Radio Shack 5.8 GHz Multi-Handset Expandable Cordless Telephone with Digital Answerer, 43-3887 Owner's Manual

© 2005 RadioShack Corporation.

All Rights Reserved.

RadioShack and RadioShack.com are trademarks

used by RadioShack Corporation.

ENERGYSTAR and the ENERGYSTAR certification mark

are registered US marks.

DirectLink is a registered trademark of Uniden Corporation.

OWNER’S MANUAL Please read before using this equipment.

5.8 GHz Multi-Handset Expandable
Cordless Telephone with Digital
Answerer

43-3887

!

IMPORTANT

!

If an icon appears at the end of a paragraph, go to the box on that page with the
corresponding icon for pertinent information.

o

— Warning! — Important



— Caution Ô — Note

Memo Recording — lets you leave messages for
yourself or others in your home or office, or record your
phone conversations. (See “Voice memo” on page 63.)

Phone Pick-Up Detection — stops recording when
you pick up any phone on the same line as the
answering system, and resets to answer the next call.

Call Screening — lets you listen as a caller leaves a
message. (See “Screening a call” on page 64.)

Speakerphone — lets you conduct a hands-free
conversation using the handset and base speaker. (See
“Making Calls” on page 30.)

Handset Remote Operation — lets you listen to your
incoming messages from the handset. (See “Remote
Operation” on page 65.)

Message Alert — beeps when you have a new
incoming message. (See “Setting the Message Alert On
or Off” on page 25.)

Convenient Extension Placement — lets you place
accessory handsets (up to ten total) anywhere you have
an AC outlet, regardless of phone jack location.

Call Waiting/Caller ID — lets you answer a call even
when you’re on the phone and see who’s calling before
you answer.

2

CONTENTS

Introduction ................................... 3

Important Information ................... 4

FCC Statement .................................. 4

Surge Protection ................................ 5

Important Safety Instructions ........ 6

Important Caller ID Information .... 7

Read This Before Installation ............. 7

Installation ..................................... 8

Selecting a Location .......................... 8

Connecting/Charging the Battery

Pack .............................................. 10

Installing a Beltclip ........................... 12

Using a Headset .............................. 12

Display and Icons ....................... 13

Animation Displays

(Handset Only) .............................. 14

Soft Key Function ........................ 15

Main Menu Options ..................... 16

Default Settings ............................... 16

Setting Menu Options ................. 17

Using the Interface ........................... 17

Using Your Phone ....................... 30

Making Calls .................................... 30

Receiving a call ................................ 31

Hanging Up ...................................... 31

Call Waiting ...................................... 32

Placing a Call on Hold ..................... 32

Redialing a Call ................................ 32

Adjusting the Ringer,

Earpiece and Speaker Volume ..... 34

Do Not Disturb (DND) ...................... 35

Mute Microphone ............................. 35

Tone Dialing Switch Over ................. 36

Travelling Out-of-Range ................... 36

Privacy Mode ................................... 36

Three-Way Conferencing ................. 37

Flash and Call Waiting ..................... 37

Find Handset ................................... 37

Phonebook .................................. 38

Storing Phone Numbers, Names,

Distinctive Rings, and Speed

Dial ................................................ 38

Steps for Entering Names and

Special Characters ........................ 39

Viewing the Phonebook ................... 40

Making Calls Using the

Phonebook .................................... 41

Speed Dialing .................................. 42

Editing or Erasing a Data ................. 42

Copying Phonebook Locations ........ 43

Chain Dialing ................................... 45

Testing Stored Emergency

Numbers ....................................... 45

Caller ID ..................................... 46

Caller ID and CIDCW (Caller ID on

Call Waiting) ................................. 46

Viewing the Caller ID List ................ 47

Deleting a Caller ID Message ......... 48

Using the Caller ID Message List .... 48

Call Waiting Deluxe Features .......... 50

Expanding Your Phone ............... 51

Register the Handset to the

Base ............................................. 51

Using the DirectLink Mode .............. 52

Four-Way Conferencing .................. 53

Intercom/Call Transfer Feature ........ 53

The Integrated Answering

Device ........................................ 57

Features .......................................... 57

Turning the Answering System

On/Off ........................................... 58

Setting up Your Answering

System ......................................... 58

Using the Answering Setup Menu ... 59

New Message LED ......................... 59

Using Your Answering System ........ 60

Remote Operation ........................... 65

Troubleshooting .......................... 69

Care ............................................ 71

Service and Repair ..................... 72

Note about Handset-Base

Registration ................................ 73

Introduction

3

INTRODUCTION

Thank you for purcha sing a Rad ioShack 5 .8
GHz Multi-Handset Expandable Cordless
Telephone. Unlike other conventional
cordless telephones, your telephone
supports up to ten handsets on a single
telephone line. You can add a handset to
any room in your home or office that has an
AC outlet. No more runni ng t o the ot her end
of the house to answer the phone! You can
transfer outside calls to other handsets. If
you subscribe to Ca ll Waitin g with C alle r ID,
the phone shows you the incoming caller
information, even when you are alrea dy
talking on the phone.

The digital answering system stores up to
12 minutes of messages on a com puter chip
and records da y and time information for
each message. This gives you advanced
capabiliti es over tape- based answer ing
machines:

• You can delete individual messages
and save the rest.

• There are no tapes to bother with
and no tape mechanisms to wear
out.

The remote operation feature lets you
operate your answering system from a
touch-tone phone (or from a rotary phone
with a pocket tone dialer).

Cordless phones require AC power to
operate. When the power is off, you cannot
make or receive calls by using your phone.
You should also h ave a phon e that does not
need AC power to operate (not a cordless
phone), so you can still make and receive
calls if there is an AC power failure.

!

!

IMPORTANT

!

• Your phone operates on
standard radio
frequencies as allocated
by the FCC.

• It is possible for other
radio units operating
nearby on similar
frequencies to
unintentionally intercept
your conversation or
cause interference. This
possible lack of privacy
can occur with any
cordless phone.

Important Information

The lightning symbol is intended to alert you to the presence of
uninsulated dangerous voltage within this product’s enclosure that
might be of sufficient magnitude to constitute a risk of electric shock.
Do not open the product’s case.

The exclamation symbol is intended to inform you th at important operating
and maintenance instructions are in cluded in the literature accompanying
this product.

!

WARNING: To reduce the risk of

fire or shock hazard, do not expose
this product to rain or moisture.

CAUTION.

CAUTION: TO REDUCE THE RISK OF ELECTRIC

SHOCK, DO NOT REMOVE COVER OR BACK. NO USER­SERVICEABLE PARTS INSIDE. REFER SERVICING TO
QUALIFIED PERSONNEL.

RISK OF ELECTRIC

SHOCK DO NOT OPEN

!

4

IMPORTANT
INFORMATION

This telephone has been tested and found
to comply with all applicable UL and FCC
standards.

FCC STATEMENT

This equipment compl ies with Part 68 of the
FCC rules and the requ irements ado pted by the
ACTA. On the base of thi s equipmen t is a lab el
that contains, amon g other inf ormation, a
product identifie r in the form at
US:AAAEQ##TXXXX. If requested, this number
must be provided to the telephone compan y.

Your phone is not intende d to be us ed with
party-line systems. Connection to party line
service is subject to s tate tariffs. Con tact the
state public uti lity commi ssion, p ublic se rvice
commission, or corporation commission for
information. Ô

The REN is used t o determine th e number of
devices that may be connec ted to a te lephone
line. Excessive REN s on a te lephone l ine may
result in the devic es not ring ing in res ponse to
an incoming call. In most b ut not a ll areas, the
sum of RENs should not ex ceed fiv e (5.0). To
be certain of the number of devices that may be
connected to a line , as determin ed by the total
RENs, contact the local te lephone c ompany.
For products approved af ter July 2 3, 2001, th e
REN for this product is part o f the produ ct
identifier that has th e format
US:AAAEQ##TXXXX. The digits repre sented
by ## are the REN without a decimal point (e .g.,
03 is a REN of 0.3). For ear lier products , the
REN is separately shown on the label.

If you use more than one ph one or othe r device
on the line, add up a ll of the RENs . If the tota l is
more than five (three i n rural are as), your
telephones might no t ring. If ri nger operat ion is
impaired, remove a device from the line.

As an ENERGYSTAR Partner,
RadioShack Corpor ation has
determined that this product
meets the E

NERGYSTAR

guidelines for energy
efficiency.

Ô NOTE Ô

You must not connect your
phone to

• coin-oper ated system s

• mos t electronic key
telephone systems

Important Information

5

In the unlikely ev ent that yo ur phone c auses
problems on the phon e line, the phone company
can temporarily disc ontinue y our servic e. If this
happens, the phone com pany attempts to notify
you in advance. If advance notice is not
practical, the phone compan y notifies you as
soon as possible and advises you of your right to
file a complaint with th e FCC.

Also, the phone company can make changes
to its lines, equipment, operations, or
procedures that could affect the operation of
this phone. The telephone company notifies
you of these changes in advance, so you can
take the necessary steps to prevent
interruption of your telephone service.

This device co mplies with part 15 of th e FCC
rules. Operation is subj ect to the followi ng two
conditions: (1) This device may not cause
harmful interference, and (2) Thi s device m ust
accept any interference received, including
interference that may cause undesired
operation. Privacy o f commun ications , may no t
be ensured when usin g this ph one.

To insure the safety of users, the FCC has
established criteri a for the amou nt of radio
frequency energy v arious pro ducts ma y
produce dependi ng on thei r intended usage.
This product has be en tested and found to
comply with the FCC’s expos ure criteri a. For
body worn operation, th e FCC RF exposure
guidelines were a lso met wh en used wi th the
RadioShack acce ssories supplied or design ed
for this product. Use o f other ac cessories m ay
not ensure complia nce wit h FCC RF ex posure
guidelines and should b e avoided .

SURGE PROTECTION

Your telephone has built-in protection circuits to
reduce the risk of damage from surges in
telephone line and power line current. These
protection circuits meet or exceed the FCC
requirements. However, lightning striking the
telephone or power lines can damage your
telephone.

Lightning damage is not common.
Nevertheless, if you live in an area that has
severe electrical storms, we suggest that you
unplug you r p hon e w hen sto rms ap proa ch to
reduce the possibility of damage.

Important Safety Instructions

6

IMPORTANT SAFETY INSTRUCTIONS

When using your telephone equipment, basic safety precautions should
always be followed to reduce the risk of fire, electric shock and injury to
persons, including the following:

1. Do not use this product near water, for example, near a bathtub,
wash bowl, kitchen sink, or laundry tub, in a wet basement or near a
swimming pool.

2. Avoid using a telephone (other than a cordless type) during an
electrical storm. There may be a remote risk of electric shock from
lightning.

3. Do not use the telephone to report a gas leak in the vicinity of the
leak.

4. Use only the power cord and batteries indicated in this manual.
Do not dispose of batteries in a fire. They may explode. Check with
local codes for possible special disposal instructions.

SAVE THESE INSTRUCTIONS

Important Caller ID Information

7

IMPORTANT CALLER
ID INFORMATION

To use Caller ID and C all Wa iting, y ou mu st
be in an area where those services are
available and you must subscribe to those
services through yo ur local phone com pany.
Where Caller ID is offered, one or more
options are generally available:

• caller’s number only

• caller’s name only

• caller’s name and number

If you subscribe to Call Waiting and Caller
ID, the system can show you the incoming
caller information, even when you are
already talking on the phone.

READ THIS BEFORE
INSTALLATION

We have designed your phone to conform
to federal regulations when you can connect
it to most phone lines. However, each
device that you connect to the telephone
line draws power from the line. We refer to
this power draw as the phone’s ringer
equivalence number, or REN. The REN is
on the bottom of your phone.

Installation

8

INSTALLATION

Before using your phone, carefully peel the
protective film off the display. The film
protects the handset window during
shipment and is not necessary for use.

SELECTING A LOCATION

You can place the phone’s base on a desk
or table, or mount it on a stan dar d wall p late
or directly on a wall. Select a location that
is:Ô

• near an accessible AC outlet

• near a telephone line jack

• out of the way of normal activities

• away from electrical machinery,
electrical appliances, metal walls or
filing cabinets, wireless intercoms,
alarms, and room monitors

• away from other cordless phones

The location of the base affects the
handset’s range. If you have a choice of
several locations, try each to see which
provides the best performance.

The handset antenna is located on the
back, above the ringer speaker. For
maximum communication range, do not
hold the handset in such a way as to cover
the antenna by your hand. Also, place the
handset in the upright position while not in
use so the antenna can pick up the signals
from the base.

When there is an obstacle such as a metal
or concrete wall between the handset and
the base, the operation might be affected.
Try to keep it free from obstructions.

Ô NOTE Ô

If your home has specially
wired alarm equipment
connected to the telephone
line, be sure that installing
the system does not disable
your alarm equipment.
If you have questions about
what will disable alarm
equipment, contact your
telephone company or a
qualified installer.

Installation

9

Your telephone connects directly to a
modular telephone line jack. If your
telephone wiring does not have a modular
jack, you can update the wiring yourself
using jacks and adapters (available at your
local RadioShack store), or have the
telephone company update the wiring for
you. You must use compatible modular
jacks that are compliant with Part 68 of FCC
Rules. Ô

On a Desk Top

1. Plug one end of the supplied long
modular cord into the

TEL LINE jack on

the back of the base.

2. Plug the other end of the modular cord
into a modular phone line jack.

3. Insert the supplied AC adapter’s barrel
plug into the DC IN 9V jack on the back
of the base.



4. Route the adapter’s cord through the
strain relief slot on the base, then plug
the adapter into a standard AC outlet.

Installing the Charging Cradle

You can power the cordless handset using
the supplied 9V, 210 mA AC adapter.



1. Insert the supplied AC adapter’s barrel
plug into the

DC IN 9V jack on the back

of the charger.

2. Route the cord through the strain relief
slot and plug the adapter into a
standard AC outlet.

Ô NOTE Ô

The USOC number of the
jack to be installed is
RJ11C (or RJ11W for a wall
plate jack).

 CAUTION 

You must use
a Class 2

power source
that supplies 9V DC and
delivers at least 400 mA
(for the base)/210 mA
(for the charger). Its
center tip must be set to
positive and its plug
must fit the phone’s DC
IN 9V jack. The supplied
adapter meets these
specifications. Using an
adapter that does not
meet these
specifications could
damage the phone or
the adapter.

!

Installation

10

On a Wall Plate or Wall

To mount the phone directly on a wall, you
need two screws (not supplied) with heads
that fit into the keyhole slots on the base.
Drill two holes 3

15

/16 inches apart. Thread a
screw into each hole, letting the heads
extend about

1

/8 inch.

1. Route the AC adapter and the short
telephone line cord through the hole on
the bracket.

2. Slide the bracket into the notches on
the base.

3. Plug the adapter into a standard AC
outlet. Hook the cord on the notch of
the bracket.

4. Plug the telephone line cord into the
telephone outlet.

5. For a wall plate,
align the base’s
keyhole slots with
the wall plate
studs and slide
the base
downward to secure it.

For direct wall
mounting, align
the base’s
keyhole slots with
the mounting
screws and slide
the base downward to secure it.

CONNECTING/CHARGING THE
BATTERY PACK

The phone comes with a rechargeable
nickel-metal hydride (Ni-MH) battery pack in
the handset, but not connected. Before
using your phone, you must connect the
battery pack. Then charge it for about 15–
20 hours.

To remove, push up
a tab on the wall
mount adapter as
shown.

Installation

11

1. Press down and slide off the battery
compartment cover.

2. Lift the battery pack out of the
compartment.

3. Plug the battery pack’s connector into
the socket in the compartment (the
connector fits only one way), then place
the battery pack in the compartment.

4. Replace the cover.

To charge the battery pack, place the
handset on the base. T he

CHARGE indicator

on the base li ghts.
Recharge the battery pack when

Low Battery

flashes on the display.

If you have any trouble rep lacing the battery
pack, take the phone to your local
RadioShack for assistance.

Recharging the Battery Pack

• If the battery pack becomes weak
during a call,

Low Battery

flashes.
When this happens, you cannot make a
call until you recharge the battery
pack.

!

• If the display is blank and the phone
does not work, recharge the battery
pack. (The battery power might be too
low to light the display.)

• About once a month, fully discharge the
battery by keeping the handset off the
base until

Low Battery

flashes on
the display. Otherwise, the battery pack
loses its ability to fully recharge.

• Using a damp cloth, clean the charging
contacts on the handset about once a
month.

• If you are not going to use your phone
for an extended period, disconnect the
battery pack. This increases the battery
pack’s usable life.

!

IMPORTANT

!

Be sure the battery pack is
properly connected before
you try to charge it. The
CHARGE indicator lights
when the handset is on the
base, even if the battery
pack is not connected.

Installation

12

• The supplied battery pack should last
for about a year. If the battery pack
does not hold a charge for more than 2
hours after an overnight charge,
replace it with a new 3.6-volt, 800 mAh
battery pack with a connector that fits
the socket in the battery compartment.
You can order a replacement battery
pack through RadioShack. Install the
new battery pack and charge it for

about 15–20 hours.

o

INSTALLING A BELTCLIP

To attach the beltclip

Insert the beltclip into the holes on each
side of the handset. Press down until it
clicks.

To remove the beltclip

Pull either side of the beltclip to release the
tabs from the holes.

USING A HEADSET

You can make or answer calls with hands­free convenience usin g an optio nal headse t
that has a 3/32-inch (2.5-mm) plug.
RadioShack has a variety of headsets
available.

To connect the head set, g ent ly flip o pen the
rubber headset j ack co ver on t he si de of the
handset. Then insert the headset’s plug into
the jack. Ô

Connecting a headset disconnects the
handset’s earpiece and microphone.

VOL/RING/ or VOL/RING/ on the handset

also controls the headset’s volume.
With a headset con nected, y ou can m ake or

answer calls as usual us ing the keys on the
handset.

When you finish using the headset,
disconnect it from the h andset and clo se the
rubber cover to protect the jack.

o

WARNING

o

Dispose of the old battery
pack promptly and properly.
Do not burn or bury it.
There is a risk of explosion
if battery is replaced by an
incorrect type. Dispose of
used batteries according to
the instructions.

Ô NOTES Ô

• If you place the handset
on the base to recharge
it while the headset is
connected, be sure the
handset seats properly.

• You can use a handset
holder (available from
your local RadioShack
store) to hang the
handset on your belt for
greater convenience
when using a headset.

Display and Icons

13

DISPLAY AND ICONS

Example of the standby mode display

• Handset

•Base

* appears if you have a new message.

appears if you turn your answering system off.

** appears when the message storage is full.

appears if you set your answering system to announce only.

570#
*CPFUGV
0GY%+&

4'&+#. /'07

Ringer off icon (when the ringer is off)/ day of the week and
time / battery icon

Handset ID and Banner
Number of new Caller ID calls received (If there are no new Caller

ID messages, the Handset ID appear s here.)

ICON

Appears

During

DESCRIPTION

Standby/

Talk

Battery icons indicate the handset battery status. This
icon changes depending on the battery status (empty,
low, medium and full).

Standby The Ringer off icon indicates that ringer is turned off.

Talk

The Mute icon appears when you mute the handset or
base.

Talk

The Speaker icon appears when the handset speaker
phone is used (handset only).

Talk

The Privacy icon appears when the Privacy Mode is
turned on.

Talk

The Recording icon appears while recording a
conversation.

* Status of your

Answering machine

** Number of message

Day of the week and time

Number of new Caller ID
calls received

0'9

1((

#059'4

(7..

#PPQWPEG

10.;

Display and Icons

14

ANIMATION DISPLAYS (HANDSET ONLY)

The handsets have a variety of animation displays. Below are examples
of the animation screens and what they mean:

Turning on the phone Hanging up the phone Confirmation (Done!) Deleting (Deleted!)

Making a call Find Handset/Paging the Handset

Also, the animation display changes depending on the ringer volume setting.

Out of Range Unavailable Low Battery

9GNEQOG

2NGCUG9CKV



'PF

&QPG

&GNGVGF

6CNM



/76' %9&: /'07

2CIKPI

4KPIGT8QNWOG

4'&+#. /'07

4KPIGT8QNWOG

4'&+#. /'07

?

4KPIGT8QNWOG

4'&+#. /'07

1WV1H4CPIG

4'&+#. /'07

7PCXCKNCDNG

4'&+#. /'07

.QY$CVVGT[

Soft Key Function

15

SOFT KEY FUNCTION

“Soft” keys are keys that change functions
while you operate your phone. There are
three soft keys on the base and three on
each handset. Soft Keys allow you to:

• Access the main menu

• Set up CIDCW options

• Store or edit phone numbers

• Access stored Caller ID information

• Redial one of the last three numbers
dialed from the handset

• Remote Answering operation

The function of each soft key is determined
by the icon that appears directly above it.
For example, when the handset is in
standby mode, press ing soft key 1 will red ial
the last dialed nu mber. When the h andset i s
in talk mode, pressing soft key 1 will mute
the microphone. Ô

Complete information on the features
controlled by the soft keys can be found
under each feature.

In standby mode
Handset Base

In talk mode
Handset Base

Ô NOTE Ô

The soft keys will not
appear while the handset is
charging.

570#
*CPFUGV
0GY%+&

4'&+#. /'07

Soft key 1 S oft key 2 Soft key 3

570#

0GY%+&

4'&+#. /'07 4'%14&

Soft key 1 S oft key 2 Soft key 3

6CNM



/76'

/'07

%9&:

Soft key 1 S oft key 2 Soft key 3

522JQPG

/76'

/'07



%9&:

Soft key 1 Soft key 2 Soft key 3

Main Menu Options

16

MAIN MENU
OPTIONS

Your phone has seven main menu options:

DirectLink Mode, Room Monitor, Handset
Setup

, Base Setup, Answ. Setup, Global

Setup

and Deregister HS. Ô

DEFAULT SETTINGS

The default settings set from the factory
match the features that most people use.
You may not need to change them.
However, there are a numbe r of optio ns you
must set and entries you must make in
memory to take full advantage of all the
phone features. The table below lists the
default settings.

Function Handset Base

Ringer Tone Flicker
Distinctive Ring On ­Auto Talk Off ­Anykey Answer Off ­Banner “ “ ­Language (LCD) E nglish
Contrast level 5
Key touch tone On ­Animation Screen On ­Day & Time SUN 12:00 AM
CW / CWDX CW on/CWDX off
Area code None
Dial Mode Tone
Security code 80
Ring Time Toll Saver
Record Time 1 minute
Message alert Off
Call Screen On

Ô NOTE Ô

For Global Setup, Answ.
Setup, and Deregister HS
menu options, make sure
the line is not in use and the
handsets are within range
of the base.

Setting Menu Options

17

SETTING MENU
OPTIONS

USING THE INTERFACE

Below are some tips for using the software
interface on your phone.

• Press the

MENU soft key to access the

main menu.

•Use VOL/RING/ or VOL/RING/ to
scroll through options.

• Press the OK soft key to make a
selection.

• Press the

BACK soft key to return to the

previous screen.

•Press END to exit the menu.

• If you do not press a key within 30
seconds, the phone will time out and
exit the menu mode. When setting Day
and Time, the time-out period is
extended to two minutes.

DirectLink Mode (Handset Only)

In DirectLink® mode, a pair of h andsets c an
function as two-way ra dios. DirectLi nk Mode
allows two handsets to communicate with
each other without the base unit or a
telephone line. Use them at sp orti ng eve nts
or while shopping to stay in contact with
family members or friends. You must set
both handsets to DirectLink Mode to
activate this feature. Ô

Using DirectLink Mode

1. Press the MENU soft key and select the

DirectLink Mode menu.

To enter
DirectLink mode press
[ENTER]

appears.

Ô NOTE Ô

You must have at least two
handsets to use DirectLink
Mode.

Setting Menu Options

18

2. Press the ENTER soft key to enter

DirectLink mode. You will hear a
confirmation tone, and

DirectLink

Mode Complete

appears.

3. To return to normal mode, press the

CANCEL soft key and then the OK soft

key, or return the handset to the cradle.

Room Monitor

This feature allo ws you to monitor s ounds in
another room. Place the base or a handset
in the room you wish to monitor; it will
function as a microphone. A second
handset (or the base) c an be set to function
as a remote speaker, allowing you to
monitor sounds in the room. Ô

Using Room Monitor

1. Press the MENU soft key and select the

Room Monitor menu.

To Room

Monitor

appears.

2. Select the handset or base you want to
monitor by using

VOL/RING/ or VOL/

RING/

.

3. Press the

OK soft key.

RoomMonitor

appears, and you hear
sounds in the room where the handset
or the base is installed.

4. To turn off the Room Monitor, press the

END soft key, or END.

Handset Setup/Base Setup

The following submenu o ptions must be set
separately for each handset and the base.

Selecting a Ringer Tone (Handset
Only)

Ringer Tone lets you choo se from ten r inger
tones or ten melodies:

Ô NOTE Ô

This feature only works
when the handset(s) is
within the range of the
base.

Setting Menu Options

19

• Ringers (Flicker, Clatter, Soft Alert,
Wake Up, Light Bug, Beep Boop, Tone
Board, Chip Chop, Party Clap,
Reminder)

• Melodies (Beethoven’s Symphony #9
[Beethoven9], For Elise [Elise], We
Wish You A Merry Christmas [Merry­Xmas], Home Sweet Home [Hm Swt
Hm], Lorri Song #6 [Lorri Song], When
Irish Eyes Are Smiling [Irish Eyes],
Aura Lee, Let Me Call You Sweet Heart
[Sweetheart], Star Spangled Banner
[Star Spngl], Old MacDonald [Old
MacDld])

You must set a separate ringer tone on
each handset.

1. Press the

MENU soft key. Select the

Handset Setup menu, and then the
Ringer Tones submenu.

2. Press

VOL/RING/ or VOL/RING/ to

move the pointer. You will hear the
ringer or melody as you scroll through
the options.

3. When you reach the ringer tone you

want, press the OK soft key. You will
hear a confirmation tone.

Distinctive Ringer Setup
(Handset Only)

Distinctive Ringer allows you to assign a
designated ring tone to a stored pho nebook
number (100 stored locations available).
When a call is received and the Caller ID
information matches the information in one
of the phonebook memory locations, the
phone uses the distinctive ring assigned to
that particular caller. You can assign
distinctive rings to multiple phonebook
memory locations. Switching the setting to
Distinctive Off disables distinctive ringing:

Setting Menu Options

20

all incoming calls will have a normal ring
tone. Switching to Distinctive On activates
all programmed distinctive ring mem ory
locations.

1. Press the

MENU soft key. Select the

Handset Setup menu, and then the
Distinctive Ring submenu.

2. Press VOL/RING/ or VOL/RING/ to

select

On

or

Off

.

3. Press the OK soft key. You will hear a

confirmation tone.

Setting the Auto Talk (Handset
Only)

Auto Talk allows you to answer the phone
simply by removing the handset from the
cradle. You do not have to press any buttons
to answer the call.

1. Press the

MENU soft key. Select the

Handset Setup menu and then the Auto
Talk submenu.

2. Press

VOL/RING/ or VOL/RING/ to

select

On

or

Off

.

3. Press the

OK soft key. You will hear a

confirmation tone.

Setting the Anykey Answer
(Handset Only)

Anykey Answer allows you to answer the
phone by pressing any number key,

*

/TONE/<, or #/> on the handset.

1. Press the

MENU soft key. Select the

Handset Setup menu, and then the
Anykey Answer submenu.

2. Press VOL/RING/ or VOL/RING/ to

select

On

or

Off

.

3. Press the

OK soft key. You will hear a

confirmation tone.

Setting Menu Options

21

Setting the True Banner
(Handset Only)

True Banner lets you customize the name
your handset displays.

The name will be displayed on the LCD
screen during Standby Mode, Intercom,
Intercom Hold, Room Monitor and Copy
Phonebook operation. The banner name
will be displayed on the receiving handset
as well.

1. Press the

MENU soft key. Select the

Handset Setup menu, and then the
Banner submenu.

2. Use the number keypad (

0-9),

*

/TONE/<, #/>, or the DELETE soft key

to enter or edit the name.

3. Press the OK soft key. You will hear a

confirmation tone.

Selecting a Language

Language selects which la nguage the men u
display will use. Choose from English,
French, or Spanish.

1. Press the

MENU soft key. Select the

Handset Setup menu, and then the
Language submenu.

2. Press

VOL/RING/ or VOL/RING/ to

choose

English,Français

(French), or

Español

(Spanish).

3. Press the OK soft key. You will hear a

confirmation tone.

Adjusting the LCD Contrast

Contrast adjusts the handset LC D
brightness. Choose one of the 10 levels for
optimum viewing.

1. Press the

MENU soft key. Select the

Handset Setup menu and then the
Contrast submenu.

Setting Menu Options

22

2. Press VOL/RING/ or VOL/RING/ to

adjust the contrast of the LCD (10
levels.)

3. Press the

OK soft key. You will hear a

confirmation tone.

Setting the Key Touch Tone
(Handset Only)

Key Touch Tone is the tone your keypad
makes when keys are pressed. You can
turn this tone on or off.

1. Press the

MENU soft key. Select the

Handset Setup menu and then the Key
Touch Tone submenu.

2. Press

VOL/RING/ or VOL/RING/ to

select

On

or

Off

.

3. Press the OK soft key. You will hear a

confirmation tone.

Setting the Animation Screen
(Handset Only)

The Animation screen displays animation
on the handset LCD. The animations will be
displayed on the LCD screen during a call,
ringer volume setting, paging operation,
when you hang up, and so on.

1. Press the

MENU soft key. Select the

Handset Setup menu and then the
Animation Screen submenu.

2. Press

VOL/RING/ or VOL/RING/ to

select On or

Off

.

3. Press the OK soft key. You will hear a

confirmation tone.

See “Animation Displays (Handset Only)”
on page 14 for all the available screens.

Setting Menu Options

23

Answering System Setup

This main menu option allows you to set up
the built in answering device.

Record a Personal Outgoing
Message (Base Only)

Record Greeting allows you to record a
personal outgoing message (greeting)
which the answering system automatically
plays when you receive a call.

1. Press the

MENU soft key. Select the

Answ. Setup menu, and then the
Record Greeting submenu.

To
record greeting press [STA
RT]

appears.

2. Press the START soft key. You will hear

“Record Greeting.” The message
counter displays

30 and then begins to

count down.

3. Position yourself near the base
microphone and record your greeting.

4. When you are finished recording, press
the

STOP soft key. Your greeting will

playback for confirmation.

Selecting Your Greeting (Base
only)

Select Greeting allows y ou to choose
between the two outgoing messages, a
prerecorded message or your own greeting.

1. Press the

MENU soft key. Select the

Answ. Setup menu, and then the Select
Greeting submenu.

Play back

greeting

appears, and the current

outgoing message is played. Ô

Ô NOTE Ô

To delete the personal
outgoing message, press
the DELETE soft key while
the message is playing. The
system announces
“Greeting has been
deleted.”

Setting Menu Options

24

2. Once you have recorded a personal
greeting, press the

CHANGE soft key to

choose the greeting. The selected
outgoing message is played. Each time
you press the

CHANGE soft key, the

phone switches the outgoing message
between the prerecorded and the
personal outgoing message.

Setting a PIN Code

Security code selects a two-digit Personal
Identification Number (PIN) code. A PIN
code is required to play your messages
from a remote location.

1. Press the

MENU soft key. Select the

Answ. Setup menu, and then the
Security Code submenu.

2. Enter a two-digit PIN code (01-99)
using the number keypad (

0-9).

3. Press the OK soft key. You will hear a
confirmation tone.

Setting the Ring Time

Ring Time allows you to set the number of
rings the caller hear s before y our answerin g
system plays the outgoing message. You
can set the ring time to answer after two,
four, or six rings. If you enable the Toll
Saver (TS), the answering system picks up
after two rings if you have new messages
and after four rings if there are none.

1. Press the

MENU soft key. Select the

Answ. Setup menu, and then the Ring
Time submenu.

2. Press VOL/RING/ or VOL/RING/ to
select a Ring Time (

Toll Saver

,

2 Times,4 Times

, or

6 Times

).

3. Press the

OK soft key. You will hear a

confirmation tone.

Setting Menu Options

25

Setting the Record Time

Record Time sets t he duration for recording
the incoming messages. You have three
record time options. The options “one
minute” or “four minutes” set th e duration for
recording the incoming messages.
“Announce only” answers the call but
prevents the caller from leaving a message.

1. Press the

MENU soft key. Select the

Answ. Setup menu, and then the
Record Time submenu.

2. Press

VOL/RING/ or VOL/RING/ to

select Record Time (

1 Minute

,

4 Minutes

, or

Announce Only

).

3. Press the

OK soft key. You will hear a

confirmation tone.

Setting the Message Alert On or
Off

Message Alert sounds an alert tone when
you have an unheard message. If you set
the Message Alert on, whenever a new
message is received, the soft alert tone will
sound every 15 seconds.

1. Press the

MENU soft key. Select the

Answ. Setup menu, and then the
Message Alert submenu.

2. Press

VOL/RING/ or VOL/RING/ to

select

On

or

Off

.

3. Press the OK soft key. You will hear a

confirmation tone.

Turning the message alert tone
off by pressing any key

To quickly turn off the Message Alert tone,
press any key on the ba se unit; the tone wi ll
automatically dea cti va te.

Setting Menu Options

26

Turning the mes s age alert ton e
off from a remote location

When all new messages are played back
using the remote playback feature (see
“Remote Operation” pages 65-68) the
Message Alert tone will automatically
deactivate. The tone w ill n ot deac tivate unt il
all new messages are played back.

Setting the Language of your
Answering System

Language allows yo u to se t the language of
your answering system announcements to
English, French, or Spanish.

1. Press the

MENU soft key. Select the

Answ. Setup menu option, and then the
Language submenu.

2. Press

VOL/RING/ or VOL/RING/ to

choose

English,Français

(French), or

Español

(Spanish).

3. Press the OK soft key. You will hear a
confirmation tone.

Setting the Call Screen

Without answering the call, Call Screen
allows you to listen to the incoming
message being left by the caller.

1. Press the

MENU soft key. Select the

Answ. Setup menu and then the Call
Screen submenu.

2. Press

VOL/RING/ or VOL/RING/ to

select

On

or

Off

.

3. Press the

OK soft key. You will hear a

confirmation tone.

Global Setup

If you change one of th e global settings, you
change that setting for all registered
handsets and the base. Only one handset
(or the base) can change global settings at
a time. Ô

Ô NOTE Ô

For setting the Day and
Time, the idle time-out is
extended to two minutes.

Setting Menu Options

27

Setting Day and Time

Day & Time sets the day and time of your
display.

1. Press the

MENU soft key. Select the

Global Setup menu, and then the Day &
Time submenu option.

2. Press

VOL/RING/ or VOL/RING/ to

select the day of the week, and then
the soft key.

3. Press

VOL/RING/ or VOL/RING/ to

set hour, and then press the soft
key.

4. Press VOL/RING/ or VOL/RING/ to

set minute, and then press the soft
key.

5. Press

VOL/RING/ or VOL/RING/ to

choose

AM

or PM, and then press the

SAVE soft key. You will hear a

confirmation tone.

Setting CIDCW (Caller ID on
Call Waiting)

Caller ID on Call Waiting (CIDCW) displays
the name and number of an incoming call
while you are on the line. Call Waiting
Deluxe (CWDX) allows you to handle call
waiting calls in seven different ways.

1. Press the

MENU soft key. Select the

Global Setup menu, and then the
CIDCW submenu.

2. Press

VOL/RING/ or VOL/RING/ to

select

CW On/CWDX On,CW On/CWDX

Off

, or

CW Off/CWDX Off

, and then

press the

OK soft key. You will hear a

confirmation tone.

Setting Menu Options

28

Setting the Area Code

If you enter a 3-digit area code number in
the “Area Code” option, your local area
code does not appear in the Caller ID
message. For calls received from outside
your local area code, you will see a full 10­digit number. Ô

1. Press the

MENU soft key. Select the

Global Setup menu, and then the Area
Code submenu.

2. Press the number keypad (

0-9) to enter

a 3-digit area code.

3. Press the

OK soft key. You will hear a

confirmation tone.

Setting the Dial Mode

Sets the dial mode to tone or pulse. Most
phone systems use to ne d ial ing ; the default
setting is tone dialing. Set the dialing mode
to match the dialing system used by your
local phone service.

• If you are not sure of your dialing
system, set the unit to tone dialing.
Make a trial call. If the call connects,
leave the setting as is; otherwise set
the unit to pulse dialing.

• If your phone system requires pulse
dialing and you need to send DTMF
tones in certain situations during a call,
you may switch over to tone dialing
(refer to “Tone Dialing Switch Over” on
page 36).

1. Press the

MENU soft key. Select the

Global Setup menu, and then the Dial
Mode submenu.

2. Press

VOL/RING/ or VOL/RING/ to

select

Tone

or

Pulse

.

3. Press the OK soft key. You will hear a

confirmation tone.

Ô NOTES Ô

• If the area code has
already been stored in
memory, the stored area
code will be displayed.
To change it, use the
DELETE soft key and
number keys to enter the
new area code.

• If your calling area
requires 10-digit dialing,
do not program this
option.

Setting Menu Options

29

De-register the Handset (Handset
Only)

Deregister HS clears the handset’s ID from
the main base uni t an d the base I D from th e
handset. You will usually only deregister the
handset if you are having a problem with
your phone.

1. In standby mode, select Deregister HS
in the menu and press the

OK soft key.

Deregister HS?

appears.

2. Press VOL/RING/ or VOL/RING/ to
select

Yes

and then the OK soft key.

When de-registration is complete you
will hear a confirmation tone, and

Deregistration Complete

appears.

3. After de-registering the handset, place
the handset to the base to register. You
must re-register the handset before you
can use it.

Using Your Phone

30

USING YOUR PHONE

MAKING CALLS

From the Handset

1. Remove the handset from the charg ing
cradle. Ô

2. Press

TALK/FLASH.

3. Listen for the dial tone.

4. Dial the number.

OR

1. Remove the handset from the charg ing
cradle.

2. Dial the number.
If pause is required, press the

PAUSE

soft key. 2 appears in the dis play, which
represents a 2-second pause.

3. Press

TALK/FLASH.

From the Handset Speakerphone

1. Remove the handset from the charg ing
cradle. Ô

2. Press

SPEAKER.

3. Listen for the dial tone.

4. Dial the number.

5. When the other party a nswers, talk in to
the microphone. Ô

From the Base

1. Press SPEAKER.

2. Listen for the dial tone.

Ô NOTES Ô

• If the line is already in
use, all registered
handsets that are not
currently in use will
display

.KPG+P7UG

.

• The h andset microphone
is located at the bottom
of the handset.

• For best performance,
use the speaker phone
in a quiet room and let
the caller finish speaking
before you speak. If you
or the other party has
difficulty hearing, adjust
the speaker volume.

Using Your Phone

31

3. Dial the number.

4. When the other p a r ty a ns wer s, talk into
the microphone. Ô

RECEIVING A CALL

From the Handset

1. Remove the handset from the charg ing
cradle. (If Auto Talk is on, the phone will
automatically answ er the call when you
pick it up.) Ô

2. Press

TALK/FLASH.

OR
If the handset is of f the c harging c radle,

press

TALK/FLASH. If Any Key Answer

is on, you can also press any number
key, /TONE/<, or #/>.

From the Base

Press SPEAKER.

HANGING UP

From the handset, press END or return the
handset to the charging cradle.

From the handset speakerphone, press

END or return the handset to the charging

cradle.
From the base, press

SPEAKER.

Switching to the Handset
Speakerphone During a Call

To switch a normal call to the
speakerphone, press SPEAKER on the
handset. To switch from a speakerphone
call to a normal call, press

SPEAKER.

Ô NOTES Ô

• When using the base
speaker, position
yourself as near to the
base as possible and
speak clearly.

• To set Auto Talk, see
“Setting the Auto Talk
(Handset Only)” on
page 20 or to set Anykey
Answer see “Setting the
Anykey Answer
(Handset Only)” on
page 20.

Using Your Phone

32

CALL WAITING

If you have Call Waiting service and a call
waiting tone sounds while you are on a c al l,
press

TALK/FLASH on the handset to accep t

the waiting call. T here is a s ho rt pa use , an d
then you will hear the new caller. To return
to the original caller, press

TALK/FLASH on

the handset again. Ô

PLACING A CALL ON HOLD

You can place a call on hold fo r five
minutes. When five m inutes has passed, the
call is disconnected, and the phone returns
to standby mode. Ô

1. During a call, press

INTCM/HOLD on the

handset or

INTERCOM/HOLD on the

base. The call will be put on hold.

2. To talk to the caller, press

TALK/FLASH

or SPEAKER on a handset (or SPEAKER
on the base). The phone will return
back to the call.

REDIALING A CALL

The last three phone n umbers dialed can be
quickly redialed from the handset or the
base. Redial numbe rs sto red i n the ha ndset
and the base are independent from each
other. Ô

1. With the phone in standby mode, press
the

REDIAL soft key.

2. Press

VOL/RING/ or VOL/RING/ to

scroll through the last three dialed
numbers.

3. Press TALK/FLASH or SPEAKER on the
handset (or

SPEAKER on the base).

The selected number is dialed.

Ô NOTES Ô

Call Waiting

You must subscribe through
your local telephone
company to receive Call
Waiting or Caller ID on call
waiting service.

Placing a Call on Hold

• While a call is on hold,
CIDCW can not be
received.

• If you leave a call on
hold for more than 10
seconds, the display
screen will read,

Line

On Hold

.

Redialing a Call

• If the number exceeds
32 digits, only the first 32
digits are retained in
redial memory.

• If the redial memory is
empty, you will hear a
beep.

Using Your Phone

33

4. To hang up, press END (or SPEAKER on

the base).

Deleting a Redial Record
(Handset Only)

1. With the phone in standby mode, press
the

REDIAL soft key.

2. Press VOL/RING/ or VOL/RING/
repeatedly to display the number to be
deleted.

3. Press the

DELETE soft key.

4. Press VOL/RING/ or VOL/RING/ to
choose

Yes

.

5. Press the OK soft key. The redialed
number is deleted.

Storing a Redial Record (from
the Handset Only)

1. With the phone in standby mode, press
the

REDIAL soft key.

2. Press

VOL/RING/ or VOL/RING/

repeatedly to display the number to be
stored.

3. Press the

STORE soft key.

Store/

Edit Name

appears.

4. To complete the setting, follow the
steps 3-8 in “Storing Phone Numbers,
Names, Distinctive Rings, and Speed
Dial” on pages 38-39.

Using Your Phone

34

ADJUSTING THE RINGER,
EARPIECE AND SPEAKER
VOLUME

You can adjust the ringer and earpiece/
speaker volume separately. Ô

Setting the ringer volume

Press the volume up key or volume down
key (labelled as VOL/RING/ or VOL/RING/ )
on the handset or base in standby mode to
select one of three ringer volumes (off, low,
or high). You will hear each volume level.
The last ringer heard will be the volume
setting, then the phone returns to standby
mode.

Adjusting the earpiece and
speaker volume level

You can select from among six volume levels
on the handset and ten volume levels on the
base. While your phone is in use, press the
volume up key or volume down key (labelled
as

VOL/RING/ or VOL/RING/ ) on the

handset or base repeatedly to adjust the
earpiece or speaker volume. This settin g will
remain in effect after the telephone call has
ended.

Ô NOTE Ô

When you press volume up
key (VOL/RING/ ) in the
maximum volume level or
volume down key (VOL/
RING/ ) in the lowest
volume level, an error tone
sounds.

Using Your Phone

35

DO NOT DISTURB (DND)

The do not disturb feature (DND) all ows you
to mute the ringer of the base and any
registered handse ts at the sam e time. If you
have more than one handset, the ringer on
all the handsets will be muted. To do this, In
the standby mode, press and hold

DND on

the base. You will hear a confirmation tone
and the

DND LED will light. To cancel ringer

mute, press

DND again. You can also mute

the ringer tone while the phon e is ringing by
pressing

DND on the base. Ô

To mute the ringer tone for each handset or
the base temporarily, when the phone is
ringing:

•Press the

MUTE soft key on the handset

or the base,
or

•Press

XPLAY/STOP on the base.

The ringer tone will return to the previous
setting starting with the next incom ing call.

MUTE MICROPHONE

With the handset

You can temporarily mute the microphone
so that the calle r cannot hear you . Press th e

MUTE soft key during talk mode (while the

phone is in use) to mute the microphone.

Mute On

and appear in the display. To
cancel muting, repeat above step again
when Mute is set to on,

Mute Off

appears.

With the base

While using the base speakerphone, press
the

MUTE soft key on the base to turn Off

the microphone.

Mute On

and appear in

the display. Press the

MUTE soft key again

or press

SPEAKER to cancel muting.

Mute

Off

appears.

Ô NOTES Ô

• Setting the DND to on
while the answering
system is off, turns the
Answering system on
automatically. The
Answering system
setting will return to the
original setting when you
cancel the DND.

• If you press ANSWER
when the DND and the
answering system are
on, both the DND and
the answering system
will turn off.

Using Your Phone

36

TONE DIALING SWITCH O VER

Some telephone co mp ani es us e eq uipment
that requires pulse dialing (sometimes
referred to as rotary dialing). If you need to
enter tone dialing digits, you can switch­over to tone dialing during the call. This
feature is useful w hen you need ton e dialin g
to use automated systems, for example,
entering your bank account number after
you have called your bank. Ô

Initially make your ca ll wit h the pulse di aling
mode. Once your call connects, press

/TONE/< on the ha ndset or base . Enter the

desired number. These digits will be sent as
tone dialing. Once the call ends, the tone
mode is canceled and pulse dialing mode
resumes.

TRAVELLING OUT-OF-RANGE

During a call, as you begin to move your
handset too far from your base unit, noise
may increase. If you p ass the range l imits of
the base unit, you will hear a beep and see

Out of Range

on the display, and then

the handset returns to standby mode.

PRIVACY MODE

Privacy mode prevents interruption from
other registered hand se ts or th e ba se. This
works only when the phone is in use. Ô

1. Press the

MENU soft key on the

handset or the base.

2. While on a call, press

VOL/RING/ or

VOL/RING/ to move the pointer to

Privacy Mode

and then the OK soft

key.

Privacy Mode On

and appear in the
display. To exit Priva cy M ode, repe at abo ve
step when Privacy Mode is on.

Privacy

Mode Off

appears.

Ô NOTES Ô

Tone Dialing Switch Over

• The tone feature only
applies when the dial
mode is set to pulse.
This special number can
be stored in a memory
location.

• This is referred to as
Chain Dialing (see
“Chain Dialing” on
page 45).

Privacy Mode

If another handset is in
Privacy Mode, you cannot
join the call. If someone is
using the handset in
Privacy Mode, Unavailable
appears in the display when
you try to join the call.

Using Your Phone

37

THREE-WAY CONFERENCING

The phone permits Three-way
conversations betwe en the hands et, bas e,
and an outside line. Ô

When speaking on the handset

1. Press SPEAKER on the base to initiate

the three-way conversation.

2. To hang up, press

SPEAKER on the

base. The handset will still be
connected to the call.

When speaking on the base

1. Press TALK/FLASH or SPEAKER on the

handset to initiate the three-way
conversation.

2. To hang up, return the handset to the
cradle, or press

END key on the

handset. The base will still be
connected to the call.

FLASH AND CALL WAITING

If you have Call Waiting service and a call
waiting tone sounds while you are o n a cal l,
press

TALK/FLASH to accept the waiting

call. There is a short pause, and then you
will hear the new caller. To return to the
original caller, press

TALK/FLASH again. Ô

FIND HANDSET

To locate the handset, press FLASH/PAGE
on the base when the phone is in standby
mode. All registered handsets beep for 60
seconds, and

Paging

appears on the
handset display. To cancel paging, press
any key on the handset or

FLASH/PAGE on

the base. Ô

Ô NOTES Ô

Three-way Conferencing

If you have more than one
handset, the phone permits
Four-way conversations,
see “Four-Way
Conferencing” on page 53
for details.

Flash and Call Waiting

You must subscribe through
your local telephone
company to receive Call
Waiting or Caller ID on call
waiting service.

Find Handset

If the battery pack is
completely drained, the
handset will not beep.

Phonebook

38

PHONEBOOK

The Phonebook allows you to dial a number
using just a few key presses. Your phone
stores names/numbers in the phonebook
memory locati on, and you can search
names in alphabetical order. You have a
total of 100 locations that can be used for
the phonebook (including the speed dials)
and Caller ID messages.

STORING PHONE NUMBERS,
NAMES, DISTINCTIVE RINGS,

AND SPEED DIAL

1. When the phone is in standby mode,
press .
The handset displays the following
items:

(1st line) The number of the phonebook
locations used
(2nd line) How to search (press the
number keypad,

VOL/RING/ or

VOL/RING/ )

(3rd line) How to enter the storing
operation (press the STORE soft key)
(4th line) The

BACK, COPY, and STORE

soft keys

2. Press the

STORE soft key,

Store/

Edit Name

appears. Ô

3. Enter the name (up to 16 characters) by
using the number keypad (see “Steps
for Entering Names and Special
Characters” on page 39).
If a name is not required, go to step 4.
<No Name> will be used as the name.

4. Press the

OK soft key to store the

name,

Store/Edit No.

appears.

Ô NOTE Ô

When the memory is full,
you will hear a beep and

Memory Full

appears.
You cannot store names
and numbers.

Phonebook

39

5. Press the number keypad to enter the
phone number (up to 20 digits), press

the OK soft key to store the number. Ô

6.

Distinctive Ring

appears. Press

VOL/RING/ or VOL/RING/ to move

the pointer to one of the Distinctive
Ring options, and then press the

OK

soft key. Ô

7.

Speed Dial

appears. Press

VOL/RING/ or VOL/RING/ to move

the pointer to select the Speed dial
location (ten locations: SPD1-SPD0).

Ô

8. Press the

OK soft key. You will hear a

confirmation tone, and

Done!

appears

in the display.

STEPS FOR ENTERING NAMES

AND

SPECIAL CHARACTERS

Refer to the letters on the number keys to
select the desired characters. With each
press of a number key (

0-9), the displayed

character appears in the following order:
upper case letters first, lower case letters

next and finally the number corresponding
to the key. Ô

Ô NOTES Ô

Storing Phone Numbers,
Names, Distinctive Rings,
and Speed Dial

• The pause key counts as
one digit. Pressing the
PAUSE soft key more
than once increases the
length of the pause
between numbers. Each
pause represents a two
second delay.

• If you choose not to
store a “Distinctive
Ring”, simply select the

No Selectn

option.

• Selecting a speed dial
location where a number
is already stored,
releases the old
number’s speed dial
setting. The new number
will be stored in the
speed dial location.

• If you choose not to
store the name/number
as a Speed Dial, simply
select the “No Selectn”
option.

Steps for Entering Names
and Special Characters

If the next character uses
the same number key, you
must press #/> to move the
cursor over. Otherwise the
next time you press the
number key, it changes the
character that was
previously set.

Number of times key is pressed

Phonebook

40

If you make a mistake while entering a
name

Use

/TONE/< or #/> to move the cursor to

the incorrect character.
Press the

DELETE soft key to erase the

wrong character, and then enter the correct
character.
To delete all characters, press and hold the

DELETE soft key.

For example, to enter Movies:

1. When the phone is in standby mode,
press .

2. Press the

STORE soft key,

Store/

Edit Name

appears.

3. Press

6 once, and then press #/> to

move the cursor to the right.

4. Press

6 six times.

5. Press 8 six times.

6. Press

4 six times.

7. Press

3 five times.

8. Press 7 eight times.

9. When finished, press the

OK soft key.

To continue to store the telephone number,
proceed to step 5 on page 39.

VIEWING THE PHONEBOOK

Your phone stores names/numbers in the
phonebook memory locations, and you can
search names in alphabetical order. You
can view the phonebook even while the
phone is in use.

1. Press .

Phonebook

41

2. Press VOL/RING/ or VOL/RING/ , or

the number keypad to scroll through the
phonebook locations. Phonebook
locations appear in alphabetical order
(from first to last when you press

VOL/RING/ , from last to first when you

press

VOL/RING/ ).

You can also use letters on the number
keys to select the first letter of the
desired name. Press a number key (

2-9

and

0) once for the first letter, press

twice for the second letter, and so on.
The first location that begins with the
letter you entered appears.

For example, to search for “Movies”,
press 6 once. Press VOL/RING/ or

VOL/RING/ , until the phonebook

location is displayed.

3. To finish the viewing operation:
From Handset - press

END (or the

BACK soft key or TALK/FLASH during a

call). Ô

From Base - press

CID/EXIT or the

BACK soft key.

MAKING CALLS USING THE
PHONEBOOK

From Standby Mode

1. When the phone is in standby mode,
view the phonebook location to dial
(see “Viewing the Phonebook” on
page 40).

2. Press

TALK/FLASH or SPEAKER on the

handset or

SPEAKER on the base. The

displayed number is dialed.

Ô NOTE Ô

During a call, don’t press
END, or the call will be
disconnected.

Phonebook

42

3. To hang up press END on the handset

or

SPEAKER on the base.

From Talk Mode

1. Press TALK/FLASH or SPEAKER on the

handset or

SPEAKER on the base.

2. View the phonebook location to dial
(see “Viewing the Phonebook” on
page 40).

3. Press the

DIAL soft key. The number in

the displayed phonebook location is
dialed.

4. To hang up press

END on the handset

or

SPEAKER on the base.

SPEED DIALING

If you store a phone number in a speed dial
memory location (ten locations: SPD1 ­SPD0), you can use the speed dialing
feature. When the phone is in standby
mode, press and hold a number key (

0-9)

associated with the speed dial until the
phone number appears and then press

TALK/FLASH or SPEAKER on the handset or
SPEAKER on the base. The numb er stored

in the speed dial (SPD1 - SPD0) is dialed.

EDITING OR ERASING A DATA

1. When the phone is in standby mode,
press .

2. Press

VOL/RING/ or VOL/RING/ , or

the number keypad to view the
phonebook locations (see “Viewing the
Phonebook” on page 40).

Phonebook

43

a. Editing the Stored Data

1. When the phonebook location to be

edited appears, press the EDIT soft key.

Store/Edit Name

appears.

2. Follow the steps 3 to 7 under “Storing
Phone Numbers, Names, Distinctive
Rings, and Speed Dial” on pages 38-39
to complete the editing operation.

3. Press the

OK soft key. You will hear a

confirmation tone, and

Done!

appears

in the display.

b. Deleting the Stored Data

1. When the phonebook location to be
deleted appears, press the DELETE soft
key.

Delete Memory?

appears.

2. Press VOL/RING/ or VOL/RING/ to
move the pointer to

Yes

.

3. Press the OK soft key. You hear a
confirmation tone.

Deleted!

appears

in the display.

COPYING PHONEBOOK
LOCATIONS

Copy Phonebook allows you to transfer
stored phonebook lo cations from ha ndset to
handset or from base to handset (or from
handset to base) without ha ving to manual ly
re-enter names and numbers. You can
transfer one memory (phonebook location)
at a time, or all memory locations at once.

Ô

1. When the phone is in standby mode,
press .

2. Press the

COPY soft key.

Ô NOTE Ô

If the memory location on
the receiving handset is full,
and can not store the
phonebook locations, you
will hear a beep.

Phonebook

44

3. Press VOL/RING/ or VOL/RING/ , to

select the handset or the base to which
you want to transfer the phonebook
locations and then press the

OK soft

key.

4. Press

VOL/RING/ or VOL/RING/ to

select

One Memory

or

All

Memories:

and then press the OK soft

key.

If you select All Memories,

Are you

sure?

appears on the display screen.

Press

VOL/RING/ or VOL/RING/ to

select

Yes

, and then press the OK soft

key.

If you select One Memory, press

VOL/

RING/

or VOL/RING/ , or the number

key (

2-9 and 0) to select the phonebook

location you want to export and then
press the COPY soft key.

5. The phonebook locations will be
transferred to the handset (or the
base).

Copying

and the receiving
handset name (or base) appear. When
the transfer is completed

Done!

appears on the handset (or the base).

Phonebook

45

CHAIN DIALING

The memory locations in the handset are
not limited to phone nu mb ers . You c an al so
store a group of numbers (up to 20 digits),
that you need to enter once your call
connects. This is referred to as Chain
Dialing.

An example of this is a bank account
number. Store the account or special
number in one of the phonebook locatio ns .
(Refer to “Storing Phone Numbers, Names,
Distinctive Rings, and Speed Dial” on
page 38.) When you call yo ur bank, and you
are prompted to enter the account number,
scroll through your phonebook locations
until you find your account or special
number, and then press the

DIAL soft key.

TESTING STORED EMERGENCY
NUMBERS

If you store an emergency service’s number
(police department, fire department,
ambulance) and you choose to test the
stored number, mak e the tes t call durin g the
late evening or early mo rning hours to avoid
peak demand periods. Also, remain on the
line to expl ain the reaso n for your call.

Caller ID

46

CALLER ID

CALLER ID AND CIDCW
(CALLER ID ON CALL
WAITING)

You must subscribe to Caller ID services
through your local telep hone provider to use
these features.

When the telephone rings, the Caller ID
feature allows you to vi ew th e c al ler’ s n am e
and phone number, a long with the date and
time of the call.

With CIDCW (Caller ID on
Call Waiting), you will hear a call waiting
tone while you are on a call, and the Caller
ID data is displayed. To accept the waiting
call, press

TALK/FLASH (see “Flash and C all

Waiting” on page 37). Ô
Additionally, yo u can dial a number store d in

the Caller ID list or save data to your
Phonebook locations.

1. When the Caller ID message is
received, the display shows the caller's
phone number along with the date and
time. The incoming call information is
stored in the Caller ID record. If the
Caller ID service includes the caller's
name, the name will appear in the
display (up to 15 characters).

You may receive any one of the
following messages:

Message Display

When invalid data is
received

Incomplete
Data

When a private name is
received

Private Name

When a private number
is received

Private
Number

When an unknown
name is received

Unknown Name

When an unknown
number is rec eived

Unknown
Number

Ô NOTES Ô

• If you answer a call
before the Caller ID
message is received (for
example, before the
second ring), the Caller
ID message will not
appear.

• When the call is received
via a telephone company
that does not offer Caller
ID service, the caller’s
phone number and
name does not appear.
(This includes some
international calls.)

• When the call is received
via a private branch
exchange (PBX), the
caller's phone number
and name may not
appear.

• Data errors appear as
“❚”.

Caller ID

47

2. When you pick up the phone, the
display changes to

Talk

.

(AutoTalk feature is set to on.)

VIEWING THE CALLER ID LIST

The Caller ID list stores information for
incoming calls - even unanswered calls.

You can store 100 Caller ID messages and
Phonebook locations (including Speed
Dials) in total. You can view the Cal ler ID list
during a call or when the phone is in
standby mode.

!

1. Press CID (or CID/EXIT).
The summary screen appears. The
screen shows the number of new
messages and total messages.

2. To view the Caller ID messages in
historical order (from new to old or from
old to new), repeatedly press

VOL/RING/ to scroll through the

messages from the latest to the
earliest, or

VOL/RING/ to scroll back

through the messages.
To view the Caller ID messages with
alphabetical search, press the number
key pad (

2-9 and 0) with the letter

associated with the first letter of the
desired message.

3. To finish the viewing operation:
From Handset - press

END (or the

BACK soft key or TALK/FLASH during a

call). Ô
From Base - press CID/EXIT or the

BACK soft key.

!

IMPORTANT

!

Memory locations for Caller
ID messages and
Phonebook locations
(including Speed Dials) are
shared, you can only store
up to 100 in total. A Caller
ID message is not stored
when you have stored 100
phonebook locations. The
earliest Caller ID message
is overwritten when you
have stored 100 phonebook
locations and Caller ID
messages in total.

Ô NOTE Ô

During a call, don’t press
END, or the call will be
disconnected.

Caller ID

48

DELETING A CALLER ID
MESSAGE

Deleting Information from the
Caller ID List

1. When the phone is in standby mode,
view the Caller ID information to be
deleted (see “Viewing the Caller ID List”

on page 47). Ô

2. Press the

DELETE soft key

Delete Caller ID

appears.

3. Press VOL/RING/ or VOL/RING/ to
choose

Yes

.

4. Press the OK soft key. You will hear a
confirmation tone.

Deleting all Caller ID names/
numbers

1. When the phone is in standby mode,
Press CID (or CID/EXIT).

2. Press the DELETE soft key.

Delete

All?

appears.

3. Press VOL/RING/ or VOL/RING/ to
choose

Yes

.

4. Press the

OK soft key. You will hear a

confirmation tone.

USING THE CALLER ID
MESSAGE LIST

Calling a party from the
Caller ID list

From Standby mode

1. When the phone is in standby mode,
view the Caller ID message (see
“Viewing the Caller ID List” on
page 47).

Ô NOTE Ô

Once the Caller ID data has
been deleted, the
information cannot be
retrieved.

Caller ID

49

2. Press T ALK/FLASH or SPEAKER on the

handset or

SPEAKER on the base. The

displayed phone number dials
automatically.

From Talk mode

1. Press

TALK/FLASH or SPEAKER on the

handset or

SPEAKER on the base.

2. View the Caller ID message you want
to dial (see “Viewing the Caller ID List”
on page 47).

3. Press the

DIAL soft key. The displayed

phone number will be dialed.

Long Distance calls and Area Code
Setting/Cancellation

While the present Caller ID information is
displayed, pressing

/TONE/< will place or

remove the prefix “1” in the display to set
the call for a long distance call, or pressin g

#/> will set or cancel an area code (see

“Setting the Area Code” on page 28). Ô

Storing Caller ID messages in the
Phonebook

Messages shown in t he Ca ller ID list can be
stored in the phonebook. The phone
number and name of the party on the Calle r
ID list can be stored in memory. Ô

1. When the phone is in standby mode,
view the Caller ID message to be
stored.
Then press the

STORE soft key.

Store/Edit Name

appears.

2. To complete the setting, follow the
steps 3-8 in “Storing Phone Numbers,
Names, Distinctive Rings, and Speed
Dial” on pages 38-39.

Ô NOTES Ô

• When a long distance
call has been set,

1

appears in the display.

• If a call comes in via a
telephone system that
does not offer Caller ID
service, no information is
stored.

• If the Caller ID message
was received as a
private/unknown
number, or the message
does not have the
number, you cannot
store the message in the
Phonebook. If it was
received as private/
unknown name, the
message will be stored
as <No Name>.

• Even if the 100 memory
locations are full, the
message will be stored
in the Phonebook.
However, the Caller ID
data will be erased from
the Caller ID list.

Caller ID

50

CALL WAITING DELUXE
FEATURES

Your phone gives you new options for call
waiting. At the touch of a button, you can
place the caller on hold, send them to your
voice mail service, or conference them into
your current call. You may be required to
subscribe to Call Waiting and Call Waiting
Deluxe to use these features. Not all features
are available in all areas. Check with your
local telephone company for details. Ô

1. When you receive a Call Waiting call,
press the

CWDX soft key for a list of

options.

2. Press

VOL/RING/ or VOL/RING/ or

the number keypad (

1-7) to select an

option.

3. Press the

OK soft key. A confirmation

screen will appear, and returns back to
the call.

Your phone is pre-programmed with seven
call waiting options. You may select to ask
the calling party to hold, send them a busy
message, forward them to your voice mail,
or answer and drop the first caller. You may
also select to conference them into the
current call or, at any time, choose to drop
the first or drop the last caller. Check with
your local telephone company for a full list
of options.

Ô NOTES Ô

• To activate features,
select

CW On/CWDX

On

in the CIDCW option.
See “Setting CIDCW
(Caller ID on Call
Waiting)” on page 27.

• You can also answer a
waiting call immediately by
pressing TALK/FLASH,
the first caller will be
placed on hold. To return
to the original caller, press
TALK/FLASH again.

• If you don’t press a key
within 30 seconds while
in the operation, the
phone goes back to the
original call.

Expanding Your Phone

51

EXPANDING YOUR
PHONE

Ten Multi-Handset Expandability

Your phone supports up to ten handsets.
You can now plac e a fully- f eatured cordl ess
handset anywhere AC power is available to
connect the handset charger.

!

Up to two handsets can be used fo r outs ide
and/or intercom call.

Effective combination, for example:

• four-way conferencing (one base, two

handsets, and one outside line) while

on an intercom call using the other two

handsets.

REGISTER THE HANDSET TO

THE

BASE

If you purchase an extra ha nds et, you need
to register the handset to the base before
use. Only one handset can be registered at
a time.

!

Ô

Handsets supplied with the pho ne are
registered to the base by the factory. When
charged, pre-registered handsets display a
handset ID number. H ands ets tha t have not
been registered display

Place handset

on main base to register

. When
you register an extra handset to the base,
the handset ID will be assigned.

1. Before registering the extra handset,
the battery pack MUST be charged for
15-20 hours.

2. Place the extra handset in the main
base unit to begin registration.

3. While the handset is registering,

Handset Registering

will appear

in the LCD.

!

IMPORTANT

!

If you purchase a 43-3581
extra handset, please
register the handset to the
original/main base before
use. The 43-3581 will not
operate until it is registered.

Ô NOTES Ô

• All of the handsets ring
when a call is received.

• An extra handset can be
registered when the
main base is in standby
mode.

Expanding Your Phone

52

When

Registration Complete

is
displayed, the handset has been
registered to the base. If

Registration Failed

appears,

please try these steps again.

USING THE DIRECTLINK
MODE

To use this feature, you must enter the two
handsets into the DirectLink mode first. Ô

To enter the DirectLink mode, see “Using
DirectLink Mode” on page 17.

DirectLink call

1. When the phone is in the DirectLink
standby mode, press the

DirectLink soft

key.

2. Select the handset to which you wish to
DirectLink by pressing the number keys
(

1-9, 0). Your handset will then page the

other handset.

3. On the receiving handset, press

TALK/FLASH, the ANSWER soft key or if

Anykey Answer is on, press any
number key, /TONE/< or #/>.

4. When you finish your conversation,
press

END or the END soft key on either

handset.

5. To cancel DirectLink mode, return the
handset to the cradle, or press the

CANCEL soft key and then the OK soft

key.

Ô NOTE Ô

Handsets can be in Direct
Link mode while other
handsets are in use. To use
the 43-3581, register it to
the original base.

Expanding Your Phone

53

FOUR-WAY CONFERENCING

A fourth person, at ei the r the handset or the
base, may be added to the conference call.
For example, to add a fourth party to an
ongoing conference call at the base or
another handset, press

TALK/FLASH on the

fourth party’s handset (or

SPEAKER on the

base). To remove either caller from your
conversation, press

END on the party’s

handset (or

SPEAKER on the base). The

other parties will still be connected to the
call.

INTERCOM/CALL TRANSFER
FEATURE

Intercom and Call Transfer features are
available for your phone. Ô

Intercom

From handset to handset or to the base

1. Press

INTCM/HOLD on the handset in

standby mode.

2. Select the base or the handset you
want to talk with from the selection list
within 30 seconds. To select the
handset (or the base), press

VOL/RING/ or VOL/RING/ , and then

press the

OK key. If you select

All

, all
handsets and the base will be paged.
An intercom tone sounds.

To Cancel intercom press the CANCEL
soft key on the initiating handset.

3. On the receiving handset, to answer
the call, press

TALK/FLASH, the

ANSWER soft key or INTCM/HOLD. Or

press any number key,

/TONE/< or #/>

(when Anykey Answer is on), or pick up
the handset from the cradle (when
AutoTalk is on).

Ô NOTES Ô

• If the party is busy or out
of range, the handset
returns to standby mode.

• If any of the following
occurs while selecting
the other handset (or the
base), the operation will
be canceled.

-Press TALK/FLASH on

the initiating handset.

-Press SPEAKER on

the initiating handset or
base.

- Receive an outside/

intercom call or page.

• When the party does not
answer within one
minute, the operation is
canceled.

Expanding Your Phone

54

On the receiving base, to answer the
call, press

SPEAKER, the ANSWER soft

key or

INTERCOM/HOLD.

4. To hang up the intercom call, press

END or the END soft key on either

handset (or

INTERCOM/HOLD or the

END soft key on the base).

From the base to a handset

1. Press INTERCOM/HOLD on the base in

standby mode.

2. Select the handset you want to talk with
from the selection list within 30
seconds. To select the handset, press

VOL/RING/ or VOL/RING/ , and then

press the

OK soft key. If you select

All

,
all handsets will be paged. An intercom
tone sounds.

To cancel intercom, press INTERCOM/

HOLD

or the CANCEL soft key.

3. On the receiving handset, to answer
the call, press

TALK/FLASH, the

ANSWER soft key or INTCM/HOLD. Or

press any number key,

/TONE/< or #/>

(when Anykey Answer is on), or pick up
the handset from the cradle (when Auto
Talk is on).

4. To hang up the intercom call, press

INTERCOM/HOLD or the END soft key on

the base (or

END or the END soft key on

the handset).

Call Transfer Feature

From handset to handset or to the base

1. During a call, press

INTCM/HOLD on the

handset.

Expanding Your Phone

55

2. Select a handset or the base to transfer
the call within ten seconds. (Refer to step
2 in the intercom section on page 53.)
The call will automatically be placed on
hold, and an intercom tone sounds.
To cancel the transfer, press the

CANCEL

soft key, TALK/FLASH or SPEAKER on
the initiating handset.

3. On the receiving handset, to answer the
page, press

TALK/FLASH, the ANSWER

soft key, or

INTCM/HOLD. The intercom

mode is activated, but the caller is still
on hold. Or press any number key,

/TONE/< or #/> (when Anykey Answer

is on), or pick up the handset from the
cradle (When Auto Talk is on).

On the receiving base, to answer the
page, press

SPEAKER, the ANSWER

soft key or INTERCOM/HOLD.

4. To hang up the intercom call, press

END or the END soft key on the handset

(or INTERCOM/HOLD or the END soft
key on the base).

5. To speak to the caller, press

TALK/FLASH on the receiving handset

(or

SPEAKER on the receiving base).

From the base to a handset

1. During a call, press INTERCOM/HOLD on
the base.

2. Select a handset to transfer the call
within ten seconds. (Refer to step 2 in
the intercom section on page 54.) The
call will automatically be placed on
hold, and an intercom tone sounds.

To cancel the transfer, press

INTERCOM/HOLD, SPEAKER or the
CANCEL soft key on the base.

Expanding Your Phone

56

3. On the receiving handset, to answer the
call, press

TALK/FLASH, the ANSWER

soft key or INTCM/HOLD. The intercom
mode is activated, but the caller is still
on hold. Or press any number key,

/TONE/< or #/> (when Anykey Answer

is On), or pick up the handset from the
cradle (when Auto Talk is on).

4. To hang up the intercom call, press

INTERCOM/HOLD or the END soft key on

the base (or

END or the END soft key on

the handset).

5. To speak to the caller, press

TALK/FLASH on the receiving handset.

The Integrated Answering Device

57

THE INTEGRATED
ANSWERING DEVICE

The phone has a built-in answering system
that answers and records incoming calls.
You can also us e y ou r ans w eri ng sy stem to
record a conversation, leave a voice memo
message or to announ ce a sp ecial out going
message to callers when you’re away from
your phone.

FEATURES

• Digital Tapeless Recording

• Up to 12 Minutes of Recording Time

• Call Screening On/Off

• Personal or Pre-recorded Outgoing
Messages

• Voice Prompts for answering system
(English, Spanish, or French)

• Time and Day Announcement

• Remote Message Retrieval

•Toll Saver

• Conversation Recording

• Voice Memo

• Message Alert

Digital Tapeless Recording allows you to
quickly review, save, or delete the
messages you choose. You will never have
to worry about a tape wearing out, jamming,
or resetting improperly.

The Integrated Answerin g Syste m is easy
and convenient to use, but please read
through all of the instructions carefully.

The Integrated Answering Device

58

TURNING THE ANSWER ING
SYSTEM ON/OFF

1. To turn the answering system On, press

ANSWER in standby mode.

After the announcement “Answering
System is on”, the current greeting
message will be played and you will
hear a confirmation tone.

MESSAGE

and the number of messages stored in
memory appear on the sub-display. If
the display flashes, then there are new
messages waiting for you.

2. To turn the answering system Off, press

ANSWER After the announcement

“Answering System is off”, appears
on the sub-display.

SETTING UP YOUR
ANSWERING SYSTEM

Setting your outgoing message
(Greeting)

When you receive a call, the answering
system autom atically plays either the p re­recorded message or your own personal
message (greeting). To record your own
greeting, or choose between the two
outgoing messages, refer to “Setting Menu
Options”, “Answering System Setup” on
pages 23-26.

Pre-recorded message

The following message is pre-recorded:
“Hello, no one is available to take your call.

Please leave a message after the tone.”

1((

#059'4

The Integrated Answering Device

59

Announce only feature

The announce only feature pla ys a pre­recorded outgoing message or your own
personal outgoing message, but it will not
allow the caller to leave a message. To set
announce only, follow the steps on “Setting
the Record Time” on p age 25. If you want to
use your own greeting and you want to
change your greeting to omit the prompt to
leave a message, refer to “Selecting Your
Greeting (Base only)” on page 23.

The following message is pre-recorded:
“Hello, no one is available to take your call.

Please call again.”

USING THE ANSWERING
SETUP MENU

The Answering Setup menu allows you to
set the following Answering System
functions through the handset or the base.
For detailed instruct ions, se e “Setting Menu
Options”, “Answering System Setup” on
page 23.

NEW MESSAGE LED

The new message LED on the handset is
designed to work with your answering
system. The LED flashes when you have
new messages in your answering system.
The LED stops flashing when all new
messages are played back.

Menu Options Base Handset

Record Greeting

 X

Select Greeting  X
Security Code 
Ring Time  
Record Time 
Message Alert  
Language 
Call Screen  

The Integrated Answering Device

60

USING YOUR ANSWERING
SYSTEM

The message counter displays the number of
messages stored in memory. If the display
flashes, then there are new messages
waiting for you. The answering system is
designed to play your new messages first.
After you play all your new messages, you
can then play your old messages.

Playing your messages

1. When the phone is in standby mode,
press

XPLAY/STOP.

The system announces the number of
new and old messages while the
message counter displays only the
number of new messages. The time
and day that each message was
received is announced after the
message is played. The message
counter will then display the number of

currently stored messages. Ô

2. When all new messages have been
played, you hear a confirmation tone
and the system announces “End of
messages.” The system returns to
standby. After you have reviewed your
new messages, you can play your old
messages by pressing

XPLAY/STOP

again. Once you have listened to a new
message, it then becomes an old
message. The old messages will be
played in the order in which they were
received.

Repeating a message

1. Press XPLAY/STOP to review your
messages. The number of stored
messages is announced.

Ô NOTE Ô

Time stamp will not be
heard until you have set the
time.

The Integrated Answering Device

61

2. To repeat the current message, press

the |<< soft key after a few seconds of
beginning the message. To quickly scroll
backwards through a message, press
and hold the |<< soft key.
To repeat the previous message, press
the |<< soft key within a few seconds
(about 4 seconds during remote
operation) after a message begins
playing. If you have several messages,
press the |<< soft key repeatedly until you
return to the message you want to replay.
If the current message is the first new
message, the system plays back from the
beginning of the current message (it does
not go back into the old message group).

3. Press

XPLAY/STOP at any time to

stop reviewing messages and return to
standby.
The message counter shows the
number of messages stored in memory.

Skipping a message

1. Press XPLAY/STOP to review your

messages. The number of stored
messages is announced.

2. Press the >>| soft key at anytime to skip

to the next message.
Each time the >>| soft key is pressed,
the system scans forward one
message. If you have several
messages, press the >>| soft key
repeatedly to find the message you
want to play.
To quickly scroll through a message,
press and hold the >>| soft key. The
system advances through the playback
at double speed.

The Integrated Answering Device

62

3. Press XPLAY/STOP at anytime to
stop reviewing your messages and
return to standby.
The message counter shows the
number of messages stored in memory.

Deleting a message

To maintain maximum record time , delete
the old messages. Ô

1. Press

XPLAY/STOP to review your

messages.

2. Press

∅DELETE or the DELETE soft key

at anytime during the message to
delete the message. You hear a
confirmation tone and the message is
deleted.

3. To delete all messages, press

∅DELETE in standby mode. Press
∅DELETE again after the

announcement “To delete all
messages, press delete again.”

!

When you try to delete all messages with out
first listening to your new messages, you
hear several short beeps followed by an
announcement “Please play back all
messages.”

This protects you from accidentally erasing
messages you have not yet reviewed.

Ô NOTE Ô

When the answering
system is full, appears
on the base. You should
delete some messages so
that the system can record
new messages.

!

IMPORTANT

!

When you press ∅DELETE,
you are permanently
deleting the message. Once
deleted, the message
cannot be replayed or
retrieved.

The Integrated Answering Device

63

Voice memo

The voice memo function al low s the user to
record mess ages (more th an two seconds
and within four minutes). Ô

1. In standby mode, press the

RECORD

soft key on the base.

2. Press the

START soft key.

3. Start your recording after the
announcement “Record Memo
Message” and a confirmation tone.

4. When you have finished, press the

STOP soft key to stop recording.

The system returns to standby.

Recording a conversation

You can record a conversation from the
handset or t he base (more than two
seconds and within ten minutes). Ô

1. During a conversation, press
the

MENU soft key.

2. Press VOL/RING/ or VOL/RING/ to
select

Call Record

, and then press

the

OK soft key.

Recording a Call

appears on the
display. A confirmation tone, that can
be heard by both parties, sounds
during recording.

3. To stop recording:
From Handset - press the

MENU soft

key and

VOL/RING/ or VOL/RING/ to

select

Call Record

, and then press

the

OK soft key. You will hear a

confirmation tone.
From Base - press

XPLAY/STOP. Or

press the MENU soft key, VOL/RING/
or

VOL/RING/ to select

Call

Record

, and then press the OK soft

key. You will hear a confirmation tone.

Ô NOTES Ô

Voice memo

• The voice memo
messages are recorded
as incoming messages.

• When the answering
system is full,
appears on the display
and recording is
terminated.

• If an outside call is
received during the
operation, the operation
is canceled.

Recording a conversation

• Every state has different
regulations governing
the recording of
conversations over the
telephone. Make sure to
check your local, state
and federal laws before
using this product to
record any telephone
conversation in order to
determine that your use
is in compliance with
such laws or guidelines.

• When the answering
system becomes full,
appears on the display
and recording is
terminated.

The Integrated Answering Device

64

Screening a call

From the base

To screen an incoming ca ll, do the s teps as
follows:

1. After the answering system answers,
the base speaker will let you hear the
calls as the machine records the
message. To adjust the volume, press

VOL/RING/ or VOL/RING/ . If you set

the answering system to Off, you
cannot screen a call.

To mute the call screen temporarily,
press

XPLAY/STOP when the system

is answering.

2. To answer the call, press

SPEAKER or

pick up the handset from the base
(when AutoTalk is set to On). If the
handset is away from the base, press

TALK/FLASH, SPEAKER or any number

key,

/TONE/< or #/> (when Any Key

Answer is set to On). The answering
system will disconnect automatically.

From the handset

1. Press the

SCREEN soft key when the

system is answering.

To mute the call screen, press the

MUTE soft key when the system is

answering.

2. To answer the call, press

TALK/FLASH,

SPEAKER

or any number key,

*

/TONE/

<, or #/> (when Anykey Answer is set to
on).

To cancel the call screen, press

END.

The answering system will disconnect
automatically.

Ô NOTES Ô

• If you press TALK/
FLASH, call screen will

be canceled and the
handset is put in talk
mode.

• If you press the SCREEN
soft key while another
handset is screening a
call, you will hear a beep
and you can not screen a
call.

The Integrated Answering Device

65

REMOTE OPERATION

You can check, play, or delete messages,
even record a new greeting message from a
remote location (when you are away from
home, or from another room using a
handset). Additionally, you can turn On or
Off your answering system remotely. Ô

Remote access away from home

You can operate your answering system
from a remote location us ing any touch-t one
telephone.

1. Call your telephone number and wait
for the system to answer. If the
answering system is off, it will answer
after about ten rings and sounds a
series of beeps.

2. During the greeting message (or a
series of beeps when the answering
system is off), press 0 and enter your
PIN code within two seconds (see
“Setting a PIN Code” on page 24).

3. The answering system announces the
current time and the number of
messages stored in memory. You hear
“To play incoming messages, press
zero-two. For help, press one-zero.”
You will hear a beep.

Ô NOTES Ô

• Time stamp will not be
heard until you have set
the time.

• The system will only play
back messages for four
minutes and then it
returns to the command
waiting mode. To
continue playing your
messages, press 0 then
2 again within 15
seconds.

• If you enter an incorrect
PIN code three times,
you will hear a beep and
the system will return to
standby.

• During the remote
operation,

“Line Remote”

appears on the handset
and the base.

• If the answering system
is recording an incoming
message, the recording
operation is canceled
when you start remote
operation.

The Integrated Answering Device

66

4. Enter a command within 15 seconds,
each command thereafter must be
entered within two seconds. You may
select a command from the following
chart:

5. After the command has finished, you
hear intermittent beeps indicating that
the system is in the command waiting
mode. You may enter another
command at this time from the chart
above.

6. When you are finished, hang up to exit
the system. The answering system
automatically returns to standby.

Command Function

0 then 1 Repeat a Message

Ô

0 then 2 Playing incoming Messages
0 then 3 Skipping a Message
0 then 4 Deleting a Message
0 then 5 Stop Operation

Ô

0 then 6 Answering System On
0 then 7 Memo Record/Stop

Ô

0 then 8 Greeting Message Record/Stop

Ô

0 then 9 Answer System Off
1 then 0 Help Guidance

Ô NOTES Ô

• For Repeat a Message

function, press 0 then 1
within about four
seconds to repeat the
previous message, or
press 0 then 1 after
about four seconds to
repeat the current
message.

• For the Memo Record
and Greeting Message
Record functions, the
first time you enter the
corresponding
command, it starts the
Recording function. If
you want to stop the
recording, press 0 then 7
or 8, or 0 then 5.

The Integrated Answering Device

67

Remote access with the handset

You can operate your answering system
from another room using a handset. Ô

1. Press the soft key on the handset.

Remote Answering Machine
operation

appears on the handset
display. The answering system
announces the current time and the
number of messages stored in the
memory.

2. You hear “To play incoming messages,
press two. For help, press zero.”
You will hear a beep.

3. Enter a command within 30 seconds.
You may select a command from the
following chart:

Ô NOTES Ô

• If you press END before

the answering system
answers, the phone will
return to standby.

• When the answering
system does not answer
within 6 seconds, you
hear a beep and the
phone will return to
standby.

• When you receive a call,
the remote operation is
canceled.

• You can change the
handset volume during a
remote operation.

• During the remote
operation,

Remote
AnsweringMachine
operation

appears on
the handset and the
base.

• If you have new
messages and old
messages, only the new
messages will be played.
After you have reviewed
your new messages, you
can play your old
messages by again
pressing X/2.

The Integrated Answering Device

68

Remote Key Function

4. After the command has finished, you
hear intermittent beeps indicating that
the system is in the command waiting
mode. You may enter another
command at this time from the chart
above.

5. When you are finished, press

END to

exit the system. The answering system
automatically returns to standby.

/1 Repeat a Message Ô
/2 Playing incoming Messages
/3 Skipping a Message

∅/4 Deleting a Message

/5 Stop Operation Ô

6 Answering System On
7 Memo Record/Stop Ô
8 Greeting Message Record/Stop

Ô

9 Answer System Off
0 Help Guidance

Ô NOTES Ô

• For Repeat a Message

function, press /1
within about four
seconds to repeat the
previous message, or
press /1 after about
four seconds to repeat
the current message.

• For Memo Record and
Greeting Message
Record function, the first
time you enter the
corresponding
command, it starts the
Recording function. If
you want to stop the
recording, press 7, 8, or

5.

Troubleshooting

69

TROUBLESHOOTING

If your phone is not performing to your expectations, please try these
simple steps first.

Symptom Suggestion

The CHARGE LED won’t
illuminate when the handset
is placed in the cradle.

• Make sure the AC adapter is plugged into the
base or the charger (if you have more than one
handset) and wall outlet.

• Make sure the handset is properly seated in the
cradle.

• Make sure the charging contacts on the handset
are clean.

The audio sounds weak.

• Move the handset and/or base to a different
location away from metal objects or appliances
and try again.

• Make sure that you are not too far from the base.

Can’t make or receive calls.

• Check both ends of the base telephone line cord
are plugged in.

• Make sure the AC adapter is plugged into the
base and wall outlet.

• Disconnect the AC adapter for a few minutes,
and then reconnect it.

• De-register the handset (see “De-register the
Handset (Handset Only)” on page 29) and
register the handset (see “Register the Handset
to the Base” on page 51).

• Make sure that you are not too far from the
base.

• Make sure the line is not in use.

• If an outside call is already established, you
cannot make another outside call.

The handset doesn’t ring or
receive a page.

• Charge the batteries in the handset for 15-20
hours by placing the handset on the base or
charging cradle.

• Make sure that the handset is not too far from
the base.

• Place the base unit away from appliances or
metal objects.

• De-register the handset (see “De-register the
Handset (Handset Only)” on page 29) and
register the handset (see “Register the Handset
to the Base” on page 51).

• Make sure you are using the correct dialing
mode.

Troubleshooting

70

Unavailable

appears in

the display.

• Make sure that another handset(s) or the base
is not in use, and try the phone again.

• Make sure that you are not too far from the
base.

Severe noise interference.

• Keep the handset away from microwave ovens,
computers, remote control toys, wireless
microphones, alarm systems, intercoms, room
monitors, fluorescent lights, and electrical
appliances.

• Move to another location or turn off the source
of interference.

The Caller ID does not
display.

• The handset was picked up before the second
ring.

• The call was placed through a switchboard.

• Call your local telephone company to verify your
Caller ID service is current. There may be a
problem with your Caller ID service.

You cannot register the
handset at the base.

• Charge the battery pack for 15-20 hours.

• De-register the handset (see “De-register the
Handset (Handset Only)” on page 29) and
register the handset (see “Register the Handset
to the Base” on page 51).

The handset doesn’t
communicate with
another handsets.

• De-register the handset (see “De-register the
Handset (Handset Only)” on page 29) and
register the handset (see “Register the Handset
to the Base” on page 51).

• Make sure that you have registered all handsets.

The handset or the base
can’t join the conversation

• Make sure there are not two handsets already
using the three-way conference feature.

• Make sure that another handset or base is not in
privacy mode.

Room Monitor feature does
not work.

• Make sure both handsets (or the handset and
the base) are set to Room Monitor mode and
that both are turned on.

• Make sure to place the handset(s) within the
range of the base.

Symptom Suggestion

Care

71

If you still have problems, disconnect the phone. If other phones on the
same line work properl y, t he fa ul t is in t his ph one or its installation. If y ou
cannot find the problem, take the phone to your local RadioShack store
for assistance.

CARE

Keep the phone dry; if it ge ts w et , wi pe i t dry i mmediately. Use and store
the phone only in “room” temperature environments. Handle the phone
carefully; do not drop it. Keep the phone away from dust and dirt, and
wipe it with a damp cloth occasionally to keep it looking new.

The answering system does
not work.

• Make sure the base unit is plugged in.

• Make sure that the answering system is turned
on.

• Make sure that the message record time is not
set to Announce only (see “Announce only
feature” on page 59).

Messages are incomplete.

• The incoming messages may be too long.
Remind callers to leave a brief message.

• The memory may be full. Delete some or all of
the saved messages.

After a power failure, the
outgoing message is
deleted.

• Record your greeting again. The default
message should remain.

No sound on the base unit
speaker during call
monitoring or message
playback.

• Adjust the speaker volume on the base unit.

• Make sure the call screen feature is set to On.

Cannot access remote call­in features from another
touch-tone phone.

• Make sure you are using the correct PIN number.

• Make sure that the touch-tone phone you're
using can transmit the tone for at least two
seconds. If it cannot, you may have to use
another phone to access your phone.

Time stamp cannot be
heard.

• Make sure you have set the time (see “Setting
Day and Time” on page 27).

Symptom Suggestion

Service and Repair

72

SERVICE AND REPAIR

If your phone is not performing as it should, take it to your local
RadioShack store for assistance. To locate your nearest RadioShack,
use the store locator feature on RadioShack’s website
(www.radioshack.com), or call 1-800-The Shack (843-7422) and follow
the menu options. Modifying or tampering with the phone’s internal
components can cause a malfunction and might invalidate its warranty
and void your FCC authorization to operate it.

Note about Handset-Base Registration

73

NOTE ABOUT HANDSET-BASE
REGISTRATION

When you register the handset with the base, unique data is written on
both the base and the handset. The handset registered to one base unit
cannot be used with another base unit unless the registration data is "de­registered" with the original base unit. This means the handset must be
within the range of the original base unit to de-register. If for any reason
the original base unit is not within the range (or the registration data in
the original base unit is erased), "Out of Rang e" error tak es place and
you cannot de-register the handset.

Should you encounter this trouble, follow these steps to individually de­register the handset and the base.

1. Remove the handset if it sits on the base.

2. On the handset, press and hold

END and # at the same time until you

hear a beep.

3. Disconnect the AC adapter.

4. While holding FLASH/PAGE, connect the AC adapter. Keep pressing

FLASH/PAGE until the CHARGE LED starts to blink.

5. Place the handset on the base and wait until the CHARGE LED
stops flashing.

This erases all the handset registration data on the base, not limited to
the handset you placed at Step 5 above. You need to register other
handset(s) also if you have more than one. First de-register the handset
as in Step 1 and 2 above, and then place it on the base.

If you have trouble in de-registration, take your base and handset
(including extra handset(s) if you have) to your local RadioShack or call
1-800-The Shack (843-7422) for assistance.

Also, when you request repair or service, please be sure to bring in the
entire system (including extra handset if used) so we can keep your
registration data intact.

74

MEMO

75

MEMO

RadioShack Corporation
Fort Worth, Texas 76102

43-3887

UPZZ01770BA(0)

07A05

Printed in China

Limited One-Year Warranty

This product is warranted by RadioShack against manufacturing defects in material and
workmanship under normal use for one (1) year from the date of purchase from RadioShack
company-owned stores and authorized RadioShack franchisees and dealers. EXCEPT AS
PROVIDED HEREIN, RadioShack MAKES NO EXPRESS WARRANTIES AND ANY IM­PLIED WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THE
WRITTEN LIMITED WARRANTIES CONTAINED HEREIN. EXCEPT AS PROVIDED
HEREIN, RadioShack SHALL HAVE NO LIABILITY OR RESPONSIBILITY TO CUSTOMER
OR ANY OTHER PERSON OR ENTITY WITH RESPECT TO ANY LIABILITY, LOSS OR
DAMAGE CAUSED DIRECTLY OR INDIRECTLY BY USE OR PERFORMANCE OF THE
PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY, INCLUDING, BUT
NOT LIMITED TO, ANY DAMAGES RESULTING FROM INCONVENIENCE, LOSS OF
TIME, DATA, PROPERTY, REVENUE, OR PROFIT OR ANY INDIRECT, SPECIAL, INCI­DENTAL, OR CONSEQUENTIAL DAMAGES, EVEN IF Radio Shack HAS BEEN ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion
or limitation of incidental or consequential damages, so the above limitations or exclusions
may not apply to you.
In the event of a product defect during the warranty period, take the product and the Ra­dioShack sales receipt as proof of purchase date to any RadioShack store. RadioShack will,
at its option, unless otherwise provided by law: (a) correct the defect by product repair with­out charge for parts and labor; (b) replace the p roduc t with on e of the same or simil ar de sign;
or (c) refund the purchase price. All repla ced parts and products, an d product s on whic h a re­fund is made, become the property of RadioShack. New or reconditioned parts and products
may be used in the performance of warranty service. Repaired or replaced parts and prod­ucts are warranted for the remainder of the original warran ty period. You will be charged for
repair or replacement of the product made after the expiration o f the warranty period.
This warranty does not cover: (a ) damag e or failu re c aus ed by or attr ibut ab le to a cts of Go d ,
abuse, accident, misuse, improper or abnormal us ag e, failur e to f ollow inst ru ction s , impr op er
installation or maintenance, alte ration, lightni ng or other inciden ce of excess voltage or cur­rent; (b) any repairs other than those provided by a RadioShack Authorized Service Facility;
(c) consumables such as fuses or batteries; (d) cosmetic damage; (e) transportation, ship­ping or insurance costs; or (f) costs of product removal, installation, set-up service adjust­ment or reinstallation.
This warranty gives you specific legal rights, and you may also have other rights which vary
from state to state.

RadioShack Customer Relations, 300 RadioShack Circle, Fort Worth, TX 76102-1964

12/99