For the following languages, a PDF version of the Owner’s Manual can be found on the CD-ROM.
Deutsch, Français, Italiano, Español, Português, Nederlands
Page 2
Before using this unit, carefully read the sections entitled: “USING THE UNIT SAFELY” and
“IMPORTANT NOTES” (p. 3; p. 5). These sections provide important information concerning the
proper operation of the unit. Additionally, in order to feel assured that you have gained a good
grasp of every feature provided by your new unit, this Owner’s Manual should be read in its
entirety. The manual should be saved and kept on hand as a convenient reference.
Used for instructions intended to alert the
user to the risk of death or severe injury
should the unit be used improperly.
Used for instructions intended to alert the
user to the risk of injury or material
damage should the unit be used
improperly.
* Material damage refers to damage or
other adverse effects caused with
respect to the home and all its
furnishings, as well to domestic animals
or pets.
ALWAYS OBSERVE THE FOLLOWING
• Do not open or perform any internal
modications on the unit.
• Do not attempt to repair the unit, or replace
parts within it (except when this manual
provides specic instructions directing you
to do so). Refer all servicing to your retailer,
the nearest Roland Service Center, or an
authorized Roland distributor, as listed on
the “Information” page.
• Never install the unit in any of the following
locations.
• Subject to temperature extremes
(e.g., direct sunlight in an enclosed
vehicle, near a heating duct, on top of
heat-generating equipment); or are
• Damp (e.g., baths, washrooms, on wet
oors); or are
• Exposed to steam or smoke; or are
• Subject to salt exposure; or are
• Humid; or are
• Exposed to rain; or are
• Dusty or sandy; or are
• Subject to high levels of vibration and
shakiness.
• Make sure you always have the unit placed
so it is level and sure to remain stable. Never
place it on stands that could wobble, or on
inclined surfaces.
About the Symbols
The symbol alerts the user to important instructions or
warnings.The specific meaning of the symbol is
determined by the design contained within the triangle. In
the case of the symbol at left, it is used for general
cautions, warnings, or alerts to danger.
The symbol alerts the user to items that must never be
carried out (are forbidden). The specific thing that must
not be done is indicated by the design contained within
the circle. In the case of the symbol at left, it means that
the unit must never be disassembled.
The symbol alerts the user to things that must be
carried out. The specific thing that must be done is
indicated by the design contained within the circle. In the
case of the symbol at left, it means that the power-cord
plug must be unplugged from the outlet.
• This unit, either alone or in combination
with an amplier and headphones or
speakers, may be capable of producing
sound levels that could cause permanent
hearing loss. Do not operate for a long
period of time at a high volume level, or
at a level that is uncomfortable. If you
experience any hearing loss or ringing in the
ears, you should immediately stop using the
unit, and consult an audiologist.
• Do not place containers containing liquid
on this product. Never allow foreign objects
(e.g., ammable objects, coins, wires) or
liquids (e.g., water or juice) to enter this
product. Doing so may cause short circuits,
faulty operation, or other malfunctions.
• Immediately disconnect the USB cable,
and request servicing by your retailer,
the nearest Roland Service Center, or an
authorized Roland distributor, as listed on
the “Information” page when:
• Objects have fallen into, or liquid has
been spilled onto the unit; or
• If smoke or unusual odor occurs
• The unit has been exposed to rain (or
otherwise has become wet); or
• The unit does not appear to operate
normally or exhibits a marked change in
performance.
3
Page 4
USING THE UNIT SAFETY
• In households with small children, an adult
should provide supervision until the child is
capable of following all the rules essential
for the safe operation of the unit.
• Protect the unit from strong impact.
(Do not drop it!)
• DO NOT play a CD-ROM disc on a
conventional audio CD player. The resulting
sound may be of a level that could cause
permanent hearing loss. Damage to
speakers or other system components may
result.
• Try to prevent cords and cables from
becoming entangled. Also, all cords and
cables should be placed so they are out of
the reach of children.
• Never climb on top of, nor place heavy
objects on the unit.
• Disconnect all cords coming from external
devices before moving the unit.
4
Page 5
IMPORTANT NOTES
Power Supply
• Before connecting this unit to other devices, turn o the
power to all units. This will help prevent malfunctions
and/or damage to speakers or other peripheral devices.
Placement
• Using the unit near power ampliers (or other
equipment containing large power transformers) may
induce hum. To alleviate the problem, change the
orientation of this unit; or move it farther away from the
source of interference.
• This device may interfere with radio and television
reception. Do not use this device in the vicinity of such
receivers.
• Noise may be produced if wireless communications
devices, such as cell phones, are operated in the vicinity
of this unit. Such noise could occur when receiving
or initiating a call, or while conversing. Should you
experience such problems, you should relocate such
wireless devices so they are at a greater distance from
this unit, or switch them o.
• Do not expose the unit to direct sunlight, place it near
devices that radiate heat, leave it inside an enclosed
vehicle, or otherwise subject it to temperature extremes.
Excessive heat can deform or discolor the unit.
• When moved from one location to another where the
temperature and/or humidity is very dierent, water
droplets (condensation) may form inside the unit.
Damage or malfunction may result if you attempt to use
the unit in this condition. Therefore, before using the
unit, you must allow it to stand for several hours, until
the condensation has completely evaporated.
• Do not put anything that contains water (e.g., ower
vases) on this unit. Also, avoid the use of insecticides,
perfumes, alcohol, nail polish, spray cans, etc., near the
unit. Swiftly wipe away any liquid that spills on the unit
using a dry, soft cloth.
Maintenance
• For everyday cleaning wipe the unit with a soft, dry
cloth or one that has been slightly dampened with
water. To remove stubborn dirt, use a cloth impregnated
with a mild, non-abrasive detergent. Afterwards, be sure
to wipe the unit thoroughly with a soft, dry cloth.
• Never use benzine, thinners, alcohol or solvents of any
kind, to avoid the possibility of discoloration and/or
deformation.
Additional Precautions
• Use a reasonable amount of care when using the unit’s
buttons, sliders, or other controls; and when using
its jacks and connectors. Rough handling can lead to
malfunctions.
• When connecting / disconnecting all cables, grasp the
connector itself—never pull on the cable. This way
you will avoid causing shorts, or damage to the cable’s
internal elements.
• To avoid disturbing your neighbors, try to keep the
unit’s volume at reasonable levels. You may prefer to use
headphones, so you do not need to be concerned about
those around you.
• When you need to transport the unit, package it in the
box (including padding) that it came in, if possible.
Otherwise, you will need to use equivalent packaging
materials.
• Some connection cables contain resistors. Do not use
cables that incorporate resistors for connecting to this
unit. The use of such cables can cause the sound level to
be extremely low, or impossible to hear. For information
on cable specications, contact the manufacturer of
the cable.
Handling CDs
• Avoid touching or scratching the shiny underside
(encoded surface) of the disc. Damaged or dirty CD discs
may not be read properly. Keep your discs clean using a
commercially available CD cleaner.
* Microsoft, Windows and Windows Vista are either
registered trademarks or trademarks of Microsoft
Corporation.
* The screen shots in this document are used in
compliance with the guidelines of the Microsoft
Corporation.
* Windows® is known ocially as: “Microsoft® Windows®
operating system.”
* Apple, Macintosh and Mac OS are either registered
trademarks or trademarks of Apple Inc.
* Cakewalk is a registered trademark of Cakewalk, Inc. in
the United States.
* ASIO is a trademark of Steinberg Media Technologies
GmbH.
* Company names and product names appearing in this
document are registered trademarks or trademarks of
their respective owners.
* MMP (Moore Microprocessor Portfolio) refers to a
patent portfolio concerned with microprocessor
architecture, which was developed by Technology
Properties Limited (TPL). Roland has licensed this
technology from the TPL Group.
3[OUTPUT VOLUME] sliderAdjusts the volume of the audio signal that is output to the PHONES jack.
4[SAMPLE RATE] switch
5[EXT] switch
3
Blinks in time with the audio signal that is input via the LINE IN jack or MIC/
GUITAR jack.
Adjusts the volume of the audio signal that is input via the LINE IN jack or
MIC/GUITAR jack.
Lights when the DUO-CAPTURE is connected to a computer and the
computer has detected the DUO-CAPTURE.
44.1k: The DUO-CAPTURE will record and play back at a sample rate of 44.1 kHz.
48k: The DUO-CAPTURE will record and play back at a sample rate of 48 kHz.
TAB: For connecting an iPad. Refer to “Using the DUO-CAPTURE with an
iPad” (p. 17).
Driver installation is not necessary.
COMPUTER: For connecting a computer. Refer to “Using the DUO-CAPTURE
with a Computer” (p. 17).
You must install the driver in your computer.
4
5
7
Page 8
Panel Descriptions
Front Panel, Rear Panel
+
ON
9
OFF
AUTO
+
6
No.NameDescription
LINE IN jack
6
MIC/GUITAR jack
7PHONES jack
8USB connectorUsed to connect the DUO-CAPTURE to a USB cable.
7
Used to connect the audio device that will send audio signals to the DUOCAPTURE. Use the [INPUT VOLUME] slider to adjust the volume (*1).
Used to connect a guitar or monaural dynamic microphone. Use the [INPUT
VOLUME] slider to adjust the volume (*1).
Used to connect headphones. Use the [OUTPUT VOLUME] slider to adjust the
volume. The stereo miniature phone-type jack on the right can be used as a
LINE OUT jack.
Determines whether the received audio signal is output directly to the
PHONES jack.
8
LINE IN
MIC/
GUITAR
[INPUT MONITOR] button
PHONES
[INPUT MONITOR] button
9
[Hi-Z] button
[INPUT GAIN] button
ON: The input audio signal is output directly.
OFF (AUTO): The input audio signal is not output directly. Note that when
ASIO-compatible software is used, the input audio signal may
be output directly according to the ASIO Direct Monitor setting.
Changes the impedance of the MIC/GUITAR jack (p. 16).
ON: Select “ON” when a guitar is connected.
OFF: Select “OFF” when a dynamic microphone is connected.
Changes the input gain of the LINE IN jack and the MIC/GUITAR jack (p. 16).
HI: Select “Hi” to increase input gain, such as when a dynamic
microphone is connected.
LO: Select “Lo” when an audio device is connected to the LINE IN jack or
when a guitar is connected.
ASIO-compatible
software
(*1): We recommend using one input jack (i.e., either the LINE jack or the MIC/GUITAR jack) at a time.
If devices are connected to both jacks at the same time, the sound input via both jacks is mixed
together, but the DUO-CAPTURE cannot adjust the balance of the mix.
8
Page 9
Driver Installation
Windows
Note
Do not connect the DUO-CAPTURE to the computer until you are directed to do so.
A “driver” is software that transfers data between the DUO-CAPTURE and application software
running on your computer, when your computer and the DUO-CAPTURE are connected.
1. Start up the computer without the DUO-CAPTURE connected.
Disconnect all USB cables other than those for a USB keyboard and/or USB mouse (if used).
Windows
Log on to the computer with a user account that has administrator privileges.
Windows 8
Switch to the “Desktop.”
2. Exit all applications that are running.
3. Insert the included CD-ROM into the CD-ROM drive.
4. Double-click the following le on the included CD-ROM and start the installer.
Operating SystemFile
Windows[Setup] in the [Driver] folder
Mac OS X[DuoCapture_USBDriver] in the [Driver] folder
Refer to the Roland website for the latest USB drivers and information about compatibility
with the latest operating system versions.
http://www.roland.com/
Mac OS X
Windows
Mac OS X
users: continue from p. 10
users: continue from p. 13
9
Page 10
Driver Installation
Windows
5. When a conrmation screen regarding user account control appears, click [Yes]
or [Continue].
6. When “The DUO-CAPTURE Driver will be installed on your computer.” appears,
click [Next].
7. Click [Next] again.
Windows 8/Windows 7/Windows Vista
If a dialog box regarding Windows security appears, click [Install].
Windows XP
If the “Software Install” dialog box appears, click [Continue] to proceed with the
installation.
If you cannot proceed, click [OK] to cancel the installation. Change the settings as
described in “Driver Signing Options Setting (Windows XP)” (p. 24) and try installing again.
8. When “Ready to install the driver.” appears,
connect the DUO-CAPTURE to the computer using
a USB cable.
* Turn down the volume on any peripheral devices before
connecting the USB cable.
It may take several minutes for the driver to be installed.
Windows 8/Windows 7/Windows Vista
If other messages appear, follow the instructions on the
screen. The driver will be installed automatically.
Windows XP
“Found new hardware” will appear in the lower-right corner
of the screen.
10
Windows 8/Windows 7/Windows Vista
users: continue from p. 12
Windows XP
users: continue from p. 11
Page 11
Driver Installation
Windows 8/Windows 7/Windows Vista
9. When “Installation has been completed.” appears, click [Close].
Close the "DUO-CAPTURE Driver Setup" dialog box.
10. Open the “Control Panel,” click [Hardware and Sound], and then click [Sound].
If you have selected Icon view or Classic view, double-click [Sound].
11. Click the [Playback] tab, select the DUO-CAPTURE’s [OUT], and then click [Set
Default].
12. Click [OK].
If you cannot select the DUO-CAPTURE, refer to “Using the DUO-CAPTURE” (p. 20).
If the DUO-CAPTURE is selected as the output device, the computer’s audio alerts will be played
using the DUO-CAPTURE; they will not be heard from the computer’s speakers.
Proceed to p. 14
To open the Control Panel
1. On the Start screen, click the Desktop.
2. Move the mouse pointer to the upper right or lower right corner of the screen
to display the charms.
* On touch-enabled PCs, swipe from the right side of the screen to display the charms.
3. Click [Settings] and display the “Settings charms.”
4. In “Settings charms,” click [Control Panel] to open the “Control Panel.”
Windows 8
11
Page 12
Driver Installation
Windows XP
9. If a dialog box that asks whether you
want to connect to Windows Update
appears, select [No, not this time] and
click [Next].
10. Select [Install the software automatically
(Recommended)] and click [Next].
11. If the “Hardware Installation” dialog box
appears, click [Continue Anyway] to proceed
with the installation.
12. When “Completing the Found New Hardware
Wizard” appears, click [Finish].
13. When “Installation has been completed.” appears,
click [Close] to close the “DUO-CAPTURE Driver
Setup” dialog box.
If the “Change System Settings” dialog box appears, click [Yes] to restart Windows.
14. Open the “Control Panel,” click [Sounds, Speech, and Audio Devices], and
then click [Sounds and Audio Devices].
If you have selected Classic view, double-click [Sounds and Audio Devices].
15. Click the [Audio] tab and select [OUT (DUO-CAPTURE)] in the [Sound
playback] area.
16. Click [OK].
Proceed to p. 14
If you cannot select the DUO-CAPTURE, refer to “Using the DUO-CAPTURE” (p. 20).
If the DUO-CAPTURE is selected as the output device, the computer’s audio alerts will be
played using the DUO-CAPTURE; they will not be heard from the computer’s speakers.
12
Page 13
Driver Installation
Mac OS X
If a dialog box requesting a password appears during installation, enter a computer
administrator’s user name and password and click the [Install Software] button or [OK]
button.
5. When “Welcome to the DUO-CAPTURE Driver installer” appears, click [Continue].
6. If the screen for selecting the installation destination appears, select the startup
disk and click [Continue].
7. When the installation type appears, click [Install] or [Upgrade].
8. Click [Continue Installation] in the next screen.
9. When the installation has nished, click [Restart] to restart the computer.
It may take some time for the computer to restart.
10. After the computer restarts, connect the
DUO-CAPTURE to the computer using a USB cable.
* Turn down the volume on any peripheral devices before
connecting the USB cable.
11. Open “System Preferences” and click [Sound].
12. Click the [Output] tab and select [DUO-CAPTURE
44.1kHz].
“44.1kHz” is displayed after the product name when the
sample rate switch on the DUO-CAPTURE is set to “44.1kHz.”
13. When you have nished making these settings,
quit “System Preferences.”
Proceed to p. 14
If you cannot select the DUO-CAPTURE, refer to “Using the DUO-CAPTURE” (p. 20).
If the DUO-CAPTURE is selected as the output device, the computer’s audio alerts will be
played using the DUO-CAPTURE; they will not be heard from the computer’s speakers.
13
Page 14
Driver Installation
Conrm that Sound can be Heard
Windows
1. Connect the headphones or speakers as shown
in the gure.
* To prevent malfunction and/or damage to speakers
or other devices, always turn down the volume, and
turn o the power on all devices before making any
connections.
2. Open the folder named [Sample] on the
included CD-ROM, and copy the le “TTears”
(.mp3) to the desktop.
3. Double-click the le “TTears” (.mp3) that you
copied to the desktop.
Windows
Windows Media Player starts.
Mac OS X
iTunes starts.
Click the playback button to play the sample le.
The software that starts and is used to play the sample le may vary depending on your
computer environment. If dierent software starts, play the sample le as described in the
owner’s manual for the software you are using.
4. Adjust the volume.
Use the DUO-CAPTURE’s [OUTPUT VOLUME] slider to adjust the volume.
Mac OS X
If the sample le can be heard, the computer and DUO-CAPTURE are connected properly and
the driver has been successfully installed.
If you cannot hear the sample le, refer to “Using the DUO-CAPTURE” (p. 20).
* Use of the demo song supplied with this product for any purpose other than private,
personal enjoyment without the permission of the copyright holder is prohibited by law.
Additionally, this data must not be copied, nor used in a secondary copyrighted work
without the permission of the copyright holder.
14
Page 15
Basic Use
Precautions Concerning the Use of Software
Before using the DUO-CAPTURE with your software, please note the following points.
• Connect the DUO-CAPTURE to the computer before starting the software.
• Do not disconnect the DUO-CAPTURE from the computer while the software is running. After
exiting the software, disconnect the DUO-CAPTURE.
• Select the DUO-CAPTURE for the software’s audio device setting.
• The DUO-CAPTURE will not operate in the Mac OS X Classic environment. Use the DUO-
CAPTURE when the Classic environment is not running.
Playing Back Audio
Set to match the
software’s sample
rate setting
Software’s Audio Output
Device: DUO-CAPTURE
DUO-CAPTURE
bottom panel
DUO-CAPTURE
rear panel
Front panel
15
Page 16
Basic Use
Recording Audio
Set to match the
software’s sample
rate setting
Software’s Audio Input
Device: DUO-CAPTURE
Cassette deck
Turntable
* We recommend using one input jack (i.e., either the LINE jack or the MIC/GUITAR jack) at a time.
If devices are connected to both jacks at the same time, the sound input via both jacks is mixed
together, but the DUO-CAPTURE cannot adjust the balance of the mix.
Set the [Hi-Z] button and the [INPUT GAIN] button as described below depending on the audio
device that is connected.
Device[Hi-Z] button[INPUT GAIN] button
MicrophoneOFFHI
GuitarONLO
Cassette deck
Turntable
—
(Either ON or OFF is acceptable)
DUO-CAPTURE
bottom panel
or
LO
Note
When recording a musical instrument such as a guitar, we recommend turning on the input
monitor (p. 8). You can listen to the instrument’s output directly without passing the audio signal
through the computer. When the input monitor is turned o, the instrument’s audio signal passes
through the computer, therefore the sound may be delayed. If sound is doubled when the [INPUT
MONITOR] button is set to “ON,” set the [INPUT MONITOR] button to “OFF (AUTO).”
* Howling could be produced depending on the location of microphones relative to speakers. This
can be remedied by:
1. Changing the orientation of the microphone(s).
2. Relocating microphone(s) at a greater distance from speakers.
3. Lowering volume levels.
16
Page 17
Basic Use
Connecting the External Equipment to DUO-CAPTURE
The [COMPUTER/TAB] switch located on the bottom panel needs to be
placed at the setting that’s appropriate for the device to which you’re
connecting the DUO-CAPTURE.
Switch positionConnected device
TABFor connecting an iPad. Refer to “Using the DUO-CAPTURE
COMPUTERFor connecting a computer. Refer to “Using the DUO-
Using the DUO-CAPTURE with a Computer
with an iPad” (p. 17).
Driver installation is not necessary.
CAPTURE with a Computer” (p. 17).
You must install the driver in your computer.
Rear panel
2
1
1. Set the DUO-CAPTURE’s [COMPUTER/TAB] switch to the “COMPUTER” position.
2. Connect the DUO-CAPTURE to the computer.
MEMO
If you want to connect the DUO-CAPTURE to a computer in which the USB driver has not been
installed, disconnect the DUO-CAPTURE’s USB cable from the computer, and install the USB driver
in the computer as described in the section “Driver Installation” in the DUO-CAPTURE owner’s
manual.
Bottom panel
Using the DUO-CAPTURE with an iPad
Before you continue, please make sure to access the following URL and check the operating
requirements and other relevant information.
http://www.roland.com/support/
17
Page 18
Basic Use
NOTE
• The rst-generation iPad cannot be used.
• The iPad app you’re using must support CoreAUDIO.
You’ll need to provide the following items
• iPad (made by the Apple Inc.)
• Apple iPad Camera Connection Kit (Camera Connector; made by the Apple Inc.)
• USB hub (commercially available; a type to which an AC adaptor or other power supply is
connected)
• USB cable (commercially available)
12
AC adaptor
included with the
USB hub
USB hub that works with a
connected power supply
(commercially available)
4
3
Rear panel
Bottom panel
Apple iPad Camera
Connection Kit
(Camera Connector)
1. Power up your USB hub (connect the AC adaptor to the USB hub).
2. Connect the USB hub to the iPad using the Camera Connector of the Apple iPad
Camera Connection Kit.
3. Set the DUO-CAPTURE’s [COMPUTER/TAB] switch to the “TAB” position.
4. Connect the DUO-CAPTURE to the USB hub.
MEMO
Operation may be unstable if you use a USB hub of a type that does not have a connected power
supply, or if you connect the DUO-CAPTURE directly to the iPad.
18
Page 19
Troubleshooting
If you experience problems, read this chapter rst. It contains tips for solving most problems. If this
chapter cannot help you solve a problem, please refer to the support section of our website. If the
problem is not resolved, refer to the contact information listed at the end of this document.
Roland website: http://www.roland.com/
Driver Installation
ProblemConrmationResolution
Installer does not
start
Cannot install
Warning or
error appears
during installation
(Windows)
Installer does not
exit
“Found New
Hardware Wizard”
appears again
after driver was
installed
(Windows XP)
Are you attempting to install from a
networked CD-ROM drive?
Are you logged on with a user account
that does not have administrator
privileges?
Is the “Driver Signing Options” setting set
to [Block]? (Windows XP)
Are other programs or resident programs
(such as antivirus programs) running?
In the “Device Manager,” do you see
“Other device,” “Unknown device,” or a
device for which “?,” “!,” or “x” is displayed?
Is your computer running on battery
power?
Other than a mouse and keyboard, are
any USB devices connected?
Is the DUO-CAPTURE connected to a
USB hub that is connected to a power
supply?
Did you connect the DUO-CAPTURE to
a dierent USB connector than the one
you used when installing the driver?
You cannot install from a networked CD-ROM drive.
Log on to the computer with a user account that
has administrator privileges.
For details, consult the administrator for your
computer system.
Change the “Driver Signing Options” setting (p. 24).
Be sure to exit all other programs before
installation.
Reinstall the DUO-CAPTURE driver (p. 29).
Connect the power cord to the computer.
Make sure that there are no USB devices
connected to the computer (other than a mouse
and keyboard) during installation.
Use a USB hub that connects to a power supply.
If you change the USB connector to which the
DUO-CAPTURE is connected, the “Found New
Hardware Wizard” may appear again even if the
driver has already been installed on the computer.
Follow step 9 of the driver installation procedure (p.
12) and install the driver.
19
Page 20
Troubleshooting
ProblemConrmationResolution
If you connect the DUO-CAPTURE to a dierent USB
Numeral such
as “2-” appears
at beginning
of device name
(Windows)
Did you connect the DUO-CAPTURE to
a dierent USB connector than the one
you used when installing the driver?
connector than the one you used when installing
the driver, a numeral may appear with the device
name.
To have the device name appear without the
numeral, connect the DUO-CAPTURE to the same
USB connector used during installation, or reinstall
the driver (p. 29).
Using the DUO-CAPTURE
ProblemConrmationResolution
Is the driver installed?Install the driver (p. 9).
Make sure that the DUO-CAPTURE is connected to
the computer correctly.
If the problem is not resolved, reinstall the driver
(p. 29).
Exit all programs that are using the DUO-CAPTURE,
disconnect the DUO-CAPTURE’s USB cable, and
then reconnect it.
If the problem is not resolved, reinstall the driver
(p. 29).
Exit all programs that are using the DUO-CAPTURE,
disconnect the DUO-CAPTURE’s USB cable, and
then reconnect it.
If the problem is not resolved, restart the computer.
Exit all programs that are using the DUO-CAPTURE,
disconnect the DUO-CAPTURE’s USB cable, and
then reconnect it.
If the problem is not resolved, restart the computer.
Connect the DUO-CAPTURE after the computer has
started up.
(With some computers, the DUO-CAPTURE cannot
be used if it is connected to the computer while the
computer is starting up.)
Turn o the monitoring function (p. 28).
Cannot select or
use DUO-CAPTURE
device
Cannot change
driver settings
(Windows 8/
Windows 7)
Is the DUO-CAPTURE’s USB indicator o?
Is the DUO-CAPTURE’s device name
displayed?
Did the computer enter standby
(suspend) mode, hibernate mode, or
sleep mode while the DUO-CAPTURE
was connected?
Did you disconnect and reconnect the
USB cable while using the DUOCAPTURE?
Was the DUO-CAPTURE connected to
the computer while the computer was
starting up?
Is the monitoring function of Windows
turned on?
20
Page 21
ProblemConrmationResolution
Is the driver installed?Install the driver (p. 9).
Troubleshooting
Cannot play back
or record
Are the software’s input device and
output device congured?
Is the DUO-CAPTURE’s USB indicator o?
Is another program using the DUOCAPTURE?
Did the computer enter standby
(suspend) mode, hibernate mode, or
sleep mode while the DUO-CAPTURE
was connected?
Did you disconnect and reconnect the
USB cable while using the DUOCAPTURE?
Is the sample rate setting correct?
Is the computer’s volume setting turned
down?
Are you using voice communication
software? (Windows 8/Windows 7)
Select the DUO-CAPTURE as the input and output
device (p. 15, p. 16).
Make sure that the DUO-CAPTURE is connected to
the computer correctly.
If the problem is not resolved, reinstall the driver
(p. 29).
Exit all programs that are using the DUO-CAPTURE,
disconnect the DUO-CAPTURE’s USB cable, and
then reconnect it.
If the problem is not resolved, reinstall the driver
(p. 29).
Exit all programs that are using the DUO-CAPTURE,
disconnect the DUO-CAPTURE’s USB cable, and
then reconnect it.
If the problem is not resolved, restart the computer.
Exit all programs that are using the DUO-CAPTURE,
disconnect the DUO-CAPTURE’s USB cable, and
then reconnect it.
If the problem is not resolved, restart the computer.
Make sure that the software’s audio sample rate
setting matches the DUO-CAPTURE’s sample rate
setting.
After changing the DUO-CAPTURE’s sample rate,
exit all programs that are using the DUO-CAPTURE,
disconnect the DUO-CAPTURE’s USB cable, and
then reconnect it.
Adjust the computer’s volume setting (p. 27).
Disable automatic volume adjustment (p. 28).
21
Page 22
Troubleshooting
ProblemConrmationResolution
Connect the DUO-CAPTURE after the computer has
started up.
(With some computers, the DUO-CAPTURE cannot
be used if it is connected to the computer while the
computer is starting up.)
Stop playback or recording, and then try playing
back or recording again.
If the problem is not resolved, exit all programs
that are using the DUO-CAPTURE, disconnect the
DUO-CAPTURE’s USB cable, and then reconnect it.
When using the DUO-CAPTURE, no sound is heard
from the computer’s speakers.
Connect headphones to the DUO-CAPTURE.
Make sure that the digital device’s audio sample
rate setting matches the DUO-CAPTURE’s sample
rate setting.
After changing the DUO-CAPTURE’s sample rate,
exit all programs that are using the DUO-CAPTURE,
disconnect the DUO-CAPTURE’s USB cable, and
then reconnect it.
Move away from the computer.
Use the [INPUT VOLUME] slider to increase the input
level. If your software has an input level adjustment,
check the input level setting.
When recording a microphone connected to the
MIC/GUITAR jack, set the [Hi-Z] switch to “OFF.”
When recording a guitar connected to the MIC/
GUITAR jack, set the [Hi-Z] switch to “ON.”
When connection cables with resistors are used, the
volume level of equipment connected to the inputs
(LINE IN, MIC/GUITAR) may be low. If this happens,
use connection cables that do not contain resistors.
The DUO-CAPTURE’s microphone input level is -45
dBu. If the sensitivity of the microphone is low, the
sound will be quiet.
Cannot play back
or record
No sound from
computer’s
speakers
Cannot play
audio using digital
connection
Noise heard when
playing guitar
Recorded sound is
too quiet
Was the DUO-CAPTURE connected to
the computer while the computer was
starting up?
Did the computer perform a processorintensive task while you were using the
DUO-CAPTURE?
This is not a malfunction.
Is the sample rate setting correct?
Does the noise decrease when the
guitar’s volume is turned down?
Is the input level raised?
Is the [Hi-Z] switch set to “OFF”?
Is the [Hi-Z] switch set to “ON”?
Are you using a cable with a built-in
resistor?
Does the sensitivity of the microphone
match the input level of the DUOCAPTURE?
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Page 23
ProblemConrmationResolution
Recorded sound is
too loud
Is the input level too high?
Are multiple programs running?Exit programs that are not in use.
Use the [INPUT VOLUME] slider to decrease the
input level. If your software has an input level
adjustment, check the input level setting.
Troubleshooting
Sound is
interrupted
during playback or
recording, sound
drops out
Did you adjust the software’s audio
buer size?
Did you adjust the driver’s audio buer
size?
Have you adjusted the “Recording
Margin” setting? (Mac OS X)
Is the system software up to date?
Have you used Mac OS X Software
Update?
Are the drivers for the computer’s
internal chipset and graphics card up
to date?
Are the drivers for the computer’s LAN
hardware (wired and wireless) up to
date?
Is the computer’s power management
setting set to economy mode?
Is the DUO-CAPTURE connected to a
USB hub?
Is the monitoring function of Windows
turned on? (Windows 8/Windows 7)
Did you try to play back or record
immediately after the computer started
up or after waking up from sleep mode?
If the software allows you to adjust the audio buer
size, change the buer size.
Change the driver’s audio buer size setting (p. 30).
If audio drops out or if noise is heard even if you
have adjusted the audio buer size, increase the
“Recording Margin” setting (p. 32).
Run Windows Update or Microsoft Update and
make sure the system software is up to date.
Run Software Update and make sure the system
software is up to date.
Update to the latest drivers.
Install the latest LAN hardware drivers.
If the problem is not resolved, disable the LAN.
Congure power management settings (p. 24).
Connect the DUO-CAPTURE directly to one of the
computer’s USB connectors.
Turn o the monitoring function (p. 28).
Wait and try playing back or recording later.
23
Page 24
Troubleshooting
Changing Computer Settings to Avoid Problems
Changing these computer settings can help you avoid the problems described in “Driver Installation”
(p. 19) and “Using the DUO-CAPTURE” (p. 20).
Driver Signing Options Setting (Windows XP)
If the “Driver Signing Options” setting is set to [Block], you cannot install the driver. Congure as
follows.
1. Open the “Control Panel,” click [Performance and Maintenance], and then click the
[System] icon.
If you have selected Classic view, double-click [System].
2. Click the [Hardware] tab, and then click [Driver Signing].
The “Driver Signing Options” dialog box will open.
3. In the “Driver Signing Options” dialog box, select [Warn] or [Ignore], and then click
[OK].
4. Click [OK] to close the “System Properties” dialog box.
5. Install the driver as described in “Driver Installation” (p. 9).
When you have completed the installation, return the “Driver Signing Options” setting to its original
setting.
Power Management Settings
If the sound is interrupted during a performance or if sounds are missing, you may be able to resolve
the problem by changing the computer’s power management settings.
Windows 8/Windows 7/Windows Vista
1. Open the “Control Panel,” click [System and Security] or [System and Maintenance],
and then click [Power Options].
• If you have selected Icon view in Windows 8/Windows 7, double-click the [Power Options] icon.
• If you have selected Classic view in Windows Vista, double-click the [Power Options] icon.
2. When “Select a power plan” appears, select [High performance].
3. Click [Change plan settings] next to “High performance.”
If “High performance” is not displayed in Windows 8/Windows 7, click [Show additional plans].
24
Page 25
Troubleshooting
4. Click [Change settings that are currently unavailable].
5. In the [Advanced settings] tab of the “Power Options” control panel, click the [+] mark
next to “Hard disk,” and then click the [+] mark next to “Turn o hard disk after.”
6. Click [Setting], click the down arrow, and then select [Never].
7. Click [OK] to close the “Power Options” window.
8. Close the “Edit plan settings” screen.
Windows XP
1. Open the “Control Panel,” click [Performance and Maintenance], and then click [Power
Options].
If you have selected Classic view, double-click [Power Options].
2. Click the [Power Schemes] tab, and set the “Power schemes” to [Always On].
3. Click [OK] to close the “Power Options Properties” window.
Mac OS X
This setting is not available on certain versions of Mac OS X.
1. Open “System Preferences” and click [Energy Saver].
2. Click [Options].
3. Set “Processor Performance” to [Highest].
System “Performance” Settings (Windows)
You may be able to solve the problem by changing the “Performance” setting of the system as
described below.
Windows 8/Windows 7
1. Open the “Control Panel,” click [System and Security], and click [System].
If you have selected Icon view double-click the [System] icon.
2. At the left, click [Advanced system settings].
25
Page 26
Troubleshooting
3. A User Account Control dialog box will appear; click [Yes].
If you’re asked to enter an administrator password, log on to the computer with a user account that
has administrator privileges, and make the setting again.
4. Click “Performance” [Settings], and click the [Advanced] tab.
5. Choose [Background services] and click [OK].
6. Click [OK] to close “System Properties.”
Windows Vista
1. Open the “Control Panel,” click [System and Maintenance], and click [System].
If you have selected Classic view, double-click the [System] icon.
2. In the list of “tasks” shown at the left, click [Advanced System Settings].
3. A User Account Control dialog box will appear; click [Continue].
If you’re asked to enter an administrator password, log on to the computer with a user account that
has administrator privileges, and make the setting again.
4. Click “Performance” [Settings], and click the [Advanced] tab.
5. Choose [Background services] and click [OK].
6. Click [OK] to close System Properties.
Windows XP
1. Open the “Control Panel,” click [Performance and Maintenance], and click [System].
If you have selected Classic view, double-click the [System] icon.
2. Click the [Advanced] tab, and click “Performance” [Settings].
3. Click the [Advanced] tab.
4. Choose [Background services], and click [OK].
5. Click [OK] to close “System Properties.”
26
Page 27
Troubleshooting
Setting the System Volume
If the playback volume is too loud or too quiet, try adjusting the system volume.
Windows 8/Windows 7
1. Open the “Control Panel” and set the display mode to “Category.”
2. Click the [Hardware and Sound] tab, and then click [Adjust system volume].
3. After the volume mixer appears, select the DUO-CAPTURE’s [OUT] from the “Device”
pull-down menu and adjust the volume.
Windows Vista
1. Open the “Control Panel” and click [Hardware and Sound].
If you have selected Classic view, click [Control Panel Home] to exit Classic view.
2. Click [Adjust system volume] in “Sound.”
3. After the volume mixer appears, select the DUO-CAPTURE’s [OUT] from the “Device”
menu and adjust the volume.
If the [Mute] button is set to “On,” click the [Mute] button to set it to “O.”
Windows XP
1. Open the “Control Panel,” click [Sounds, Speech, and Audio Devices], and then click
[Sounds and Audio Devices].
If you have selected Classic view, double-click [Sounds and Audio Devices].
2. Click the [Audio] tab.
3. In the “Sound playback” area, make sure that [OUT (DUO-CAPTURE)] is selected as the
“Default device,” and click [Volume].
4. When the volume control appears, adjust the “Wave” volume.
If the mute check box is selected, clear the check box.
Mac OS X
1. Open “System Preferences” and click [Sound].
2. Click the [Output] tab.
3. In the “Select a device for sound output” area, make sure that [DUO-CAPTURE] is
selected and use the “Output volume” slider to adjust the volume.
If the mute check box is selected, clear the check box.
27
Page 28
Troubleshooting
Voice Communication Software
Settings (Windows 8/Windows 7)
If you are using voice communication software, the volume of the audio device may be adjusted
automatically to suit the characteristics of the conversation.
Use the following procedure to disable automatic volume adjustment.
1. Open the “Control Panel,” click [Hardware and Sound], and then click [Sound].
If you have selected Icon view, click [Sound].
2. In the [Communications] tab, set “When Windows detects communications activity” to
[Do nothing].
3. Click [OK] to close the “Sound” window.
Monitoring Function Settings (Windows 8/Windows 7)
If the monitoring function of Windows is enabled, the input sound may be doubled (each sound is
repeated) or feedback may be heard.
Use the following procedure to disable the monitoring function of Windows.
1. Open the “Control Panel,” click [Hardware and Sound], and then click [Sound].
If you have selected Icon view, click [Sound].
2. In the “Recording” area, click the DUO-CAPTURE’s [IN], and then click [Properties].
3. Open the “Listen” tab and clear the [Listen to this device] check box.
4. Click [OK] to close the “Properties” window.
5. Click [OK] to close the “Sound” window.
28
Page 29
Troubleshooting
Reinstalling the Driver
If you experience problems installing the driver, use the following procedure and reinstall the driver.
1. Delete the DUO-CAPTURE’s driver.
2. Install the driver again as described in “Driver Installation” (p. 9).
Deleting the Driver
If the computer does not detect the DUO-CAPTURE correctly, use the following procedure to delete
the driver, and then install the driver again as described in “Driver Installation” (p. 9).
Windows
1. Start up the computer without the DUO-CAPTURE connected.
Disconnect all USB cables other than those for a USB keyboard and/or USB mouse (if used).
2. Log on to the computer with a user account that has administrator privileges.
3. Insert the included CD-ROM into the computer’s CD-ROM drive.
4. Double-click the [Uninstal] icon in [Driver] folder on the included CD-ROM.
5. When a conrmation screen regarding user account control appears, click [Yes] or
[Continue].
6. When “The installed DUO-CAPTURE driver will be uninstalled.” appears, click [OK].
If other messages appear, follow the instructions on the screen.
7. When “Uninstallation was completed.” appears, click [OK] and restart the computer.
29
Page 30
Troubleshooting
Mac OS X
1. Start up the computer without the DUO-CAPTURE connected.
Disconnect all USB cables other than those for a USB keyboard and/or USB mouse (if used).
2. Insert the included CD-ROM into the computer’s CD-ROM drive.
3. Double-click the [Uninstaller] in [Driver] folder on the included CD-ROM.
4. When “This uninstalls DUO-CAPTURE driver from this Macintosh.” appears, click
[Uninstall].
If other messages appear, follow the instructions on the screen.
5. When “Are you sure you want to uninstall the driver?” appears, click [OK].
6. The authentication dialog box or the message “Uninstaller requires that you type your
password” will appear.
Enter the password and click [OK].
7. When “Uninstallation is completed.” appears, click [Restart] and restart the computer.
It may take some time for the computer to restart.
Advanced Driver Settings
You can set the input and output audio buer size and ASIO-related settings.
Windows
When using Windows 8/Windows 7, driver settings cannot be changed while the monitoring
function of Windows is enabled. Turn o the monitoring function (“Monitoring Function Settings
(Windows 8/Windows 7)” (p. 28)).
1. Exit all programs that are using the DUO-CAPTURE.
2. Open the “Control Panel” and set the display mode as follows.
• Windows 8/Windows 7: Icon view
• Windows Vista/Windows XP: Classic view
30
Page 31
3. Double-click the DUO-CAPTURE icon.
The “DUO-CAPTURE Driver Settings” dialog box will appear.
1
2
3
4
5
6
No.SettingDescription
You can adjust the input and output audio buer size.
Decrease the buer size to decrease latency. Increase the buer size if audio
Audio Buer Size
1
ASIO Buer Size
2
[Use Smaller ASIO
3
Buer Size]
[Use ASIO Direct
4
Monitor]
[Show “README”]Displays the README le.
5
drops out.
After adjusting the buer size, make sure to restart all programs that are using
the DUO-CAPTURE. If using software that has an “audio device test” function,
run the test function.
Species the minimum buer size that can be set when using ASIO-compatible
software.
Depending on the software you are using, the buer size displayed here may
dier from the actual buer size.
For details about setting the buer size, refer to the documentation for the
software you are using.
You can decrease the buer size that can be set in the ASIO-compatible
software by selecting this check box.
Select the check box when playing a software synthesizer in real time or when
monitoring audio that is being input to DAW software in real time. Clear the
check box if audio drops out.
Before adjusting “Audio Buer Size,” clear this check box.
To use the ASIO Direct Monitor function of ASIO-compatible software, select
this check box.
Troubleshooting
Driver InformationDisplays the version of the driver that is currently installed.
6
31
Page 32
Troubleshooting
Mac OS X
1. Open “System Preferences” and click “DUO-CAPTURE.”
The driver setting panel appears.
SettingDescription
Audio Buer Size
Recording Margin
Recording Timing
You can adjust the driver’s input and output audio buer size.
Decrease the buer size to decrease latency. Increase the buer size if audio drops out.
If audio drops out or if noise is heard even if you have adjusted the buer size setting
in the software and adjusted the “Audio Buer Size” as explained above, increase the
recording margin setting.
Adjust this setting if the recorded audio data is not in time.
If the audio software is running, the new setting will not be applied immediately when
[Apply] is clicked. Quit all audio software; the new setting will be applied the next time
you start the software.
32
Page 33
Main Specications
USB Audio Interface: Roland DUO-CAPTURE UA-11
Number of
Audio Record/
Playback
Channels
Signal
Processing
Sampling
Frequency
Nominal Input
Level
InterfaceUSB
Controllers
Indicators
Record1 pair of stereo
Playback1 pair of stereo
24 bits
44.1/48 kHz
Line input-10 dBu
Guitar input-25 dBu
Microphone
input
[INPUT VOLUME] slider
[OUTPUT VOLUME] slider
[INPUT GAIN] button
[Hi-Z] button
[INPUT MONITOR] button
[SAMPLE RATE] switch
PEAK indicator
USB indicator
-45 dBu
Connectors
Power SupplySupplied from the computer
Current Draw96 mA
Dimensions
Weight130 g/5 oz (main unit only)
Accessories
(0 dBu = 0.775 Vrms)
* In the interest of product improvement, the
specications, appearance, and/or contents of this
unit are subject to change without prior notice.
LINE IN jack (Stereo miniature
phone type)
MIC/GUITAR jack (1/4-inch phone
type)
PHONES jack (Stereo 1/4-inch type)
PHONES (LINE OUT) jack (Stereo
miniature phone type)
USB connector (USB Type B)
81 (W) x 119 (D) x 31 (H) mm
3-3/16 x 4-11/16 x 1-1/4 inches
Owner’s Manual
CD-ROM
Cakewalk SONAR LE DVD-ROM
(Windows)
USB Cable
(If any accessories are missing,
please contact the place of
purchase.)
Block Diagram
USB
Connector
LINE IN Jack
MIC/GUITAR
Jack
USB Indicator
PEAK Indicator
USB CODEC
PHONES Jack
PHONES Jack
[INPUT MONITOR]
Button
33
Page 34
For EU Countries
For China
34
Page 35
For the USA
DECLARATION OF CONFORMITY
Compliance Information Statement
Model Name :
Type of Equipment :
Responsible Party :
Address :
Telephone :
For EU Countries
This product complies with the requirements of EMC Directive 2004/108/EC.
For the USA
FEDERAL COMMUNICATIONS COMMISSION
RADIO FREQUENCY INTERFERENCE STATEMENT
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limi ts are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
– Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Unauthorized changes or modification to this system can void the users authority to operate this equipment.
This equipment requires shielded interface cables in order to meet FCC class B Limit.
For Canada
NOTICE
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
AVIS
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
For C.A. US (Proposition 65
WARNING
This product contains chemicals known to cause cancer, birth defects and other reproductive harm, including lead.
)
35
Page 36
*5 1 0 0 0 1 7 8 6 1 -0 4 *
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