User Manual
Electronic Cash Register
QMP 3000 series
Dear valued customer!
...designed to Succeed
On behalf of our proud company we wish to welcome you to the QUORION family of fine
business machines. We sincerely hope you will appreciate the many benefits of being
associated with a distinguished product name that represents both quality and
commitment to customer satisfaction.
The QUORION cash register is fully customizable and yet simple to operate. Users can
easily adapt it to any type of retail or scanning system. Moreover, our dynamic software
generates a compatible environment for a wide array of peripheral devices. It is exactly
this versatility and quality that has made us successful among our multinational customers.
It is therefore with great pride that we look forward to continuing our close collaboration
with our customers.
Sincerely,
Your QUORION Team
2
Index
Introduction ................................................................................. 6
Specifications .............................................................................. 7
1. Keyboard ................................................................................. 8
1.1 Keyboard Layout ................................................................................... 8
1.1.1 Keyboard 8 x 8 ......................................................................................................... 8
1.1.2 Keyboard 8 x 16 Flat ................................................................................................. 9
1.1.3 Keyboard 13 x 12 Flat ............................................................................................. 10
1.2 Names of Keys and their Function .......................................................... 11
1.3 Control Lock and Control Lock Keys ....................................................... 13
2. Basic Sales Functions.............................................................. 14
2.1 Signing on a Clerk ................................................................................ 14
2.2 Making a Sale Using an Open Department ................................................ 15
2.3 Making a Sale Using a Preset Dept./PLU .................................................. 15
2.3.1 Creating a PLU during a Sale ................................................................................... 16
2.4 Ringing up Multiple items in a Sale ......................................................... 17
2.5 Tendering a Sale .................................................................................. 18
3. Voiding and Negative Transactions ............................................ 18
3.1 Clearing a Numeric Entry ....................................................................... 18
3.2 Correcting the Last Entry ...................................................................... 19
3.3 Voiding Items during a Sale ................................................................... 19
3.4 Refunding Items outside of a Sale ........................................................... 20
3.5 Giving Discounts during a Sale .............................................................. 21
3.6 Cancellation of a Sale ........................................................................... 23
3.7 Voiding a Complete Sale ....................................................................... 23
4. Advanced Sales Functions ....................................................... 23
4.1 Department Shifts ................................................................................ 23
4.2 PLU Price Shifts ................................................................................... 23
4.3 Foreign Currency Function .................................................................... 24
4.4 Holding a cash Sale .............................................................................. 25
4.5 Receipt On/Off & Duplicate Receipt ......................................................... 25
4.6 Time and Date Functions ....................................................................... 25
4.7 No Sale Function .................................................................................. 25
4.8 Pay-Out and Received on Account .......................................................... 26
3
4.9 Split Tendering Function
....................................................................... 26
4.10 Preset Price Override Function ............................................................. 27
5. Hospitality Functions ............................................................... 27
5.1 Assigning a Waiter ............................................................................... 27
5.2 Opening a New/Existing Table ................................................................ 27
5.3 Printing the Bill and Closing off the Table ................................................ 28
6. Advanced Table Functions ....................................................... 29
6.1 Voiding an Item in a Table...................................................................... 29
6.2 Transferring Tables .............................................................................. 30
6.3 Splitting a Table ................................................................................... 30
6.4 Using Condiments ................................................................................ 31
6.5 Additional Balance Functions ................................................................ 33
7. Programming the Cash Register ................................................ 34
7.1 Programming the Date and Time ............................................................ 34
7.2 Easy Programming ............................................................................... 35
7.3 Programming Files ............................................................................... 35
7.4 Scanning ............................................................................................. 37
7.5 Programming Network Features ............................................................. 39
7.5.1 Activating the Network ............................................................................................ 39
7.5.2 Network Size.......................................................................................................... 40
7.5.3 Floating Balances ................................................................................................... 40
7.5.4 Floating Articles ..................................................................................................... 40
7.5.5 Sharing Printers ..................................................................................................... 40
7.5.6 Network Reports .................................................................................................... 41
7.5.7 Program Mode 99 ................................................................................................... 41
7.6 Training Mode ...................................................................................... 42
8. System Reports ...................................................................... 42
8.1 User Report ......................................................................................... 43
8.2 Types of System Reports ...................................................................... 43
8.3 Printing the Electronic Journal ............................................................... 44
9. Installing the Cash Register ...................................................... 44
9.1 Dot Matrix Printer ................................................................................. 44
9.1.1 Installing of Paper Rolls .......................................................................................... 44
9.1.2 Installing and Replacing of Ribbon Cassette .............................................................. 45
9.2 Thermal printer .................................................................................... 45
9.2.1 Paper Insertion ...................................................................................................... 46
4
10. Accessories and Options ........................................................ 47
10.1 Ribbon Cassettes ............................................................................... 47
10.2 Option PC Interface ............................................................................. 47
11. Maintenance ......................................................................... 47
11.1 Emergency Drawer Opening ................................................................. 47
11.2 Information on the Electromagnetic Compatibility and Safety ................... 47
12. Character Code Charts ........................................................... 48
13. Peripheral Devices ................................................................. 49
13.1 Activation of a Serial Interface RS 232 ................................................... 49
13.2 Cash Register Network Illustration ........................................................ 50
13.3 Cables............................................................................................... 51
13.3.1 PC-Cable ............................................................................................................. 51
13.3.2 Printer-Cable ........................................................................................................ 51
14. Error Messages ..................................................................... 52
15. Test Routines ........................................................................ 53
16. Contrast Setting at 16-line-display ............................................ 55
5
Introduction
This electronic Cash Register is designed to help your business function smoothly by
providing efficient register operations and accurate management reports. Start-up is quick
and easy, yet there are many options that can be added and revised so that you can
customize your operations for optimum productivity. Here are just a few of the Register’s
many valuable features:
•
Up to 999 default departments allow you to categorize merchandise to be sold.
•
Up to 50,000 PLU settings allow for fast, accurate entry of an item and record the items
to be sold.
•
Up to 999 clerks and 999 sales persons.
•
Large front and rear display for easy operator and customer viewing.
•
Automatic tax computation available for 8 different tax rates, including add-on and VAT.
•
Periodic management reports provide up-to-date sales analysis, including mid-day, endof-day, weekly or monthly totals.
•
Memory protection maintains financial records during power outage.
•
Cash Register displays time and automatically prints date and time on the receipt and
transaction records.
•
Training mode available for new users.
•
Programmable keyboard - CUSTOMIZATION to meet your requirements.
•
Up top 6 interfaces and fiscal memory expand the usage of your Cash Register.
In general, the functions of the CR 3000 series are the same. There are model-typical
differences concerning printers, displays, and keyboards used.
6
Specifications
7
1. Keyboard
1.1 Keyboard Layout
The keyboard consists of 64, 104 or 128 key locations which are freely programmable by
your dealer according to your specific requirements.
1.1.1 Keyboard 8 x 8
RECEIPT
RECPT
ON / OFF
CURSOR
CURSOR
REFUND
PRINT
VOID
DATE
EC
TIME
CLEAR
SYS
CLERK
#
DEPT
SHIFT
CAPS
X
JOURNAL
+ %
– %
NEW
PRICE
7 8 9
4 5 6
1 2 3
0 00 .
PLU
R/A
P/O
#
NS
TYPE
8
A
7
E
6
I
5
4
3
2
1
16
B
15
F
14
J
13
M
12
P
11
T
10
X
9
Z
C
G
K
N
Q
U
Y
SP
22
21
20
19
18
17
SUB
TOTAL
CASH
26
D
25
H
24
L
23
O
R
CARD
V
CHECK
FCE
S
W
ENTER
Default Layout of the 64’ Keyboard
Note: The keys represented in this manual may appear differently on your keyboard due to
programming preferences of the end user or the dealer. The keys are to be considered as
a functional representation only.
8
1.1.2 Keyboard 8 x 16 Flat
1
9
17
25
33
2
A
10
I
18
Q
26
Y
34
3
B
11
J
19
R
27
Z
35
4
C
12
K
20
S
28
+
36
5
D
13
L
21
T
29
-
37
6
E
14
M
22
U
30
*
38
7
F
15
N
23
V
31
39
SP
8
G
16
O
24
W
32
40
CAPS
H
P
X
41
49
57
65
73
RECEIPT
RECPT
ON/OFF
REFUND
PRINT
42
50
58
66
74
JOURNAL
MODI
#
43
51
59
67
75
CLERK
#
X
7 8 9
44
52
60
68
76
PLU
SHIFT
PLU
TYPE
45
53
61
69
77
PRICE
SHIFT
R/A P/O
+ % – %
46
54
62
70
78
TAX
SHIFT
47
55
63
71
79
PAGE
PAGE
( – )
SYS
48
56
64
72
80
CURSOR
CURSOR
FCE
VOID
DATE
EC
TIME
CLEAR
4 5 6
1 2 3
0 00 .
PRINT
INVOICE
TABLE
SPLIT
TABLE
#
GUEST
INVOICE
TABLE
TRANS
TABLE
#
#
NS
SUB
TOTAL
CASH
ENTER
CARD
CHECK
CASH
ENTER
Default Layout of the 128’ Keyboard
9
1.1.3 Keyboard 13 x 12 Flat
JOURNAL
TYPE
PRINT
SYS
DATE
TIME
ENTER
ENTER
1
14
27
40
53
66
79
84
89
94
99
104
Default Layout of the 156’ Keyboard
Q
2
15
A
28
Z
41
54
67
80
85
90
95
100
105
W
3
16
S
29
X
42
55
68
81
86
91
96
101
106
4
E
17
D
30
C
43
56
69
82
87
92
97
102
107
5
R
18
F
31
V
44
57
70
83
88
93
98
103
108
T
G
B
6
Y
19
H
32
N
45
58
71
RECPT
RECPT
ON/OFF
REFUND
VOID
EC
CLEAR
7
20
33
46
59
72
MODI
8
U
21
J
34
M
47
60
73
CLERK # PLU
#
I
K
,
X
7 8 9
4 5 6
1 2 3
0 00
9
22
35
48
61
74
SHIFT
PLU
.
10
O
L
;
P
23
Ö
36
49
62
75
PRICE
SHIFT
R/A P/O
+ % – %
PRINT
INVOICE
TABLE
SPLIT
TABLE # TABLE
.
11
Ü
24
Ä
37
50
63
76
TAX
SHIFT
GUEST
INVOICE
TABLE
TRANS
#
:
12
+
25
#
38
51
SP
64
77
PAGE
PAGE
( – )
#
NS
SUB
TOTAL
CASH
-
13
26
39
52
CAPS
65
78
CURSOR
CURSOR
FCE
CARD
CHECK
CASH
*
'
_
10
RECEIPT
JOURNAL
X
1.2 Names of Keys and their Function
Key Label Key Name Function
0 9
...
Clear
EC
EC
Void
Clerk
PLU
Enter
Numeric Keys - used for entering numbers
Receipt Feed Key - advances the receipt paper
Journal Feed Key - advances the journal paper
Clear Key
- clears incorrect entries before registration and stops
the error alarm
Error Correct Key
- deletes the last registration immediately after
registration
Void Key
Multiplication/Time
Key
- voids a previously entered transaction before
finalization
- used for multiplication and displaying of the time
Clerk Sign-On Key - used to enter a preset clerk ID numeric code no.
PLU Price Entry Key - used to manually change a preset PLU price
PLU
1
RA
PO
+ %
- %
( - )
#
NS
Sub
Total
Price-Look-Up Key - used to access preset PLU items
Department Keys
Received-On-
Account
- used to enter single or multiple items into the
respective departments
- records payments received by cash, check or credit
cards
Paid-Out Key - used to record all cash paid out from the drawer
Percent Plus-Key
Percent Minus-Key
Minus or Coupon
Key
No Sale Key
Sub Total Key
- used to add preset or manually entered percentage
to an item or sub total
- used to deduct a preset or manually entered
percentage from an item or sub total
- used to deduct a preset or manually entered
amount
- used to print a reference code number or to open
the cash drawer
- displays the sub total during operations & prints 2nd
receipt
11
temporarily holds a sale, can be recalled later on
CURSOR
Recpt
CURSOR
PAGE
PAGE
Key Label
Cash
Check
Cash Key
Check Key - used to tender payments made by check
Key Name Function
- used for finalization of all registrations and
transactions in cash
Card
Card Key - used to tender payments made by card
Dept
Shift
Department Shift Key
FCE
Hold
Foreign Currency
Exchange
Hold Key -
On/Off
Receipt On/Off Key - receipt printer can be switched on or off
Scroll Keys - used for scrolling on the display to make a selection
- used to shift the levels of direct keys
(e.g. 1st level: dep. 1...25, 2nd level: dep. 26...50)
- calculate amounts in foreign currency
Page Up/Down Keys - used for paging up or down on the display
Table
#
Table # Key - used to open or close a table / tab
Table
Split
Table Split - separate single articles of a table to the invoice
Table
Trans
Table Transfer - transfers an existing table to another table
Print
Invoice
Print Invoice - close table and print invoice
Guest
Invoice
Modi
#
Guest Invoice
Modifier Key - preparation instructions for a particular article
- close table and print invoice including endorsement
message
Note: The keys above represent the default configuration. Actual keys may vary depending
upon your customized keyboard layout (See Programming Manual).
12
SALE MODE
1.3 Control Lock and Control Lock Keys
The control lock controls the operation of your Cash Register. It has six different positions
for various operation modes. Each of the keys provide access to specific modes.
Control Lock
The following keys are provided:
OP - Operator key for modes: L - R - X
OW - Manager key for modes: L - R - X - Z - M
OWP - Owner Program key for modes: L - R - X - Z - M - P
Key Pos. Display Mode/Function
L
R
X REPORT X
Z REPORT Z
M Manager
P Programming
17 - 04 - 36
- Lock Mode – turns off the Cash Register and disables all
operations. All data is maintained in the memory.
- Registration – Transaction Mode - used for all
registrations and transactions (see Registration).
- Read Mode – used to print daily sales information reports
at any time without clearing the totals (see Reports).
- Reset Mode – used to read daily and periodic sales
information with clearing of totals.
- Manager options are opened, which are closed in other
modes. Opens functions that have been programmed to
be accessed by the manager only.
- Program Mode - used for programming of system function
flags, DEPT, PLU, Logo, names and change of keyboard
layout.
13
2. Basic Sales Functions
2.1 Signing on a Clerk
A clerk can be described in cash register terminology as the person who is assigned to the
cash register. Every transaction made by that person is recorded and a report can be
printed out at the end of a shift. The report will then show the total sales amount that each
clerk registered.
The default factory setting is Clerk number 1. The user can change the Clerk in 4 distinct
ways, depending upon how the cash register has been programmed.
Option 1:
If a general Clerk Key exists on the keyboard, enter first the clerk number and then press
the Clerk Key.
Example: Activate Clerk 5, press 5 followed by the Clerk Key.
The programmed clerk name will appear on the display.
Option2:
Press the general Clerk Key on the keyboard. Depending on how many character lines
the display has, the clerk names will be listed. Scroll down until the appropriate name has
been found and press the Clerk Key again to confirm the selection.
Option3:
You can also program the specific Clerk Key on the keyboard. Simply press the correct
Clerk Key to activate that person.
Option4:
A Clerk can also sign on by inserting the specific clerk key in the control lock.
Note: It is possible to enforce a compulsory clerk for each transaction.This simply means
that the users have to identify themselves before every transaction.
5
Clerk
14
Cash 5,00
2.2 Making a Sale Using an Open Department
An open department refers to a department with an undetermined selling price. Items
which have not been programmed are categorized into such departments. The
salesperson determines the price during registration.
Example: To enter a price of $2 for department 3, press
the unit price including the cents, followed by the
department key.
2 0 0
3
1 Department 3 2,00
---------------------------------
1 Total 2,00
Cash 2,00
2.3 Making a Sale Using a Preset Dept./PLU
If a price has already been programmed in the cash
register for a specific department or PLU, simply press
the key. To ring up PLU’s which do not appear on the
keyboard, press the PLU number followed by the PLU
Key. If a PLU has a barcode programmed to it, then the
Barcode number becomes the PLU Number.
Example: To ring up PLU 241, press the PLU number
followed by the PLU Key.
2
4 1
1 PLU 241 5,00
----------------------------------
1 Total 5,00
PLU
15
2.3.1 Creating a PLU during a Sale
Occasionally, a salesperson may have to enter a new item, which has not been
programmed into the cash register. In such a case, your cash register will automatically
prompt you to create this item. Press the Subtotal Key to confirm or the Cancel Key to exit
the prompt. Once confirmed the cash register will ask you for the price. Upon entry of the
price, press the Subtotal Key again to confirm. Then, enter the department that the PLU is
linked to, press Subtotal to confirm. If the cash register has been programmed to allow for
new PLU name programming during registration, you will be presented with the chance to
enter a name for the PLU you are creating. Alternatively, the PLU will inherit the name of
the department that it is linked to.
Subtotal again once you are finished. The cash register will thereafter store the new PLU
for future transactions.
Example: Creation of PLU 123, Cola, with a price of $1.50, linked to Department 3 with
PLU programming active.
…then the display will prompt you to create, if PLU is not programmed.
Enter the price...
Enter the Department to be linked to...
C O L A
And finally the PLU name
Note: The name of the PLU has to be entered using the Letter Keys on your Keyboard
1 2
Sub
Total
Sub
Total
1 5 0
3
3
Sub
Total
PLU
Sub
Total
16
X
X
X
2.4 Ringing up Multiple items in a Sale
Instead of pressing the same item repeatedly, the salesperson can make use of the
Multiplication Key. Enter the quantity first to be rung up, followed then by the Multiplication
Key and then the item.
Example: To ring up an open department of $3.50 five times.
5
Example: To ring up a preset PLU 25 not programmed on the keyboard 3 times.
3
Example: To ring up a PLU with a barcode 60050779 three times.
3
Note: the bar code digits must be entered individually with the Number Keys.
3 5 0
2 5
60050779
PLU
PLU
17
2.5 Tendering a Sale
A sale has to be tendered for it to be valid. Several
tendering keys may exist on the keyboard. The most
common are CASH, CARD, and CHECK. Other
tendering keys may be added to the keyboard. See
Programming Tender Keys in the Programming Manual.
Example: To complete a cash sale, first press the
Subtotal Key. Then enter the amount received, such as
$10 from the customer, and press CASH. The display
will then show the change that the customer will receive
Sub
Total
To complete a credit card transaction, simply press the Tender Key CARD. The cash
register will assume the Subtotal amount as the amount being tendered
1 0 0 0
2 Cola 2,20 4,40
----------------------------------
2 Total 4,40
Cash 10,00
Change 5,60
Cash
3. Voiding and Negative Transactions
3.1 Clearing a Numeric Entry
To erase an incorrect entry not yet registered, press the Clear key, normally located on the
bottom left of the keyboard
Clear
18
3.2 Correcting the Last Entry
The Error Correct Key (EC) is responsible for voiding the
last item that the user rang up in a sale. This is normally
the item that appears on the display. An error correct
can only be used in a sale and can only void the last
item. To void other items, refer to Voiding Items during
a Sale.
EC
2 Cola 2,20 4,40
Error Correction
2 Cola -2,20 -4,40
---------------------------------
Total 0,00
3.3 Voiding Items during a Sale
Voiding refers to the removal of certain items from a
sale, usually because of an incorrect entry. The majority
of users have their cash registers programmed in such a
way that only the managers are able to correct such
entries. Managers have to physically enter a key into
the control lock and turn it to the (M)anager position
before any voids can be done (See Chapter 1.3). This
also includes any other negative transactions, such as
discounts and pay-outs.
To void an item in the R position of the lock while under
manager supervision, press the Void Key first and then
the item to be voided.
Example: To void department 1 with an amount of $2.50.
Example: To void a PLU with a barcode 60050779.
To void an item under the managers supervision first turn the key lock to the (M)anager
position. Then proceed with the void as explained above.
Void
Void
2 5 0
60050779
2 Dept1 2,50 5,00
Void Item
1 Dept1 -2,50 -2,50
----------------------------------
1 Total 2,50
Cash 2,50
PLU
1
19
Cash
-
6,50
Example: To void a scanned PLU.
Once the item has been voided, turn the key back to the (R)egister position and proceed
with the sale.
Void
Scanning Device;
Scan PLU
3.4 Refunding Items outside of a Sale
When items are being returned, a refund must be done
on the cash register to record the item back into stock
and refund the customer with some form of payment.
To refund an item, press the Refund Key/Return Key
and then the item to be returned. Remember to press
the Refund Key before each item, if more than one item
is being returned.
Example: To cash refund PLU 5 and PLU 8.
Refund
PLU
5
PLU
Refund
1 PLU 5 2,50 -2,50
Refund
1 PLU 8 4,00 -4,00
--------------------------------
2 Total -6,50
Refund
8
20
Cash 1,50
Example: To refund a scanned item where manager supervision is required.
If an item is being swapped out or exchanged, refund
the returned item first, then register the new item.
Press Subtotal to view the outstanding amount due.
Example: The customer is exchanging PLU 1 with
PLU 2.
Refund
Refund
1
PLU
Scan PLU
Refund
1 PLU 1 2,50 -2,50
1 PLU 2 4,00 4,00
----------------------------------
Total 1,50
2
PLU
3.5 Giving Discounts during a Sale
Two forms of discount exist, namely percentage discount and amount discount. This can
be further divided into net discount per item and gross discount per total sale. You can
also preset or determine how much discount to give for
any given sale.
To give a discount for a single item, enter the item first,
then enter the discount amount or percentage and press
the Discount Key.
If a discount has already been pre-programmed on the
cash register, you only need to press the Discount Key.
To give a discount for the entire sale, press the Subtotal
Key first. Next, enter the discount percentage or amount,
followed by the Discount Key. Press Subtotal again to
view the new Subtotal amount.
21
5 PLU 1 2,00 10,00
Disc 10% 1,00
----------------------------------
5 Total 9,00
Cash 9,00
Example: Percentage Discount on PLU 7 where the discount is pre-programmed.
Example: Percentage Discount on the entire sale, where the user must determine the
percentage to be given (10%).
Sub
Total
7
1 0 - %
PLU
- %
Sub
Total
Discounts...
Example: Pre-programmed Amount Discount on a scanned PLU, where the manager
supervision is required.
-
Note: Surcharges (+%) are carried out in the same sequence as above
22
TRANS
3.6 Cancellation of a Sale
To cancel an entire sale, simply press the Cancel Key. The cash
register will cancel all items that were rung up for that particular
sale. Under manager supervision, turn the control lock to the
(M)anager position and press the Cancel Key.
3.7 Voiding a Complete Sale
Voiding a complete sale performs the same function as a refund,
in that items are being returned back in stock. The only difference
between a transaction void and a refund is that in a refund, the
Refund key must be pressed before each item. With transaction
void, you need only press the key once, then the cash register
remains in a negative mode until the transaction has been
tendered.
To carry out a transaction void, press the Transaction Void key
first, then enter all the articles to be voided out, and complete the
sale with a payment key.
CANCEL
VOID
4. Advanced Sales Functions
4.1 Department Shifts
It is possible to have more than one department on the same key. This procedure, known
as department shifts, allows the user to fit more departments onto the keyboard. The
default shift is always Shift 1. To access Shift 2, simply press the Dept. Shift Key. The
cash register will automatically return to Shift 1, or will remain on Shift 2 until the user
changes the shift, depending on the flag set-up of the cash register (See programming
manual).
4.2 PLU Price Shifts
The cash register allows for more than one selling price for each PLU. This is a useful
function for special occasions, such as Happy Hour or item promotions. An automatic
price shift can be programmed into the cash register or the user can manually change the
price shift. The way in which the cash register is programmed will determine whether the
price shift changes after:
a) each PLU
b) each Sale
c) remains on the same price level until manually changed
23
5.50
.21
Example: To register PLU 5 with Price Level 2.
To return to Price Level 1, simply press the Price Shift Key again.
Price
Shift
5
PLU
4.3 Foreign Currency Function
Foreign currency conversion is important for those countries that deal with more than one
currency.
Example: If a sale was to be paid with a foreign currency that was programmed in the cash
register, the user would first press the Subtotal Key followed by the appropriate Foreign
Currency Key. The display will show the amount due in the foreign currency. After the
amount has been tendered, the display will show the change due in the local currency.
Sub
Total
6
0 0
Tender in
Foreign currency
FCE
Display
Cash
Foreign currency
Amount due
Change due in
Local currency
24
Receipt
4.4 Holding a cash Sale
The hold function allows the user to temporarily hold a sale, proceed to
the next sale, and later call up and complete the original sale. This is
useful in situations, where there are complications experienced by the
purchaser, such as an article with no price, or where the purchaser
does not have enough money, and holding the sale helps reduce time
wasted at the counter. To hold a sale, simply press the Hold Key. To
recall the sale, press the Hold Key again. Complete the sale and
proceed with the next customer.
Note: make sure there are sales on hold before attempting to take Z-Reports. In such
situations an error will occur. Tender all sales on hold before taking the report.
HOLD
4.5 Receipt On/Off & Duplicate Receipt
If a receipt does not have to be produced, you can switch off the receipt
printer by pressing the Receipt On/OFF Key. To reactivate the printer,
simply press the Receipt On/OFF Key again.
In cases where a receipt is required and the receipt printer has been
switched off, the user can print a 2nd receipt. By pressing the Subtotal
Key after a sale, the printer will produce a copy of the sale. Receipts
can only be reprinted for the last sale.
On/Off
4.6 Time and Date Functions
You can view the current time on the cash register by pressing the
Multiplication Key while the control lock is in the (R)egister position.
To reset the time and date, refer to the Programming Time and Date
Functions in the Programming Manual.
X
4.7 No Sale Function
The No Sale function allows the user to open the cash drawer without registering a sale.
You can view the number of times a No Sale function has been carried out in the X/Z
reports. The No Sale Key can also be used as a reference key. To print a specific
reference number on a receipt, enter the reference number and press the No Sale Key.
Example: To print a reference number 123 on the receipt.
1 2 3
No
Sale
25
4.8 Pay-Out and Received on Account
Money can be paid out of the cash drawer for special
purposes, such as petty cash, etc. This is referred to
as a Pay-Out (PO). To perform a pay-out, firstly enter
the amount to be paid out, then press the Pay-Out
Key (PO) and finally a Tender Key, i.e. CASH, CARD
or Check. The accumulated PO total will appear in
the financial reports.
Example: To make a $25 cash pay-out.
2 5 0 0
Conversely, money can also be received into the cash drawer. This transaction is known
as Received on Account (RA). Adding more float to the cash drawer would be one
example of Received on Account. To perform a RA transaction, first enter the amount
received, then press the RA Key, and finally a Tender Key (CASH, CARD, or CHECK,
etc). The accumulated RA total will appear in the financial report.
Example: To receive an amount of $50 cash.
5 0 0 0
Pay Out 25,00
----------------------------------
Total 25,00
PO-Cash 25,00
PO Cash
RA
Cash
4.9 Split Tendering Function
Depending upon whether the cash register allows for it, Split Tendering allows the operator
to use more than one tender to close off a sale. This function is used when, for instance,
half a sale is closed off in cash and the other half to a card.
26
Example: A subtotal of $10, of which $6 is paid in Cash and $4 is paid by Card.
Sub
Total
Sub
Total
Note: make sure that the entire total
sale.
6 0 0
4 0 0
has been tendered before proceeding with the next
Cash
Card 1
4.10 Preset Price Override Function
In certain situations the user is required to override a preset price during a sales
transaction. For this option to function, a PLU Ent Key must be programmed on the
keyboard (See Programming Manual).
Example: To override the price for PLU 5 with a new price of 50c.
5 0
PLU
5
PLU
ENT
5. Hospitality Functions
5.1 Assigning a Waiter
See Chapter 2.1 Signing on a Clerk.
5.2 Opening a New/Existing Table
In order for the cash register to store a client’s order, the waiter must assign a table
number. The cash register will store all articles entered for that specific person until the
table has been paid. There are 2 ways to open a table.
27
CURSOR
Option1:
Example: To open Table 5
Option2: By pressing Table #, scrolling down until the table has been found, and pressing
Table # again to make the selection.
Example:
Once a table has been opened, the user can begin entering the
articles. Modifiers may also be programmed on the keyboard and
can also be entered at this time. A modifier is an instruction to the
kitchen as to how the food is to be prepared. Medium rare and
sunny-side-up are 2 examples of modifiers. Since modifiers are
registered by number, there are 2 methods of entering. Enter the number of the modifier
and press the Modifier key, or press the Modifier Key and scroll down until the modifier has
been found, and then repress the Modifier Key to make the selection from the display.
When the order has been entered, press the Table # Key. The order will now be printed
out at any available kitchen printers, and the client’s balance will be updated. Follow this
procedure for all orders that need to be entered in the cash register.
Entering the table number and pressing Table #
5
Table
#
Table
#
Table
#
Modi
#
5.3 Printing the Bill and Closing off the Table
The default setting of the cash register is such that 2 bills need to be printed out for each
client. If your set-up is otherwise, please consult your dealer for assistance.
The first bill that is printed out is referred to as the Statement. This can be printed at any
time during the table transaction and produces a consolidated summary of all the items for
the table. This printout is performed when the client requests the bill. To print this
Statement, open the table, press the Print Table Key, followed by the Table# Key. The bill
is clearly marked “NO INVOICE”, since this is just a Statement. You can still enter
additional orders thereafter.
Example: To print the bill for Table 2 (Statement).
2
Table
#
Print
Invoice
28
Table
#
Cash 29,00
CURSOR
Once the bill has been paid by the client, the waiter
can close-off the table and print a valid invoice for the
client. To achieve this, enter the table number followed
by the Print Table Key. The waiter is now required to
choose a form of payment, i.e. CASH, CARD, CHECK.
When a Payment Key has been pressed, the bill will be
printed. The printed bill includes the “INVOICE”
header as well as all the articles ordered and the
payment form.
Example: To close-off and print a valid invoice for
Table 7.
7
Print
Invoice
Cash
INVOICE
Table #7
4 Cola 2,00 8,00
3 Burger 7,00 21,00
----------------------------------
7 Total 29,00
6. Advanced Table Functions
6.1 Voiding an Item in a Table
Voiding items in a table can be achieved as explained in Chapter 3.3 Voiding items
during a Sale. Another way to void an item is by accessing the table , scrolling until the
article has been found, and then pressing the Void key.
Example: To void an item from table 1 using the scrolling keys
1
Table
#
Scroll until article
has been found
Void
Table
#
29
CURSOR
CURSOR
6.2 Transferring Tables
Transferring tables allows the user to transfer all items registered on one table to another.
However, the table being transferred to must have a balance of zero.
To transfer a table, open the existing table, press the Table Transfer Key, enter the table
to be transferred to, and then press the Table # Key.
Example: Transferring table 1 to table 3.
1
Table
#
Table
Trans
3
Table
#
6.3 Splitting a Table
On certain occasions it may become necessary to split a table bill into separate portions.
In such a case, the user must simply open the table balance and then press the Split Table
key. The cash register will now show the items on the table. Select an item and press the
Split Key again to confirm your choice. Upon completion close the transaction with a print
table or tender key.
Example: To split table 2
2
Table
#
Scroll until article
has been found
Table
Split
Table
Split
...ETC
Cash
Scroll until article
has been found
30
6.4 Using Condiments
CONFIGURING THE SYSTEM USING QPROG
Before you can use condiment selection you must activate the condiment table file and
condiment selection option in the configuration of the application program. As an example
the system will be setup for maximum 16 condiment tables selection on PLU level. PLU #
1 will be programmed as STEAK and for compulsory selection of Condiment Table# 1 and
2. Table# 1 will be used for prompting RAW, MEDIUM, WELL DONE and Table# 2 will be
used for FRENCH FRIES, BOILED POTATOES, BAKED POTATOES. This example can
be used on a 2 line or 8 line display the only difference is the number of condiments shown
on the display. Note that on the 2 line display the Condiment Table name is not shown.
1 – CONFIGURE CONDIMENT TABLES FILE
• Open: QPROG->CONFIG->CONDIMENT TABLE
• Set number of condiment tables to 16. (The maximum number which can be used
for prompting is 32).
• Set the name length to 16 (This name is shown on the display when the table is
displayed).
• Set number of condiments in a table to 7 (On the multiline display maximum 7
condiments are displayed in one screen but it is possible to use more then 1
screen).
• Confirm by pressing OK
2 – CONFIGURE PLU FILE FOR CONDIMENT PROMPTING
• Open: QPROG->CONFIG->PLU FILE
• Set Condiment Selection to 16. (The max. number of tables for prompting is 32).
• Confirm by pressing OK
3 – CONFIGURE MODIFIER FILE
• Open: QPROG->CONFIG->MODIFIER FILE
• Set the number of Modifiers to 50.
• Set the name length to 16.
• Confirm by pressing OK
4 – PROGAM MODIFIERS USED IN CONDIMENT TABLES
• Open: QPROG->FILES->MODIFIERS
• Program Modifier# 1: RAW
• Program Modifier# 2: MEDIUM
• Program Modifier# 3: WELL DONE
• Program Modifier# 11: FRENCH FRIES
• Program Modifier# 12: BOILED POTATOES
• Program Modifier# 13: BAKED POTATOES
5 – PROGRAM CONDIMENT TABLE# 1 and 2
• Open: QPROG->FILES->CONDIMENT TABLES
• Select Condiment Table# 1
• Enter Name PREPARATION
• Set OPTION 1-1, Compulsory Selection
• Click on LIST Column
• Enter Key code 4001, 4002 and 4003 for Modifier 1, 2 and 3.
• Select Condiment Table# 2
• Enter Name POTATOES
• Set OPTION 1-1, Compulsory Selection
31
• Click on LIST Column
• Enter Key code 4011, 4012 and 4013 for Modifier 11, 12 and 13.
• Confirm by pressing OK
6 – PROGRAM PLU# 1
• Open: QPROG->FILES->PLU
• Select PLU# 1
• Enter Name STEAK
• Enter Department 1
• Enter Price 100
• Click on Column CONDI 1-8
• Select 1 and 2
7 – INSTALL PROGRAM IN CASH REGISTER
• For testing you could use Kitchen Printer# 1 programmed on the Internal Printer.
• Activate KP selection in the Department Configuration.
• Select Kitchen Printer 1 for Department# 1
• Program SYSTEM PARAMETER 21 to 2 and PARAMETER 22 to 0.
MAKING A SALE OF PLU# 1 (STEAK) WITHOUT QUANTITY ENTRY
1. Enter 1 on the PLU# key or press DIRECT PLU# 1
2. The register will display CONDIMENT TABLE# 1
3. Make a selection (2 for MEDIUM)
4. The register will display CONDIMENT TABLE# 2
5. Make a selection (1 for FRENCH FRIES)
6. Press CASH
7. The register will now finish the ticket and print the KP ticket with the selected
condiments
MAKING A SALE OF 3 x PLU# 1 (STEAK)
1. Enter 3 on the MULTIPLY key
2. Enter 1 on the PLU# key or press DIRECT PLU# 1
3. The register will now show CONDIMENT TABLE# 1
4. Make a selection (2 for MEDIUM)
5. The register will show the selection on the operator display and ask for the quantity.
6. Press the MULTIPLY key without Entry to Confirm 3 times MEDIUM
7. The register will display CONDIMENT TABLE# 2
8. Make a selection (1 for FRENCH FRIES)
9. The register will show the selection on the operator display and ask for the quantity.
10. Enter 1 on the MULTIPLY key to select ONE FRENCH FRIES
11. The register will now re-display CONDIMENT TABLE# 2
12. Repeat steps 8 – 10 to select the other condiments.
13. Press CASH
14. The register will now finish the ticket and print the KP ticket with the selected
condiments
Notes: When a condiment table is set for no compulsory selection you can abort by
pressing the CLEAR key and the register will continue with the next condiment table.
32
Subtotal Invoice directly after
Invoice and Payment
Invoice and Payment directly
Invoice and Payment in Currency
5
5
6.5 Additional Balance Functions
Select Balance
Number
Balance Sales with Balance# key
1
Balance
#
Balance Sales with Clerk Lock
Subtotal Invoice (when allowed)
Sales
Receipt or Slip, with or without
Endorsement message as programmed
after Sales
Receipt or Slip, with or without
Endorsement message as programmed
Sell Item
Sell Item
Receipt
Invoice
Sell Item
INVOICE
Sell Item
Balance#
Remove
Clerk Key
Balance#
Receipt
Invoice
CASH
INVOICE
Balance
#
CASH
Receipt or Slip, with or without
Endorsement message as programmed
Transfer to Other Balance
To balance 5
Split Items
1 Item is split
Split Items to other Balance
1 Item is split
Split Items with quantity entry
6 out of 10 beer should be split
INVOICE
TRANSF
ER
SPLIT
SPLIT
SPLIT
CURREN
CY
Select
Item
Select
Item
Select
Item
CASH
Balance
#.
SPLIT CASH
SPLIT
6
SPLIT CASH
Balance
#
33
Balance
Sales with automatic Closing of
2
Transaction Void
during Balance
Select Balance
Number
1
#
Balance
Sales
Balance Subtotal Discount
Subtotal or Itemizer Discount including
Balance total
Balance Subtotal Inquiry
Display subtotal including balance
Balance Currency Subtotal Inquiry
Display currency including balance
Sell Item
Sell Item
INVOIC
E
INVOIC
E
INVOIC
E
Transacti
on Void
DISCOU
NT
SUBTOT
AL
Currency
Balance
#
CLEAR
or
continue
CLEAR
or
continue
CLEAR
or
Paymen
t
Sell Item
Balance
#.
7. Programming the Cash Register
7.1 Programming the Date and Time
Programming the Date and Time can be easy achieved in the
programming position. First, turn the to the (P)rogramming
position.
To enter the date, enter the following format :
DayDayMonthMonthYearYearYearYear (standard) or
MonthMonthDayDayYearYearYearYear
Then press the Date key. This key is normally two keys above the
Clear key ie. EC or Void
To enter the time, enter the following format :
HourHourMinuteMinute (military time)
Then press the Time key.
This key is normally above the Clear key ie. EC or Void
34
EC
TIME
VOID
DATE
7.2 Easy Programming
The register has a special program mode which can used by a clerk with Manager
authority or when the Central Lock is in the MANAGER ( M ) position. The mode is started
by entering the mode number on the SUBTOTAL key. When the mode is not active
ERROR#1 (Invalid Entry) is shown otherwise the register will print the mode on the receipt,
journal and electronic journal.
When the register is in Easy Programming Mode you can only exit this mode by either
turning the Central Lock, remove the Clerk Key or by pressing the SUBTOTAL key without
entry.
In mode 1, 2, 3 or 4 you must:
1 - Enter the new data
2 - Press SUBTOTAL
3 - Press a direct PLU key or enter the number on the PLU# key.
4 - Continue with next entry or exit by pressing SUBTOTAL without entry.
MODE 1
In this mode you can program the Plu Prices. The price of the active level is programmed.
When you want the program a price of another level (when active) you must select the
level first.
MODE 2
In this mode you can program the Plu Cost Prices.
MODE 3
In this mode you can program the first Plu Descriptor.
MODE 4
In this mode you can program the second Plu Descriptor.
MODE 5
In this mode you can program the Plu Department Selection.
MODE 6
In this mode you can add inventory to the PLU Inventory total when active.
MODE 7
In this mode you can subtract inventory from the PLU Inventory total when active.
MODE 8
In this mode you can change the Minimum PLU Inventory Level when active.
MODE 100, 101, 102 and 103
These modes are used for PLU file maintenance when Scanning Codes are used.
7.3 Programming Files
Programming the individual files using the keyboard is done by using the UP, DOWN,
PGUP, PGDN, TYPE (program type), X and CR (User Report) key.
You can only program when the Central Lock is in X, Z or T position. You start
programming by either entering the FILE# directly on the TYPE key or by pressing the
TYPE key without entry which will open the programming window and you can select the
file you want to program. Files which are not active in the configuration of the application
will not be shown. At the end of the line the File# number is also shown for reference.
35
File
File
KeyCode
QPROG.DOC
QPROG.DOC
When the file has been selected the first record will automatically be displayed. You can
select another record by entering the record number on the X key or by pressing the X
without entry which will select the next record. The field you want to program can be
selected by using the UP, DOWN, PGUP or PGDN keys. When the field is selected you
can enter the new data and then press the CR (also User Report) key. When a field is
modified it is printed on the Receipt, Journal and Electronic Journal.
When the register is in Programming Mode you can only exit this mode by either turning
the Central Lock, remove the Clerk Key or by pressing the TYPE key without entry.
Please refer to the WQPROG.DOC manual for further explanation of the fields in the
individual files.
Programming Mode 100, 101, 102, 103 and 255 are used for PLU file maintenance when
scanning is used.
Number
1 Parameters Not Available Chapter 6 (SYSTEM) System Parameters
2 Options Not Available Chapter 6 (SYSTEM) System Options
3 Time zone Not Available Chapter 6 (SYSTEM) Time Zones
4 Day of Week zone Not Available Chapter 6 (SYSTEM) Day of the Week Zones
5 Day of Month zone Not Available Chapter 6 (SYSTEM) Day of the Month
6 Date Zone Not Available Chapter 6 (SYSTEM) Date to Date Zones
7 Receipt Header Not Available Chapter 6 (SYSTEM) Receipt Header
8 Receipt Trailer Not Available Chapter 6 (SYSTEM) Receipt Trailer
9 Slip Header Not Available Chapter 6 (SYSTEM) Slip Header
10 Slip Trailer Not Available Chapter 6 (SYSTEM) Slip Trailer
11 General Texts Not Available Chapter 6 (SYSTEM) Fixed Texts
12 Error Messages Not Available Chapter 6 (SYSTEM) Fixed Texts
13 General Messages Not Available Chapter 6 (SYSTEM) Fixed Texts
14 Day Descriptors Not Available Chapter 6 (SYSTEM) Fixed Texts
15 Month Descriptors Not Available Chapter 6 (SYSTEM) Fixed Texts
16 Counters (X, Z,
17 Total Sales Not Available Chapter 5 (FILES) Total Sales File
18 Group Not Available Chapter 5 (FILES) Group File
19 Departments 5XXX Chapter 5 (FILES) Department File
20 PLU 1XXXX –
21 Tax Not Available Chapter 5 (FILES) Tax File
22 Clerk 2XXX Chapter 5 (FILES) Clerk File
23 Salesperson 3XXX Chapter 5 (FILES) Salesperson File
24 Tenders 7XX Chapter 5 (FILES) Tender File
25 Drawers 8XX Chapter 5 (FILES) Drawer File
26 PORA 9XX Chapter 5 (FILES) P.O. and R.A. File
27 Discounts 10XX Chapter 5 (FILES) Discount File
28 Corrections 11XX Chapter 5 (FILES) Correction File
Type
Invoice# Receipt#)
Chapter
Not Available
Chapter 5 (FILES) PLU File
5XXXX
Paragraph
Zones
36
File
File
KeyCode
QPROG.DOC
QPROG.DOC
Number
29 Foreign Currencies 12XX Chapter 5 (FILES) Foreign Currency File
30 User Reports Not Available Chapter 5 (FILES) User Report File
31 Balance Functions 13XX Chapter 5 (FILES) Balance Function File
32 Tables Not Available Chapter 5 (FILES) Table Total File
33 Rooms Not Available Chapter 5 (FILES) Room Total File
34 Accounts Not Available Chapter 5 (FILES) Account Total File
35 NOT USED!!
36 Modifiers 4XXX Chapter 5 (FILES) Modifier File
38 Endorsement
39 Keyboards Not Available Chapter 5 (FILES) Keyboard Level File
40 Macro’s 15XX Chapter 5 (FILES) Macro File
41 (Menu’s
42 Price Levels 3XX Chapter 5 (FILES) Price Level File
43 Transaction Types
44 Special Itemizers Not Available Chapter 5 (FILES) Special Itemizer File
45 Window Lookups 16XX Chapter 5 (FILES) Window Lookup File
46 Condiments 14XX Chapter 5 (FILES) Condiment Table File
47 Action tables Not Available Chapter 5 (FILES) Action Table File
Type
Messages
(not yet implemented)
(not yet implemented)
Chapter
Not Available Chapter 5 (FILES) Endorsement Message
6XX Chapter 5 (FILES) Menu File
4XX Chapter 5 (FILES) Transaction Type File
Paragraph
File
7.4 Scanning
When scanning codes are activated in the configuration of the application it is possible to
create and/or delete items on the cash-register either in Program Mode or during
transaction when an item is not found. Furthermore there are some special maintenance
procedures which are can be activated in Manager or programming mode.
It is possible to connect two scanners to the register. You can activate them by
programming parameter 56 & 57 also check option# 78 for check digit verification when
scanning.
CREATING ITEMS in Transaction Mode
When Option#79 is set the register will prompt for creation of an article when not
found. If you want to create it you must confirm by pressing the SUBTOTAL key or
abort by pressing CLEAR (Note that you can press the CLEAR key at any stage to
abort!!). The register will now prompt for:
1 - The PRICE which you must enter on the SUBTOTAL key
2 - The Department which you must enter on the SUBTOTAL key
3 - The Descriptor when Option# 80 is set which you must enter on the
SUBTOTAL key
4 -Now the article is registered.
Note: From Release XX030605 on it is also possible to enter the PRICE directly on a fixed
DEPARTMENT key instead of entering the price and department on the subtotal key.
37
CREATING ITEMS in Program Mode
When you are in Program Mode# 20 (PLU programming) you can scan the code or
enter the code on the X key. When not found the register will ask you for creation
which must be confirmed by pressing the CR (User Report) key.
DELETING ITEMS in Program Mode
When you are in Program Mode# 20 (PLU programming) can also delete codes.
When you enter ZERO on the X key the register will ask you if you want to delete
the current code which must be confirmed by pressing the CR (User Report) key.
Note that the records are only marked for deletion so they will only free up their
space after PLU FILE MAINTENANCE.
PLU FILE MAINTENANCE
When using scan codes the register uses internally an INDEX file which is sorted so the
register can find a code very fast. Because the PLU file can grow very large (max 50000)
when using scan codes the register will store the newly created articles in a separate
UPDATE file which is located at the end of the PLU file. The maximum size of the
UPDATE file is HALF of the FREE SPACE in the PLU file. When for example the free
space is 100 you can create 50 new items before the register will give the message to reindex the file. After re-indexing the file the remaining free space is 50 so you can again
create 25 new articles. You can continue until the free space is only 1 record.
Note that is important that the UPDATE file doesn’t grow to large (over 1000 articles)
because this will have effect on the speed of creating new articles.
For maintenance of the PLU file there are the following commands:
100 – MERGE and DELETE
This command will MERGE the UPDATE and the BASE FILE and DELETE
the articles marked for deletion. This command can be used when new item
are created and items were deleted.
101 – MERGE
This command will MERGE the UPDATE and the BASE FILE. This command
can be used when only new item are created.
102 – DELETE
This command will DELETE the articles marked for deletion. This command
can be used items were only deleted.
103 – CHECK STATUS
This command will print and display the number of articles in the BASE and
UPDATE file.
255 – CLEAR COMPLETE PLU FILE
This command will clear the complete PLU file. Note that PLU sales and
inventory information is also cleared.
The command can be issued in programming mode on the TYPE key and in MANAGER
mode on the SUBTOTAL key. Note that COMMAND 255 to clear to complete PLU file is
only available in PROGRAM MODE.
38
PLU’S WITH SCANCODES ON KEYBOARD
When using scan codes it is also possible to put a PLU directly on the keyboard of the
register. Because the key code as programmed in the key table contains the record
number in the PLU Index file and not the scan code there are a few points you must keep
in mind.
1 – PLU File Maintenance
Maintenance of the PLU file like creating and/or deleting PLU’s should be done
either on the computer OR on the register but NOT ON BOTH because this will
result in different Index files for the computer and register.
2 – Programming PLU keys in WQPROG
When programming PLU keys in WQPROG you must enter the scan code in the
code field.
3 – Programming PLU keys on the Register
When programming PLU keys on the register you must enter the scan code in the
key-programming mode. The register will automatically insert the correct index
record number in the key table. The register will recognize the entry as a scan code
when MORE then 5 digits are entered. Normal key codes have a value of maximal 5
digits. This means that when you want the program a PLU with scan code “123” you
MUST enter “000123”. Suppose this PLU is located at record number 5 the register
will put 10005 as key code which is also shown on the display. When you enter
“123” the register will program key code “123”.
USING PLU’S WITH SCANCODES IN COMBINATION WITH BALANCES
On the Balance the Index Number of the PLU is stored so at the moment it is NOT
ALLOWED to create or delete PLU when there are still balances open because the
sequence of the index file will be changed which will result in wrong PLU on invoices.
7.5 Programming Network Features
7.5.1 Activating the Network
The network is activated by programming the REGISTER# in PARAMETER 53 and the
NETWORK PORT in PARAMETER 89. There are two types of network possible:
RS-232 NETWORK
When you want to connect only 2 registers in a network you can also use a RS-232
network using the standard RS-232 ports in your register. The NETWORK PORT for RS232 can be any port except PORT# 6 which is fixed for the RS-485 network. The
maximum BAUDRATE for PORT# 1 & 2 is 57600 (PARAMETER 2 or 3, value 6) and the
maximum BAUDRATE for PORT# 3, 4 or 5 is 78125 (PARAMETER 4 or 5 or 6, value 7). It
is advised to use the highest possible baud rate.
RS-485 NETWORK
When you want to connect more then 2 registers in a network you MUST use a RS-485
network which means you also need an RS-485 card installed in your register. The
NETWORK PORT for RS-485 is fixed to PORT# 6 and the maximum BAUDRATE is
78125 (PARAMETER 7, value 7). Other possible baud rates are 52083 (value 6), 38400
(value 5), 19200 (value 4). It is advised to use the highest possible baud rate.
39
7.5.2 Network Size
The Network Size is programmed in PARAMETER 55 and is only required for Floating
Balances and Consolidated report. Note that the register number must be sequential when
you are using the network for floating balances and reporting. When you are only using the
network for sharing printers and computer connection the network size is not required. The
theoretical maximum is set to 24 registers.
7.5.3 Floating Balances
When you want to use the network for floating balances you must SET OPTION 92 and
program the NETWORK SIZE so the register knows to which registers it should sent the
balance information. The registers keep track of which balance is open on which register
and will give ERROR# 44 (BALANCE STILL OPEN) when you try to print or pay a balance
which is still open.
7.5.4 Floating Articles
It is possible to do PLU maintenance and have it sent automatically to all registers in the
network. When you want to use the network for floating articles you must SET OPTION 93
and program the NETWORK SIZE so the register knows to which registers it should sent
the article information. PLU maintenance means changing PLU information or
creating/deleting PLU when using scan codes.
7.5.5 Sharing Printers
It is possible to share printers in the network. All printers (external and internal) in the
network can be shared. When a printer is shared the register will automatically print the
tickets at the END of the transaction because it has to sent a complete ticket to a shared
printer. When you want to use a printer as a shared printer you MUST program the printer
as a network printer in ALL registers which use this printer. In order to activate a printer as
a network printer you must program the register and port to which the printer is connected.
Note the port# 0 means internal printer. The port parameter of the printer programming (all
printers) is RRP where RR is the register# (maximum 24) and P is the port# (0-6).
Example 1:
Internal thermal printer of REGISTER# 2 as a network receipt printer.
PARAMETER 9 value 2 which means thermal internal
PARAMETER 10 as 20 which means register#2 and port# 0.
Note that you must program these values in all registers which use this printer.
40
Example 2:
External EPSON TM-88 printer of REGISTER# 1 port# 2 as a network KP1 printer.
PARAMETER 21 value 3 which means EPSON TM-88
PARAMETER 22 as 12 which means register#1 and port# 2.
Note that you must program these values in all registers which use this printer.
Note: When using a slip printer as shared network printer the register checks the paper
when the transaction is closed. This means that it will always print on the slip when the
option print on slip is activated even when compulsory slip is not set.
7.5.6 Network Reports
It is possible to set OPTION 1-8 in a USER REPORT which will automatically make this
report a NETWORK report. Note that also the NETWORK SIZE (PARAMETER 55) must
be programmed. Whenever a USER report is taken with this option set the register will
check if all registers are online and take a consolidated report. When not all register are
online the register will give an error an not take the report. You must first switch on the
register or disable it with program mode 99.
It is also possible to take a USER REPORT as network report without setting OPTION 1-8.
When you add 1000 to the report number the register will also take the USER report as a
network report.
It is also possible to take a SYSTEM REPORT as network report When you add 10000000
to the system report code the register will also take the SYSTEM REPORT as a network
report.
7.5.7 Program Mode 99
With program mode 99 it is possible to disable or enable a register in the network. In order
to avoid the loss of data the registers in the network will try to sent print, balance and
article data for ever when an error occurs until you disable the register using MODE 99.
When you enable or disable a register in the network using mode 99 the register will
transmit the information to all active registers in the network when NETWORK SIZE is set
else it will only disable the register. You enter the mode by entering 99 on the TYPE key
and the register will show the status of the registers in the network. When network size is
not set the status of 24 (maximum) registers will be shown. By pressing the ENTER (CR)
key you can toggle the status of the register.
Note: When you are enabling a register take care that is enabled in all connected registers
because the register will not transmit the information to registers which are disabled.
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1>Report (5)
CURSOR
SYS
SYS
7.6 Training Mode
Training mode allows for training on the cash register without registering what has been
rung up. No reports will be affected by whatever has been rung up in Training Mode, and
every receipt that is produced in training will be printed with a training message. A hash (#)
will also appear on the left hand side of the display.
In order to access Training Mode, a pre-programmed training clerk must be activated.
Training mode will remain activated until a new clerk is assigned. Training clerks can either
be assigned in the ( R )egister or the ( P )rogramming position. Certain clerk flags permit
the changing of training clerks in the P position only.
8. System Reports
All reports, whether x, z, or any financial, report are freely customizable and programmable
by the user. Therefore, you will be able to include any information you consider essential.
You can call up reports by turning the control lock key into the appropriate lock position,
either X or Z. Upon positioning the key in the right location, the display will show a report
type. You can now use the up/down keys to parse the list of reports on the display.
Selection occurs when you enter the number of the report (shown to its right) followed by
the Subtotal Key to confirm your choice.
Example: Printing Report #5 after having moved the control lock to the X or Z position.
Use the Down Key to move down the list on the display until the report (5) is shown.
Option1: Scrolling
Option2: Entering the Report Number Directly
Note: The X or Z position merely determines, if the information will remain in storage after
print out. The Z-Report erases the printed data from memory, while the X-Report retains
the data. By pressing the CASH Key instead of the SUBTOTAL Key one can also call up
corresponding User
Reports.
5
Display Text
( - )
( - )
42
8.1 User Report
As a user one can also compose specific reports that include several of the predefined
reports. The type of reports that will appear can be set when programming the cash
register (See Programming Manual). The user can then select this specific report by
entering the User Report Number (also set when programming) followed by the Cash Key
(CR).
Example: Assume the User Report is Report #5. CR usually corresponds with CASH.
5
Cash
CR
8.2 Types of System Reports
Key lock position X or P: Print without clearing data
Key lock position Z : Print and clear data
xx + SYS (-) : Print system report type xx :
Report Type ID
Total Sales 1
Groups 2
Departments 3
Articles 4
Tax Totals 5
Tendering 6
Drawer Total 7
P.O. & R.A. 8
Discounts 9
Correction 10
Foreign Currency 11
Balance Function 12
Table Total 13
Special Item 18
PLU Inventory 20
Please note the programming of the system keys. Default: SYS = COUPON
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8.3 Printing the Electronic Journal
Key position X, Z or P :
• 101 + ENTER (CASH) : Print out last receipt
• xx + Multiplication (X) + 101 + ENTER : Print out last xx receipts
• 0 + Multiplication (X) + 101 + ENTER : Print out complete journal
Key position Z :
• 102 + ENTER (CASH) : Clear the Electronic Journal
• 0 + Multiplication (X) + 101 + ENTER : Print out and clear the complete journal
Please note the programming of the system keys! Default: ENTER = CASH
9. Installing the Cash Register
9.1 Dot Matrix Printer
9.1.1 Installing of Paper Rolls
Cut the edge
to be feed straight
like this
Do not try to feed
the paper if it is
like this
this way
not this way
1. Lift up and remove the printer cover.
2. Load the paper rolls into their
respective receptacles. The end of the
paper roll must feed from below.
3. Feed the end of the paper roll into the
paper entrance of the printer. Press
and hold the “Journal Feed“ key and
feed enough paper so it can be
inserted into the slot of the take-up
reel. Wind two or three turns of paper
around the reel.
4. Now feed the end of the receipt paper
roll into the printer. Press and hold the
“Receipt Feed“ Key to pass the paper
through the printer.
5. Feed the paper from below through the
paper slot of the printer cover and
reinstall the not this way printer cover.
44
cut the paper here
To remove a paper roll, cut as shown
and feed out the off-cut with the
respective “PAPER FEED“ Key.
Warning: Do not under any
circumstance pull the paper while
still printing. Printer may be
damaged.
Repeat these steps for the second
printer station when applicable.
9.1.2 Installing and Replacing of Ribbon Cassette
1. Lift up and remove the printer cover.
2. Fit the left side clip of the ribbon cassette into
its receptacle of the cassette holder and
press down on the cassette for a proper fit.
To remove a used ribbon cassette push it to
the left and lift it out.
3. Reinstall the printer cover.
9.2 Thermal printer
Cutter
Printer
45
9.2.1 Paper Insertion
1. Turn the Cash Register on.
2. Using scissors cut the edge of the paper roll as shown below.
3. Open the printer cover.
4. Insert the paper roll with the correct direction.
5.
6. Hold both edges of the paper and insert it straight into the paper funnel. The printer
feeds and cuts the paper off automatically.
7. Close the printer cover.
To remove the paper roll, follow the steps below:
1. Turn on the Cash Register and open the printer cover.
2. Cut the paper off between printer and paper roll.
3. Remove the paper roll from the bottom housing.
4. Press the “FEED“key to remove the remaining paper.
Note: Do not pull out the remaining paper in the opposite direction of the paper feed!
46
10. Accessories and Options
10.1 Ribbon Cassettes
Ribbon cassettes are available from your dealer. Please only use your original supplier.
10.2 Option PC Interface
A separate PC communication manual is provided if your Cash Register is equipped with a
PC interface. 2 x RS232 is the standard configuration.
11. Maintenance
Do not disassemble your Cash Register for cleaning purposes. For cleaning use a dry or
slightly damp soft cloth. Never use water or volatile chemicals such as thinner, benzene or
alcohol.
Do not drop any metal objects such as paper clips into the Cash Register or printer as this
may lead to shorts, damages or electrical shocks.
11.1 Emergency Drawer Opening
The cash drawer may be opened manually by pushing the drawer opening lever underneath the cash drawer in the rear.
11.2 Information on the Electromagnetic
Compatibility and Safety
CE Conformance
This QUORiON cash register conforms to the European Community’s EMV 2004/108
directive.
The cash register fulfills the following technical European requirements:
• EN 55022 –„Norm values and measuring procedures for radio interference properties
– characteristics of information technology devices“
• EN 55024 –„Norm values and measuring procedures for the interference resistance
properties– characteristics of information technology devices“
• EN 60950 – „Security measurements for the installation of IT“
47
A "conformance explanation" in accordance with the directives and standards cited on top
has been delivered and can be reviewed with
QUORiON Data Systems GmbH
An der Klinge 6
99195 Erfurt
(E-mail: rd@quorion.de; web: www.quorion.de)
REMARK: If the cash register is installed in a system with other devices and components,
all other devices and components must each show EMV conformance to the norm.
According to the EMV 2004/108 directive as well as EC and national laws, the system
integrator is responsible to ensure that the built system complies with regulations
Power Cord Exchange
The power cord can only be exchanged by a certified technician. The same type of cord
has to be used.
12. Character Code Charts
0 1 2 3 4 5 6 7 8 9 A B C D E F
2
3
4
5
6
7
8
9
A
B
C
D
E
Spac
! " # $ % & ‘ ( ) * + , - . /
e
0 1 2 3 4 5 6 7 8 9 : ; < = > ?
@ A B C D E F G H I J K L M N O
P Q R S T U V W X Y Z [ \ ] ^ _
` a b c d e f g h i j k l m n o
p q r s t u v w x y z { | } ~ ?
€ , „ … † ‡ ‰ Š ‹ Ś Ť Ž Ź
‘ ’ “ ” • – — ˜ ™ š › ś ť ž ź
ˇ ˘ Ł ¤ Ą ¦ § ¨ © Ş « ¬ - ® Ż
° ± ˛ ł ´ µ ¶ · ¸ ą ş » Ľ ˝ ľ ż
Ŕ Á Â Ă Ä Ĺ Ć Ç Č É Ę Ë Ě Í Î Ď
Đ Ń Ň Ó Ô Ő Ö × Ř Ů Ú Ű Ü Ý Ţ ß
ŕ á â ă ä ĺ ć ç č é ę ë ě í î ď
đ ń ň ó ô ő ö ÷ ř ů ú ű ü ý ţ ˙
F
Windows CE
48
COM 1
COM 4
COM 3
COM 2
COM 1
COM 2
COM 3
COM 4
13. Peripheral Devices
13.1 Activation of a Serial Interface RS 232
Your Cash Register can be equipped with up to 6 interfaces.
Location of interfaces (rear view)
RS 232 RS 232
RS 232 RS 232
RS 232 RS 232
Each of the interfaces can be used after the activation. However, you may choose any interface for a peripheral device once it has been activated. You may program the Identification Number of the peripheral devices to be used. Note that the interface RS 485 is reserved for a Cash Register network. For the Scanner use only the interface named
SCANNER because this connector is equipped with the separate power supply (5 +) for
the Scanner.
Technical Modification
This cash register contains the new software release 050415 with actualized interface drivers.
Please note, that the interfaces of the cash register now are numbered straight from 1 to 4. The old
numbering 1, 2, 5, 6 is not valid any longer!
If you are using pre-programmed customer configurations to install the cash register, it is
necessary to change the concerning PARAMETERS for the interface port numbers.
Picture 1: Interfaces of the cash register QMP 3000 (rear view) without QMP3396
Picture 2: Interfaces of the cash register QMP 3396 (rear view)
RS
485
RS
485
in
RS 232 RS 232
RS
485
in
out
RS 232 RS 232
RS
485
out
RS 232
RS
232
RS
232
49
13.2 Cash Register Network Illustration
50
13.3 Cables
The pin-layout of the serial ports of the QUORION cash registers is the same as the pinlayout of a serial port of a computer.
13.3.1 PC-Cable
For the connection between a QMP Cash Register and a PC (QProg) you need a standard
9-pin cross wired computer cable which has all signals connected.
Cable Lay-Out Signals Crossed
QMP-3xxx
9-PIN male
2 - RXD
3 – TXD
4 - DTR
5 – GND
6 - DSR
7 – RTS
8 - CTS
COMPUTER
9-PIN male
3 – TXD
2 – RXD
6 – DSR
5 – GND
4 – DTR
8 – CTS
7 – RTS
13.3.2 Printer-Cable
For the connection between a QMP Cash Register and an external printer you need a
standard 9 to 25-pin cross wired printer cable.
Cable Lay-Out Signals Crossed
QMP-3xxx
9-PIN male
2 - RXD
3 – TXD
4 - DTR
5 – GND
6 - DSR
7 – RTS 4 – RTS
8 - CTS 5 – CTS
PRINTER
25-PIN male
2 – TXD
3 – RXD
6 – DSR
7 – GND
20 – DTR
51
14. Error Messages
ID
1 Invalid Entry
2 Invalid Time
3 Invalid Date
4 Invalid Article
5 Unknown Report
6 Invalid Function
7 Transbuf. Full
8 Still in Transaction
9 User Break
10 No Under/Tender
11 Still in Tender
12 Scanning Error
13 Select Clerk
14 Select Salesperson
15 Item not Sold
16 No Price Entered
17 No Zero Price
18 Closed Drawer
19 Manager Required
20 Entry to High
21 Discount not Allowed
22 Correct not Allowed
23 Already Discounted
24 Enter Quantity
25 Journal Full
26 Enter Balance #
27 Invalid Balance
28 Wrong Clerk
29 Closed Balance
30 Print Invoice
31 Receipt Paper End
32 Journal Paper End
33 Slip No Paper
34 Logging Error
35 KP Error
36 Balance not Open
37 Invoice Buffer Full
38 Balance Used
39 PLU File Full
40 Reindex PLU File
Error Description
52
15. Test Routines
There are a number of procedures available in the register which can be used to test the
hardware, reset the reports and test the transaction load by simulating transactions. The
tests are started by entering a number on the TYPE key. The following are available:
301 – PRINTER FONT TEST PROCEDURE
1. Turn Lock to P (also X or Z when allowed)
2. Enter 301 on the TYPE key
3. The register will print the version information on the receipt printer.
B: Qboot Rel. 2.00 BOOT version
F: 1-WE Display Font Table (WE = Western Europe)
P: T2020711 Flash ROM version
C: QMP3282GB Standard-Configuration
D: 06-LTP2342-WE Printer driver version
RAM: 1536K Total Memory
4. Printout of complete font table
5. Finished
302 (or 303) – ALL DISPLAY TEST PROCEDURE
1. Turn Lock to P (also X or Z when allowed)
2. Enter 302 (or 303) on the TYPE key
3. Display Test Start and all characters (0x20 to 0xFF) in all available modes are
displayed.
4. Finished
305 – VERSION PRINT PROCEDURE
1. Turn Lock to P (also X or Z when allowed)
2. Enter 305 on the TYPE key
3. The register will print the version information on the receipt printer.
B: Qboot Rel. 2.00 BOOT version
F: 1-WE Display Font Table (WE = Western Europe)
P: T2020711 Flash ROM version
C: QMP3282GB Standard-Configuration
D: 06-LTP2342-WE Printer driver version
RAM: 1536K Total Memory
306 – RE-INIT PRINTER LOGO’S
1. Turn Lock to P (also X or Z when allowed)
2. Enter 306 on the TYPE key
3. The Printer logo(‘s) will be sent to the printer controller. all available modes are
displayed.
4. Finished
53
400 – DIRECT TRANSACTION TEST
1. Turn Lock to P (also X or Z when allowed)
2. Enter the number of transaction on the X key if not entered then 10 transactions is
default
3. Enter 400 on the TYPE key
4. The register will use the REGISTER number as CLERK and SALESPERSON
number when programmed else it will use CLERK 1 and SALESPERSON 1.
5. The register will now make a sale of 10 articles. The articles used depend on the
register number. It will use article 1 to 10 and add the REGISTER x 10. So on
register 1 it will use article 11 to 20.
6. The transaction is closed on TENDER 1.
7. Finished
401 – TABLE TRANSACTION TEST
1. Turn Lock to P (also X or Z when allowed)
2. Enter the number of transactions on the X key if not entered then 10 transactions is
default
3. Enter 401 on the TYPE key
4. The register will use the REGISTER number as CLERK and SALESPERSON
number when programmed else it will use CLERK 1 and SALESPERSON 1.
5. The register will use the REGISTER number as TABLE number when programmed
else TABLE 1 is used.
6. The register will now make a sale of 10 articles. The articles used depend on the
register number. It will use article 1 to 10 and add the REGISTER x 10. So on
register 1 it will use article 11 to 20.
7. The transaction is closed on PB FUNCTION 1 (Close Balance)
8. Finished
402 – DIRECT TRANSACTION TEST
1. Turn Lock to P (also X or Z when allowed)
2. Enter the number of transaction on the X key if not entered then 10 transactions is
default
3. Enter 402 on the TYPE key
4. The register will use CLERK 1 and SALESPERSON 1.
5. The register will now make a sale of 10 articles. It will use article 1 to 10.
6. The transaction is closed on TENDER 1.
7. Finished
403 – TABLE TRANSACTION TEST
1. Turn Lock to P (also X or Z when allowed)
2. Enter the number of transactions on the X key if not entered then 10 transactions is
default
3. Enter 403 on the TYPE key
4. The register will use CLERK 1 and SALESPERSON 1.
5. The register will use TABLE 1.
6. The register will now make a sale of 10 articles. It will use article 1 to 10
7. The transaction is closed on PB FUNCTION 1 (Close Balance)
8. Finished
54
4444 – RESET REPORTS AND COUNTERS
1. Turn Lock to P
2. Enter 4444 on the TYPE key
3. The register will use now clear all reports, tables and reset the receipt and invoice
counters.
4. It will print on the journal MESSAGE# 68 (SYSTEM CLEAR)
5. Finished
16. Contrast Setting at 16-line-display
Variant A from version XX030307
1. PARAMETER 100 is used to set the contrast.
2. Switch key lock to P-mode and enter 1 + TYPE + 100 + X.
3. The contrast value can be set between 10 and 24, default is 17.
4. If the entered value is zero or outside this range, the contrast is set back to default.
5. When finished the contrast setting press the TYPE key or turn back the key lock.
Variant B from version XX030507
1. The contrast can now be adjusted directly with two keys in R-mode.
2. Start contrast setting by entering 9999 on the SUBTOTAL key in R-Mode or on the
TYPE key in P-mode. You can also create a MACRO key for this.
3. The register will display the current value of Parameter 100 on the operator display
and fill the remaining with test strings.
4. To increase the contrast, press the LINE UP or PAGE UP key and to decrease the
contrast press the LINE DOWN or PAGE DOWN key.
5. The register will adjust the contrast by one step at a time. Note that after reaching
the minimum or maximum value the contrast is set back to default.
6. When finished changing the contrast press the CLEAR key or turn the key lock.
7. The contrast setting is only possible if all receipts are closed.
1.50.417180 BA-englisch GB QMP3000 Quorion CE (Stand: 05.02.09)
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