Radio Shack 43-3701 User Manual

2.4 GHz 2-Line Cordless
Speakerphone

43-3701

Thank you for purchasing a RadioShack 2.4 GHz Cordless Telephone.
Your phone uses advanced technology to give you superior audio
quality and extended range. The
phone’s Caller ID unit records each
caller’s telephone number (and name, if
available in your area) and the date and
time of the call, as provided by your local
phone company to Caller ID service
subscribers. If you subscribe to Call
Waiting with Caller ID, the phone shows
you the incoming caller information,
even when you are already talking on
the phone.

40-Number Memory Dialing —

store up to 40 numbers in memory for
easy dialing.

Ample Talk and Standby Time —

supplied battery (when fully charged)
provides about 7 hours of talk time or 14
days of standby time.

Headset Jack —

optional headset for hands-free
convenience. (See “Using a Headset” on
page 37.)

Auto Talk—

answer a call by simply lifting the handset
from the base.

If an icon appears at the end of a paragraph, go to the box on that page with the
corresponding icon for pertinent information.

— Warning! — Important ""

o

lets you connect an

lets you set the phone to

OWNER’S MANUAL

lets you

the

IMPORTANT

!

""

— Caution ÓÓÓÓ — Hint Ô — Note

RadioShack and RadioShack.com are trademarks

NERGYSTAR

E

!

Please read before using this equipment.

2003 RadioShack Corporation.

©

All Rights Reserved.

used by RadioShack Corporation.

and the E

NERGYSTAR

are registered US marks.

certification mark

CONTENTS

Important Information ............ 2

Important Safety Instructions 2

Battery Safety Instructions 5

Important Information

Introduction ........................... 6

Installation ............................. 6

Mounting the Phone .......... 6

Connecting/Charging

the Battery Pack ................ 9

Basics ................................. 12

Making and Receiving

Calls ................................ 12

Adjusting the Ringer and
Earpiece/Speaker

Volume ............................ 13

Redial .............................. 14

Tone Dialing Switch-over . 14
Tr aveling Out-of-Range ... 15
Selecting a Different

Channel ........................... 15

Using the Page Feature .. 15

Flash and Call Waiting .... 15

Using the Speakerphone . 16
Answering a Call from the

Base ................................ 16

Answering a Call from the

Handset ........................... 16

Making a Call from the

Base ................................ 17

Making a Call from the

Handset ........................... 17

Placing a Call on Hold ..... 17

Using the Speakerphone

Mute Feature ................... 18

2-Line Features ................... 18

2-Line Operation ............. 18

3-Way Conferencing ........ 19

4-Way Conferencing ........ 20

Using Your Cordless Phone

Intercom .......................... 21

Tr ansferring Calls ............ 21

Setting Menu Options ......... 22

Memory Features ................ 25

Storing Phone Numbers and

Names ............................. 25

Steps for Entering Names

and Special Characters ... 27

Making Calls with Memory

Dialing ............................. 29

(continued)

WARNING:

To reduce the risk of
fire or shock hazard, do not expose
this product to rain or moisture.

The lightning symbol is intended to alert you to the presence of
uninsulated dangerous voltage within this product’s enclosure that
might be of sufficient magnitude to constitute a risk of electric shock.
Do not open the product’s case.

As an ENERGYSTAR Partner,
RadioShack Corporation has
determined that this product
meets the E
for energy efficiency.

NERGYSTAR guidelines

IMPORTANT
INFORMATION

This telephone has been tested and found
to comply with all applicable UL and FCC
standards.

IMPORTANT SAFETY
INSTRUCTIONS

When using your telephone equipment, basic
safety precautions should always be followed
to reduce the risk of fire, electric shock and
injury to persons, including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions
marked on the product.

3. Never install telephone wiring during a
lightning storm.

4. Never install telephone jacks in wet
locations unless the jack is specifically
designed for wet locations.

5. Never touch uninstalled telephone
wires or terminals unless the telephone

TO REDUCE THE RISK OF ELECTRIC

CAUTION

RISK OF ELECTRIC

SHOCK DO NOT OPEN

.

CAUTION:

SHOCK, DO NOT REMOVE COVER OR BACK. NO USER­SERVICEABLE PARTS INSIDE. REFER SERVICING TO

!

QUALIFIED PERSONNEL.

The exclamation symbol is intended to inform you that important operating
and maintenance instructions are included in the literature accompanying

!

this product.

2

line has been disconnected at the
network interface.

6. Use caution when installing or
modifying telephone lines.

7. Do not fix the AC power supply cord to
building surfaces with metal fittings (if
the product has an AC power cord).

8. Unplug this product from the wall outlet
before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a
damp cloth for cleaning.

9. Do not use this product near water, for
example, near a bathtub, wash bowl,
kitchen sink, laundry tub, in a wet
basement, or near a swimming pool.

10. Do not place this product on an
unstable cart, stand, or table. The
product may fall, causing serious
damage to the product.

11. Slots and openings in the cabinet and
the back or bottom are provided for
ventilation. To protect it from
overheating, these openings must not
be blocked or covered. The openings
should never be blocked by placing the
product on a bed, sofa, rug, or other
similar surface. This product should
never be placed near or over a radiator
or heat register. This product should not
be placed in a built-in installation
unless proper ventilation is provided.

CONTENTS

(continued)

Chain Dialing .................. 29

Editing a Stored Name

and/or Phone Number .... 30

Erasing a Stored Name

and Phone Number ......... 31

Caller ID Features .............. 32

Caller ID .......................... 32

When the Telephone

Rings ............................... 33

Viewing the Caller ID

Message List ................... 33

Using the Caller ID List ... 34
Deleting Information from

the Caller ID List ............. 36

Using CIDCW (Caller ID on

Call Waiting) .................... 37

Using a Headset ................. 37

Troubleshooting .................. 39

Care .................................... 40

Service and Repair ............. 40

FCC Statement ............... 40

Surge Proection .............. 41

Important Safety Instructions

12. This product should be operated only
from the type of power source indicated
on the marking label. If you are not sure
of the type of power supply to your
home, consult your local power
company.

3

13. Do not allow anything to rest on the power cord. Do not locate this
product where the cord will be stepped on.

14. Do not overload wall outlets and extension cords as this can result in
a risk of fire or electric shock.

15. Never push objects of any kind into this product through cabinet slots
as they may touch dangerous voltage points or short out parts that
could result in a risk of fire or electric shock. Never spill liquid of any
kind on the product.

16. To reduce the risk of electric shock, do not disassemble this product.
Ta ke it to a qualified service technician when service or repair work
is required. Opening or removing covers may expose you to
dangerous voltage or other risks. Incorrect reassembly can cause
electric shock when the product is subsequently used.

17. Unplug this product from the wall outlet and refer servicing to

Important Safety Instructions

qualified service personnel under the following conditions:

• When the power cord plug is damaged or frayed.

• If liquid has been spilled, into the product.

• If the product has been exposed to rain or water.

• If the product does not operate normally by following the

operating instructions. Adjust only those controls that are covered
by the operating instructions because improper adjustment of
other controls may result in damage and will often require
extensive work by a qualified technician to restore the product to
normal operation.

• If the product has been dropped or the cabinet has been

damaged.

• If the product exhibits a distinct change in performance.

18. Avoid using a telephone during an electrical storm. There may be a
remote risk of electric shock from lightning.

19. Do not use the telephone to report a gas leak in the vicinity of the leak.

4

ATTERY SAFETY INSTRUCTIONS

B

To reduce the risk of fire or injury, read and follow these instructions

1. Use only the same type and size battery pack specified in the
instruction manual provided for this product.

2. Do not dispose of the battery pack in a fire. The cell may explode.
Check with local codes for possible special disposal instructions.

3. Do not open or mutilate the battery pack. Released electrolyte is
corrosive and may cause damage to the eyes or skin. It may be toxic
if swallowed.

4. Exercise care in handling the battery pack in order not to short it with
conducting materials such as rings, bracelets, and keys. The battery
or conductor may overheat and cause burns.

5. Charge the battery pack provided or identified for use with this
product only in accordance with the instructions and limitations
specified in the instruction manual provided for this product.

6. Observe proper polarity orientation between the battery pack and
battery charger.

SAVE THESE INSTRUCTIONS

Important Safety Instructions

5

IMPORTANT

!

• When AC power is lost, the
phone loses the security access­protection code connection
between the base and the hand­set. When power is restored, put
the handset on the base briefly
to restore this connection so you
can use the handset.

• Your phone operates on
standard radio frequencies as
allocated by the FCC.

• It is possible for other radio
units operating nearby on similar
frequencies to unintentionally
intercept your conversation or
cause interference. This possible
lack of privacy can occur with
any cordless phone.

Ô NOTES Ô

• Your telephone connects directly
to a modular telephone line jack.
If your telephone wiring does not
have a modular jack, you can
update the wiring yourself using
jacks and adapters (available at
your local RadioShack store), or
have the telephone company
update the wiring for you. You
must use compatible modular
jacks that are compliant with
Part 68 of FCC Rules.

• The line that connects a two-line
phone jack to the phone
company wiring must be
twisted-pair cable. Otherwise,
you might hear interference
(crosstalk) between the two
lines.

• The line that connects a two-line

phone jack to the phone
company wiring must be
twisted-pair cable. Otherwise,
you might hear interference
(crosstalk) between the two
lines.

• If your home has specially wired

Introduction

alarm equipment connected to
the telephone line, be sure that
installing the system does not
disable your alarm equipment. If
you have questions about what
will disable alarm equipment,
contact your telephone company
or a qualified installer.

• The USOC number of the two-

line jack to be installed is RJ14C
(RJ14W for a wall plate). The
USOC number of a single- line
jack is RJ11C.

!

INTRODUCTION

Cordless phones require AC power to
operate. When the power is off, you cannot
make or receive calls using your phone.
You should also have a phone that does not
need AC power to operate (not a cordless
phone), so you can still make and receive
calls if there is an AC power failure.

!

INSTALLATION

Before using your phone, carefully peel the
protective film off the display. The film
protects the handset window during
shipment and is not necessary for use.

OUNTING THE PHONE

M

You can place the phone’s base on a desk
or table, or mount it on a standard wall plate
or directly on a wall. Choose a location that
is:

• near an AC outlet

• near a modular telephone line jack

• out of the way of normal activities

•away from electrical machinery,
electrical appliances, metal walls or
filing cabinets, wireless intercoms,
alarms, and room monitors

•away from other cordless phones

The base’s location affects the handset’s
range. If you have a choice of several
locations, try each to see which provides the
best performance.

Ô

6

Connecting to the Phone Lines

" CAUTION "

•You must use a
Class 2 power
source that

supplies 9V DC
and delivers at least 350 mA.
Its center tip must be set to
positive and its plug must fit
the phone's

DC IN 9V jack.

The supplied adapter meets
these specifications. Using an
adapter that does not meet
these specifications could
damage the phone or the
adapter.

• Always connect the AC
adapter to the phone before
you connect it to AC power.
When you finish, disconnect
the adapter from AC power
before you disconnect it from
the phone.

To take full advantage of the phone’s
capabilities, you must have two phone lines
with separate phone numbers. If you have
only one line, you can order a second from
your phone company.

You can connect the phone to the lines in
one of three ways:

• connect two lines through a two-line
modular phone jack

• connect two lines through two one-line
modular phone jack

• connect one line through a one-line
modular phone jack.

• If you connect the phone to a two-line
phone jack with a two-line cord, do not
connect a third line to the
jack or the phone will not operate
properly. Instead, you can connect
another phone device, such as a fax
machine or modem.

•To connect the phone to two one-line
phone jacks, plug one end of the
supplied long two-line modular cord
into

TEL LINE 1/2

(not supplied) into the
Route both cords through the strain­relief slot on the base.

On a Desk Top

1. To connect the
phone to a two­line phone jack,
plug one end of
the supplied long
two-line modular
cord into the

LINE 1/2

jack on

"

and plug another cord

TEL LINE 2

DC IN 9V TEL LINE

TEL

TEL LINE 2

jack.

!

Installation

7

Ô NOTE Ô

To connect the phone to a
single one-line phone jack,
plug one end of the
supplied long modular cord
into the TEL LINE 1/2 or
TEL LINE 2 jack. Route the
cord through the strain­relief slot on the base.

the back of the phone. Route the cord
through the strain-relief slot on the
base.

Ô

2. Plug the supplied AC adapter’s barrel
plug into the

DC IN 9V

jack on the back
of the base and route the adapter’s
cord through the strain relief slot on the
bottom of the base.

3. Plug the adapter into a standard AC
outlet.

4. Connect the phone cord(s) to the
modular phone line jack(s).

5. Raise the base’s antenna to a vertical
position.

On a Wall Plate

1. Connect the phone line(s) as described
in “On a Desk Top”. Use the shorter
modular cord to mount the phone on
the wall plate.

2. Insert the supplied AC adapter’s barrel
plug into the
of the base.

DC IN 9V

jack on the back

Installation

8

3. Route the adapter’s cord through the
narrow groove on the base. If you are
using two phone cords, route the
second cord through one of the wide
grooves on the base.

4. Plug the other end of the short modular
cord into the wall plate jack, then align
the keyhole slots with the wall plate
studs and slide the base downward to
secure it. If you are using two phone
cords, plug the second cord into the
second phone jack.

5. Plug the adapter into a standard AC

Ô NOTE Ô

To mount the phone directly
on a wall, you need two
screws of at least 13/8 inch
long (not supplied) with
heads that fit into the
keyhole slots on the bottom
of the base. Follow the
steps under “On a Wall ” on
Page 9, then apply these
additional instructions for
placement on a wall.

outlet.

6. Press and lift out the handset holder,
flip it over, then snap it back into place.

7. Raise the base’s antenna to a vertical
position.

On a Wall

1. Drill two holes 315/16 inches (100 mm)
apart. Then thread a screw into each
hole, letting the heads extend about
inch (3 mm) from the wall.

2. Plug one end of the supplied long
modular cord into the
on the back of the base.

To connect the phone to two one-line
jack, plug another cord (not supplied)
into the

3. Route the adapter cable and modular
cord(s) through the grooves on the
base.

4. Align the base’s keyhole slots with the
mounting screws and slide the base
downward to secure it.

TEL LINE 2

jack.

Ô

TEL LINE 1/2

1

jack

/8

ONNECTING/CHARGING THE

C

ATTERY PACK

B

The phone comes with a rechargeable
nickel-cadmium battery pack in the handset,
but not connected. Before using your
phone, you must connect the battery pack,
then charge it for about 15–20 hours.

Installation

9

1. Press down and slide
off the battery
compartment cover.

2. Lift the battery pack
out of the
compartment.

3. Plug the battery pack’s connector into
the socket in the compartment (the
connector fits only one way), then place
the battery pack in the compartment.

IMPORTANT

!

Be sure the battery pack is
properly connected before you
try to charge it. The CHARGE/
IN USE LED lights when the
handset is on the base, even if
the battery pack is not
connected.

Installation

!

4. Replace the cover.

To charge the battery pack, place the
handset on the base. The CHARGE/IN USE
LED on the base lights.

Recharge the battery pack when

BBBBaaaatttttttteeeerrrryy

If you have trouble replacing the battery
pack, take the phone to your local
RadioShack for assistance.

yy

flashes on the display.

!

ww

LLLLooooww

Recharging the Battery Pack

When you first use the phone after charging
or recharging the battery pack, the phone
might not work and you might hear an error
tone when you press
holding
handset to the base for about 3 seconds to
change the security access-protection code.

If the base loses power for about an hour
while the handset is away from it, the
security access-protection code might be
lost. To change the code, while holding

INTERCOM on the base, return the handset

to the base for about 3 seconds.

INTERCOM on the base, return the

Line 1 or Line2. While

10

If the battery pack becomes weak during a

!

IMPORTANT

!

The EPA
certified RBRC

®

Battery
Recycling Seal
on the nickel­cadmium (Ni-Cd) battery
indicates RadioShack is
voluntarily participating in an
industry program to collect
and recycle these batteries at
the end of their useful life,
when taken out of service in
the United States or Canada.
The RBRC program provides a
convenient alternative to
placing used Ni-Cd batteries
into the trash or the municipal
waste stream, which may be
illegal in your area. Please call
1-800-THE-SHACK (1-800­843-7422) for information on
Ni-Cd battery recycling and
disposal bans/restrictions in
your area. RadioShack’s
involvement in this program is
part of the company’s
commitment to preserving our
environment and conserving
our natural resources.

o

WARNING

o

Dispose of the old battery
pack promptly and properly.
Do not burn or bury it. See
“Battery Safety Instructions”
on page 5 for additional
information on proper
battery handling.

call, the handset beeps every 3 seconds

yy

flashes. When this

yy

flashes on the display.

!

o

and

LLLLoooowwww BBBBaaaatttttttteeeerrrryy

happens, you cannot make a call until you
recharge the battery pack.

If the display is blank and the phone does
not work, recharge the battery pack. (The
battery power might be too low to light the
display.)

About once a month, fully discharge the
battery by keeping the handset off the base
until

LLLLoooowwww BBBBaaaatttttttteeeerrrryy

Otherwise, the battery pack loses its ability
to fully recharge.

The handset loses its security access­protection code if the battery pack is
completely discharged. While holding

INTERCOM on the base, place the handset

on the base to recharge the battery pack
and change the code.

Using a pencil eraser, clean the charging
contacts on the handset and base about
once a month.

If you are not going to use your phone for an
extended period, disconnect the battery
pack. This increases the battery pack’s
usable life.

The supplied battery pack should last for
about a year. If the battery pack does not
hold a charge for more than 2 hours after an
overnight charge, replace it with a new 3.6­volt, 600 mAh battery pack with a connector
that fits the socket in the battery
compartment. You can order a replacement
battery pack through RadioShack. Install
the new battery pack and charge it for about
15–20 hours.

Installation

11

Basics

Ô NOTES Ô

• You must have a 2- line
subscription from your
phone company to use
the 2-line features.

• See “To Change Your
Auto Talk and CIDCW:”
on page 22.

BASICS

MAKING AND RECEIVING
CALLS

Basic 2-line operation Ô

Action

To
answer
a call

To
make a
call

Handset On

Base

Pick up the
handset (Auto
Talk) or pick up
the handset
and press

line 1

or line 2.

1) Pick up the
handset.

2) Press line 1
or line 2.

3) Listen for the
dial tone.

4) Dial the
number.

OR

1) Pick up the
handset.

2) Dial the
number, then
press line 1
or line 2.

Ô

Handset Off

Base

Press line 1or
line 2, any

number,

< or

/tone/

> keys (Auto

#/

Talk: On).

1) Press line 1
or line 2.

2) Listen for
the dial
tone.

3) Dial the
number.

OR
Dial the
number, then
press line 1 or
line 2.

Base Only

Press line 1
or line 2.

1) Press

line 1 or
line 2.

2) Listen for
the dial
tone.

3) Dial the
number.

12

Action

To
hang
up

To
redial

Handset On

Base

Press line 1 or line 2, or return
the handset to the base (Auto
Standby).

1) Pick up the
handset.

2) Press line 1
or line 2.

3) Listen for the
dial tone.

4) Press

REDIAL/
PAUSE.

OR

1) Pick up the
handset.

2) Press

REDIAL/
PAUSE, then

press line 1
or line 2.

Ô

Handset Off

Base

1) Press line 1
or line 2.

2) Listen for
the dial
tone.

3) Press

REDIAL/
PAUSE.

OR

Press

REDIAL/
PAUSE, then
press line 1 or
line 2.

Base Only

Press line 1
or line 2.

1) Press

line 1 or
line 2.

2) Listen for
the dial
tone.

3) Press
REDIAL/P.

ADJUSTING THE RINGER AND
EARPIECE/SPEAKER VOLUME

Ringer Volume

When the phone is in standby mode,
pressing the
handset selects the handset ringer volume.
There are three (High, Low, Off) ringer
volume settings. Press the

RING key to listen to volume levels.

SELECT/VOL/RING on the

SELECT/VOL/

Basics

The phone keeps the last ringer volume
setting selected.

Earpiece Volume

The handset earpiece volume settings
(Low, Medium, High and Maximum) can
only be adjusted during a call. Press

SELECT/VOL/RING repeatedly to select Low,

Medium, High or Maximum. When you hang
up, the phone keeps the last volume setting
selected.

13

Basics

Base Ringer Volume

The ringer control for the base of your
cordless phone allows you turn the ringer
OFF or to select LO/HI volume for each line
1 or line 2.

Base Speaker Volume

To control the speaker volume of the base,
press

VOLUME/ or VOLUME/ during a call.

There are 7 speaker volume levels.

Ô NOTES Ô

Redial

The cordless phone has
two independent last
number redial memories;
one in the handset, the
other in the base.

Tone Dialing Switch-over

• The tone feature only
applies when the dial
mode is set to pulse.

• This special number can
be stored in a memory
location. This is referred
to as Chain Dialing.

REDIAL

The REDIAL/PAUSE key redials the last
number dialed. The redialed number can be
up to 32 digits long. Ô

Handset

Press line 1 or line 2, then press REDIAL/

PAUSE.

Or press

line 2.

REDIAL/PAUSE, then press line 1 or

Base

Press line 1 or line 2, then press REDIAL/P.

If any key is pressed before
last number will not redial.

REDIAL/P, the

TONE DIALING SWITCH-OVER

Some telephone companies use equipment
that requires pulse dialing (sometimes
referred to as rotary dialing). If you need to
enter tone dialing digits, you can switch­over to tone dialing during the call. For
example, entering your bank account
number after you have called your bank.Ô

14

Initially make your call with the pulse dialing
mode. Once your call connects, press

tone/< . Enter the desired number. These

/