Rca 25203 User Manual

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Two-Line Speakerphone

with Call Waiting Caller ID

User’s Guide

Please read this manual before operating this product for the ﬁrst time.

Model 25203

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Important Information

Equipment Approval Information

Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA.

1 Notiﬁcation to the Local Telephone Company

On the bottom of this equipment is a label indicating, among other information, the US number

and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this information to your telephone company.

The REN is useful in determining the number of devices you may connect to your telephone line

and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact your local telephone company.

A plug and jack used to connect this equipment to the premises wiring and telephone network

must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.

Notes

• This equipment may not be used on coin service provided by the telephone company.

• Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment if you are on a party line. Check with your local telephone company.

• Notice must be given to the telephone company upon permanent disconnection of your telephone from your line.

• If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this product does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualiﬁed installer.

US Number is located on the cabinet bottom

REN number is located on the cabinet bottom

2 Rights of the Telephone Company

Should your equipment cause trouble on your line which may harm the telephone network,

the telephone company shall, where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone company must: (1) promptly notify you of such temporary discontinuance; (2) afford you the opportunity to correct the situation; and (3) inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.

The telephone company may make changes in its communications facilities, equipment,

operations or procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service.

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Important Information

Interference Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

Privacy of Communications may not be ensured when using this product. If this equipment does cause harmful interference to radio or television reception, which can be

determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is

“receiving” the interference).

• Reorient or relocate and increase the separation between the telecommunications equipment and

receiving antenna.

• Connect the telecommunications equipment into an outlet on a circuit different from that to which

the receiving antenna is connected.

If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Ofﬁce, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies.

Notice: The changes or modiﬁcations not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Licensing

Licensed under US Patent 6,427,009.

Hearing Aid Compatibility

This telephone system meets FCC standards for Hearing Aid Compatibility.

FCC RF Radiation Exposure Statement

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.

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Table of Contents

Important InformatIon .....................2

EquIpmEnt approval InformatIon ...................2

ntErfErEncE InformatIon ...............................3

IcEnsIng ...................................................... 3

EarIng aId compatIbIlIty .............................3

fcc rf r

adIatIon ExposurE statEmEnt ..........3

IntroductIon ....................................6

INTRODUCTION ......................................................6

ARTS CHECKLIST ................................................. 7

ELEPHONE JACK REQUIREMENTS ..........................7

nstallatIon ..................................................7

MPORTANT INSTALLATION INFORMATION ................ 7

asE layout ..................................................8

connEctIons and sEtup .....................8

InstallIng tHE pHonE .....................................9

TTACHING THE DESKTOP PEDESTAL ......................11

ATA PORT ........................................................12

ALL MOUNTING THE PHONE ............................ 12

rogrammIng tHE tElEpHonE ........................13

ISPLAY LANGUAGE ............................................13

ANUALLY SETTING THE DATE AND TIME ............13

LASH TIME .......................................................14

OUR FORMAT ..................................................14

ALL ALERT TONE ..............................................15

OCAL AREA CODE .............................................15

EGIONAL AREA CODES .....................................16

OICE MAIL ACCESS CODES ...............................17

ESTORING THE DEFAULTS ................................... 17

connEctIons and sEtup ...................17

tElEpHonE opEratIon ...................................18

AKING CALLS WITH THE HANDSET ....................18

AKING CALLS WITH THE SPEAKERPHONE ...........18

AKING CALLS WITH THE OPTIONAL HEADSET .....18

ECEIVING CALLS WITH THE HANDSET ................. 19

ECEIVING CALLS WITH THE SPEAKERPHONE .........19

ECEIVING CALLS WITH THE OPTIONAL HEADSET .. 19

WITCHING BETWEEN THE SPEAKERPHONE, HANDSET,

AND HEADSET ...............................................19

RE-DIALING TELEPHONE NUMBERS ...................20

ALL TIMER .......................................................20

UTE ................................................................20

OLD ................................................................ 21

Placing a call on Hold .....................................21

Releasing a call fRom Hold ..............................21

FLASH ............................................................... 21

EDIAL ............................................................. 21

OLUME ............................................................21

RingeR Volume ....................................................21

sPeakeRPHone, Handset, and Headset Volume 22

CONFERENCE ......................................................22

O NOT DISTURB ..............................................22

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SE E M ARK ING ON BO TTO M / BA CK OF PRO DUC T

RISK OF ELECTRIC SHOCK DO NOT OPEN

WARNING: TO PREVENT FIRE OR ELECTRICAL SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.

THE LIGHTNING FLASH AND ARROW HEAD WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF “DANGEROUS VOLTAGE” INSIDE THE PRODUCT.

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

THE EXC LAMATION POINT WITHIN THE TRIANG LE IS A WARNING SIGN ALERTI NG YOU OF IMPORTANT INSTRU CTIONS ACCOMPANY ING THE PR ODUCT.

CAUTION:

Table of Contents

tElEpHonE opEratIon ......................22

VOICE MESSAGING .............................................23

tElEpHonE opEratIon ......................23

callEr Id (cId) .........................................24

UMMARY SCREEN .............................................24

ECEIVING AND STORING CID RECORDS ............. 24

EVIEWING CID RECORDS .................................25

AVING CID RECORDS TO MEMORY/PHONE

IRECTORY MEMORY .....................................25

ELETING A CID RECORD ..................................25

ELETING ALL CID RECORDS ............................. 25

IALING BACK ................................................... 25

ALL WAITING CALLER ID .................................26

callEr Id ......................................26

dIrEct accEss mEmory & dIrEctory mEmory 27

TORING A NAME AND NUMBER IN MEMORY .....27

EVIEWING STORED NAMES & NUMBERS ...........28

HANGING A STORED NAME OR NUMBER ...........28

TORING THE LAST NUMBER DIALED ................... 28

TORING A PAUSE ..............................................28

IALING A STORED NUMBER...............................29

HAIN DIALING..................................................29

DELETING A ONE-TOUCH MEMORY.....................30

ELETING A DIRECTORY MEMORY .......................30

ELETING ALL DIRECTORY MEMORY ....................30

mEmory ........................................30

dIsplay mEssagEs .......................................31

roublEsHootIng guIdE ................................32

EnEral product carE ................................33

ARRANTY ASSISTANCE .....................................34

ImItEd Warranty .......................................35

accEssory InformatIon ...................37

ndEx .............................................38

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Introduction

CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference.

Your Caller ID phone stores and displays speciﬁc information, provided by your local telephone company, to subscribers of Caller ID or similar caller identiﬁcation services.

Your Caller ID phone enables you to:

• Identify callers before you answer the phone.

• View the time and date of each incoming call.

• Record up to 99 Caller ID messages sequentially.

• Know who called while you were away.

To get the most from your new phone, we suggest that you take a few minutes right now to read through this user’s guide.

IMPORTANT: In order to use this unit, you must subscribe to either the standard Name/Number Caller ID Service or Caller ID with Call Waiting Service. To know who is calling while you are on the phone, you must subscribe to Caller ID with Call Waiting Service.

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Parts Checklist

Make sure your package includes the following items:

Connections and Setup

Base

Wall plate

Handset cord Line cords AC power adaptor

Handset

Desk Stand

Short Line cord

Telephone Jack Requirements

To use this phone, you need an RJ14C or two RJ11C type modular jacks, which might look like the one

Modular telephone line jack

pictured here, installed in your home. If you don’t have a modular jack, call your local phone company to ﬁnd out how to get one installed.

Installation

Important Installation Information

• Never install telephone wiring during a lightning storm.

• Never touch uninsulated telephone wires or terminals, unless the telephone line has been disconnected at the network interface.

• Use caution when installing or modifying telephone lines.

• Never install telephone jacks in wet locations unless the jack is speciﬁcally designed for wet locations.

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Connections and Setup

Base Layout

Menu button

Sel/Save button

Exit button

Display

Headset

button

Speaker

button

Directory button

button

(Conference)

Mute button

New Call Indicator

Confer

button

Microphone

Delete button

Memory 1-16

buttons

Dial button

Vol +/- buttons

CID buttons

Store button

DND button

Voicemail 1 button

Voicemail 2 button

Redial/Pause button

Flash button Hold button

Line 1 & 2 buttons

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Connections and Setup

Installing the Phone

1. Choose an area near an electrical outlet and telephone wall jack. Your phone should be placed on a level surface, such as a table top or desk.

2. Install 4 AAA-size alkaline batteries (not included) for back up power in the event of a power failure.

CAUTION: Unit will not work if electrical power fails and batteries are depleted or not installed. Therefore it is important that you replace them when “REPLACE BATTERY” shows in display in order to maintain unit operation. As a precaution, you may want to write down any stored information you do not want erased.

• Open the battery compartment door located on the bottom of the phone by inserting a ﬂathead screw driver into the battery door latch area and gently tilting the screw driver away from the battery door to release the latch.

• Insert the batteries as shown on the diagram inside the battery compartment.

• Snap the battery compartment door back into place.

IMPORTANT: If you are not going to use the telephone for more than 30 days, remove the batteries because they can leak and damage the unit.

3. Connect the AC power adaptor to an electrical outlet and the plug connector to the back of the base.

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Connections and Setup

CAUTION: To reduce risk of personal injury, ﬁre, or damage use only the 5-2495A power adaptor listed in the user’s guide. This power adaptor is intended to be correctly orientated in a vertical or ﬂoor mount position.

4. Connect the telephone line cords:

If you have two telephone lines installed on a single jack, plug one end of the straight telephone line cord into the jack marked Line 1+2 on the back of the base. Plug the other end into the 2-line wall jack.

If you have two separate telephone line jacks, plug one telephone line cord into the jack marked Line 1+2 and another cord into the jack marked Line 2. Plug the other end of each line cord into separate wall jacks.

NOTE: To use two line, you must have two telephone lines with unique telephone numbers. If you only have one telephone line, this phone will still operate, but only as a single line telephone.

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Connections and Setup

5. Connect the handset cord:

Plug one end of the coiled handset cord into the side of the base and the other end into the jack on the handset, and place the handset in the cradle.

6. Check for a dial tone. Lift the handset and listen for a dial tone. If you hear a dial tone, the phone is properly installed.

Attaching the Desktop Pedestal

1. Turn the phone over so that the bottom of the base is facing up and the end with data port and line jacks is pointing away from you.

2. Turn the desktop pedestal so that the side with four rectangle rubber feet is facing you.

3. Insert the tabs on the pedestal into the two lower slots on the bottom of the base, then push the pedestal downward until the tabs on the top of the pedestal snap (lock) into place.

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Connections and Setup

Data Port

This phone has a DATA PORT jack to connect an auxiliary phone device, such as a fax machine, computer modem, answering machine, or even a cordless phone.

The DATA PORT switch on the back of the phone controls the DATA PORT jack so you can choose Line 1 or Line 2.

Use the DATA PORT jack to hook up your fax machine, for example, and then set the DATA PORT switch to 2 in order to receive faxes on the phone number for Line 2.

If you are talking to someone on Line 2 and want them to fax something to you, change the DATA PORT switch to 1 and give him the phone number for Line 1. Your fax machine can now receive calls on Line 1.

IMPORTANT: Be sure to switch the fax machine back to the normal line when you are done because outside callers who may not know that you have multiple lines will not be able to reach your fax machine if they dial the normal fax line.

Wall Mounting the Phone

1. Remove the desktop stand from the base of the phone if it is already attached to the base unit.

2. Thread the AC adaptor cord through the cord channel on the bottom of the phone.

3. Connect the line cord to the wall jack and the phone.

4. Slip the mounting circles on the bottom of the phone over the wall plate posts and ﬁrmly slide the unit down into place.

5. Plug the AC adaptor cord into the power outlet.

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Connections and Setup

Programming the Telephone

Display Language

You may set the display language to English, French, or Spanish. The default is English.

1. Press the Menu button. The screen displays

2. Press Sel/Save.

3. Use the Review

4. When ﬁnished, press Sel/Save to save. To start over, press Exit to return to the LANGUAGE menu and repeat step 2.

3 or 4 button to select the language.

Manually Setting the Date and Time

NOTE: If you do not manually set the time and date, it is automatically set when you receive your ﬁrst Caller ID call. The unit resets the hour and minute each time a call is received.

1. Press the Menu button.

2. Use the Review

3. Press Sel/Save.

4. Use the Review

5. Press Sel/Save to save. The cursor moves to the minute ﬁeld.

6. Use the Review

7. Press Sel/Save to save. The cursor moves to the month ﬁeld.

8. Use the Review

9. Press Sel/Save to save. The cursor moves to the date ﬁeld.

10. Use the Review

11. Press Sel/Save to save. To start over, press Exit to return to the

3 or 4 button to scroll to TIME & DATE.

3 or 4 button to scroll to the desired hour.

3 or 4 button to select the minute.

3 or 4 button to select the month.

3 or 4 button to select the date.

LANGUAGE.

TIME & DATE menu.

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Connections and Setup

Flash Time

Depending on the services you have with the phone company, you may need to adjust the ﬂash timing. It can be set from 100ms or 600ms. The default is 600ms.

1. Press the Menu button.

2. Use the Review

3. Press Sel/Save.

4. Use the Review

5. Press Sel/Save.

6. Use the Review

7. Press Sel/Save to save. To start over, press Exit to return to the

Hour Format

You can set the clock for either 12-hour or 24-hour (military) format. The default is 12 hour.

1. Press the Menu button.

2. Use the Review

3. Press Sel/Save.

4. Use the Review

5. Press Sel/Save.

6. Use the Review

7. Press Sel/Save to save. To start over, press Exit to return to the

3 or 4 to scroll to PHONE OPTIONS.

3 or 4 to scroll to FLASH TIME.

3 or 4 to scroll to the desired setting.

FLASH TIME menu.

3 or 4 to scroll to PHONE OPTIONS.

3 or 4 to scroll to HOUR FORMAT.

3 or 4 to scroll between 12 HOUR and 24 HOUR.

HOUR FORMAT menu.

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Connections and Setup

Call Alert Tone

When the call alert tone is turned ON, you hear a call alert tone when you are on the phone and you receive a call on the other line. If you prefer to have incoming calls not interrupt or disturb your ongoing conversation, set the Call Alert Tone to OFF. The default is ON.

1. Press the Menu button.

2. Use the Review

3. Press Sel/Save button.

4. Use the Review

5. Press Sel/Save button.

6. Use the Review

7. Press Sel/Save to save. To start over, press Exit to return to the

Local Area Code

1. Press the Menu button.

2. Use the Review

3. Press Sel/Save.

4. Use the touch-tone pad to enter your area code.

NOTE: If you make a mistake, press Delete to clear all three digits and re-enter the area code.

5. When ﬁnished, press Sel/Save to save. To start over, press Exit to return to the AREA CODE menu and repeat Step 3.

3 or 4 button to scroll to PHONE OPTIONS.

3 or 4 button to scroll to CALL ALERT.

3 or 4 button to scroll to ON or OFF.

CALL ALERT menu.

3 or 4 button to scroll to AREA CODE.

ENTER DIGIT is displayed.

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Connections and Setup

Regional Area Codes

Depending on your area, you may need to set regional area codes. These are needed in order for the phone to determine the number format to display when a valid CID signal is received. Calls received that match any of the regional area codes display as 10 digits. If the number is not displayed correctly, the phone may not be able to dial back the number. You can store up to 6 regional area codes.

You may need to use this feature if you have:

• Multiple area codes

• Overlapping area codes

• Areas that require 10-digit dialing.

1. Press the Menu button.

2. Use the Review

3. Press Sel/Save.

4. Use the Review

5. Press Sel/Save.

6. Use the touch-tone pad to enter the code. Press Delete to clear and re-enter all three digits.

7. When ﬁnished, press Sel/Save to save and return to

3 or 4 button to scroll to REGION CODE.

3 or 4 to scroll to desired code #.

CODE # x.

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Connections and Setup

Voice Mail Access Codes

You can program a voice mail access code for each telephone line for quick access to your voice mail.

1. Press the Menu button.

2. Use the Review

3. Press Sel/Save.

4. Use the Review

5. Press Sel/Save.

6. Use the touch-tone pad to enter your voice mail access phone number.

• Use the Review

• Use the Delete button to erase a mistake and re-enter the correct digit.

7. Press Sel/Save to save. To start over, press Exit to return to

Restoring the Defaults

This feature allows you to reset all the menu settings to the original default settings.

1. Press the Menu button.

2. Use the Review

3. Press Sel/Save.

4. Use the Review

5. Press Sel/Save to save. To start over, press Exit to return to the

3 or 4 button to scroll to VM CODE.

3 or 4 button to scroll between L1 VM CODE and L2 VM CODE.

3 or 4 button to move the cursor in the display.

Lx VM CODE menu.

3 or 4 to scroll to RESTORE SET.

3 or 4 to scroll to YES.

REStore SET menu.

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Telephone Operation

Making Calls with the Handset

1. Pick up the handset and the phone automatically selects an open line.

2. Wait for a dial tone.

3. Dial a phone number.

4. Hang up the handset when ﬁnished.

Making Calls with the Speakerphone

1. Press the Speaker button and the phone automatically selects an open line.

2. Wait for a dial tone.

3. Dial a phone number.

4. Press Speaker when ﬁnished.

Making Calls with the Optional Headset

1. Connect a headset to the Headset jack on the side of the base.

2. Adjust the headset to rest comfortably on top of your head and over your ear.

3. Move the microphone to approximately 2 to 3 inches from your mouth.

4. Press the Headset button, and the phone automatically selects an open line.

5. Wait for a dial tone.

6. Dial a phone number.

7. Press Headset when ﬁnished.

NOTE: To converse using the headset, the handset must be placed in the cradle.

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Telephone Operation

Receiving Calls with the Handset

When the phone rings, the corresponding line’s indicator ﬂashes rapidly.

1. Pick up the handset (your phone automatically selects the ringing line).

2. When you are ﬁnished, hang up the handset.

Receiving Calls with the Speakerphone

When the phone rings, the corresponding line’s indicator ﬂashes rapidly.

1. Press the Speaker button. The speakerphone activates and automatically selects a line.

2. When you are ﬁnished, press Speaker.

Receiving Calls with the Optional Headset

When the phone rings, the corresponding line’s indicator ﬂashes rapidly.

1. Press the Headset button, and the phone automatically selects the line using the headset.

2. When you are ﬁnished, press Headset.

NOTE: Whether you are making or receiving a call, the caller is disconnected if you press another line without putting the call on hold ﬁrst.

NOTE: To converse using the headset, the handset must be placed in the cradle.

Switching Between the Speakerphone, Handset, and Headset

To switch to the speakerphone, press Speaker. The speakerphone indicator turns On.

To switch to the handset, pick up the handset. The speakerphone or headset turns Off.

To switch to the headset, press Headset. The headset indicator turns On. Place the handset in the cradle.

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Telephone Operation

Pre-Dialing Telephone Numbers

Pre-dialing lets you to enter, check , and edit a telephone number before engaging the line. There are several ways to pre-dial a telephone number:

• Manually enter the telephone number, or

• Press one of the 16 Memory location buttons, or

• Press Directory, followed by the Review memory.

• Press the Review

• Press the Redial button.

Then -

1. Press the Dial button. The phone automatically selects a line and activates the speakerphone.

2. Dial the number showing in the display.

3 or 4 buttons to scroll the CID memory, or

Call Timer

During a phone conversation, a built-in call timer displays the length of the call in minutes and seconds. When the call is ﬁnished, total time shows in the display for about 10 seconds. A call is timed even while it is on hold.

Mute

To have a private, off-line conversation, use the Mute feature. The party on the telephone line cannot hear you. A conversation can be muted during speakerphone, handset, or headset use.

1. Press Mute. The Mute indicator activates.

2. Press Mute to cancel and return to your phone conversation

3 or 4 button to search the phone book

NOTE: Switching from speakerphone to handset or headset cancels mute.

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Telephone Operation

Hold

Placing a Call on Hold

1. Press Hold. The indicator for the line on hold ﬂashes green.

2. Hang up or press another Line button.

Releasing a Call from Hold

Press the Line button for the call on hold. The phone automatically goes into speakerphone mode.

NOTE: If you want to change modes, lift the handset to switch to the handset, or press the Headset button to use the headset.

Flash

Use the Flash button to activate custom calling services such as Call Waiting, which is available through your local telephone company.

Redial

To quickly redial the last number you dialed (up to 32 digits):

1. Pick up the handset, or press Speaker or Headset.

2. The line is selected automatically.

3. Wait for a dial tone.

4. Press Redial.

Volume

The ringer, speaker, and handset/headset volumes can be set independently. Your telephone is preset but may be set to individual taste. To return to the default settings, press both the Vol 5 or 6 buttons simultaneously.

Ringer Volume

While the handset is on the cradle tap the Vol 5 or 6 button to increase or decrease the ringer loudness. The phone generates a sample ring at the selected setting.

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Telephone Operation

Speakerphone, Handset, and Headset Volume

While using the phone press the Vol 5 or 6 buttons to set the volume to a comfortable level. The phone stores the setting when you release the button.

Conference

This feature lets you connect two calls to make a conference call.

To connect with two calls:

1. Press any Line button. If you already have someone on the line, skip to Step 2.

2. Press Hold.

3. Press the another Line button to answer or make a second call

4. When the second call connects, press Confer.

To disconnect one line, press the line button for the party you want to continue talking with and the other party is automatically disconnected.

To disconnect both lines, hang up the handset or press Speaker if you are using the speakerphone or press Headset if you are using the headset.

To keep both parties on-line but talk to one party:

1. Press the Hold button to place both lines on hold.

2. To talk with one caller, press the corresponding Line button. The other line remains on hold.

3. To resume the conference call with both lines, press Confer.

Do Not Disturb

This feature disables an incoming call ring, within the time duration you selected. You can program the Do Not Disturb duration.

1. While the handset is on the cradle, press DND button. The DND indicator ﬂashes.

2. Use the Review minutes, 30 minutes, 45 minutes, 1 hour, or 2 hours and increase the duration by 1 hour intervals up to 24 hours.

3 or 4 button to select the duration. You may choose from 15

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Telephone Operation

3. Press the Sel/Save button to save your selection.

4. When the Do Not Disturb function is On, the DND indicator ﬂashes. To de-activate Do Not Disturb, press the DND button.

NOTE: When Do Not Disturb is On, you will still receive a ringing line indication, CID information, and New Call indicators.

Voice Messaging

Provided your phone company offers voice messaging service and you subscribe to it, the Voicemail indicator on the base ﬂashes to indicate a message is waiting. It stops ﬂashing after the message is reviewed.

IMPORTANT: You must have the voice mail access code programmed for this feature to work. See “Voice Mail Access Codes.”

1. Pick up the handset, or press Headset or Speaker.

2. Press Voicemail 1 for Line 1 voicemail or Voicemail 2 for Line 2 voicemail.

3. The unit auto dials the pre-programmed voice mail access number/code so you can access the voice mail stored at the phone company.

The user can also review the access number ﬁrst before dialing.

1. Press Voicemail 1 for Line 1 voicemail or Voicemail 2 for Line 2 voicemail.

2. The number shows in the display.

3. Pick up the handset, press Headset, or press Speaker.

4. The unit auto dials the pre-programmed voice mail access number so you can access the voice mail stored at the phone company.

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Caller ID

12:43 AM 12/31

29 NEW CALLS

12:43 AM 12/31

29 NEW CALLS

JOHN SMITH

327-555-2325

10:42 AM 12/30

NEW CALL#

Caller ID (CID)

Summary Screen

The summary screen shows the current time, current date and number of new calls to be reviewed. It is displayed until any button is pressed. Within 10 seconds of receiving a new call, the new caller information is displayed and the green NEW CALL indicator illuminates.

Battery Indicator

NOTE: The number of new calls is displayed until all new calls have been reviewed.

Time

Receiving and Storing CID Records

This unit receives and displays information transmitted by your local phone company. This information can include the phone number, date, and time; or the name, phone number, date, and time. The unit stores up to 99 call records for later review. When the call log is full, a new call automatically replaces the oldest call. NEW appears in the display for calls received that have not been reviewed.

Date

Number of New calls

CID phone number

CID name

Page 25

Caller ID

Reviewing CID Records

• Press the Review 3 or 4 to scroll the call records.

NOTE: When you scroll to the start/end of the list, START /END appears in the display.

Saving CID Records to Memory/Phone Directory Memory

1. While a name and telephone number shows in the display, press Sel/Save if you want to edit the information. Then follow the steps in the Storing a Name and Number in Memory section to edit and store the record.

2. If you do not need to edit the name or number, press the Store button followed by the Memory button, or press the Directory button to save the information in the Phone Directory memory.

Deleting a CID Record

To delete the record showing in the display, press the Delete button once.

Deleting All CID Records

This feature allows you to clear all CID records at once.

1. While viewing the CID record, press and hold the Delete button for two seconds. Delete ALL? shows in the display.

2. Press the Delete button again to conﬁrm.

Dialing Back

When reviewing CID records, you can dial back the numbers showing on the display.

NOTE: Your local area code must be programmed in the Setup Menu for this feature.

1. Press the Review 3 or 4 button to scroll to the number you want to dial.

2. Press the Dial button. If you see a number with 7 digits (i.e. 555-1234), then the call was received from within your area code. However, this does not guarantee the call is a local call. If you see a number with 11 digits (i.e. 1-234-555-1234), then the call received was not from your area code. If the viewing number is not a Direct Dial Number provided by the phone company, the unit displays 34 TO ADJUST.

Page 26

Caller ID

3. To adjust the phone number format, use the Review 3 or 4 button For instance, a 7-digit local number sometimes cannot be dialed because it requires a 10-digit or 11-digit format. Use the Review 3 or 4 button to scroll through 7, 10, and 11-digit numbers.

7-digits: 7-digit telephone number (i.e. 555-5555)

10-digits: 3-digit area code + 7-digit telephone number (i.e. 425-555-5555)

11-digits: long distance code 1 + 3-digit area code + 7-digit telephone number

(i.e. 1-425-555-5555)

4. To dial the displayed number, pick up the handset or press Dial again.

Call Waiting Caller ID

This feature lets you see (in the display) who is calling when you are on the phone and hear the call waiting tone in the receiver. The caller identiﬁcation information appears in the display after you hear the tone.

Page 27

Memory

Direct Access Memory & Directory Memory

Storing a Name and Number in Memory

1. Press the Store button. ENTER DIGIT shows in the display.

2. Use the touch-tone pad to enter the number you want to store (up to 32 digits).

NOTE: If you make a mistake, use the 34 button to position the cursor and press Delete to erase an incorrect digit OR directly input another digit to replace the incorrect digit.

3. Press the Sel/Save button.

4. Use the touch-tone pad to enter a name (up to 21 characters). More than one letter is stored in each of the number keys. For example, to enter Bill Smith, press the 2 key twice for the letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times for the letter L. Press the 5 key 3 times for the second letter L, and press the 1 key twice to insert a space between the ﬁrst and last name. Press the 7 key 4 times for the letter S; press the 6 key once for the letter M; press the 4 key 3 times for the letter I; press the 8 key for the letter T; press the 4 key twice for the letter H.

NOTE: If you make a mistake, press Delete to erase an incorrect letter and re-enter the correct letter.

5. Press the Store button. LOCATION? shows in the display.

6. Enter the memory location :

• Press the Directory button to save the record in Directory Memory

-OR-

• Press a Memory button to save the record in Direct Access Memory.

7. For future reference, write the name or number of the parties stored in each location on the corresponding spaces on the memory index card.

Page 28

Memory

Reviewing Stored Names & Numbers

1. Press the Directory button.

2. Use the Review

-OR-

1. Press a Memory button to review the record stored in Direct Access Memory.

Changing a Stored Name or Number

1. Press Directory.

2 . Use the Review

3. Press Sel/Save and edit the content according to the steps in the Storing a Name & Number in Memory section.

-OR-

1. Press a Memory location button.

2. Press Sel/Save and edit the content according to the steps in the Storing a Name and Number in Memory section.

Storing the Last Number Dialed

To quickly and easily store the last number dialed.

1. Press the Redial/Pause button to view the last number dialed.

2. Press Sel/Save if you want to edit the number, otherwise press Store.

3. Follow the steps in the Storing a Name and Number in Memory section to store the number.

Storing a Pause

Use the Redial/Pause button to insert a pause when a delay is needed in the dialing sequence (for example, when you must dial a 9 to get an outside line or when you must enter codes to access your bank’s information line).

3 or 4 button to review the records stored in Directory Memory.

3 or 4 button to scroll to the desired memory.

Page 29

Memory

Dialing a Stored Number

If the number is stored in the Directory Memory,

1. Pick up the handset, or press Speaker or Headset.

2. Wait for the dial tone.

3. Press the Directory button, and use the Review

4. Press the Dial button and the number automatically dials.

If the number is stored in the Direct Access Memory,

1. Pick up the handset, or press Speaker or Headset.

2. Wait for the dial tone.

3. Press the Memory location button, and the number automatically dials.

Chain Dialing

This process allows you to dial a succession of stored numbers from separate memory locations. This is useful when you must dial several sequences of numbers, such as with frequent calls via a telephone company long distance provider.

For Example Memory Location

Local access number of long distance company 6

Authorization code (ID) 7

Long distance phone number 8

Using

1. Press the line you want.

2. Press Memory location 6. (Press pause if needed.)

3. Press Memory location 7. (Press pause if needed.)

4. Press Memory location 8.

3 or 4 button to ﬁnd the number.

Page 30

Memory

Deleting a One-Touch Memory

1. Press One-Touch button.

2. Press the Delete button.

Deleting a Directory Memory

1. Press the Directory button.

2. Press

3. Press the Delete button.

Deleting All Directory Memory

This feature allows you to clear all memory saved in the directory at once.

1. Press the Menu button.

2. Use the Review

3. Press Sel/Save. The screen displays

4. Press Sel/Save.

5. Press the Review

6. Press Sel/Save. OK is displayed to conﬁrm all directory memory is deleted. If you want

3 or 4 buttons to scroll to the desired memory.

3 or 4 buttons to scroll to PHONE OPTIONS

CLEAR ALL MEM.

3 or 4 button to scroll to YES.

to start over, press Exit once to return to the previous menu level.

Page 31

Other Information

Display Messages

The following special messages indicate the status of a message or the unit:

NO CALLS The CID memory log is empty.

UNKNOWN CALLER The incoming call does not have CID service or their service area

is not linked to yours. If UNKNOWN CALLER appears along with a calling number, the name information for that number was not available.

BLOCKED CALL The caller is registered as “Private Number” and their CID

information is withheld.

INCOMPLETE DATA Caller information has been interrupted or corrupted during

transmission.

NO DATA No CID signal has been detected, or CID service has not been

activated.

START/ED You are at the beginning or the end of the CID memory log.

Battery power level is low or battery is not installed.

AC POWER IS OFF The power adaptor is unplugged.

Page 32

Other Information

Troubleshooting Guide

No dial tone

• Check or repeat installation steps:

Make sure the telephone line cords are connected to the phone and the wall jack.

Make sure the cords are not damaged .

• Make sure the hook switch pops up when the handset is lifted .

• Check the Speaker button. Is the indicator Off?

• Disconnect the phone from the wall jack and connect another phone to the same jack. If there is no dial tone in the second phone, the problem might be your wiring or local service.

You cannot be heard by the other party.

• Make sure the handset or headset cord is connected properly and securely.

• Make sure Mute is not activated.

Phone does not ring.

• Make sure the ringer is activated.

• You may have too many extension phones on your line. Try unplugging some phones.

• See solutions for “No dial tone.”

• Make sure Do Not Disturb is not activated.

Incoming voice too low or none at all.

• Check and adjust volume control setting.

Memory dialing doesn’t work

• Make sure you program the memory location keys correctly .

• Make sure you follow proper dialing sequence .

Battery LOW indicator blinks or is solid

• The batteries need replacing or are not installed.

Page 33

Other Information

General Product Care

To keep your telephone working and looking good, follow these guidelines:

• Avoid putting the phone near heating appliances and devices that generate electrical noise (for example, motors or ﬂuorescent lamps).

• DO NOT expose to direct sunlight or moisture.

• Avoid dropping the handset, as well as other rough treatment to the phone.

• Clean the phone with a soft cloth.

• Never use a strong cleaning agent or abrasive powder because this will damage the ﬁnish.

• Retain the original packaging in case you need to ship the phone at a later date.

Page 34

Other Information

Warranty Assistance

If trouble is experienced with this equipment, for warranty information, please contact customer service at 1-800-511-3180. If the equipment is causing harm to the telephone network, the telephone company may require that you disconnect the equipment until the problem is resolved.

Any unauthorized repairs, changes or modiﬁcations not expressly approved by Thomson Inc. could void the user’s authority to operate this product. For instructions on how to obtain a replacement unit, refer to the warranty included in this guide or call customer service at 1-800-511-3180.

Or refer inquiries to:

Thomson Inc. Manager, Consumer Relations P O Box 1976 Indianapolis, IN 46206

Attach your sales receipt to this booklet for future reference or jot down the date this product was purchased or received as a gift. This information will be valuable if service should be required during the warranty period.

Purchase Date

Name of Store

Page 35

Other Information

Limited Warranty

What your warranty covers:

• Defects in materials or workmanship.

For how long after your purchase:

• Two year, from date of purchase. (The warranty period for rental units begins with the ﬁrst rental or 45 days from date of shipment to the rental ﬁrm, whichever comes ﬁrst.)

What we will do:

• Provide you with a new unit. The exchange unit is under warranty for the remainder of the original product’s warranty period.

How you get service:

• Properly pack your unit. Include any cables, etc., which were originally provided with the product. We recommend using the original carton and packing materials.

• ”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the warranty period, must be presented to obtain warranty service.” For rental ﬁrms, proof of ﬁrst rental is also required. Also print your name and address and a description of the defect. Send via standard UPS or its equivalent to:

Thomson Inc.

11721 B Alameda Ave. Socorro, Texas 79927

• Insure your shipment for loss or damage. Thomson Inc. accepts no liability in case of damage or loss.

• A new unit will be shipped to you freight prepaid.

What your warranty does not cover:

• Customer instruction. (Your Owner’s Manual provides information regarding operating instructions and user controls. Any additional information, should be obtained from your dealer.)

• Installation and setup service adjustments.

• Batteries.

Page 36

Other Information

• Damage from misuse or neglect.

• Products which have been modiﬁed or incorporated into other products.

• Products purchased or serviced outside the USA.

• Acts of nature, such as but not limited to lightning damage.

Product Registration:

• Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be necessary. The return of the card is not required for warranty coverage.

Limitation of Warranty:

• THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION GIVEN BY THOMSON INC., ITS AGENTS, OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.

• REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. THOMSON INC. SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF INDIANA. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.

How state law relates to this warranty:

• Some states do not allow the exclusion nor limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you.

• This warranty gives you speciﬁc legal rights, and you also may have other rights that vary from state to state.

If you purchased your product outside the USA:

• This warranty does not apply. Contact your dealer for warranty information.

Page 37

Accessory Information

AC power adaptor

5-2495A

To place order, have your Visa, MasterCard, or Discover Card ready and call toll-free 1-800-338-0376.

A shipping and handling fee will be charged upon ordering. We are required by law to collect appropriate sales tax for each individual state, country, and locality to which the merchandise is being sent. Items are subject to availability.

Page 38

Index

Accessory Information 37 Attaching the Desktop

Pedestal 11

Base Layout 8

Call Alert Tone 15 Call Timer 20 Call Waiting Caller ID 26 Caller ID 24, 26 Chain Dialing 29 Changing a Stored Name or

Number 28 Conference 22 Connections and

Setup 8, 17

Data Port 12 Deleting a CID Record 25 Deleting a Directory

Memory 30 Deleting a One-Touch

Memory 30 Deleting All CID

Records 25 Deleting All Directory

Memory 30

Dialing a Stored

Number 29 Dialing Back 25 Direct Access Memory &

Rca 25203 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual