Quorion QTOUCH 15 User Manual

User Manual

Dear valued customer!

On behalf of our proud company we wish to welcome you to the QUORION family of fine business machines. We sincerely hope you will appreciate the many benefits of being associated with a distinguished product name that represents both quality and commitment to customer satisfaction.

The QUORION QTouch 15 is fully customizable and yet simple to operate. Users can easily adapt it to any type of retail/scanning or hospitality system. Moreover, our dynamic software generates a compatible environment for a wide array of peripheral devices. It is exactly this versatility and quality that has made us successful among our multinational customers.

It is therefore with great pride that we look forward to continuing our close collaboration with our customers.

Your QUORION Team

Index

1. General Information ................................................................................. 5

1.1 Technical Data ....................................................................................................................... 5

1.2 Components of QTouch 15 ................................................................................................... 6

1.3 Interfaces ............................................................................................................................... 6

1.4 Operating modes ................................................................................................................... 7

1.5 Names of Keys and Their Function ...................................................................................... 8

2. Getting Started ....................................................................................... 10

3. Sign in and Register .............................................................................. 10

3.1 Sign in a Clerk/Sales Person .............................................................................................. 10

3.2 Register a Department ........................................................................................................ 11

3.3 Register Pre-Programmed PLU’s ....................................................................................... 11

3.4 Enter a New Price ................................................................................................................ 11

3.5 Create a PLU during the Sale ............................................................................................. 12

3.6 Multiplication/Division ........................................................................................................ 13

3.7 Holding a Sale ..................................................................................................................... 14

3.8 Tendering in Local Currency .............................................................................................. 14

3.9 Tendering in Foreign Currency .......................................................................................... 15

3.10 Receipt On/Off and Receipt Copy .................................................................................... 15

3.11 Time and Date .................................................................................................................... 15

3.12 No Sale / Open Drawer ...................................................................................................... 15

4. Corrections ............................................................................................ 16

4.1 Clearing of Inputs and Error Messages ............................................................................. 16

4.2 Error correction ................................................................................................................... 16

4.3 Void function ....................................................................................................................... 16

4.4 Refund.................................................................................................................................. 17

4.5 Transaction Refund ............................................................................................................. 17

4.6 Transaction Cancel ............................................................................................................. 18

4.7 Tender Correction ............................................................................................................... 18

5. Discounts, RA and PO ........................................................................... 18

5.1 Percentage Discount/Surcharge ........................................................................................ 18

5.2 Amount Discount/Surcharge .............................................................................................. 19

5.3 Received on Account / Paid Out ........................................................................................ 19

6. Using Shift Levels .................................................................................. 20

6.1 PLU/Department Shift ......................................................................................................... 20

6.2 Price Shift ............................................................................................................................ 20

6.3 Tax Shift ............................................................................................................................... 20

6.4 Keyboard Levels ................................................................................................................. 21

7. Balance Functions (Tables) .................................................................. 21

7.1 Open and Close a Balance ................................................................................................. 21

7.2 Print the Invoice .................................................................................................................. 22

7.3 Transfer Balance ................................................................................................................. 22

7.4 Splitting a Balance .............................................................................................................. 23

7.5 Balance Clerk Transfer ....................................................................................................... 23

7.6 Modifiers and Condiments ................................................................................................. 24

8. Reports ................................................................................................... 24

8.1 System Reports ................................................................................................................... 25

8.2 User Reports........................................................................................................................ 25

8.3 Electronic Journal ............................................................................................................... 26

8.3.1 Text Format ..................................................................................................................... 26

8.3.2 Binary Format ................................................................................................................. 27

9. Programming ......................................................................................... 27

9.1 Programming of Date and Time ......................................................................................... 27

9.2 Easy Programming .............................................................................................................. 28

9.3 Program Version and Test Routines .................................................................................. 28

10. Training Mode ...................................................................................... 29

11. Instructions for Use ............................................................................. 29

11.1 Touch Screen .................................................................................................................... 29

11.2 Shutdown the System ....................................................................................................... 29

11.2 Power Supply and Interfaces ........................................................................................... 29

11.3 Cleaning ............................................................................................................................. 29

11.4 Wake up from standby modus ......................................................................................... 30

11.5 Service and Maintenance .................................................................................................. 30

12. Information on the Electromagnetic Compatibility and Safety ......... 30

Appendix A ................................................................................................. 31

IMPORTANT!

Finger Touch Screen!

Use

only your finger

Please

All other BIOS changes will cause the loss of warranty!

don't change the BIOS settings

to operate this Touch Screen nothing else!

except the boot priority and order.

1. General Information

1.1 Technical Data

 500 MHz VIA Eden CPU, passive cooling  512 MB DDR2 SDRAM 533 MHz (upgradable to 1 GB)  VIA S3 Unichrome Pro integrated graphics with 64 MB shared memory  1 GB IDE Flash Module (for Linux installations, upgradable to HDD 160 GB)  Case cooling with 2 temperature controlled fans (“super silent”)

 Standard human interface:

 15“ TFT display (1024x768) with touch screen

 Interfaces:

 3 external serial ports (COM1, COM2, COM3, all powered 5V @ Pin 9)  2 external USB 2.0 ports  PS2 mouse connector  PS2 keyboard connector  2 external Gigabit Ethernet connectors  secondary display connector VGA  1 audio connector

 Power supply

 12V 5.5A DC external power supply

 Optional devices

 internal graphical VFD customer display 140x16 dots (2 lines à 20 characters with 5x7 font,

currently: Noritake GU140X16J; internal connected to COM4, 38400 8N1, hardware flow control; available now)

 internal clerk keylock (available in the future)  internal cash drawer connections (available in the future)  additional internal USB connectors (available in the future)  additional internal powered serial port (available in the future)

You can connect ready-to-use external devices to the existing interfaces.

1.2 Components of QTouch 15

Customer display (optional)

Interfaces

Clerk key lock (optional)

Touch Screen

Power LED

Touch Screen

Main switch

1.3 Interfaces

The QTouch 15 include many different interfaces to connect several external devices. Beside the well-known serial RS232-interfaces the QTouch 15 also supports modern PC interfaces like USB or Ethernet. So it has ports for typical cash register peripheral devices such as kitchen printer, scanner, display, card reader, modem as well as new powerful interfaces for fast data transmission and easy networking.

Please note that all interfaces have to be programmed before connecting any external devices.If you have any questions about the programming, please ask your local QUORION dealer.

1.4 Operating modes

The operating modes control the operation of your system. There are 5 different modes for various functions. You switch between corresponding modes with the touch key at the upper right side of the touch screen, alternating R – X – Z – M – P.

Mode Display Function

R X Z M

– REG – Registration – all sales operations and registrations – – X – – X-Report – viewing and printing of all reports without clearing – – Z – – Z- Report – viewing and printing of all reports with clearing – MGR – Manager – all sales operations and registrations

– all functions with manager authority – easy programming

– – P – – Programming – programming of all functions

0 9

RECEIPT

JOURNAL

1.5 Names of Keys and Their Function

Key label Key name Key function



CLEAR

VOID

Clerk

PLU

enter

PLU

+ %

- %

( - )

Numeric Keys - used for entering numbers

Receipt Feed - advances the receipt paper

Journal Feed - advances the journal paper

Clear

Error Correction

- clears incorrect entries and stops the error alarm

- deletes the last registration

Void - voids a previously entered transaction

Multiplication / Time

- multiplication / division

- time display

Clerk - used to enter a preset clerk ID numeric code no.

PLU Price Entry - used to manually change a preset PLU price

PLU - used to access preset PLU items

Department - used to enter items to the respective departments

Received on Account - used to record payments to the drawer

Paid Out - used to record payments out from the drawer

Percent Plus - used to add percentage values to the total

Percent Minus - used to deduct percentage values from the total

Coupon Key - used to deduct fixed amounts from the total

No Sale - prints a reference number / opens the cash drawer

CURSOR

on/off

CURSOR

PAGE

TOTAL

Key Label Key Name Key Function

SUB

Sub Total

CASH

Cash Payment

Check

Check Payment - used to tender payments in check

Card

Card Payment - used to tender payments in card

Shift

Shift Key

FCE

Hold

Foreign Currency Exchange

Receipt Hold - temporarily holds a sale to be recalled later

Receipt

Receipt On/Off - receipt printer can be switched on or off





Scroll Cursor - used to scroll the display selection by one line





Scroll Page - used to scroll the display selection by one page

Table

Table Number - used to open or close a table

Table

split

Table Split - separates single articles of a table

Table trans.

Table Transfer - transfers an existing table to another table

invoice

Print Invoice - closes table and prints invoice

Guest

invoice

Print Guest Invoice

Modi

Modifier - prepares instructions for a particular article

- calculates sub total

- prints out receipt copy if no receipt opened

- used to tender payments in cash

- shift department key levels

- shift PLU key levels

- calculate amounts in foreign currency

- closes table and prints invoice including endorsement message

2. Getting Started

Place the QTouch 15 on a stable or even surface. Use it only within the operating temperature range (see technical data) and protect it from splashes and high humidity.

The QTouch 15 come with an external power supply. First, please check if the specifications printed on the label fit your local voltage. If so, connect the power pack to the QTouchPC. The power plug is at the rear next to the interfaces. Now connect the power supply with the power circuit and turn on the QTouch 15 with the main switch.

The QTouch 15 will now load the operating system and automatically launch the cash register program. You may immediately start working with your new system.

3. Sign in and Register

3.1 Sign in a Clerk/Sales Person

A clerk is the person who is working on the point-of-sale and performing registrations. Before starting any transaction, it is necessary to sign in a clerk. Now all sales and actions can be assigned to each single clerk in the reports. Furthermore, it is possible to define individual access rights for each clerk (e.g. for refund or program modifications).

Sales persons are employees who do not work directly at the but their sales data should also be saved in the reports. This can be used to calculate commissions, for instance.

To sign in a clerk or sales person you may use either a Dallas-Key or the keyboard. The key has the advantage of security, because each key is unique and cannot be duplicated. To sign in, simply place your key on the respective magnetic lock. As long as the key is attached, you are logged into the system. If you remove the key, you will automatically log out. The QTouch 15 is blocked until a clerk signs in again.

To sign in with the keyboard it is necessary to have a dedicated clerk button on the keyboard. If you push this key, you will see a list of all programmed clerks. Use the scroll keys or enter a number to select a certain clerk. Alternatively, you may also enter the clerk number directly on the clerk button or define a dedicated key for each clerk. Depending on the programming, it may be necessary to enter an additional code number to sign in.

Example:

Clerk

Enter

code number

Clerk

+ 21 hidden pages