Roborock Q8 Max
Robotic Vacuum Cleaner User Manual
Read this user manual with diagrams carefully before using
this product and store it properly for future reference.
English 04
Français 12
Deutsch 20
Italiano 27
Español 35
Polski 42
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Svenska 56
English
Contents
05 Restrictions
06 Product Overview
06 Installation
08 Connect to the App
08 Instructions
09 Routine Maintenance
10 Basic Parameters
11 Common Issues
03
Restrictions
WARNING
• For the purposes of recharging the battery, only use the detachable supply unit roborock CDZ12RR, CDZ20RR, AED06HRR or AED07HRR
provided with this product.
• Do not use this product on elevated surfaces without barriers such as the floor of a loft, an open-ended terrace, or on top of furniture.
• To prevent blocking the product and to avoid damage to valuables, remove lightweight items (such as plastic bags) and fragile objects (such
as vases) from the floor before cleaning.
• Do not place any object (including children and pets) on the product, whether it is in operation or not.
• Do not use the product on burning objects (such as cigarette butts).
• Do not use the product to clean hard or sharp objects (such as decoration wastes, glass and nails).
• Do not use the mopping module on carpets.
• The product must be switched off and the plug must be removed from the socket outlet when not in use, before cleaning or maintaining
the product.
• If placing the robot into storage, charge it fully and turn it off before placing it in a cool dry place. Recharge it at least every three months to
prevent the battery over discharging.
04
A
Product Overview
A1
Robot (Top View)
Power/Clean
• Press and hold to turn the robot
on or off
• Press to start cleaning
Power Indicator
• White: Battery level ≥ 20%
• Red: Battery level < 20%
• Breathing: Charging or starting up
• Flashing red: Error
—WiFi Indicator Light
• Flashing blue slowly: Waiting for
connection
• Flashing blue quickly: Connecting
• Steady blue for five seconds: WiFi
connected
Spot Clean/Child Lock
• Press to Spot clean
• Press and hold for 3 seconds to
turn on/off the child lock
Dock
• Press to return to dock
Press any button to stop the robot during cleaning
Note:
or docking.
A1-1—Vertical Bumper
A1-2—LiDAR Sensor
A1-3—Wall Sensor
A1-4—Dock Locator
A1-5—Reactive Tech Obstacle Avoidance
Sensor
A2
Robot (Bottom View)
A2-1—Cliff Sensors
A2-2—Omnidirectional Wheel
A2-3—Charging Contacts
A2-4—Side Brush
A2-5—Main Brushes
A2-6—Main Brush Cover
A2-7—Main Wheels
A3
Robot
A3-1—Reset Button
A3-2—Air Vent
A3-3—Mop Cloth Mount
A3-4—Bumper
A4
Dustbin and Water Tank
Combo Unit
A4-1—Latch
A4-2—Stopper
A4-3—Water Filter
A4-4—Washable Filter
A5
Charging Dock
A5-1—Power Indicator
A5-2—Dock Location Beacon
A5-3—Charging Contacts
A5-4—Power Socket
A5-5—Electrode Brushes
A6
Power Cable
A7
Mop Cloth Mount
A7-1—Mop Cloth Attachment Slot
A7-2—Mop Cloth Mount Latches
A8
Mop Cloth
A8-1—Hook and Loop Pads
05
A9
Moisture-Proof Mat
B
Installation
Important Information
1. Tidy cables and loose items from the
ground and move any unstable, fragile,
precious, or dangerous items to prevent
personal injury or property damage due to
items becoming tangled in, struck by, or
knocked over by the robot.
2. When using the robot in a raised area,
always use a secure physical barrier to
prevent accidental falls that may result in
personal injury or property damage.
When using the robot for the first time, follow it
Note:
throughout its whole cleaning route and watch for potential
problems. The robot will be able to clean by itself in future uses.
B1
Position the Charging
Dock
Keep the Charging Dock on a level surface,
flat against a wall. Connect the power cable to
the Charging Dock and tidy cables from the
floor. To ensure a better user experience of
the mobile app, place the Charging Dock in
an area with good WiFi coverage.
B1-1 More than 0.5m (1.6ft)
B1-2 More than 1.5m (4.9ft)
Notes:
• Allow at least 0.5m (1.6ft) of clearance on each side, and
more than 1.5m (4.9ft) in front of the charging dock.
• If the power cable hangs vertical to the ground, it may
be caught by the robot, causing the charging dock to be
disconnected.
• The charging dock indicator is on when the charging dock is
electrified, and off when the robot is charging.
• Do not place the charging dock in places that are directly
exposed to sunlight, or block the location beacon. Otherwis e
the robot may not be able to automatically return to the
charging dock.
B2
Secure the charging dock
with the adhesive tape
Wipe the floor of the area where the
charging dock will be placed with a dry cloth,
then secure the dock in place using doublesided tape at the bottom of the dock.
Note: When necessary, remove the double-sided adhesive
tape slowly to reduce residue glue.
B3
Attach the Moisture-Proof
Mat
After fixing the charging dock in place, use
a dry cloth to clean the area where the
Moisture-Proof Mat will be located. Tear off
the double-sided tape at the bottom of the
Moisture-Proof Mat, and stick the mat on
the floor .
Notes:
• Always place the Moisture-Proof Mat on wooden floors.
• The Moisture-Proof Mat attaches best to smooth surfaces.
• When necessary, remove the double-sided adhesive tape
slowly to reduce residue glue.
Power on and charge the
robot
Press and hold the
the robot. When the power light goes on,
place the robot on the dock to charge. Make
sure the charging dock power indicator
turns off and a “charging” voice alert sounds.
To maintain the performance of the highperformance lithium-ion rechargeable battery
pack, keep the robot charged.
button to power on
06
The robot may not turn on when the battery is low. In
Note:
this case, place the robot directly onto the dock to charge.
B4
Mopping
To prevent excessive dirt buildup during first-time
Note:
use, floors should be vacuumed at least three times before
mopping.
B4-1—Press the latch and slide the
dustbin and water tank combo unit
backwards.
B4-2—Fill the water tank
Remove the water tank stopper, fill the tank
with water, and close it tightly.
Notes:
• To prevent corrosion or damage, only use the Roborock
branded floor cleaner in the water tank.
• Do not use hot water as this may cause the tank to deform.
• When filling the water tank, tilt tank 30° to avoid wetting
the filter.
B4-3—Reinstall the dustbin and water
tank combo unit
Slide the water tank into the robot until you
hear it lock with a click.
B4-4—Install the mop cloth
Wet the mop cloth and wring it until it stops
dripping, then slide it along the mop cloth
slot before sticking it firmly in place.
Only use the official Roborock mop cloth.
Note:
B4-5—Install the mop cloth mount
Slide the mount forwards along the bottom
of robot until it clicks in place.
Clean the mop cloth after 60 minutes of mopping to
Note:
maintain water flow and cleaning quality.
B4-6—Remove the mop cloth mount
When the robot returns to the dock after
cleaning, press the latches on both sides,
and slide the mop cloth mount backwards
to remove it.
Notes:
• Wash the mop cloth after each use, and regularly empty the
water tank of unused water.
• Remove the mop cloth mount when not mopping.
Connect to the App
This robot supports both Roborock and
Xiaomi Home apps. Choose the one that
best meets your needs.
❶ Download app
Option 1: Search for “Roborock” in the App
Store or Google Play or scan the QR code to
download and install the app.
❷ Reset WiFi
Press and hold the
you hear the "Resetting WiFi" voice alert.
The reset is complete when the WiFi
indicator light flashes blue slowly. The robot
will then wait for a connection.
Note: If you cannot connect to the robot due to your router
configuration, a forgotten password, or any other reason,
reset the WiFi and add your robot as a new device.
and
buttons until
❸ Add device
Open the Roborock App, tap the “Scan to
Connect” button or the “Search for device”
button, or open the Xiaomi Home app, tap
“+” in the top right corner and add the
device as instructed in the app.
Notes:
• The actual process may vary due to ongoing app updates.
Follow the instructions provided in the app.
• Only 2.4 GHz WiFi is supported.
• If the robot waits more than 30 minutes for a connection,
WiFi will be automatically disabled. If you want to
reconnect, reset the WiFi before proceeding.
Starting Cleaning
Press the button to start cleaning. The
robot will plan its cleaning route according
to its scan of the room. It splits a room into
zones, first draws out zone edges, and then
fills the zone in a zigzag pattern. In so
doing, the robot cleans all zones one by
one, efficiently cleaning the house.
Zone 1 – Cleaned Zone 2 – Cleaned
Zone 4 – Next Zone Zone 3 – In Progress
Option 2: Search for “Xiaomi Home” in the
App Store or Google Play or scan the QR
code to download and install the app.
Instructions
On/Off
Press and hold the
robot. The power indicator will turn on and
the robot will enter standby mode. Press
and hold the
and complete the cleaning cycle.
Note: The robot cannot be turned off when it is being charged.
button to turn on the
button to turn off the robot
07
Notes:
• To allow the robot to automatically vacuum and return to
the dock, start the robot from the dock. Do not move the
dock during cleaning.
• Cleaning cannot start if the battery level is too low. Allow the
robot to charge before starting the cleanup.
• If cleaning is completed in less than 10 minutes, the area
will be cleaned twice.
• If the battery runs low during the cleaning cycle, the robot
will automatically return to the dock. After charging, the
robot will resume where it left off.
• Before starting each mopping task, make sure that the mop
has been properly installed.
Spot Cleaning
Press the button to start spot cleaning.
Cleaning range: The robot cleans a 1.5 m
(4.9 ft) x 1.5 m (4.9 ft) square area centered
on itself.
Note: After spot cleaning, the robot will automatically return
to the starting point and enter Standby mode.
Pause
When the robot is running, press any
button to pause it, press the
resume cleaning, and press the
send it back to the dock.
Note: Placing a paused robot on the dock manually will end
the current cleanup.
button to
button to
Refilling the Water Tank or
Cleaning the Mop Cloth
To add water or clean the mop cloth, press
any button to stop the robot and remove
the mopping module. After adding water
or cleaning the mop cloth, reinstall the
mopping module and press the
to continue.
button
Sleep
If the robot is paused for over 10 minutes, it
will go to sleep, and the power indicator will
flash every few seconds. Press any button
to wake the robot up.
Notes:
• The robot will not go to sleep when it is charging.
• The robot will automatically shut down if left in sleep mode
for more than 12 hours.
DND Mode
The default Do Not Disturb (DND) period is
from 22:00 to 08:00. You can use the app to
disable the DND mode or modify the DND
period. When DND mode is activated, the
robot will not automatically resume cleanup,
the power indicator light will dim, and the
volume of the voice prompts will lower.
Child Lock
Press and hold the button to enable/
disable the child lock. You can also set it in the
app. Once enabled, the robot will not react to
button presses when it is stationary. When
the robot is cleaning or docking, press any
button to stop it.
Charging
After cleaning, the robot will automatically
return to the dock to charge.
In Pause mode, press the
the robot back to the dock. The power
indicator will breathe as the robot charges.
Note: If the robot fails to find the dock, it will automatically
return to its starting location. Place the robot on the dock
manually to recharge.
button to send
Error
If an error occurs, the power indicator will
flash red and a voice alert will sound.
Notes:
• The robot will go to sleep automatically if left in a
malfunctioning state for over 10 minutes.
• Placing a malfunctioning robot on the dock manually will
end the current cleanup.
08
System Reset
If the robot does not respond when a
button is pressed or cannot be turned off,
reset the system. Press the latch to remove
the dustbin and water tank combo unit and
find the Reset button.Press the Reset
button, and the robot will reset
automatically.
Note: After resetting the system, scheduled cleaning, WiFi,
etc. will be restored to factory settings.
Restore Factory Settings
If the robot does not function properly after
a system reset, switch it on. Press and hold
button and at the same time, press
the
the Reset button until you hear the
“Restoring factory settings” voice prompt.
The robot will then be restored to factory
settings.
C
Routine Maintenance
C1
Main Brushes
Clean every 2 weeks and replace every 6-12 months.
*
C1-1—Main Brush
C1-2—Main Brush Cover
C1-3—Latches
C1-4—Main Brush Bearing
C1-5—Main Brush Caps
C1-6—Turn over the robot and press the
latches to remove the main brush cover.
Remove the main brush and pull out
C1-7—
the main brush bearing.
Pull out the main brush caps.
C1-8—
After removing the tangled hair or
C1-9—
dirt at both ends of the main brush,
reinstall it, press on the main brush
cover to lock it in place.
Notes:
• Main brush should be wiped down with a wet cloth and left
to dry away from direct sunlight.
• Do not use corrosive cleaning fluids or disinfectants to
clean the main brush.
C2
Side Brush
Clean monthly and replace every 3-6 months.
*
1. Unscrew the side brush screw.
2. Remove and clean the side brush.
Reinstall the brush and tighten the screw.
C3
Omnidirectional Wheel
Clean as required.
*
Use a tool, such as a small screwdriver,
C3-1—
to pry out the axle and take out the
wheel.
Note:
The omnidirectional wheel bracket cannot be removed.
Rinse the wheel and the axle with
C3-2—
water to remove any hair and dirt.
Dry and reattach the wheel, pressing
it firmly in place.
C4
Main Wheels
Clean monthly.
*
Clean the main wheels with a soft, dry cloth.
C5
Dustbin and Water Tank
Combo Unit
Clean weekly and replace the filter every 6-12 months
*
C5-1—Press the latch to remove the unit.
Remove the washable filter then
empty the dustbin.
C5-2—Empty the water tank of unused water.
C5-3—Fill the dustbin with clean water and
gently shake it. Then pour out the
dirty water.
To prevent blockage, only use clean water without any
Note:
cleaning liquid.
C5-4—Rinse the filter repeatedly and tap it to
remove as much dirt as possible.
Do not touch the surface of the filter with your hands,
Note:
brush, or hard objects to avoid potential damage.
C5-5—Allow 24 hours for the filter to dry
thoroughly and reinstall it.
Purchase an additional filter and alternate if necessary. Note:
C6
Mop Cloth
Clean after each use and replace every 3-6 months
*
Remove the mop cloth from mop cloth
mount. Clean the mop cloth and air-dry it.
A dirty mop will affect the mopping performance. Clean
Note:
it before use.
C7
Robot Sensors
Clean monthly.
*
Use a soft, dry cloth to wipe and clean all
sensors, including:
C7-1—Dock Locator
C7-2—Reactive Tech Obstacle Avoidance
Sensor
C7-3—Wall Sensor
C7-4—Cliff Sensors
C8
Charging Contact Areas
Clean monthly.
*
Use a soft dry cloth to wipe the charging
contacts on the charging dock and the robot.
09
Battery
The robot is equipped with a built-in
high-performance lithium-ion rechargeable
battery pack. To maintain battery
performance, keep the robot charged
during normal use.
Note: If the robot will be left unused for a long period, turn it
off and charge it at least every three months to avoid battery
damage caused by over-discharge.
Basic Parameters
Robot
Q80ULLModel
Battery
Rated Input
Note: The serial number is on a sticker on the underside of
the robot.
Charging Dock
Model
Rated Output
Charging Battery
14.4V/5200mAh (TYP)
lithium-ion battery
20VDC 1.2A
< 6 hoursCharging Time
CDZ12RR or CDZ20RR
28WRated Power
100-240VACRated Input
20VDC 1.2A
50-60HzRated Frequency
14.4V/5200mAh (TYP)
lithium-ion battery
Common IssuesCommon Issues
Problem Solution
• The battery level is low. Put the robot on the
Unable to power on
Unable to charge
Slow charging
Unable to dock
Abnormal behavior • Restart the robot.
Noise during
cleaning.
Unable to connect
to WiFi
Poor cleaning
ability or dust
falling out
charging dock and charge it before use.
• The battery temperature is too low or too high. Only
use the robot within the range of 4-40°C (39-104°F).
• Check the power indicator light turns on and that
both ends of the power cable are properly connected.
• If contact is poor, clean the contact areas on the
charging dock and the robot.
• When used at high or low temperatures, the robot
will automatically reduce its charging speed to
extend battery life.
• The charging contacts may be dirty. Wipe them with
a dry cloth.
• There are too many obstacles near the charging
dock. Move it to an open area.
• The robot is too far from the charging dock. Place it
closer and retry.
• The main brush, side brush, main wheels, or
omnidirectional wheel may be jammed. Turn off the
robot and clean them.
• WiFi is disabled. Reset the WiFi and try again.
• The WiFi signal is poor. Move the robot to an area
with good WiFi reception.
• Abnormal WiFi connection. Reset the WiFi,
download the latest mobile app, and retry.
• Unable to connect to WiFi abruptly. There may
be an error with your router settings. Contact
Roborock customer service for additional support.
• The dustbin is full and needs emptying.
• The washable filter is blocked and needs cleaning.
• The main brush is jammed and needs cleaning.
Problem Solution
Scheduled cleaning
is not working
Is power always
being drawn when
the robot is on the
charging dock?
Does the robot
need to be charged
for at least 16
hours the first three
times it is used?
No or little water
during mopping
Cleaning does
not resume after
recharging
The robot cannot
return to the
charging dock after
spot cleaning or
when it has been
moved manually
The robot has
begun to miss
certain spots
It takes a long time
to fill the water tank
• Keep the robot charged. Scheduled cleaning can
only begin when the battery level is above 20%.
• The robot will draw power while it is docked
to maintain battery performance, but power
consumption is minimal.
• No, the robot can be used any time after it has been
fully charged.
• Check whether there is water in the water tank and
use the mobile app to set the water flow or check
the manual for full instructions on how to correctly
install the dustbin and water tank combo unit, mop
cloth mount and mop cloth.
• Make sure that the robot is not in DND mode. DND
mode will prevent cleanup. When cleaning a space
requiring a top-up charge, if the robot was placed
manually on the charging dock before it returned
to the dock automatically, it will not be able to
continue cleanup.
• After spot cleaning or a significant position change,
the robot will re-generate the map. If the charging
dock is too far away, it may not be able to return to
recharge and must be placed on the charging dock
manually.
• The wall sensor or cliff sensors may be dirty. Wipe
them with a soft dry cloth.
• The water filter may be blocked and need cleaning.
10
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