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The software described in this publication is furnished under license and may only be used or copied in accordance with the terms of such license.
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WARNING: FCC Regulations state that any unauthorized changes or modifications to this equipment not expressly approved by the manufacturer could void the user’s
authority to operate this equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, and uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause interference in which case the user will be required to correct the interference at his own expense.
Industry Canada Class A Notice
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled,
“Digital Apparatus” ICES-003 from Industry Canada.
Avis de Conformation Classe A d l’Industrie Canada
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la Classe A prescrites dans la norme sur le
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Certificate by Manufacturer/Importer
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Electronics for Imaging, Inc.
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Inverkehrbringen dieses Geraetes angezeigt und die Berechtigung zur Ueberpruefung der Serie auf Einhaltung der Bestimmungen eingeraumt.
Electronics for Imaging, Inc.
RFI Compliance Notice
This equipment has been tested concerning compliance with the relevant RFI protection requirements both individually and on system level (to simulate normal operation
conditions). However, it is possible that these RFI Requirements are not met under certain unfavorable conditions in other installations. It is the user who is responsible for
compliance of his particular installation.
Dieses Geraet wurde einzeln sowohl als auch in einer Anlage, die einen normalen Anwendungsfall nachbildet, auf die Einhaltung der Funk-entstoerbestimmungen geprueft. Es
ist jedoch moeglich, dass die Funk-enstoerbestimmungen unter unguenstigen Umstaenden bei anderen Geraetekombinationen nicht eingehalten wer den. F uer die Einhaltung
der Funk-entstoerbestimmungen seigner gesamten Anlage, in der dieses Geraet betrieben wird, ist der Betreiber verantwortlich.
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Einhaltung mit betreffenden Bestimmungen kommt darauf an, dass geschirmte Ausfuhrungen gebraucht werden. Fuer die beschaffung richtiger Ausfuhrungen ist der Betr eiber
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Software License Agreement
Electronics for Imaging, Inc. grants to you a non-exclusive, non-transferable license to use the software and accompanying documentation (“Softwar e”) included with the F iery
XJ Color Server you have purchased, including without limitation the PostScript
®
software provided by Adobe Systems Incorporated.
You may:
a. use the Software solely for your own customary business purposes and solely with Fiery XJ;
b. use the digitally-encoded machine-readable outline and bitmap programs (“Font P rograms ”) pr ovided with Fiery XJ in a special encrypted format (“Coded Font Programs”)
to reproduce and display designs, styles, weights, and versions of letters, numerals, characters and symbols (“Typefaces”) solely for your own customary business purposes on
the screen of the Fiery XJ or Macintosh monitor used with Fiery XJ;
c. use the trademarks used by Electronics for Imaging to identify the Coded Font Programs and Typefaces reproduced therefrom (“Trademarks”); and
d. assign your rights under this Agreement to a transferee of all of your right, title and interest in and to Fiery XJ provided the transferee agr ees to be bound by all of the terms
and conditions of this Agreement.
You may not:
a. make use of the Software, directly or indirectly, to print bitmap images with print resolutions of 600 dots per inch or greater, or to generate fonts or typefaces for use other
than with Fiery XJ;
b. make or have made, or permit to be made, any copies of the Software, Coded Font P r ograms, accompanying documentation or portions thereof, ex cept as necessary for use
with the Fiery XJ unit purchased by you; provided, however, that under no circumstances may you make or have made, or permit to be made, any copies of that certain portion
of the Software which has been included on the Fiery XJ hard disk drive. You may not copy the documentation;
c. attempt to alter, disassemble, decrypt or reverse engineer the Software, Coded Font Programs or accompanying documentation.
d. rent or lease the Software.
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You ackno wledge that the Software, Coded F ont Programs, T ypefaces, Trademarks and accompanying documentation are proprietary to Electronics for Imaging and its suppliers
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right to patents, copyrights, trade secrets, trademarks (whether registered or unregistered), or any other rights, franchises or licenses in respect of the Software, Coded Font
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trademarks may only be used to identify printed output produced by the Coded Font Programs. A t the reasonable request of E lectronics for Imaging, you must supply samples
of any Typeface identified with a trademark.
The MacApp software is proprietary to Apple Computer, I nc. and is licensed to Electronics for Imaging, I nc. for distribution only for use in combination with Fiery XJ software
utilities.
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Limited Warranty And Disclaimer
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that make it unusable. Electronics for Imaging’s entire liability and your exclusive remedy under this warranty (which is subject to you returning Fiery XJ to Electronics for
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Except for the above express limited warranty, Electronics for Imaging makes and you receive no warranties or conditions on the Products, express, implied, or statutory, and
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For warranty service, please contact your authorized service/support center.
EXCEPT FOR THE ABOVE EXPRESS LIMITED WARRANTY, ELECTRONICS FOR IMAGING MAKES AND YOU RECEIVE NO WARRANTIES OR
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CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Electronics for Imaging does not warrant that the operation of the software
will be uninterrupted or error free or that the Software will meet your specific requirements.
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APPLY T O YOU.
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You agr ee that you will not export or re-export the Softwar e or Coded F ont P rograms in any form without the appropriate United States and foreign government licenses. Y our
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Installation and Service Guide
Contents1
Preface
About this guidexi
About the illustrations in this guidexi
Terminology and conventionsxii
Precautionsxii
Tools you will needxiv
Chapter 1: Introduction
How the Fiery XJ-R/R2 operates1-2
Fiery XJ-R/R2 print options1-3
Fiery XJ-R/R2 remote utility software1-4
Chapter 2: Preparing for Fiery XJ-R/R2 Installation
Overview of the installation procedure2-1
Preparation for Fiery XJ-R/R2 installation2-3
Customer site checklist2-3
Setting customer expectations2-6
Verifying site readiness2-7
Unpacking the Fiery XJ-R/R22-8
Using the Fiery XJ-R/R2 Control Panel2-12
Fiery XJ-R/R2 Control Panel screens2-13
Chapter 3: Connecting the Fiery XJ-R/R2
Preliminary checkout of the Fiery XJ-R/R23-1
Connecting the Fiery XJ-R/R2 to the copier3-5
Verifying the connection3-6
Printing a Fiery XJ-R/R2 test page3-6
Checking scanning and printing3-8
Installing additional options3-9
Connecting the Fiery XJ-R/R2 to the network3-9
Ethernet network connections3-9
Connecting parallel port devices to
the Fiery XJ-R/R23-12
Connecting a CD-ROM drive to the Fiery XJ-R/R23-13
Shutting down and restarting the Fiery XJ-R/R23-14
Chapter 4: Setting Up the Fiery XJ-R/R2
Using Setup4-1
When to perform Fiery XJ-R/R2 Setup4-2
Accessing Setup options4-3
Running Setup4-5
Types of setup screens4-5
vii
Installation and Service Guide
Server Setup options4-7
Network Setup options4-10
Ethernet Setup options4-12
Parallel Port Setup options4-20
To shut down the Fiery XJ-R/R25-3
To open the Fiery XJ-R/R2 chassis5-3
Checking Fiery XJ-R/R2’s internal connections5-7
To check board and cable connections5-7
To check motherboard SIMM connections5-10
Restoring Fiery XJ-R/R2
functionality after service5-11
Removing and replacing circuit boards5-13
Video interface board5-13
User interface board5-15
Motherboard5-18
Removing the Fiery XJ-R/R2 motherboard5-18
Replacing the motherboard5-24
Replacing parts on the motherboard5-28
Motherboard switches5-34
Intake fan5-35
Power switch5-36
Power supply5-37
Checking voltages5-38
Removing and replacing the power supply5-40
Hard disk drive5-41
The Fiery XJ-R/R2 Software Service Kit5-44
Installing Fiery XJ-R/R2 system software5-44
viii
Installation and Service GuideInstallation and Service Guide
Chapter 6: Troubleshooting Procedures
The troubleshooting process6-1
Where problems occur6-2
Before you go to the customer site6-3
Preliminary on-site checkout6-4
Checking the interface cables6-5
Checking the internal components6-6
Checking the Fiery XJ-R/R2 as a stand-alone unit6-8
Isolating the Fiery XJ-R/R26-8
Errors during the Start-up diagnostics6-8
General Fiery XJ-R/R2 system error conditions6-11
Fiery XJ-R/R2’s diagnostic sets6-15
Viewing the diagnostic report6-27
Video interface board diagnostics6-29
Checking the entire Fiery XJ-R/R2 system6-31
Checking the copier interface6-31
Checking network connections6-33
Printing to the Fiery XJ-R/R26-34
Appendix A:Specifications
Hardware featuresA-1
Networking and connectivityA-1
Resolution and formatsA-2
Maximum scan resolutionA-2
Non-imageable areaA-2
Fiery XJ-R/R2 remote utility softwareA-2
Safety and emissions complianceA-2
Appendix B:Assembling the Fiery XJ-R/R2 Furniture
Index
ix
Installation and Service Guide
Preface
The Installation and Service Guide is intended for certified
Fiery XJ-R/R2
servicing a Fiery XJ-R/R2 Color Server
installation and service certification, you should not attempt to
install or service a Fiery XJ-R/R2 Color Server. Electronics for
Imaging, Inc. does not warrant the performance of Color Servers
installed or serviced by non-certified personnel.
About this guide
This guide is divided into the following sections:
•“Preface ” gives general information about this guide and general
information that you should know before you attempt to install
a Fiery XJ-R/R2.
•Chapter 1, “Introduction”, provides general information about
the Fiery XJ-R/R2.
™
and copier service technicians installing or
™
. If you have not received
•Chapter 2, “Preparing for F iery XJ-R/R2 Installation”, describes
the steps you need to take before you install the unit. This
chapter also includes an overview of the Control Panel.
•Chapter 3, “Connecting the Fiery XJ-R/R2”, tells you how to
connect the Fiery XJ-R/R2 to the copier and the network and
verify that the system is working correctly.
•Chapter 4, “Setting Up the Fiery XJ-R/R2”, describes how to
configure the Setup options.
•Chapter 5, “Service Procedures”, describes removal and
replacement procedures for Fiery XJ-R/R2 components.
•Chapter 6, “Troubleshooting Procedures”, identifies the source
of common problems and suggests ways of correcting them.
Fiery XJ-R/R2 customers should not use the technical service
documentation. Please don’t leave your copy of the Installation and
Service Guide behind after you make a service call.
About the illustrations in this guide
The illustrations in this guide reflect the current shipping version of
the Fiery XJ-R/R2 at the time of publication. Components shown
in these illustrations are subject to change. To receive information
about any Fiery XJ-R/R2 components that do not match
illustrations in this guide, contact your authorized service/support
xi
Installation and Service Guide
Preface
center. Technical Support notes will be provided following major
Fiery XJ-R/R2 hardware changes.
Terminology and conventions
The term network administrator refers to the person responsible for
maintaining the network at the customer site.
The term Control Panel
the Fiery XJ-R/R2 that includes the green/red activity light, the
display window (LCD—liquid crystal display), and the buttons to
the right of and below the display window.
The term PC-compatible refers to any IBM PC-compatible
computer capable of running MS-DOS
The term PC-based server refers to any device that may be connected
to the Fiery XJ-R/R2 for parallel printing.
™
is used to describe the area on the front of
®
version 5.0 or later.
When this guide refers to other Fiery XJ-R/R2 manuals, such as the
Administrator Guide, the title is displayed in italics.
The arrow highlights important notes and additional information.
The caution icon indicates a need for special care and safety when
!
handling the equipment.
Fiery XJ-R/R2 Control Panel screen messages and commands
referred to in the text of this guide appear in the
Univers
typeface.
Precautions
Always observe the following general precautions when installing
and servicing the Fiery XJ-R/R2:
1. Report any shipping damage.
If there is any evidence of shipping or handling damage to the
Fiery XJ-R/R2 packing boxes or their contents, save the
damaged boxes and parts, call the shipper immediately to file a
claim, and notify your authorized service/support center.
2. Never alter an existing network without permission.
The Fiery XJ-R/R2 will probably be connected to an existing
Local Area Network (LAN) based on Ethernet
network is the link between the customer’s computer, existing
laser printers, and other prepress equipment. Never disturb the
LAN by breaking or making a network connection, altering
termination, installing or removing networking hardware or
®
hardware. The
xii
PrefaceInstallation and Service Guide
software, or shutting down networked devices without the
knowledge and express permission of the system or network
administrator or the shop supervisor.
3. Never enter an IP address in Fiery XJ-R/R2 Network Setup.
Only the network administrator should enter an IP address on a
network device. Assigning a Fiery XJ-R/R2 an incorrect IP
address can cause unpredictable errors on any or all devices
connected to the network.
4. Always disconnect power before opening the Fiery XJ-R/R2
chassis.
Although Fiery XJ-R/R2 circuitry operates on 5V DC and 12V
DC, 115V AC is present when the chassis cover is removed.
Before you service the Fiery XJ-R/R2, shut it down completely
(switch the Fiery XJ-R/R2 off and unplug the AC power cord
from the rear of the Fiery XJ-R/R2).
5. Handle the Fiery XJ-R/R2 Control Panel display window with care.
The Fiery XJ-R/R2 display window is made of glass. If the glass
breaks and the liquid crystal inside leaks out, avoid contact with
it. If you do come in contact with the liquid crystal, wash it off
with soap and water immediately.
6. Avoid pressing the surface of the display window.
Applying pressure to the display window will cause it to change
color.
7. Use a soft cloth moistened with isopropyl or ethyl alcohol to clean
the surface of the Fiery XJ-R/R2 display window.
Other solvents, such as water, may damage the polarizer on the
display window.
8. Follow standard ESD (electrostatic discharge) precautions while
working on the internal components of the Fiery XJ-R/R2.
Static is always a concern when servicing electronic devices. It is
highly unlikely that the area around the copier and the
Fiery XJ-R/R2 is static-free. Carpeting, leather-soled shoes,
synthetic clothing fibers, silks, and plastics may generate a static
charge of more than 10,000 volts. Static discharge is capable of
destroying the circuits etched in silicon microchips, or
dramatically shortening their life span. By observing standard
precautions, you may avoid extra service calls and save the cost
of a new board.
When possible, work on a ground-connected antistatic mat.
Wear an antistatic wristband, grounded at the same place as the
antistatic mat. If that is not possible:
xiii
Installation and Service Guide
Preface
•Attach a grounding strap to your wrist. Attach the other end
to a good ground.
•When you unpack the Fiery XJ-R/R2 from the carton for
the first time, touch a metal area of the copier to discharge
the static on your body.
•Before you remove the Fiery XJ-R/R2 cover and before you
handle internal components, touch a metal part of the
Fiery XJ-R/R2 chassis.
•Leave new electronic components inside their antistatic bags
until you are ready to install them. When you remove
components from an antistatic bag, place them on a
grounded antistatic surface, component-side up.
•When you remove an electronic component, place it into an
antistatic bag immediately. Do not walk across a carpet or
vinyl floor while carrying an unprotected board.
9. Handle printed circuit boards by their edges only, but avoid
touching the contacts on the edge of the board.
10. Never set a cup of coffee—or any liquid—on or near the
Fiery XJ-R/R2 or the copier.
Tools you will need
To install or service the Fiery XJ-R/R2, you should bring the
following tools and parts:
•ESD wrist grounding strap
•Wire cutters
•#0 and #1 Phillips head screwdrivers (non-magnetic)
•Small flat-blade screwdriver (non-magnetic)
•Small needlenosed pliers
•5/16" wrench
•Flashlight
You should also bring this guide and the latest Fiery XJ-R/R2
Technical Support notes for the Fiery XJ-R/R2 and the customer
network type.
xiv
Installation and Service Guide
Chapter 1:
Introduction1
The Fiery XJ-R/R2 Color Server adds computer connectivity and
highly efficient PostScript
The Fiery XJ-R/R2, as an integral part of a color printing system,
enables users of Macintosh
UNIX workstations to:
•Send images over AppleTalk
through a parallel (Centronics
Fiery XJ-R/R2 supported copier.
•Spool print jobs and select a printing priority for each job. U sers
can also control spooled print jobs sent to the Fiery XJ-R/R2
with remote utility software running on networked Macintosh
and PC-compatible computers.
•Print PostScript and EPS files, in color and grayscale.
•Use the copier as a high-resolution color scanner with Fiery XJ
Scan software.
®
color printing capacity to color copiers.
®
computers, PC-compatibles, and
®
, TCP/IP, Novell
®
) port to print on a
®
networks, and
•Use 39 resident fonts. The customer can download additional
PostScript Type 1 or Type 3 fonts, as needed.
Copier/Printer
Fiery XJ-R/R2
Networked
computer or
workstation
Print in Color
Scan in Color
Figure 1-1 Fiery XJ-R/R2 color printing system
The Fiery XJ-R/R2 is one of several color imaging products
engineered and manufactured by Electronics for Imaging, Inc.
1-1
Installation and Service Guide
1: Introduction
How the Fiery XJ-R/R2 operates
The Fiery XJ-R/R2 enables the customer to use a color copier as a
printer and scanner. Users can print to the Fiery XJ-R/R2 from
networked Apple Macintosh computers, from networked IBM PC
or compatible computers running Microsoft
networked UNIX workstations running TCP/IP. In addition, the
Fiery XJ-R/R2 parallel port can be used to print directly from a PC.
The Fiery XJ-R/R2’s custom-designed boards and operating
software are responsible for the Fiery XJ-R/R2’s efficient image
processing and printing controls. The main functions of
Fiery XJ-R/R2 components and software are described below.
The Fiery XJ-R/R2 uses two specialized circuit boards to process
image data for printing and scanning color images: the motherboard
and the video interface board.
®
Windows
™
, and from
The motherboard includes a MIPS R4600/4700 RISC (Reduced
Instruction Set Computer) CPU with a built-in floating point
accelerator that runs the CPSI (Configurable PostScript
Interpreter). The CPSI (an implementation of Adobe’s PostScript
language) interprets the PostScript page description file to produce
™
the image pattern in memory. The RipChips
on the motherboard
control data management and other system functions, freeing up
the CPU for efficient image data processing.
High-speed SIMMs (single in-line memory modules) on the
motherboard hold the color image data during printing.
Fiery XJ-R/R2 SIMM configurations include 48, 80, 128, and
256MB (see "SIMMs" on page 5-31).
The CPSI outputs raster data to the Fiery XJ-R/R2 video interface
board. Image data is sent from the external video interface board
connector (through the copier interface cable) to the copier’s
interface port. The raster data is supplied to the laser in the copier at
full copier rates in order to charge the drum and render the final
image on paper.
When Fiery XJ Scan software uses the copier as a scanner, the
Fiery XJ-R/R2 acquires RGB (red, green, and blue) image data from
the copier, stores it in memory, and transmits it to the computer
that requested the scan.
1-2
1: IntroductionInstallation and Service Guide
NetworkCopierFiery XJ-R/R2
Motherboard
Networked
computers
Server
User interface
board
Network
interface
chips
EPROM &
EEPROM
Parallel interface
Fiery XJ-R/R2
RipChips
CPU
Video
interface
board
Print
Scan
Copier
External SCSI
device(s)
Hard drive
SCSI
interface
Memory
SIMMs
& CPSI
+5/±12VDC
Power supply
AC power
Figure 1-2 Fiery XJ-R/R2 functional diagram
Fiery XJ-R/R2 print options
The Fiery XJ-R/R2’s efficient PostScript capabilities allow
customers to use a variety of applications to create printed pages
with text, images, or a combination of text and images, and print
them in Contone or Halftone mode. The Fiery XJ-R/R2 operates
over a network or by printing directly to the parallel port. Since the
Fiery XJ-R/R2 has the ability to print an image while processing the
next image (RIP-While-Print
at full copier speeds.
Printing over a network allows Fiery XJ-R/R2 users to print
documents directly from applications in which they were created. In
addition, Fiery XJ-R/R2 offers an efficient way to print files that
have been saved in PostScript or EPS (Encapsulated PostScript)
format. These files can be downloaded dir ectly to the F iery XJ-R/R2
using the Fiery XJ Downloader, one of the remote utilities provided
with Fiery XJ-R/R2.
™
), it is capable of printing documents
With the parallel port option, customers can print documents
directly from applications running on a PC-compatible computer or
a server that is connected to the Fiery XJ-R/R2’s parallel port.
PostScript files can also be printed to the parallel port from the
DOS prompt or the Windows File Manager.
1-3
Installation and Service Guide
1: Introduction
Fiery XJ-R/R2 remote utility software
Fiery XJ-R/R2 users who are working with Macintosh and PCcompatible computers can download fonts and images, scan color
images, and control spooled print jobs using remote software
delivered with the Fiery XJ-R/R2. The network administrator at the
customer site is responsible for loading software onto computers
that will use the Fiery XJ-R/R2 over the network.
The Fiery XJ-R/R2 User Software CD (for PC-compatible or
Macintosh computers) contains the following software:
•The Fiery XJ Downloader™ is a Fiery XJ-R/R2 utility that
allows the customer to download PostScript or EPS files to the
Fiery XJ-R/R2 without opening the file or the application that
created the file. The Fiery XJ Downloader also allows the
customer to manage the printer fonts on the Fiery XJ-R/R2.
®
•Fiery XJ Scan™ is a Fiery XJ-R/R2 plug-in for Adobe
Photoshop™. It allows the customer to use the copier as a
scanner and acquire digitized color image data on networked
PC-compatibles or Macintosh computers.
•Fiery XJ Print Calibrator enables the customer to keep
Fiery XJ-R/R2 colors consistent across time.
•The Fiery XJ Spooler™ is a utility that allows a user to control
Fiery XJ-R/R2 print jobs from a networked PC or Macintosh
computer. It allows the user to view the order and priority of a
job, delete jobs, and move jobs between queues.
•Fiery XJ Export™ allows the customer to export RGB files from
Adobe Photoshop on Macintosh and PC computers without
going through PostScript. It also bypasses the printer driver and
internal Fiery XJ-R/R2 processing, which increases print speed.
•A set of Adobe Macintosh screen fonts that correspond to the
PostScript printer fonts resident on the Fiery XJ-R/R2.
•Printer description files that allow remote users to access special
features when printing.
•Printer drivers for Macintosh and Windows. They allow
applications to communicate with the Fiery XJ-R/R2 and use all
the printing features of the Fiery XJ-R/R2.
•Color Reference pages to view the range of colors available on
the Fiery XJ-R/R2.
1-4
The CD also includes EFICOLOR Works™ (Macintosh software)
and online documentation.
Installation and Service Guide
Chapter 2:
Preparing for Fiery XJ-R/R2
Installation2
This chapter includes the following information:
•Summary of the Fiery XJ-R/R2 installation procedure
•Preparing a customer site for Fiery XJ-R/R2 installation
•Unpacking the Fiery XJ-R/R2
Overview of the installation procedure
Familiarize yourself with Chapters 2 through 4 of this guide before
you attempt an installation. The installation sequence described in
this chapter is designed to make your job as easy as possible.
Installation problems are easier to avoid and diagnose if you proceed
from the component to the system level and verify functionality at
each stage. Figure 2-1 on page 2-2 outlines the recommended
installation procedure for connecting the Fiery XJ-R/R2 to a single
copier.
Because the Fiery XJ-R/R2 is a component of the customer’s
computer network, make sure that you coordinate your scheduled
installation with the network administrator at the customer site.
Refer the network administrator to the Administrator Guide for
network setup information.
For sites that print to the Fiery XJ-R/R2 through a parallel
(Centronics) port, you will need the parallel (Centronics) printer
cable shipped with the Fiery XJ-R/R2. If you use your own parallel
printer cable, it must have a male 36-pin D-shell connector on one
end and a 25-pin male D-sub, shielded connector at the other end,
and cannot be more than six feet long. Because of the cable
arrangement necessary to connect the Fiery XJ-R/R2 to a PC-based
server, make sure the customer has enough space near the copier for
both the Fiery XJ-R/R2 and the server.
2-1
Installation and Service Guide
Copier/Printer
Print copier test page, page 2-7
PC- based
server
Connect copier interface cable, page 3-5
Print a Fiery XJ-R/R2 test page, page 3-6
Install options, page 3-9
Network administrator connects
Fiery XJ-R/R2 to parallel port of
PC-based server, page 3-12
Network administrator connects the Fiery XJ-R/R2 to the
network and verifies the connection (see page 3-9 and the
Administrator Guide
)
Configure setup options, page 4-1
Network administrator loads Fiery XJ-R/R2 remote utilities and printer
description files on networked computers (see the
and the
Administrator Guide
)
Full Fiery XJ-R/R2 functionality
Getting Started Guide
Figure 2-1 Recommended installation steps and references
2-2
2: Preparing for Fiery XJ-R/R2 InstallationInstallation and Service Guide
Preparation for Fiery XJ-R/R2 installation
Before you visit a customer site to install the Fiery XJ-R/R2, call
ahead to verify site conditions and inform the customer of
installation requirements.
Note that the software versions listed in the checklist below reflect
compatible versions at the time of publication. If you are using a
later version of the software, contact your authorized
service/support center to determine Fiery XJ-R/R2 system
compatibility.
Customer site checklist
1. Copier model
What copier model is installed?
Are the copier interface card and connector installed in the
copier?
Is there space near the copier for the Fiery XJ-R/R2?
2. Power
Is there a dedicated grounded electrical outlet near the copier for
the Fiery XJ-R/R2?
3. Computers
If Macintosh computers on the network will be supported by
the Fiery XJ-R/R2:
•Do networked Macintosh computers have an Ethernet card
or Ethernet built-in?
•Are networked Macintosh computers running a compatible
version of the system software (7.0 through 7.1 or 7.5)?
•Do networked Macintosh computers use a compatible
version of the LaserWriter driver (7.0 through 8.1.2) or
PSPrinter driver (8.0 through 8.3)?
If 386, 486 or Pentium PC-compatibles on the network will be
supported by the Fiery XJ-R/R2:
•Do networked PC-compatible computers use a compatible
version of the Adobe P ostScript Printer Driver for Windows
(2.1 through 3.0.1)?
Version 3.0.1 is included with the Fiery XJ-R/R2 Windows
software.
2-3
Installation and Service Guide
2: Preparing for Fiery XJ-R/R2 Installation
Windows 3.x
•Are PC-compatibles running a compatible version of MSDOS version 5.0 or later and Windows version 3.1 or later?
•Is COPSTalk for Windows version 1.1/1.2 or PhoneNET
PC 3.1 or later installed on PC-compatibles that will be
printing to the Fiery XJ-R/R2?
•Are users printing through a Novell server with NetWare
Client software installed?
Windows 95
•Do PC-compatibles that will be printing to the
Fiery XJ-R/R2 have Microsoft Windows 95 software with
the SPX/IPX networking protocol set up?
Windows NT
•Do PC-compatibles that will be printing to the
Fiery XJ-R/R2 have Microsoft Windows NT with TCP/IP
networking protocol set up?
4. Network
Will a new network node for the Fiery XJ-R/R2 be ready on the
installation date?
What kind of network will the Fiery XJ-R/R2 be installed on?
Is a compatible version of the network software installed?
•AppleTalk (for Macintosh or Windows 3.x)
•SPX/IPX (for Windows 3.x or Windows 95)
•TCP/IP (for Windows NT)
What is the network cable and connection type?
•Thinnet
•Thicknet
•Twisted pair (10Base-T)
Will network hardware be ready for the Fiery XJ-R/R2
installation?
•Thinnet and thicknet: Will a network cable be ready?
2-4
2: Preparing for Fiery XJ-R/R2 InstallationInstallation and Service Guide
5. TCP/IP networks
Does the UNIX network support RFC1179 (Berkeley lpr
Protocol)?
Does the network administrator already have a valid IP address,
subnet mask, and a gateway address to assign in Setup?
Inform the network administrator that it may be necessary to:
•Edit the
/etc/hosts
file to include the Fiery XJ-R/R2 as a
network device.
•Create a spool directory in the
•Add Fiery XJ-R/R2 information to the /
Specific instructions and a sample
/usr/spool
printcap
directory.
etc/printcap
entry for the
file.
Fiery XJ-R/R2 are provided in the Administrator Guide .
6. Novell networks
Will the network administrator be available during installation
to configure the system for the Fiery XJ-R/R2 and verify the
connection?
Is the Novell file server running Novell NetWare software
version 3.11, 3.12, or 4.x in emulation mode that supports
Frame Ethernet 802.3 or 802.2?
7. Parallel port connections to the Fiery XJ-R/R2
Is a tested parallel (Centronics) printer cable available (cable is
provided with the Fiery XJ-R/R2)?
Is there room for both the Fiery XJ-R/R2 and the PC-based
server that will be connected to the Fiery XJ-R/R2?
8. System contact person
Will the person responsible for the computers and the network
be available at the time set for installation? Get a name as a
contact.
2-5
Installation and Service Guide
2: Preparing for Fiery XJ-R/R2 Installation
Setting customer expectations
If the site is ready, installation takes about one hour. The customer
should be informed of the following:
•The network may be unavailable for up to one hour.
•The copier may be unavailable for up to one hour.
•The network administrator needs to be available during the
installation for network connectivity.
Equipment downtime and impact on the network can be
minimized if the network administrator installs a network
connector for the Fiery XJ-R/R2 and confirms network
functionality with the connector in place before the date
scheduled for the Fiery XJ-R/R2 installation.
•The network administrator should have a networked computer
available during the installation. The appropriate software
should already be installed. Documentation for the networked
computer and the network operating software should be
available.
•The network administrator should install the remote utility
software shipped with the Fiery XJ-R/R2 (a package of user
documentation is also included) onto networked Macintosh and
PC-compatible computers that will print to the Fiery XJ-R/R2.
(See “Fiery XJ-R/R2 remote utility software” on page 1-4.)
Note: This guide covers Fiery XJ-R/R2 hardware installation and
service. It provides general information on connecting the
Fiery XJ-R/R2 to the customer’s network. However, network setup
and configuration information goes beyond the scope of this guide.
For network setup and configuration information, the network
administrator should refer to the Administrator Guide .
2-6
2: Preparing for Fiery XJ-R/R2 InstallationInstallation and Service Guide
Verifying site readiness
Before unloading and installing the Fiery XJ-R/R2, verify that the
customer site is prepared.
!
1. Check the electrical source.
Locate the grounded electrical outlet that will supply power to
the Fiery XJ-R/R2. You should not run the Fiery XJ-R/R2 and
the copier on the same circuit. Use surge suppressors for both
the Fiery XJ-R/R2 and the copier.
• Do not use a 3-prong adapter in a 2-hole ungrounded outlet.
• Do not use an extension cord.
• Do not plug the Fiery XJ-R/R2 into a circuit with heating or
refrigeration equipment (including water coolers).
• Do not plug the Fiery XJ-R/R2 into a switchable wall outlet.
This can result in the Fiery XJ-R/R2 being turned off
accidentally.
2. Check the intended location for the Fiery XJ-R/R2.
Make sure that there is space for the Fiery XJ-R/R2 and the
furniture. You may need to move the copier out from the wall
for easier access to the copier interface port.
3. Test copier functionality before installing the Fiery XJ-R/R2.
Copy the copier color test page before you install the
Fiery XJ-R/R2.
If the copied image indicates that the copier needs adjustment,
inform the customer. After getting approval, complete the
copier service needed. Make a new copy of the test page and
continue with the next procedure.
4. Check the network.
Verify that the network is functioning before you attach the
Fiery XJ-R/R2.
•Ask the network administrator to print a document on a
shared printer over the network.
•Ask the network administrator to verify the computer and
network requirements as specified in “Customer site
checklist” on page 2-3.
2-7
Installation and Service Guide
2: Preparing for Fiery XJ-R/R2 Installation
Unpacking the Fiery XJ-R/R2
The Fiery XJ-R/R2 is assembled and shipped from the factory in a
box that includes all cables and documentation, as shown in
Figure 2-2 on page 2-9. In addition to the Fiery XJ-R/R2 Color
Server, a box containing the Fiery XJ-R/R2 furniture may be
shipped from the factory.
To unpack the Fiery XJ-R/R2
Save the original boxes and packing materials. If you need to
transport the Fiery XJ-R/R2 at a later date, the original box and
packing material will ensure safe shipment.
1. If Fiery XJ-R/R2 furniture is included with your shipment, open the
2. Open the Fiery XJ-R/R2 Color Server box and remove the packing
box and if necessary, assemble the furniture (see the instructions
that came in the box with the furniture or Appendix B).
material.
3. Remove the contents from the top tray. Inspect the contents for
visible damage. The contents of the tray should include the
following items:
•Bags containing the copier interface cable (16' long, gray,
with 100-pin D-connectors), a SCSI cable for connecting
removable SCSI devices, a Fiery XJ-R/R2 AC power cable,
CD-ROM drive power cable, and a parallel (Centronics)
port cable.
•Fiery XJ-R/R2 stand (includes 2 screws for attaching it to
the Fiery XJ-R/R2)
•CD-ROM drive
•AUI to BNC Ethernet Transceiver
•SCSI terminator
•Media pack (includes user documentation, user software
CD and floppy disks, and a scanner target)
Note that a service kit containing the system software CD is
ordered separately.
2-8
2: Preparing for Fiery XJ-R/R2 InstallationInstallation and Service Guide
Ethernet transceiver
Power cable (US version)
CD-ROM drive
SCSI cable
Parallel (Centronics) port cableCopier interface cable
Fiery XJ-R/R2 stand
Note: This illustration does not include
the media pack, or SCSI terminator.
Fiery XJ-R/R2
Figure 2-2 Contents of Fiery XJ-R/R2 shipping box
2-9
Installation and Service Guide
2: Preparing for Fiery XJ-R/R2 Installation
4. Give the media pack to the customer or the network administrator.
Let the customer or network administrator know that in order
to take full advantage of the Fiery XJ-R/R2, the user software
must be installed on computers that will print to the
Fiery XJ-R/R2.
5. Set aside the remaining Fiery XJ-R/R2 cables, Ethernet transceiver,
SCSI terminator, and the Fiery XJ-R/R2 stand.
6. Remove the tray and any packing materials. Set the tray and the
packing material aside in case you need to reship the unit.
7. Carefully lift the Fiery XJ-R/R2 out of the box.
If you notice shipping damage to any Fiery XJ-R/R2 component, be
sure to save the shipping container in case the carrier needs to see it.
Call the carrier immediately to report the damage and file a claim,
then call your authorized service/support center. Be r eady to furnish
the serial number, printed on the back of the Fiery XJ-R/R2 chassis.
To attach the stand to the Fiery XJ-R/R2
If you place the Fiery XJ-R/R2 in the furniture brackets (see
Appendix B), you do not need to attach the Fiery XJ-R/R2 stand.
1. Set the Fiery XJ-R/R2 on a flat surface, with the front of the chassis
facing up (see Figure 2-3 below).
2. Place the stand over the bottom of the Fiery XJ-R/R2 so the holes in
the stand line up with the holes on the bottom of the chassis.
3. Attach the stand using the two screws included with the shipment.
2-10
2: Preparing for Fiery XJ-R/R2 InstallationInstallation and Service Guide
Figure 2-3 Attaching the Fiery XJ-R/R2 stand
You will connect the Fiery XJ-R/R2 to the copier and the network
after you verify the Fiery XJ-R/R2 powers up properly. The
following section describes the buttons on the front of the
Fiery XJ-R/R2 and the different functions available from the
Control Panel. You will select functions from the Control Panel
when you turn on the Fiery XJ-R/R2.
2-11
Installation and Service Guide
2: Preparing for Fiery XJ-R/R2 Installation
Using the Fiery XJ-R/R2 Control Panel
This section describes the Control Panel on the front of the
Fiery XJ-R/R2. Once you install the Fiery XJ-R/R2 and verify that
it powers up correctly (described in “Connecting the
Fiery XJ-R/R2” on page 3-1), you will use the Control Panel to
access and monitor different functions of the Fiery XJ-R/R2.
The current status of the Fiery XJ-R/R2 and Setup information is
displayed in the Fiery XJ-R/R2 display window. Fiery XJ-R/R2
activity can be monitored in the display window, and functions of
the Fiery XJ-R/R2 can be controlled locally using the buttons on
the Control Panel (such as printing a test page and installing or
updating system software).
Activity light
Display window
Line selection
buttons
Up arrow
Down arrow
Menu button
Figure 2-4 The Fiery XJ-R/R2 Control Panel
The physical controls and status indicators on the Control Panel,
from the top down, are:
•The activity light at the top of the Control Panel
•The display window
2-12
•The four line selection buttons to the right of the display
window
•The up and down arrow buttons for scrolling and editing
•The menu button (oval button at the bottom)
2: Preparing for Fiery XJ-R/R2 InstallationInstallation and Service Guide
Fiery XJ-R/R2 Control Panel screens
When the Fiery XJ-R/R2 is in Print mode, pressing the menu
button cycles among four screens: three status screens (Info, RIP,
and Print) and the Functions menu (see Figure 2-5). When the
Fiery XJ-R/R2 is idle, pressing the menu button cycles between the
Info screen and the Functions menu. The Fiery XJ-R/R2 screens
display the following information:
Info
•
•
•
status screen—Displays the current system software version,
the amount of disk space available on the hard disk drive, the
printer name on the network, and the current Fiery XJ-R/R2
status (Printing, Processing, Error, or Idle).
RIP
status screen—Displays information about the job currently
being processed and allows you to cancel the job.
Print
status screen—Displays information about the job
currently being printed and allows you to cancel the print job.
Value depends on the
size of the hard disk
drive installed
Functions
•
menu—Gives you access to administrative functions
not normally performed from a remote workstation (see
“Functions menu” on page 2-15 for information on the
available functions).
Cancel Job >
Cancel Job >
Job name
doc.eps
User name
Jack D.
Processed:
Busy #####K
RIP
RIP
RIP status screen
Server Name
Idle
1744MB X.0
Info
Info status screen
bytes
Cancel Job >
Jane D.
Copies: 1/100
Print
Print status screen
Print Pages
Suspend Printing
Resume Printing
Run Diagnostics
Functions
Functions menu
Figure 2-5 Fiery XJ-R/R2 Control Panel screens
2-13
Installation and Service Guide
2: Preparing for Fiery XJ-R/R2 Installation
Fiery XJ-R/R2 Control Panel screen icons
The row of icons at the bottom of the Control Panel window
display information about the current status of the Fiery XJ-R/R2.
The highlighted icon corresponds to the screen that is currently
displayed. Pressing the menu button allows you to move between
the available screens (available screens are displayed in the row of
icons at the bottom of the Control Panel). See Table 2-1 for a
description of the different icons.
Table 2-1 Fiery XJ-R/R2 Control Panel screen icon descriptions
Fiery XJ-R/R2
screen icon
Description
Alert
The
icon is highlighted when the Control Panel
shows the Error screen.
The
Print
icon is highlighted when the Fiery XJ-R/R2
is printing or scanning a job and the Control Panel
shows the Print screen.
The
icon is highlighted when the Fiery XJ-R/R2
RIP
is ripping (processing) a job and the Control Panel
shows the RIP screen.
The
Information
icon is highlighted when the Control
Panel shows the Info screen.
Function
The
icon (a finger pressing a button) is
highlighted when the Fiery XJ-R/R2 Control Panel
shows the Functions menu.
Network
The
icon is displayed in the bottom left
corner of the Control Panel when the Fiery XJ-R/R2
is communicating with the network (for example
when downloading a file).
2-14
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