RUS75e (KCM2528W-US)
RUS65e (KCM2025W-US)
Water
Inlet Max.
150PSI
Gas Inlet
Min./Max
Forced Low Forced High
NAT.G LPG
4”W.C/
10.5”W.C
8”W.C/
13.5”W.C
4”W.C/
10.5”W.C
8”W.C/
13.5”W.C
4”W.C/
10.5”W.C
8”W.C/
13.5”W.C
NAT.G
1.18
1.14
1.12
1.06
1.18
1.14
1.12
1.06
1.00
1.20
1.24
1.17
1.19
1.20
1.24
1.17
1.19
3.46
3.20
3.44
3.04
2.37
2.61
2.32
2.47
4.08
3.65
3.91
3.42
2.83
2.92
2.59
2.71
3.03 3.54
2.09 2.38
1.02
LPG NAT.G LPG
RUCS75i
Concentric
Short flue length
Long flue length
Short flue length
Long flue length
Short flue length
Long flue length
Short flue length
Long flue length
−
−
Twin Pipe
Concentric
Twin Pipe
RUCS65i
RUS75e
RUS65e−−
Table 1
RUCS75i (KCM2528FFU-US)
RUCS65i (KCM2025FFU-US)
Outgoing Water Thermistor:
White - White N / A See example above E6 2 - 3
(SV1, SV2, SV3 , SV4 and POV) Gas valve and Modulating solenoids: (Set meter above 2K)
(Main) Black - Grey
Wire color Voltage Resistance Connector # Pin #'s
11 ~ 13 VDC 24 ~ 28 ohms D1 B3 - B4
(SV1) Black - Blue
(SV2) Black - Yellow 11 ~ 13 VDC 36 ~ 42 ohms B2 4 - 7
(M) Water Flow Control Device Servo or Geared Motor:
NOTE: The grey wire listed above turns to black at G connector on the PCB.
Set your meter to the hertz scale. Reading across the white and black wires at terminals 3 and 5
you should read between 60 and 420 hertz.
White - Blue N / A 44 ~ 52 ohms G1 1 - 2
Red - Pink N / A 44 ~ 52 ohms G1 3 - 4
(QS) Water Flow Sensor:
Black - Red 11 ~ 13 VDC N / A L3 E10 - G7
(IG) Ignition System:
Grey - Grey 110 ~ 130 VAC N / A C1 1 - 3
Yellow - Black 4 ~ 7 VDC N / A L3 E1 - G7
Thermal Fuse / Overheat Switch:
White - White 11 ~ 13 VDC N / A
B5
B1 - E10
B6
(FM) Combustion Fan Motor:
White - Black 5 ~ 10 VDC N / A L2 3 - 5
Red - Black 6 ~ 45 VDC N / A L2 5 - 6
Yellow - Black 11 ~ 13 VDC N / A L2 4 - 5
(POV) Pink - Pink 2 ~ 15 VDC 67 ~ 81 ohms D1 1 - 2
Gas Pressure Setting
APPLIANCE OPERATING PRESSURES
Controller (Optional)
Status Monitor
(This illustration represents indoor model.)
Status Monitor
Thermostat
ON/OFF Button
In Use Indicator
Indicates that hot water
is being supplied.
Temperature Display
Indicates temperature
setting or flashes error
code.
Priority Indicator
Indicates that this
controller is setting the
water temperature.
Priority Button
When no water is
being supplied,
pressing this button
allows this controller to
set the water
temperature.
Diagnostic Use of the Controller
To Change the Temperature Scale (ºF / ºC)
With the water heater turned off, press and hold the ON/OFF
button until the display changes to the other temperature scale
(about 5 seconds).
NOTE: For additional installation and commissioning information refer
to the Operation and Installation Manual.
This appliance must be installed, serviced and removed by a trained
and qualified person. During pressure testing of the consumer piping,
ensure gas valve is turned off before unit is shut off. Failure to do so
may result in serious injury to yourself or damage to the unit.
Commissioning
With all gas appliances in operation at maximum gas rate, the
flowing inlet pressure at the incoming test point on the Rinnai
water heater should read 4” W.C. - 10.5” W.C. on natural gas
and 8” W.C. - 13.5 W.C. on propane gas. If the pressure is
lower, the gas supply is inadequate and the unit will not operate
correct operation/sizing and correct as required.
Gas Pressure Setting
Ensure gas pressure check under Commissioning has been
completed first! The regulator is electronically controlled and
factory pre-set. Under normal circumstances it does not require
adjustment during installation. Make adjustments only if the unit is
not operating correctly and all other possible causes for incorrect
operation have been eliminated.
WARNING
Troubleshooting
Important Safety Notes
There are a number of (live) tests that are required when fault
finding this product. Extreme care should be used at all times to
avoid contact with energized components inside the water heater.
Only trained and qualified service technicians should attempt to
repair this product. Before checking for resistance readings,
disconnect the power source to the unit and isolate the item from
the circuit (unplug it).
Heat Exchanger, Outgoing Water Temperature and
Exhaust Gas Thermistors:
Check all thermistors by inserting meter leads into each end of the
thermistor plug. Set your meter to the 20 K scale and read
resistance. Applying heat to the thermistor bulb should decrease
the resistance. Applying ice to the thermistor bulb should increase
the resistance. See below for examples of typical temperatures and
resistance readings.
140°F = 2.4 ~ 2.7kΩ
221°F = 0.66 ~ 0.76kΩ
59°F = 11.8 ~ 13.3kΩ
86°F = 6.7 ~ 7.4kΩ
113°F = 3.9 ~ 4.3kΩ
Example:
Amp Fuses:
This unit has one inline (10) amp glass fuse. Remove the fuse and
check continuity through it. If you have continuity through the fuse
then it is good. Otherwise the fuse is blown and must be replaced.
Flame Rod:
Wire Diagram
to specification. Check the gas meter regulator and pipework for
Fig. 2
11 ~ 13 VDC 36 ~ 42 ohms B4 4 - 5
(SV3) Black - Red
11 ~ 13 VDC 35 ~ 41 ohms B1 4 - 8
(SV4)
Black - Orange
11 ~ 13 VDC 36 ~ 42 ohms B3 4 - 6
Blue - Blue N / A See example above E6 4 - 5
Heat Exchanger Temperature Thermistor:
Pink - Pink
Exhaust Gas Thermistor:
White - White N / A See example above E8 4 - 9
Remote Controls:
Terminals J 10 ~ 13 VDC N / A J 1 - 2
Frost Protection:
This unit has frost protection heaters mounted at different points to
protect the water heater from freezing. All of them should show a
positive resistance reading.
N / A See example above E5 4 - 7
1. Turn OFF the gas supply.
2. Turn OFF the water supply.
3. Remove the front panel (four screws).
4. Check the gas type using the data plate on the side of the unit.
Confirm that the gas type switch is in the correct position
(SW1 in DIPSW2 is ON for natural gas, NG, and OFF for
propane gas, LPG.) Figure 1.
5. Remove the screw and attach the manometer to the burner test
point located on the gas control. Figure 2.
6. Turn on the gas supply and the power supply.
7. Flow water through the water heater at the maximum flow rate
obtainable. (At least 3 gallons per minute is recommended. If
there is not enough water flowing, the water heater could shut
off or sustain damage due to overheating.)
8. Move SW8 in DIPSW1 to ON. Figure 3.
9. Push the PC board switch A for one second. Figure 4.
10. Calibrate “Forced Low” combustion using switch A (up) and
switch B (down).
11. Move SW8 in DIPSW1 to OFF and then back to ON.
Figure 6.
12. Push the PC board switch B for one second. Figure 4.
13. Calibrate “Forced High” combustion using switch A (up) and
switch B (down).
14. Move SW8 in DIPSW1 to OFF. Figure 5.
15. Close hot water taps.
16. Turn off gas supply and 120 V power supply.
17. Remove manometer and re-install screws.
18. Turn on the gas supply and 120 V power supply.
19. Operate the unit and check for gas leaks.
20. Install the front panel using four screws.
Fig. 1
Fig. 4
Fig. 3
Fig. 5 Fig. 6
RUS65e
NAT.GLPG
1
O
F
F
2
3
4
5
6
7
8
ON
O
F
F
ON
O
F
F
3
4
5
6
7
8
ON
O
F
F
ON
1
2
6
5
4
3
2
11
2
3
4
5
6
77
88
RUCS75i
NAT.GLPG
1
O
F
F
2
3
4
5
6
7
8
ON
O
F
F
ON
O
F
F
3
4
5
6
7
8
ON
O
F
F
ON
1
2
6
5
4
3
2
11
2
3
4
5
6
77
88
RUCS65i
NAT.GLPG
1
O
F
F
2
3
4
5
6
7
8
ON
O
F
F
ON
O
F
F
3
4
5
6
7
8
ON
O
F
F
ON
1
2
6
5
4
3
2
11
2
3
4
5
6
77
88
RUS75e
NAT.GLPG
1
O
F
F
2
3
4
5
6
7
8
ON
O
F
F
ON
O
F
F
3
4
5
6
7
8
ON
O
F
F
ON
1
2
6
5
4
3
2
11
2
3
4
5
6
77
88
No. Data Unit
Water flow rate 0.1 gal/min
Outgoing water temperature Degrees Fahrenheit
01
02
U328-0710(00)
Dip Switches Settings
Adjust SW3 in DIPSW1 (upper side)
depending on your altitude according to the
table below.
For indoor models,adjust SW4 in DIPSW2 to
the appropriate venting style.
SW3
High Altitude
SW4
OFF-Concentric
ON-Twin Pipe
WARNING
DO NOT adjust the other dip switches unless specifically instructed
to do so. Incorrect Dip Switch Settings can cause the Rinnai water
heater to operate in an unsafe condition and may damage the water
heater and void the warranty.
1. To display the most recent diagnostic codes press and hold the
“On/Off” button for 2 seconds on the MC-91 controller.
Diagnostic Information (on status monitor)
- (non-displayed)
1,2,3 or 4
ON
FL or FH
Error code flashing
Initial (When unit is connected to power).
Standby (power is supplied but there is no demand
for hot water).
Hot water is being supplied without controller.
Hot water is being supplied with controller.
Stands for Forced Low and Forced High combustion.
Only seen during the gas pressure setting procedure
which is done when certain components are replaced.
The error code will stop flashing after the problem is
corrected and the water heater supplies hot water.
2. To enter or exit the maintenance monitor information mode press
and hold the down button for 2 seconds and without releasing it
press the ON/OFF button.
Diagnostic Codes
Air Supply or Exhaust Blockage
10
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No Ignition
11
Thermal Fuse
14
Over Temperature Warning
16
Modulating Solenoid Valve Signal
52
Combustion Fan
61
Water Flow Servo
65
Solenoid Valve Circuit
71
Flame Sensing Device
72
(when checking Scale Build-up in Heat Exchanger
maintenance code history “00” is substituted for “LC”)
LC#
No Code (Nothing happens when water flow is activated.)
No Flame
12
•
LC (only when a controller is installed,the monitor shows LC0~LC9)
indicates that there is scale build up in the heat exchanger and that
the heat exchanger needs to be flushed to prevent damage. Refer to
the flushing instructions in the manual. Hard water must be treated
to prevent scale build up or damage to the heat exchanger.
To operate the water heater temporarily until the heat exchanger can
on the temperature controller 5 times. Repeated LC codes will
be flushed, push the On/Off button (when a controller is installed)
eventually lock out the water heater.
Outgoing Water Temperature Sensor
32
Exhaust Gas Temperature Sensor
38
Heat Exchanger Outgoing Temperature Sensor
33
Outside Temperature Sensor
41
The water flow control valve has failed to close during the bath fill
function. Immediately turn off the water and discontinue the bath fill
function. Contact a licensed professional.
Electrical Grounding
19
If the display is blank and clicking is coming from the unit, disconnect
the water flow servo motor (GY, BR, O, W, P, BL, R). If the display
comes on then replace the water flow servo motor.
Ensure approved venting materials are being used.
Check that nothing is blocking the flue inlet or exhaust.
Check all vent components for proper connections.
Ensure vent length is within limits.
Verify dip switches are set properly.
Check fan for blockage.
Check that the gas is turned on at the water heater, meter, or cylinder.
If the system is propane, make sure that gas is in the tank.
Ensure appliance is properly grounded.
Ensure gas type and pressure is correct.
Ensure gas line, meter, and/or regulator is sized properly.
Bleed all air from gas lines.
Verify dip switches are set properly.
Ensure igniter is operational.
Check igniter wiring harness for damage.
Check gas solenoid valves for open or short circuits.
Remove burner cover and ensure burners are properly seated.
Remove burner plate; inspect burner surface for condensation/debris.
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Check that the gas is turned on at the water heater, meter, or cylinder.
Check for obstructions in the flue outlet.
If the system is propane, make sure that gas is in the tank.
Ensure gas line, meter, and/or regulator is sized properly.
Ensure gas type and pressure is correct.
Bleed all air from gas lines.
Ensure proper venting material was installed.
Ensure condensation collar was installed properly.
Ensure vent length is within limits.
Verify dip switches are set properly.
Check power supply for loose connections.
Check power supply for proper voltage and voltage drops.
Ensure flame rod wire is connected.
Check flame rod for carbon build-up.
Disconnect and reconnect all wiring harnesses on unit and
PC board.
Check for DC shorts at components.
Check gas solenoid valves for open or short circuits.
Remove burner plate; inspect burner surface for condensation/debris.
Check for restrictions in air flow around unit and vent terminal.
Check gas type of unit and ensure it matches gas type being used.
Check for low water flow in a circulating system causing short-cycling.
Ensure dip switches are set to the proper position.
Check for foreign materials in combustion chamber and exhaust piping.
Check heat exchanger for cracks or separations.
Check heat exchanger surface for hot spots which indicate
blockage due to scale build-up. Refer to instructions in manual
for flushing heat exchanger. Hard water must be treated to
prevent scale build up or damage to the heat exchanger.
Measure resistance of safety circuit.
Ensure high fire and low fire manifold pressure is correct.
Check for improper conversion of product.
Check for restrictions in air flow around unit and vent terminal.
Check for low water flow in a circulating system causing short-cycling.
Check for foreign materials in combustion chamber and exhaust piping.
Check for blockage in the heat exchanger.
Check all components for electrical short.
Check sensor wiring for damage.
Measure resistance of sensor.
Clean sensor of scale build-up.
Replace sensor.
Check modulating gas solenoid valve wiring harness for
loose or damaged terminals.
Measure resistance of valve coil.
Ensure fan will turn freely.
Check wiring harness to motor for damaged and/or loose
connections.
Measure resistance of motor winding.
Replace the PC Board.
Verify flame rod is touching flame when unit fires.
Check all wiring to flame rod.
Remove flame rod;check for carbon build-up; clean with sand paper.
Check inside burner chamber for any foreign material blocking flame
at flame rod.
Measure micro amp output of sensor circuit with flame present.
Replace the PC Board.
Maintenance Performed
FF
Indicates a service provider performed maintenance or repair. Enter
this code by pressing up, down, and ON/OFF simultaneously.
Clean inlet water supply filter.
On new installations ensure hot and cold water lines are not reversed.
Verify you have at least the minimum flow rate required to fire unit.
Check for cold to hot cross over. Isolate circulating system if present.
Turn off cold water to the unit, open pressure relief valve; if water
continues to flow, there is bleed over in your plumbing.
Verify turbine spins freely.
Measure the resistance of the water flow control sensor.
PC Board
70
Check PC board DIP switches for correct positons.
Check the connection harness at the connection on the PC board.
Replace PC board.
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Check the ground wire for the PC board.
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Ensure SW5 in DIPSW2(white) is in the off position.
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MC-91-2US
Place one lead of your meter to the flame rod and the other to ground.
With the unit running you should read between 5-150 VAC. Set your
meter to the μ amp scale and series your meter in line with the flame
rod. You should read 1 μ amp or greater for proper flame circuit. In
the event of low flame circuit remove the flame rod and check for
carbon or damage.
Dip SW1
Dip SW2
Dip SW1
Dip SW1 Dip SW1
DIPSW1
DIPSW2
Dip SW1
Dip SW2
Burner
Test Point
1
2
3
4
5
6
7
8
1
2
3
4
5
6
7
8
SW
No.
ALTITUDE LEVELS
3
High Altitude Off
Level 0
0-2000 ft
(0-610 m)
Level 1
2001-5400 ft
(610-1646 m)
On
Condensate Trap
25
Condensate trap is full. Check condensate trap and drain pipe for
blockage.
Replace condensate trap.
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Ensure a condensate drain line is installed according to local codes.
•
Ensure that the end of the condensate drain is open to the atmosphere.
•
Ensure that the end of the pipe is not submerged under water.
•
High Exhaust Gas Temperature
54
Check heat exchanger surface for hot spots which indicate blockage
due to scale build up. Refer to instructions in manual for flushing
heat exchanger. Hard water must be treated to prevent scale build
up or damage to the heat exchanger.
Contact a licensed professional.
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070 00012 32698 6