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4000IS
PROFE SSIONAL IRON ING SYSTEM
INSTRUCTION MANUAL
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THE 4000IS
PROFESSIONAL IRONING SYSTEM
INSTRUCTION MANUAL
ENGLISH
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RELIABLE. RIGHT THERE WITH YOU.
At Reliable, we do what we love, and take pride in doing it right.
You want what’s best for the people, places and things that matter
in your life – from where you live to what you wear. So do we. From
the start, we approach every product with a craftsman’s attention to detail and passion for making it right. Quality, functionality,
design and customer service play an equally important part in
delivering what’s right for you. With its stainless steel construction,
and professional iron; the 4000IS will allow you to obtain the benefits of professional pressing in a compact and convenient format.
For your safety and to fully enjoy the advantages of this product,
please take a few minutes to read all the important safeguards and
care instructions. Keep this manual handy and review the product
warranty for your reference.
THANK YOU FOR YOUR PURCHASE. PLEASE SHARE YOUR
RELIABLE PRODUCT EXPERIENCE BY POSTING AN ONLINE
REVIEW ON THE WEBSITE FROM WHICH YOU PURCHASED!
WE GREATLY APPRECIATE IT!
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IMPORTANT SAFETY INSTRUCTIONS –
SAVE THESE INSTRUCTIONS IN A SAFE
PLACE FOR FUTURE REFERENCE
READ ALL INSTRUCTIONS BEFORE USE
When using your Reliable™ steam station, basic safety precautions should always be
followed. Please read the following instructions carefully as they provide important
information concerning how to install, use and care for this product.
1. To protect against the risk of electric shock, do not immerse the appliance
in water.
2. Do not allow the cord to touch hot surfaces.
3. Always allow the appliance to cool for at least thirty minutes before storing.
4. Always put the appliance in a secure place on a table or counter when using.
5. Do not move the appliance without unplugging it first.
6. Always disconnect the appliance from the outlet before filling with or removing
water. Be careful to avoid spilling water on the appliance when filling.
7. Use tap water or 50/50 tap/distilled water in the appliance. Do not use perfumed
or products containing alcohol in the appliance.
8. Always disconnect the appliance when not in use.
9. Do not use the appliance if the cord is damaged. Return the appliance or have
the cord repaired by the manufacturer, or their service agent.
10. Do not operate the appliance if it has been dropped or damaged. Do not disassemble the appliance. Incorrect reassembly can cause a risk of electric shock.
Send it to an authorized service center for repair.
11. Do not operate another high wattage appliance on the same circuit.
12. This appliance must be grounded. Do not alter the plug or attempt to remove
this feature.
13. Be careful. Burns can occur from touching hot metal parts or steam.
14. This appliance is not intended for use by young children.
15. While using the appliance, never unscrew or remove the cap (1) while the boiler is
under pressure.
16. Before removing the cap, make sure there’s no more steam in the steam chamber by shutting the boiler switch (4) to the off position, and pressing the steam
iron button (7) to release all of the remaining steam.
17. To ensure your safety, the safety cap (1) and all other components must be
replaced with original parts only.
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FOR HOUSEHOLD AND LIGHT
COMMERCIAL USE ONLY
FE ATU RE S
• Your new ironing station provides clean, professional results every time
• The professional iron soleplate is made from durable, and fast
heating aluminum
• Stainless steel outer shell construction for long life
• Adjustable thermostat allows for accurate temperature settings
• Cork handle iron is comfortable and stays cool
• Low water light indicator
• Auto shut-off thermostat protection
• Regular tap water or 50/50 tap/distilled water
• 50 p.s.i. operating pressure
• 12-gauge heavy-duty wiring
• Up to 4 hours of steam
IMPORTANT: When you want to dispose of the appliance, NEVER throw it in the
garbage. Instead, go to your closest recycling station or waste collection centre
for subsequent treatment. In this way, you will be contributing to looking after
the environment.
HOW TO ASSEMBLE AND USE
1. Remove the ironing station from its packing and make sure all packing has been
removed (including the protective bags). Put the station on a flat and solid
surface.
2. It is recommended to put the iron on the iron pad, (supplied) as the pad will
withstand the temperature of the iron
3. Insert the two-piece wand (12) into the flange on top of the boiler, tighten with
the side screw and attach the spring on the iron hose to the coil end of the wand.
4. Unscrew the safety cap (1). Fill the boiler with a maximum of 8 cups
(2 litres) of water for the 4000IS. Use the funnel supplied, making sure you do
not overfill the tank (you can also use the water stick to determine the water
level in the steam tank).
5. Insert the plug into the electrical outlet; switch on the boiler (4) and steam
button (3). When the two button lights come on, the iron and boiler are working.
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6. Turn the iron plate’s temperature regulating knob (6) to the position
“cotton” (indicated on the iron knob).
7. Wait for the boiler button’s red light (4) to turn off (it takes about 10 minutes).
NOTE: While ironing, the boiler button’s red light normally turns on and off,
indicating the heating element is activated or not.
8. NOTE: When you call for steam for the first time (after having turned the
boiler on) you might notice a fast decrease in pressure. This is normal for the
first time.
9. The steam station is ready for use.
10. Push the steam button (7) on the iron for steam.
PLEASE NOTE:
11. This steam product is equipped with a low water warning light (5). During
operation, if the light comes on, it indicates that the unit requires more water
to operate. If this occurs, please follow these steps.
• Press the steam iron button (7) to ensure there is no more steam in
the boiler.
• Slowly open the pressure cap (1) and refill to the required level with
warm water.
• Replace the cap and tighten then press the thermostat reset button (8),
wait for it to build up pressure again.
12. It is possible to adjust the steam quantity with the steam regulation knob (9).
IM PORTA NT
When you are finished using the boiler for the day, unscrew the fill cap one-turn on
the unit to release the steam/air from the tank. This will eliminate the vacuum that
may cause damage to the pressure gauge.
The boiler must be cleaned periodically and any sediment/mineral buildup removed
from inside the unit; otherwise, it may become clogged. The period between cleanings depends on the frequency of use and the quality/hardness of the water used. If
the unit is in daily use with regular municipal tap water, we recommend a cleaning
every two weeks to a month.
TO CLEAN THE BOILER UNIT
1. Unplug the unit from the wall.
2. Add a mixture of 1 part white vinegar to 5 parts water and pour inside the
boiler tank to capacity. Let the vinegar solution sit overnight.
3. Pick up the boiler unit and pour approximately half of the solution out of the
boiler tank. Vigorously shake/swirl the remaining solution around the tank to
loosen and pick up any softened sediment that may have accumulated inside.
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Pour the remaining solution out of the tank. You may see bits of sediment and
mineral come out at this point.
4. Rinse the tank with clean water until there is no smell of vinegar or any sediment bits coming from inside the tank. NOTE: Sediment/mineral pieces can
be blown into the solenoid valve or the steam nozzle during operation so it is
important that they are not left in the tank after cleaning.
5. The unit is now ready for use.
WATER INSTRUCTIONS
Use tap water or 50/50 tap/distilled water in the appliance. Do not use perfume or
products containing alcohol in the appliance.
DESCRIPTION OF THE IRON STATION
1. Safety cap
2. Mono hose
3. Steam iron switch
4. Boiler switch
5. Low water light
6. Temperature regulating knob
7. Steam button
8. Thermostat reset button
9. Steam regulation knob
10. Pressure guage
11. Funnel
12. Wand to support mono hose
13. Water level measuring stick
14. Iron rest
* Not exactly as shown.
TECHNICAL DATA
Full aluminium-plated heating element at 800W – 120V
Boiler power 4000IS: 1000W
Working pressure 4000IS: 50 psi/3.5 bar
Tank nominal capacity of model 4000IS: 2.5 litres
1
9
14
2
10
12
8
3456 7
11
13
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TROUBLESHOOTING
PROBLEM
The steam from the iron
is too wet.
Water is coming out from
the boiler.
There is no steam coming out
of the iron
POSSIBLE CAUSES
1. While filling the tank you
may have poured too much
water into it.
2. The iron soleplate is not
getting hot enough.
1. There might be a leak in the
heating element gasket.
1. The steam knob might
be closed.
2. The iron switch might be off
3. The boiler switch might
be off.
4. If the low water light is on,
the water in the tank is low
or empty.
REMEDY
1. The problem will go on
until the excess water is
emptied. Keep the steam
button pressed until the
water in the tank is at the
correct level.
2. Please check that the
temperature knob is
on the right position, if
not, increase the iron
temperature.
1. Contact technical support
as in most cases, the
gasket will need to be
replaced.
1. Open the steam knob
anticlockwise.
2. After the iron switch
comes on, wait for 4 minutes so that the iron plate
gets hot.
3. After the boiler switch
comes on, wait for 10
minutes so the boiler
produces steam.
4. Refill the boiler carefully
following the instructions
or try pressing the reset
button (8).
The steam is dirty.
Machine shuts off
automatically
1. When using the iron with a
ironing shoe, if not cleaned
regularly, calcium will form
between the shoe and the
iron base.
1. Machine is low on water.
1. Remove and rinse the
ironing shoe on a regular
(monthly) basis to avoid
scale build-up.
1. Press the steam iron
button ensure there is no
more steam in the boiler.
2. Slowly open the pressure
cap (1) and refill to
the required level with
warm water.
3. Replace the cap and
tighten then press the
thermostat reset button
wait for it to build up
pressure again.
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PARTS DRAWING
07
FS015
CD458-1
FS022
FS033
FS023
CD458
GV671
GV669
FS035
FS021
FS200-120
FS024
FS016
FS025
FS007
FS019
FS027
FS005
FS038
FS012
FS032
FS003-110
FS030
FS039
CD364
FS017
FS060
CD356-1
CV177-110
FS006
FS011
AST114
CD348-1
FS004
RIC003
FS026
FS028
FS057
FS058
FS035
FS018
CD368-1
GV028-40
GV028-39
GV028-38
CD378-1
CD490
FS009
2100IR
CD368-2
FS041
FS014
FS020RELIABLE
CD378
GV026-9
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RELIABLE CORPORATION LIFETIME
PRODUCT WARRANTY POLICY FOR
PRESSURIZED STEAM BOILER TANKS
Reliable Corporation (“Reliable”) warrants to the original purchaser of the boiler noted
above from Reliable (the “Reliable Boiler Tank”) that it will be free from defects in materials
and workmanship when utilized for normal use by the original purchaser only. Should the
Reliable Boiler Tank need replacement, Reliable will do so at no parts and labor cost to the
original purchaser, exclusive of shipping.
Subject to the conditions and limitations set forth below, Reliable will either repair or replace
any part of a Reliable Boiler Tank that proves defective by reason of improper workmanship
or materials. If the defective Reliable Boiler Tank is no longer available and cannot be repaired
effectively or replaced with an identical model, Reliable shall replace the defective Reliable
Boiler Tank with a current Reliable Boiler Tank of equal or greater value. Repaired parts or
replacement products will be provided by Reliable on an exchange basis, and will be either new
or refurbished to be functionally equivalent to new. If Reliable is unable to repair or replace a
Reliable Boiler Tank, it will refund the current value of that Reliable Boiler Tank at the time the
warranty claim is made.
This limited warranty does not cover any damage to a Reliable Boiler Tank that results from
improper installation, accident, abuse, misuse, unreasonable use, natural disaster, insufficient
or excessive electrical supply, abnormal mechanical or environmental conditions or any
unauthorized disassembly, repair or modification. This limited warranty does not extend to
any indirect, consequential or incidental damages that may be suffered by a user from the
use of a Reliable Boiler Tank, including without limitation, any liability for third party claims
for damage, and is limited to the amount paid by the original purchaser for the Reliable Boiler
Tank with respect to which this limited warranty protection applies. This limited warranty does
not apply with respect to products that have been altered or which are missing serial numbers
or for products not purchased directly from Reliable or a dealer authorized by Reliable to sell
the Reliable Boiler Tank.
This limited warranty is the only warranty that applies to the Reliable Boiler Tank, supersedes
any and all terms that may be contained in any other document or purchase order and may
not be altered or amended except expressly in writing by Reliable.
To obtain a repair or replacement under the terms of this warranty, please contact our
customer service group at 1 800 268 1649 or at support@reliablecorporation.com. You will be
required to submit an original receipt via fax or e-mail. The receipt must reflect that you are
the original purchaser, the product was bought directly from Reliable or from an authorized
Reliable dealer and that the warranty claim is being made in compliance with the terms set
out in this document or any subsequent document issued by Reliable in connection with this
policy. You will be issued a return authorization number (RA#) and asked to ship the defective
product together with proof of purchase and RA#, prepaid insured to the following address:
Reliable Corporation, 5–100 Wingold Ave, Toronto, ON M6B 4K7.
Freight collect shipments will be refused. The risk of loss or damage in transit will be borne
by the customer. Once Reliable receives the defective product, it will initiate the repair or
replacement process.
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RELIABLE PRODUCTS WARRANTY
Reliable Corporation (“Reliable”) warrants to original purchaser of its products that
every product sold by Reliable (a “Reliable Product”) is free from defects in material and
workmanship for a period of one year from the date of purchase if properly used and
maintained. Subject to the conditions and limitations set forth below, Reliable will either
repair or replace any part of a Reliable Product that proves defective by reason of improper
workmanship or materials. If the defective Reliable Product is no longer available and cannot
be repaired effectively or replaced with an identical model, Reliable shall replace the defective
Reliable Product with a current Reliable Product of equal or greater value. Repaired parts or
replacement products will be provided by Reliable on an exchange basis, and will be either new
or refurbished to be functionally equivalent to new. If Reliable is unable to repair or replace
a Reliable Product, it will refund the current value of that Reliable Product at the time the
warranty claim is made.
This limited warranty does not cover any damage to a Reliable Product that results from
improper installation, accident, abuse, misuse, natural disaster, insufficient or excessive
electrical supply, abnormal mechanical or environmental conditions, wear and tear resulting
from normal use of the product, or any unauthorized disassembly, repair, or modification. This
limited warranty does not extend to any indirect, consequential or incidental damages that
may be suffered by a user or from the use of a Reliable Product, including without limitation,
any liability for third party claims for damage, and is limited to the amount paid by the original
purchaser Reliable Product with respect to which this limited warranty protection applies.
This limited warranty does not apply with respect to products that have been altered or which
are missing serial numbers or for products not purchased directly from Reliable or a dealer
authorized by us to sell Reliable Products.
This limited warranty is the only warranty that applies to any Reliable Product, supersedes any
and all terms that may be contained in any other document or purchase order and may not be
altered or amended except expressly in writing by Reliable.
To obtain a repair or replacement under the terms of this warranty, please contact our
customer service group at 1-800-268-1649 or at support@reliablecorporation.com.
You will be required to submit an original receipt via fax or e-mail. The receipt must reflect that
you are the original purchaser, the product was bought directly from
us or from an authorized Reliable dealer and that the warranty claim is being made within the
warranty period. You will be issued a return authorization number (RA#) and asked to ship the
defective product together with proof of purchase and RA#, prepaid insured to the following
address:
Reliable Corporation, 5-100 Wingold Avenue, Toronto, ON M6B 4K7. Freight collect shipments
will be refused. The risk of loss or damage in transit will be borne by
the customer. Once Reliable receives the defective product, it will initiate the repair or
replacement process.
If you have any questions regarding this warranty, you may write to:
Reliable Corporation
100 Wingold Avenue, Unit 5
Toronto, Ontario
Canada M6B 4K7
www.reliablecorporation.com
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1 800 268 1649
www.reliablecorporation.com
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