RAM Cargo Van 2014, 2014 Cargo Van Owner's Manual

Cargo Van

OWNER’S MANUAL

2014

This manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual may also include a description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and equipment described in this manual that are not on this vehicle.

Chrysler Group LLC reserves the right to make changes in design and specifications, and/or make additions to or improvements to its products without imposing any obligation upon itself to install them on products previously manufactured.

SECTION PAGE

TABLE OF CONTENTS

INTRODUCTION .............................................................3

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE .............................9

UNDERSTANDING THE FEATURES OF YOUR VEHICLE ............................107

UNDERSTANDING YOUR INSTRUMENT PANEL ..................................287

STARTING AND OPERATING .................................................437

WHAT TO DO IN EMERGENCIES ..............................................539

MAINTAINING YOUR VEHICLE ...............................................573

MAINTENANCE SCHEDULES .................................................627

IF YOU NEED CONSUMER ASSISTANCE ........................................633

INDEX ....................................................................643

CONTENTS

INTRODUCTION

䡵 INTRODUCTION ........................4

䡵 HOW TO USE THIS MANUAL ..............4

䡵 WARNINGS AND CAUTIONS ..............6

䡵 VAN CONVERSIONS/CAMPERS ............6

䡵 VEHICLE IDENTIFICATION NUMBER ........6

䡵 VEHICLE MODIFICATIONS/ALTERATIONS ....7

4 INTRODUCTION

INTRODUCTION

Congratulations on selecting your new Chrysler Group LLC vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality - all essentials that are traditional to our vehicles.

This Owner’s Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance of your vehicle. It is supplemented by Warranty Information, and various customer-oriented documents. Please take the time to read these publications carefully. Following the instructions and recommendations in this manual will help assure safe and enjoyable operation of your vehicle.

NOTE: After reviewing the owner information, it should be stored in the vehicle for convenient referencing and remain with the vehicle when sold.

When it comes to service, remember that your authorized dealer knows your vehicle best, has factory-trained technicians and genuine parts, and cares about your satisfaction.

HOW TO USE THIS MANUAL

Consult the Table of Contents to determine which section contains the information you desire.

Since the specification of your vehicle depends on the items of equipment ordered, certain descriptions and illustrations may differ from your vehicle’s equipment.

The detailed index at the back of this Owner’s Manual contains a complete listing of all subjects.

Consult the following table for a description of the symbols that may be used on your vehicle or throughout this Owner’s Manual:

INTRODUCTION 5

6 INTRODUCTION

WARNINGS AND CAUTIONS

This Owners Manual contains WARNINGS against operating procedures that could result in a collision or bodily injury. It also contains CAUTIONS against procedures that could result in damage to your vehicle. If you do not read this entire Owners Manual, you may miss important information. Observe all Warnings and Cautions.

VAN CONVERSIONS/CAMPERS

The New Vehicle Limited Warranty does not apply to body modifications or special equipment installed by van conversion/camper manufacturers/body builders. Refer to the Warranty Information book, Section 2.1.C. Such equipment includes video monitors, VCRs, heaters, stoves, refrigerators, etc. For warranty coverage and service on these items, contact the applicable manufacturer.

Operating instructions for the special equipment installed by the conversion/camper manufacturer should also be supplied with your vehicle. If these instructions are missing, please contact your authorized dealer for assistance in obtaining replacement documents from the applicable manufacturer.

For information on the Body Builders Guide refer to: www.rambodybuilder.com. This website contains dimensional and technical specifications for your vehicle. It is intended for Second Stage Manufacturer’s technical support. For service issues, contact your authorized dealer.

VEHICLE IDENTIFICATION NUMBER

The Vehicle Identification Number (VIN) is found on the left front corner of the instrument panel, visible through the windshield. This number also appears on the vehicle

frame and underbody as well as the Automobile Information Disclosure Label affixed to a window on your vehicle, the vehicle registration and title.

Vehicle Identification Number

NOTE: It is illegal to remove or alter the VIN.

INTRODUCTION 7

VEHICLE MODIFICATIONS/ALTERATIONS

WARNING!

Any modifications or alterations to this vehicle could seriously affect its roadworthiness and safety and may lead to a collision resulting in serious injury or death.

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

CONTENTS

䡵 A WORD ABOUT YOUR KEYS .............12

▫ Wireless Ignition Node (WIN) .............12

▫ KeyFob.............................13

▫ Removing Key Fob From Ignition ..........14

▫ Key-In-Ignition Reminder ................15

䡵 SENTRY KEY® .........................15

▫ Replacement Keys .....................16

䡵 VEHICLE SECURITY ALARM —

IF EQUIPPED ..........................17

▫ Rearming Of The System .................17

▫ To Arm The System.....................18

▫ To Disarm The System ...................18

▫ Tamper Alert .........................19

▫ Security System Manual Override ...........19

䡵 ILLUMINATED ENTRY ...................19

䡵 REMOTE KEYLESS ENTRY (RKE) ...........20

▫ Using The RKE Transmitter ...............21

䡵 REMOTE STARTING SYSTEM —

IF EQUIPPED ..........................30

▫ How To Use Remote Start ................30

10 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

䡵 DOOR LOCKS .........................34

▫ Seat Belts In Passenger Seating Positions ......64

▫ Manual Door Locks .....................34

▫ Power Door Locks — If Equipped ..........36

䡵 WINDOWS ...........................38

▫ Power Vent Windows — If Equipped ........38

▫ Power Windows .......................38

䡵 SLIDING SIDE DOOR ....................43

▫ Power Sliding Side Door — If Equipped ......44

▫ Sliding Side Door Child Protection Lock ......48

䡵 LIFTGATE ............................51

▫ Power Liftgate — If Equipped .............52

䡵 OCCUPANT RESTRAINTS ................55

▫ Lap/Shoulder Belts ....................58

▫ Automatic Locking Retractor Mode (ALR) — If

Equipped ............................64

▫ Energy Management Feature ..............65

▫ Seat Belt Pretensioners ..................66

▫ Supplemental Active Head Restraints (AHR) . . .66

▫ Enhanced Seat Belt Use Reminder System

(BeltAlert®) ..........................70

▫ Seat Belts And Pregnant Women ...........71

▫ Seat Belt Extender .....................72

▫ Supplemental Restraint System

(SRS) — Air Bags ......................72

▫ Air Bag System Components ..............74

▫ Advanced Front Air Bag Features ...........75

▫ Air Bag Deployment Sensors And Controls ....78

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 11

䡵 SAFETY TIPS .........................101

▫ Event Data Recorder (EDR) ...............85

▫ Child Restraints .......................86

䡵 COMMERCIAL CARGO VEHICLES (NO FACTORY

INSTALLED REAR SEATS) — IF EQUIPPED ....97

▫ Restraining Infants And Small Children In

Commercial Cargo Vehicles ...............99

䡵 ENGINE BREAK-IN RECOMMENDATIONS . . .100

▫ Transporting Passengers .................101

▫ Exhaust Gas .........................101

▫ Safety Checks You Should Make Inside The

Vehicle .............................102

▫ Periodic Safety Checks You Should Make Outside

The Vehicle .........................104

12 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

A WORD ABOUT YOUR KEYS

Your vehicle uses a keyless ignition system. This system consists of a Key Fob with Remote Keyless Entry (RKE) transmitter and a Wireless Ignition Node (WIN) with integral ignition switch. You can insert the Key Fob into the ignition switch with either side up.

Wireless Ignition Node (WIN)

The Wireless Ignition Node (WIN) operates similarly to an ignition switch. It has four operating positions, three with detents and one that is spring-loaded. The detent positions are OFF, ACC, and ON/RUN. The START position is a spring-loaded momentary contact position. When released from the START position, the switch automatically returns to the ON/RUN position.

Wireless Ignition Node (WIN)

1 — OFF 2 — ACCESSORY 3 — ON/RUN 4 — START

Key Fob

The Key Fob operates the ignition switch. Insert the square end of the Key Fob into the ignition switch located on the instrument panel and rotate to the desired position. It also contains the Remote Keyless Entry (RKE) transmitter and an emergency key, which stores in the rear of the Key Fob.

The emergency key allows for entry into the vehicle should the battery in the vehicle or the RKE transmitter go dead. The emergency key is also for locking the lower glove compartment. You can keep the emergency key with you when valet parking.

To remove the emergency key, slide the mechanical latch at the top of the Key Fob sideways with your thumb and then pull the key out with your other hand.

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 13

Emergency Key Removal

NOTE: You can insert the double-sided emergency key

into the lock cylinder with either side up.

14 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Removing Key Fob From Ignition

Place the shift lever in PARK. Turn the Key Fob to the OFF position and then remove the Key Fob.

NOTE: Power window switches will also remain active for up to 10 minutes after the ignition switch has been turned to OFF, depending upon the accessory delay setting. Opening the front door will cancel this feature.

WARNING!

• Before exiting a vehicle, always apply the parking brake, shift the transmission into PARK, and push ignition button to place ignition in OFF position. When leaving the vehicle, always lock your vehicle.

• Never leave children alone in a vehicle, or with access to an unlocked vehicle.

(Continued)

WARNING! (Continued)

• Allowing children to be in a vehicle unattended is dangerous for a number of reasons. A child or others could be seriously or fatally injured. Children should be warned not to touch the parking brake, brake pedal or the shift lever.

• Do not leave the Key Fob in or near the vehicle, or in a location accessible to children. A child could operate power windows, other controls, or move the vehicle.

• Do not leave children or animals inside parked vehicles in hot weather. Interior heat build-up may cause serious injury or death.

CAUTION!

An unlocked car is an invitation to thieves. Always remove the Key Fob from the ignition and lock all doors when leaving the vehicle unattended.

Key-In-Ignition Reminder

Opening the driver’s door when the Key Fob is in the ignition and the ignition switch position is OFF or ACC, a chime will sound to remind you to remove the key.

NOTE: The Key-In-Ignition reminder only sounds when the Key Fob is placed in the OFF or ACC ignition position.

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 15

SENTRY KEY®

The Sentry Key® Immobilizer system prevents unauthorized vehicle operation by disabling the engine. The system does not need to be armed or activated. Operation is automatic, regardless of whether the vehicle is locked or unlocked.

The system uses Key Fob with factory-mated Remote Keyless Entry (RKE) transmitter and Wireless Ignition Node (WIN) to prevent unauthorized vehicle operation. Therefore, only Key Fobs that are programmed to the vehicle can be used to start and operate the vehicle. The system will shut the engine off in two seconds if an invalid Key Fob is used to start the engine.

After turning the ignition switch to the ON/RUN position, the Vehicle Security Light will turn on for three seconds for a bulb check. If the light remains on after the bulb check, it indicates that there is a problem with the electronics. In addition, if the light begins to flash after

16 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

the bulb check, it indicates that someone used an invalid Key Fob to start the engine. Either of these conditions will result in the engine being shut off after two seconds.

If the Vehicle Security Light turns on during normal vehicle operation (vehicle running for longer than 10 seconds), it indicates that there is a fault in the electronics. Should this occur, have the vehicle serviced as soon as possible by an authorized dealer.

CAUTION!

Replacement Keys

NOTE: Only Key Fobs that are programmed to the vehicle electronics can be used to start and operate the vehicle. Once a Key Fob is programmed to a vehicle, it cannot be reprogrammed to any other vehicle.

CAUTION!

Always remove the Key Fobs from the vehicle and lock all doors when leaving the vehicle unattended.

The Sentry Key® Immobilizer system is not compatible with some aftermarket remote starting systems. Use of these systems may result in vehicle starting problems and loss of security protection.

All of the Key Fobs provided with your new vehicle have been programmed to the vehicle electronics.

At the time of purchase, the original owner is provided with a four-digit Personal Identification Number (PIN). Keep the PIN in a secure location. This number is required for authorized dealer replacement of Key Fobs. Duplication of Key Fobs may be performed at an authorized dealer, this procedure consists of programming a blank Key Fob to the vehicle electronics. A blank Key Fob is one that has never been programmed.

NOTE: When having the Sentry Key® Immobilizer system serviced, bring all vehicle Key Fobs with you to the authorized dealer.

Customer Key Programming

Programming Key Fobs or RKE transmitters may be performed at an authorized dealer.

General Information

The Sentry Key® system complies with FCC rules Part 15 and with RSS-210 of Industry Canada. Operation is subject to the following conditions:

• This device may not cause harmful interference.

• This device must accept any interference that may be

received, including interference that may cause undesired operation.

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 17

VEHICLE SECURITY ALARM — IF EQUIPPED

The Vehicle Security Alarm monitors the vehicle doors for unauthorized entry and the ignition switch for unauthorized operation. When the alarm is activated, the interior switches for door locks, power sliding doors and power liftgate are disabled. The Vehicle Security Alarm provides both audible and visible signals, for the first three minutes, the headlights will turn on, the park lamps and/or turn signals will flash and Vehicle Security Light will flash repeatedly and the horn will sound. For an additional 15 minutes, only the headlights, park lamps and/or turn signals and Vehicle Security Light will flash.

Rearming Of The System

The Vehicle Security Alarm will rearm itself after the 15 additional minutes of headlights and Vehicle Security Light flashing, if the Vehicle Security Alarm has not been disabled. If the condition which initiated the alarm is still

18 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

present, the Vehicle Security Alarm will ignore that condition and monitor the remaining doors and ignition.

To Arm The System

Follow these steps to arm the Vehicle Security Alarm:

1. Remove the key from the ignition system (refer to

⬙Starting Procedures⬙ in ⬙Starting And Operating⬙ for further information).

• Make sure the vehicle ignition system is ⬙OFF⬙ and the key is physically removed from the ignition.

To Disarm The System

The Vehicle Security Alarm can be disarmed using any of the following methods:

• Press the UNLOCK button on the Remote Keyless Entry (RKE) transmitter.

• Cycle the vehicle ignition system out of the OFF position. Insert a valid key into the ignition switch and turn the key to the ON position.

NOTE:

2. Perform one of the following methods to lock the vehicle:

• Press LOCK on the interior power door lock switch

with the driver and/or passenger door open.

• Press the LOCK button on the Remote Keyless Entry

(RKE) transmitter.

3. If any doors are open, close them.

• The driver’s door key cylinder and the liftgate button on the RKE transmitter cannot arm or disarm the Vehicle Security Alarm.

• The Vehicle Security Alarm remains armed during power liftgate entry. Pressing the liftgate button will not disarm the Vehicle Security Alarm. If someone enters the vehicle through the liftgate and opens any door the alarm will sound.

• When the Vehicle Security Alarm is armed, the interior power door lock switches will not unlock the doors.

The Vehicle Security Alarm is designed to protect your vehicle; however, you can create conditions where the system will give you a false alarm. If one of the previously described arming sequences has occurred, the Vehicle Security Alarm will arm regardless of whether you are in the vehicle or not. If you remain in the vehicle and open a door, the alarm will sound. If this occurs, disarm the Vehicle Security Alarm.

If the Vehicle Security Alarm is armed and the battery becomes disconnected, the Vehicle Security Alarm will remain armed when the battery is reconnected; the exterior lights will flash, the horn will sound. If this occurs, disarm the Vehicle Security Alarm.

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 19

Tamper Alert

If something has triggered the Vehicle Security Alarm in your absence, the horn will sound three times and the exterior lights blink three times when you unlock the doors. Check the vehicle for tampering.

Security System Manual Override

The Vehicle Security Alarm will not arm if you lock the doors using the manual door lock plunger.

ILLUMINATED ENTRY

The courtesy lights will turn on when you use the Remote Keyless Entry (RKE) transmitter to unlock the doors or open any door.

This feature also turns on the approach lighting in the outside mirrors (if equipped). Refer to “Mirrors” in “Understanding The Features Of Your Vehicle” for further information.

20 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

The lights will fade to off after approximately 30 seconds, or they will immediately fade to off once the ignition switch is turned to ON/RUN from the OFF position.

NOTE:

• The front courtesy overhead console and door courtesy lights will not turn off if the dimmer control is in the “Dome ON” position (rotate horizontal thumb wheel on the bottom of the switch to the far right detent position).

• The illuminated entry system will not operate if the dimmer control is in the “Dome OFF” position (rotate horizontal thumb wheel on the bottom of the switch to the far left detent position).

REMOTE KEYLESS ENTRY (RKE)

This system allows you to lock or unlock the doors and liftgate, and activate the Panic Alarm, optional power liftgate, left power sliding door, and right power sliding door from distances up to approximately 66 ft (20 m) using a hand-held Key Fob with RKE transmitter. The RKE transmitter does not need to be pointed at the vehicle to activate the system.

NOTE: Inserting the Key Fob with RKE transmitter into the ignition switch disables the system from responding to any button presses from that RKE transmitter. Driving at speeds 5 mph (8 km/h) and above disables the system from responding to all RKE transmitter buttons for all RKE transmitters.

Key Fob With Three-Button RKE Transmitter

Two RKE transmitters may be supplied with the vehicle. Vehicles built without the powered options will be equipped from the factory with three-button RKE transmitters, and those built with power options will be equipped with up to seven-button RKE transmitters.

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 21

Using The RKE Transmitter

Three-button RKE transmitters will provide basic UNLOCK, LOCK and PANIC functions.

Key Fob With Three-Button RKE Transmitter

Seven-button RKE transmitters will provide functions that allow the same basic operation as the three-button, but may also be used to operate the power liftgate

22 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

(optional), power sliding doors, Remote Start feature (optional). Some features can be programmed to the customers preferences. For example, flash headlights or sound horn on lock.

Key Fob With Seven-Button RKE Transmitter

Remote Unlock Doors And Liftgate

Press and release the UNLOCK button on the RKE transmitter once to unlock the driver’s side or twice to unlock all doors and liftgate. This will also turn on the Illuminated Entry system.

Remote Key Unlock On First Press

This feature lets you program the system to unlock either the driver’s side, or all doors, on the first press of the UNLOCK button on the RKE transmitter.

NOTE:

• For vehicles equipped with an Electronic Vehicle Information Center (EVIC), refer to “Electronic Vehicle Information Center (EVIC)/Personal Settings (Customer-Programmable Features)” in “Understanding Your Instrument Panel” for further information.

• For vehicles not equipped with the EVIC, the Remote Unlock feature can be enabled or disabled by performing the following steps:

1. Perform this operation while standing outside the

vehicle.

2. Press and hold the LOCK button on a programmed

RKE transmitter for at least 4 seconds, but no longer than 10 seconds. Then, press and hold the UNLOCK button while still holding the LOCK button.

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 23

5. Repeat these steps if you want to return this feature to its previous setting.

NOTE: Pressing the LOCK button on the RKE transmitter while you are inside the vehicle will activate the Vehicle Security Alarm. Opening a door with the Vehicle Security Alarm activated will cause the alarm to sound. Press the UNLOCK button to deactivate the Vehicle Security Alarm.

Remote Lock Doors And Liftgate

3. Release both buttons at the same time.

4. Test the feature while outside of the vehicle by pressing the LOCK/UNLOCK buttons on the RKE transmitter with the ignition switch in the OFF position and the Key Fob removed.

Press and release the LOCK button on the RKE transmitter to lock all doors and liftgate. The turn signal lights will flash and the horn will chirp to acknowledge the signal.

24 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Sound Horn With Remote Lock

This feature will cause the horn to chirp when the doors are locked with the RKE transmitter. This feature can be turned on or turned off. To change the current setting, proceed as follows:

2. Press the LOCK button on a programmed RKE transmitter for at least 4 seconds, but no longer than 10 seconds. Then, press the PANIC button while still holding the LOCK button.

3. Release both buttons at the same time.

• For vehicles equipped with the EVIC, refer to “Electronic Vehicle Information Center (EVIC)/Personal Settings (Customer-Programmable Features)” in “Understanding Your Instrument Panel” for further information.

• For vehicles not equipped with the EVIC, perform the following steps:

1. Perform this operation while standing outside the

vehicle.

4. Test the feature while outside of the vehicle by pressing the LOCK button on the RKE transmitter with the ignition switch in the OFF position and the Key Fob removed.

5. Repeat these steps if you want to return this feature to its previous setting.

NOTE: Pressing the LOCK button on the RKE transmitter while you are in the vehicle will activate the Vehicle Security Alarm. Opening a door with the Vehicle Security Alarm activated will cause the alarm to sound. Press the UNLOCK button to deactivate the Vehicle Security Alarm.

Using The Panic Alarm

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 25

Power Open/Close Power Liftgate — If Equipped

To turn the Panic Alarm feature on or off, press and hold the PANIC button on the RKE transmitter for at least one second and release. When the Panic Alarm is on, the headlights and park lights will flash, the horn will pulse on and off, and the interior lights will turn on.

The Panic Alarm will stay on for three minutes unless you turn it off by pressing the PANIC button a second time or if the vehicle is driven above 5 mph (8 km/h).

NOTE:

• When you turn off the Panic Alarm by pressing the PANIC button a second time, you may have to move closer to the vehicle due to the Radio Frequency (RF) noises of the system.

• The Panic Alarm cannot be activated if the engine is running.

Press the LIFTGATE button twice on the RKE transmitter within five seconds to Open/Close the Power Liftgate. If the button is pushed while the liftgate is being power closed, the liftgate will reverse to the full open position.

The power liftgate may also be opened and closed by pressing the LIFTGATE button located on the overhead console.

If equipped with a rear interior switch on the left rear pillar, pushing this switch once will close the liftgate only. The liftgate cannot be opened from this switch.

If the vehicle is locked and Vehicle Security Alarm is armed, using RKE transmitter to open the power liftgate does not unlock the vehicle or disarm the Vehicle Security Alarm.

26 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Power Open/Close Left Power Sliding Door — If Equipped

Press the LEFT Power Sliding Door button twice on the RKE transmitter within five seconds to Power Open/ Close the Left Power Sliding Door. If the button on the RKE transmitter is pushed while the door is being powerclosed, the door will reverse to the full open position.

If the vehicle is locked and the Vehicle Security Alarm is armed, pressing the LEFT Power Sliding Door button twice unlocks the power sliding door and disarms Vehicle Security Alarm.

Power Open/Close Right Power Sliding Door — If Equipped

Press the RIGHT Power Sliding Door button twice on the RKE transmitter within five seconds to Power Open/ Close the Right Power Sliding Door. If the button on the RKE transmitter is pushed while the door is being powerclosed, the door will reverse to the full open position.

If the vehicle is locked and the Vehicle Security Alarm is armed, pressing the RIGHT Power Sliding Door button twice unlocks the power sliding door and disarms Vehicle Security Alarm.

Turn Off Flash Lights With RKE Lock — If Equipped

This feature will cause the turn signal lights to flash when the doors are locked or unlocked with the RKE transmitter. This feature can be turned on or turned off. To change the current setting, proceed as follows:

• For vehicles not equipped with the EVIC, perform the following steps:

1. Perform this operation while standing outside the

vehicle.

2. Press and hold the UNLOCK button on a programmed

RKE transmitter for at least 4 seconds, but no longer than 10 seconds. Then, press and hold the LOCK button while still holding the UNLOCK button.

3. Release both buttons at the same time.

4. Test the feature while outside of the vehicle by press-

ing the LOCK/UNLOCK buttons on the RKE transmitter with the ignition switch in the OFF position and the Key Fob removed.

5. Repeat these steps if you want to return this feature to

its previous setting.

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 27

Programming Additional Transmitters

If you do not have a programmed RKE transmitter, contact your authorized dealer for details.

Transmitter Battery Replacement

The recommended replacement battery is one CR2032 battery.

NOTE:

• Perchlorate Material — special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate

28 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

• Do not touch the battery terminals that are on the back housing or the printed circuit board.

1. Remove the emergency key by sliding the mechanical

latch at the top of the RKE transmitter sideways with your thumb and then pull the key out with your other hand.

Emergency Key Removal

2. Insert the tip of the emergency key or a #2 flat blade screwdriver into the slot and gently pry the two halves of the RKE transmitter apart. Make sure not to damage the seal during removal.

Remove Screw From Transmitter Case

Separating Transmitter Case

3. Remove and replace the battery. When replacing the battery, match the + sign on the battery to the + sign on the inside of the battery clip, located on the back cover. Avoid touching the new battery with your fingers. Skin oils may cause battery deterioration. If you touch a battery, clean it with rubbing alcohol.

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 29

4. To assemble the RKE transmitter case, snap the two halves together.

General Information

This device complies with Part 15 of the FCC rules and RSS 210 of Industry Canada. Operation is subject to the following conditions:

• This device may not cause harmful interference.

• This device must accept any interference received,

including interference that may cause undesired operation.

If your RKE transmitter fails to operate from a normal distance, check for these two conditions.

1. A weak battery in the RKE transmitter. The expected life of the battery is approximately three years.

30 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

2. Closeness to a radio transmitter such as a radio station tower, airport transmitter, and some mobile or CB radios.

How To Use Remote Start

All of the following conditions must be met before the engine will Remote Start:

REMOTE STARTING SYSTEM — IF EQUIPPED

This system uses the Remote Keyless Entry (RKE) transmitter to start the engine conveniently from outside the vehicle while still maintaining security. The system has a range of

approximately 300 ft (91 m).

NOTE:

• The vehicle must be equipped with an automatic

transmission to be equipped with Remote Start.

• Obstructions between the vehicle and the Key Fob may

reduce this range.

• Shift lever in PARK

• Doors closed

• Hood closed

• Liftgate closed

• Hazard switch off

• Brake switch inactive (brake pedal not pressed)

• Ignition key removed from ignition switch

• Battery at an acceptable charge level

• RKE PANIC button not pressed

• System not disabled from previous remote start event

• Vehicle security alarm not active

• Ignition in Off position

WARNING!

• Do not start or run an engine in a closed garage or confined area. Exhaust gas contains Carbon Monoxide (CO) which is odorless and colorless. Carbon Monoxide is poisonous and can cause serious injury or death when inhaled.

• Keep Remote Keyless Entry (RKE) transmitters away from children. Operation of the Remote Start System, windows, door locks or other controls could cause serious injury or death.

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 31

Remote Start Abort Message On Electronic Vehicle Information Center (EVIC) — If Equipped

The following messages will display in the EVIC if the vehicle fails to remote start or exits remote start prematurely:

• Remote Start Aborted — Door Ajar

• Remote Start Aborted — Hood Ajar

• Remote Start Aborted — Fuel Low

• Remote Start Aborted — L/Gate Ajar

• Remote Start Disabled — Start Vehicle To Reset

The EVIC message stays active until the ignition is turned to the ON/RUN position.

32 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

To Enter Remote Start Mode

Press and release the REMOTE START button on the RKE transmitter twice within five seconds. The vehicle doors will lock, the parking

lights will flash and horn will chirp twice (if programmed). Then, the engine will start and the vehicle will remain in the Remote Start mode for a 15-minute cycle.

NOTE:

• If your power door locks were unlocked, Remote Start

will automatically lock the doors.

• The engine can be started two consecutive 15-minute cycles with the RKE transmitter. However, the ignition switch must be turned to the ON/RUN position.

To Enter The Vehicle After Remote Start

To enter the vehicle while the engine is running during a Remote Start, you must first unlock the vehicle using the UNLOCK button on the transmitter. After the vehicle is unlocked, you can enter the vehicle, insert the Key Fob into the ignition switch and turn it to the ON/RUN position, otherwise the engine will shut off at the end of 15-minute cycle.

To Exit Remote Start Mode And Drive The Vehicle

• The park lights will turn on and remain on during Remote Start mode.

• For security, power window and power sunroof operation (if equipped) are disabled when the vehicle is in the Remote Start mode.

Before the end of the 15-minute cycle, press and release the UNLOCK button on the RKE transmitter to unlock the doors and disarm the Vehicle Security Alarm (if equipped). Then, prior to the end of the 15-minute cycle, insert the Key Fob into the ignition switch and turn the switch to the ON/RUN position.

NOTE:

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 33

• The shift lever is moved out of PARK

• The ignition switch must be in the ON/RUN position

in order to drive the vehicle.

• The message “Remote Start Active — Key To Run” will display in the EVIC until you insert and turn the key to ON/RUN position. Refer to “Electronic Vehicle Information Center (EVIC)” for further information.

Cancel Remote Start

Remote Starting will also cancel if any of the following occur:

• The engine stalls or engine speed exceeds 2500 rpm

• Any engine warning lights come on

• Low Fuel Light turns on

• The hood is opened

• The hazard switch is pressed

• The engine is allowed to run for the entire 15-minute

cycle

• The brake pedal is pressed

To Turn Off The Engine While In Remote Start Mode

Press and release the REMOTE START button 1 time or allow the engine to run for the entire 15-minute cycle.

NOTE: To avoid unintentional shutdowns while in the Remote Start Mode, the system will not allow the Remote Start button to shut down the engine for two seconds after receiving a valid Remote Start request.

When To Reset Remote Start

The vehicle can be started remotely up to a maximum of two times. The vehicle is also allowed a maximum of one failed start, where the Remote Starting sequence was

34 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

initiated but the engine stopped cranking without starting. After either of these conditions, or if the Vehicle Security Alarm system is alarming, or if the PANIC button was pressed, the vehicle must be reset. Insert the Key Fob into the ignition switch and turn the switch to the ON/RUN position.

DOOR LOCKS Manual Door Locks

Lock the front doors by pushing down on the lock knobs on each door trim panel.

If the lock knob is down when you shut either front door, the door will lock. Make sure the keys are not inside the vehicle before closing the door.

Manual Door Lock

If the lock knob is rearward when you shut either side sliding door, the door will lock. Make sure the keys are not inside the vehicle before closing the door.

Sliding Door Lock

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 35

WARNING!

• For personal security and safety in the event of an collision, lock the vehicle doors as you drive as well as when you park and leave the vehicle.

• Never leave children alone in a vehicle, or with access to an unlocked vehicle. Allowing children to be in a vehicle unattended is dangerous for a number of reasons. A child or others could be seriously or fatally injured. Children should be warned not to touch the parking brake, brake pedal or the shift lever.

• Do not leave the Key Fob in or near the vehicle, or in a location accessible to children, and do not leave the ignition of a vehicle equipped with Keyless Enter-N-Go™ in the ACC or ON/RUN mode. A child could operate power windows, other controls, or move the vehicle.

36 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Power Door Locks — If Equipped

A power door lock switch is on each front door trim panel. Use this switch to lock or unlock the doors.

Driver Power Door Lock Switches

If you press the power door lock switch while the Key Fob is in the ignition, and any front door is open, the power locks will not operate. This prevents you from accidentally locking your keys in the vehicle. Removing the Key Fob or closing the door will allow the locks to operate. A chime will sound if the Key Fob is in the ignition switch and a door is open, as a reminder to remove the Key Fob.

Front Passenger Power Door Switches

1 — Window Open/Close 2 — Power Door Locks

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 37

Automatic Door Locks — If Equipped

When enabled, the door locks will lock automatically when the vehicle’s speed exceeds 15 mph (24 km/h). The auto door lock feature can be enabled or disabled by your authorized dealer per written request of the customer. Please see your authorized dealer for service.

Unlock Doors Automatically On Exit — If Equipped

The Unlock Doors Automatically On Exit feature unlocks all of the vehicle doors when any door is opened. This will occur only after the shift lever has been shifted into the PARK position, after the vehicle has been driven (the shift lever has been shifted out of PARK and all doors closed).

If you press the power door lock switch while the sliding door is open, the sliding door will lock.

The Unlock Doors Automatically On Exit feature will not operate if there is any manual operation of the power door locks (lock or unlock).

38 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

On vehicles equipped with the optional Electronic Vehicle Information Center (EVIC), refer to “Electronic Vehicle Information Center (EVIC)/Personal Settings (Customer-Programmable Features)” in “Understanding Your Instrument Panel” for further information.

NOTE: Use the Lock Doors Automatically at 15 mph (24 km/h) and Unlock Doors Automatically On Exit features in accordance with local laws.

WINDOWS Power Vent Windows — If Equipped

The Power Vent Window Switch located on the driver’s door trim panel allows the driver to operate the two vent windows from the driver’s seat.

Power Vent Window Switch Open/Close

Power Windows

You can control either the front or rear windows using switches located on the driver’s door trim panel. The switches will operate only when the ignition switch is in the ON/RUN or ACC position and during power accessory delay.

Driver’s Power Window Switches

NOTE: Power Window switches will also remain active

for up to 10 minutes after the ignition switch has been turned to OFF, depending upon the accessory delay setting. Opening a front door will cancel this feature.

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 39

Power Window Lockout Switch — If Equipped

The driver may lock out the rear power windows by depressing the bar switch just below the power window switches.

Power Window Lockout Switch

40 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Front Passenger Power Window Switch

There is a single switch on the front passenger’s door trim panel which operates the passenger door window and a set of switches that lock and unlock all doors. The switches will operate only when the ignition switch is in the ON/RUN or ACC position and during power accessory delay.

Front Passenger Power Door Switches

1 — Window Open/Close 2 — Power Door Locks

Auto-Down Feature — If Equipped

The front window switches may be equipped with an Auto-Down feature. Press the window switch past the detent, release, and the window will go down automatically.

To open the window part way, press the window switch part way and release it when you want the window to stop.

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 41

Auto Up Feature With Anti-Pinch Protection — If Equipped

The front driver and front passenger switches may be equipped with an Auto Up feature. Lift the window switch fully upward to the second detent, release, and the window will go up automatically.

To stop the window from going all the way up during the Auto Up operation, push down on the switch briefly.

The power window switches remain active for up to 10 minutes (depending on the accessory delay setting) after the ignition switch has been turned to OFF. Opening a vehicle front door will cancel this feature.

To close the window part way, lift the window switch to the first detent and release when you want the window to stop.

NOTE:

• If the window runs into any obstacle during autoclosure, it will reverse direction and then go back down. Remove the obstacle and use the window switch again to close the window.

42 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

• Any impact due to rough road conditions may trigger the auto reverse function unexpectedly during autoclosure. If this happens, pull the switch lightly to the first detent and hold to close window manually.

2. Push the window switch down firmly to the second detent to open the window completely and continue to hold the switch down for an additional two seconds after the window is fully open.

WARNING!

There is no anti-pinch protection when the window is almost closed. To avoid personal injury be sure to clear your arms, hands, fingers and all objects from the window path before closing.

Auto Up Reset — If Equipped

To reactivate the Auto Up feature, perform the following steps after vehicle power is restored:

1. Pull the window switch up to close the window completely and continue to hold the switch up for an additional two seconds after the window is closed.

Sliding Side Door Power Window Switch — If Equipped

Second row passengers may open and close the sliding door window by a single switch on the door handle assembly.

The switches will operate only when the ignition switch is in the ON/RUN or ACC position and during power accessory delay.

NOTE: The switches will not operate if the driver has activated the Power Window Lockout.

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 43

Wind Buffeting

Wind buffeting can be described as the perception of pressure on the ears or a helicopter-type sound in the ears. Your vehicle may exhibit wind buffeting with the windows down, or the sunroof (if equipped) in certain open or partially open positions. This is a normal occurrence and can be minimized. If the rear windows are open and buffeting occurs, open the front and rear windows together to minimize the buffeting. If the buffeting occurs with the sunroof open, adjust the sunroof opening to minimize the buffeting.

Sliding Door Power Window Switch

NOTE: The sliding door windows do not fully open,

stopping several inches above the window sill.

SLIDING SIDE DOOR

The sliding door may be opened from the inside or the outside. Pull outward on the exterior handle to open the sliding door. The sliding door inside handle functions by rocking forward and back. Rocking the handle backwards opens the door and rocking forward releases the hold open latch in order to close the door.

44 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

To keep your door operating properly, observe the following guidelines:

• Always open the door smoothly.

• Avoid high impacts against the door stop when open-

ing the door. This is very important when your vehicle is parked on an incline as the door will slide faster in the downhill direction.

• There is a hold-open latch that is activated when the

sliding door is fully opened. This latch will keep your sliding door open on any incline. To close the sliding door after the hold-open latch is activated, you must rock the inside handle forward or pull outward on the exterior handle.

Always make sure that the sliding door is fully latched anytime the vehicle is in motion.

NOTE: The left side sliding door cannot be opened while the fuel door is open. This feature operates only when the sliding door is fully closed prior to opening the fuel door.

Power Sliding Side Door — If Equipped

The power sliding door may be opened or closed manually or by using the buttons on the RKE transmitter, overhead console switch, or

rear door switch. Pulling the inside or outside power sliding door handle will also power open or close the power sliding door.

NOTE: Pulling the outside power sliding door handle a second time while the sliding door is power opening or power closing will allow the sliding door to be opened or closed manually.

Press the button on the RKE transmitter twice within five seconds to open a power sliding door. When the door is fully open, pressing the button twice within five seconds a second time will close the door.

There are power sliding side door switches located on the B-pillar trim panel, just in front of the power sliding door for the rear seat passengers and in the overhead console for the driver and passengers. Pressing the switch once will open the power sliding door. If the switch is pressed while the door is under a power cycle, the door will reverse direction.

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 45

NOTE: The power sliding side door must be unlocked before the power sliding door switches will operate.

Power Sliding Door Switch

If the inside or outside door handles are used while the power sliding side door is activated, the power sliding door feature will be canceled and will go into manual mode.

46 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

To avoid unintentional operation of the power sliding doors from the rear seats, press the power sliding door master lock button, located in the overhead console, to disable the switches and handles for the rear seat passengers.

NOTE:

• The power sliding side door switches will not open the power sliding door if the shift lever is in gear or the vehicle speed is above 0 mph (0 km/h). To close the power sliding door with the shift lever in gear and vehicle speed at 0 mph (0 km/h), the brake must be pressed.

• If anything obstructs the power sliding side door while it is closing or opening, the door will automatically reverse to the closed or open position, provided it meets sufficient resistance.

• If the power sliding side door is not in the full open or close position, it will fully open when a power sliding door switch is pressed. To close the door, wait until it is fully open and then press the switch again.

• If the power sliding door encounters multiple obstructions within the same cycle, the system will automatically stop, the power sliding door motor will make a clicking sound until the door has no further movement. This clicking sound can be stopped by pulling the inside or outside handle. If this condition occurs, no damage is done to the power sliding door motor. The power sliding door must be opened or closed manually.

WARNING!

You, or others, could be injured if caught in the path of the sliding door. Make sure the door path is clear before closing the door.

Power Sliding Side Door Open Flash

The left and right exterior hazard lights will flash for 12 seconds when either sliding door is opened. This will alert other drivers in the area that passenger(s) could be entering or exiting the vehicle.

The Sliding Side Door Open Flash can be enabled or disabled by performing the following procedure:

1. Place the Key Fob in the ignition switch.

2. Cycle the ignition switch from ON/RUN to OFF five times ending in the ON/RUN position (do not start

the engine).

3. Within 10 seconds of the final cycle, press the HAZARD switch ON.

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 47

4. A single chime will sound to signify that you have successfully completed the programming.

You can turn the feature back on by repeating the previous procedure.

Power Sliding Side Door Master Lock Switch

To provide a safer environment for small children riding in the rear seats, the second row sliding door switches and handles may be overridden by pressing the OFF side of the Master Lock Out Switch located in the front overhead console.

48 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

When the power sliding door master lock switch is in the OFF position, the power sliding side door may not be opened or closed by pressing the switch located on the B-pillar trim panel, just in front of the sliding door or activating the inside power sliding door handle.

Overhead Console Power Sliding Door Master Switch

1 — Left Sliding Door 3 — Right Sliding Door 2 — Liftgate 4 — Master Lock

Sliding Side Door Child Protection Lock

To provide a safer environment for small children riding in the rear seats, the sliding doors are equipped with a Child Protection Door Lock system.

NOTE: When the Child Protection Door Lock system is engaged, the door can be opened only by using the outside door handle even though the inside door lock is in the unlocked position.

To Engage The Child Protection Door Lock

1. Open the sliding side door.

2. Slide the Child Protection Door Lock control inward (toward the vehicle) to engage the Child Protection Door Lock.

Child Protection Door Lock

3. Repeat Steps 1 and 2 on the opposite sliding door.

NOTE:

• After engaging the Child Protection Door Lock, always test the door from the inside to make certain it is in the desired position.

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 49

• When the Child Protection Door Lock system is engaged, (even if the inside door lock is in the unlocked position) the door can be opened only by using the outside door handle, the RKE transmitter, the switches on the overhead console or the switches located on the trim panel just in front of the power sliding door.

• The power sliding side door will operate from the switches located on the B-pillar trim panel, just in front of the power sliding door, regardless of the Child Protection Door Lock lever position. To avoid unin-

tentional operation of the power sliding door from the rear seats, press the “OFF” Master Lock Out Switch located in the front overhead console, next to the driver.

50 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

WARNING!

Avoid trapping anyone in the vehicle in a collision. Remember that the sliding doors can only be opened from the outside door handle or the switches located on the B-Pillar trim panel just in front of the power sliding door when the Child Protection Door Locks are engaged.

NOTE:

• After setting the Child Protection Door Lock system, always test the door from the inside to make certain it is in the desired position.

• The power sliding side door switches will not open the power sliding doors if the vehicle is in gear or the vehicle speed is above 0 mph (0 km/h).

To Disengage The Child Protection Door Lock

1. Open the sliding side door.

2. Slide the Child Protection Door Lock control outward (away from the vehicle) to disengage the Child Protection Door Lock.

3. Repeat Steps 1 and 2 on the opposite sliding door (if equipped).

• The power sliding door will operate from the outside door handle, the RKE transmitter, the switches on the overhead console, or the switches located on the B-pillar trim panel, just in front of the power sliding door when the shift lever is in PARK, regardless of the child lock lever position.

LIFTGATE

On vehicles equipped with power locks, the liftgate can be unlocked using the Remote Keyless Entry (RKE) transmitter button, or by activating the power door lock switches located on the front doors.

To open the liftgate, press the liftgate release handle located on the underside of the license plate bar and pull the liftgate open with one fluid motion.

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 51

Liftgate Handle Location

52 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Power Liftgate — If Equipped

The power liftgate may be opened manually or by using the button on the Remote Keyless Entry (RKE) transmitter. Press the button on the transmitter twice within five seconds, to open the power liftgate. When the liftgate is fully open, pressing the button twice within five seconds, a second time, will close the liftgate.

The power liftgate may also be opened and closed by pressing the button located on the overhead console.

Overhead Console Master Power Switch

1 — Left Sliding Door 3 — Right Sliding Door 2 — Liftgate 4 — Master Lock

The power liftgate may be closed by pressing the button, located in the upper left trim in the liftgate opening. Pushing once will only close the liftgate. This button cannot be used to open the liftgate.

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 53

and several audible beeps will occur to signal that the liftgate is opening or closing.

WARNING!

During power operation, personal injury or cargo damage may occur. Ensure the liftgate travel path is clear. Make sure the liftgate is closed and latched before driving away.

NOTE:

• If anything obstructs the power liftgate while it is closing or opening, the liftgate will automatically reverse to the closed or open position, provided it meets sufficient resistance.

Rear Power Liftgate Switch

When the RKE transmitter button is pressed and the Flash Lights feature is enabled, the tail lights will flash

• There are also pinch sensors attached to the side of the liftgate opening. Light pressure anywhere along these strips will cause the liftgate to return to the open position.

54 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

• During power operation, whether liftgate is fully open or fully closed, the liftgate chime will beep several times indicating power operation is in progress.

(62°C). Be sure to remove any buildup of snow or ice from the liftgate before pressing any of the power liftgate buttons.

• The power liftgate must be in the full open or close positions for any of the buttons to operate. If the liftgate is not in the full open or close positions, it must be opened or closed manually.

• If the liftgate release button is activated while the power liftgate is closing, the liftgate will reverse to the full open position.

• The power liftgate buttons will not operate if the shift lever is in gear or the vehicle speed is above 0 mph (0 km/h).

• The power liftgate will not operate in temperatures below −12°F (−24°C) or temperatures above 143°F

• If the power liftgate encounters multiple obstructions within the same cycle, the system will automatically stop and must be opened or closed manually.

WARNING!

• Driving with the liftgate open can allow poisonous exhaust gases into your vehicle. You and your passengers could be injured by these fumes. Keep the liftgate closed when you are operating the vehicle.

• If you are required to drive with the liftgate open, make sure that all windows are closed, and the climate control blower switch is set at high speed. Do not use the recirculation mode.

Gas props support the liftgate in the open position. However, because the gas pressure drops with temperature, it may be necessary to assist the props when opening the liftgate in cold weather.

OCCUPANT RESTRAINTS

Some of the most important safety features in your vehicle are the restraint systems:

• Three-point lap and shoulder belts for all seating positions

• Advanced Front Air Bags for driver and front passenger

• Supplemental Active Head Restraints (AHR) located on top of the front seats (integrated into the head restraint)

• Supplemental Driver Side Knee Air Bag

• Supplemental Seat-Mounted Side Air Bags (SAB)

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 55

• An energy-absorbing steering column and steering wheel

• Knee bolsters/blockers for front seat occupants

• Front seat belts incorporate pretensioners that may enhance occupant protection by managing occupant energy during an impact event

• The front passenger seat includes an Automatic Locking Retractor (ALR) which locks the seat belt webbing into position by extending the belt all the way out and then adjusting the belt to the desired length to restrain a child seat or secure a large item in a seat

Please pay close attention to the information in this section. It tells you how to use your restraint system properly, to keep you and your passengers as safe as possible.

56 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

NOTE: The Advanced Front Air Bags have a multistage inflator design. This allows the air bag to have different rates of inflation based on several factors, including the severity and type of collision.

Here are some simple steps you can take to minimize the risk of harm from a deploying air bag:

1. Children 12 years old and under should always ride

buckled up in a rear seat.

WARNING!

Never place a rear facing infant seat in front of an

•

air bag. A deploying Passenger Advanced Front Air Bag can cause death or serious injury to a child 12 years or younger, including a child in a rearward facing infant seat.

• Only use a rearward-facing child restraint in a vehicle with a rear seat.

Children that are not big enough to wear the vehicle seat belt properly (see section on Child Restraints) should be secured in child restraints or belt-positioning booster seats. Older children who do not use child restraints or belt-positioning booster seats should ride properly buckled up in the passenger seat. Never allow children to slide the shoulder belt behind them or under their arm.

If a child from 2 to 12 years old (not in a rear facing child seat) must ride in the front passenger seat, move the seat as far back as possible and use the proper child restraint. (Refer to “Child Restraints”).

You should read the instructions provided with your child restraint to make sure that you are using it properly.

2. All occupants should always wear their lap and

shoulder belts properly.

3. The driver and front passenger seats should be

moved back as far as practical to allow the Advanced Front Air Bags room to inflate.

4. Do not lean against the door or window. If your

vehicle has side air bags, and deployment occurs, the side air bags will inflate forcefully into the space between you and the door.

5. If the air bag system in this vehicle needs to be

modified to accommodate a disabled person, contact the Customer Center. Phone numbers are provided under ⴖIf You Need Assistanceⴖ.

WARNING!

• Relying on the air bags alone could lead to more severe injuries in a collision. The air bags work with your seat belt to restrain you properly. In some collisions, the air bags won’t deploy at all. Always wear your seat belts even though you have air bags.

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 57

WARNING! (Continued)

• Being too close to the steering wheel or instrument panel during Advanced Front Air Bag deployment could cause serious injury, including death. Air bags need room to inflate. Sit back, comfortably extending your arms to reach the steering wheel or instrument panel.

• Seat-Mounted Side Air Bags (SAB) also need room to inflate. Do not lean against the door or window. Sit upright in the center of the seat.

• In a collision, you and your passengers can suffer much greater injuries if you are not properly buckled up. You can strike the interior of your vehicle or other passengers, or you can be thrown out of the vehicle. Always be sure you and others in your vehicle are buckled up properly.

(Continued)

58 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

WARNING! (Continued)

• Being too close to the Seat-Mounted Side Air Bag (SAB) during deployment could cause you to be severely injured or killed.

Buckle up even though you are an excellent driver, even on short trips. Someone on the road may be a poor driver and cause a collision that includes you. This can happen far away from home or on your own street.

Research has shown that seat belts save lives, and they can reduce the seriousness of injuries in a collision. Some of the worst injuries happen when people are thrown from the vehicle. Seat belts reduce the possibility of ejection and the risk of injury caused by striking the inside of the vehicle. Everyone in a motor vehicle should be belted at all times.

Lap/Shoulder Belts

All seats in your vehicle are equipped with lap/shoulder belts.

The belt webbing in the retractor is designed to lock during very sudden stops or collisions. This feature allows the shoulder part of the belt to move freely with you under normal conditions. However, in a collision the belt will lock and reduce the risk of you striking the inside of the vehicle or being thrown out.

WARNING!

• It is dangerous to ride in a cargo area, inside or outside of a vehicle. In a collision, people riding in these areas are more likely to be seriously injured or killed.

(Continued)

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 59

WARNING! (Continued)

• Do not allow people to ride in any area of your vehicle that is not equipped with seats and seat belts.

• Be sure everyone in your vehicle is in a seat and using a seat belt properly.

• Wearing a seat belt incorrectly is dangerous. Seat belts are designed to go around the large bones of your body. These are the strongest parts of your body and can take the forces of a collision the best.

(Continued)

WARNING! (Continued)

• Wearing your belt in the wrong place could make your injuries in a collision much worse. You might suffer internal injuries, or you could even slide out of part of the belt. Follow these instructions to wear your seat belt safely and to keep your passengers safe, too.

• Two people should never be belted into a single seat belt. People belted together can crash into one another in a collision, hurting one another badly. Never use a lap/shoulder belt or lap belt for more than one person, no matter what their size.

Lap/Shoulder Belt Operating Instructions

1. Enter the vehicle and close the door. Sit back and adjust the seat.

60 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

2. The seat belt latch plate is near the seatback of the front seats and next to your arm in the rear seats. Grasp the latch plate and pull out the belt. Slide the latch plate up the webbing as far as necessary to allow the belt to go around your lap.

Pulling Out Belt And Latch Plate

WARNING!

A belt that is worn under your arm is dangerous.

•

Your body could strike the inside surfaces of the vehicle in a collision, increasing head and neck injury. A belt worn under the arm can cause internal injuries. Ribs aren’t as strong as shoulder bones. Wear the belt over your shoulder so that your strongest bones will take the force in a collision.

• A shoulder belt placed behind you will not protect you from injury during a collision. You are more likely to hit your head in a collision if you do not wear your shoulder belt. The lap and shoulder belt are meant to be used together.

3. When the belt is long enough to fit, insert the latch plate into the buckle until you hear a “click”.

Inserting Latch Plate Into Buckle

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 61

WARNING!

A belt that is buckled into the wrong buckle will

•

not protect you properly. The lap portion could ride too high on your body, possibly causing internal injuries. Always buckle your belt into the buckle nearest you.

• A belt that is too loose will not protect you properly. In a sudden stop you could move too far forward, increasing the possibility of injury. Wear your seat belt snugly.

62 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

4. Position the lap belt across your thighs, below your abdomen. To remove slack in the lap belt portion, pull up on the shoulder belt. To loosen the lap belt if it is too tight, tilt the latch plate and pull on the lap belt. A snug belt reduces the risk of sliding under the belt in a collision.

Removing Slack From Belt

WARNING!

A lap belt worn too high can increase the risk of

•

internal injury in a collision. The belt forces won’t be at the strong hip and pelvic bones, but across your abdomen. Always wear the lap belt as low as possible and keep it snug.

• A twisted belt may not protect you properly. In a collision, it could even cut into you. Be sure the belt is straight. If you can’t straighten a belt in your vehicle, take it to your authorized dealer immediately and have it fixed.

5. Position the shoulder belt on your chest so that it is comfortable and not resting on your neck. The retractor will withdraw any slack in the belt.

6. To release the belt, push the red button on the buckle. The belt will automatically retract to its stowed position. If necessary, slide the latch plate down the webbing to allow the belt to retract fully.

WARNING!

A frayed or torn belt could rip apart in a collision and leave you with no protection. Inspect the belt system periodically, checking for cuts, frays, or loose parts. Damaged parts must be replaced immediately. Do not disassemble or modify the system. Seat belt assemblies must be replaced after a collision if they have been damaged (bent retractor, torn webbing, etc.).

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 63

adjusted upward by pushing anywhere on the anchorage. To move the anchorage downward, squeeze the actuation buttons while simultaneously pushing down on the anchorage assembly.

Adjustable Upper Shoulder Belt Anchorage

In the front seats, the shoulder belt anchorage can be adjusted upward or downward to help position the belt away from your neck. The upper anchorage can be

Adjustable Anchorage

As a guide, if you are shorter than average you will prefer a lower position, and if you are taller than average

64 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

you will prefer a higher position. When you release the anchorage, try to move it up or down to make sure that it is locked in position.

Seat Belts In Passenger Seating Positions

The seat belt in the front passenger seat is equipped with an Automatic Locking Retractor (ALR) which is used to secure a child restraint system. For additional information refer to “Installing Child Restraints Using the Vehicle Seat Belt” under the “Child Restraint” section. The chart below defines the type of feature for each seating position.

Driver Center Passenger

First Row N/A N/A ALR

• N/A — Not Applicable

• ALR — Automatic Locking Retractor

If the passenger seating position is equipped with an ALR and is being used for normal usage:

Only pull the belt webbing out far enough to comfortably wrap around the occupant’s mid-section so as to not activate the ALR. If the ALR is activated, you will hear a ratcheting sound as the belt retracts. Allow the webbing to retract completely in this case and then carefully pull out only the amount of webbing necessary to comfortably wrap around the occupant’s mid-section. Slide the latch plate into the buckle until you hear a ⬙click.⬙

Automatic Locking Retractor Mode (ALR) — If Equipped

In this mode, the shoulder belt is automatically prelocked. The belt will still retract to remove any slack in the shoulder belt. The Automatic Locking Mode is available on all passenger-seating positions with a combination lap/shoulder belt. Use the Automatic Locking Mode anytime a child safety seat is installed in a seating

position that has a belt with this feature. Children 12 years old and under should always be properly restrained in a vehicle with a rear seat.

How To Engage The Automatic Locking Mode

1. Buckle the combination lap and shoulder belt.

2. Grasp the shoulder portion and pull downward until the entire belt is extracted.

3. Allow the belt to retract. As the belt retracts, you will hear a clicking sound. This indicates the safety belt is now in the Automatic Locking Mode.

How To Disengage The Automatic Locking Mode

Unbuckle the combination lap/shoulder belt and allow it to retract completely to disengage the Automatic Locking Mode and activate the vehicle sensitive (emergency) locking mode.

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 65

WARNING!

• The belt and retractor assembly must be replaced if the seat belt assembly Automatic Locking Retractor (ALR) feature or any other seat belt function is not working properly when checked according to the procedures in the Service Manual.

• Failure to replace the belt and retractor assembly could increase the risk of injury in collisions.

Energy Management Feature

This vehicle has a safety belt system with an Energy Management feature in the front seating positions to help further reduce the risk of injury in the event of a head-on collision.

This safety belt system has a retractor assembly that is designed to release webbing in a controlled manner. This feature is designed to help reduce the belt force acting on the occupant’s chest.

66 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Seat Belt Pretensioners

Supplemental Active Head Restraints (AHR)

The seat belts for both front seating positions are equipped with pretensioning devices that are designed to remove slack from the seat belt in the event of a collision. These devices may improve the performance of the seat belt by assuring that the belt is tight about the occupant early in a collision. Pretensioners work for all size occupants, including those in child restraints.

NOTE: These devices are not a substitute for proper seat belt placement by the occupant. The seat belt still must be worn snugly and positioned properly.

The pretensioners are triggered by the Occupant Restraint Controller (ORC). Like the air bags, the pretensioners are single use items. A deployed pretensioner or a deployed air bag must be replaced immediately.

These head restraints are passive, deployable components, and vehicles with this equipment cannot be readily identified by any markings, only through visual inspection of the head restraint. The head restraint will be split in two halves, with the front half being soft foam and trim, the back half being decorative plastic.

How The Active Head Restraints (AHR) Work

The Occupant Restraint Controller (ORC) determines whether the severity, or type of rear impact will require the Active Head Restraints (AHR) to deploy. If a rear impact requires deployment, both the driver and front passenger seat AHRs will be deployed.

When AHRs deploy during a rear impact, the front half of the head restraint extends forward to minimize the gap between the back of the occupant’s head and the AHR. This system is designed to help prevent or reduce the extent of injuries to the driver and front passenger in certain types of rear impacts.

NOTE: The Active Head Restraints (AHR) may or may not deploy in the event of a front or side impact. However if during a front impact, a secondary rear impact occurs, the AHR may deploy based on the severity and type of the impact.

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 67

Active Head Restraint (AHR) Components

1 — Head Restraint Front Half (Soft Foam and Trim) 2 — Seatback 4 — Head Restraint Guide

3 — Head Restraint Back Half (Decorative Plastic Rear Cover)

Tubes

68 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

CAUTION!

All occupants, including the driver, should not operate a vehicle or sit in a vehicle’s seat until the head restraints are placed in their proper positions in order to minimize the risk of neck injury in the event of a collision.

NOTE: For more information on properly adjusting and

positioning the head restraint, refer to “Adjusting Active Head Restraints” in “Understanding The Features Of Your Vehicle”.

1. Grasp the deployed AHR from the rear seat.

Resetting Active Head Restraints (AHR)

If the Active Head Restraints are triggered in a collision, you must reset the head restraint on the driver’s and front passenger seat. You can recognize when the Active Head Restraint has been triggered by the fact that they have moved forward (as shown in step three of the resetting procedure).

Hand Positioning Points On AHR

2. Position the hands on the top of the deployed AHR at a comfortable position.

3. Pull down then rearward towards the rear of the vehicle then down to engage the locking mechanism.

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 69

1 — Downward Movement 2 — Rearward Movement

3 — Final Downward Movement To Engage Locking Mechanism

70 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

4. The AHR front soft foam and trim half should lock into the back decorative plastic half.

• For safety reasons, have the Active Head Restraints checked by a qualified specialist at an authorized dealer.

Enhanced Seat Belt Use Reminder System (BeltAlert®)

BeltAlert® is a feature intended to remind the driver and front passenger (if equipped with front passenger BeltAlert®) to fasten their seat belts. The feature is active whenever the ignition is on. If the driver or front seat passenger is unbelted, the Seat Belt Reminder Light will turn on and remain on until both front seat belts are fastened.

AHR In Reset Position

NOTE:

• If you have difficulties or problems resetting the Active Head Restraints, see an authorized dealer.

The BeltAlert® warning sequence begins after the vehicle speed is over 5 mph (8 km/h), by blinking the Seat Belt Reminder Light and sounding an intermittent chime. Once the sequence starts, it will continue for the entire duration or until the respective seatbelts are fastened. After the sequence completes, the Seat Belt Reminder

Light remains illuminated until the respective seat belts are fastened. The driver should instruct all other occupants to fasten their seat belts. If a front seat belt is unbuckled while traveling at speeds greater than 5 mph (8 km/h), BeltAlert® will provide both audio and visual notification.

The front passenger seat BeltAlert® is not active when the front passenger seat is unoccupied. BeltAlert® may be triggered when an animal or heavy object is on the front passenger seat or when the seat is folded flat (if equipped). It is recommended that pets be restrained in the rear seat (if equipped) in pet harnesses or pet carriers that are secured by seat belts, and cargo is properly stowed.

BeltAlert® can be enabled or disabled by your authorized dealer. Chrysler Group LLC does not recommend deactivating BeltAlert®.

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 71

NOTE: Although BeltAlert® has been deactivated, the Seat Belt Reminder Light will continue to illuminate while the driver’s or front passenger (if equipped with BeltAlert®) seat belt remains unfastened.

Seat Belts And Pregnant Women

We recommend that pregnant women use the seat belts throughout their pregnancies. Keeping the mother safe is the best way to keep the baby safe.

Pregnant women should wear the lap part of the belt across the thighs and as snug across the hips as possible. Keep the belt low so that it does not come across the abdomen. That way the strong bones of the hips will take the force if there is a collision.

72 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Seat Belt Extender

Supplemental Restraint System (SRS) — Air Bags

If a seat belt is too short, even when fully extended and when the adjustable upper shoulder belt anchorage (if equipped) is in its lowest position, your authorized dealer can provide you with a seat belt extender. This extender should be used only if the existing belt is not long enough. When it is not required, remove the extender and store it.

WARNING!

Using a seat belt extender when not needed can increase the risk of injury in a collision. Only use when the lap belt is not long enough when it is worn low and snug, and in the recommended seating positions. Remove and store the extender when not needed.

This vehicle has Advanced Front Air Bags for both the driver and front passenger as a supplement to the seat belt restraint systems. The driver’s Advanced Front Air Bag is mounted in the center of the steering wheel. The passenger’s Advanced Front Air Bag is mounted in the instrument panel, above the glove compartment. The words SRS AIRBAG are embossed on the air bag covers. In addition, the vehicle is equipped with a Supplemental Driver Side Knee Air Bag mounted in the instrument panel below the steering column.

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 73

NOTE: The Driver and Front Passenger Advanced Front Air Bags are certified to the new Federal regulations for Advanced Air Bags.

Advanced Front Air Bag And Knee Bolster Locations

1 — Driver And Passenger Advanced Front Air Bags

2 — Knee Bolster

3 — Knee Bolster/Supplemental Driver Side Knee Air Bag/Knee Bolster

The Advanced Front Air Bags have a multistage inflator design. This allows the air bag to have different rates of inflation based on several factors, including the severity and type of collision.

This vehicle may be equipped with driver and/or front passenger seat track position sensors that may adjust the inflation rate of the Advanced Front Air Bags based upon seat position.

This vehicle may be equipped with a driver and/or front passenger seat belt buckle switch that detects whether the driver or front passenger seat belt is fastened. The seat belt buckle switch may adjust the inflation rate of the Advanced Front Air Bags.

This vehicle is equipped with Supplemental SeatMounted Side Air Bags (SAB) to provide enhanced

74 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

protection for an occupant during a side impact. The SABs are located in the outboard side of the front seats.

NOTE:

• Air Bag covers may not be obvious in the interior trim, but they will open during air bag deployment.

• After any collision, the vehicle should be taken to an authorized dealer immediately.

• Steering Wheel and Column

• Instrument Panel

• Supplemental Driver Side Knee Air Bag

• Knee Impact Bolsters

• Driver Advanced Front Air Bag

• Passenger Advanced Front Air Bag

Air Bag System Components

Your vehicle may be equipped with the following air bag system components:

• Occupant Restraint Controller (ORC)

• Air Bag Warning Light

• Supplemental Seat-Mounted Side Air Bags (SAB)

• Front and Side Impact Sensors

• Front Seat Belt Pretensioners, Seat Belt Buckle Switch,

and Seat Track Position Sensors

Advanced Front Air Bag Features

The Advanced Front Air Bag system has multistage driver and front passenger air bags. This system provides output appropriate to the severity and type of collision as determined by the Occupant Restraint Controller (ORC), which may receive information from the front impact sensors.

The first stage inflator is triggered immediately during an impact that requires air bag deployment. This low output is used in less severe collisions. A higher energy output is used for more severe collisions.

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 75

WARNING!

• No objects should be placed over or near the air bag on the instrument panel, because any such objects could cause harm if the vehicle is in a collision severe enough to cause the air bag to inflate.

• Do not put anything on or around the air bag covers or attempt to open them manually. You may damage the air bags and you could be injured because the air bags may no longer be functional. The protective covers for the air bag cushions are designed to open only when the air bags are inflating.

• Do not drill, cut or tamper with the knee bolster in any way.

• Do not mount any accessories to the knee bolster such as alarm lights, stereos, citizen band radios, etc.

76 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Supplemental Seat-Mounted Side Air Bags (SAB)

Supplemental Seat-Mounted Side Air Bags (SAB) may provide enhanced protection to help protect an occupant during a side impact. The SAB is marked with an air bag label sewn into the outboard side of the front seats only.

Supplemental Seat-Mounted Side Air Bag Label

When the air bag deploys, it opens the seam between the front and side of the seat’s trim cover. Each air bag deploys independently; a left side impact deploys the left air bag only and a right-side impact deploys the right air bag only.

NOTE:

• Air Bag covers may not be obvious in the interior trim, but they will open during air bag deployment.

• Being too close to the SAB air bags during deployment could cause you to be severely injured or killed.

The system includes side impact sensors that are calibrated to deploy the side air bags during impacts that require air bag occupant protection.

WARNING!

Do not use accessory seat covers or place objects between you and the side air bags; the performance could be adversely affected and/or objects could be pushed into you, causing serious injury.

SAB air bags are a supplement to the seat belt restraint system. Occupants, including children who are up against or very close to SAB air bags can be seriously injured or killed. Occupants, especially children, should not lean on or sleep against the door, side windows, or area where the SAB air bags inflate, even if they are in an infant or child restraint.

Always sit upright as possible with your back against the seat back, use the seat belts properly, and use the appropriate sized child restraint, infant restraint or booster seat recommended for the size and weight of the child.

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 77

Supplemental Driver Side Knee Air Bag

The Supplemental Driver Side Knee Air Bag provides enhanced protection and works together with the Driver Advanced Front Air Bag during a frontal impact.

Knee Impact Bolsters

The Knee Impact Bolsters help protect the knees of the driver and front passenger, and position the front occupants for the best interaction with the Advanced Front Air Bags.

Along with seat belts and pretensioners, Advanced Front Air Bags and the Supplemental Driver Side Knee Air Bag work with the knee impact bolsters to provide improved protection for the driver and front passenger.

78 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Air Bag Deployment Sensors And Controls

Occupant Restraint Controller (ORC)

The ORC is part of a Federally regulated safety system required for this vehicle.

The ORC determines if deployment of the front and/or side air bags in a frontal or side collision is required. Based on the impact sensor’s signals, a central electronic ORC deploys the Advanced Front Air Bags, SABs, Supplemental Driver Side Knee Air Bag, and front seat belt pretensioners, as required, depending on several factors, including the severity and type of impact.

Advanced Front Air Bags and Supplemental Driver Side Knee Air Bag are designed to provide additional protection by supplementing the seat belts in certain frontal collisions depending on several factors, including the severity and type of collision. Advanced Front Air Bags are not expected to reduce the risk of injury in rear, side, or rollover collisions.

The Advanced Front Air Bags and Supplemental Driver Side Knee Air Bag will not deploy in all frontal collisions, including some that may produce substantial vehicle damage — for example, some pole collisions, truck underrides, and angle offset collisions. On the other hand, depending on the type and location of impact, Advanced Front Air Bags and Supplemental Driver Side Knee Air Bag may deploy in crashes with little vehicle front-end damage but that produce a severe initial deceleration.

The side air bags will not deploy in all side collisions. Side air bag deployment will depend on the severity and type of collision.

Because air bag sensors measure vehicle deceleration over time, vehicle speed and damage by themselves are not good indicators of whether or not an air bag should have deployed.

Seat belts are necessary for your protection in all collisions, and also are needed to help keep you in position, away from an inflating air bag.

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 79

turns on the Air Bag Warning Light, either momentarily or continuously. A single chime will sound if the light comes on again after initial startup.

The ORC monitors the readiness of the electronic parts of the air bag system whenever the ignition switch is in the START or ON/RUN position. If the key is in the OFF position, in the ACC position, or not in the ignition, the air bag system is not on and the air bags will not inflate.

The ORC contains a backup power supply system that may deploy the air bags even if the battery loses power or it becomes disconnected prior to deployment.

Also, the ORC turns on the Air Bag Warning Light in the instrument panel for approximately four to eight seconds for a self-check

when the ignition is first turned on. After the self-check, the Air Bag Warning Light will turn off. If the ORC detects a malfunction in any part of the system, it

It also includes diagnostics that will illuminate the instrument cluster Air Bag Warning Light if a malfunction is noted that could affect the air bag system. The diagnostics also record the nature of the malfunction.

WARNING!

Ignoring the Air Bag Warning Light in your instrument panel could mean you won’t have the air bags to protect you in a collision. If the light does not come on as a bulb check when the ignition is first turned on, stays on after you start the vehicle, or if it comes on as you drive, have an authorized dealer service the air bag system immediately.

80 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Driver And Passenger Advanced Front Air Bag Inflator Units

The Driver and Passenger Advanced Front Air Bag Inflator Units are located in the center of the steering wheel and on the right side of the instrument panel. When the ORC detects a collision requiring the Advanced Front Air Bags, it signals the inflator units. Alarge quantity of non-toxic gas is generated to inflate the Advanced Front Air Bags. Different air bag inflation rates are possible, based on several factors, including the collision type and severity. The steering wheel hub trim cover and the upper right side of the instrument panel separate and fold out of the way as the air bags inflate to their full size. The air bags fully inflate in about 50 to 70 milliseconds. This is about half of the time it takes to blink your eyes. The air bags then quickly deflate while helping to restrain the driver and front passenger.

The Advanced Front Air Bag gas is vented through the vent holes in the sides of the air bag. In this way, the air bags do not interfere with your control of the vehicle.

Supplemental Driver Side Knee Air Bag Inflator Unit

The Supplemental Driver Side Knee Air Bag unit is located in the instrument panel trim beneath the steering column. When the ORC detects a collision requiring the Advanced Front Air Bags, it signals the inflator units. A large quantity of non-toxic gas is generated to inflate the Supplemental Driver Side Knee Air Bag. The trim cover separates and folds out of the way allowing the air bag to inflate to the full size. The air bag fully inflates in about 15 to 20 milliseconds.

Supplemental Seat-Mounted Side Air Bag (SAB) Inflator Units

The Supplemental Seat-Mounted Side Air Bags (SAB) are designed to activate only in certain side collisions.

The ORC determines if a side collision requires the side air bags to inflate, based on the severity and type of collision.

Based on the severity and type of collision, the side air bag inflator on the crash side of the vehicle may be triggered, releasing a large quantity of non-toxic gas. The inflating SAB exits through the seat seam into the space between the occupant and the door. The SAB fully inflates in about 10 milliseconds. The side air bag moves at a very high speed and with such a high force that it could injure you if you are not seated properly, or if items are positioned in the area where the side air bag inflates. This especially applies to children.

Front And Side Impact Sensors

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 81

Enhanced Accident Response System

In the event of an impact causing air bag deployment, if the communication network remains intact, and the power remains intact, depending on the nature of the event the ORC will determine whether to have the Enhanced Accident Response System perform the following functions:

• Cut off fuel to the engine.

• Flash hazard lights as long as the battery has power or

until the ignition key is turned off.

• Turn on the interior lights, which remain on as long as the battery has power or until the ignition key is removed.

In front and side impacts, impact sensors can aid the ORC in determining appropriate response to impact events.

• Unlock the doors automatically.

82 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

In order to reset the Enhanced Accident Response System functions after an event, the ignition switch must be changed from IGN ON to IGN OFF.

If A Deployment Occurs

The Advanced Front Air Bags are designed to deflate immediately after deployment.

NOTE: Front and/or side air bags will not deploy in all collisions. This does not mean something is wrong with the air bag system.

If you do have a collision which deploys the air bags, any or all of the following may occur:

• The nylon air bag material may sometimes cause abrasions and/or skin reddening to the driver and front passenger as the air bags deploy and unfold. The abrasions are similar to friction rope burns or those you might get sliding along a carpet or gymnasium floor. They are not caused by contact with chemicals.

They are not permanent and normally heal quickly. However, if you haven’t healed significantly within a few days, or if you have any blistering, see your doctor immediately.

• As the air bags deflate, you may see some smoke-like particles. The particles are a normal by-product of the process that generates the non-toxic gas used for air bag inflation. These airborne particles may irritate the skin, eyes, nose, or throat. If you have skin or eye irritation, rinse the area with cool water. For nose or throat irritation, move to fresh air. If the irritation continues, see your doctor. If these particles settle on your clothing, follow the garment manufacturer’s instructions for cleaning.

Do not drive your vehicle after the air bags have deployed. If you are involved in another collision, the air bags will not be in place to protect you.

WARNING!

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 83

Maintaining Your Air Bag System

Deployed air bags and seat belt pretensioners can not protect you in another collision. Have the air bags, seat belt pretensioners, and the front seat belt retractor assemblies replaced by an authorized dealer immediately. Also, have the Occupant Restraint Controller (ORC) system serviced as well.

WARNING!

• Modifications to any part of the air bag system could cause it to fail when you need it. You could be injured if the air bag system is not there to protect you. Do not modify the components or wiring, including adding any kind of badges or stickers to the steering wheel hub trim cover or the upper right side of the instrument panel. Do not modify the front bumper, vehicle body structure, or add aftermarket side steps or running boards.

• It is dangerous to try to repair any part of the air bag system yourself. Be sure to tell anyone who works on your vehicle that it has an air bag system.

(Continued)

84 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

WARNING! (Continued)

• Do not attempt to modify any part of your air bag system. The air bag may inflate accidentally or may not function properly if modifications are made. Take your vehicle to an authorized dealer for any air bag system service. If your seat, including your trim cover and cushion, needs to be serviced in any way (including removal or loosening/tightening of seat attachment bolts), take the vehicle to your authorized dealer. Only manufacturer approved seat accessories may be used. If it is necessary to modify the air bag system for persons with disabilities, contact your authorized dealer.

Air Bag Warning Light

You will want to have the air bags ready to inflate for your protection in a collision. The Air Bag Warning Light monitors the internal

circuits and interconnecting wiring associated with air bag system electrical components. While the air bag system is designed to be maintenance free, if any of the following occurs, have an authorized dealer service the air bag system immediately.

• The Air Bag Warning Light does not come on for

approximately four to eight seconds when the ignition switch is first turned to ON/RUN.

• The Air Bag Warning Light remains on after the

approximate four to eight-second interval.

• The Air Bag Warning Light comes on intermittently or

remains on while driving.

NOTE:

If the speedometer, tachometer, or any engine related gauges are not working, the Occupant Restraint Controller (ORC) may also be disabled. The air bags may not be ready to inflate for your protection. Promptly check the fuse block for blown fuses. Refer to the label located on the inside of the fuse block cover for the proper air bag fuses. See your authorized dealer if the fuse is good.

Event Data Recorder (EDR)

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 85

• Whether or not the driver and passenger safety belts were buckled/fastened;

• How far (if at all) the driver was depressing the accelerator and/or brake pedal; and,

• How fast the vehicle was traveling.

These data can help provide a better understanding of the circumstances in which crashes and injuries occur.

This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an air bag deployment or hitting a road obstacle, data that will assist in understanding how a vehicle’s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as:

• How various systems in your vehicle were operating;

NOTE: EDR data are recorded by your vehicle only if a non-trivial crash situation occurs; no data are recorded by the EDR under normal driving conditions and no personal data (e.g., name, gender, age, and crash location) are recorded. However, other parties, such as law enforcement, could combine the EDR data with the type of personally identifying data routinely acquired during a crash investigation.

86 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

To read data recorded by an EDR, special equipment is required, and access to the vehicle or the EDR is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have the special equipment, can read the information if they have access to the vehicle or the EDR.

Children 12 years or younger should ride properly buckled up in a rear seat, if available. According to crash statistics, children are safer when properly restrained in the rear seats rather than in the front.

WARNING!

Child Restraints

Everyone in your vehicle needs to be buckled up at all times, including babies and children. Every state in the United States, and every Canadian province, requires that small children ride in proper restraint systems. This is the law, and you can be prosecuted for ignoring it.

In a collision, an unrestrained child can become a projectile inside the vehicle. The force required to hold even an infant on your lap could become so great that you could not hold the child, no matter how strong you are. The child and others could be badly injured. Any child riding in your vehicle should be in a proper restraint for the child’s size.

There are different sizes and types of restraints for children from newborn size to the child almost large enough for an adult safety belt. Always check the child seat Owner’s Manual to make sure you have the correct seat for your child. Carefully read and follow all the instructions and warnings in the child restraint Owner’s Manual and on all the labels attached to the car seat.

Before buying any restraint system, make sure that it has a label certifying that it meets all applicable Safety Standards. You should also make sure that you can install it in the vehicle where you will use it.

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 87

NOTE:

• For additional information, refer to www.seatcheck.org or call 1–866–SEATCHECK. Canadian residents should refer to Transport Canada’s website for additional information:

• http://www.tc.gc.ca/eng/roadsafety/safedriverschildsafety-index-53.htm

88 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Summary Of Recommendations For Restraining Children In Vehicles

Child Size, Height, Weight or Age Recommended Type of Child Restraint

Infants and Tod-

dlers

Children who are two years old or

younger and who have not reached the

Either an Infant Carrier or a Convertible

Child Restraint, facing rearward in the rear

height or weight limits of their child re-

straint

Small Children Children who are at least two years old or

who have out-grown the height or weight

Forward-Facing Child Restraint with a

five-point Harness, facing forward in the

limit of their rear-facing child restraint

Larger Children Children who have out-grown their

forward-facing child restraint, but are too

Belt Positioning Booster Seat and the ve-

hicle seat belt, seated in the rear seat of the

small to properly fit the vehicle’s seat belt

Children Too Large

for Child Restraints

Children 12 years old or younger, who

have out-grown the height or weight limit

Vehicle Seat Belt, seated in the rear seat of

of their booster seat

seat of the vehicle

rear seat of the vehicle

vehicle

the vehicle

Infants And Child Restraints

Safety experts recommend that children ride rearwardfacing in the vehicle until they are two years old or until they reach either the height or weight limit of their rear facing child safety seat. Two types of child restraints can be used rearward-facing: infant carriers and convertible child seats.

The infant carrier is only used rearward-facing in the vehicle. It is recommended for children from birth until they reach the weight or height limit of the infant carrier. Convertible child seats can be used either rearwardfacing or forward-facing in the vehicle. Convertible child seats often have a higher weight limit in the rearwardfacing direction than infant carriers do, so they can be used rearward-facing by children who have outgrown their infant carrier but are still less than at least two years old. Children should remain rearward-facing until they

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 89

reach the highest weight or height allowed by their convertible child seat.

WARNING!

• Never place a rear facing infant seat in front of an air bag. A deploying Passenger Advanced Front Air Bag can cause death or serious injury to a child 12 years or younger, including a child in a rearward facing infant seat.

• Only use a rearward-facing child restraint in a vehicle with a rear seat.

Older Children And Child Restraints

Children who are two years old or who have outgrown their rear-facing convertible child seat can ride forwardfacing in the vehicle. Forward-facing child seats and convertible child seats used in the forward-facing direction are for children who are over two years old or who

90 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

have outgrown the rear-facing weight or height limit of their rear-facing convertible child seat. Children should remain in a forward-facing child seat with a harness for as long as possible, up to the highest weight or height allowed by the child seat.

All children whose weight or height is above the forward-facing limit for the child seat should use a belt-positioning booster seat until the vehicle’s seat belts fit properly. If the child cannot sit with knees bent over the vehicle’s seat cushion while the child’s back is against the seatback, they should use a belt-positioning booster seat. The child and belt-positioning booster seat are held in the vehicle by the seat belt.

WARNING!

• Improper installation can lead to failure of an infant or child restraint. It could come loose in a collision. The child could be badly injured or killed. Follow the child restraint manufacturer ’s directions exactly when installing an infant or child restraint.

• Do not change the forward or rearward position of a vehicle seat where a child restraint is installed, as it can loosen the attachments of the car seat. Remove the child restraint before adjusting the vehicle seat position. When the vehicle seat has been adjusted, reinstall the child restraint.

(Continued)

WARNING! (Continued)

• When your child restraint is not in use, secure it in the vehicle with the seat belt or LATCH anchorages, or remove it from the vehicle. Do not leave it loose in the vehicle. In a sudden stop or accident, it could strike the occupants or seatbacks and cause serious personal injury.

Older Children And Child Restraints

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 91

remain in a forward-facing child seat with a harness for as long as possible, up to the highest weight or height allowed by the child seat.

92 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

WARNING!

•

the vehicle with the seat belt or remove it from the vehicle. Do not leave it loose in the vehicle. In a sudden stop or accident, it could strike the occupants or seatbacks and cause serious personal injury.

Children Too Large For Booster Seats

Children who are large enough to wear the shoulder belt comfortably, and whose legs are long enough to bend over the front of the seat when their back is against the seatback, should use the seat belt in a rear seat. Use this simple 5-step test to decide whether the child can use the vehicle’s seat belt alone:

1. Can the child sit all the way back against the back of the vehicle seat?

2. Do the child’s knees bend comfortably over the front of the vehicle seat – while they are still sitting all the way back?

3. Does the shoulder belt cross the child’s shoulder between their neck and arm?

4. Is the lap part of the belt as low as possible, touching the child’s thighs and not their stomach?

5. Can the child stay seated like this for the whole trip?

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 93

Installing Child Restraints in Commercial Vehicles

If the answer to any of these questions was “no,” then the child still needs to use a booster seat in this vehicle. If the child is using the lap/shoulder belt, check belt fit periodically and make sure the seat belt buckle is latched. A child’s squirming or slouching can move the belt out of position. If the shoulder belt contacts the face or neck, move the child closer to the center of the vehicle, or use a booster seat to position the seat belt on the child correctly.

WARNING!

Never allow a child to put the shoulder belt under an arm or behind their back. In a crash, the shoulder belt will not protect a child properly, which may result in serious injury or death. A child must always wear both the lap and shoulder portions of the seat belt correctly.

This commercial vehicle is not designed for use as a family vehicle and is not intended for carrying children in the front passenger seat(s). Never install rearwardfacing child restraints in this vehicle. If you must carry a child in a forward-facing child restraint, the passenger seat should be moved to the full rearward position and the child must be in a proper restraint system based on its age, size and weight. Follow the instructions below to secure the child restraint using the seat belt and tether anchorage.

WARNING!

Rearward-facing infant restraints must never be secured in the passenger seat of a vehicle with a passenger Air Bag. In a collision, a passenger Air Bag may deploy causing severe injury or death to infants riding in rearward-facing infant restraints.

94 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Installing Child Restraints Using The Vehicle Seat Belt

The seat belt in the passenger seating position is equipped with a Switchable Automatic Locking Retractor (ALR). This seat belt is designed to keep the lap portion of the seat belt tight around the child restraint so that it is not necessary to use a locking clip. The ALR retractor can be “switched” into a locked mode by pulling all of the webbing out of the retractor and then letting the webbing retract back into the retractor. If it is locked, the ALR will make a clicking noise while the webbing is pulled back into the retractor. For additional information on ALR, refer to the “Automatic Locking Mode” description under “Occupant Restraints.”

Lap/Shoulder Belt Systems For Installing Child Restraints In This Vehicle

Front Passenger Seat

ALR= Switchable Automatic Locking Retractor

Top Tether Anchorage Symbol

Installing A Child Restraint With A Switchable Automatic Locking Retractor (ALR)

1. Place the child seat in the center of the seating position.

2. Pull enough of the seat belt webbing from the retractor to pass it through the belt path of the child restraint. Do not twist the belt webbing in the belt path.

3. Slide the latch plate into the buckle until you hear a “click.”

4. Pull on the webbing to make the lap portion tight against the child seat.

5. To lock the seat belt, pull down on the shoulder part of the belt until you have pulled all the seat belt webbing out of the retractor. Then, allow the webbing to retract back into the retractor. As the webbing retracts, you will hear a clicking sound. This means the seat belt is now in the Automatic Locking mode.

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 95

6. Try to pull the webbing out of the retractor. If it is locked, you should not be able to pull out any webbing. If the retractor is not locked, repeat step 5.

7. Finally, pull up on any excess webbing to tighten the lap portion around the child restraint while you push the child restraint rearward and downward into the vehicle seat.

8. If the child restraint has a top tether strap and the seating position has a top tether anchorage, connect the tether strap to the anchorage and tighten the tether strap. See the section “Installing Child Restraints Using the Top Tether Anchorage” for directions to attach a tether anchor.

9. Test that the child restraint is installed tightly by pulling back and forth on the child seat at the belt path. It should not move more than 1 inch (25.4 mm) in any direction.

96 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Any seat belt system will loosen with time, so check the belt occasionally, and pull it tight if necessary.

Installing Child Restraints Using The Top Tether Anchorage

This vehicle is equipped with a tether strap anchorage located behind the front passenger seatback, near the floor. When installing a forward-facing child restraint, always secure the top tether strap to the tether anchorage.

1. Look behind the front passenger seat to find the tether anchorage. You may need to move the seat forward to provide better access to the tether anchorage.

2. Route the tether strap to provide the most direct path for the strap between the anchor and the child seat. If your vehicle is equipped with adjustable rear head restraints, raise the head restraint, and where possible, route the tether strap under the head restraint and

between the two posts. If not possible, lower the head restraint and pass the tether strap around the outboard side of the head restraint.

3. Attach the tether strap hook of the child restraint to the top tether anchorage as shown in the diagram.

Front Passenger Seat Tether Strap Mounting

4. Remove slack in the tether strap according to the child restraint manufacturer’s instructions.

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COMMERCIAL CARGO VEHICLES (NO FACTORY INSTALLED REAR SEATS) — IF EQUIPPED

WARNING!

An incorrectly anchored tether strap could lead to increased head motion and possible injury to the child. Use only the anchorage position directly behind the child seat to secure a child restraint top tether strap.

Transporting Pets

Air Bags deploying in the front seat could harm your pet. An unrestrained pet could be thrown about and possibly injured, or injure a passenger during panic braking or in a collision.

Pets should be restrained in the rear seat in pet harnesses or pet carriers that are secured by seat belts.

Commercial cargo vehicles are not designed for use as a family vehicle and are not intended for carrying children in the front passenger seat. However, if you must carry a child in a vehicle without a rear seat, the passenger seat should be moved to the full rearward position and the child must be in a proper restraint system based on its age, size and weight.

98 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

WARNING!

Rearward-facing infant restraints must never be secured in the passenger seat of a vehicle with a passenger air bag. In a collision, a passenger air bag may deploy causing severe injury or death to infants riding in rearward-facing infant restraints.

Commercial Child Restraint Tether Anchor

This vehicle is equipped with a child restraint tether anchor located on the lower rear of the front passenger seat. Use this tether anchor to secure only forward-

facing child restraints equipped with an upper tether strap.

RAM Cargo Van 2014, 2014 Cargo Van Owner's Manual

Specifications and Main Features

Frequently Asked Questions

User Manual