tion, service or maintenance can cause
injury or property damage. Refer to this
manual. For assistance or additional information consult an authorised installer,
service agency or the gas supplier.
FOR YOUR SAFETY
Do not store or use gasoline or other fl ammable vapours and liquids in the vicinity of
this or any other appliance.
Installation and service must be performed
by an authorised installer, service agency or
the gas supplier.
918-348
FOR YOUR SAFETY
What to do if you smell gas:
Do not try to light any appli-
ance
Do not touch any electri-
cal switch: do not use any
phone in your building.
Immediately call your gas
supplier from a neighbour's
phone. Follow the gas supplier's instructions.
If you cannot reach your
gas supplier, call the fi re
department.
10/25/07
Page 2
Thank-you for purchasing a
REGENCY FIREPLACE PRODUCT.
The pride of workmanship that goes into each of our products will give you years of trouble-free enjoyment. Should you
have any questions about your product that are not covered in this manual, please contact the REGENCY DEALER
in your area.
Keep those REGENCY FIRES burning.
SAFETY NOTE: If this woodstove is not properly installed, a house fi re may result. For your safety, follow the installation instructions, contact local building, fi re offi cials, or authority having jurisdiction about restrictions and installation
inspection requirements in your area.
The authority having jurisdiction should be consulted before installation to determine the need to obtain a permit.
Modular Parts
2
Regency Freestanding Woodstove
Page 3
TABLE OF CONTENTS
THE REGENCY FREESTANDING WOOD STOVE
SAFETY LABEL
Copy of Data Badge ..............................................................4
INSTALLATION
Unit Dimensions ....................................................................5
This is a copy of the label that accompanies each
Regency Freestanding Woodstove (F2402M).
We have printed a copy of the contents here
for your review.
NOTE: Regency units are constantly being
improved. Check the label on the unit and if
there is a difference, the label on the unit is the
correct one.
4
Regency Freestanding Woodstove
Page 5
27-3/8” (695mm)
24-7/8” (632mm)
UNIT DIMENSIONS
6-5/8”
(168mm)
30-3/8" (772mm)
24” (610mm)
29-1/8" (740mm)
Regency Freestanding Woodstove
5
Page 6
INSTALLATION
RESIDENTIAL
INSTALLATION
1) Please read this entire manual before you
install and use your new woodstove. Failure
to follow instructions may result in property
damage, bodily injury or even death. Be
aware that local Codes and Regulations may
override some items in this manual. Check
with your local inspector.
2) Select a position for your Regency Stove.
Consult the minimum clearance chart for
your model and set the stove in place. For
close clearance installation use listed double
wall connector systems.
3) To insure vertical alignment, suspend a
plumb bob from the ceiling over the exact
center of your stove fl ue and mark a spot
on the ceiling to indicate the center of the
chimney.
4) Check that the area above the ceiling is clear
for cutting. Re-confi rm the clearance from
the stove to combustibles to insure that they
are within the prescribed limits.
5) This woodstove must be connected to a
UL 103 HT (ULC S629) listed chimney or
a code approved masonry chimney with a
fl ue liner.
6) Install chimney according to chimney manu-
facturers instructions. The performance of
your woodstove is governed to a very large
part by the chimney system. Too short a
chimney can cause diffi cult start-up, dirty
glass, backsmoking when door is open, and
even reduced heat output. Too tall a chimney
may prompt excessive draft which can result
in very short burn times and excessive heat
output. The use of an inexpensive fl ue pipe
damper may be helpful in reducing excessive
draft.
CAUTION: The chimney should be the same
size as the 6" fl ue outlet on the stove. The
chimney must be listed as suitable for use
with solid fuels. For other types of chimneys
check with your local building code offi cials.
Do not confuse a chimney with a type “B”
Venting System used for gas appliances
as suitable for a wood burning appliance.
For Mobile Home installations refer to that
section on page 14.
7) Mark the location of the pedestal base or legs
on the fl oor, then move the stove aside and
mark the position of the fl oor protector.
8) The fl oor protector must be of non-combus-
tible material and must extend 16" in front
of the door opening and 6" to the sides and
rear of the unit. Some areas may require
a larger size fl oor protector. See your local
inspector. For outside air installation refer
to Mobile Home installation instructions on
page 14.
NOTE: In Canada, fl oor protection must
extend 18" (450mm) to the front and
8" (200mm) to each side and back
of the stove.
9) When the fl oor protection is complete, posi-
tion the stove with the fl ue collar centered
under the installed chimney.
10) In seismically active areas, Regency rec-
ommends that your unit is secured to the
fl oor by using the bolt down holes inside
the pedestal (the same ones used in Mobile
Home installations).
11) For residential installations using 6" (152mm)
"C" Vent (single wall) the chimney connector
must be at least 24 gauge steel. Do not use
galvanized pipe. For Mobile Home installation refer to the Mobile Home installation
instructions on page 14.
12) Do not connect this unit to a chimney
serving another appliance.
13) A chimney connector cannot pass through
an attic or roof space, closet or similar
concealed space, or a fl oor, ceiling, wall
or partition of combustible construction. In
Canada, if passage through a wall, or partition of combustible construction is desired,
the installation shall conform to CAN/CSAB365, Installation Code for Solid-Fuel-Burning Appliances and Equipment.
14) Your Regency Woodstove is not to be connected to any air distribution duct.
Emissions from burning wood or gas could
contain chemicals known to the State of
California to cause cancer, birth defects
or other reproductive harm.
MODULAR INSTALLATION OPTIONS
The following items are required when assembling your Regency Stove. F2402M unit - the Rear Heat Defl ector is supplied with the stove, but if
you choose not to use it you must use the Airmate instead.
Modular Part
Airmate OR
Rear Heat Defl ector
Pedestal OR
Legs
Clearances are different. Generally you can get closer clearances with the airmate than with the rear heat defl ector.
Convection heat with Airmate vs. Radiant Heat with Rear Heat Defl ector. The airmate pushes heat forward and into
the room, the rear heat defl ector defl ects the heat upward.
There are no performance differences with either the pedestal or legs. It is primarily a personal preference. Legs can
be either painted steel, painted cast, or gold plated cast.
Leg installation requires the bottom shield.
OPTIONS: These can be installed at time of installation or added later:
Modular Option
Blower/Fan
Ash Drawer Kit
Screen Door
6
Adding the blower will increase the area heated by the stove, it can move warm air beyond the room where the stove
is installed.
Adding the Ash Drawer Kit makes cleaning ashes out of the stove easier and cleaner.
A simple add-on option that will allow you to enjoy the sound, warmth and view of an open fi re.
Things to consider when choosing options:
Things to consider when choosing options
Regency Freestanding Woodstove
Page 7
AUSTRALIA ONLY
IMPORTANT
INSTALLATION
Use only the instructions and clearance dimensions on this page for
heaters to be installed in Australia.
The Regency F2402M has been tested by the AHHA Testing Laboratory
and conforms to AS/NZS 2918:200, Report No. ATL19-04.
The Regency F2402M has been tested with the fl ue kits listed
below. A default fl ue kit as listed in AS/NZS 2918:2001 may also
be used.
These are the only fl ue kits certifi ed for use with this heater for
installation in Australia.
AUSTRALIA ONLY
MINIMUM CLEARANCE TO
COMBUSTIBLE MATERIALS
Please read the section below carefully as clearances depend on whether the airmate or the
rear heat defl ector is installed on the stove.
Measurements "From Unit" are from the top plate of the stove to a side wall or to a corner,
and from the rear heat shield to a back wall.
Residential Installation Clearances to Combustible Walls
Unit From Unit From Corner From Flue Center-Line
A B C D E F
Medium F2402M with Airmate* 450mm 125mm 150mm 755mm 290mm 445mmwith Rear Defl ector* 450mm 150mm 225mm 755mm 315mm 555mm
*Airmate fi tted, and 900mm long half round enamelled mild steel fl ue shield or half perforated decromesh
fl ue shield fi tted
*Rear fi rebox shield extension fi tted, and full length half perforated decromesh fl ue surround or 900mm
long half round enamelled mild steel fl ue shield fi tted.
Flue systems tested:
Acorn Special Insulated
FLOMET Super Single
Shamic 1A
Floor Protector:
6mm thick fi bre cement sheet with thermal conductivity 0.41 W/m degree K underneath heater extending 300mm
in front and 200 mm from the sides of the fi rebox opening.
Regency Freestanding Woodstove
7
Page 8
INSTALLATION
Minimum Alcove Clearance to Combustible Materials
The Regency Freestanding models have been alcove approved and must be installed
with a listed double wall connector to the ceiling level.
Note: Minimum alcove ceiling height - 84" (2134mm)
Maximum depth of alcove - 36" (914mm)
From From Flue Min. Min.Hearth
Unit Unit Center-line Width to Rear Wall
A combustible fl oor must be protected by non-combustible
material (like tile, concrete board, or certifi ed to UL-1618 or
as defi ned by local codes) extending beneath the heater and
a minimum of 6" (152mm) from each side and minimum 16"
(406mm) from the front face of the stove and minimum 6"
(152mm) (or the rear clearance to combustibles whichever
is smaller) from the rear of the stove.
When installed with horizontal venting, non-combustible fl oor
protection must beneath the fl ue pipe and extend 2" (51mm)
beyond each side.
Minimum Overall Width (X) of Floor
Protector for all installations:
Stove F2402M 36" (914 mm)
NOTE: In Canada, fl oor protection must extend 18" (450mm) to the
front and 8" (200mm) to each side and back of the stove.
Minimum Overall Depth (Y) of Floor Protector
Residential Residential Mobile Home Alcove
Unit "C" Vent Close Clearance Close Clearance
Y Z Y Z Y Z Y Z
Medium F2402M
with Airmate 46" (1168 mm) 6" (152 mm) 45"* (1143 mm) 5" (127 mm) 45" (1143 mm) 5" (127 mm) 45"* (1143) 5" (127 mm)
with Rear Defl ector 46" (1168 mm) 6" (152 mm) 45" (1143 mm) 5" (127 mm) 45" (1143 mm) 5" (127 mm) 45" (1143) 5" (127 mm)
*The rear clearance to combustibles is less than 6", for corner installations the rear corners may be angled to take advantage of the closer clearances.
8
Regency Freestanding Woodstove
Page 9
INSTALLATION
STOVE ASSEMBLY
PRIOR TO
INSTALLATION
All units require either the pedestal or 4 legs attached to the base. The F2402M stove requires
either the Airmate or Rear Heat Defl ector on top
of the stove. Clearances to combustible materials
vary depending on whether the airmate or rear
heat defl ector is installed, so be sure to check the
clearance information on pages 7 and 8.
Airmate Assembly
1) The airmate sits on top of the stove with
the slots in the sides fi tting over the curved
defl ector on the rear stove top. See diagram
1. Discard the Rear Heat Defl ector that is
supplied with the unit, it is not required if the
airmate is installed.
2) Center the airmate and push it forward to the
front of the stove. The back of the airmate
should be level with the back and sides of
the rear heat shield. See diagrams 2 & 3.
Rear Heat Defl ector
Assembly
The rear heat defl ector is supplied with the stove
and must be installed unless the optional airmate
has been selected. It stops the heat radiated from
the fl ue collar from overheating the rear wall. The
rear heat defl ector is installed on top of the rear
heat shield, as shown in diagram 4.
Diagram 4
4) Push the Regency logo
into the two holes in
the front bottom
left corner of the
pedestal cover
plate.
Diagram 2
Diagram 1
Pedestal Assembly
1) For easier assembly, tip the stove on its
back (onto a soft surface to prevent scratching).
Hint: If you have chosen the Ash Drawer
option, remove the ash dump cover plates
before attaching the pedestal. See page 16
"Ashdrawer Kit Installation".
2) Remove the blanking plate if
a) you are not installing outside combustion
air or
b) outside air is to be brought in from the
rear of the stove.
3) Unscrew the 4 bolts in the under-side of the
stove. Align the holes in the corners of the
pedestal top with the corresponding holes
in the base of the stove. Fasten using a bolt
and washer for each corner.
Note: Any paint touch up should be done
prior to placing logo on pedestal.
5) If not using ash drawer, then cover plate must
be installed. If using ash drawer, then disregard
cover plate.
Diagram 3
Regency Freestanding Woodstove
9
Page 10
INSTALLATION
Leg and Bottom Shield Assembly
The instructions below apply to the steel leg,
painted cast leg and the gold plated cast leg.
It will be easier to attach the legs to the stove
if the stove is tipped on its back (preferably on
a soft surface to prevent scratching). Ensure to
be extremely careful when tipping stove.
1) Remove the 4 bolts from underside of the
base of the pedestal and discard. Also
remove cover plate and put to the side.
2) Line up the heat shield with the bottom of
the unit.
3) Start threading the bolt and washer (supplied
with the bottom shield) for about 1/4 of the
way through the leg with the washers being
underneath the legs. Ensure that the legs
are properly aligned with heat shield and
tighten the bolts.
4) Level the stove by adjusting the levelling
bolts in the bottom of each leg.
STEP-BY-STEP
CHIMNEY AND
CONNECTOR
INSTALLATION:
Note: These are a generic set of chimney in-
stallation instructions. Always follow
the manufacturers own instructions
explicitly. Check Table 1 on page 13
for the Minimum Recommended Flue
Heights.
1) With your location already established, cut
and frame the roof hole. It is recommended
that no ceiling support member be cut for
chimney and support box installation. If it is
necessary to cut them, the members must
be made structurally sound.
2) Install radiant shield and support from
above.
3) Stack the insulated pipe onto your fi nish
support to a minimum height of 3 feet (.9m)
above the roof penetration, or 2 feet (.6m)
above any point within 10 feet (3m) measured horizontally. There must be at least 3
feet (.9m) of chimney above the roof level.
8) To complete your chimney installation, install
the double wall connector pipe from the
stove’s fl ue collar to the chimney support
device.
9) If you are using a horizontal connector,
the chimney connector should be as high
as possible while still maintaining the 18"
(457mm) minimum distance from the horizontal connector to the ceiling.
10) NOTE: Residential Close Clearance and
Alcove installations require a listed double wall connector from the stove collar
to the ceiling level.
The diagrams below illustrate one way to install your unit into a standard ceiling or with a
horizontal connector. Check with your dealer
or installer for information on other options
available to you.
5) Reinstall cover plate.
6) Install logo plate onto heat shield by placing
in 2 holes as shown in diagram.
If you are installing outside combustion air, bend
the tabs out 90 degrees. Pipe fresh air into the
bottom shield by using a minimum 4" duct pipe
with a mesh grill at the outside termination. Attach the pipe to the 2 tabs with screws.
10
Note: Increasing the chimney height above
this minimum level will sometimes
help your unit to “breathe” better
by allowing a greater draft to be
created. This greater draft can decrease problems such as, diffi cult
start-ups, back-smoking when door
is open, and dirty glass. It might
be suffi cient to initially try with the
minimum required height, and then
if problems do arise add additional
height at a later date.
4) Slide the roof fl ashing over your chimney
and seal the fl ashing to the roof with roofi ng
compound. Secure the fl ashing to your roof
with nails or screws.
5) Place the storm collar over the fl ashing,
sealing the joints with a silicone caulking.
6) Fasten the raincap with spark screens (if
required) to the top of your chimney.
7) For optimum effi ciency when installing into
a masonry chimney, size accordingly, i.e.
the 6" (152mm) fl ue dia. is 28.28 sq.in.
Standard Ceiling Installation
Horizontal Installation
Regency Freestanding Woodstove
Page 11
MASONRY
CHIMNEY
Ensure that a masonry chimney meets the minimum standards of the National Fire Protection
Association (NFPA) by having it inspected by
a professional. Make sure there are no cracks,
loose mortar or other signs of deterioration and
blockage. Have the chimney cleaned before
the stove is installed and operated. When
connecting the stove through a combustible
wall to a masonry chimney, special methods
are needed.
INSTALLATION
MASONRY
FIREPLACE
There are listed kits available to connect a stove
to a masonry fi replace. The kit is an adapter
that is installed at the location of the fi replace
damper. The existing damper may have to be
removed to allow installation.
FACTORY
BUILT CHIMNEY
When a metal prefabricated chimney is used, the manufacturer's installation instructions must be followed. You must also purchase and install the
ceiling support package or wall pass-through and "T" section package, fi restops (where needed), insulation shield, roof fl ashing, chimney cap, etc.
Maintain proper clearance to the structure as recommended by the manufacturer. The chimney must be the required height above the roof or other
obstructions for safety and proper draft operation.
Regency Freestanding Woodstove
11
Page 12
INSTALLATION
COMBUSTIBLE WALL CHIMNEY
CONNECTOR PASS-THROUGHS
Method A: 12" (304.8 mm) Clearance to Combustible Wall
Member:
Using a minimum thickness 3.5" (89 mm) brick and a 5/8" (15.9 mm)
minimum wall thickness clay liner, construct a wall pass-through.
The clay liner must conform to ASTM C315 (Standard Specifi cation
for Clay Fire Linings) or its equivalent. Keep a minimum of 12" (304.8
mm) of brick masonry between the clay liner and wall combustibles.
The clay liner shall run from the brick masonry outer surface to the
inner surface of the chimney fl ue liner but not past the inner surface.
Firmly grout or cement the clay liner in place to the chimney fl ue liner.
Method B: 9" (228.6 mm) Clearance to Combustible Wall Member:
Using a 6" (152.4 mm) inside diameter, listed, factory-built Solid-Pak
chimney section with insulation of 1" (25.4 mm) or more, build a wall
pass-through with a minimum 9" (228.6 mm) air space between the
outer wall of the chimney length and wall combustibles. Use sheet
metal supports fastened securely to wall surfaces on all sides, to
maintain the 9" (228.6 mm) air space. When fastening supports to
chimney length, do not penetrate the chimney liner (the inside wall
of the Solid-Pak chimney). The inner end of the Solid-Pak chimney
section shall be fl ush with the inside of the masonry chimney fl ue, and
sealed with a non-water soluble refractory cement. Use this cement
to also seal to the brick masonry penetration.
Minimum
12 in. (304.8mm)
to combustibles
Minimum chimney clearance to brick
and combustibles 2 in. (50.8mm)
Minimum clearance
12 in. (304.8mm)
of brick
Chimney
Chimney Flue
Masonry chimney
connector
Fire clay
liner
Method C: 6" (152.4 mm) Clearance to Combustible Wall Member:
Starting with a minimum 24 gage (.024" [.61 mm]) 6" (152.4 mm) metal
chimney connector, and a minimum 24 gage ventilated wall thimble
which has two air channels of 1" (25.4 mm) each, construct a wall
pass-through. There shall be a minimum 6" (152.4) mm separation area
containing fi berglass insulation, from the outer surface of the wall thimble
to wall combustibles. Support the wall thimble, and cover its opening
with a 24-gage minimum sheet metal support. Maintain the 6" (152.4
mm) space. There should also be a support sized to fi t and hold the
metal chimney connector. See that the supports are fastened securely
to wall surfaces on all sides. Make sure fasteners used to secure the
metal chimney connector do not penetrate chimney fl ue liner.
Method D: 2" (50.8 mm) Clearance to Combustible Wall Member:
Start with a solid-pak listed factory built chimney section at least
12" (304 mm) long, with insulation of 1" (25.4 mm) or more, and an
inside diameter of 8" (2 inches [51 mm] larger than the 6" [152.4
mm] chimney connector). Use this as a pass-through for a minimum
24-gage single wall steel chimney connector. Keep solid-pak section
concentric with and spaced 1" (25.4 mm) off the chimney connector
by way of sheet metal support plates at both ends of chimney section.
Cover opening with and support chimney section on both sides with
24 gage minimum sheet metal supports. See that the supports are
fastened securely to wall surfaces on all sides. Make sure fasteners
used to secure chimney fl ue liner.
12
Regency Freestanding Woodstove
Page 13
RECOMMENDED HEIGHTS FOR
WOODSTOVE FLUE
INSTALLATION
Simple rules on draft. See Table 1.
1) At sea level minimum height is 12' (3.7m)
straight.
2) Add the following vertical height to compen-
sate for:
45 deg. elbow = 1 ft. (.3m)
90 deg. elbow = 2 ft. (.6m)
"T" = 3 ft. (.9m)
Each foot of horizontal run = 2 ft. (.6m)
TABLE 1
MINIMUM RECOMMENDED FLUE HEIGHTS IN FEET
# OF ELBOWS
ELEVATION (FT)
ABOVE SEA LEVEL 0 2 x 15o 4 x 15o 2 x 30o 4 x 30o 2 x 45o 4 x 45
1-1/2 ft. of horizontal run = 3 ft. (.9m)
one "T" = 3 ft. (.9m)
Total Addition (at sea level) = 6 ft. (1.8m)
Example: b)One 90 deg. elbow = 2 ft. (.6m)
2 ft. of horizontal run = 4 ft. (1.2m)
one "T" = 3 ft. (.9m)
Total Addition (at sea level) = 9 ft. (2.7m)
(Measured from the top of the unit)
Recommended Flue Height
Elevation Example a) Example b)
0' (0m) 18' (5.5m) 21' (6.4m)
1000' (305m) 18.72' (5.7m) 21.84' (6.7m)
2000' (610m) 19.44' (5.9m) 22.68' (6.9m)
5000' (1524m) 21.60' (6.6m) 25.20' (7.7m)
8000' (2438m) 23.76' (7.2m) 27.72' (8.5m)
o
NOTE: No more than two offsets (four elbows) allowed. Two 45o elbows equal one 90o elbow.
Regency Freestanding Woodstove
13
Page 14
INSTALLATION
MOBILE HOME INSTALLATION
Once you have properly marked the position
of your unit and the fl oor protection as outlined
in the Residential Installation items #1 through
#8, a supply of fresh air has to be supplied to
your unit. Cut a minimum 4 inch diameter hole
through your fl oor protector and the fl oor directly
under your pedestal base to the outside. Use
4" duct pipe with a mesh grill to pipe fresh air
into the pedestal area. Block off the hole in the
back of the pedestal with the square plate and
the two 1/2" (13mm) screws provided.
Place your unit in position and secure it to the
fl oor using two lag bolts 3/8" x 3-1/2" (10mm x
89mm) through the two holes inside the pedestal
base. It is important to maintain the structural
integrity of the Mobile Home fl oor, walls and roof
when installing your unit.
For Mobile Home units installed in the U.S. the
unit must be grounded using a #8 ground wire
with approved termination and star washer.
CAUTION: At no time use unlabelled
parts, or substitute parts made for another
chimney system.
Install as per chimney manufacturer's
installation instructions.
WARNING: Operate only with door fully
closed - open feed door to feed fi re only.
In addition to standard installation instructions
the following requirements are mandatory for
installation in a mobile home.
1) The stove must be permanently bolted to
the fl oor of the Mobile Home using the fl oor
screws provided.
2) The stove must have a permanent outside
air source for combustion.
3) The stove must be electrically grounded to
the steel chassis of the Mobile Home.
4) A listed double-wall connector chimney
system, roof thimble, spark arrestor and roof
fl ashing kit suitable for use in Mobile Homes
must be used.
5) If the chimney exits the Mobile Home at a
location other than through the roof, and exits at
a point 7ft. (2130mm) or less above the ground
level on which the Mobile Home is positioned
a guard or method of enclosing the chimney
shall be fi tted at the point of exit for a height up
to 7ft. (2130mm).
6) The chimney shall be attached directly to
the room heater and shall extend at least 3 ft.
(914mm) above the part of the roof through
which it passes. The top of the chimney should
project at least 2ft. (610mm) above the highest
elevation of any part of the Mobile Home within
10 ft. (3048mm) of the chimney.
7) The chimney system shall comply with Local
Requirements.
8) Any openings in a chimney guard where
required must not permit the entrance of 3/4"
(19mm) diameter rod.
9) CAUTION: THE STRUCTURAL INTEGRITY
OF THE MOBILE HOME ROOF, FLOOR,
WALLS AND CEILING MUST BE MAINTAINED.
10) Check any other local building code as other
local codes may apply.
11) WARNING: DO NOT INSTALL IN A SLEEP-
ING ROOM OF A MOBILE HOME.
12) Use silicone to create an effective vapour
barrier at the location where the chimney or
other component penetrates to the exterior of
the structure.
14
Regency Freestanding Woodstove
Page 15
INSTALLATION
LISTED COMPONENTS
FOR MOBILE HOME
INSTALLATION
The Regency F2402M and S2402M Freestanding
pedestal units are approved for installation in a
Mobile Home if one of the following pipe systems
is used.
*The use of alternate pitch fl ashings, support box
extensions, additional chimney lengths, and additional chimney bracing, may be used on each of
the previously listed systems. These parts though
must be from the same system as listed, and must
be a similar and/or complimentary part.
side with the air holes facing toward the door.
Slide the tube into the left hand side, as far
as possible and then bring it back into the
hole on the right hand side until it locks into
position. If the tube will not slide in easily,
simply use a pair of vise grips or pliers and
tap it into place with a hammer. A tighter fi t
will ensure the tube will not move when the
unit is burning.
2) Slide the left baffl e over the air tubes from
the front and then push it to the back.
Side View
3) Tilt the left baffl e up on top of the side chan-
nel and it will leave enough room to position
the right baffl e in the same manner as Step
1) above. Then reposition the left baffl e fl at
on the air tubes.
CAUTION: At no time use unlabelled
parts, or substitute parts made for
another chimney system.
Install as per chimney manufacturer's installation instructions.
FLUE BAFFLE &
SECONDARY AIR TUBE
INSTALLATION
The fl ue baffl e system located in the upper area
of the fi rebox is removable to make cleaning
your chimney system easier. The baffl es must
be installed prior to your fi rst fi re. Smoke spill-
age and draft problems may occur if the
baffl es are improperly positioned. Check
the position of the baffl es on a regular basis as
they can be dislodged if too much fuel is forced
into the fi rebox.
Freestanding Stove
The unit arrives with the 2 baffl es on the fl oor
of the fi rebox.
1) If all 4 air tubes are installed continue on to
Step 2), if not, follow the instructions below.
Install the air tube into the holes in the side
channels. The notch goes on the right hand
Front View
4) Important: push both baffl es so they are
tight against the side walls.
Front View
Note: When getting the chimney cleaned,
push the baffl es forward toward the
front of the stove, this should leave
suffi cient access to the fl ue. If it is
not enough space then remove the
middle air tube (reverse the procedure
in step 1) above), and baffl e and then
replace everything when cleaning is
completed.
Regency Freestanding Woodstove
15
Page 16
INSTALLATION
BRICK INSTALLATION
Firebrick is included to extend the life of your
stove and radiate heat more evenly. Check to
see that all fi rebricks are in their correct positions and have not become misaligned during
shipping.
The "AD" brick in the drawings above is the
brick covering the Ash Dump hole that is used
when the Ash Drawer Kit is installed.
STEP-BY-STEP
OPTIONAL
ACCESSORIES
INSTALLATION
The pieces listed below can be purchased and
installed during the initial installation or added
on later.
Pedestal Ash Drawer Kit
1) Remove the bricks from the fl oor of the
fi rebox.
2) If using ashdrawer, discard cover plate.
3) Remove the ash dump cover plates (one
inside the fi rebox and one on the underside
of the fi rebox) by removing the two nuts and
bolts holding the 2 plates together from inside
the fi rebox.
4) Push the ash plug into the hole inside the
fi rebox and replace all the bricks except
for the brick over the ash plug. See brick
diagram.
4) Push the ash plug into the hole inside the
fi rebox and replace all the bricks except
for the brick over the ash plug. See brick
diagram.
5) Place the ash plug tool beside the lid, then
slide the ash drawer inside.
SCREEN DOOR
Hook screen to the inside on the right side
of the fi rebox door opening. Lock in place by
turning handle.
DOOR HANDLE
Attach spring handle by rotating counter
clockwise onto rod. Ensure that the rod fi ts
into the entire length of the spring handle. See
Diagram below.
GLASS INSTALLATION
Remove the door from the stove and remove
the glass retainer. Position the glass in the door,
make sure that the glass gasketing will properly seal your unit, and replace the retainer, it
should rest on the gasket not the glass. Tighten
securely, but do not wrench down on the glass
as this may cause the glass to break.
5) Place the ash drawer lid inside the pedestal,
and the ash plug tool beside the lid, then
slide the ash drawer inside so it sits on top
of the lid.
Bottom Shield Ash Drawer Kit
1) Remove the bricks from the fl oor of the
fi rebox.
2) Remove and discard the cover plate by
removing the two screws on the front of the
Bottom Shield.
3) Remove the ash dump cover plates (one
inside the fi rebox and one on the underside
of the fi rebox) by removing the two nuts and
bolts holding the 2 plates together from inside
the fi rebox.
Hooks
Back Side of Screen Shown
NOTE: The handle must be positioned at 10
o'clock when closed to avoid the handle from
getting hot and to ensure the screen stays in
place.
Handle at 10 o'clock position.
Handle Lock
16
Regency Freestanding Woodstove
Page 17
Blower/Fan
1) Remove the two screws from the top of the
fan housing.
2) Slide the fan up into the rear heat shield.
3) After aligning holes, secure the fan to the rear
heat shield using the two screws removed
earlier.
CAUTION: The connection cord should not
be in contact with any hot surfaces.
Do not route cord under or in front
of unit.
Read the operating instructions for the fan before
using. See Page 19.
Neutral
120V AC
60 Hz
Fan Thermodisc
(normally open)
Live
Ground
Green
BlackBlack
Manual/
Auto
Switch
Fan
Switch
INSTALLATION
White
Low (Red)
High (Black)
Black
Blower/Fan Wiring Diagram
WARNING: Electrical Grounding Instructions
This appliance is equipped with a three pronged
(grounding) plug for your protection against shock
hazard and should be plugged directly into a properly
grounded three-prong receptacle. Do not cut or remove
the grounding prong from this plug.
FanFan
Ground
CAUTION: Label all wires prior to disconnection
when servicing controls. Wiring errors can cause
improper and dangerous operation.
Regency Freestanding Woodstove
17
Page 18
OPERATING INSTRUCTIONS
OPERATING
INSTRUCTIONS
With your unit now correctly installed and safety
inspected by your local authority, you are now
ready to start a fi re. Before establishing your
fi rst fi re, it is important that you fully understand
the operation of your draft control.
WARNING
Fireplace Stoves equipped with doors
should be operated only with doors fully
open or doors fully closed. If doors are
left partly open, gas and fl ame may be
drawn out of the fi replace stove opening, creating risks from both fi re and
smoke.
When operated with doors open the
manufacturer supplied screen must
be used.
DRAFT CONTROL
Both the primary and air wash drafts are controlled by the control rod located on the left side
of the unit (when facing the unit). To increase
your draft - pull open, and to decrease - push
closed. All units have a secondary draft system
that continually allows combustion air to the
induction ports at the top of the fi rebox, just
below the fl ue baffl e.
Important: If you are using room air for combustion, make sure that the back cover plate at the
rear of the pedestal is not installed. The cover
plate must be installed on the unit if your stove
is located in a mobile home or if using outside
air from the bottom.
Pull - Open Push - Closed
WARNING: To build a fi re in ignorance
or to disregard the information contained in this section can cause serious
permanent damage to the unit and void
your warranty!!
FIRST FIRE
When your installation is completed and inspected you are ready for your fi rst fi re.
1) Open control fully.
2) Open fi rebox door and build a small fi re us-
ing paper and dry kindling on the fi rebrick
hearth. Secure door on the fi rebox and wait
a few minutes for a good updraft in the fl ue to
establish the fi re. (Leaving the door slightly
open will help your fi re start more rapidly.)
CAUTION: Never leave unit unat-
tended if door is left open. This
procedure is for fi re start-up only,
as unit may overheat if door is left
open for too long.
3) With the draft still in the fully open position
add two or three seasoned logs to your fi re.
Form a trench in the ash bed to allow air to
reach the rear of the fi rebox prior to closing
the door.
4) After about 45 minutes, when your wood
has begun to burn strongly, adjust your draft
control down to keep the fi re at a moderate
level.
WARNING: Never build a roaring
fi re in a cold stove. Always warm
your stove up slowly!
5) Once a bed of coals has been established
on the fi rebrick hearth, you may adjust the
draft control to a low setting to operate the
unit at its most effi cient mode.
6) During the fi rst few fi res, keep the combus-
tion rate at a moderate level and avoid a
large fi re. Only after 5 or 6 such fi res can
you operate the stove at its maximum
setting, and only after the metal has been
warmed.
7) For the fi rst few days, the stove will give
off an odour from the paint. This is to be
expected as the high temperature paint
becomes seasoned. Windows and/or doors
should be left open to provide adequate
ventilation while this temporary condition
exists. Burning the stove at a very high
temperature the fi rst few times may damage
the paint. Burn fi res at a moderate level the
fi rst few days.
8) Do not place anything on the stove top
during the curing process. This may result
in damage to your paint fi nish.
9) During the fi rst few days it may be more
diffi cult to start the fi re. As you dry out your
fi rebrick and your masonry fl ue, your draft
will increase.
10) For those units installed at higher elevations
or into sub-standard masonry fi replaces,
drafting problems may occur. Consult an
experienced dealer or mason on methods
of increasing your draft.
11) Some cracking and popping noises may be
experienced during the heating up process.
These noises will be minimal when your unit
reaches temperature.
12) Before opening your door to reload, open
draft fully for approximately 10 to 15 seconds
until fi re has been re-established. This will
minimize any smoking.
13) All fuel burning appliances consume oxygen
during operation. It is important that you
supply a source of fresh air to your unit
while burning. A slightly opened window is
suffi cient for the purpose. If you also have
a fi replace in your home, a downdraft may
be created by your Regency Stove causing
a draft down your chimney. If this occurs,
slightly open a window near your unit.
CAUTION: If the body of your
unit, fl ue baffl e or any part of the
chimney connector starts to glow,
you are overfi ring. Stop loading
fuel immediately and close the
draft control until the glow has
completely subsided.
14) Green or wet wood is not recommended for
your unit. If you must add wet or green fuel,
open the draft control fully until all moisture
has been dispersed by the intense fi re.
Once all moisture has been removed, the
draft control may be adjusted to maintain
the fi re.
15) If you have been burning your stove on a
low draft, use caution when opening the
door. After opening the damper, open the
door a crack, and allow the fi re to adjust
before fully opening the door.
16) The controls of your unit or the air supply
passages should not be altered to increase
fi ring for any reason.
17) If you burn the unit too slowly or at too low
a setting your unit will not be operating as
effi ciently as it can. An easy rule of thumb
says that if your glass is clean, then your
fl ue is clean and your exhaust is clean.
Burn the stove hot enough to keep your
glass clean and you won't need to clean
your fl ue as often.
18
Regency Freestanding Woodstove
Page 19
OPERATING INSTRUCTIONS
FAN OPERATION
Automatic
To operate the fan automatically, push the
bottom switch on the side of the fan housing
to "AUTO" and the top switch to either "HIGH"
or "LOW" for fan speed.
This will allow the fan to turn on as the stove
has come up to operating temperature. It will
also shut the fan system off after the fi re has
gone out and the unit cooled to below a useful
heat output range.
Manual
To manually operate the fan system push the
bottom switch to "MAN" and the top switch
to either "HIGH" or "LOW". This will bypass
the sensing device and allow full control of
the fan.
Switching from "AUTO" to "MAN" or "HIGH" to
"LOW" may be done anytime.
ASH DISPOSAL
During constant use, ashes should be removed
every few days. The Ash Drawer option features
a convenient ash dump for easy removal of ash,
see "Modular Options" on page 6.
Safety Precautions
1) Do not allow ashes to build up to the loading
doors! Only remove ashes when the fi re
has died down. Even then, expect to fi nd
a few hot embers.
2) Please take care to prevent the build-up of
ash around the start-up air housing located
inside the stove box, under the loading door
lip.
3) Never start a fi re if the ash plug and ash
drawer are not in place. This will cause
overfi ring which can cause excessive warping of the stove. Evidence of overfi ring can
void the warranty on your stove.
4) The fi rebricks are brittle and can be damaged
if the plug is replaced carelessly or pieces
that are too large are forced through the
hole.
Ash Drawer Operating Guideline
1) Only clean ashes out of the stove when the
unit has cooled down. Remove the plug by
lifting on the handle using the tool provided.
The plug may still be warm, use caution.
Push the ashes down the hole into the ash
drawer, the large pieces can be left in the
fi rebox and burned during the next fi re or
removed through the door opening.
2) Always leave 1/2 to 1 inch (13mm to 25mm)
of ash in the bottom of the fi rebox. This helps
in easier starting and a more uniform burn
of your fi re. Replace ash plug when ashes
have been removed.
3)Pedestal Units:To remove the drawer, lift slightly and slide
it out. When the drawer is completely out,
slide the cover plate over the ash drawer
and carry away.
Bottom Shield (with Legs) Units:To remove the drawer, lift slightly and slide
it out, and carry it away.
4) When emptying the ash drawer, make sure
the ashes are cold. Ashes should be placed
in a metal container with a tight fi tting lid.
The closed container of ashes should be
placed on a non-combustible fl oor or on the
ground, well away from all combustible materials, pending fi nal disposal. If the ashes
are disposed of by burial in soil or otherwise
locally dispersed, they should be retained in
the closed container until all cinders have
thoroughly cooled. Other waste should not
be placed in the ash container.
5) Before putting the ash drawer back into
place, make sure the ash plug is back in
place.
Pedestal Units: make sure the cover lid is
off.
SAFETY GUIDELINES
AND WARNINGS
1) Never use gasoline, gasoline type lantern
fuels, kerosene, charcoal lighter fuel, or
similar liquids to start or ‘freshen up’ a fi re
in your heater. Keep all such liquids well
away from the heater while it is in use.
2) Keep the door closed during operation and
maintain all seals in good condition.
3) Do not burn any quantities of paper, gar-
bage, and never burn fl ammable fl uids such
as gasoline, naptha or engine oil in your
stove.
4) If you have smoke detectors, prevent smoke
spillage as this may set off a false alarm.
5) Do not overfi re heater. If the chimney con-
nector, fl ue baffl e or the stove top begin to
glow, you are overfi ring. Stop adding fuel and
close the draft control. Overfi ring can cause
extensive damage to your stove including
warpage and premature steel corrosion.
Overfi ring will void your warranty.
6) Do not permit creosote or soot build-up in the
chimney system. Check and clean chimney
at regular intervals. Failure to do so can result
in a serious chimney fi re.
7) Your Regency stove can be very hot. You
may be seriously burned if you touch the
stove while it is operating, keep children,
clothing and furniture away. Warn children
of the burn hazard.
8) The stove consumes air while operating,
provide adequate ventilation with an air
duct or open a window while the stove is in
use.
9) Do not connect this unit to a chimney fl ue
serving another appliance.
10) Do not use grates or andirons or other
methods for supporting fuel. Burn directly
on the bricks.
11) Open the draft control fully for 10 to 15
seconds prior to slowly opening the door
when refuelling the fi re.
12) Do not connect your unit to any air distribu-
tion duct.
13) Your woodstove should burn dry, standard
fi rewood only. The use of cut lumber, plywood, “mill ends”, etc. is not allowed as this
fuel can easily overheat your woodstove.
Evidence of excessive overheating will void
your warranty. As well, a large portion of
sawmill waste is chemically treated lumber,
which is illegal to burn in many areas. Salt
drift wood and chemically treated fi re logs
also must not be burned in your woodstoves.
14) Do not store any fuel closer than 2 feet
from your unit. Do not place wood, paper,
furniture, drapes or other combustibles near
the appliance.
15) WARNING: Do not operate without
either the Ash Plug properly seated
or the Ash Dump Plates screwed
in place, excessive temperatures
will result.
16) Do not operate with broken glazing.
Regency Freestanding Woodstove
19
Page 20
MAINTENANCE
MAINTENANCE
It is very important to carefully maintain your
fi replace stove, including burning seasoned
wood and maintaining a clean stove and chimney system. Have the chimney cleaned before
the burning season and as necessary during
the season, as creosote deposits may build up
rapidly. Moving parts of your stove require no
lubrication.
CREOSOTE
When wood is burned slowly, it produces
tar and other organic vapours, which when
combined with moisture, form creosote. The
creosote vapours condense in the relatively
cool chimney fl ue of a slow burning fi re. As a
result, creosote residue accumulates on the fl ue
lining. When ignited, this creosote can result
in an extremely hot fi re.
WARNING: Things to remember in case
of a chimney fi re:
1. Close all draft and damper controls.
2. CALL THE FIRE DEPARTMENT.
Ways to Prevent and Keep Unit
Free of Creosote
1) Burn stove with the draft control wide open
for about 10-15 minutes every morning
during burning season.
2) Burn stove with draft control wide open for
about 10 - 15 minutes every time you apply
fresh wood. This allows the wood to achieve
the charcoal stage faster and burns up any
unburned gas vapours which might otherwise be deposited within the system.
5) The chimney and chimney connector should
be inspected at least once every two months
during the heating season to determine is a
creosote buildup has occured.
6) Have chimney system and unit cleaned
by competent chimney sweeps twice a
year during the fi rst year of use and at
least once a year thereafter or when a
signifi cant layer of creosote has accumulated (3 mm/1/8" or more) it should be
removed to reduce the risk of a chimney
fi re.
MAINTENANCE OF
GOLD-PLATED DOORS
The gold electroplated fi nish on the door requires
little maintenance, and need only be cleaned
with a damp cloth. DO NOT use abrasive materials or chemical cleaners, as they may harm
the fi nish and void the warranty.
GLASS MAINTENANCE
Your Regency stove is supplied with 5 mm
Neoceram ceramic glass (Part #846-302) that
will withstand the highest heat that your unit will
produce. In the event that you break your glass
by impact, purchase your replacement from an
authorized Regency dealer only, and follow our
step-by-step instructions for replacement.
Allow the stove to cool down before cleaning
the glass, do not clean the glass when it is hot.
Do not use abrasive cleaners.
LATCH ADJUSTMENT
The door latch may require adjustment as the
door gasket material compresses after a few
fi res. Removal of the spacer washer, shown
in the diagram below, will allow the latch to be
moved closer to the door frame, causing a tighter
seal. Remove and replace the nuts, washer and
spacer as shown.
DOOR GASKET
If the door gasket requires replacement 7/8" (22 mm)
diameter material must be used. Regency uses
AMATEX # 10-863KR 7/8" dia. gasket (Part
#846-570). A proper high temperature gasket
adhesive is required. See your Regency
Dealer.
WOOD STORAGE
Store wood under cover, such as in a shed, or
covered with a tarp, plastic, tar paper, sheets
of scrap plywood, etc., as uncovered wood can
absorb water from rain or snow, delaying the
seasoning process.
3) Only burn seasoned wood! Avoid burning
wet or green wood. Seasoned wood has
been dried at least one year.
4) A small hot fi re is preferable to a large
smouldering one that can deposit creosote
within the system.
20
Regency Freestanding Woodstove
Page 21
STOVE MAIN ASSEMBLY
Part # Description Part # Description
1) 846-913 Door Assy-Med Gold F2402M (no glass)
846-915 Door Assy-Med Black F2402M (no glass)
3) 846-302 Glass - Replacement - F2402M
4) 936-243 7/8" Adhesive Tape Gasket
5) 820-184 Glass Retainer Clips (8/set)
6) * Screw - 1/4 - 20 x 3/8"
7) 948-170/P Small Glass Retainer F2402M
9) 846-973 Door Handle Assembly
12) 820-375 Ash Hole Cover Plate
13) * Bolt 1/4 - 20 x 1/2 Hex Head
14) 820-376 Retainer Plate - Ash Dump - Top
15) * Nut - 1/4 - 20 Hex
16) 846-570 7/8" Door Gasket Repair Kit
17) 846-918 Hinge Cap - Gold (2/set)
19) 948-101 Spring Handle - Large
20) 948-102 Spring Handle - Small
846-515 Complete Fan/Blower Assy (120 V)
25) 910-684 Power Cord (120 V)
27) 910-142 Thermodisc - Fan Auto ON/OFF
28) 910-138 Manual/Auto Switch (2-way)
29) 910-140 Fan Speed Switch HI/OFF/LOW (3-way)
30) 910-157/P Fan/Blower Motor (120 V)
36) 033-953 Air Tube - 3/4" F2402M (Qty: 4)
37) 020-957 Baffl e (set) F2402M
40) 815-557 Rear Air Defl ector
41) 850-105 Airmate - Medium
42) 846-101 Screen Door
918-348 Manual
*Not available as a replacement part.
PARTS LIST
Regency Freestanding Woodstove
21
Page 22
PARTS LIST
PEDESTAL, BOTTOM SHIELD & LEG OPTIONS
Part # Description
48) 020-915 Pedestal - Medium
49) 904-257 Large Magnet Catch
50) * Blanking Plate - Pedestal
850-100 Ashdrawer Kit - Pedestal
45) * Ashdrawer - Pedestal
46) * Ashdrawer Lid Assy
58) 942-110 Ash Plug
59) 820-249 Ash Plug Tool Handle
56) 020-911 Bottom Shield - Medium
57) * Blanking Plate - Btm Shield
850-101 Ashdrawer Kit - Btm Shield
55) * Ashdrawer - Bottom Shield
58) 942-110 Ash Plug
59) 820-249 Ash Plug Tool Handle
140) 850-126 Legs - Cast Black
850-127 Legs - Cast Gold
850-128 Legs - Cast Brush Nickel
142) 850-125 Legs - Steel Black
948-216 Logo - Regency
*Not available as a replacement part.
22
Regency Freestanding Woodstove
Page 23
FIREBRICK
Part # Description
70) 902-111 Brick - Regular Full Size: 1-1/4" x 4-1/2" x 9"
74) 802-147 Brick Partial: 1-1/4" x 4-1/2" x 3-1/2"
75) 802-122 Brick Partial: 1-1/4" x 4-1/2" x 2"
76) 802-152 Brick Partial: 1-1/4" x 2" x 9"
PARTS LIST
Regency Freestanding Woodstove
23
Page 24
NOTES
24
Regency Freestanding Woodstove
Page 25
NOTES
Regency Freestanding Woodstove
25
Page 26
NOTES
26
Regency Freestanding Woodstove
Page 27
WARRANTY
Regency Fireplace Products are designed with reliability and simplicity in mind. In addition, our internal Quality Assurance Team carefully inspects
each unit thoroughly before it leaves our door. FPI Fireplace Products International Ltd. is pleased to extend this limited lifetime warranty to the
original purchaser of a Regency Product. This warranty is not transferable.
The Warranty: Lifetime
Covered under the agreement are the following components:
Firebox, ceramic baffl e, vermiculite baffl e, steel baffl es (H2100), convector airmate, castings, ashdrawer, glass (thermal breakage), gold plating (against
defective manufacture), airtubes (against warpage) and door handles.
The above will be covered for parts and subsidized labour for the fi rst fi ve years and parts only thereafter with the exception of the fi reboxes (see below).
FPI is not liable for freight or labor on any wood burning appliance replaced in fi eld.
Electrical components such as blowers, switches and thermodisc's are covered for two years parts and one year subsidized labour* from date of purchase.
Repair/replacement parts purchased by the consumer from FPI after the original coverage has expired on the unit will carry a 90 day warranty, valid with a
receipt only. Any item shown to be defective will be repaired or replaced at our discretion. No labor coverage is included with these parts.
Conditions:
Any part or parts of this unit which in our judgement show evidence of such defects will be repaired or replaced at FPI's option, through an accredited distributor or agent provided that the defective part be returned to the distributor or agent Transportation Prepaid, if requested.
It is the general practice of FPI to charge for larger, higher priced replacement parts and issue credit once the replaced component has been returned to FPI
and evaluated for manufacturer defect.
The authorized selling dealer is responsible for all in-fi eld service work carried out on your Regency product. FPI will not be liable for results or costs of
workmanship from unauthorized service persons or dealers.
At all times FPI reserves the right to inspect product in the fi eld which is claimed to be defective.
All claims must be submitted to FPI by authorized selling dealers. It is essential that all submitted claims provide all of the necessary information including
customer name, purchase date, serial #, type of unit, problem, and part or parts requested, without this information the warranty will be invalid.
Exclusions:
This limited Lifetime Warranty does not extend to or include paint, door or glass gasketing, fi rebrick or trim. It does not cover installation and operational related
problems such as over-fi ring, use of corrosive driftwood, downdrafts or spillage caused by environmental conditions, nearby trees, buildings, hilltops, mountains,
inadequate venting or ventilation, excessive offsets, negative air pressures caused by mechanical systems such as furnaces, fans, clothes dryers etc.
At no time will FPI be liable for any consequential damages which exceed the purchase price of the unit. FPI has no obligation to enhance or modify any unit
once manufactured. ie. as products evolve, fi eld modifi cations or upgrades will not be performed.
FPI will not be liable for travel costs for service work.
Installation and environmental problems are not the responsibility of the manufacturer and therefore are not covered under the terms of this warranty
policy.
Any unit which shows signs of neglect or misuse is not covered under the terms of this warranty policy.
The warranty will not extend to any part which has been tampered with or altered in any way, or in our judgment has been subject to misuse.
Freight damage to stoves and replacement parts is not covered by warranty and is subject to a claim against the freight carrier by the dealer.
FPI will not be liable for acts of God, or acts of terrorism, which cause malfunction of the appliance.
Performance problems due to operator error will not be covered by this warranty policy.
Products made or provided by other manufacturers and used in conjunction with the operation of this appliance without prior authorization from FPI, may
nullify your warranty on this product.
* Subsidy according to job scale as predetermined by FPI.
Regency Freestanding Woodstove
27
Page 28
DISTRIBUTORS: Western Australia Eastern Australia
AUSTRALIAN HEATING DISTRIBUTORS FIREPLACE PRODUCTS AUSTRALIA PTY. LTD.
SERVICE AGENTS:
HEARTH HOUSE SERVICE
31 CLUNE STREET
BAYSWATER, WA 6053
31 CLUNE STREET 21-23 SOUTH LINK BLVD. BAYSWATER, WA 6053 DANDENONG, VIC 3175
NOTE: PLEASE RETAIN YOUR INVOICE AS PROOF OF PURCHASE FOR WARRANTY VERIFICATION
INCORRECT INSTALLATION OR GAS PRESSURE SETTINGS ARE NOT COVERED BY WARRANTY
A SERVICE OR CALLOUT FEE WILL BE CHARGED IN THESE CIRCUMSTANCES.