Ricoh Error Codes Troubleshooting

Error Codes
Error Codes
These are Error Codes for Lanier/ Ricoh Machines. For greater detail refer to the Service Manuals for the unit you are repairing. Error Codes appear in the section entitled "Troubleshooting."
Error Code
SC101 Exposure Lamp Error SC107 Scanner Lamp Regulator Malfunction SC120 Scanner Home Position Error 1
HP Sensor Abnormal-Stays Off
SC121 Scanner Home Position Error 2
HP Sensor Abnormal-Stays On SC122 Scanner Home Position Error 3 SC123 Scanner Home position Error 4 SC124 Scanner Motor Encoder Signal Error SC125 Scanner Motor Speed Error 1 SC126 Scanner Motor Speed Error 2 SC127 Scanner Motor Encoder Rotating Direction
Error SC128 Scanner Motor Start Error SC129 Scanner Motor Speed Control Error SC130 SBU defective Error/Scanner Start
Abnormal SC131 F-Gate Asserte d During Shad ing SC142: White level detection error. SC143 SBU Auto Adjust Error SC144 SBU Connection Error SC150 Scanner ROM Mismatch SC170 Scanner DA1 Ab normal/Video Processing
Error 1 SC171 Scanner DA2 Ab normal/Video Processing
Error 2 SC172 Scanner DA3 Ab normal/Video Processing
Error 3 SC173 Scanner Lamp Regulator Adjustment Error SC174 Scanner DA2 Abnormal SC181 CIS Lamp Abnormal SC183 CIS Auto Adjust Error
Description
Error Code
SC184 CIS Transmission Error SC191 Bar Code Scanning Error SC192 Automated SBU Adjustment Error/Bar
Code Number is Different SC193 Image Transfer Error/IDU Error SC194 SBU White Level Detection Error SC195 DF Gate Assert Error/Serial Number Error SC196 DF Gate Negate Error SC197 DF Gate Error SC198 Memory Address Error SC199 DF Scanning Finish Error SC201: Polygon Motor Error SC220 Laser Synchronization Detection Error SC221 Scan Length Detection Error SC230 BCU Received no Feedback from LD
F-Gate Error SC231 Laser Beam Feedback Signal Error
F-Gate Timeout SC240 LD Power Supply Excessive SC260 HP Sensor Error SC261 HP Sensor Not Turning Off SC285 Line Position Error SC300 Charge Corona Output Error 1 SC301 Charge Corona Output Error 2
Charge Current Leak SC302 Charge Corona Output Error 3
Grid Voltage Error
Charge Roller Current Leak SC303 Charge Corona Output Error 4
Grid Leak
Charge Cleaner Motor Error SC304 Charge Roller Current Correction Error SC305 Charge Corona Wire Cleaner Error 1 SC306 Charge Corona Wire Cleaner Error 2
Charge Roller Home Position Error SC310 Potential Sensor Calibration Error 1 SC311 Potential Sensor Calibration Error 2 SC312 Potential Sensor Calibration Error 3 SC314 Potential Sensor Calibration Error 4 SC315 Potential Sensor Calibration Error 5 SC316 Potential Sensor Calibration Error 6 SC317 Potential Sensor Calibration Error 7
Description
April 2003 1
Error Codes
Error Code
SC320 Polygon Mirror Motor Error/Lock SC321: No Laser Writing Signal (F-GATE) Error 1
Transfer Belt Signal Error SC322 1st Laser Synchronization Signal Error SC323 LD Drive Current Over SC324 LD Drive Current Over SC325 Magnification Correction Error SC326 2nd Laser Synchronization Error
F Gate 1 Error SC327 LD Unit Home Position Error 1
F Gate 2 Error SC328 LD Unit Home Position Error 2 SC329 LD Unit Home Position Error 3
LD Unit Pitch Adjustment Error SC330 LD Unit No Initial Setting SC331 LD Unit Home Position Error 4 SC332 LD Unit Present Position Error SC335 Polygonal Mirror Motor Error 1 SC336 Polygonal Mirror Motor Error 2 SC337 Polygonal Mirror Motor Error 3 SC338 Polygonal Mirror Motor Error 1 SC340 TD Sensor Output Error SC341 TD Sensor Adjustment Error 1
Black Development Motor Error SC342 TD Sensor Adjustment Error 2
Black Sleeve Motor Lock SC343 Yellow Sleeve Motor Lock SC344 Magenta Sleeve Motor Lock SC345 Developer Bias Leak
Output Abnormal
Cyan Sleeve Motor Lock SC346 Color Development Motor Lock SC350 ID Sensor/Pattern Test Error 1
Black TD Sensor Initial Setting
Communication Error SC351 ID Sensor/VSG Test Error 2
Yellow TD Sensor Initial Setting Error
TD Sensor Failure SC352 ID Sensor/Pattern Edge Detect Error 3
Magenta TD Sensor Initial Setting Error SC353 ID Sensor
LED Current Abnormal at Initiali zation Error
4
Cyan TD Sensor Initial Setting Error
Description
Error Code
SC354 ID Sensor Error 5
Black TD Sensor Gain Adjustment Error SC355 Yellow TD Sensor Gain Adjustment Error SC356 Magenta TD Sensor Gain Adjustment Error SC357 Cyan TD Sensor Gain Adjustment Error SC360 Hard Disk Detection Error 1
Development Bias Leak SC361 Hard Disk Drive Error 2
Revolver HP Sensor Error SC362 Hard Disk Detection Error 2
IMAC Image Compression Error SC364 Hard Disk Drive Error SC365 Image Storage Addres s Error SC366 Hard Disk Bad Sector Maximum SC367 Hard Disk (HDD) Bad Sector Maximum SC370 IMAC (Image Compression IC) Input FIFO
Error
Black TD Sensor Detection Error SC371 Yellow TD Sensor Detection Error SC372 IMAC (Image Compression IC) Output
FIFO Error
Cyan Sens or Detection Error SC373 Magenta TD Sensor Detection Error SC374 IMAC (Image Compression IC) Modes
Setting Error
Black TD Sensor Lower Detection
Abnormal SC375 Yellow TD Sensor Lower Detection
Abnormal SC376 Data Transmis sion Err or
Cyan TD Sensor Lower Detection
Abnormal SC377 Magenta TD Sensor Lower Detection
Abnormal SC380 Data Transmission Time Out (Video Input)
Drum Potential Sensor Calibration Error
Black Development Motor Error SC381 Charge Pote ntial Abnormal
Color Development Motor Error SC382 Data Transmission Time Out (Video
Output)
VD Adjustment Error SC383 VL Adjustment Error SC384 Data Transmission Time Out (Connect
Copy
LD Exposure Abnormal
Description
2 April 2003
Error Codes
Error Code
SC385 ID Sensor VSG Adjustment Error SC386 Data Transmission Time Out (Hard Disk
Write) Amount of Toner on Sensor Pattern Too Low During ID Pattern Measurement Development Gamma Error (Black)
SC387 Development Gamma Error Yellow
Drum Potential Error
SC388 Data Transmission Time Out (Hard Disk
Read) Development Gamma Error (Cyan)
SC389 Development Gamma Calc ula tion Error
Development Gamma Error (Magenta)
SC390 CRC Error/TD Sensor Adjustment Error
Development Bias Output Error
SC391 Image Storage Address Error
Development Bias Leak
Charge AC Output Error SC392 TD Sensor Init ial Setting Error SC395 Development Output Abnormal SC400 Transfer Roller Le ak Error
Image Transfer Belt Bias Error SC401 Transfer Output Abnormal SC401-1Transfer Roller Leak Detected
SC401-2:Transfer Roller Leak
Open Error SC402 Transfer Roller Le ak
Open Error
Image Transfer Belt Lubricant Brush
Current Leak SC403 Transfer Belt Position Sensor Error SC405 Transfer Belt Position Abnormal SC406 Transfer Roller Position Abnormal SC410 Paper Separation Current Leak SC411 Separation Bias Leak Error
Paper Discharge Leak SC420 Cleaning Motor Lock SC422 PCC Leak SC430 Quenching Lamp Error SC440 Main Motor Lock /Drum Motor Lock SC441 Development Motor Lock
Drum Peripheral Component Motor Lock SC450 Paper Transfer Bias Current Leak SC451 Paper Transfer Belt Motor Lock
Description
Error Code
SC452 Transfer Belt Mark Detection Error SC455 Paper Transfer Belt Discharge Corona
Current Leak SC456 Paper Transfer Unit Position Error SC457 Image Transfer Belt Cleaning Unit Position
Error SC460 Thermistor1 Temperature Error SC461 Thermistor 2 Error
(-001:open circuit)
(-002:short circuit) SC471 Transfer Belt H.P. Sensor Error SC490 Toner Supply Motor Leak
Exhaust Fan Motor Lock
Main Fan Abnormal
Transfer Bias Paper Attraction Roller Bias
Leak Error SC492 C ooling Fan Mo tor Lock SC493: Exhaust Fan Motor Lock SC494 Fuser Exhaust Fan Motor Lock SC495 Toner Recycling Unit Error
Humidity Sensor
Temperature Detection Error SC496 Toner Collection Bottle Error
Humidity Sensor Error SC497 Toner Recycling Motor Error
Toner Collection Motor Error SC500 Main Motor/Transport Motor Lock/Fusing
Motor Error SC501 Drawer 1 Lift Motor Malfunction
1st Paper Tray Error SC502 2nd (or 1st) Tray Lift Motor Malfunction
2nd Paper Tray Error SC503 Drawer 3 (or 2nd) Lift Motor Malfunction
3rd Paper Tray Error SC504 Drawer 4 (or 3rd) Lift Motor Malfunction
4th Paper Tray Error SC505 LCC Tray Malfunction (Optional LCC) SC506 Paper Tray Motor Lock SC507 LCT Main/Feed Motor Lock SC508 Rear Fence Drive Error SC509 Drawer 3 LCT Right Fence Error
Side Fence Error SC510 LCT Lower Limit Error
Paper Feed Motor Locks SC511 LCC Motor Lock (Optional LCC)
Description
April 2003 3
Error Codes
Error Code
SC515 Drawer Left Guide Drive Motor M17 Error
Tandem Rear Fence Motor Error SC516 Drawer 1 Side Guide Motor Error SC520 Paper Tray Error/Duplexer Jogger Drive
Motor Error 1 SC521 Duplexer Jogger Drive Motor Error 2 SC522 Duplex-Side Fence Jogger HP Error SC524 Duplex-End Fence Jogger HP Error SC530 Bypass Feed Motor Lock/fusing Fan Motor
Error SC531 Fuser/Duplexer Reversing Motor Lock SC541 Fuser Thermistor Open
Hot Roller Thermistor Open SC542 Fuser Temperature Warm-up Error
Hot Roller Warm up Error SC543 Fuser Overheat Error 1 (Software)
Hot Roller Fusing Lamp Overheat SC544 Fuser Overheat Error 1 (Hardware)
Fuser Low Temperature Abnormal
Hot Roller Fusing Lamp Low er Limit
Temperature Detected SC545 Fuser Lamp Overheat Error 2
Fuser Ready Temperature Abnormal
Hot Roller Ready Temperature Abnormal SC546 Fuser Ready Temperature Malfunction
Unstable Fusing Temperature SC547 Zero Cross Signal Malfunct ion
Fusing/Hot Roller Temperature Does Not
Increase SC548 Fusing Installation Error
Fusing Unit Set Error SC550 Fusing Web End SC551 Pressure Roller Thermistor Open SC552 Pressure Roller Warm-up Error SC553 Pressure Roller Overheat SC554 Pressure Roller Low Temperature
Abnormal SC555 Pressure Roller Ready Temperature
Abnormal SC557 Pressure Roller Temperature Does not
Increase SC558 Zero Cross Signal Abnormal SC590 Exhaust/Fus ing Fan Motor Error
Used Toner Collection Motor Error SC591 Toner Supply Motor Error
Description
Error Code
SC592 Toner Bank Motor Error SC599 Copy Exit Tray Motor Lock SC600 Communication Error Between Main
Control And Operation Panel Boards
SC601 Communication Error Between BICU &
MCU/Main Control and Scanner Control Boards
SC602 Communication Error Between BICU &
HDD Controller/Main Control and Transfer Belt Motor Drive Boards
SC603 Communication Error within Main Control
Boards
SC604 Serial Signal Error in Main Control Board/
IDU Communication Error
SC605 Communication Error Between Main
Control and IPU Boards
SC610 Communication Tim e Out Between SBCU/
BICU & ADF
SC611 Communication Break Error Between the
CBCU/BICU & ADF
SC612 Communication Command Error Between
the BICU/SBCU & ADF
SC620 Communication Error Between BICU/
SBCU & RADF 1/Finisher/Communication Error Between IOB & ADF
SC621 Communication Error Between BICU &
RADF 2 Communication Timeout Error between SBCU & Finisher/Sorter Communication Error
SC622 Communication Error Between BICU &
RADF 3/Main Control Board and Display Editor
SC623 Communication Time Out Error Between
BICU & Paper Tray Unit1-3/Main Control Board and Projector Unit
SC624 Communication Time Out Error Between
the BICU & LCT/Tray 1-3
SC625 Communication Error Between BICU &
Finisher 1/FPU SC626: Communication Error Between BICU & Finisher 2/LCT/Paper Tray Unit
SC627 Communication Break Error Between BICU
& LCT
SC630 CSS (RSS) Communication Error Between
Line Adapter & CSS Center/RDS
Communication Error SC632 Key/Card Counter Device Error 1 SC633 Key/Card Counter Device Error 2
Description
4 April 2003
Error Codes
Error Code
SC634 Key/Card Counter Device Error 3 SC635 Communication Error Between BICU &
Paper Feed Board 1 Key/Card Counter Device Error 4
SC636 Communication Error Between BICU &
Paper Feed Control PWA
SC640 BICU/SBCU Control Data Transfer/
Checksum Error
SC641 BICU/SBCU Control Data Transfer
Abnormal/Checksum Error
SC650 Communication Timeout Error Between
SBCU & Duplex Unit SC670 Engine Response/Start Up Error SC672 Controller to Operation Panel
Communication Error at Startup SC690 GAVD Block I2C Bus Error/Application
Selection Error SC691 GAVD FCI Block 12C Bus Error
Communication Error Bet ween BICU & F ax
Controller SC692 CDIC GAVD Block I2C Bus Error
Communication Error Between Engine
Board & Print Controller SC696 Fax Firmware Error SC696 Communication Error between Engine
Board & Finisher SC700 RADF Original Pickup Malfunction
DJF Feed-in Motor Abnormal SC701 RADF Original Pickup Malfunction
DJF Belt Drive Abnormal/Bottom Plate
Error SC702 RADF Feed Motor Lock
DJF feed Out Motor Abnormal SC703 RADF Transport Motor Lock SC704 RADF Original Exit Motor Lock SC705 RADF Bottom Plate Motor Error SC720 Finisher Upper Transport Roller Motor
Error
Finisher Jogger Motor Error (500 Sheet
Finisher)
Sorter Main Motor Error SC721 Sorter Bin Motor Error SC722 Finisher/Sorter Jogger Motor Error (1000
Sheet Finisher) SC724 Finisher/Sorter Stapler Hammer/Head
Motor Error (1000 Sheet Finisher)
Description
Error Code
SC725 Finisher/Sorter S tac k Feed Ex it Moto r Error
(1000 Sheet Finisher) Sorter Stapler Unit Drive Motor Error
SC726 Finisher Shift/Lift Motor Error (1000 Sheet
Finisher)
SC727 Finisher Stapler Rotation/Hammer Motor
Error (500 Sheet Finisher)
SC728 Finisher Paper Stack Height Error (500
Sheet Finisher) SC729 Finisher Hole Punch Motor Error SC730 Finisher Stapler Position Motor Error
Scanner Motor Abnormal SC731 Finisher Exit Guide Plate Motor Lock
Output Tray Motor Error (500 Sheet
Finisher)
Sorter Tray Shift Motor Error SC732 Finisher/Sorter Upper Tray/Bin Motor Error
(1000 Sheet Finisher) SC733 Finisher Lower Tray Lift Motor Error SC734 Finisher Lower Tray Shift Motor Error SC735 Finisher Pre-stack Tray Paper Motor Error SC736 Finisher Exit Guide Plate Motor Error SC737 Finisher Staple Waste Hopper Full (F585) SC738 Finisher Shift Tray/Pressure Plate Lift
Motor Error SC739 Finisher Folder Plate Motor Error SC740 1,000-sheet Finisher Error in Finisher Area
Finisher Front Saddle-Stitch Motor Error SC741 1,000-sheet Finisher Error in Saddle
Stitching Area
Optional Paper Tray Unit Error
LCT Main Motor Error SC742 LCT Tray Lift Motor
Finisher Jogger Side Fence Motor Error SC750 Cover Interposer Bottom Plate motor Error SC760 ADF Gate Abnormal SC770 Display Editor Abnormal SC790 Projector Lamp Does Not Turn On SC791 Projector Lamp Does Not Turn Off
Bridge Communication Error SC792 Projector Lamp Overheat
Finisher Connection Error SC793 Interchange Connection Error SC800 Startup Without Video Output End Error SC804 Startup Without Video Input End
Description
April 2003 5
Error Codes
Error Code
SC818 Watchdog Error SC819 Fatal Kernel Mismatch Error SC820 Self-Diagnostic Error: CPU SC821 Self-Diagnostic Error: ASIC SC822 Self-Diagnostic Error: HDD SC823 Self-Diagnostic Error: NIB SC824: Self Diagnostic Error: NVRAM SC826 Self-Diagnostic Error: NVRAM/Optional
NVRAM SC827 Self-Diagnostic Error: RAM SC828 Self-Diagnostic Error: ROM SC829 Self-Diagnostic Error: Optional RAM SC835 Self-Diagnostic Error: Parallel Interface/
Centronics SC836 Self-Diagnostic Error: Resident Font ROM SC837 Self-Diagnostic Error: Optional Font ROM SC838 Self-Diagnostic Error: Clock Generator SC850 Network I/F Abnormal SC851 IEEE 1394 I/F Abnormal SC860 Startup Wit hout HD Connection at Main
Power On SC861 Startup Without HD Detection at Power
Key On/Hard Drive Retry Error SC862 Maximum number of Bad Sectors D etected
on HD SC863 Startup without HD Data Lead
Hard Drive Data Read Failure SC864 HD Data CRC Error SC865 HD Access Error SC900 Electronic Total Counter Error
Black Total Counter Not On SC901 M echanical Total Counter Error
Black Total Counter Not Off SC902 FC Total Counter Does Not Turn Off
Lower Toner Counter Error SC903 FC Total Counter Does Not Turn Off SC921 IMB Memory Control Error SC922 IMB DRAM Error SC924 Optional DRAM Error SC925 IMB Non-Connected Error SC926 M emory Capacity Error SC951 F-gate Signal Error 2/Write Request
Description
Error Code
SC953 Scanner Image Setting Error SC954 Printer Image Setting Error SC955 Memory Setting Error SC956 Scanner Setting ID Error SC957 Scanner Return ID Error SC958 Scanner Ready ID Error SC959 Printer Setting ID Error SC960 Printer Return ID Error SC961 Printer Ready ID Error SC962 Memory Setting ID Erro r SC963 Memory Fin ishing ID Error SC964 Printer Ready Error SC970 Scanner Ready Error SC980 HDD Access Error SC981 HDD Response Error
NVRAM Error SC982 HDD Construction Error SC984 HDD Response Error
Print Image Data Transfer Error SC985 Scanner Image Data Transfer Error SC986 Software Write Parameter Setting Error
Communication Error Between BICU & IOB SC990 Software Performance Error SC991 Software Continuity Error SC996 FCU Board Error SC997 Application Function Selection Error SC998 Application Start Error SC999 Program Download Error SC1101 FCU Error SC1102 Handshake error with BICU at Startup S C1111 Command TX /RX Error to/from BICU SC1112 Base Copier's Engine was Reset SC1120 Interface Module Error SC1201 Unrecoverable FCU-SRAM Error SC1207 Unrecoverable Fax Function Upgrade-
SRAM Error SC1299 Software Error SC1301 Original Size Error (Fax) SC1302 Scanner Parameter Error SC1303 Software Error (Fax)
Description
6 April 2003
Error Codes
Error Code
SC1304 Software Error (Fax) SC1305 Software Error (Fax) SC1306 Software Error (Fax) SC1308 Software Error (Fax) SC1310 Software Error SC1311 Software Error SC1312 Software Error SC1313 Software Error (Fax) SC1314 Software Error (Fax) SC1316 Software Error (Fax) SC1318 Software Error (Fax) SC1323 Software Error (Fax) SC1324 Software Error (Fax) SC1326 Software Error (Fax) SC1328 Software Error (Fax) SC1334 Software Error (Fax) SC1338 Software Error (Fax) SC1401 Software Error/Command Time-out after
Scanning SC1402 Software Error (Fax) SC1403 Software Error (Fax) SC1405 Software Error/Command Time-out during
Storage SC1406 Command Time-out-Original Feed out SC1410 Software Error (Fax) SC1601 Software Error (Fax) SC2001 Controller Error
Description
April 2003 7
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