Roland UA-11-MK2 User manual

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For the following languages, a PDF version of the Owner’s Manual can be found on the CD-ROM.
Deutsch, Français, Italiano, Español, Português, Nederlands
Page 2
Before using this unit, carefully read the sections entitled: “USING THE UNIT SAFELY” and “IMPORTANT NOTES” (p. 3; p. 5). These sections provide important information concerning the proper operation of the unit. Additionally, in order to feel assured that you have gained a good grasp of every feature provided by your new unit, this Owner’s Manual should be read in its entirety. The manual should be saved and kept on hand as a convenient reference.
Copyright © 2011 ROLAND CORPORATION All rights reserved. No part of this publication may be reproduced in any form without the written permission of ROLAND CORPORATION. Roland is a registered trademark of Roland Corporation in the United States and/or other countries.
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USING THE UNIT SAFETY

About WARNING and CAUTION Notices
Used for instructions intended to alert the user to the risk of death or severe injury should the unit be used improperly.
Used for instructions intended to alert the user to the risk of injury or material damage should the unit be used improperly.
* Material damage refers to damage or
other adverse effects caused with respect to the home and all its furnishings, as well to domestic animals or pets.
ALWAYS OBSERVE THE FOLLOWING
Do not open or perform any internal modications on the unit.
Do not attempt to repair the unit, or replace parts within it (except when this manual provides specic instructions directing you to do so). Refer all servicing to your retailer, the nearest Roland Service Center, or an authorized Roland distributor, as listed on the “Information” page.
Never install the unit in any of the following locations.
Subject to temperature extremes (e.g., direct sunlight in an enclosed vehicle, near a heating duct, on top of heat-generating equipment); or are
Damp (e.g., baths, washrooms, on wet oors); or are
Exposed to steam or smoke; or are
Subject to salt exposure; or are
Humid; or are
Exposed to rain; or are
Dusty or sandy; or are
Subject to high levels of vibration and
shakiness.
Make sure you always have the unit placed so it is level and sure to remain stable. Never place it on stands that could wobble, or on inclined surfaces.
About the Symbols
The symbol alerts the user to important instructions or warnings.The specific meaning of the symbol is determined by the design contained within the triangle. In the case of the symbol at left, it is used for general cautions, warnings, or alerts to danger.
The symbol alerts the user to items that must never be carried out (are forbidden). The specific thing that must not be done is indicated by the design contained within the circle. In the case of the symbol at left, it means that the unit must never be disassembled.
The symbol alerts the user to things that must be carried out. The specific thing that must be done is indicated by the design contained within the circle. In the case of the symbol at left, it means that the power-cord plug must be unplugged from the outlet.
This unit, either alone or in combination with an amplier and headphones or speakers, may be capable of producing sound levels that could cause permanent hearing loss. Do not operate for a long period of time at a high volume level, or at a level that is uncomfortable. If you experience any hearing loss or ringing in the ears, you should immediately stop using the unit, and consult an audiologist.
Do not place containers containing liquid on this product. Never allow foreign objects (e.g., ammable objects, coins, wires) or liquids (e.g., water or juice) to enter this product. Doing so may cause short circuits, faulty operation, or other malfunctions.
Immediately disconnect the USB cable, and request servicing by your retailer, the nearest Roland Service Center, or an authorized Roland distributor, as listed on the “Information” page when:
Objects have fallen into, or liquid has been spilled onto the unit; or
If smoke or unusual odor occurs
The unit has been exposed to rain (or
otherwise has become wet); or
The unit does not appear to operate normally or exhibits a marked change in performance.
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Page 4
USING THE UNIT SAFETY
In households with small children, an adult should provide supervision until the child is capable of following all the rules essential for the safe operation of the unit.
Protect the unit from strong impact. (Do not drop it!)
DO NOT play a CD-ROM disc on a conventional audio CD player. The resulting sound may be of a level that could cause permanent hearing loss. Damage to speakers or other system components may result.
Try to prevent cords and cables from becoming entangled. Also, all cords and cables should be placed so they are out of the reach of children.
Never climb on top of, nor place heavy objects on the unit.
Disconnect all cords coming from external devices before moving the unit.
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Page 5

IMPORTANT NOTES

Power Supply
Before connecting this unit to other devices, turn o the power to all units. This will help prevent malfunctions and/or damage to speakers or other peripheral devices.
Placement
Using the unit near power ampliers (or other equipment containing large power transformers) may induce hum. To alleviate the problem, change the orientation of this unit; or move it farther away from the source of interference.
This device may interfere with radio and television reception. Do not use this device in the vicinity of such receivers.
Noise may be produced if wireless communications devices, such as cell phones, are operated in the vicinity of this unit. Such noise could occur when receiving or initiating a call, or while conversing. Should you experience such problems, you should relocate such wireless devices so they are at a greater distance from this unit, or switch them o.
Do not expose the unit to direct sunlight, place it near devices that radiate heat, leave it inside an enclosed vehicle, or otherwise subject it to temperature extremes. Excessive heat can deform or discolor the unit.
When moved from one location to another where the temperature and/or humidity is very dierent, water droplets (condensation) may form inside the unit. Damage or malfunction may result if you attempt to use the unit in this condition. Therefore, before using the unit, you must allow it to stand for several hours, until the condensation has completely evaporated.
Do not put anything that contains water (e.g., ower vases) on this unit. Also, avoid the use of insecticides, perfumes, alcohol, nail polish, spray cans, etc., near the unit. Swiftly wipe away any liquid that spills on the unit using a dry, soft cloth.
Maintenance
For everyday cleaning wipe the unit with a soft, dry cloth or one that has been slightly dampened with water. To remove stubborn dirt, use a cloth impregnated with a mild, non-abrasive detergent. Afterwards, be sure to wipe the unit thoroughly with a soft, dry cloth.
Never use benzine, thinners, alcohol or solvents of any kind, to avoid the possibility of discoloration and/or deformation.
Additional Precautions
Use a reasonable amount of care when using the unit’s buttons, sliders, or other controls; and when using its jacks and connectors. Rough handling can lead to malfunctions.
When connecting / disconnecting all cables, grasp the connector itself—never pull on the cable. This way you will avoid causing shorts, or damage to the cable’s internal elements.
To avoid disturbing your neighbors, try to keep the unit’s volume at reasonable levels. You may prefer to use headphones, so you do not need to be concerned about those around you.
When you need to transport the unit, package it in the box (including padding) that it came in, if possible. Otherwise, you will need to use equivalent packaging materials.
Some connection cables contain resistors. Do not use cables that incorporate resistors for connecting to this unit. The use of such cables can cause the sound level to be extremely low, or impossible to hear. For information on cable specications, contact the manufacturer of the cable.
Handling CDs
Avoid touching or scratching the shiny underside (encoded surface) of the disc. Damaged or dirty CD discs may not be read properly. Keep your discs clean using a commercially available CD cleaner.
* Microsoft, Windows and Windows Vista are either
registered trademarks or trademarks of Microsoft Corporation.
* The screen shots in this document are used in
compliance with the guidelines of the Microsoft Corporation.
* Windows® is known ocially as: “Microsoft® Windows®
operating system.”
* Apple, Macintosh and Mac OS are either registered
trademarks or trademarks of Apple Inc.
* Cakewalk is a registered trademark of Cakewalk, Inc. in
the United States.
* ASIO is a trademark of Steinberg Media Technologies
GmbH.
* Company names and product names appearing in this
document are registered trademarks or trademarks of their respective owners.
* MMP (Moore Microprocessor Portfolio) refers to a
patent portfolio concerned with microprocessor architecture, which was developed by Technology Properties Limited (TPL). Roland has licensed this technology from the TPL Group.
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Contents

USING THE UNIT SAFETY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
IMPORTANT NOTES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Panel Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Top Panel, Bottom Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Front Panel, Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Driver Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Conrm that Sound can be Heard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Basic Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Playing Back Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Recording Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Connecting the External Equipment to DUO-CAPTURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Using the DUO-CAPTURE with a Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Using the DUO-CAPTURE with an iPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Driver Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Using the DUO-CAPTURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Changing Computer Settings to Avoid Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Driver Signing Options Setting (Windows XP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Power Management Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
System “Performance” Settings (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Setting the System Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Voice Communication Software Settings (Windows 8/Windows 7) . . . . . . . . . . . . . . . . . . . . . . . 28
Monitoring Function Settings (Windows 8/Windows 7) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Reinstalling the Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Deleting the Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Advanced Driver Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Main Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
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Panel Descriptions

Top Panel, Bottom Panel

2
1
No. Name Description
PEAK indicator
1
[INPUT VOLUME] slider
2 USB indicator
3 [OUTPUT VOLUME] slider Adjusts the volume of the audio signal that is output to the PHONES jack.
4 [SAMPLE RATE] switch
5 [EXT] switch
3
Blinks in time with the audio signal that is input via the LINE IN jack or MIC/ GUITAR jack.
Adjusts the volume of the audio signal that is input via the LINE IN jack or MIC/GUITAR jack.
Lights when the DUO-CAPTURE is connected to a computer and the computer has detected the DUO-CAPTURE.
44.1k: The DUO-CAPTURE will record and play back at a sample rate of 44.1 kHz.
48k: The DUO-CAPTURE will record and play back at a sample rate of 48 kHz.
TAB: For connecting an iPad. Refer to “Using the DUO-CAPTURE with an
iPad” (p. 17). Driver installation is not necessary.
COMPUTER: For connecting a computer. Refer to “Using the DUO-CAPTURE
with a Computer” (p. 17). You must install the driver in your computer.
4
5
7
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Panel Descriptions

Front Panel, Rear Panel

+
ON
9
OFF
AUTO
+
6
No. Name Description
LINE IN jack
6
MIC/GUITAR jack
7 PHONES jack
8 USB connector Used to connect the DUO-CAPTURE to a USB cable.
7
Used to connect the audio device that will send audio signals to the DUO­CAPTURE. Use the [INPUT VOLUME] slider to adjust the volume (*1).
Used to connect a guitar or monaural dynamic microphone. Use the [INPUT VOLUME] slider to adjust the volume (*1).
Used to connect headphones. Use the [OUTPUT VOLUME] slider to adjust the volume. The stereo miniature phone-type jack on the right can be used as a LINE OUT jack.
Determines whether the received audio signal is output directly to the PHONES jack.
8
LINE IN
MIC/ GUITAR
[INPUT MONITOR] button
PHONES
[INPUT MONITOR] button
9
[Hi-Z] button
[INPUT GAIN] button
ON: The input audio signal is output directly. OFF (AUTO): The input audio signal is not output directly. Note that when
ASIO-compatible software is used, the input audio signal may be output directly according to the ASIO Direct Monitor setting.
Changes the impedance of the MIC/GUITAR jack (p. 16).
ON: Select “ON” when a guitar is connected. OFF: Select “OFF” when a dynamic microphone is connected.
Changes the input gain of the LINE IN jack and the MIC/GUITAR jack (p. 16).
HI: Select “Hi” to increase input gain, such as when a dynamic
microphone is connected.
LO: Select “Lo” when an audio device is connected to the LINE IN jack or
when a guitar is connected.
ASIO-compatible software
(*1): We recommend using one input jack (i.e., either the LINE jack or the MIC/GUITAR jack) at a time. If devices are connected to both jacks at the same time, the sound input via both jacks is mixed together, but the DUO-CAPTURE cannot adjust the balance of the mix.
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Driver Installation

Windows
Note
Do not connect the DUO-CAPTURE to the computer until you are directed to do so.
A “driver” is software that transfers data between the DUO-CAPTURE and application software running on your computer, when your computer and the DUO-CAPTURE are connected.
1. Start up the computer without the DUO-CAPTURE connected.
Disconnect all USB cables other than those for a USB keyboard and/or USB mouse (if used).
Windows
Log on to the computer with a user account that has administrator privileges.
Windows 8
Switch to the “Desktop.”
2. Exit all applications that are running.
3. Insert the included CD-ROM into the CD-ROM drive.
4. Double-click the following le on the included CD-ROM and start the installer.
Operating System File
Windows [Setup] in the [Driver] folder
Mac OS X [DuoCapture_USBDriver] in the [Driver] folder
Refer to the Roland website for the latest USB drivers and information about compatibility with the latest operating system versions.
http://www.roland.com/
Mac OS X
Windows
Mac OS X
users: continue from p. 10
users: continue from p. 13
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Page 10
Driver Installation
Windows
5. When a conrmation screen regarding user account control appears, click [Yes] or [Continue].
6. When “The DUO-CAPTURE Driver will be installed on your computer.” appears, click [Next].
7. Click [Next] again.
Windows 8/Windows 7/Windows Vista
If a dialog box regarding Windows security appears, click [Install].
Windows XP
If the “Software Install” dialog box appears, click [Continue] to proceed with the installation. If you cannot proceed, click [OK] to cancel the installation. Change the settings as described in “Driver Signing Options Setting (Windows XP)” (p. 24) and try installing again.
8. When “Ready to install the driver.” appears, connect the DUO-CAPTURE to the computer using a USB cable.
* Turn down the volume on any peripheral devices before
connecting the USB cable.
It may take several minutes for the driver to be installed.
Windows 8/Windows 7/Windows Vista
If other messages appear, follow the instructions on the screen. The driver will be installed automatically.
Windows XP
“Found new hardware” will appear in the lower-right corner of the screen.
10
Windows 8/Windows 7/Windows Vista
users: continue from p. 12
Windows XP
users: continue from p. 11
Page 11
Driver Installation
Windows 8/Windows 7/Windows Vista
9. When “Installation has been completed.” appears, click [Close].
Close the "DUO-CAPTURE Driver Setup" dialog box.
10. Open the “Control Panel,” click [Hardware and Sound], and then click [Sound].
If you have selected Icon view or Classic view, double-click [Sound].
11. Click the [Playback] tab, select the DUO-CAPTURE’s [OUT], and then click [Set Default].
12. Click [OK].
If you cannot select the DUO-CAPTURE, refer to “Using the DUO-CAPTURE” (p. 20).
If the DUO-CAPTURE is selected as the output device, the computer’s audio alerts will be played using the DUO-CAPTURE; they will not be heard from the computer’s speakers.
Proceed to p. 14
To open the Control Panel
1. On the Start screen, click the Desktop.
2. Move the mouse pointer to the upper right or lower right corner of the screen
to display the charms.
* On touch-enabled PCs, swipe from the right side of the screen to display the charms.
3. Click [Settings] and display the “Settings charms.”
4. In “Settings charms,” click [Control Panel] to open the “Control Panel.”
Windows 8
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Page 12
Driver Installation
Windows XP
9. If a dialog box that asks whether you
want to connect to Windows Update appears, select [No, not this time] and click [Next].
10. Select [Install the software automatically (Recommended)] and click [Next].
11. If the “Hardware Installation” dialog box appears, click [Continue Anyway] to proceed with the installation.
12. When “Completing the Found New Hardware Wizard” appears, click [Finish].
13. When “Installation has been completed.” appears, click [Close] to close the “DUO-CAPTURE Driver Setup” dialog box.
If the “Change System Settings” dialog box appears, click [Yes] to restart Windows.
14. Open the “Control Panel,” click [Sounds, Speech, and Audio Devices], and then click [Sounds and Audio Devices].
If you have selected Classic view, double-click [Sounds and Audio Devices].
15. Click the [Audio] tab and select [OUT (DUO-CAPTURE)] in the [Sound playback] area.
16. Click [OK].
Proceed to p. 14
If you cannot select the DUO-CAPTURE, refer to “Using the DUO-CAPTURE” (p. 20).
If the DUO-CAPTURE is selected as the output device, the computer’s audio alerts will be played using the DUO-CAPTURE; they will not be heard from the computer’s speakers.
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Page 13
Driver Installation
Mac OS X
If a dialog box requesting a password appears during installation, enter a computer administrator’s user name and password and click the [Install Software] button or [OK] button.
5. When “Welcome to the DUO-CAPTURE Driver installer” appears, click [Continue].
6. If the screen for selecting the installation destination appears, select the startup
disk and click [Continue].
7. When the installation type appears, click [Install] or [Upgrade].
8. Click [Continue Installation] in the next screen.
9. When the installation has nished, click [Restart] to restart the computer.
It may take some time for the computer to restart.
10. After the computer restarts, connect the DUO-CAPTURE to the computer using a USB cable.
* Turn down the volume on any peripheral devices before
connecting the USB cable.
11. Open “System Preferences” and click [Sound].
12. Click the [Output] tab and select [DUO-CAPTURE
44.1kHz].
“44.1kHz” is displayed after the product name when the sample rate switch on the DUO-CAPTURE is set to “44.1kHz.”
13. When you have nished making these settings, quit “System Preferences.”
Proceed to p. 14
If you cannot select the DUO-CAPTURE, refer to “Using the DUO-CAPTURE” (p. 20).
If the DUO-CAPTURE is selected as the output device, the computer’s audio alerts will be played using the DUO-CAPTURE; they will not be heard from the computer’s speakers.
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Page 14
Driver Installation
Conrm that Sound can be Heard
Windows
1. Connect the headphones or speakers as shown in the gure.
* To prevent malfunction and/or damage to speakers
or other devices, always turn down the volume, and turn o the power on all devices before making any connections.
2. Open the folder named [Sample] on the included CD-ROM, and copy the le “TTears” (.mp3) to the desktop.
3. Double-click the le “TTears” (.mp3) that you copied to the desktop.
Windows
Windows Media Player starts.
Mac OS X
iTunes starts.
Click the playback button to play the sample le.
The software that starts and is used to play the sample le may vary depending on your computer environment. If dierent software starts, play the sample le as described in the owner’s manual for the software you are using.
4. Adjust the volume.
Use the DUO-CAPTURE’s [OUTPUT VOLUME] slider to adjust the volume.
Mac OS X
If the sample le can be heard, the computer and DUO-CAPTURE are connected properly and the driver has been successfully installed.
If you cannot hear the sample le, refer to “Using the DUO-CAPTURE” (p. 20).
* Use of the demo song supplied with this product for any purpose other than private,
personal enjoyment without the permission of the copyright holder is prohibited by law. Additionally, this data must not be copied, nor used in a secondary copyrighted work without the permission of the copyright holder.
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Page 15

Basic Use

Precautions Concerning the Use of Software
Before using the DUO-CAPTURE with your software, please note the following points.
Connect the DUO-CAPTURE to the computer before starting the software.
Do not disconnect the DUO-CAPTURE from the computer while the software is running. After
exiting the software, disconnect the DUO-CAPTURE.
Select the DUO-CAPTURE for the software’s audio device setting.
The DUO-CAPTURE will not operate in the Mac OS X Classic environment. Use the DUO-
CAPTURE when the Classic environment is not running.

Playing Back Audio

Set to match the software’s sample rate setting
Software’s Audio Output Device: DUO-CAPTURE
DUO-CAPTURE bottom panel
DUO-CAPTURE rear panel
Front panel
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Page 16
Basic Use

Recording Audio

Set to match the software’s sample rate setting
Software’s Audio Input Device: DUO-CAPTURE
Cassette deck Turntable
* We recommend using one input jack (i.e., either the LINE jack or the MIC/GUITAR jack) at a time.
If devices are connected to both jacks at the same time, the sound input via both jacks is mixed together, but the DUO-CAPTURE cannot adjust the balance of the mix.
Set the [Hi-Z] button and the [INPUT GAIN] button as described below depending on the audio device that is connected.
Device [Hi-Z] button [INPUT GAIN] button
Microphone OFF HI
Guitar ON LO
Cassette deck Turntable
— (Either ON or OFF is acceptable)
DUO-CAPTURE bottom panel
or
LO
Note
When recording a musical instrument such as a guitar, we recommend turning on the input monitor (p. 8). You can listen to the instrument’s output directly without passing the audio signal through the computer. When the input monitor is turned o, the instrument’s audio signal passes through the computer, therefore the sound may be delayed. If sound is doubled when the [INPUT MONITOR] button is set to “ON,” set the [INPUT MONITOR] button to “OFF (AUTO).”
* Howling could be produced depending on the location of microphones relative to speakers. This
can be remedied by:
1. Changing the orientation of the microphone(s).
2. Relocating microphone(s) at a greater distance from speakers.
3. Lowering volume levels.
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Page 17
Basic Use

Connecting the External Equipment to DUO-CAPTURE

The [COMPUTER/TAB] switch located on the bottom panel needs to be placed at the setting that’s appropriate for the device to which you’re connecting the DUO-CAPTURE.
Switch position Connected device
TAB For connecting an iPad. Refer to “Using the DUO-CAPTURE
COMPUTER For connecting a computer. Refer to “Using the DUO-

Using the DUO-CAPTURE with a Computer

with an iPad” (p. 17). Driver installation is not necessary.
CAPTURE with a Computer” (p. 17). You must install the driver in your computer.
Rear panel
2
1
1. Set the DUO-CAPTURE’s [COMPUTER/TAB] switch to the “COMPUTER” position.
2. Connect the DUO-CAPTURE to the computer.
MEMO
If you want to connect the DUO-CAPTURE to a computer in which the USB driver has not been installed, disconnect the DUO-CAPTURE’s USB cable from the computer, and install the USB driver in the computer as described in the section “Driver Installation” in the DUO-CAPTURE owner’s manual.
Bottom panel

Using the DUO-CAPTURE with an iPad

Before you continue, please make sure to access the following URL and check the operating requirements and other relevant information.
http://www.roland.com/support/
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Page 18
Basic Use
NOTE
The rst-generation iPad cannot be used.
The iPad app you’re using must support CoreAUDIO.
You’ll need to provide the following items
iPad (made by the Apple Inc.)
Apple iPad Camera Connection Kit (Camera Connector; made by the Apple Inc.)
USB hub (commercially available; a type to which an AC adaptor or other power supply is
connected)
USB cable (commercially available)
1 2
AC adaptor included with the USB hub
USB hub that works with a connected power supply (commercially available)
4
3
Rear panel
Bottom panel
Apple iPad Camera Connection Kit (Camera Connector)
1. Power up your USB hub (connect the AC adaptor to the USB hub).
2. Connect the USB hub to the iPad using the Camera Connector of the Apple iPad
Camera Connection Kit.
3. Set the DUO-CAPTURE’s [COMPUTER/TAB] switch to the “TAB” position.
4. Connect the DUO-CAPTURE to the USB hub.
MEMO
Operation may be unstable if you use a USB hub of a type that does not have a connected power supply, or if you connect the DUO-CAPTURE directly to the iPad.
18
Page 19

Troubleshooting

If you experience problems, read this chapter rst. It contains tips for solving most problems. If this chapter cannot help you solve a problem, please refer to the support section of our website. If the problem is not resolved, refer to the contact information listed at the end of this document.
Roland website: http://www.roland.com/

Driver Installation

Problem Conrmation Resolution
Installer does not start
Cannot install
Warning or error appears during installation (Windows)
Installer does not exit
“Found New Hardware Wizard” appears again after driver was installed (Windows XP)
Are you attempting to install from a networked CD-ROM drive?
Are you logged on with a user account that does not have administrator privileges?
Is the “Driver Signing Options” setting set to [Block]? (Windows XP)
Are other programs or resident programs (such as antivirus programs) running?
In the “Device Manager,” do you see “Other device,” “Unknown device,” or a device for which “?,” “!,” or “x” is displayed?
Is your computer running on battery power?
Other than a mouse and keyboard, are any USB devices connected?
Is the DUO-CAPTURE connected to a USB hub that is connected to a power supply?
Did you connect the DUO-CAPTURE to a dierent USB connector than the one you used when installing the driver?
You cannot install from a networked CD-ROM drive.
Log on to the computer with a user account that has administrator privileges.
For details, consult the administrator for your computer system.
Change the “Driver Signing Options” setting (p. 24).
Be sure to exit all other programs before installation.
Reinstall the DUO-CAPTURE driver (p. 29).
Connect the power cord to the computer.
Make sure that there are no USB devices connected to the computer (other than a mouse and keyboard) during installation.
Use a USB hub that connects to a power supply.
If you change the USB connector to which the DUO-CAPTURE is connected, the “Found New Hardware Wizard” may appear again even if the driver has already been installed on the computer.
Follow step 9 of the driver installation procedure (p.
12) and install the driver.
19
Page 20
Troubleshooting
Problem Conrmation Resolution
If you connect the DUO-CAPTURE to a dierent USB
Numeral such as “2-” appears at beginning of device name (Windows)
Did you connect the DUO-CAPTURE to a dierent USB connector than the one you used when installing the driver?
connector than the one you used when installing the driver, a numeral may appear with the device name.
To have the device name appear without the numeral, connect the DUO-CAPTURE to the same USB connector used during installation, or reinstall the driver (p. 29).

Using the DUO-CAPTURE

Problem Conrmation Resolution
Is the driver installed? Install the driver (p. 9).
Make sure that the DUO-CAPTURE is connected to the computer correctly.
If the problem is not resolved, reinstall the driver (p. 29).
Exit all programs that are using the DUO-CAPTURE, disconnect the DUO-CAPTURE’s USB cable, and then reconnect it.
If the problem is not resolved, reinstall the driver (p. 29).
Exit all programs that are using the DUO-CAPTURE, disconnect the DUO-CAPTURE’s USB cable, and then reconnect it.
If the problem is not resolved, restart the computer.
Exit all programs that are using the DUO-CAPTURE, disconnect the DUO-CAPTURE’s USB cable, and then reconnect it.
If the problem is not resolved, restart the computer.
Connect the DUO-CAPTURE after the computer has started up.
(With some computers, the DUO-CAPTURE cannot be used if it is connected to the computer while the computer is starting up.)
Turn o the monitoring function (p. 28).
Cannot select or use DUO-CAPTURE device
Cannot change driver settings (Windows 8/ Windows 7)
Is the DUO-CAPTURE’s USB indicator o?
Is the DUO-CAPTURE’s device name displayed?
Did the computer enter standby (suspend) mode, hibernate mode, or sleep mode while the DUO-CAPTURE was connected?
Did you disconnect and reconnect the USB cable while using the DUO­CAPTURE?
Was the DUO-CAPTURE connected to the computer while the computer was starting up?
Is the monitoring function of Windows turned on?
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Page 21
Problem Conrmation Resolution
Is the driver installed? Install the driver (p. 9).
Troubleshooting
Cannot play back or record
Are the software’s input device and output device congured?
Is the DUO-CAPTURE’s USB indicator o?
Is another program using the DUO­CAPTURE?
Did the computer enter standby (suspend) mode, hibernate mode, or sleep mode while the DUO-CAPTURE was connected?
Did you disconnect and reconnect the USB cable while using the DUO­CAPTURE?
Is the sample rate setting correct?
Is the computer’s volume setting turned down?
Are you using voice communication software? (Windows 8/Windows 7)
Select the DUO-CAPTURE as the input and output device (p. 15, p. 16).
Make sure that the DUO-CAPTURE is connected to the computer correctly.
If the problem is not resolved, reinstall the driver (p. 29).
Exit all programs that are using the DUO-CAPTURE, disconnect the DUO-CAPTURE’s USB cable, and then reconnect it.
If the problem is not resolved, reinstall the driver (p. 29).
Exit all programs that are using the DUO-CAPTURE, disconnect the DUO-CAPTURE’s USB cable, and then reconnect it.
If the problem is not resolved, restart the computer.
Exit all programs that are using the DUO-CAPTURE, disconnect the DUO-CAPTURE’s USB cable, and then reconnect it.
If the problem is not resolved, restart the computer.
Make sure that the software’s audio sample rate setting matches the DUO-CAPTURE’s sample rate setting.
After changing the DUO-CAPTURE’s sample rate, exit all programs that are using the DUO-CAPTURE, disconnect the DUO-CAPTURE’s USB cable, and then reconnect it.
Adjust the computer’s volume setting (p. 27).
Disable automatic volume adjustment (p. 28).
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Troubleshooting
Problem Conrmation Resolution
Connect the DUO-CAPTURE after the computer has started up.
(With some computers, the DUO-CAPTURE cannot be used if it is connected to the computer while the computer is starting up.)
Stop playback or recording, and then try playing back or recording again.
If the problem is not resolved, exit all programs that are using the DUO-CAPTURE, disconnect the DUO-CAPTURE’s USB cable, and then reconnect it.
When using the DUO-CAPTURE, no sound is heard from the computer’s speakers.
Connect headphones to the DUO-CAPTURE.
Make sure that the digital device’s audio sample rate setting matches the DUO-CAPTURE’s sample rate setting.
After changing the DUO-CAPTURE’s sample rate, exit all programs that are using the DUO-CAPTURE, disconnect the DUO-CAPTURE’s USB cable, and then reconnect it.
Move away from the computer.
Use the [INPUT VOLUME] slider to increase the input level. If your software has an input level adjustment, check the input level setting.
When recording a microphone connected to the MIC/GUITAR jack, set the [Hi-Z] switch to “OFF.”
When recording a guitar connected to the MIC/ GUITAR jack, set the [Hi-Z] switch to “ON.”
When connection cables with resistors are used, the volume level of equipment connected to the inputs (LINE IN, MIC/GUITAR) may be low. If this happens, use connection cables that do not contain resistors.
The DUO-CAPTURE’s microphone input level is -45 dBu. If the sensitivity of the microphone is low, the sound will be quiet.
Cannot play back or record
No sound from computer’s speakers
Cannot play audio using digital connection
Noise heard when playing guitar
Recorded sound is too quiet
Was the DUO-CAPTURE connected to the computer while the computer was starting up?
Did the computer perform a processor­intensive task while you were using the DUO-CAPTURE?
This is not a malfunction.
Is the sample rate setting correct?
Does the noise decrease when the guitar’s volume is turned down?
Is the input level raised?
Is the [Hi-Z] switch set to “OFF”?
Is the [Hi-Z] switch set to “ON”?
Are you using a cable with a built-in resistor?
Does the sensitivity of the microphone match the input level of the DUO­CAPTURE?
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Problem Conrmation Resolution
Recorded sound is too loud
Is the input level too high?
Are multiple programs running? Exit programs that are not in use.
Use the [INPUT VOLUME] slider to decrease the input level. If your software has an input level adjustment, check the input level setting.
Troubleshooting
Sound is interrupted during playback or recording, sound drops out
Did you adjust the software’s audio buer size?
Did you adjust the driver’s audio buer size?
Have you adjusted the “Recording Margin” setting? (Mac OS X)
Is the system software up to date?
Have you used Mac OS X Software Update?
Are the drivers for the computer’s internal chipset and graphics card up to date?
Are the drivers for the computer’s LAN hardware (wired and wireless) up to date?
Is the computer’s power management setting set to economy mode?
Is the DUO-CAPTURE connected to a USB hub?
Is the monitoring function of Windows turned on? (Windows 8/Windows 7)
Did you try to play back or record immediately after the computer started up or after waking up from sleep mode?
If the software allows you to adjust the audio buer size, change the buer size.
Change the driver’s audio buer size setting (p. 30).
If audio drops out or if noise is heard even if you have adjusted the audio buer size, increase the “Recording Margin” setting (p. 32).
Run Windows Update or Microsoft Update and make sure the system software is up to date.
Run Software Update and make sure the system software is up to date.
Update to the latest drivers.
Install the latest LAN hardware drivers.
If the problem is not resolved, disable the LAN.
Congure power management settings (p. 24).
Connect the DUO-CAPTURE directly to one of the computer’s USB connectors.
Turn o the monitoring function (p. 28).
Wait and try playing back or recording later.
23
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Troubleshooting

Changing Computer Settings to Avoid Problems

Changing these computer settings can help you avoid the problems described in “Driver Installation” (p. 19) and “Using the DUO-CAPTURE” (p. 20).

Driver Signing Options Setting (Windows XP)

If the “Driver Signing Options” setting is set to [Block], you cannot install the driver. Congure as follows.
1. Open the “Control Panel,” click [Performance and Maintenance], and then click the [System] icon.
If you have selected Classic view, double-click [System].
2. Click the [Hardware] tab, and then click [Driver Signing].
The “Driver Signing Options” dialog box will open.
3. In the “Driver Signing Options” dialog box, select [Warn] or [Ignore], and then click [OK].
4. Click [OK] to close the “System Properties” dialog box.
5. Install the driver as described in “Driver Installation” (p. 9).
When you have completed the installation, return the “Driver Signing Options” setting to its original setting.

Power Management Settings

If the sound is interrupted during a performance or if sounds are missing, you may be able to resolve the problem by changing the computer’s power management settings.
Windows 8/Windows 7/Windows Vista
1. Open the “Control Panel,” click [System and Security] or [System and Maintenance],
and then click [Power Options].
If you have selected Icon view in Windows 8/Windows 7, double-click the [Power Options] icon.
If you have selected Classic view in Windows Vista, double-click the [Power Options] icon.
2. When “Select a power plan” appears, select [High performance].
3. Click [Change plan settings] next to “High performance.”
If “High performance” is not displayed in Windows 8/Windows 7, click [Show additional plans].
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Troubleshooting
4. Click [Change settings that are currently unavailable].
5. In the [Advanced settings] tab of the “Power Options” control panel, click the [+] mark
next to “Hard disk,” and then click the [+] mark next to “Turn o hard disk after.”
6. Click [Setting], click the down arrow, and then select [Never].
7. Click [OK] to close the “Power Options” window.
8. Close the “Edit plan settings” screen.
Windows XP
1. Open the “Control Panel,” click [Performance and Maintenance], and then click [Power
Options].
If you have selected Classic view, double-click [Power Options].
2. Click the [Power Schemes] tab, and set the “Power schemes” to [Always On].
3. Click [OK] to close the “Power Options Properties” window.
Mac OS X
This setting is not available on certain versions of Mac OS X.
1. Open “System Preferences” and click [Energy Saver].
2. Click [Options].
3. Set “Processor Performance” to [Highest].

System “Performance” Settings (Windows)

You may be able to solve the problem by changing the “Performance” setting of the system as described below.
Windows 8/Windows 7
1. Open the “Control Panel,” click [System and Security], and click [System].
If you have selected Icon view double-click the [System] icon.
2. At the left, click [Advanced system settings].
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Troubleshooting
3. A User Account Control dialog box will appear; click [Yes].
If you’re asked to enter an administrator password, log on to the computer with a user account that has administrator privileges, and make the setting again.
4. Click “Performance” [Settings], and click the [Advanced] tab.
5. Choose [Background services] and click [OK].
6. Click [OK] to close “System Properties.”
Windows Vista
1. Open the “Control Panel,” click [System and Maintenance], and click [System].
If you have selected Classic view, double-click the [System] icon.
2. In the list of “tasks” shown at the left, click [Advanced System Settings].
3. A User Account Control dialog box will appear; click [Continue].
If you’re asked to enter an administrator password, log on to the computer with a user account that has administrator privileges, and make the setting again.
4. Click “Performance” [Settings], and click the [Advanced] tab.
5. Choose [Background services] and click [OK].
6. Click [OK] to close System Properties.
Windows XP
1. Open the “Control Panel,” click [Performance and Maintenance], and click [System].
If you have selected Classic view, double-click the [System] icon.
2. Click the [Advanced] tab, and click “Performance” [Settings].
3. Click the [Advanced] tab.
4. Choose [Background services], and click [OK].
5. Click [OK] to close “System Properties.”
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Troubleshooting

Setting the System Volume

If the playback volume is too loud or too quiet, try adjusting the system volume.
Windows 8/Windows 7
1. Open the “Control Panel” and set the display mode to “Category.”
2. Click the [Hardware and Sound] tab, and then click [Adjust system volume].
3. After the volume mixer appears, select the DUO-CAPTURE’s [OUT] from the “Device”
pull-down menu and adjust the volume.
Windows Vista
1. Open the “Control Panel” and click [Hardware and Sound].
If you have selected Classic view, click [Control Panel Home] to exit Classic view.
2. Click [Adjust system volume] in “Sound.”
3. After the volume mixer appears, select the DUO-CAPTURE’s [OUT] from the “Device”
menu and adjust the volume.
If the [Mute] button is set to “On,” click the [Mute] button to set it to “O.”
Windows XP
1. Open the “Control Panel,” click [Sounds, Speech, and Audio Devices], and then click
[Sounds and Audio Devices].
If you have selected Classic view, double-click [Sounds and Audio Devices].
2. Click the [Audio] tab.
3. In the “Sound playback” area, make sure that [OUT (DUO-CAPTURE)] is selected as the
“Default device,” and click [Volume].
4. When the volume control appears, adjust the “Wave” volume.
If the mute check box is selected, clear the check box.
Mac OS X
1. Open “System Preferences” and click [Sound].
2. Click the [Output] tab.
3. In the “Select a device for sound output” area, make sure that [DUO-CAPTURE] is
selected and use the “Output volume” slider to adjust the volume.
If the mute check box is selected, clear the check box.
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Troubleshooting

Voice Communication Software Settings (Windows 8/Windows 7)

If you are using voice communication software, the volume of the audio device may be adjusted automatically to suit the characteristics of the conversation.
Use the following procedure to disable automatic volume adjustment.
1. Open the “Control Panel,” click [Hardware and Sound], and then click [Sound].
If you have selected Icon view, click [Sound].
2. In the [Communications] tab, set “When Windows detects communications activity” to [Do nothing].
3. Click [OK] to close the “Sound” window.

Monitoring Function Settings (Windows 8/Windows 7)

If the monitoring function of Windows is enabled, the input sound may be doubled (each sound is repeated) or feedback may be heard.
Use the following procedure to disable the monitoring function of Windows.
1. Open the “Control Panel,” click [Hardware and Sound], and then click [Sound].
If you have selected Icon view, click [Sound].
2. In the “Recording” area, click the DUO-CAPTURE’s [IN], and then click [Properties].
3. Open the “Listen” tab and clear the [Listen to this device] check box.
4. Click [OK] to close the “Properties” window.
5. Click [OK] to close the “Sound” window.
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Troubleshooting

Reinstalling the Driver

If you experience problems installing the driver, use the following procedure and reinstall the driver.
1. Delete the DUO-CAPTURE’s driver.
2. Install the driver again as described in “Driver Installation” (p. 9).

Deleting the Driver

If the computer does not detect the DUO-CAPTURE correctly, use the following procedure to delete the driver, and then install the driver again as described in “Driver Installation” (p. 9).
Windows
1. Start up the computer without the DUO-CAPTURE connected.
Disconnect all USB cables other than those for a USB keyboard and/or USB mouse (if used).
2. Log on to the computer with a user account that has administrator privileges.
3. Insert the included CD-ROM into the computer’s CD-ROM drive.
4. Double-click the [Uninstal] icon in [Driver] folder on the included CD-ROM.
5. When a conrmation screen regarding user account control appears, click [Yes] or
[Continue].
6. When “The installed DUO-CAPTURE driver will be uninstalled.” appears, click [OK].
If other messages appear, follow the instructions on the screen.
7. When “Uninstallation was completed.” appears, click [OK] and restart the computer.
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Troubleshooting
Mac OS X
1. Start up the computer without the DUO-CAPTURE connected.
Disconnect all USB cables other than those for a USB keyboard and/or USB mouse (if used).
2. Insert the included CD-ROM into the computer’s CD-ROM drive.
3. Double-click the [Uninstaller] in [Driver] folder on the included CD-ROM.
4. When “This uninstalls DUO-CAPTURE driver from this Macintosh.” appears, click
[Uninstall].
If other messages appear, follow the instructions on the screen.
5. When “Are you sure you want to uninstall the driver?” appears, click [OK].
6. The authentication dialog box or the message “Uninstaller requires that you type your
password” will appear. Enter the password and click [OK].
7. When “Uninstallation is completed.” appears, click [Restart] and restart the computer.
It may take some time for the computer to restart.

Advanced Driver Settings

You can set the input and output audio buer size and ASIO-related settings.
Windows
When using Windows 8/Windows 7, driver settings cannot be changed while the monitoring function of Windows is enabled. Turn o the monitoring function (“Monitoring Function Settings (Windows 8/Windows 7)” (p. 28)).
1. Exit all programs that are using the DUO-CAPTURE.
2. Open the “Control Panel” and set the display mode as follows.
Windows 8/Windows 7: Icon view
Windows Vista/Windows XP: Classic view
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Page 31
3. Double-click the DUO-CAPTURE icon.
The “DUO-CAPTURE Driver Settings” dialog box will appear.
1
2
3
4
5
6
No. Setting Description
You can adjust the input and output audio buer size.
Decrease the buer size to decrease latency. Increase the buer size if audio
Audio Buer Size
1
ASIO Buer Size
2
[Use Smaller ASIO
3
Buer Size]
[Use ASIO Direct
4
Monitor]
[Show “README”] Displays the README le.
5
drops out.
After adjusting the buer size, make sure to restart all programs that are using the DUO-CAPTURE. If using software that has an “audio device test” function, run the test function.
Species the minimum buer size that can be set when using ASIO-compatible software.
Depending on the software you are using, the buer size displayed here may dier from the actual buer size.
For details about setting the buer size, refer to the documentation for the software you are using.
You can decrease the buer size that can be set in the ASIO-compatible software by selecting this check box.
Select the check box when playing a software synthesizer in real time or when monitoring audio that is being input to DAW software in real time. Clear the check box if audio drops out.
Before adjusting “Audio Buer Size,” clear this check box.
To use the ASIO Direct Monitor function of ASIO-compatible software, select this check box.
Troubleshooting
Driver Information Displays the version of the driver that is currently installed.
6
31
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Troubleshooting
Mac OS X
1. Open “System Preferences” and click “DUO-CAPTURE.”
The driver setting panel appears.
Setting Description
Audio Buer Size
Recording Margin
Recording Timing
You can adjust the driver’s input and output audio buer size.
Decrease the buer size to decrease latency. Increase the buer size if audio drops out.
If audio drops out or if noise is heard even if you have adjusted the buer size setting in the software and adjusted the “Audio Buer Size” as explained above, increase the recording margin setting.
Adjust this setting if the recorded audio data is not in time.
If the audio software is running, the new setting will not be applied immediately when [Apply] is clicked. Quit all audio software; the new setting will be applied the next time you start the software.
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Main Specications
USB Audio Interface: Roland DUO-CAPTURE UA-11
Number of Audio Record/ Playback Channels
Signal Processing
Sampling Frequency
Nominal Input Level
Interface USB
Controllers
Indicators
Record 1 pair of stereo
Playback 1 pair of stereo
24 bits
44.1/48 kHz
Line input -10 dBu
Guitar input -25 dBu
Microphone input
[INPUT VOLUME] slider
[OUTPUT VOLUME] slider
[INPUT GAIN] button
[Hi-Z] button
[INPUT MONITOR] button
[SAMPLE RATE] switch
PEAK indicator
USB indicator
-45 dBu
Connectors
Power Supply Supplied from the computer
Current Draw 96 mA
Dimensions
Weight 130 g/5 oz (main unit only)
Accessories
(0 dBu = 0.775 Vrms)
* In the interest of product improvement, the
specications, appearance, and/or contents of this unit are subject to change without prior notice.
LINE IN jack (Stereo miniature phone type)
MIC/GUITAR jack (1/4-inch phone type)
PHONES jack (Stereo 1/4-inch type)
PHONES (LINE OUT) jack (Stereo miniature phone type)
USB connector (USB Type B)
81 (W) x 119 (D) x 31 (H) mm
3-3/16 x 4-11/16 x 1-1/4 inches
Owner’s Manual
CD-ROM
Cakewalk SONAR LE DVD-ROM (Windows)
USB Cable
(If any accessories are missing, please contact the place of purchase.)

Block Diagram

USB Connector
LINE IN Jack
MIC/GUITAR Jack
USB Indicator
PEAK Indicator
USB CODEC
PHONES Jack
PHONES Jack
[INPUT MONITOR] Button
33
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For EU Countries
For China
34
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For the USA
DECLARATION OF CONFORMITY
Compliance Information Statement
Model Name :
Type of Equipment :
Responsible Party :
Address :
Telephone :
For EU Countries
This product complies with the requirements of EMC Directive 2004/108/EC.
For the USA
FEDERAL COMMUNICATIONS COMMISSION
RADIO FREQUENCY INTERFERENCE STATEMENT
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limi ts are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
– Reorient or relocate the receiving antenna. – Increase the separation between the equipment and receiver. – Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. – Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Unauthorized changes or modification to this system can void the users authority to operate this equipment. This equipment requires shielded interface cables in order to meet FCC class B Limit.
For Canada
NOTICE
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
AVIS
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
For C.A. US (Proposition 65
WARNING
This product contains chemicals known to cause cancer, birth defects and other reproductive harm, including lead.
)
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* 5 1 0 0 0 1 7 8 6 1 - 0 4 *
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