gateway
User Guide
M1200
Smart Industrial IoT Gateway
2 SIM + 2 DI + 1 DO + 1 RS-232 + 1 RS-485 + 1 Mini USB
User Guide
Guangzhou Robustel Technologies Co., Ltd.
www.robustel.com
Robustel M1200 User Guide
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About This Document
This document provides hardware and software information of the Robustel M1200, including introduction,
installation, configuration and operation.
Copyright© 2018 Guangzhou Robustel Technologies Co., Ltd.
All rights reserved.
Trademarks and Permissions
、
are trademarks of Guangzhou Robustel Technologies Co., Ltd. All other
trademarks and trade names mentioned in this document are the property of their respective owners.
Disclaimer
No part of this document may be reproduced in any form without the written permission of the copyright owner.
The contents of this document are subject to change without notice due to continued progress in methodology,
design and manufacturing. Robustel shall have no liability for any error or damage of any kind resulting from the use
of this document.
Technical Support
Tel: +86-20-29019902
Fax: +86-20-82321505
Email: support@robustel.com
Web: www.robustel.com
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Important Notice
Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data
may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare
when wireless devices such as the gateway is used in a normal manner with a well-constructed network, the
gateway should not be used in situations where failure to transmit or receive data could result in damage of any kind
to the user or any other party, including but not limited to personal injury, death, or loss of property. Robustel
accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received
using the gateway, or for failure of the gateway to transmit or receive such data.
Safety Precautions
General
The gateway generates radio frequency (RF) power. When using the gateway, care must be taken on safety
issues related to RF interference as well as regulations of RF equipment.
Do not use your gateway in aircraft, hospitals, petrol stations or in places where using cellular products is
prohibited.
Be sure that the gateway will not be interfering with nearby equipment. For example: pacemakers or medical
equipment. The antenna of the gateway should be away from computers, office equipment, home appliance,
etc.
An external antenna must be connected to the gateway for proper operation. Only uses approved antenna with
the gateway. Please contact authorized distributor on finding an approved antenna.
Always keep the antenna with minimum safety distance of 20 cm or more from human body. Do not put the
antenna inside metallic box, containers, etc.
RF exposure statements
1. For mobile devices without co-location (the transmitting antenna is installed or located more than 20cm
away from the body of user and nearby person)
FCC RF Radiation Exposure Statement
1. This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
2. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with a minimum distance of 20 centimeters between the
radiator and human body.
Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open.
Gateway may be used at this time.
Using the gateway in Vehicle
Check for any regulation or law authorizing the use of cellular devices in vehicle in your country before installing
the gateway.
The driver or operator of any vehicle should not operate the gateway while driving.
Install the gateway by qualified personnel. Consult your vehicle distributor for any possible interference of
electronic parts by the gateway.
The gateway should be connected to the vehicle’s supply system by using a fuse-protected terminal in the
vehicle’s fuse box.
Be careful when the gateway is powered by the vehicle’s main battery. The battery may be drained after
extended period.
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Protecting Your Gateway
To ensure error-free usage, please install and operate your gateway with care. Do remember the following:
Do not expose the gateway to extreme conditions such as high humidity / rain, high temperature, direct sunlight,
caustic / harsh chemicals, dust, or water.
Do not try to disassemble or modify the gateway. There is no user serviceable part inside and the warranty
would be void.
Do not drop, hit or shake the gateway. Do not use the gateway under extreme vibrating conditions.
Do not pull the antenna or power supply cable. Attach/detach by holding the connector.
Connect the gateway only according to the instruction manual. Failure to do it will void the warranty.
In case of problem, please contact authorized distributor.
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Regulatory and Type Approval Information
Table 1: Directives
2013/56/EU
Directive 2013/56/EU of the European Parliament and of the Council of 10 Feburary 2013
on the restriction of the use of certain hazardous substances in electrical and
electronic equipment (RoHS)
2012/19/EU
Directive 2012/19/EU the European Parliament and of the Council
of 24 July 2012 on waste electrical and electronic equipment (WEEE)
Table 2: Standards of the Ministry of Information Industry of the People’s Republic of China
SJ/T
11363-2006
“Requirements for Concentration Limits for Certain Hazardous Substances in Electronic
Information Products” (2006-06).
SJ/T
11364-2006
“Marking for Control of Pollution Caused by Electronic Information Products”
(2006-06).
According to the “Chinese Administration on the Control of Pollution caused
by Electronic Information Products” (ACPEIP) the EPUP, i.e., Environmental
Protection Use Period, of this product is 20 years as per the symbol shown here, unless otherwise
marked. The EPUP is valid only as long as the product is operated within the operating limits
described in the Hardware Interface Description.
Please see Table 3 for an overview of toxic or hazardous substances or elements that might be
contained in product parts in concentrations above the limits defined by SJ/T 11363-2006.
Table 3: Toxic or Hazardous Substances or Elements with Defined Concentration Limits
Name of the Part
Hazardous Substances
(Pb)
(Hg)
(Cd)
(Cr (VI) )
(PBB)
(PBDE)
Metal parts
o o o o o
o
Circuit modules
x o o o o o Cables and cable assemblies
o o o o o o Plastic and polymeric parts
o o o o o
o
o:
Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is
below the limit requirement in SJ/T11363-2006.
x:
Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials for this
part might exceed the limit requirement in SJ/T11363-2006.
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Document History
Updates between document versions are cumulative. Therefore, the latest document version contains all updates
made to previous versions.
Date
Firmware Version
Document Version
Change Description
12 Mar., 2018
1.0.0
v. 1.0.0
Initial release
4 Apr., 2018
1.0.0
v.1.0.1
Updated product name
9 Apr., 2018
1.0.0
v.1.0.2
Updated EMI information
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Contents
Chapter 1 Product Overview ........................................................................................................................... 8
1.1 Key Features ............................................................................................................................................... 8
1.2 Package Contents ....................................................................................................................................... 9
1.3 Specifications ........................................................................................................................................... 10
1.4 Dimensions ............................................................................................................................................... 12
1.5 Ordering Information ............................................................................................................................... 12
Chapter 2 Hardware Installation .................................................................................................................... 13
2.1 PIN Assignment ........................................................................................................................................ 13
2.2 LED Indicators ........................................................................................................................................... 14
2.3 USB interface ............................................................................................................................................ 15
2.4 Insert or Remove SIM Card ...................................................................................................................... 16
2.5 Attach External Antenna (SMA Type) ....................................................................................................... 17
2.6 Mount the Gateway ................................................................................................................................. 17
2.7 Connect the Gateway to a Computer ....................................................................................................... 19
2.8 Power Supply ............................................................................................................................................ 19
Chapter 3 Initial Configuration ...................................................................................................................... 20
3.1 Configure the PC....................................................................................................................................... 20
3.2 Factory Default Settings ........................................................................................................................... 33
3.3 Log in the Gateway ................................................................................................................................... 33
3.4 Control Panel ............................................................................................................................................ 34
3.5 Status ........................................................................................................................................................ 35
3.6 Interface > Link Manager ......................................................................................................................... 37
3.7 Interface > Cellular ................................................................................................................................... 42
3.8 Interface > DIDO ....................................................................................................................................... 46
3.9 Interface > Serial Port ............................................................................................................................... 50
3.10 Services > Syslog ....................................................................................................................................... 55
3.11 Services > Event ........................................................................................................................................ 56
3.12 Services > NTP .......................................................................................................................................... 58
3.13 Services > SMS .......................................................................................................................................... 59
3.14 Services > Email ........................................................................................................................................ 60
3.15 Services > WakeUp ................................................................................................................................... 61
3.16 Services > DDNS ....................................................................................................................................... 63
3.17 Services > SSH........................................................................................................................................... 64
3.18 Services > Web Server .............................................................................................................................. 65
3.19 Services > Advanced ................................................................................................................................. 66
3.20 System > Debug ........................................................................................................................................ 66
3.21 System > Update ...................................................................................................................................... 67
3.22 System > App Center ................................................................................................................................ 67
3.23 System > Tools .......................................................................................................................................... 69
3.24 System > Profile ........................................................................................................................................ 71
3.25 System > User Management .................................................................................................................... 73
Glossary............................................................................................................................................................. 75
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Chapter 1 Product Overview
1.1 Key Features
The Robustel Smart Industrial IoT Gateway M1200 is a compact cellular gateway based on GSM/GPRS/
EDGE/UMTS/WCDMA/HSDPA/HSUPA/HSPA+/FDD LTE/TDD LTE networks. This dual-SIM gateway enables remote data
transmission of local serial ports and I/O, and supports such interfaces as RS-232, RS-485 and mini-USB. M1200
provides users with stable network connectivity and data transmission. It is available to meet industrial application
demands for its standards-compliant industrial designs. As a universal gateway, it can be applied in many scenarios
such as Energy, Transportation and Agriculture, etc.
Auto GSM/GPRS/EDGE/UMTS/WCDMA/HSDPA/HSUPA/
HSPA+/FDD LTE/TDD LTE connections (No AT command required)
Supporting two dial-up policies, Always Online and Connect on Demand
Dual-SIM backup (push-push or MFF type optional)
Supporting SMS Direct mode which can transparently convert serial data to SMS or vice versa
Transparent TCP and UDP protocol connections
ICMP, DDNS, SNTP and Telnet
Modbus RTU to TCP
Auto rebooting via SMS and Timer
Configuration and firmware upgrading via USB and RobustLink
Sending SMS if DI is triggered (optional)
Robust industrial design (9 to 36V DC, -40 to +75 °C extended operating temperature, desktop or wall mounting
or DIN rail mounting)
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1.2 Package Contents
Before installing your M1200, verify the kit contents as following.
Note: The following pictures are for illustration purposes only, not based on their actual sizes.
1 x Robustel Smart Industrial IoT Gateway M1200
1 x 10-pin 3.5 mm RP female terminal block with lock for DI/DO connections
1 x Quick Start Guide with download link of other documents or tools
Note: If any of the above items is missing or damaged, please contact your Robustel sales representative.
Optional Accessories (sold separately)
3G/4G SMA cellular antenna (stubby/magnet optional)
Stubby antenna 1 Stubby antenna 2
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Wall mounting kit
35 mm DIN rail mounting kit
Mini USB converter
AC/DC power adapter (12V DC, 1.5 A; EU/US/UK/AU plug optional)
1.3 Specifications
Cellular Interface
Number of antennas: 1
Connector: SMA, female
SIM slot: 2 (3.0 V & 1.8 V)
Standards: GSM/GPRS/EDGE/UMTS/WCDMA/HSDPA/HSUPA/HSPA+/FDD LTE/TDD LTE
GSM: max DL/UL = 9.6/2.7 Kbps
GPRS: max DL/UL = 86 Kbps
EDGE: max DL/UL = 236.8 Kbps
UMTS: max DL/UL = 384/128 Kbps
WCDMA: max DL/UL = 2.8 Mbps/384 Kbps
HSDPA: max DL/UL = 14.4 Mbps/384 Kbps
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HSPA+: max DL/UL = 21/5.76 Mbps, fallback to 2G
FDD LTE: max DL/UL = 100/50 Mbps, fallback to 2G/3G
TDD LTE: max DL/UL = 100/50 Mbps, fallback to 2G/3G
Serial Interface
Number of ports: 1 x RS-232 + 1 x RS-485
Connector: 10-pin 3.5 mm RP female socket with lock
Baud rate: 300 bps to 115200 bps
RS-232: TxD, RxD, GND
RS-485: A (Data+), B (Data-)
Digital Input / Digital Output
Number of ports: 2 x DI (wet contact) + 1 x DO (wet contact)
Connector: 10-pin 3.5 mm RP female socket with lock
ESD withstand level: contact: ±6 K, air: ±8 K
Absolute maximum VDC: “V+” +5V DC (DI), 30V DC (DO)
USB Port
Number of ports: 1 x Mini USB for configuration and power supply
Connector: Mini Female
Speed: 2.0 high speed up to 480 Mbit/s
Others
LED indicators: 1 x RUN + 1 x RSSI (red/green bi-color light)
Built-in: RTC, Watchdog, Timer
Software (Basic features of RobustOS)
Network protocols: PPP, TCP, UDP, ICMP, HTTP, HTTPs, DNS, NTP, SMTP, Telnet, SSH2, DDNS, etc.
Management: Web, CLI, SMS
Serial port: Transparent, TCP Client/Server, UDP, Modbus RTU Gateway
App Center (Available Apps for RobustOS)
Apps*: Language, RobustLink
*Request on demand. For more Apps please visit www.robustel.com.
Power Supply and Consumption
Connector: 10-pin 3.5 mm RP female socket with lock
Input voltage: 9 to 36V DC
Power consumption: Idle: 50 to 70 mA@12 V
Data link: 300 mA (peak) @12 V
Physical Characteristics
Ingress protection: IP30
Housing & Weight: Plastic, 106 g
Dimensions: 85 x 75 x 28.5 mm
Installations: Desktop, wall mounting and 35 mm DIN rail mounting
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EMC
EMI: EN 55032: 2015 (CE) Class B
EN 55032: 2015 (RE) Class B
EMS: IEC 61000-4-2 2009 (ESD) Contact Level 3; Air Level 3
IEC 61000-4-4 2012 (EFT) Level 2
IEC 61000-4-5 2014 (Surge) Level 2
1.4 Dimensions
1.5 Ordering Information
Model
M1200-3P
M1200-4L
Antenna Number
1 1 Air Interface
GSM/GPRS/EDGE/UMTS/WCDMA/HSDPA/HSUP
A/HSPA+
GSM/GPRS/EDGE/UMTS/WCDMA/HS
DPA/HSUPA/
HSPA+/FDD LTE/TDD LTE
Frequency Bands
--
FDD LTE:
B1/B2/B3/B4/B5/B7/B8/B13/B20/B28
TDD LTE: B38/B40/B41
3GPP E-UTRA Release 11
4G*
3G
B1/B2/B5/B8/B19
B1/B2/B5/B8
2G
850/900/1800/1900 MHz
850/900/1800/1900 MHz
Operating
Environment
-40 to +75 °C
0 to 95% RH
-40 to +75 °C
0 to 95% RH
*For more information about frequency bands in different countries, please contact your Robustel sales
representative.
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Chapter 2 Hardware Installation
2.1 PIN Assignment
PIN
Power
Function
RS-232
RS-485
Direction
1
V+
--
--
--
M1200 Device
2
V-
--
--
--
M1200 Device
3
--
DO1
--
--
M1200 Device
4
--
DI1
--
--
M1200 Device
5
--
DI2
--
--
M1200 Device
6
--
--
TXD
--
M1200 Device
7
--
--
RXD
--
M1200 Device
8
--
--
GND
--
M1200 Device
9
--
--
--
Data+(A)
M1200 Device
10
--
--
--
Data- (B)
M1200 Device
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2.2 LED Indicators
Name
Color
Status
Description
RUN
Yellow
On, solid
Power on
Yellow
Fast blinking (2Hz)
System initializing
Yellow
On, blinking (1Hz)
Initialization completed, device operating
normally
Green
On, blinking
Device operating normally, GPRS connected
Red
Fast blinking
Device in abnormal state
RSSI
None
Off
CSQ value 0 or 99, not registered on the
network
Red
On, solid
CSQ 1-10, poor signal
Yellow
On, solid
CSQ 11-20, normal signal
Green
On, solid
CSQ 21-31, good signal
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2.3 USB interface
Function
Operation
Data
communication
Use a USB cable to connect the gateway's mini USB interface to an external
communication device.
Power supply
Use a USB cable to connect the gateway's mini USB interface to external power supply.
Note: In general, a notebook computer USB 2.0 interface output current and output voltage are only 0.5
A and 5 V, so when using the USB interface for configuration, you should use power supply input interface
for power supply; and when using the USB interface for configuration and power supply, the output
current of USB interface should be at least 1 A, output voltage at least 5 V.
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2.4 Insert or Remove SIM Card
Please confirm before inserting the SIM card. When the SIM card is turned on and the device is configured without
the correct PIN, the SIM card is unavailable.
Insert SIM card
1. Make sure gateway is powered off.
2. To insert SIM card, press the card with finger until you hear a click
Remove SIM card
1. Make sure gateway is powered off.
2. To remove SIM card, press the card with finger until it pops out and then take out the card.
Note:
1. Recommended torque for inserting is 0.5 N.m, and the maximum allowed is 0.7 N.m.
2. Use the specific card when the device is working in extreme temperature (temperature exceeding 40 °C ),
because the regular card for long-time working in harsh environment will be disconnected frequently.
3. Do not touch the metal of the card surface in case information in the card will lose or be destroyed.
4. Do not bend or scratch the card.
5. Keep the card away from electricity and magnetism.
6. Make sure gateway is powered off before inserting or removing the card.
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2.5 Attach External Antenna (SMA Type)
Attach an external SMA antenna to the gateway’s antenna connector and twist tightly. Make sure the antenna is
within the correct frequency range provided by the ISP and with 50 Ohm impedance.
Note: Recommended torque for tightening is 0.35 N.m.
2.6 Mount the Gateway
The gateway can be placed on a desktop or mounted to a wall or a 35 mm DIN rail.
Two methods for mounting the gateway
Wall mounting (measured in mm)
SMA antenna with a male connector
for cellular connection
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Use 3 pcs of ST2.9*6 flat head self-tapping Phillips screws to fix the wall mounting kit to the gateway, and then
use 2 pcs of M3 drywall screws to mount the gateway associated with the wall mounting kit on the wall.
Note: Recommended torque for mounting is 1.0 N.m, and the maximum allowed is 1.2 N.m.
DIN rail mounting (measured in mm)
Use 3 pcs of ST3*8 flat head self-tapping Phillips screws to fix the DIN rail to the gateway, and then hang the DIN
rail on the mounting bracket. It is necessary to choose a standard bracket.
Note: Recommended torque for mounting is 1.0 N.m, and the maximum allowed is 1.2 N.m.
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2.7 Connect the Gateway to a Computer
Connect a USB cable to the gateway's mini USB interface to an external controller or computer's USB port
2.8 Power Supply
M1200 supports reverse polarity protection, but always refers to the figure above to connect the power adapter
correctly. There are two cables associated with the power adapter. Following to the color of the head, connect the
cable marked red to the positive pole through a terminal block, and connect the yellow one to the negative in the
same way.
Note: The range of power voltage is 9 to 36V DC.
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Chapter 3 Initial Configuration
The gateway supports webpage configuration. The supported browsers are IE8.0 or above, Google, Firefox, etc. The
supported operating systems are Windows XP, Windows 7 and Windows 10. For M1200, the method of connecting to
the gateway is to use a PC to make a PPP dial-up connection to the device so that users can configure it on the web
page through the mini USB port.
3.1 Configure the PC
Establishing a PPP Server on the device side to monitor dialing request from the serial port, then use the serial port
to establish a PPP connection with PC to establish IP channel. On the PC side, configure the following for different
operating systems:
Here take Windows 7 as example, and the configuration for windows system is similar.
1. After the device is powered on, the PC detects the new serial port and tries to install the driver. If the PC can not
automatically install the driver, as shown in the figure below, you need to manually add the driver; please follow
the readme operation tips under m1200_ppp_configure\usb_driver in the attachment. Please download from
the official website or consult technical support for the corresponding attachments.
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2. After the device USB is connected to the computer, check the identified serial port, right-click the Properties,
and set the serial port rate.
3. In the Control Panel, select Phone and Modem, add a modem.
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When the standard modem type list as shown below does not appear, you need to manually add the driver;
please follow the readme operation tips under m1200_ppp_configure\usb_driver in the attachment. Please
download from the official website or consult technical support for the corresponding attachments.
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