Robustel GoRugged M1000 Pro
Serial to GPRS/EDGE Gateway
For GSM/GPRS/EDGE Networks
User Guide
Document Name: User Guide
Firmware: 2.1.0
GatewayConfigurator Pro: 1.0.7
Date: 2012-11-15
Status: /Confidential
DocID: /RT_M1000_Pro_v01.01
www.robustel.com
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About This Document
This document describes the hardware and software of the Robustel M1000 Pro Serial to GPRS/EDGE Gateway.
Copyright© Guangzhou Robustel Technologies Co., Limited
All Rights Reserved.
Trademarks and Permissions
Robustel are trademark of Guangzhou Robustel Technologies Co. Limited.
All other trademarks and trade names mentioned in this document are the property of their respective holders.
Disclaimer
No part of this document may be reproduced in any form without the written permission of the copyright owner.
The contents of this document are subject to revision without notice due to continued progress in methodology,
design and manufacturing. Robustel shall have no liability for any error or damage of any kind resulting from the use
of this document.
Technical Support Contact Information
Tel: +86-2023354618
Fax: +86-2032016426
E-mail: support@robustel.com
Web: www.robustel.com
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Important Notice
Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data
may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare
when wireless devices such as the gateway are used in a normal manner with a well-constructed network, the
gateway should not be used in situations where failure to transmit or receive data could result in damage of any kind
to the user or any other party, including but not limited to personal injury, death, or loss of property. Robustel
accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received
using the gateway, or for failure of the gateway to transmit or receive such data.
Safety Precautions
General
The gateway generates radio frequency (RF) power. When using the gateway care must be taken on safety
issues related to RF interference as well as regulations of RF equipment.
Do not use your gateway in aircraft, hospitals, petrol stations or in places where using GSM products is
prohibited.
Be sure that the gateway will not be interfering with nearby equipment. For example: pacemakers or medical
equipment. The antenna of the gateway should be away from computers, office equipment, home appliance,
etc.
An external antenna must be connected to the gateway for proper operation. Only uses approved antenna with
the gateway. Please contact authorized distributor on finding an approved antenna.
Always keep the antenna with minimum safety distance of 26.6 cm or more from human body. Do not put the
antenna inside metallic box, containers, etc.
Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open.
Gateway may be used at this time.
Using the gateway in vehicle
Check for any regulation or law authorizing the use of GSM in vehicle in your country before installing the
gateway.
The driver or operator of any vehicle should not operate the gateway while in control of a vehicle.
Install the gateway by qualified personnel. Consult your vehicle distributor for any possible interference of
electronic parts by the gateway.
The gateway should be connected to the vehicle’s supply system by using a fuse-protected terminal in the
vehicle’s fuse box.
Be careful when the gateway is powered by the vehicle’s main battery. The battery may be drained after
extended period.
Protecting your gateway
To ensure error-free usage, please install and operate your gateway with care. Do remember the follow:
Do not expose the gateway to extreme conditions such as high humidity / rain, high temperatures, direct
sunlight, caustic / harsh chemicals, dust, or water.
Do not try to disassemble or modify the gateway. There is no user serviceable part inside and the warranty
would be void.
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Do not drop, hit or shake the gateway. Do not use the gateway under extreme vibrating conditions.
Do not pull the antenna or power supply cable. Attach/detach by holding the connector.
Connect the gateway only according to the instruction manual. Failure to do it will void the warranty.
In case of problem, please contact authorized distributor.
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Regulatory and Type Approval Information
Table 1: Directives
2002/95/EC
Directive of the European Parliament and of the Council of 27 January 2003
on the restriction of the use of certain hazardous substances in electrical and
electronic equipment (RoHS)
2002/96/EC
Directive of the European Parliament and of the Council on waste electrical and electronic
equipment (WEEE)
2003/108/EC
Directive of the European Parliament and of the Council of 8 December
2003 amending directive 2002/96/ec on waste electrical and electronic
equipment (WEEE)
Table 2: Standards of the Ministry of Information Industry of the People’s Republic of China
SJ/T
11363-2006
“Requirements for Concentration Limits for Certain Hazardous Substances in Electronic Information
Products” (2006-06).
SJ/T
11364-2006
“Marking for Control of Pollution Caused by Electronic Information Products”
(2006-06).
According to the “Chinese Administration on the Control of Pollution caused
by Electronic Information Products” (ACPEIP) the EPUP, i.e., Environmental
Protection Use Period, of this product is 20 years as per the symbol shown here, unless otherwise
marked. The EPUP is valid only as long as the product is operated within the operating limits
described in the Hardware Interface Description.
Please see Table 3 for an overview of toxic or hazardous substances or elements that might be
contained in product parts in concentrations above the limits defined by SJ/T 11363-2006.
Table 3: Toxic or hazardous substances or elements with defined concentration limits
Name of the part
Hazardous substances
(Pb)
(Hg)
(Cd)
(Cr(VI))
(PBB)
(PBDE)
Metal Parts
o o o o o
o
Circuit Modules
x o o o o o Cables and Cable Assemblies
o o o o o o Plastic and Polymeric parts
o o o o o
o
o:
Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is below
the limit requirement in SJ/T11363-2006.
x:
Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials for this
part might exceed the limit requirement in SJ/T11363-2006.
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Revision History
Updates between document versions are cumulative. Therefore, the latest document version contains all updates
made to previous versions.
Release Date
Firmware Version
Details
2011-08-31
1.00
First Release
2011-12-27
1.01
Add DI, DO
2012-07-27
1.02
Add CSD backup
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Contents
Chapter 1. Product Concept ......................................................................................................................................... 8
1.1 Overview ........................................................................................................................................................ 8
1.2 Packing List ..................................................................................................................................................... 8
1.3 Features and Specifications.......................................................................................................................... 10
1.4 Dimensions ................................................................................................................................................... 12
1.5 Selection and Ordering Data ........................................................................................................................ 12
Chapter 2. Installation ................................................................................................................................................ 13
2.1 Overview ...................................................................................................................................................... 13
2.2 LED Indicators ............................................................................................................................................... 13
2.3 Mounting the Gateway ................................................................................................................................ 14
2.4 Installation the SIM Card .............................................................................................................................. 15
2.5 Connect the External Antenna (SMA Type) ................................................................................................. 16
2.6 Connect the Gateway to External Device..................................................................................................... 16
2.7 Connecting the I/O Device and Sensors ....................................................................................................... 17
2.8 Grounding the Gateway ............................................................................................................................... 18
2.9 Power Supply ............................................................................................................................................... 18
Chapter 3. Operate the Gateway ............................................................................................................................... 19
3.1 Working Mode Overview ............................................................................................................................. 19
3.2 Modem Configurator Pro Overview ............................................................................................................. 19
3.2.1 Starting Modem Configurator Pro .................................................................................................... 20
3.2.2 Export and Import Profiles................................................................................................................ 22
3.2.3 Upgrade Gateway Firmware ............................................................................................................. 23
3.2.4 Basic .................................................................................................................................................. 24
3.2.5 GPRS.................................................................................................................................................. 25
3.2.6 Advanced 1 ....................................................................................................................................... 28
3.2.7 Advanced 2 ....................................................................................................................................... 30
3.2.8 Wakeup ............................................................................................................................................. 31
3.2.9 Reboot .............................................................................................................................................. 33
3.2.10 DI ....................................................................................................................................................... 34
3.2.11 DO ..................................................................................................................................................... 35
3.2.12 Phone Book ....................................................................................................................................... 37
3.2.13 Phone Group ..................................................................................................................................... 38
3.2.14 Networks........................................................................................................................................... 39
Chapter 4. Typical Applications .................................................................................................................................. 41
4.1 Overview ...................................................................................................................................................... 41
4.2 GPRS General ............................................................................................................................................... 42
4.2.1 IP Addresses/Accessibility ................................................................................................................. 42
4.2.2 Date Rates ......................................................................................................................................... 43
4.2.3 Delay ................................................................................................................................................. 44
4.3 Typical Applications ...................................................................................................................................... 44
4.3.1 TCP Client Mode ............................................................................................................................... 44
4.3.2 TCP Server Mode .............................................................................................................................. 45
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4.3.3 UDP Mode ........................................................................................................................................ 46
4.3.4 Virtual COM Mode ........................................................................................................................... 46
Chapter 5. Appendix .................................................................................................................................................. 48
5.1 Factory Settings ............................................................................................................................................ 48
5.2 Restore to Factory Default ........................................................................................................................... 48
5.3 SMS Commands for Remote Control ........................................................................................................... 48
5.4 Modbus Address Mapping ........................................................................................................................... 57
5.5 Robustel DI and DO over TCP Protocol......................................................................................................... 58
5.6 Troubleshooting ........................................................................................................................................... 59
5.6.1 The gateway’s LED does not light: .................................................................................................... 59
5.6.2 M1000 Pro keep rebooting all the time: .......................................................................................... 59
5.6.3 No connection with gateway through serial link .............................................................................. 59
5.6.4 GPRS connection cannot be established .......................................................................................... 59
5.7 Terms and Abbreviations ............................................................................................................................. 59
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Chapter 1. Product Concept
1.1 Overview
The Robustel GoRugged M1000 Pro is a rugged serial to GPRS/EDGE gateway offering state-of-the-art GSM/GPRS
(EDGE optional) connectivity for machine to machine (M2M) applications.
Automatic GPRS connection (no AT commands required) and watchdog for reliable communications.
Transparent TCP and UDP socket connections.
Modbus/RTU to Modbus/TCP
Support Virtual COM (COM port redirector).
Various wakeup policies, such as always online, wakeup by serial data, SMS, Caller ID and preset time.
Remote configuration via SMS.
Built-in software selectable RS232 / RS485 interfaces, with 15 KV ESD serial line protections.
Additional 1 Digital Input and 1 Digital Out with wireless communications via SMS and GPRS.
Six LED indicators provide signal strength (RSSI) and status.
The gateway supports a wide range of input voltages from 9 to 36 VDC and a wide range of temperature from
-25 to 70°C .
The metal enclosure can be mounted on a DIN-rail or on the wall, also with extra ground screw.
1.2 Packing List
Check your package to make certain it contains the following items:
Robustel GoRugged M1000 Pro gateway x1
2-pin pluggable terminal block for power connector x1
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CD with user guide and configuration utility x1
Note: Please notify your sales representative if any of the above items are missing or damaged.
Optional accessories (can be purchased separately):
SMA antenna (Stubby antenna or Magnet antenna optional) x1
Stubby antenna Magnet antenna
Serial cable for RS232 (DB9 Female to DB9 Male, 1 meter) x1
Wall Mounting Kit
35mm Din-Rail mounting kit
AC/DC Power Supply Adapter (12VDC, 1A) x1
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DB9 Male to 9-pin 5mm pluggable terminal block for serial port and DI/DO x1
1.3 Features and Specifications
Configuration mode and Normal mode selecting by switch
Configurable by Robustel GatewayConfigurator Pro GUI
Auto GPRS connection (no AT commands required) and watchdog for reliable communications
Transparent TCP client, TCP server and UDP socket connections
Modbus/RTU to Modbus/TCP
Support Virtual COM (COM port redirector)
Various dial-up policies
- Always online: automatic GPRS connection while it powered on, automatic redial while the line dropped
- Serial data wakeup
- Wakeup on Caller ID or SMS
- Wakeup at preset time of a day or periodically at preset interval
Auto GPRS connect/reconnect, Keep Alive command to maintain socket connection
Auto disconnect GPRS when idle, switch off wireless module to save power is optional
Auto SMS of IP for dynamic IP SIM card
Remote configuration via SMS
Packetization methords: packet length / time interval / special end characters
Auto reboot at preset time of a day; Auto reboot via Caller ID/SMS
1xDI and 1xDO with wireless communications via SMS and GPRS
Firmware upgrade via serial interface
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Cellular Interface
Standard
GSM and GPRS (* EDGE optional)
GPRS: max. 86 kbps (DL and UL)
EDGE: max. 236.8 kbps (DL and UL)
Band Options
Quad-Band 850/900/1800/1900 MHz
GPRS Multi-slot Class
Class 10 (* Class 12 optional)
GPRS Coding Schemes
CS1 to CS4
Output Power
1 watt GSM1800/1900, 2 watts EGSM 900/GSM 850
SIM Interface
Number of SIMs
1
SIM Card Reader
3V, 1.8V
Antenna Interface
Antenna Interface
SMA Female, 50 ohms impedance
Serial Interface
Number of Ports
1
Interface
DB9 Female
Serial Standards
RS232 and RS485 selectable by software
ESD Protection
15KV
Serial
Communication
Parameters
Parameters
8, None, 1
Flow Control
RTS/CTS hardware flow control
XON/XOFF software flow control
Baudrate
Baud rates from 300bps to 115200bps
Serial Signals
RS-232
TxD, RxD, RTS, CTS, GND
RS-485
Data+ (A), Data- (B), GND
Digital Input
Type
Dry Contact
Mode
DI or event counter
Dry Contact
On: short to GND
Off: open
Isolation
3K VDC or 2K Vrms
Counter Frequency
900 Hz
Digital Filtering Time Interval
Software selectable
Over-voltage Protection
36 VDC
Digital Output
Type
Sink
Mode
DO or pulse output
Pulse Output Frequency
1 kHz
Over-voltage Protection
40 VDC
Over-current Protection
0.5 A
Isolation
3K VDC or 2K Vrms
LED Indicators
LED Indicators
6 LED indicators, PWR, RUN, NET and 3 level RSSI
RTC
Real Time Clock
Built-in real time clock with button battery
Watchdog
Watchdog and Timer
Built-in watchdog and timer
Switch
Switch
Configuration mode and Normal mode selecting by switch
Power Supply
Interface
Power Supply Interface
2-pin 5mm pluggable terminal block
Power Requirements
Input Voltage
9 to 36 VDC
Power Consumption
Idle: 50-60 mA @ 12 V
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Data Link: 100 to 200 mA (peak) @ 12 V
Physical
Characteristics
Housing
Metal
Weight
300g
Dimension
Without ears (L x W x H): 102.4 x 71.4 x 29.4 mm
With ears (L x W x H): 102.4 x 99.4 x 29.4 mm
Installation Method
35mm Din-Rail or wall mounting or desktop
Environmental
Limits
Operating Temperature
-25 to 70°C
Storage Temperature
-40 to 85°C
Operating Humidity
5 to 95% RH
Regulatory and Type
Approvals
Directives
RoHS and WEEE compliant
CE and R&TTE Approval
Q1 2012
Warranty
Warranty Period
1 year
1.4 Dimensions
1.5 Selection and Ordering Data
Please refer to corresponding M1000 Pro datasheet.
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Chapter 2. Installation
2.1 Overview
2.2 LED Indicators
Name
Color
Function
RSSI (3 LEDs)
Green
Cellular signal strength level
NET
Red
Please refer to Table ME Functions
SYS
Green
Indicating the TCP connection status.
TCP connection established: blinking every 0.3s
No TCP connection: blinking every 1.5s
PWR
Green
On when DC power connection
RSSI LEDs
Function
None
No signal or SIM card not installed properly
1 bar
Weak or insufficient signal (SMS only)
2 bars
Average signal (GSM and GPRS connections)
3 bars
Exceptional signal (GSM and GPRS connections)
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ME Functions
NET LED
Function
Off
ME is in one of the following modes:
- POWER DOWN mode
- ALARM mode
- CHARGE ONLY mode
- NON-CYCLIC SLEEP mode
- CYCLIC SLEEP mode with no temporary wake-up event in progress
600 ms on / 600ms off
Limited Network Service: No SIM card inserted or no PIN entered, or network search in
progress, or ongoing user authentication, or network login in progress.
75 ms on / 3 s off
IDLE mode: The mobile is registered to the GSM network (monitoring control channels and
user interactions). No call is in progress.
75 ms on / 75 ms off /
75 ms on / 3 s off
One or more GPRS PDP contexts activated.
500 ms on / 25 ms off
Packet switched data transfer is in progress.
On
Depending on type of call:
Voice call: Connected to remote party.
Data call: Connected to remote party or exchange of parameters while setting up or
disconnecting a call.
2.3 Mounting the Gateway
Use 2 pcs of M3 screw to mount the gateway on the wall.
Or to mount the gateway on a DIN rail, you need three pcs of M3 screws.
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2.4 Installation the SIM Card
Be sure to insert a SIM card before you use the gateway.
Note: A SIM card set with PIN code cannot be used normally in the gateway. You need to use Modem Configurator to
unlock the PIN code of the SIM card before using it in the gateway.
Make sure to disconnect the charger and switch off your gateway before inserting or removing your SIM/USIM card.
Inserting SIM Card
1. Make sure your charger is disconnected.
2. Use a screwdriver to unscrew the screw on the cover, and then remove the cover, you could find the SIM Card
slot.
3. Insert the SIM card, and you need press the SIM card with your fingers until you hear “a cracking sound”. Then
use a screwdriver to screw the cover.
Removing SIM card
1. Make sure your charger is disconnected, and then press and hold down the power key until the gateway is
powered off.
2. Press the SIM card until you hear “a cracking sound”, when the SIM card will pop up to be pulled out.
Note:
1. Don’t forget screw the cover for again-theft.
2. Don’t touch the metal surface of the SIM card in case information in the card is lost or destroyed.
3. Don’t bend or scratch your SIM card. Keep the card away from electricity and magnetism.
4. Make sure to disconnect the power source from your gateway before inserting and removing your SIM card.
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2.5 Connect the External Antenna (SMA Type)
Connect this to an external antenna with SMA male connector. Make sure the antenna is for the correct frequency as
your GSM operator with impedance of 50ohm, and also connector is secured tightly.
2.6 Connect the Gateway to External Device
User can use the serial cable to connect the gateway’s DB9 female connector to external controller / computer.
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PIN assignment for gateway’s DB9 female connector
2.7 Connecting the I/O Device and Sensors
Digital Input Dry Contact:
Digital Output (Sink Type)
PIN Assignment
DB9 Female Connector
PIN
RS232
RS485 (2-wire)
I/O 1
Data- (B)
2 RXD ->
Data+ (A)
3 TXD <-
4
DO 5 GND
GND 6
DI 7 RTS <-
8
CTS ->
9
IO GND
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2.8 Grounding the Gateway
Grounding and wire routing help limit the effects of noise due to electromagnetic interference (EMI). Run the ground
connection from the ground screw to the grounding surface prior to connecting devices.
Note: This product is intended to be mounted to a well-grounded mounting surface, such as a metal panel.
2.9 Power Supply
The power supply range is 9 to 36VDC.
Note: Please take care about the polarity, and do not make reverse connection.
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