Rockwell Automation 6189x User Manual

User Manual

Integrated Display Industrial Computers

Catalog Numbers 6181P, 6189V-6181TRAY, 6189V-6181HDD100GB, 6189V-6181SSD32GB, 6189V-6181SSD64GB, 6189V-BOOKBRKT, 6189V-DPDVI, 6189V-DPVGA, 6189V-PCIR, 6189V-EXTPCI2, 6189V-PSU6181AC, 6189V-PSU6181DC, 6189V-8GSODDR3, 6189V-16GSODDR3, 6189V-ODD, 6189V-ACCESSBOX6181

Important User Information

IMPORTANT

Read this document and the documents listed in the additional resources section about installation, configuration, and operation of this equipment before you install, configure, operate, or maintain this product. Users are required to familiarize themselves with installation and wiring instructions in addition to requirements of all applicable codes, laws, and standards.

Activities including installation, adjustments, putting into service, use, assembly, disassembly, and maintenance are required to be carried out by suitably trained personnel in accordance with applicable code of practice.

If this equipment is used in a manner not specified by the manufacturer, the protection provided by the equipment may be impaired.

In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages resulting from the use or application of this equipment.

The examples and diagrams in this manual are included solely for illustrative purposes. Because of the many variables and requirements associated with any particular installation, Rockwell Automation, Inc. cannot assume responsibility or liability for actual use based on the examples and diagrams.

No patent liability is assumed by Rockwell Automation, Inc. with respect to use of information, circuits, equipment, or software described in this manual.

Reproduction of the contents of this manual, in whole or in part, without written permission of Rockwell Automation, Inc., is prohibited.

Throughout this manual, when necessary, we use notes to make you aware of safety considerations.

WARNING: Identifies information about practices or circumstances that can cause an explosion in a hazardous environment, which may lead to personal injury or death, property damage, or economic loss.

ATTENTION: Identifies information about practices or circumstances that can lead to personal injury or death, property damage, or economic loss. Attentions help you identify a hazard, avoid a hazard, and recognize the consequence.

Identifies information that is critical for successful application and understanding of the product.

Labels may also be on or inside the equipment to provide specific precautions.

SHOCK HAZARD: Labels may be on or inside the equipment, for example, a drive or motor, to alert people that dangerous voltage may be present.

BURN HAZARD: Labels may be on or inside the equipment, for example, a drive or motor, to alert people that surfaces may reach dangerous temperatures.

ARC FLASH HAZARD: Labels may be on or inside the equipment, for example, a motor control center, to alert people to potential Arc Flash. Arc Flash will cause severe injury or death. Wear proper Personal Protective Equipment (PPE). Follow ALL Regulatory requirements for safe work practices and for Personal Protective Equipment (PPE).

Allen-Bradley, Rockwell Software, and Rockwell Automation are trademarks of Rockwell Automation, Inc.

Trademarks not belonging to Rockwell Automation are property of their respective companies.

Preface

Features

Preface Objectives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Purpose of This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Additional Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Abbreviations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Chapter 1

Chapter Objectives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Computer Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Computer Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Hardware Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

External Components and I/O . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Internal Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

System Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Multi-touch Touchscreens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Status Indicators and UIB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Hardware Monitor and Watchdog Timer Utilities . . . . . . . . . . . . . . 18

Hardware Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Watchdog Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Intel Active Management Technology (AMT) 9.0 . . . . . . . . . . . . . . 18

Intel Rapid Start Technology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Installation

Chapter 2

Chapter Objectives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Installation Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Environment and Enclosure Information. . . . . . . . . . . . . . . . . . . . . . . 22

European Union Directive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Installation Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Mounting Clearance Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Computer Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Install the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Panel Mounting Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Panel Cutout Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Mount the Display Computer in a Panel . . . . . . . . . . . . . . . . . . . . . . . 30

Mount the Non-display Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Connect Peripherals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Connect Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Connect AC Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Connect DC Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

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Operation

Functional Ground Screw. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

AC Power Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

DC Power Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Connect to a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Chapter 3

Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Operating Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Touchscreen Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Start the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Restart the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Shut Down the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Adjust the Display Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Chapter 4

Component Replacement

UEFI Set-up Utility

Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Accessories and Replacement Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Voltage Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Electrostatic Discharge Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Pre-configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Post-configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Required Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Remove the Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Reinstall the Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

CompactFlash Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Drive Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Replace a Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Replace or Add Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Memory Configuration Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Replace or Add a Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Replace the RTC Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Replace the Power Supply Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Chapter 5

Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Set-up Utility Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Access the Set-up Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Set-up Screen Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Firmware Update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Firmware Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Common Buttons at the Bottom of Screens. . . . . . . . . . . . . . . . . . . . . 60

Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

4 Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014

Table of Contents

Advanced. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Enable PXE Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

PCI Subsystem Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

ACPI Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

CPU Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

SATA Configuration (AHCI mode) . . . . . . . . . . . . . . . . . . . . . . . . 66

SATA Configuration (RAID mode) . . . . . . . . . . . . . . . . . . . . . . . . 67

SATA Configuration (IDE mode) . . . . . . . . . . . . . . . . . . . . . . . . . . 68

USB Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Power Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Intel Rapid Start Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Super IO Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Hardware Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

AMT Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Chipset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

User Interface Button (UIB) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Watchdog Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Boot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Save & Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

AMI Rescue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Make a Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Restore from an Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Hardware History. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

System Troubleshooting

Chapter 6

Chapter Objectives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Hardware Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Troubleshooting Checklists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Issues during Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Issues after Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Issues Running New Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Issues with the Add-in Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Issues with the Integrated Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Issues with an External Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Load the System Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Clear the UEFI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Ship or Transport the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Dispose of the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014 5

Table of Contents

Chapter 7

Use a Touchscreen

Maintenance

Specifications

Accessories Installation

Touchscreen Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Driver Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

PCAP Touchscreen Technology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Resistive Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Calibrate the Resistive Touchscreen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Chapter 8

Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Clean the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Clean the Integrated Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Clean the Fan (Intel Core i7 models) . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Clean the Heat Sink and Vent Holes . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Remove Paint and Grease from Bezel . . . . . . . . . . . . . . . . . . . . . . . . . 100

Appendix A

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Appendix B

Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Pre-installation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Install an Add-in Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

PCI/PCIe Riser Board Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Install Additional Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Index

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

6 Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014

Preface

Preface Objectives

Purpose of This Manual

Additional Resources

This preface covers the following topics:

• Purpose of This Manual

• Additional Resources

• Abbreviations

This manual is a user guide for integrated display industrial computers. It provides procedures to the following:

• Install the computer.

• Make computer connections.

• Operate the computer.

• Troubleshoot the computer.

These documents contain additional information to related products from Rockwell Automation.

Resource Description

Industrial Integrated Display Computers Product Information, publication 6181P-PC001

Industrial Automation Wiring and Grounding Guidelines, publication 1770-4.1

Provides basic product information on the integrated display computers.

Provides general guidelines for installing a Rockwell Automation® industrial system.

You can view or download publications at http://www.rockwellautomation.com/

literature.

Allen-Bradley distributor or Rockwell Automation sales representative.

To order paper copies of technical documentation, contact your local

Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014 7

Preface

Abbreviations

The following abbreviations are used in this publication.

Abbr Meaning Abbr Meaning

ACPI Advanced configuration (and) power

interface

AHCI Advanced host controller interface PCAP

AMI American Megatrends, Inc. PCB Printed circuit board

AMT Active management technology PCDC Product Compatibility and Download Center

BIOS Basic input/output system PCH Platform control hub

CF CompactFlash PCI Peripheral component interconnect

CPU Central processing unit PCIe Peripheral component interconnect express

CMOS Complementary metal oxide semiconductor PEG PCI express graphics

COM Communication (serial port interface) PELV Protective extra-low voltage

CRC Cyclic redundancy clock PERR PCI parity error

DDR Double data rate (RAM) POST Power on self test

DIMM Dual in-line memory module PSU Power supply unit

DP DisplayPort (digital display interface) PXE Pre-boot execution environment

DVI Digital video interface RAID Redundant array (of) independent disks

DVMT Dynamic video memory technology RAM Random access memory

ECC Error correcting code RIUP Remove or insert under power

eDP Embedded DisplayPort RMS Root-mean-square

EEA European Environment Agency RTC Real-time clock

EMC Electromagnetic compatibility SAS Serial attached SCSI

EOS Embedded operating system SATA Serial advanced technology attachment

ESD Electrostatic discharge SCSI Small computer system interface

EWF Enhanced write filter SELV Safety extra-low voltage

FAT File allocation table SERR PCI signal error

HDD Hard disk drive SPD Serial presence detect

HORM Hibernate once, resume many SSD Solid state drive

IDE Integrated device electronics TFT Thin film transistor

IEC International Engineering Consortium UEFI Universal extensible firmware interface

IGD Intel graphics driver USB Universal serial bus

KVM Keyboard video mouse UPS Uninterruptible power source

LAN Local area network VBAT Voltage (battery)

NEMA

National Electrical Manufacturers Association

Optical disk drive

ODD

OSK

On screen keyboard

Protective capacitive (touchscreen)

VDDR Voltage (DDR RAM)

VGA Video graphics array

8 Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014

Features

Chapter 1

Chapter Objectives

Computer Overview

This chapter provides information on the following topics:

• Computer Overview

• Operating Systems

• Computer Options

• Before You Begin

• Parts List

• Hardware Features

The Rockwell Automation 6181P integrated display industrial computers provide users with a simplified, all-in-one touchscreen and a CPU with the technology to support everything from traditional Microsoft and Linux operating systems to virtualized images. This platform was designed to complement the Intel fourth generation Core-i processors and bring technology such as USB 3.0, DisplayPort, and Intel Rapid Start capabilities to these computers.

6181P integrated display industrial computers answer the needs of the industries we serve by offering a variety of display sizes, models, and mounting methods. Display and non-display models are available, with display sizes offered in both standard (4:3/5:4) format and widescreen (16:9) format. 6181P stainless steel bezel display computers address NEMA 4X requirements and are a choice selection for food and beverage applications. Various mounting methods are possible with these computers in landscape and portrait orientations, as well as a space-saving ‘bookshelf ’ mounting option on non-display versions.

The integrated display computers with an aluminum bezel provide several easy-to-use features for quicker decisions and action:

• Front status indicators - Provide a quick at-a-glance status about the personal computer hardware.

• Front lockable USB 3.0 port - Provides easy but controlled access to files, images, and system data.

• Front User Interface Button (UIB) - Provides one-touch UEFI (BIOS) access upon startup and is user-configurable for application flexibility.

The Rockwell Automation 6181P integrated display industrial computers offer a platform that is designed, built, and tested to withstand the wear and tear of everyday use in tough, industrial environments.

Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014 9

Chapter 1 Feat ures

IMPORTANT

Operating Systems

The following Microsoft-licensed operating systems are available:

• Windows 7 Professional (64 bit), Service Pack 1

• Windows XP Professional, Service Pack 3

• Windows Server 2008 R2 Standard (64 bit), Service Pack 1

• Windows Embedded Standard (WES) 7 (64 bit), Service Pack 1

No operating system updates have been applied to the factory image beyond the above listed service packs.

6181P computers do not ship with the Windows XP Professional operating system. Windows XP system images are available from the Rockwell Automation Product Compatibility and Download Center:

http://www.rockwellautomation.com/support/pcdc.page

To obtain a copy of a factory system image, contact your local technical support center or access the Rockwell Automation Product Compatibility and Download Center (PCDC): http://www.rockwellautomation.com/support/pcdc.page

10 Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014

Featu res Chapter 1

Computer Options

This table summarizes the options available for the integrated display industrial computers. A comparative summary of features for the computers is in Appendix A,

Specifications on page 101.

Table 1 - Computer Options

Cat. No. (6181P-) Model Tier

00N2HW71AC NDM 2 F AC N/A N/A N/A None

00N2HW71DC DC

00N2SW71AC AC SSD

00N2SW71DC DC

00N2SE71AC AC WES 7 64 bit SP1

00N2SE71DC DC

00N3HW71AC 3 AC HDD 7 Professional 64 bit SP1

00N3HW71DC DC

00N3SW71AC AC SSD

00N3SW71DC DC

00N3 RS81AC AC

00N3RS81DC DC

12A2HW71AC 1200P 2 AC 12 4:3 Resistive Aluminum HDD 7 Professional 64 bit SP1

12A2HW71DC DC

12A2SW71AC AC SSD

12A2SW71DC DC

12A2SE71AC AC WES 7 64 bit SP1

12A2SE71DC DC

15A2HW71AC 1500P 2 AC 15 4:3 Resistive Aluminum HDD 7 Professional 64 bit SP1

15A2HW71DC DC

15A2SW71AC AC SSD

15A2SW71DC DC

15A2SE71AC AC WES 7 64 bit SP1

15A2SE71DC DC

15C2HW71AC AC Stainless steel HDD 7 Professional 64 bit SP1

15C2HW71DC DC

15C2SW71AC AC SSD

15C2SW71DC DC

15A3HW71AC 3 AC PCAP Aluminum HDD

15A3HW71DC DC

15A3SW71AC AC SSD

15A3SW71DC DC

15B3HW71AC AC 15

15B3HW71DC DC

15B3SW71AC AC SSD

15B3SW71DC DC

(1)

Series Power Display Size (in.) Aspect Ratio Touchscreen Bezel Storage Windows OS

(non-display)

(2)

16:9 HDD

HDD 7 Professional 64 bit SP1

HDD (2)

Server 2008 R2 64 bit SP 1

Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014 11

Chapter 1 Feat ures

Table 1 - Computer Options (continued)

Cat. No. (6181P-) Model Tier

17A2HW71AC 1700P 2 F AC 17 5:4 Resistive Aluminum HDD 7 Professional 64 bit SP1

17A2HW71DC DC

17A2SW71AC AC SSD

17A2SW71DC DC

17A2SE71AC AC WES 7 64 bit SP1

17A2SE71DC DC

17C2HW71AC AC Stainless steel HDD 7 Professional 64 bit SP1

17C2HW71DC

17C2SW71AC

17C2SW71DC

17A3HW71AC 3

17A3HW71DC DC

17A3SW71AC AC SSD

17A3SW71DC DC

19A2HW71AC

19A2HW71DC DC

19A2SW71AC AC SSD

19A2SW71DC DC

19A2SE71AC AC WES 7 64 bit SP1

19A2SE71DC DC

19C2HW71AC AC Stainless steel HDD 7 Professional 64 bit SP1

19C2HW71DC DC

19C2SW71AC AC SSD

19C2SW71DC DC

19A3HW71AC 3 AC

19A3HW71DC DC

19A3SW71AC AC SSD

19A3SW71DC DC

19B3HW71AC AC

19B3HW71DC DC

19B3SW71AC AC SSD

19B3SW71DC DC

(1) Tier 2 computer models have Intel Core i3 processors and Tier 3 computer models have Intel Core i7 processors. (2) 15.6 inches and 18.5 inches for diagonal si zes of 15 and 19 inch widescreen displays, respectively.

1900P

(1)

Series Power Display Size (in.) Aspect Ratio Touchscreen Bezel Storage Windows OS

2AC

19 5:4 Resisti ve

(1)

16:9

PCAP Aluminum HDD

Aluminum HDD 7 Professional 64 bit SP1

PCAP

Aluminum HDD

SSD

HDD

Before You Begin

Before unpacking the computer, inspect the shipping carton for damage. If damage is visible, immediately contact the shipper and request assistance. Otherwise, proceed with unpacking.

Keep the original packing material in case you need to return the computer for repair or transport it to another location. Use both the inner and outer packing cartons to provide adequate protection for a computer returned for service.

12 Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014

Featu res Chapter 1

Side and Back Views Bottom View

8 9 10 11 12

Parts List

Hardware Features

The computers ship with the following items.

Item Description

Hardware • Power cord for AC power models

• Mounting clips

• Keys for front access cover lock

• Assembly screw bag

Documents • Integrated Display Industrial Computers Product Information, publication 6181P-PC001

• One of the following cutout templates: – 6181P and 6181X Industrial Computers Cutout Template for Standard Display Models

(4:3 and 5:4 aspect ratios), publication 6181P-DS002

– 6181P and 6181X Industrial Computers Cutout Template for Widescreen Display

Models (16:9 aspect ratio), publication 6181P-DS003

• Production test report

(1) Shipped only with display computers. (2) Shipped only with computers with aluminum bezels; see the ta ble in Computer Option s

(1)

(2)

(1)

on page 11 for more information.

The illustrations in this section show the hardware features of each computer.

External Components and I/O

Figure 1 - Non-display Computers

Item Component Item Component Item Component

1 Mounting hole, 4 8 Audio line-in jack 15 Power input, AC or DC

2 HDD or SSD 9 DisplayPort connector 16 Functional ground screw

3Drive bay

4 Rear cover 11 LAN 2 Ethernet port (8P8C/RJ45) 18 External USB 3.0 ports, 4

5 PS/2 keyboard port 12 LAN 1 Ethernet port (8P8C/RJ45) 19 CompactFlash Type II card slot

6 PS/2 mouse port 13 PCIe x8 riser slot cover 20 Microphone-in jack

7 Audio line-out jack 14 Power switch

(1) Bay for ODD, second HDD (for RAID configuration), or no drive. See Appendix (2) Model dependent. (3) All non-display models have four external USB 3.0 ports and one internal USB 3.0 port.

(1)

10 Serial COM ports, 2 17 DVI-I port

Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014 13

A for further information.

(2)

(3)

Chapter 1 Feat ures

Front, Side, and Back Views Bottom View

23 22

8 9 10 11 13 14

20 19 18 17 16 15

Figure 2 - Integrated Display Computers

Item Component Item Component Item Component

1 Touchscreen and display panel

2 User interface button (UIB)

3Front access cover

4ODD

(3)

(2)

5 Status indicator icons, 3

6 HDD or SSD 14 PCIe x8 riser slot cover 22 Microphone-in jack

7 Mounting slots 15 Power switch 23 PS/2 keyboard port

8 Audio line-in jack 16 Power input, AC or DC

(1)

(2)

9 Audio line-out jack 17 Functional ground screw

10 Serial COM ports, 2 18 External USB 3.0 ports, 4

11 LAN 2 Ethernet port (8P8C/RJ45) 19 CompactFlash Type II card slot

12 LAN 1 Ethernet por t (8P8C/RJ45) 20 DisplayPort connector

(2)

13 DVI-I port 21 Rear cover

(4)

24 PS/2 mouse port

(5)

(1) See Appendix A for touchscreen options. (2) Available only on display models with aluminum bezel. (3) An ODD is not available on all display models. See Appendix A for further information. (4) Model dependent. (5) All display models have four external USB 3.0 ports and one internal USB 3.0 port. Display models with an aluminum bezel have an additional external USB 3.0 port on the bezel

(behind the front access cover).

14 Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014

Featu res Chapter 1

678910

131211

262728

Internal Components

The illustrations in this section show the system board layouts for all non-display and display computers.

Figure 3 - Motherboard

Item Component Item Component Item Component

1 Power connector 10 Clear UEFI button 20 DisplayPort connector

2 Mini-SATA cable connector, 2 11 Riser-card board connec tor 21 Microphone-in jack

3 eDP signal cable connector 12 Battery socket 22 PS/2 keyboard port

4 Panel cable connector 13 1 Gb LAN 2 port 23 Audio line-out jack

5 Power switch cable connector 14 1 Gb LAN 1 port 24 PS/2 mouse port

6 USB cable connector 15 DVI-I port 25 Audio line-in jack

7 ODD and HDD power cable connector 16 Rear USB 3.0 ports, 4 26 COM1 cable connector

8 System fan 1 connector 17 RS-232 serial port, (COM2) 27 COM2 cable connector

9 Internal USB 3.0 connector 18 CompactFlash Type II slot 28 DDR3 DIMM slot, 2

19 RS-232 serial por t (COM1)

Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014 15

Chapter 1 Feat ures

Item Component

1 eDP signal cable connector

2 Panel cable connector

Item Component

1 Motherboard connector

2 PCIe x8 expansion slot

Figure 4 - Panel Adapter Board (only in display models)

Figure 5 - Riser-card Board, Single-slot

System Features

The following system features are found on this line of integrated display computers.

Multi-touch Touchscreens

The 6181P integrated display industrial computers offer models with glass-front, multi-touch PCAP touchscreens. The multi-touch technology provides up to two simultaneous touches and common gesturing (such as flicking, rotating and pinch-to-zoom) when operating the touchscreen. These touchscreens can also be operated with gloves.

PCAP touchscreens are pre-calibrated at the factory so re-calibration by the user is not necessary. The touchscreen glass has an anti-reflective coating, which results in a visually appealing and durable touchscreen ideal for industrial applications.

16 Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014

Featu res Chapter 1

321

Status Indicators and UIB

Display computers with aluminum bezels have three status indicators and a UIB on the front panel. The status indicators provide a quick, at-a-glance view of the computer’s status for system temperature, drive activity, and power. Complete descriptions of the indicators are shown in the table below.

The UIB provides users with an easy, one-click access to either the BIOS/UEFI upon startup or applications in the operating system (OS). The functionality can be configured to be any keystroke (up to three keystrokes) in the OS or can be disabled all-together. Configuration of this button is done in the BIOS/UEFI. See User Interface Button (UIB) configuring the UIB.

on page 76 for more information on

Item Icon Indicator Status Description

1 System health status Red The computer’s temperature threshold has been exceeded.

Off System health is normal.

2 Drive access status Green HDD, SSD, or ODD activity.

Off No HDD, SSD, or ODD activity.

3 Power status Blue The computer is operating.

4 User Interface Button

(UIB)

Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014 17

Amber The computer is in Standby mode.

Off The computer is off.

N/A The UIB can be used as a programmable navigation button.

Press during computer startup to access the UEFI. See User Interface Button (UIB)

on page 76 for configuring the UIB.

Chapter 1 Feat ures

Hardware Monitor and Watchdog Timer Utilities

The 6181P computer system images are provided with an integrated Hardware Monitor utility and a Watchdog Timer service. The utilities are available in the images but must be installed and enabled by the user.

Hardware Monitor

The Hardware Monitor is an integrated utility that runs on the OS. It monitors the computer temperature and views the system fan speed (if a fan is present). This utility is similar to what a user sees when running a third party program, such as SpeedFan.

Hardware Monitor has a default temperature threshold that can be adjusted by the user. Once the temperature threshold is selected and the service is running, the utility displays a pop-up message on the display, indicating that the computer has reached the selected temperature threshold. There is no action taken as a result of the pop-up and there are no event logs created.

Watchdog Timer

Watchdog timer is a utility that runs on the OS and ‘watches’ the system. If there is a program error or hardware malfunction that causes the OS to ‘hang,’ the watchdog timer times out and causes the system to automatically reboot. An event log is created after the system restarts because the computer experienced an incorrect shutdown sequence.

This utility is beneficial for situations where constant user interface is not possible, and it is desired to keep the computer up and running for visual and display purposes.

See Wat ch do g T im er watchdog timer.

on page 77 for more information on configuring the

Intel Active Management Technology (AMT) 9.0

Intel Active Management Technology (AMT) 9.0 is supported on 6181P computers with the Intel Core i7 Quad-core processor. AMT provides remote access and manages products through either the BIOS/UEFI or OS. By default, the 6181P computers are shipped with the AMT disabled. The user must enable it to take advantage of the remote management capabilities. For additional information on Intel AMT, visit http://www.intel.com

See AMT Configuration AMT.

18 Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014

on page 74 for more information on configuring the

Featu res Chapter 1

IMPORTANT

Intel Rapid Start Technology

Rapid Start can set up the computer for a quick resume into the OS from a deep sleep state in a matter of seconds. For additional information on Intel Rapid Start, visit http://www.intel.com

The SSD must first have a private partition allocated that is equal in size to the computer RAM.

See Intel Rapid Start Technology configuring Rapid Start.

on page 71 for more information on

Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014 19

Chapter 1 Feat ures

Notes:

20 Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014

Installation

Chapter 2

Chapter Objectives

This chapter provides information on the following topics:

• Installation Precautions

• Installation Guidelines

• Mounting Clearance Requirements

• Computer Dimensions

• Required Tools

• Install the Computer

• Connect Peripherals

• Connect Power

• Functional Ground Screw

• Connect to a Network

Review each mounting type and computer dimensions before installation.

Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014 21

Chapter 2 Installation

Installation Precautions

Read and follow these precautions before installing the computer.

Environment and Enclosure Information

ATTENTION:

environment, in overvoltage Category II applications (as defined in IEC 60664-1), at altitudes up to 2000 m (6561 ft) without derating.

This equipment is considered Group 1, Class A industrial equipment according to IEC/CISPR 22. Without appropriate precautions, there can be potential difficulties with electromagnetic compatibility in other environments due to conducted as well as radiated disturbance.

This equipment is UL Listed and supplied as an open type equipment. To meet some regulatory requirements, the computer must be mounted in an enclosure that is suitably designed for environmental conditions that can be present and appropriately designed to prevent personal injury resulting from accessibility to live parts. The enclosure must be accessible only by using a tool.

All 6181P display computers are shipped with a gasketed bezel to meet specified NEMA, UL Type, and IEC IP ratings only when mounted in a panel or enclosure with an equivalent rating.

In addition to this publication, see the following:

• Industrial Automation Wiring and Grounding Guidelines, publication 1770-4.1 for additional installation requirements

• NEMA 250 and IEC 60529, as applicable, for explanations of the degrees of protection provided by enclosures

This equipment is intended for use in a Pollution Degree 2 industrial

European Union Directive

This computer meets the European Union Directive requirements when installed within the European Union or EEA regions and have the CE mark. A copy of the declaration of the conformity is available at http://www.rockwellautomation.com/

certification

ATT EN TI ON : This computer is intended to operate in an industrial or control room environment, which uses some form of power isolation from the public low–voltage mains. Some computer configurations cannot comply with the EN 61000-3-2 Harmonic Emissions standard as specified by the EMC Directive of the European Union. Obtain permission from the local power authority before connecting any computer configuration that draws more than 75 W of AC power directly from the public mains.

To comply with EN 55024, the Ethernet port LAN cable must be used only indoors. All other I/O cables must be less than 3 m (9.84 ft) and used only indoors.

22 Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014

Installation Chapter 2

TIP

IMPORTANT

To comply with EN 55022 and EN 55024, use the following for cable types.

Cable Type Required Attribute

LAN Shielded or unshielded

USB Shielded

Serial RS-232 Shielded

DVI Shi elded

DP Shielded

VGA Shielded

DC power Unshielded

AC power Unshielded

(1) Use the AC power cord shipped with the computer.

(1)

Installation Guidelines

Follow these guidelines to make sure your computer provides safe and reliable service:

• The installation site must have sufficient power.

ATTENTION: To maintain an electrically safe installation, AC powered computers must be plugged into a grounded outlet.

• In dry environments, static charges can build up easily. Proper grounding of the computer helps to reduce static discharges, which can cause shock and damage electronic components.

• The enclosure must allow sufficient space around air inlets and outlets to provide the circulation necessary for cooling. See Mounting Clearance

Requirements on page 24 for further information. Never allow air passages

to become obstructed.

• The ambient air temperature must not exceed the maximum operating temperature specified in Table 13 on page 110

. Consider a user-supplied fan, heat exchanger, or air conditioner for heat generated by other devices in the enclosure.

Hot air rises. The temperature at the top of the enclosure is often higher than the temperature in other parts of the enclosure, especially if air is not circulating.

The computer can operate at a range of extremes. However, the life span of any electronic device is shortened if you continuously operate the computer at its highest rated temperature.

• The humidity of the ambient air must not exceed limits specified in

Table 13 on page 110

The enclosure or cover must remain in place at all times during operation. The

•

and must avoid condensation.

cover provides protection against high voltages inside the computer and inhibits radio-frequency emissions that can interfere with other equipment.

Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014 23

Chapter 2 Installation

IMPORTANT

Right and left are based on facing the front of the computer.

Item Description Value

1 Top 50 mm (2 in.)

2 Left (for airflow) 50 mm (2 in.)

3 Rear 50 mm (2 in.)

4 Right (for airflow and drive access) 127 mm (5 in.)

5 Bottom (for I/O port access and ventilation) 102 mm (4 in.)

3.4

(0.13)

100.7 (3.96)

67.7 (2.67)

16.4 (0.65)

16.4

(0.65)

320.2 (12.61)

335.3 (13.2)

87.1

(3.43)

87.1

(3.43)

87.1

(3.43)

190.5 (7.5)

251

(9.88)

Mounting Clearance Requirements

Computer Dimensions

Because of self-heating, do not operate the computer in an enclosure with the minimum clearances unless adequate ventilation or other cooling methods are used to lower the temperature within the enclosure.

Allow enough clearance to easily install or remove cables, and

Figure 6 - Minimum Clearances

peripheral

components.

internal drives, optical discs,

Review computer dimensions to estimate the clearance necessary for computer installation. Dimensions are given in mm (in.).

Figure 7 - Non-display Computer

24 Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014

Figure 8 - 1200P (12-inch) Standard Display Computer

115 (4.53)

349 (13.74)

103 (4.06)

72 (2.83)

14.5 (0.57)

320 (12.60)

115 (4.53)

279

(10.98)

251

(9.88)

145 (5.71)

408.9 (16.1)

28 (1.1)

320 (12.6)33.4

(1.31)

15.8

(0.62)

33.4 (1.31)

145 (5.71)

14.5 (0.57)

103 (4.06)

15.8

(0.62)

251

(9.88)

309

(12.16)

IMPORTANT: 1500P models with stainless steel bezels do not have the front USB port at right, statu s indicators in the upper right, or the UIB below.

Installation Chapter 2

Figure 9 - 1500P (15-inch) Standard Display Computer

Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014 25

Chapter 2 Installation

110 (4.33)

447 (17.6)

320 (12.6)49.5

(1.95)

47.5 (1.87)

14.5

(0.57)

110 (4.33) 110 (4.33)

106.4 (4.19)

32 (1.26)

284

(11.18)

251

(9.88)

15.7 (0.62)

449 (17.68)

320 (12.6)

51 (2) 51(2)

14.5 (0.57)

145 (5.7)

103

(4.06)

32 (1.26)

38.3 (1.51)

251

(9.88)

355

(13.97)

38.3

(1.51)

IMPORTANT: 1700P models with stainless steel bezels do not have the front USB port at right, status indicators in the upper right, or the UIB below.

Figure 10 - 1500P (15-inch) Widescreen Display Computer

Figure 11 - 1700P (17-inch) Standard Display Computer

26 Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014

Figure 12 - 1900P (19-inch) Standard Display Computer

481.6 (18.96)

32 (1.26)

320 (12.6)

63.3 (2.5)

54.75 (2.16)

14.5

(0.57)

54.75

(2.16)

120 (4.72) 120 (4.72) 120 (4.72)

106.4 (4.19)

251

(9.88)

399.3

(15.72)

IMPORTANT: 1900P models with stainless steel bezels do not have the front USB port at right, status indicators in the upper right, or the UIB below.

32 (1.26)

320 (12.6)

33.5

(1.32)

(3.35)

130 (5.12) 130 (5.12) 130 (5.12)

515.6 (20.3)

106.4

(4.19)

339.3

(13.36)

14.5 (0.57)

251

(9.88)

33.5 (1.32)

Installation Chapter 2

Figure 13 - 1900P (19-inch) Widescreen Display Computer

Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014 27

Chapter 2 Installation

Acceptable Unacceptable

In either position, front USB port must be near bottom of display.

≤60° from Vertical

≤60°

from Vertical

Required Tools

Install the Computer

These tools are required for computer installation:

• #2 cross-head screwdriver

• Panel cutout tools (for panel mounting)

• Drill motor and drill bit (for wall, machine, and table mounting)

• Antistatic wrist strap

The computers support the following mounting options:

• Panel mount (display computer models) Wall, machine, table, and bookshelf mounts (non-display computer models)

•

Panel Mounting Guidelines

Observe these guidelines when installing the computer in a panel:

• Remove all electrical power from the panel before making the cutout.

• Confirm that there is adequate space behind the panel. For specific

information, refer to Mounting Clearance Requirements

•

Cut supporting panels to specifications before installation. Take precautions so metal cuttings do not enter components already installed in panel.

on page 24.

Supporting panels must be at least 14 gauge for proper sealing against water and dust and to provide proper support. The mounting hardware supplied accommodates panel thickness between 1.5…5.5 mm (0.06…0.22 in.).

• Make sure the area around the panel cutout is clear.

• Certain restrictions apply when mounting a display computer in a panel.

See Figure 14

Figure 14 - Acceptable and Unacceptable Mounting Positions for Display Computers

for details.

ATTENTION: Failure to follow these guidelines can result in personal injury or damage to the panel components.

28 Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014

Installation Chapter 2

AcceptableUnacceptable

≤60° from Vertical

≤60°

from Vertical

0°

•

Display computers have mounting-assist clips on the top and bottom of the bezel. When the computer is placed into a panel cutout, the mounting-assist clips snap into place and hold the computer in position while you install the mounting clips.

Certain restrictions apply when using mounting-assist clips. See Figure 15 for detail

Figure 15 - Acceptable and Unacceptable Mounting Positions for Using Assist Clips

ATT EN TI ON : The mounting-assist clips on display computers are no substitute for the mounting clips. You must install the mounting clips for safety, NEMA, UL Type, and IEC IP compliance.

Failure to follow these guidelines can result in personal injury or damage to the panel components.

Panel Cutout Dimensions

A cutout template is shipped with each display computer model. 6181P and 6181X Integrated Display Industrial Computers Cutout Template, publication

6181P-DS002

ratios). 6181P Integrated Display Industrial Computers Cutout Template, publication 6181P-DS003 aspect ratio).

The computers must be mounted to meet the panel cutout dimensions specified below.

Model

1200P 254.0 x 324 mm (10.0 x 12.76 in.) —

1500P 285.6 x 386.6 mm (11.24 x 15.22 in.) 260.2 x 420 mm (10.24 x 16.54 in.)

1700P 329.5 x 424 mm (12.97 x 16.69 in.) —

1900P 363.5 x 449.6 mm (14.31 x 17.7 in.) 321 x 493 mm (12.64 x 19.41 in.)

, is included with standard display models (4:3 and 5:4 aspect

, is included with widescreen display models (16:9

Cutout Dimensions (H x W), approx

Standard Models Widescreen Models

Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014 29

Chapter 2 Installation

Mount the Display Computer in a Panel

Mounting clips secure the display computer to the panel. The number of clips varies by model.

Model Bezel Clips (qty.) Cat. No. Description

1200P Standard Aluminum 10 6189V-MCLPS3 Replacement mounting clips (14)

1500P Standard

1500P Widescreen 12

1700P Standard 10

1900P Standard 14

1900P Widescreen

1500P Stainless steel 10

1700P 12

1900P 14

Follow these steps to mount the computer in a panel.

1. Remove power from the panel.

2. Verify that the panel surface around the area to be cut is clean and free of

be debris.

ATTENTION: Take precautions so metal cuttings do not enter components already installed in panel to avoid personal injury or damage to the panel components.

3. Cut an opening in the panel by using the appropriate panel cutout dimensions.

4. Attach cables to the computer before installation if rear access to the computer is limited after installation.

For where to attach cables, see Connect Peripherals

on page 33.

AC power models: If necessary, remove the AC retention clip before installing the computers in a panel cutout. Reattach the clip after installing the computer.

5. Make sure the sealing gasket is properly positioned on the computer.

This gasket forms a compression-type seal. Do not use sealing compounds.

6. Place the computer in the panel cutout.

7. Slide the mounting clips into the holes on the top, bottom, and sides of the

computer.

30 Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014

Installation Chapter 2

All Standard (4:3 and 5:4) Display Models with

Aluminum Bezel except 1900P Display

1500P Standard Display with

Stainless Steel Bezel

9110

827

1700P Standard Display with Stainless Steel Bezel

11 12

9110

827

1500P Widescreen (16:9) Display All 1900P Standard and Widescreen Display Models

10 1 5

11 6 2

10 1 5

11 6 2 9

8. Hand-tighten the mounting clips around the bezel by following the tightening sequence below.

9. Repeat this process at least three times until the clips are hand-tight and the gasket is compressed uniformly against the panel.

10. Tighten the mounting clips to a torque of 1.35 N•m (12 lb•in) by following the torquing sequence on the previous page, making sure to not overtighten.

11. Repeat this process at least three times until the clips are properly torqued, making sure the gasket is compressed uniformly against the panel.

ATTENTION: Tighten the mounting clips to the specified torque to provide a proper seal and prevent damage to the product. Rockwell Automation assumes no responsibility for water or chemical damage to the computer or other equipment within the enclosure because of improper installation.

Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014 31

Chapter 2 Installation

IMPORTANT

Accept able

Unacceptable

For Horizontal Mounting

Under Table Mount

(top view of computer)

Machine or Table Mount

(top view of computer)

For Vertical Mounting

Bookshelf Mounting

Mount the Non-display Computer

Follow these steps to mount a non-display computer.

Certain restrictions apply when mounting the computer to a wall or with a bookshelf mounting bracket. See Figure 16

The bookshelf mounting bracket, catalog number 6189V-BOOKBRKT, must be ordered separately.

For horizontal mounting, see page 24

1. Verify that the power is disconnected.

2. Depending on your application, drill holes to accommodate M5-sized

screws.

for details.

for mounting clearance requirements.

See Figure 7 on page 24

for mounting hole locations and dimensions.

3. Mount the computer by using four M5 pan head screws.

Tighten to a torque that is appropriate for the screw and material.

Figure 16 - Acceptable and Unacceptable Mounting Positions for Non-display Computers

32 Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014

Installation Chapter 2

No. Description

1Front access cover

2 USB 3.0 device port, Type A

3USB key

Connect Peripherals

The following illustration shows the I/O port panel of the computers. Peripheral components compatible to each port are inside the callout figures.

Display computer models with aluminum bezels have USB ports on both the I/O port side panel and the front panel. Use these ports to connect various USB devices to the computer, such as an external drive.

All USB ports are enabled or disabled through settings in the UEFI set-up menu. See USB Configuration

on page 69 for more information.

Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014 33

Chapter 2 Installation

TIP

Connect Power

The computer connects to either a 100…240V AC or 18…32V DC power source, depending on the model.

ATT EN TI ON : When connecting power to the computer for the first time, the following actions occur:

• The default UEFI setting automatically starts the computer after it is plugged into a power source.

• You must read and accept an End User Setup procedure for computers with a Windows operating system.

Do not disconnect power from the system until after the Windows Setup procedure is completed. Disconnecting power during this procedure can result in a corrupted system image.

Operate the computer in an industrial or control room environment, which uses some form of power isolation from the public low-voltage mains.

ATT EN TI ON : Supply the computer circuit with its own disconnect. Use an uninterruptible power source (UPS) to protect against unexpected power failure or power surges.

Always shut down the Windows operating system before disconnecting power to the computer to minimize performance degradation and operating system failures.

Connect AC Power

A grounded, 3-prong IEC60320-C13 power cord provides power to the computer. The power supply input accepts 100…240V AC and is autoranging.

If using an alternate IEC60320 cord, make sure the female end of the cord is sized appropriately for the retention clip.

Follow these steps to connect the computer to an AC power source.

1. Connect the power cord to the AC power input (A).

2. Secure the power cord in place with the retention clip (B).

3. Connect the AC power cord to a power source.

SHOCK HAZARD:

earth ground. Failure to follow this warning can result in electrical shock.

Connect the AC power cord to a power source with an

4. Apply 100…240V AC power to the computer.

34 Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014

Installation Chapter 2

IMPORTANT

Connect DC Power

Computers with catalog numbers ending in DC have a DC input terminal block for connecting to a 18…32V DC power source.

The functional ground screw is required to be grounded on DC power models for EMC regulatory compliance. DC power models support operation from either a SELV or PELV power source. The DC common (DC-) can be connected together to the functional ground screw to support some SELV cases where grounding at the computer is required by the end user.

The power supply is internally protected against reverse polarity.

ATT EN TI ON : Use a Class 2/SELV isolated and ungrounded power supply as input power to the computer. This power source provides protection so that under normal and single fault conditions, the voltage between the conductors and Functional Earth/Protective Earth does not exceed a safe value.

Follow these steps to connect the computer to a DC power source.

A functional ground screw connection is required for EMC compliance.

1. Turn off the main power switch or breaker.

2. Verify that the DC power wires meet these requirements:

• Material: Stranded copper

• Wire gauge: 0.326…3.31 mm

(22…12 AWG)

3. Insert each DC power wire into the correct terminal-block on the DC power adapter (A).

4. Secure the DC power wires to the DC power adapter’s terminal-block screws (B).

5. Connect the DC power adapter to the power supply terminal block (C).

Secure the DC power adapter into place with the terminal-block screws (D).

Torque the terminal screws to 0.687 N•m (6.1 lb•in).

7. Connect the computer to earth ground by using a 1.5 mm

(16 AWG) or

larger external wire.

Use a ground wire with green insulation and a yellow stripe for easy identification.

8. Apply 18…32V DC power to the computer.

Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014 35

Chapter 2 Installation

Non-display Models Display Models

Functional Ground Screw

Functional ground screw requirement depends on the power source.

If using the functional ground screw, connect the computer to earth ground by using a 1.5 mm insulation and a yellow stripe for easy identification.

(16 AWG) or larger external wire. Use a ground wire with green

AC Power Models

The pre-installed functional ground screw is not required for safety or regulatory compliance. AC power models are already grounded through the AC power cord. However, if a supplemental ground is required, use the functional ground screw in the I/O port panel of the computer.

DC Power Models

The pre-installed functional ground screw is not required for safety but is required for EMC regulatory compliance.

Figure 17 - Functional Ground Screw Location

36 Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014

Installation Chapter 2

IMPORTANT

LAN

Connect to a Network

The computers have two 1 GB LAN ports that connect to an Ethernet network by using CAT5 or CAT5e twisted-pair Ethernet cabling with RJ45 connectors.

To prevent performance degradation of Ethernet communication, do not subject the computer or cables to extreme radiation or conducted high-frequency noise.

Proper cable routing and power conditioning is required for reliable Ethernet communication in industrial environments. We recommend that you route all Ethernet cabling through dedicated metal conduits. Installing ferrite bead filters at the cable ends can also improve reliability.

The LAN 1 port supports AMT functionality for computers with the Intel i7 processor (Tier 3 models) that are configured for AMT.

See AMT Configuration

on page 74 for more information.

The LAN 2 port supports VMWARE ESXi communication.

Rockwell recommends selecting the Public Network option when prompted during the set-up process to provide the most secure network connection. However, the user is ultimately responsible for choosing the most appropriate network security settings.

Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014 37

Chapter 2 Installation

Notes:

38 Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014

Operation

IMPORTANT

Chapter 3

Chapter Objectives

Operating Guidelines

This chapter provides information on the following topics:

• Operating Guidelines

• Touchscreen Precautions

• Start the Computer

• Restart the Computer

• Shut Down the Computer

• Adjust the Display Brightness

Follow these operating guidelines for your computer:

• Operator access is limited to the front of the computer, which includes the display and the touchscreen (if available).

Access to components behind the panel where the computer is installed and the front USB port (if available) is restricted to authorized and properly trained personnel.

• When mounted in an enclosure, keep the enclosure door closed during operation so dust and other airborne contamination do not infiltrate the computer. Open the door only for routine maintenance.

• Do not operate the computer with the covers removed. Removing the covers disrupts air flow and results in overheating.

SHOCK HAZARD: All covers are required to maintain EMI shield.

• Always use the proper power down procedures as required by your operating system, such as the Shut Down command in the Microsoft Windows operating system.

• After shutting down the computer, do not apply power again until shutdown is complete.

For computers with a HDD, the HDD must come to a complete stop, which can take up to 30 seconds after shutdown is initiated.

Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014 39

Chapter 3 Operation

IMPORTANT

Touchscreen Precautions

WARNING: If the LCD screen darkens or if the backlight is not functioning

properly, the screen may be difficult to read and use of this screen could result in a potentially hazardous outcome. Do not use the LCD touch screen under these circumstances.

The design of the system must take into account the possibility of the LCD screen or LCD touch screen losing functionality and unable to be used to maintain or change control of the system. The touch screen shall not be the single point of control of critical functions and is not intended to replace an E-Stop.

Design of the system should follow all applicable code and good engineering practice. Factors to consider include the following:

• The possibility of an unreadable LCD screen

• The possibility of an inoperable touch screen

• Unexpected communication errors or delays

• Operator error in the control of the system

• Proper use of E-Stops and other safety practices

The user shall provide means to achieve a safe state during anomalies and ensure the system has adequate redundancy for critical functions.

Failure to follow these instructions can result in death, serious injury, or equipment damage.

Start the Computer

Follow these steps to start the computer.

The following steps apply to when the computer must be manually started. See Connect Power the first time.

1. Make sure any connected components with separate power supplies (such as an external display) are turned on first.

Make sure all necessary peripheral devices are connected to the corresponding

I/O ports on the computer.

3. Install power to the power input of the computer.

AC powered models: See Connect AC Power install the AC power cord into the AC power input on the computer.

DC powered models: See Connect DC Power install DC power to the DC power input on the computer.

on page 34 for when power is applied to the computer for

on page 34 for how to

on page 35 for how to

40 Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014

Operation Chapter 3

4. Apply power to the computer.

AC powered models: Plug the AC power cord into a power source or wall outlet.

Restart the Computer

SHOCK HAZARD:

Connect the AC power cord to a power source with an

earth ground. Failure to follow this warning can result in electrical shock.

DC powered models: Apply 18…32V DC power to the computer.

5. Press the computer’s power switch.

See Hardware Features

on page 13 for power switch location.

The computer performs certain actions when it is started or reset. See Restart the

Computer on page 41 for what is done.

If your system does not start or you notice other anomalies, refer to the System

Troubleshooting starting on page 89.

Use any of the following methods to restart your computer.

• From the Start menu, choose Restart.

• Press Ctrl+Alt+Delete on an attached keyboard and click Restart.

• Use AMT commands (only for Tier 3 computers; see page 11

computer qualifies and page 74

for more about AMT configuration).

to see if your

During a restart, the computer does the following:

• Clears the RAM.

• Starts the POST.

• Initializes peripheral devices such as drives and printers.

• Loads the operating system.

Shut Down the Computer

Use the computer display to view the progress of the POST, the initialization of accessory devices, and the start-up dialogs for the operating system that is installed.

Use either of the following methods to shut down the computer.

Method Actions

Windows OS With an attached mouse and keyboard, do one of the following.

• Press CTRL+ALT+DEL and click Shut Down.

• From the Start menu, click or choose Shut Down from the pull-down menu.

Power switch Momentarily press the power switch to shut dow n the computer. See Hardware

Featu res on page 13 for the power switch location.

Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014 41

Chapter 3 Operation

IMPORTANT

Adjust the Display Brightness

Display computers have an adjustable display brightness setting that can be adjusted in the BIOS/UEFI or in the Windows operating system. The display brightness default setting is 70%.

See

Chipset on page 75

for how to adjust the brightness through the BIOS/UEFI.

Increasing the brightness from the default setting reduces the life of the LED backlight, particularly at high temperatures.

42 Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014

Component Replacement

IMPORTANT

Chapter 4

Chapter Objectives

Accessories and Replacement Parts

This chapter provides information on the following topics:

• Accessories and Replacement Parts

• Vol ta ge P re ca uti on s

• Electrostatic Discharge Precautions

• Pre-configuration

• Post-configuration

• Required Tools

• Remove the Cover

• Reinstall the Cover

• CompactFlash Card

• Drive Precautions

• Replace a Drive

• Replace or Add Memory Modules

• Replace the RTC Battery

• Replace the Power Supply Unit

You can view a list of accessories and replacement parts at the following Rockwell Automation website: http://ab.rockwellautomation.com/Computers

Voltage Precautions

Review the specifications of a new component before installing it to make sure it is compatible with the computer. Record the model and serial number, and any other pertinent information of new components for future reference.

We recommend that you use only Allen-Bradley approved accessories and replacement parts.

The computers contain line voltages. Disconnect all power to the computer before you install or remove components.

SHOCK HAZARD: Disconnect all power to the computer before removing components.

Failure to disconnect power can result in severe electrical shock to an individual or electrostatic discharge (ESD) damage to the computer and components.

Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014 43

Chapter 4 Component Replacement

IMPORTANT

Electrostatic Discharge Precautions

ATT EN TI ON : Electrostatic discharge (ESD) can damage static-sensitive devices

or microcircuitry:

• Disconnect all power before working on the computer as detailed in Volta ge

Precautions on page 43.

• Observe proper packaging and grounding techniques to prevent damage.

Follow the precautions listed below:

• Transport the computer and replacement parts in static-safe containers, such as conductive tubes, bags, or boxes.

• Keep electrostatic-sensitive parts in their containers until they arrive at the designated static-free work area.

• Cover the designated work area with approved static-dissipating material: – Use an antistatic wrist strap connected to the work surface. – Use properly grounded tools and equipment.

• Keep the designated work area free of nonconductive materials, such as

ordinary plastic assembly aids and foam packing.

• Avoid touching pins, leads, or circuitry.

• Always hold components with a printed circuit board (PCB) by its edges

and place it with the assembly side down.

Pre-configuration

When installing hardware or performing maintenance procedures that require access to internal components, we recommend that you first back up all computer data to avoid loss.

ATTENTION: Make sure to read and understand all installation and removal procedures before you begin configuring the computer hardware.

Follow these steps before removing the cover or replacing a hardware component.

1. Shut down the computer and all peripherals connected to it.

2. Disconnect all cables from power outlets to avoid exposure to high energy

levels.

If necessary, label each cable to expedite reassembly.

3. Disconnect telecommunication cables to avoid exposure to a shock hazard from ringing voltages.

44 Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014

Component Replacement Chapter 4

Integrated Display Model Shown

Post-configuration

Required Tools

Remove the Cover

Follow these steps after installing or removing a hardware component.

1. Make sure all components are installed according to instructions.

2. Make sure that no tools or loose parts are left inside the computer.

3. Reinstall any expansion boards, peripherals, and system cables that were

previously removed.

4. Reinstall the cover according to the instructions on page 46

5. Reconnect all external cables and power to the computer.

6. Press the computer’s power switch to start the computer.

The following tools are required for component replacement:

• #2 cross-head screwdriver

• Antistatic wrist strap

• Side cutters (for cutting cable ties, if necessary)

To install, replace, or upgrade internal computer components, you must first remove the cover.

Follow these steps to remove the rear cover (a display computer is shown).

1. Follow the steps for Pre-configuration

on page 44.

2. Loosen the three screws that secure the rear cover (A).

3. Open the cover (B) and detach it from the chassis (C).

4. After installing, replacing, or upgrading internal computer components,

reinstall the cover as detailed in Reinstall the Cover

on page 46.

Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014 45

Chapter 4 Component Replacement

Integrated Display Model Shown

IMPORTANT

Reinstall the Cover

Follow these steps to reinstall the rear cover (a display computer is shown).

1. Follow steps 1…3 for Post-configuration

on page 45.

2. Reattach the rear cover to the chassis (1).

3. Close the cover (2).

4. Tighten the three screws to secure the rear cover (3).

CompactFlash Card

5. Follow steps 4 and 5 for Post-configuration

on page 45.

The computers have a CompactFlash (CF) Type II card slot for loading CF cards on the I/O port panel below the serial ports. See

page 13

for the CF card slot location.

Hardware Features

starting on

The CF card slot is a bootable slot for DOS and Linux operating systems but not for Windows operating systems.

You can insert or remove a FAT32 formatted CF card from this slot while the computer is on. For a NTFS formatted CF card, use the Windows ‘Safely Remove/ Eject Media’ process.

Follow these steps to load a CF card.

1. Loosen the two screws that secure the CF card slot cover.

2. Remove the CF card slot cover.

3. Insert the CF card into the slot until it is firmly seated.

ATTENTION:

When properly seated, more than 80% of the CF card easily inserts into the slot before you encounter resistance. If you encounter resistance before then, remove the card, rotate it 180°, and reinsert.

Do not force the card into the slot. Forcing the card into the slot can damage the connector pins.

4. Reattach the CF card slot cover.

5. Tighten the two screws to secure the slot cover.

46 Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014

Component Replacement Chapter 4

IMPORTANT

Extended Carrier Lever

Integrated Display Model Shown

Drive Precautions

Follow these precautions when working with a drive.

Back up or clone your computer before replacing a drive. See AMI Rescue

on page 83 for more information on backing up your system

image.

• Do not touch internal components.

• Always handle the drive by its frame.

• Do not remove or install a drive with the power on except in circumstances

allowed by the operating system.

• Store the drive in an antistatic bag when it is not installed.

SHOCK HAZARD: Electrostatic discharge (ESD) can damage the computer and components. Read and follow Electrostatic Discharge Precautions

on page 44

before removing a drive. Failure to follow proper safety precautions can result in severe electrical shock to

an individual or ESD damage to the computer and its components.

ATT EN TI ON : Mechanical shock can damage a drive. Do not drop or bump the drive.

Replace a Drive

Follow these steps to replace a drive (HDD or SSD), which is on the side of the computer.

1. Read and follow Drive Precautions

on page 47 before performing any drive

removal.

2. Follow the steps for Pre-configuration

on page 44.

3. Remove the one screw that secures the drive assembly (A).

Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014 47

Chapter 4 Component Replacement

IMPORTANT

Retaining Latch

Keyed Sur face of SO-DIMM Slot

4. Loosen the screw to release the carrier lever (B).

5. Extend the carrier lever (C), then use it to slide the assembly out of the

drive bay (D).

6. Remove the four screws that secure the drive to its carrier (E).

7. Lift the cable connector end of the drive (F) and disconnect the power and

data cables (G).

Replace or Add Memory Modules

8. Remove the existing drive from its carrier

Hold the new drive by its edge and remove it from its protective packaging.

10. Align the new drive on the carrier (F).

11. Connect the power and data cables to the drive (G).

12. Secure the new drive to the carrier with the four screws (E).

Torque the screws to 0.452 N•m (4 lb•in).

13. Use the extended carrier lever to slide the assembly into the drive bay (H).

14. Retract the carrier lever (I) and tighten its screw to lock in place (J).

15. Secure the drive assembly with the one screw (K).

16. Follow the steps for Post-configuration

on page 45.

The computers have two dual-channel DDR3 SO-DIMM slots that support up to 16 GB maximum system memory.

Figure 18 - Memory Module Slots and Module Alignment

Computer performance is optimized with both memory module slots populated.

All 6181P computers ship with a dual memory module configuration.

48 Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014

Component Replacement Chapter 4

IMPORTANT

TIP

Memory Configuration Guidelines

Follow these guidelines when replacing or adding memory to the computers:

• Use only standard unbuffered memory modules that conform to both PC3-10600 and SPD compliance industry standards.

• Use only DDR3 type memory modules.

· Use only memory modules with gold-plated contacts.

· Always handle a memory module by its edges.

We recommend that you use only Allen-Bradley approved memory modules. Refer to http://ab.rockwellautomation.com/Computers qualified replacement parts and accessories.

Replace or Add a Memory Module

Follow these steps to replace or add a memory module.

Use an antistatic wrist strap connected to the work surface, and properly grounded tools and equipment.

for

1. Follow the steps for Pre-configuration

2. Remove the computer cover as detailed in Remove the Cover

To install additional memory, proceed to step 4 of this section.

3. Remove the selected memory module. a. Completely open the retaining latches to release the memory module

from its slot and make it easier to remove. See Figure 18 on page 48 b. Gently pull out the memory module to remove it from its slot. c. Place the memory module on a static-dissipating work surface or inside

an antistatic bag.

4. Install the new memory module. a. Hold the memory module by its edges as you remove it from its

antistatic bag.

b. Orient the module so the notch on its bottom edge aligns with the

keyed surface of the SO-DIMM slot. See Figure 18 on page 48

The keyed surface is off center to assist the correct alignment.

c. Press the module fully into the slot to engage the retaining latches. See

Figure 18 on page 48

5. Reinstall the computer cover as detailed in Reinstall the Cover

on page 44.

on page 45.

on page 46.

6. Follow the steps for Post-configuration

Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014 49

on page 45.

Chapter 4 Component Replacement

On-time (hrs/wk)

Expected Battery Life (yrs)

40 5.5

80 7

Replace the RTC Battery

The computers use nonvolatile memory that requires a real-time clock (RTC) lithium battery to retain system information when power is removed. The RTC battery is next to the SO-DIMM1 slot.

This battery is intended to be replaced during the life of the computer. The battery life depends on the amount of time the computer is on, or on-time.

If the computer does not retain the correct time and date, replace the battery.

ATTENTION: A risk of fire and chemical burn exists if the battery is not handled properly:

• Do not disassemble, crush, puncture, or short external contacts.

• Do not expose the battery to temperatures higher than the rated temperature

ranges in Table 13 on page 110

• Do not dispose of a used battery in water or fire. For safety information on handling lithium batteries, see Guidelines for Handling

Lithium Batteries, publication AG-5.4

50 Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014

Follow these steps to replace the RTC battery.

IMPORTANT

TIP

IMPORTANT

Pb/Cd/Hg

Battery Cover

RTC Batter y

Battery Socket

Socket Retaining Latches

Install new battery.

Remove old battery.

UIB location

Depending on your model, replace with a similar CR2450-type coin battery rated at least 0 to 85 °C (32 to 185 °F) operating temperature range.

Component Replacement Chapter 4

1. Follow the steps for Pre-configuration

on page 44.

2. Remove the computer cover as detailed in Remove the Cover

3. If necessary, remove any accessory

boards or cables that prevent access to the RTC battery socket.

4. Remove the old battery. a. Pull the battery cover straight out

of the battery socket.

b. Pull the old battery from its socket.

5. Install the new battery. a. Insert the new battery with the

positive polarity (+) side facing towards the SO-DIMM memory slots.

Verify that the battery is seated completely.

The battery socket retaining latches allow only one way for the battery to be installed.

on page 45.

b. Reinstall the battery cover.

6. Reinstall the computer cover as detailed in Reinstall the Cover

7. Follow the steps for Post-configuration

on page 45.

8. During POST, press F2 on an attached keyboard or press the

(1)

UIB

to enter the UEFI setup and

reconfigure settings.

See Chapter 5

starting on page 57 for more information on UEFI settings.

Replacing the battery results in all UEFI settings returning to their default settings. UEFI settings other than default must be reconfigured after replacing the battery.

This computer contains a sealed lithium battery that could need replacing during the life of the computer.

At the end of its life, collect the battery contained in this computer separately from any unsorted municipal waste.

on page 46.

(1) The UIB is only on the front of display computers with aluminum bezels.

Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014 51

Chapter 4 Component Replacement

IMPORTANT

DC Powered Integrated Display Model Shown

Replace the Power Supply Unit

Follow these steps to replace the power supply unit (PSU).

Use an antistatic wrist strap that is connected to the work surface and properly grounded tools and equipment when handling internal computer components.

1. Follow the steps for Pre-configuration

on page 44.

2. Place the computer on a flat, steady surface with the rear cover facing upward.

3. Remove the eight screws that secure the computer to the display panel (A).

Lift and slide the computer forward so you can unplug the display cables (B).

52 Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014

Component Replacement Chapter 4

IMPORTANT

DC Powered Integrated Display Model Shown

5. Disconnect the eDP signal (C) and panel (D) cables from the panel adapter board.

For display computers with aluminum bezels, do not disconnect the USB 3.0 cable between the motherboard and front bezel USB port. If necessary, cut cable ties so the computer can be ‘hinged’ into a safe work position while the USB 3.0 cable remains connected.

The USB 3.0 cable is fragile so keep it connected to avoid any possible damage. Replacement cable ties are supplied with the replacement power supply.

6. Lift the computer off the display panel (E).

7. Turn over the computer to access the PSU.

8. Remove the screws securing the two power connectors (F) from the PSU.

9. Disconnect the two power connectors.

Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014 53

Chapter 4 Component Replacement

10. Turn over the computer to access the rear cover.

11. Remove the rear cover.

a. Loosen the three screws that secure the rear cover (G). b. Open the cover and detach it from the chassis (H).

12. Remove the two screws (I) that secure the PSU to the chassis.

13. Turn over the computer to access the PSU.

54 Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014

14. Remove the PSU (J).

Component Replacement Chapter 4

15. Install the new PSU in the reverse order of the removal steps. a. Torque the two screws to 1.4 N•m (12 lb•in) to secure the new PSU. b. Before reinstalling the computer to the display unit, verify that the

following are properly connected:

– the two PSU power connectors and their screws – the eDP signal and panel cables

c. Remove and replace any cut cable ties.

16. Follow the steps for Post-configuration

on page 45.

Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014 55

Chapter 4 Component Replacement

Notes:

56 Rockwell Automation Publication 6181P-UM003A-EN-P - May 2014

UEFI Set-up Utility

Chapter 5

Chapter Objectives

Set-up Utility Overview

This chapter provides information about the set-up utility, including an overview of set-up utility settings you can change and how to upgrade to a new universal extensible firmware interface (UEFI). In this chapter, UEFI replaces Basic Input/ Output System (BIOS) to describe the system firmware except where BIOS is specifically used, such as on a graphical interface.

The chapter covers the following topics:

• Set-up Utility Overview

• Access the Set-up Utility

• Set-up Screen Overview

• Firmware Update

• Firmware Configuration

• Diagnostics

• AMI Rescue

• Hardware History

• Exit

The set-up utility is a hardware configuration program built into the computer’s UEFI. The UEFI is already configured and optimized so there is no need to run this utility. However, you can run the set-up utility to do the following:

• Change the system configuration.

•

Change the UEFI setup when a configuration error is detected by the system.

• Redefine communication ports to prevent any conflicts.

• Read the current amount of system memory.

• Change the boot drive order.

• Set or change the password or make other changes to the security settings.

• Upgrade the system firmware.

• Run the diagnostic utility to determine the cause of system malfunction.

• Restore or back up the operating system.

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Chapter 5 UEFI Set-up Utility

TIP

Access the Set-up Utility

Set-up Screen Overview

Follow these steps to access the set-up utility in your computer.

1. Start your computer.

2. During POST, you have two selections to access the set-up utility.

Press Result

F2 or UIB on front of display

DEL (delete) Accesses a text mode set-up environment.

(1) UIB is only available on display computers with aluminum bezels.

Accesses a graphical interface of set-up environment.

(1)

IMPORTANT: Screen shots in this chapter are from the UEFI graphical interface.

The set-up screen is the main screen for the UEFI graphical interface. On the left are six menu buttons stacked vertically. Each menu button provides access to information, commands, or configurable options for the following topics:

• Firmware Update

• Firmware Configuration

• Diagnostics

• AMI Rescue

• Hardware History

• Exit

The UEFI graphical interface can be driven with either the integrated touchscreen or a keyboard and mouse. An On Screen Keyboard (OSK) pops up automatically when a user enters an entry field.

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IMPORTANT

Firmware Update

You can update your system firmware from the Firmware Update menu.

Parameter Description

Browse Click to navigate to the fir mware file saved onto a media.

Firmware file location Select or type the filename for the firmware file.

Update Click to initialize the update process.

Exit Click to exit the set-up utility.

Follow these steps to update the system firmware.

1. Click the Firmware Update menu.

The Firmware Update screen appears.

2. Click Browse to locate the firmware file.

The USB mass storage device that contains the firmware file must be FAT, FAT16, or FAT32 formatted to be recognized.

See http://www.rockwellautomation.com/compatibility/ revisions and to download firmware files.

3. Click Update.

to check for

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Chapter 5 UEFI Set-up Utility

Firmware Configuration

You can view and modify the various system parameters from the Firmware Configuration menu. It features several menu buttons on the left side of the screen.

Menu Description

Main Use this menu to view general computer information and for basic system configuration.

Advanced Use this menu to configure information for the PXE, PCI, ACPI, processor, SATA, USB,

power, video graphics, super IO, hardware monitor, and AMT.

Chipset Use this menu to configure system chipset information.

Boot Use this menu to configure boot device priority.

Security Use this menu to set or change user and administrator passwords.

Save & Exit Saves changes and reset, discards changes and reset, or restore defaults.

Common Buttons at the Bottom of Screens

Most screens have these common buttons.

Button Description

Help Click for general help on using the set-up utility.

Default Click to load the default values for all the set-up options.

Restore Click to restore all set-up options to previously saved values.

Save Click to save configuration changes.

Previous (not shown) Click to navigate to the previous screen.

Exit Click to close the set-up utility.

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Main

UEFI Set-up Utility Chapter 5

Parameter

BIOS Vendor BIOS manufacturer

BIOS Version BIOS version information

EC Version EC version information

RTC Battery Status Standby battery voltage

Compliancy UEFI version information

Build Date and Time Date and time BIOS was created.

Total Memory Total system memory and memory type (in parentheses)

Memory Frequency Frequency of installed memory

System Date Set the system date.

System Time Set the system time.

Runtime Hours Records the total hours of computer runtime.

Manufacturer System manufacturer

Catalog Number Allen-Bradley catalog number with series letter

WIN Number Warranty information number

Version-SYS System version, manufacture date

Version-Board System board version information

Serial Number Unique system serial number

(1)

Description

Format: Weekday MM:DD:YYYY (Weekday Month:Day:Year)

Format: HH:MM:SS (Hour:Minute:Second)

(1) See page 60 for an explanation of common buttons near the bottom of screen.

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Chapter 5 UEFI Set-up Utility

Advanced

Enable PXE Boot

When PXE boot is enabled, a computer boots from a server on a network before booting the operating system on the local hard drive.

Parameter

Enable PXE Boot Enables or disables boot option for legac y network devices.

Boot Delay Enables or disables boot delay, which delays the booting process by the time

(1) See page 60 for an explanation of common buttons near the bottom of screen.

(1)

Description

Options: Enabled or Disabled (default)

selected. Options: Disabled (default), 100s, 200s, 300s (seconds)

IMPORTANT: This data field is only visible when PXE boot is enabled.

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PCI Subsystem Settings

UEFI Set-up Utility Chapter 5

Parameter

PCI Bus Driver Version Displays the PCI bus driver version information.

PERR# Generation Enables or disables PCI Device to Generate PERR#.

SERR# Generation Enables or disables PCI Device to Generate SERR#.

(1) See page 60 for an explanation of common buttons near the bottom of screen.

(1)

Description

Options: Enabled or Disabled (default)

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Chapter 5 UEFI Set-up Utility

ACPI Settings

Parameter

ACPI Sleep State Use to set the ACPI sleep state and manage power.

(1) See page 60 for an explanation of common buttons near the bottom of screen.

(1)

Description

Suspend Disabled: Computer power is totally removed by a mechanical switch. S3 (default): RAM remains powered on.

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CPU Configuration

UEFI Set-up Utility Chapter 5

Parameter

(1)

Description

CPU Configuration Displays processor type and maximum speed.

Processor Cores Displays processor core count.

CPU Speed Displays maximum speed of the processor.

64-bit Displays 64-bit support status.

Hyper-threading Enables or disables the hyper-threading technology.

Options: Enabled (default) or Disabled

Intel Virtualization Technology (VT-x)

When enabled, a Virtual Memory Manager can use the additional hardware capabilities provided by Vanderpool Technology.

Options: Enabled or Disabled (default)

Intel Virtualization Technology for Directed I /O (VT-d)

(1) See page 60 for an explanation of common buttons near the bottom of screen. (2) Supported on computers with Intel i7-4700EQ processors.

(2)

Enables or disables VT-d. Options: Enabled or Disabled (default)

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Chapter 5 UEFI Set-up Utility

SATA Configuration (AHCI mode)

Parameter

SATA Mode Selection Select an operation mode for the onboard SATA controller.

SATA Port (0, 1) Indicates the SATA drive connected to the SATA connector.

Port (0, 1) Enables or disables the SATA drive connected to the SATA port.

Hot Plug Enables or disables hot plug support for the SATA port.

SATA Device Type Indicates the drive type connected to the SATA port.

(1) See page 60 for an explanation of common buttons near the bottom of screen.

(1)

Description

In this case, the AHCI mode (default) is selected.

Options: Enabled (default) or Disabled

IMPORTANT: Make sure all writes to the drive are complete before removing the drive from the system to avoid risk of data corruption.

Options: Hard disk drive (default) or solid-state drive

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SATA Configuration (RAID mode)

UEFI Set-up Utility Chapter 5

Parameter

SATA Mode Selection Select an operation mode for the onboard SATA controller.

(1)

Description

In this case, RAID mode is selected.

(2)

SATA Port (0, 1) Indicates the drive make, model, and size.

Port (0, 1) Enables or disables the SATA port.

Options: Enabled (default) or Disabled

SATA Device Type Indicates the SATA drive type connected to the SATA connector.

Options: Hard disk drive (default) or solid-state drive

(1) See page 60 for an explanation of common buttons near the bottom of screen. (2) Applies only to computers that ship with the Windows Server 2008 R2 operating system.

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Chapter 5 UEFI Set-up Utility

SATA Configuration (IDE mode)

Parameter

SATA Mode Selection Select an operation mode for the onboard SATA controller.

SATA Port (0, 1) Indicates the drive make, model, and size.

(1) See page 60 for an explanation of common buttons near the bottom of screen.

(1)

Description

In this case, the IDE mode is selected.

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USB Configuration

UEFI Set-up Utility Chapter 5

Parameter

(1)

Description

USB Ports Enables or disables a USB port.

Options: Enabled (default) or Disabled Port #0: Front

(2)

of computer Ports #1…#4: Bottom of computer Port #5: Internal (on motherboard; see page 15

IMPORTANT: Disabling a USB port reduces access risk from unauthorized or malicious sources.

(1) See page 60 for an explanation of common buttons near the bottom of screen. (2) Applies only to display computers with aluminum bezel.

for its location)

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Chapter 5 UEFI Set-up Utility

Power Configuration

Parameter

Restore AC Power Loss Specify what state to go to when power is reconnected after a power failure

(1) See page 60 for an explanation of common buttons near the bottom of screen.

(1)

Description

(G3 st ate). Options: Power off, Power on (default), Last State

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Intel Rapid Start Technology

UEFI Set-up Utility Chapter 5

Parameter

(1)

Description

Intel (R) Rapid Start Technology Enables or disables Intel Rapid Start Technology.

Options: Enabled or Disabled (default) IMPORTANT: The SSD must first have a private partition allocated that is equal

in size to the computer RAM.

Entry on S3 RTC Wake

(2)

Enables or disables Rapid Start invocation upon S3 RTC wake. Options: Enabled (default) or Disabled

(2)

Entry After

Enables or disables RTC wake timer at S3 entry. Number range: 10 (default) or 0…120

Active Page Threshold Support

(2)

Enables or disables support for Rapi d Start Technology when the partition size is less than the amount of memory in the system.

Options: Enabled or Disabled (default)

Active Memor y Threshold

(2)

Enables the system to support Rapid Start Technology when the partition size is greater than the Active Page Threshold size in MB. When set to 0 (auto mode), it checks if partition size is enough at S3 entry. Options: 0 (default), 1…65535

(1) See page 60 for an explanation of common buttons near the bottom of screen. (2) This data field is visible only when the Intel (R) Rapid Start Technology data field is enabled.

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Chapter 5 UEFI Set-up Utility

Super IO Configuration

Parameter

Super IO Chip Displays the Super IO chipset information.

Serial Port 1 Configuration Scroll to this item to set parameters for the serial port 1.

Serial Port 2 Configuration Scroll to this item to set parameters for the serial port 2.

(1) See page 60 for an explanation of common buttons near the bottom of screen.

(1)

Description

Table 2 - Serial Port 1 Configuration

Parameter Description

Serial Port Enables or disables the serial (COM1) port.

Options: Enabled (default) or Disabled

Device Settings Displays the serial port’s Base I/O address and IRQ setting.

Change Settings Select an optimal setting for the super IO device.

Options: Auto (default), IO=3F8h; IRQ=4, IO=2F8h; IRQ=4, IO=3E8h; IRQ=4, IO=2E8h; IRQ=4

Table 3 - Serial Port 2 Configuration

Parameter Description

Serial Port Enables or disables the serial (COM2) port.

Options: Enabled (default) or Disabled

Device Settings Displays the serial port’s Base I/O address and IRQ setting.

Change Settings Select an optimal setting for the super IO device.

Options: Auto (default), IO=2F8h; IRQ=3, IO=3F8h; IRQ=3, IO=3E8h; IRQ=3, IO=2E8h; IRQ=3

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Hardware Monitor

UEFI Set-up Utility Chapter 5

Parameter

(1)

Description

Hardware Monitor

System temperature PCH temperature CPU temperature DIMM temperature CPU Fan Speed

(2)

Vco re

Displays the current temperatures and core voltages of various hardware components.

All values are read-only.

VDDR3 +12V +5V VBAT

System Temperature History

CPU Max: CPU Min: U3901 (near DIMM) Max: U3901 (near DIMM) Min: U3902 (near System) Max:

Displays the minimum and maximum temperatures for the CPU and applicable sensors over a 24-hour time period (time stamp is 24-hour clock).

All values are read-only.

U3902 (near System) Min: U3904 (near PCH) Max: U3904 (near PCH) Min:

(1) See page 60 for an explanation of common buttons near the bottom of screen. (2) This data field is visible only on computers with an Intel i7-4700EQ processor.

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Chapter 5 UEFI Set-up Utility

IMPORTANT

AMT Configuration

AMT configuration is only available on Tier 3 computer models. See page 11 to see if your computer qualifies.

Parameter

Intel Management Engine Ver sio n

Execute MEBx Enables the Management Engine BIOS Extension (MEBx), which is accessed by

Unconfigure AMT/ME Lets you unconfigure any provisioned management settings for AMT/ME.

(1) See page 60 for an explanation of common buttons near the bottom of screen.

(1)

Description

Displays the Intel Management Engine version.

pressing CTRL+P at POST. This function is used to configure AMT. Options: Enabled or Disabled (default)

Options: Enabled or Disabled (default)

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Chipset

UEFI Set-up Utility Chapter 5

Parameter

Adjust Backlight Adjust the internal LCD LED backlight brightness.

LAN 1 Enables or disables onboard LAN1 controller.

LAN 2 Enables or disables onboard LAN2 controller.

Azalia HD Audio Enables or disables Azalia HD audio.

User Interface Button Select this item to set parameters for the user interface button.

WatchDog timer Configuration Select this item to set parameters for the watchdog timer.

(1) See page 60 for an explanation of common buttons near the bottom of screen.

(1)

Description

Number range: 1 to 100 with 100 as full (100%) brightness; 70 is default. IMPORTANT: Increasing the brightness from the default setting reduces the life of

the LED backlight, particularly at high temperatures.

Options: Enabled (default) or Disabled

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Chapter 5 UEFI Set-up Utility

IMPORTANT

User Interface Button (UIB)

To access the UIB configuration screen, do the following.

1. On computer startup, enter the BIOS/UEFI.

2. On the Main screen, click Firmware Configuration.

3. On the Firmware Configuration screen, click Chipset.

4. On the Chipset screen, click User Interface Button.

This screen is only available on display computers with aluminum bezels.

Parameter

BIOS Boot time Enables or disables UIB access to UEFI menu during POST.

OS time Enables or disables UIB functionality at OS time.

Select Number Select a number key to represent UIB.

Select Function Key Selec t a function key to represent UIB.

Select one Alpha Key Selec t an alphabet letter (Alpha) key to represent UIB.

Select bracket key Enables or disables key co mbinatio n with brac ket key.

Select Math key Enables or disables key combination with Math key.

Select Punctuation key Enables or disables key combination with punctuation key.

Select ETC key Enables or disables key combination with ETC key.

Select Arrow key Enables or disables key combination with arrow key.

(1)

Description

Options: Enabled (default) or Disabled

Options: None (default) or 0…9

Options: None (default) or F1…F12

Options: N (default), a…z, or A…Z

Options: None (default) or (, ), [, ], {, }, <, >

Options: None (default) or =, +, -

Options: None (default) or ` ; ' : " , ? . ! &

Options: None (default) or ~, @, #, $, %, ^, *, _, \, /, |, space bar

Options: None (default) or Up, Down, Right, Left

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UEFI Set-up Utility Chapter 5

IMPORTANT

Parameter

(1)

Description

Crtl Enables or disables key combination with CTRL key.

Options: Disabled (default), Left-CTRL, or Right-CTRL

Shift Enables or disables key combination with Shift key.

Options: Disabled (default), Left-Shift, or Right-Shift

Alt Enables or disables key combination with ALT key.

Options: Disabled, Left-ALT (default), or Right-ALT

(1) See page 60 for an explanation of common buttons near the bottom of screen.

Watchdog Timer

Parameter

(1)

Description

BIOS Boot time WatchDog Enables or disables BIOS boot timeout.

Options: Enabled or Disabled (default)

BIOS Timer Out value

(2)

Set BIOS timer timeout value (10, 20, or 30 minutes). 10 is default.

OS time WatchDog Enables or disables OS timeout.

Options: Enabled or Disabled (default)

Timer Out (1-60 Min)

(3)

Set WatchDog timer timeout value (1…60 minutes) in 1 minute increments. 60 is default.

(1) See page 60 for an explanation of common buttons near the bottom of screen. (2) This field is only visible when BIOS Boot time Watchdog is enabled. (3) This field is only visible when OS time Watchdog is enabled.

If you enable the BIOS Boot time Watchdog, then it must be disabled before you update the BIOS firmware.

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Chapter 5 UEFI Set-up Utility

Boot

Parameter

(1)

Description

Bootup NumLock State Enables or disables the Num Lock key on boot.

Option: On (default) or Off

Quiet Boot Enables or disables Quiet Boot option.

Option: Enabled or Disabled (default) IMPORTANT: Enabling this option hides the POST screen messages at startup and

delays boot time by several seconds.

Boot Priority List Change the boot order through a dialog box.

The dialog box includes instructions on changing the boot order and enabling or disabling boot options.

USB Boot Priorities Change the USB boot order through a dialog box.

See the Boot Priority List description for the dialog box options.

CD-DVD ROM Boot Priorities

(2)

Change the CD-DVD ROM boot order through a dialog box. See the Boot Priority List description for the dialog box options.

Hard-Drive Boot Priorities Change the hard drive boot order through a dialog box.

See the Boot Priority List description for the dialog box options.

(1) See page 60 for an explanation of common buttons near the bottom of screen. (2) This data field is only visible on computers with CD-ROM drives.

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Security

UEFI Set-up Utility Chapter 5

Parameter

Administrator Password Sets the administrator password.

User Password Sets the user password.

(1) See page 60 for an explanation of common buttons near the bottom of screen.

(1)

Description

IMPORTANT: If you forget the administrator password, you can reset the password

by removing and replacing the battery or by pressing the Clear UEFI button on the motherboard. See Clear the UEFI

Using a password reduces access risk from unauthorized or malicious sources.

IMPORTANT: If you forget the user password, you can reset the password by removing and replacing the battery or by pressing the Clear UEFI button on the motherboard. See Clear the UEFI

Using a password reduces access risk from unauthorized or malicious sources.

on page 95 for more information.

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Chapter 5 UEFI Set-up Utility

Save & Exit

Parameter

Save Changes and Reset Saves changes made and closes the set-up utility.

Discard Changes and Reset Discards changes made and closes the set-up utility.

Restore Defaults Loads the optimal defaults in the set-up menu.

(1) See page 60 for an explanation of common buttons near the bottom of screen.

(1)

Description

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UEFI Set-up Utility Chapter 5

Diagnostics

The Diagnostics menu lets you run the diagnostics utility to determine the cause of the system malfunction by testing computer components, such as the processor, memory, hard disk drive, optical disc drive, video, and other hardware.

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Chapter 5 UEFI Set-up Utility

Select a menu option by pressing the up ↑ or down ↓ arrow keys and pressing Enter when a menu is highlighted. Press the left ← or right → arrow keys to toggle between the six Diagnostics menu selections.

The following table lists the shortcut options with their corresponding alternates and functions in the Diagnostics menu.

Button Description

Esc Stops a test in progress or exits Diagnostics from any of the six menu options.

Enter Runs the highlighted test or option.

F1 Displays the Help screens.

F2 Edits batch parameters.

F3 Loads batch parameters.

F4 Saves batch parameters.

F5 Selects or deselec ts the current test.

F6 Selects or deselec ts the tests on a specific Diagnostic menu.

F7 Selects or deselec ts all Diagnostic tests.

F8 Selects or deselec ts all tests necessary to run a system quick test.

F9 Displays a list of the Diagnostic function keys.

F10 Runs the selected test or tests.

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UEFI Set-up Utility Chapter 5

IMPORTANT

AMI Rescue

The AMI Rescue menu lets you back up the system image on your computer and restore that image.

The Make A Backup function does the following:

•

Overwrite any data stored in a hidden partition.

• Save any data as a new image file stored in a hidden partition.

• Save any data on a mass storage device.

The following instructions are for the built-in backup and restore utility, AMI Rescue. You can also use third party utility or software to create an image backup and restore.

System images are also available from the Rockwell Automation Product Compatibility and Download Center:

http://www.rockwellautomation.com/support/pcdc.page

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Chapter 5 UEFI Set-up Utility

The Restore from An Image function overwrites any data on the primary operating system partition on the internal drive.

Parameter Description

Make A Backup Click to take you through the process of backing up the desired data.

Restore from An Image Click to take you through the process of restoring the desired data.

Exit Click to exit the AMI Rescue or press F4.

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UEFI Set-up Utility Chapter 5

IMPORTANT

Make a Backup

Follow these steps to back up the system image.

1. Click the AMI Rescue menu to access the AMI Rescue screen.

2. Click Make a Backup.

3. In the Source to Backup From field, click Browse to locate the backup

source.

The default backup source is the hidden partition on your hard drive.

Any USB mass storage drive must be formatted as FAT32, have a drive label other than ‘Recovery’, and be non-blank.

4. In the Destination of Image File field, click Browse to locate the destination source.

The default destination source is the hidden partition on your hard drive.

5. Click Backup Now to start the backup process.

A warning appears if there is not enough free space on the destination source.

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Chapter 5 UEFI Set-up Utility

IMPORTANT

Restore from an Image

Perform the following steps to restore your computer from a system image backup.

Restoring from a back-up image completely replaces any existing data on the target drive. Make sure all data is backed up before proceeding with the following steps.

1. Click the AMI Rescue menu to access the AMI Restore screen.

2. Click Restore from an Image.

3. In the Source of Image File field, click Browse to locate the image source.

The default image source is the hidden partition on your hard drive.

Any USB mass storage drive must be formatted as FAT32, have a drive label other than ‘Recovery’, and be non-blank.

4. In the Destination of Restore Data field, click Browse to locate the destination source.

The default destination source is the primary partition on your hard drive.

5. Click Restore Now to start the restoration process.

A warning appears if there is not enough free space on the destination source.

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UEFI Set-up Utility Chapter 5

Hardware History

You can view various hardware parameters from the Hardware History menu. It shows the total hours that the computer has been powered up, or runtime. It also displays the minimum and maximum temperatures over the entire runtime.

All displayed values are read-only, and the time stamp is 24-hour clock.

Menu Description

Temperature Same hardware temperatures as identified in System Temperature History of Hardware

Time Total runtime hours. In the above screen shot, the runtime hours are 17.

Exit Returns you to the set-up menu screen (page 58).

Monitor; see page 73

for more information.

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Chapter 5 UEFI Set-up Utility

Exit

Use the Exit menu to close the UEFI set-up utility.

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System Troubleshooting

Chapter 6

Chapter Objectives

Hardware Monitoring

This chapter provides information on the following topics:

• Hardware Monitoring

• Troubleshooting

• Troubleshooting Checklists

• Diagnostics

• Load the System Defaults

• Clear the UEFI

• Ship or Transport the Computer

The built-in hardware monitor of the computer tracks the operating threshold levels of the voltage and temperature sensors.

Follow these steps to determine whether an operating threshold has been reached.

1. Shut down the computer by using the appropriate method for the installed operating system.

See Shut Down the Computer

2. Apply power to the computer.

on page 41 for more information.

3. During POST, press F2 to access the UEFI set-up utility.

4. Click Firmware Configuration on the Main Menu screen.

5. Click Advanced from the Firmware Configuration main screen.

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Chapter 6 System Troubleshooting

TIP

6. Click Hardware Monitor on the Advanced screen.

Troubleshooting

See Hardware History

on page 87 for what information is shown.

Use this menu to determine if there is an issue with internal voltages or component temperatures.

Follow these steps to identify and isolate an issue with the computer’s operation.

1. Shut down the computer by using the appropriate method for the installed operating system.

See Shut Down the Computer

on page 41 for more information.

2. Disconnect power to the computer.

3. Disconnect all peripheral devices from the computer.

4. If using a keyboard and mouse, verify that they are properly connected.

5. If using an external display, verify that it is properly connected.

Connect power to the computer. During POST, one of three events occurs:

• The computer completes the start-up process.

• A nonfatal error occurs and the related error message is displayed.

• A fatal error occurs and the start-up process terminates.

If Then

The computer starts Isolate the issue by connecting peripheral devices one at a

The issue is with a specific software or driver Reinstall the software or driver.

The issue is not related specifically to soft ware, a driver, or a peripheral device

Some computers emit beeps. These audible alerts only signal that an error is detected. The beeps can apply to nonfatal and fatal errors.

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time until the issue occurs.

Refer to the troubleshooting checklists.

System Troubleshooting Chapter 6

Troubleshooting Checklists

To manage common issues, use these checklists to test and verify components. If an issue occurs, refer to these checklists before calling technical support.

Issues during Startup

• Are all connections secure?

• Are the device drivers installed?

• Are the jumpers on any add-in boards correctly positioned?

• If starting from a drive: – Is it formatted and set up in the UEFI? – Are the drive’s data and power cables properly connected? Verify that

the computer can start from an external bootable device.

• Are memory modules properly installed? You can reinstall them to be sure of a good connection.

• Is the UEFI properly configured? To restore the default UEFI settings, see

Load the System Defaults

on page 94.

Issues after Startup

• If an issue is intermittent, you can have a loose connection. Verify that the following items are secure or properly installed:

– All connections to the computer including any add-in cards – The memory modules

• Does your computer have a virus? Run an antivirus software.

• Is the UEFI properly configured? To restore the default UEFI settings, see

Load the System Defaults

• If there is a flickering display or a locked computer, restart the computer as specified in Restart the Computer have a regulated and protected power supply, a transient voltage in the power line or peripheral cable can cause errors.

• Is the drive’s data cable properly connected? Verify that the computer can start from an external bootable device.

Is the computer overheating? Refer to the system health status indicator on

•

the computer’s front panel. The light indicates the computer’s temperature threshold has been exceeded.

on page 94.

on page 41. Although the computers

If the system health status indicator remains lit, verify the following:

– Any fan (if available) is working. – Any fan filter (if available) is clean. – Any cooling method (such as heat sink and vents) is not blocked. – There is proper clearance as detailed in Mounting Clearance

Requirements on page 24.

– The air temperature is within the operating range specified in Table 13

on page 110.

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Chapter 6 System Troubleshooting

Issues Running New Software

• Does the software have a hardware requirement that is not present?

• Are you using an authorized copy of the software? Some software does not

work without proper activation.

• Did the software install correctly? Reinstall the software.

• Are you following the software’s instructions? Refer to the software

vendor’s user manual.

Issues with the Add-in Card

• Is the card installed and configured correctly? Verify the jumper and other configuration settings.

• Are the card cables properly connected?

• Is the add-in card recognized in Device Manager?

• A card issue not listed here? Refer to troubleshooting information

supplied by the add-in card manufacturer.

Issues with the Integrated Display

• Are the display contrast and brightness controls properly adjusted? Refer to the operating system containing the video driver for set-up functions.

• Verify that the selected character color is not the same as the background color.

• Try setting to the native resolution. Refer to Appendix A, Specifications

Issues with an External Display

• Are the display contrast and brightness controls properly adjusted? Refer to the operating system containing the video driver for set-up functions.

• Verify that the selected character color is not the same as the background color.

• Is the display compatible with the selected video mode?

• Is the video cable properly connected?

• Is the video driver properly installed?

• Restart the computer with the external display connected and turned on.

• Is the display functioning properly? Verify the display function by

operating it with another computer.

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System Troubleshooting Chapter 6

IMPORTANT

Diagnostics

If you completed the troubleshooting steps and are still having issues, use the Diagnostics menu in the UEFI set-up utility to isolate the issue. Diagnostics can determine the cause of a malfunction by testing computer components, such as the processor, memory, internal drives, video, and other hardware.

Follow these steps to run Diagnostics.

1. Press F10 at any time or press F2 during POST to access the UEFI set-up

utility.

For display computers with aluminum bezels, you can access the diagnostic utility during POST by pressing the UIB on the front of the display; see page 17

2. Click Diagnostics on the set-up screen.

See Diagnostics

Follow these steps to save diagnostic reports.

1. Select Generate Report in the Options menu and press Enter.

2. Select Report destination and press Enter.

on page 81 for more information.

for more information about the UIB.

3. Select File and press Enter.

4. Select the device path to generate the log report and press Enter.

If you need to generate the report in the current file system, press Enter.

Otherwise, select Continue and press Enter.

5. Enter log file details (file name and heading) for generating the report. The

default file name is AMIDiag.LOG.

6. Set the report parameters, such as log errors, log test activities, log test start

time, log test end time, log errors only, log errors only with time, Append to old log file, Log device info on fail, Log device info on abort.

7. To exit the submenu, Select Continue and press Enter.

You can perform an initial diagnosis without disconnecting or moving your computer. The process takes as little as five minutes or as long as eight hours, depending on the test selected. After Diagnostics has run, you can generate a report for analysis by a technical support representative, expediting any necessary repair process.

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Chapter 6 System Troubleshooting

IMPORTANT

ABC

Load the System Defaults

If the computer fails after you make changes in the set-up menus, load the system default settings to correct the error. These default settings have been selected to optimize your computer’s performance.

Follow these steps to load the system defaults.

1. Restart the computer as specified in Restart the Computer

on page 41.

2. During POST, press F2 to access the UEFI set-up utility.

For display computers with aluminum bezels, you can access the diagnostic utility during POST by pressing the UIB on the front of the display; see page 17

for more information about the UIB.

3. Click Firmware Configuration on the set-up screen.

4. Click Default (A) on the Main screen.

5. Click Save (B) to save your changes.

6. Click Exit (C) to exit the UEFI set-up utility.

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System Troubleshooting Chapter 6

IMPORTANT

DIMM Memory Modules

RTC

Battery

Clear

UEFI

Button

Clear the UEFI

If the system configuration has been corrupted, an incorrect setting has caused error messages to be unreadable, or you cannot access the UEFI set-up utility to load the system defaults, you must clear the system configuration values stored in the UEFI.

Follow these steps to clear the UEFI.

1. Back up all system data and then shut down the computer.

2. Follow the steps for Pre-configuration

3. Remove the cover as detailed in Remove the Cover

on page 44.

on page 45.

Use an antistatic wrist strap connected to a grounded surface.

4. Locate the Clear UEFI button on the motherboard.

5. Press and hold the button for three seconds before releasing.

6. Reinstall the cover as detailed in Reinstall the

Cover on page 46.

7. Follow the steps for Post-configuration

page 45.

Ship or Transport the Computer

When you clear the UEFI, all UEFI settings return to their defaults. UEFI settings other than default must be reconfigured after clearing the UEFI.

8. During POST, press F2 to access the UEFI set-up utility and reconfigure settings.

If you need to ship the computer via common carrier or otherwise transport it to another location for servicing or any other reason, you must first uninstall the computer and place it in its original packing material.

ATTENTION:

Do not ship or transport the computer when it is installed in a machine, panel, or rack. Doing so can damage to the computer. You must uninstall the computer and place it in its original packing material before shipping. Rockwell Automation is not responsible for damage incurred to a computer that is shipped or transported while installed in a machine, panel, or rack.

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Chapter 6 System Troubleshooting

Dispose of the Computer

At the end of its life, the computer must be collected separately from any unsorted municipal waste.

You cannot dispose of computer equipment like other waste material. Most computers and monitors contain heavy metals that can contaminate the earth. Therefore, check with local health and sanitation agencies for ways to safely dispose of computer equipment.

If a storage drive is part of what you are disposing, then verify that any data on it has been permanently erased or that you destroy the drive before disposing it.

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Use a Touchscreen

TIP

IMPORTANT

Chapter 7

Touchscreen Technology

Driver Software

PCAP Touchscreen Technology

Integrated display computers are shipped with the touchscreen controller installed and connected. The touchscreen controller connects internally to a USB port.

The Microsoft touchscreen driver is already loaded on the computer as part of the operating system. An alternate touchscreen driver is also available for download at the Rockwell Automation Product Compatibility and Download Center (PCDC) at http://www.rockwellautomation.com/support/pcdc.page#/

tab2.

If you must reinstall the touchscreen driver, the touchscreen utility automatically detects the USB port used by the touchscreen controller.

PCAP touchscreens do not need any calibration. If you try to calibrate a PCAP touchscreen through the Windows Tablet PC Settings, you receive a warning.

PCAP touchscreens are only on Tier 3 computer models. See Computer Options

on page 11 to see if your model is Tier 3.

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Chapter 7 Use a Touchscreen

IMPORTANT

Resistive Technology

Calibrate the Resistive Touchscreen

Resistive touchscreens are activated when you apply pressure to the touchscreen with your finger. You can operate a resistive touchscreen while wearing gloves.

Resistive touchscreens accept only single finger input. Multi-finger input or ‘palm contact’ can cause an incorrect touch input.

ATT EN TI ON : Do not use sharp instruments to activate the touchscreen. Scratching the surface of the touchscreen can damage the display.

Resistive touchscreens are only on Tier 2 computer models. See Computer

Options on page 11 to see if your model is Tier 2.

The resistive touchscreen supplied with the computer is factory installed and calibrated.

Perform the following steps to recalibrate the touchscreen.

1. From the Windows control panel menu, select Tablet PC Settings.

2. On the Display tab of Tablet PC Settings, click Calibrate.

3. Follow the calibration instructions on the touchscreen.

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Maintenance

IMPORTANT

Chapter 8

Chapter Objectives

Clean the Computer

This chapter provides information on how to Clean the Computer.

It is important to maintain your computer by cleaning the display, heat sink and vent holes, and removing grease or paint.

6181P computer bezels resist the following chemicals:

• Alcohol (methyl or ethyl)

• Cleaning naphtha

• Commercial glass cleaners

• Ammonia (10% dilute solution)

• Oil (hydraulic or motor)

• Diesel fuel

• Gasoline (leaded or unleaded)

• Antifreeze mixtures (such as ethylene glycol)

• Automatic transmission fluid

Clean the Integrated Display

Perform the following steps to clean the display.

1. Disconnect power from the computer at the power source.

ATTENTION: If the computer has a touchscreen, it is possible for screen objects to activate during equipment wash-downs if the computer is turned on.

2. Clean the display with a mild soap by using a clean sponge or a soft cloth.

ATTENTION: Use of abrasive cleansers or solvents can damage the display window. Do not scrub or use brushes.

Dry the display with a chamois or moist cellulose sponge to avoid water spots.

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Chapter 8 Maintenance

IMPORTANT

Clean the Fan (Intel Core i7 models)

Perform the following steps to clean the fan.

1. Disconnect power from the computer at the power source.

2. Vacuum dust and debris out of the fan.

Clean the Heat Sink and Vent Holes

Perform the following steps to clean the chassis.

1. Disconnect power from the computer at the power source.

2. Disconnect all peripheral devices from the computer.

3. Vacuum dust and debris from the heat sink and vent holes.

Remove Paint and Grease from Bezel

Perform the following steps to remove paint and grease from the bezel of computers properly mounted in NEMA Type 4/4X or IEC IP66 enclosures.

1. Close and lock the access cover on the front bezel.

Step 1 does not apply to computers with a stainless steel bezel.

Remove paint splashes and grease by rubbing lightly with isopropyl alcohol.

ATTENTION:

with the equipment labels. Alcohol can cause the label printing to smear.

3. Use a mild soap or detergent solution to remove residue.

4. Rinse with clean water.

Make sure the isopropyl alcohol does not come in contact

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Rockwell Automation 6189x User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Important User Information

Table of Contents

Preface

Preface Objectives

Purpose of This Manual

Additional Resources

Abbreviations

Chapter Objectives

Computer Overview

Operating Systems

Computer Options

Before You Begin

Parts List

Hardware Features

External Components and I/O

Internal Components

System Features

Multi-touch Touchscreens

Status Indicators and UIB

Hardware Monitor and Watchdog Timer Utilities

Intel Active Management Technology (AMT) 9.0

Intel Rapid Start Technology

Chapter Objectives

Installation Precautions

Environment and Enclosure Information

European Union Directive

Installation Guidelines

Mounting Clearance Requirements

Computer Dimensions

Required Tools

Install the Computer

Panel Mounting Guidelines

Panel Cutout Dimensions

Mount the Display Computer in a Panel

Mount the Non-display Computer

Connect Peripherals

Connect Power

Connect AC Power

Connect DC Power

Functional Ground Screw

AC Power Models

DC Power Models

Connect to a Network

Chapter Objectives

Operating Guidelines

Touchscreen Precautions

Start the Computer

Restart the Computer

Shut Down the Computer

Adjust the Display Brightness

Chapter Objectives

Accessories and Replacement Parts

Voltage Precautions

Electrostatic Discharge Precautions

Pre-configuration

Post-configuration

Required Tools

Remove the Cover

Reinstall the Cover

CompactFlash Card

Drive Precautions

Replace a Drive

Replace or Add Memory Modules

Memory Configuration Guidelines

Replace or Add a Memory Module

Replace the RTC Battery

Replace the Power Supply Unit

Chapter Objectives

Set-up Utility Overview

Access the Set-up Utility

Set-up Screen Overview

Firmware Update

Firmware Configuration

Common Buttons at the Bottom of Screens

Main

Advanced