Radio Shack AFX-500, 43-1247 Owner's Manual

Cat. No. 43-1247

OWNER’S MANUAL

Please read before using this equipment.

AFX-500

Small Business Fax Switch

INTRODUCTION

g

CAUTION

our RadioShack AFX-500 Small Business Fax Switch lets
ou connect a telephone, answering machine, fax machine,
nd modem to a single telephone line, eliminating the expense
f installing additional phone lines. Your AFX-500 is easy to in­tall. It connects to an ex isting telephone jack and requires no
pecial wiring.

ou can operate your AFX-500 in one of two modes:

• Automatic mode: the AFX-500 answers eac h call on the
first ring and automatically routes the call to the correct
device.

• Semiautomatic mode: the AFX-500 rin gs your phone six
times, giving you or your answering machine time to
answer the call. If you do not answer, the AFX-500 auto­matically routes the call to the correct device.

our AFX-500 is easy to operate a nd preset t o work correctly
or most installations, bu t you can easily cus tomize its opera­ion to suit your needs. Its built-in features are designed to

ork with the distinctive ring, Caller ID, and voice mail s ervic-

s provided by most phone companies.

mportant Information

o use Caller ID, distinctive ring, and voice mail services, you

ust be in an area where these services are available and you
ust subscribe to those services.

READ THIS BEFORE INSTALLATION

The AFX-500 conforms to federal regulations and you can
connect it to most phone lines. However, each device that you
connect to the telepho ne line draws power from the li ne. We
refer to this power draw as the phone’s

number

, or REN. The REN is on the bottom of your phone.

ringer equivalence

If you use more than one phone or o ther device on the line,
add up all the RENs. If the total is more than five, your phones
might not ring. In rural areas, a total REN of three might impair
ringer operation. If ringer operation is impaired, remove one of
the devices from the line.

FCC STATEMENT

The AFX-500 complies with Part 68 of
upon request, provide the FCC registration number and the
REN to your phone company. These nu mbers are on the bot­tom of your AFX-500.

You must not connect your AFX-500 to any of the fol-

Note:

lowing:

• coin-operated systems

• party-line syst ems

• most electronic key phone systems

FCC Rules

. You must,

he AFX-500 is

not

compatible w it h ca ll for warding ser vi ce s.

his fax/data switch has been tested and found to comply with

ll applicable standards.

SAVE THESE INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS

hen using your telephone equipment, basic safety precau­ions should always be followed to reduce the risk of fire, elec­ric shock and injury to persons, including the following:

1. Do not use this product near water, for example, near a
bath tub, wash bowl, kitchen sink or laundry tub, in a wet
basement or near a swimming pool.

2. Avoid using a telephone (other than a cordless type) dur­ing an electrical storm. There may be a remote risk of
electric shock from lightning.

3. Do not use the telephone to report a gas leak in the vicin­ity of the leak.

4. Use only the power cord indicated in this manual.

© 1998 Tandy Corporation.

RadioShack is a registered trademark used by Tandy Corporation.

All Rights Reserved.

Warnin

: To prevent fire or s hock
hazard, do not expose this prod­uct to rain or moisture.

RISK OF ELECTRIC SHOCK.

DO NOT OPEN.

CAUTION

ELECTRIC SHOCK, DO NOT REMOVE
COVER OR BACK. NO USER -SERVICE­ABLE PARTS INSIDE. REFER SERVIC­ING TO QUALIFIED PERSONNEL.

This symbol i s i nten de d to a le rt you to t he pre se nce of u ni nsu lat ed
dangerous voltage within the product’s enclosure that might be of
sufficient magnitude to constitute a risk of electric shock. Do not
open the product’s case.

This symb ol is in t en ded to i nf or m y ou th at i mpo rt ant o pe rat in g and
maintenance instructions are included in the literature accompany-

!

ing this product.

: TO REDUCE THE RISK OF

!

ONTENTS

g

g

g

g

g

g

g

g

g

g

g

g

g

g

g

g

g

g

g

g

g

g

g

g

g

g

g

g

g

g

g

g

g

g

g

g

g

g

g

g

g

nstallation ........................................................................................................................... .. .......... .. .......... .......... .......... .. .......... .......... .. .......... .. 4

Connectin
Connectin
Connectin
Connectin
Mountin
Preparin
Install i n

asic Operation .......................................................................................................................... .......... .......... ......... ... ......... .......... .......... .. .......... 7

Operatin

Receivin
Usin

Usin
Usin
Receivin

Receivin

pecial Features ......................................................................................................................... .......... .......... .. .......... ......... ... .......... ......... ........ 1 0

Pro
Pro

Comma n d De scripti ons ... .. .......... .......... .......... .. .......... ......... .......... ... ......... .......... .......... .. ........ .. .......... ......... .......... ... ......... .......... ... ......... ... 12

roubleshooting ......................................................................................................................... ... ......... ... ......... .......... .......... .. .......... .......... ..... 2 0

are and Maintenance .................................................................................................................. ......... .......... .. .......... .......... .. .......... .......... ..... 2 1

The FCC Wants You to Know .............................................................................................................. .. .......... .......... .. .......... .......... ......... ... 22

Li

htning ............................................................................................................................... ............ ... ......... .......... .......... .. .......... .......... .. ... 22

to the Telephone Line ............................................................................................................... .......... .. .......... .......... .. .......... ....... 4

to a Telephone Syste m ................... ............................. .................. ............................. ............................ ............ .. .......... .......... .. 4

Telephone Devices to the AFX-500 ............................................... ............................. .......... ......................... .......... .. .......... ....... 4

to Power ....................................................................................................................... .. ........ ......... ... ......... .......... .......... .. .......... 5

on a Wall ................................................................................................................................ ... ......... .......... .. .......... .......... .......... .. 5

an Ans w e r ing Machine for Use with the AFX-500 ............................................................................................................. .......... .. 6

an Optional Voice Data Guard ............................................................................................................ .......... .......... .. .......... .......... .. 6

Modes ........ .. .......... .......... .......... .. .......... .......... .. .......... ......... .......... ... ......... .......... ....... ............. .. .......... ......... .......... ... ......... .......... 7

Autom a ti c R i n

Voice Calls ...................................................................................................................... .......... ......... ... ......... .......... ... ......... .......... 7

an Answering Machine ............................................................................................................................. ... ......... ... .......... ......... .......... 8

Answerin

a Distinct iv e Ri ng Servic e ... ... .......... ......... ... .......... ......... ... ......... .......... .......... .. .......... .......... .......... .. ............... .. .......... .......... ......... ... .. 8

Voice Mail .............................................................................................................................. .. .......... .......... .. .......... .......... ......... ... ....... 8

Faxes ........................................................................................................................................ .. .......... ......... ... .......... ......... .......... 9

Usin

Transfer Codes ................................................................................................................... .. ... ......... .......... .......... .. .......... .......... .. 9

Modem Calls .. .. .......... .. .......... .......... .......... .. .......... .......... ......... ... ......... .......... ... ......... ............... .. .......... .......... .......... .. .......... ....... 9

Usin

Transfer Codes ................................................................................................................... .. ... ......... .......... .......... .. .......... .......... .. 9

ramming Quick Start ................................................................................................................................. .. .......... .......... .......... .. .......... 1 0

ramming the AFX-500 .................................................................................................................... .......... .......... .. .......... .......... .. .......... 12

Pro

ramming through the Phone Jack ............................................................................................................... .. .......... .. .......... .......... 12

Pro

ramming from a Remote Phone ............................................................................................................... .......... .......... .. .......... ..... 1 2

Operatin

Remote Access Security Code .............. ............ ............ .................................................... .................. .. .......... ............ ... .......... ......... ... 12

Automatic No Answer Transfer .......................................................................................................... ......... ... ......... ............. .. .......... ..... 1 3

Automatic Answ e rin
Automatic Answ e rin
Autom a ti c R i n
Autom a ti c R i n
Autom a ti c R i n

Exten si on Detection ............... .......... ... ......... .......... .......... .. .......... .......... ......... ... .......... ....... .. .......... ............ ... ......... .......... .......... .. ........ 1 4

Outbound Voice Exclusion ............................................................................................................ .. .......... ............ .. .......... .......... .......... 14

Answer Any Jack .......................................................................................................................... ......... .......... ... ......... .......... .......... .. ... 14

Rotary (Pulse) Dial Transfer ........................................................................................................... .......... .......... .. .......... .......... ......... ... 15

Pound Key (#) Transfer Required ................................................................................................. ......... ... .......... ......... ... .......... ......... ... 15

Answerin

Fax and Fax/Modem Jacks Transfer Code ............................................................................................... .. .......... .......... .. ......... ........ ... 15

Sin

le Tone Detection ................................................................................................................... .. ... ......... .......... .. .......... .......... .......... 16

Sin

le Tone Detection Timer ......................................................................................................... .. .......... .. .......... .......... .......... .. .......... 16

Fax Alert Tone Detection ............................................................................................................ ... ......... ... .......... ......... ... .......... ......... ... 16

V.25 Modem Tone Detection ........................................................................................................... ... ......... .......... .......... .. .......... .......... 16

Reverse Modem Tone Detection ............................................................................................................... .......... ......... ... .......... ......... ... 16

Jack Tone Assi
Distinctive Rin
Distinctive Rin
Remote Messa

RMN Conditions ............... ....................... .. .. .. ........... .. .. .. ........... .. .............. ....................... .......... ... ....... .. .......... .......... .. .......... .......... ..... 18

RMN Phone Number ......... .............. .............. ........... .. .............. ................................... .. .. .............. .. ......... . .......... ......... .......... ... ......... ... 18

Caller ID ............................................................................................................................ .. .......... ......... ... .......... ......... .......... ... ......... ... 18

Rin

s to Answe r C a ll .. .......... .......... .......... .. .......... ......... .......... ... ......... .......... .. .......... .......... ....... .......... .. ........ ......... ... .......... ......... ........ 1 8

Rin

s to Answ e ring Machine and Phone Jacks .............................................................................................................. .......... .. .......... 19

Rin

s to Fax and Modem Jacks ................................................................................................................ .. .......... .. ........ .......... .. .......... 1 9

Phantom Rin
Reset to Default Settin

Reduction ....................................... ........... .......... .. .................. .......... ........... .......... ........... ... .. ............ .......... ... ......... ..... 7

Machine Remote Operation ........................................................................................................... .......... .......... ......... ... ....... 8

Mode .............. .......... .......... .. .......... .......... ......... ... ......... .......... ... ......... .......... .......... ....... ....... ... .......... ......... .......... ... ......... ... 12

Machi n e Trans f er ......... .. .......... .......... .. .......... .......... ......... ... .......... ......... .......... .. .......... ....... .......... .......... .. ........ 1 3

Machine Transfer Timer ......................................................................................................................... .. .......... 13

Reduction ....................................... ........... .......... .. .................. .......... ........... .......... ........... ... .. ............ .......... ... ......... ... 13

Reduction Reset ...... .......... ............................. .................. ............................. .......... .................. ......... ... .......... ......... ... 14

Reduction Reset Timer ................ .......... ................................................ .................. ........... ..................... .......... .. ........ 1 4

Machine and Phone Jack s Transfer Code ......... .. .......... .......... ........... .......... .......... .. .......... .......... ........ .......... .......... .......... 15

nment .. ......... ............. ............ .......... ............ ............ ............ .......... ............ ............ ....... .......... ... ......... .......... ... ......... ... 17

Service Detection .............................................................................................................. .......... .. ............. ......... ... ..... 1 7

Service Assignment ................................................................................................................................... ......... ........ 1 7

e Notif ic at io n ............... .......... .......... .. .......... ......... ... .......... ......... .......... ... ......... .......... ....... .......... .. .......... .......... .......... 18

Style ............................................................................................................................... ..... .......... .......... .. .......... .......... 19

s ............................................................................................................................... .. .......... .......... .. .......... ..... 1 9

3

INSTALLATION

12VAC

TEL
LINE

ANSWERING
MACHINE

PHONE FAX

FAX/
MODEM

LINKED PORTS

Telephone
System

1
2
3
4

TEL
LINE

ANSWERING
MACHINE

PHONE FAX

FAX/
MODEM

LINKED PORTS

TEL
LINE

ANSWERING
MACHINE

PHONE FAX

FAX/
MODEM

LINKED PORTS

ou can set the AFX-500 on a flat surface or mount it on a wall

see “Mounting on a Wall” on Pag e 5). Choose a locat ion that

s:

• near an AC outlet

• near a telephone line jack

• out of the way of normal activities

• at least 2 feet away from any electronic equipment

otes:

• Your AFX-500 connects directly to a modular telephone
line jack. If your telephone wiring does not have a modular
jack, you can update the wiring yourself using jacks and
adapters available at your local RadioShack store, or have
the telephone company update the wiring for you.

• The USOC number of the jack to be installed is RJ11C.

• The socket-outlet shall be installed near the equipment
and shall be easily accessible.

You should be familiar with telephone wiring to connect the
AFX-500 to a telephone system. If you have questions or are
not confident that you can correctly install the AF X-500, con­tact a professional installer or your local phone company.

ONNECTING TO THE TELEPHONE LINE

o connect the AFX-500 to a single phone line, plug one end

f the supplied modular telephone line cord into the
ack on the back panel, and plug the other end into a modular
elephone line jack.

TEL
LINE

ANSWERING
MACHINE

PHONE FAX

ou can use the AFX-500 if you have more than one phone

ine by connecting it to one of the lines. However, the AFX-500

ill only process calls on that line.

onnec ting to a Telephone System

telephone system consist s of two or m ore incomin g lines, a
witching device, and any number of extensions. The AFX­00 works with either KSU or PBX systems.

o work properly with a telepho ne system, the AFX-500 must

e connected between the system and the phone company’s

ncoming lines. If there are multiple incoming lines, connect
he AFX-500 to the last line in the rollover order. Also, all

quipment on that line must connect directly to the AFX-500.

TEL LINE

LINKED PORTS

FAX/
MODEM

Caution:

Do not connect the AFX-500 directly to a telephone

system phone jack. You might damage your phone system.

CONNECTING TELEPHONE DEVICES TO
THE AFX-500

To connect a fax machine

, plug its modular cord into the
jack on the back panel of the A FX-500. S et the fax machine’ s
ring number to two or three rings.

To connect a modem

jack into t he

FAX /M OD E M

, plug the modular cord from its line input

jack on the AFX-500. Set the mo-

dem’s ring number to one ring.

FAX

5

Note: When the computer is turned on, the fax/modem an-

n

-

e

l

s

-

e

r

12VAC

ANSWERING
MACHINE

PHONE FAX

FAX/
MODEM

LINKED PORTS

"

Line
Guides

swers fax calls. If the computer is turned off, the fax machine
answ ers fa x calls.

Plug the supplied adapter’s barrel plug into the

12 VAC

jack o
the back panel, then plug the a dapter into a sta ndard AC out
let. The POWER indicator on the front of the AFX-500 lights.

To connect an answering machine

from its line input jack into the AFX-500’s

CHINE

jack. Also, see “Preparing an Answering Machine for

, plug the modular cord

ANSWERING MA-

Use with the AFX-500” on Page 6.

TEL

ANSWERING

LINE

MACHINE

To connect a telephone

into the AFX-500’s

, plug the telephone’s modular plug

PHONE

jack.

TEL
LINE

ANSWERING
MACHINE

Note: If you connect a Caller ID system between the

PHONE FAX

PHONE FAX

LINKED PORTS

FAX/
MODEM

LINKED PORTS

FAX/
MODEM

PHONE

jack and the telephone, you must program the AFX-500 to use
your Caller ID service (see “Caller ID” on Page 1 8).

Notes:

• If power fails, your AFX-500 passes incoming calls to th

ANSWERING MACHINE

and

PHONE

jacks, allowing norma

use of the telephone.

• The POWER indicator flashes during calls.

MOUNTING ON A WALL

To mount the AFX-500 directly on a wall, you need two screw
(not supplied) with heads that fit the keyhole slots on the bot
tom of the case.

1. Drill two holes 3

1

/4 inches (83 mm)
apart. Then thread a screw into each
hole, letting the heads extend about
inch (5 mm) from the wall.

3

/

16

1

3

/4"

3

/

16

TEL
LINE

ANSWERING
MACHINE

PHONE FAX

CONNECTING TO POWER

Caution: The supplied AC adapter supplies 12 volts AC and

delivers at least 830 mA. Its plug fits the AFX-500's
jack. Using an adapter that does not meet these specifications
could damage the AFX-500 or the adapter.

LINKED PORTS

FAX/
MODEM

12V AC

2. Route the connected modular line co rds through the lin
guides on the bottom of the AFX-500.

Line

Guides

3. Place the keyhole slots on the bottom of the AFX-500 ove
the screws and slide the AFX-500 downward to secure it.

PREPARING AN ANSWERING MACHINE
FOR USE WITH THE AFX-500

1. Be sure the connected answering machine is set to
answer calls in less than six rings, because the AFX- 500
rings the
times before routing the call to the
jacks (see “Automatic Ring Reduction” on Page 7).

2. Because some fax m ac hi nes do not send a fax alert tone,
your outgoing message should give ca llers instruction s on
how to send a fax (see “Receiving Faxes” on Page 9).

ANSWERING MACHINE

and

FAX

PHONE

and

jacks six

FAX /M O D E M

For example:

number at the tone. If you want to send a fax, press # 1 1
on your touch-tone phone, then press STAR T on your fax
machine.

For the best performance, y our outgoing me ssage should
be 15–20 seconds long with four seconds of silence at the
beginning of the message. The silence gives the AFX-500
time to detect fax alert tones, modem tones, or transfer
codes.

Hello. Please leave your name and phone

NSTALLING AN OPTIONAL V OICE DATA

UARD

f an extension ph one is in use, the AFX-50 0 does not let its

onnected telephone devices acc ess the line or interrupt the
all.

owever, to prevent an ext ension phone from interrupting a

ax or data call in progress through the AFX-500, you must

lug that device into an optional voice data guard, such as Ra­ioShack Cat. No. 43-107.

7

BASIC OPERATION

t

,

e

M

E

e

E

g

d

-

s

-

s

n

e

s

-

f

e

0

r

r

n

,

t

e

The AFX-500 ma nages your incoming calls by li stening for a
fax alert tone, transfer code, or modem tone, then routing the
call to the correct jack.

fax alert tone

•A

(CNG tone) is a signal sent by most fax
machines to tell the receiving device that a fax will be
transmitted. It is a beep that repeats every three seconds.

transfer code

•A

is a signal that a caller can enter on a
touch-tone phone to tell the AFX-500 how to route the call.
# 1 1 transfers a call to the

FAX

# 8 1 transfers a call to the

PHONE

•A

jacks.

modem tone

is a signal sent by some modems. The

AFX-500 can b e set to detect

V.25

modem tones. (See your modem’s owner’s manual

FAX/MODEM

and

ANSWERING MACHINE

reverse

modem tones and

jacks.

and

for more information.)

If the AFX-500 does not detect one of these signals, it routes
the call according to the operating mode you have set.

Notes:

• You can change the preset transfer codes. See “Answer­ing Machine and Phone Jacks Transfer Code” on Page 15
or “Fax and Fax/Modem Jacks Transfer Code” on
Page 15.

• If you or your answering machine answer the call before i
is routed, the AFX-500 still listens for a fax alert tone
transfer code, or modem tone. If it de tects any of thes
signals, it routes the call to the

FAX

and

FAX/MODE

jacks.

Follow these steps to change the operating mode.

1. Lift the handset of the phone connected to the

PHON

jack.

#

2. Press

, then:

• to change to semiautomatic mode, enter 2 1 1

• to change to automatic mode, enter 2 1 0

3. Press to s ave the new setting. The phone be eps thre
times.

4. Press aga in, then hang up.

Automatic Ring Reduction

When the AFX -500 routes a call to the

PHONE

and

jacks, it allows six rings for you or your answerin

machine to answer before it routes the call to the

FAX /M O DE M

jacks.

ANSWERING MACHIN

FA X

an

• The AFX-500 is preset to detect fax alert tones but not
modem tones. To set the AFX-500 to detect modem tones,
see “V.25 Modem Tone Detection” on Page 16 or
“Reverse Modem Tone Detection” on Page 16.

OPERATING MODES

The AFX-500 operate s in one of two modes — automatic or
semiautomatic. It comes preset to operate in automatic mode.

automatic mode

In
ring and listens for a fax alert tone, transfer code or modem
tone.

• If it detects any of these s ignals, it routes the call to the

FAX

and

• If it does not detect o ne of these signals within f our sec­onds, it routes the call to the

PHONE

jacks. If the call is not answered within six rings
(see “Automatic Ring Reduction”), the AFX-500 routes it
back to the

semiautomatic mode

In

ANSWERING MACHINE

the

• If a call is not answered within six rings, the AFX-500
routes it to the
Ring Reduction”).

, the AFX-500 answers a call on the first

FAX/MODEM

FAX

FAX/MODEM

and

jacks.

ANSWERING MACHINE

jacks.

, the AFX-500 routes incoming c alls to

PHONE

FAX

and

FAX/MODEM

and

jacks.

jacks (see “Automatic

and

After the AFX-500 has routed a call to the

DEM

jacks, it reduces the number of rings on subsequent call

FAX

and

FAX /M O

from six to two, so the next fax call can connect sooner. It au
tomatically resets the number of rings to six after 10 minute
of inactivity on the

FA X

and

FAX / MO DE M

jacks. Or, you ca
manually reset it by placing a call on an y phone on the sam
line (or by just picking up the phone then hanging it up).

With automatic ring reduction turned off, the AFX-500 alway
allows six rings when it routes a call to the

CHINE

and

PHONE

jacks. To turn automatic ring reduction of

ANSWERING MA

or on, see “Automatic Ring Reduction” on Page 13.

RECEIVING VOICE CALLS

To answer a cal l, pick up any phone on the same line as th
AFX-500. If it is a voice call, talk as usual. Otherwise:

• If you hear a fax alert tone, simply hang up. The AFX-50
routes the call to the

FAX

• If you hear only silence, the call might be from a modem o
a fax machine that does not send alert tones. To transfe
the call to the

FAX

and
any touch-tone pho ne on the sam e line as the A FX-500
then hang up. If you are us ing a pu lse (rotary) phone tha
is directly connected to the AFX-500, dial 3 t o t ransf er t h
call.

FAX/MODEM

and

FAX / MO D E M

jacks.

jacks, enter # 1 1 o

otes:

• If the AFX-500 is set to automatic mode when a call
comes in, extension phones ring only once, then the
phone connected to the

PHONE

ANSWERING MACHINE

or
jack starts to ring. You can answer the cal l on any exten­sion, even if it is not ringing.

• In automatic mode, the AFX-500 prevents the

FAX /MO DEM
MACHINE

jacks from interrupting the

PHONE

and

jacks, so you cannot use the fax

FAX

ANSWERING

machine’s phone to answer incom ing calls. To be able to
answer calls with the fax mac hine’s phone, you must turn
on the “Answer Any Jack” feature (see “Answer Any Jack”
on Page 14).

USING AN ANSWERING MACHINE

and

USING A DISTINCTIVE RING SERVICE

Most phone companies offer a distinctive ring service. This
service lets a singl e phone line us e two or three phone num­bers, with each number having a different ring pattern. For ex­ample, your main number might be assigned one long ring,
your second number two short rings, and your third number
three short rings.

The AFX-500 recognizes distinctive rings, so you can program
it to route each ring pattern to a particular jack. That way, for
example, you can us e one num ber f or voice calls and another
for fax or data calls.

To use distinctive ring service to route your incoming calls, you
must turn on distinctive ring detection (see “Distinctive Ring
Service Detection” on Page 17).

hen your answering machine answers a call, the A FX-500

onitors the call for a fax alert tone, transfer co de, or modem

one. If it detects one of these signals, it routes the call to the

AX

FAX/MODEM

and

jacks.

hen your answering mac hine answers, the cal ler can record
message, enter a t ransfer code, or both. That way a caller
an, for example, leave a voice message and send a fa x on

he same call.

ote: Calls from fax machines that do not send a fax alert

one will be routed to the

ANSWERING MACHINE

jack. Be-

ause many answering m achines disco nnect a call if they d e-

ect only silence, you can program the AFX-500 to

utomatically route a ca ll to the

FAX

and

FAX /M O D E M

jacks if

he answering machine disconnects the call within 30 sec-

nds. See “Automatic Answering Machine Transfer” on

age 13.

nswering Machine Remote Operation

o use your answering machine’s remote operation features

for example, to retrieve your messages), follow these steps.

1. Dial the AFX-500.

With distinctive ring detection turned on, the AFX-500 pro­cesses calls a s follows:

• Calls to the main number are routed to the

MACHINE

and

PHONE

jacks.

• Calls to the second number are routed to the

FA X/ MO DE M

jacks.

ANSWERING

FA X

and

• Calls to the third number are not answered.

To change the preset jack assignments for each distinctive
ring, see “Distinctive Ring Service Assignment” on Page 17.

USING VOICE MAIL

To use your AFX-500 with a voice mail service from your local
phone company, you mus t also subscribe to the phone com­pany’s distinctive ring service (se e “Using a Distinctive Ring
Service”) and turn on the AFX-500’s distinctive ring detection
(see “Distinctive Ring Service Detection” on Page 17).

When distinctive ring detection is turned on, the AFX-500 is
preset to ignore calls to the third number, which lets your voice
mail service process the call.

voice mail.

Use the third number for your

2. When the answering machine answers, press on a

touch-tone phone.

3. Follow the remote operation procedures for your answer-

ing machine.

4. When you finish, hang up.

To use a different number for voice mail, program the AFX­500 to ignore that number (see “Distinctive Ring Service As­signment” on Page 17).