Robustel MEG5000 User Manual

Gateway

User Guide

MEG5000

Modular Edge Gateway for IoT

Control Card + Expansion Card 1 + Expansion Card 2

User Guide

Guangzhou Robustel LTD

www.robustel.com

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About This Document

This document provides hardware and software information of the Robustel MEG5000, including introduction,
installation, configuration and operation.

Copyright© 2018 Guangzhou Robustel LTD
All rights reserved.

Trademarks and Permissions

、

are trademarks of Guangzhou Robustel LTD. All other trademarks and trade

names mentioned in this document are the property of their respective owners.

Disclaimer

No part of this document may be reproduced in any form without the written permission of the copyright owner.
The contents of this document are subject to change without notice due to continued progress in methodology,
design and manufacturing. Robustel shall have no liability for any error or damage of any kind resulting from the use
of this document.

Technical Support

Tel: [phone]
Fax: [phone]
Email: [e-mail]
Web: www.robustel.com

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Important Notice

Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data
may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare
when wireless devices such as the gateway is used in a normal manner with a well-constructed network, the
gateway should not be used in situations where failure to transmit or receive data could result in damage of any kind
to the user or any other party, including but not limited to personal injury, death, or loss of property. Robustel
accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received
using the gateway, or for failure of the gateway to transmit or receive such data.

Safety Precautions
General

 The gateway generates radio frequency (RF) power. When using the gateway, care must be taken on safety

issues related to RF interference as well as regulations of RF equipment.

 Do not use your gateway in aircraft, hospitals, petrol stations or in places where using cellular products is

prohibited.

 Be sure that the gateway will not be interfering with nearby equipment. For example: pacemakers or medical

equipment. The antenna of the gateway should be away from computers, office equipment, home appliance,
etc.

 An external antenna must be connected to the gateway for proper operation. Only uses approved antenna with

the gateway. Please contact authorized distributor on finding an approved antenna.

 Always keep the antenna with minimum safety distance of 20 cm or more from human body. Do not put the

antenna inside metallic box, containers, etc.

 RF exposure statements

1. For mobile devices without co-location (the transmitting antenna is installed or located more than 20cm

away from the body of user and nearby person)

 FCC RF Radiation Exposure Statement

1. This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

2. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.

This equipment should be installed and operated with a minimum distance of 20 centimeters between the

radiator and human body.
Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open.
Gateway may be used at this time.

Using the Gateway in Vehicle

 Check for any regulation or law authorizing the use of cellular devices in vehicle in your country before installing

the gateway.

 The driver or operator of any vehicle should not operate the gateway while driving.
 Install the gateway by qualified personnel. Consult your vehicle distributor for any possible interference of

electronic parts by the gateway.

 The gateway should be connected to the vehicle’s supply system by using a fuse-protected terminal in the

vehicle’s fuse box.

 Be careful when the gateway is powered by the vehicle’s main battery. The battery may be drained after

extended period.

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Protecting Your Gateway

To ensure error-free usage, please install and operate your gateway with care. Do remember the following:

 Do not expose the gateway to extreme conditions such as high humidity / rain, high temperature, direct sunlight,

caustic / harsh chemicals, dust, or water.

 Do not try to disassemble or modify the gateway. There is no user serviceable part inside and the warranty

would be void.

 Do not drop, hit or shake the gateway. Do not use the gateway under extreme vibrating conditions.
 Do not pull the antenna or power supply cable. Attach/detach by holding the connector.
 Connect the gateway only according to the instruction manual. Failure to do it will void the warranty.
 In case of problem, please contact authorized distributor.

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Regulatory and Type Approval Information
Table 1: Directives

2011/65/EC

Directive 2011/65/EU of the European Parliament and of the Council of 8 June 2011
on the restriction of the use of certain hazardous substances in electrical and
electronic equipment (RoHS)

2012/19/EU

Directive 2012/19/EU the European Parliament and of the Council
of 4 July 2012 on waste electrical and electronic equipment (WEEE)

Table 2: Standards of the Ministry of Information Industry of the People’s Republic of China

SJ/T
11363-2006

“Requirements for Concentration Limits for Certain Hazardous Substances in Electronic
Information Products” (2006-06).

SJ/T
11364-2006

“Marking for Control of Pollution Caused by Electronic Information Products”
(2006-06).
According to the “Chinese Administration on the Control of Pollution caused
by Electronic Information Products” (ACPEIP) the EPUP, i.e., Environmental
Protection Use Period, of this product is 20 years as per the symbol shown here, unless otherwise
marked. The EPUP is valid only as long as the product is operated within the operating limits
described in the Hardware Interface Description.
Please see Table 3 for an overview of toxic or hazardous substances or elements that might be
contained in product parts in concentrations above the limits defined by SJ/T 11363-2006.

Table 3: Toxic or Hazardous Substances or Elements with Defined Concentration Limits

Name of the Part
Hazardous Substances

(Pb)

(Hg)

(Cd)

(Cr (VI) )

(PBB)

(PBDE)

Metal parts

o o o o o

o

Circuit modules

x o o o o o Cables and cable assemblies

o o o o o

o

Plastic and polymeric parts

o o o o o

o

o:
Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is
below the limit requirement in SJ/T11363-2006.
x:
Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials for this
part might exceed the limit requirement in SJ/T11363-2006.

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Document History

Updates between document versions are cumulative. Therefore, the latest document version contains all updates
made to previous versions.

Date

Firmware Version

Document Version

Change Description

26 Jan., 2018

1.0.0

v. 1.0.0

Initial release

22 May, 2018

1.0.0

v.1.0.1

Added frequency bands for AU region.

29 Jun, 2018

1.0.0

v.1.0.2

Revised the company name.

12 Dec, 2018

1.0.0

v.1.0.3

Revised the operating environment.
Revised the input current.
Revised the EMC.
Revised the specifications of Led indicators.
Revised the Channel
Revised the MAC address description of ACL
Revised the delay range of DIDO
Revised the defaults of high level and low level
width of DIDO
Revised the input range of the level pulse width
in DIDO
Delete the support for Robustlink of serial port
Added description of baud rate in the serial port
Added the description of flow control in the serial
port
Delete the description of Robustlink in the serial
port protocol
Delete the switch of enable NAT Traversal in the
IPsec page
Added support for AES192 and DHgroup1
Added the upload of the CA certificate on the
web page
Added the serial port selection on the GPS page
Revised the antenna interface description of Wifi
on the specifications
Revised the serial port type
Delete the uplink and downlink rates of the
cellular network module in specification
Revised the description of firewall whitelist
Revised the description of firewall filter rule
Revised the description of IPsec
Revised the description of OpenVPN
Revised the description of GRE

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Contents

Chapter 1 Product Overview ........................................................................................................................... 9

1.1 Key Features ............................................................................................................................................... 9

1.2 Package Contents ..................................................................................................................................... 10

1.3 Specifications ........................................................................................................................................... 13

1.4 Dimensions ............................................................................................................................................... 15

1.5 Ordering Information ............................................................................................................................... 15

Chapter 2 Hardware Installation .................................................................................................................... 16

2.1 Plug-in Cards ............................................................................................................................................. 16

2.2 PIN Assignment ........................................................................................................................................ 17

2.3 LED Indicators ........................................................................................................................................... 18

2.4 Reset Button ............................................................................................................................................. 19

2.5 Ethernet Port ............................................................................................................................................ 20

2.6 Insert or Remove SIM Card ...................................................................................................................... 21

2.7 Attach External Antenna (SMA Type) ....................................................................................................... 23

2.8 Mount the Gateway ................................................................................................................................. 24

2.9 Ground the Gateway ................................................................................................................................ 26

2.10 Connect the Gateway to a Computer ....................................................................................................... 27

2.11 Power Supply ............................................................................................................................................ 27

Chapter 3 Initial Configuration ...................................................................................................................... 28

3.1 Configure the PC....................................................................................................................................... 28

3.2 Factory Default Settings ........................................................................................................................... 31

3.3 Log in the Gateway ................................................................................................................................... 31

3.4 Control Panel ............................................................................................................................................ 32

Chapter 4 Gateway Configuration .................................................................................................................. 34

4.1 Status ........................................................................................................................................................ 34

4.1.1 System Information .......................................................................................................................... 34

4.1.2 Cellular Status ................................................................................................................................... 35

4.1.3 Internet Status .................................................................................................................................. 35

4.2 Interface ................................................................................................................................................... 35

4.2.1 Link Manager..................................................................................................................................... 35

4.2.2 LAN .................................................................................................................................................... 47

4.2.3 Ethernet ............................................................................................................................................ 51

4.2.4 Cellular .............................................................................................................................................. 53

4.2.5 WiFi (Optional) .................................................................................................................................. 58

4.2.6 DIDO .................................................................................................................................................. 68

4.2.7 Serial Port .......................................................................................................................................... 73

4.3 Network .................................................................................................................................................... 79

4.3.1 Route ................................................................................................................................................. 79

4.3.2 Firewall ............................................................................................................................................. 80

4.3.3 IP Passthrough .................................................................................................................................. 85

4.4 VPN ........................................................................................................................................................... 86

4.4.1 IPsec .................................................................................................................................................. 86

4.4.2 OpenVPN .......................................................................................................................................... 93

4.4.3 GRE ................................................................................................................................................. 100

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4.5 Services .................................................................................................................................................. 101

4.5.1 Syslog .............................................................................................................................................. 101

4.5.2 Event ............................................................................................................................................... 102

4.5.3 NTP ................................................................................................................................................. 105

4.5.4 SMS ................................................................................................................................................. 106

4.5.5 Email ............................................................................................................................................... 107

4.5.6 DDNS ............................................................................................................................................... 108

4.5.7 SSH .................................................................................................................................................. 109

4.5.8 GPS .................................................................................................................................................. 110

4.5.9 Samba ............................................................................................................................................. 114

4.5.10 Web Server ...................................................................................................................................... 114

4.5.11 Advanced ........................................................................................................................................ 115

4.6 System .................................................................................................................................................... 117

4.6.1 Debug .............................................................................................................................................. 117

4.6.2 Update ............................................................................................................................................ 118

4.6.3 App Center ...................................................................................................................................... 118

4.6.4 Tools ................................................................................................................................................ 120

4.6.5 Profile.............................................................................................................................................. 122

4.6.6 User Management .......................................................................................................................... 124

Chapter 5 Configuration Examples ............................................................................................................... 126

5.1 Cellular ................................................................................................................................................... 126

5.1.1 Cellular Dial-Up ............................................................................................................................... 126

5.1.2 SMS Remote Control ....................................................................................................................... 128

5.2 VPN Configuration Examples .................................................................................................................. 130

5.2.1 IPsec VPN ........................................................................................................................................ 130

5.2.2 OpenVPN ........................................................................................................................................ 134

5.2.3 GRE VPN .......................................................................................................................................... 136

Chapter 6 Introductions for CLI .................................................................................................................... 138

6.1 What Is CLI ............................................................................................................................................. 138

6.2 How to Configure the CLI ....................................................................................................................... 139

6.3 Commands Reference ............................................................................................................................ 140

6.4 CLI Configuration Examples .................................................................................................................... 140

Chapter 7 Glossary ...................................................................................................................................... 147

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Chapter 1 Product Overview

1.1 Key Features

MEG5000, Robustel Modular Edge Gateway for Internet of Things (IoT), is a most configurable and manageable

cellular gateway. The MEG5000 features three scalable cards supporting various interfaces to meet changing

demands for industrial IoT applications. It is developed to provide application of calculation, and performs real-time

data analysis and intelligent processing at the edge of sensor, which is more effective and secure. With

quick-to-deploy and easy-to-customize, the MEG5000 gateway can be tailored to your industrial needs.

MEG5000 is a powerful gateway developed from RobustOS, a Robustel self-developed and Linux-based operating

system which is designed to be used in Robustel devices. The RobustOS includes basic networking features and

protocols providing customers with a very good user experience. Meanwhile, Robustel offers a Software

Development Kit (SDK) for partners and customers to allow additional customization by using C, Python or Java. It

also provides rich Apps to meet fragmented IoT market demands.

 Main control card + expansion card*2
 Flexible interfaces supporting numerous industrial applications
 High performance, high reliability and high throughput for data processing
 Quick customization meeting rapid market promotion
 Custom development based on integrated Linux environment, and providing edge computing power
 Embedded mSATA SSD providing data logging
 Real-time running temperature
 RobustOS + SDK + App
 Support IPsec/OpenVPN/GRE/L2TP/PPTP/DMVPN
 Support WWAN1, WWAN2, Ethernet WAN, WLAN WAN link backup and ICMP detection
 Support dual SIM card switching backup
 WiFi supports 2.4 GHz/5 GHz software switching and supports Captive Portal function
 Support SMS, Email, DI/DO, SNMP Trap and RobustLink event alarms

 Support Modbus RTU to TCP、Modbus Master

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 Support DHCP server
 Support IP Pass-through
 Support RobustVPN cloud platform, providing simple and secure remote access for industrial equipment such as

PLC

 Robust industrial design (Wide input voltage, desktop or wall mounting or DIN rail mounting)

1.2 Package Contents

Before installing your MEG5000, verify the kit contents as following.
Note: The following pictures are for illustration purposes only, not based on their actual sizes.

 1 x Robustel MEG5000 Modular Edge Gateway for IoT

 1 x 3-pin 3.5 mm female terminal block with lock for power supply

 1 x 9-pin 3.5 mm female terminal block for DI/DO connections

 1 x 2-pin 3.5 mm female terminal block for CAN and serial ports

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 1 x Quick Start Guide with download link of other documents or tools

Note: If any of the above items is missing or damaged, please contact your Robustel sales representative.

Optional Accessories (sold separately)

 3G/4G SMA cellular antenna (stubby/magnet optional)

Stubby antenna Magnet antenna

 RP-SMA WiFi antenna (stubby/magnet optional)

Stubby antenna Magnet antenna

 GPS antenna

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 Wall mounting kit

 35 mm DIN rail mounting kit

 L-type screwdriver

 Ethernet cable

 RS-232 serial cable (DB9 male to DB9 female)

 AC/DC power adapter (24V DC, 1.5 A; EU/US/UK/AU plug optional)

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1.3 Specifications

Cellular Interface

 Number of antennas: 2 (MAIN + AUX)
 Connector: SMA, female
 SIM slot: 2 (3.0 V & 1.8 V)
 Standards: GSM/GPRS/EDGE/WCDMA/HSDPA/HSUPA/HSPA+/DC-HSPA+/TD-SCDMA/CDMA (CDMA

1X/EVDO)/FDD LTE/TDD LTE

Ethernet Interface

 Number of ports: 1 x 10/100/1000 Mbps WAN (ETH0) + 8 x 10/100 Mbps LAN (ETH1~ETH8)
 Magnet isolation protection: 1.5 KV

WiFi Interface

 Number of antenna interfaces: Support up to 4 antennas (WiFi1 + WiFi2 + WiFi3 + WiFi4)
 Connector: RP-SMA, male
 Standards: 802.11a/b/g/n/ac, supporting AP and Client modes
 Frequency bands: 2.412 - 2.472 GHz (2.4 GHz ISM band)

5.180 - 5.825 GHz (5 GHz ISM band)

 Security: Open, WEP, WPA, WPA2
 Encryption: AES, TKIP, WEP64, WEP128
 Data speed: Up to 1300 Mbps

GPS/GLONASS Interface (Optional)

 Number of antennas: 1 x GPS/GLONASS
 Connector: SMA female with 50 ohms impedance
 Acquisition sensitivity: GPS: greater than -148 dBm

GLONASS: greater than -145 dBm
Navigation sensitivity: GPS: greater than -163 dBm
GLONASS: greater than -157 dBm
Tracking sensitivity: GPS: greater than -165 dBm
GLONASS: greater than -161 dBm

 Horizontal position accuracy: GPS: 2.5 m

GLONASS: 2.6 m

 Protocol: NMEA-0183 v4.10

Serial Interface

 Number of ports: 2 x RS-232 + 1 x RS-485 + 1 x CAN
 Connector: DB9 female socket
 Baud rate: 300 bps to 115200 bps
 RS-232: TxD, RxD, RTS, CTS, GND
 RS-485: Data+ (A), Data- (B)
 CAN: Data+ (H), Data- (L)

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Digital Input / Digital Output

 Number of ports: 2 x DI (dry/wet) + 2 x DO (on/off)
 Connector: 9-pin 3.5 mm female socket
 Isolation: 3KVDC or 2KVrms
 Absolute maximum VDC: “V+” +5V DC (DI), 30V DC (DO)
 Absolute maximum ADC: 300 mA

Others

 1 x RST button
 LED indicators - 1 x RUN(Main control card), 1 x RUN(Expansion Card 2), 1 x MODEM, 1 x USR, 3 x RSSI

1 x Activity indicator + 1 x Link up indicator for each Ethernet port

Software (Basic features of RobustOS)

 Network protocols: PPP, PPPoE, TCP, UDP, DHCP, ICMP, NAT, HTTP, HTTPs, DNS, ARP, BGP, RIP, OSPF, NTP, SMTP,

Telnet, VLAN, SSH2, DDNS, etc.

 VPN tunnel: IPsec, OpenVPN, GRE
 Firewall: DMZ, anti-DoS, Filtering (IP/Domain name/MAC address), Port Mapping, Access Control
 Management: Web, CLI, SMS
 Serial port: Transparent, TCP Client/Server, UDP, Modbus RTU Gateway

App Center (Available Apps for RobustOS)

 Apps*: L2TP, PPTP, DMVPN, RobustVPN, VRRP, QoS, Captive Portal, WLAN Multi AP, SNMP, Language, RobustLink

*Request on demand. For more Apps please visit www.robustel.com.

Power Supply and Consumption

 Connector: 3-pin 3.5 mm female socket with lock
 Input voltage: 12 to 60V DC
 Input current: 12V@3A

24V@1.5A

Physical Characteristics

 Ingress protection: IP30
 Housing & Weight: Metal, 1600 g
 Dimensions: 157 x 145 x 89 mm
 Installations: Desktop, wall mounting and 35 mm DIN rail mounting

EMC

 RoHS
 WEEE

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1.4 Dimensions

1.5 Ordering Information

Model

MEG5000-4L

MEG5000-NU

Gateway Type

LTE Gateway

--

Antenna Number

2

--

Air Interface

GSM/GPRS/EDGE/WCDMA/HSDPA/HSUPA/
HSPA+/DC-HSPA+/TD-SCDMA/CDMA (CDMA
1X/EVDO)/FDD LTE/TDD LTE

--

Frequency Bands

AU: B1/B2/B3/B4/B5/B7/B8/B28, B40
EU: B1/B3/B7/B8/B20/B28/B31, B38/B40
US: B2/B4/B5/B13/B17/B25, B41
JP: B1/B3/B8/B9/B18/B19/B21/B28, B41
CN: B1/B3, B38/B39/B40/B41

--

4G*

3G

WCDMA/HSDPA/HSUPA/HSPA+/DC-HSPA+:
B1/B2/B5/B6/B8/B9/B19
TD-SCDMA: B34/B39
CDMA (CDMA 1X/EVDO): R0/A BC0/BC1/BC10

--

2G

850/900/1800/1900 MHz

--

Operating
Environment

-40 to +65 °C /

-10-+65 °C （with WIFI）
5 to 95% RH

-40 to +65 °C

-10-+65 °C （with WIFI）
5 to 95% RH

*For more information about 4G frequency bands in different countries, please contact your Robustel sales

representative.

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Chapter 2 Hardware Installation

2.1 Plug-in Cards

Main Control Card

 2 x cellular SMA antenna

 4 x WiFi antenna

 6 x LED indicator

 2 x SIM slot

 1 x Gigabit WAN port/

Gigabit Fiber

 1 x power interface

Expansion Card 1

 8 x Megabyte LAN

Ethernet

 1 x mSATA SSD

 8

x

Expansion Card 2

 1 x RUN LED indicator for

card running status

 1 x GPS antenna

 2 x RS-232

 2 x Digital Input

 2 x Digital Output

 1 x CAN

 1 x RS-485

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2.2 PIN Assignment

The MEG5000 has been designed to be placed on a desktop. Below is the front view of the MEG5000.

PIN

Polarity

14

Positive

15

DGND

16

PGND

PIN

CAN

RS-485

Direction

10 H --

--

11 L --

--

12

--

Data+(A)

Gateway  Device

13

--

Data- (B)

Gateway  Device

PIN

DI/DO

Direction

1

--

-- 2 IN1

Gateway  Device

3

IGND1

-- 4 IN2

Gateway  Device

5

IGND2

-- 6 OUT1

Gateway  Device

7

OGND1

-- 8 OUT2

Gateway  Device

9

OGND2

--

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2.3 LED Indicators

Name

Color

Status

Description

RUN

Green

On, fast blinking
(250 mSec blink time)

Gateway is powered on
(System is initializing)

On, blinking
(500 mSec blink time)

Gateway starts operating
Off

Gateway is powered off

MODEM

Green
On, solid

Link connection is working

Off

Link connection is not working

USR-SIM

Green
On, blinking

Backup card is being used

Off

Main card is being used

USR-NET

Green

On, solid

Network is joined successfully and worked in an optimum
one

On, blinking

Network is joined successfully but worked in a lower-level
than standard

Off

Network is not joined or joining

USR-WiFi

Green
On, solid

WiFi is enabled and working properly

On, blinking

Data is sent and received via WiFi port.

Off

WiFi is disabled or not working properly

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Note: You can choose the display type of USR LED. For more details, please refer to 3.29 Service > Advanced.

2.4 Reset Button

USR-OpenVPN

Green
On, solid

OpenVPN connection is established

Off

OpenVPN connection is not established

USR-IPsec

Green
On, solid

IPsec connection is established

Off

IPsec connection is not established

Green

On, 3 solid lights

High Signal strength (21-31) is available

On, 2 solid lights

Medium Signal strength (11-20) is available

On, 1 solid light

Low Signal strength (1-10) is available

Off

No signal

Function

Operation

Reboot

Press and hold the RST button for 2 to 7 seconds under the operating status.

Restore to
factory default
settings

Wait for 3 seconds after powering up the gateway, press and hold the RST button until
all six LEDs start blinking one by one, and release the button to return the gateway to
factory defaults.

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2.5 Ethernet Port

There are nine Ethernet ports on MEG5000, including one WAN port and eight LAN ports. Each Ethernet
port has two LED indicators. The yellow one is an Activity indicator, while the green one is a Link up
indicator. For details about status, see the table below.

Indicator

Status

Description

Activity indicator

On, solid

Connection is established

On, blinking

Data is being transferred

Off

Connection is not established

Link up indicator
On, solid

Ethernet port is working properly

Off

Ethernet port is disconnected

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2.6 Insert or Remove SIM Card

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Insert or remove the SIM card as shown in the following steps.

 Insert SIM card

1. Make sure gateway is powered off.

2. To remove slot cover, loosen the screws associated with the cover by using a screwdriver and then find the SIM

card slot.

3. To insert SIM card, press the card with finger until you hear a click

4. To put back the cover and tighten the screws associated with the cover by using a screwdriver.

 Remove SIM card

1. Make sure gateway is powered off.

2. To remove slot cover, loosen the screws associated with the cover by using a screwdriver and then find the SIM

card slot.

3. To remove SIM card, press the card with finger until it pops out and then take out the card.

4. To put back the cover and tighten the screws associated with the cover by using a screwdriver.

Note:

1. Recommended torque for inserting is 0.5 N.m, and the maximum allowed is 0.7 N.m.

2. Use the specific card when the device is working in extreme temperature (temperature exceeding 40 °C ),

because the regular card for long-time working in harsh environment will be disconnected frequently.

3. Do not forget to twist the cover tightly to avoid being stolen.

4. Do not touch the metal of the card surface in case information in the card will lose or be destroyed.

5. Do not bend or scratch the card.

6. Keep the card away from electricity and magnetism.

7. Make sure gateway is powered off before inserting or removing the card.

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2.7 Attach External Antenna (SMA Type)

Attach an external SMA antenna to the gateway’s antenna connector and twist tightly. Make sure the antenna is
within the correct frequency range provided by the ISP and with 50 Ohm impedance.
Note: Recommended torque for tightening is 0.35 N.m.

SMA antenna with a male connector

for GPS connection

SMA antenna with a male connector

for cellular connection

RP-SMA antenna with a female

connector for WLAN connection

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2.8 Mount the Gateway

The gateway can be placed on a desktop or mounted to a wall or a DIN rail.

Two methods for mounting the gateway

 Wall mounting (measured in mm)

Use 4 pcs of M3*6 flat head Phillips screws to fix the wall mounting kit to the gateway, and then use 2 pcs of M3
drywall screws to mount the gateway associated with the wall mounting kit on the wall.
Note: Recommended torque for mounting is 1.0 N.m, and the maximum allowed is 1.2 N.m.

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 DIN rail mounting (measured in mm)

Use 4 pcs of M3*6 flat head Phillips screws to fix the DIN rail to the gateway, and then hang the DIN rail on the
mounting bracket. It is necessary to choose a standard bracket.

Note: Recommended torque for mounting is 1.0 N.m, and the maximum allowed is 1.2 N.m.

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2.9 Ground the Gateway

Gateway grounding helps prevent the noise effect due to electromagnetic interference (EMI). Connect the gateway to
the site ground wire by the ground screw before powering on.
Note: This product is appropriate to be mounted on a sound grounded device surface, such as a metal panel.

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2.10 Connect the Gateway to a Computer

Connect an Ethernet cable to any port marked ETH0~ETH8 at the front of the gateway, and connect the other end of
the cable to your computer.

2.11 Power Supply

MEG5000 supports reverse polarity protection, but always refers to the figure above to connect the power adapter
correctly. There are two cables associated with the power adapter. Following to the color of the head, connect the
cable marked red to the positive pole through a terminal block, and connect the yellow one to the negative in the
same way.
Note: The range of power voltage is 12 to 60V DC.

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Chapter 3 Initial Configuration

The gateway can be configured through your web browser that including IE 8.0 or above, Chrome and Firefox, etc. A
web browser is included as a standard application in the following operating systems: Linux, Mac OS, Windows
98/NT/2000/XP/Me/Vista/7/8, etc. It provides an easy and user-friendly interface for configuration. There are various
ways to connect the gateway, either through an external repeater/hub or connect directly to your PC. However, make
sure that your PC has an Ethernet interface properly installed prior to connecting the gateway. You must configure
your PC to obtain an IP address through a DHCP server or a fixed IP address that must be in the same subnet as the
gateway. If you encounter any problems accessing the gateway web interface, it is advisable to uninstall your firewall
program on your PC, as this tends to cause problems accessing the IP address of the gateway.
Note: If your device is not with Expansion Card 1, please connect the network cable to the port of the control card. If
it is with Expansion Card 1, the control card port should be not used for web configuration because it is as the WAN
port. So connect the cable to any LAN port of Expansion Card 1 to configure.

3.1 Configure the PC

There are two methods to get IP address for the PC. One is to obtain an IP address automatically from “Local Area
Connection”, and another is to configure a static IP address manually within the same subnet of the gateway. Please

refer to the steps below.

Here take Windows 7 as example, and the configuration for windows system is similar.

1. Click Start > Control panel, double-click Network and Sharing Center, and then double-click Local Area

Connection.

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2. Click Properties in the window of Local Area Connection Status.

3. Choose Internet Protocol Version 4 (TCP/IPv4) and click Properties.

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4. Two ways for configuring the IP address of PC.

Obtain an IP address automatically:

Use the following IP address:

(Configured a static IP address manually within the same subnet of the gateway)

5. Click OK to finish the configuration.