Carefully read the operating manual before commissioning the units for the first time. It contains
useful tips and notes such as hazard warnings to
prevent personal injury and material damage.
Failure to follow the directions in this manual not
only presents a danger to people, the environment
and the system itself, but will void any claims for
.
liability
Keep this operating manual and the refrigerant
data sheet near to the units.
1.2 Identification of notes
This section provides an overview of all important
safety aspects for proper protection of people and
safe and fault-free operation.The instructions and
safety notes contained within this manual must be
observed in order to prevent accidents, personal
injury and material damage.
Notes attached directly to the units must be
observed in their entirety and be kept in a fully
legible condition.
Safety notes in this manual are indicated by symbols. Safety notes are introduced with signal words
which help to highlight the magnitude of the danger
in question.
DANGER!
1.3 Personnel qualifications
Personnel responsible for commissioning, operation, maintenance, inspection and installation must
be able to demonstrate that they hold a qualification which proves their ability to undertake the
work.
CAUTION!
This combination of symbol and signal word
warns of a potentially hazardous situation,
which if not avoided may cause injury or material and environmental damage.
NOTICE!
This combination of symbol and signal word
warns of a potentially hazardous situation,
which if not avoided may cause material and
environmental damage.
This symbol highlights useful tips and recommendations as well as information for efficient
and fault-free operation.
Contact with live parts poses an immediate
danger of death due to electric shock. Damage
to the insulation or individual components may
pose a danger of death.
DANGER!
This combination of symbol and signal word
warns of a situation in which there is immediate
danger
cause serious injury.
This combination of symbol and signal word
warns of a potentially hazardous situation,
which if not avoided may be fatal or cause
serious injury
, which if not avoided may be fatal or
WARNING!
.
1.4
Dangers of failure to observe
the safety notes
Failure to observe the safety notes may pose a risk
to people, the environment and the units. Failure to
observe the safety notes may void any claims for
damages.
In particular, failure to observe the safety notes
may pose the following risks:
n The failure of important unit functions.
n The failure of prescribed methods of mainte-
nance and repair
n Danger to people on account of electrical and
mechanical effects.
.
1.5 Safety-conscious working
The safety notes contained in this manual, the
existing national regulations concerning accident
prevention as well as any internal company
working, operating and safety regulations must be
observed.
4
Page 5
1.6 Safety notes for the operator
The operational safety of the units and components is only assured providing they are used as
intended and in a fully assembled state.
n The units and components may only be set up,
installed and maintained by qualified personnel.
n Protective covers (grille) over moving parts
must not be removed from units that are in
operation.
n Do not operate units or components with
obvious defects or signs of damage.
n Contact with certain unit parts or components
may lead to burns or injury
n The units and components must not be
exposed to any mechanical load, extreme
levels of humidity or extreme temperature.
n Spaces in which refrigerant can leak sufficient
to load and vent. Otherwise there is danger of
suffocation.
n All housing parts and device openings, e.g. air
inlets and outlets, must be free from foreign
objects, fluids or gases.
n The units must be inspected by a service tech-
nician at least once annually. Visual inspections and cleaning may be performed by the
operator when the units are disconnected from
the mains.
.
1.7 Safety notes for installation,
maintenance and inspection
n The units and components must be kept at an
adequate distance from flammable, explosive,
combustible, abrasive and dirty areas or
atmospheres.
n Safety devices must not be altered or
bypassed.
Unauthorised modification
1.8
and changes
Modifications or changes to units and components
are not permitted and may cause malfunctions.
Safety devices may not be modified or bypassed.
Original replacement parts and accessories
authorised by the manufactured ensure safety
use of other parts may invalidate liability for
resulting consequences.
. The
1.9 Intended use
The units are designed depending on the model
and equipment exclusively as a control unit for the
heat pump and the heating system.
Any different or additional use shall be classed as
non-intended use. The manufacturer/supplier
assumes no liability for damages arising from such
use. The user bears the sole risk in such cases.
Intended use also includes working in accordance
with the operating and installation instructions and
complying with the maintenance requirements.
Under no circumstances should the threshold
values specified in the technical data be exceeded.
n Appropriate hazard prevention measures must
be taken to prevent risks to people when performing installation, repair
cleaning work on the units.
n The setup, connection and operation of the
units and its components must be undertaken
in accordance with the usage and operating
conditions stipulated in this manual and comply
with all applicable regional regulations.
n Local regulations and laws such as Water
Ecology Act must be observed.
n The power supply should be adapted to the
requirements of the units.
n Units may only be mounted at the points pro-
vided for this purpose at the factory. The units
may only be secured or mounted on stable
structures, walls or floors.
n Mobile units must be set up securely on suit-
able surfaces and in an upright position. Stationary units must be permanently installed for
operation.
n The units and components should not be oper-
ated in areas where there is a heightened risk
of damage. Observe the minimum clearances.
, maintenance or
1.10 Warranty
For warranty claims to be considered, it is essential
that the ordering party or its representative complete and return the "certificate of warranty" to
REMKO GmbH & Co. KG at the time when the
units are purchased and commissioned.
The warranty conditions are detailed in the "General business and delivery conditions". Furthermore, only the parties to a contract can conclude
special agreements beyond these conditions. In
this case, contact your contractual partner in the
first instance.
5
Page 6
REMKO Smart-Control
1.11 Transport and packaging
The devices are supplied in a sturdy shipping container or inside the heat pump casing. Please
check the equipment immediately upon delivery
and note any damage or missing parts on the
delivery and inform the shipper and your contractual partner
anteed.
Plastic films and bags etc. are dangerous
toys for children!
Why:
- Leave packaging material are not around.
- Packaging material may not be accessible to
children!
. For later complaints can not be guar-
WARNING!
1.12 Environmental protection
and recycling
Disposal of packaging
All products are packed for transport in environmentally friendly materials. Make a valuable contribution to reducing waste and sustaining raw materials. Only dispose of packaging at approved
collection points.
Disposal of equipment and components
Only recyclable materials are used in the manufacture of the devices and components. Help protect
the environment by ensuring that the devices or
components (for example batteries) are not disposed in household waste, but only in accordance
with local regulations and in an environmentally
safe manner, e.g. using certified firms and recycling specialists or at collection points.
6
Page 7
2
3
4
3
5
6
1
5
6
7
A
B
2 Operation - General
2.1 Design and functions
Overview of the controls
By pressing the Info key (6) you can obtain information and guidance at any time about the currently selected area.
By pressing the Menu key
main menu.
With the rotary knob (5) you can move through
the menu. In addition, with the rotary knob you
can change a value after selecting a parameter.
Fig. 2: Function of the keys
Selecting user / expert mode
(7) you can access the
NOTICE!
Fig. 1: Controls of the Smart Control
1: SD card
2: Display
3: Softkeys
4: Rotary knob
5: Info key
6: Menu key
Function of the keys
The Softkeys below the display perform dif
functions. The current function (e.g. Cancel, OK or
Edit) appears on the display, right above the
respective key. If nothing appears in the display
above the softkey this key performs no function in
the currently active mode.
Furthermore, the Softkeys and the rotary knob
serve navigational purposes. By pressing the righthand softkey and turning the rotary knob you can
select the menu items which gains you deeper
access to the menu structure. By pressing the lefthand softkey you can navigate back to the Welcome screen (3D house).
ferent
The settings in expert mode may only be configured by REMKO-authorised installers!
There are two different authorisation levels for the
main menu: user mode and expert mode. Some
settings are only visible in expert mode. The
authorisation levels are identified by icons.
Fig. 3: The user and expert icons
A: User; B: Expert (password-protected)
Briefly press the menu key to access the main
menu for the user
Press and hold the menu key for 5 sec. to access
the main menu for the expert. Then enter the
expert password.
.
7
Page 8
Overview
Next viewStart animation
Settings
Basic settings
Language / Time
Time: 16 : 00
REMKO Smart-Control
Navigation and changing parameters
Calling up the main menu
Press the menu key until the menu items "Information", "Settings" and "Messages" appear
Fig. 4: Calling up the main menu
Selecting a menu item
Select the menu item "Settings" (for example) and
then confirm your selection with "OK" (right
softkey).
.
Confirm the selection "Language / Time" with "OK"
(right softkey). Y
menu of the "Language / Time" folder.
Fig. 7: Language / Time
Selecting a parameter
Press the rotary knob until you reach the "Clock"
parameter
The bottom bar on the display shows the number
of the current parameter and the total number of
parameters in one menu item (in this case, 2/7).
ou are now on the parameter
.
Fig. 5: Selecting a menu item
Confirm the selection "Basic settings" with "OK"
(right softkey).
Fig. 6: Basic settings
Fig. 8: Selecting a parameter 1
Select "Change" (right softkey). The select value
appears marked in blue.
8
Page 9
Time: 16 : 00
Time: 09 : 00
Overview
Next viewStart animation
Fig. 9: Selecting a parameter 2
Changing the parameter
Turn the rotary knob to set the number of hours.
urning the knob to the left reduces the value, and
T
turning it to the right increases it.
Fig. 10: Changing the parameter
"Next" (right softkey) takes you to the menu for setting the number of minutes.
urn the rotary knob to set the number of minutes.
T
Confirm your entry with "OK" (right softkey).
Fig. 11: Exiting the menu
Exiting the menu
Provided that no parameter has been selected, the
label "Back" appears on the display, over the left
softkey. Press the left softkey multiple times to get
back to the home screen.
(After a period of inactivity of 150 seconds, the
controller switches back to the home screen automatically.)
9
Page 10
REMKO Smart-Control
3 Operation - User level
3.1 Menu structure of the controller
The following information is primarily directed at
system operators. Specialists can find relevant
additional information in the "Manual for experienced specialists".
The following sections introduce the individual
menu items and parameters. Y
description regarding each menu item. Should you
require a more precise description for the individual parameters, call up the parameter on the
controller and press the
be displayed.
ou will find a brief
key. A help text will then
- The following diagrams and explanations
relate to the full menu structure, which my differ
from the menu structure of your own controller
Only the relevant menu items and parameters
are displayed by the Smart-Control, depending
upon which heat generators and functions you
have activated. For example, if no heating cycle
has been activated, the corresponding menu
items and parameters are not displayed.
- Values in square brackets [xx] are the factory
settings. They may be modified by software
updates, and mainly serve in the following
tables to provide an understanding of the functions.
- On the Smart-Control the current factory setting is indicated by a green mark.
.
10
Page 11
Overview of the menus (User level)
LEVEL 0
3D house
Hot waterRoom climate..
LEVEL 1
InformationSettings
Chimney
sweep *)
LEVEL 2
Basic
information
Solar
Domestic
hot water
Basic
settings
Solar
Favourites
menu
Main menu
Messages
Error messages
warnings
Mode
Hot water
valve
Running
time
Domestic
hot water
Heat pump
Unmixed
heating cycle
1st mixed
heating cycle
Cooling
Aditional
heat generator
Hydraulics
Heat pump
Heat pump
( I/0 2)
Meter readings
*) Function only in mode
"bivalent" activated!
Only WKF Duo
Unmixed
heating cycle
1st mixed
heating cycle
2nd mixed
heating cycle
2nd mixed
heating cycle
3rd mixed
heating cycle (I/0 2)
3rd mixed
heating cycle (I/0 2)
4th mixed
heating cycle (I/0 2)
4th mixed
heating cycle (I/0 2)
Only WKF Duo
Stored
energy
Stored
energy
Fig. 12: Menu structure overview
11
Page 12
Overview
Next viewStart animation
2
REMKO Smart-Control
"3D house" animation
Once the Smart Control commissioning wizard has
been completed, you will see the home screen with
the 3D house. Pressing the left softkey starts the
animation. T
3D house, press "Cancel" (left softkey).
Fig. 13: 3D house
To immediately display temperatures in the system,
you can press "Next view" (right softkey).
This is an overview of the key system data, represented using a 3D house.
o return to the home screen with the
Explanation of operating statuses:
Circuit is in operation
Hot water or heating is being heated by solar
energy
The heat pump is in operation
The heating is being provided by conventional
means
Explanation of other icons:
Manual operation (probe/actuator)
Fault present
Warning present
Current measured values, such as temperature or
output, are displayed. The lines refer to the individual components.
The charging status of the storage tank is specified
in percent. 100 % means that the solar volume of
the storage tank is fully charged.
If a photovoltaic system is integrated, the following
values can be displayed.
Fig. 14: Explanation of View 1
1: Collector array
2: Heat pump outdoor unit
Fig. 15: Explanation of View 2
1: Conv. heat generator
2: Solar storage tank (primary)
3: Storage tank 2
4: Boiler (solid fuel)
5: Heater
Fig. 16: Explanation of View 3
1: Heat pump current
2: Domestic electricity
3: PV current
Depending on the level of equipment purchased
for the system, some components may not be displayed in the 3D house. It is also possible that
some components will be displayed which are not
present. However
perature or operating statuses are shown.
Pressing the right softkey zooms in on the individual components in the house and the current
parameters, such as storage tank and collector
temperature, are displayed
, for such components, no tem-
12
Page 13
Solar
Next viewStart animation
Fig. 17: Component zoom, solar
Heat generating device
Next viewStart animation
Loading status solar storage
Next viewStart animation
Storage tank setpoint 45,0°C4065
Mode automatic comfort
Fig. 18: Component zoom, heat generator
Favourites menu: for the user
Using the rotary knob (turning it clockwise) you can
access other views. They allow you to rapidly and
easily adjust the most important parameters and
view the yield in kilowatt hours
Hot water
The Storage tank set temperature (set with the
left softkey
ture to which the hot water is to be heated to
ensure comfortable conditions. For efficiency reasons, the lowest possible set temperature should
be selected. If the available quantity of hot water is
insufficient, the value should be increased. Pay
attention to the maximum temperature of the heat
generator while doing so. If there is a solar yield,
the storage tank can become substantially warmer.
The maximum temperature for solar charging can
be modified under Settings/Solar/Storage tank.
The Mode (select with the right softkey, then confirm with "OK") for hot water preparation can be set
as follows:
Automatic comfort: Hot water preparation always
takes place according to the setpoint, i.e. no optimisation of the solar yields.
Automatic eco: In order to optimise the solar yields,
during solar storage tank charging, the set temperature of the storage tank is reduced by the "Tolerance during solar operation". The reheating of the
storage tank is delayed by this or is carried out by
PV on-site utilisation.
Solar only: The hot water is heated exclusively by
solar or on-site utilisation of the PV system, i.e. if
the temperature drops below the set temperature,
no conventional reheating takes place.
("Off": No hot water preparation)
, then confirm with "OK") is the tempera-
Fig. 19: Component zoom, solar storage tank
charging status
Pressing the right softkey again takes you to the
home screen with the 3D house
13
Fig. 20: Warmwasser
Then turn the rotary knob clockwise.
Page 14
Colder / hotter 0,0°C-1010
Room climate mode automatic
1 x DHW heating deactivated
Party mode deactivated
REMKO Smart-Control
Room climate
Colder/Warmer can be used to adjust the temper-
ature of the heating (set with the left softkey
confirm with "OK"). If the room temperature is too
low, the room thermostat (on the heater) should
first be set higher. If this is not sufficient, then set
the Warmer/Colder value higher by 1 °C. This also
roughly corresponds to one degree of room temperature.
Room climate mode (select the right softkey, then
confirm with "OK") allows you to define the operating status of the room heater.
Automatic (recommended): the mode switches
automatically between heating, standby and
cooling (special equipment), based on the outside
temperature. This takes account of the ability of
the building to retain heat. For example, on cooler
summer nights the room heater stays off, preventing unnecessary operation.
Heating: heating mode occurs in accordance with
the outside temperature and the heating curve
(weather-controlled) or in accordance with a fixed
value.
Standby: in standby mode neither heating nor
cooling occurs, however anti-freeze protection is
active.
Cooling: cooling mode occurs in accordance with
the outside temperature and the cooling curve
(weather-controlled) or in accordance with a fixed
value.
, then
One-off hot water/party mode
Activating Party mode
softkey) causes the next window of time with
reduced heating to be disregarded, so that the
heating runs in normal operation again. After this
period, the heating again functions according to
the stored time program. To activate/deactivate
"One-off hot water" press the left softkey. The
storage tank is enabled for one-off charging (activated), e.g. for showering outside hot water time
periods).
Fig. 22: One-off hot water/party mode
Then turn the rotary knob clockwise.
(select with the right
Fig. 21: Room climate
Then turn the rotary knob clockwise.
Time programmes
There are 3 user profiles available for the time
program. For example, Profile A could be used for
early shift weeks, B for late shifts, and C for holidays. Y
The displayed time programmes apply to the current day. Blue means reduced mode, red means
normal operation. The current time is displayed
above the time bars.
The time programmes can be adjusted in the menu
under:
- Settings/Hot water
- Settings/Unmixed heating cycle
- Settings/Mixed heating cycle
Y
period". The system will then function in reduced
mode until the right softkey is pressed again.
ou can switch profile using the left softkey.
Time programme for hot water
Time programme for the unmixed heating cycle
Time programme for the mixed heating cycle
ou can use the right softkey to activate an "away
14
Page 15
User prole A
15:45
0 3 6 9 12 15 18 21 24
Solar yield
Time period
History
CO2 saved : 1 kg
Tree equivalent : 0
Fig. 23: Time programmes
Then turn the rotary knob clockwise.
Solar yields (only with Smart-Count)
The yields of the solar plant are generally calculated using the collector and storage tank temperature, and the medium flow rate. The energy content of one litre of oil or one cubic metre of gas is
10 kWh.
The right softkey is used to select day
, week,
month or year values for the bars. The left softkey
activates a scroll function, which allows you to
scroll through historical values using the rotary
knob.
Yields are highly dependent upon solar radiation
and heating requirements. The solar plant will achieve the highest yields on sunny days.
Fig. 24: Example diagram: Solar yield
NOTE:
These yields are also displayed with an activated
PV function
Then turn the rotary knob clockwise.
CO2 savings
CO2 savings specifies how much CO2 emissions
have been avoided. The calculation of CO2 savings
is based on the amount of renewable energy gen-
erated.
The CO2 savings figure is used to calculate the
Equivalent in trees value. This is based on the
assumption that a beech tree is able to bind 12.5
kg of CO2 per year
.
Fig. 25: CO2 savings
15
Page 16
A
B
REMKO Smart-Control
"Main menu" menu item
Pressing the Menu key takes you to the main menu. There is an expert mode and a user mode. The two
authorisation levels are identified by icons. Some menu items and parameters are only visible in expert
mode. They may only be adjusted by specialists!
Fig. 26: The user and expert icons
A: User
B: Expert
Authorisation level
Level 1
menu item
Information
Settings
Chimney
sweep
MessagesThis menu item displays status, fault and warning messages.
Description
In this menu item, you can view important information, such as
temperatures, pump requirements, the current collector temperature or any configured parameter settings.
This menu item is used to configure all the settings of the system,
i.e. for heating cycle, hot water or solar
In this menu item the test function of an additional heat generator
is active (only with "bivalent" operating mode!)
.
16
Page 17
"Information" menu item - User
This menu contains information about the current operating status of the system. The menu is opened with
the key on the right. Pressing the left-hand key allows you to jump up a level in the menu structure again. By
turning the rotary knob, you can select another menu item (for instance "Settings"). Pressing the left key multiple times always allows you to return to the 3D house.
Pressing "OK" (right softkey) takes you to submenus of the menu item "Information".
Depending on the heat pump installed and the design, individual parameters may vary from version to version. The relationship of certain parameters to a particular unit series is indicated with a *). The legend can
Ä
be found on
on page 27
Authorisa-
tion level
Level 2 menu
item
Basic infor-
mation
Level 3 menu itemLevel 4 menu itemInfo
Current operating mode
Previous operating mode
Room climate
Party mode
Away mode
Anti-freeze protection
Status
IP address
Subnet
Gateway
Smart Count *a)
Smart Web *a)
Smart Com *a)
Activation code
Time
You can find
many of the indi-
vidual info texts
about the level
2-4 menu items
on your Smart
Control
Date/Time
Hardware control panel
Software control panel
Version number
Licence information
Software (I/O 2) *5)
Linux kernel control panel
µPC software date *2)
Date
Time zone
Hardware
Software
Linux kernel
µPC version *2)
*a) Please find
additional infor-
mation on these
menu items in
the special man-
uals
17
Page 18
REMKO Smart-Control
"Information" menu item (continued) - User
Authorisa-
tion level
Level 2
menu item
Solar
Level 3 menu itemInfo
Pump A01
Control signal A40
Collector temp. S01
Lower storage tank temp. S02
Storage tank charging status
Storage tank changeover valve A12
Current output
Solar yield
Medium flow rate S23
Buffer tank temp. S09
HW request
HW storage tank set temp.
HW storage tank actual temp. S08
Hot water energy
Hot water
Stored energy
Unmixed
Heating cycle
Hygiene function
Circulation request S05
Circulation set temp
Circulation actual temp. S05
Circulation pump A04
Stored energy
Buffer tank temp. S09
Heating water temp. (Setpoint)
Heating cycle set temp.
Heating cycle actual temp.
Room target temperature
Room actual temperature
Room humidity
Mixed outside temperature
Heating cycle set temp.
Heating cycle actual temp.
You can find
many of the indi-
vidual info texts
about the level
2-3 menu items
on your Smart
Control
1st mixed
Heating cycle
Room target temperature
Room actual temperature
Room humidity
Mixed outside temperature
18
Page 19
"Information" menu item (continued) - User
Authorisa-
tion level
Level 2 menu
item
2nd mixed
Heating cycle
3rd mixed
Heating cycle
(I/0 2) *5)
4th mixed
Heating cycle
(I/0 2) *5)
Level 3 menu itemInfo
Heating cycle set temp.
Heating cycle actual temp.
Room target temperature
Room actual temperature
Room humidity
Mixed outside temperature
Heating cycle set temp.
Heating cycle actual temp.
Room target temperature
Room actual temperature
Room humidity
Mixed outside temperature
Heating cycle set temp.
Heating cycle actual temp.
Room target temperature
Room actual temperature
Room humidity
Mixed outside temperature
Changeover valve A14
many of the indi-
vidual info texts
about the level
2-3 menu items
on your Smart
You can find
Control
Cooling
Hydraulics
Cooling cycle set temp.
Cooling cycle actual temp.
Room target temperature
Room actual temperature
Room humidity
Dew point
Mixed outside temperature
Heat generator request
Heating water temp. (setpoint)
Heating water temp. (actual value)
Therm.output
Changeover valve 2nd Heat generator A11
Pump speed rel. A43
Pump speed rel. A43.2 *5)
19
Page 20
REMKO Smart-Control
"Information" menu item (continued) - User
Authorisa-
tion level
Level 2 menu
item
Heat pump
Level 3 menu itemInfo
Heat pump status
Remaining idle time
Defrost status S22
Compressor status S21
Compressor frequency *2), *3), *5)
Fault status S20 *2), *4)
Fault code (outside) *3), *5)
Fault code (inside) *3), *5)
Target temperature A44
Enable signal A33
Disable compressor A30
Heat pump mode A31
Disable signal S16, energy supplier cut-off
Heat pump elec. power
Therm. power, heat pump
You can find
many of the indi-
vidual info texts
about the level
2-3 menu items
on your Smart
Control
Max. inlet temperature
Fan status *3), *5)
Fan speed *2), *3), *5)
Air temp. Outdoor unit *2), *3), *5)
Cont. HW offset
Cont. heating offset
Short-term HW offset
Short-term heating offset
PV power utilisation
20
Page 21
"Information" menu item (continued) - User
Authorisa-
tion level
Level 2 menu
item
Heat pump
(I/O 2) *5)
Auxiliary heat
generator
Level 3 menu itemInfo
Heat pump status
Remaining idle time
Defrost status
Compressor status
Fault code (outside)
Fault code (inside)
Target temperature
Enable signal
Disable compressor
Heat pump mode
Disable signal S16
Fan status
Air temp. Outdoor unit
Heat generator status
Potential-free output A32
You can find
many of the indi-
vidual info texts
about the level
2-3 menu items
on your Smart
Control
21
Page 22
REMKO Smart-Control
"Information" menu item (continued) - User
Authorisa-
tion level
Meter read-
ings
Level 2 menu
item
Solar
Level 3 menu itemInfo
Current output
Solar yield
Solar yield (day)
Solar yield (week)
Solar yield (month)
Solar yield (year)
Therm. power, heat pump
Therm. energy (day)
Therm. energy (week)
Therm. energy (month)
Therm. energy (year)
Therm. Heat pump energy
Output, environment
Environmental energy (day)
many of the indi-
vidual info texts
2-3 menu items
You can find
about the level
on your Smart
Control
Heat pump
Environmental energy (week)
Environmental energy (month)
Environmental energy (year)
Heat pump elec. power
Electr. energy (day)
Electr. energy (week)
Electr. energy (month)
Electr. energy (year)
Heat pump electrical energy
22
Page 23
"Information" menu item (continued) - User
Authorisa-
tion level
Meter read-
ings
(cont.)
Level 2 menu
item
Household
Photovoltaic
Level 3 menu itemInfo
Current household output
Household energy (day)
Household energy (week)
Household energy (month)
Household energy (year)
Photovoltaic output
Photovoltaic yield (day)
Photovoltaic yield (week)
Photovoltaic yield (month)
Photovoltaic yield (year)
Photovoltaic yield
Feed-in power
Feed-in (day)
Feed-in (week)
Feed-in (month)
Feed-in (year)
Private consumption power
Private consumption (day)
Private consumption (week)
many of the indi-
You can find
vidual info texts
about the level
2-3 menu items
on your Smart
Control
KNXnet/IP
Heating and
Hot water
CO2 savings
Private consumption (month)
Private consumption (year)
Heating energy
Hot water energy
Cooling energy
Hot water meter
CO2 savings
Equivalent in trees
IP for the KNX interface
MAC for the KNX interface
IA for the KNX interface
IA for the SMT
KNX connection status
Programming mode
23
Page 24
REMKO Smart-Control
"Settings" menu item - User
In this menu you can configure the settings. For example, you can adjust hot water and heating temperatures or change time settings. The menu is opened with the key on the right. Pressing the left-hand key
allows you to jump up a level in the menu structure again. Pressing the left key multiple times always allows
you to return to the 3D house.
Pressing "OK" (right softkey) takes you to submenus of the menu item "Settings".
Authorisa-
tion level
Level 2 menu
item
Basic settings
SolarStorage tankSolar set temp.
Hot water
Level 3 menu itemLevel 4 menu itemInfo
Language/Time
Display
Domestic water heating
Date format
Time format
Language
Time zone
Display brightness
Display contrast
Display off
Default screen
Storage tank set temp.
Time program A
Time program B
Time program C
Date
Time
You can find
many of the indi-
vidual info texts
about the level
2-4 menu items
on your Smart
Control
Mode
Circulation
Tolerance during
ECO operation
Circulation set temp.
Time program
24
Page 25
"Settings" menu item (continued) - User
Authorisa-
tion level
Level 2 menu
item
Heating/
cooling
Level 3 menu itemLevel 4 menu itemInfo
Room climate mode
Mode
Cooling
Building adaptation
Heating cycle mode
Heating curve adjustment
Differ. from cooling limit
Differ. from heating limit
Cooling cycle mode
Time program
Cooling curve adjustment
Fixed value
Pump control
Inertia of the heating curve
Standard outside temp.
(Heating)
Standard outside temp.
(Cooling)
Unmixed
Heating cycle
1st mixed
Heating cycle
Fixed value
Time program A
Time program B
Time program C
Time program function
Room temp. reduction
Room unit
Room temperature influ-
ence
Heating cycle mode
Heating curve adjustment
Fixed value
Time program A
Time program B
Time program C
Time program function
You can find
many of the indi-
vidual info texts
about the level
2-4 menu items
on your Smart
Control
Room temp. reduction
Room unit
Room temp. influence
25
Page 26
REMKO Smart-Control
"Settings" menu item (continued) - User
Authorisa-
tion level
Level 2 menu
item
2nd mixed
Heating cycle
3rd mixed
Heating cycle
(I/O 2) *5)
Level 3 menu itemLevel 4 menu itemInfo
Heating cycle mode
Heating curve adjustment
Fixed value
Time program A
Time program B
Time program C
Time program function
Room temp. reduction
Room unit
Room temperature influ-
ence
Heating cycle mode
Heating curve adjustment
Fixed value
Time program A
Time program B
Time program C
Time program function
Room temp. reduction
You can find
many of the indi-
vidual info texts
about the level
2-4 menu items
on your Smart
Control
4th mixed
Heating cycle
(I/O 2) *5)
Room unit
Room temperature influ-
ence
Heating cycle mode
Heating curve adjustment
Fixed value
Time program A
Time program B
Time program C
Time program function
Room temp. reduction
Room unit
Room temperature influ-
ence
26
Page 27
"Settings" menu item (continued) - User
Authorisa-
tion level
Legend: Parameter/unit series coding
*)Unit series
*1)Only WKF/WKF-compact
*2)Only HTS
Only WKF/WKF-compact with F-board WKF/WKF-compact 70 built as of 2016
*3)
(WKF/WKF-compact 120-180 built
Only WKF/WKF-compact with A/C board (WKF/WKF-compact 85 with software version ³ 4.19 and
*4)
WKF/WKF-compact 120-180 before 2015 with software version ³ 4.19)
Level 2 menu
item
Heat pumpGraduated tariff
PV current
Consumption
Level 3 menu itemLevel 4 menu itemInfo
Personal use tariff
Power tariff 1
as of 2015)
Number of power tariffs
Time field Tariff 1-9
Power tariff 1-9
Feed-in tariff
You can find
many of the indi-
vidual info texts
about the level
2-4 menu items
on your Smart
Control
*5)Only WKF Duo
"Messages" menu item
Pressing "OK" (right softkey) takes you to submenus of the menu item "Messages".
This is where operating messages, warning
notices and fault messages are displayed.
Explanation of symbols:
Warning message
Fault message
If one of these symbols appears in the header of
the control screen, please access the menu item
"Messages" and display the details, with instructions on how to rectify the fault, with the key on the
right.
Operating messages indicate which of the regular
operating statuses the system is in.
3.2 Setting the heating curves
Heating curve heating cycle mode
The heating curve can be adjusted in three points,
according to the structure and location-related conditions of the building:
Base point:
The base point corresponds to the minimum set
temperature of the heating water at an outside
temperature of 20 °C. If the heating is too cold at
relatively high outside temperatures (trans-seasonal period), the base point should be set higher
Standard inlet temperature:
the standard inlet temperature corresponds to the
set temperature of the heating water at the
standard outside temperature in the building location. If the heating is not warm enough at low outside temperatures, the standard inlet temperature
should be increased.
Standard outside temperature:
the standard outside temperature is dependent on
the regional location of the building. Please consult
your heating installer.
.
27
Page 28
Base point
Standard ow temp.
REMKO Smart-Control
- The standard inlet temperature and the outside
temperature are set using the same procedure.
Fig. 27: Heating curve adjustment
1: Temperature of the heating water in °C
2: Inlet temperature heating curve
3: Return flow heating curve
4: Outside temperature in °C
For optimal configuration of the heating curve
parameters, the heating load calculation and/or
energy consumption must be taken into account.
ferences between the installed parameters and
Dif
the design of the actual building can cause the
heat pump to run inefficiently.
Operating the heating cycle with a fixed value is
not recommended, as it will cause the heat pump
to operate inefficiently.
Setting the heating curve:
- Activate the base point with the right softkey, set
with the rotary knob and conform with the right
softkey.
Fig. 29: Setting the standard inlet temperature
Fig. 30: Setting the outside temperature
Fixed-value-control heating cycle mode
Specify the set temperature for fixed value control
(select with the rotary knob and confirm with "OK").
The heating cycle is kept permanently at this temperature in fixed value control.
Press "Next".
Fig. 28: Setting the base point
28
Page 29
1st mixed heating circuit deactivated
Activate mixed heating circuit, if there is a
mixing valve.
2
1
4
3
Base point
Example for activating a heating cycle,
e.g. 1st mixed heating cycle
Activating a heating cycle with panel heating.
1. Enabling the heating cycle when commissioning.
Fig. 31: Activate mixed heating cycle
Menu itemParameterFactory setting
1st mixed
heating
cycle
Deactivated
Deactivated
Activated
Standard inlet temperature:
the standard inlet temperature corresponds to the
set temperature of the heating water at the
standard outside temperature in the building location. If the heating is not warm enough at low outside temperatures, the standard inlet temperature
should be increased.
Standard outside temperature:
the standard outside temperature is dependent on
the regional location of the building. Please consult
your heating installer
.
Press "Next".
Setting heating cycle mode
This is where you can select between the dif
ferent
heating cycle modes. The choice is between control according to the set "Heating curve" and
"Fixed value control" (select with the rotary knob
and confirm with "OK").
Menu itemParameterFactory setting
Heating
cycle mode
for HK active
Heating curve
Fixed value10 °C - 40 °C
According to
design
Press "Next".
Heating curve heating cycle mode
The heating curve can be adjusted in three points,
according to the structure and location-related conditions of the building:
Base point:
The base point corresponds to the minimum set
temperature of the heating water at an outside
temperature of 20 °C. If the heating is too cold at
relatively high outside temperatures (trans-seasonal period), the base point should be set higher
Fig. 32: Heating curve adjustment
1: Temperature of the heating water in °C
2: Inlet temperature heating curve
3: Return flow heating curve
4: Outside temperature in °C
Setting the heating curve:
- Activate the base point with the right softkey
, set
with the rotary knob and conform with the right
softkey.
Fig. 33: Setting the base point
.
29
Page 30
Standard outside temp.
REMKO Smart-Control
- The standard inlet temperature and the outside
temperature are set using the same procedure.
Fig. 34: Setting the standard inlet temperature
Fig. 35: Set the standard outside temperature
Operating the heating cycle with a fixed value is
not recommended, as it will cause the heat
pump to operate inefficiently
.
30
Page 31
4 Error messages on the Smart-Control
Operating messages, warnings and error display on the Smart-Control
Operating messages
IDDescriptionDesig.Details
ID6000
ID6001HW requestThere is an active requirement to charge the storage
ID6002
ID6003
ID6005Internal pump lead time
ID6006
ID6007Min. holding time
ID6008Disable signalS16The heat pump is disabled due to a disable signal
ID6009Disable signal (I/O 2)The heat pump is disabled due to a disable signal
ID6010
ID6012Defrosting HP (I/O 2)Defrost heat pump
Storage tank 1: Max.
temperature reached
Heat pump compressor
start
Switching cycle disabled (I/O2)
Switching cycle disabled
Heat pump compressor
start (I/O 2)
Heat pump compressor start
Heat pump compressor start
The temperature on one of the probes in storage tank 1
is higher than the maximum permitted storage tank
temperature
tank
The heat pump was disabled in order to reduce the
compressor's switching cycles
The internal pump runs at reduced speed during the
pump lead time
The heat pump was disabled in order to reduce the
compressor's switching cycles
The heat pump is disabled due to a minimum holding
time
ID6020
ID6022Min. holding time (I/O2)
ID6103Heat demand HPHeat demand, heat pump
ID6104Cooling demand HPCooling demand, heat pump
ID6105Defrost heat pumpDefrost heat pump
ID6107Standby mode enabledStandby mode enabled
ID6108
ID6109
ID6111
ID6113Solar heatingSolar heating - heat generators are disabled
Pump internal
after-run time
Random delay after
power failure
Outdoor temp. Heat
pump usable limit
Heat pump bivalence
temperature
The internal pump runs at a reduced speed during the
pump after-run time
The heat pump is disabled due to a minimum holding
time
Random delay after power failure (up to 200 seconds
after power returns) - the purpose of the random delay
is to avoid a system overload due to many consumers
being switched on at the same time
Outdoor temp. Heat pump usable limit - the heat pump
is disabled due to the usable limits being exceeded or
not being reached
Heat pump bivalence temperature - the heat pump is
disabled because the temperature has dropped below
the bivalence temperature
31
Page 32
REMKO Smart-Control
IDDescriptionDesig.Details
ID6115
ID6116
Error
IDDescriptionDesig.Details
ID7050Anti-freeze protection
ID7103
ID7108
Low pressure difference
Maximum defrosting
period
Incorrect phase
sequence (rotating
field)
The anti-freeze protection
Maximum defrosting period
µPC
The pressure difference is too low to start the compressor
The anti-freeze protection in the heat pump's heat
exchanger was triggered due to an inlet temperature
that is too low
reset the error in (Expert/Settings/Heat pump/Basic settings) and, if necessary, de-energise the outdoor unit.
Please check the phase sequence (the rotating field) of
the power supply
In the heat pump's heat exchanger was triggered due to
a return temperature that is too low
cause of the error, reset the error in (Expert/Settings/
Heat pump/Basic settings) and, if necessary, de-energise the outdoor unit.
. After rectifying the cause of the error,
. After rectifying the
ID7150EEV motor faultµPCEEV motor fault. Please contact an authorised service
technician
ID7200
ID7201
ID7202
ID7203
ID7204
ID7205
ID7206
ID7207
ID7208
Open contact - storage
tank 1 bottom probe
Short circuit - storage
tank 1 bottom probe
Open contact - storage
tank 1 middle probe
Short circuit - storage
tank 1 middle probe
Open contact - storage
tank 1 top probe
Short circuit - storage
tank 1 top probe
Open contact - external
probe
Short circuit external probe
Open contact refrigerant probe
S02Open contact - storage tank 1 bottom probe
S02Short circuit - storage tank 1 bottom probe
S09Open contact - storage tank 1 middle probe
S09Short circuit - storage tank 1 middle probe
S08Open contact - storage tank 1 top probe
S08Short circuit - storage tank 1 top probe
S10Open contact - external probe
S10Short circuit - external probe
S07Open contact - refrigerant probe
ID7209
ID7210
Short circuit - refrigerant probe
Open contact - circulation temp. probe
S07Short circuit - refrigerant probe
S05
Open contact - drinking water circulation temperature
probe
32
Page 33
IDDescriptionDesig.Details
ID7211
ID7212
ID7213
ID7214Min. refrigerant temp.S07
ID7215
ID7218
ID7219
ID7228
ID7229
ID7231
Short circuit - circulation temp. probe
Open contact - inlet
temp. probe
Short circuit - inlet
temp. probe
Min. refrigerant temp.
(I/O2)
Open contact - collector
1 probe
Short circuit collector 1 probe
Open contact - inlet
temp. probe
Short circuit - inlet
temp. probe
Anti-freeze protection
(I/O 2)
S05
S13Open contact - inlet temp. probe
S13Short circuit - inlet temp. probe
S07.2
S01Open contact - collector 1 probe
S01Short circuit - collector 1 probe
S13.2Open contact - inlet temp. probe
S13.2Short circuit - inlet temp. probe
Short circuit - drinking water circulation temperature
probe
The minimum refrigerant temperature was not reached
- anti-freeze protection in the heat exchanger
The minimum refrigerant temperature (I/O2) was not
reached - anti-freeze protection in the heat exchanger
The anti-freeze protection in the heat pump's heat
exchanger was triggered due to an inlet temperature of
less than 5 °C. After eliminating the cause of the error
the controller must be restarted to reset the error
,
Open contact - mix.
ID7236
ID7237
ID7238
ID7239
ID7240
ID7241
ID7245Tunnel occupiedKNX
ID7246Low pressure
heating cycle inlet
temp. probe
Short circuit - mix.
heating cycle inlet
temp. probe
Open contact - mix.
heating cycle return
temp. probe
Short circuit - mix.
heating cycle return
temp. probe
Connection to the KNX
interface
Negative temp. differential
S12
S12
S11
S11
KNXConnection to the KNX IP interface lost
µPC
µPC
Open contact - mixed heating cycle inlet temperature
probe
Short circuit - mixed heating cycle inlet temperature
probe
Open contact - mixed heating cycle return temperature
probe
Short circuit - mixed heating cycle return temperature
probe
The temperature difference when the heat generator is
active is implausible
The tunnel with the physical address (PA of the SMT)
set on the controller is already taken by another
KNXnet/IP unit (e.g.: ETS PC) or is not available on the
interface.
The compressor is disabled due to a low pressure malfunction
ID7247Device Offline
ID7248
33
Interface is not supported
µPC
KNX
Device Offline - please check the data connection
between the controller board and the inverter
The KNXnet/IP tunnelling protocol is not supported by
the detected KNX interface
Page 34
REMKO Smart-Control
IDDescriptionDesig.Details
ID7249
ID7250
ID7251
ID7252
ID7253
ID7254General inverter fault
ID7255EEPROM error
ID7256Envelope fault
Incorrect interface
detected
Min. medium flow rate
(I/O 2)
Min. volumetric flow
rate
Heat pump
malfunction code
Heat pump 2
malfunction code
The physical address of the detected KNXnet/IP inter-
KNX
S20Heat pump malfunction code
S20.2Heat pump 2 malfunction code
µPC
µPC
µPC
face is not consistent with the parameter settings of the
SMT controller
The medium flow rate fell below the heat pump's minimum medium flow rate due to defrosting or in cooling
mode. After eliminating the cause of the error
troller must be restarted to reset the error
The medium flow rate fell below the heat pump's minimum medium flow rate due to defrosting or in cooling
mode. After eliminating the cause of the error
indoor and outdoor units must be restarted to reset the
error
General inverter fault - please contact an authorised
service technician
EEPROM error. Please contact an authorised service
technician
Envelope fault - the compressor operates outside the
programmed curve. Please contact an authorised
service technician
, the con-
, the
ID7257Fan overload
ID7258
ID7259
ID7260
ID7262
ID7264
ID7267
ID7269
ID7270
ID7271
Maximum hot gas temperature
High pressure malfunction
High pressure malfunction transducer
Outside temperature
sensor error
Inlet temperature probe
error
Outlet temperature
probe error
Hot gas temperature
probe error
Suction gas temperature probe error
High pressure probe
error
µPC
µPC
µPC
µPC
µPC
µPC
µPC
µPC
µPC
µPC
The compressor is disabled due to a fan overload
Maximum hot gas temperature - the compressor is
blocked by having reached the maximum hot gas temperature
High pressure malfunction. If this fault occurs frequently
The compressor is disabled due to a high pressure malfunction
Please check the outside temperature sensor on the
inverter board and its connection
Please check the inlet temperature probe on the
inverter board and its connection
Please check the outlet temperature probe on the
inverter board and its connection
Please check the hot gas temperature probe on the
inverter board and its connection
Please check the suction gas temperature probe on the
inverter board and its connection.
Please check the high pressure probe on the inverter
board and its connection
, please contact an authorised service technician
ID7272
ID7273WKF fault code E101
Low pressure probe
error
µPC
Please check the low pressure probe on the inverter
board and its connection
Communication error between com. kit and outdoor
unit. F1/F2 twisted or cable break
34
Page 35
IDDescriptionDesig.Details
Compressor stopped due to an emergency stop signal.
ID7274WKF fault code E177
After eliminating the cause of the error
outdoor units must be restarted to reset the error
, the indoor and
ID7275WKF fault code E221
ID7276Restart required
ID7278Low overheating
ID7283
ID7284
ID7285
ID7286Coding errorRc
ID7287
ID7288
ID7289
Open contact - internal
return temp. probe
Short circuit - internal
return temperature
probe
Low suction gas
temperature
Low evaporation temperature
High evaporation temperature
High condensation temperature
S15Open contact - internal return temperature probe
S15Short circuit - internal return temperature probe
µPC
µPC
µPC
µPC
Short circuit or open contact - probe ambient air temperature motherboard outdoor unit CN43 Pin 1&2
Due to the changed system (setting / coding resistor),
the controller has to be restarted - disconnect it from
the power supply for around 10 seconds
The compressor is disabled due to overheating being
too low
The compressor is disabled due to the suction gas temperature being too low
A unique unit identifier could not be assigned using the
coding resistor at the Rc terminal
The compressor is disabled due to the evaporation temperature being too low
The compressor is disabled due to the evaporation temperature being too high
The compressor is disabled due to the condensation
temperature being too high
.
ID7290WKF fault code E102
ID7291WKF fault code E201
ID7292WKF fault code E231
ID7293WKF fault code E251
ID7294WKF fault code E320
ID7295WKF fault code E416Compressor stopped by overheating protection
Open contact -
ID7296
ID7297
ID7298
2nd mixed heating cycle
return flow temp.
Short circuit 2nd mixed heating cycle
return flow temp.
Power ratings for the com. kit board (IM) and the motherboard (AM) dif
The anti-freeze protection in the heat pump's heat
exchanger was triggered due to an inlet temperature
that is too low
the controller must be restarted to reset the error
The temperature difference when the heat generator is
active is implausible
Communication between operating unit SMT 1 and
power unit SMT 1 I/O was interrupted.
fer - check board versions.
. After eliminating the cause of the error,
ID8100
ID8102
ID8103Overnight collector
ID8105Target flow rateThe flow rate has dropped below the target flow rate
ID8106Low pressureLow pressure. The compressor is disabled temporarily
ID8107Compressor status
ID8108Compressor start error
ID8109EVD EVO probe fault
ID8110Driver offline
ID8111Device offline
ID8132
ID8138
The system temperature is too low
Temperature discrepancy in solar cycle
temperature
Anti-freeze protection
active
HW storage tank set
temp.
A collector temperature of at least 45°C (113 °F)
µPC
µPC
µPC
The system temperature is too low to start the heat
pump
The collector temperature is at least 60K higher than
the storage tank temperature
occurred overnight
The active operating mode is safety mode because the
compressor is active without demand
Compressor start error
EVD EVO probe fault
Driver offline
Device offline - please check the data connection
between the controller board and the inverter
The anti-freeze protection function is currently active check the room climate mode set
The hot water storage tank set temperature was
reduced due to low outside temperatures
ID8139
37
Lower application area
(heating)
The temperature has currently dropped below the guaranteed application area of the external unit in heating
mode
Page 38
REMKO Smart-Control
IDDescriptionDesig.Details
ID8140
ID8141
ID8142
ID8144Target flow rate (I/O 2)The flow rate has dropped below the target flow rate
ID8223SD card error (host)
ID8224SD card error
ID8225Dewpoint monitoringCP
ID8226
ID8227
Upper application area
(heating)
Lower application area
(cooling)
Upper application area
(cooling)
Temp. dropped below
min. inlet temp.
Hygiene function:
Setpoint not reached
The guaranteed application area of the external unit in
heating mode is currently exceeded
The temperature has currently dropped below the guaranteed application area of the external unit in cooling
mode
The guaranteed application area of the external unit in
cooling mode is currently exceeded
SD card error (host): The SD card is either not inserted
correctly or an error has occurred
SD card error (CP): The SD card is not inserted or an
error has occurred
Dew point monitoring was activated but no control
panel (with integrated humidity and temperature probe)
was assigned to the cooling cycle to calculate the dew
point
Temp. dropped below min. inlet temp. (or dew point) cooling request is suppressed
The hygiene function was cancelled due to the maximum runtime being reached before attaining the set
temperature
ID82292. heat generator active
Due to the return temperature being too low during
defrosting, the 2nd heat generator activated
38
Page 39
1
92
50.75
60
Ø 57
7
122.5
73
10.85
2
5 Assembly
5.1 Room installation of the
Smart Control
NOTICE!
Only use the unit in dry areas and protect it
from electromagnetic radiation.
The Smart Control remote can be mounted to a
wall, e.g. in the living room.
T
o wall mount the Smart Control remote, proceed
as follows:
1.Fasten the wall bracket directly to the wall
using screws and rawl plugs.
2.Connect the bus connection (maximum 50
m) with shielded cable (4 x 0.5mm²).
3.Plug the connectors into the sockets on the
Smart Control.
+12V = Y
A = Brown / GND = White
4.Slide the Smart Control into the wall bracket.
ellow / B = Green /
You have the option of connecting two Smart Control remotes at the same time. This assignment is
performed by allocating a Control Panel Address.
The Smart Control for the heat pump is "always"
given the address 1. Remote controls can then be
assigned under number two or three.
For a room influence the selected address for the
remote control must be assigned in the heating
cycle settings.
For installation and commissioning of the
REMKO Smart-Control remote control, follow
the corresponding instructions
Fig. 36: Layout and dimensions of the back plate of
the wall bracket
1: Wall bracket / back plate
2: Cable feedthrough for wall installation
39
Page 40
REMKO Smart-Control
6 Index
A
Assembly ............................. 39
C
Changing parameters ..................... 8
Controls, Overview ....................... 7
D
Disposal of equipment .....................6
E
Environmental protection ...................6
Expert mode, Selecting .................... 7
F
Function of the keys ...................... 7
I
Intended use ............................ 5
K
Key function ............................ 7
M
Menu
3D house ........................... 12
Information ........ 17
Main menu .......................... 16
Messages ...........................27
Settings ................... 24, 25, 26, 27
, 18, 19, 20, 21, 22, 23
N
Navigation ..............................8
O
Operation
User level ...........................10
R
Room installation ........................39
S
Safety
Dangers of failure to observe the safety
notes ............................... 4
General ............................. 4
Identification of notes ................... 4
Notes for inspection .................... 5
Notes for installation ....................5
Notes for maintenance .................. 5
Personnel qualifications ................. 4
Safety notes for the operator ............. 5
Safety-conscious working ................4
Unauthorised modification ...............5
Unauthorised replacement part manufacture . 5
Set the heating curves ................... 27
Setting the heating curves .................27
T
Troubleshooting
messages on the Smart-Control ..........31
U
User mode, Selecting ..................... 7
W
Warranty ............................... 5
40
Page 41
41
Page 42
REMKO Smart-Control
42
Page 43
Page 44
Consulting
Thanks to intensive training,
our consultants are always
completely up-to-date in terms
of technical knowledge. This has
given us the reputation of being
more than just an excellent,
reliable supplier:
REMKO, a partner
helping you find solutions to
your problems.
Distribution
REMKO offers not just a well
established sales network both
nationally and internationally, but
also has exceptionally highlyqualified sales specialists.
REMKO field staff are more than
just sales representatives: above
all, they must act as advisers to
our customers in air conditioning
and heating technology.
SFlbCustomer Service
Our equipment operates
precisely and reliably. However,
in the event of a fault, REMKO
customer service is quickly at
the scene. Our comprehensive
network of experienced dealers
always guarantees quick and
reliable service.
REMKO INTERNATIONAL
… and also right in your neighbourhood!
Make use of our experience and advice
We reserve the right to make technical changes, and provide no guarantee as to the accuracy of this data!
REMKO GmbH & Co. KG
Air conditioning and heating technology
Im Seelenkamp 12 D-32791 Lage
Postfach 1827 D-32777 Lage
Telephone +49 5232 606-0
Telefax +49 5232 6 06-2 60
E-mail info@remko.de
Website www.remko.de
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