THIS EQUIPMENT PRESENTS NO PROBLEM WHEN USED PROPERLY.
HOWEVER, CERTAIN SAFETY RULES SHOULD BE OBSERVED WHEN
OPERATING THE ENVELOPE IMAGER CS PRINTER.
BEFORE USING THE PRINTER, YOU SHOULD READ THIS MANUAL
CAREFULLY AND FOLLOW THE RECOMMENDED PROCEDURES, SAFETY
WARNINGS, AND INSTRUCTIONS:
9 Keep hands, hair, and clothing clear of rollers and other moving parts.
9 Avoid touching moving parts or materials while the machine is in use. Before clearing a jam, be sure
machine mechanisms come to a stop.
9 Always turn off the machine before making adjustments, cleaning the machine, or performing any
maintenance covered in this manual.
9 The power cord and power supply supplied with the machine should be plugged it into a properly
grounded wall outlet located near the machine and easily accessible. Failure to properly ground the
machine can result in sever personal injury and/or fire.
9 The power cord and wall plug is the primary means of disconnecting the machine for the power
supply.
9 DO NOT use an adapter plug on the line cord or wall outlet.
9 DO NOT remove the ground pin from the line cord.
9 DO NOT route the power cord over sharp edges or trapped between furniture.
9 Avoid using wall outlets that are controlled by wall switches, or shared with other equipment.
9 Make sure there is no strain on the power cord caused by jamming between the equipment, walls or
furniture.
9 DO NOT remove covers. Covers enclose hazardous parts that should only be accessed by a qualified
service representative. Report any damage of covers to your service representative.
9 This machine requires periodic maintenance. Contact your authorized service representative for
required service schedules.
9 To prevent overheating, do not cover the vent openings.
9 Use this equipment only for its intended purpose.
In addition, follow any specific occupational safety and health standards for your workplace or area.
This manual is intended solely for the use and information of Rena Systems Inc., its designated
agents, customers, and their employees. The information in this guide was obtained from several
different sources that are deemed reliable by all industry standards. To the best of our
knowledge, that information is accurate in all respects. However, neither Rena Systems Inc. nor
any of its agents or employees shall be responsible for any inaccuracies contained herein.
The Envelope Imaging CompanyTM is a registered trademark of Rena Systems Inc.
Hewlett-Packard is a registered trademark of Hewlett-Packard Corporation.
Windows 98, 2000, NT, XP and Vista are registered trademarks of Microsoft Corporation.
IBM is a registered trademark of International Business Machines.
All other trademarks are the property of their respective holders.
All rights reserved. No part of this book may be reproduced or transmitted in any form or by any means, electronic or mechanical,
including photocopying, recording, or any information storage and retrieval system, without permission in writing from the publisher
Page 3
TABLE OF CONTENTS
Table of Contents
SAFETY PRECAUTIONS............................................................................................................................................ II
SECTION 2 – INSTALLING THE PRINTER.............................................................................................................3
C
HOOSING A LOCATION .................................................................................................................................................3
U
NPACKING AND SETUP................................................................................................................................................. 3
LUGGING IN THE PRINTER............................................................................................................................................. 5
P
C
ONNECTING TO THE COMPUTER ................................................................................................................................... 5
NSTALL THE INKJET CARTRIDGES.................................................................................................................................. 6
I
ETTING UP THE FEED .................................................................................................................................................... 7
S
I
NSTALLING THE PRINTER DRIVER ON WINDOWS VISTA
NSTALLING THE PRINTER DRIVER ON WINDOWS XP
I
R
ENAMING THE PRINTER DRIVER................................................................................................................................. 16
SECTION 3 – OPERATING THE PRINTER........................................................................................................... 18
ETTING-UP A JOB IN MSWORD ................................................................................................................................. 19
S
Printing on a #10 Envelope (Portrait), using MS-Word ........................................................................................ 20
Printing the entire 9.5 inch length of a #10 Envel ope (L andscape), using MS-Word ............................................ 21
Color Tab...............................................................................................................................................................25
Service Tab............................................................................................................................................................. 26
HE INKJET CARTRIDGE...............................................................................................................................................29
Replacing the Inkjet Cartridge:..............................................................................................................................29
Disposing of Inkjet Cartridges............................................................................................................................... 30
Cleaning the Inkjet Cartridges............................................................................................................................... 30
EPLACING THE SHEET SEPARATORS ........................................................................................................................... 30
HE PRINTER ............................................................................................................................................................... 33
T
C
ORRECTING PAPER FEEDING ISSUES........................................................................................................................... 34
Misfeeds (Hesitations in Paper Feed or Out of Paper)..........................................................................................34
Clearing Paper from the Transport and Print Areas............................................................................................. 34
STATUS INDICATORS ........................................................................................................................................... 35
LED
APPENDIX A – ENVELOPE IMAGER CS SPECIFICATIONS............................................................................38
Paper Key –The LED on this key blinks when an action is required, such as loading
1.
paper or a misfeed (paper didn’t feed into position, or jammed). Once the problem is
solved (paper loaded, jam cleared), press this key to continue printing.
4
SECTION 1
GETTING ACQUAINTED
5
Cancel Key – Pressing this key will cancel/clear the job being printed.
2.
Tip: Cancel the job from your software and clear (cancel) all pending documents from
the Envelope Imager CS (AMC50) printer driver queue; then press this key.
Adjustable Side Guide – Holds the paper against the fixed side guide.
3.
Fixed Side Guide – The paper is registered against this guide.
4.
Soft Power Button – Pressing this button will toggle the printer from ready mode to
5.
standby mode. Standby mode parks the ink cartridges and reinitializes the printer. USB
users will get an audible tone from their computer acknowledging USB disconnect and
reconnect. The fan will continue to run when the printer is in standby mode. The printer
will automatically exit the standby mode if data is sent to it.
Button Light
On Steady Printer is Ready.
Blinking Printer is receiving/processing data.
Off Printer is in standby mode or powered off (main power off).
Description
1
Page 6
SECTION 1
GETTING ACQUAINTED
Rear View
Parallel Port Connection – The Centronics Parallel cable attaches here.
1.
USB Port Connection – The USB cable attaches to the printer here.
2.
Main Power Switch – This switch connects/disconnects main power to the printer.
3.
Note: The printer performs an extensive cartridge cleaning process when first powered
on and a print job is sent. It is recommended that you leave the printer’s Main Power
Switch on, unless you plan not to use the printer for an extended period of time.
Power Connection – The printer’s power pack is connected here.
4.
Use only the power pack that was included with the printer.
Clear Paper Button – Operates the paper transport motor to help clear any paper in the
5.
transport system. The feed rollers are not engaged during this process.
Rear Paper Support – Provides the proper angle to enhance paper feeding and
6.
separation.
Adjustable Side Guide – Holds the paper against the fixed side guide.
7.
Rear Paper Guide – Allows for adjustments in stack angle, based on paper type and
8.
length. Helps to force the paper against the separation area.
Fixed Side Guide – The paper is registered against this guide.
9.
2
Page 7
SECTION 2
INSTALLING THE PRINTER
Section 2 – Installing the Printer
Before using the Envelope Imager CS printer the following must be done:
• Choose a location for the printer
• Unpack and assemble the printer.
• Install the Inkjet Cartridges
• Set up the feed on the printer
• Plug in the printer and connect it to the computer
• Install the Printer Driver.
Choosing a Location
The Envelope Imager CS should be placed on a sturdy worktable or cabinet at least 9
inches from any walls. Protect the Envelope Imager CS from excessive heat, dust,
and moisture – avoid placing it in direct sunlight.
Unpacking and Setup
Remove the Printer and its parts from the carton. Save the packing material. Remove
all packing tape. The screws that attach the various parts of the guides to the printer
are under the tape in their respective positions.
Begin by installing the Fixed Side Guide. It is
held in place by two screws [1]:
3
Page 8
SECTION 2
INSTALLING THE PRINTER
Next install the Adjustable Side guide using
the two screws [2] provided.
Attach the Rear Paper Support using the two
knobs [3] provided.
NOTE: the large slots fit over the socket
head screws.
Install the Rear Paper Guide using the
thumbscrew and washer [4] provided. The
washer goes between the screw and the Rear
Paper Support.
4
Page 9
INSTALLING THE PRINTER
Plugging in the Printer
1. Make sure that the Main Power Switch [3], is in the OFF position.
2. Connect the power cord from the power pack to the connector [4] at the rear of
the Printer.
3. Plug the power cord into the power pack and then plug the other end into a 115-
220 Volt AC, 50/60 Hz. Grounded outlet. A surge protector is recommended.
4. The Main Power Switch [3] can be turned on after you attach the power cord to
the Power Receptacle [4]
CAUTION
USE THE POWER SUPPLY PACKED WITH THE PRINTER.
DO NOT USE AN ADAPTER PLUG OR EXTENSION CORD TO
CONNECT THE PRINTER TO THE WALL RECEPTACLE.
DO NOT USE OUTLETS CONTROLLED BY WALL SWITCHES.
DO NOT USE AN OUTLET THAT SHARES THE SAME CIRCUIT WITH
LARGE ELECTRICAL MACHINES OR APPLIANCES.
SECTION 2
Connecting to the Computer
Important: Before connecting the printer to
the computer, for the first time; please be
sure to follow the instructions for “Installing
the Printer Drivers”.
Power the printer off before
connecting/disconnecting the Parallel cable.
The Printer has both a USB [2] and a Parallel
Port [1] connection. The two ports are
located one above the other as shown.
USB Users: Plug the USB cable from your
computer, into the printer’s USB Port.
Parallel Users: Plug the parallel printer cable
from your computer into the printer’s Parallel
Port and latch the two locking clips.
5
Page 10
SECTION 2
INSTALLING THE PRINTER
Install the Inkjet Cartridges
The Envelope Imager CS uses two ink cartridges, the C6657 Color cartridge and the
C6656 Black cartridge or C6658 Photo cartridge. Use the C6656 Black cartridge for
everyday printing and the C6658 Photo Cartridge for photos and high quality printing.
Install and replacing the cartridge is done in the following manner:
1. Plug in the Printer and turn the
main power switch ON. Open the
top cover and press the soft power
button [1], the button will light...
The printhead carriage will move
side to side and the printhead
wiper mechanism will move to its
downward position. Wait until
the mechanism stops moving.
Then open the two printhead
latching covers [2] by lifting them
from the front.
2. Inset the cartridge into their
appropriate positions as shown.
The color cartridge goes on the
left.
3. Press down on the cartridge
latches until you hear a click, and
then close the top cover.
6
Page 11
SECTION 2
INSTALLING THE PRINTER
Setting up the Feed
They printer’s feed systems is adjusted as follows:
1. Move the adjustable side guide so that the locking screws on the sheet separator
assembly are accessible.
2. Loosen the locking screw and raise the separator, then tighten the locking screw to
hold the separator in the up position. Repeat this step for all separators.
3. Place a single piece of media
under the separators and against
the fixed side guide.
On the separators that have media
beneath them; loosen the separator
locking screws, and let the
separators drop onto the media.
Then tighten the locking screws.
IMPORTANT
Be sure that unused separators are
locked in their raised position. If not,
they will rub on the feed rollers,
causing transport problems and
damage to the rollers and separators.
Tip: Media skewing issues can sometimes be reduced by experimenting with the combination of
separators being used. For example if you are noticing that the leading edge of the media
intermittently catches on a certain separator (edge folds up at separation point); try lifting this
separator. Example: When using #10 envelopes that are warped, you may find that the system
feeds better when using only the center separator or when using only the outside separators.
See Appendix B “Envelope Feed Kit” for information on an optional kit to aid in feeding #9 and
#10 envelopes.
4. Position the adjustable side guide
so that it about 1/32-inch from the
sides of the media. Tighten the
locking screw on the side guide.
5. If not already present place a
single piece of media into the feed
area so it is starting to feed under
the separators. Then place
additional media into the feed area;
making sure the media stack is
fanned so the bottom piece is
closest to the separation point.
7
Page 12
SECTION 2
INSTALLING THE PRINTER
6. The rear paper support is adjustable
by loosening the two locking knobs
and raising it up or down.
Start with the rear paper support in
the center position (knobs aligned
with small reference holes).
If you experience feeding problems;
raise or lower the rear paper
support, to obtain the best angle of
contact between the media and the
feed rollers/separators.
Tip: Media that has a warped leading edge (front edge is not flat) may feed better at a higher rear
paper support angle. Lifting the trailing edge (back end) of the media tends to force the warped
leading edge (front end) closer to the feed rollers and media separation point.
7. Adjust the rear paper guide by
loosening the locking screw and
position the guide so that the back
edge of the media is raised
approximately 1/2-inch above the
½”
rear paper support.
8. The same procedure is used for
other media sizes and types.
NOTE: The amount of media that can be stacked on the printer is determined by the
weight of the material. The feeder may not feed larger and heavier media when the
stack is full. If this is the case reduce the amount of media in the stack until the feeder
functions properly.
See Appendix B “Envelope Feed Kit” for information on an optional kit to aid in
feeding #9 and #10 envelopes.
As with all paper feeding devices; media type and condition will have a great effect on
how reliable and straight the media feeds through the system. You may find some
materials to be unsuitable for this system.
8
Page 13
Installing the Printer Driver on Windows Vista®
Please be sure to follow the procedure as described below.
SECTION 2
INSTALLING THE PRINTER
1. Place the “CS Driver CD”, supplied with the printer, in your CD-ROM drive.
Note: Vista
versions do not
recent printer drivers (
®
compatible drivers are included on the “CS Driver CD” V2.5 or higher. Earlier CD
contain Vista® compatible drivers. Please access our web site to obtain the most
www.renausa.com/2007_line/menu_drivers.htm).
2. Turn the printer’s Main Power switch OFF.
3. Connect the printer to the computer via the
port you wish to use (USB or Parallel) and
then turn the printer ON.
After a little while, the “Found New Hardware” window will open on the
computer screen.
Click on the selection “Locate and install driver software (recommended)”.
If the message box, “Windows needs your permission to continue” should appear,
Click on “Continue”.
4. After the system searches for the driver (be
patient, this may take a few minutes), you
will be prompted with “Insert the disc that came with your amcamc50”.
Do not
click Next.
Even though you have a disk with drivers on it,
inserted in the CD ROM drive, Windows Vista
will not be able to automatically locate the drivers
on this CD and the install will fail if you click on
Next.
You must
Click on the selection “I don’t
have the disk. Show me other options.”
5. When prompted with the “Windows
couldn’t find driver software for your
device”. Click on “Browse my computer for driver
software (advanced)”.
9
Page 14
SECTION 2
INSTALLING THE PRINTER
6. When prompted to “Browse for driver software on your computer”.
Click on the “Browse” button.
Locate and select the CD ROM drive that contains the “CS Driver CD”.
Locate and select the “Printer Drivers” folder on this CD.
Then Click on OK.
7. When the appropriate “Printer Drivers”
folder is displayed,
Click on Next
.
8. The system will search the folder, locating
the driver, and then the “Installing driver software…” message will appear briefly.
10
Page 15
9. A “Windows Security” window will open
with the message “Windows can’t verify the publisher of this driver software”.
Click on the selection “Install this driver software anyway”.
The system will continue “Installing driver software…”
SECTION 2
INSTALLING THE PRINTER
10. Once the files are finished copying to your
computer, you will be presented with the
following message.
“The software for this device has been successfully installed”
Click on the “Close” button.
11. The installation is complete when the message box
“AMC50 Device driver software installed successfully”,
appears in the lower right-hand corner of your scr een.
12. See the instructions, on page16, for renaming the AMC50 printer to Envelope Imager CS.
11
Page 16
SECTION 2
INSTALLING THE PRINTER
Installing the Printer Driver on Windows XP®
Please be sure to follow the procedure as described below.
1. Place the “CS Driver CD”, supplied with the printer, in your CD-ROM drive.
2. Turn the printer OFF.
3. Connect the printer to the computer via the
port you wish to use (USB or Parallel) and
then turn the printer ON.
After a little while, the “Found New Hardware Wizard” will open on the
computer screen.
If prompted with “Can Windows connect
to Windows Update to search for
software?” Click on the “No, not this time”
and then click on NEXT>.
4. When prompted with “What do you want
the wizard to do?”, Click on the “Install
from a list or specific location
(Advanced)” and then click on NEXT>.
5.When prompted with “Please choose your
search and installation options.”, select “Don’t search. I will choose the driver to
install.”. Then Click on NEXT>.
12
Page 17
6. If prompted to “Select a hardware type,
and click Next.”, scroll down the list
and select “Printers”. Then Click on
NEXT>.
7. When the “Add Printer Wizard”
window appears; Click on the “Have Disk…” button.
SECTION 2
INSTALLING THE PRINTER
8. When the “Install From Disk” window
opens; Click on the “Browse…” button.
13
Page 18
SECTION 2
INSTALLING THE PRINTER
9. Locate the “CS Driver CD”, which you
previously placed in your CD-ROM
drive.
Select and Open the “Printer Drivers”
folder on the “CS Driver CD”.
Then select the file “spf800k”.
Click on the “Open” button.
10. When the “Install From D isk” window
appears, displaying the appropriate
“Printer Drivers” folder;
Click on the “OK” button.
11. The “AMC50” printer choice will
appear in the window. Select it and
Click on Next>.
14
Page 19
INSTALLING THE PRINTER
12. If the “Update Driver Warning” box appears, asking if you want to continue installing this
driver; Click on the “Yes” button.
13. After a few moments a warning window
will appear, to inform you that “The
software you are installing for this
hardware has not passed Windows Logo
testing…”. Click on the “Continue Anyway” button.
SECTION 2
14. Once the files are finished copying to your computer, you will be presented with the message
“The wizard has finished installing the software for: AMC50”. Click on the “Finish” button.
15. The installation is complete when the “Found New
Hardware” box appears in the lower right-hand corner
of your screen.
16. See the instructions, on page 16, for renaming the AMC50 printer to Envelope Imager CS.
15
Page 20
SECTION 2
INSTALLING THE PRINTER
Renaming the Printer Driver
This procedure is not necessary, but you may find it useful.
After the printer driver is loaded on your system, you may want to rename the “AMC50”
printer driver to “Envelope Imager CS” so it is easier to identify.
Windows Vista
Click on Start
Click on Control Panel
Click on the Printer selection, located under the “Hardware and Sound” heading.
Right Click on the AMC50 icon
Click on Rename
Type the new name “Envelope Imager CS” then press the ENTER key
®
:
If using the classic view, double-click on the Printers icon.
Windows XP
Click on Start
Click on Control Panel
Double Click on the Printers and Faxes icon
Right click on the AMC50 icon
Click on Rename
Type the new name “Envelope Imager CS” then press the ENTER key
Once the Printer Driver is installed on your computer, you are ready to start printing. This section is
divided into two parts. The first part describes how to set up a job to print from Microsoft Word. The
second part describes the driver properties and the various options available when you run a job.
The Printer Driver that you installed on your computer in Section 2 should be set as the default driver. It
will then be accessible through your applications such as Microsoft Word. Other types of applications and
database management software will work in a similar manner when using this Driver.
This Section further assumes that you have setup the feed and printer is connected to your computer.
Ink-backup Mode
You can run the Envelope Imager CS printer with only one print cartridge installed.
This is called "ink-backup mode". This mode is commonly used when you only need to print in black, or if
one of the print cartridges runs out of ink and you don't have a replacement available.
C6656 Black cartridge only:
Colors are printed in grayscale. Black is printed in true black.
Can provide higher production speeds; because it uses the least number of printhead movements
and paper movements, to print the image.
C6657 Color cartridge only:
Colors print normally (color mixing). Black is printed as a mixed color, not true black.
C6658 Photo cartridge only:
Not recommended. Colors are printed in grayscale. Black is grayed and not a true black.
Pausing a Print Job
To temporarily pause a print job; remove the media from the feed area. To resume the print job, insert
media into the feed area. Then press the Paper key (LED will be blinking) to resume printing.
Operating Tips:
•In general, you should avoid shutting off the main power switch unless you don't plan to use the
printer for an extended period of time (more than a few days).
At power on, the printer must perform an extensive cartridge cleaning process. If you always
power the printer off and on with the main power switch, you will reduce the print cartridges life
(waste ink) and you will increase the accumulation of ink partial buildup inside the printer; which
will increase printer service needs.
•If you plan to shut off the main power switch to the printer; please be sure the print cartridges have
had time to be sealed, before you shut it off. Unsealed cartridge nozzles will clog or partially clog,
causing poor print quality.
Press the Soft Power Key and wait until all head movement has stopped and all LED's (including
the Soft Power LED) have gone out. Then it is safe to turn off the main power switch.
18
Page 23
Setting-Up a Job in MS Word
The first thing that you have to take into account when
setting up a job to print in MS Word or any other
application is the print area of the printer and the paper
sizes it can handle. The maximum print area for the
Envelope Imager CS Printer is 8.5 inches wide by 17
inches long. The maximum paper size that the printer
can feed is 11 inches wide by 17 inches long. The
diagram on the right illustrates this difference.
When setting up for the maximum print area for an 11
inch by 17 inch document, always set the paper size as
9.5 inches wide by 17 inches long in the custom paper
setting. Set the top and bottom margin to 0.24 inches
and the left-hand margin to 0 inches. The right-hand
margin should be set to 1 inch. You will now be able
to layout the job and print the maximum printing area.
SECTION 3
OPERATING THE ENVELOPE IMAGER CS
For other page sizes such as 8.5 inches by 11 inches
(standard letter) or 8.5 inches by 14 inches (legal size)
set the paper size to their exact sizes and choose the
margins you want.
NOTE: the top and bottom margin default is 0.24 inches, but you can make them larger.
19
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SECTION 3
OPERATING THE ENVELOPE IMAGER CS
Printing on a #10 Envelope (Portrait), using MS-Word
If you are using a #10 envelope; the envelope should be run portrait, flap first, with the 9.5 inch wide side
touching the separators. This is the fastest way to run a #10 envelope.
If you need to print the entire 9.5” length of the envelope, please see the procedure on the next page.
1. Click on File, Print and make sure the Envelope Imager CS (AMC50) has been selected as your
printer.
Click on the Properties button.
Under the heading “Paper options” “Size is:”, select “No. 10 envelope” from the pull down list.
Click on OK to close the Properties window.
Then click on Close to close the Print dialog box.
2. Click on File, Page Setup.
Click on the Paper tab and set the page size to the “No. 10
envelope”.
3. Click on the Margins tab.
Make sure the Orientation is set to Portrait.
Then set the margins that you want to use for the layout.
Note: The minimum top and bottom margin is 0.24”. The
minimum left margin is 0”and the minimum right margin is
1”, as shown below. Close the window by clicking OK.
4. Insert and position the data where you want it on the page.
5. Click on File, Print. Select the range of data and or number of copies you want to print, and then
click OK.
For more information about changes that can be made in the driver, please see the “Printer Driver
Properties” section of this manual.
20
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SECTION 3
OPERATING THE ENVELOPE IMAGER CS
Printing the entire 9.5 inch length of a #10 Envelope (Landscape), using MS-Word
Normally a #10 envelope would be fed and printed in portrait orientation (flap first), as described on the
previous page. However; if you need to print the entire 9.5 inch length of the #10 envelope you will need to
feed and print in the landscape orientation. The printing speed will be greatly reduced becau se you will be
running the envelope in the long direction.
1. The first step is to set the page size in the
Envelope Imager CS (AMC50) Printer
Driver. Go to Print from the File menu
and make sure the Envelope Imager CS
(AMC50) printer is selected. Click on
Properties. In the Properties window
select one of the “Custom” numbers (in
this example we will use “Custom 1”),
then click on the “Custom…” button.
Under the Page size, set the Width at 4.13
inches and the Length at 9.5 inches, then
click on Save.
Click OK to close the “Custom paper
size” window. Click on OK to close the
“Properties” window. Click on Close, to
close the “Print” window.
2. Set up your layout page by going to File,
Page Setup in MS Word. Click on the
Margins tab. Select Landscape for paper
orientation.
Set the top and bottom margins to zero, or
to your preferred margins. The left and
right margins can be set to a minimum of
0.13 inches.
3. Click on the Paper Tab. Select the Paper
Size as “Custom 1” (or whatever Custom
# you set in the first step). Verify that the
paper W
H
idth is 9.5 inches and the paper
eight is 4.13 inches. Then click on the
OK button to close the Page Setup
window.
NOTE: You must use a custom size to
get the correct orientation of the envelope.
Do not use the standard #10 envelope
selection.
4. Position the data where you want it on the
page.
5. Click on File, Print, Select the range of
data and or number of copies you want to print, and then click OK.
For more information about changes that can be made in the driver, please see the “Printer Driver
Properties” section of this manual.
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SECTION 3
OPERATING THE ENVELOPE IMAGER CS
Printer Driver Properties
The Printer Driver for the Envelope Imager CS (AMC50) works the same as any other Printer Driver for
Windows. It does, however have some enhancements to help you maximize the ability of the printer to
print variable addressed quickly and efficiently.
Once the job is set up Click on F
P
rint. The widow on the right will open.
If you then click on the P
“Properties” window, shown below, will open.
ile, and then on
roperties button, the
Paper/Quality Tab
Click on the Size is box, to select the size of the
material to be printed.
If the paper size you are using is not listed; Click on
the Custom button, then select the Custom # you
want to edit/use from the pull down list. Enter the
dimensions (width and length), then click on the
Save button. You can save up-to five custom sizes.
The next step is to click on the Paper Length box
and select Automatic Detection.
“Automatic Detection” will cause the printer to feed
one sheet of paper and measure its length. The
printer will then use this information for each
succeeding sheet. The first sheet is not printed.
“Select from above” will eliminate the first piece
feeding blank, to measure the length, but this is not
the preferred method.
Note: Selecting the correct paper size, under “Size
is:” in combination with selecting “Auto Detection”
for “Paper Length” provides the most reliable paper
sensing/feeding method.
22
Page 27
The Type is box allows you to select the type of
paper you are going to print. Some settings such
as Photo Paper, Glossy will adjust the printing
mode in the software to account for the quality of
the paper.
The Print Quality box allows you to select the
amount of ink and the resolution of the image the
printer will print. Fast Draft uses the least amount
of ink, has the lowest resolution and prints the
fastest. It is equivalent to 300 dpi (dots per inch).
Fast Normal and Normal are approximately 600
dpi and print slower, but at a higher quality. The
Best setting is approximately 1200 dpi and is used
where high quality images are required. Finally,
there is the Maximum DPI setting. This setting is
used when printing photos and has a correction
routine available under the Real Life Digital Photography button to help improve the quality
of photos you print.
SECTION 3
OPERATING THE ENVELOPE IMAGER CS
At the top of every page in the Properties
window, you will notice a selection for Print Task Quick Sets. This feature allows you to
select, edit, add, and save tasks that you plan to
reuse.
The Quick Set menu list contains some standard
tasks to select from.
To save anew task; type a new Quick Set name
into the box, then press the Save button.
To modify an existing task; make the desired
changes to the properties, then click on the Save
button. A modified task can also be saved as a
new task by typing a new Quick Set name into the
box before pressing the Save button.
To remove an unwanted task from the menu list ;
select the title you want to remove and then click
on the Delete button.
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SECTION 3
OPERATING THE ENVELOPE IMAGER CS
Finishing Tab
The Finishing tab give you the option of printing more
than one page on a single page or printing a large
single page over several sheets of paper to make a
sign or poster. To print more than one page on a
single page, click on the Pages per sheet menu and
select the number of pages you wish to print. This
option works with multiple page documents. The
default is one. The Poster printing option works just
the opposite way. If you wish to make a document
larger use this option to select the size of the printed
document. The default for this option is OFF.
Effects Tab
The Effects tab gives you additional options for print
size. You can use the Print document on option to
specify a particular size of paper that you want to print
on regardless of the size of the original document.
The printer will reduce or enlarge the output to match
the document. If you select % of normal size the
printer will print the document in the size you selected
regardless of the size of the paper. The Watermarks
option prints a light background watermark in the
paper while printing the original document. When
this option is selected the First page only option will
let you print the watermark on the first page, but not
subsequent pages.
The Edit button takes you to a second window that
allows customization of the watermark, including font
selection, color, density and you can also create you
own watermark.
Basics Tab
The Basics Tab allows you to select Orientation, Page
order, Copies, and Print preview.
Important!
Orientation should always be set to Portrait.
Verify that the paper size (Paper/Quality, “Size is”)
matches your media dimensions, according to the
orientation that the media is being fed into the printer.
Examples:
#10 envelope feeding flap first = 9.5” W x 4.13” L
#10 envelope feeding narrow end first = 4.13” W x 9.5” L
Page order is used to select the print order of the job.
“Front to back” prints the last record first. The entire
print job must be spooled before printing can begin.
“Back to front” prints the first record first. This is the
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SECTION 3
OPERATING THE ENVELOPE IMAGER CS
fastest way to print a job, since the system doesn’t need to spool all data before it begins printing.
Copies (Copy count) can be used to print multiples of each record/page. It has a default of 1, but you can
select as many copies per record/page as you require.
If the Collate box is checked, it will keep each set separate as it is printed.
If you check the Show print preview box a window will open, before the printing starts, so that you can
see the document as it will be printed. This window has options to view the pages, start the printing or
cancel the job.
The Advanced features option, located in the
Basics tab window, gives you control over Ink volume which can be used to put less ink on t he
paper to help drying on less porous stock.
The Dry time option will hold the printout until
the dry time has elapsed and then print the next
record.
The last option in this window is the Low memory mode. Checking this box will manage
the memory in your computer to print a large job
if you do not have enough computer memory.
This box should be left unchecked unless you
really need it.
Color Tab
The Color tab helps you control the printer’s color
output. If you wish to print in black only click on
the Print in grayscale and select one of the three
options that are available. The second option
Print in sepia will print a sepia colored color
image. You can not click on both the Print in
grayscale and the Print in sepia boxes together.
The default setting for Color space is
sRGB/sYCC. The other choices are AdobeRGB
and Managed by application. Unless you are
familiar with or have an application that can
manage the color use the default.
The Advanced color settings, gives you control
of the color and how it is printed. You can adjust
Saturation, Brightness and Color tone. You can
also adjust the individual colors with this window.
This is very useful when printing color photos.
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SECTION 3
OPERATING THE ENVELOPE IMAGER CS
Service Tab
The Services tab allows you to perform maintenance
and check functions on the printer.
Clicking on the Print a Test Page button will print a sample
page on the printer, as shown.
Clicking on the Print a Diagnostic Page button will print a
nozzle test pattern, as shown.
This image can be used to visually verify the condition of the
ink cartridges. If all nozzles are firing, there will be no voids in
the grid patter lines.
If you see voids in the nozzle test image; use the “Clean the
Print Cartridge” button, described on the next page, to try to
clear the nozzles. If you still see voids in the image, after trying
to clean the print cartridges; you may need to replace the ink
cartridge(s) to achieve better print imaging results.
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SECTION 3
OPERATING THE ENVELOPE IMAGER CS
When the Clean the Print Cartridge button is pressed the “Clean the Print Cartridge(s)” window appears
and prints the page below.
Clicking on the Intermediate Clean button will
present the screen on the right.
Clicking on the Prime button will take you to the
next level of cleaning if necessary. When the
cartridges are clean click on the Done button to exit
this routine.
The Display Ink Level button will show you an
approximation of the amount of ink remaining in the
cartridges. Click OK to exit this function.
Note: The following message may be briefly
displayed before the “Estimated Ink Level” window
opens. “The computer is unable to establish two-way communication with the device”.
If this message appears for more than 30 seconds
then you may need to reboot your computer and
cycle printer power to re-establish a two-way
connection.
Clicking on the Print Cartridge Ordering Information button will display a window with the
message “Please see user documentation”.
Please contact your local Rena Systems Dealer to
order supplies.
Cartridge Part #
Black: C6656
Tri-Color: C6657
Photo: C6658
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SECTION 3
OPERATING THE ENVELOPE IMAGER CS
The Calibrate the Device button is used to automatically
calibrate the relationship between the black and color
cartridges, to make sure they line up with each other. This
function should be performed whenever a new ink cartridge
is installed in the printer.
When the “Calibrate the Device” button is pressed, the image
shown to the right is printed.
Click on Done when the alignment is completed or
click on Align to repeat this function.
The Calibrate Color button has no function. Pressing it
will return the following message window.
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SECTION 4
MAINTENANCE
Section 4 - Maintenance
This section covers how to care for the ink cartridges, clear paper jams, replace the sheet separators, and
perform routing maintenance on the printer.
The Inkjet Cartridge
The Envelope Imager CS inkjet cartridges must be replaced when out of ink, when print quality is poor, or
when the built in cleaning has not helped the image quality.
The Approximate life of the Black number C6656 inkjet cartridges based on three lines of 20 characters at
10-point size per address is 20,000 addresses in the Fast Draft mode.
NOTE: These figures can vary depending on the font selected.
Replacing the Inkjet Cartridge:
•Turn the printer on, open the top cover and press the soft key. Wait until the cartridge heads stop
moving then the latch lever to release the cartridge and pull the cartridge toward you and lift it
away from the holder.
•Remove the new inkjet cartridge from its packaging, taking care not to touch the copper contacts,
the metal plate, or the gold printhead. Remove the protective tape from the printhead.
• Slide the new cartridge into its holder and latch the locking lever.
• Do not force the lever into place. See Section 2 “Installing the Ink Cartridges” for more details.
CAUTION
NEVER SHAKE, DROP, OR HIT THE CARTRIDGE AGAINST THE PALM OF YOUR HAND
OR ANY OTHER HARD SURFACE. SHAKING THE PRINT CARTRIDGE DOES NOT “MIX”
THE INK AND HITTING THE CARTRIDGE AGAINST A HARD SURFACE DOES NOT
CLEAR THE NOZZLES BOTH OF THESE ACTIONS ACTUALLY HURT THE PRINT
QUALITY BECAUSE THEY ALLOW BUBBLES TO FORM NEAR THE INK FIRING
CHAMBERS. THESE BUBBLES PREVENT THE NOZZLES FROM FIRING CAUSING
WHITE STREAKS IN THE PRINT IMAGE.
Storing Inkjet Cartridges
Since the Envelope Imager CS has a built-in, automatic, print cartridge cleaning and sealing mechanism,
there is normally no need to remove print cartridges from the printer to store them; unless you are swapping
a black cartridge for a photo cartridge, or you plan to print using the "Ink-backup mode".
• New cartridges should be stored in their original packaging and kept away from heat.
• The cartridge once opened should remain in the printer.
• If a print cartridge is removed from the printer; it must be stored in a "print cartridge protector", or
in an airtight container. A "print cartridge protector" is included with the C6658 photo print
cartridge.
•If you store the print cartridge in an airtight container, make sure that the ink nozzles face down,
but are not in contact with anything.
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SECTION 4
MAINTENANCE
Disposing of Inkjet Cartridges
The cartridge may be disposed of in a normal manner.
If there should be an ink spill, use soap and water to clean up any problem areas. Abrasive soap works
well to get the ink off hands.
Cleaning the Inkjet Cartridges
The inkjet cartridges (printheads) in the Envelope Imager CS printer are cleaned automatically each time
the machine is turned on or when the printer decides they need cleaning. Normally, no operator
intervention is required. A manually cleaning can be performed by using the features located under the
Printer Driver Properties, Services tab. See the section titled “Printer Driver Properties” for more details.
Replacing the Sheet Separators
The sheet separators insure separation of the pieces as they are being fed. They do wear and must be
replaced from time to time. If you experience double sheet feeding and can not adjust the separators to
prevent it, the sheet separators should be replaced. Replacement of the sheet separators is not difficult.
Just follow the steps below:
1. Turn off the Envelope Imager CS and unplug it from the power source.
2. Move the adjustable side guides to its
maximum open position. Release the
separator-by loosening knob [A].
3. Lower the separators so that they touch the
feed roller.
4. Remove the screw [B] and the separator
support plate [C.] Then remove the separator
[D] by prying it out of the holder.
5. Install a new separator and then install the
separator support plate and screw.
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SECTION 4
MAINTENANCE
Cleaning
The Envelope Imager CS
WARNING
THE PRINTER IS A PRECISION MACHINE THAT SHOULD BE CLEANED
REGULARLY TO INSURE MANY YEARS OF SERVICE. BEFORE PERFORMING
ANY MAINTENANCE DISCONNECT THE MACHINE FROM ITS POWER SOU RCE!
CAUTION
NEVER SPRAY OR POUR CLEANERS DIRECTLY ON OR INTO THE
PRINTER. EXCESS LIQUID COULD HARM ELECTRONIC PARTS. ALWAYS
DAMPEN A RAG WITH THE CLEANER AND APPLY IT TO THE PARTS TO BE
CLEANED.
Paper dust, ink, and ink overspray will accumulate within the printer and on the transport rollers.
The printer must be cleaned regularly of accumulated paper dust and ink. Printer cleaning frequency will
depend on the types of media, types of print jobs, and amount of use.
Unplug the printer from the power receptacle before cleaning.
The internal areas of the printer are best cleaned by a qualified service technician. Minor customer
maintenance can be performed using compressed air (canned air). Take care not to damage the PC Boards
or electrical wiring when cleaning.
Ink overspray accumulation, inside the printer, should be cleaned by a qualified service technician.
If a paper misfeed occurs during the printing process; ink that misses the media will accumulate below the
print area, on the table-top of the printer. This area can be cleaned using a soft cloth that has been lightly
dampened with water.
It is normal to see ink accumulation, on the body of the printer, near the exhaust area of the fan.
The exterior of the machine may be cleaned with a soft cloth that has been lightly dampened with water or
any standard household cleaner which is non-abrasive and does not contain plastic harming solvents.
Tip: Every time the printer’s main power switch is turned on, the printer must perform a high level
cleaning function before it can begin printing. This process consumes ink and will increase th e need for
more frequent printer maintenance (cleaning). To reduce ink consumption and printer cleaning needs; it is
suggested that you leave the printer’s main power switch on, if you plan to use the printer again within 24
hours. The fan continuously runs when the main power switch is on. If you don’t plan to use the printer
again within 24 hours; it is recommended that you turn off the printer’s main power switch.
Feed Rollers and Forwarding Rollers
Unplug the printer from the power receptacle before cleaning.
The feed and forwarding rollers can become glazed with paper lint and ink from the media. They should be
regularly cleaned with a mild abrasive household cleaner on a damp cloth.
Avoid using solvents on the rubber rollers.
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SECTION 5
TROUBLE SHOOTING
Section 5 – Troubleshooting Guide
The following trouble shooting guides are provided to assist you in solving any problems
that might occur with the Envelope Imager CS Printer. We have tried to make them as
complete as possible. The best advice we can offer is to make sure that the system is
setup properly, plugged in, that it has an adequate supply of ink before attempting to
trouble shoot any problem.
HP Inkjet Print Cartridges
CONDITION PROBLEM SOLUTION
Black streaks in text
Lint or paper dust on printhead. Replace the ink cartridge
Cartridge will not print
White streaks in text or
graphics
DO NOT REMOVE THE SIDE COVERS OF THE PRINTER!
THERE ARE HIGH VOLTAGES PRESENT BEHIND THE COVERS!
Sheet is blank even after it has gone
underneath cartridge(s).
Poor contact between printhead and
printhead holder.
Lint or dust blocking printhead
holes.
WARNING
Check to make sure the tape
is off the printhead.
Remove and reinsert the
cartridge into the carriage
holder.
Install a new print cartridge.
Clean interconnects in the
cartridge holder.
Remove and reinsert the
cartridge into the holder.
Insert a new Print Cartridge.
Print too light or missing
character dots
Blurry address
Split line of type
Feeding problems
Paper Misfeeds
(Hesitation in paper feed or out of
paper.)
TROUBLE SHOOTING
Database problem. Interference
or bad data cable connection.
Wrong driver selected.
Wrong interface settings
Static electricity
Double feeding
Media is curled or bent
Media is too thin
Wrong driver or port selected.
Improper cabling / connector
Unit not receiving power
Media not passing through paper
sensor.
Dirty paper sensor.
Media or data not positioned
properly in layout software.
Clogged or dirty printheads
Running out of ink
Image is not sharp Replace the inkjet cartridge
Misalignment between top and
bottom parts of an address line.
Line of text being split between
head passes.
Double sheets.
Miss feeds.
Paper LED flashes Add paper or readjust sheet
Check data. Check
cable/connection
Check driver selection.
Check software or data base
on PC.
Close the software and then
turn Printer of and on.
Adjust Sheet Separators on
feeder.
Uncurl media.
Check driver selection.
Use Proper cable (see
Operator Manual).
Check plug connections,
on/off switch and fuse on
back.
Make sure media is
positioned against the fixed
side guide.
Clean sensor with
compressed air.
Adjust margin setting in
layout software.
Replace inkjet cartridges.
or change the printer
resolution setting.
Reposition the text in the
layout. Increase the print
resolution. A higher quality
setting will provide better
alignment characteristics.
Adjust the sheet separator.
separation. Then press the
Paper button to feed the
paper into position for
printing.
SECTION 5
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SECTION 5
TROUBLE SHOOTING
Correcting Paper Feeding Issues
Removing Jammed Media
If a jam occurs, STOP the Printer. You can do this by lifting up the front cover.
Some possible reasons for jamming are:
1. Feeding more than one piece of media. Check separation adjustment.
2. Damaged media, such a dog-eared (turn-up or turned-down corners).
3. Media that is not stiff enough may not be usable. Media that meets Postal stiffness requirements
for automated feeding is acceptable in the Envelope Imager CS.
4. Envelopes that are caught under the flap of another envelope or stuck to one another may cause
jamming.
It may be necessary to remove one or more of the
paper guides to gain access to the jammed media.
The Forwarding Roller Guide Plate can be removed
by pressing down on the plate and sliding it toward
the feeder end of the printer. Lift the plate out of
the machine.
The Exit Roller Guide Plate can be removed by
opening the front cover, lifting the guide vertical
and then lifting it out of its slot on the printhead side
of the machine.
Misfeeds (Hesitations in Paper Feed or Out of Paper)
Misfeeds can cause the printer to stop and the Red light on the Paper key will blink (indicating an out of
paper condition). Add more paper. Press the Paper key to feed the media. If the media continue to fail to
feed correctly, clean the feed rollers and readjust the guides/sheet separators, as descried in this manual.
If feeding #9 or #10 envelopes, please see the section titled “Envelope Feed Kit”, located in Appendix B.
Clearing Paper from the Transport and Print Areas
Pressing and holding the green “Clear Paper Button” will cause the printer’s paper drive motor and
transport rollers to turn, so you can clear media from the system. To prevent additional media from feeding
into the system, the feed rollers are not engaged during this process.
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LED Status Indicators
Printer LEDs
The buttons and LEDs are shown below. The LEDs on the printer
indicate the status of the printer.
1 - PAPER Button and LED
2 - CANCEL Button and LED
1
3 - Soft Power Button and LED
2
LED Status Indicators:
LED Status Possible Cause Possible Solution
SECTION 5
TROUBLE SHOOTING
3
Soft Power LED is on steady.
Soft Power LED is flashing
PAPER LED is flashing and
Soft Power LED is on
PAPER LED is flashing and
Soft Power LED is off
Printer is powered on. Waiting for data. Send your print job.
Printer is receiving/processing
data.
Printer is out of paper or there
was a hesitation in paper feed
Paper is jammed in the printer. 1. Turn the printer off using the Main Power
Paper stall or problem with the
printer
The LED will stop flashing when the printer has
received processed all the print data.
Place paper in the hopper, and then press the
PAPER button. The printer will continue to feed and
print.
switch.
2. Remove paper from the hopper.
3. Remove any paper obstructions from the
printer.
4. Check/Adjust separation and gui de settings.
5. Relo ad the paper.
6. Turn the printer on using the Main Power
switch.
7. Rese nd the print job.
1. Turn off the printer and disconnect the
power cable and other printer cables.
2. Re-co nnect the power directly to a wall
outlet (without a power strip or surge
protector) and other printer cables.
Continued on next page.
3. Turn the printer on.
4. If the printer still do es not work, have it
serviced.
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SECTION 5
TROUBLE SHOOTING
LED Status Possible Cause Possible So lutio n
PAPER LED is flashing and
Soft Power LED is flashing
Print carriage movement is
obstructed
1. Turn the printer off using the Main Power
switch.
The print carriage is stuck in the
maintenance station
8.
2. Open the top cover on the printer.
3. Remove obstruction.
4. Close th e top cover on the printer.
5. Turn the printer on using the Main Power
switch.
6. Rese nd the print job.
1. Open the top cover on the printer.
2. Remove the ink cartridges, then close the
cartridge flaps after removing the ink
cartridges.
3. Close th e top cover on the printer.
4. Turn the printer off, then on again, using the
Soft Power button.
5. Open the top cover on the printer.
6. Reinstall the ink cartridges.
7. Close th e top cover.
PAPER LED and CANCEL LED
alternately flash.
CANCEL LED is on steady
Continued on next page.
36
Printer is performing cartridge
maintenance.
Print cartridge might be low on
ink.
Wait for printer to finish.
1. If one of the cartridges is l ow on ink, replace
it.
2. If neither cartri dge is low, press the PAPER
button.
3. If the LED remains o n, turn the printer off
and on using the Soft Power button.
Page 41
LED Status Possible Cause Possible So lutio n
CANCEL LED is flashing
All LE Ds are flashing
Both ink cartridges are missing.
Improperly installed cartridge(s)
or wrong print cartridge installed.
Problem with cartridge.
Printer needs to be restarted
1. Open the top cover on the printer.
2. Install missing cartridges.
3. Close th e top cover on the printer.
1. Open the top cover on the printer.
2. Remove cartridge(s) and check to be sure
sealing tape was removed from cartridge
nozzles.
3. Check that the correct cartridge(s) were
installed.
Correct Cartridges = C66
56A (black).
C66
Do NOT
cartridges in the printer.
4. Remove sealing tape and Install the correct
cartridges.
5. Close th e top cover on the printer.
1. Open the top cover on the printer.
2. Remove one cartridge and close the top
cover.
If the CANCEL LED goes off, the bad
cartridge has been removed.
If the CANCEL LED continues to flash, open
the top cover, remove the other cartridge
and reinstall the first one.
If the CANCEL LED goes off, the cartridge in
the printer is the good one.
If the CANCEL LED continues to flash then
both cartridge are bad.
3. Open the top cover and replace the bad ink
cartridge(s).
4. Close th e top cover on the printer.
1. Stop send ing the print job.
2. Press the Soft Power button to turn off the
printer, and then press it again to turn on the
printer.
use C8857A and C8856A
SECTION 5
TROUBLE SHOOTING
57A (color) and
PAPER LED is flashingand
CANCEL LED is flashing
Paper mismatch: The paper
width does not match the paper
size in the driver setting
3. If the problem persists, turn the printer off
and on again, using the Main Power switch.
4. Rese nd the print job.
Do one of the following:
1. Press the PAPER button.
2. Set the pap er size in the driver to match the
paper size being used in the printer.
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APPENDIX B
Appendix A – Envelope Imager CS Specifications
PRINT TECHNOLOGY
ADDRESS SPEED
(Max Speeds)
PRINT QUALITY
(Five Choices)
IMAGE AREA
FONTS
GRAPHICS, LOGOS, AND
BARCODES
MATERIAL SIZE
MATERIAL THICKNESS
FEEDER CAPACITY
Thermal Inkjet, C6656 Black and C6657 Full Color Cartridges
Up to 4,300 /hour at 300 dpi Fast Draft Quality
Up to 2,600 /hour at 600 dpi Normal Quality
(3 Lines, black cartridge only, on a #10 Envelope or a 4”x6” Postcard)
Description Dots Per InchResolution
Maximum Quality 1200 d.p.i. 2400 x 1200 dpi
Best Quality 1200 d.p.i. 1200 x 1200 dpi
Normal Quality 600 d.p.i. 600 x 600 dpi
Fast Normal Quality 600 d.p.i. 600 x 600 dpi
Fast Draft Quality 300 d.p.i. 300 x 300 dpi
Up to 8.5” Wide by 16” High.
All TrueType fonts available on PC
Allows printing of graphics, logos, and barcodes
Minimum: 3” x 5” (76 mm x 127 mm)
Maximum: 11” x 17”(279.4 mm x 431.8 mm)
Minimum: 0.006” (0.2 mm)
Maximum: 0.0625”, 1/16” (1.5 mm)
Up to 300 #10 envelopes
SOFTWARE
PC INTERFACE
DIMENSIONS
WEIGHT
ELECTRICAL
OPTIONS
WindowsTM Printer Drivers for WindowsTM 2000, XP and Vista
Parallel and USB (1.1)
19.5” W x 22” L x 17-1/4” H (495 mm W x 559 mm L x 440 mm)
40 lbs. (18.2 kg.)
115VAC or 240VAC 50/60 Hz
Conveyor/Stacker/Dryer, C6658 Photo Cartridge
All Specifications Subject To Change Without Notice
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APPENDIX A
Appendix B – Supplies and Optional Hardware
The following supply items and optional hardware are available from your local Rena
Systems Dealer:
Supplies
Black Inkjet Cartridge C6656
Color Cartridge C6657
Photo Ink Cartridge (replaces black) C6658
The C6658 cartridge is a three color (black, light cyan, light magenta) photo print
cartridge, which replaces the standard C6656 black print cartrid ge.
When you use the C6658 photo print cartridge in conjunction with the C6657 col or print
cartridge, this provides six-ink color printing. Colors are more realistic and vibrant when
printing with six ink colors.
Optional Hardware
Conveyor /Stacker Available
39
Page 44
APPENDIX B
Envelope Feed Kit (optional)
This kit (Part # CS-5000) was designed to improve the feeding of # 9 and #10 envelopes,
by providing better support to the envelopes at the point of feed. The kit consists of two
side guides (fixed and adjustable) along with a new rear guide and two weights (one for
#9 and one for #10 envelopes). The two side guides can remain on the printer
permanently and will improve feeding of all types of media. The new rear paper guide
can be used with all media over 7-1/2 inches in width. For narrower media the smaller
(original) rear paper guide should be used.
NOTE
THIS KIT IS NOT A SUBSTITUTE FOR POORLY MANUFACTURED ENVELOPES.
ENVELOPES THAT ARE SEVERELY TWISTED OR DO NOT HAVE SQUARE
CORNERS WILL STILL PRODUCE POOR FEEDING.
ALL ENVELOPES SHOULD BE FANNED BEFORE LOADING IN THE PRINTER.
1. If present, remove the original
fixed and adjustable side guides.
These will be replaced by the
new fixed and adjustable side
guides from this kit.
2. Remove the rear paper support
guide. Set this guide aside as it
is used when feeding media
narrower than 7-1/2 inches.
40
Page 45
3. Install the new fixed and
adjustable media guides
using the screws removed
in Step 1.
4. Install the new wide, rear
paper guide supplied in the
kit.
APPENDIX A
5. Insert one envelope under
the sheet separators and
adjust the two outer
separators to the envelope
thickness. Do not use the
center separator.
6. Place a small stack of
envelopes in the printer
and position the adjustable
side guide to within 1/32”
of the envelopes.
7. Adjust the rear paper
support so that it is
centered on the stack of
envelopes and the height of
the rear paper support is
set to its middle position,
as shown.
8. Adjust the rear guide so the first envelope is at the bend in the rear guide, as shown.
NOTE: The position of the rear guide and height of the rear paper support,
described above, is a starting point. If you are experiencing feeding problems,
experiment with the positions of these guides.
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APPENDIX B
9. Load envelopes to the
top of the side guides
and then place the
weight on top of the pile.
There are two weights,
one for # 9 and one for #
10 envelopes. These
weights keep pressure on
the pile and help feeding.
They are designed to
permit feeding of the last
envelope in the stack
without the weight
feeding into the printer.
NOTE
THIS KIT IS NOT A SUBSTITUTE FOR POORLY MANUFACTURED ENVELOPES.
ENVELOPES THAT ARE SEVERELY TWISTED OR DO NOT HAVE SQUARE
CORNERS WILL STILL PRODUCE POOR FEEDING.
ALL ENVELOPES SHOULD BE FANNED BEFORE LOADING IN THE PRINTER.
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INDEX
INDEX
A
Automatic Detection · 22
B
Basics Tab · 24
C
Cancel Key · 1
Cleaning the Inkjet Cartridges · 30
Clear Paper Button · 2
Color Tab · 25