• Unlock all locking mechanisms and ensure
that the door is free of obstructions.
General Cleaning Guidelines:
• All weather-stripping should be checked and
cleaned weekly.
• All glass, aluminum framing, and stainless
steel should be kept clean at all times. All
cleaning uids and applicators should be non-
abrasive.
• Bottom bases should always be kept clean
and clear of objects obstructing normal operation (i.e. - dirt, grease, paper, etc.).
General Maintenance:
• Slide rail should be kept clean of all dirt and
debris.
• Rails should be oiled with lightweight oil every
6 months.
• Hook lock & thumb turn should be cleaned of
all dirt and debris every 6 months.
To gain access to the internal components for each window the access panel
must be removed from the exterior of the
window - see arrows below.
Access Panel Removal:
To gain access to the slide rail system, the access cover panel must rst be removed. The cover panel is located at the top of the header on the
operator’s side of the window.
Remove the screws protruding from the cover
panel. - See arrow.
Please refer to the Trouble Shooting Section in
this manual for additional information on the window adjustments or service procedures.
Contact us at (800) 388-8307 for assistance or
for information on the nearest service center in
your area.
2. Realign the door and tighten screws using
non-permanent thread-lock.
Slide Rail Replacement:
1. Remove the screws holding the door bracket
to the slide rail (Note: These screws were installed with non-permanent thread-lock).
2. After removing the door, you now have access to the screws holding the slide rail (Part
#1917 or Fig. F) to the header. You may need
to slide the inner race of the rail to the left or
right to gain access to the inner screws.
3. Install new slide rail in reverse order it was
removed (Note: Please use non-permanent
thread-lock when replacing these screws).
4. Proper installation height of the door is at the
point where the door is free for movement
and that the weather-stripping makes a proper seal to the stainless steel base in a closed
position.
Door Guide Replacement:
1. Remove the screws holding the door bracket
to the slide rail.
2. Remove door.
3. Remove the screw holding the door guide pin
(Part #1014 or Fig. I).
4. Replace with a new door guide - Reinstall
screw with non-permanent thread-lock.
1. Quikserv Corp. MUST be notied of a warranty situation before any work is performed.
Otherwise, Quikserv Corp will not be responsible to pay for unauthorized work.
2. Quikserv Corp. requires the following on each
invoice submitted: an itemized account of work
performed detailing hours charged and parts
used, along with a short detailed description
of the problem noted.
3. Quikserv Corp. will authorize a set dollar
amount to be invoiced prior to performing services that will be rendered. This amount will
be determined from the initial call to the service company as a fair maximum. If additional
amounts are to be invoiced, they must be discussed with Quikserv Corp. prior to invoicing.
4. A service technician on a warranty service call
needs to call our customer service department
at (800) 388-8307 or (713) 849-5882 before
leaving the job site.
5. A service company representative needs to
call the store where the work is to be performed prior to going to that store. Set up a
date and approximate time of arrival and if it
is foreseen that the agreed upon time cannot
be met, contact the store and make other arrangements.
7. Quikserv Corp. needs to be notied of any extra parts - either to be sent back or to be kept
by the service technician. Any parts that were
replaced must be returned to Quikserv Corp.
if required verbally or on the service work order copy supplied with the parts sent by Quikserv Corp. If the parts are not returned, the
part cost + mark up will be deducted from the
service invoice.
8. A purchase order number will be given either
verbally or on the service work order from
Quikserv Corp. Please use this on all invoicing.
9. Work required on a window unit not covered
under Quikserv’s warranty must be reported
to Quikserv Corp. before work is begun.
10. Quikserv’s payment terms are net 30. The information above will help us assure the fast-
est and most efcient service possible. For
further information or if you have any questions, please do not hesitate to contact us at
(800) 388-8307.
Customer Service Department
6. Warranty parts sent to service companies are
parts previously decided on that should cover
the necessary repairs. Additional parts will be