Robustel R3000-3P, R3000-4L, R3000 User Manual

R3000

Industrial Dual SIM Cellular VPN Router

2 Eth + 1 RS-232 + 1 RS-485 + 1 USB Host

User Guide

Guangzhou Robustel Technologies Co., Limited

www.robustel.com

Robustel GoRugged R3000 User Guide

RT_UG_R3000_v.4.0.0 27 March, 2017 1/136
Confidential

About This Document

This document provides hardware and software information of the Robustel R3000 Router, including introduction,
installation, configuration and operation.

Copyright© 2017 Guangzhou Robustel Technologies Co., Limited.
All rights reserved.

Trademarks and Permissions

、

are trademarks of Guangzhou Robustel Technologies Co., Limited. All other

trademarks and trade names mentioned in this document are the property of their respective owners.

Disclaimer

No part of this document may be reproduced in any form without the written permission of the copyright owner.
The contents of this document are subject to change without notice due to continued progress in methodology,
design and manufacturing. Robustel shall have no liability for any error or damage of any kind resulting from the use
of this document.

Technical Support

Tel: [phone]
Fax: [phone]
Email: [e-mail]
Web: www.robustel.com

Robustel GoRugged R3000 User Guide

RT_UG_R3000_v.4.0.0 27 March, 2017 2/136
Confidential

Important Notice

Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data
may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare
when wireless devices such as the router is used in a normal manner with a well-constructed network, the router
should not be used in situations where failure to transmit or receive data could result in damage of any kind to the
user or any other party, including but not limited to personal injury, death, or loss of property. Robustel accepts no
responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the
router, or for failure of the router to transmit or receive such data.

Safety Precautions
General

 The router generates radio frequency (RF) power. When using the router, care must be taken on safety issues

related to RF interference as well as regulations of RF equipment.

 Do not use your router in aircraft, hospitals, petrol stations or in places where using cellular products is

prohibited.

 Be sure that the router will not be interfering with nearby equipment. For example: pacemakers or medical

equipment. The antenna of the router should be away from computers, office equipment, home appliance, etc.

 An external antenna must be connected to the router for proper operation. Only uses approved antenna with

the router. Please contact authorized distributor on finding an approved antenna.

 Always keep the antenna with minimum safety distance of 20 cm or more from human body. Do not put the

antenna inside metallic box, containers, etc.

 RF exposure statements

1. For mobile devices without co-location (the transmitting antenna is installed or located more than 20cm

away from the body of user and nearby person)

 FCC RF Radiation Exposure Statement

1. This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

2. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.

This equipment should be installed and operated with a minimum distance of 20 centimeters between the
radiator and human body.

Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open.

Router may be used at this time.

Using the Router in Vehicle

 Check for any regulation or law authorizing the use of cellular devices in vehicle in your country before installing

the router.

 The driver or operator of any vehicle should not operate the router while driving.
 Install the router by qualified personnel. Consult your vehicle distributor for any possible interference of

electronic parts by the router.

 The router should be connected to the vehicle’s supply system by using a fuse-protected terminal in the

vehicle’s fuse box.

 Be careful when the router is powered by the vehicle’s main battery. The battery may be drained after extended

period.

Robustel GoRugged R3000 User Guide

RT_UG_R3000_v.4.0.0 27 March, 2017 3/136
Confidential

Protecting Your Router

To ensure error-free usage, please install and operate your router with care. Do remember the following:

 Do not expose the router to extreme conditions such as high humidity / rain, high temperature, direct sunlight,

caustic / harsh chemicals, dust, or water.

 Do not try to disassemble or modify the router. There is no user serviceable part inside and the warranty would

be void.

 Do not drop, hit or shake the router. Do not use the router under extreme vibrating conditions.
 Do not pull the antenna or power supply cable. Attach/detach by holding the connector.
 Connect the router only according to the instruction manual. Failure to do it will void the warranty.
 In case of problem, please contact authorized distributor.

Robustel GoRugged R3000 User Guide

RT_UG_R3000_v.4.0.0 27 March, 2017 4/136
Confidential

Regulatory and Type Approval Information
Table 1: Directives

2011/65/EC

Directive 2011/65/EU of the European Parliament and of the Council of 8 June 2011
on the restriction of the use of certain hazardous substances in electrical and
electronic equipment (RoHS)

2012/19/EU

Directive 2012/19/EU the European Parliament and of the Council
of 4 July 2012 on waste electrical and electronic equipment (WEEE)

Table 2: Standards of the Ministry of Information Industry of the People’s Republic of China

SJ/T
11363-2006

“Requirements for Concentration Limits for Certain Hazardous Substances in Electronic
Information Products” (2006-06).

SJ/T
11364-2006

“Marking for Control of Pollution Caused by Electronic Information Products”
(2006-06).

According to the “Chinese Administration on the Control of Pollution caused
by Electronic Information Products” (ACPEIP) the EPUP, i.e., Environmental

Protection Use Period, of this product is 20 years as per the symbol shown here, unless otherwise
marked. The EPUP is valid only as long as the product is operated within the operating limits
described in the Hardware Interface Description.
Please see Table 3 for an overview of toxic or hazardous substances or elements that might be
contained in product parts in concentrations above the limits defined by SJ/T 11363-2006.

Table 3: Toxic or Hazardous Substances or Elements with Defined Concentration Limits

Name of the Part
Hazardous Substances

(Pb)

(Hg)

(Cd)

(Cr (VI) )

(PBB)

(PBDE)

Metal parts

o o o o o

o

Circuit modules

x o o o o o Cables and cable assemblies

o o o o o

o

Plastic and polymeric parts

o o o o o

o

o:
Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is
below the limit requirement in SJ/T11363-2006.
x:
Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials for this
part might exceed the limit requirement in SJ/T11363-2006.

Robustel GoRugged R3000 User Guide

RT_UG_R3000_v.4.0.0 27 March, 2017 5/136
Confidential

Document History

Updates between document versions are cumulative. Therefore, the latest document version contains all updates
made to previous versions.

Date

Firmware Version

Doc Version

Change Description

27 March, 2017

3.0.0

v. 4.0.0

Initial release

Robustel GoRugged R3000 User Guide

RT_UG_R3000_v.4.0.0 27 March, 2017 6/136
Confidential

Contents

Chapter 1 Product Concept ............................................................................................................................. 8

1.1 Key Features ............................................................................................................................................... 8

1.2 Package Contents ....................................................................................................................................... 9

1.3 Specifications ........................................................................................................................................... 11

1.4 Dimensions ............................................................................................................................................... 13

1.5 Ordering Information ............................................................................................................................... 14

Chapter 2 Hardware Installation .................................................................................................................... 15

2.1 LED Indicators ........................................................................................................................................... 15

2.2 PIN Assignment ........................................................................................................................................ 16

2.3 USB Interface ............................................................................................................................................ 17

2.4 Reset Button ............................................................................................................................................. 17

2.5 Ethernet Ports .......................................................................................................................................... 18

2.6 Insert or Remove SIM Card/Micro SD Card .............................................................................................. 18

2.7 Attach External Antenna (SMA Type) ....................................................................................................... 20

2.8 Mount the Router .................................................................................................................................... 20

2.9 Ground the Router ................................................................................................................................... 22

2.10 Connect the Router to a Computer .......................................................................................................... 22

2.11 Power Supply ............................................................................................................................................ 23

Chapter 3 Initial Configuration ...................................................................................................................... 24

3.1 Configure the PC....................................................................................................................................... 24

3.2 Factory Default Settings ........................................................................................................................... 27

3.3 Log in the Router ...................................................................................................................................... 27

3.4 Control Panel ............................................................................................................................................ 28

3.5 Status ........................................................................................................................................................ 29

3.6 Interface > Link Manager ......................................................................................................................... 31

3.7 Interface > LAN ......................................................................................................................................... 42

3.8 Interface > Ethernet ................................................................................................................................. 46

3.9 Interface > Cellular ................................................................................................................................... 48

3.10 Interface > Wi-Fi ....................................................................................................................................... 52

3.11 Interface > USB ......................................................................................................................................... 58

3.12 Interface > DI/DO ..................................................................................................................................... 59

3.13 Interface > Serial Port ............................................................................................................................... 63

3.14 Network > Route ...................................................................................................................................... 67

3.15 Network > Firewall ................................................................................................................................... 68

3.16 Network > IP Passthrough ........................................................................................................................ 72

3.17 VPN > IPsec ............................................................................................................................................... 72

3.18 VPN > OpenVPN ....................................................................................................................................... 79

3.19 VPN > GRE ................................................................................................................................................ 86

3.20 Services > Syslog ....................................................................................................................................... 87

3.21 Services > Event ........................................................................................................................................ 88

3.22 Services > NTP .......................................................................................................................................... 91

3.23 Services > SMS .......................................................................................................................................... 92

3.24 Services > Email ........................................................................................................................................ 93

Robustel GoRugged R3000 User Guide

RT_UG_R3000_v.4.0.0 27 March, 2017 7/136
Confidential

3.25 Services > DDNS ....................................................................................................................................... 94

3.26 Services > SSH........................................................................................................................................... 95

3.27 Services > GPS .......................................................................................................................................... 96

3.28 Services > Web Server .............................................................................................................................. 99

3.29 Services > Advanced ............................................................................................................................... 100

3.30 System > Debug ...................................................................................................................................... 102

3.31 System > Update .................................................................................................................................... 103

3.32 System > APP Center .............................................................................................................................. 103

3.33 System > Tools ........................................................................................................................................ 105

3.34 System > Profile ...................................................................................................................................... 107

3.35 System > User Management .................................................................................................................. 108

Chapter 4 Configuration Examples ............................................................................................................... 110

4.1 Interface ................................................................................................................................................. 110

4.1.1 Console Port ................................................................................................................................... 110

4.1.2 Digital Input .................................................................................................................................... 110

4.1.3 Digital Output ................................................................................................................................. 111

4.1.4 RS-232 ............................................................................................................................................. 111

4.1.5 RS-485 ............................................................................................................................................. 112

4.2 Cellular ................................................................................................................................................... 112

4.2.1 Cellular Dial-Up .................................................................................................................................... 112

4.2.2 SMS Remote Control ............................................................................................................................ 114

4.3 Network .................................................................................................................................................. 116

4.3.1 IPsec VPN ........................................................................................................................................ 116

4.3.2 OpenVPN ........................................................................................................................................ 120

4.3.3 GRE VPN .......................................................................................................................................... 123

Chapter 5 Introductions for CLI .................................................................................................................... 126

5.1 What Is CLI .............................................................................................................................................. 126

5.2 How to Configure the CLI ....................................................................................................................... 127

5.3 Commands Reference ............................................................................................................................ 133

Glossary........................................................................................................................................................... 134

Robustel GoRugged R3000 User Guide

RT_UG_R3000_v.4.0.0 27 March, 2017 8/136
Confidential

Chapter 1 Product Concept

1.1 Key Features

Robustel GoRugged R3000 is a rugged cellular router offering state-of-the-art mobile connectivity for machine to

machine (M2M) applications.

 Supports WWAN1, WWAN2, Ethernet WAN, WLAN WAN link backup and ICMP detection
 Supports cold backup, warm backup and load balancing
 Wi-Fi supporting AP mode and Client mode (2.4 GHz/5.8 GHz), also supporting Captive Portal
 VPN tunnel - IPsec/OpenVPN/GRE/PPTP/L2TP/DMVPN
 Supports DHCP server
 Supports 802.1 Q VLAN Trunk
 Supports APP importing
 Supports IP Pass-through
 Supports Modbus gateway (Modbus RTU/ASCII to Modbus TCP) and Modbus Master
 Supports TCP Client/Server, UDP and virtual serial port
 Supports SMS, Email, DO, SNMP trap and RobustLink output event
 Supports SDK (C/Java/Python), providing user with programmatic interface
 Supports RobustLink (a centralized M2M management platform for remote monitoring, configuration and

firmware upgrade)

 Supports RobustVPN (a Cloud VPN Portal providing easy and secure remote access for PLCs and machines)
 Management via web user interface/CLI/SNMP/RobustLink
 Firmware upgrading via web user interface/CLI/USB/SMS/RobustLink
 Auto reboot via SMS/Timing
 Includes built-in real-time clock and watchdog

Robustel GoRugged R3000 User Guide

RT_UG_R3000_v.4.0.0 27 March, 2017 9/136
Confidential

1.2 Package Contents

Before installing your R3000 Router, verify the kit contents as following.
Note: The following pictures are for illustration purposes only, not based on their actual sizes.

 1 x Robustel R3000 Industrial Dual SIM Cellular VPN Router (GPS/Wi-Fi optional)

 1 x 3-pin pluggable terminal block with lock for power

 1 x 7-pin pluggable terminal block with lock for serial port, I/O and console port

 1 x Quick Start Guide with download link of other documents or tools

Note: If any of the above items is missing or damaged, please contact your Robustel sales representative.

With Wi-Fi and GPS Only with GPS Only with Wi-Fi Without Wi-Fi and GPS

Robustel GoRugged R3000 User Guide

RT_UG_R3000_v.4.0.0 27 March, 2017 10/136
Confidential

Optional accessories (sold separately):

 SMA cellular antenna (3G/4G)

 RP-SMA Wi-Fi antenna (stubby antenna or magnet antenna optional)

Stubby antenna Magnet antenna

 Wall mounting kit

 35 mm DIN rail mounting kit

 Ethernet cable

Robustel GoRugged R3000 User Guide

RT_UG_R3000_v.4.0.0 27 March, 2017 11/136
Confidential

 AC/DC power adapter (12V DC, 1.5 A; EU/US/UK/AU plug optional)

1.3 Specifications

Cellular Interface

 Number of ports: 2 (AUX + MAIN)
 Connector: SMA, female
 Standards: GSM/GPRS/EDGE/UMTS/TD-SCDMA/HSPA+/LTE

GSM: max DL/UL = 9.6/2.7 Kbps
GPRS: max DL/UL = 86 Kbps
EDGE: max DL/UL = 236.8 Kbps
UMTS: max DL/UL = 384 Kbps
TD-SCDMA: max DL/UL = 2.8 Mbps/384 Kbps
HSPA+: max DL/UL = 21/5.76 Mbps, fallback to 2G
FDD LTE: max DL/UL = 100/50 Mbps, fallback to 2G/3G
TDD LTE: max DL/UL = 100/50 Mbps, fallback to 2G/3G

Ethernet Interface

 Number of ports: 2 x 10/100 Mbps, 2 x LAN or 1 x LAN + 1 x WAN
 Magnet isolation protection: 1.5 KV

WLAN port (Optional)

 Number of ports: 1
 Connector: RP-SMA, male
 Standards: 802.11a/b/g/n, supporting AP and Client mode
 Frequency bands: 2.412 - 2.484 GHz (2.4 GHz ISM band), 4.910 – 5.825 GHz (5.8 GHz ISM band)
 Security: Open ,WPA, WPA2, WEP
 Encryption: AES, TKIP, WEP64
 Data speed: Up to 150 Mbps
 Receiving sensitivity: 1 M -97 dBm (< 8% PER)

(+/- 1 dBm) 54 Mbps -76.5 dBm (< 10% PER)
MCS7 (20 MHz) -72 dBm (< 10% PER)
MCS7 (40 MHz) -69 dBm (< 10% PER)

Robustel GoRugged R3000 User Guide

RT_UG_R3000_v.4.0.0 27 March, 2017 12/136
Confidential

Digital Input / Digital Output

 Number of ports: 2 x DI (dry contact) + 2 x DO (wet contact), can be configured as 4 x DI, 4 x DO, 3 x DI + 1 x DO

or 3 x DO + 1 x DI

 Connector: 3.5 mm terminal block with lock
 Isolation: 3KVDC or 2KVrms
 Absolute maximum VDC: “V+” +5 VDC (DI), 30 VDC (DO)
 Absolute maximum ADC: 300 mA
 Digital filtering time interval: software selectable

Serial Interface

 Number of ports: 1 x RS-232 + 1 x RS-485 or 2 x RS-232 or 2 x RS-485
 Connector: 3.5 mm terminal block with lock
 ESD protection: ±15 KV
 Parameters: 8E1, 8O1, 8N1, 8N2, 7E2, 7O2, 7N2, 7E1
 Baud rate: 300 bps to 230400 bps
 RS-232: TxD, RxD, RTS, CTS, GND
 RS-485: Data+ (A), Data- (B)

GPS & GLONASS Interface (Optional)

 Number of ports: 1
 Connector: SMA, female with 50 ohms impedance
 Tracking sensitivity: GPS: greater than -148 dBm

GLONASS: greater than -140 dBm

 Horizontal position accuracy: GPS: 2.5 m

GLONASS: 4.0 m

 Protocol: NMEA-0183 V2.3

System

 1 x RST button
 2 x SIM card slot (3 V & 1.8 V)
 1 x Micro SD
 1 x USB 2.0 host up to 480 Mbps
 1 x CLI interface
 LED indicators - 1 x RUN, 1 x PPP, 1 x USR, 1 x RSSI, 1 x NET, 1 x SIM

Software

 Network protocols: PPP, PPPoE, TCP, UDP, DHCP, ICMP, NAT, DMZ, RIP v1/v2, OSPF, DDNS, VRRP, HTTP, HTTPs,

DNS, ARP, QoS, SNTP, Telnet, VLAN, SSH2, etc.

 WM-BUS: supports Wireless M-BUS communications protocol which can access the WM-BUS terminal device
 VPN tunnel: IPsec/OpenVPN/GRE/PPTP/L2TP/DMVPN
 Firewall: SPI, anti-DoS, Filter and Access Control
 Management: Web, CLI, SNMP v1/v2/v3, SMS, RobustLink
 Serial port: TCP Client/Server, UDP, Modbus RTU/ASCII to Modbus TCP, Virtual COM (COM port redirector)
 RobustLink: a centralized M2M management platform developed by Robustel
 RobustVPN: a Cloud VPN Portal developed by Robustel

Robustel GoRugged R3000 User Guide

RT_UG_R3000_v.4.0.0 27 March, 2017 13/136
Confidential

Power Supply and Consumption

 Connector: 5 mm terminal block with lock

Input voltage: 9 to 60V DC

 Power consumption: Idle: 100 mA@12 V

Data link: 400 mA (peak) @12 V

Physical Characteristics

 Ingress protection: IP30
 Housing & Weight: metal, 500 g
 Dimensions: 125 x 104 x 43.5 mm
 Installations: desktop or wall mounting or 35 mm DIN rail mounting

Regulatory and Type Approvals

 Approvals & Certificates: CE, R&TTE,FCC, PTCRB, GCF, AT&T, IC, Rogers, RCM, CB, E-Mark, NBTC, RoHS, WEEE
 EMC:

EMI: EN 55022: 2006/A1: 2007 (CE & RE) Class B
EMS: IEC 61000-4-2 (ESD) Level 4
IEC 61000-4-3 (RS) Level 4
IEC 61000-4-4 (EFT) Level 4
IEC 61000-4-5 (Surge) Level 3
IEC 61000-4-6 (CS) Level 4
IEC 61000-4-8 (M/S) Level 4

1.4 Dimensions

Robustel GoRugged R3000 User Guide

RT_UG_R3000_v.4.0.0 27 March, 2017 14/136
Confidential

1.5 Ordering Information

Model No.

Frequency Bands

Operating Environment

R3000-3P

HSPA+ Router (Mini PCIe)
HSDPA/HSUPA/HSPA+: 800/850/900/AWS/1900/2100 MHz
GSM/GPRS/EDGE: 850/900/1800/1900 MHz

-40 to 85°C /5 to 95% RH

R3000-4L

LTE Router (Mini PCIe)
FDD LTE: B1, 2, 3, 4, 5, 7, 8, 18, 19, 20, 28, 31
TDD LTE: B38, 39, 40, 41
UMTS/HSDPA/HSUPA/HSPA+: 800/850/900/1800/1900/2100 MHz
TD-SCDMA: 1900 MHz
GSM/GPRS/EDGE: 850/900/1800/1900 MHz

-40 to 85°C /5 to 95% RH

Robustel GoRugged R3000 User Guide

RT_UG_R3000_v.4.0.0 27 March, 2017 15/136
Confidential

Chapter 2 Hardware Installation

2.1 LED Indicators

Name

Color

Status

Description

RUN

Green

On, fast blinking
(250 mSec blink time)

Router is powered on (the system is initializing)

On, slow blinking
(500 mSec blink time)

Router starts operating
Off

Router is powered off

PPP

Green
On, solid

Link connection is working

Off

Link connection is not working

USR-OpenVPN

Green
On, solid

OpenVPN connection is established

Off

OpenVPN connection is not established

USR-IPsec

Green
On, solid

IPsec connection is established

Off

IPsec connection is not established

USR-WiFi

Green
On, solid

Wi-Fi is enabled and working properly

Off

Wi-Fi is disabled or not working properly

Green

On, solid

High Signal strength (21-31) is available

Yellow

On, solid

Medium Signal strength (11-20) is available

Red

On, solid

Low Signal strength (1-10) is available

/

Off

No signal

NET

Green

On, solid

Connection to 4G network is established

Yellow

On, solid

Connection to 3G network is established

Red

On, solid

Connection to 2G network is established

/

Off

Connection to network is not established or establishing

SIM

Green
On, blinking

The router is using the backup card

Off

The router is using the main card

SIM/NET/RSSI
Indicating
Module
Abnormal

The SIM/NET/RSSI will blink to indicate the wrong status when the wireless module cannot work
normally. When the network disconnected, those three signal LEDs are designed as a binary
combination code to indicate a series of error report.

Color Indicates: SIM-Green, NET-Green, RSSI-Green
Display Order: SIM, NET, RSSI
Meaning of Number: 1-Blink, 0-Off

Robustel GoRugged R3000 User Guide

RT_UG_R3000_v.4.0.0 27 March, 2017 16/136
Confidential

Note: You can choose the display type of USR LED. For more details, please refer to 3.29 Service > Advanced.

2.2 PIN Assignment

100 module found but AT command failed
010 no SIM card inserted110
110 need to enter the PIN code
001 need to enter the PUK code
101 registration failed
011 no module found
111 not support the module

1 2 3 4 5 6 7 8 9

10

11

12

13

14

15

16

17

PIN

Debug

RS-232

Direction

1

CR

--

R3000  Device

2

CT

--

R3000  Device

3

GND

GND

-- 4 --

TXD

R3000  Device

5

--

RXD

R3000  Device

6

--

RTS

R3000  Device

7

--

CTS

R3000  Device

PIN

Power

DI/DO

RS-485

Direction

8

Positive

--

--

-- 9 Negative

--

--

--

10

GND

--

--

--

11

--

Input 1

--

R3000  Device

12

--

Input 2

--

R3000  Device

13

--

Output 1

--

R3000  Device

14

--

Output 2

--

R3000  Device

15

--

GND

--

--

16

--

--

Data+(A)

R3000  Device

17

--

--

Data- (B)

R3000  Device

Robustel GoRugged R3000 User Guide

RT_UG_R3000_v.4.0.0 27 March, 2017 17/136
Confidential

Function

Operation

Firmware
upgrade

USB interface is used for batch firmware upgrading, but
cannot be used for sending or receiving data from slave
devices which connected to it. You can insert a USB storage

device into the router’s USB interface, such as a U disk or a

hard disk. If there have a supported configuration file or a

R3000 firmware in this USB storage device, the R3000 router
will automatically update the configuration file or the
firmware. For more details, see 3.11 Interface > USB.

2.3 USB Interface

2.4 Reset Button

RST Button

Function

Operation

Reboot

Press and hold the RST button for at least 5 seconds
under the operating status.

Restore to
factory default
settings

Wait for 5 seconds after powering up the router, press
and hold the RST button for about 60 seconds until all six
LEDs start blinking one by one, and release the button to
return the router to factory defaults.

USB

Robustel GoRugged R3000 User Guide

RT_UG_R3000_v.4.0.0 27 March, 2017 18/136
Confidential

2.5 Ethernet Ports

2.6 Insert or Remove SIM Card/Micro SD Card

Insert or remove the SIM/Micro SD as shown in the following steps.

 Insert SIM card/Micro SD card

1. Make sure router is powered off.

Ethernet Ports

R3000 Router has two Ethernet ports, including ETH0 and ETH1. Each

Ethernet port has two LED indicators (refer to the left figure). The yellow
one is Link Indicator, while the green one is Speed Indicator. For details
about status, see the table below.

Indicator

Status

Description

Link Indicator

On, solid

Connection is established

On, blinking

Data is being transferred

Off

Connection is not established

Speed Indicator
On, solid

100 Mbps mode

Off

10 Mbps mode

Robustel GoRugged R3000 User Guide

RT_UG_R3000_v.4.0.0 27 March, 2017 19/136
Confidential

2. To remove slot cover, loosen the screws associated with the cover by using a screwdriver and then find the SIM

card slot/SD card slot.

3. To insert SIM card/Micro SD card, press the card with finger until you hear a click and then tighten the screws

associated with the cover by using a screwdriver.

4. To put back the cover and tighten the screws associated with the cover by using a screwdriver.

 Remove SIM card or Micro SD card

1. Make sure router is powered off.

2. To remove slot cover, loosen the screws associated with the cover by using a screwdriver and then find the SIM

card slot/SD card slot.

3. To remove SIM card/Micro SD card, press the card with finger until it pops out and then take out the SIM

card/Micro SD card.

4. To put back the cover and tighten the screws associated with the cover by using a screwdriver.

Note:

1. Recommended torque for inserting is 0.5 N.m, and the maximum allowed is 0.7 N.m.

2. Use the specific M2M SIM card/Micro SD card when the device is working in extreme temperature (temperature

exceeding 40℃), because the regular card for long-time working in harsh environment will be disconnected
frequently.

3. Do not forget to twist the cover tightly to avoid being stolen.

4. Do not touch the metal of the card surface in case information in the card will lose or be destroyed.

5. Do not bend or scratch the card.

6. Keep the card away from electricity and magnetism.

7. Make sure router is powered off before inserting or removing the card.

Robustel GoRugged R3000 User Guide

RT_UG_R3000_v.4.0.0 27 March, 2017 20/136
Confidential

2.7 Attach External Antenna (SMA Type)

Attach the SMA external antenna to the router’s connector and twist tightly. Make sure the antenna is within the
correct frequency range provided by the ISP and with 50 Ohm impedance.

Note: Recommended torque for tightening is 0.35 N.m.

2.8 Mount the Router

The router can be placed on a desktop or mounted to a wall or a 35 mm DIN rail.

 Two methods for mounting the router

1. Wall mounting

Wall mounting kit size (measured in mm)

Use 3 pcs of M3*4 flat head Phillips screws to fix the wall mounting kit to the router, and then use 2 pcs of M3
drywall screws to mount the router associated with the wall mounting kit on the wall.
Note: Recommended torque for mounting is 1.0 N.m, and the maximum allowed is 1.2 N.m.

SMA antenna with a male connector for cellular
connection

RP-SMA antenna with a female connector for
WLAN connection

SMA antenna with a

male connector for

GPS connection

Robustel GoRugged R3000 User Guide

RT_UG_R3000_v.4.0.0 27 March, 2017 21/136
Confidential

2. DIN rail mounting

DIN rail size (measured in mm)

Use 3 pcs of M3*6 flat head Phillips screws to fix the DIN rail to the router, and then hang the DIN rail on the
mounting bracket. It is necessary to choose a standard bracket.

Note: Recommended torque for mounting is 1.0 N.m, and the maximum allowed is 1.2 N.m.

Robustel GoRugged R3000 User Guide

RT_UG_R3000_v.4.0.0 27 March, 2017 22/136
Confidential

2.9 Ground the Router

Router grounding helps prevent the noise effect due to electromagnetic interference (EMI). Connect the router to the
site ground wire by the ground screw before powering on.

Note: This product is appropriate to be mounted on a sound grounded device surface, such as a metal panel.

2.10 Connect the Router to a Computer

Connect an Ethernet cable to a port marked ETH0 or ETH1 at the front of the R3000, and connect the other end of
the cable to your computer.

Ground Screw

Robustel GoRugged R3000 User Guide

RT_UG_R3000_v.4.0.0 27 March, 2017 23/136
Confidential

2.11 Power Supply

R3000 Router supports reverse polarity protection, but always refers to the figure above to connect the power
adapter correctly. There are two cables associated with the power adapter. Following to the color of the head,
connect the cable marked red to the positive pole through a terminal block, and connect the yellow one to the
negative in the same way. The last step is to plug the power adapter into your socket.
Note: The range of power voltage is 9 to 60V DC.

Robustel GoRugged R3000 User Guide

RT_UG_R3000_v.4.0.0 27 March, 2017 24/136
Confidential

Chapter 3 Initial Configuration

The router can be configured through your web browser that including IE 8.0 or above, Chrome and Firefox, etc. A
web browser is included as a standard application in the following operating systems: Linux, Mac OS, Windows
98/NT/2000/XP/Me/Vista/7/8, etc. It provides an easy and user-friendly interface for configuration. There are various
ways to connect the router, either through an external repeater/hub or connect directly to your PC. However, make
sure that your PC has an Ethernet interface properly installed prior to connecting the router. You must configure your
PC to obtain an IP address through a DHCP server or a fixed IP address that must be in the same subnet as the router.
If you encounter any problems accessing the router web interface, it is advisable to uninstall your firewall program on
your PC, as this tends to cause problems accessing the IP address of the router.

3.1 Configure the PC

There are two methods to get IP address for the PC, one is to obtain an IP address automatically from “Local Area
Connection”, and another is to configure a static IP address manually within the same subnet of the router. Please
refer to the steps below.

Here take Windows 7 as example, and the configuration for windows system is similar.

1. Click Start > Control panel, double-click Network and Sharing Center, and then double-click Local Area

Connection.

Robustel GoRugged R3000 User Guide

RT_UG_R3000_v.4.0.0 27 March, 2017 25/136
Confidential

2. Click Properties in the window of Local Area Connection Status.

3. Choose Internet Protocol Version 4 (TCP/IPv4) and click Properties.

Robustel GoRugged R3000 User Guide

RT_UG_R3000_v.4.0.0 27 March, 2017 26/136
Confidential

4. Two ways for configuring the IP address of PC

Obtain an IP address automatically:

Use the following IP address:

(Configured a static IP address manually within the same subnet of R3000 Router)

5. Click OK to finish the configuration.

Robustel GoRugged R3000 User Guide

RT_UG_R3000_v.4.0.0 27 March, 2017 27/136
Confidential

3.2 Factory Default Settings

Before configuring your router, you need to know the following default settings.

Item

Description

Username

admin

Password

admin

ETH0

192.168.0.1/255.255.255.0, LAN mode

ETH1

192.168.0.1/255.255.255.0, LAN mode

DHCP Server

Enabled

3.3 Log in the Router

To log in to the management page and view the configuration status of your router, please follow the steps below.

1. On your PC, open a web browser such as Internet Explorer, Google and Firebox, etc.

2. From your web browser, type the IP address of the router into the address bar and press enter. The default IP

address of R3000 Router is 192.168.0.1, though the actual address may vary.

3. In the login page, enter the username and password, choose language and then click LOGIN. The default

username and password is “admin”.
Note: If enter the wrong username or password over six times, the login web will be locked for 5 minutes.

Robustel GoRugged R3000 User Guide

RT_UG_R3000_v.4.0.0 27 March, 2017 28/136
Confidential

3.4 Control Panel

After logging in, the home page of the R3000 Router’s web interface is displayed, for example.

Using the original password to log in the router, the page will pop up the following tab

It is strongly recommended for security purposes that you change the default username and/or password. To change
your username and/or password, see 3.35 System > User Management.

Control Panel

Item

Description

Button

Save & Apply

Click to save the current configuration into router’s flash and apply the
modification on every configuration page, to make the modification
taking effect.

Reboot

Click to reboot the router. If the Reboot button is yellow, it means that
some completed configurations will take effect only after reboot.

Logout

Click to log the current user out safely. After logging out, it will switch to
login page. Shut down web page directly without logout, the next one can
login web on this browser without a password before timeout.

Robustel GoRugged R3000 User Guide

RT_UG_R3000_v.4.0.0 27 March, 2017 29/136
Confidential

Submit

Click to save the modification on current configuration page.

Cancel

Click to cancel the modification on current configuration page.

Note: The steps of how to modify configuration are as bellow:

1. Modify in one page;

2. Click under this page;

3. Modify in another page;

4. Click under this page;

5. Complete all modification;

6. Click .

3.5 Status

This page allows you to view the System Information, Internet Status and LAN Status of your Router.

System Information

System Information

Item

Description

Device Model

Show the model name of your device.

System Uptime

Show the current amount of time the router has been connected.

System Time

Show the current system time.

RAM Usage

Show the current RAM usage and total memory.