Robustel R2000 dual Installation And Configuration Quick Manual

Robustel GoRugged R2000 Dual Quick Guide

RT_QG_R2000 Dual_v.1.0.2 11.11.2016 1/21
Confidential

Installation and Configuration

Quick Guide

R2000 Dual--

Dual Module Industrial Cellular VPN Router

Package List

Before installing the R2000 Dual router, verify the kit contents as following:

 Robustel R2000 Dual router
 Power terminal block
 Document and software CD

Optional Accessories

 AC/DC power supply adapter, POE power supply adapter
 35mm DIN rail mounting kit or wall mounting kit
 SMA cellular antenna (HSPA+/LTE)
 RP-SMA Wi-Fi antenna (stubby or magnetic)

Notify your sales representative if any of the above items is missing or damaged.

Preparation before Testing

R2000 Dual router x1, PC x1, SIM card x1, Ethernet cable x1, SMA antenna x2, power supplies with terminal block x1
(35mm DIN rail mounting kit x1, M3*6 cross recessed countersunk head screw x3; or wall mounting kit x2, M2.5*4
cross recessed countersunk head screw x4, M3 drywall screw x2)

Robustel GoRugged R2000 Dual Quick Guide

RT_QG_R2000 Dual_v.1.0.2 11.11.2016 2/21
Confidential

Environment Requirements

Power input: 9 to 48 VDC
Power consumption: 100 mA @ 12 V in idle state, 800 mA (peak) @ 12 V in communication state
Operating temperature: -40 to +70°C
Relative humidity: 5 to 95% RH

Robustel GoRugged R2000 Dual Quick Guide

RT_QG_R2000 Dual_v.1.0.2 11.11.2016 3/21
Confidential

Chapter 1 Hardware Introduction

1.1 Overview

Robustel GoRugged R2000 Dual Quick Guide

RT_QG_R2000 Dual_v.1.0.2 11.11.2016 4/21
Confidential

1.2 Dimension

1.3 LEDs

Name

Color

State

Description

RUN

Green

On, 1/2 sec blink

Router is ready.

On, 1 sec blink

Router is booting.

Off

Router is powered off.

PPP

Green
LED 1 is on

SIM1 PPP connection is working.

LED 2 is on

SIM2 PPP connection is working.

USR

Green

On

OpenVPN: OpenVPN is connected.
IPSec: IPSec is connected.
Wi-Fi: Wi-Fi is connected.

Off

OpenVPN: OpenVPN is disconnected.
IPSec: IPSec is disconnected.
Wi-Fi: Wi-Fi is disconnected.

NET
(LED 1 represents SIM 1,

Green
On, blinking green

Cannot connect to the best network.
E.g. When R2000 Dual uses the 4G SIM card but

Robustel GoRugged R2000 Dual Quick Guide

RT_QG_R2000 Dual_v.1.0.2 11.11.2016 5/21
Confidential

1.4 Reset Button

1.5 Ethernet Port

R2000 Dual router has five Ethernet ports, Eth0 is WAN port and Eth1~Eth4 are LAN ports. Four LAN ports support
POE function. Every Ethernet port has two LED indicators, and each indicator has three states. The yellow one is Link

Indicator and the green one doesn’t mean anything. For details see the table below:

Indicator

State

Description

Link Indicator

On

Connection is working

On, blinking

Data is being transmitted

Off

Connection is not working

LED2 represents SIM 2)

cannot connect to the 4G network, the NET LED
will always blink. So does 3G and 2G network.

On, solid green

Connect to the best network.
E.g. When R2000 Dual uses the 4G SIM card and
connects to the 4G network, the NET LED will on.
So does 3G and 2G network.

Off

Cannot access to any network.

Signal Strength
(Light 1 represents SIM 1,
light 2 represents SIM 2)

Green

All LEDs are on

Signal level: 21-31 (Optimum signal level)

Green

Two LEDs are on

Signal level: 11-20 (Average signal level)

Green

Only one LED is on

Signal level: 1-10 (Abnormal signal level)

When the network is disconnected, those three signal LEDs are designed as a
binary combination code to indicate a series of error report.
On: 1 Off: 0
001 AT command failed
010 no SIM card detected
011 it need to enter the PIN code
100 it need to enter the PUK code
101 registration failed
110 something wrong happened in the module

Function

Operation

Reboot

Press the button for at least 2~7 seconds under the operating status.

Restore to factory
default settings

Wait for 5 seconds after powering up the router; press the RST button by a small
non-conductive stick with a blunt end until all twelve LEDs blinking one by one; and
release the button within 5 seconds; then the router will be restored to factory default
settings.

Robustel GoRugged R2000 Dual Quick Guide

RT_QG_R2000 Dual_v.1.0.2 11.11.2016 6/21
Confidential

Chapter 2 Hardware Installation

2.1 Install the SIM Card

 Remove the slot cover

1. Make sure the router is powered off.

2. To remove the slot cover, loosen the screws associated with the cover by using a screwdriver and then find the

SIM card slots.

 Insert the SIM Card

3. To insert the SIM card, press the card with fingers until snap on and then tighten the screws associated with the

cover by using a screwdriver.

 Remove the SIM Card

4. Make sure the router is powered off.

5. To remove the SIM card, press the card with fingers until pop out and then take out the SIM card.

Note:

1. Recommended torque for inserting is 0.5N.m, and the maximum allowed is 0.7N.m.

2. Use the specific M2M SIM card when the device is working in extreme temperature (temperature exceeding

0-40℃), because the regular SIM card for long-time working in harsh environment (temperature exceeding
0-40℃) will be disconnected frequently.

3. Do not forget to twist the cover tightly to avoid being stolen.

4. Do not touch the metal of the SIM card surface in case information in the card will lost or be destroyed.

5. Do not bend or scratch the SIM card.

6. Keep the SIM card away from electricity and magnetism.

7. Make sure router is powered OFF before inserting or removing the SIM card.

Robustel GoRugged R2000 Dual Quick Guide

RT_QG_R2000 Dual_v.1.0.2 11.11.2016 7/21
Confidential

2.2 Connect the External Antenna (SMA Type)

Connect the SMA external antenna connector to the router’s antenna interface and twist tightly. Make sure the
antenna is within the correct frequency range provided by the operator and with 50 Ohm impedance.

Note: Recommended torque for mounting is 0.35N.m.

2.3 POE Connection

R2000 Dual supports for POE function (Voltage Range: 48 to 57 VDC) , which can electrify the network terminal
devices such as IP camera and other WLAN AP etc. See figure below for more details:

2.4 Ground the Router

Router grounding helps prevent the effects of noise due to electromagnetic interference (EMI). Connect the router to
the site ground wire by the ground screw before powering on.
Note: This product is appropriate to be mounted on a sound grounded device surface, such as a metal panel.