Rice Lake G500 User Manual
USER MANUAL
G500 SERIES
User Manual
Version
Issue Date
P/N
: G500 series
: Re 1.1
: 2011.08.22
: 920-014011-00
TABLE OF CONTENTS
1 Barcode Printer
1-1 Box Content
1-2 Getting To Know Your Printer
2 Printer Setup
2-1 Open The Printer Cover
2-2 Open The Printing Mechanism
2-3 Loading The Ribbon
2-4 Loading The Label Roll
2-5 Installing The Label Supply Hub
2-6 Preparing For Tag Printing
2-7 Connecting The Printer To The Host Computer
2-8 Installing The Driver
3 Operation Panel
3-1 LED Operation Panel
3-2 Label size calibration and Self Test Page
3-3 Error Alerts
4 NetSetting for Ethernet
4-1 Installing The NetSetting Software
4-2 The Interface Of NetSetting
5 Accessories
5-1 Installing The Label Dispenser
5-2 Installing The Cutter
6 Maintenance And Adjustment
6-1 Cleaning The Print Head
6-2 Adjusting The Print Head Pressure
6-3 Adjusting The Print Line
6-4 Adjusting The Cutter
6-5 Troubleshooting
Appendix
A Product Specifications
B Interface
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001
001
002
004
004
004
005
007
009
010
011
012
015
015
016
017
018
019
020
026
027
032
036
036
036
037
037
038
039
039
043
G500 Series
P/N : 920-014011-00
Table of Contents
FCC COMPLIANCE STATEMENT
FOR AMERICAN USERS
This equipment has been tested and found to comply with the limits for a CLASS A digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at own expense.
EMS AND EMI COMPLIANCE STATEMENT
FOR EUROPEAN USERS
This equipment has been tested and passed with the requirements relating to electromagnetic compatibility based
on the standards EN 55022:1998+A1:2000+A2:2003, CISPR 22 , Class A EN 55024:1998+A1:2001+A2:2003,
IEC 61000- 4 Series EN 61000-3-2 / 2000 & EN 61000-3-3 / 1995. The equipment also tested and passed in
accordance with the European Standard EN55022 for the both Radiated and Conducted emissions limits.
G500 SERIES
TO WHICH THIS DECLARATION RELATES
IS IN CONFORMITY WITH THE FOLLOWING STANDARDS
EN55022 : 1998,CLSPR 22, Class A / EN55024 : 1998 / IEC 61000-4 Serial / EN61000-3-2 : 2000 / EN 6100-3-3 :
1995 / CFR 47, Part 15/CISPR 22 3rd Edition : 1997, Class A / ANSI C63.4 : 2001 / CNS 13438 / IEC 60950-1:2005
(EN 60950-1:2006+A11:2009) / GB4943 : 2001 / GB9254 : 1998 / GB17625.1 : 2003 /EN60950-1 : 2001
G500 Series
CAUTION
P/N : 920-014011-00
Danger of explosion if battery is incorrectly replaced
Replace only with the equivalent type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer’s instructions.
Only use with designated power supply adapter model.
Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
Safety Instructions
SAFETY INSTRUCTIONS Please read the following instructions carefully.
Keep the equipment away from humidity.
Before you connect the equipment to the power outlet, please check the voltage of the power
source.
Make sure the printer is off before plugging the power connector into the power jack.
It is recommended that you connect the printer to a surge protector to prevent possible
transient overvoltage damage.
Be careful not to get liquid on the equipment to avoid electrical shock.
For safety and warranty reasons, ONLY qualified service personnel should open the equipment.
Do not repair or adjust energized equipment under any circumstances.
G500 Series
P/N : 920-014011-00
Safety Instructions
1 Barcode Printer
1-1
Box Content
Please check that all of the following items are included with your printer.
Barcode Printer
Power Cord
AC Adapter
Ribbon Hubs ( set of 2 )
Empty Ribbon Core
Label Supply Hub
G500 Series
USB Cable
Ribbon
Label Stock
Label Guide Plates ( set of 2 )
Quick Reference Guide
CD ( with QLabel software / user manual )
Barcode Printer
001
1 Barcode Printer
1-2
Getting To Know Your Printer
Device Overview
OPERATION PANEL
Front View
G500 Series
TOP COVER
FRONT COVER
COVER OPEN BUTTONS
Release buttons for opening the printer cover
Rear View
POWER SWITCH
- ON
- OFF
FAN-FOLD LABEL INSERT
Feed slot for external label feeding
ETHERNET PORT*
SERIAL PORT ( RS-232 )*
PARALLEL PORT*
USB PORT
POWER JACK
NOTICE
The combination of connection ports may vary with printer model.
Barcode Printer
002
1 Barcode Printer
Open The Printer Cover
RIBBON MODULE
- RIBBON FEED MECHANISM
- RIBBON HUB
- EMPTY RIBBON CORE
G500 Series
LABEL SUPPLY MODULE
- LABEL SUPPLY HUB
- LABEL GUIDE PLATES ( SET of 2 )
ADJUSTMENT SCREW ( LEFT )
Screw for adjusting the print head pressure
Open The Printing Mechanism
RELEASE CATCH ( LEFT )
PRINTING MECHANISM
RIBBON SUPPLY HUB
PLATEN
ADJUSTMENT SCREW ( RIGHT )
Screw for adjusting the print head pressure
RELEASE CATCH ( RIGHT )
ADJUSTMENT SCREW
Screw for adjusting
the print line
LABEL GUIDE ( LEFT )
LABEL GUIDE ( RIGHT )
LABEL SENSOR
Movable
Barcode Printer
003
2 Printer Setup
2-1
Open The Printer Cover
Pressing The Cover Open Buttons
Place the printer on a flat surface. Open the printer cover by pressing the release buttons on both sides of the
printer housing and lift the cover.
Pressing the button
Pressing the button
COVER OPEN BUTTONS
Release buttons for opening the printer cover.
Lift the printer cover backward
G500 Series
2-2
Open The Printing Mechanism
Pressing The Release Catches
Release and lift the printing mechanism.
RELEASE CATCHES
Lift the printing mechanism
Pressing
Pressing
Printer Setup
004
2 Printer Setup
2-3
Loading The Ribbon
A New Ribbon Module Installation
Place the new ribbon on the hub which forms a ribbon supply hub.
G500 Series
Place on the hub
RIBBON SUPPLY HUB
RIBBON HUB NEW RIBBON
Place the empty ribbon core on the hub which forms a ribbon rewind hub.
Place on the hub
RIBBON FEED MODULE
EMPTY RIBBON CORERIBBON HUB
Stick the ribbon supply hub on the ribbon rewind hub and wind the rewind hub 2~3 circles.
Wind the ribbon around the core
Printer Setup
005
2 Printer Setup
Install The Ribbon On The Printer
Place the ribbon supply hub at the back of the printing mechanism.
G500 Series
Insert into the printing mechanism
Pass the ribbon supply hub under the print head.
Insert the ribbon rewind hub on the ribbon feed mechanism.
Close the printing mechanism, making sure that it clicks into place.
Place on the printing mechanism
Wind to the back
RIBBON FEED MECHANISM
Printer Setup
006
2 Printer Setup
2-4
Loading The Label Roll
A New Label Roll Module Installation
Place the label stock on the label supply hub, attach the guide plates to the label stock holder.
G500 Series
LABEL STOCK
Place on the ribbon hub
LABEL SUPPLY HUB
LABEL GUIDE PLATES
Install The Label Roll Module On The Printer
Now load the label stock into the printer.
Place on the printer
Printer Setup
007
2 Printer Setup
Release the printing mechanism and lift it.
Pass the labels through the label guides up to the tear-off plate.
Adjust the label guides to the label width.
G500 Series
Through the label guides
Close the printing mechanism.
LABEL GUIDES
Close
Printer Setup
008
2 Printer Setup
2-5
Installing The Label Supply Hub
1" Cores
Installing the label supply hub for 1" cores.
G500 Series
1.5" Cores
Installing the label supply hub for 1.5" cores.
3" Cores
Installing the label supply hub for 3" cores.
Printer Setup
009
2 Printer Setup
2-6
Preparing For Tag Printing
In tag printing, the tag hole indicates the height of a label. During adjustment, the sensor must therefore be positioned
directly below the tag hole as shown in the illustration. The tag hole should be at least 3 mm in diameter to ensure
correct functioning.
SENSOR POSITION
G500 Series
Printer Setup
010
2 Printer Setup
2-7
Connecting The Printer To The Host Computer
Please make sure that the printer is switched off.
Connect the power cord to the AC adapter and connect the adapter to the printer.
Connect the USB / parallel cable to the printer and host computer.
Switch on the printer. The LED indicator should now lights up.
A1
POWER SLOT
B1
USB PORT
A1
POWER JACK
G500 Series
B1
USB PORT
PLUG
A2
THE SOCKET OF THE WALL
B2
USB PORT
A2
B2
USB PORT
Printer Setup
011
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