Redring Reditap User Manual

“3 in 1” tap	Boiling water
	to “3 in 1”
	tap
sink	Drain
	Valve
	(as high as
	possible)

CONNECTION

SUMMARY

optional filter	hot
	water
	cold
	water
	in

13 Amp

mains

supply mainscold intowater tap1 in3

Newcombe House, Newcombe Way,

Orton Southgate, Peterborough, PE2 6SE

Technical Service Tel: [phone]

Technical Service Email:

[e-mail]

12/2016

16

556212701 Rev C

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REDITAP

BOILING UNIT

Installation and User Guide

IMPORTANT:

This booklet should be left with the user after installation and demonstration

INDEX
SECTION	Page
Important Safety Information ..........................	3-4
Pack Contents ..................................................	5
Installation Procedure ......................................	5
Fitting the Drain Valve .....................................	6
Locating & fitting the Boiler Unit ....................	7
Connecting the tubes .......................................	8
How the boiler works ......................................	10
Calibration Procedure ......................................	10
Technical Data & spare parts ..........................	11
De-scale Procedure ..........................................	12-13
Trouble shooting ..............................................	14
Guarantee ..........................................................	15
Connection Summary ......................................	16

The boiler unit is provided with 1.2 metres of mains cable with a moulded 3 pin UK plug. Appliance Fuse Rating - 10Amp

If the plug is removed to enable the cable to be routed, the supply cord has the following colour coding.

LIVE	- Brown
NEUTRAL	- Blue
EARTH	- Green / Yellow

IMPORTANT SAFETY INFORMATION

!This appliance MUST only be used for heating water

The servicing & maintenance of this product must be carried out by

!persons having knowledge and practical experience of the appliance. This boiler can be easily de-scaled anything beyond this should be entrusted to a recommended service agent

!DO NOT open the appliance whilst it is running as it contains very hot water. Ensure that the boiler is isolated from the mains electric supply &

the water has been cooled and before any servicing is carried out..

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GUARANTEE

Terms and Conditions for UK (outside UK contact your local distributor)

In the unlikely event of a product breakdown during the guarantee period you should contact our

Service and Repair Helpline who will be able to assist with the repair and advise of the best course of action to be taken.

Please DO NOT remove the product prior to making this call as this may invalidate your guarantee. Service and Repair Tel: [phone]

We guarantee this product for domestic use only, for a period of 24 months from the date of purchase. Within the guarantee period we will resolve, free of charge, any manufacturing defects in the product resulting from faulty workmanship or material on condition that:-

a)The product has been correctly installed and commissioned in accordance with our instructions and is being used on the supply circuit or voltage printed on the rating plate.

b)The product has been used in accordance with these instructions and has not been tampered with or otherwise subject to misuse, neglect or accident.

c)The product has not been taken apart, modified or repaired except by a person authorised by us.

d)Evidence of the date of purchase in the form of an invoice or receipt will be required in order to qualify under the terms of this guarantee.

e)The guarantee period for products used in light commercial applications will be limited to 12 months. We DO NOT recommend these products be used in heavy or unsupervised commercial applications.

f)For the service work to be undertaken free of charge, the work must only be undertaken by Redring Xpelair Group Limited, or our approved agents.

g)Service under guarantee has no effect on the expiry date. The guarantee on any exchanged parts or product ends when the original guarantee period ends.

EXCLUSIONS

This guarantee DOES NOT cover damage or defects arising from poor or incorrect installation, improper use or lack of maintenance, including the build-up of limescale. It is the responsibility of the installer to check that the installation parameters meet the requirements of the products, and any relevant regulations. If we are called out to a fault, which is subsequently identified as being an installation fault, we will make a charge.

It is important that the routine checks are completed before calling us out, as many issues can be simply diagnosed and resolved.

A charge will be made where a call under the terms of the guarantee has been booked and a failure was not product related, or an engineer arrives and is not able to gain access.

We make no guarantees as to response time for repairs.

We will endeavour to achieve the most timely response possible but while we indicate an average response time, this should not be taken as a guarantee.

The guarantee applies to a repair or replacement (at our discretion) of the product subject to the conditions above, and DOES NOT cover compensation for the loss of the product or consequential loss of any kind.

SCALE PREVENTION

Formation of scale occurs with hot water heaters operating at high temperatures in hard water areas. We strongly recommend the use of inline resin filters to protect the heater. The manufacturers guarantee does not extend to cover this natural phenomenon.

This guarantee does not affect your statutory rights.

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TROUBLESHOOTING

SELF HELP

If your boiler is not working satisfactorily, make the following checks before calling out the installer. Any one of these adjustments could restore the performance.

Light not on water hot	Unit up to temperature, will light again as the unit
	temperature drops.
Light not on water cold	Check electrical supply is connected and switched
	on.
No water flow when tap	Check water supply is on.
operated	Note: There can be a short delay dependent on
	how long the unit has been left unattended.
Tap ejects water when	Thermostat set too high.Turn anticlockwise to
heating, constant boiling.	reduce set temperature. Re-calibrate see page 10
	Allow time for drain valve to work.
Water not hot enough	Thermostat set too low. Turn clockwise slightly to
	increase set temperature. May need re-calibrating
	(see page10)
water flow reduced	Check tubes not kinked. Boiler may need descaling

PROFESSIONAL SERVICE

If the previous 'Self Help' checks fail to restore the performance, you should seek professional help.

The person who installed the boiler is probably the best one to investigate and correct it and is certainly the person to contact if you have had a problem in the guarantee period. The following additional checklist is provided for the benefit of the qualified service person.

WARNING:

SWITCH OFF THE ELECTRICITY AT THE LOCAL ISOLATOR BEFORE REMOVING THE COVER TO MAKE CHECKS.

Unit not heating - light on	Check circuit through element (50.4-58.7 Ohms) -
all the time	replace. Check continuity through run dry
	thermostat - replace
	Check thermal fuse - replace
Unit not heating - no light on.	Check fuse in plug
	Check circuit through thermostat - replace
Reduced flow	Check hoses are not kinked or damaged. Replace/
	re-route
	Check unit not excessively scaled up - De-scale
	(see relevant section).
	Descale drain valve - remove and soak in
	descaling solution.
	14

!Never use the appliance with a damaged power cord.

DO NOT use the boiler if the tubes are damaged or kinked in anyway.

!

If the product is going to be unused and unattended for a prolonged

!period of time, the boiler should be switched off. If this period exceeds 2 weeks the product should also be drained as well.

This product is only to be used with “3 in 1" style mixer taps

!recommended by the manufacturer under no circumstances should it be connected to any other tap.

The cleaning and user maintenance shall not be carried out by children

!as the appliance contains very hot water and the descaling solution is acidic.

This unit should be regularly de-scaled to maintain its performance if you

!live in an hard water area it is recommended that an inline resin filter be fitted to help to prevent excessive limescale build up in the appliance.

DO NOT use the appliance if you suspect it of being frozen , ensure it has

!fully thawed out before using it.

!This unit is NOT PRESSURIZED it is designed to be open vented. The drain valve is there to drain the tap and will drip in operation it is not an

indicator of a fault with the appliance. It is NOT a tundish

!The fuse rating of the boiler is 10 Amp.

We offer a technical advisory service on the telephone to installers and other customers with problems in the field.

Please call our technical team on: 0844 372 7766

Or alternatively email us on:

[e-mail]

Remember to quote the exact model you have. The model and serial number are located on a label on the front cover of the boiler.

Make a note of those numbers here, and be sure to quote them if you call for advice.

Date installed: . . . . . . . . . . . . . . . .

Model Number: 2256 . . . . . . . . . . . .

Serial Number: . . . . . . . . . . . . . . . . . . .

NOTE: You may be charged for a service call if you do not have the serial

number

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