Ricoh MP1350 User Manual
Ricoh Aficio MP1350
135ppm Monochrome
Print ▪ Copy ▪ Scan
www.BERTL.com
Copyright © 2006 MCA Internet, LLC dba BERTL. 13 November
2006
All Rights Reserved. The license under which this document is made available and applicable law prohibit any reproduction or further transmission of any portion of this document. This
document may only be viewed electronically through the www.BERTL.com Web site and may not be stored in electronic or hard copy format. Any reproduction of trademarks is strictly
What’s Inside
Click on an entry to go to the page listed.
Introduction..........................................................................................................4
Device Features Summary .......................................................... 4
Paper Handling: Paper Input...............................................................................5
Paper Handling: Input Features Summary ..................................5
Reloading Paper Supplies ........................................................... 6
What We Liked............................................................................. 6
What We Would Like to See........................................................ 6
Paper Handling: Paper Output/Finishing ..........................................................7
Paper Handling: Output/Finishing Features Summary................ 7
Finishing Options .........................................................................7
Finisher Productivity.....................................................................7
What We Liked............................................................................. 8
What We Would Like to See........................................................ 8
Routine Maintenance...........................................................................................9
Maintenance Features Summary.................................................9
What We Liked............................................................................. 9
What We Would Like to See........................................................ 9
Paper Jam Removal ..................................................................10
Toner Replacement Process ..................................................... 11
Device Management .........................................................................................12
What We Liked........................................................................... 13
What We Would Like to See...................................................... 13
Status Monitoring....................................................................... 14
Job Queue Reporting.................................................................14
Security Settings........................................................................15
Address Book Management.......................................................16
Cost Control Reporting ..............................................................16
Scan Templates.........................................................................16
Email Notification Alerts.............................................................17
Job Log Management................................................................17
Security...............................................................................................................18
Security Features Summary ...................................................... 18
What We Liked........................................................................... 19
What We Would Like to See...................................................... 19
Ricoh Aficio MP1350
Copyright © 2006 MCA Internet, LLC dba BERTL. 13 November 2006
All Rights Reserved. The license under which this document is made available and applicable law prohibit any reproduction or further transmission of any portion of this document. This
document may only be viewed electronically through the www.BERTL.com Web site and may not be stored in electronic or hard copy format. Any reproduction of trademarks is strictly
prohibited. BERTL accepts no responsibility for any inaccuracies or omissions contained in this document.
Page 2
Page 3
Ricoh Aficio MP1350
Copyright © 2006 MCA Internet, LLC dba BERTL. 13 November 2006
All Rights Reserved. The license under which this document is made available and applicable law prohibit any reproduction or further transmission of any portion of this document. This
document may only be viewed electronically through the www.BERTL.com Web site and may not be stored in electronic or hard copy format. Any reproduction of trademarks is strictly
prohibited. BERTL accepts no responsibility for any inaccuracies or omissions contained in this document.
What’s Inside
Click on an entry to go to the page listed.
Accessibility ......................................................................................................20
User Accessibility for Device Controls.......................................20
User Accessibility for Paper Refilling.........................................20
User Accessibility for Paper Jam Removal................................20
What We Liked........................................................................... 20
What We Would Like to See...................................................... 20
Copy ...................................................................................................................21
Copy Features Summary...........................................................21
What We Liked........................................................................... 22
What We Would Like to See...................................................... 22
Image Quality.............................................................................23
Print on Demand ................................................................................................25
Document Server from Control Panel........................................26
Document Server from Printer Driver ........................................27
Document Server from Web Browser........................................28
What We Liked........................................................................... 29
What We Would Like to See...................................................... 29
Print.....................................................................................................................30
Print Features Summary............................................................30
Print Productivity........................................................................31
Batch Printing............................................................................. 32
PCL6 Print Driver Functionality..................................................33
RPCS Print Driver Functionality.................................................34
Image Quality.............................................................................36
What We Liked........................................................................... 37
What We Would Like to See...................................................... 37
Scan.....................................................................................................................38
Scan Features Summary...........................................................38
Scan to Email.............................................................................39
Scan Data Capture Accuracy.....................................................41
Scan Data Capture Productivity.................................................43
Mixed Media and Batch Scanning .............................................44
Original Handling Capabilities.................................................... 45
Color Dropout............................................................................. 46
What We Liked........................................................................... 47
What We Would Like to See...................................................... 47
Summing Up ......................................................................................................48
About BERTL .....................................................................................................49
Copyright © 2006 MCA Internet, LLC dba BERTL. 13 November 2006
All Rights Reserved. The license under which this document is made available and applicable law prohibit any reproduction or further transmission of any portion of this document. This
document may only be viewed electronically through the www.BERTL.com Web site and may not be stored in electronic or hard copy format. Any reproduction of trademarks is strictly
prohibited. BERTL accepts no responsibility for any inaccuracies or omissions contained in this document.
Page 4
Ricoh Aficio MP1350
At 135-ppm, Ricoh’s new Aficio MP1350 adds a further 30ppm to Ricoh’s high volume production top speed. Ricoh
users will recognize the MP1350 as being similar in build
and stature as the Aficio 2105, which was the third
generation Ricoh production MFP.
While the 1st and 2nd generation light production products
showed jumps in functionality, feature set and production
capabilities since the introduction of the Aficio 850 many
years ago, the MP1350 in BERTL’s opinion is the biggest
single generation advance in Ricoh’s light production
history.
The list of new features, options, and new third party
partners that have been added to the MP1350, and its
sister products, the MP1100 (110-ppm) and MP9000 (90ppm) is impressive.
The product is still, in BERTL’s opinion sitting in a variety of
potential market places. On the one hand, its relatively low
price point, small footprint/ppm ratio, and wide
multifunctional feature set means that it can still be
considered as a front office workhorse.
However, with a choice of powerful EFI Fiery or MicroPress
print workflow and processing options, GBC StreamPunch
III, 13” x 18” media support, Plockmatic production class
engine speed booklet-making facilities including squareedge bind, up to 6,500 sheet 13” x 18” online paper
capacity and twin cover inserters all place the MP1350 in
the high volume production bracket.
BERTL analysts during their first evaluation of the MP1350
were provided with this device equipped with Ricoh’s own
embedded print controller. This controller is clearly
designed to accommodate the front office user and
workflow demands rather than those in a light production,
CRD or quick printer environment.
For that reason, BERTL’s first evaluation of the Ricoh
MP1350 will be written from the analytical perspective of
the front office environment where a wide feature set needs
to be user friendly and priced based on delivering a wide
range of documents for the general office environment.
BERTL will be revisiting the MP1350 shortly, carrying out a
second evaluation of the device from a CRD/quick printer
light production perspective, with the device this time
equipped with the EFI Fiery and/or MicroPress processing
and workflow capabilities.
During the next evaluation, BERTL’s analysts will be
scrutinizing the device within a productivity and image
quality standpoint from the back office buyer’s perspective.
Over the course of its initial testing, BERTL analysts put the
Ricoh Aficio MP1350 through its paces with a wide range of
vertical sector workflow scenarios from both desktop and
walk up applications ranging from simple text only Word
files to high resolution PDF files and complex architectural
CAD planning projects. Scanning came under great
scrutiny with productivity, functionality, and data capture
accuracy from a real world OCR perspective. All have
come under review.
Monochrome Engine Speed 135-ppm
Color Engine Speed Not Applicable
First Copy Out Mono 3.0 sec.
First Copy Out Color Not Applicable
Warm Up Time Less than 360 seconds
Maximum Monthly Volume 1,000,000
Copy Standard
Print Optional
PSTN Fax No
Internet/Network Fax No
TWAIN Scan Optional
Network Scan Optional
Device Features Summary
Introduction
Copyright © 2006 MCA Internet, LLC dba BERTL. 13 November 2006
All Rights Reserved. The license under which this document is made available and applicable law prohibit any reproduction or further transmission of any portion of this document. This
document may only be viewed electronically through the www.BERTL.com Web site and may not be stored in electronic or hard copy format. Any reproduction of trademarks is strictly
prohibited. BERTL accepts no responsibility for any inaccuracies or omissions contained in this document.
Page 5
Ricoh Aficio MP1350
Market Background Information:
Paper handling is a core requirement of every
device. If a device cannot create documents a
user wants on the paper they need, it does
not matter how fast the print engine is, or how
many pages it can produce in a month.
Paper handling comes down to three key attributes:
weight, capacity, and size.
Weight
The majority of paper used in general circulation is graded
between 20 lb. bond/80gsm and 28 lb. bond/105gsm. If a
device cannot handle these weights through the main
paper sources, users are forced to use the low capacity
bypass tray. This results in a higher user intervention rate.
The straight paper path of the bypass tray lets it handle
heavier paper stocks to create business cards, covers for
reports, product brochures, menus, tickets, programs, and
other special documents. Paper weights for this type of job
usually start at 90 lb. index/163gsm with business card
stocks often weighing more at 110 lb. index/200gsm.
Capacity
To reduce user intervention rates on long print runs,
departmental and production devices come with higher
standard paper capacity than the lower speed, lower
volume workgroup devices. Devices with 3,000- to 4,000sheet capacity as standard are commonplac e, with some
offering extensive upgrades of 7,000 to 8,000 sheets.
A device’s maximum capacity (without increasing the
device footprint) depends upon the paper source
configuration. Standard paper trays typically are universal
or adjustable trays that can accommodate a wide range of
paper supplies. Paper upgrade options on some devices
include additional universal trays or a high-capacity
tandem drawer.
A tandem drawer maximizes letter capacity by
accommodating dual stacks of paper side-by-side.
However, larger-sized paper supplies cannot be loaded.
To raise capacity even further, some units can be
equipped with a side-mounted large capacity unit. These
trays are usually limited to letter sized paper supplies only.
Size
Letter size paper is used in the majority of day-to-day
business operations. Legal and financial documents often
are printed on the longer legal (8.5” x 14”) stock size.
However, some environments also rely heavily on the
larger ledger sizes for printing spreadsheets, schematics,
design layouts, plans, and for copying books or
magazines.
Save Service Click Charges
Users with front office devices usually get charged a
service click as part of the lease agreement. This click
doubles when printing on ledger paper. However, due to
their large volumes, production environments often pay the
same click charge for ledger as they do letter. For that
reason, many production departments print two letter
documents onto one ledger-sized paper and guillotine the
sets offline. This reduces service costs by as much as 50
percent. As such, many production buyers will be looking
for high ledger capacity units to maximize this opportunity.
Standard Paper Capacity 3,000 sheets
Maximum Paper Capacity 8,050 sheets
Bypass Tray Capacity 500 sheets
Maximum Paper Size (bypass) 13” x 18”
Maximum Paper Size
(main trays)
13” x 18”
Min/Max Paper Weight (bypass) 16 lb Bond / 110 lb Index
Min/Max Paper Weight
(main trays)
16 lb Bond / 110 lb Index
Standard Legal Capacity 1,000 sheets
Maximum Legal Capacity 5,500 sheets
Standard Ledger Capacity 1,000 sheets
Maximum Ledger Capacity 5,500 sheets
Standard Paper Sources 3
Maximum Paper Sources 7
Post Process Insertion (PPI) Optional, Dual Tray
PPI Capacity 2 x 200 sheets
Paper Handling: Input Features Summary
Paper Handling: Paper Input
Copyright © 2006 MCA Internet, LLC dba BERTL. 13 November 2006
All Rights Reserved. The license under which this document is made available and applicable law prohibit any reproduction or further transmission of any portion of this document. This
document may only be viewed electronically through the www.BERTL.com Web site and may not be stored in electronic or hard copy format. Any reproduction of trademarks is strictly
prohibited. BERTL accepts no responsibility for any inaccuracies or omissions contained in this document.
Page 6
Ricoh Aficio MP1350
Reloading Paper Supplies
The main tandem unit on the device is easy to reload with
users dropping in up to two reams of media into each side
of the unit with ease.
BERTL analysts were impressed by the build and design of
the universal drawers in the LCT modules. They were solidly constructed and easy to use and refill. To adjust in one
direction (the long edge) users release a locking lever
found to the right of the metal paper guide. Once released,
users can slide the guide plate stopping at any position
where the plate can then be locked again. The other direction guide can also be adjusted easily with a sliding guide
and green color coded handles. To avoid guide movement
during long print runs, the sliding guides can be locked in
place using green color coded twist screws. BERTL prefers
the rail design that Ricoh has adopted rather than the precut guides that some competing units use. This slide is
faster, allows for a wider range of custom stocks, and met
with BERTL analysts’ standards.
BERTL was also pleased to see that opening the paper
decks is now facilitated via a handle that can be gripped
from above or below. This makes the process easier than
the bottom gripping design of previous generation products.
WHAT WE LIKED:
• The Ability to reload one side of the tandem drawer
while the other side is loaded and feeding paper into the
run allows other media sources to be used for other
stocks.
• Ejection of unwanted tab sheets allows companies to
bulk purchase one tab set stock rather than order tab
sets that depend upon the job, thus allowing a wider
range of front office documents to be printed on demand with less opportunity for user errors.
• The support for legal and ledger media supplies allows
longer uninterrupted print runs of non letter documents
to be carried out. This can be an important consideration for some vertical and horizontal sector markets
such as legal, government, architectural, marketing departments, and manufacturing.
• The twin unit cover inserter capability extends document production capabilities of the device beyond that
offered by some high end departmental MFP products.
• Handles on drawers can now be gripped from above
and below, making reloading easier.
• The well designed paper guide adjustment system allows users to quickly and accurately change media
types and guides in a multi-user, mixed workflow environment.
• The tray settings feature displays an overview of all paper drawer, pre-defined settings.
WHAT WE WOULD LIKE TO SEE:
• Support for coated stocks would allow the device to be
used for overprinting, pre-printed offset shell template
sheets.
Paper Handling: Paper Input
Above: Tandem 2 x 1,000 sheet paper
feed unit with one side loaded and one
side being reloaded
Right: Large capacity tray loaded with
letter-sized colored card stock
Copyright © 2006 MCA Internet, LLC dba BERTL. 13 November 2006
All Rights Reserved. The license under which this document is made available and applicable law prohibit any reproduction or further transmission of any portion of this document. This
document may only be viewed electronically through the www.BERTL.com Web site and may not be stored in electronic or hard copy format. Any reproduction of trademarks is strictly
prohibited. BERTL accepts no responsibility for any inaccuracies or omissions contained in this document.
Page 7
Ricoh Aficio MP1350
Market Background Information:
The paper output handling options can range
from duplex output to saddle-stitch booklet
making capabilities. Many devices offer a
choice of finishers providing a low cost,
minimum footprint solution, or a high-
capacity, fully-featured solution.
Stapling
Departmental and light production class devices should
offer finishers with at least 50-sheet capabilities with
some offering 100-sheet capabilities. They can usually
handle corner and double stapling. Saddle-stitch heads
up the finishing capabilities, allowing users to create
folded, center-stapled booklets.
Offset Output and Offline finishing
All light production devices offer offset stacking (where
each set is offset from the next) to make it easier to
separate jobs. In addition to offline stacking, front office
devices offer a diverse range of finishing capabilities.
This creates a one-stop document creation solution.
While many production devices offer extensive inline
finishing features, many production environments use
offline dedicated finishing solutions. This leaves the print
devices to just focus on creating the printed sheets. In
this workflow, the stacking becomes more critical with
production buyers looking for tight document alignment.
So, sets can be picked up and loaded into the finisher
unit
Maximum Output Capacity
3,500 sheets
Duplex Capability Standard
Maximum Paper Weight
Through Duplex Unit
80 lb cover
Maximum Stapling Capacity 100 sheets
Maximum Booklet/Saddle-stitch
Capacity
30 sheets (120 page booklet)
Hole Punch Options
GBC StreamPunch III, which
offers CombBind, ColorCoil,
VeloBind, WireBind and ProClick punch dies, 3-hole
Physical Mail Bin Option Not Available
Folding Options Z-fold, V-fold (booklet)
Paper Handling: Output /Finishing Features Summary
Finishing Options
The Ricoh Aficio MP1350 comes with a wealth of finishing and document output options. A 3,000 sheet finisher
with 100-sheet, multi-position stapling will be the option
added to the vast majority of units. In addition, the device
can be equipped with a Plockmatic saddle-stitch bookletmaker, a Z-fold unit (that allows legal and ledger stocks
to be incorporated into letter-sized documents), a twin
cover inserter (for including pre-printed
materials after the fusing process) and
the GBC StreamPunch III inline, multidie set professional punch unit.
Finisher Productivity
There was minimal slowdown when
workflow was switched from standard
simplex to duplex or single corner staple modes. Dual stapling added a
slight delay, with saddle-stitch adding a
further delay but neither should be regarded as significant and are better
than the results we have seen from
some competing units. The Z-fold feature had a significant effect on through
ledger engine speed, which dropped by
42 percent.
Paper Handling: Paper Output/Finishing
Copyright © 2006 MCA Internet, LLC dba BERTL. 13 November 2006
All Rights Reserved. The license under which this document is made available and applicable law prohibit any reproduction or further transmission of any portion of this document. This
document may only be viewed electronically through the www.BERTL.com Web site and may not be stored in electronic or hard copy format. Any reproduction of trademarks is strictly
prohibited. BERTL accepts no responsibility for any inaccuracies or omissions contained in this document.
Page 8
Ricoh Aficio MP1350
Paper Handling: Paper Output/Finishing
WHAT WE LIKED:
• Extensive finishing options offer front office buyers a
wealth of inline finishing capabilities, plus easy one step
production ready for offline bindery.
• The inline GBC StreamPunch III option offers a great
way to reduce printing footprint and costs versus a dedicated offline punch unit.
• The dual 200-sheet cover inserter allows pre-printed materials such as color covers, delicate materials, and other
sources into a document. This bypasses the high temperature fusing unit. The added ability to incorporate
these preprinted stocks anywhere in the document
(versus being limited to covers only as found on some
rival units) further extends the range of documents that
the device offers users, in contrast to rival devices.
• The Z-fold option allows ledger-sized documents to be
folded and bound into a letter-sized document in a flush
format. This is a useful feature that allows documents
that incorporate financial spreadsheets, engineering
plans, maps and large scale diagrams, schematics, etc.,
to be included within a bound letter sized document
workflow.
• The ability to create saddle-stitch documents from letter/
legal and ledger paper stocks sets this device apart from
some competitors who are limited to letter and ledger
and omit legal media sizes, which is a weakness in vertical sectors such as education and religious institutions
who create a lot of the larger legal-sized booklets rather
than pay the double click for ledger.
WHAT WE WOULD LIKE TO SEE:
• If the finishing unit was able to independently process
printed materials from other printing devices in the office
such as color desktop printers (using the post process
insertion unit as the input feed source), users would get
more mileage out of their investment. This is a feature
offered on several rival devices.
• There should be a more versatile folding option that
could create tri-fold documents for insertion into C10
mailing envelopes or a gatefold for the production of brochures and other marketing materials.
• An inline perfect binding solution allows users to create
on-demand manuals, school resource books, gover nment reports, and other large documents.
Copyright © 2006 MCA Internet, LLC dba BERTL. 13 November 2006
All Rights Reserved. The license under which this document is made available and applicable law prohibit any reproduction or further transmission of any portion of this document. This
document may only be viewed electronically through the www.BERTL.com Web site and may not be stored in electronic or hard copy format. Any reproduction of trademarks is strictly
prohibited. BERTL accepts no responsibility for any inaccuracies or omissions contained in this document.
Page 9
Ricoh Aficio MP1350
Market Background Information:
Workgroup devices sold through retail and
traditional IT distribution outlets usually are
maintained by office workers changing the
all-in-one cartridge units that encase the
entire imaging system. Units sold through
the reseller/dealer community are usually maintained by
office workers and trained service engineers. Separate
long-life parts are more complex to install, but offer lower
running costs than the low yield, all-in-one alternatives.
Toner Replacement
Changing the toner or imaging cartridge is a necessary
task that traditionally is avoided by some for fear of the
black dust leaking on clothes or hands. However, most
units today offer clean replacement of toner supplies.
Clearing Paper Jams
The main device issue that office users attempt to
remedy themselves with is the occasional paper jam. As
a general rule, the faster the device engine and the more
paper handling options, the more complex the process of
removing a paper jam is.
Common jam sources come from the duplex unit and
poor loading of paper supplies. The position of the duplex
unit can be a major factor in the ease of paper jams and
the method of loading paper supplies can be a factor in
the overall number of jams that occur.
Toner Yield 60,000 @ 6%
Drum Life 2,000,000 images
Fuser Life Info Not Available
Developer Life 500,000
Toner Refill During Printing Yes
End-user replaceable drum unit Yes (for TCRU customers only)
End-user replaceable fuser unit Yes (for TCRU customers only)
Maintenance Features Summary
Routine Maintenance
WHAT WE LIKED:
• The paper jam removal process was well illustrated with
an active moving display on the large touch screen. This
walks the user through each step.
• Refilling the toner was easy to carry out and there were
no spills.
• Toner refilling on the fly, courtesy of dual toner supplies,
results in fewer downtimes and offers flexibility to buyers
looking to place the device in a high volume environment.
• The visible red indicator light identifies when the device
is offline and in need of attention. This reduces downtime.
• The SmartDeviceMonitor Cluster mode can be set up to
automatically reroute jobs away from a device undergoing routing maintenance. This prevents bottlenecks from
building up.
WHAT WE WOULD LIKE TO SEE:
• A more simplified jam removal process with fewer jam
points would save time.
Copyright © 2006 MCA Internet, LLC dba BERTL. 13 November 2006
All Rights Reserved. The license under which this document is made available and applicable law prohibit any reproduction or further transmission of any portion of this document. This
document may only be viewed electronically through the www.BERTL.com Web site and may not be stored in electronic or hard copy format. Any reproduction of trademarks is strictly
prohibited. BERTL accepts no responsibility for any inaccuracies or omissions contained in this document.
Page 10
Ricoh Aficio MP1350
Paper Jam Removal
Routine Maintenance
The complex paper path on the Ricoh Aficio MP1350 makes
paper jam removal a multi-stage process and often requires
multiple sheets to be removed from around the device paper
path.
The instructions provided on the large color touch screen
are well laid out, with moving displays that walk the user
through each step of the process. Each area within the device was well labeled and easy to access and lead to no
mishaps during jam removal testing.
There is also an illustrated jam removal guidance list on the
inside of the engine doors, which was useful. It allowed
BERTL analysts to remove jams without having to repeatedly get up and study the top mounted touch screen, which
was not be easily visible while accessing the paper path.
Copyright © 2006 MCA Internet, LLC dba BERTL. 13 November 2006
All Rights Reserved. The license under which this document is made available and applicable law prohibit any reproduction or further transmission of any portion of this document. This
document may only be viewed electronically through the www.BERTL.com Web site and may not be stored in electronic or hard copy format. Any reproduction of trademarks is strictly
prohibited. BERTL accepts no responsibility for any inaccuracies or omissions contained in this document.
Page 11
Ricoh Aficio MP1350
Toner Replacement Process
Dual toner supplies are accessed from a small panel to the
side of the main engine access doors. The access door to
the toner refilling points can be opened without disrupting
the printing process.
The dual toner supply allows for long uninterrupted printing
and allows for refilling on the fly during a print run.
Users simply press in the green tab to release the toner
bottle, then turn the bottle to remove it from the unit. The
toner exit door is positioned at the top of the bottle upon
removal, thus avoiding chances of spillage that could result
from any latent toner left in the bottle.
The new bottle is first shaken, protective packaging
removed, then inserted into the vacant toner bottle location
and twisted until locked in place.
BERTL analysts found the process to be mess-free.
Routine Maintenance
Copyright © 2006 MCA Internet, LLC dba BERTL. 13 November 2006
All Rights Reserved. The license under which this document is made available and applicable law prohibit any reproduction or further transmission of any portion of this document. This
document may only be viewed electronically through the www.BERTL.com Web site and may not be stored in electronic or hard copy format. Any reproduction of trademarks is strictly
prohibited. BERTL accepts no responsibility for any inaccuracies or omissions contained in this document.
Page 12
Ricoh Aficio MP1350
Market Background Information:
An efficient device management backbone is
needed to take maximum advantage of the
feature set within a device, be it a printer,
fax, scanner, or multi-functional product.
Device management is commonly-supported through a
Web server on the device controller. This Web server is
accessed using any desktop Internet browser. The user
simply enters the IP address of the device into the URL
address line.
General Office Users
Administrators and office users have different
management and monitoring needs. End users want to
know if a device is capable of handling a job, supply
levels, and a list of jobs already committed to print.
For MFPs with document storage and communications
capabilities, end users also need desktop management of
print on demand, stored document viewing (to check print
on demand files or incoming faxes), and for the more
advanced, the creation of scan-to-email or scan-to-file
destination templates.
Administrators
An office or network manager looks for greater control
over the device functionality and setup without leaving
their desk. They may be looking to manage network
setup, establish security for IP filter ranges, apply cost
control measures, check supply levels, and set up
automated email alerts to different staff members when
problems occur.
Due to the nature of the Web server, this capability is
usually limited to an individual device. Many
manufacturers also include a network device
management fleet tool, which allows for the monitoring
and management of multiple devices around the network
concurrently. Many also provide plug-ins to the most
popular IT device management utilities to ensure that the
maximum amount of information can be relayed from
their device to the third-party application.
Device Management
Ricoh’s Device Management Utilities
Ricoh provides a selection of device management applications for use with the Ricoh Aficio MP1350 and other digital
imaging products in its range. These include:
• WebImageMonitor
• SmartDeviceMonitor
• WebSmartDeviceMonitor
• @Remote
• WebJetAdmin Plugin (supported but with limited features)
BERTL analysts did not review the WebSmartDeviceMonitor,
@Remote Fleet or HP WebJetAdmin Plug-In utilities and has
restricted its commentary to the first two utilities listed above
with more of a focus on the WebImageMonitor.
Copyright © 2006 MCA Internet, LLC dba BERTL. 13 November 2006
All Rights Reserved. The license under which this document is made available and applicable law prohibit any reproduction or further transmission of any portion of this document. This
document may only be viewed electronically through the www.BERTL.com Web site and may not be stored in electronic or hard copy format. Any reproduction of trademarks is strictly
prohibited. BERTL accepts no responsibility for any inaccuracies or omissions contained in this document.
Page 13
Ricoh Aficio MP1350
Device Management
WHAT WE LIKED:
• The WebImageMonitor provides the same common interface and feature set as found on other Ricoh MFP devices. This is a major advantage to the adminIT department who can navigate and manage devices across an
entire fleet easily.
• The queue manager provides a full list of print jobs including page and set quantities. This gives desktop users a
good feel for the print workflow lined up for processing.
• Design of the device management interface from both the
desktop and walk up panel are very user friendly, allowing
for quick efficient maintenance and management.
• Well-designed and user-friendly device management from
the walk up touch screen interface allows users to quickly
view, reorder, and delete jobs in the queue.
• The print on demand functionality (Document Server) is
well managed through the WebImageMonitor.
• Address book and scan profiles can be easily set up.
WHAT WE WOULD LIKE TO SEE:
• The ability to pause a job in the queue from desktop or
device touch screen would allow administrators to check
on a job before releasing it.
Copyright © 2006 MCA Internet, LLC dba BERTL. 13 November 2006
All Rights Reserved. The license under which this document is made available and applicable law prohibit any reproduction or further transmission of any portion of this document. This
document may only be viewed electronically through the www.BERTL.com Web site and may not be stored in electronic or hard copy format. Any reproduction of trademarks is strictly
prohibited. BERTL accepts no responsibility for any inaccuracies or omissions contained in this document.
Page 14
Ricoh Aficio MP1350
Status Monitoring
The status tab provided all the pertinent status
factors of the device at a glance. However,
there is no indicator of likely page yields remaining based on current coverage patterns.
Job Queue Reporting
The Admin mode in WebImageMonitor includes
the option to change the order of jobs and to
delete jobs. These functions are not available
to desktop users, but can be accessed using
the walk up touch screen panel.
Walk up and desktop queue management allows multiple jobs to be deleted at once. This
allows administrators to quickly remove jobs
that have been sent repeatedly.
From the touch screen panel, users can also
view the jobs in progress and can view a time
of completion. Job lists were divided into copy/
document server and printer. However users
could also display the entire job queue as a
single list by choosing Job Order, which now
displayed the queue with all functions in their
processing order.
We were pleased to see that users could select
and delete multiple jobs in a single step, a feature that some devices do not offer, instead of
forcing administrators to delete surplus jobs
one at a time when bottlenecks occur.
Device Management
Above: Queue monitoring from the desktop.
Below: Job monitoring from the walk up touch screen.
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Page 15
Ricoh Aficio MP1350
Security Settings
Extensive security measures available for the Ricoh
Aficio MP1350 can all be administered using the
WebImageMonitor. Administrators and IT support staff
have a fast, intuitive method to safeguard the device and
information flowing through it. See more information on
security measures in the Security section later in this
report.
Device Management
Network protocols and ports can be switched on and off as required.
IPv4 and six filters can be set up to limit access.
Up to 10 remote IPP user names can be set up.
Digital certificates can be stored for secure communications.
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