Page 1
RENA SYSTEMS INC.
System shown with: XPS-ProFeed Shuttle, XPS-ProTab 4.0, XPS-ProMai l 4.0 print system mounted on
XPS-ProMail Base, XPS-ProDry 8.0 and TB-659 conveyor.
XPS-ProMail System
Includes Instructions For:
XPS-ProMail Base with XPS-ProMail 3.0/4.0 print system,
XPS-ProDry 8.0 & TB-659 Conveyor
OPERATIONS
MANUAL
Revised: 4-24-14
910 East Main Street; Suite 200
Norristown, PA 19401-4110
Phone: (610) 650-9170
Fax: (610) 270-3947
Web Site:
www.renausa.com
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Page 3
RENA Systems Inc. would like to Thank You for investing in our quality
built products.
Please record the following information for future reference:
Serial Numbers:
XPS-ProMail 3.0/4.0 Base: Printer:
XPS-ProDry 8.0 Base: Dryer:
TB-659 Conveyor:
Purchase Date:
Purchased From:
Dealer Name:
Contact Name:
Address:
Address:
Phone Number:
Please take this opportunity to register your product.
Use the following “Warranty Registration” link to register your product.
http://www.renausa.com/support_warranty_registration.html
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ii
DRYER SAFETY PRECAUTIONS
THE FOLLOWING MUST BE READ AND UNDERSTOOD BEFORE OPERATING THE DRYER!
DUE TO THE NATURE OF THE DRYER, IT PRESENTS UNIQUE HAZARDS AND RISKS THAT
MUST BE UNDERSTOOD AND OBSERVED. D UE TO THESE HAZARDS, THE OPERATION AND
USE OF THE DRYER REQUIRES SPECIAL ATTENTION.
THE DRYER PRESENTS THE F OLLOWING HAZARDS:
FIRE HAZARD: If media is left under the dryer lamps for more than a few seconds, it will ignite.
SEVERE PERSONAL INJURY or DEATH HAZARD:
dryer base, a serious burn will result. Shock hazards are present, when not properly used/connected.
The XPS-ProDry 8.0 must be used correctly to prevent injury, death and or property damage.
Do NOT use the dryer unless you fully understand the risks associated with the dryer and you are willing to
accept those risks.
Do NOT leave the dryer unattended. If a jam occurs under the dryer lamps, a fire can result within a few
seconds.
A fire extinguisher (rated for energized electrical equipment and wood/paper/plastic/cloth fires) must be
available and must be easily accessible at all times.
If you touch the hot surface of the dryer or
An inexperienced operator should NOT be allowed to use the dryer. Severe personal injury and or property
damage could result.
Keep hands, hair, and clothing clear of dryer, dryer lamps, dryer rollers, belts and other moving parts.
Avoid touching moving parts or materials while the machine is in use. Before clearing a jam, press the
Emergency Stop button and be sure machine mechanisms come to a stop and dryer lamps are turned off.
Allow the dryer lamps to cool down for at least 10 minutes (lamps off, fans on) before touching or cleaning the
dryer or dryer lamps.
Always turn off and unplug the machine before making adjustments, cleaning the machine, or performing any
maintenance covered in this manual.
The Dryer requires 240V and should be connected by a qualified electrician. It must be properly grounded.
Failure to properly ground the dryer and dryer base can result in sever personal injury or death.
The power cord and wall plug is the primary means of disconnecting the machine from the power supply.
DO NOT use an adapter plug on the line cord or wall outlet.
DO NOT route the power cord over sharp edges or trapped between furniture.
Avoid using wall outlets that are shared with other equipment.
Make sure there is no strain on the power cord caused by jamming between the equipment, walls or furniture.
DO NOT remove covers. Covers enclose hazardous parts that should only be accessed by a qualified
service representative. Report any damage of covers to your service representative.
This machine requires periodic maintenance. Contact your authorized Rena Systems service representative
for required service.
To prevent overheating, do not cover the vent openings.
Use this equipment only for its intended purpose.
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iii
GENERAL SAFETY PRECAUTIONS
CERTAIN SAFETY RULES MUST BE OBSERVE D WHEN OPERATING THE XPS-PROMAIL
SYSTEM.
BEFORE USING THE SYSTEM, YOU SHOULD READ THIS MANUAL CAREFULLY AND
FOLLOW THE RECOMMENDED PROCEDURES, SAFETY WARNINGS, AND
INSTRUCTIONS:
Keep hands, hair, and clothing clear of rollers and other moving parts.
Avoid touching moving parts or materials while the machine is in use. Before clearing a jam, press the
Emergency Stop button and be sure machine mechanisms come to a stop and dryer lamps are turned off.
Always turn off and unplug the machine before making adjustments, cleaning the machine, or performing any
maintenance covered in this manual.
Use the power cord supplied with the machine and plug it into a properly grounded wall outlet located near
the machine and easily accessible. Failure to properly ground the machine can result in sever personal injury
or death.
The power cord and wall plug is the primary means of disconnecting the machine from the power supply.
DO NOT use an adapter plug on the line cord or wall outlet.
DO NOT remove the ground pin from the line cord.
DO NOT route the power cord over sharp edges or trapped between furniture.
Avoid using wall outlets that are controlled by wall switches, or shared with other equipment.
Make sure there is no strain on the power cord caused by jamming between the equipment, walls or furniture.
DO NOT remove covers. Covers enclose hazardous parts that should only be accessed by a qualified
service representative. Report any damage of covers to your service representative.
This machine requires periodic maintenance. Contact your authorized Rena Systems service representative
for required service.
To prevent overheating, do not cover the vent openings.
Use this equipment only for its intended purpose.
Follow any specific occupational safety and health standards for your workplace or area.
This manual is intended solely for the use and information of Neopost USA, its designated agents, customers,
and their employees. The information in this guide was obtained from several different sources that are deemed
reliable by all industry standards. To the best of our knowledge, that information is accurate in all respects.
However, neither Neopost USA, Inc. nor any of its agents or employees shall be responsible for any inaccuracies
contained herein.
Rena Systems Inc is a registered trademark o f Neopost USA.
Hewlett-Packard is a registered t rademark of Hewlett-Packard Corporation.
Windows is a regis tered trademark of Microsoft Corporation.
All other trademarks are the property of their respective holders.
All rights reserved. No part of this book may be reproduced or transmitted in any form o r by any means, electronic or mechanical, including
photocopying, recording, or any information storage and retrieval system, without permission in wr iting from the publisher
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iv
TABLE OF CONTENTS
Table of Contents
SAFETY PRECAUTIONS (You must read these precautions before operating)…………………… ii, iii
SECTION 1 – GETTING ACQUAINTED ................................................................................................................ 1
XPS-PROMAIL SYSTEM ............................................................................................................................................. 1
XPS-PROMAIL BASE CONTROL PANEL ...................................................................................................................... 2
XPS-PROMAIL 3.0/4.0 PRINTER CONTROL PANEL ..................................................................................................... 3
XPS-PRODRY 8.0 ....................................................................................................................................................... 4
TB-659 CONVEYOR .................................................................................................................................................... 5
SECTION 2 – SETTING UP THE SYSTEM ........................................................................................................... 7
FEEDER SETUP ............................................................................................................................................................ 7
Positioning the Feeder: ........................................................................................................................................ 7
Feeder Interface: .................................................................................................................................................. 8
Feeder Activation Control Conditions: ................................................................................................................ 8
Speed Control: ...................................................................................................................................................... 8
XPS-PROMAIL BASE AND PRINTER SETUP ................................................................................................................ 9
Side Guide and Belt Positioning: ......................................................................................................................... 9
Adjusting the Dryer’s Media Hold-Down Guides .............................................................................................. 11
Installing the Ink Cartridges .............................................................................................................................. 12
Printer’s Power Switch and Fuse Locations ...................................................................................................... 14
Adjusting the Horizontal Print Position ............................................................................................................. 15
Adjusting the Vertical Print Position ................................................................................................................. 15
Head Layouts: ..................................................................................................................................................... 16
XPS-PRODRY 8.0 SETUP .......................................................................................................................................... 17
DRYER HAZARDS: ........................................................................................................................................... 17
Emergency Stop Control: ................................................................................................................................... 17
Lamp Intensity Adjustment: ............................................................................................................................... 17
Dryer Lamp Power Switch: ................................................................................................................................ 17
Positioning the Dryer Over the Media: .............................................................................................................. 18
In Case of a Jam: ................................................................................................................................................ 18
In Case of a Fire: ................................................................................................................................................ 18
Dryer Lamp Control Process: ............................................................................................................................. 18
Lamp Activation Control Conditions: ................................................................................................................ 19
Positioning Media on Dryer Belts ...................................................................................................................... 19
Positioning the Exit Rollers: .............................................................................................................................. 19
TB-659 CONVEYOR SETUP ....................................................................................................................................... 20
Height Adjust: ..................................................................................................................................................... 20
Power: ................................................................................................................................................................. 20
Emergency Stop Control: ................................................................................................................................... 20
Speed Control: .................................................................................................................................................... 20
Conveyor Position: .............................................................................................................................................. 21
Paper Stop Adjustment: ...................................................................................................................................... 21
Belt Position Adjustment: ................................................................................................................................... 22
Clearing Accumulated Media: ........................................................................................................................... 22
PAPER FEED (MEDIA TRANSPORT) TEST .................................................................................................................. 22
TEST PRINT ............................................................................................................................................................. 22
Customizing the TEST Print Image: .................................................................................................................. 22
SECTION 3 – OPERATING THE SYSTEM.......................................................................................................... 24
INSTALLING THE PRINTER DRIVERS ONTO THE COMPUTER ...................................................................................... 24
Connecting the Printer to the Computer ............................................................................................................ 26
SOFTWARE SETUP EXAMPLE .................................................................................................................................... 27
Printing from Satori Bulk Mailer® 5.0 .............................................................................................................. 27
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v
TABLE OF CONTENTS
USING INKJET SUITABLE MEDIA .............................................................................................................................. 29
Choosing a Suitable Ink Type for the Media: .................................................................................................... 29
PRINTER CONTROL PANEL & MENU FEATURES ...................................................................................................... 30
OPERATION SEQUENCE EXAMPLE ............................................................................................................................ 32
CLEARING (PURGING) THE INK CARTRIDGE NOZZLES .............................................................................................. 33
Printing a Test Print ........................................................................................................................................... 33
PRINT RECOVERY AFTER A JAM ................................................................................................................................ 34
How to Cancel a Print Job: ................................................................................................................................ 34
SECTION 4 – MAINTENANCE .............................................................................................................................. 36
INKJET CARTRIDGE MAINTENANCE .......................................................................................................................... 36
Replacing the Inkjet Cartridge: .......................................................................................................................... 36
Cleaning the Inkjet Cartridge (Printhead) ......................................................................................................... 37
Purging the Nozzles ............................................................................................................................................ 37
Inkjet Cartridge Storage ..................................................................................................................................... 38
Inkjet Cartridge Disposal .................................................................................................................................... 38
JAMS IN THE PRINTER ............................................................................................................................................... 39
Removing Jammed Med ia .................................................................................................................................. 39
CLEANING ................................................................................................................................................................ 40
Media Transport Belts ........................................................................................................................................ 40
Cleaning the Sensors .......................................................................................................................................... 41
Cleaning the Dryer & Dryer Lamps ................................................................................................................... 42
SECTION 5 – TROUBLESHOOTING GUIDE ...................................................................................................... 44
PRINTER DISPLAY MESSAGES .................................................................................................................................. 44
PRINT IMAGE ISSUES ................................................................................................................................................ 46
PRINT CONTENT INCORRECT .................................................................................................................................... 47
PRINT PLACEMENT ISSUES ....................................................................................................................................... 47
PRINTER AND PRINTER BASE ISSUES ........................................................................................................................ 48
INTERFACE COMMUNICATION ISSUES ....................................................................................................................... 49
LCD DISPLAY ISSUES ............................................................................................................................................... 49
FEEDING ISSUES ....................................................................................................................................................... 50
POWER ISSUES .......................................................................................................................................................... 51
APPE N D I X A – TECHNICAL SPECIFI CATIONS ............................................................................................... 53
XPS-PROMAIL SYSTEM ........................................................................................................................................... 53
XPS-PROMAIL 3.0/4.0 PRINTER ............................................................................................................................... 53
APPENDIX B – SUPPLIES, SERVICE & SUPPORT ......................................................................................... 54
SUPPLIES .................................................................................................................................................................. 54
Ink Cartridges: .................................................................................................................................................... 54
OBTAINING SUPPLIES, SERVICE AND SUPPORT ......................................................................................................... 54
APPENDIX C – OPTIONAL ACCESSORIES ...................................................................................................... 55
XPS-PROFEED SHUTTLE FEEDER ............................................................................................................................. 55
EASYFEED 120/200 FEEDER ..................................................................................................................................... 55
XPS-PROSTAND ....................................................................................................................................................... 55
CONVEYOR OPTIONS ................................................................................................................................................ 56
Drop/Catch Tray ................................................................................................................................................. 56
Dryer for TB-659 ................................................................................................................................................ 56
TB-690, TB-690S1 and TB-690S2 ..................................................................................................................... 57
XPS-PRODRY 8.0 ..................................................................................................................................................... 58
XPS-PROTAB 4.0 ..................................................................................................................................................... 58
INDEX ......................................................................................................................................................................... 60
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TABLE OF CONTENTS
Notes
Page 9
Please see the XPS-ProFeed Shuttle Operations Manual.
5
1
2
3
4
6
5
7
8
Section 1 – Getting Acquainted
XPS-ProMail System
SECTION 1
GETTING ACQUAINTED
XPS-ProFeed Shuttle (option) – Vacuum Shuttle Feeder.
1
Instructions for this unit are not included in this manual.
XPS-ProTab 4.0 (option) - Tabber/Labeler/Stamp Affixer.
2
Instructions for this unit are not included in this manual.
Please see the XPS-ProTab 4.0 (T-950) Operations Manual.
XPS-ProMail Base – Transports the media under the printer (5). The base controls,
3
printer, and the computer system are located on or in this unit.
Monitor/Keyboard Stand – Supports the computer’s monitor, keyboard, and mouse.
4
The computer CPU is normally placed in the Base (3) behind the left front door.
XPS-ProMail 3.0/4.0 Printer – This unit prints the information onto the media.
XPS-ProDry Base (option) –Transports the printed media under the dryer (7). All
6
dryer base controls, except dryer intensity, are located on the XPS-ProMail Base (3).
Infrared Dryer (option) – 8,000 Watt Dryer.
7
The dryer and dryer base are sold together as the XPS-ProDry 8.0.
TB-659 Conveyor (option) – The media is stacked on this conveyor after printing.
8
All conveyor controls are located on the XPS-ProMail Base Unit (3).
There is also a 2,000W dryer option for this unit. See “Optional Accessories”.
Note: Computer, monitor, keyboard, mouse, and mailing software mu s t be purchased separately.
XPS-ProMail System Operations 4-24-14.doc 1
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SECTION 1
A
MASTER Controls
To enable a system restart; release the button, by turning it clockwise.
Tip: This button will go off; if any of the safety/emergency stop circuits are interrupted.
B
TRANSPORT BASE Controls
selection. If you manually set the transport speed too high, the image will be distorted.
4
5
transport belts, in the Transport Base unit.
C
DRYER BASE Controls
(printer controls transport speed) or Manual (operator controls transport speed) mode.
8
Tip: The dryer lamps will not turn on unless this vacuum switch is also on.
the belts are always moving under the dryer, when power is applied to the Dryer Base.
D
CONVEYOR Controls
11
12
A
B
C
D
1
2
3
4
5
6
7
8
9
10
11
12
GETTING ACQUAINTED
XPS-ProMail Base Control Panel
EMERGENCY STOP – Pressing this button will quickly shut down the entire system.
1
POWER – Enables system operation. This button illuminates when activated.
2
MODE, AUTO/MANUAL – This switch is used to place the Transport Base in the Auto
3
(printer controls transport speed) or Manual (operator controls transport speed) mode.
Tip: The Manual mode should be used to decrease the base speed, below the Auto
POWER – This switch controls power to the belt drive motor in the Transport Base unit.
VACUUM – This switch controls the vacuum pump in the Transport Base unit
SPEED – When the Mode switch is set to Auto; this dial controls the speed of the
6
MODE, AUTO/MANUAL – This switch is used to place the Dryer Base in the Auto
7
POWER – This switch controls power to the belt drive motor in the Dryer Base unit.
VACUUM – This switch controls the vacuum fans in the Dryer Base unit.
9
SPEED – When the Mode switch is set to Auto; this dial controls the speed of the
10
transport belts in the Dryer Base unit. The minimum speed has purposely been set so
POWER – This switch controls the power to the TB-659 Conveyor unit.
SPEED – This dial controls the speed of the TB-659 Conveyor.
2
XPS-ProMail System Operations 4-24-14.doc
Page 11
3.
- key – When the printer is placed in the menu mode this key will scroll to the
7.
XPS-ProMail 3.0/4.0 Printer Contr ol Panel
SECTION 1
GETTING ACQUAINTED
1.
2.
4.
5.
6.
8.
ON LINE key – This key turns the printer on-line or off-line. The indicator, on this key,
lights when the printer is placed on-line. The indicator, on this key, blinks when the
printer is placed off-line.
Error Indicator – This indicator lights when the printer detects a problem.
See message on the LCD Display for additional details.
previous menu selection.
+ key – When the printer is placed in the menu mode this key will scroll to the
next menu selection.
ENTER key – This key is normally used to start and stop the feeding of media. When
the printer is placed in the menu mode, this key is used to accept or make a selection.
MENU key – This key causes the printer to enter the menu mode where several
operator functions can be accessed.
LCD DISPLAY – Indicates the printer’s status including menus and error messages.
RESET key – This key will reset the printer. Clears all data from the printer; similar to
powering the printer off/on.
TEST PRINT key – Pressing this key will put the printer into the test print mode.
9.
10.
XPS-ProMail System Operations 4-24-14.doc 3
MEDIA THICKNESS – This knob is used to adjust the height of the print carriage and
printheads to accommodate different media thicknesses.
Note: A 6”x9” mail piece is required to print the “factory TEST image”.
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SECTION 1
5 4 2 1 3
6
GETTING ACQUAINTED
XPS-ProDry 8.0
These dryer lamps produce up to 8,000 watts
of energy and heat. It should only be used by
an experienced operator who is constantly
monitoring the system. Please review and
understand all operation and safety
precautions, before operating the dryer.
DRYER HAZARDS:
FIRE HAZARD: If media is left under the
dryer lamps for more than a few seconds, it
will ignite. Damage to the system, property
and personal injury may result.
SEVERE PERSONAL INJURY or DEATH
HAZARD: If you touch the hot surface of the
dryer or dryer base, a serious burn may
result. Shock hazards are present, when not
properly used/connected.
Please see “Dryer Safety Precautions” section for
additional details.
NOTICE: A properly rated Fire Extinguisher should be
within reach at all times.
LAMP HEIGHT ADJUSTMENT KNOBS - Used to raise/lower the height of the dryer
1
above the media.
4
TILT LEVER - Used to tilt the dryer for cleaning.
2
CAUTION: Before performing any dryer maintenance; let the dryer lamps cool for at
least 10 minutes (with fan running); then unplug the power from the dryer. See
“Cleaning” section. Note: The dryer lamps are disabled when the dryer is tilted.
DRYER POSITIONING/SECURING KNO BS – Use these knobs to secure the dryer
3
position on the support arms.
LAMP INTENSITY DIAL - Used to adjust the dryer lamp intensity. Set this control for
4
the minimum amount of intensity required to dry/set the ink on your media. Lamp
intensity setting will depend on type of media, print quality, and belt speed. You will
need to experiment to find the right combination for each application.
EMERGENCY STOP - Press this button to quickly stop/shut-down the entire system.
5
To enable a system restart; release the button, by turning it clockwise.
DRYER LAMP POWER SWITCH – Located at bottom, right side of dryer base.
6
ON = Enables power to the dryer lamps (fan above dryer lamps running).
Note: Lamps will not turn on unless all safety conditions are met. See “Dryer La mp Control”.
XPS-ProMail System Operations 4-24-14.doc
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3 1 2 4
5
TB-659 Conveyor
CROSS STACKING GUIDE – Holds media above belt surface until media has totally
1
exited printer/dryer. (For right-angle conveyor use.)
SECTION 1
GETTING ACQUAINTED
PAPER STOP – Used to control the position of the media as it exits onto the
2
conveyor. (For right-angle conveyor use.)
EMERGENCY STOP - Press this button to quickly stop/shut-down the entire system.
3
To enable a system restart; release the button, by turning it clockwise.
ANGLED BACK STOP – Shingled media slides up this angled plate and accumulates.
4
An optional drop stack tray is also available. See “Optional Accessories”.
5
BELT GUIDES – Used to reposition the belts to accommodate your media.
Note: The TB-690 conveyor can also be used with this system. Please see “Optional Accessories”.
XPS-ProMail System Operations 4-24-14.doc 5
Page 14
SECTION 1
GETTING ACQUAINTED
Notes
6
XPS-ProMail System Operations 4-24-14.doc
Page 15
SECTION 2
XPS-ProFeed Shuttle
EasyFeed 120 on XPS-ProStand
SETTING UP THE SYSTEM
Section 2 – Setting up the System
NOTICE! Please refer to the “XPS-ProMail System Installation Guide” for details on power
requirements and assembly instructions.
Feeder Setup
A number of different feeder models can be used with the XPS-ProMail System.
Please see the instruction manual, included with your feeder, for specific setup and operation
instructions.
Positioning the Feeder:
XPS-ProFeed Shuttle: When no tabber is being used with the system, the feeder is normally
bolted to the entrance end of the XPS-ProMail Base. Please refer to the “XPS-ProMail System
Installation Guide” for additional details.
EasyFeed 120/200: The EasyFeed 120 and EasyFeed 200 feeders are normally placed onto
the optional XPS-ProStand. The height of the stand and feeder can be adjusted using the
threaded feet, located on the bottom of the stand.
When no tabber is being used with the system; the feeder stand can be bolted to the entrance
end of the XPS-ProMail Base.
When using an XPS-ProTab 4.0 with the system; the tabber is located between the feeder and
XPS-ProMail Base. In this case, the feeder stand can not be physically attached to the tabber
base or XPS-ProMail base. Position the feeder stand and feeder output so they are centered
with the media feed area of the XPS-ProMail Base. Once the feeder stand position is set, there
is normally no reason to move the feeder stand. To accommodate media of different sizes; the
position of the XPS-ProTab 4.0 can be adjusted, in and out, using the crank that is located at
the front of the tabber base.
XPS-ProMail System Operations 4-24-14.doc 7
Page 16
SECTION 2
SYSTEM CONFIGURATION
EasyFeed 120/200, XPS-ProMail 3.0/4.0
EasyFeed 120/200, XPS-ProTab 4.0, XPS-ProMail 3.0/4.0
XPS-ProFeed Shuttle, XPS-ProMail 3.0/4.0
XPS-ProFeed Shuttle, XPS-ProTab 4.0, XPS-ProMail 3.0/4.0
XPS-ProFeed, XPS-ProMail 3.0/4.0
XPS-ProFeed, XPS-ProTab 4.0, XPS-ProMail 3.0/4.0
* cable included with XPS-ProMail 3.0/4.0
CAUTION!
SETTING UP THE SYSTEM
Feeder Interface :
The XPS-ProMail System provides a “dry contact” output to control feeder start/stop.
Closed = start; Open = stop
The feeder interface cable (25E-500-201), included with the XPS-ProMail system, will
accommodate the following system configurations:
*25E-500-201
These cables can NOT be used with the EasyFeed Lite or AF500 feeder models.
Using these cables with inappropriate feeders will cause damage to the system.
See the “XPS-ProMail Connection Diagrams” or “XPS-ProMail Installation Guide”, for feeder
cable connection details.
See the feeder’s operations manual for additional feeder interface details.
Feeder Activation Control Conditions:
The feeder control signal will only be activated (closed) if all of the following are in-place:
- Master Power to XPS-ProMail Base is ON (green button illuminated).
- All the Power Switches (Transport, Dryer, Conveyor), on the XPS-ProMail Base, are ON.
Note: Even if the XPS-ProDry 8.0 and or TB-659 conveyor are not installed, the
corresponding power switches must be set to ON to complete the feeder control circuit.
- XPS-ProMail 3.0/4.0 printer must be calling for media (displaying press “ENTER to
STOP FEED”).
- If an XPS-ProTab 4.0 is not part of the system; then the jumper plug, on the feeder interface
cable (Part # 25E-500-201), must be installed.
- If an XP-ProTab 4.0 is also installed, as part of the system; the tabber must be on and
calling for material (run key pressed), to complete the feeder control circuit.
Speed Control:
The feeder interface does NOT control the feeder’s speed. The operator must manually adjust
the speed of the feeder so that it is slower than the system it is feeding media into. A gap of
approximately 1 inch or more should be present, between each piece of media as it feeds under
the print units. If the speed of the feeder is set too fast, media will over-lap as it feeds and cause
jams in the system.
8
XPS-ProMail System Operations 4-24-14.doc
Page 17
A
XPS-ProMail Base and Printer Setup
Side Guide and Belt Positioning:
In general, you should setup the base transport so
the media is centered as it feeds through the printer.
There is a scale, at the leading edge of the printer,
with a zero reference. This is the center point of the
base transport area and the printer. When adjusting
the side guides; position them so the media is
approximately centered (doesn’t need to be exactly
centered) under the zero positioning on this scale.
WARNING:
SECTION 2
SETTING UP THE SYSTEM
THE BELTS POSITIONS MUST BE ADJUSTED WITH THE MACHINE RUNNING.
DO NOT TOUCH ANY MOVING PARTS DURING THIS PROCESS.
DO NOT
USE A WOOD OR METAL ROD TO MOVE THE BELTGUIDES.
1. Loosen the side guide securing knobs [A] and mover the two side-guides to their full open
position.
To move a side guide over a belt.
Slide the guide so the belt is no longer within the guide. At the exit end of the guide; lift up
about 1 inch and then slide the guide to the desired location. You may need to push
down slightly on the belt, below the entrance end of the guide, to help the guide pass
over the belt.
USE YOUR FINGERS TO MOVE THE BELT GUIDES.
XPS-ProMail System Operations 4-24-14.doc 9
Page 18
SECTION 2
B
C
SETTING UP THE SYSTEM
2. Adjust the transport belts so that they are evenly
distributed under the media. Depending on the width
of the media, you may need to use 2, 3 or 4 belts.
The rings [B], in the transport belt guides, are used to
move the belt positions. Turn on the Master Power
button. Set the Transport Base to Manual mode and
set the speed control dial to about 1/4 speed. Insert a
rod of wood or metal [C] into the hole [B] in the belt
guide. Move the belt to the desired location. Repeat
for other belts.
The outer belts should be positioned so they
are close to the outer edges of the media, as
shown. Do not position the belts beyond the
outer edges of the media.
3. STOP the base transport, using the Emergency
Stop button, after making this adjustment.
4. Slide the side guides [D] to within 1/16-inch of
the media, then tighten the side guide securing
knobs [A].
Tip: If you adjust the side guides too tight
against the outer edges of the media; the
media will hesitate as it feeds. If this occurs,
move one of the side guides out a little, to allow
the media to feed without being held back by
the side guides.
IMPORTANT: The bottom plates of the side
guides must slide under the outer belts, as
shown.
When properly positioned; the belt will be
located between the silver metal plate, at the
bottom of the side guide, and the ball guide
assembly.
10
XPS-ProMail System Operations 4-24-14.doc
Page 19
SECTION 2
G
H
E
F
SETTING UP THE SYSTEM
5. Loosen the two thumb screws [E], located at
the outside of each of the side guides. Then
adjust the height of the ball guide assemblies
[F] for the thickness of your media.
Lower the ball guide assemblies so the ball
bearings just rest on the media (ball bearings
will just start to be pushed up by the media).
Then secure the thumb screws [E].
6. Loosen the locking screw [G] and position the
center hold-down strap so it is approximately
centered over the media.
The pressure of the strap on the media can be
adjusted by loosening the strap height
adjustment screw [H] and raising or lowering
the strap.
Tip: Only a small amount of pressure between
the hold-down strap and the media is required.
If you apply too much pressure, this can cause
the media to hesitate or skew as it feeds.
Important: Make sure the ends of the holddown strap and side guides do not interfere
with the paper sensor or dryer sensor.
Adjusting the Dryer’s Media Hold-Down Guides
This device will only be present if the optional
XPS-ProDry 8.0 is also part of the system. It is
used to keep media from lifting and hitting the
dryer as it feeds from the XPS-ProMail Base
to the XPS-ProDry 8.0 Base.
The hold-down straps are normally positioned
so they are close to the outer edges of the
media. Loosen the thumb screws and
reposition the hold-down straps to the desired
location and strap angle; based on the position
and size of your media. Tighten the thumb
screws to secure.
Tip: The strap angle is normally adjusted so
the straps are just above the surface of the media (not touching media). If you apply too much
strap pressure, this can cause the media to hesitate or skew as it feeds.
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SECTION 2
SETTING UP THE SYSTEM
Installing the Ink Cartridges
The XPS-ProMail 3.0 printer can accommodate six inkjet cartridges.
The XPS-ProMail 4.0 printer can accommodate eight inkjet cartridges.
Inkjet cartridges are installed as follows:
Remove the inkjet cartridge from its packaging, taking care not to touch the copper contacts
or the nozzle plate. Remove the protective tape from the inkjet cartridge.
See “Appendix B” for a list of ink cartridges that are available for your printer.
• The cartridges are held in place by a latch lever mounted on the
inkjet cartridge holder (pen stall). Release the lever by raising it
vertical.
• With the cartridge’s nozzle plate pointing down, carefully slide the
cartridge into the pen stall, keeping the cartridge as upright as
possible. Once the cartridge bottoms out; push back, towards the
contacts, and down on the cartridge.
• The top end of the cartridge should be left so it is angled out
slightly, as shown in the top diagram.
• When you close the latch lever the lever should rock the cartridge
back into position and properly seat it in the pen stall, as shown in
the bottom diagram. This should take very little force.
Do not
force the lever into place or it may be damaged. If the lever
doesn’t close easily than the cartridge has not been properly
positioned. Reposition the cartridge and try closing the lever again.
• Reset the ink level monitor for this cartridge.
See “Ink Level Monitor Reset”.
• Repeat for the remaining cartridges.
• When the printer is not in use, all ink cartridges must be removed, cleaned, and properly
stored. See “Ink Cartridge Maintenance” for details.
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SECTION 2
The ink in the cartridge may be harmful if swallowed. Keep new and
immediately.
SETTING UP THE SYSTEM
Ink Level Monitor Reset
The printer can automatically calculate the approximate ink level available in each cartridge.
It does this using a drop count method. When the calculated level is low (~5% ink remaining
in the cartridge), the printer will stop and display “Head # Low. Press Enter.”. After you
press Enter, you can choose to ignore the warning or you can check the cartridge. If the
cartridge is almost empty, you should replace the cartridge and reset the Ink Level Monitor
using the flowing procedure.
Take the printer off-line.
Press the MENU key momentarily.
Use the “+” or “-” key to scroll to the menu feature “Enter when head (n) is filled”.
Install the new cartridge into head position (n).
Press the ENTER key. When the ENTER key is pressed the display will change to
“Head (n) has a new cartridge”.
Repeat for each cartridge you install.
Press Menu to exit the menu features.
Quick Ink Level Monitor Reset (all Heads):
Power the printer on while holding down the MENU key, until the printer displays
“Resetting all Ink Levels in Flash”.
Then release the MENU key. All cartridge (head) positions will be reset to 100%.
New cartridges can be installed into all positions at this time.
To Check the Calculated Level of Ink in the Cartridges:
Finish printing your job, then take the printer off-line.
Press and hold the TEST key until the “Service Menu” appears.
Use the “+” or “-” key to scroll to the menu features
“Service Menu: Ink Levels 1-4” 100%100%100%
“Service Menu: Ink Levels 5-8” 100%100%100%
The calculated amount of ink, that the printer believes is remaining in each ink
cartridge, will be displayed as a percentage.
To exit the “Service Mode”, power the printer off and on.
IMPORTANT: The above features/calculations are only valid if the cartridges remain in their
original positions, where they were first installed. If you swap the cartridges from one stall
position to another, the calculated ink levels will not be accurate. If you plan to use this
feature; you must tag each ink cartridge, with its original position number, so you can always
reinstall them into their original locations.
XPS-ProMail System Operations 4-24-14.doc 13
used cartridges out of reach of children. Discard empty cartridges
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SECTION 2
CAUTION
DO NOT USE STAPLED PIECES IN THE XPS-PROMAIL SYSTEM.
SETTING UP THE SYSTEM
Printer’s Power Switch and Fuse Locations
Located on the left side of the printer’s body are the power receptacle, power switch, and fuse
drawer.
Fuse Rating:
1.6A/250V Slow Blow.
Surge/Spike Protection Recommended: The printer’s power cord is normally connected to
the non-switchable outlet inside the XPS-ProMail base. To better protect the printer’s
electronics; it is recommended that the printer and computer be connected to a surge/spike
protector or UPS (uninterruptable power supply).
Media Thickness Adjustment
The XPS-ProMail System can handle most “inkjet suitable” media, up to 3/8-inch thick (0.375”).
When running multi-page pieces/booklets; the outer jacket must be made of a stock which will
support friction feeding, all folds must be crisp/even, and the thickness must be uniform.
DO NOT USE PAPER- CLIPPED PIECES IN THE XPS-PROMAIL SYSTEM.
THESE METHODS OF BINDING THE MAIL PIECE WILL DAMAGE THE PRINTHEADS,
AFFECT PRINT QUALITY, AND MAY SERIOUSLY DAMAGE YOUR PRINTER.
THE RENA SYSTEMS WARRANTY POLICY WILL NOT COVER COMPONENTS DAMAGED
THROUGH IMPROPER USE.
Using the Media Thickness Knob [10], raise the printhead carriage so that a piece of media can
easily be passed under the print units; from the exit end of the printer. With a piece of media
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SECTION 2
Print
Area
SETTING UP THE SYSTEM
under the printheads, slowly lower the carriage until you just begin to feel a very small amount
of drag between the bottom of the print units and the media.
Tip: If the carriage is adjusted too low, the media may jam or skew as it passes under the print
units. If the carriage is adjusted too high, the image quality will be poor (fuzzy). Ink cartridge
condition can also greatly affect the print quality. A clogged nozzle will produce small white lines
through the image. A partially clogged nozzle will cause ink drops to fire at an angle; producing
fuzzy images. See the “Maintenance” section for ink cartridge cleaning information.
Adjusting the Horizontal Print Position
The horizontal print position is adjusted via your software program. This is normally done by
changing the left margin or the location of the text box, in the layout.
Adjusting the Vertical Print Position
The vertical print position is adjusted by moving the print units. Loosen the thumb screw that
secures the print unit to the shaft. Then slide the print unit to the desired position and secure the
thumb screw. The red label, located at the inside of each print unit, identifies the approximate
print area for each of the print units. See “Head Layouts” on next page.
XPS-ProMail 3.0
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SECTION 2
SETTING UP THE SYSTEM
Head Layouts:
XPS-ProMail 3.0 Printer
There are three head clusters (print units), and a total of six ink cartridge positions, in the XPSProMail 3.0 printer. These print units can be positioned anywhere along the shafts (up and
down). The position of the print unit, in relationship to the media, provides the vertical print
position.
The number of cartridges per cluster and cartridge position numbers are shown below.
Note: Due to the minimum blank space (gap)
between head clusters; you can NOT print a
continuous 3” high image with this printer.
XPS-ProMail 4.0 Printer
There are four head clusters (print units), and a total of eight ink cartridge positions, in the XPSProMail 4.0 printer. These head clusters can be positioned anywhere along the shafts (up and
down). The position of the cluster, in relationship to the media, provides the vertical print
position.
The number of cartridges per cluster and cartridge position numbers are shown below.
Note: Due to the minimum blank space (gap)
between head clusters; you can NOT print a
continuous 4” high image with this printer.
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SECTION 2
5
4
2 1 3
6
SETTING UP THE SYSTEM
XPS-ProDry 8.0 Setup
Please review and understand all operation
and safety precautions, before operating the
dryer.
DRYER HAZARDS:
The dryer presents the following hazards.
FIRE HAZARD: If media is left under the
dryer lamps for more than a few seconds, it
will ignite.
SEVERE PERSONAL INJURY or DEATH
HAZARD: If you touch the hot surface of the
dryer or dryer base, a serious burn will
result. Shock hazards are present, when not
properly used/connected.
Please read the “Dryer Safety Precautions”
section before proceeding.
NOTICE: A Fire Extinguisher (rated for energized
electrical equipment and wood/paper/plastic/cloth fires)
must be within reach at all times.
Emergency Stop Control:
An emergency stop button [5] is located on the operator side of the dryer. Pressing this button
will cause the entire XPS-ProMail system to stop/shut down.
Release this button by turning it clockwise. Then restart the system.
Lamp Intensity Adjustment:
The intensity of the dryer lamps can be adjusted using the dial [4]. Set this control for the
minimum amount of intensity required to dry/set the ink on your media. The appropriate lamp
intensity setting will depend on type of media, print quality, and belt speed. You will need to
experiment to find the right combination for each job.
Dryer Lamp Po wer Switch:
The main dryer lamp power switch [6] is located at the bottom, right-hand side of the dryer
transport base.
When this switch is set to ON, the fan on top of the dryer lamps will run; indicating that power is
present. The dryer lamps will only be activated (turned on) if all of the activation conditions have
been met. See “Lamp Activation Control Conditions”.
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SECTION 2
SETTING UP THE SYSTEM
Allow the Lamps to Cool Before Powering OFF
The dryer lamps should be allowed to cool for at least 5 minutes (fan on top running)
before the main dryer lamp power switch [6] is turned off. If this procedure is not
followed, lamp (bulb) life will be reduced. Never touch the bulbs with your bare hands
(even if they are cool). Oils from your skin will cause damage to the lamps.
See “Cleaning” section.
Positioning the Dryer Over the Media:
The dryer should be positioned so the media print area (wet ink) travels directly under the
infrared lamps. Loosen the two securing screws [3], slide the dryer to the desired position, then
tighten the screws [3]. If necessary; the dryer can be angled to cover a wider area.
The height of the dryer can also be adjusted using the two knobs [1]. Make sure the media does
not contact the dryer housing or lamps.
In Case of a Jam:
If a media jam occurs under the dryer sensor, the lamps will remain active (ON). If this should
occur; press any of the Emergency STOP buttons to shut down the system immediately. Then
clear the jam and restart the system.
If a jam or media hesitation occurs under the dryer lamps; press any of the Emergency STOP
buttons to shut down the system immediately. Then clear the jam and restart the system.
In Case of a Fire:
WARNING: Media that hesitates or jams under the dryer lamps may ignite. To help avoid a fire;
if a media jam or hesitation should occur, immediately press any of the Emergency STOP
buttons to shut down the system. In addition, the risk of fire can be reduced by using a lower
lamp intensity setting. A Fire Extinguisher (rated for energized electrical equipment and
wood/paper/plastic/cloth fires) must be within reach at all times.
If a fire should occur on the dryer or under the dryer lamps:
1. Press any of the red “Emergency Stop” buttons to immediately shut down the system.
2. Quickly and carefully extinguish the fire. If needed; call for emergency response.
3. Disconnect all power from the system.
4. Contact your Rena Systems dealer to schedule a service call. The system should be
inspected for damage, cleaned, and repaired; before power is reconnected to the
system.
Dryer Lamp Control Process:
If all the activation control conditions, shown below, are met; when media interrupts the dryer
sensor, the 24V dryer safety circuit is activated, allowing the lamps to turn on. At that moment a
count-down timer, in the XPS-ProMail base, is started. If the dryer sensor is not interrupted by
additional media, the timer shuts off the 24V output, which shuts off the dryer lamps.
Adjusting the Count-Down Timer Value: The length of time that the dryer lamps remain
active, after the media exits from under the dryer sensor, is adjustable. Please contact your
Rena Systems Dealer if a change is desired. Do NOT
seconds. If the lamps remain on with no media present, dryer belt damage can occur.
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XPS-ProMail System Operations 4-24-14.doc
set this value for more than a few
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SECTION 2
WARNING: Improperly positioned
SETTING UP THE SYSTEM
Lamp Activation Control Conditions:
There are many conditions that will prevent the dryer lamps from turning on.
The dryer lamps will only be activated (turned on) if all of the following are in-place:
- Master Power to XPS-ProMail Base is ON (green button illuminated).
- 24V plug is properly attached from Dryer Base, to back of XPS-ProMail Base.
- Dryer Lamp Power switch [6] is ON (fan on top of dryer unit is running).
- Dryer Base Power Switch, on the XPS-ProMail Base, is ON.
- Dryer Vacuum Switch, on the XPS-ProMail Base, is ON.
- Dryer (lamps/housing) is level.
- Dryer Lamp Intensity dial is NOT set to zero.
- Media has interrupted the Dryer Sensor. Dryer count down timer activated.
Positioning Media on Dryer Belts
Since media is normally fed down the center of the XPS-ProMail Base transport area, the media
will also be centered as it passes over the dryer base. However; with some media widths,
centering the media on the dryer base may place the
edges of the media very close to the side of a belt
(where the media can easily slide under a belt).
In this case the media should be repositioned from
center so the edges don’t get caught under a belt.
For this reason, in some cases, it may be necessary to
first determine the appropriate position of the media on
the dryer and then work your way to the left; adjusting
the XPS-ProMail Base side guide positions and feeder
position so the media exits onto the dryer appropriately.
WARNING: If media feeds under the dryer belts the
belts can be damaged (torn). Media that jams under
the dryer lamps may ignite. If a media jam or hesitation
should occur under the dryer lamps; immediately press
any of the Emergency Stop buttons to shut down the system. Please see “In Case of a Jam”.
media can damage the dryer belts.
Positioning the Exit Rollers:
The exit rollers, mounted at the exit end of the
dryer base, are adjustable. Loosen the locking
screw [G] and position the rollers to the desired
location. The rollers can be adjusted for different
thickness of media by rotating the clamp on the
mounting bar.
Position the rollers so they do NOT track over the
printed image (wet ink).
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SETTING UP THE SYSTEM
TB-659 Conveyor Setup
The conveyor provides additional drying time and an area to
stack/accumulate the media for easy removal.
Up to three TB-659 conveyors can be “daisy chained” to run in
series. See “XPS-ProMail System Installation Guide” for TB-659
connection information.
Note: The speed of adjacent conveyors will vary, base on load
and ease of belt movement. It is NOT possible to speed
synchronize series connected conveyors.
See the “Optional Accessories” section for Dryer and Drop Tray
Options.
Height Adjust:
The height of the conveyor table should be set so it is about an
inch or two below the output height of the XPS-ProMail Base or
XPS-ProDry Base. Two people are required to safely adjust the
height of the conveyor as follows:
Power:
The TB-659’s power cord plugs into the outlet labeled “conveyor”, located on the back of the
XPS-ProMail Base. The power to the conveyor is controlled using the “CONVEYOR POWER
Switch”, located on the XPS-ProMail Base. See the “XPS-ProMail System Installation Guide” for
details on “daisy chaining” conveyors (using up to three TB-659 conveyors).
Emergency Stop Control:
An emergency stop button is located on the operator side of the conveyor. Pressing this button
will cause the entire XPS-ProMail system to stop/shut down.
Release this button by turning it clockwise. Then restart the system.
NOTE: If you are using a TB-690 conveyor; pressing the Emergency Stop button on the
conveyor will only stop the conveyor. It will NOT stop/shut down the entire XPS-ProMail System.
Speed Control:
The speed of the TB-659 is controlled using the “CONVEYOR SPEED dial”, located on the
XPS-ProMail Base.
When using the standard angled back-stop; the conveyor speed should be set to provide an
overlap between adjacent pieces of media, as they drop onto the conveyor.
If the optional drop/catch tray is installed, media overlap is not necessary.
1. While an assistant holds the weight of one end of the
conveyor; loosen the large knob, which is located on the
conveyor leg.
2. Raise or lower the conveyor to the desired height.
3. Secure the knob.
4. Repeat for other end/leg.
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SECTION 2
B
C
A
SETTING UP THE SYSTEM
Conveyor Position:
The conveyor should be positioned at the exit end of the printer or dryer.
It can be used at a “right-angle” to the system (as shown on the front cover of this document) or
“in-line”. The TB-659 is most commonly used at a “right-angle” to the system.
Right Angle Use:
The entrance end of the conveyor is
equipped with a cross stacking guide [A].
This guide is used to keep the media above
the belt surface, until it has totally exited from
the printer or dryer. The conveyor should be
positioned so the cross stacking guide is
located under the back edge of the media.
As the media exits onto the conveyor, it will
ride along this guide. Once the media has
completely left the printer or dryer it will drop
and hit the conveyor belts.
Tip: If the media is hesitating (not being
pulled by the conveyor belts) after it drops;
move the conveyor a little to the left, so less of the media is in contact with the cross
stacking guide. Depending on the speed of the media exiting the printer or dryer, the use of
this guide may or may not be necessary. If you don’t need the guide, just move the
conveyor so the media does not touch this guide as it exits onto the conveyor.
In-Line Use:
The Cross Stacking Guide and Paper Stop Assembly and can be removed from the unit.
Paper Stop Adjustment:
The Paper Stop should be adjusted to control the
position of the media, as it exits onto the
conveyor. Loosen the two thumb screws [B] and
slide the Paper Stop to the desired location, then
tighten the thumb screws.
The three thumb screws [C], located on the
angled part of the Paper Stop, are used to adjust
the media control fingers. These fingers should be
adjusted so the bottoms of the fingers just touch
the top of the media. This helps reduce media
bounce-back as it hits the paper stop.
WARNING: If the bottom edge of the paper guide is positioned on a belt, you must reposition
the belt or the paper guide. If not; the guide will rub on the belt and cause damage.
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SECTION 2
D
SETTING UP THE SYSTEM
Belt Position Adjustment:
The four media transport belts can be repositioned to
accommodate the media you are using.
While the conveyor belts are moving at a medium speed,
slide the Belt Guides [D], located under the left end of the
conveyor table, to obtain the desired belt positions.
For the best transport results; use as many belts as possible,
evenly distributed, under your media. Depending on the size
of your media, you may not be able to use all four belts.
Clearing Accumulated Media:
The “standard”, angled back stop can only be used to accumulate a limited amount of media;
depending on the media size and type. If the length of the stack is allowed to get too large, the
stack can twist or flip. You will need to experiment with your particular application to learn the
appropriate timing, for clearing the conveyor, before the media stack twists or flips.
The use of the optional drop/stack tray may simplify this operation. See “Optional Accessories”.
Paper Feed (Media Transport) Test
The paper feed test is used to test for proper media transport before you begin printing.
If the system is setup properly, it should feed the media without hesitation, skewing or jamming.
1. Verify that Master Power to XPS-ProMail Base is ON (green button illuminated).
2. Turn all power and vacuum switches on.
3. With the printer off-line, press the ENTER key, to start the Paper Feed feature (feeds
material without printing).
4. Press ENTER again to stop the Paper Feed feature.
TEST Print
When off-line, the TEST key can be used to print a TEST image.
The TEST image can be used to:
Check the vertical print position.
Demonstrate the printer.
Check the condition or the ink cartridges.
Check the function of the printer.
Note: A 6”x9” mail piece is required to print the “factory TEST image” with the XPS-ProMail 3.0/4.0.
Customizing the TEST Print Image:
The TEST print image can be changed to almost any image you desire, by using the following
procedure:
1. Power the printer on while holding down the TEST key.
2. From your computer; send an image that you would like to be the new TEST image.
Note: Turning the printer on, while holding down the TEST key, will erase the previous TEST image. If a
new TEST image is not loaded, then a TEST image will not be available to print when you press the
TEST key .
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SECTION 2
SETTING UP THE SYSTEM
Notes
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SECTION 3
OPERATING THE SYSTEM
Section 3 – Operating the System
Installing the Printer Drivers onto the Computer
The printer drivers are located on the “XPS-ProMail CD” that was included with your printer.
When you place the CD in your drive, a Menu should open. Click on “Install Drivers” to install
the printer drivers. A “driver installation wizard” will open to walk you through the steps of
installing the driver.
NOTICE: To simply driver installation; the printer drivers should be installed onto the computer,
before
Satori Printer Driver Compatibility:
Driver Install Notes:
When initiall y installing the printer driver, leave the port selection at default (LPT1:), even if you don't
Don't connect the printer to the computer’s USB port until you have the printer driver successfully
USB Port Selection and Verification Process
If you are connecting the printer to the computer via its USB port, please use the following procedure to
verify that the proper USB port choice was ma de before you attempt to print
Note: This method is not valid for Parallel (LPT) port users.
attaching the printer to the computer and powering the printer on.
- Windows 98/2000/XP/VISTA and Windows 7
- 32 bit (x86) and 64 bit (x64) systems are supported
have an “LPT” port on your computer.
installed. See “Installing the Printer Drivers” section.
Tip: If you have already mistakenly connected the printer to the computer and attempted to send data
to the printer, but you are not
- Delete all print jobs (documents) in the computer’s printer queue
- Reboot your computer
- Power the printer off/on
- Start from Step 2 below
1. After the printer driver has been successfully installed on your computer; connect the printer to
the computer, using a USB cable, and turn the printer on.
If the printer has never been connected to the computer before; you will get the "foun d new
hardware", "installing new hardware" me s s ag es at this time.
After Windows finishes installing new hardware, it should give the message that "The hardware
has been installed successfully...".
Note: If the printer had been connected to your computer in the past, and you are reconnecting
the printer, you may not see this message.
2. From the “printers”, or “devices and printers”, folder; loc ate and open the printer driver’s
properties. This can be done by right click i ng on the printer driver and selecting “printer
properties”.
3. Click on the “Ports” tab and locate the highest numbered USB selection choice in the list. If you
have more than one USB choice (normally label ed as “USB001”, “USB002”, USB003 etc...),
select the highest numbered USB choice (in this case“USB03”).
Then click on Apply.
getting any response from the printer, then you should:
.
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SECTION 3
OPERATING THE SYSTEM
4. While watching the printer status in the “Printers” folder; power the printer off, wait 10 seconds,
and power the printer on.
Tip: To display the printer “status” column in the “Printers” folder; click on “view” and then select
“details”.
The printer status shou ld toggle from “offline” to “ready” when you power the printer on.
The status should toggle from “ready” to “offline” when you power the printer off.
IMPORTANT! You may need to repeat this step (power printer off/on) more than once, for the
system to recognize the printer and to see the status change.
5. If the printer status does NOT change, when you power the printer off and on; click on the “Ports”
tab, then locate and select the next lower numbered USB port (in this case USB002), in the list.
Then click on Apply.
Then go to Step # 4.
6. If the printer status changes when you power the printer off/on then close the printer driver’s
properties window by clicking on OK.
7. You are Finished.
Your printer driver has been properly configured for the USB port you are connected to and the
driver is communicating with printer.
You are ready to begin printing.
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SECTION 3
OPERATING THE SYSTEM
Connecting the Printer to the Computer
NOTICE: To simply driver installation; the printer drivers should be installed onto the computer,
before
attaching the printer to the computer and powering the printer on.
USB Users: Plug the USB cable from your computer, into the printer’s USB Port.
Parallel Users: Plug the parallel printer cable, from your computer into the printer’s
Parallel Port, and then secure using the two locking clips.
NOTE: The cable used to connect the printer to the computer should not exceed 6 feet long.
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SECTION 3
OPERATING THE SYSTEM
Software Setup Example
The printer can be used with many different software programs. The following information will
provide you with basic setup details, for some of the most common programs used with our
printers.
Printing from Satori Bulk Mailer® 5.0
Printer Drivers: Satori has developed their own printer drivers for use with their
software product. Therefore, Satori recommends that you load and use the printer
drivers available to you on the Satori Bulk Mailer 5.0 CD. If not, the Bulk Mailer software
may not function properly with the printer.
The following is a brief description of how to setup and print from Bulk Mailer 5.0.
1. Open Bulk Mailer 5 and select (open) the mailing list of your choice.
2. Use the Bulk Mailer 5 "Wizards" to setup your job.
This newer version of Bulk Mailer is driven by "Wizards", which will guide you through the
envelope design and layout process.
Your envelope design (layout) should look similar to the one shown below.
This example was designed for the Envelope Imager 1.5. Notice how the address data is
positioned at the top of the page, within the first 1.5 inches of the top of the page. When
using the XPS-ProMail 3.0 it can accommodate and print the first 3 inches of the page.
When using the XPS-ProMail 4.0, it can accommodate print on the first 4 inches of the page.
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OPERATING THE SYSTEM
3. Click on the "Go to Preview Mode" icon , located at the upper left-hand corner of the
Bulk Mailer 5 "designer" screen.
Tip: Click on the "Go to Designer Mode" icon
4. Click on the printer icon
, to open the "Mail Print Setup" dialog box.
, to return to the "designer" screen.
- Make sure the corresponding Rena Systems printer driver is selected as your "Printer:".
- Use the "Advance Settings..." button to select the desired print quality and or orientation.
- Use the features under "Print Range" to select the range of addresses you want to send to the printer.
5. Print.
When ready to print, make sure the printer is on-line, and then click on the "Print" button.
Please contact Satori Software (800-357-3020) or visit the Tech Notes area of their web site for
additional information.
http://www.satorisoftware.com/US/support/TechNotes.asp
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SECTION 3
CAUTION
DO NOT USE STAPLED PIECES IN THE XPS-PROMAIL SYSTEM.
THROUGH IMPROPER USE.
OPERATING THE SYSTEM
Using Inkjet Suitable Media
The XPS-ProMail System will print on many types of media, but some restrictions apply.
As with any inkjet printing process, the texture and type of media has a direct effect on both the
print quality and the ink drying time. It is best to test each new type of media to determine
performance levels before beginning the job.
DO NOT USE PAPER- CLIPPED PIECES IN THE XPS-PROMAIL SYSTEM.
THESE METHODS OF BINDING THE MAIL PIECE WILL DAMAGE THE PRINTHEADS,
AFFECT PRINT QUALITY, AND MAY SERIOUSLY DAMAGE YOUR PRINTER.
THE RENA SYSTEMS WARRANTY POLICY WILL NOT COVER COMPONENTS DAMAGED
Coated and plastic media types do not easily absorb ink and smearing may occur.
Print may appear fuzzy on very porous paper or paper with heavy fibers.
Fuzzy images can be caused by clogged or partially clogged ink cartridges, and if the
printheads are adjusted too far away from the media.
Be aware, that when printing at 600 DPI, drying time for the ink is longer than in lower
print qualities. In addition, when humidity is high, drying time is increased.
The use of a dryer will reduce drying time and help “set” the ink.
When using “Rena EasyInk Aqueous Plus” (C9050A) ink on aqueous coated stocks; the
printed media must pass under at least a 1,900 watt dryer, to help cure and set the ink.
Choosing a Suitable Ink Type for the Media:
There are different ink types (formulas) available for use with different applications (stocks).
Experiment with different ink types to see what works best with your media.
For Example: “Rena EasyInk Aqueous Plus” (C9050A) was developed for “aqueous” coated
stocks.
Other ink types are available from your Rena Systems Dealer and Rena Systems Inc.
Please see the “Supplies” section.
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SECTION 3
OPERATING THE SYSTEM
Printer Control Panel & MENU Features
The printer's control panel keys can be used to access various functions that help control the
printer. These functions and their operation are as follows:
ENTER key
The ENTER key is normally used to start/stop media feed. When the printer is placed in any
of the Menu modes, the ENTER key is used to choose the options available in the Menu.
Tip: To allow the printer time to finish printing pieces currently under the print carriage, use
the ENTER key to stop media feed, before taking the printer off-line.
Media Transport (Paper Feed) Test: Pressing ENTER when the printer is off-line, will
activate the Paper Feed Test feature (media will be fed without printing).
TEST key
Pressing the TEST key momentarily, places the printer in the test print mode. The word
“Working” appears in the lower half of the display and after a short period of time the display
changes to “Enter to feed”. Pressing the ENTER key will start the feeding process (test
images printing). To stop feeding press, ENTER again.
Tip: A 6” x 9” mail piece is required to print the “factory TEST image”.
Service Menu: Pressing and holding the TEST key will cause the printer to enter into the
“Service Menu” where the various functions of the printer can be tested. To exit the “Service
Menu”, turn the printer OFF, then ON again. The service menu is primarily used by service
technicians to diagnose problems, should they occur. You can use the “+” or “-” key to scroll
through the menu. Pressing the ENTER key will test the function. To restore the printer to
its normal mode, turn it OFF then ON.
MENU key
The MENU key is used to access the special features built into the printer. The basic
features are accessed by momentarily pressing the MENU key. Use the “+” or “-” keys to
access the features. The features available under this mode of operation are as follows:
Press Enter to Purge – This function is useful to clear the inkjet nozzles when the machine
has been sitting idle. To activate the purge, press the ENTER key and feed media.
Clear Batch Counter – Pressing the ENTER key will clear the number in the upper right
hand corner of the display. Resetting the counter is usually performed at the start or end of
each job. Turning OFF the printer will not reset this counter.
Purge First Piece – Turning the feature ON will cause the printer to print a purge pattern
on the first piece. After the purge is completed the next piece will print the first record of
your database.
Address Recovery – In event of a jam or misprint; in the printer, you can recover up to the
last 9 records by using this feature. See “Print Recover After a Jam” for details on the use
of this feature.
Print Enhancement –The print enhancement feature is used to help the nozzles on the ink
cartridge stay open and decrease the loss of the descender on letters such as “y” or “q” and
accent marks that do not appear in every address. Pressing the ENTER key will turn this
function ON or OFF. The function will remain as changed until the operator changes it
again. NOTE: The Print Enhancement feature will time-out (stop) after 100 seconds, if no
media is going through the printer. Once media is being printed it will restart.
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SECTION 3
OPERATING THE SYSTEM
Automatic Feed –Turning the feature ON will cause the printer to automatically start
feeding and printing, without the need to press ENTER, if the printer is placed on-line
before it starts receiving data.
Enter when head (n) filled – The printer is capable of calculating when it thinks an ink
cartridge is running low of ink. To use this feature press the MENU key momentarily. Then
use the “+” or “-” key to highlight “Enter when head (n) is filled”. Press the ENTER key and
install a new cartridge. Repeat for each cartridge you install. When the ENTER key is
pressed the display will change to “Head (n) has a new cartridge”. To check the level of ink
in the cartridges, Press and hold the TEST key until the “Service Menu” appears. Use the
“+” or “-” key to scroll to the “Service Menu: Ink Levels, 100%100%100%”. This will show
how much ink remains in the cartridge.
NOTE: The “Ink Level” feature is only accurate if the cartridges remain in the original
positions where they were first installed. If you swap the cartridges from one pen stall
position to another, the levels will not be accurate.
Setup Menu: To access the Setup Menu; press and hold the MENU key until the “Setup
Menu” appears. Step through the Setup Menu items, using the “+” or “-” key.
Total Count – The total count displayed is the total number of prints that have passed
through the printer. It is non-resettable.
BIOS Version – Displays the version of the BIOS installed in the printer. From time to
time it may be necessary for a technician to upgrade the BIOS in the printer. When this
is done, the new BIOS version can be checked in this manner.
Head # uses a cartridge or Head # is using bulk ink
This feature changes the amount of ink that the “Ink Monitor” bases its calculation on.
cartridge = standard 45A style cartridge (~42 ml of ink)
bulk ink = bulk ink cartridge/bladder (~420 ml of ink) This feature is provided in case a
bulk-ink bladder is used. Currently no provisions are made to hold a bulk ink bladder.
+ / - (plus / minus) keys
In the various menu modes these keys are used to step through the options.
ON LINE key
Pressing the ON LINE key will cause the printer to change from the on-line state, to the offline state, or vice-versa.
The LED on this key will slowly flash when there is power present and the printer is off-line.
The LED on this key will turn on (steady), when the printer is placed on-line.
Pressing the ON LINE key during the printing operation will take the printer off line and
immediately stop the printing process (may not print complete image).
Tip: It is best to use the ENTER key to stop the printing process. Doing so will stop the
feeder and allow all pieces in the paper path to finish feeding and printing.
RESET key
The RESET key is used to clear the printer memory and return it to its initial state (wait
state). Press and hold until the display goes blank, then release the key. This key only
functions if the printer is off line.
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OPERATING THE SYSTEM
Operation Sequence Example
This example assumes that the entire system has been properly setup to accommodate your
media, and that you will be running the system in the AUTO mode.
Refer to Section 1 – Getting Acquainted for the location of the switches referred to below.
The following example can be used to print a job in the Automatic (AUTO) Mode:
1. Make sure that all of the Emergency Stop Buttons, on all devices in the system, have
been released. The XPS-ProMail Base MASTER Pow er button will not turn on if any of
the Emergency Stop Buttons are depressed.
2. Press the MASTER Power button, on the XPS-ProMail Base, to turn the system ON
(green button should remain illuminate).
3. Turn the Printer power switch ON. “Printer Offline” should appear in display.
4. On the XPS-ProMail Base Control Panel set the Transport Base Mode select switch to
AUTO and the Dryer Base Mode select switch to AUTO.
Mode Switch Notes: When the XPS-ProMail Transport Base Mode switch is set for
AUTO; the speed of the Transport Base is selected by the resolution of the print and the
belt speed selected in the printer driver and or software. If you wish to run the Transport
Base at lower speeds, then what is automatically selected by the printer, then you can set
the Transport Base Mode switch to MANUAL.
IMPORTANT! Do NOT try to run the system faster than the maximum speed for the
selected print resolution or the printed image will be distorted.
5. If the XPS-ProDry 8.0 is installed, and you wish to use the dryer; set the Dryer Lamp
Power Switch (located at the bottom, right-hand side of the dryer base) to ON.
6. Set all
XPS-ProMail Base POWER switches (Transport Base, Dryer Base and
Conveyor) to ON.
Tip: Even if the optional XPS-ProDry 8.0 or TB-659 conveyor is not installed; the Dryer
Base and Conveyor POWER switches must be ON to enable the feeder control circuit.
7. Set all XPS-ProMail Base VACUUM switches (Transport Base and Dryer Base) to ON.
8. Adjust the conveyor for the desired speed.
9. When using the XPS-ProFeed Shuttle Feeder, turn the Main POWER button ON (button
illuminated), set the VACUUM switch to the ON position and then set the POWER switch
to the ON position.
When using the EasyFeed 120 or EasyFeed 200; switch the feeder Power ON and set
the Speed Control above zero.
10. Send Data from computer/software.
11. When you are ready to print, put the printer On-Line and press the Printer’s ENTER key
to begin feeding Media.
Tip: The printer can be set to automatically start the feeder, without pressing ENTER.
See the “Automatic Feed” feature under “Menu Features”.
12. To quickly stop the entire system; Press any of the Emergency Stop buttons.
13. To stop the feeder; press the printer’s ENTER key or turn off any of the POWER switches
on the XPS-ProMail Base.
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OPERATING THE SYSTEM
Clearing (purging) the Ink Cartridge Nozzles
If the XPS-ProMail 3.0/4.0 Printer has been sitting idle (not printing), it is a good idea to
purge the printheads before beginning to run a job.
This can be done from the Printer’s Control Panel; as follows:
1. Take the printer Off-Line.
2. Press the MENU key momentarily.
3. Use the + key to scroll to the “PURGE” feature and then press the ENTER key. If the
rest of the system is setup to run; a piece of media will feed and a purge pattern will
be printed onto it. If desired; press ENTER again to print an additional purge image.
4. Press the MENU key to exit the Menu features.
Check that the purge pattern is complete, without any blank areas or white streaks.
If the pattern is OK, then immediately send the job and start printing.
If the pattern is not complete then you should run the purge again.
If the pattern is still not complete then you may need to clean or replace the ink cartridges
(printheads). See the “Maintenance” section.
SECTION 3
Automatic Purge: For an automatic purge, at the start of every print job; set the Printer’s
Menu feature “Purge First Piece” to ON.
In addition; some software programs have built-in features to purge the first piece or to do a
periodic purge during the print job.
Purge While Printing:
To do a purge in the middle of a job, follow these steps:
Press ENTER key to stop feeding media.
Press the ON LINE key to take the printer off-line.
Press the MENU key.
Select “Press Enter to Purge”.
Press ENTER key to start the purge process. Repeat if necessary.
Press the MENU key to exit the Menu features.
Press the ON LINE and then the ENTER key to get back to normal printing.
Note. If a paper jam occurs during the purge, you should use the address recovery
feature to get back to normal printing. Otherwise you will lose records.
Printing a Test Print
A test print is built into the printer. Make sure the printer is off-line, and then press the TEST
PRINT key momentarily. The display will indicate it is working. Then the display will go to
Press Enter Key to print. Pressing the Enter key will start the media feeding and the printer
will print the standard test image.
Tip: A 6” x 9” mail piece is required to print the “factory TEST image”.
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OPERATING THE SYSTEM
Print Recovery after a Jam
If the media should jam in the printer, during the run, it is possible to recover up to 9 pieces
(records) that might be lost.
If a jam occurs, the printer control panel will display:
“Jam: Reprint Lost Pieces”
“MENU To Continue”
To recover the lost pieces, clear the jam and then do the following:
1. Press the MENU key and the “Address Recovery” option will appear.
2. Press the ENTER key and the following display will appear “Enter: Recover 1 piece”.
3. Use the + key to select the number of pieces you wish to recover up to 9.
Count the number of pieces you wish to recover and then add 1 or 2 for the pieces
(records) that are in the buffer.
4. Press the ENTER key to register (accept) the number of pieces to be recovered.
5. Press the ENTER key to star t the feeder. The printer will reprint the number of records
you selected and continue printing the rest of the job as normal.
6. You may repeat this process a many times as required.
NOTE: The address recovery feature will not work within the first 20 records of the job or
after the last record has printed. If a jam should occur during the first 20 records, see “How to
Cancel a Print Job”.
How to Cancel a Print Job:
1. Stop sending data from the software. Cancel the job.
2. Press and hold the REST button on the printer until the display goes blank, then release
this key.
3. Make sure the software has stopped sending data.
4. Clear the spooler. Clear all pending documents from the printer driver.
5. Press and hold the REST button on the printer until the display goes blank, then release
this key.
6. Re-send the job.
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SECTION 3
OPERATING THE SYSTEM
Notes
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SECTION 4
Print Quality
Resolution (hxv)
Approximate yield
600 dpi
600 x 600
50,000 addresses
300 dpi
300 x 600
100,000 addresses
200 dpi
200 x 600
150,000 addresses
150 dpi
150 x 600
200,000 addresses
MAINTENANCE
Section 4 – Maintenance
This section discusses how to care for the inkjet cartridges, clear paper jams, and perform
routine operator maintenance to the XPS-ProMail 3.0/4.0 Printe
Inkjet Cartridge Maintenance
Cartridges that are properly maintained can normally be used until the cartridge is empty.
If cartridges are not properly maintained; nozzles will clog creating poor print quality and
reducing cartridge life.
Inkjet cartridges must be replaced when out of ink or when the print quality is poor and purging
and cleaning has not improved the image quality.
The Approximate life of the HP45A style Inkjet cartridges:
r.
NOTE: Base on 3 lines of 20 characters (courier 10 font). These figures can vary depending on
the font selected. A bulk ink cartridge/bladder will print approximately 10 times the number of
addresses as a standard cartridge.
Replacing the Inkjet Cartridge:
Inkjet cartridges must be replaced when out of ink or when the print quality is poor and purging
and cleaning has not improved the image quality.
• The cartridges are held in place by a lever mounted on the pen
stall. Release the lever by raising it vertical.
• Remove the used cartridge from the pen stall; by pulling the
cartridge up and out of the pen stall.
• For directions on installing the ink cartridges, please see
“Installing the Cartridges”.
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SECTION 4
Moist with Water (Distilled is best)
Dry or containing chemical additives
MAINTENANCE
Cleaning the Inkjet Cartridge (Printhead)
To maintain good print quality it is important that the printheads are kept clean. During the
printing process ink spray, paper fibers, and dust can cause a build-up on the cartridge nozzle
plate (printhead). This build-up will eventually degrade the print quality. If you begin to notice
problems with the print quality, or if you want to help prevent imaging problems before they
occur; the nozzle plate of the cartridge should be cleaned with a damp, lint-free, non-abrasive,
cloth, such as Rena Cartridge Wipes (part # 2023).
Cloth should be: Cloth should not be:
Soft
Fiberless
Abrasive
Made of small fibers
Place a drop of distilled water near the edge of the
Cartridge Wipe cloth.
Start by placing the cartridge onto the damp area of
the cloth.
Using a small amount of downward force, slowly pull
the cartridge from the damp area, across to the dry
area of the Cartridge Wipe, while slowly decreasing
the amount of downward force.
Repeat this procedure a few times. Make sure you
only clean the cartridge in one direction. Either from
the front of the head to the back of the head, or from
back to front.
It is recommended that you perform a purge, just before starting to print again.
NOTICE
NEVER SHAKE, DROP, OR HIT THE CARTRIDGE AGAINST THE PALM OF YOUR HAND OR
ANY OTHER HARD SURFACE. SHAKING THE PRIN T CARTRIDGE DOES NOT “MIX” THE
INK AND HITTING THE CARTRIDGE AGAINST A HARD SURFACE DOES NOT CLEAR THE
NOZZLES BOTH OF THESE ACTIONS ACTUALLY HURT THE PRINT QU ALITY BECAUSE
THEY ALLOW BUBBLES TO FORM NEAR THE INK FIRING CHAMBERS. THESE BUBBLES
PREVENT THE NOZZLES FROM FIRING CAUSING WHITE STREAKS IN THE PRINT IMAGE.
Purging the Nozzles
If the inkjet cartridge sits inactive for a period of time, ink may dry in the nozzles. Normal
printing may not remove these “ink plugs” from the nozzles. White streaks will then show up in
the printed text or graphic. In order to obtain better print quality, these ink plugs need to be
forced out or purged. This can be done from the Printer’s Control Panel; as follows:
1. Take the printer Off-Line.
2. Press the MENU key momentarily.
3. Use the + key to scroll to the “PURGE” feature and then press the ENTER key. If the
rest of the system is setup to run; a piece of media will feed and a purge pattern will be
printed onto it. If desired; press ENTER again to print an additional purge image.
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MAINTENANCE
4. Press the MENU key to exit the Menu features.
Check that the purge pattern is complete, without any blank areas or white streaks.
If the pattern is OK, then immediately send the job and start printing.
If the pattern is not complete then you should run the purge again.
If the pattern is still not complete then you may need to clean or replace the ink cartridges
(printheads). See the “Ink Cartridge Maintenance” section.
NOTE: For more information on imaging and print quality problems, please refer to the
“Troubleshooting” section.
Inkjet Cartridge Storage
Whenever the printer is not being used the cartridges must be removed, cleaned, and sealed.
Short-term Cartridge Storage: Less than 8 hours (< 2 hours in very dry environments).
• The cartridges can be removed and placed in the
temporary “cartridge sealing station”, located on
the body of the printer.
• The next time that the printer is used, the cartridge
nozzles will need to be cleaned and purged. See
“Cleaning the Inkjet Cartridge” for details.
Long-term Cartridge Storage: More than 8 hours (> 2 hours in very dry environments).
• Clean the cartridge and place the cartridges in a
re-sealable container (i.e. Tupperware, Ziploc,
etc…). Place a damp sponge or cloth in the
container, below the cartridges, to maintain
humidity and prevent ink in the cartridge nozzles
from drying out.
Note: Do not allow the nozzle plate to make
contact with the sponge/cloth, or the ink will be
wicked from the cartridge.
• When the cartridges are ready to be used again;
the cartridge body and contact area will need to be
dried and the nozzles will need to be purged.
CAUTION! Be sure the contact area of the cartridge is dry, before installing it into the
printer or damage to printer’s electronics will result.
Decap Time Note: The decap time (time it takes for unsealed cartridge nozzles to become
clogged), will vary greatly. Ink type, environment, prior cartridge maintenance, and cartridge
condition can greatly affect the decap time.
Inkjet Cartridge Disposal
Cartridge recycling is recommended. Many office supply stores accept used ink cartridges.
If there should be an ink spill, use soap and water to clean up any problem areas. Abrasive
soap works well to get the ink off of hands.
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SECTION 4
MAINTENANCE
Jams in the Printer
If a jam occurs; immediately STOP the system by pressing any of the Emergency Stop buttons.
Some possible reasons for jamming are:
1. Feeding more than one piece of media (overlapping, double-feeding). Reset feeder
separation.
2. Damaged media, such a dog-eared (turn down corners).
3. Media that is not stiff enough may not be usable. Media that meets Postal stiffness
requirements for automated feeding is acceptable for use in the printer.
4. Envelopes that are caught under the flap of another envelope (nested) or stuck to one
another may cause jamming.
Note: A print recovery must be performed after a jam. Up to 10 of the last records can be
reprinted using the print recovery feature. See “Print Recovery after a Jam” for details.
Removing Jammed Media
The right-hand side of the printer is attached to the base, with a hinge device. This hinge
permits the printer to be swung up, to remove any jammed media and for cleaning access.
1. Shut down (stop) the system by pressing one of
the Emergency STOP buttons.
2. To release the printer; press down on the grab
handle, located at the left side of the printer,
while releasing the two latches on the left-hand
side of the printer.
3. Carefully swing up the printer using the grab
handle. Be careful not to pull or catch on any of
the wires that attach to the printer.
CAUTION: To make sure the printer doesn’t
accidently swing closed; keep one hand on the
grab handle at all times. If necessary; locate a
second person to assist you.
4. Remove all pieces of media from the feed path.
Tip: If the bottoms of the print units are dirty
(covered with ink); they should be cleaned using
a soft damp cloth, at this time.
5. Carefully swing the printer back down.
6. Press down on the grab handle and lock the
printer in place by closing the two latches.
7. To re-print lost records; follow the instructions
found in “Print Recovery After a Jam”.
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SECTION 4
NEVER SPRAY OR POUR CLEANERS DIRECTLY ON OR INTO THE XPS-
PARTS TO BE CLEANED.
MAINTENANCE
Cleaning
WARNING
THE XPS-ProMail 3.0/4.0 PRINTER IS A PRECISION MACHINE THAT SHOULD BE
CLEANED REGULARLY TO INSURE MANY YEARS OF SERVICE.
BEFORE PERFORMING ANY MAINTENANCE, DISCONNECT THE MACHINE FROM
ITS POWER SOURCE!
The XPS-ProMail System must be cleaned regularly of accumulated paper dust and ink.
Depending on the types of media that are run, the system may need to be cleaned daily or less
frequently.
The exterior of the machine may be cleaned with any standard household cleaner, which is nonabrasive and does not contain plastic harming solvents.
The interior of the system should only be cleaned by a qualified service technician. Please
contact your Rena Systems dealer. Accumulated dust should be removed with a vacuum. In
addition, the vacuum pump filters and fans must be checked and cleaned.
CAUTION
ProMail 3.0/4.0 PRINTER.
LIQUID CAN HARM ELECTRONIC PARTS.
ALWAYS DAMPEN A RAG WITH THE CLEANER AND APPLY IT TO THE
Media Transport Belts
The media transport belts can become glazed with paper lint and ink from the media. They
should be regularly cleaned with a mild household cleaner on a damp cloth.
CAUTION! Rena Care should NOT be used to clean the Media Transport Belts on this system.
Media Transport Belts can be damaged by some chemicals and solvents. Avoid using all
solvents and untested chemicals on the Media Transport Belts.
WARNING
DO NOT REMOVE THE SIDE COVERS OF THE PRINTER!
THERE ARE HIGH VOLTAGES PRESENT BEHIND THE COVERS!
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SECTION 4
C
MAINTENANCE
Cleaning the Sensors
Media Sensor:
Directly below the media sensor [A],
attached to the base table, is a reflective
strip (reflector). The reflector [B] reflects the
light from the sensor, back to the sensor,
when no media is present. As media passes
over the reflector; this reflected light is
interrupted by the media. The initial
interrupted sensor condition provides the
printer with the leading edge reference for
the media.
The media sensor [A] and reflector [B] must
be kept clean and free of dust. The sensor
[A] can be cleaned with a Q-tip, by gently
dusting it. The reflector [B] can be cleaned
with a mild soap solution on a damp cloth.
Should the reflector become scratched or worn it should be replaced; as the system cannot
function properly without it.
There is an LED, located on the top of the sensor, which displays the sensor’s condition.
LED ON = No Media Present (not interrupted)
LED OFF = Media (paper) Present (sensor interrupted).
Dryer Sensor:
When the XPS-ProDry 8.0 is used with this system; a
dryer sensor [C] is mounted adjacent to the media
sensor, on the same bracket.
Like the media sensor; the dryer sensor [C] also uses
the reflector [B] to bounce light off the reflector and
back to the sensor. When the dryer sensor is
interrupted by media, the dryer lamp control signal
(24V) is activated and remains active for the length of
time set by the “count-down timer” inside the base.
See “Dryer Lamp Control and “Lamp Activation Control
Conditions” for more details.
You can use the same cleaning methods, as described
above, to clean the dryer sensor [C] and reflector [B].
There is an LED, located on the side of the sensor, which displays the sensor’s condition.
LED ON = No Media Present (not interrupted)
LED OFF = Media (paper) Present (sensor interrupted).
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SECTION 4
MAINTENANCE
Cleaning the Dryer & Dryer Lamps
CAUTIONS!
If following cautions are not carefully observed; a severe shock and burn hazard exists. If
you don’t feel comfortable performing these procedures; please contact your Rena Systems
dealer and schedule a service call.
Press the Emergency Stop button to stop the system and power the lamps off.
Allow the dryer lamps to cool for at least 10 minutes before touching or cleaning the
dryer and dryer lamps.
Turn off the main dryer lamp power switch and disconnect the dryer from the wall outlet,
before attempting to clean the dryer or dryer lamps.
The propellant, used in compressed air cans, may be flammable! After using
compressed air cleaners; wait at least 5 minutes before powering the unit on.
Denatured alcohol, in liquid and vapor form, is flammable!
After cleaning with denatured alcohol, wait at least 5 minutes, for the alcohol to
completely evaporate and dissipate, before you power the unit on.
Do not touch the dryer lamps with your bare hands, even if they are cool. Doing so will
deposit oils on the lamps, causing the lamps to overheat and be damaged.
Dryer Housing:
The exterior of the dryer may be clea ned with any standard household cleaner, which is nonabrasive and does not contain plastic harming solvents.
To clean the dryer housing:
1. Press the Emergency Stop button to stop the system and power the lamps off.
2. Allow the dryer lamps to cool for at least 10 minutes before you continue.
3. Disconnect power from the base and dryer lamps.
4. Using compressed air; clear the system of loose debris.
5. Dampen a soft cotton cloth, with the cleaner and wipe the exterior surfaces. Do not
spray any liquids onto or into the dryer or dryer lamps.
6. Wait 5 minutes before reconnecting power to the dryer and dryer lamps.
Lamps:
The infrared emitters (lamps), in the dryer, must be checked periodically for debris and other
particulates that are deposited over time on the surface of the quartz lamps.
Read the Cautions above, before proceeding.
To clean the lamps:
1. Press the Emergency Stop button to stop the system and power the lamps off.
2. Allow the dryer lamps to cool for at least 10 minutes before you continue.
3. Disconnect power from the base and dryer lamps.
4. To access the lamps; tilt the lamps up, using the Tilt Lever [2].
5. Using compressed air; clear the system of loose debris.
6. Using a soft, dry, cotton cloth, carefully wipe the lamps.
Normally, you should avoid using any liquids to clean the lamps. However; for stubborn
residue you can use a soft cotton cloth, dampened with denatured alcohol. Do NOT
the gold painted side of the lamp or you will remove the reflective coating.
7. Wait 5 minutes before reconnecting power to the dryer and dryer lamps.
wipe
42
XPS-ProMail System Operations 4-24-14.doc
Page 51
SECTION 4
MAINTENANCE
Notes
XPS-ProMail System Operations 4-24-14.doc 43
Page 52
SECTION 5
MESSAGE
DESCRIPTION
SOLUTION
Printer is offline and has
previous job.
Printer has detected a paper
lost/damaged pieces.
Clear Paper Jam.
image = 6” x 9”.
TROUBLE SHOOTING
Section 5 – Troubleshooting Guide
The following troubleshooting guides are provided to assist you in solving any problems that
might occur with the system or its software. We have tried to make them as complete as
possible. The best advice we can offer is to make sure that the system is setup properly,
plugged in, that it has an adequate supply of ink before attempting to trouble shoot any problem.
WARNING
DO NOT REMOVE THE SIDE COVERS OF THE PRINTER!
THERE ARE HIGH VOLTAGES PRESENT BEHIND THE COVERS!
Printer Display Messages
Printer Offline
ENTER for Paper Feed
Printer Offline
ENTER to Stop Feed
TEST Print
ENTER to Stop Feed
Printer Online
Waiting for Data
Printer Offline
Data Ready to Print
JAM: Reprint Lost Pieces
JAM: Check Printer Setup
Pressing the ENTER key will
put printer into the Paper
Feed mode.
Pressing the ENTER key will
exit the Paper Feed mode.
Pressing the ENTER key will
exit the TEST Print mode.
Printer is online, but has not
received any data to print.
received data to print or still
has data present from
jam while online, printing
records.
Correct problem then reprint
Printer has detected a paper
jam while in Paper Feed or
Test Print mode.
This feature can be used to
check for proper media
transport setup/adjustment.
Send data to printer via
software/computer.
Put printer online then press
ENTER to start the feeding
and printing process.
Clear Paper Jam.
Check separation adjustment
Check paper size (width)
setting in software to be sure it
matches actual piece width.
Check separation adjustment
Use a media length that
matches size of currently set
paper length (length
previously set via software or
TEST image). RENA TEST
44
XPS-ProMail System Operations 4-24-14.doc
Page 53
SECTION 5
MESSAGE
DESCRIPTION
SOLUTION
Printer is waiting for data
unresponsive at this time.
The printer has timed out
>5 minutes.
Clear job and try again. If
program.
Encountered a wrong
supported.
TROUBLESHOOTING
PAUSE: Waiting for Data
PAUSE: Off-Line Pause
PAUSE: Timed Pause-Wait
Transport Time-Out
Head # Low: Press Enter
from the computer, or needs
more time to receive/process
data.
NOTE: The printer’s
keyboard will be
Printer received an “OffLine” PAUSE (tray break)
command from the software.
Printer was sent a Timed
Pause (tray break)
command via software.
and has stopped the
transport.
No data, no paper, no
operator response, etc… for
Printer’s ink level monitor
has calculated that cartridge
# is almost empty.
(# = cartridge position
number)
When more data is sent from
computer, or printer finishes
receiving/processing data then
it will automatically continue.
Press ONLINE key to
continue.
Printer will automatically
continue when time expires.
Press appropriate key to
continue.
If empty, replace cartridge and
reset ink level monitor.
If not empty, you may ignore
message and or reset the ink
level monitor.
Out of Memory Font
Out of Memory Char
Error in Download Font
Error in Download Char
Error in ESC Sequence
Ignore Unknown ESC
Comnd
No enough memory for
downloading a font
No enough memory for
downloading a single
character
Encountered a wrong font
Format
Only font-format 0
supported.
character Format or Class.
Only character format 4
(LaserJet Family - Raster),
Class one and two are
The Escape command is
formatted incorrectly.
The Escape command sent
is not supported.
Reduce the number of
different fonts you are trying to
use from your software.
Reduce the number of
characters you are trying to
use from your software.
problem persists, contact
software vendor and or test
from a different software
Clear job and try again. If
problem persists, contact
software vendor and or test
from a different software
program.
Try again. If problem persists,
report problem to software
vendor.
Try again. If problem persists,
report problem to software
vendor.
XPS-ProMail System Operations 4-24-14.doc 45
Page 54
SECTION 5
Lint, ink, or paper dust on
Head height too low
Clean the cartridge nozzles
Raise head height.
Check to make sure the tape
Install a new print cartridge.
Lint, dust or dried ink
Clean the cartridge nozzles
Insert a new Print Cartridge.
Printing light, missing parts
of characters or dots
Clogged print nozzles.
Running out of ink.
Purge and or clean cartridges.
Replace inkjet cartridges.
Adjust printhead closer to the
Clean/replace cartridge.
Reposition the text in the
window of the printer driver.
Media is slipping, hesitating
and skewing.
Check the side guide
hesitate, slip, or skew.
Over-speeding the media
Set the Mode switch, on the
not distorted.
TROUBLE SHOOTING
Print Image Issues
CONDITION PROBLEM SOLUTION
Black streaks in text
Cartridge will not print,
even if TEST or Purge is
used.
White streaks in text or
graphics
Blurry/fuzzy image.
Split line of type
printhead.
No image being printed by
the cartridge(s).
blocking printhead nozzles.
Poor contact between
printhead and cartridge stall
contacts (pogo pins).
Printhead height is too high.
Partially clogged cartridge.
Line of type is being
positioned across two
printheads (cartridges).
Example shows second line
of the address being split
between two ink cartridges.
with a clean lint-free cloth
moistened with distilled water.
is off the printhead.
Remove and reinsert the
cartridge into the pen stall.
with a clean lint-free cloth
moistened with distilled water.
Clean contacts.
Remove and reinsert the
cartridge into the pen stall.
media using Media Thickness
Adjustment Dial.
layout so that it does not print
across two printheads.
If you must print across two
printheads; adjust the
positioning of the two
printheads in relationship to
each other using the Head
Alignment tool Properties
Ghosting and or skewed
line(s) of type.
Distorted / Misaligned
Images
46
or skewing as it is
transported.
All or part of image is printed
with a ghost image
(ghosting) or is skewing.
Example shows part of the
image (STE 140) ghosting
transport speed for the
selected print quality.
The higher the print quality
setting, the lower the media
transport speed must be set.
XPS-ProMail System Operations 4-24-14.doc
adjustment. If set too tight
they can hold back on media.
Check that the printhead
carriage is set at the proper
height. A printhead carriage
that is set too high or too low
may cause media to jam,
transport base, to Auto, so the
printer can control the media
transport speed.
Or Set the Mode switch to
Manual and reduce the belt
speed until printed image is
Page 55
Bad communication cable
Corrupted database file.
Check to be sure cable is
Use another database file
(computer/software/cable).
Paper size not set correctly in
Set for proper paper size
the piece to look.
Print too high or low on
the media
Physical location of printheads
are not set correctly.
Adjust the printhead positions.
Wrong printer driver selected.
Media orientation incorrect.
Change printer driver selections.
Rotate mail piece by 180 deg.
Address printing partially
media
Physical location of printheads
Adjust the printhead positions.
Media is feeding faster than
Reduce feeder speed. Reduce
Print Content Incorrect
CONDITION PROBLEM SOLUTION
SECTION 5
TROUBLESHOOTING
Information being printed
is wrong, incomplete, or
garbage characters are
being printed.
Not all addresses in
database print
connections.
Printer was reset or lost power
in the process of printing job.
Computer or Software issue.
Only some of the addresses in
database have been selected
to print.
Database problem.
Computer/software issue.
securely fastened at both ends.
Parallel cable should not exceed
6’ in length. Replace cable.
Cancel job. Clear spoolers.
Reset printer. Restart job.
Test from a known good system
(computer/software/cable).
Start new job and select entire
database
Check the database program
Test from known good system
Print Placement Issues
CONDITION PROBLEM SOLUTION
Print is too close to, or
partially off,
leading/trailing edge of
media
software.
Bad or dirty sensor/reflector
Address position in software
not set correctly.
(length) in software.
Clean or replace
sensor/reflector
Check the location and margins
in layout software. Check that
the piece on the layout screen
looks exactly the way you want
Address prints upside
down on media
off top or bottom of
Images printed by
individual ink cartridges
are not always aligned
“stair-stepped”.
XPS-ProMail System Operations 4-24-14.doc 47
are not set correctly.
printer can receive and
process data.
Media is hesitating under the
print-heads.
Select “inverted” driver to print
“right-side-up” to operator.
amount of data in record.
Remove graphics. Use program
that can download graphics into
printer memory.
Check carriage height
adjustment. Turn on vacuum.
Page 56
SECTION 5
CONDITION
PROBLEM
SOLUTION
Wrong printer driver
Manual Mode.
Verify that the correct printer
Transport Base to Auto mode.
belt speed using speed dial
Auto Mode.
Mode.
selected.
appropriate driver.
jumper plugs.
Clogged ink cartridges.
damaged.
reflector.
graphics into printer memory.
TROUBLE SHOOTING
Printer and Printer Base Issues
Can’t increase/decrease
belt speed via software or
printer driver settings
Can’t increase/decrease
No base motor drive
(Master Power button is
illuminated.)
No base motor drive
(Master Power button won’t
illuminate.)
selected.
Wrong belt speed selected,
for the chosen print quality.
Transport Base set to the
Transport Base is set to
Base transport power
switch is OFF.
Base in Manual mode but
speed control dial is set to
zero.
Base in Auto mode but not
receiving motor control
signal from printer.
Wrong printer driver
No Power to Base
Emergency Stop or Safety
Stop circuit is open.
driver was loaded/selected.
Check belt speed selection.
Use Speed Control dial to
adjust speed manually or set
Set Transport Base to Manual
Set base transport power
switch to ON.
Set speed control higher than
zero.
Take printer off-line and press
ENTER for PAPER feed. If
base does not drive then check
connections from printer to
base. If problem continues call
for service.
Change printer driver to the
Verify main power to base.
Check Emergency Stop Button.
Check cable connections and
Counts pieces, but doesn’t
printing on media.
Not printing or counting.
Skipping pieces
(not printing on all pieces)
48
Print Unit not positioned
properly.
Data out of print range.
No ink cartridges installed.
Paper not passing under
media sensor.
Media sensor is dirty or
Software not set correctly.
Printer needs more time to
receive or process data.
XPS-ProMail System Operations 4-24-14.doc
Adjust printhead vertically.
Adjust margin setting or text
box position in layout software.
Install ink cartridges
Clean/replace ink cartridges.
Readjust media side guide
positions.
Clean media sensor and
Make sure paper size (length)
is set correctly. If printer counts
all pieces then software may be
sending blank pages.
Reduce feeder speed. Reduce
amount of data in record.
Remove graphics. Use
program that can download
Page 57
CONDITION
PROBLEM
SOLUTION
Printer issue.
Call for service.
CONDITION
PROBLEM
SOLUTION
Power issue: Low voltage or
Power printer off/on.
service.
LCD display shows solid
black lines/squares
WARNING
DO NOT REMOVE THE SIDE COVERS OF THE PRINTER!
THERE ARE HIGH VOLTAGES PRESENT BEHIND THE COVERS!
Interface Communication Issues
SECTION 5
TROUBLESHOOTING
Losing data; extra lines;
printing strange
characters.
No communication
LCD Display Issues
No LCD display
Database problem.
Communications Problem.
Loosing Power.
Disconnected/damaged data
cable.
Improper port selection within
printer driver.
Computer issue.
Power not on
Bad LCD Display
Check data in database
program. Check cable and
connections. Monitor Power.
Check connection. Replace
cable.
Check driver port selection.
Cycle printer power and
reboot computer.
Test from known good
computer/cable/software.
Turn on power. If still no
display see Power Problems.
Have technician replace LCD
display.
LCD display characters
shifted
or
LCD display shows
garbage characters
XPS-ProMail System Operations 4-24-14.doc 49
Noise.
Static electricity.
Board logic problem Call for service.
Incorporate use of static
touch pad or mat, to
discharge static energy
before touching unit.
If problem persists, call for
Page 58
SECTION 5
TROUBLE SHOOTING
Feeding Issues
CONDITION PROBLEM SOLUTION
Feeder power or interface not
enabled.
Feeder won’t start (run).
Printer pausing feeder to
provide time for data
receiving/processing.
Feeder not adjusted properly
Media from feeder is
hesitating or feeder
pausing
Side guides set too tight
against media.
Dirty / worn feed rollers
Media stuck together
Uneven mail piece
Check to be sure feeder
power is plugged in and power
switch is ON.
Check to be sure feeder
speed is not set to zero.
Check feeder interface cable
connections.
See “Feeder Activation
Control Conditions”.
Reduce feeder speed. Reduce
amount of data in record.
Remove graphics. Use
program that can download
graphics into printer memory.
Re-adjust feeder.
Loosen the side guides
slightly.
Clean the feed roller with
distilled water and a cloth. DO
NOT use any solvents or
detergents as they may
damage the feed rollers.
Replace rollers.
Fan media before placing it in
feeder.
Tap inserts to front of
envelopes and retry.
Separator gap not set
properly.
Multiple feeds from feeder
50
Media stuck together.
Media not loaded properly.
XPS-ProMail System Operations 4-24-14.doc
Adjust separators to thickness
of media.
Fan media before feeding
Re-load media.
Page 59
thick.
Bad Paper Sensor/Reflector
Call for service.
CONDITION
PROBLEM
SOLUTION
Verify power from outlet.
Call for service.
Verify main power to base.
Call for service.
Feeding Issues (cont inued)
CONDITION PROBLEM SOLUTION
SECTION 5
TROUBLESHOOTING
Media Jams
Printer stops with Paper
Jam message, but no
physical jam
Paper path obstruction.
Carriage height not set
correctly.
Vacuum not ON.
Paper not loaded properly
Feeder is double feeding
Printhead adjusted too low.
Media is curled or bent
Media is too thin
Wrong paper size set in
software.
No separation between
pieces.
Paper Sensor Blocked
Dirty Paper Sensor/Reflector
Clear jam and remove all
media in transport area.
Re-adjust print carriage
height.
Turn on vacuum.
Re-adjust feeder. Instruct
operator in proper loading of
media.
Raise printhead
Uncurl media.
Media must be at least 0.008”
Set software for proper paper
size (length).
Readjust feeder, reduce
feeder speed.
Make sure guides are not
interrupting paper sensor.
Clean sensor and reflector.
Power Issues
Printer Not operating at all.
No LCD display
XPS-ProMail Base won’t
turn on. (Master Power
button won’t turn on)
Dryer lamps won’t power
on.
XPS-ProMail System Operations 4-24-14.doc 51
No power.
No Power to Base
Emergency Stop or Safety
Stop circuit is open.
Activation control conditions
have not been met.
Check on/off switch, power
cord connections, and printer
line fuses.
Check Emergency Stop
Button. Check cable
connections and jumper
plugs.
See “ Lamp Activation
Control Conditions”.
Page 60
SECTION 5
TROUBLE SHOOTING
Notes
52
XPS-ProMail System Operations 4-24-14.doc
Page 61
DIMENSIONS
XPS-ProMail Base: 43” W x 35” D x 51” H base only
WEIGHTS
XPS-ProFeed Shuttle Base: 300 lbs.
ELECTRICAL
XPS-ProMail Base: 250VAC, 20A, single phase, 4 wire
TB-659 Conveyor: Powered by XPS-ProMail Base
PRINT TECHNOLOGY
Inkjet, 6 or 8 HP45A Style Cartridges
PRINT QUALITY
Dots Per Inch Resolution H x V
150 dpi 150 x 600 dpi
IMAG E AR EA
3” or 4” x 17”
PRINT ORIENTATION
Normal and Reverse
FONTS
All TrueType fonts available on PC.
PRINTS
Prints bitmapped graphics, barcodes and logos
MATERIAL SIZE
Minimum: 3” W x 5” L
Maximum: 15” W x 17” L
MATERIAL THICKNESS
20 # Bond up to 3/8” (0.375”)
PRINT COLORS
Standard and Versatile Black, Red, Blue, Green, Yellow,
and HP Bulk-Ink Cartridges
INK TYPES
Water based. May require drying assistance for coated
stock
PC INTERFACE
Centronics Parallel
COUNTERS
One job counter and one lifetime counter
DIMENSIONS
11” H x 14” W x 28” D
WEIGHT
55 lbs.
ELECTRICAL
100-240VAC, 50/60 Hz
Appendix A – Technical Specifications
XPS-ProMail System
XPS-ProDry Base: 28” W x 28” D x 48” H with dryer installed
TB-659 Conveyor: 82” W x 26” D x 35” H
Appendix
(crated for shipping)
XPS-ProMail Base: 550 lbs.
XPS-ProDry Base: 325 lbs.
TB-659 Conveyor: 275 lbs.
XPS-ProFeed Shuttle: 120VAC, 20A
(Normally connected to 120V switchable outlet, inside XPS-ProMail Base.)
XPS-ProDry Base: Powered by XPS-ProMail Base.
8,000 Watt Dryer: 240V, 50A, single phase, 3 wire
XPS-ProMail 3.0/4.0 Printer
(Dots Per Inch)
600 dpi 600 x 600 dpi
450 dpi 300 x 600 dpi
300 dpi 200 x 600 dpi
The information (electrical and physical dimensions, etc.) on the XPS-ProMail System is
presented here for your reference. Specifications are subject to change without notice
XPS-ProMail System Operations 4-24-14.doc 53
.
Page 62
Black Inkjet Cartridge
HP 51645A
Fast Drying Black Inkjet Cartridge
C6195A
Yellow Inkjet Cartridge
C6173A
Red Inkjet Cartridge
C6168A
Green Inkjet Cartridge
C6169A
Blue Inkjet Cartridge
C6170A
Versatile Black
C8842A
RENA EasyInk
C8715A
RENA EasyInk Aqueous Plus
C9050A
Appendix
Appendix B – Supplies, Service & Support
Supplies
The following supply items are available from authorized dealers for RENA Systems Inc.
Ink Cartridges:
(requires dryer)
Obtaining Supplies, Service and Support
Please contact your local Rena dealer to obtain supplies, service and support .
To locate a Rena dealer in your area, please click on the following link.
http://www.renausa.com/dealer_locator.asp
Service should only be performed by a qualified Rena service person.
In addition, you may wish to log onto Rena Systems web site (
on the “support” link. This area contains many useful resources.
Please click on the following “Warranty Registration “link to register your product with Rena
Systems.
http://www.renausa.com/support_warranty_registration.html
www.renausa.com), and click
54
XPS-ProMail System Operations 4-24-14.doc
Page 63
Appendix C – Optional Accessories
Please contact your Rena Systems Dealer to purchase accessories.
To locate a Rena dealer in your area, please click on the following link.
http://www.renausa.com/dealer_locator.asp
XPS-ProFeed Shuttle Feeder
Professional Grade, Vacuum Shuttle Feeder
Appendix
EasyFeed 120/200 Feeder
EasyFeed 120, for media up to 12 inches in width.
EasyFeed 200, for media up to 20 inches in width.
XPS-ProStand
Feeder Stand developed for use with XPS-ProMail System.
Image shows EasyFeed 120 Feeder on XPS-ProStand
XPS-ProMail System Operations 4-24-14.doc 55
Page 64
Appendix
Conveyor Options
Drop/Catch Tray
(Part #: DROP TRAY-TB) Includes exit wheel assembly.
DROP TRAY ADAPTOR (Part #:25-143-04-A) for TB-659
Image shows DROP TRAY-TB mounted on TB-659 conveyor using DROP TRAY ADAPTOR.
When using theTB-690, you only need to order DROP TRAY-TB
Dryer for TB-659
(Part #: DRYER IR2Ki)
The dryer mounting kit (Part #: TB DRYER KIT) is also needed to mount dryer to the conveyor.
The IR2Ki dryer must be interfaced to the XPS-ProMail Base. Unless the base was ordered for
use with the DRYER IR2Ki, the base may need to be modified.
Image shows DRYER IR2K mounted on TB-690 conveyor.
If you are using a TB-659, you must order “DRYER IR2Ki” (2000W Dryer with interface).
When using a dryer on a TB-659, the optional drop/catch tray must also be used.
Dryer IR2Ki can not
be used in conjunction with an XPS-ProDry 8.0.
The TB-659S model includes DRYER IR2Ki, TB-DRYER KIT, DROP TRAY-TB and
DROP TRAY ADAPTOR.
56
XPS-ProMail System Operations 4-24-14.doc
Page 65
Appendix
TB-690, TB-690S1 and TB-690S2
- These TB-690 conveyor models are “stand-alone” devices. They are NOT powered by or
interfaced to the XPS-ProMail Base.
- They are bi-directional conveyors. Can be used for “left to right” or “right to left” operation.
- They can be used with many printing and tabbing systems.
Dryers for TB-690
(Part #: DRYER IR1K or DRYER IR2K)
The dryer mounting kit (Part #: TB DRYER KIT) is also needed to mount dryer to the conveyor.
The standard TB-690 model does not include a dryer or drop tray, but these items can
be added.
The TB-690S1 model includes DRYER IR1K, TB-DRYER KIT and DROP TRAY-TB.
The TB-690S2 model includes DRYER IR2K, TB-DRYER KIT and DROP TRAY-TB.
If you are using a TB-690 you must order “DRYER IR2K” or “DRYER IR1K”.
When using a dryer on a TB-690, the optional drop/catch tray must also be used.
The TB-690S1 model includes DRYER IR1K, TB-DRYER KIT and DROP TRAY-TB.
The TB-690S2 model includes DRYER IR2K, TB-DRYER KIT and DROP TRAY-TB.
XPS-ProMail System Operations 4-24-14.doc 57
Page 66
Appendix
XPS-ProDry 8.0
- Professional Grade, Dryer
- Adjustable output; up to 8,000 Watts of drying
power.
- For use with the XPS-ProMail Base only.
The XPS-ProDry 8.0 can NOT be used as a “standalone” system.
- Since there is only one 24V interface on the XPSProMail Base; the XPS-ProDry 8.0 can not be used
in conjunction with Dryer IR2Ki.
XPS-ProTab 4.0
- Professional Grade, Tabber/Labeler/Stamp Affixer.
- Can be used in-line with the XPS-ProMail System
or as a stand-alone device.
- A table-top version of this unit is also available for
use as a stand-alone device or as an in-line device,
for other Rena Systems printer models. The tabletop version is sold as a T-950.
58
XPS-ProMail System Operations 4-24-14.doc
Page 67
Appendix
Notes
XPS-ProMail System Operations 4-24-14.doc 59
Page 68
INDEX
INDEX
B
Batch Counter ........................................................... 30
BIOS .......................................................................... 31
Bulk Ink ..................................................................... 31
Bulk Mailer 5.0 ......................................................... 27
C
Cancel a Print Job .................................................... 34
Cartridge Disposal.................................................... 38
Cartridge Replacement ............................................. 36
Cartridge Storage ..................................................... 38
Cartridges ................................................................. 36
Cleaning – Dryer ...................................................... 42
Cleaning – Sensors ................................................... 41
Cleaning – Transport Belts ....................................... 40
Cleaning Inkjet Cartridge ......................................... 37
Communication ......................................................... 49
D
Display Messages...................................................... 44
Dryer Safety Precautions ............................................ ii
E
ENTER key .......................................................... 22, 30
F
Feeder Interface .......................................................... 8
Fuse ........................................................................... 14
I
Ink Level Monitor Reset ........................................ 13
Inkjet Cartridge ......................................................... 54
J
Jams .......................................................................... 39
M
O
ON LINE key ............................................................. 31
Operation Sequence .................................................. 32
P
Paper Feed .......................................................... 22, 30
Parallel Port ............................................................. 26
Pen Stall .................................................................... 12
Plus key ..................................................................... 31
Print Enhancement.............................................. 30, 31
Print Quality ....................................................... 36, 37
Print Recovery After a Jam ....................................... 34
Printer Control Panel ............................................... 30
Printer Driver - Installation...................................... 24
Printer Driver - Satori .............................................. 27
Purge ................................................................... 30, 33
R
RESET key ................................................................. 31
S
Safety Precautions ................................................. ii, iii
Satori Bulk Mailer..................................................... 27
Service ....................................................................... 54
Service Menu ............................................................. 30
Setup Conveyor ......................................................... 20
Setup Feeder ............................................................... 7
Setup Menu................................................................ 31
Setup Printer ............................................................... 9
Setup XPS-ProDry 8.0 .............................................. 17
Setup XPS-ProMail Base ............................................ 9
Supplies ..................................................................... 54
Support ...................................................................... 54
T
Technical Specifications ........................................... 53
TEST key ............................................................. 22, 30
Test Print ............................................................. 22, 30
Total Count ............................................................... 31
Troubleshooting ........................................................ 44
Maintenance .............................................................. 36
Media Thickness Adjustment ..................................... 14
Media Transport Belts .............................................. 40
MENU key ................................................................. 30
Minus key .................................................................. 31
N
Nozzle ........................................................................ 37
60
U
USB Port ................................................................... 26
W
Warranty Registration ........................................... i, 54
XPS-ProMail System Operations 4-24-14.doc
Page 69
Copyright © Neopost USA 2014
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