Rinnai RHFE-952ER, RHFE-1252ER Operation & Installation Manual

This appliance shall be installed in accordance with:

• Manufacturer’s Installation Instructions

• Current AS/NZS 5601 AS/NZS 3000

• Local Regulations and Municipal Building Codes including local OH&S requirements This appliance must be installed, maintained and removed only by an Authorised Person. For continued safety of this appliance it must be installed and maintained in

accordance with the manufacturers instructions.

All Rinnai gas products

are A.G.A. certified.

RHFE-952ER

RHFE-1252ER

OPERATION & INSTALLATION MANUAL

Power Flued Flamefire Gas Space Heaters

RHFE-952ER & RHFE-1252ER

Rinnai 2 RHFE 952_1252 OIM

Congratulations on the purchase of your Rinnai RHFE-952ER & RHFE-1252ER Flamefire.

We trust you will have many years of comfort and enjoyment from your appliance.

BEFORE PROCEEDING WITH THE OPERATION OR INSTALLATION OF YOUR NEW HEATER PLEASE READ THIS MANUAL THOROUGHLY AND GAIN A FULL UNDERSTANDING OF THE

REQUIREMENTS, FEATURES AND OPERATION OF YOUR NEW APPLIANCE.

Rinnai 3 RHFE 952_1252 OIM

BEFORE YOU START........................................ ........................... ..................................................4

INSTALLATION REQUIREMENTS.................................. ... ... .... ... .......................................... ... ... ... ................ 4

CERTIFICATION .............................................................................................................................................. 4

FLUE INSTALLATION MANUAL..................................................................................................................... 4

CARTON CONTENTS / ITEM CHECKLIST..................................................................................................... 4

INSTALLATION RECORD...............................................................................................................5

ABOUT RHFE-952ER / RHFE-1252ER SPACE HEATERS...............................................................6

GENERAL DESIGN LAYOUT...... .... ... ... ... .... ... ... ... .......................................... ... .... ......................................... 6

FEATURES....................................................................................................................................................... 6

SAFETY..........................................................................................................................................7

SAFETY DEVICES........................................................................................................................................... 9

CONTROL PANEL OPERATION ............................................... .. ............................ .. .. ..................10

TO TURN YOUR HEATER ON ...................................................................................................................... 10

TO TURN YOUR HEATER OFF..................................................................................................................... 10

INTERRUPTION TO ELECTRICITY OR GAS SUPPLY DURING OPERATION .......................................... 10

RESTART PROCEDURE AFTER INTERRUPTION TO ELECTRICITY SUPPLY........................................ 10

FULL CONTROL AND PARTIAL CONTROL................................................................................................10

REMOTE CONTROL OPERATION ................................................................................................11

BATTERIES AND ACTIVATING THE REMOTE CONTROL ........................................................................ 11

BUTTON FUNCTIONS, DISPLAY & OPERATION ....................................................................................... 11

REPLACING THE CR2450 BUTTON BATTERIES ....................................................................................... 12

LOST, MISPLACED OR BROKEN REMOTE CONTROL ............................................................................. 12

CARE AND MAINTENANCE .........................................................................................................13

CLEANING ..................................................................................................................................................... 13

FILTERS......................................................................................................................................................... 13

WARM AIR VENT............ .... ... ... ... .... ... ... ... .......................................... .... ....................................................... 13

GENERAL HEATER CHARACTERISTICS ............................... ... .......................................... ... ... ... .... ... ... .... 14

SERVICE ........................................................................................................................................................ 14

TROUBLE SHOOTING CHECKLIST............................................................................................................. 15

ABNORMAL FLAME PATTERN......................................... ... .... ... ... .......................................... ... ... .............. 15

ERROR CODES ............................................ ... .......................................... ... ................................................. 16

INSTALLATION MANUAL ............................................................................................................17

CONTACT INFORMATION .......................... ........................... ............................ .. ........................32

OPERATION MANUAL

Rinnai 4 RHFE 952_1252 OIM

BEFORE YOU START

INSTALLATION REQUIREMENTS

This heater must be installed only by an authorised per son. The installation must conform to loca l regulations. The installation must also comply with the instructions supplied by Rinnai.

Service and removal must be carried out by only an autho ris ed perso n.

CERTIFICATION

The Rinnai RHFE-952ER / RHFE-1252ER has been certified by the Australian Gas Association. The AGA Certification Number is sh own on the applianc e dataplate.(Located on the top right hand corner of the

right hand side panel). No parts or functions should be modified or permanently removed from the heater. Please keep these instructions in a safe place for future reference.

FLUE INSTALLATION MANUAL

These instructions are to be used in conjunc tion with the Rinnai “Power Flued Flam efire Space Heater Co-axial Flue System Installation Manual” supplied with flue kits ASPDFK or ASPKIT03.

CARTON CONTENTS / ITEM CHECKLIST

The components for RHFE-952ER / RHFE-1252ER Flamefires are supplied in 3 separate cartons, the following tables list which components are in each carton. Ensure that the components listed are present befo re proceeding with the installation.

Component Descriptions

(Image of RHFE-952ER shown)

Carton Contents

Engine Fascia Burner

Media

RHFE-952ER / RHFE-1252ER Engine and dress guard. Remote Control. Fixings: Screw M4 x 20 Pan Phil Zinc (x1). Flue Exhaust Lock (see separate Co-axial Flue Installation Manual for details). Cable Tie 300mm. Fascia Mounting Screws (x2 pre-installed in the engine fascia mounting brackets). This Operation and Installation Manual. Ceramic Granules (x2 Bags RHFE-952ER/ x3 Bags RHFE-1252ER use with Log set inst). 1/2” BSP x 5/8” UNF Flare Brass Adaptor (x1). 1/2” Flare Brass Nut (x1). 5/8” UNF Flare Brass Plug (x1). Semi-rigid Stainless Steel gas pipe with 5/8” connections (x1). RHFE-952ER / RHFE-1252ER - Fascia.

A. Ceramic Log Set (RHFE-952ER x8 logs, RHFE-1252ER x10 logs). B. Ceramic Stone Set (RHFE-952ER x30 stones, RHFE-1252ER x40 stones).

A B C

14 A

14 B

ABC

3456789101112131414

Rinnai Australia 5 Operation & Installation Manual

INSTALLATION RECORD

INSTALLERS / GAS FITTERS DETAILS

Installer Name: ____________________________________________________________________ Company Name: ____________________________________________________________________ Company Address: ____________________________________________________________________

____________________________________________________________________ ____________________________________________________________________

Company Contact Details Telephone: ____________________________________________________________________ Mobile Phone: ____________________________________________________________________

Certificate of Compliance / Certification Number: _____________________________________________

Authorised Persons - Licence Number: _____________________________________________________ Installers Signature: ____________________________________________________________________ Installation Date: ____________________________________________________________________

APPLIANCE DETAILS

Model Number: ____________________________________________________________________ Serial Number: ____________________________________________________________________ Installation Address: ____________________________________________________________________

____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________

THIS APPLIANCE MUST BE INSTALLED, SERVICED AND REPAIRED ONLY BY AN AUTHORISED PERSON.

The mesh dress guard supplied with this appliance must not be permanently re moved as it fulfils an operational safety function. Additional dress guards including free standing types may be used in conjunction with, but not replace, the dress guard supplied with this appliance.

WARNING

Rinnai 6 RHFE 952_1252 OIM

ABOUT RHFE-952ER / RHFE-1252ER SPACE HEATERS

GENERAL DESIGN LAYOUT

FEATURES

Rinnai RHFE952ER - (shown with the ceramic stone set installed) Rinnai RHFE1252ER - (shown with the ceramic log set installed) Appliance push button control panel

ON / OFF button

Standby Indicator (Red) Room air return / Inlet filters - Dust filter meshing is fixed to the inlets of the room air return. Glass flame window Burner box - ceramic stone set / ceramic log set and burn media Warm air discharge vent Remote (IR) control receiver window Remote (IR) control

Standby / ON button

Flame Up / Down buttons

Room temperature display (displays the current temperature of the r oom in wh ich the control is located ) Viewing window for error code display (This is located behind the fascia, see page 15 for details)

• Room Sealed: Air for combustion is taken from the outside and the flue products are exhauste d to the outside. This means heater operation has no effect on the composition and quality of air in the room.

• Push Button Ignition: Only one touch of the STANDBY/ON switch is all that is required to operate the heater.

• Remote (IR) Control: Infra Red remote for flame height adjustment with inbuilt room temperature display.

2 6 5 2 61a 51b

b345678

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SAFETY

DO NOT MODIFY THIS APPLIANCE. Failure to comply with these instructions could result in a fire or explosion, which could cause

serious injury, death or property damage. Improper installation, adjustments, service or maintenance can cause serious injury, death or

property damage. Such work must only be performed by an authorised person.

• The appliance must be installed in accordance with the local gas and electrical authority regulations.

• Flue terminal must always vent directly to outdoors.

• DO NOT extend the flue vertically or horizontally in ways othe r than prescr ibed in this a ppliance manufacturer’s installation instructions.

• For information on gas consumption, see data plate on the appliance.

• WARNING: This heater MUST NOT be used if either of the glass panels are damaged.

• When considering installation ensure minimum clearances as follows are adhered to:

• Heat radiating from the front of this heater may over time affect the appearance of some materials used for flooring such as carpet, vinyl, cork or timber. This effect may be amplified if the air in the room contains cooking vapours, candle vapours and cigarette smoke, etc. To avoid this possibility, it is recommended that a mat or similar protective sheet be placed in front of the appliance, extending at least 750 mm in front of the dress guard. Refer to page 20 for mantle clearances, additional installation information and warnings.

• This appliance MUST NOT be installed where curtains or other combustible materials could come into contact with it. In some cases curtains may need restraining.

• This appliance is NOT intended for u se by persons (including children) with reduced physical, sensory or mental capabilities or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

• The appliance is NOT intended for use by young children or infirm persons without supervision.

• Young Children must be supervised when in the vicinity of this heater while it is in operation.

• For protection of young children or the infirm a secondary guard is required.

• If the supply cord is damaged or requires replacing, it must be replaced by the manufacturer or the manufacturer's agent or similarly qualified person in order to avoid a hazard.

• The heater MUST NOT be located immediately below a power socket outlet.

• A dedicated 230 V earthed 10 Amp power point must be used with this appliance.

• DO NOT modify this appliance. Modifying from original specifications may create a dangerous situation and will void your warranty.

• Only the flue components specified by Rinnai must be used.

• Unpack the heater and check for damage. DO NOT INSTALL A DAMAGED HEAT ER. If t he hea te r is damaged, contact your supplier for advice.

• Before installing the heater, check the label for the correct gas type (refer rating plate, inside the appliance).

• Refer to local gas authority for confirmation of the gas type if you are in doubt.

• Suitable ONLY for indoor installation.

• DO NOT operate this appliance before leak checking hoses and gas cylinder connection.

• NOT to be connected to an LP gas cylinder located indoors.

THIS APPLIANCE MUST BE INSTALLED, SERVICED AND REPAIRED ONLY BY AN AUTHORISED PERSON.

WARNING

IMPORTANT

100mm

250mm

1000mm

750mm

WARNING

Rinnai 8 RHFE 952_1252 OIM

SAFETY

DO NOT restrict the warm air discharge by placing articles in front of the heater. This appliance must not be used for any purpose other than heating.

DO NOT allow anyone to post articles through the louvres or let flammable and combustib le materials to come into contact with the heater.

DO NOT place articles on or against this appliance, on the heaters top panel or obstruct the auto overheat discharge vent.

DO NOT spray aerosols in the vicinity of this appliance whilst the heater is operating. Most aerosols contain flammable gas, which can be a fire hazard if used near the heater when it is in use.

DO NOT store flammable materials near this appliance. DO NOT modify this appliance.

Young children should be supervised at all times. Hand or body contact with the warm air discharge louvres and glass must be avoided.

DO NOT allow young children or the infirm to sleep directly in front of the heater while in operation. DO NOT allow anyone to sit on or lean against the appliance.

DO NOT unplug the heater while it is in operation or while the fans are still cycling. Unplugging the heater while in

operation may cause the over-temperature switch to activate preventing the heater from restarting. A dedicated 230~240V 50Hz 10 Amp power point must be used with this appliance. DO NOT use power boards or

double adaptors to operate this appliance. The appliance MUST NOT BE located below a power point. Heat emanating from the front of this appliance may over time affect the appearance of some materials used for

flooring such as carpet, vinyl, cork or timber. This effect may be amplified if the air in the room contains cooking vapours or cigarette smoke. To avoid this possibility, it is recommended that a mat be placed in front of the appliance, extending at least 750 mm in front of it.

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SAFETY

SAFETY DEVICES

Initial start-up: This heater has a one-time start up cycle. Should there be a fault in the heater no more than 3 manual restarts should be attempted. If the heater still fails to operate a service call will be required. Refer to the “CARE AND MAINTENANCE” pages; 13 through 15 for further information.

Over Heat Thermistor: Should the heater get too hot during operation, (for example when the air outlet louvres are blocked), this device will automatically turn the gas off and allow the heater to be manually restarted, (automatic re-start will not occur). Refer to the “CARE AND MAINTENANCE” pages; 13 through 15 for further information.

Over heat Thermal Fuse: In the unlikely event of the Over Heat Thermistor failing or some other fault occurring the Over Heat Thermal fuse will operate completely shutting the appliance down. This device is a 'one hit' only function, a service call will be required to reinstate operational ability to your heater. Refer to the “CARE AND MAINTENANCE” pages; 13 through 15 for further information.

Power Failure: Refer to page 10. In the event of power failure or power disruption your heater will shut down completely, manual restarting will be required. Refer to the “CARE AND MAINTENANCE” pages; 13 through 15 for further information.

Electric fuse: The electrical circuits are protected by a fuse. Refer to the “CARE AND MAINTENANCE” pages; 13 through 15 for further information.

Flame Failure Sensing System: These devices within the appliance automatically cut of the gas supply to the burners in the event of a flame failure. Refer to the “CARE AND MAINTENANCE” pages; 13 through 15 for further information.

Pressure Relief: The burner box glass panel is secured to the burner box via spring loaded pressure relief fasteners.

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CONTROL PANEL OPERATION

TO TURN YOUR HEATER ON

Access the 'Push Button Control Panel' . This is located on the top left hand side of the appliance.

Step 1. Press the ON / OFF button once. You will be

able to hear the ignition sparking.

Step 2. The sparking ignition stops when the pilot flame

has been established. The main burner then ignites off the pilot flame and

is automatically preset to Stage 5 - High Flame.

TO TURN YOUR HEATER OFF

To turn the heater ‘OFF’ press the ‘ON’/’OFF’ button once, when the heater is in the off state the Red Power Indicator will be extinguished.

INTERRUPTION TO ELECTRICITY OR GAS SUPPLY DURING OPERATION

Interruption to the power or gas supply will turn your heater off and a restart will be required. This is a safety feature designed to ensure that un-attended starts do not occur after power or gas interruptions.

RESTART PROCEDURE AFTER INTERRUPTION TO ELECTRICITY SUPPLY

To restart your heater once power has been restored follow the steps for “TO TURN YOUR HEATER ON” as above.

FULL CONTROL AND PARTIAL CONTROL

Full operation of the heater is only possible by using the remote control. In the event of a mispla ced or broken remote control or if the batteries for the remote control are flat, this appliance may still be operated in a limited capacity by using the power ON/OFF button of the 'Push Button Control Panel' located on the top left hand side of the appliance.

The heater will automatically modulate between flame settings to maintain the default set temperature of 22°C.

BEFORE PROCEEDING ENSURE THE GAS AND ELECTRICITY ARE TURNED ON. When the heater is in the OFF condition (the power supply connected and switched ON but the

heater turned OFF) the Red Power Indicator will be extinguished. This is normal.

FLAME HEIGHT AND FAN SPEED The relationship between flame height and fan

speed is factory preset and cannot be adju st ed. Refer to “REMOTE CONTROL OPERATION” on

the next page for Flame / Fan options.

Flame Height 12345

Fan Speed

(2 speed only) Low Low Low High High

No control of the flame or heat output is possible via the appliance ON/OFF button.

NOTE

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NOTE

+ 22 hidden pages

Rinnai RHFE-952ER, RHFE-1252ER Operation & Installation Manual

Specifications and Main Features

Frequently Asked Questions

User Manual