Regency E21-NG2, E21-LP2 User Manual

www.regency-ﬁ re.com

E21 Gas Insert

Owners &

Installation Manual

MODELS: E21-NG2 Natural Gas E21-LP2 Propane

WARNING: If the information in these instructions are not followed exactly, a ﬁ re or explosion may result causing property damage, personal injury or loss of life.

FOR YOUR SAFETY Do not store or use gasoline or other ﬂ ammable vapors and liquids in the vicinity of this or any other appliance.

Installation and service must be performed by a qualiﬁ ed installer, service agency or the gas supplier.

Tested by:

918-510

FPI FIREPLACE PRODUCTS INTERNATIONAL LTD. 6988 Venture St., Delta, BC Canada, V4G 1H4

Installer: Please complete the details on the back cover

and leave this manual with the homeowner.

Homeowner: Please keep these instructions for future reference.

FOR YOUR SAFETY What to do if you smell gas:

Do not try to light any appliance Do not touch any electrical switch:

do not use any phone in your building.

Immediately call your gas supplier

from a neighbour's phone. Follow the gas supplier's instructions.

If you cannot reach your gas

supplier, call the ﬁ re department.

02/01/07

CONGRATULATIONS!

You are the owner of a state-of-the-art Gas Insert by:

FPI FIREPLACE PRODUCTS INTERNATIONAL LTD.

The Regency® Gas Fireplace Series has been designed to provide you with all the warmth and charm

of a ﬁ replace, at the ﬂ ick of a switch. The models E21-NG2 and E21-LP2 of this series have been approved by Warnock Hersey for safety. As it also bears our own mark, it promises to provide you with economy, comfort and security for many trouble free years to follow. Please take a moment now to acquaint yourself with these instructions and the many features of your Regency® Fireplace.

2 Regency® E21-2 Gas Fireplace Insert

E21 GAS INSERT

TABLE OF CONTENTS

SAFETY LABEL

Serial No. Decal ...........................................................4

REQUIREMENTS

MA Code - CO Detector

(for state of Massachusetts only) ..................................5

INSTALLATION

Important Message ......................................................6

Before You Start ............................................................6

General Safety Information ...........................................6

Policy for Solid Fuel Burning &

Factory Built Fireplaces ................................................. 7

Installation Checklist ......................................................7

Minimum Fireplace Clearances ..................................... 7

Clearances to Combustibles .........................................8

Gas Connection .............................................................9

High Elevation ...............................................................9

Wiring Diagrams .......................................................... 10

Flue Connector Installation ......................................... 11

Gas Pipe Pressure Testing ..........................................12

Offset Flue Adaptor ......................................................12

Venting ........................................................................12

Combustion and Ventilation Air ...................................12

Valve Description .........................................................13

Test for Flue Spillage ...................................................13

Optional Brick Panel ....................................................13

Gas Insert Aerationsystem .........................................13

Log Set Installation ......................................................14

Faceplate & Trim Installation ....................................... 14

Flush Glass ................................................................15

Flush Louvers ..............................................................16

Optional Bay Front ......................................................16

Bay Louvers ................................................................16

Conversion Kit# 534-969 from NG to LP ..................... 17

Full Screen doors ........................................................20

Remote Control ...........................................................22

Wall Switch ..................................................................22

Wall Thermostat .........................................................22

OPERATING INSTRUCTIONS

Final Check .................................................................23

Operating Instructions ................................................23

Lighting Procedure ......................................................23

Shutdown Procedure ...................................................23

First Fire ......................................................................23

Copy of Lighting Plate Instructions .............................24

Automatic Convection Fan Operation .........................25

Normal Operating Sounds of Gas Appliances .............25

MAINTENANCE

Maintenance Instructions ............................................25

Log Replacement ........................................................25

Glass Gasket ...............................................................25

Gold-plated Accessories ..............................................25

Removing Valve Assembly ..........................................26

Removing the Fan .......................................................26

Door Glass Replacement ............................................26

PARTS LIST

Main Assembly ............................................................27

Burner Assembly & Log Set ........................................28

Bay & Flush Front Assembly .......................................29

Faceplate Assembly ....................................................30

WARRANTY

Warranty .....................................................................31

3Regency® E21-2 Gas Fireplace Insert

SAFETY LABEL

This is a copy of the label that accompanies each Regency® Gas Insert. We have printed a copy of the contents here for your review. The safety label is located on the front inside base of the unit visible when the bottom louver is open.

Note: Regency® units are constantly being

improved. Check the label on the unit and if there is a difference, the label on the unit is the correct one.

Please note that with the addition

of thermostat control and outside combustion air supply, this unit is approved for bedroom installations.

296

Minimum Clearances to Combustibles/

Degagement Minimum Des Materiaux

Serial No./

No de Serie

Duplicate Serial No.

DO NOT REMOVE THIS LABEL/ NE PAS ENLEVER CETTE ÉTIQUETTE

For installation into a vented non-combustible

ﬁ replace, listed factory built ﬁ replace. This vented

gas ﬁ replace heater is not for use with air ﬁ lters.

918-488

Combustibles:

Side of unit to wall /

Cote:

A 9"/229mm

Top of unit to

mantle / Au dessus:

B 14"/355mm

Ne peut etre installe que dans un foyer non

combustible muni d'un event. Ne pas utiliser de

ﬁ ltre à air avec ce foyer au gaz à évacuation.

WARNING: This ﬁ replace has been converted for use

with a gas ﬁ replace insert only and cannot be used for

burning wood or solid fuels unless all original parts

have been replaced, and the ﬁ replace re-approved by

the authority having jurisdiction.

ELECTRICAL SUPPLY/ALIMENTATION

ELECTRIQUE:115V60HZ less than/Moins de 2 AMP.

For the State of Massachusetts, installation and repair must be done by a plumber or gasﬁ tter licensed in the Commonwealth of Massachusetts.

For the State of Massachusetts, ﬂ exible connectors shall not exceed 36 inches in length.

For the State of Massachusetts, the appliances individual manual shut-off must be a t-handle type valve.

Listed: VENTED GAS FIREPLACE HEATER

Tested to: ANSI Z21.88b-2003/CSA-2.33b-2003, CGA 2.17-M91

Gas ﬁ red appliance for use at high altitude.

Certiﬁ ed for/Certifee pour: CANADA and U.S.A. Report No. 476-1428-00 (DEC. 2000)

MADE IN CANADA / FABRIQUE AU CANADA

FPI Fireplace Products International Ltd., Delta, B.C., Canada

The State of Massachusetts requires the installation of a carbon monoxide alarm in accordance with NFPA 720 and a CO alarm with battery back up in the same room where the gas appliance is installed.

FIREPLACE INSERT: E21-NG2 E21-LP2 APPAREIL FONCTIONNANT CONCU POUR

Natural Gas (Naturel Gaz) Propane ETRE INSERE DANS UN FOYER

Minimum supply pressure 5.0" WC/C.E. (1.25 kPa) 12.0" WC/C.E. (2.99 kPa) Pression d’alimentation minimum

Manifold pressure high 3.8" WC/C.E. (0.95 kPa) 11.0" WC/C.E. (2.74 kPa) Pression tublure d'échappement élevée

Manifold pressure low 1.1" WC/C.E. (0.27 kPa) 2.9" WC/C.E. (0.72 kPa) Pression tublure d'échappement basse

Altitude 0-2000 ft. 2000 - 4500 ft. 0-4500 ft. L'altitude

(0 - 610m) (610 - 1372m) (0-1372m)

Oriﬁ ce size 43 DMS 44 DMS 54 DMS Grandeur de l’injecteur

Model/ Modele:

E21-NG2

E21-LP2

NOT FOR USE WITH SOLID FUEL. NE PAS UTILISER AVEC DU COMBUSTIBLE SOLIDE.

Maximum input 23,500 Btu/h 22,000 Btu/h 22,500 Btu/h Debit caloriﬁ que maximum

Minimum input 11,750 Btu/h 11,000 Btu/h 11,250 Btu/h Debit caloriﬁ que minimum

4 Regency® E21-2 Gas Fireplace Insert

REQUIREMENTS

MA Code - CO Detector

(for the State of Massachusetts only)

5.08: Modifications to NFPA-54, Chapter 10

(2) Revise 10.8.3 by adding the following additional requirements:

(a) For all side wall horizontally vented gas fueled equipment installed in every dwelling, building or structure used in whole or in part for residential purposes, including those owned or operated by the Commonwealth and where the side wall exhaust vent termination is less than seven (7) feet above finished grade in the area of the venting, including but not limited to decks and porches, the following requirements shall be satisfied:

1. INSTALLATION OF CARBON MONOXIDE DETECTORS. At the time of installation of the side wall horizontal vented gas fueled equipment, the installing plumber or gasfitter shall observe that a hard wired carbon monoxide detector with an alarm and battery back-up is installed on the floor level where the gas equipment is to be installed. In addition, the installing plumber or gasfitter shall observe that a battery operated or hard wired carbon monoxide detector with an alarm is installed on each additional level of the dwelling, building or structure served by the side wall horizontal vented gas fueled equipment. It shall be the responsibility of the property owner to secure the services of qualified licensed professionals for the installation of hard wired carbon monoxide detectors

a. In the event that the side wall horizontally vented gas fueled equipment is installed in a crawl space or an attic, the hard wired carbon monoxide detector with alarm and battery back-up may be installed on the next adjacent floor level.

b. In the event that the requirements of this subdivision can not be met at the time of completion of installation, the owner shall have a period of thirty (30) days to comply with the above requirements; provided, however, that during said thirty (30) day period, a battery operated carbon monoxide detector with an alarm shall be installed.

2. APPROVED CARBON MONOXIDE DETECTORS. Each carbon monoxide detector as required in accordance with the above provisions shall comply with NFPA 720 and be ANSI/UL 2034 listed and IAS certified.

3. SIGNAGE. A metal or plastic identification plate shall be permanently mounted to the exterior of the building at a minimum height of eight (8) feet above grade directly in line with the exhaust vent terminal for the horizontally vented gas fueled heating appliance or equipment. The sign shall read, in print size no less than one-half (1/2) inch in size, "GAS VENT DIRECTLY BELOW. KEEP CLEAR OF ALL

OBSTRUCTIONS".

4. INSPECTION. The state or local gas inspector of the side wall horizontally vented gas fueled equipment shall not approve the installation unless, upon inspection, the inspector observes carbon monoxide detectors and signage installed in accordance with the provisions of 248 CMR

5.08(2)(a)1 through 4.

(b) EXEMPTIONS: The following equipment is exempt from 248 CMR 5.08(2)(a)1 through 4:

1. The equipment listed in Chapter 10 entitled "Equipment Not Required To Be Vented" in the most current edition of NFPA 54 as adopted by the Board; and

2. Product Approved side wall horizontally vented gas fueled equipment installed in a room or structure separate from the dwelling, building or structure used in whole or in part for residential purposes.

(c) MANUFACTURER REQUIREMENTS - GAS EQUIPMENT VENTING SYSTEM PROVIDED. When the manufacturer of Product Approved side wall horizontally vented gas equipment provides a venting system design or venting system components with the equipment, the instructions provided by the manufacturer for installation of the equipment and the venting system shall include:

1. Detailed instructions for the installation of the venting system design or the venting system components; and

2. A complete parts list for the venting system design or venting system.

(d) MANUFACTURER REQUIREMENTS - GAS EQUIPMENT VENTING SYSTEM NOT PROVIDED. When the manufacturer of a Product Approved side wall horizontally vented gas fueled equipment does not provide the parts for venting the flue gases, but identifies "special venting systems", the following requirements shall be satisfied by the manufacturer:

1. The referenced "special venting system" instructions shall be included with the appliance or equipment installation instructions; and

2. The "special venting systems" shall be Product Approved by the Board, and the instructions for that system shall include a parts list and detailed installation instructions.

(e) A copy of all installation instructions for all Product Approved side wall horizontally vented gas fueled equipment, all venting instructions, all parts lists for venting instructions, and/or all venting design instructions shall remain with the appliance or equipment at the completion of the installation.

5Regency® E21-2 Gas Fireplace Insert

INSTALLATION

IMPORTANT MESSAGE

SAVE THESE

INSTRUCTIONS

The Regency® Gas Fireplace must be installed in accordance with these instructions. Carefully read all the instructions in this manual ﬁ rst. Consult the "authority having jurisdiction" to determine the need for a permit prior to starting the installation. It is the responsibility of the installer to ensure this ﬁ replace is installed in compliance with the manufacturer's instructions and all applicable codes.

BEFORE YOU START

Safe installation and operation of this appliance requires common sense, however, we are required by the Canadian Safety Standards and ANSI Standards to make you aware of the following:

INSTALLATION AND REPAIR SHOULD BE DONE BY A QUALIFIED SERVICE PERSON. THE APPLIANCE SHOULD BE INSPECTED BEFORE USE AND AT LEAST ANNUALLY BY A PROFESSIONAL SERVICE PERSON. MORE FREQUENT CLEANING MAY BE REQUIRED DUE TO EXCESSIVE LINT FROM CARPETING, BEDDING MATERIAL, ETC. IT IS IMPERATIVE THAT CONTROL COMPARTMENTS, BURNERS AND CIRCULATING AIR PASSAGEWAYS OF THE APPLIANCE BE KEPT CLEAN.

DUE TO HIGH TEMPERATURES, THE APPLIANCE SHOULD BE LOCATED OUT OF TRAFFIC AND AWAY FROM FURNITURE AND DRAPERIES.

WARNING: FAILURE TO INSTALL THIS APPLIANCE CORRECTLY WILL VOID YOUR WARRANTY AND MAY CAUSE A SERIOUS HOUSE FIRE.

CHILDREN AND ADULTS SHOULD BE ALERTED TO THE HAZARDS OF HIGH SURFACE TEMPERATURES, ESPECIALLY THE FIREPLACE GLASS, AND SHOULD STAY AWAY TO AVOID BURNS OR CLOTHING IGNITION.

YOUNG CHILDREN SHOULD BE CAREFULLY SUPERVISED WHEN THEY ARE IN THE SAME ROOM AS THE APPLIANCE.

CLOTHING OR OTHER FLAMMABLE MATERIAL SHOULD NOT BE PLACED ON OR NEAR THE APPLIANCE.

GENERAL SAFETY

INFORMATION

1) The appliance installation must conform

with local codes or, in the absence of local codes, with the current Canadian or National Gas Codes, CAN1-B149 or ANSI Z223.1 Installation Codes.

2) The appliance when installed, must be

electrically grounded in accordance with local codes, or in the absence of local codes with the current National Electrical Code, ANSI/NFPA 70 or CSA C22.1 Canadian Electrical Code.

3) See general construction and assembly

instructions. The appliance and vent should be enclosed.

4) This appliance must be connected to the

speciﬁ ed vent and termination cap to the outside of the building envelope. Never vent to another room or inside a building. Make sure that the vent is installed as per Venting instructions.

5) This appliance may only be installed in a

vented, solid fuel burning masonry, listed factory built ﬁ replace, or zero clearance kit part # 530-936.

6) This appliance is Listed for bedroom

installations when used with a Listed Millivolt Thermostat. Some areas may have further requirements, check local codes before installation.

7) This appliance is Listed for Alcove

installations, maintain minimum Alcove clearances as follows, minimum ceiling height of 53-1/2", minimum width of 48" and a maximum depth of 36".

8) This unit is not approved for installation into

a mobile home.

9) Inspect the venting system annually for

blockage and any signs of deterioration.

10) Any safety glass removed for servicing

must be replaced prior to operating the appliance.

11) To prevent injury, do not allow anyone who

is unfamiliar with the operation to use the ﬁ replace insert.

12) Wear gloves and safety glasses for protection

while doing required maintenance.

13) Ensure adequate combustion and ventilation

air.

14) Under no circumstances should this

appliance be modiﬁ ed. Parts that have to be removed for servicing should be replaced prior to operating this appliance.

15) Installation and any repairs to this appliance

should be done by a qualiﬁ ed service person. A professional service person should be called to inspect this appliance annually. Make it a practice to have all of your gas appliances checked annually.

16) Do not slam shut or strike the glass door.

17) Under no circumstances should any solid

fuels (wood, paper, cardboard, coal, etc.) be used in this appliance.

18) The appliance area must be kept clear and

free of combustible materials, (gases and other ﬂ ammable vapours and liquids).

19) Do not use this appliance if any part has been

under water. Immediately call a qualiﬁ ed service technician to inspect the appliance and to replace any part of the electrical control system and any gas control which has been under water.

20) WARNING: Failure to position

the parts in accordance with the diagrams in this manual or failure to use only parts speciﬁ cally approved with this appliance may result in property damage or personal injury.

21) WARNING: Operation of this

appliance when not connected to a properly installed and maintained venting system or tampering with the blocked vent shut-off system can result in carbon monoxide (CO) poisoning and possible death.

Emissions from burning wood or gas could contain chemicals known to the State of California to cause cancer, birth defects or other reproductive harm.

6 Regency® E21-2 Gas Fireplace Insert

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INSTALLATION

POLICY FOR SOLID

FUEL BURNING &

FACTORY BUILT

The Regency® E21 may be installed and vented into any solid fuel ﬁ replace that has been installed in accordance with the National, Provincial and local building codes and is constructed of noncombustible materials.

1) Installer must mechanically attach the sup-

plied label to the inside of the ﬁ rebox of the ﬁ replace into which the gas ﬁ replace insert is installed.

"WARNING: This ﬁ replace has been converted for use with a gas ﬁ replace insert only and cannot be used for burning wood or solid fuels unless all original parts have been replaced, and the ﬁ replace re-approved by the authority having jurisdiction."

2) Do not cut any sheet-metal parts of the

ﬁ replace, in which the gas ﬁ replace insert is to be installed.

3) If the factory-built ﬁ replace has no gas access

hole(s) provided, an access hole of 1-1/2" (37.5mm) or less may be drilled though the lower sides or bottom of the ﬁ rebox in a proper workmanship like manner. This access hole must be plugged with a non-combustible insulation after the gas supply line has been installed.

4) The ﬁ replace ﬂ ue damper can be fully blocked

open or removed for installation of the gas ﬁ replace insert.

5) The ﬁ replace and ﬁ replace chimney must

be clean and in good working order and constructed of non-combustible materials.

6) The chimney cleanouts must ﬁ t properly.

7) Refractory (ﬁ rebricks), glass doors, screen

rails, screen mesh and log grates can be removed from the ﬁ replace before installing the gas ﬁ replace insert.

8) Smoke shelves, shields and bafﬂ es may be

removed if attached by mechanical fasteners. If any part is removed it must not weaken the structural integrity of the factory built.

9) Trim panels or surrounds shall not seal

ventilation openings in the ﬁ replace.

FIREPLACES

INSTALLATION

CHECKLIST

1) Locate your appliance. Refer to the "Clear-

ances to Combustibles" and "Minimum Fireplace Clearances" sections.

2) Make gas and electrical connections. Refer

to the "Gas Connection" section.

Test the pilot. Must be as per diagram in the

"Valve Description" section.

3) Install Flue Connector. Refer to the "Flue

Connector Installation" section.

4) Install vent. Refer to the "Venting" section.

5) Test Gas pressure. Refer to the "Gas Pipe

Pressure Testing" section.

Check aeration. Refer to the "Gas Insert

Aeration System" section.

6) Test for ﬂ ue spillage. Refer to the "Test for

Flue Spillage" section.

7) Install standard and optional features. Refer

to the following sections where applicable:

a. Brick Panel b. Faceplate & Trim c. Flush Glass d. Flush Louver e. Bay Front f. Full Screen Doors g. Remote Control h. Wall Switch i. Wall Thermostat

8) Final check. Refer to the "Final Check"

section.

Before leaving this unit with the customer, the installer must ensure that the appliance is ﬁ ring correctly and operation fully explained to customer.

This includes:

1) Clocking the appliance to ensure the correct

ﬁ ring rate (rate noted on label) after burning appliance for 15 minutes.

2) If required, adjusting the primary air to ensure

that the ﬂ ame does not carbon. First allow the unit to burn for 15-20 min. to stabilize.

3) Ensure that the appliance is venting

correctly.

CAUTION: Any alteration to the product that causes sooting or carboning that results in damage is not the responsibility of the manufacturer.

MINIMUM FIREPLACE

CLEARANCES

Diagram shows the minimum ﬁ replace opening required to be able to install the Regency® gas ﬁ replace insert.

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Note: If you are installing the Molded Faceplate, the minimum fireplace dimensions are as follows:

Width (at front): 29-1/8" (740mm) Depth: 15" (381mm) Height: 18-5/8" (473mm)

7Regency® E21-2 Gas Fireplace Insert

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INSTALLATION

CLEARANCES TO COMBUSTIBLES

The minimum clearance from the side of the appliance to a combustible side wall is 9 inches (229mm). The minimum clearance from the top of the louver to a combustible mantel is 14 inches (356mm). The minimum height from the top of the louver to the ceiling is 36 inches (914mm).

Note: A non-combustible mantel may be installed at a lower height

if the framing is made of metal studs covered with a noncombustible board.

8 Regency® E21-2 Gas Fireplace Insert

INSTALLATION

GAS CONNECTION

Only persons licensed to work with gas piping may make the necessary gas connections to this appliance.

The gas connection is a 3/8" NPT accessible on the left side of the unit. The gas line connection may be made of rigid pipe, copper pipe or an approved ﬂ ex connector. (If you are using rigid pipe, ensure that the valve can be removed for servicing.) Since some municipalities have additional local codes it is always best to consult with your local authorities and the CAN/CGA B149 installation code.

For USA installations follow local codes and/or the current National Fuel Gas Code, ANSI Z223.1.

When using copper or ﬂ ex connectors use only approved ﬁ ttings. Always provide a union so that gas lines can be easily disconnected for burner or fan servicing. Flare nuts for copper lines and ﬂ ex connectors are usually considered to meet this requirement.

Important: Always check for gas leaks with a soap and water solution or gas leak detector. Do not use open ﬂ ame

for leak testing.

For minimum and maximum supply pressure see the System Data table.

1) If the appliance is to be installed into an

existing chimney system, thoroughly clean the masonry ﬁ replace that has been chosen for the Regency

2) The appliance is provided with an opening on

the left hand side of the control compartment for the gas line.

Gas Fireplace.

System Data

For altitude: Natural Gas 0-2000 ft. Propane: 0-4500 ft.

Burner Inlet Oriﬁ ce Sizes: Natural Gas Propane

Burner #43 #54

Max. Input Rating

- Natural Gas 23,500 Btu/h

- Propane 22,500 Btu/h

Min. Input Rating

- Natural Gas +/-5% 11,750 Btu/h

-Propane +/-5% 11,250 Btu/h

Supply Pressure

Natural Gas min. 5.0" w.c.

Propane min. 12.0" w.c.

Manifold Pressure (High)

Natural Gas 3.8" +/- 0.2" w.c.

Propane 11" +/- 0.2" w.c.

Circulation Fan: 120 VAC, 60 Hz Variable Speed: 127 CFM, thermally

activated

NATURAL GAS E21-NG2

For altitude: 2000 ft - 4500 ft.

Note: During any pressure testing of the gas supply piping system that exceeds test pressures of 1/2 psig, this appliance and its individual shut-off valve must be disconnected from the piping system. If test pressures equal to or less than 1/2 psig are used then this appliance must be isolated from the piping system by closing its individual manual shut-off valve during the testing.

CAUTION: If the glass is removed for servicing, it must be replaced prior to operating the appliance. The glass must be fixed in the closed position when operating.

Burner Inlet Oriﬁ ce Size: 44 DMS

Max. Input Rating 22,000 Btu/h

Min. Input Rating +/-5% 11,000 Btu/h

HIGH ELEVATION

This unit is approved in Canada for altitude 0 to 4500 ft. (CAN/CGA 2.17-M91) with the oriﬁ ce supplied.

9Regency® E21-2 Gas Fireplace Insert

INSTALLATION

WIRING DIAGRAMS

This heater does not require a 120V A.C. supply for operation. In case of a power failure, the burner switch and the optional remote control/ thermostat will continue to operate. However, a 120V A.C. power supply is needed for the fan/blower operation.

For NATURAL GAS Units and Units NOT Equipped with DC Spark Boxes

#8 Ground Lug

Nut

Lockwasher

Star washer

Nut

Star washer

Grounding

Lug Detail

Fan ground

Power cord ground wire

Pilot

Assembly

Caution: Ensure that the wires do not touch any hot surfaces and are away from sharp edges.

When connected with 120 volts, the appliance must be electrically grounded in accordance with local codes or, in the absence of local

Neutral

Live

60 Hz

Thermodisc

Gas Pilot

Thermopile

Electrode

120V AC

codes the current CSA C22.1 (in Canada) or with the National Electrical Code ANSI/NFPA 70-1987 (in USA).

NOTE: This unit is equipped with a heat

sensor thermodisc which will prevent the blower from operating until the unit reaches the correct temperature.

Ground

Green

Fan

ON OFF

Fan

Red

Black

Rotary Speed

Control

Black

Thermocouple In

Gas In

I P

White

Brown

"S.I.T" Valve

CAUTION: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation.

Piezo

Ignitor

Red

ONOFF

Vent Spill

Switch

(Auto Reset)

Remote

Receiver

(Optional)

(Millivolt)

WARNING: Electrical Grounding

Instructions This appliance is equipped with a three pronged (grounding) plug for your protection against shock hazard and should be plugged directly into a properly grounded three-prong receptacle. Do not cut or remove the grounding prong from this plug.

Thermostat

(Millivolt)

(Optional)

Black

Red

Remote Transmitter

Burner

OFF

(Optional)

Regency

10 Regency® E21-2 Gas Fireplace Insert

INSTALLATION

For PROPANE Units and Units Equipped with DC Spark Boxes*

*For installation of the DC Spark Box refer to the LP Conversion instructions in this manual.

FLUE CONNECTOR INSTALLATION

1) Remove the screw holding the ﬂ ue connector

plate to the appliance.

2) Slide the plate out and attach to the ﬂ ue liner

inside the ﬁ replace to the ﬂ ue collar with three sheet metal screws.

3) Place the appliance on the hearth. Push

the appliance into the ﬁ replace and at the same time slide the plate back onto the appliance.

4) Replace the screw holding the plate just

before completely pushing the appliance into the ﬁ replace.

Note: Do not operate unit if ﬂ ue connector is not

fastened in original position.

11Regency® E21-2 Gas Fireplace Insert

INSTALLATION

OFFSET FLUE

ADAPTOR

A Offset Flue Adaptor Kit, available as an accessory to move the ﬂ ue outlet back for easier liner installations in deep ﬁ replaces.

Part #532-920

VENTING

THE APPLIANCE MUST NOT BE CONNECTED TO A CHIMNEY FLUE SERVING A SEPARATE SOLID FUEL

BURNING APPLIANCE.

This appliance is designed to attach to a 4" diameter type B-Vent or double thickness approved aluminium ﬂ ex liner.

The ﬂ ue collar of the appliance will ﬁ t inside a standard vent and may be fastened directly to the vent by sheet metal screw or a B-Vent, single wall vent connector.

B-Vent chimneys require a 1" clearance to combustibles.

A 3" diameter type B-Vent or approved aluminium ﬂ ex liner may also be used with a 4" to 3" reducing adapter. Consult venting charts and local code requirements.

The Regency internal draft hood, so no additional external draft hood is required. Check periodically that the vent is unrestricted and an adequate draft is present when the unit is in operation.

Before installing the vent system ensure that the damper plate is locked into the open position and secure to prevent the damper plate from falling down and crushing the liner.

The appliance is equipped with a vent safety shutoff system and a safety control system designed to protect against improper venting of combustion products. The appliance will not function without being connected to a proper system.

Insert incorporates its own

WARNING: Operation of this heater when not connected to a properly installed and maintained venting system or tampering with the vent shut-off system can result in carbon monoxide (CO) poisoning and possible death.

This appliance must not be connected to a chimney ﬂ ue serving a separate solid fuel burning appliance.

For best venting performance, we recommend the following venting rules:

1) Use only certiﬁ ed Type B gas vent or

approved ﬂ ex liner.

2) Follow the vent manufacturer's instructions

and clearance requirements.

3) Observe any local code restrictions, if any,

regarding the installation of gas inserts.

4) Use as few elbows as possible.

5) Keep horizontal lengths as short as possible

and maintain at least an upward slope of 1/4 in. (6.4mm) for every 12 in. (305mm) of horizontal run.

6) Terminate the vent with a suitable certiﬁ ed

vent cap.

COMBUSTION AND

VENTILATION AIR

WARNING: This appliance needs fresh air for safe operation and must be installed with provisions for adequate combustion and ventilation air available to the room in which it is to be operating.

Follow CAN/CGA B149 (in Canada) or ANSI Z223.1 (in the USA) requirements, and any local codes or regulations of the enforcing authority.

Air for combustion is drawn in through the front of the unit, therefore, the front of the unit must be kept clear of any obstructions.

GAS PIPE

PRESSURE TESTING

The appliance must be isolated from the gas supply piping system by closing its individual manual shut-off valve during any pressure testing of the gas supply piping system at test pressures equal to or less than 1/2 psig. (3.45 kPa). Disconnect piping from valve at pressures over 1/2 psig.

The manifold pressure is controlled by a regulator built into the gas control, and should be checked at the pressure test point.

Note: To properly check gas pressure, both

inlet and manifold pressures should be checked using the valve pressure ports on the valve.

1) Make sure the valve is in the "OFF"

position.

2) Loosen the "IN" and/or "OUT" pressure

tap(s), turning counterclockwise with a 1/8" wide ﬂ at screwdriver.

3) Attach manometer to "IN" and/or "OUT"

pressure tap(s) using a 5/16" ID hose.

4) Light the pilot and turn the valve to "ON"

position. Read manometer.

5) The pressure check should be carried out

with the unit burning and the setting should be within the limits speciﬁ ed on the safety label.

6) When ﬁ nished reading manometer, turn

off the gas valve, disconnect the hose and tighten the screw (clockwise) with a 1/8" ﬂ at screwdriver. Note: Screw should be

snug, but do not over tighten

12 Regency® E21-2 Gas Fireplace Insert

INSTALLATION

VALVE DESCRIPTION

1) Gas on/off knob

2) Manual high/low adjustment

3) Pilot Adjustment

4) Thermocouple Connection

5) Main Operator

6) Outlet Pressure Tap (Manifold Pressure)

7) Inlet Pressure Tap (Supply Pressure)

8) Pilot Outlet

9) Main Gas Outlet

10) Flange Securing Screw Holes

11) Alternative TC Connection Point

12) Thermoelectric Unit

13) Additional Valve Mounting Hole

GAS INSERT

AERATIONSYSTEM

The aeration adjustment rod is attached to the air shutter which is located just above the oriﬁ ce bracket. The rod is used to adjust the aeration on the main burner without having to take the appliance apart.

The burner aeration is factory set but may need adjusting due to either the local gas supply, air supply or altitude.

Natural Gas: 1/8" (3.2mm) open Propane: 3/16" (4.8mm) open

Note: Any damage due to carboning

resulting from improperly setting the aeration controls is NOT covered under warranty.

Note: Aeration Adjustment should only be

performed by an authorized Regency® Installer at the time of installation or service.

TEST FOR

FLUE SPILLAGE

a scrap piece of sheet metal (or other noncombustible material) in the upper louver, this will prevent the natural convection of the unit from interfering with the test.

Note: The smoke should be drawn into the

louver. If the smoke is still not drawn in, turn the unit off and check for the cause of the lack of draft. If necessary, seek expert advice.

OPTIONAL

BRICK PANEL

1) Unwrap the brick pattern panels from the

protective wrapping.

2) With the glass removed, position the

back panel ﬁ rst (see diagram for correct positioning), then the two side panels. Slide the side brick panel into place from the front of the ﬁ rebox, there is a tab at the top of the unit to hold the side panels in place.

3) The brick panels should be tight against

the ﬁ rebox sides and back. The side panels should be ﬂ ush with the glass.

A " spillage" test must be made before the installed unit is left with the customer. Follow the procedure below:

1) Close all external doors and windows in

the house.

2) Light the unit and set controls to maximum.

Turn fan to OFF on unit.

3) After ﬁ ve minutes, test that there is a “pull”

on the ﬂ ue by placing a smoking match, cigarette or similar device which gives off smoke, in front of the upper part of the louver. To ensure a valid test, place

Note: Use caution when sliding side panels

in as they can easily be scratched by the brick panel tabs.

13Regency® E21-2 Gas Fireplace Insert

INSTALLATION

LOG SET

INSTALLATION

Read the instructions below carefully and refer to the diagrams. If logs are broken do not use the unit until they are replaced. Broken logs can interfere with the pilot operation.

The gas log kit (set# 532-930) contains the following:

a) 02-66 Rear Log b) 02-67 Front Left Log c) 02-68 Middle Left Log d) 02-70 Middle Right Log e) 02-69 Front Right Log f) Embers g) Vermiculite h) Rockwool

Note: Install Optional Brick Panels prior to

installing logs.

1) Carefully remove the logs from the box and

unwrap them. The logs are fragile, handle with care - do not force into position.

A)02-66

D)02-70

4) Place the Front Left Log B) 02-67 on the 2

front pins.

5) Place the Middle Right Log D) 02-70 into the

cutout on Rear Log A) 02-66 and the bottom front of Log D)02-70 snugly between Logs C) 02-68 and Log B)02-67.

Cutout

ﬁ ts over

E)02-69

9) Place the Front Right Log E) 02-69 onto the

front right pin and the cutout on the bottom right side of the log snugly against the right edge of the burner tray.

the right

edge of

the burner

tray.

C)02-68

The "02" refer numbers (i.e. 02-66) are

molded into the rear of each log.

2) Sprinkle the vermiculite around the ﬁ rebox

base. Take some of the embers (approx. 1/3 of the bag) and sprinkle over the vermiculite.

NOTE: Keep the gasket on the front edge of the ﬁ rebox clear of vermiculite.

Vermiculite &

Embers

3) Place the

Rear Log A) 02-66 on the 2 pins on the rear log support and carefully push down.

B)02-67

Vermiculite

& Embers

E)02-69

Vermiculite

& Embers

6) Position the Middle Left Log C) 02-68 onto

the 2 pins as shown below. The left edge of the log ﬁ ts into a notch on the Front Left Log B) 02-67

The front bottom of Log D)02-70 sits snugly

between Logs C) 02-68 and Log B)02-67.

7) Place the embers on the front lip of the

burner as shown below.

8) Place pieces of rockwool on the front lip of

the burner as shown below.

FACEPLATE & TRIM

INSTALLATION

1) Lay the faceplate panels ﬂ at, face down on

something soft so they don't scratch.

2) Take the top faceplate and align the holes

in it with the holes in the side panels. Using the screws provided, attach from the top of the panel (the holes in the top panel are slightly larger than the holes in the side panel to facilitate easier installation). See diagram 1. Hint: Don't tighten the trim to

the bottom of the faceplate side panels with the screws provided. See diagram 1.

14 Regency® E21-2 Gas Fireplace Insert

INSTALLATION

Diagram 1

Hearth Trim Option: Hearth Trim is an option that can be used to ﬁ nish off the installation when the bottom of the ﬁ replace is higher than the hearth or to raise the ﬁ replace. Lay the faceplate side panels ﬂ at, face down on something soft so they don't scratch. Attach the Hearth Trim to the bottom of the faceplate side panels with the screws provided. See Diagram 2. Now attach the assembled pieces to the insert body.

7) Tuck the wires into the faceplate to keep

them away from the insert using the clip provided. Attach the clip to the rear of the faceplate to ensure that the wires do not touch the side of the unit. See diagram 3.

Diagram 3

8) The power cord should be run behind the

faceplate panel.

9) Attach the brass trim to the faceplate by

drilling a 1/8" hole through into the faceplate using the hole in the trim as a guide. Fasten the trim to the faceplate panels using the gold plated screws. See diagram 4.

FLUSH GLASS

1) Install the bottom glass trim onto the glass

support.

2) Slide the glass into the bottom glass trim

and secure with the glass clips using the 2 phillips head screws at the top.

3) Slide the top glass trim by sliding under the

two spring clips.

Note: To re-install the glass, reverse the

procedure.

3) Using the connectors provided, join the left

side trim (with the ON/OFF switch) to the top trim. See diagram 2. Connect the right side trim to the top trim.

4) Place the trim on the assembled faceplate

panels, aligning the wire connections from the switches with the notch on the left side panel.

5) Connect the fan switch wires by taking the

black and red wires with the male ends (in the grey harness) and connect them with the wire connectors from the fan speed control.

Diagram 4

10) Attach the faceplate panels to the insert

body using the 4 remaining black screws. See diagram 5.

11) Push the logo plate into the two holes in

the bottom left corner of the faceplate. See diagram 4.

WARNING

The use of substitute glass will

void all product warranties.

Diagram 2

6) Connect the ON/OFF switch wires by taking

the black and red wires with the female ends and connecting them to the ON/OFF switch.

Diagram 5

Do not operate the appliance if the glass panel(s) are removed, cracked or broken. Replacement of the glass panel(s) should be done by a qualiﬁ ed

service person.

15Regency® E21-2 Gas Fireplace Insert

INSTALLATION

FLUSH LOUVERS

1) The Top Louver is held in place by Spring

Clips. Push into place as shown.

2) Install the Spring Hinges on the left and right

side of the bottom of the Firebox using 2 screws per hinge.

3) Place the Bottom Louver near the hinge. Flip

hinge over the Bottom Louver and secure using 3 screws.

OPTIONAL BAY FRONT

IMPORTANT

Flush glass must stay in place when bay option is used. The bay front is a decorative overlay only.

1) Place the bay door onto the 2 pins on the

top of the unit.

2) Position 2 magnets on the back of each trim

piece close to the ends. Place the top and bottom trim pieces on the bay front.

3) Install top and bottom louvers.

BAY LOUVERS

1) Install top louver by sliding the two bracket

clips into the brackets located on top of the bay door. See below. The ﬁ tted louver leaves a small gap between faceplate bottom and louver top.

Diagram 1

Note: Top and bottom louvers and brackets

are different. See diagram below.

Hinge

Location

Bottom Louver

2) Install bottom louver by sliding the two

bracket clips into the brackets located underneath the bay door and secure with 2 screws into the bracket on the bottom of the Bay Front as per diagram 1.

NOTE: The top and bottom trim pieces

are different.

16 Regency® E21-2 Gas Fireplace Insert

INSTALLATION

Conversion Kit# 534-969 from NG to LP

THIS CONVERSION MUST BE DONE BY A QUALIFIED GAS FITTER

IF IN DOUBT DO NOT DO THIS CONVERSION !!

Each Kit contains one LPG Conversion Kit and one DC Sparker Kit.

LPG Conversion Kit Contains: Qty. Part # Description

1 904-163 Burner Oriﬁ ce #54 1 904-529 5/32" Allen Key 1 918-590 Label "Converted to

LPG" 1 908-528 Red "LPG" label 1 910-037 LP Injector (Pilot Oriﬁ ce) 1 910-233 Thermodisc Switch 1 918-482 Instruction Sheet

DC Sparker Kit Contains: Qty. Part # Description

1 820-475 Bracket DC Sparker 1 820-476 Bracket DC Sparker 1 904-153 Washer #8 External Star 1 904-330 Nut 8-32 Hex 1 904-438 Plug Nylon 0.750 Hole,

Black

1 904-531 Bushing Split Plastic

0.500 in.

1 904-543 Screw 8-32 x 3/4 Pan

Head

2 904-553 Screw #8 x 1/2 Type "B",

Black Oxide

1 910-073 Spark Generator Battery

Holder

1 910-074 Spark Generator Switch

C/W Wire

1 910-078 Battery Size AA

Energizer En91 1 910-199 Clip Wire Holder 1 910-903 Wire Fan To Power Cord

Ground 30 in. 904-781 Velcro Hook, Black 904-782 Velcro Hook, Black

6) Remove the Grate by removing the

screws on each side of the grate.

Remove the 2 screws holding

the grate in position.

7) Remove the Burner Tray by removing 1

screw on each side of the tray, then slide the tray to the left and lift out.

Remove the 2 screws,

push Burner Tray to the left, and lift off.

8) Pull off the pilot cap to expose the pilot

oriﬁ ce.

9) Unscrew the pilot oriﬁ ce with the allen

key (provided) and replace with the LP pilot oriﬁ ce in the kit.

10) Remove burner oriﬁ ce with 1/2"

wrench. Use another wrench to hold onto the elbow behind the ofﬁ ce Replace with the #54 oriﬁ ce in the Kit.

Burner Oriﬁ ce

11) Turn control knob to the “OFF”

position.

12) Remove the black protection cap by

hand from the high-low knob (Fig.1).

Fig. 1

13) Insert a 5/32” or 4mm Allen wrench into

the hexagonal key-way of the screw (Fig. 2), rotate it counter-clockwise until it is free and extract it.

Installation of LPG Conversion Kit:

1) Turn the unit off and allow it to cool to

room temperature.

2) Shut off gas supply.

3) Unplug or disconnect power source to

stove.

4) Remove glass front (see Door Glass

Replacement section in the manual).

5) Remove logs and brick panels (if installed).

Fig.2

17Regency® E21-2 Gas Fireplace Insert

INSTALLATION

14) Check that the screw is clean and if

necessary remove dirt.

15) Flip the screw (Fig. 3).

Fig.3

16) Using the Allen wrench as shown in

Fig.4, rotate the screw clockwise until snug, do not overtighten.

Fig.4

WARNING!

Also check that the pilot and main

burner injectors

are appropriate for the gas type.

19) Replace Burner Tray and reverse steps

6) to 1).

20) Adjust the burner aeration setting from

1/8" to 3/16" as required for the best ﬂ ame picture.

21) Remove the switch cover from the

left side of the body base and pull the thermodisc out of the bracket under the left side of the ﬁ rebox bottom and replace with the Thermodisc supplied with this kit.

25) Remove the Piezo Ignitor by unscrewing

the nut at the back of the mounting bracket.

Ignitor

Wire

Piezo

Ignitor

26) Disconnect the ignitor wire from the

Piezo Ignitor and connect it to the DC Sparker.

Sparker

Ignitor

Wire

WARNING!

Do not overtighten the screw.

Recommended to

grip the wrench by the short side.

17) Verify that if the conversion is from NG to

LPG, the screw must be re-assembled with the red o-ring visible (Fig. 5).

Red o-ring visible

Fig.5

18) Re-assemble the black protection cap

(Fig. 6).

LPG Configuration

Remove the 2 nuts holding the switch box in

place, then pull the

thermosdisc out of the bracket.

22) Attach the label "This unit has been

converted to LPG" near or on top of the serial # decal.

23) Replace the yellow "NG" label with red

"LPG" label.

Installation of the DC Sparker:

24) Locate the Piezo Ignitor situated at the

side of valve.

Piezo Ignitor

27) Install the 3/4" nylon plug to cover up the

hole on the mounting bracket.

28) Connect the DC spark generator wires

to the SIT Valve with the screw, which is provided in the kit.

Fig. 6

18 Regency® E21-2 Gas Fireplace Insert

INSTALLATION

29) Locate the ground lug at the receptical

box, left of the unit.

30) Connect one end of the supplied green

ground wire to the lug with the nut and washer from the kit.

Ground

wire from

kit

33) Plug the DC spark generator wires to the

DC Sparker.

34) Connect the ground wire to the DC Sparker

mounting bracket.

Chain

37b) Recommended location to mount the DC Sparker.

37c) Note: Remove the bottom louver by

unscrewing the four screws located on the hinges.

31) Install the 1/2" bushing to the heat

shield.

32) Run the other end of the ground wire

and DC spark generator wires through the bushing on the heat shield.

Heat Shield

35) Install the supplied battery into the DC

Sparker Box by opening the battery compartment.

NOTE: The battery in the DC Sparker

Box will need to be replaced annually.

Battery

Compartment

38) Tie up the loose wire with the wire clip.

36) Mount the heat shield to the DC Sparker.

Secure into place with the velcro, which is provided in the kit.

39) Check for gas leaks.

40) Check inlet and outlet pressures.

41) Check operation of ﬂ ame control.

42) Check for proper ﬂ ame appearance and

glow on logs.

37a) Find a location which is not too hot and

is easy to reach for changing the battery. Note: It should be kept away from the chain.

Installer Notice:

These instructions must

be left with the appliance.

19Regency® E21-2 Gas Fireplace Insert

INSTALLATION

FULL SCREEN DOORS

1) Hold the full screen door up against the unit in order to make the

following wire connections.

Pull the ON/OFF connector wires thru the box and connect them to

the switch.

Connect the fan switch wires with the wire connectors from the fan

speed control. Place clips over wires and tuck into side trim.

3) Completely secure full screen door to the unit by securing 4 screws

to the Left and Right Side Trim.

4) Secure the Top Frame by sliding it on the screws at the top of the full

screen door. It is held in place by magnets.

2) Lift the unit up slightly and push down on the corners of the Bottom

Trim Bracket and slide under unit.

Push in Corners

Bottom Trim

Bracket

Screw

Top Frame

20 Regency® E21-2 Gas Fireplace Insert

INSTALLATION

5) Install Spring Hinges to the Left and Right Side of the bottom of the

ﬁ rebox using 2 screws per hinge.

6) Place Bottom Frame near hinge. Flip hinge over Bottom Frame and

secure with 3 screws each.

Hinge Location

Bottom Frame

7) Install the Left and Right Side Screen Doors by placing over top of

the hinges on the faceplate.

Hold the door at a 45 degree angle to avoid scratching the

faceplate.

Hinge

Screen Door

8) Close screen doors.

21Regency® E21-2 Gas Fireplace Insert

INSTALLATION

REMOTE CONTROL

Use the Regency Remote Control Kit approved for this unit. Use of other systems may void your warranty.

The remote control kit comes with a hand held transmitter, a receiver and a wall mounting plate.

1) Choose a convenient location on the wall

to install the receiver and the receptacle box (protection from extreme heat is very important). Run wires from the ﬁ replace to that location. Use Thermostat Wire Table.

2) Connect the two wires to the gas valve. See

diagram below.

CAUTION

Do not wire millivolt

remote control wires

to 120V wire.

3) Install 3 AAA alkaline batteries in transmitter

and 4 AA alkaline batteries in the receiver. Install the receiver and its cover in the wall. Switch the remote receiver to "remote" mode. The remote control is now ready for operation.

WALL SWITCH

1) Run the wire through the right or left side

inlet opening. Be careful not to damage the wire.

Note: We recommend a maximum of 15'

of wire but if you wish to go with a longer run, use the Thermostat Wire Table.

2) Connect the wire to the supplied wall switch

and install into the receptacle box.

CAUTION

Do not wire millivolt

wall switch wire

to 120V wire.

WALL THERMOSTAT

A wall thermostat may be installed if desired, connect the wires as per the wiring diagram. Use table below to determine the maximum wire length.

Note: Preferable if the thermostat is

installed on an interior wall.

Regency offers an optional programmable thermostat but any 250-750 millivolt rated nonanticipator type thermostat that is CSA, ULC or UL approved may be used.

CAUTION

Do not wire millivolt

wall thermostat wires

to 120V wire.

Thermostat Wire Table

Recommended Maximum Lead Length

(Two-Wire) When Using Wall

Thermostat (CP-2 System)

Wire Size Max. Length

14 GA. 16 GA. 18 GA. 20 GA. 22 GA.

50 Ft. 32 Ft. 20 Ft. 12 Ft.

9 Ft.

22 Regency® E21-2 Gas Fireplace Insert

OPERATING INSTRUCTIONS

FINAL CHECK

Before leaving this unit with the customer, the installer must ensure that the appliance is ﬁ ring correctly. This includes:

1) Clocking the appliance to ensure the

correct ﬁ ring rate (rate noted on label) at 15 minutes.

2) If required, adjusting the primary air to ensure

that the ﬂ ame does not carbon. First allow the unit to burn for 15 min. to stabilize.

3) Check for proper draft.

CAUTION Any alteration to the product that causes sooting or carboning that results in damage to the unit is not the responsibility of the manufacturer and will not be covered by the warranty.

OPERATING

INSTRUCTIONS

Before operating this appliance, proceed through the following check list.

1) Read and understand these Instructions before operating this appliance.

2) Check to see that all wiring is correct and

enclosed to prevent possible shock.

3) Check to ensure there are no gas leaks.

4) Make sure the glass door is in place. Never operate the appliance with the door glass removed.

5) Verify that all venting and the cap is

unobstructed.

6) Verify log placement. If the pilot cannot be

seen when lighting the unit - the logs or the embers have been incorrectly positioned.

7) The unit should never be turned off and on

again without a minimum of a 60 second wait.

8) When lighting the appliance, the inside of

the glass may fog up, this will burn off after a few minutes of operation.

Gas In

Shut Off

Hi-Low

Pilot Adjust

TPTH TP TH

Gas Out

LIGHTING PROCEDURE

NOTE: For all propane units and units

equipped with electric spark boxes, see "Copy of Lighting Plate Instructions" section for more details.

IMPORTANT: Gas on/off knob cannot be turned from "PILOT" to "OFF" unless it is partially depressed.

1) Open the bottom louver assembly

2) If the control knob is in the "OFF" position

proceed to Step 5.

3) Push in gas control knob slightly and turn

clockwise to "OFF". Knob cannot be turned from "PILOT" to "OFF" unless knob is pushed in slightly. Do not force.

4) Wait ﬁ ve minutes to allow gas, that may

have accumulated in the main burner compartment, to escape. If you do smell gas, follow the instructions on the front of this manual. If you don't smell gas continue on to the next step.

5) Turn the gas control counter clockwise to

"PILOT".

6) Push in control knob all the way and hold

in. Continually push and release the black button on spark igniter until pilot lights. Continue to hold the control knob in for approximately one minute, then release the gas control knob. The pilot ﬂ ame should continue to burn. If the pilot does not remain lit, repeat operation allowing a longer period before releasing gas control knob.

7) Turn gas control knob counter clockwise to

"ON".

8) Use the rocker switch to operate main

burner.

9) Rotate the variable ﬂ ame control to adjust

the ﬂ ame height higher or lower.

10) Close the bottom louver assembly.

SHUTDOWN

PROCEDURE

1) Use the rocker switch to turn off the main

burner.

2) Open the bottom louver assembly.

3) Push in the gas control knob slightly and

turn clockwise to "OFF". Do not force.

4) Disconnect all electric power and gas to the appliance if service is to be performed.

FIRST FIRE

The ﬁ rst ﬁ re in your stove is part of the paint curing process. To ensure that the paint is properly cured, it is recommended that you burn your ﬁ replace for at least four (4) hours the ﬁ rst time you use it with the fan on. When ﬁ rst operated, the unit will release an odour caused by the curing of the paint, the burning off of any oils remaining from manufacturing. Smoke detectors in the house may go off at this time. Open a few windows to ventilate the room for a couple of hours.

The glass panel may require cleaning after the unit has cooled down.

DO NOT ATTEMPT TO CLEAN THE GLASS WHILE IT IS HOT.

Do not use abrasive cleaners on the glass.

Note: When the glass is cold and the

appliance is lit, it may cause condensation and fog the glass. This condensation is normal and will disappear in a few minutes as the glass heats up.

DO NOT BURN THE APPLIANCE WITHOUT THE GLASS FRONT IN PLACE.

23Regency® E21-2 Gas Fireplace Insert

OPERATING INSTRUCTIONS

COPY OF LIGHTING PLATE INSTRUCTIONS

LIGHTING INSTRUCTIONS

as Inlet

TO TURN OFF GAS APPLIANCE

24 Regency® E21-2 Gas Fireplace Insert

MAINTENANCE

AUTOMATIC

CONVECTION FAN

OPERATION

The fan operates automatically, turn the knob on the side of the faceplate to adjust to the desired speed. The fan will turn on as the stove comes up to operating temperature. After the unit has been turned off and the unit cooled to below a useful heat output range the fan will shut off automatically.

NORMAL OPERATING

SOUNDS OF GAS

APPLIANCES

It is possible that you will hear some sounds from your gas appliance. This is perfectly normal due to the fact that there are various gauges and types of steel used within your appliance. Listed below are some examples. All are normal operating sounds and should not be considered as defects in your appliance.

Blower:

Regency® gas appliances use high tech blowers to push heated air farther into the room. It is not unusual for the fan to make a "whirring" sound when ON. This sound will increase or decrease in volume depending on the speed setting of your fan speed control.

Burner Tray:

The burner tray is positioned directly under the burner tube(s) and logs and is made of a different gauge material from the rest of the ﬁ rebox and body. Therefore, the varying thicknesses of steel will expand and contract at slightly different rates which can cause "ticking" and "cracking" sounds. You should also be aware that as there are temperature changes within the unit these sounds will likely re-occur. Again, this is normal for steel ﬁ reboxes.

Blower Thermodisc:

When this thermally activated switch turns ON it will create a small "clicking" sound. This is the switch contacts closing and is normal.

Pilot Flame: While the pilot ﬂ ame is on it can make a very slight "whisper" sound.

Gas Control Valve: As the gas control valve turns ON and OFF, a dull clicking sound may be audible, this is normal operation of a gas regulator or valve.

Unit Body/Firebox: Different types and thicknesses of steel will expand and contract at different rates resulting in some "cracking" and "ticking" sounds will be heard throughout the cycling process.

MAINTENANCE

INSTRUCTIONS

1) Always turn the gas valve to off before

cleaning. For relighting, refer to lighting instructions. Keep the burner and control compartment clean by brushing and vacuuming at least once a year.

When cleaning the logs, use a clean soft

paint brush as the logs are fragile and easily damaged.

2) Clean (never when unit is hot) appliance,

door and louvers with a damp cloth. Never use an abrasive cleaner. The gold louvers (and optional gold door) may be scratched if abrasives are used to clean them.

The heater is ﬁ nished in a heat resistant

paint and should only be reﬁ nished with heat resistant paint (not with wall paint). Regency® uses StoveBrite Paint - Metallic Black #6309.

3) Make a periodic check of burner for proper

position and condition. Visually check the ﬂ ame of the burner periodically, making sure the ﬂ ames are steady; not lifting or ﬂ oating. If there is a problem, call a qualiﬁ ed service person.

4) The appliance and venting system must be

inspected before use, and at least annually, by a qualiﬁ ed ﬁ eld service person, to ensure that the ﬂ ow of combustion and ventilation air is not obstructed.

During the annual service call, the burners

should be removed from the burner tray and cleaned. Replace the embers but do not block the pilot.

5) Keep the area near the appliance clear and

free from combustible materials, gasoline and other ﬂ ammable vapours and liquids.

6) Each time the appliance is lit, it may cause

condensation and fog the glass. This condensation and fog is normal and will disappear in a few minutes as the glass heats up.

Never operate the appliance without the glass properly secured in place or with the door open.

7) Verify proper operation after servicing.

8) Periodically check the pilot ﬂ ames, see the

diagrams in the "Valve Description" section. If you have an incorrect ﬂ ame pattern, contact your Regency® dealer for further instructions.

WARNING: CHILDREN AND ADULTS SHOULD BE ALERTED TO THE HAZARDS OF HIGH SURFACE TEMPERATURE AND SHOULD STAY AWAY TO AVOID BURNS OR CLOTHING IGNITION. YOUNG CHILDREN SHOULD BE CAREFULLY SUPERVISED WHEN THEY ARE IN THE SAME ROOM AS THE APPLIANCE.

CAUTION: ANY SAFETY SCREEN OR GUARD REMOVED FOR SERVICING AN APPLIANCE MUST BE REPLACED PRIOR TO OPERATING THE APPLIANCE.

CLOTHING OR OTHER FLAMMABLE MATERIAL SHOULD NOT BE PLACED ON OR NEAR THE APPLIANCE.

LOG REPLACEMENT

The unit should never be used with broken logs. Turn off the gas valve and allow the unit to cool before opening door to carefully remove the logs. The pilot light generates enough heat to burn someone. If for any reason a log should need replacement, you must use the proper replacement log. The position of these logs must be as shown in the diagram under Log Installation.

NOTE: Improper positioning of logs may

create carbon build-up and will alter the unit’s performance which is not covered under warranty.

GLASS GASKET

If the glass gasket requires replacement use 7/8" ﬂ at glass gasket (Part # 936-243) for the Bay Front and for the Flush Front.

GOLD-PLATED ACCESSORIES

The 24 carat gold plated ﬁ nish on the accessories requires little maintenance, and need only be cleaned with a damp cloth. DO NOT use abrasive materials or chemical cleaners, as they may harm the ﬁ nish and void the warranty.

Clean any ﬁ ngerprints off before turning the unit on. If the top louvers start to discolour, check the door gasket seal and replace if necessary.

25Regency® E21-2 Gas Fireplace Insert

MAINTENANCE

DOOR GLASS

REPLACEMENT

Your Regency® stove is supplied with high temperature, 5 mm Neoceram ceramic glass that will withstand the highest heat that your unit will produce. In the event that you break your glass by impact, purchase your replacement from an authorized Regency® dealer only, and follow our step-by-step instructions for replacement.

Bay Glass Removal

1) Remove the door from the unit and place

on a soft surface to prevent scratching.

2) Remove the nuts holding the glass retainers

in place.

3) Remove the glass retainers (sides, top and

bottom).

4) Replace the glass. The glass must have gasketing around it.

5) Reverse the previous steps, replace the

retainers and fasten with the nuts but do not over tighten, as this can break the glass.

6) Replace door on the stove and check the seal.

REMOVING VALVE

ASSEMBLY

1) Disconnect the power.

2) Shut off the gas.

3) Remove top and bottom louvers.

4) Remove top and bottom trim.

5) Remove glass.

6) Remove log set & embers, and brick

panels.

7) Disconnect the gas line.

8) Remove wires from valve (top and bottom

terminals).

9) Remove the burner tray by removing the 1

screw on each side, then slide the tray to the left and lift out.

12) Remove the 2 screws on each side of the

ﬁ rebox bottom and 4 screws on the rear wall., and lift out.

13) Remove valve assembly from stove body

by removing 3 phillips screws.

14) Remove the valve from the bracket and

replace. Reverse steps to install valve.

Flush Glass Replacement

Replace with new ﬂ ush front per instructions in the "Flush Glass" section.

Remove 2 screws, then push burner tray to

left and lift out.

10) Remove the 2 screws to the right of the

cutout on the ﬁ rebox bottom.

11) Remove the switch cover from the left side

of the body base and pull the thermodisc out of the bracket under the left side of the ﬁ rebox bottom.

Remove the 2 nuts

holding the switch

box in place, then pull the

thermosdisc out of

the bracket.

REMOVING THE FAN

IMPORTANT

Disconnect power supply

before servicing

1) Disconnect the power.

2) Shut off the gas.

3) Remove top and bottom louvers.

4) Remove top and bottom trim.

5) Remove glass.

6) Remove logs, embers, and brick panels.

7) Remove Burner Tray and Firebox bottom

- see steps 9) to 12) in "Removing Valve Assembly.

8) Remove wires from fan.

9) Lift fan off of the two pins.

10) Reverse steps to install fan.

26 Regency® E21-2 Gas Fireplace Insert

MAIN ASSEMBLY

Part # Description Part # Description

PARTS LIST

530-518/P Fan Assembly

1) 910-331/P Fan Motor (120V)

2) 910-750 Power Cord (120V) 910-752 Wire Harness (Intermediate)

3) * Firebox Bottom

4) 936-238 Soft Fiber Gasket 8mm

5) 936-233 3/4" Rope Gasket

7) W241050 Fan AUTO ON/OFF Thermodisc - NG 910-233 Fan AUTO ON/OFF Thermodisc - LP

8) * Thermodisc Bracket

10) 532-516 Draft Hood Slide Plate

12) 910-343 Spill Switch

13) * Spill Switch Bracket

17) 532-012 Bafﬂ e

532-910 Flush Louver (set)-Black 532-912 Flush Louver (set)-Gold/Black 532-914 Flush Louver (set)-Steel/Black

21) * Top Flush Louver

23) * Bottom Flush Louver

530-952 Bay Louver (set)-Black 530-954 Bay Louver (set)-Gold/Black 530-955 Bay Louver (set)-Steel/Black

25) * Top Bay Louver

26) * Bottom Bay Louver

532-901 Brick Panel Set - Standard Brown 532-902 Brick Panel Set - Standard Red 532-903 Brick Panel Set - Herringbone Brown 532-904 Brick Panel Set - Herringbone Red

33) * Brick Panel - Rear

34) * Brick Panel - Left Side

35) * Brick Panel - Right Side

36) 400-090 Brick Clips

38) 402-046 Glass Support Trim - Black

39) 530-547/P Flush Front Glass Assembly

49) 532-920 Offset Flue Adaptor Kit (optional)

530-936 Zero Clearance Kit (optional) 532-926 4" Hearth Trim Zero Clearance (optional)

918-510 Manual

*Not available as a replacement part.

36 34

BRICK PANEL SET

8 7

FR O N TS PLEASE REFER

SEPARATE ILLU ST R ATION

27Regency® E21-2 Gas Fireplace Insert

PARTS LIST

BURNER ASSEMBLY & LOG SET

Part # Description

533-574/P Valve Assembly- NG 533-576/P Valve Assembly - LPG

52) 910-468 Valve SIT - NG/LPG

53) 910-190 Piezo Ignitor & Nut

56) 910-076 Pilot Assembly - SIT - 3 ﬂ ame -NG

910-077 Pilot Assembly - SIT - 3 ﬂ ame - Propane

57) 910-341 Thermopile

58) 910-096 Pilot Hood

59) 910-030 Electrode

904-162 #43 Oriﬁ ce (NG) 904-163 #54 Oriﬁ ce (LP)

61) 402-526 Grate/Diffuse Assembly

62) 532-530 Burner Assembly - NG/LP

69) 532-930 Complete Log Set

534-969 Conversion to Propane Kit

*Not available as a replacement part.

28 Regency® E21-2 Gas Fireplace Insert

BAY & FLUSH FRONT ASSEMBLY

PARTS LIST

Part # Description Part # Description

Bay Door

530-950 Complete Bay Front c/w Black Trim

106) 940-312/P Side Glass

107) 936-243 Gasket - Adhesive Backed 7/8"

108) 940-313/P Center Glass

110) 402-905 Bay Brick Panel - Standard Brown 402-906 Bay BricK Panel - Standard Red

111) 400-153 Bay Glass Trim Top-Black

112) 904-196 1" Round Ceramic Magnet

113) 400-152 Bay Glass Trim Bottom - Black

402-956 Gold Trim Bay Front 402-958 Steel Trim Bay Front

114) * Glass Retainer - Side - Top & Bottom

115) * Glass Retainer - Center - Top & Bottom

Flush Door

530-547/P Flush Door Assembly Complete

107) 936-243 Gasket - Adhesive Backed 7/8"

153) * Glass Side Trim

154) * Flush Glass

157) * Screw #10-24 x 1/2" Truss Head

158) 402-033 Flush Glass Bracket

*Not available as a replacement part.

29Regency® E21-2 Gas Fireplace Insert

PARTS LIST

FACEPLATE ASSEMBLY

Part # Description

91) 910-330 Fan Speed Control (120 V)

92) 904-569 Fan Speed Control Knob

93) 910-246 Burner Switch ON/OFF (2 way)

400-950 Hearth Trim 1" Standard 320-940 Hearth Trim 1" Oversize 400-926 Hearth Trim 2" Standard 320-942 Hearth Trim 2" Oversize

94) 400-928 Hearth Trim 4" Standard

95) 320-944 Hearth Trim 4" Oversize 400-959 Hearth Trim 6" Standard 320-946 Hearth Trim 6" Oversize

532-918 Faceplate & Trim (Set) - Standard-Contour - Black

121) * Faceplate Standard-Contour- Side Right

122) * Faceplate Standard-Contour-Top

123) * Faceplate Standard-Contour- Side Left

124) * Faceplate Standard-Contour- Trim Right

125) * Faceplate Standard-Contour- Trim Top

126) * Faceplate Standard-Contour- Trim Left 532-950 Faceplate Trim - Brass (ﬁ t contour standard only)

532-919 Faceplate & Trim (Set) - Oversize-Contour - Black

141) * Faceplate Contour- Oversize-Side Right

142) * Faceplate Contour- Oversize-Top

143) * Faceplate Contour- Oversize-Side Left

144) * Trim Contour-Oversize-Side Right

145) * Trim Contour-Oversize-Top

146) * Trim Assy-Contour-Oversize-Side Left

531-933 Molded Faceplate & Trim (Set)

181) * Faceplate Molded - Side Right

182) * Faceplate Molded - Top

183) * Faceplate Molded - Side Left

184) * Mounting Bracket - Right

185) * Filler Bracket

186) * Mounting Bracket - Left

187) * Screw - #8 x 3/4" Pan Head

402-918 Faceplate & Trim (Set) - Zero Clearance Kit-Contour 532-927 Custom Faceplate

190) * Screw - #8 x 1/2" Black Self Tapping

199) 948-216 Regency® Logo

532-940 Full Screen Doors - Black 532-942 Full Screen Doors - Nickel 532-943 Full Screen Doors - Copper

*Not available as a replacement part.

30 Regency® E21-2 Gas Fireplace Insert

WARRANTY

Regency Fireplace Products are designed with reliability and simplicity in mind. In addition, our internal Quality Assurance Team carefully inspects each unit thoroughly before it leaves our facility. FPI Fireplace Products International Ltd. is pleased to extend this limited lifetime warranty to the original purchaser of a Excalibur Product. This warranty is not transferable.

The Warranty: Limited Lifetime

The combustion chamber, heat exchanger, burner tubes/pans, logs, brick panels and gold plating (against defective manufacture only) are covered under the Limited Lifetime Warranty for ﬁ ve (5) years for parts and subsidized labour* and parts only thereafter.

Glass is covered for lifetime against thermal breakage only, parts and subsidized labour* for ﬁ ve (5) years and parts only thereafter from date of purchase.

External casting, surrounds and grills are covered against cracks and warps resulting from manufacturer defects, parts and subsidized labour* for three (3) years from the date of purchase and parts only thereafter.

Special Finishes - One year on brushed nickel and antique copper full screens and doors. You can expect some changes in color as the product "ages" with constant heating and cooling. FPI warranties the product for any manufacturing defects on the original product. However, the manufacturers warranty does not cover changing colors and marks, ie. ﬁ nger prints, etc applied after the purchase of the product. Damage from the use of abrasive cleaners is not covered by warranty.

Electrical and mechanical components such as blowers, switches, wiring, thermodiscs, FPI remote controls, spill switches, thermopiles, thermocouples, pilot assembly components, and gas valves are covered for two years parts and one year subsidized labour* from the date of purchase. Blowers and valves replaced under warranty are considered repairs and continue as if new with appliance. ie. twelve (12) months from original purchase date of appliance with a minimum of three (3) months coverage from date of replacement.

FPI venting components are covered parts and subsidized labour* for three (3) years from date of purchase.

Simpson Dura-Vent venting components (Direct Vent units) are covered by Simpson Dura-Vent Inc. warranty.

Repair/replacement parts purchased by the consumer from FPI after the original coverage has expired on the unit will carry a 90 day warranty, valid with a receipt only. Any item shown to be defective will be repaired or replaced at our discretion. No labor coverage is included with these parts.

Conditions:

Any part or parts of this unit which in our judgement show evidence of such defects will be repaired or replaced at FPI's option, through an accredited distributor or agent provided that the defective part be returned to the distributor or agent Transportation Prepaid, if requested.

Porcelain/Enamel - Absolute perfection is either guaranteed nor commercially possible. Any chips must be reported and inspected by an authorized dealer within three days of installation. Reported damage after this time will be subject to rejection.

It is the general practice of FPI to charge for larger, higher priced replacement parts and issue credit once the replaced component has been returned to FPI and evaluated for manufacturer defect.

The authorized selling dealer is responsible for all in-ﬁ eld service work carried out on your Regency product. FPI will not be liable for results or costs of workmanship from unauthorized service persons or dealers.

At all times FPI reserves the right to inspect product in the ﬁ eld which is claimed to be defective.

All claims must be submitted to FPI by authorized selling dealers. It is essential that all submitted claims provide all of the necessary information including customer name, purchase date, serial #, type of unit, problem, and part or parts requested, without this information the warranty will be invalid.

Exclusions:

This limited Lifetime Warranty does not extend to or include paint, door or glass gasketing or trim.

At no time will FPI be liable for any consequential damages which exceed the purchase price of the unit. FPI has no obligation to enhance or modify any unit once manufactured. ie. as products evolve, ﬁ eld modiﬁ cations or upgrades will not be performed.

FPI will not be liable for travel costs for service work.

Installation and environmental problems are not the responsibility of the manufacturer and therefore are not covered under the terms of this warranty policy.

Embers, rockwool, gaskets, door handles and paint are not covered under the terms of this warranty policy.

Any unit which shows signs of neglect or misuse is not covered under the terms of this warranty policy.

The warranty will not extend to any part which has been tampered with or altered in any way, or in our judgment has been subject to misuse, improper installation, negligence or accident, spillage or downdrafts caused by environmental or geographical conditions, inadequate ventilation, excessive offsets, negative air pressure caused by mechanical systems such as furnaces, fans, clothes dryer, etc.

Freight damage to stoves and replacement parts is not covered by warranty and is subject to a claim against the freight carrier by the dealer.

FPI will not be liable for acts of God, or acts of terrorism, which cause malfunction of the appliance.

Performance problems due to operator error will not be covered by this warranty policy.

Products made or provided by other manufacturers and used in conjunction with the operation of this appliance without prior authorization from FPI, may nullify your warranty on this product.

Any alteration to the unit which causes sooting or carboning that results in damage to the interior / exterior facia is not the responsibility of FPI.

31Regency® E21-2 Gas Fireplace Insert

Regency® ﬁ replace products are designed

with reliability and simplicity in mind. In

addition, our internal Quality Assurance

Team carefully inspects each unit

thoroughly before it leaves our door.

Fireplace Products International Ltd. is pleased to extend this

Limited Lifetime Warranty to the

original purchaser of a Regency®

Product.

See the inside back cover for details.

http://www.regency-ﬁ re.com

Installer: Please complete the following information

Dealer Name & Address: ______________________________________________ ___________________________________________________________________ Installer: ___________________________________________________________ Phone #: ___________________________________________________________ Date Installed: ______________________________________________________ Serial No.: __________________________________________________________

Regency and energy are trademarks of FPI Fireplace Products International Ltd.

32 Regency® E21-2 Gas Fireplace Insert

Printed in Canada

Regency E21-NG2, E21-LP2 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual