Robustel M1000 User Manual

Robustel GoRugged M1000 Pro V2

Dual SIM Industrial Serial to Cellular Gateway

For GSM/GPRS/EDGE/UMTS Networks

User Guide

Document Name: User Guide Firmware: 2.5.0 M1000 Pro V2 Configurator: )2.5.0 Date: 2013-11-19 Status: Confidential Doc ID: )RT_UG_M1000 Pro V2_v.2.0.0

www.robustel.com

Robustel GoRugged M1000 Pro V2 User Guide

About This Document

This document describes the hardware and software of the Robustel M1000 Pro V2 Dual SIM Industrial Serial to Cellular Gateway.

Trademarks and Permissions

Robustel are trademark of Guangzhou Robustel Technologies Co. Limited. All other trademarks and trade names mentioned in this document are the property of their respective holders.

Disclaimer

No part of this document may be reproduced in any form without the written permission of the copyright owner. The contents of this document are subject to revision without notice due to continued progress in methodology, design and manufacturing. Robustel shall have no liability for any error or damage of any kind resulting from the use of this document.

Technical Support Contact Information

Tel: +86-18924045664 Fax: +86-20-82321505 E-mail: support@robustel.com Web: www.robustel.com

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 1 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

Important Notice

Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the gateway are used in a normal manner with a well-constructed network, the gateway should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party, including but not limited to personal injury, death, or loss of property. Robustel accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the gateway, or for failure of the gateway to transmit or receive such data.

Safety Precautions General

 The gateway generates radio frequency (RF) power. When using the gateway care must be taken on safety

issues related to RF interference as well as regulations of RF equipment.

 Do not use your gateway in aircraft, hospitals, petrol stations or in places where using cellular products is

prohibited.

 Be sure that the gateway will not be interfering with nearby equipment. For example: pacemakers or medical

equipment. The antenna of the gateway should be away from computers, office equipment, home appliance, etc.

 An external antenna must be connected to the gateway for proper operation. Only uses approved antenna with

the gateway. Please contact authorized distributor on finding an approved antenna.

 Always keep the antenna with minimum safety distance of 26.6 cm or more from human body. Do not put the

antenna inside metallic box, containers, etc.

Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open. Gateway may be used at this time.

Using the gateway in vehicle

 Check for any regulation or law authorizing the use of GSM in vehicle in your country before installing the

gateway.

 The driver or operator of any vehicle should not operate the gateway while cellular in control of a vehicle.  Install the gateway by qualified personnel. Consult your vehicle distributor for any possible interference of

electronic parts by the gateway.

 The gateway should be connected to the vehicle’s supply system by using a fuse-protected terminal in the

vehicle’s fuse box.

 Be careful when the gateway is powered by the vehicle’s main battery. The battery may be drained after

extended period.

Protecting your gateway

 To ensure error-free usage, please install and operate your gateway with care. Do remember the follow:  Do not expose the gateway to extreme conditions such as high humidity / rain, high temperatures, direct

sunlight, caustic / harsh chemicals, dust, or water.

 Do not try to disassemble or modify the gateway. There is no user serviceable part inside and the warranty

would be void.

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 2 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

 Do not drop, hit or shake the gateway. Do not use the gateway under extreme vibrating conditions.  Do not pull the antenna or power supply cable. Attach/detach by holding the connector.  Connect the gateway only according to the instruction manual. Failure to do it will void the warranty.  In case of problem, please contact authorized distributor.

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 3 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

2002/95/EC

Directive of the European Parliament and of the Council of 27 January 2003 on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS)

2002/96/EC

Directive of the European Parliament and of the Council on waste electrical and electronic equipment (WEEE)

2003/108/EC

Directive of the European Parliament and of the Council of 8 December 2003 amending directive 2002/96/ec on waste electrical and electronic equipment (WEEE)

SJ/T 11363-2006

“Requirements for Concentration Limits for Certain Hazardous Substances in Electronic Information Products” (2006-06).

SJ/T 11364-2006

“Marking for Control of Pollution Caused by Electronic Information Products” (2006-06).

According to the “Chinese Administration on the Control of Pollution caused by Electronic Information Products” (ACPEIP) the EPUP, i.e., Environmental

Protection Use Period, of this product is 20 years as per the symbol shown here, unless otherwise marked. The EPUP is valid only as long as the product is operated within the operating limits described in the Hardware Interface Description. Please see Table 3 for an overview of toxic or hazardous substances or elements that might be contained in product parts in concentrations above the limits defined by SJ/T 11363-2006.

Name of the part Hazardous substances

(Pb)

(Hg)

(Cd)

(Cr(VI))

(PBB)

(PBDE)

Metal Parts

o o o o o

Circuit Modules

x o o o o o Cables and Cable Assemblies

o o o o o o Plastic and Polymeric parts

o o o o o

Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is below the limit requirement in SJ/T11363-2006.

Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials for this part might exceed the limit requirement in SJ/T11363-2006.

Regulatory and Type Approval Information Table 1: Directives

Table 2: Standards of the Ministry of Information Industry of the People’s Republic of China

Table 3: Toxic or hazardous substances or elements with defined concentration limits

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 4 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

Release Date

Firmware Version

Doc Version

Details

2013-11-19

2.5.0

v.2.0.0

Update User Guide to firmware version 2.5.0

Revision History

Updates between document versions are cumulative. Therefore, the latest document version contains all updates made to previous versions.

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 5 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

Contents

Chapter 1. Product Concept ......................................................................................................................................... 8

1.1 Overview .................................................................................................................................................... 8

1.2 Packing List ................................................................................................................................................. 9

1.3 Specifications ........................................................................................................................................... 10

1.4 Dimensions ............................................................................................................................................... 12

1.5 Selection and Ordering Data .................................................................................................................... 12

Chapter 2. Installation ................................................................................................................................................ 13

2.1 Overview .................................................................................................................................................. 13

2.2 LED Indicators ........................................................................................................................................... 13

2.3 PIN assignment ......................................................................................................................................... 14

2.4 Install SIM Card......................................................................................................................................... 14

2.5 Connect the External Antenna (SMA Type) .............................................................................................. 15

2.6 Connect the Gateway to External Device ................................................................................................. 16

2.7 Mount the Gateway ................................................................................................................................. 16

2.8 Ground the Gateway ................................................................................................................................ 17

2.9 Power Supply ............................................................................................................................................ 17

Chapter 3. Operate the Gateway ............................................................................................................................... 18

3.1 Working Mode Overview ......................................................................................................................... 18

3.2 M1000 Pro V2 Configurator Overview ..................................................................................................... 18

3.2.1 Management via RS-232 port ........................................................................................................... 19

3.2.2 Management via TCP connection ..................................................................................................... 20

3.2.3 Operation Area Introduction ............................................................................................................ 21

3.2.4 Export and Import Profiles ............................................................................................................... 23

3.2.5 COM .................................................................................................................................................. 25

3.2.6 Basic .................................................................................................................................................. 26

3.2.7 GPRS.................................................................................................................................................. 27

3.2.8 Connection........................................................................................................................................ 29

3.2.9 Dual SIM............................................................................................................................................ 32

3.2.10 DDNS ................................................................................................................................................. 34

3.2.11 Phone Book ....................................................................................................................................... 35

3.2.12 Wakeup ............................................................................................................................................. 36

3.2.13 Reboot .............................................................................................................................................. 38

3.2.14 Modbus ............................................................................................................................................. 39

3.2.15 Advanced .......................................................................................................................................... 41

3.2.16 NMS .................................................................................................................................................. 43

3.2.17 Status ................................................................................................................................................ 45

3.2.18 Management .................................................................................................................................... 47

Chapter 4. Typical Applications .................................................................................................................................. 50

4.1 Overview .................................................................................................................................................. 50

4.2 Typical Applications .................................................................................................................................. 51

4.2.1 TCP Client Mode ............................................................................................................................... 51

4.2.2 TCP Server Mode .............................................................................................................................. 53

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 6 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

4.2.3 UDP Mode ........................................................................................................................................ 56

4.2.4 Virtual COM Mode ............................................................................................................................ 57

Chapter 5. Appendix .................................................................................................................................................. 58

5.1 Factory Settings ........................................................................................................................................ 58

5.2 SMS Command for Remote Control ......................................................................................................... 58

5.2.1 SMS Commands Structure ................................................................................................................ 58

5.2.2 SMS Control Steps ............................................................................................................................ 58

5.2.3 SMS Commands List ......................................................................................................................... 59

5.2.4 SMS Control examples ...................................................................................................................... 65

5.3 Troubleshooting ....................................................................................................................................... 67

5.3.1 The gateway’s LED does not light: .................................................................................................... 67

5.3.2 No connection with gateway through serial link .............................................................................. 67

5.3.3 GPRS/UMTS connection cannot be established ............................................................................... 67

5.4 Terms and Abbreviations .......................................................................................................................... 67

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 7 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

Chapter 1. Product Concept

1.1 Overview

Robustel GoRugged M1000 Pro V2 is a rugged serial to cellular gateway with dual SIM offering state-of-the-art 2G/3G connectivity for machine to machine (M2M) applications.

 Dual SIM redundancy for continuous cellular connection.  Various SIM backup polices: PING/Monthly data traffic/Roaming.  Auto GPRS/UMTS connection (no AT commands required).  Support CSD communication (only receive CSD call).  Transparent TCP and UDP socket connections.  Supports Virtual COM (COM port redirector).  Supports ICMP, DDNS, Telnet.  Supports RobustLink (Centralized M2M management platform).  Supports Modbus gateway (Modbus RTU to Modbus TCP).  Supports Modbus master polling, collects data at preset interval and sends to RobustLink.  Various reboot policies: SMS/Caller ID/Timing.  Various dial-up policies: Always Online/Connect On Demand.  Remote configuration via RobustLink/TCP/SMS.  Remote firmware upgrade via RobustLink/TCP.  RS232/RS485 selectable by software.  Six LED indicators provide signal strength and running status.  Watchdog for reliable communications.  Wide range input voltages from 9 to 36 VDC and extreme operating temperature.  The metal enclosure can be mounted on a DIN-rail or on the wall, also with extra ground screw.

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 8 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

1.2 Packing List

Check your package to make certain it contains the following items:

 Robustel GoRugged M1000 Pro V2 gatewayx1

 2-pin pluggable terminal block for power connector x1

 CD with user guide and configuration utility x1

Note: Please notify your sales representative if any of the above items are missing or damaged.

Optional accessories (can be purchased separately):

 SMA antenna (Stubby antenna or Magnet antenna optional) x1

Stubby antenna Magnet antenna

 Serial cable for RS232 (DB9 Female to DB9 Male, 1 meter) x1

 Wall Mounting Kit

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 9 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

 35mm Din-Rail mounting kit

 AC/DC Power Supply Adapter (12VDC, 1A) x1

 DB9 Male to terminal block for serial port

1.3 Specifications

Cellular Interface

 Standards: GSM/GPRS/EDGE/UMTS  GPRS: max. 86 kbps (DL & UL), class 10  EDGE: max. 236.8 kbps (DL & UL), class 12  UMTS: max. 384 kbps (DL & UL)  Frequency: 850/900/1800/1900 MHz for GPRS/EDGE, 850/900/1800/1900/2100 MHz for UMTS/HSPA+  CSD: Up to 14.4 kbps  SIM: 2 x (3V & 1.8V)

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 10 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

 Antenna Interface: SMA Female

Serial Interface

 Number of Ports: 1 x DB9 Female  Serial Standards: RS232 and RS485  ESD Protection: ±15KV  Baudrate: 1200bps to 115200bps  RS-232: TxD, RxD, RTS, CTS, GND  RS-485: Data+ (A), Data- (B), GND

System

 LED Indicators: PWR, RUN, NET and 3 level RSSI  Real Time Clock: Built-in RTC with button battery  Watchdog and Timer: Built-in watchdog and timer

Software

 IP protocols: PPP, TCP, UDP, ICMP, DDNS, Telnet  Serial Port: TCP client/server, UDP, Modbus RTU to Modbus TCP, Virtual COM (COM port redirector)  RobustLink: Centralized M2M management platform

Power Supply and Consumption

 Power Supply Interface: 2-pin 5mm pluggable terminal block  Input Voltage: 9 to 36 VDC  Power Consumption: Idle: 50-60 mA@12 V

Data Link: 100 to 200 mA (peak)@12 V

Physical Characteristics

 Housing & Weight: Metal, 300g  Dimension(L x W x H): 102 x 71 x 29 mm  Installation: 35mm Din-Rail or wall mounting or desktop

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 11 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

1.4 Dimensions

1.5 Selection and Ordering Data

Please refer to corresponding M1000 Pro V2 datasheet.

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 12 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

Name

Color

Function

RSSI (3 LEDs)

Green

Cellular signal strength level

NET

Red

Indicating the GPRS/UMTS connection status. Register to network: blinking every 3s Device running error alarm: always on Wireless module rebooting and searching GPRS/UMTS network: blinking every 1s

Note: RSSI LEDs which will be explained later show the specific error info.

SYS

Green

Indicating the system status. System is booting: blinking every 0.5s System is running normally but without any GPRS/UMTS connection: blinking every 1s System is running normally and GPRS/UMTS connection established: blinking every 3s System is running abnormally: 2.5s on and 0.5s out during every 3s

PWR

Green

On when DC power connected

SIM Cover

Chapter 2. Installation

2.1 Overview

2.2 LED Indicators

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 13 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

RSSI LEDs

Function

None

No signal or SIM card not installed properly

1 bar (Only the first LED is on)

Weak or insufficient signal (SMS only)

2 bars (The first and the second LED are on)

Average signal (GSM/GPRS/UMTS connections)

3 bars (All the RSSI LEDs are on)

Exceptional signal (GSM/GPRS/UMTS connections)

The first and the second LED are blinking every 1 second

PIN code error

The third LED is blinking every 1 second

PIN code error and need to use PUK code to unlock it

The second LED is blinking every 1 second

No SIM card or SIM card not installed properly

The third LED is blinking every 1 seconds

Wireless module communication error, no AT command response.

The first and the third LED are blinking every 1 second

Cannot register to network or SIM card is unavailable

DB9 Female Connector

RS232

RS485 (2-wire)

Direction

1 Data+ (A)

- 2 RXD

M1000 Pro V2  Device

TXD

Device  M1000 Pro V2

4 - 5

GND

- 6 Data- (B)

- 7 RTS

Device  M1000 Pro V2

CTS

M1000 Pro V2  Device

2.3 PIN assignment

2.4 Install SIM Card

Be sure to insert a SIM card before you use the gateway.

Note: A SIM card set with PIN code cannot be used normally in the gateway without the correct PIN code. Make sure to disconnect the adapter and switch off your gateway before inserting or removing your SIM/USIM card.

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 14 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

SIM 2

SIM 1

 Inserting SIM Card

1. Make sure your adapter is disconnected.

2. Use a screwdriver to unscrew the screw on the cover, and then remove the cover, you could find the SIM Card

slot.

3. Insert the SIM card, and you need press the SIM card with your fingers until you hear “a cracking sound”. Then

use a screwdriver to screw the cover.

 Removing SIM card

1. Make sure your adapter is disconnected.

2. Press the SIM card until you hear “a cracking sound”, then the SIM card will pop up to be pulled out.

Note:

1. Don’t forget screw the cover for again-theft.

2. Don’t touch the metal surface of the SIM card in case information in the card is lost or destroyed.

3. Don’t bend or scratch your SIM card. Keep the card away from electricity and magnetism.

4. Make sure to disconnect the power source from your gateway before inserting and removing your SIM card.

2.5 Connect the External Antenna (SMA Type)

Connect this to an external antenna with SMA male connector. Make sure the antenna is for the correct frequency as your GSM operator with impedance of 50ohm, and also connector is secured tightly.

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 15 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

2.6 Connect the Gateway to External Device

User can use the serial cable to connect the gateway’s DB9 female connector to external controller / computer.

2.7 Mount the Gateway

Use 2 pcs of M3 screw to mount the gateway on the wall.

Or to mount the gateway on a DIN rail, you need three pcs of M3 screws.

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 16 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

2.8 Ground the Gateway

Grounding and wire routing help limit the effects of noise due to electromagnetic interference (EMI). Run the ground connection from the ground screw to the grounding surface prior to connecting devices.

Note: This product is intended to be mounted to a well-grounded mounting surface, such as a metal panel.

2.9 Power Supply

The power supply range is 9 to 36VDC.

Note: Please take care about the polarity, and do not make reverse connection.

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 17 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

Mode

Description

Config Mode

When DIP switches to Config Mode, user could use follow functions:

1. Configure gateway via M1000 Pro V2 Configurator ;

2. Upgrade firmware.

Serial port parameters is fixed as 115200, 8, None, 1

Normal Mode

When DIP switches to Normal Mode, user could use follow functions:

1. Automatic GPRS/UMTS connection (no AT commands required);

2. Wakeup by Timing/Periodical/Call/SMS/Serial Data;

3. Transparent data communication or become a Modbus gateway;

4. CSD communication.

5. Remote configuration or firmware updating.

Serial port default parameters: 115200, 8, None, 1

Chapter 3. Operate the Gateway

3.1 Working Mode Overview

There are two working modes available in the gateway, please check carefully:

3.2 M1000 Pro V2 Configurator Overview

M1000 Pro V2 Configurator is a PC-based configuration software tool for managing and configuring Robustel M1000 Pro V2 gateway. With a full graphics mode and Windows-based environment, even first time users will find it easy to learn how to use this new software tool. M1000 Pro V2 Configurator not only makes configuration easily, but also makes it convenient to carry out “mass deployment” and “pre-configuration”. The most important benefits of using the “M1000 Pro V2 Configurator” utility are:

1. Green software, no need installation;

2. Full graphics mode, easy to learn how to configure the M1000 Pro V2;

3. Configuration profile can be easily stored, and then replicated to other M1000 Pro V2;

4. Easy to upgrade gateway firmware.

Note: M1000 Pro V2 Configurator can be used with Windows 2000/XP/Vista/7 32/64-bit operation systems. If there is any running issue, for example, the Configurator run normally in Win 7 system but fail to run in Windows XP system, please search “Microsoft Visual C++ 2008 Redistributable Package” to download relevant patch and then install the patch.

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 18 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

3.2.1 Management via RS-232 port

1. Switch the gateway to “Config Mode”, connect the RS-232 port of the gateway to a host PC, and then power on

the gateway.

2. Double click “M1000 Pro V2 Configurator.exe” to start the software.

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 19 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

3. Select correct COM port, then click button. After that you can see the popup windows “Operation

Succeed”.

Note: The RS-232 connector uses standard PINOUT. A direct male DB9 to female DB9 cable can be used to connect to a PC’s serial port.

3.2.2 Management via TCP connection

1. Double click “M1000 Pro V2 Configurator.exe” to start the software.

4. Go to tab “Settings” -> “Communication”.

2. Select “TCP” interface and the correct mode in the drop down boxes, and enter the local TCP port. If you choose

client mode, you need to enter the remote gateway’s IP address. Then click “OK”.

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 20 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

Icon

Description

File->Exit

Exit the M1000 Pro V2 Configurator.

Settings->Communication

Set the communication ways of configurator: Serial or TCP.

Note:

 If you choose TCP client mode, the configurator will establish a TCP connection to the remote gateway

which works as TCP server.

 If you choose TCP server mode, the configurator will be in listening status. Then you need to send an SMS to

the remote gateway to trigger it to establish a TCP connection with configurator. The form of SMS is “0009, configurator’s IP address or domain name, configurator’s TCP port”. Please refer to section Chapter 1.5.2 SMS Command for Remote Control

 The NMS function of gateway must have been enabled. Please refer to section 3.2.16 NMS.  The cell phone’s number must be included in gateway’s phonebook.

3. Click button. After that you can see the popup windows “Operation Succeed”.

3.2.3 Operation Area Introduction

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 21 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

Settings->Export

Export the gateway’s current configuration file to your local PC.

Settings->Import

Import the gateway’s configuration file from local PC to the gateway.

Help->Help

Show some notices about this configurator.

Help->About

Manufacturer’s information and Gateway Configuratior version.

Port No.

Select the local RS-232 port to communicate with the gateway.

Connect

Connect the M1000 Pro V2 Configurator to the gateway.

Disconnect

Disconnect the M1000 Pro V2 Configurator to the gateway, and release the PC’s RS-232 port.

Read

Read gateway’s current settings.

Write

Save changes into gateway.

Note: Some parameters changes need to reboot to take effect.

Default

Set gateway to default factory settings.

Reboot

Reboot the gateway.

Exit Exit the M1000 Pro V2 Configurator. Disconnecting

Gateway is not communicating with M1000 Pro V2 Configurator.

Connecting

Gateway is communicating with M1000 Pro V2 Configurator.

Serial Management Settings

Show current RS232 communication parameter. TCP Management Settings

Show current TCP management communication status

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 22 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

Versions

Show current firmware version

Important Notice:

You must save your parameter changes by clicking “Write” button and then reboot M1000 Pro V2 by clicking “Reboot” button to activate the configuration changes.

3.2.4 Export and Import Profiles

Users could export gateway settings from one gateway, and then import the same settings to other gateways, which makes it convenient to carry out “mass deployment” and “pre-configuration”.

1. Select Export from the Settings menu. Then select a folder and enter the file name for the profile. Click on Save,

then it will popup “Export Succeed” windows.

2. Select Import from the Settings menu. Then select a profile. Click on Open.

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 23 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

3. Click “Write” button then it will popup “Import Succeed” windows.

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 24 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

COM

Item

Description

Default

COM Type

Select from “RS232” and “RS485”.

RS232

Baud Rate

Select from “1200”, “2400”, “4800”, “9600”, “19200”, “38400”, “57600” and “115200”.

115200 Data Bits

Select from “7” and “8”.

Flow Ctrl

Select from “None” and “Hardware”.

None

Parity

Select from “None”, “Odd”, “Even”, “Mark” and “Space”.

None

Stop Bits

Select from “1” and “2”.

Interval Timeout

This value allows gateway to packet the received data as a TCP/UDP packet and sends it out even the size of them hasn’t reached the limit of Packet Length.

3.2.5 COM

This tab allows user to set the parameters of serial com port:

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 25 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

Packet Length

The limits size of the received data that gateway will packet as a TCP/UDP packet.

Note: 0 is the same as the default value of TCP MSS, 1460.

Delimiter

The delimiter indicate gateway to packet the received data as a TCP/UDP packet and sends it out even the size of them hasn’t reached the limit of Packet Length.

00 Delimiter Process

Select from “Do Nothing” and “Strip Delimiter”.

Do Nothing

Basic

Item

Description

Default

SIM Card PIN Setup

Select from “Disable PIN Lock” and “Enable PIN Lock”. After enable PIN lock, user could input your SIM’s PIN and store the current PIN in its memory, and then enter the PIN automatically each

Disable

3.2.6 Basic

This tab allows user to set follow items:

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 26 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

time the system boots up.

Note: Please ask your local GSM ISP to see whether your SIM card requiring PIN or not.

If user wants to change the SIM PIN, please tick the “Change PIN Code” checkbox to enable it, and then input the new PIN at “Input New PIN Code”. The PIN will be changed after reboot.

3.2.7 GPRS

The major difference between M1000 Pro V2 serial to GPRS/UMTS gateway and traditional modem such as M1000/M1000 Lite is that M1000 Pro V2 built-in PPP and TCP/IP protocols, supports automatic GPRS/UMTS connection, no AT commands required, which can enable transparent TCP/UDP transmission. Traditional GPRS gateway can only dialup to internet via external PPP enabled host device such as PC, PLC with built-in PPP protocol. This tab allows user to set GPRS/UMTS and related items for automatic GPRS/UMTS connection:

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 27 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

GPRS

Item

Description

Default

APN

Access Point Name for cellular dial-up connection, provided by local ISP.

Null

Auth Type

Selected from “None”, “Auto”, “PAP” and “CHAP” as the local ISP required.

Auto

User Name

User Name for cellular dial-up connection, provided by local ISP.

Null

Password

Password for cellular dial-up connection, provided by local ISP.

Null

DNS

Selected from “Use Peer DNS” and “Manual”. Use Peer DNS: to automatically have DNS server assigned from local ISP. Manual: input DNS server’s IP address manually in DNS 1 and DNS 2 field.

Use Peer DNS

DNS 1

Input DNS server’s IP address after enable DNS->Manual.

Disable

DNS 2

Input secondary DNS server’s IP address after enable DNS->Manual.

Disable

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 28 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

3.2.8 Connection

This tab allows user to set the TCP/UDP connections and other related parameters.

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 29 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

Connection

Item

Description

Default

Mode @ Socket Application

Selected from “UDP”, “TCP Client” and “TCP Server”. UDP: Gateway works as UDP client. TCP Client: Gateway works as TCP client, initiate TCP connection to TCP server, y TCP Server: Gateway works as TCP server, listening for connection request from TCP client.

TCP Server

Address @ Socket Application

When gateway works as TCP client, user should input peer TCP server’s IP or domain in this item. When gateway works as TCP server, this item cannot be configured. When gateway works as UDP client, user should input peer UDP server’s IP or domain in this item.

null

Port @ Socket Application

When gateway works as TCP client, user should input peer TCP server’s port in this item. When gateway works as TCP server, user should input TCP server’s listening port in this item. When gateway works as UDP client, user should input peer UDP server’s port in this item.

9999

Advanced @ Socket Application

Click to set advanced settings of “Socket Application”.

Idle Time

Whether gateway is set as TCP Client or TCP Server, keepalive feature can be used to detect whether TCP connection is disconnected by sending specific packets in the transport layer. User can set idle timeout interval in this item, gateway will send out keepalive packet if there is no data for more than “Idle Time”. “Idle Time” ranges from 60 to 7200 seconds.

180

Interval

Gateway will re-send the keepalive packet with this interval timeout when it doesn’t receive respond packets. “Interval” ranges from 10 to 180 seconds.

Max Retries

If gateway re-sends keepalive packet continuously for Max Retries times and doesn’t receive correct respond packets, it will detect that the TCP connection is disconnected and it try to establish TCP connection again. “Max Retries” ranges from 3 to 10 times.

Max Connection

When gateway is set as TCP Server, it will wait for TCP connection from TCP Client site. If TCP connection from TCP Client reaches to “Max Connection” it will drop a new TCP connection request. “Max Connection” ranges from 1 to 3.

Always Accept New Connection

After click to enable this item, M1000 Pro V2 will always accept new TCP connection and drop the earliest one at the same time.

Disable

Mode @ Connection Control

Select from “Always Online” and “Connect On Demand”. Always Online: Gateway will automatically initiate a GPRS/UMTS connection after power on and each restarts, this will remain and will be re-established after an interruption. Connect On Demand: After select this option, user could configure wakeup at preset time, wakeup periodically, wakeup by Call, wakeup by SMS, wakeup by local serial port data at Wakeup Tab.

Connect On Demand

Inactivity Time

This field specifies the idle time setting for GPRS/UMTS auto-disconnection and trying to revert back to preferred SIM card.

10-1200

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 30 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

User could configure this field after setting gateway under Connect On Demand mode, input from 10 to 1200 seconds.

Max Retries @ Connection Control

The maximum retries times for automatically re-connect when gateway fails to dial up, input from 1 to 60. After maximum retries, If the gateway still cannot dial up successfully, it will reboot the wireless module and try to re-connect again. If another SIM card is detected, the gateway will try to switch to the other SIM card and then re-connect with maximum retries. If there is one SIM card the gateway will use the same SIM card to re-connect with maximum retries. When connecting successful, the Max Retries counter will be set to 0.

Connection Interval

Gateway will automatically re-connect with this interval when it fails communicating to peer via TCP or UDP; also gateway will automatically re-dial with this interval if PPP dial up failed. Input from 10 to 1200 seconds.

Enable Online Notification

Click to enable Online SMS Notification function, which will send SMS to the phone numbers included in the Phone Group tab. Online SMS Notification includes follow information: Name: Reg: RSSI: Operator: Local IP: Time:

Note: Local IP is the gateway’s IP address assigned by ISP when dial-up to cellular network successful.

Disable

Phone Group

Select the phone group which the online notification SMS sent to.

Shut Down Module When Idle

Enable to set the gateway to shut down module when connectivity is in idle state. This function can only be configured under Connect On Demand mode.

Disable

Enable @ CSD

Click to enable CSD feature.

Disable

Caller Phone Group @ CSD

Gateway will only receive CSD call from specific phone numbers which are authorized in this Phone Group.

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 31 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

Dual SIM

Item

Description

Default

Preferred SIM

Set the preferred SIM card from SIM 1 or SIM 2.

SIM 1

SIM Revert Back

Set revert back policies when the gateway work with 2 SIM cards. Auto Failover: Gateway will revert back to preferred SIM card when dial up fail or according to the failover policy you select. Try Preferred: Gateway will try to revert back to preferred SIM card when the GPRS/ UMTS connectivity is in idle state.

Note: the idle state of GPRS/ UMTS connectivity is depend on the inactivity time you set in Connection -> Connection Control -> Inactivity Time.

Auto Failover

SIM After Reboot

Select from “Last Used” and “Preferred”. Last Used: Gateway will select the last used SIM card after reboot. Preferred: Gateway will select the “Preferred SIM” after reboot.

Last Used

3.2.9 Dual SIM

This tab allows user to set the SIM cards’ priorities, backup policies and other related parameters.

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 32 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

Failover Policies

Set the failover policies to switch to another SIM card: Ping timeout continuously: If gateway ping the preset address timeout continuously for Max Retries time, it will switch to the other SIM card.

Note: User can preset the address/Interval/Max Retries time in Dual SIM -> Ping Control (ICMP).

Monthly data traffic limitation: If the SIM card that the gateway worked with currently has reached the preset data traffic limitation, it will switch to the other SIM card. Switch to backup SIM when preferred SIM is roaming: Gateway will Switch to the other SIM card when preferred SIM card is roaming. GPRS got null DNS: In some countries, normal SIM card will not get DNS when it run out of GPRS traffic or need to be charge. This feature will allow M1000 Pro V2 switch to another SIM card when SIM card get null DNS.

Note: Sometimes VPDN SIM card do not get DNS (it depends on local network in different countries), but can connect to Internet normally. So when using VPDN SIM card, don’t click to enable “GPRS got null DNS”. Or M1000 Pro V2 will keep switching SIM card and will not get it online.

null

Home Location Area Identifier

The identifier for gateway to check if it is in home location area or in roaming area, and decide if it needed to switch back to preferred SIM card.

null

Data Traffic Setting

SIM limitation: Set the monthly data traffic limitation. Already Use: Current used data traffic amount.

Address @ Ping Control (ICMP)

Gateway will ping this address to check that if the current connectivity is active.

null Interval

Set the ping interval time.

120

Max Retries @ Ping Control (ICMP)

If gateway ping the preset address timeout continuously for Max Retries time, it will try to re-connect to GPRS/UMTS network or will switch to the other SIM card if Ping timeout continuously in Failover Policies is enabled. Ranges from 0 to 10. 0 stands for gateway only try to keep pinging the address continuously and will do nothing else even timeout every time. It used to keep the connection always activity to avoid ISP shut down the PPP link in a certain idle time.

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 33 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

DDNS

Item

Description

Default

Server

Selected from None, dyndns, 3322 and No-IP.

None: Disable DDNS function. dyndns, 3322 and No-IP: Corresponding to three DDNS service providers.

None Host

Enter the Host name the DDNS server provided.

null

User Name

Enter the user name the DDNS server provided.

null

Password

Enter password the DDNS server provided.

null

Last Response

Show the last response from the DDNS server.

null

3.2.10 DDNS

This tab allows user to set the DDNS server and other related parameters.

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 34 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

Phone Book

Item

Description

Default

Phone NO.

Input the telephone number.

Null

Phone Group

Select different phone numbers to include them in the same phone group.

Null

Note: The Phone NO. is required to be written in international format, starting with “+” followed by the country code.

3.2.11 Phone Book

This tab allows user to set the phone numbers and which phone group they are belonged to.

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 35 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

Wakeup

Note: This function is available under “Normal Mode”.

Item

Description

Default

Time

Tick Enable to allow gateway automatically connects to GPRS/UMTS with preset time schedule every day, support maximum 3 time schedule/day (e.g. 07:00, 11:00 and 23:30 every day).

Disable

Periodical

Tick Enable to allow gateway automatically connects to GPRS/UMTS with preset interval, select from 1 to 1800 minutes. The interval is defined as time interval between two GPRS/UMTS connections.

Disable Call

Tick Enable to allow gateway automatically connects to GPRS/UMTS with incoming call from specified Caller ID (phone number).

Disable Phone Group @ Call

Set the Phone Group which was allowed to wake up the gateway by

3.2.12 Wakeup

M1000 Pro V2 supports various dial-up policies, wakeup at preset time, wakeup periodically, wakeup by Call, wakeup by SMS, wakeup by local serial port data. In this page, user can set up different wakeup policies.

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 36 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

call.

Enable SMS Reply @ Call

Tick Enable to allow gateway send reply short message after automatically connects to GPRS/UMTS by Call Wakeup from specified Caller ID (e.g. GPRS on ok!). Note: Only support text format SMS.

Disable

SMS

Tick the SMS checkbox to allow gateway automatic connects to GPRS/UMTS with incoming specified short message from specified Caller ID (phone number). Specified short message is set at Password item. (e.g. GPRS on)

Disable Phone Group @ SMS

Set the Phone Group which was allowed to wake up the gateway by SMS.

1 Password

The specified short message which was used to wake up the gateway

Null

Enable SMS Reply@ SMS

Tick Enable SMS Reply to allow gateway to send reply short message after automatic connects to GPRS/UMTS by SMS Wakeup from specified Caller ID (e.g. GPRS on ok!). Note: Only support text format SMS.

Disable

Serial Data

Tick Enable to allow gateway automatic connects to GPRS/UMTS from idle mode when there is data (any data) come out from serial port. After gateway has connected to GPRS/UMTS and established TCP connection, the “triggered” data will be sent to destination site.

Enable

Output (Hex) to COM after online

No matter the gateway is set into “Always Online” mode or “Connect On Demand” mode gateway will output a massage with this configured string format data to gateway serial port when it has been triggered to establish PPP connection (dial up). Maximum 30 bytes.

Note: Note: If need to output a hex format massage, user need to add

“\x” in front of the massage.

Disable

Note:

1. Time format for Time reboot is 24-hours.

2. The phone numbers for Call and SMS function can be set in Phone Book tab.

3. The Caller ID is required to be written in international format, starting with “+” followed by the country code.

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 37 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

Reboot

Item

Description

Default

Timing

Tick Enable to allow gateway auto reboot with preset time schedule every day, support maximum 3 time schedule/day (e.g. 07:00, 11:00 and 23:30 every day).

Disable Call

Tick Enable to allow gateway auto reboot with incoming call from specified Caller ID (phone number). The Caller ID (phone number) should be specified in Phone Book tab by inputting the phone number and tick Call Reboot checkbox.

Disable

Phone Group @ Call

Set the Phone Group which was allowed to reboot the gateway by

3.2.13 Reboot

Since cellular network is not as stable as fixed line, M1000 Pro V2 supports various auto reboot function to keep gateway working 24x7 without hang up.

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 38 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

call.

Enable SMS Reply @ Call

Tick the Enable SMS Reply checkbox to allow gateway send reply short message after auto reboot by Call Reboot from specified Caller ID.

Disable

SMS

Tick Enable to allow gateway auto reboot with incoming specified short message from specified Caller ID (phone number). Specified short message is set at Password item. (e.g. reboot)

Disable

Phone Group @ SMS

Set the Phone Group which was allowed to reboot the gateway by SMS.

Enable SMS Reply @ SMS

Tick the Enable SMS Reply checkbox to allow gateway send reply short message after auto reboot by SMS Reboot from specified Caller ID .

Disable Password

The specified short message which was used to reboot the gateway

null

Note:

1. Time format for Time reboot is 24-hours.

2. The phone numbers for Call and SMS function can be set in Phone Book tab.

3. The Caller ID is required to be written in international format, starting with “+” followed by the country code.

3.2.14 Modbus

This tab allows user to set the related parameters of Modbus RTU to Modbus TCP gateway.

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 39 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

Modbus

Item

Description

Default

Enable Modbus Gateway

Tick this checkbox to enable Modbus RTU to Modbus TCP and vice versa.

Disable

Mode

Selected from “Slave” and “Master”. Slave: Selected when gateway connect to Modbus slave device with serial COM port. Master: Selected when gateway connect to Modbus Master device with serial COM port.

Note: Generally, If you select Slave mode, gateway need to work

under TCP server mode, and If you select Master mode, gateway need to work under TCP client mode.

Slave Slave ID Range of Connection 1 @ Master Mode

Available when enable Modbus Gateway and select Master mode. This item is corresponding to the default TCP connection which can be set in Connection tab. Enter the remote Modbus slave IDs here.

0-0

Slave ID Range of

Available when enable Modbus Gateway, select Master mode and

0-0

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 40 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

Connection 2 @ Master Mode

enable Connection 2. Enter the remote Modbus slave IDs here which is corresponding to “Connection 2”.

Slave ID Range of Connection 3 @ Master Mode

Available when enable Modbus Gateway, select Master mode and enable Connection 3. Enter the remote Modbus slave IDs here which is corresponding to “Connection 3”.

0-0

Connection 2

Tick this checkbox to enable the second TCP connection to the remote TCP server. This TCP connection is usually used to connect to the second Modbus slave gateway. User need to enter the TCP server’s IP and port here. Serial data come from Master device to M1000 Pro V2 will be sent to different TCP server’s IP address according to the Slave ID.

Disable

Connection 3

Tick this checkbox to enable the third TCP connection to the remote TCP server. This TCP connection is usually used to connect to the third Modbus slave gateway. User need to enter the TCP server’s IP and port here. Serial data come from Master device to M1000 Pro V2 will be sent to different TCP server’s IP address according to the Slave ID.

Disable

Note: Connection 2 and Connection 3 only can work under TCP client mode, cannot be configured.

3.2.15 Advanced

This tab allows user to set advanced settings after TCP connection is established. Whether need to set this tab is depend on user’s application requirement.

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 41 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

Advanced

Item

Description

Default

Custom Login

Tick to enable. Some TCP servers required Login Request Packet with follow flow: A TCP connection begins with the client opening a TCP/IP socket to the server and sending a Login Request Packet. If the login request is valid, the server responds with a Login Acknowledge Packet and begins sending Sequenced Data Packets. The connection continues until the TCP/IP socket is broken. Login Acknowledge Packet is optional.

Disable Max Retries

Login Request Packet The maximum retries times for sending Login Request Packet to the server with preset time interval, selecting from 0 to 60. After maximum retries, gateway will not retry again, and image login successfully.

0 Interval

Time interval between two retries, selecting from 5 to 120 seconds.

60 seconds

REQ

Null

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 42 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

Packet

ACK Packet

Null

Custom Keep Alive

When using GPRS/UMTS with a session running most ISPs will monitor the traffic flow, if there is none for a predetermined period of time then it will shut the connection down at either the DHCP server or the APN, this is performed so that system resources are not taken up unnecessarily. To stop this happening you will need to send periodic Keep Alive bytes to keep the gateway always online.

Disable

Interval

Time interval between two Keep Alive packets, selecting from 5 to 1200 seconds.

40 seconds

REQ Packet

Keep Alive Request Packet, written in Hex format, maximum 64 bytes.

Null

ACK Packet

Keep Alive Acknowledge Packet, written in Hex format, maximum 32 bytes. Keep Alive Acknowledge Packet is optional.

Null

Custom Logout

Tick to enable. Some TCP servers required Logout Request Packet with follow flow: A TCP connection ends with the client sending a Logout Request Packet. If the logout request is valid, the server responds with a Logout Acknowledge Packet and ends the connection. Logout Acknowledge Packet is optional.

Disable

REQ Packet

Logout Request Packet, written in Hex format, maximum 64 bytes.

Null

ACK Packet

Logout Acknowledge Packet, written in Hex format, maximum 32 bytes. Logout Acknowledge Packet is optional.

Null

3.2.16 NMS

This tab allows user to set the related parameters of TCP Network Management.

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 43 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

NMS

Item

Description

Default

Device Name

Write down the description name of the gateway, such as write down the gateway installation site name in order to identify each gateway.

DTU

Configurator Password

Set password for the Configurator. When run M1000 Pro V2 Configurator you need to enter this password.

Password @ SMS Control

Set password for SMS control, including remote configuration and remote reading gateway status. The password can be left as null, maximum 20 ASCII characters.

null

Phone Group @ SMS Control

Set the Phone group which is permitted to SMS control this gateway.

Enable TCP Server @ Remote TCP Management

Tick this checkbox to enable Remote TCP Management. Normally, gateway works under TCP server mode for NMS function, but it also can work under TCP client mode (start by SMS control). Please refer to 3.2.2 Management via TCP connection to get the detail information.

Disable

Port @ Remote TCP

Set the listening port of TCP server for NMS function.

30000

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 44 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

Management

Enable @ M2M Platform

When click to enable this checkbox, gateway will works as TCP Client site and be managed via RobustLink (Robustel centralized management and administration system).

Disable

Data Forwarding Enable @ M2M Platform

When enable this feature, all serial data from gateway will be forwarded to M2M Platform, will not forward to address that configured in “Connection” -> “Socket Application”. At the same time, “Connection” -> “Socket Application” can’t be configured. When disable this feature, all serial data from gateway will not be forwarded to M2M Platform, will forward to address that configured in “”Connection” -> “Socket Application”. M2M Platform just acts as a remote management platform this time.

Disable

Address @ M2M Platform

Enter IP address or domain of M2M Platform.

Null

Port @ M2M Platform

Enter the port number of M2M Platform.

Null

Password @ M2M Platform

Enter password in this item, which shall be the same as the password set in M2M Platform.

Null

Device ID @ M2M Platform

This item let you know the default single ID of M1000 Pro V2, can’t be configured.

N/A

3.2.17 Status

This tab allows user to check the running status of M1000 Pro V2.

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 45 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

Cellular @ Status

Item

Description

Default

Registration

Show the gateway’s current registration status. There are 6 status:

1. Not registered.

2. Registered to home network.

3. Searching new operator.

4. Registration denied.

5. Registered, roaming.

6. Unknown

N/A

Current SIM

Show the SIM card which the gateway works with currently: SIM1 or SIM2. It will also show how many SIM cards you have inserted.

N/A Operator

Show the gateway’s current registered operator name.

N/A

Cell ID

Show the gateway’s current register base station cell ID.

N/A

ME Type

Show the gateway’s current module information.

N/A

IMEI

Show the gateway’s current IMEI number.

N/A

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 46 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

IMSI

Show the gateway’s current IMSI number.

N/A

RSSI

Show the gateway’s current RSSI from 0 to 31 and corresponding DB.

N/A

TCP/IP @ Status

PPP Status

Show the gateway’s current PPP status. There are 4 status:

1. Unknown.

2. Down.

3. Error.

4. Up.

N/A

Local IP

After connecting to GPRS, the gateway will be auto assigned one IP by ISP.

Null

DNS 1

Show the gateway’s current primary DNS server.

Null

DNS 2

Show the gateway’s current secondary DNS server.

Null

TCP Status

Show the gateway’s current PPP status. There are 2 status:

1. Disconnected.

2. Connected

Null

Tx / Rx @ TCP/IP

Show how many bytes have been sent / Received via TCP.

Null

Tx / Rx @ Serial Port

Show how many bytes have been sent / Received via serial port.

Null

Note:

1. Click “Refresh” to refresh the “Cellular” and “TCP/IP” status.

3.2.18 Management

This tab provides some system tools for user.

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 47 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

Management

Item

Description

Default

Synchronize Device Time with Computer

Synchronize gateway’s RTC to PC’s clock. The gateway’s current RTC will be showed at bottom right side of the configurator.

Null

Output Debug info to Serial Port

Enable to output the gateway’s debug info to serial port. Then you can use a hyper terminal to receive the debug info. This function is often used when we need to diagnose the problem of the gateway.

Note: This function will take effect immediately after you enable it.

Disable

Switch to Another SIM

Switch to another SIM card manually.

Null

Upgrade

Upgrade the firmware of gateway via serial port or TCP connection. The upgrade steps are as bellow:

1. Click “load” button and select the FW file in your computer;

2. Click “Start” button to get started, then you can see a process bar;

3. The updating will last for several minutes, after that you will see a

Null

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 48 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

pop window to indicate the updating is successful.

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 49 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

Chapter 4. Typical Applications

4.1 Overview

Cellular data transmission is an increasingly attractive mechanism for communication with remote, non-permanent or mobile devices. Being able to collect and distribute data virtually anywhere without requiring the limitation of working within specific fixed line networks is a powerful force for efficiency and reliability. However, the fact that cellular data is metered means that the frequency of transmission and amount of data sent in each exchange can have significant cost and performance impact.

In order to understand this impact, let us start with a fairly typical example, where there is a device in the field and an application on a server at a central site location that collects information from that device.

In general, the purpose of communication with the device will be for one of two reasons:

• Monitoring - Status monitoring data, such as the level or temperature of a storage tank, the velocity and pressure of a pipeline, the condition of a controller or the status of a register.

• Transaction data – Discrete event data, such as cash or credit transactions, PBX call records or mission-critical and safety related alarms. Status monitoring data is often “polled.” The application sends out periodic queries and gets responses to those queries. The application can usually retry if it does not get an answer, and determine that a problem exists if it does not get a response after a certain amount of retries. Discrete event data is usually “unsolicited.” The application does not expect to get information on any regular basis, and therefore the failure to hear from the device is the normal case (though some sort of “all is well” message may be sent at a longer interval). Most applications will likely involve one or both of these methods and data is transmitted in TCP or UDP packets.

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 50 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

4.2 Typical Applications

4.2.1 TCP Client Mode

In TCP Client mode, the gateway can actively establish a TCP connection to a pre-defined host computer when serial data arrives. After the data has been transferred, the gateway can automatically disconnect from the TCP server by using the Inactivity time settings. As illustrated in the figure below, data transmission proceeds as follows: (1) The gateway, configured as TCP Client mode, requests a connection to the host. (2) Once the connection is established, data can be transmitted in both directions between the host and the gateway bidirectional.

Types of TCP Client Connection:

1. Fixed Public IP (or dynamic public IP with domain name) for the host PC

The gateway will only be able to connect to a host PC if the PC is using a fixed public IP address (or dynamic public IP with domain name), gateway can be any IP (either a private IP or public IP).

2. Connecting TCP client and TCP server within the same cellular service provider.

In order to connect properly, the IP addresses of the two gateways must belong to the same sub network. To ensure that this is the case, use the same cellular ISP to connect the devices to the network. In addition, you will need to request that the cellular ISP provide you with two private fixed IP addresses (e.g., 192.168.1.1 and

192.168.1.2).

Configuration and Operation:

1. Turn the gateway to Config mode and connect it to your PC properly.

2. Open the M1000 Pro V2 Configurator.

3. Turn to GPRS tap. Set APN, Username and Password of SIM 1. If you need to use SIM 2, you also need to set

these parameters of SIM 2. Then click “Write”.

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 51 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

4. Turn to Connection tap. Select Socket Application Mode as TCP Client. Input remote TCP server’s address and

port. Select Connection Control Mode as Always Online or Connect On Demand. Then click “Write”.

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 52 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

5. Turn the gateway back to Normal mode and reboot it.

4.2.2 TCP Server Mode

In TCP Server mode, the serial port on the gateway is assigned a port number. The host computer initiates contact with the gateway, establishes the connection, and receives data from the serial device. As illustrated in the figure, data transmission proceeds as follows: The host requests a connection from the gateway, which is configured for TCP Server mode. Once the connection is established, data can be transmitted between the host and the gateway bidirectional.

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 53 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

Types of TCP Server Connection:

1. Fixed Public IP for the gateway.

If your cellular service provider offers a fixed public IP address after you connect to the cellular network, you can access the gateway from a host PC using either a private IP or public IP.

2. Dynamic public IP with domain name for the gateway.

If your cellular service provider offers a dynamic public IP address after you connect to the cellular network, you can use the DDNS function to get a domain name from the domain name server for the gateway. Then you can access the gateway from a host PC using this domain name.

3. Connecting TCP client and TCP server within the same cellular service provider.

In order to connect properly, the IP addresses of the two gateway devices must belong to the same sub network. To ensure that this is the case, use the same cellular ISP to connect the devices to the network. In addition, you will need to request that the cellular ISP provide you with two private fixed IP addresses (e.g., 192.168.1.1 and

192.168.1.2).

Configuration and Operation:

1. Turn the gateway to Config mode and connect it to your PC properly.

2. Open the M1000 Pro V2 Configurator.

3. Turn to GPRS tap. Set APN, Username and Password of SIM 1. If you need to use SIM 2, you also need to set

these parameters of SIM 2. Then click “Write”.

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 54 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

4. Turn to Connection tap. Select Socket Application Mode as TCP Server. Input local listening port. Select

Connection Control Mode as Always Online or Connect On Demand as your need. Then click “Write”.

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 55 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

5. Turn the gateway back to Normal mode and reboot it.

4.2.3 UDP Mode

The main difference between the TCP and UDP protocols is that TCP guarantees delivery of data by requiring the recipient to send an acknowledgement to the sender. UDP does not require this type of verification, making it possible to offer faster delivery. UDP also allows you to unicast data to one IP, or multicast the data to a group of IP addresses. These traits make UDP mode especially well-suited for message display applications.

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 56 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

1. If your cellular ISP offers a fixed public IP address after you connect to the cellular network, you can access the

gateway from a host PC that has a fixed public IP bidirectional.

2. If your cellular service provider offers a dynamic public IP address after you connect to the cellular network, you

can use the DDNS function to get a domain name from the domain name server for the gateway. Then you can access the gateway from a host PC that has a fixed public IP bidirectional.

3. If gateway has no fixed public IP or domain name, then it can unicast data to one host unidirectional.

Note: M1000 Pro V2 supports unicast only.

4.2.4 Virtual COM Mode

One of the major conveniences of using Virtual COM mode is that it allows you to use Virtual COM software that was written for pure serial communication applications. The Virtual COM driver intercepts data sent to the host’s COM port, packs it into a TCP/IP packet, and then redirects it through the host’s Ethernet to the Internet. At the other end of the connection, the gateway accepts the IP frame from the cellular network, unpacks the TCP/IP packet, and then transparently sends the data through the serial port to the attached serial device. We provide application notes to introduce how to work with 3rd parties’ popular virtual com software, please contact us to get more information.

Note: Virtual COM software (COM port redirector) is a specialized software (often including device driver and user application) that includes the underlying network software necessary to access networked device servers that provide remote serial devices or modems. The purpose of the redirector is to make the virtual COM port exhibit behavior that closely resembles that of a "real" COM port, i.e., a COM port driver for local serial port hardware. A virtual COM port itself is a relatively simple software mechanism that can be implemented by driver software similar to that of a conventional COM port driver. The main challenges arise in two other areas: the network connection to the device server and the behavior of the device server. These issues are described in the Technology section below.

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 57 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

Chapter 5. Appendix

5.1 Factory Settings

Factory setting of the modem COM port under Config Mode and Normal Mode is:

Data bits = 8 Parity = none Stop bits = 1 Baud = 115200 bps Flow control = none

5.2 SMS Command for Remote Control

5.2.1 SMS Commands Structure

M1000 Pro V2 supports remote configuration and remote modem status reading via SMS. An SMS command has following structure: Password: cmd

 Password: SMS control password is configured at NMS->SMS Control->Password, which is an optional

parameter. When there is a password, SMS command has following structure: Password: cmd When there is no password, SMS command has following structure: cmd

 Cmd1, cmd2, cmd3 to cmdn, which are command identification number 0000 – 9999

5.2.2 SMS Control Steps

1. Use command Password:cmd or cmd to set new parameters.

2. After setting new parameters for M1000, and then send another SMS: 0004 to save parameters and reset the

modem, then the new parameters will take effect.

3. One command in one SMS, if you want to send another command, for example, 0004, you need to send another

SMS.

Note: E.g., 1234:0101,1 1234:0004 In this command, password is 1234, 0101 is the cmd to set device’s COM type, 1 means M1000 Pro V2 select RS485, then save parameters and reset the modem to take effect with command 0004. You can find out more SMS configuration examples after the SMS Comands List below.

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 58 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

Cmd

Description

Syntax

Comments

Control Commands

0000

Set Factory Defaults

passwd:cmd or cmd

if no passwd,please use command "cmd", or use command" passwd:cmd" if there is a password. * - means can be null Following commands are the same.

0001

Reset Device

cmd

0002

Save Parameters

cmd

0003

Get Device Status

cmd

0004

Save Parameters and Reset Device

cmd

0005

Clear Event Count

cmd

0006

Start Event Counter

cmd

0007

get Event Count Value

cmd

0008

switch SIM card

cmd

0009

Start NMS TCP Client

cmd,addr or domain,port

Set Commands (“cmd,value” or “cmd,flag” to set new configuration; “cmd” can be used to get configuration)

M1000_ProV2_ComPort:

0101

COM type set

cmd,flag

flag:0 - RS232 1 - RS485

0101

COM type get

cmd

0102

baudrate

cmd,flag

flag: 0 : 1200, 1 : 2400, 2 : 4800, 3 : 9600, 4 : 19200, 5 : 38400, 6 : 57600, 7 : 115200

0103

dataBits

cmd,flag

flag:0 -7, 1 - 8

0104

stopBits

cmd,flag

flag:0 – 1, 1 – 2

0105

parity

cmd,flag

flag:0 – None, 1 – Odd, 2 – Even 3 – Mark, 4 – Space

0106

flowCtrl

cmd,flag

flag:0 – None, 1 – Hardware

0107

packingInterval

cmd,flag

flag:2 – 100, default 5

0108

packingLength

cmd,flag

flag:0 – 5000

0109

enableDelimiter1

cmd,flag

flag:0-disable,1-enable

0110

delimiter1

cmd,value

Value: 0x00 - 0xff (Hex)

0111

enableDelimiter2

cmd,flag

flag:0 - disable,1 – enable

0112

delimiter2

cmd,value

value: 0x00 - 0xff (Hex)

0113

delimiterProcess

cmd,flag

flag:0 – Do Nothing 1 – Strip Delimiter

M1000_ProV2_Gprs:

0201

authTypeSim1

cmd,flag

flag:0 – None, 1 – Auto 2 – PAP, 3 – CHAP

5.2.3 SMS Commands List

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 59 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

0233

authTypeSim2

cmd,flag

flag:0 – None, 1 – Auto 2 – PAP, 3 – CHAP

0202

SIM1 APN

cmd,value

value: string, max length 50

0234

SIM2 APN

cmd,value

value: string, max length 50

0203

SIM1 GPRS user name

cmd,value

value: string, max length 32

0235

SIM2 GPRS user name

cmd,value

value: string, max length 32

0204

SIM1 GPRS password

cmd,value

value: string, max length 32

0236

SIM2 GPRS password

cmd,value

value: string, max length 32

0205

specifyDnsSim1

cmd,flag

flag: 0 – Use Peer DNS 1 – Manual

0237

specifyDnsSim2

cmd,flag

flag:0 – Use Peer DNS 1 – Manual

0206

Dns1Sim1

cmd,value

value: string, max length 15

0238

Dns1Sim2

cmd,value

value: string, max length 15

0207

Dns2Sim1

cmd,value

value: string, max length 15

0239

Dns2Sim2

cmd,value

value: string, max length 15

0217

enablePinLockSim1

cmd,flag

flag: 0 - disable,1 - enable

0249

enablePinLockSim2

cmd,flag

flag: 0 - disable,1 - enable

0218

pinCodeSim1

cmd,value

value: string, max length 8

0250

pinCodeSim2

cmd,value

value: string, max length 8

0219

changePinSim1

cmd,flag

flag: 0 - disable,1 - enable

0251

changePinSim2

cmd,flag

flag:0 - disable,1 - enable

0220

newPinCodeSim1

cmd,value

value: string, max length 8

0252

newPinCodeSim2

cmd,value

value: string, max length 8

M1000_ProV2_Connection:

0301

peerAddr

cmd,value

value: string, max length 64

0302

Socket port

cmd,value

value: range: 1-65535

0303

Socket type

cmd,flag

flag: 0 – UDP 1 – TCP Client 2 – TCP Server

0304

workingType

cmd,flag

flag:0 – Always Online 1 – Connect on Demand

0305

idleTime

cmd, value

value: 10-1200, default:120

0306

connectInterval

cmd, value

value: 10-1200, default:60

0307

connectRetryTimes

cmd,value

value: 1-60, default:5

0308

onlineNotifyEnabe

cmd,flag

flag: 0 - disable,1 - enable

0309

onlineNotify PhoneGroup

cmd,flag

flag: 0-10, 0 means no phone group

0310

shutDownModuleIdle

cmd,flag

flag: 0 - disable,1 - enable

0311

pingEnable

cmd,flag

flag: 0 - disable,1 - enable

0312

pingTarget

cmd,value

value: string, max length 64

0313

pingInterval

cmd,flag

flag: 1-1800, default:120

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 60 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

0314

ping Retry Times

cmd,flag

flag:0-10

0316

csdBackupEnable

cmd,flag

flag:0 - disable,1 - enable

0317

csdBackup PhoneGroup

cmd,flag

flag: 0-10; 0 means no phone group

M1000_ProV2_DualSim_Ddns:

0401

preferred Sim

cmd,flag

flag: 0 – SIM1, 1 – SIM2

0402

sim Revert Back Type

cmd,flag

flag:0 – Auto Failover 1 – Try Preferred

0403

fail over Policy

cmd,flag

flag: Bit0 represent “Ping timeout continuously”: 1- enable , 0 – disable; Bit 1 represent “Monthly data traffic limitation”: 1 – enable, 0 – disable; Bit 2 represent “Switch to backup SIM when preferred SIM is roamin” 1 – enable, 0 – disable; Bit 3 represent “GPRS got null DNS”: 1 – enable, 0 – disable;

Note: please check example below.

0404

homeLai

cmd,value

value: string, max length 6

0405

dataLimitSim1

cmd,value

value: 0 - 4294967295

0406

dataLimitSim2

cmd,value

value: 0 - 4294967295

0416

ddnsEnable

cmd,value

value: 0 - disable,1 - enable

0417

ddnsServerType

cmd,flag

flag: 0 – DYNDNS 1 – 3322 2 – NoIP

0418

ddnsDomainName

cmd,value

value: string, max length 64

0419

ddnsUserName

cmd,value

value: string, max length 24

0420

ddnsPassword

cmd,value

value: string, max length 24

M1000_ProV2_Nms:

0501

deviceName

cmd,value

value: string, max length 20

0502

smsCtrl Password

cmd,value

value: string, max length 20

0503

smsCtrl PhoneGroup

cmd,flag

flag: 0-10; 0 means no phone group

0504

nmsLoginPassword

cmd,value

value: string, max length 16

0505

tcpNmsEnable

cmd,flag

flag: 0 - disable,1 - enable

0506

nmsTcpPort

cmd,value

value: default:30000

0516

m2mPlatformEnable

cmd,flag

flag: 0 - disable,1 - enable

0517

m2mProtocol

(not used)

0518

m2mPlatformAddr

cmd,value

value: string, max length 64

0519

m2mPlatformPort

cmd,value

value: default:31000

0520

m2mDataForward Enable

cmd,flag

flag: 0 - disable,1 - enable 0521

m2mHeartbeatInterval

(not used)

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 61 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

M1000_ProV2_PhoneGroup:

0601

phoneNumber1

cmd,value

value: string, max length 20

0602

phoneNumber2

cmd,value

value: string, max length 20

0603

phoneNumber3

cmd,value

value: string, max length 20

0604

phoneNumber4

cmd,value

value: string, max length 20

0605

phoneNumber5

cmd,value

value: string, max length 20

0606

phoneNumber6

cmd,value

value: string, max length 20

0607

phoneNumber7

cmd,value

value: string, max length 20

0608

phoneNumber8

cmd,value

value: string, max length 20

0609

phoneNumber9

cmd,value

value: string, max length 20

0610

phoneNumber10

cmd,value

value: string, max length 20

0633

phoneGroupMapping1

cmd,flag

flag: Bit0 refers to Phone No.1”: 1- add to Phone Group 1, 0 – do not add to Phone Group 1; Bit 1 refers to Phone No.2”: 1- add to Phone Group 1 , 0 – do not add to Phone Group 1; Bit 2 refers to Phone No.3”: 1- add to Phone Group 1, 0 – do not add to Phone Group 1; …… Bit 9 refers to Phone No.10”: 1- add to Phone Group 1, 0 – do not add to Phone Group 1; Following commands such as

“phoneGroupMapping2” and “phoneGroupMapping3”, etc are the

same.

0634

phoneGroupMapping2

cmd,flag

0635

phoneGroupMapping3

cmd,flag

0636

phoneGroupMapping4

cmd,flag

0637

phoneGroupMapping5

cmd,flag

0638

phoneGroupMapping6

cmd,flag

0639

phoneGroupMapping7

cmd,flag

0640

phoneGroupMapping8

cmd,flag

0641

phoneGroupMapping9

cmd,flag

0642

phoneGroupMapping10

cmd,flag

M1000_ProV2_Wakeup:

0701

timingWakeupEnable1

cmd,flag

flag: 0 - disable,1 - enable

0702

wakeupHour1

cmd,value

value: 0-23

0703

wakeupMinute1

cmd,value

value: 0-59

0704

timingWakeupEnable2

cmd,flag

flag: 0 - disable,1 - enable

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 62 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

0705

wakeupHour2

cmd,value

value: 0-23

0706

wakeupMinute2

cmd,value

value: 0-59

0707

timingWakeupEnable3

cmd,flag

flag: 0 - disable,1 - enable

0708

wakeupHour3

cmd,value

value: 0-23

0709

wakeupMinute3

cmd,value

value: 0-59

0717

periodWakeupEnable

cmd,flag

flag: 0 - disable,1 - enable

0718

wakeupPeriod

cmd,value

value: 3-1800，default:0

0719

callWakeupEnable

cmd,flag

flag: 0 - disable,1 - enable

0720

callWakeup PhoneGroup

cmd,flag

flag: 0-10; 0 means no phonegroup

0721

callWakeup ReplyEnable

cmd,flag

flag: 0 - disable,1 - enable

0722

smsWakeupEnable

cmd,flag

flag: 0 - disable,1 - enable

0723

smsWakeup PhoneGroup

cmd,flag

flag: 0-10; 0 means no phonegroup

0724

smsWakeupPassword

cmd,value

value: string, max length 20

0725

smsWakeup ReplyEnable

cmd,flag

flag: 0 - disable,1 - enable

0726

dataWakeupEnable

cmd,flag

flag: 0 - disable,1 - enable

0727

outputDataLen

cmd,value

value: 0 - 30

0728

onlineOutputContent

cmd,value

value: hex format string.[0-9,a-f],max length 60 outputDataLen is half of the length of onlineOutputContent. e.g. 3132 means "12", outputDataLen is 2

M1000_ProV2_Reboot:

0801

timingRebootEnable1

cmd,flag

flag: 0 - disable,1 - enable

0802

rebootHour1

cmd,value

value: 0-23

0803

rebootMinute1

cmd,value

value: 0-59

0804

timingRebootEnable2

cmd,flag

flag: 0 - disable,1 - enable

0805

rebootHour2

cmd,value

value: 0-23

0806

rebootMinute2

cmd,value

value: 0-59

0807

timingRebootEnable3

cmd,flag

flag: 0 - disable,1 - enable

0808

rebootHour3

cmd,value

value: 0-23

0809

rebootMinute3

cmd,value

value: 0-59

0817

callRebootEnable

cmd,flag

flag: 0 - disable,1 - enable

0818

callReboot PhoneGroup

cmd,flag

flag: 0-10; 0 means no phonegroup

0819

callReboot ReplyEnable

cmd,flag

flag: 0 - disable,1 - enable

0820

smsRebootEnable

cmd,flag

flag: 0 - disable,1 - enable

0821

smsReboot PhoneGroup

cmd,flag

flag: 0-10; 0 means no phonegroup

0822

smsRebootPassword

cmd,value

value: string, max length 20

0823

smsReboot ReplyEnable

cmd,flag

flag: 0 - disable,1 - enable

M1000_ProV2_Modbus:

0901

modbusEnable

cmd,flag

flag: 0 - disable,1 – enable

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 63 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

0902

modbusMode

cmd,flag

flag: 0 – Slave 1 – Master

0903

conn2Enable

cmd,flag

flag: 0 - disable,1 – enable

0904

conn2Addr

cmd,value

value: string, max length 64

0905

conn2Port

cmd,value

value: 0 – 65535

0906

conn2SocketType

(not used)

0907

conn3Enable

cmd,flag

flag: 0 - disable,1 - enable

0908

conn3Addr

cmd,value

value: string, max length 64

0909

conn3Port

cmd,value

value: 0 - 65535

0910

conn3SocketType

(not used)

0917

modbusAddrStart1

cmd,value

value: 1-247

0918

modbusAddrEnd1

cmd,value

value: 1-247

0919

modbusAddrStart2

cmd,value

value: 1-247

0920

modbusAddrEnd2

cmd,value

value: 1-247

0921

modbusAddrStart3

cmd,value

value: 1-247

0922

modbusAddrEnd3

cmd,value

value: 1-247

M1000_ProV2_Advanced:

1001

loginEnable

cmd,flag

flag: 0 - disable,1 - enable

1002

loginRetryTimes

cmd,value

value: 0-60，default:3

1003

loginRetryInterval

cmd,value

value: 5-120，default:60

1004

loginReqLen

cmd,value

value: 0 – 32

1005

loginReqContent

cmd,value

value: hex format string.[0-9,a-f], max length 64 loginReqLen is half of the length of loginReqContent. e.g. 3132 means "12", loginReqLen is 2

1006

loginAckLen

cmd,value

value: 0 - 32

1007

loginAckContent

cmd,value

value: hex format string.[0-9,a-f], max length 64 loginAckLen is half of the length of loginAckContent. e.g. 3132 means "12", loginAckLen is 2

1017

heartbeatEnable

cmd,flag

flag: 0 - disable,1 - enable

1018

heartbeatInterval

cmd,value

value: 5-1200，default:300

1019

heartbeatReqLen

cmd,value

value: 0 – 32

1020

heartbeatReqContent

cmd,value

value: hex format string.[0-9,a-f], max length 64 heartbeatReqLen is half of the length of heartbeatReqContent.

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 64 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

e.g. 3132 means "12", heartbeatReqLen is 2

1021

heartbeatAckLen

cmd,value

value: 0 - 32

1022

heartbeatAckContent

cmd,value

value: hex format string.[0-9,a-f], max length 64 heartbeatAckLen is half of the length of heartbeatAckContent. e.g. 3132 means "12", heartbeatAckLen is 2

1033

logoutEnable

cmd,flag

flag: 0 - disable,1 - enable

1034

logoutReqLen

cmd,value

value: 0 - 32

1035

logoutReqContent

cmd,value

value: hex format string.[0-9,a-f], max length 64 logoutReqLen is half of the length of logoutReqContent. e.g. 3132 means "12", logoutReqLen is 2

1036

logoutAckLen

cmd,value

value: 0 - 32

1037

logoutAckContent

cmd,value

value: hex format string.[0-9,a-f], max length 64 logoutAckLen is half of the length of logoutAckContent. e.g. 3132 means "12", logoutAckLen is 2

Command SMS configuration examples

Configuration Category

Configuration Description

SMS Content

Comments

Enable

Configuration

enableDelimiter1

0109,1

Enable Delimiter1.

enableDelimiter2

0111,0

Disable Delimiter2.

Option

Configuration parity

0105,1

Be configured as Odd parity.

authTypeSim1

0201,2

SIM1 is configured as PAP authType.

5.2.4 SMS Control examples

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 65 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

Hex

character Configuration

delimiter1

0110,31

“31” represents the hex number 0x31, representing the character "1", delimiter ranges 0x00-0xff.

delimiter2

0112,32

“32” represents the hex number 0x32, representing the character "2", delimiter ranges 0x00-0xff.

Integer

Configuration packingLength

0108,1024

Data packing length is configured as 1024 bytes.

Socket port

0302,8888

Port number is configured as

8888.

String

Configuration peerAddr

0301,www.robustel.net.cn

Remote IP address is configured as www.robustel.net.cn.

SIM1 APN

0202,CMNET

SIM 1’s APN is configured as “CMNET”.

Hex String

Length Value

Configuration

outputDataLen

0727,2

Output data length when the gateway dial up is configured as 2.

loginReqLen

1004,2

Login Request length is configured as 2, if “loginReqContent” is configured as “3334”, means string “34”, so “loginReqLen” is configured as 2.

Hex Sting Configuration

onlineOutputContent

0728,3132

Output Online Content when the gateway dial up is configured as “3132”.

loginReqContent

1005,3334

The data packet to login platform is configured as “3334”.

Phone Group Configuration phoneGroupMapping1

0633,1

3 = 0000000001, it means Phone No.1 is added to Phone Group 1.

phoneGroupMapping2

0634,3

3 = 0000000011, it means Phone No.1 and Phone No.2 are added to Phone Group 1.

Choose

Phone Group csdBackup PhoneGroup

0317,1

Assign Phone Group 1 as CSD backup Phone Group.

smsReboot PhoneGroup

0821,2

Assign Phone Group 2 as SMS reboot Phone Group.

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 66 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

Abbreviations

Description

Alternating Current

APN

Access Point Name of GPRS/UMTS Service Provider Network

Conformité Européene (European Conformity)

CHAP

Challenge Handshake Authentication Protocol

CSD

Circuit Switched Data

CTS

Clear to Send

Decibel

5.3 Troubleshooting

This section of the document describes possible problems encountered when using the Robustel M1000 Pro V2 and their solutions.

5.3.1 The gateway’s LED does not light:

 Check if gateway has connected to a 9 to 36VDC power supply properly.  Check if the power connector is properly inserted.

5.3.2 No connection with gateway through serial link

 Check if the serial cable has been connected properly.  Check if the serial cable has been made by following pin assignment given in table PIN Assignment for RS232

and RS485.

 Check if your program has proper setting. Factory setting of the gateway under Normal Mode is listed at 5.1.

 Check if there is another program interfering with the communication program, such as conflict on

communication port access.

5.3.3 GPRS/UMTS connection cannot be established

 Check if the APN, User Name and Password have been input correctly.  Check if the SIM card balance is enough or not.

5.4 Terms and Abbreviations

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 67 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

dBi

Decibel Relative to an Isotropic radiator

Direct Current

DCD

Data Carrier Detect

DCE

Data Communication Equipment (typically modems)

DCS 1800

Digital Cellular System, also referred to as PCN DDNS

Dynamic Domain Name Server

DNS

Domain Name Server

DSR

Data Set Ready

DTE

Data Terminal Equipment

DTMF

Dual Tone Multi-frequency

DTR

Data Terminal Ready

EMC

Electromagnetic Compatibility

EMI

Electromagnetic Interference

ESD

Electrostatic Discharges

ETSI

European Telecommunications Standards Institute

GND

Ground

GPRS

General Package Radio Service

GSM

Global Standard for Mobile Communications

IMEI

International Mobile Equipment Identification

kbps

kbits per second

LED

Light Emitting Diode

MAX

Maximum

Min

Minimum

Mobile Originated

Mobile Station

Mobile Terminated

PAP

Password Authentication Protocol

Personal Computer

PCN

Personal Communications Network, also referred to as DCS 1800

PCS

Personal Communication System, also referred to as GSM 1900

PDU

Protocol Data Unit

PPP

Point-to-point Protocol

Personal Identity Number

PSU

Power Supply Unit

PUK

Personal Unblocking Key

R&TTE

Radio and Telecommunication Terminal Equipment

Radio Frequency

RTC

Real Time Clock

RTS

Request to Send

Receive Direction

SIM

Subscriber Identification Module

SMA

Subminiature Version A RF Connector

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 68 / 69 Confidential

Robustel GoRugged M1000 Pro V2 User Guide

SMS

Short Message Service

TCP/IP

Transmission Control Protocol / Internet Protocol

Terminal Equipment, also referred to as DTE

Transmit Direction

UART

Universal Asynchronous Receiver-transmitter

UDP

User Datagram Protocol

USSD

Unstructured Supplementary Service Data

VSWR

Voltage Stationary Wave Ratio

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 69 / 69 Confidential

Robustel M1000 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Chapter 1. Product Concept

1.1 Overview

1.2 Packing List

1.3 Specifications

1.4 Dimensions

1.5 Selection and Ordering Data

Chapter 2. Installation

2.1 Overview

2.2 LED Indicators

2.3 PIN assignment

2.4 Install SIM Card

2.5 Connect the External Antenna (SMA Type)

2.6 Connect the Gateway to External Device

2.7 Mount the Gateway

2.8 Ground the Gateway

2.9 Power Supply

Chapter 3. Operate the Gateway

3.1 Working Mode Overview

3.2 M1000 Pro V2 Configurator Overview

3.2.1 Management via RS-232 port

3.2.2 Management via TCP connection

3.2.3 Operation Area Introduction

3.2.4 Export and Import Profiles

3.2.5 COM

3.2.6 Basic

3.2.7 GPRS

3.2.8 Connection

3.2.9 Dual SIM

3.2.10 DDNS

3.2.11 Phone Book

3.2.12 Wakeup

3.2.13 Reboot

3.2.14 Modbus

3.2.15 Advanced

3.2.16 NMS

3.2.17 Status

3.2.18 Management

Chapter 4. Typical Applications

4.1 Overview

4.2 Typical Applications

4.2.1 TCP Client Mode

4.2.2 TCP Server Mode

4.2.3 UDP Mode

4.2.4 Virtual COM Mode

Chapter 5. Appendix

5.1 Factory Settings

5.2 SMS Command for Remote Control

5.2.1 SMS Commands Structure

5.2.2 SMS Control Steps

5.2.3 SMS Commands List

5.2.4 SMS Control examples

5.3 Troubleshooting

5.3.1 The gateway’s LED does not light:

5.3.2 No connection with gateway through serial link

5.3.3 GPRS/UMTS connection cannot be established

5.4 Terms and Abbreviations