Rena M-3418 User Manual

Download

Page 1

Envelope Imager CS

OPERATIONS

MANUAL

Revised: 9-13-07

Part #: M-3418

RENA SYSTEMS INC.

136 Green Tree Road STE 140

E-Mail: support@renausa.com

Web Site: www.renausa.com

Oaks, PA 19456-1069

Phone: (610) 650-9170

Fax: (610) 650-9171

Page 2

SAFETY PRECAUTIONS

THIS EQUIPMENT PRESENTS NO PROBLEM WHEN USED PROPERLY. HOWEVER, CERTAIN SAFETY RULES SHOULD BE OBSERVED WHEN OPERATING THE ENVELOPE IMAGER CS PRINTER.

BEFORE USING THE PRINTER, YOU SHOULD READ THIS MANUAL CAREFULLY AND FOLLOW THE RECOMMENDED PROCEDURES, SAFETY WARNINGS, AND INSTRUCTIONS:

9 Keep hands, hair, and clothing clear of rollers and other moving parts. 9 Avoid touching moving parts or materials while the machine is in use. Before clearing a jam, be sure

machine mechanisms come to a stop.

9 Always turn off the machine before making adjustments, cleaning the machine, or performing any

maintenance covered in this manual.

9 The power cord and power supply supplied with the machine should be plugged it into a properly

grounded wall outlet located near the machine and easily accessible. Failure to properly ground the machine can result in sever personal injury and/or fire.

9 The power cord and wall plug is the primary means of disconnecting the machine for the power

supply.

9 DO NOT use an adapter plug on the line cord or wall outlet. 9 DO NOT remove the ground pin from the line cord. 9 DO NOT route the power cord over sharp edges or trapped between furniture. 9 Avoid using wall outlets that are controlled by wall switches, or shared with other equipment. 9 Make sure there is no strain on the power cord caused by jamming between the equipment, walls or

furniture.

9 DO NOT remove covers. Covers enclose hazardous parts that should only be accessed by a qualified

service representative. Report any damage of covers to your service representative.

9 This machine requires periodic maintenance. Contact your authorized service representative for

required service schedules.

9 To prevent overheating, do not cover the vent openings. 9 Use this equipment only for its intended purpose.

In addition, follow any specific occupational safety and health standards for your workplace or area.

This manual is intended solely for the use and information of Rena Systems Inc., its designated agents, customers, and their employees. The information in this guide was obtained from several different sources that are deemed reliable by all industry standards. To the best of our knowledge, that information is accurate in all respects. However, neither Rena Systems Inc. nor any of its agents or employees shall be responsible for any inaccuracies contained herein.

The Envelope Imaging CompanyTM is a registered trademark of Rena Systems Inc. Hewlett-Packard is a registered trademark of Hewlett-Packard Corporation. Windows 98, 2000, NT and XP are registered trademarks of Microsoft Corporation. IBM is a registered trademark of International Business Machines. All other trademarks are the property of their respective holders.

All rights reserved. No part of this book may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or any information storage and retrieval system, without permission in writing from the publisher

Page 3

TABLE OF CONTENTS

Table of Contents

Section 1 – Getting Acquainted 1

Front View Rear View

Section 2 – Installing the Printer 3

Choosing a Location Unpacking and Setup Connecting the Envelope Imager CS Connecting to the Computer Installing the Inkjet Cartridges Setting up the Feed Installing the Printer Driver

Section 3 – Operating the Envelope Imager CS 14

Setting Up a Job in MS Word Printer Driver Properties

Paper/Quality Tab Finishing Tab Effects Tab Basics Tab Color Tab

1 2

3 3 5 5 6 7 9

14 17

17 19 19 19 20

Section 4 – Maintenance 21

The Inkjet Cartridge Jams in the Printer Replacing the Sheet Separators Cleaning

21 22 23 23

Section 5 –Trouble Shooting 25

HP Inkjet Print Cartridges The Printer

25 26

Appendices 27

Appendix A – Specifications Appendix B – Supplies and Optional Hardware

27 28

Index 29

Page 4

TABLE OF CONTENTS

NOTES

______________________________________________________

Page 5

Section 1 – Getting Acquainted

Front View

Paper Key –The LED on this key blinks when an action is required, such as loading

paper or a misfeed (paper didn’t feed into position, or jammed). Once the problem is solved (paper loaded, jam cleared), press this key to continue printing.

SECTION 1

GETTING ACQUAINTED

Cancel Key – Pressing this key will cancel/clear the job being printed.

2. Tip: Cancel the job from your software and clear (cancel) all pending documents from

the Envelope Imager CS printer driver queue; then press this key.

Adjustable Side Guide – Holds the paper against the fixed side guide.

3. Fixed Side Guide – The paper is registered against this guide.

4. Soft Power Button – Pressing this button will toggle the printer from ready mode to

standby mode. Standby mode parks the ink cartridges and reinitializes the printer. USB users will get an audible tone from their computer acknowledging USB disconnect and reconnect. The fan will continue to run when the printer is in standby mode. The printer will automatically exit the standby mode if data is sent to it. Button Light On Steady Printer is Ready. Blinking Printer is receiving/processing data. Off Printer is in standby mode or powered off (main power off).

Description

Page 6

SECTION 1 GETTING ACQUAINTED

Rear View

Parallel Port Connection – The Centronics Parallel cable attaches here.

1. USB Port Connection – The USB cable attaches to the printer here.

2. Main Power Switch – This switch connects/disconnects main power to the printer.

Note: The printer performs an extensive cartridge cleaning process when first powered on and a print job is sent. It is recommended that you leave the printer’s Main Power Switch on, unless you plan not to use the printer for an extended period of time.

Power Connection – The printer’s power pack is connected here.

Use only the power pack that was included with the printer.

Clear Paper Button – Operates the paper transport motor to help clear any paper in the

transport system. The feed rollers are not engaged during this process.

Rear Paper Support – Provides the proper angle to enhance paper feeding and

separation.

Adjustable Side Guide – Holds the paper against the fixed side guide.

7. Rear Paper Guide – Allows for adjustments in stack angle, based on paper type and

length. Helps to force the paper against the separation area.

Fixed Side Guide – The paper is registered against this guide.

Page 7

SECTION 2

INSTALLING THE PRINTER

Section 2 – Installing the Printer

Before using the Envelope Imager CS printer the following must be done:

• Choose a location for the printer

• Unpack and assemble the printer.

• Install the Inkjet Cartridges

• Set up the feed on the printer

• Plug in the printer and connect it to the computer

• Install the Printer Driver.

Choosing a Location

The Envelope Imager CS should be placed on a sturdy worktable or cabinet at least 9 inches from any walls. Protect the Envelope Imager CS from excessive heat, dust, and moisture – avoid placing it in direct sunlight.

Unpacking and Setup

Remove the Printer and its parts from the carton. Save the packing material. Remove all packing tape. The screws that attach the various parts of the guides to the printer are under the tape in their respective positions.

Begin by installing the Fixed Side Guide. It is held in place by two screws [1]:

Page 8

SECTION 2 INSTALLING THE PRINTER

Next install the Adjustable Side guide using the two screws [2] provided.

Attach the Rear Paper Support using the two knobs [3] provided.

NOTE: the large slots fit over the socket head screws.

Install the Rear Paper Guide using the thumbscrew and washer [4] provided. The washer goes between the screw and the Rear Paper Support.

Page 9

INSTALLING THE PRINTER

Connecting the Envelope Imager CS

Plugging in the Printer

1. Make sure that the Main Power Switch [3], is in the OFF position.

2. Connect the power cord from the power pack to the connector [4] at the rear of

the Printer.

3. Plug the power cord into the power pack and then plug the other end into a 115-

220 Volt AC, 50/60 Hz. Grounded outlet. A surge protector is recommended.

4. The Main Power Switch [3] can be turned on after you attach the power cord to

the Power Receptacle [4]

CAUTION

USE THE POWER SUPPLY PACKED WITH THE PRINTER.

DO NOT USE AN ADAPTER PLUG OR EXTENSION CORD TO

CONNECT THE PRINTER TO THE WALL RECEPTACLE.

DO NOT USE OUTLETS CONTROLLED BY WALL SWITCHES.

SECTION 2

DO NOT USE AN OUTLET THAT SHARES THE SAME CIRCUIT WITH

LARGE ELECTRICAL MACHINES OR APPLIANCES.

Connecting to the Computer

Important: Before connecting the printer to the computer, for the first time; please be sure to follow the instructions for “Installing the Printer Drivers”.

Power the printer off before connecting/disconnecting the Parallel cable.

The Printer has both a USB [2] and a Parallel Port [1] connection. The two ports are located one above the other as shown.

 USB Users: Plug the USB cable from your

computer, into the printer’s USB Port.

 Parallel Users: Plug the parallel printer cable

from your computer into the printer’s Parallel Port and latch the two locking clips.

Page 10

SECTION 2 INSTALLING THE PRINTER

Install the Inkjet Cartridges

The Envelope Imager CS uses two ink cartridges, the C6657 Color cartridge and the C6656 or HP58 Black cartridge. Use the C6656 Black cartridge for everyday printing and the HP58 Black Cartridge for photos and high quality printing.

Install and replacing the cartridge is done in the following manner:

1. Plug in the Printer and turn the

main power switch ON. Open the top cover and press the soft power button [1], the button will light... The printhead carriage will move side to side and the printhead wiper mechanism will move to its downward position. Wait until the mechanism stops moving. Then open the two printhead latching covers [2] by lifting them from the front.

2. Inset the cartridge into their

appropriate positions as shown. The color cartridge goes on the left.

3. Press down on the cartridge

latches until you hear a click, and then close the top cover.

Page 11

SECTION 2

INSTALLING THE PRINTER

Setting up the Feed

They printer’s feed systems is adjusted as follows:

1. Move the adjustable side guide so that the locking screws on the sheet separator

assembly are accessible.

2. Loosen the locking screw and raise the separator, then tighten the locking screw to

hold the separator in the up position. Repeat this step for all separators.

3. Place a single piece of media

under the separators and against the fixed side guide. On the separators that have media beneath them; loosen the separator locking screws, and let the separators drop onto the media. Then tighten the locking screws.

IMPORTANT Be sure that unused separators are locked in their raised position. If not, they will rub on the feed rollers, causing transport problems and damage to the rollers and separators.

4. Position the adjustable side guide

so that it about 1/32-inch from the sides of the media. Tighten the locking screw on the side guide.

5. If not already present place a

single piece of media into the feed area so it is starting to feed under the separators. Then place additional media into the feed area; making sure the media stack is fanned so the bottom piece is closest to the separation point.

Page 12

SECTION 2 INSTALLING THE PRINTER

6. The rear paper support is adjustable

by loosening the two locking knobs and raising it up or down. Start with the rear paper support in the center position (knobs aligned with small reference holes). If you experience feeding problems; raise or lower the rear paper support, to obtain the best angle of contact between the media and the feed rollers/separators.

7. Adjust the rear paper guide by

loosening the locking screw and position the guide so that the back edge of the media is raised approximately 1/2-inch above the rear paper support.

½”

8. The same procedure is used for

other media sizes and types.

NOTE: The amount of media that can be stacked on the printer is determined by the weight of the material. The feeder may not feed larger and heavier media when the stack is full. If this is the case reduce the amount of media in the stack until the feeder functions properly.

Page 13

Installing the Printer Driver

Please be sure to follow the procedure as described below.

1. Place the “Driver CD”, supplied with the printer, into your CD-ROM drive.

2. Connect the printer to the computer via the

port you wish to use (USB or Parallel) and then turn the printer ON. After a little while, the “Welcome to the Found New Hardware wizard” will open on the computer screen. If prompted with “Can Windows connect

to Windows Update to search for software?” Click on the “No, not this time” and then click on NEXT>.

SECTION 2

INSTALLING THE PRINTER

3. When prompted with “What do you want

the wizard to do?”, Click on the “Install from a list or specific location (Advanced)” and then click on NEXT>.

4. When prompted with “Please choose your

search and installation options.”, select “Don’t search. I will choose the driver to install.”. Then Click on NEXT>.

Page 14

SECTION 2 INSTALLING THE PRINTER

5. When prompted to “Select a hardware

type, and click Next.”, scroll down the list and select “Printers”. Then Click on NEXT>.

6. When the “Add Printer Wizard”

window appears; Click on the “Have Disk…” button.

7. When the “Install From Disk” window

opens; Click on the “Browse…” button.

Page 15

8. Locate the “Printer Drivers” folder on

the “CS Driver CD”, which you previously placed in your CD-ROM drive. Then select the file “spf800k”. Click on the “Open” button.

9. When the “Install From Disk” window

appears; Click on the “OK” button.

SECTION 2

INSTALLING THE PRINTER

10. The “ENVELOPE IMAGER CS” will

appear in the window. Click on Next>.

Page 16

SECTION 2 INSTALLING THE PRINTER

11. If the “Update Driver Warning” box appears, asking if you want to continue installing this

driver; Click on the “Yes” button.

12. After a few moments a warning window

will appear, to inform you that “The

software you are installing for this hardware has not passed Windows Logo testing…”.

Click on the “Continue Anyway” button.

13. Once the files are finished copying to your computer, you will be presented with the following

screen. Click on the “Finish” button.

14. The installation is complete when the

“Found New Hardware” box appears in the lower right-hand corner of your screen.

Page 17

SECTION 2

INSTALLING THE PRINTER

NOTES

______________________________________________________

Page 18

SECTION 3 OPERATING THE ENVELOPE IMAGER CS

Section 3 – Operating the Envelope Imager CS

Once the Printer Driver is installed on your computer, you are ready to start printing. This section is divided into two parts. The first part describes how to set up a job to print from Microsoft Word. The second part describes the driver properties and the various options available when you run a job.

The Printer Driver that you installed on your computer in Section 2 should be set as the default driver. It will then be accessible through your applications such as Microsoft Word. Other types of applications and database management software will work in a similar manner when using this Driver.

This Section further assumes that you have setup the feed and printer is connected to your computer.

Pausing a Print Job

To temporarily pause a print job, remove the media from the feed area. To resume the print job, insert media into the feed area. Then press the Paper key (LED will be blinking) to resume printing.

Setting-Up a Job in MS Word

The first thing that you have to take into account when setting up a job to print in MS Word or any other application is the print area of the printer and the paper sizes it can handle. The maximum print area for the Envelope Imager CS Printer is 8.5 inches wide by 17 inches long. The maximum paper size that the printer can feed is 11 inches wide by 17 inches long. The diagram on the right illustrates this difference.

When setting up for the maximum print area for an 11 inch by 17 inch document, always set the paper size as

9.5 inches wide by 17 inches long in the custom paper setting. Set the top and bottom margin to 0.24 inches and the left-hand margin to 0 inches. The right-hand margin should be set to 1 inch. You will now be able to layout the job and print the maximum printing area.

For other page sizes such as 8.5 inches by 11 inches (standard letter) or 8.5 inches by 14 inches (legal size) set the paper size to their exact sizes and choose the margins you want.

NOTE: the top and bottom margin default is 0.24 inches, but you can make them larger.

Page 19

SECTION 3

OPERATING THE ENVELOPE IMAGER CS

Printing on a #10 Envelope (Portrait), using MS-Word

If you are using a #10 envelope; the envelope should be run portrait, flap first, with the 9.5 inch wide side touching the separators. This is the fastest way to run a #10 envelope. If you need to print the entire 9.5” length of the envelope, please see the procedure on the next page.

1. Click on File, Print and make sure the Envelope Imager CS has been selected as your printer.

Click on the Properties button. Under the heading “Paper options” “Size is:”, select “No. 10 envelope” from the pull down list. Click on OK to close the Properties window. Then click on Close to close the Print dialog box.

2. Click on File, Page Setup.

Click on the Paper tab and set the page size to the “No. 10 envelope”.

3. Click on the Margins tab.

Make sure the Orientation is set to Portrait. Then set the margins that you want to use for the layout. Note: The minimum top and bottom margin is 0.24”. The minimum left margin is 0”and the minimum right margin is 1”, as shown below. Close the window by clicking OK.

4. Insert and position the data where you want it on the page.

5. Click on File, Print. Select the range of data and or number of copies you want to print, and then

click OK.

For more information about changes that can be made in the driver, please see the “Printer Driver Properties” section of this manual.

Page 20

SECTION 3 OPERATING THE ENVELOPE IMAGER CS

Printing the entire 9.5 inch length of a #10 Envelope (Landscape), using MS-Word

Normally a #10 envelope would be fed and printed in portrait orientation (flap first), as described on the previous page. However; if you need to print the entire 9.5 inch length of the #10 envelope you will need to feed and print in the landscape orientation. The printing speed will be greatly reduced becau se you will be running the envelope in the long direction.

1. The first step is to set the page size in the

Envelope Imager CS Printer Driver. Go to Print from the File menu and make sure the Envelope Imager CS printer is selected. Click on Properties. In the Properties window select one of the “Custom” numbers (in this example we will use “Custom 1”), then click on the “Custom…” button. Under the Page size, set the Width at 4.13 inches and the Length at 9.5 inches, then click on Save. Click OK to close the “Custom paper size” window. Click on OK to close the “Properties” window. Click on Close, to close the “Print” window.

2. Set up your layout page by going to File,

Page Setup in MS Word. Click on the Margins tab. Select Landscape for paper orientation. Set the top and bottom margins to zero, or to your preferred margins. The left and right margins can be set to a minimum of

0.13 inches.

3. Click on the Paper Tab. Select the Paper

Size as “Custom 1” (or whatever Custom # you set in the first step). Verify that the paper W H

idth is 9.5 inches and the paper

eight is 4.13 inches. Then click on the OK button to close the Page Setup window.

NOTE: You must use a custom size to get the correct orientation of the envelope. Do not use the standard #10 envelope selection.

4. Position the data where you want it on the

page.

5. Click on File, Print, Select the range of

data and or number of copies you want to print, and then click OK.

For more information about changes that can be made in the driver, please see the “Printer Driver Properties” section of this manual.

Page 21

SECTION 3

OPERATING THE ENVELOPE IMAGER CS

Printer Driver Properties

The Printer Driver for the Envelope Imager CS works the same as any other Printer Driver for Windows. It does, however have some enhancements to help you maximize the ability of the printer to print variable addressed quickly and efficiently.

Once the job is set up Click on F P

rint. The widow on the right will open.

ile, and then on

Paper/Quality Tab

If you then click on the Properties button, the “Properties” window will open. Click on Size is box to select the size of the material to be printed. You can enter up to five custom sizes if the paper size you are printing on is not listed.

The next step is to click on the Paper Length box and select Automatic Detection. Automatic Detection will cause the printer to feed one sheet of paper and measure its length. The printer will then use this information for each succeeding sheet. The first sheet is not printed.

Page 22

SECTION 3 OPERATING THE ENVELOPE IMAGER CS

The Type is box allows you to select the type of paper you are going to print. Some settings such as Photo Paper, Glossy will adjust the printing mode in the software to account for the quality of the paper.

Print Quality refers to the amount of ink and the resolution of the image the printer will print. Fast Draft uses the least amount of ink, has the lowest resolution and prints the fastest. It is equivalent to 300 dpi (dots per inch). Fast Normal and Normal are approximately 600 dpi and print slower, but at a higher quality. The Best setting is approximately 1200 dpi and is used where high quality images are required. Finally, there is the Maximum DPI setting. This setting is used when printing photos and has a correction routine available under the Real Life Digital Photography button to help improve the quality of photos you print.

On this and subsequent pages in the Properties window you will notice at the top the Print Task Quick Sets menu. This menu contains some standard setups for printing different types of jobs. You may also add job setups to this menu by typing in a description or name for a job and clicking on the Save button. This is particularly useful if you have some standard jobs you run all the time. Highlighting the job and clicking the Delete button will cancel any of the jobs in the menu.

Page 23

Finishing Tab

The Finishing tab give you the option of printing more than one page on a single page or printing a large single page over several sheets of paper to make a sign or poster. To print more than one page on a single page, click on the Pages per sheet menu and select the number of pages you wish to print. This option works with multiple page documents. The default is one. The Poster printing option works just the opposite way. If you wish to make a document larger use this option to select the size of the printed document. The default for this option is OFF.

Effects Tab

The Effects tab gives you additional options for print size. You can use the Print document on option to specify a particular size of paper that you want to print on regardless of the size of the original document. The printer will reduce or enlarge the output to match the document. If you select % of normal size the printer will print the document in the size you selected regardless of the size of the paper. The Watermarks option prints a light background watermark in the paper while printing the original document. When this option is selected the First page only option will let you print the watermark on the first page, but not subsequent pages.

SECTION 3

OPERATING THE ENVELOPE IMAGER CS

The Edit button takes you to a second window that allows customization of the watermark, including font selection, color, density and you can also create you own watermark.

Basics Tab

The two important facts that you should be aware of with the Basics tab window are the Orientation should always be set to Portrait, never Landscape and under Page order if you are printing a merged data base, Front to back prints the last record first and Back to front prints the first record first. The Back to front is the fastest way to print database records.

Copies, has a default of 1, buy you can select as many copies per document as you require. The Collate box will keep each set separate as it is printed.

If you check the Show print preview box a window will open before the printing starts so that you can see the document as it will be printed. This box has options to view the pages, start the printing or cancel the job.

Page 24

SECTION 3 OPERATING THE ENVELOPE IMAGER CS

The Advanced features option on the right gives you control over Ink volume which can be used to put less ink on the paper to help drying on less porous stock. The Dry time option will hold the printout until the dry time has elapsed and then print the next record.

The last option in this window is the Low memory mode. Checking this box will manage the memory in your computer to print a large job if you do not have enough computer memory. This box should be left unchecked unless you really need it.

Color Tab

The Color tab helps you control the printer’s color output. If you wish to print in black only click on the Print in grayscale and select one of the three options that are available. The second option Print in sepia will print a sepia colored color image. You can not click on both the Print in grayscale and the Print in sepia boxes together.

The default setting for Color space is sRGB/sYCC. The other choices are AdobeRGB and Managed by application. Unless you are familiar with or have an application that can manage the color use the default.

The Advanced color settings, gives you control of the color and how it is printed. You can adjust Saturation, Brightness and Color tone. You can also adjust the individual colors with this window. This is very useful when printing color photos.

The important thing to keep in mind when making changes to the standard settings in the driver is that if it can not be done you will get an error message.

Page 25

SECTION 4

MAINTENANCE

Section 4 - Maintenance

This section covers how to care for the ink cartridges, clear paper jams, replace the sheet separators, and perform routing maintenance on the printer.

The Inkjet Cartridge

The Envelope Imager CS inkjet cartridges must be replaced when out of ink, when print quality is poor, or when the built in cleaning has not helped the image quality.

The Approximate life of the Black number C6656 inkjet cartridges based on three lines of 20 characters at 10-point size per address is 20,000 addresses in the Fast Draft mode.

NOTE: These figures can vary depending on the font selected.

To Replace the Inkjet Cartridge:

• Turn the printer on, open the top cover and press the soft key. Wait until the cartridge heads stop

moving then the latch lever to release the cartridge and pull the cartridge toward you and lift it away from the holder.

• Remove the new inkjet cartridge from its packaging, taking care not to touch the copper contacts,

the metal plate, or the gold printhead. Remove the protective tape from the printhead.

• Slide the new cartridge into its holder and latch the locking lever.

• Do not force the lever into place. See Section 2 “Installing the Ink Cartridges” for more details.

CAUTION

NEVER SHAKE, DROP, OR HIT THE CARTRIDGE AGAINST THE PALM OF YOUR HAND OR ANY OTHER HARD SURFACE. SHAKING THE PRINT CARTRIDGE DOES NOT “MIX” THE INK AND HITTING THE CARTRIDGE AGAINST A HARD SURFACE DOES NOT CLEAR THE NOZZLES BOTH OF THESE ACTIONS ACTUALLY HURT THE PRINT QUALITY BECAUSE THEY ALLOW BUBBLES TO FORM NEAR THE INK FIRING CHAMBERS. THESE BUBBLES PREVENT THE NOZZLES FROM FIRING CAUSING WHITE STREAKS IN THE PRINT IMAGE.

Storage

New cartridges should be stored in their original packaging and kept away from heat.

The cartridge once opened should remain in the printer.

Disposal

The cartridge may be disposed of in a normal manner. If there should be an ink spill, use soap and water to clean up any problem areas. Abrasive soap works

well to get the ink off hands.

Page 26

SECTION 4 MAINTENANCE

Cleaning the Printhead

The printheads in the Envelope Imager CS printer are cleaned automatically each time the machine is turned on or when the printer software decides they need cleaning. No operator intervention is required.

Jams in the Printer

If a jam occurs, STOP the Printer. You can do this by lifting up the front cover. Some possible reasons for jamming are:

1. Feeding more than one piece of media. Check separation adjustment.

2. Damaged media, such a dog-eared (turn down corners).

3. Media that is not stiff enough may not be usable. Media that meets Postal stiffness requirements

for automated feeding is acceptable in the Envelope Imager CS.

4. Envelopes that are caught under the flap of another envelope or stuck to one another may cause

jamming.

Failure to Feed Paper Stoppages

If a sheet feeds, but does not get into the proper position to feed, you can clear it from the machine by pressing the Green “Clear Paper Button”. This switch will operate the drive motor and rollers, but not feed any additional paper.

Removing Jammed Media

It may be necessary to remove one or more of the paper guides to gain access to the jammed media. The Forwarding Roller Guide Plate can be removed by pressing down on the plate and sliding it toward the feeder end of the printer. Lift the plate out of the machine.

The Exit Roller Guide Plate can be removed by opening the front cover, lifting the guide vertical and then lifting it out of its slot on the printhead side of the machine.

Page 27

SECTION 4

MAINTENANCE

Misfeeds (Hesitations in Paper Feed or Out of Paper)

Misfeeds can cause the printer to stop and the Red light on the Paper key will blink (indicating an out of paper condition). Add more paper. Press the Paper key to feed the media. If the media continue to fail to feed, readjust the sheet separators for the media or replace the sheet separators.

Replacing the Sheet Separators

The sheet separators insure separation of the pieces as they are being fed. The do wear and must be replaced from time to time. If you experience double sheet feeding and can not adjust the separators to prevent it, they should be replaced. Replacement of the sheet separators is not difficult. Just follow the steps below:

1. Turn off the Envelope Imager CS and unplug it from the power source.

2. Move the adjustable side guides to its

maximum open position. Release the separator-by loosening knob [A].

3. Lower the separators so that they touch the

feed roller.

4. Remove the screw [B] and the separator

support plate [C.] Then remove the separator [D] by prying it out of the holder.

5. Install a new separator and then install the

separator support plate and screw.

Cleaning

The Envelope Imager CS

WARNING

THE PRINTER IS A PRECISION MACHINE THAT SHOULD BE CLEANED REGULARLY TO INSURE MANY YEARS OF SERVICE. BEFORE PERFORMING ANY MAINTENANCE DISCONNECT THE MACHINE FROM ITS POWER SOU RCE!

The Printer must be cleaned regularly of accumulated paper dust and ink. Depending on the types of media that are run, paper dust may accumulate within the printer and on the transport. Unplug the printer from the power receptacle and remove the covers.

The internal areas are best cleaned with a vacuum that has a soft brush attachment to help loosen the dust particles. Take care not to damage the PC Boards or electrical wiring.

The exterior of the machine may be cleaned with any standard household cleaner which is non-abrasive and does not contain plastic harming solvents.

CAUTION

NEVER SPRAY OR POUR CLEANERS DIRECTLY ON OR INTO THE PRINTER. EXCESS LIQUID COULD HARM ELECTRONIC PARTS. ALWAYS DAMPEN A RAG WITH THE CLEANER AND APPLY IT TO THE PARTS TO BE CLEANED.

Page 28

SECTION 4 MAINTENANCE

Feed Rollers and Forwarding Rollers

The feed and forwarding rollers can become glazed with paper lint and ink from the media. They should be regularly cleaned with a mild abrasive household cleaner on a damp cloth.

Avoid using solvents on the rubber rollers.

Page 29

SECTION 5

TROUBLE SHOOTING

Section 5 – Trouble Shooting Guide

The following trouble shooting guides are provided to assist you in solving any problems that might occur with the Envelope Imager CS Printer. We have tried to make them as complete as possible. The best advice we can offer is to make sure that the system is setup properly, plugged in, that it has an adequate supply of ink before attempting to trouble shoot any problem.

HP Inkjet Print Cartridges

CONDITION PROBLEM SOLUTION

Black streaks in text

Lint or paper dust on printhead. Replace the ink cartridge

Cartridge will not print

White streaks in text or graphics

DO NOT REMOVE THE SIDE COVERS OF THE PRINTER!

THERE ARE HIGH VOLTAGES PRESENT BEHIND THE COVERS!

Sheet is blank even after it has gone underneath cartridge(s).

Poor contact between printhead and printhead holder.

Lint or dust blocking printhead holes.

WARNING

Check to make sure the tape is off the printhead. Remove and reinsert the cartridge into the carriage holder. Install a new print cartridge. Clean interconnects in the cartridge holder. Remove and reinsert the cartridge into the holder. Insert a new Print Cartridge.

Page 30

SECTION 5 TROUBLE SHOOTING

The Printer

CONDITION PROBLEM SOLUTION

Extra lines; losing data

Improper output (printing strange characters, missing information)

Media jams

No communication

Not printing on media

Print too light or missing character dots Blurry address

Split line of type

Feeding problems

Paper Misfeeds (Hesitation in paper feed or out of paper.)

Database problem. Interference or bad data cable connection. Wrong driver selected. Wrong interface settings

Static electricity

Double feeding Media is curled or bent Media is too thin Wrong driver or port selected. Improper cabling / connector

Unit not receiving power

Media not passing through paper sensor.

Dirty paper sensor.

Media or data not positioned properly in layout software. Clogged or dirty printheads Running out of ink Image is not sharp Replace the inkjet cartridge

Misalignment between top and bottom parts of an address line. Line of text being split between head passes.

Double sheets. Miss feeds. Paper LED flashes Add paper or readjust sheet

Check data. Check cable/connection Check driver selection. Check software or data base on PC. Close the software and then turn Printer of and on. Adjust Sheet Separators on feeder. Uncurl media. Check driver selection. Use Proper cable (see Operator Manual). Check plug connections, on/off switch and fuse on back. Make sure media is positioned against the fixed side guide. Clean sensor with compressed air. Adjust margin setting in layout software. Replace inkjet cartridges.

or change the printer resolution setting.

Reposition the text in the layout. Increase the print resolution. A higher quality setting will provide better alignment characteristics. Adjust the sheet separator.

separation. Then press the Paper button to feed the paper into position for printing.

Page 31

APPENDIX A

Appendix A – Envelope Imager CS Specifications

PRINT TECHNOLOGY

ADDRESS SPEED

PRINT QUALITY

(Five Choices)

IMAGE AREA FONTS

GRAPHICS, LOGOS, AND BARCODES

MATERIAL SIZE

MATERIAL THICKNESS

FEEDER CAPACITY

Thermal Inkjet, C6656 Black and C6657 Full Color Cartridges 4,300 /hour at 300 dpi Fast Draft Quality

3,600 /hour at 600 dpi Normal Quality (3 Lines on a #10 Envelope or a 4”x6” Postcard)

Description Dots Per Inch Resolution Maximum Quality 1200 d.p.i. 2400 x 1200 dpi Best Quality 1200 d.p.i. 1200 x 1200 dpi Normal Quality 600 d.p.i. 600 x 600 dpi Fast Normal Quality 600 d.p.i. 600 x 600 dpi Fast Draft Quality 300 d.p.i. 300 x 300 dpi

Up to 8.5” Wide by 16” High. All TrueType fonts available on PC

Allows printing of graphics, logos, and barcodes Minimum: 3” x 5” (76 mm x 127 mm)

Maximum: 11” x 17”(279.4 mm x 431.8 mm) Minimum: 0.006” (0.2 mm)

Maximum: 0.0625”, 1/16” (1.5 mm) Up to 300 #10 envelopes

SOFTWARE PC INTERFACE

DIMENSIONS WEIGHT

ELECTRICAL OPTIONS

WindowsTM Printer Drivers for WindowsTM 2000 and XP Parallel and USB (1.1)

19.5” W x 22” L x 17-1/4” H (495 mm W x 559 mm L x 440 mm) 40 lbs. (18.2 kg.)

115VAC or 240VAC 50/60 Hz Conveyor/Stacker/Dryer, HP58 Photo Black Cartridge

All Specifications Subject To Change Without Notice

Page 32

APPENDIX B

Appendix B – Supplies and Optional Hardware

The following supply items and optional hardware are available from your local Rena Systems Dealer:

Supplies

Black Inkjet Cartridge C6656 Photo Black Ink Cartridge HP 58 Color Cartridge C6657

Optional Hardware

Conveyor /Stacker Available

Page 33

INDEX

11 x 17 setup 13

accessories 26 adjusting sheet separators 7 automatic detection 16

back guide 4 basics tab 18 blurry printing 25 broken print 24

cancel key 1 cartridge problem 24 cleaning feed rollers 23 cleaning inkjet cartridge 20 cleaning printer 22 clear paper button 2 color advanced setting 19 color tab 19 computer connection 5 connecting printer 5 connecting to computer 5

dirty print 24 disposing inkjet cartridge 20

effects tab 18 envelopes #10 13

failure to feed 21 feed roller cleaning 23 feed setup 7 feeding problems 25 finishing tab 18 fixed side guide 1, 2

inkjet cartridge cleaning 21 inkjet cartridge disposal 20 inkjet cartridge replacing 20 inkjet cartridge storage 20 inkjet cartridges 5, 27 installing inkjet cartridges 6 installing printer 3 installing printer driver 8

jams in printer 21 job saving 17

losing data 25

main power switch 2 maintenance 20 media jams 25 misfeeds 22 MS Word 13

operating 13 options 27

paper key 1 parallel port 9 parallel port connection 2 power connection 2 print quality settings 17 print/quality tab 16 printer driver installation 8 printer driver properties 16 printer location 3

rear paper guide 1, 2, 4 rear paper support 2 removing jams 21 replacing inkjet cartridge 20 replacing sheet separators 22

saving jobs 17 select from above 16 setting up #10 envelopes 13 setting up feed 7 setting up ms word 13 setting up print quality 17 setup 11 x 17 13 sheet separators 7 sheet separators replacement 22 soft power button 1 specifications 26

troubleshooting 24

unpacking 3 USB port 8 USB port connection 2

Page 34

Page 35

Oaks, PA 19456-1069

09/13/2007