 is Credit 2. 2
Department 20 is Credit 1 and Department 19 is Credit 2.
17 Sets the non-Taxable Limit without GST tax for
Canadian tax mode.
Sets the non-Taxable Limit with GST tax for Canadian tax mode.
18 Time appears on the display and prints in 24 hour
mode.
Time appears on the display and prints in 12 hour (am/pm) mode.
1
3
0
1
0
1
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Chapter 5: Setting Up Your Cash Register - Advanced
Table 19 Flag options (Continued)
This Flag number... Sets these actions...
19 Sets the language for the cash register. The options
are:
English 0
Spanish 1
French 2
German 3
20 A Clerk Number is not required before each
transaction.
A Clerk Number is required before each transaction.
Note
Flag # 12 must be set to 1 so the clerk system is active before any setting for Flag # 20 can take effect.
21 Receipt printer is turned ON in Reg2 mode. 0
Set to...
0
1
Receipt printer is turned OFF in Reg2 mode. 1
22 Do not select Canadian tax system of Tax on Tax 0
Select Canadian Tax on Tax system. 1
Select Canadian Tax on Tax on Tax system. 2
Note
Flag # 13 must be set to 1 before setting this flag.
23 -% is subtracted and +% is added to department
totals on X/Z readings.
-% is not subtracted and +% is not added to department totals on X/Z readings.
24 TAX amounts print separately on sales receipts. 0
TAX amounts print as one figure on sales receipts. The letters “TX” print next to the total of tax.
25 Duplicate Z report can be printed. 0
Duplicate Z report cannot be printed. 1
26 Consecutive receipt number resets after Z1 Report. 0
0
1
1
Consecutive receipt number does not reset after Z1
1
Report.
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Table 19 Flag options (Continued)
Programming Flag Options
This Flag number... Sets these actions...
27 0 price registration is allowed. 0
0 price registration is not allowed. 1
28 (Europe
Euro convert function is allowed. 0
Euro convert function is not allowed. 1
Only)
29 Tax rate does not print on financial report in VAT
mode.
Tax rate prints on financial report in VAT mode. 1
30 (Europe
Print converted total at convert tender. 0
Print converted total always tender. 1
Only)
31 (Europe
Local base currency. 0
Euro base currency. 1
Only)
32 Allow Clerk numbers without security code. 0
Set to...
0
Clerk must also enter the 3 digit security code. 1
33 The Header message does not print. 0
The Header message prints. 1
34 Second receipt cannot be issued. Receipt reprint
option disabled.
Second receipt can be issued. Receipt reprint option enabled.
35 Only transaction totals for each receipt are stored
in the Electronic Journal.
Line-by-line transaction details for each receipt are stored in the Electronic Journal.
Note
Flag # 36 must be set to 0 (active) before any setting for Flag # 35 can take effect.
36 Activate Electronic Journal. 0
De-activate Electronic Journal. 1
0
1
0
1
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Chapter 5: Setting Up Your Cash Register - Advanced
Table 19 Flag options (Continued)
This Flag number... Sets these actions...
37 Do not print Footer message at the bottom of the
receipt.
Print Footer message at the bottom of the receipt. 1
38 Print blank lines in the Header and Footer. 0
Do not print blank lines in the Header and Footer. 1
39 Prints a blank line for that specific line of the
Header message or Footer message.
Prints the factory default text for that one specific line of the Header message or Footer message.
Note
Flags 28, 30 and 31 do not apply to the U.S. market.
Set to...
0
0
1
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CHAPTER 6
Ringing up Sales and Using
Training Mode
After you set up your cash register, ringing up sales is easy. For information about ringing up complicated sales, see Examples on page 104.
If you want to learn about using the cash register without affecting the daily total, you can use the Training mode. You or someone else can learn how to use the cash register without creating real sales that show up on reports. For example, you can train a new person about using the department keys and completing sales.
Training mode lets someone use the cash register without actually recording the sales in the sales history. When you stop Training mode, the training sales information is deleted.

Ringing up Sales

After you have the basics programmed in your cash register, you are ready to ring up sales. For more information about setting up the basics on your cash register, see Setting Up Your Cash Register - the Basics on page 22.
Reminder
Do not press the Decimal Point key when ringing up a price.
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Chapter 6: Ringing up Sales and Using Training Mode
To ring up straight sales without a PLU number
1 Put the REG key in the Mode key slot and turn it to the REG1 or REG2
position. You are ready to ring up a sale.
2 Using the round Number keys area, type the price of the first item.
3 Press the Department key for that item.
To use the Department keys above 40, do the following:
• Press the Dept Shift key.
• Using the round Number keys, type the Department number from 41 to 99 that you want to use. For example, for Department 63, press the 6 key and then press the 3 key.
• Press the Dept Shift key again.
4 Repeat for the rest of the items.
5 When you are done ringing up items, press the Amount Tend Total key.
The cash drawer opens and the receipt or journal prints.
6 Make any change needed and place the money you are given in the cash
drawer.
7 Close the cash drawer.
8 Give the customer the receipt, if the cash register is set to print receipts.
You are ready to ring up another sale.
To ring up straight sales with a PLU number and not using the barcode reader
1 Put the REG key in the Mode key slot and turn it to the REG1 or REG2
position. You are ready to ring up a sale.
2 Using the round Number keys area, type the PLU number of the first
item.
3 Press the PLU key.
4 Repeat for the rest of the items.
5 When you are done ringing up items, press the Amount Tend Total key.
The cash drawer opens and the receipt or journal prints.
6 Make any change needed and place the money you are given in the cash
drawer.
7 Close the cash drawer.
8 Give the customer the receipt, if the cash register is set to print receipts.
You are ready to ring up another sale.
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Ringing up Sales with the Barcode Reader

You can also ring up sales using the barcode reader. Before you can ring up sales with the barcode reader, the UPC symbol must be programmed into the cash register with the barcode reader. For more information, see Programming PLUs with the Barcode Reader on page 58.
To ring up sales with the barcode reader
1 Put the REG key in the Mode key slot and turn it to the REG1 or REG2
position. You are ready to ring up a sale.
2 Put the barcode reader light over the UPC symbol, about ½ inch or
closer above the UPC symbol on the product to read the UPC symbol properly.
3 Press the button under the scanner. The barcode scanner makes a beep
sound and the item appears on the display.
4 Continue using the barcode scanner to scan UPC symbols until you are
done.

Printing Receipts

5 When you are done, press the Amount Tend Total key. The cash drawer
opens and the receipt or journal prints.
6 Make any change needed and place the money you are given in the cash
drawer.
7 Close the cash drawer.
8 Give the customer the receipt, if you set the cash register to print
receipts. You are ready to ring up another sale.
Printing Receipts
REG1 turns the cash register on for all normal sales transactions. All features of the cash register are activated as programmed. A customer receipt is printed for every transaction.
REG2 also turns on the cash register and allows all normal sales transactions just like REG1 mode. However, the built-in printer is turned-off so that customer receipts are not automatically printed. If you are a smaller merchant or business, you may not need to print or issue customer receipts. This controls the amount of receipt paper you use. In this case, you do not print a receipt for every transaction and only print a receipt for those transactions where one is required. You must have paper installed in the cash register even if you are using REG2 mode and are not printing receipts.
Depending on how the cash register is programmed, you can print receipts 2 ways:
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Chapter 6: Ringing up Sales and Using Training Mode
Automatic Receipt Print - Using REG1 mode, the sales receipt will print automatically for every transaction. You can print a duplicate copy of the previously printed customer receipt if one is necessary.
Put the REG key in the Mode key slot, turn it to the REG1 position, and complete the sales transaction. Before you start the next transaction or any other function, press the Amount Tend Total key for a duplicate copy of the customer receipt.
Receipt on Demand - Using REG2 mode, a customer receipt is not printed automatically, but can be printed by manually requesting one. When REG2 mode is used with the printer turned off, this allows you to conserve receipt paper when the customer receipts are not required for every transaction.
Put the REG key in the Mode key slot, turn it to the REG2 position, and complete the sales transaction. Before you start the next transaction or any other function, press the Amount Tend Total key for a print-out of the customer receipt.
To use the Receipt on Demand feature, make sure the Flag options for Flag #21 and 34 are both set to the factory default setting of 1.
Flag #21 0 = REG2 mode set to Print mode.
1* = REG2 mode set to Non-print mode. Customer receipts are not printed automatically during a sales transaction.
Flag #34 0 = Disable printing of duplicate receipts
1* = Allow printing of a duplicate receipt for previous transaction
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Using Training Mode

We provide examples to help learn how to use this cash register. For information about the examples, see Examples on page 104. Using the examples can help you learn to use the cash register and the available features.
You can start Training mode at any time because it does not record activity in the machine totals.
When you are using the cash register in Training mode, you cannot use any of the operations in the PRG, X, or Z modes. The transaction numbers and amounts do not count in the Register mode until you stop Training mode.
When the cash register is in Training mode, asterisks **** print instead of transaction numbers. When you stop Training mode, the transaction numbers continue from the last number printed before you entered Training mode.
Using Training Mode
When the cash register is in Training mode, a small light appears in the left digit of the Clerk display. Some transactions may also print DEMO on the receipt.
To start Training mode
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 Using the round Number keys, press 666666 and then press the
Amount Tend Total key.
4 Now you can move the Mode key to the REG1 or REG2 position so
training can start.
To stop Training mode
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 Using the round Number keys, press 555555 and then press the
Amount Tend Total key.
4 Now you can move the Mode key to the REG1 or REG2 position and
use the cash register.
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CHAPTER 7

Programming Complex Tax Rates

Your cash register can manage complex tax rates and assignments. This chapter explains how to do this.
Many people do not need the information in this chapter. If this information does not relate to your business needs, you can skip it. If some information is related to your specific needs, then skip any sections which you do not need to set up your cash register.
If you do not know your sales tax rate and base amount, contact your local government office and ask for your local tax chart. The base tax amount is the maximum point where no tax is charged. Your cash registers defaults to a base tax amount of 10 cents. If your base tax amount is other than 10 cents, see Calculating State Tax Table Codes on page 125.
When you set up your cash register, you programmed the cash register to use a simple sales tax, appropriate for your area. Chapter 2 explains how to program a simple sales tax. Chapter 5 explains how to set up sales tax related to departments or PLUs.
Note
If you hear an error tone while you are programming, press the Clear key and continue by repeating the step.
You do not need to reprogram all options if you want to update or change one thing. Save this manual in a safe place so you have it for future programming. After you are done programming, you can print Confirmation Reports to check your results. For more information, see Running Reports on page 80.
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Setting the Tax Rates

You can program 4 different tax rates on your cash register. Each tax rate can be linked directly to a department key (see Programming Tax Status on page 44), or by pressing the Tax 1 or Tax 2 keys before ringing up an entry.
You can set the cash register to not print the tax rate on receipts. For more information, see Programming Flag Options on page 65.
You can program each Tax Rate as follows:
As an ADD-ON RATE (used in the USA) - means the tax amount is added onto the price of the item sold. Add-on Tax is most common in the United States. Add-on Tax can be programmed as either a fixed-rate which charges tax based on a percentage, or using the tax table codes, which is a calculation based on an approved tax chart issued by your local or state government.
Canadian Tax System - allows you to program the Goods and Services tax (GST) and Provincial Sales Tax (PST) tax system required in Canada.
Setting the Tax Rates
VAT (Value Added Tax) - means that the tax amount is included in the price of the item.
After you have the tax table codes for your state, see Calculating State Tax Table Codes on page 125 for help or contact your local state government office for the current tax rates.
To program a basic tax rate, see Programming the Sales Tax on page 10.
To program a second fixed tax rate
Example 21: To set Tax 2 for 7% 1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 Using the round Number keys area, press 2, then press the Tax 1 key.
4 Using the round Number keys area, press 7000, then press the Amount
Tend Total key.
To program add-on tax table rate Example 22: The tax code for Arizona's tax rate of 4% is:
121-240096-13-19-23-27-27-1029-25-25-25-1025
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
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Chapter 7: Programming Complex Tax Rates
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 Using the round Number keys area, press 1 and press the Tax 1 key.
4 Using the round Number keys area, press 121 and press the Tax 2 key.
5 Using the round Number keys area, press 240096 and press the Tax 2
key.
6 Continue typing any State Tax Table Codes you need. Press the Tax 2
key after each code until you are done.
Note
If you make a mistake during programming the State Tax Table Codes, press the Clear key and begin again with Step 3.
To program a second add-on tax rate Example 23: Tax code for Arizona's tax rate of 5% is:
101-190095-11-17-20-21-1021-20-20-20-20-1020
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 Using the round Number keys area, press 2 and press the Tax 1 key.
4 Using the round Number keys area, press 101 and press the Tax 2 key.
5 Using the round Number keys area, press 190095 and press the Tax 2
key.
6 Continue typing any State Tax Table Codes mentioned and press the
Tax 2 key after each code until finished.
Confirmation Report
To check your results, see Running the Program Confirmation Report on page 80.
To program a VAT tax rate (commonly used in Europe)
You must program Flag 13, as follows:
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 Using the round Number keys area, press 132 and press the Void
key.
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Setting the Tax Rates
To program a First VAT tax rate
Example 24: 10% Tax Programming 1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 Using the round Number keys area, press 1, press the Tax 1 key, press
10000, then press the Tax 2 key.
To program a Second VAT tax rate
Example 25: 5% 1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 Using the round Number keys area, press 2, press the Tax 1 key, press
5000, and then press the Tax 2 key.
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CHAPTER 8

Running Reports

Your cash register includes many reports. In this chapter, we explain:
Programming confirmation
The assigned Department keys
The assigned PLUs
The tax status of departments and PLUs
Management reports, such as sales totals

Running the Program Confirmation Report

The Program Confirmation Report allows you to check your programming results. For more information about programming the cash register, see Chapter 5 Setting Up Your Cash Register - Advanced on page 40.
To run a program confirmation report
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 Using the round Number keys, press 999999 and then press the
Amount Tend Total key.
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Running the Program Confirmation Report
An example Program Confirmation Report is show below. The figures shown in this example are randomly selected. Your report shows you the specific information about the programming for your cash register.
Note
Flags 28, 30 and 31 do not apply to the U.S. market.
Table 20
This code... Means this...
T1 Taxable status programmed with a single tax rate.
T2 Taxable status programmed with a second tax rate.
T3 Taxable status programmed with Tax 3 rate.
T4 Taxable status programmed with Tax 4 rate.
TX Taxable status programmed with more than 1 tax rate.
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Chapter 8: Running Reports

Running the Department Confirmation Report

You can print a report that shows the programmed information for a range of departments. This is helpful if you want to see the programmed names of some of the departments, but do not need to see all other programming information.
You can also print a report that shows department information and sales. For more information, see Running the Department Sales Report on page 83.
To run a department confirmation report
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 Using the round Number keys, press 88.
4 Using the round Number keys, press the number of the first department
you want to see. For example, 01.
5 Using the round Number keys, press the number of the last department
you want to see. For example, 15.
6 Press the Amount Tend Total key.

Running the PLU Confirmation Report

The PLU Confirmation Report allows you to check all PLUs programmed. For more information about programming PLUs, see Programming PLU Descriptions on page 56.
To run the PLU confirmation report
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 Press the PLU key.
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An example PLU Confirmation Report is show below. Your report shows you the specific information about your programming.

Running the Department Sales Report

The Department Sales Report allows you to check the current sales information for specified departments.
To run a Department sales report
1 Put the Z key in the Mode key slot and turn it to the X position.
Running the Department Sales Report
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 Using the round Number keys, press the number of the first department
you want to see. For example, 01.
4 Using the round Number keys, press the number of the last department
you want to see. For example, 15.
5 Press the Amount Tend Total key. The Department Sales report prints.

Running Management Reports

The cash register maintains totals of all transaction information. This information is saved in the memory of the cash register as long as the register is plugged in to an electrical outlet or, if the cash register is unplugged, the batteries are charged.
Management reports show you information about how sales are progressing. You can run most reports with the Mode key in either the X position or the Z position. See Running a Financial Report on page 86 for instructions to run X and Z reports.
X reports are run during the day to check transactions. These reports do not clear the transaction memory in the cash register. You can run all reports in the X position.
Z reports are run at end of day, end of the week, or end of the month. These reports do clear the transaction memory in the cash register.
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When you are done printing these reports, the information only exists on the cash register tape. You can run almost all reports in the Z position.
To prevent someone from accidently printing these reports, a manager password can be set. After the password is set, these reports do not print until the password is entered. For information about setting manager passwords, see Setting X and Manager Passwords on page 35.
Besides passwords, the keys that came with your cash register are also a form of security. We recommend giving clerks the REG keys and giving managers the Z and PRG keys.
For additional security, only the Z and PRG keys can run Z reports. The REG key cannot run Z reports. This means that people with REG keys cannot run or clear the transaction history.

About X Readings

There are two kinds of readings that can be taken in the X position: an X1 reading and an X2 reading.
X1 Reading - Commonly known as a mid-day reading. Use this position
X2 Reading - Commonly known as a mid-week or mid-month reading.

About Z Readings

There are two types of readings that can be taken in the Z position: a Z1 reading and a Z2 reading.
Z1 reading — Commonly known as a end-of-day/daily-closeout reading.
to print periodic readings of transaction totals during the course of the day. This reading position does not reset to zero.
Use this position to print periodic readings of transaction totals during the course of several days. This reading position does not reset to zero.
This reading prints all transaction data and sets all totals to zero, except the Running Grand Total.
You can also print a duplicate Z1 Report. This is useful if the register runs out of paper or if there is a power outage while the Z1 Report is printing. This feature can also be turned off by Flag setting 25. For more information about Flags, see Programming Flag Options on page 65.
Z2 reading — Commonly known as a weekly or monthly reading. This reading prints transaction totals either on a weekly or monthly basis (not both) and resets all transaction totals to zero except the Running Grand Total.
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About Management Reports

The following management reports are available:
Cash-in-Drawer Report - Only available in the X position. Tells you how much cash is in the drawer at the time of the report.
Clerk Report - Prints total sales amounts of each Clerk Number.
Financial Report - Includes totals of departments, tax, net sales, voids, returns, coupons, refunds, minus percentage, plus percentage, receipts-on-account, paid out, cash, check, charge. The running grand total appears only on Z Reports.
Hourly Report - Provides total sales amounts rung up each hour.
All PLU Report - Lists quantity and cost of each PLU number rung up.
Department Range Report - Shows the sales information for the specified departments.
Electronic Journal Report - Prints the information in the Electronic Journal. Can be run in the X or Z modes.
Running Management Reports
The different management reports available in the X and Z positions:
Prints this This key position...
X X1 Financial, PLU,
X X2 Financial Mid-Week or
Z Z1 Financial, PLU, Clerk,
Z Z2 Financial Weekly or
report
symbol... This report is available...

Running a Cash-In-Drawer Report

Department Range, Clerk, Hourly, Cash-In-Drawer, Electronic Journal
Hourly, Electronic Journal
This report is also known as...
Mid-Day
Mid-Month
End-Of-Day or Daily-Close-out
Monthly
This report shows how much cash is in the cash drawer.
To run a Cash-In-Drawer report
1 Put the Z key or the PRG key in the Mode key slot and turn it to the X
position.
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2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 Press the Qty/Date key. The Cash in Drawer report prints.

Running a Clerk Report

The Clerk report shows sales by clerk number. For more information about setting clerk numbers, see Setting Clerk Numbers and Names on page 32.
A Clerk report in the X position shows sales up to the current hour.
A Clerk report in the Z position shows sales for the entire day. A Clerk report must be closed out in the Z position.
Note
If you are not using clerk numbers, then you cannot run a Clerk report. You hear an error beep when you press the Clerk key.
To run a Clerk report
1 Put the Z key or the PRG key in the Mode key slot and turn it to the X
or Z position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 Press the Clerk key. The Clerk report prints.

Running a Financial Report

The Financial report shows totals of departments, tax, net sales, voids, returns, coupons, refunds, minus percentage, plus percentage, receipts-on-account, paid out, cash, check, and charge. The running grand total appears only on Z reports.
You can run a copy of the Financial report in the Z position. If other keys are pressed after the first Z reading, the duplicate Z Report will not print. To turn off the duplicate Z Report printing feature, you must change Flag
25. For more information about Flags, see Programming Flag Options on
page 65.
Important
A Financial Reading must be closed out in the Z position.
For an example Financial report, see Financial Report Example on page 87.
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Running Management Reports
To print a Financial report
1 Put the Z key or the PRG key in the Mode key slot and turn it to the X or
Z position.
Note
If you use the Z position, the history is reset in the cash register after the report is printed.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 Press the Amount Tend Total key.
To run a duplicate Z report
Note
Flag # 25 must be set to the factory default setting of “0” for this feature to work. You can only print one additional copy of the Z report after printing the original.
1 Put the Z key or the PRG key in the Mode key slot and turn it to the Z
position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 Press the #/ST/NS key and the Amount Tend Total key. The duplicate Z
report prints.
To take a weekly or monthly financial report (Z2 or X2)
1 Put the Z key or the PRG key in the Mode key slot and turn it to the X or
Z position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 In the round Number keys area, press 99 and the Amount Tend Total
key. The report prints.

Financial Report Example

Totals are calculated for the Management Reports in the following way.
NET SALES TOTAL (NET) - Shows the true sales for the day. The Net sales total includes department total (DEPTTL), tax total (T1, T2, T3, T4), and less the coupon discount (COUPON) and less the percentage discount.
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Note
Minus percentage discount (DISCOUNT), voids (VOID/CORR) and returns/refunds (REFUND) are all deducted from the department totals and the plus percentage (ADD ON) is added to the department totals. If you do not want the percentage discount and plus percentage reflected in the department totals, see Flag 23 on page 68.
GROSS SALES TOTAL (GROSS) - Shows the total of all sales registered. The Gross Sales Total includes net sales total (NET), coupon discount (COUPON), minus percentage discount (DISCOUNT), return/refund (REFUND), and void (VOID/CORR).
Note
The Percentage Discount [-%] must be done after each item, not on the subtotal amount, for the formula given above to balance as shown.
The Financial report looks like the following. Your specific report looks different, because of your unique cash register activity.
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Running Management Reports
To reset the Z1 counter
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 In the round Number keys area, press 1 and then press the Z1 Counter
starting number as 4 digits (for example 0001) and then press the Return key.
To reset the Z2 counter
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 In the round Number keys area, press 2, then press the Z2 Counter
starting number as 4 digits (for example 0001) and press the Return key.
To reset the grand total
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 In the round Number keys area, press 777777 and press the Amount
Tend Total key. Enter the new amount (up to 12 digits) and press the Non Tax key.
To print a Department Range report
1 Put the PRG key in the Mode key slot and turn it to the X position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 In the round Number keys area, press the Starting Department
number as 2 digits (for example 01). Press the Ending Department number as 2 digits and then press the Amount Tend Total key.

Running an Hourly Report

The report shows the number of sales and the total sales amount for each hour. All hours print, even if no sales were made in an hour. Times print using a 24 hour format.
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Important
An hourly reading must be closed out in the Z position.
To take an hourly report
1 Put the Z key or the PRG key in the Mode key slot and turn it to the X
or Z position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 In the round Number keys area, press 11 and the Amount Tend Total
key. The Hourly report prints.

Running PLU Reports

The PLU report shows the quantity and cost of each PLU Number rung up. Only PLUs that had sales will print.
Important
A PLU Reading must be closed out in the Z position.
To print a PLU report
1 Put the Z or PRG key in the Mode key slot and turn it to the X or Z
position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 Press the PLU key.
To print a PLU sales report, according to an assigned Department number range
1 Put the Z key or the PRG key in the Mode key slot and turn it to the X
position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager Password, go to the next step.
3 In the round Number keys area, specify the Starting Dept Number. It
must be 2 digits; for example 01.
4 Enter the Ending Dept Number as 2 digits.
5 Press the PLU key. The sales history for the PLUs assigned to the
departments in the specified range prints.
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Running an Electronic Journal Reports

The Electronic Journal can hold 5,460-lines of transactions in memory. When the cash register memory is full, no more transactions or information can be stored in memory. Transactions already in memory are kept in memory until the Electronic Journal record is printed in Z-mode or the memory is manually reset.
The Electronic Journal records in the internal memory the line-by-line details of all the transactions and items completed on the cash register and printed on the built-in printer. This includes all sales transactions, any reports run during the day and even using the #/ST/NS key for no-sale rings to open the cash drawer.
The cash register warns you when the Electronic Journal memory is nearly full to let you finish the current transaction. Then you can print the Electronic Journal record to prevent any loss of information. When the memory is completely full, the cash register warns you and no additional transaction information can be saved.
Running Management Reports
You can print the entire Electronic Journal record on the printer in the cash register in either the X Mode or the Z Mode.
X-Mode: You can print the Electronic Journal record anytime during the day. This prints what is currently in the Electronic Journal memory and does not reset the memory.
Z-Mode: You can print the entire Electronic Journal record and reset the journal memory so everything in memory is erased after printing. Only run this report at the end of the day, after running the standard Z Report for the end-of-the-day sales totals.
Make sure there is a lot of paper on the receipt paper roll so the Electronic Journal reports can print completely.
You cannot download the Electronic Journal record to the PC using the serial connection.
Print a Mid-Day Electronic Journal Report
You can print the Electronic Journal record at anytime during the day without resetting the memory.
To print in the X Mode
1 Turn the Mode key to the X position.
2 Using the round Number keys area, press 96.
3 Press the Amount Tend Total key.
The Electronic Journal record prints and the Electronic Journal memory is not reset.
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Print an End-of-Day Electronic Journal Report
You can print the Electronic Journal Z report at the end of the day. This report prints all transactions and clears the memory.
To print in the Z Mode
1 Turn the Mode key to the Z position.
2 Run the normal end-of-day reports, including a standard Z Report by
pressing the Amount Tend Total key while in Z Mode.
3 Using the round Number keys area, press 96 to print the Electronic
Journal record.
4 Press the Amount Tend Total key.
The Electronic Journal record prints and the Electronic Journal memory is cleared.
Note
If you see a EJ - FULL ERROR message on the cash register, go to EJ
-FULL Error on page 100 for help on what to do.
Check the Electronic Journal Memory
To check the current status of the Electronic Journal memory for the number of lines used in memory and how many lines remain free:
1 Put the PRG key in the Mode key slot and turn it to either the REG1 or
REG2 position.
2 Press the QTY/DATE key twice. The first press displays the date only.
3 The memory status with the number of lines that the memory can still
accept appear on the operator display.
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CHAPTER 9

Maintenance and Options

Follow these steps to make sure your cash register works well.
Your register must remain uncovered when turned on. This allows the electronic components to properly cool.
Use a dust cover when the register is not in operation and the control lock key is turned to the OFF position to protect mechanical components from dust.
Keep beverages and other liquids away from the machine to avoid spills which can damage electronic components. Use the optional protective keytop cover to prevent damage to the cash register.
Keep the cash register away from dust, dampness, or extreme hot or cold temperatures.
To clean your cash register, use a soft dry cloth. Do not use harsh solutions containing alcohol or ammonia.
After storing your cash register in extreme temperatures (below 32 degrees Fahrenheit or above 104 degrees Fahrenheit), allow the temperature inside the machine enough time to reach room temperature before turning it on.
If you need electronic service, take the cash register to a Royal authorized service center. For more information, see Limited Warranty on page 137.
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Installing a New Paper Roll

As you use the cash register, you will need to replace the paper roll.Your cash register has a thermal printer that prints receipts for the customer or a journal tape. Use 2¼ inch (57.5 mm) wide standard thermal register paper.
To install the paper roll
1 Insert the PRG key and turn it to either REG1 or REG2.
• If you need a customer receipt, turn the Mode key to the REG1 position.
• If you do not need a customer receipt, turn the mode key to the REG2 position.
2 Unlock and open the Journal Compartment Cover. Grip the left side of
the cover and gently pull upward. Remove the Journal Compartment Cover and set aside.
3 Remove the Journal
Takeup spindle. Place the paper roll in the little round area at the bottom of the compartment. Make sure the paper feeds out from the bottom of the roll, towards the front of the cash register.
4 Grab the small
handle on the right of the print roller. Push the little handle towards the back of the cash register and raise the roller bar up.
5 Lay the end of the paper across the
printer as shown. Move the print roller down onto the paper and snap into place. Make sure both sides are snapped down.
• Press the Feed key until the paper catches and moves through the printer.
6 Do one of the following:
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