Quorion CONCERTO, QTOUCH 2 User Manual

User Manual

POS Systems

QTouch 2 / Concerto

Dear valued customer!

On behalf of our proud company we wish to welcome you to the QUORION family of fine business
machines. We sincerely hope you will appreciate the many benefits of being associated with a
distinguished product name that represents both quality and commitment to customer satisfaction.

The QUORION POS Concerto / QTouch2 is fully customizable and yet simple to operate. Users
can easily adapt it to any type of retail/scanning or hospitality system. Moreover, our dynamic
software generates a compatible environment for a wide array of peripheral devices. It is exactly
this versatility and quality that has made us successful among our multinational customers.

It is therefore with great pride that we look forward to continuing our close collaboration with our
customers.

Your QUORION Team

2

Index

1. Safety Precautions .................................................................................. 5

2. General information ................................................................................. 6

2.1 Technical data ....................................................................................................................... 6

2.2 Components .......................................................................................................................... 7

2.2.1 POS Concerto ................................................................................................................... 7

2.2.2 POS QTouch2 ................................................................................................................... 8

2.3 Operating modes ................................................................................................................... 8

2.4 Interfaces ............................................................................................................................... 9

2.4.1 Pin Assignment .............................................................................................................. 10

2.4.2 Adapter Cable for RS232................................................................................................ 10

2.5 Names of Keys and Their Function .................................................................................... 12

3. Getting Started ....................................................................................... 14

4. Sign in and Register .............................................................................. 14

4.1 Sign in a Clerk/Sales Person .............................................................................................. 14

4.2 Register a Department ........................................................................................................ 15

4.3 Register Pre-Programmed PLU’s ....................................................................................... 15

4.4 Enter a New Price ................................................................................................................ 15

4.5 Create a PLU during the Sale ............................................................................................. 16

4.6 Multiplication/Division ........................................................................................................ 17

4.7 Holding a Sale ..................................................................................................................... 18

4.8 Tendering in Local Currency .............................................................................................. 18

4.9 Tendering in Foreign Currency .......................................................................................... 19

4.10 Receipt On/Off and Receipt Copy .................................................................................... 19

4.11 Time and Date .................................................................................................................... 19

4.12 No Sale / Open Drawer ...................................................................................................... 19

5. Corrections ............................................................................................ 20

5.1 Clearing of Inputs and Error Messages ............................................................................ 20

5.2 Error correction ................................................................................................................... 20

5.3 Void 20

5.4 Refund.................................................................................................................................. 21

5.5 Transaction Refund ............................................................................................................. 21

5.6 Transaction Cancel ............................................................................................................. 22

5.7 Tender Correction ............................................................................................................... 22

6. Discounts, RA and PO ........................................................................... 22

6.1 Percentage Discount/Surcharge ........................................................................................ 22

6.2 Amount Discount/Surcharge .............................................................................................. 23

6.3 Received on Account / Paid Out ........................................................................................ 23

7. Using Shift Levels .................................................................................. 24

7.1 PLU/Department Shift ......................................................................................................... 24

7.2 Price Shift ............................................................................................................................ 24

7.3 Tax Shift ............................................................................................................................... 24

7.4 Keyboard Levels ................................................................................................................. 25

3

8. Balance Functions (Tables) .................................................................. 25

8.1 Open and Close a Balance ................................................................................................. 25

8.2 Print the Invoice .................................................................................................................. 26

8.3 Transfer Balance ................................................................................................................. 26

8.4 Splitting a Balance .............................................................................................................. 27

8.5 Balance Clerk Transfer ....................................................................................................... 27

8.6 Modifiers and Condiments ................................................................................................. 28

9. Reports ................................................................................................... 28

9.1 System Reports ................................................................................................................... 29

9.2 User Reports........................................................................................................................ 30

9.3 Electronic Journal ............................................................................................................... 31

9.3.1 Text Format ..................................................................................................................... 31

9.3.2 Binary Format ................................................................................................................. 32

10. Programming ....................................................................................... 32

10.1 Programming of Date and Time ....................................................................................... 32

10.2 Easy PLU Programming .................................................................................................... 33

10.3 File Programming .............................................................................................................. 34

10.4 Program Version and Test Routines ................................................................................ 35

11. Training Mode ...................................................................................... 36

12. Instructions for Use ............................................................................. 36

12.1 Use of the Touch Screen .................................................................................................. 36

12.2 Calibration of the Touch Screen ...................................................................................... 36

12.3 Power Supply and Interfaces ........................................................................................... 36

12.4 Cleaning ............................................................................................................................. 36

12.5 Service and Maintenance .................................................................................................. 37

12.6 Assembling of the Stand of POS QTouch2 ..................................................................... 37

13. Information on the Electromagnetic Compatibility and Safety ......... 38

IMPORTANT!

Finger Touch Screen!

Use

only your finger

to operate this Touch Screen nothing else!

4

1. Safety Precautions

This section presents important information intended to ensure safe and effective use of the POS
Concerto and QTouch2. Please read this section carefully and store it in an accessible location.

• Be sure the voltage of your main power net corresponds to the input voltage printed on the
rating plate of the system. Do not connect power adapters from other manufacturers. Use this
product only for its intended application. Improper usage may lead to equipment damage, fire,
or shock.

• Be sure your power cable meets the relevant safety standards and includes a power-system
ground terminal (PE terminal). Otherwise shock may result.

• Never attempt to stretch the cables to enable a connection. The power cable and DC cable
must have adequate slack at all times during use.

• Do not connect to electrical outlets close to devices that generate voltage fluctuations or
electrical noise. In particular, stay clear of devices that use large electric motors.

• Never insert or disconnect the power plug with wet hands. Doing so may result in severe
shock.

• Always connect the DC cable before plugging the power cable into the wall outlet.

• When disconnecting the DC cable, hold it firmly at the connector area. Do not tug on the cable

itself.

• Never attempt to repair this product yourself. Improper repair work can be dangerous.

• Never disassemble or modify this product. Tampering with this product may result in injury, fire,

or electric shock.

• Be sure to set this unit on a firm, stable, horizontal surface. Product may break or cause injury
if it falls.

• Keep the system away from all conditions, which may cause damage, fire or accidents: Direct
sunlight, high temperature and humidity, extreme changes in temperature, heating and cooling
equipment, or humidity, volatile materials, high levels of dust, vibration, and impact.

• Keep away any liquids from the system. If water or other liquid spills into the equipment, unplug
the power cable immediately, and then contact your dealer for advice. Continued usage may
lead to fire or shock.

• To prevent possible harm to the environment or human health please separate this product
from other waste streams to ensure that it can be recycled in an environmentally sound
manner. For more details on available collection facilities please contact your local dealer
where you purchased this product.

5

2. General information

2.1 Technical data

Processor CPU Embedded ARM920T, 203 MHz, fan-less

Program Memory 32 MB FLASH ROM
Working Memory 32 MB SDRAM

Memory

Display

Keyboard Internal 156 keys flat, spill-proof (Concerto only)

Interfaces

Data Memory 16 MB FLASH ROM
Temporary Memory 1 MB SRAM (battery buffered)
Memory Expansion SD card slot
Operator Display 12.1“ TFT-Color-LCD, anti-glare
Touch Screen 4 wire resistive
Resolution 800 x 600 pixel
Adjustable Tilt Angle 0° - 140° (Concerto only)
Customer Display Graphical VFD, 140 x 16 pixel (optional)

Serial 2 x RS232 + 4 x RS232 (optional)
USB 2 x Host
LAN/Ethernet 1 x RJ45 (optional)
Cash Drawer 2 x RJ11
Card Reader 1 x Smart Card, 1 x SIM Card (optional)
Clerk Key Lock Magnetic Dallas i-Button
Operating System Embedded Linux
Application QMP – Quorion Multi Purpose
Max. Number of PLU’s 50,000

Software

Specifications

Please note, that all indicated parameters are maximum values, which can only be reached with
corresponding hardware expansion (additional memory) and configuration!

Max. Number of Departments 999
Max. Number of Clerks 999
Max. Number of Sales Persons 999
Max. Number of Tables 10,000
Max. Number of Customer Reports 99

380 x 330 x 95 mm (Concerto)

Dimensions (LxWxH)

275 x 315 x 65 mm (QTouch2)

6.2 kg (Concerto)

Weight

3.2 kg (QTouch2)
Power Supply External AC adapter, 110 … 240 V
Operating Temperature 0 … +40°C
Storage Temperature -10 … +50°C

6

2.2 Components

Customer display

Card reader

Power

-

LED

USB interface

2.2.1 POS Concerto

Swivel joint

Keyboard

Main switch

Clerk key lock

Screen

Interfaces

7

2.2.2 POS QTouch2

Main switch

Touch screen

Clerk key lock
Power-LED

Customer display
Card reader
USB interface
Interfaces

2.3 Operating modes

The operating modes control the operation of your POS system. There are 5 different modes for
various functions. You switch between corresponding modes with the touch key at the upper right
side of the touch screen, alternating R – X – Z – M – P.

Mode Display Function

R
X

– REG – Registration – all sales operations and registrations

– – X – – X-Report – viewing and printing of all reports without clearing

Z
M

P

– – Z – – Z- Report – viewing and printing of all reports with clearing
– MGR – Manager – all sales operations and registrations

– all functions with manager authority
– easy programming

– – P – – Programming – programming of all functions

8

2.4 Interfaces

The POS Concerto / QTouch2 include many different interfaces to connect several external
devices. Beside the well-known serial RS232-interfaces the Concerto / QTouch2 also supports
modern PC interfaces like USB or Ethernet. So it has ports for typical cash register peripheral
devices such as kitchen printer, scanner, display, card reader, modem as well as new powerful
interfaces for fast data transmission and easy networking.

Please note that all interfaces have to be programmed before connecting any external devices. If
you have any questions about the programming, please ask your local QUORION dealer.

Power supply Cash drawer 1 and 2
RS232 port 1 and 2 RS232 ports 3 to 6
Ethernet network USB host 1

USB host 2 Card reader

Dallas clerk key lock Power switch

9

2.4.1 Pin Assignment

Power Supply 1: GND

2: GND
3: NC
4: +12V DC

RS232 Ports 1 to 6 1: +5V DC (max. 0,5A)
2: RxD
3: TxD
4: DTR
5: GND
6: DSR
7: RTS
8: CTS

Ethernet Network 1: TX+
2: TX­ 3: RX+
6: RX-

USB Host 1 and 2 1: VCC
2: USB N0
3: USB P0
4: GND

Cash Drawer 1 and 2 1: GND
2: Drawer ­ 3: Sensor
4: Drawer +
5: n/a
6: GND

2.4.2 Adapter Cable for RS232

To connect standard peripheral devices you will need an adapter cable from the RJ-interface of the
POS Concerto / QTouch2 to the D-SUB connector of the external device. Connect the original
cable of the device to the D-SUB connector of the adapter and put the other end of the adapter in
the interface socket of the Concerto / QTouch2.

You can order the special adapter cable from your local QUORION dealer. If you want to make the
connection yourself, please note the following specifications:

10

Adapter cable, type DTR/DSR (grey)

CON-M 08Pin/RJ45 CON-M 09Pin/DSUB
VCC Pin 1 Pin 1 --

RxD Pin 2 Pin 2 RxD
TxD Pin 3 Pin 3 TxD
DTR Pin 4 Pin 4 DTR
GND Pin 5 Pin 5 GND
DSR Pin 6 Pin 6 DSR
RTS Pin 7 Pin 7 RTS
CTS Pin 8 Pin 8 CTS

-- -- Pin 9 VCC
SHLD SHLD SHLD SHLD

Recommended for: - PC

- External Printer

- External Display

- Mobile Ordering System (Handy)

- Card Terminal

- Scanner

- Scale

Kitchen printer cable for direct connection

CON-M 08Pin/RJ45 CON-M 25Pin/DSUB
VCC Pin 1 Pin 1 --

RxD Pin 2 Pin 2 TxD
TxD Pin 3 Pin 3 RxD
DTR Pin 4 Pin 4 RTS
GND Pin 5 Pin 5 CTS
DSR Pin 6 Pin 6 DSR
RTS Pin 7 Pin 7 GND
CTS Pin 8 Pin 8 --

-- -- Pin 20 DTR
SHLD SHLD SHLD SHLD

11

2.5 Names of Keys and Their Function

0 9

RECEIPT

JOURNAL

X

Key label Key name Key function





CLEAR

EC

VOID

Clerk

#

PLU

enter

PLU

1

RA

PO

+ %

- %

( - )

#

NS

Numeric Keys - used for entering numbers

Receipt Feed - advances the receipt paper

Journal Feed - advances the journal paper

Clear

Error Correction

- clears incorrect entries and stops the error alarm

- deletes the last registration

Void - voids a previously entered transaction

Multiplication / Time

- multiplication / division

- time display

Clerk - used to enter a preset clerk ID numeric code no.

PLU Price Entry - used to manually change a preset PLU price

PLU - used to access preset PLU items

Department - used to enter items to the respective departments

Received on Account - used to record payments to the drawer

Paid Out - used to record payments out from the drawer

Percent Plus - used to add percentage values to the total

Percent Minus - used to deduct percentage values from the total

Coupon Key - used to deduct fixed amounts from the total

No Sale - prints a reference number / opens the cash drawer

12

CURSOR

on/off

CURSOR

PAGE

PAGE

TOTAL

Key Label Key Name Key Function

SUB

Sub Total

- calculates sub total

- prints out receipt copy if no receipt opened

CASH

Cash Payment

- used to tender payments in cash

Check

Check Payment - used to tender payments in check

Card

Card Payment - used to tender payments in card

Shift

Shift Key

FCE

Foreign Currency
Exchange

- shift department key levels

- shift PLU key levels

- calculate amounts in foreign currency

Hold

Receipt Hold - temporarily holds a sale to be recalled later

Receipt

Receipt On/Off - receipt printer can be switched on or off





Scroll Cursor - used to scroll the display selection by one line





Scroll Page - used to scroll the display selection by one page

Table

#

Table Number - used to open or close a table

Table

split

Table Split - separates single articles of a table

Table
trans.

Table Transfer - transfers an existing table to another table

Print

invoice

Print Invoice - closes table and prints invoice

Guest

invoice

Print Guest Invoice

Modi

#

Modifier - prepares instructions for a particular article

- closes table and prints invoice including endorsement
message

13

3. Getting Started

Place the POS Concerto / QTouch2 on a stable or even surface. Use it only within the operating
temperature range (see technical data) and protect it from splashes and high humidity.

The POS Concerto / QTouch2 come with an external power supply. First, please check if the
specifications printed on the label fit your local voltage. If so, connect the power pack to the
Concerto. The power plug is at the rear next to the interfaces. Now connect the power supply with
the power circuit and turn on the POS Concerto / QTouch2 with the main switch.

The Concerto / QTouch2 will now load the operating system and automatically launch the cash
register program. You may immediately start working with your new POS system.

4. Sign in and Register

4.1 Sign in a Clerk/Sales Person

A clerk is the person who is working on the point-of-sale and performing registrations. Before
starting any transaction, it is necessary to sign in a clerk. Now all sales and actions can be
assigned to each single clerk in the reports. Furthermore, it is possible to define individual access
rights for each clerk (e.g. for refund or program modifications).

Sales persons are employees who do not work directly at the POS but their sales data should also
be saved in the reports. This can be used to calculate commissions, for instance.

To sign in a clerk or sales person you may use either a Dallas-Key or the keyboard. The key has
the advantage of security, because each key is unique and cannot be duplicated. To sign in, simply
place your key on the respective magnetic lock. As long as the key is attached, you are logged into
the system. If you remove the key, you will automatically log out. The POS Concerto / QTouch2 is
blocked until a clerk signs in again.

To sign in with the keyboard it is necessary to have a dedicated clerk button on the keyboard. If
you push this key, you will see a list of all programmed clerks. Use the scroll keys or enter a
number to select a certain clerk. Alternatively, you may also enter the clerk number directly on the
clerk button or define a dedicated key for each clerk. Depending on the programming, it may be
necessary to enter an additional code number to sign in.

Example:

Clerk

1

#

Enter

code number

14

Clerk

#

2

2

2 1

4.2 Register a Department

Department keys may be used either to enter free prices or to select PLU’s from a list. If you press
a department key without entry, you will see a list with all PLU’s which are linked to that
department. Use the scroll keys or enter a number to select a certain PLU from that list.

If you wish to register an undefined price for a department,
just enter the price with the numeric keys and press the
respective department key.

Example: Register 2.00 EUR in department 3:

3

00

CUSTOMER LOGO

1 Department 2,00

---------------------------

1 Total 2,00

CASH 2,00

4.3 Register Pre-Programmed PLU’s

Pre-programmed PLU’s are registered by entering the respective number on the PLU key. The pre­programmed price and the description are now read from memory. Alternatively, you may also
program direct keys for certain PLU’s on the keyboard. You only need to press one key for
registering a PLU.

If you are working with scan codes, you may either enter
the code number by keyboard or use a barcode scanner.
In that case, you do not need to press any additional key –
the PLU will be registered directly.

Example: Register PLU number 123:

CUSTOMER LOGO

1 PLU23 5,00

---------------------------

1 Total 5,00

Cash 5,00

3

4.4 Enter a New Price

It is possible to change the price of a PLU for a transaction. Simply enter the new price and press
the key “New price” before entering the PLU. This is valid for both scanning as well as manual
entry.

Example: Register PLU number 1 with new price of 2.00 EUR:

PLU

New

00

price

1

15

PLU

E

K

O

C

5 1

2 1

4.5 Create a PLU during the Sale

Occasionally, a clerk may have to enter a new item, which has not been programmed in the data
base of the POS. If this happens, the Concerto / QTouch2 will automatically prompt you to create
this item. Press the “Sub total” key to confirm or the “Clear” key to exit the prompt.

Once confirmed the Concerto / QTouch2 will ask you for the price. Upon entry of the price, press
the “Sub total” key again to confirm. Then enter the department to which the PLU is linked and
press Subtotal to confirm.

If the system has been programmed to allow for the creation of new PLU names during
registration, you will be asked to enter a name for the PLU. Alternatively, the PLU will assume the
name of the department that it is linked to.

After confirmation with the Subtotal key the new PLU will be stored in memory for future
transactions.

Example: Create PLU number 123 – Coke – with price of 1.50 EUR, linked to department 3:

3

If the PLU is not yet programmed, you will be prompted to create it now:

1. Confirm and enter the price:

Sub

total

2. Enter the department link:

Sub

3

3. Enter the PLU name via keyboard (depends on programming):

total

PLU

0

Sub

total

Sub

total

16

4.6 Multiplication/Division

1

X 5

3

2 X 3

5 3 X 5

Instead of pressing the same item repeatedly, you may
use the “Multiplication” key. First, enter the quantity to be
rung up, followed by the “Multiplication” key and then the
item.

Depending on the programming, the “Multiplication” key
can also be used for division. First enter the numerator and
press the “Multiplication” key. Now enter the divider and
press “Multiplication” again. Finally, select the
corresponding PLU or department.

Example: Register 5 x 3.50 EUR in department 1:

CUSTOMER LOGO

5 Department 1 17,50
3 PLU 25 3,00
3 4912345678901 3,00

0.2 PLU 2 1,20

---------------------------

11.2 Total 24,70

Cash 24,70

Example: Register 3 x PLU 25:

5

Example: Register 3 x the scan code 4912345678901:

Scan

X

Example: Register 1/5 of PLU 2:

4912345678901

0

1

PLU

X

17

2

PLU

Cash

0,30

4.7 Holding a Sale

1

1

The Hold function is used to temporary save an open
receipt, e.g. because a customer has to stop the
registration of his items and you wish to tend on the next
customer. Press the “Hold” key to save the open receipt.
By pressing the “Hold” key again and the old receipt will be
recalled.

Please note that all transactions on hold must be closed
before a Z-report can be performed!

HOLD

4.8 Tendering in Local Currency

CUSTOMER LOGO

1 PLU 1 0,10

---------------------------

1 On Hold 0,10

CUSTOMER LOGO

1 Recall 0,10

1 PLU 2 0,20

---------------------------

2 Total 0,30

Any sale will be closed by entering a payment media key. There are keys for various tenders
programmed on the keyboard, usually CASH, CHECK and CARD. Additional tenders may be
programmed if necessary.

It is recommended to press the “Subtotal” key before tendering, to have the possibility to check the
subtotal and to enter the tendered amount. The POS Concerto / QTouch2 will then automatically
calculate the change owed to the customer.

Example: 1.00 Euro CASH payment:

Sub

total

Generally, it is also possible to split the subtotal to different
tenders. After each tender the Concerto / QTouch2 will
show the short amount on the display.

Example: 1.00 Euro CARD payment, short CASH payment:

00

CASH

CUSTOMER LOGO

2 Cola 0,40 0,80

---------------------------

2 Total 0,80

Tendered 1,00

Cash 0,80

Change -0,20

Sub

total

00

CARD

18

CASH

Number: 123

2 1

1

4.9 Tendering in Foreign Currency

In addition to the local currency the POS Concerto / QTouch2 can operate with different foreign
currencies, which are saved separately in the reports.

Just press the “FCE” key instead of Subtotal to convert the
total amount in a pre-programmed foreign currency. On the
display the new amount in foreign currency will now
appear. Select a tender as described above and the
change amount will be calculated either in local or in
foreign currency, depending on programming.

Example: 1.00 Dollar CASH payment:

CUSTOMER LOGO

2 Cola 0,40 0,80

---------------------------

2 Total 0,80

USD
Tendered 1,00

Cash $0,96

EUR
Change -0,03

FCE

00

CASH

4.10 Receipt On/Off and Receipt Copy

If a receipt does not have to be printed at all, you may switch off the receipt printer by pressing the
“Receipt on/off” key. To reactivate the printer, simply press the “Receipt on/off” key again. In any
case you can print a receipt copy by pressing the “Sub total” key after a sale.

4.11 Time and Date

If all receipts are closed, you can view the current time and date in the display by pressing the
“Multiplication” key. Depending on the programming this information will be shown automatically
after a certain time has passed. All models with graphical display can also show a programmable
customer logo.

4.12 No Sale / Open Drawer

The No Sale function allows you to open the cash drawer
without registering a sale. You can check the number of
times a No Sale function has been performed in the
reports.

The “No sale” key can also be used as a reference key.
To print a specific reference number on a receipt, enter the
reference number and press the “No sale” key.

Example: Enter reference number 123:

CUSTOMER LOGO

1 PLU 1 0,10

---------------------------

1 Total 0,10

Cash 0,10

3

No

sale

19

5 3

5. Corrections

5.1 Clearing of Inputs and Error Messages

To erase an incorrect entry not yet registered, and to clear any error messages just press the
“Clear” key.

CLEAR

5.2 Error correction

The “Error Correct” key (EC) is used to clear the last item
immediately. Alternatively you may use the scroll keys to
select another item from the actual receipt for voiding.



CURSOR

Select

item

EC

CUSTOMER LOGO

1 PLU 1 0,10
1 PLU 2 0,20
EC

-1 PLU2 -0,20

---------------------------

1 Total 0,10

Cash 0,10

5.3 Void

The “Void” function is used to clear certain items from the
current receipt. First press the “Void” key and then enter
the item which should be cleared. You can also use a
barcode scanner to enter the item number.

Example: Void PLU with scan code 4912345678901:

Scan

VOID

Example: Void 3.50 EUR from department 1. Please note that only those amounts can be voided,

which were previously entered.

4912345678901

1 PLU 1 0,10
1 PLU 2 0,20
VOID

-1 PLU1 -0,10

---------------------------

1 Total 0,20

Cash 0,20

CUSTOMER LOGO

VOID

1

0

20

5.4 Refund

5 3

1

A refund is used to return previously sold items. The PLU’s
will be added to the stock and the money is returned to the
customer. The turnover in the reports will be corrected.

To refund an item, press the “Refund” key first and then
the item to be returned. The “Refund” key has to be
pressed before each item, if more than one item is being
returned. After refund the receipt can be continued with
normal sales or can be closed with a payment media.

Example: Refund of PLU 1 and 2:

Refund

Example: Exchange of PLU 1 and 2:

1

PLU

Refund

CUSTOMER LOGO

REFUND

-1 PLU 1 -0,10
REFUND

-1 PLU 2 -0,20

---------------------------

-2 Total -0,30

Cash -0,30

2

PLU

Refund

Example: Refund of 3.50 EUR from department 1:

Refund

PLU

0

2

PLU

1

5.5 Transaction Refund

The function “Transaction refund” operates just as the “Refund” function. The difference is that the
POS does not automatically return to normal sales mode after each item, but stays in refund mode
until you finish the receipt with a payment.

Press first the key “Transaction Refund” and then enter all items which should be returned. Please
note that it is not possible to switch into normal sales mode.

Example: Refund of PLU 1, 2 and 3:

Trans-

refund

1

PLU

2

21

PLU

3

PLU

1

5.6 Transaction Cancel

The “Transaction cancel” is used to void a complete receipt before it is finalized with a payment.
Simply press the key “Transaction cancel” to automatically void all items from the current receipt.

5.7 Tender Correction

With the function “Tender Correction” you may change any amount from one payment media to
another.

First press the key “Tender Correction”, enter the desired
amount and then select the payment media from which this
amount should be rebooked. Now, the amount is opened
again and can be assigned to any other payment. It is also
possible to split the amount to more than one payment
media.

Example: Rebook 5.00 EUR from CASH to CARD:

CUSTOMER LOGO

Tender correction

Cash -5,00
Card 5,00

Tender

correct.

5

00

CASH

CARD

6. Discounts, RA and PO

6.1 Percentage Discount/Surcharge

Discounts are price deductions on single items or on the sub total of the receipt. To enter a
discount, first ring up the item, then enter the discount
percentage and press the “%(-)” key. If the discount should
be valid for the entire receipt, press the “Subtotal” key first
and then enter the percentage on “%(-)” key.

Likewise discounting items is also possible to order
surcharges. In that case please use the function “%(+)”.

In both cases the percentage values can be pre­programmed to avoid mistakes and manipulation.
Furthermore, it is possible to block single or subtotal
discounts and to set maximum limits.

Example: Percentage discount of 10% to PLU 2:

CUSTOMER LOGO

1 PLU 1 10,00
1 PLU 2 5,00

-10% Rabatt -0,50

---------------------------

2 Total 14,50

Cash 14,50

2

PLU

0

22

% (–)

6.2 Amount Discount/Surcharge

2

2

Similarly, it is possible to use amount rebates. The only
difference is that no percentages are calculated but rather
total amounts such as coupons are subtracted/added.

Enter the amount directly after the item or the subtotal and
press the “(-)” or “(+)” key to subtract or add the entered
amount from/to the actual price. Amount discounts and
surcharges can be pre-programmed or blocked in the
same way as percentage rebates.

Example: Discount a pre-programmed COUPON amount
from the total:

CUSTOMER LOGO

1 PLU 1 10,00
1 PLU 2 5,00
COUPON -1,00

---------------------------

2 Total 14,00

Cash 14,00

1

PLU

2

PLU

Sub

total

(–)

CASH

6.3 Received on Account / Paid Out

Cash can be paid out of the cash drawer for special purposes, such as petty cash, etc. This is
referred to as a “Paid Out” (PO). Conversely, cash can also be added to the cash drawer. This
transaction is known as “Received on Account” (RA). Adding more cash to the cash drawer is
another example of “Received on Account”.

In both cases enter the amount first and then press either the key “RA” or “PO”. Depending on the
programming of the POS the operation will be automatically finalized with the Cash key or can be
continued as a normal receipt.

Example: 25.00 EUR Received on account:

5

Example: 25.00 EUR Paid out:

5

00

00

RA

PO

CUSTOMER LOGO

R.A. 25,00

CUSTOMER LOGO

P.O. 25,00

23

7. Using Shift Levels

7.1 PLU/Department Shift

The PLU/department shift is a preset function to switch all article- and department keys to a
second level. This is done by adding a pre-programmed offset to the actual PLU or department
number. Please note that the shift is valid for the very next item, it will be automatically reset after
entry. It is also possible to block the shift for either PLU’s or departments.

7.2 Price Shift

The POS Concerto / QTouch2 allows for more than one sales price for each PLU. This is a useful
function for special occasions, such as Happy Hour or item promotions. You may program an
automatic price shift based on a time period or manually change the price shift via key entry.

First select the price level by pressing the corresponding key. Then, enter the PLU. Depending on
the programming the price level will be reset automatically after an item, a transaction or not at all.
In that case you must reset the price level manually by choosing another keyboard level.

By using price levels it is also possible to realize tax shifts. In such a case the second price level
has the same price but a different tax rate.

Example: Shift to price level 2 and register PLU 1:

Price

level 2

1

PLU

7.3 Tax Shift

As an alternative to the tax shift via price levels, there is a preset function to activate or deactivate
certain tax rates directly.

Just press the corresponding “Tax” key to activate or deactivate a certain tax rate.
Depending on the programming the tax shift will be reset

automatically after an item, a transaction, or not at all. In
that case you must reset the tax manually by pressing the
respective tax key again.

Example: Shift to tax 3 and register PLU 1:

Tax

shift 3

1

PLU

CUSTOMER LOGO

1 PLU 1 10,00

---------------------------

1 Total 10,00

Tax 3 1,00

Cash 10,00

24

7.4 Keyboard Levels

Keyboard levels are used to change the complete programming of the keyboard. As a result it is
not only possible to change PLU- and department keys, but all functions. It is therefore very easy
to activate time- or season-dependant actions and functions without re-programming the POS.

Depending on the programming, the keyboard level will be reset automatically after an item, a
transaction, or not at all. In that case you must reset the keyboard level manually by choosing
another level with the corresponding key.

Please make sure to program keys for resetting the level in all keyboard levels. Otherwise it is not
possible to reset a certain level manually.

8. Balance Functions (Tables)

8.1 Open and Close a Balance

Tables are used to temporary store several open balances. This function is mainly used in
hospitality settings in order to save and sort all items per table. Furthermore, it can be used in
hotels to save room accounts or in retail applications to save accounts per customer. The POS
Concerto / QTouch2 therefore support three independent memory configurations for tables, rooms
and accounts.

The functionality of these configurations is same. Therefore they are all assigned to Balance
functions. In this manual all functions are described under the heading of tables. However, all of
them are operated the same way regardless it they are tables, rooms or accounts.

To save a table, assign a certain number to the open receipt. Usually this number must be entered
before the initial order. Depending on the programming it is also possible to enter this number at
the end of the transaction and book the receipt to tables afterwards.

You may either enter the table number directly and press the ”Table” key afterwards or press the
“Table” key first and select a table number with the cursor keys thereafter.

Example: Open table 1:

1

Example: Select table from the list:

TABLE

Once you completed the current order, you may close the table by pressing the “Table” key again.
All items are saved to the table memory now. Depending on the programming certain items will be
sent to the kitchen printer.

TABLE



CURSOR

TABLE

25

2 Burger 2,00 4,00

8.2 Print the Invoice

To invoice a table you must re-open it first. All ordered
items and the subtotal will be displayed. Now press the key
“Print Invoice”.

You may choose to finish the table immediately by
payment or receive a proforma invoice. This allows the
customer to check the invoice first and select a payment
media. After printout of a proforma invoice, the table will be
closed, but stays in memory until final payment.

Before payment you may enter the tendered amount. This
will cause the POS to calculate the change amount. If you
need an extended invoice with additional text lines, use the
key “Guest Invoice” instead of “Print Invoice”.

Example: Print final invoice of table 1 with CASH:

CUSTOMER LOGO

INVOICE 1
Table # 1

--------------------------­ 2 Cola 1,40 2,80

---------------------------

4 Total 6,80

Tendered 10,00

Cash 6,80

Change -3,20

1

Example: Print proforma invoice of table 1:

1

TABLE

TABLE

Print

invoice

Print

invoice

CASH

TABLE

8.3 Transfer Balance

Occasionally, it is necessary to transfer the complete table contents from one table to another to
combine two tables, for instance. To do that you should first open the table you want to transfer
and press the key “Table Transfer”.

If the table was already opened and any new items were entered, you have to close and re-open it.
“Table Transfer” is only possible with new opened tables.

Now enter the number of the new table and confirm with the “Table” key. Alternatively, you may
press the “Table” key without entry and select a number from the list with the cursor keys (see
“Open and Close Balances”).

Example: Transfer all items from table 1 to table 2:

1

TABLE

Table

transfer

26

2

TABLE

8.4 Splitting a Balance

The function “Table Split” is used to create more than one invoice from the same table. This may
be necessary if the guests of one table wish to pay separately, for example. To split a table, first
open it and press the key “Table Split”.

If the table was already opened and any new items were entered, you have to close and re-open it.
“Table Split” is only possible with newly opened tables.

Now use the cursor keys to select the items, which should be split and confirm each item with the
“Table Split” key. By pressing the “Subtotal” key you may check the sum of all items at any time.

To finish splitting you have two options:
If you want to print out the invoice of the split items directly, you should press the key “Invoice” and
enter the payment media. Alternatively, you may move the split items to another table. In that case
please enter the new table number on the “Table” key or select a table with the cursor keys.

Example: Split from table 1 to invoice:

1

Example: Split from table 1 to table 2:

1

TABLE

TABLE

Table

split

Table

split



CURSOR



CURSOR

Table

split

Table

split

Print

invoice

2

CASH

TABLE

8.5 Balance Clerk Transfer

If you wish to transfer any tables from one waiter to another, please use the function “Clerk
Transfer”. To transfer all tables of a certain clerk, first log this clerk on, press the key “Clerk
Transfer” and select a new clerk either by keyboard or by Dallas key. If you only want to transfer a
single table, you should open this table before pressing “Clerk Transfer” and selecting the new
clerk.

Example: Transfer all open tables from clerk1 to clerk 2:

Clerk

1

#

Clerk

transfer

2

27

Clerk

#

X 2

8.6 Modifiers and Condiments

Some special articles need to be specified by supplying cooking instructions or additional items. To
do that, press the “Modifier” key directly after registering the PLU. Depending on the programming,
it may also be necessary to select a condiment. In that case you do not need to press the
“Modifier” key, because the condiment dialog will appear automatically.

Using the cursor keys, you can now select the desired
condiment and confirm with the “Modifier” key. When
required, you can also confirm with the “Multiplication” key.
If a PLU was ordered more than once, it is necessary to
enter a number for the condiment. Enter the desired
number and confirm with the “Multiplication” key.
Thereafter, the request will be continued for the remaining
PLU’s. To confirm the selection for all PLU’s, just press the
“Multiplication” key without entry

Example: Register PLU 1 with modifier 3:

CUSTOMER LOGO

1 STEAK 10,00
*MEDIUM

---------------------------

1 Total 10,00

Cash 10,00

1

or direct entry:

1

Example: Register 2 x PLU 1 with compulsory condiment:

PLU

PLU

Modi

#

3

1



CURSOR

Modi

#

PLU

Modi

#

CASH

Select

condiment

CASH



CURSOR

X

9. Reports

The POS Concerto / QTouch2 offer a wide range of reports to collect and monitor your sales data.
All functions of the system have their own report memory in four periods. They can be checked
separately as system reports or combined as free programmable user reports. The report memory
of each function does not only contain the total sum, but also information about clerks and time
periods.

All reports can be performed as X or Z. Both types contain the same information. The X-report can
be printed as a temporary report at any time, because the report data will not be cleared. The
Z-report is a final report – after printing the data, the report memory will be cleared.

28





9.1 System Reports

Each function of the POS has its own system report, which is permanent in the software.
Depending on the configuration, this report can contain different information such as customer
count, quantity, and amount.

If you press the key “SYS” in mode X or Z you will receive a list of all available system reports.
Now, you can select one report with the cursor keys and confirm by pressing “SYS” again.
Alternatively, you may also enter the number of a system report directly on the “SYS” key.

Please note the programming of the system keys. By default the “SYS” key is located on the key
“(–) Coupon”.

Flowchart:

CODE

XZ

The following system reports are available:

1 Total Sales
2 Groups
3 Departments
4 Articles
5 Tax Totals
6 Tendering Functions
7 Drawer Totals
8 PO and RA
9 Discount Functions
10 Corrections
11 Foreign Currencies
12 Balance Functions
13 Table Totals
14 Table Items
15 Menus
16 Price Levels
17 Transactions
18 Special Itemizers
19 Action Tables
20 Stock Control
21 Room Totals
22 Room Items
23 Account Totals
24 Account Items

#

(-)

(-)

CUSTOMER LOGO

System Report

--------------------------­Period 1: Standard

---------------------------

Departments

--------------------------­Dept 1
CCount 1
Quantity 2
Amount 10,00
Dept 2
CCount 3
Quantity 5
Amount 25,00

--------------------------­X-Counter :000001

---------------------------

29





9.2 User Reports

User reports are freely programmable report lists containing several system reports. Hence, you
have the possibility to create your individual reports. While programming the POS, you can define
what data should be printed in the “Daily Report”, for instance. Later you only need to call one user
report instead of manually selecting several different system reports.

If you press the key “ENTER” in mode X or Z you will receive a list of all available user reports.
Now, you can select one report with the cursor keys and confirm by pressing “ENTER” again.
Alternatively, you may also enter the number of a system report directly on the “ENTER” key.

Please note the programming of the system keys. By default the “ENTER” key is located on the
“Cash” key.

Flowchart:

CODE

XZ

The following user reports are pre-programmed:

1 Clerk Report
2 All Clerk Report
3 Daily Report
4 Weekly Report
5 Open Table Report
6 Daily Dept/PLU
7 Weekly Dept/PLU
8 Monthly Report
9 Time Zone Report
10 Day of the Week Report

You can define up to 99 different user reports with
each up to 38 system report entries.

Generally it is recommended to use the user reports for
normal report printing instead of single system reports.

CASH

ENTER

#

CASH

ENTER

CUSTOMER LOGO

Daily Report

---------------------------

Total Sales

--------------------------­Total Sales
CCount 1
Quantity 2
Amount 10,00

---------------------------

Groups

--------------------------­Group 1
CCount 1
Quantity 2
Amount 10,00

---------------------------

Tax Totals

--------------------------­16% Tax 1
Gross 10,00
Taxable 8,62
Tax 1,38

---------------------------

Tendering Function

--------------------------­Cash
CCount 1
Amount 10,00

---------------------------

Drawer Totals

--------------------------­Cash in Drawer
Amount 10,00

--------------------------­X-Counter :000001-0001

---------------------------

30

0 1 0

3 1 0

0

9.3 Electronic Journal

The Electronic journal will log all operations of the POS by storing a copy of each receipt printout.
Depending on the programming you can do this either in binary or in ASCII text format.

If you press the key “ENTER” in mode X or Z you will receive a list of all available user reports.
Scrolling to the end of the list, you will find the entry “Electronic journal”. If you select this and
confirm with “ENTER”, a copy of the last receipt will be printed.

Alternatively, you may also enter one of the following numbers directly on the “ENTER” key to
access the electronic journal:

• 101 – Print out the last receipt only.

• n X 101 – Print out the last n receipts.

• 0 X 101 – Print out the complete journal. If done in Z-mode, the journal will be cleared.

• 102 – Clear the electronic journal without printing (only in Z).

• 103 – Only for PC! The journal data are saved in a special csv-format.

• 104 – Print out the receipts of the active clerk only.

Please note the programming of the system keys. By default the “ENTER” key is located on the
“Cash” key.

Examples:
Print out the last receipt:

1

Print out the last 3 receipts:

X

Print out the complete journal:

X

9.3.1 Text Format

The Electronic journal is saved in normal text format. Journal data, saved in text format, can only
be displayed and printed going backwards, beginning with the last receipt. Searching for a certain
receipt number is not possible. The format of the printout depends on the programming. It is
therefore possible to print out the journal in two or more columns to save paper. The text format is
suitable for recording all transactions and reports as well as for controlling or exporting data to
other applications.

1

1

1

CASH

ENTER

CASH

ENTER

CASH

ENTER

31

0

1

9.3.2 Binary Format

The Electronic journal is saved in binary format. Any receipt can be recalled by number for
controlling purposes or print out. Please note that only sales receipts are saved. The increasing
receipt number is used as reference to navigate through the journal. Reports and programming
are not saved in the binary electronic journal.

To recall the last receipt, press the keys “PAGE UP” or “CURSOR UP” in mode R or M. Using the
keys “PAGE DOWN” or “CURSOR DOWN” you receive the first receipt. If you want to view a
certain receipt, just enter the receipt number before pressing “PAGE UP” or “CURSOR UP”. After
the initial recall you may use the scroll keys to navigate through the journal entries.

If you are in manager mode (M), you can print out a copy of the activated receipt by pressing the
“Subtotal” key. If you print a copy of a table invoice, the endorsement message will be added
automatically.

Example: Search receipt number 15 and print out a copy:



5

PAGE

Sub

total

10. Programming

The programming of the POS Concerto / QTouch2 is classified in two parts: configuration and file
programming. First the requested functions must be activated in the configuration. This will allocate
the memory for each function. Then the pre-configured functions can be filled with user data in the
programming. Please note that the configuration can only be done by PC with the software QProg.
It is not possible to configure the POS systems directly. However, the file programming can be
done directly in X, Z or P mode. All functions, which were configured before, can be programmed.

This manual only gives a general overview of the programming. If you have further questions
please check our website www.quorion.de for special programming manuals or ask your local
QUORION dealer. He will gladly help you.

10.1 Programming of Date and Time

Programming the date and time is achieved in mode P, using the system keys “DATE” and “TIME”.
By default you will find it on the function keys “Table Split” and “Invoice” at QTouch2 or “CARD” at Concerto.

Enter the date in the format DDMMYYYY and confirm with the “DATE” key. The new date will be
activated immediately.

Enter the time in the format HHMM and confirm with the “TIME” key. The new time will be activated
immediately.

Example: Set new time 8:00 (only in P):

8

0

CARD

TIME

32

C

B

A

6

1

10.2 Easy PLU Programming

The easy programming of PLU’s is done in manager mode (M) only. To program a PLU enter the
code number of the data field you want to change and confirm with the “Subtotal” key. The
following codes are available:

1 Sales Price
2 Cost Price
3 Description
4 Description 2
5 Department Link
6 Add Stock
7 Subtract Stock
8 Minimum Stock

After selecting a data field, enter the new value, confirm it by pressing “Subtotal” again, and
choose a PLU to be programmed. This can be done either by pressing a direct PLU key or by
entering the number on the “PLU” key. If you want to continue programming articles, you may
repeat the same steps. To finish the programming mode press the key “Subtotal” without entry.

Flowchart:

CODE

M

Example: Change price of PLU 5 to 2.00 EUR:

Example: Change description of PLU 5 to ABC:

3

Example: Add 10 pieces to stock of PLU 5:

#

Sub

total

Sub

total

Sub

total

2

VALUE

00

Sub

total

Sub

total

RECORD

#

Sub

total

PLU

5

Sub

total

PLU

5

Sub

total

1

0

33

Sub

total

5

10.3 File Programming

Start programming either by entering the file number directly on the “TYPE” key or by pressing the
“TYPE” key without entry and selecting the file from the programming window. At the end of each
line the file number is shown in brackets for reference.

Please note that files, which are not activated in the configuration, will not be shown. The following
files are available:

1 Parameters 30 User Reports
2 Options 31 Balance Functions
3 Time Zones 32 Tables
4 Day of Week Zones 33 Rooms
5 Day of Month Zones 34 Accounts
6 Date Zones 36 Modifiers
7 Receipt Header 38 Endorsement Messages
8 Receipt Trailer 39 Keyboard 1
9 Slip Header 40 Macros
10 Slip Trailer 41 Menus
11 General Texts 42 Price Levels
12 Error Messages 43 Transaction Types
13 General Messages 44 Special Itemizers
14 Day Descriptors 45 Window Lookups
15 Month Descriptors 46 Condiments
16 Counters 47 Action Tables
17 Total Sales 48 Tare Table
18 Groups 49 Keyboard 2
19 Departments 97 IP Address
20 PLU 98 Password
21 Tax 99 Registers in network
22 Clerks 200 Create table map
23 Salespersons 201 Reset table map
24 Tenders 202 Remove all tables from map
25 Drawers 205 Read data from USB-stick
26 PO/RA 206 Write data to USB-stick
27 Discounts 210 Init GSM module
28 Corrections 305 Print program version
29 Foreign Currencies 306 Init printer logo

When the file has been selected, the first record will automatically be displayed. You can jump to
another record by entering the record number on the “Multiplication” key. Pressing the “X” key
without entry will select the next record.

The data field to be programmed can be selected by the cursor keys “PAGE UP”, “CURSOR UP”,
“PAGE DOWN”, “CURSOR DOWN”. When the field is selected just input the new data and confirm
with “ENTER”. When a field was modified, the new programming is automatically printed.

If you want to continue programming files, you may repeat the same steps. To finish the
programming mode press the key “TYPE” without entry.

34

Flowchart:



2

0 3





TYPE





CODE

P

Example: Change tax rate 1 to 9.00 %:

#

PLU

1

PLU

TYPE

PLU

TYPE

RECORD

#

CURSOR

X

9

10.4 Program Version and Test Routines

The POS Concerto / QTouch2 have a set of test routines
built-in to check certain hardware components and receive
information about the installed drivers and software
version.

Enter the test number in mode P and confirm with the key
“TYPE”. Please note the programming of the system keys.
By default the “TYPE” key is located on the key “PLU”.

The following test routines are available:

302 Display Test
305 Print out Program Version
306 Init printer
400 Transaction Test Direct Sale
401 Transaction Test Tables

Example: Print out the actual software version (only in P mode):

VALUE

00

--------------------------­F: 1v-WE
P: QC061010
C: CONCERTO
RAM: 8192K
SERIAL#: 1234567
MAC: 00 16 4B 00 01 0D

---------------------------

CASH

ENTER

CASH

ENTER

PLU

TYPE

PLU

TYPE

5

PLU

TYPE

35

11. Training Mode

The training mode is used to test all functions of the POS Concerto / QTouch2 without adding the
turnover to the reports. The report memory will not be changed and all counters remain constant.
Please note that in this mode all receipts will be automatically marked as „Training”.

In order to access the training mode, a pre-programmed training clerk must be signed-in. Training
mode will remain activated until a new clerk is assigned. You will have full access to all registration
and programming functions for testing and training purposes.

12. Instructions for Use

12.1 Use of the Touch Screen

The touch screen may only be touched with fingers. The use of pens, pencils or other sharp
objects may damage the screen. No liability is accepted for such damages.

12.2 Calibration of the Touch Screen

1. Switch on the POS Concerto / QTouch2.

2. If the picture of the Linux Penguin comes up, put your finger in the middle of the touch screen
and hold it depressed.

3. Still hold the touch screen depressed if the cash register program is started. After a few
seconds the calibration tool will launch.

4. Follow the instructions on the screen to calibrate the touch.

12.3 Power Supply and Interfaces

Please use the delivered power supply for the POS Concerto / QTouch2 only. The usage of other
power supplies may damage your POS system. No liability is accepted for such damages.

The interface connections should only be plugged if the system is switched off. Please note also
the maximum cable lengths of 5 meters for USB and 15 meters for RS232.

12.4 Cleaning

To clean your POS Concerto / QTouch2 please use a lint-free dry or slightly damp cloth only.
Disconnect the system from the power supply before cleaning. Do not use any abrasive
substances or agents containing solvents.

Special caution is required when cleaning the display. Be careful not to scratch the surface and
prevent any liquids from entering the housing.

In case of heavy pollution you may also use a damp cloth to clean the touch surface. Please use
only warm water or a special screen cleaner to damp the cloth. Never put the liquid directly on the
screen, but only on the cloth. The cloth should only be damp, but not wet!

The touch screen may only be touched with fingers. Do not use any pens, pencils or other sharp
objects which can scratch the surface. No liability is accepted for such damages.

36

12.5 Service and Maintenance

The POS Concerto / QTouch2 do not contain any components, which can be serviced or repaired
by the user. Please have all maintenance performed by a qualified QUORION dealer.
Unauthorized manipulations may lead to a loss of warranty.

12.6 Assembling of the Stand of POS QTouch2

1. The QTouch2 is delivered with a metal stand, which allows adjusting the tilt angle of the screen
from 0 to 60 degrees without steps.

2. You will find the stand at the bottom of the QTouch2 box below the ground paperboard.

3. To assemble put the QTouch2 with the front side at a firm horizontal surface. Take care, not to
scratch the screen! Now place the stand at the bottom side of the QTouch2 housing as shown
in the picture and fasten it with four screws M3 to the prepared holes.

4. Turn around the system and put it on the stand. The friction of the swivel joint is preset by
factory. You can turn the screen to any position, it will hold without fixing. If necessary you may
adjust the friction with a 10’ wrench at the horizontal screw.

4 x screw M3

37

13. Information on the Electromagnetic Compatibility and

Safety

CE Conformance

This QUORiON cash register conforms to the European Community’s EMV 2004/108 directive.
The cash register fulfills the following technical European requirements:

• EN 55022: “Norm values and measuring procedures for radio interference properties

characteristics of information technology devices“

• EN 55024: “Norm values and measuring procedures for the interference resistance

properties characteristics of information technology devices“

• EN 60950: “Security measurements for the installation of IT“

A "conformance explanation" in accordance with the directives and standards cited on top has
been delivered and can be reviewed with

QUORiON Data Systems GmbH
An der Klinge 6
99195 Erfurt
(Email: [e-mail]; web: www.quorion.de)

REMARK: If the cash register is installed in a system with other devices and components, all other
devices and components must each show EMV conformance to the norm. According to the EMV
2004/108 directive as well as EC and national laws, the system integrator is responsible to ensure
that the built system complies with regulations

Power Cord Exchange

The power cord can only be exchanged by a certified technician. The same type of cord has to be
used.

1.50.417274 BA-englisch GB Qtouch2-Concerto QUORION CE (Stand: 27.03.09)

38