Quorion CR 20 User Manual

User Manual

Electronic Cash Register

CR 20

Dear valued customer!

On behalf of our proud company we wish to welcome you to the QUORION family of fine business
machines. We sincerely hope you will appreciate the many benefits of being associated with a
distinguished product name that represents both quality and commitment to customer satisfaction.

The QUORION CR 20 is fully customizable and yet simple to operate. Users can easily adapt it to
any type of retail/scanning or hospitality system. Moreover, our dynamic software generates a
compatible environment for a wide array of peripheral devices. It is exactly this versatility and
quality that has made us successful among our multinational customers.

It is therefore with great pride that we look forward to continuing our close collaboration with our
customers.

Your QUORION Team

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Index

1. Safety Precautions .................................................................................. 5

2. General information ................................................................................. 6

2.1 Technical data ....................................................................................................................... 6

2.2 Components .......................................................................................................................... 7

2.3 Thermal printer ...................................................................................................................... 8

2.3.1 Paper Insertion ................................................................................................................. 8

2.4 Switch ON / OFF cash register ............................................................................................. 9

2.4.1 Operating modes .............................................................................................................. 9

2.5 Interfaces ............................................................................................................................. 10

2.5.1 Pin Assignment .............................................................................................................. 10

2.5.2 Connection to PC ........................................................................................................... 11

2.5.3 Adapter Cable for RS232................................................................................................ 12

2.6 Keyboard ............................................................................................................................. 13

2.6.1 Names of Keys and Their Function ............................................................................... 13

3. Getting Started ....................................................................................... 15

4. Sign in and Register .............................................................................. 15

4.1 Sign in a Clerk/Sales Person .............................................................................................. 15

4.2 Register a Department ........................................................................................................ 16

4.3 Register Pre-Programmed PLU’s ....................................................................................... 16

4.4 Enter a New Price ................................................................................................................ 16

4.5 Create a PLU during the Sale ............................................................................................. 17

4.6 Multiplication/Division ........................................................................................................ 18

4.7 Holding a Sale ..................................................................................................................... 19

4.8 Tendering in Local Currency .............................................................................................. 19

4.9 Tendering in Foreign Currency .......................................................................................... 20

4.10 Receipt On/Off and Receipt Copy .................................................................................... 20

4.11 Time and Date .................................................................................................................... 20

4.12 No Sale / Open Drawer ...................................................................................................... 20

5. Corrections ............................................................................................ 21

5.1 Clearing of Inputs and Error Messages ............................................................................. 21

5.2 Error correction ................................................................................................................... 21

5.3 Void Function ...................................................................................................................... 21

5.4 Refund.................................................................................................................................. 22

5.5 Transaction Refund ............................................................................................................. 22

5.6 Transaction Cancel ............................................................................................................. 23

5.7 Tender Correction ............................................................................................................... 23

6. Discounts, RA and PO ........................................................................... 23

6.1 Percentage Discount/Surcharge ........................................................................................ 23

6.2 Amount Discount/Surcharge .............................................................................................. 24

6.3 Received on Account / Paid Out ........................................................................................ 24

7. Using Shift Levels .................................................................................. 25

7.1 PLU/Department Shift ......................................................................................................... 25

7.2 Price Shift ............................................................................................................................ 25

7.3 Tax Shift ............................................................................................................................... 25

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8. Reports ................................................................................................... 26

8.1 System Reports ................................................................................................................... 26

8.2 User Reports........................................................................................................................ 27

8.3 Electronic Journal ............................................................................................................... 29

8.3.1 Text Format ..................................................................................................................... 29

8.3.2 Binary Format ................................................................................................................. 30

9. Programming ......................................................................................... 30

9.1 Programming of Date and Time ......................................................................................... 30

9.2 Easy PLU Programming...................................................................................................... 31

9.3 File Programming ................................................................................................................ 32

9.4 Program Version and Test Routines .................................................................................. 33

10. Training Mode ...................................................................................... 34

11. Instructions for Use ............................................................................. 34

11.1 Power Supply and Interfaces ........................................................................................... 34

11.2 Service and Maintenance .................................................................................................. 34

12. Information on the Electromagnetic Compatibility and Safety ......... 34

13. Accumulator (Battery) ......................................................................... 35

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1. Safety Precautions

This section presents important information intended to ensure safe and effective use of the CR

20. Please read this section carefully and store it in an accessible location.

• Be sure the voltage of your main power net corresponds to the input voltage printed on the
rating plate of the system. Do not connect power adapters from other manufacturers. Use this
product only for its intended application. Improper usage may lead to equipment damage, fire,
or shock.

• Be sure your power cable meets the relevant safety standards and includes a power-system
ground terminal (PE terminal). Otherwise shock may result.

• Never attempt to stretch the cables to enable a connection. The power cable and DC cable
must have adequate slack at all times during use.

• Do not connect to electrical outlets close to devices that generate voltage fluctuations or
electrical noise. In particular, stay clear of devices that use large electric motors.

• Never insert or disconnect the power plug with wet hands. Doing so may result in severe
shock.

• Always connect the DC cable before plugging the power cable into the wall outlet.

• When disconnecting the DC cable, hold it firmly at the connector area. Do not tug on the cable

itself.

• Never attempt to repair this product yourself. Improper repair work can be dangerous.

• Never disassemble or modify this product. Tampering with this product may result in injury, fire,

or electric shock.

• Be sure to set this unit on a firm, stable, horizontal surface. Product may break or cause injury
if it falls.

• Keep the system away from all conditions, which may cause damage, fire or accidents: Direct
sunlight, high temperature and humidity, extreme changes in temperature, heating and cooling
equipment, or humidity, volatile materials, high levels of dust, vibration, and impact.

• Keep away any liquids from the system. If water or other liquid spills into the equipment, unplug
the power cable immediately, and then contact your dealer for advice. Continued usage may
lead to fire or shock.

• To prevent possible harm to the environment or human health please separate this product
from other waste streams to ensure that it can be recycled in an environmentally sound
manner. For more details on available collection facilities please contact your local dealer
where you purchased this product.

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2. General information

2.1 Technical data

Processor CPU 32 bit ARM 966E

Program Memory 1 MB FLASH ROM

Memory

Display

Keyboard Internal 36 keys

Printer Internal (2 versions)

Interfaces

Software

Data Memory 2 MB FLASH ROM
Working Memory 96 kB SRAM (battery buffered)

Operator Display Numeric LCD with 12 character

Customer Display Numeric LCD with 12 character

1 x 57 mm thermal without cutter
2 x 38 mm thermal without cutter

Serial 2 x RS232-5V (RJ45)

Cash Drawer 1 x Device

USB 1 x Device
Application Application software QMP-Lite based

Max. Number of PLU’s 5000
Max. Number of Departments 100
Max. Number of Clerks 8

Specifications

Max. Number of Sales Persons 8
Max. Number of Customer Reports 10
Dimensions (Lx W xH), incl. drawer XXX x XXX x XXX mm
Weight, incl. drawer XX kg
Recharge Power Supply 110 … 240 V
Operating Temperature 5 … +45°C
Storage Temperature -5 … +50°C

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2.2 Components

Operator display

Keyboard (36 keys)

ON / OFF Key

Printer

Interfaces

Customer Display

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2.3 Thermal printer

2.3.1 Paper Insertion

1. Turn the Cash Register on.

2. Using scissors cut the edge of the paper roll as shown below.

3. Open the printer cover.

4. Insert the paper roll with the correct direction.

5.

6. Hold both edges of the paper and insert it straight into the paper funnel. The printer feeds and
cuts the paper off automatically.

7. Close the printer cover.

To remove the paper roll, follow the steps below:

1. Turn on the Cash Register and open the printer cover.

2. Cut the paper off between printer and paper roll.

3. Remove the paper roll from the bottom housing.

4. Press the “FEED“key to remove the remaining paper.

Note: Do not pull out the remaining paper in the opposite direction of the paper feed!

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LRXZMP

2.4 Switch ON / OFF cash register

To switch the cash register ON or OFF, please press and hold this button 3 seconds.

2.4.1 Operating modes

The operating modes control the operation of your Cash Register. There are six different modes for
various functions. The selection of an operating mode can be done either by soft key on keyboard.

Soft key

X

The soft key alternating switches the modes L - R - X - Z - M - P. The access authority is realized
by programming of special operator flags. See system option 221.

Mode Display Function

L
R
X
Z

M

P

Off – machine switched off

– REG – Registration – all sales operations and registrations
– – X – – X-Report – viewing and printing of all reports without clearing
– – Z – – Z- Report – viewing and printing of all reports with clearing
– MGR – Manager – all sales operations and registrations

– – P – – Programming – programming of all functions

– all functions with manager authority
– easy programming

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2.5 Interfaces

The CR 20 by default is equipped with 2xRS232, USB device. All RS232 interfaces support
+5VDC on pin 9 as power supply for external devices like scanner, display, QuoriLog etc. The USB
port is only prepared for PC communication. It is not to be used with USB devices, like memory
sticks, scanners, printers etc

Location of the interfaces (rear view):

2.5.1 Pin Assignment

Power Supply

Cash Drawer

USB
RS 232 Port 1

RS 232 Port 2

RS232 Ports 1: +5V DC (max. 0,5A)
2: RxD
3: TxD
4: DTR
5: GND
6: DSR
7: RTS
8: CTS

USB Host 1: VCC
2: USB N0
3: USB P0
4: GND

Cash Drawer 1: GND
2: Drawer ­ 3: Sensor
4: Drawer +
5: n/a
6: GND

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2.5.2 Connection to PC

The CR 20 can be connected to a PC for programming, reporting and back-office. QUORiON
offers a small software tool, called QProg, for this purpose. The connection can be established via
RS232, USB.

Connection via RS232

By default RS232 port 1 is prepared for PC communication with 57600 baud. Please note that you
will probably need an adapter cable from the RJ45 connector of the CR 20 to DSUB-9 on PC (see
chapter 2.5.3). If your PC does not have an RS232 port, you may use a Serial-to-USB converter.

For the RS232 connection you need a standard 9-pin cross wired cable with female DSUB
connectors which have all signals connected.

PC (DSUB9 female) CR20 (DSUB9 female)
VCC Pin 1 Pin 1 VCC

RxD Pin 2 Pin 2 RxD
TxD Pin 3 Pin 3 TxD
DTR Pin 4 Pin 4 DTR
GND Pin 5 Pin 5 GND
DSR Pin 6 Pin 6 DSR
RTS Pin 7 Pin 7 RTS
CTS Pin 8 Pin 8 CTS

-- Pin 9 Pin 9 -­ SHLD SHLD SHLD SHLD

Connection via USB

If you want to use USB, you need to install a driver on your PC first. This driver will create a virtual
COM port in your Windows system. Please follow these steps to install:

• Switch on the CR 20

• Connect the cash register to the PC using a standard USB device cable

• Wait for the Windows message “New hardware found”

• Select the driver files “stmcdc.inf” and “usbser.sys” from your local drive

• The installation will now run automatically

Please note, that system parameter 1 in the cash register (PC port) has to be re-programmed to 16
for USB communication. This will activate the USB communication, but de-activate RS232 for PC.
The communication between PC and CR 20 will run with 12 MBit/s (USB full speed).

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