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Please read before using this equipment.
Cat. No.
43-971
OWNER’S MANUAL
System 420
Call Waiting
Caller ID
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Warnin
: To prevent fire or s hock
hazard, do not expose this product
to rain or moisture.
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
CAUTION
ELECTRIC SHOCK, DO NOT REMOVE
COVER OR BACK. NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED PERSONNEL.
This sym bol is i nt en de d to a le r t yo u to t he p r es enc e of u ninsula ted dangero us voltage w ithin the prod uct’s enc losure that m ig ht b e of s uff icient magni tud e to c on stitu te a
risk of electric shock. Do not open the product’s case.
This s ymb ol i s i nt e nde d to i nf orm you t ha t im port a nt op er ating and maintenance instructions are incl uded in t he lit-
!
erature accompanying this product.
: TO REDUCE THE RISK OF
Serial Number: _______________________
We recommend you record the system’s serial number here.
The number is on the label on the bottom of the system.
©
1997 Tandy Corporation.
RadioShack is a trademark used by Tandy Corporation.
All Rights Reserved.
2
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FEATURES
Your RadioShac k S ystem 420 Ca ll Wait ing Cal ler ID off ers t he
latest in telephone technology. The system displays the current date and time , and call infor mation as provided by you r local phone company.
The system has these features:
Caller ID Memory
phone numbers, or up to abo ut 51 incoming names and phone
numbers (actual capacity depends on information sent).
Call Wait in g
play shows incoming caller information when you are on the
phone.
Message Waiting
the display shows that you have a message when someone
records a message on your voice mail service.
Caller ID Memory Dial
number from Call er ID memory, then dial it with the touch of a
button.
VIP Call List with Distinctive Ring
phone numbers and names of up to 20 important callers and
set the system to ring with a distinctive tone when they call.
Review Scrolling
record s in Caller ID mem o ry .
Large Liquid Crystal Display
information, including the time the call came in.
— stores and displays up to 99 incoming
— the NEW CALL indicator fla shes and the dis-
— the NEW CALL indicator flashes and
— lets you select a stored phone
— lets you store the
— lets you easily scroll through all call
— displays three full lines of
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Note: Your system requires two AAA batteries (not supplied)
to protect its mem ory during a power outage.
This system has been tested and found to comply with all applicable UL and FCC standard s.
Important Information:
• To use the Syst em ’s Caller ID, messag e wait ing, and call
waiting fea tur es, you must be in an area where Caller ID,
message waiting, and call waiting services are available,
and you must subscr ibe to those services.
• Where Caller ID is offered, one or more of the following
options are generally available:
– Caller’s number only
– Caller’s name only
– Caller’s name and number
For your System 420’s Caller ID memory dial feature to
operate, you must receive the caller’s number.
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READ THIS BEFORE INSTALLATION
Your Caller ID system conforms to federal regulations, and
you can connect it to most telep hone lines. However, each device that you connect to the phone line draws power from the
phone line. We ref er to this power draw as the device’s
equivalence number
tom of your system .
If you are using more than one phone or other device on the
line, add up all the RENs. If the total is more than five, your
phone might not ring. In rural areas, a total REN of three
might impair ringer operation. If ringer operation is impaired,
remove a device from the line.
, or REN. The REN is shown on the bot-
FCC STATEMENT
ringer
Your system complies with Part 68 of
upon request, provide the FCC Registration Number and the
REN to your phone compan y. These number s a re on t he l abel
on the bottom of the system.
Note:
You must not connect your system to:
• Coin-operated systems
• Party-li ne systems
• Most electronic key telephone syst em s
FCC Rules
. You must,
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CONTENTS
Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Installing Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Connecting the AC Adapter . . . . . . . . . . . . . . . . . . . . 10
Resetting the System . . . . . . . . . . . . . . . . . . . . . . . . . 11
Connecting to th e Phone Line . . . . . . . . . . . . . . . . . . 12
Connecting to a Single Phone Line . . . . . . . . . . 12
Connecting to a Two-line Phone . . . . . . . . . . . . . 13
Connecting to an Answer ing Machine . . . . . . . . 14
Setting the Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Adjusting the Display Contrast . . . . . . . . . . . . . . . . . . 16
Storing Your Local Area Code . . . . . . . . . . . . . . . . . . 17
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Receiving and Storing Calls . . . . . . . . . . . . . . . . . . . . 18
New Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Message Waiting . . . . . . . . . . . . . . . . . . . . . . . . 19
Repeat Messages . . . . . . . . . . . . . . . . . . . . . . . . 20
Long Distance Calls . . . . . . . . . . . . . . . . . . . . . . 20
Forwarded Calls . . . . . . . . . . . . . . . . . . . . . . . . . 20
Out of Area Calls . . . . . . . . . . . . . . . . . . . . . . . . 21
Private Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Line Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Name- or Number-Only Calls . . . . . . . . . . . . . . . 23
Call Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Reviewing Call Records . . . . . . . . . . . . . . . . . . . 23
Dialing Numbers in Call Records . . . . . . . . . . . . 24
Deleting Call Records . . . . . . . . . . . . . . . . . . . . . 25
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VIP Call List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Storing Call Records in the VIP Call List . . . . . . 27
Turning On/Off the VIP Call Special Ring . . . . . 28
Reviewing and Deleting VIP Call Records . . . . . 28
Dialing from the VIP Call List . . . . . . . . . . . . . . . 29
Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . 30
The FCC Wants You to Know . . . . . . . . . . . . . . . . . . 31
Lightning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
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PREPARATION
INSTALLING BATTERIES
Your system uses two AAA batteries to maintain information
in memory during power failures. For the longest operation
and best performance, we recommend you use alkaline batteries such as RadioShack Cat. No. 23-555.
Cautions:
• Use only fresh batteries of the recommended size and
type.
• Do not mix old and new batteries, different types of batteries (standard, alkaline, or rechargeable), or rechargeable batteries of different capacities.
• When you replace the batteries, have fresh batteries on
hand before you begin. You must install fresh batteries
immediately after removing the old batteries; otherwise,
you might lose the information stored in the system.
• When you replace the batteries, do not press any buttons on the system after you remove the old batteries.
Doing so might erase all stored information fr om the system.
• Never leave dead or weak batteries in the system. Batteries can leak chemicals that can destroy electronic circuits .
• Dispose of old batteries promptly; do not bury or burn
them.
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1. Make sure the system is unplugged from the telephone
line and AC power .
2. Use a Phillips screwdriver to remove the screw in the
battery compartment cover on the bottom of the system,
then remove the cover.
3. Insert fresh batteries into the compartment as indicated
by the polarity symbols (+ and –) marked inside the compartment.
4. Replace the cover and secure it with the screw.
Note: When appears on the display or the display dims,
replace the bat teries.
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CONNECTING THE AC ADAPTER
The AC adapter must be connected for the System 420 to operate.
Note:
You must also keep batteries in the system to protect
the information stored in memory during power failures.
Cautions:
• You must use an AC adapter that supplies 9 volts DC
and at least 50 milliamps. Its center tip must be set to
negative, and its plug must correctly fit the system’s
9V
jack. The supplied adapter meets these specifications. Using an adapter tha t does not meet these specifications could damage the system or the adapter.
• Always conne ct the AC adapter to t he system before you
plug it into the AC outlet, and unplug the adapter from
the AC outlet before you unplug it from the system.
DC
Follow these steps to connect the supplied AC adapter.
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1. Insert the AC ada pter’s barrel plug into the
the back of the system.
2. Plug the other end of the AC adapter into a standard AC
outlet.
DC 9V
jack on
RESETTING THE SYSTEM
Before you use the system the first time or to reset the system’s clock any time, use a pointed object, such as a s traightened paper clip, to press
12-00-00A
code; it does not clear any stored call information.
Note:
the batter ies (this c lears all stored c all informat ion), disc onnect
the system from the phone line and t he AC outlet, replace the
batteries with fresh ones (if necessary), then reconnect it and
try resetting it again.
appears. This resets the clock and the area
If the system does not work after you reset it, remove
RESET
on the back of the system.
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CONNECTING TO THE PHONE LINE
The System 420 Call Waiting Caller ID connects to a modular
wall jack and your telephone. If your telephone wiring does
not have a modular wal l j ack, you can update the wir ing yourself. RadioShack stores sell jacks and adapters necessary to
convert older wiring methods to modular wiring. Or, you can
have the telephone company update your telephone wiring
for you. The USOC number of the jack to be installed is
RJ11C (for a single-line phone) or RJ14C (for a two-line
phone).
Note:
For proper Call Waiting operation, connect only one
System 420 to a phone li ne. (If two or more system s with Call
Waiting are on a single phone line, the Call Waiting signal
can be garbled or not received.) Other Caller ID systems that
do not have the Call Waiting function
same phone line.
Connecting to a Single Phone Line
can
be connected to the
Follow these steps to connect the system to a single phone
line.
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1. Unplug the existing telephone’s modular cord from the
modular phone jack and plug this cord into the system’s
PHONE
jack.
2. Plug one end of the supplied modular cord into the sys-
TEL. LINE
tem’s
jack.
3. Plug the other end of the cord into the modular wall jack.
Connecting to a Two-line Phone
To record information about calls received on a two-line
phone, you can connect two systems using a triplex adapter
(Cat. No. 279-402). Each system only records information
about calls re ceived on the line to which it is connec ted.
Follow these steps to connect two systems to a two-line
phone.
1. Unplug the existing telephone’s modular cord from the
modular phone jack and plug it into
L1 + L2
on the triplex
adapter.
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2. Plug the triplex adapter into the modular phone jack.
3. Plug one end of the supplied modular cord into the
LINE
jack on one of the systems.
4. Plug the other end of the modular cord into either
L2
on the triplex adapter.
L1
5. Repeat Steps 3 and 4 to connect another system to the
remaining open jack (
L1 or L2
) on the triplex adapter.
Connecting to an Answering Machine
TEL.
or
1. Unplug the answering machine’s modular cord from its
line jack and plug this cord into the system’s
TEL. LINE
jack.
2. Plug one end of the supplied modular cord into the sys-
PHONE
tem’s
jack, then plug the other end of the cord
into the answering machine’s line jack.
3. Set the answering machine to answer calls after at least
two rings.
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SETTING THE TIME
When no call records are displayed, the system displays the
time. The telephone company sets the time with each incoming call; however, you can also set the time yourself. Follow
these steps to manually set the time.
1. When the system displays the time, press and hold
READ
until the time flashes on display.
2. Press
3. Press
4. Press
REVIEW
REVIEW
READ
to store the setting.
to set the hour.
to set the minute.
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ADJUSTING THE DISPLAY CONTRAST
1. Repeatedly press
CALLER ID MODE
2. Press either
total number of stored calls.
3. Press and hold
shows
4. Press
REVIEW
5. Press
REVIEW
READ
CONTRAST : XX
REVIEW
READ
to decrease it (down to 00).
to store the setting.
MODE
until the system displays
.
button. The system displays the
for about 6 seconds. The system
.
to increase th e contrast (up to 15) or
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STORING YOUR LOCAL AREA CODE
You must store your local area code in the system so it does
not dial the area code when it dials/redials a local call. Follow
these steps to st ore your area code.
1. Repeatedly press
(AREA CODE):___
flashes.
REVIEW
READ
to store the selected digit, the next digit
MODE
to store the area code.
2. Press
3. Press
4. Repeat Steps 2–3 to set the next two digits.
5. Press
MODE
until the system displays
.
REVIEW
or
to set the first digit.
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OPERATION
RECEIVING AND STORING CALLS
The system displays the current time and date as sent by the
telephone company each time it receives a Caller ID record.
The system also automatically displays all received Caller ID
information for every incoming call, including the call’s time
and date. As it receives calls, it stores the information in the
system’s memory for later recall. The most recent call is #01.
When the system’s memory becomes full, the oldest m essages are deleted to make ro om for new messages.
New Calls
If the system has received a call since the last time call information was reviewed (see “Reviewing Call Records” on
Page 23), and the latest call information appear on the
display and the NEW CALL indicator flashes. After about 20
seconds, the cal l i nformation is replaced by the time display.
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Call Waiting
If you are using the telephone when a new call comes in, the
system displays the new call information, and the NEW CALL
indicator flashes.
Message Waiting
If you have a voice-mail message waiting (if you subscribe to
the telephone company’s mess age waiting service), the NEW
CALL indicator flashes and
play.
-MESSAGE-
the message.
remains on the display until you retrieve
-MESSAGE-
appears on the dis-
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Repeat Messages
If you have r eceived a cal l from the same p hone n umber more
than once,
(up to 7).
appears showing the number of repeat calls
X
Long Distance Calls
The system displays
L-D-C
with each long distance cal l.
Forwarded Calls
The system displays
if the call was forwarded to you from a number set to forward
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CALL-Fd
instead of the phone number
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all calls (using the phone company’s call forwarding service).
It displays
number set to forwar d calls if the line is busy.
To see the telephone number of the original caller, press
READ
CALL-Fd BUSY
.
if the call was forwarded from a
Out of Area Calls
The system displays
• The call originates from an area or long-distance carrier
that does not suppor t Cal ler ID.
• The call is an operator-assisted call.
• The call was made using a cal li ng card.
Note:
This list might not include all i nstances th at cause
OF
AREA–
to appear.
–OUT OF AREA–
when:
-OUT
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Private Calls
In some areas, call ers have the option of blockin g their Caller
ID information. When a caller has blocked Caller ID, the system dis pla ys
tion.
–PRIVATE CALL–
instead of the call informa-
Line Error
If there is an error in the Caller ID information transmission,
-LINE ERROR-
Note:
Minor electri cal disturbances can affect the caller ID information. Occasional errors are normal. If the system frequently displays
telephone company for assistance with the phone li ne or your
local RadioShack store for assistance with the Caller ID system.
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appears on the display.
-LINE ERROR-
, contact your local
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Name- or Number-Only Calls
If the Caller I D informat ion pr ovided i ncludes onl y the name or
only the number, the system displays dashes for the missing
information.
CALL RECORDS
Reviewing Call Records
To see h ow many calls ar e s tored, pres s
when the system displays the time. The system displays the
number of stored cal l records.
REVIEW
or
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Note: If the display does not show the time, repeatedly press
until the system displays
MODE
you press
REVIEW
CALLER ID MODE
or .
before
To view individual call records, press
back through the cal ls or
REVIEW
REVIEW
to step forward through
to step
them.
Notes:
• If no call information is stored, the system displays
when you press
CALL
REVIEW
or .
• If you do not press a button within 30 seconds, the sys-
tem automatically returns to the time display.
• If a stored phone number is more than 12 characters,
press
to see the rest of the phone number.
READ
Dialing Numbers in Call Records
Follow these steps to dial a number stored in a call re cord.
1. Lift your telephone’s handset.
2. Display the Caller ID record that has the phone number
you want to dial (see “Reviewing Call Records” on
Page 23).
NO
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3. Press
DIAL/REDIAL
. The system dials the number.
Notes:
• The system cannot dial a number if the Caller ID
record is n ame only.
• If the call’s area code matches the area code you
stored in the system, the system does not dial the
area code.
Deleting Call Records
You can select and delete individual call records, or all call
records stored in the system.
Note:
When the system’s memory is full, it automatically de-
letes the oldes t call record as a new call comes in.
Follow these steps to select and delete a
single
call record.
1. Display the Ca ll er ID record you want to delete (“Reviewing Call Records” on Page 23).
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2. Press
DELETE
twice. The syst em deletes that record and
automatically renumbers the remaining call records.
After 30 seconds, the time reappears.
Note:
If you do not press
DELETE
twice within 30 seconds, the system automatically returns to the current
time disp la y.
Follow these steps to delete
1. Press either
REVIEW
all
call records.
or
when the system displays the time. The system displays t he number of s tored
call records.
2. Press and hold
(about 6 seconds). All records are deleted.
CALL
DELETE
until the system displays
NO
VIP CALL LIST
Your system lets you save up to 20 phone numbers in its VIP
call li st area. Whene ver your sys tem de tects a call from one of
those 20 numbers, it sounds a special ring to alert you, once
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you turn t his f eatur e on (see “Tu rning On/Of f th e VIP Cal l Spe cial Ring” on Page 28).
Storing Call Records in the VIP Call List
Note:
The number you store in the VIP call list must be in a
Caller I D record. If necessary, call the person you want to add
and ask them to call you back so you can store the record.
1. Display the Caller ID record that has the phone number
you want to store (see “Reviewing Call Records” on
Page 23).
2. Press
VIP INDEX
twice to move the displayed call record
to the VIP call list. The VIP record number appears on
the display. Afte r 30 seconds, the current time appears.
Notes:
• If you try to place more than 20 call records in the VIP
call list , the system displa ys
MEMORY FULL
.
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• If you do not press a button within 30 seconds, the system automatically returns to the current time display.
Turning On/Off the VIP Call Special Ring
1. Repeatedly press
VIP CALL ON
2. Press
READ
MODE
until the system displays either
or
VIP CALL OFF
to switch between the two options.
.
Reviewing and Deleting VIP Call Records
.
MODE
until the system displays
NO VIP CALL
or . The system displays the
.
VIP CALL
REVIEW
or . The system dis-
DELETE
twice within 1
1. Repeatedly press
MODE
CALL
Note:
If there are no call records stored in the VIP call
list, the system displays
2. Press
3. Repeatedly press
28
REVIEW
number of stored VIP call records.
To delete all entries from the VIP call list, while the sys-
tem displays the number of VIP records, press and hold
DELETE
plays the VIP call records stored in the VIP call list.
To delete an individual record from the list, while the sys-
tem displays the record, press
second.
until the system displays NO
VIP
.
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Notes:
• If you do not press a button within 30 seconds, the system automatically returns to the current time display.
• If a phone number has more than 12 characters, press
to see the rest of the phone number.
READ
Dialing from the VIP Call List
1. Lift your telephone’s handset.
2. Sele ct a VIP call record in the VIP call list, then press
DIAL/REDIAL
. The system dials the number .
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CARE AND MAINTENANCE
Your RadioShack System 420 Call Waiti ng Caller ID is an example of superior design and craftsmanship. The following
suggestions will help y ou c are for your syst em s o your c an en joy it for years.
• Keep the system dry. If it gets wet, wipe it dry immediately. Liquids can contain minerals that corrode the electronic circuits.
• Use and store the system only in normal temperature
environments. Temperature extremes can shorten the
life of electr onic devi ces, damage batteri es, and di stort or
melt plasti c parts.
• Handle the system gently and carefully. Dropping it can
damage circuit boards and cases and cause the system
to work improperly.
• Keep the system away from dust and dirt, which can
cause premature wear of parts.
• Wipe the system with a damp cloth occasionally to keep
it looking new. Do not use harsh chemi cals, cleaning solvents, or str ong detergents to clean your system.
Modifying or tamperi ng with the syst em’ s inte rnal co mponent s
can cause a malfuncti on and might inv alida te its warrant y and
void your FCC author ization t o oper ate it . If your syst em is not
performing as it should, take i t to your local Ra dioShack store
for assistance. If the trouble is affecting the phone lines, the
phone company mig ht ask you to di sc onnec t your syst em unt il
you have resolved t he problem.
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THE FCC WANTS YOU TO KNOW
In the unlikel y event th at your sys tem caus es prob lems on the
phone line, the phone company can temporarily disconnect
your service. If this happens, the phone company attempts to
notify you as soon as possible and advises you of your right
file a com p laint with the FCC.
Also, the phone company can make changes to its lines,
equipment, oper atio ns, or pr oced ures that could af fect the operation of the system. The phone company notifies you of
these changes in advance, so you can take the necessary
steps to prevent interruption of you phone service.
LIGHTNING
Your system has built-in protection circuits to reduce the risk
of damage from surges in phone line or power line current.
These protection circuits meet or exceed FCC requirements.
However, lightning striking the phone line can damage your
system.
Lightning damage is not common. However, if you live in an
area that has severe electrical storms, we suggest that you
unplug your system during storms to reduce the possibility of
damage.
31
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RadioShack Limited Warranty
This telephone product is warranted against manufacturing defects in
material and workmanship for one (1) year from the date of purchase
from RadioShack company owned stores and authorized RadioShack
franchisees and dealers. Within this period bring y our RadioShac k
sales slip as proof-of-purchase date to any RadioShack store.
This warranty does not cover damage or failure caused by or attributable to Acts of God, abuse, misuse, improper or abnormal usage,
faulty installation, improper maintenance, lightning or other incidence
of excess voltage, or any repairs other than those provided by a
RadioShack Authorized Service Facility, or transportation costs.
RadioSh ack is not respo nsible or li able for indirec t, special, or
conseque ntial damages ar ising out of or in connection with t he
use or performance of the product or other damages with respect
to loss of p rope r ty, loss of r ev enu e o r profit, or costs of r e mo val,
installation or reinstallation.
EXCEPT AS PROVIDED HEREIN, RadioShack MAKES NO
EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES ARE
LIMITED IN DURATION TO THE DURATION OF THE WRITTEN LIMITED WARRANTIES CONTAINED HEREIN. Some states do not allow
the li m it a tion or ex clusion of incide ntal or co ns e quential damages and
some stat es do not allo w limi tat ion o r ex clus ion o f imp li ed w arra nties ;
therefore, the aforesaid limitation(s) or exclusion(s) may not apply to
the purchaser. There will be charges rendered for repairs to the product ma de after the ex piration of the aforesai d one (1) year w arranty
period.
This warranty gives you spe ci f ic legal rights and you may also have other r ights
which var
from state to state.
We Service What We Sell
10/95
A Division of Tandy Corporation
RadioShack
Fort Worth, Texas 76102
2A7 Printed in Hong Kong
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