Release Notes
Product
Web Browsers
(Remote Web Client)
Date
SuperLoader™ 3 V61 Firmware
Microsoft® Internet Explorer®, Mozilla
Fi
refox™
February 2009
Contents 0
Purpose of This Release ................................................................................................ 1
New Features and Enhancements............................................................................... 2
Compatibility Matrix..................................................................................................... 2
Resolved Issues .............................................................................................................. 3
Known Issues ................................................................................................................. 3
Documentation............................................................................................................... 8
Contacting Quantum..................................................................................................... 9
Purpose of This Release 0
The SuperLoader V61 Firmware release includes issues that were resolved as well
as currently known issues for this release of the product. These notes also provide
drive and auxiliary firmware compatibility information.
This document revision adds known Interne
Windows Server® 2008 to the Known Issues list (PCRs 17861, 17862, 17865, and
17866).
http://www.quantum.com for additional information about the
Visit
SuperLoader 3 and previous releases.
© February 2009 Quantum Corporation. All rights reserved. Document 5502229 Rev C
Quantum and the Quantum logo are registered trademarks of Quantum Corporation. DLT and SDLT are trademarks of Quantum
Corporation. Other trademarks may be mentioned herein which belong to other companies
t Explorer 7 (IE7) problems using
.
Release Notes
Document 5502229 Rev C
February 2009
New Features and Enhancements 0
None
Compatibility Matrix 0
See the following table for information on drive firmware compatibility with the
SuperLoader 3 V61 Firmware release. This information is current as of this product
release. For the most up to date information on Quantum Global Services, please visit:
www.quantum.com/support
Drive Firmware Versions
(SuperLoader 3 V61 Firmware Release)
Drive Type Drive Firmware Version
LTO-2 HH SCSI V1914
LTO-3 FH V2090 3301-600
LTO-3 HH SCSI V2041
LTO-3 HH SAS V2076 6316-800
HP LTO-3 nFC L63Z
HP LTO-4 SCSI B35Z
LTO-4 HH SAS V2141 4207-A00
VS160 V50
DLT-V4 V10
SDLT 600 SCSI V51
DLT-S4 SCSI V41
DLT-S4 nFC
V41
2 New Features and Enhancements
Release Notes
Document 5502229 Rev C
February 2009
Resolved Issues 0
This release of SuperLoader 3 V61 firmware resolved the following issues
PCR
Number
9611 (ATLca16897) The OCP and RMI IP information for SN
be different when setting via RMU
17101 Jammed Tape type (BF)
17672 Add logging of loader reported UAs to the Soft Error Log
17200 Remove IPv6 Gateway address
17603 Add magazine eject/insert information in soft queue
17686 When inserting magazines, a system timer
17571 Add logging of ADI task management requests
17448 RALU change: eliminate repeated log entries of "DIAG: Fail
buffer
17348 Provide text to support new ADI
17187 Add Telnet command to set link-local address
14716 Add statistic to Timer Stats for maximum time
17892 OCP Configuration->Ethernet->Subnet mask
17995 Factory reports wrong response to magazine
17929 Inform user to block both IPv4 and IPv6 addre
17873 User with Operator privilege can't access Support or Help link
17792 When data tape is in cleaning sl
during 2nd load, the tape is still considered a cleaning tape
17801 Loader log doesn't properly report drive serial number
17540 SCSI: source storage element address not
17521 Library hung on inquiry SCSI command, locked
17668 SCB release should remove SCB from use queue prior to
done after)
17588 Fix Ready and Not Ready transitioning for
19003 Invalid media error with the HP LTO-3 drive
19018 HP LTO-3 load failure
field from RMU
device activity values
ot and put into drive once, RMU disables autoclean, but
scription
De
MP and TIME server address can
overload soft error is logged
to the Soft Error Log
task is held off
doesn't match GUI
partial ejection between T40.16 and V54
ss in Client Authorization Control
updated when move source=destination
up. Had to power cycle to recover.
deallocating (currently this is
magazine removal and insertion
.
ed limits stat" that flood ring
Known Issues 0
This release of SuperLoader 3 V61 firmware has the following known issues:
Resolved Issues 3
Release Notes
Document 5502229 Rev C
February 2009
System 0
Code Update 0
PCR17902 — OCP Enable/Disable barcode doesn't give immediate power cycle
message
When changing the barcode scanner configuration on the OCP, the user is not
immediately notified that a power cycle is required. The user must hit the ESC key to get
to the top level before the message is displayed. However, until the user power cycles,
active operations from the OCP are not allowed.
PCR4564 — Firmware update fails with Firefox on Windows Vista 0
When performing a firmware update of the autoloader system code over the RMU, do not
use the combination of the Firefox browser on the Windows Vista® operating system. The
update can fail, but will not adversely affect the operation of the system. This has been
observed using V43 and later versions. Tech Bulletin 6-01828-07 “SuperLoader 3
Firmware Update Fails with Firefox on Windows Vista” has been issued. The IE7 browser
on Vista works without problem, and Firefox on Win 2003 works without problem. Other
combinations of browsers and operating systems may be fine.
0
Remote Management Unit (RMU)
PCR17898 — OCP gives no indication that drive FW is being updated 0
While updating drive code over SCSI, the OCP shows “Updating Drive” if the OCP is at
the top menu. If the OCP is at a submenu item, the message does not appear. Hitting the
ESC key to return to the top level shows the “Updating Drive” message. The message
shows periodically. While drive code is being updated, moves involving the drive are not
allowed.
PCR17770 — DFU utility doesn't FUP from v53 to T60 SL3 for LTO3 or LTO4 0
On systems with Quantum LTO3 SCSI drives (v2023) and LTO3 HH SAS drives (v2076),
when performing an autoloader code update over the primary interface using the DFU
application versions 1.3.9 or 1.3.10, the code update will fail. To perform the update, use
the RMU interface.
0
PCR17957 — Client Authorization Control - No error message for invalid characters
and bogus address is saved
On the RMU page, Configurations->Security, under the heading “Client Authorization
Control,” be sure that any IP address values that are entered contain valid characters. If
not, the invalid characters will simply be ignored, and the remaining valid characters will
be taken as the IP address. There will be no warning given to the user. This may or may
not produce intended results for the user.
0
PCR17976 — RMU Client Authorization Control Reset button does not gray out/
Enable IPV4/IPV6 address fields properly
On the RMU page, Configurations->Security, under the heading “Client Authorization
Control,” if the user chooses to reset the IP address fields, the user must press the “Reset”
4 Known Issues
0
Release Notes
Document 5502229 Rev C
February 2009
button twice in order to see proper gray-out behavior of any fields under a disabled
control address range.
PCR18052 — After enabling TLR from RMU library DHCP address set to 0.0.0.0 0
On the RMU’s Configuration page of LTO3 HH SAS and LTO4 HH SAS systems, when
the user enables or disables the SAS Transport Layer Retries (TLR), the user is requested
to power cycle the system. After power cycling, the user may be unable to connect a
browser to the system if it is configured to use DHCP address assignment. If this is the
case, one can use the OCP’s Status->Ethernet screen to check the IP address; it may be
0.0.0.0. If so, simply power cycle the system to recover the IP address.
PCR18216 — Setting static site local address to current router assigned mishandled0
With an existing static site local IPv6 address set, when setting the IPv6 address to a new
site local address that is the same as the current router-assigned site local address, the new
address is rejected without giving the user an error message that the address was rejected.
Also, when the new address is rejected, the prior old static site local address is removed
from the “Current Network Parameters” section on the Configuration page and is no
longer functional. To restore this site local connectivity, either clear the IPv6 address from
the RMU field and submit or enter a non-router-assigned address value.
PCR18376 — Unable to connect using IPv6 site and global address RH5.1 0
When using Red Hat 5.1, Firefox 1.5.0.12, or other browsers, you may not be able to
connect to the SuperLoader 3 system. This is caused by the operating system itself
directing network traffic to a virtual network interface. The failure is intermittent. Red Hat
5.0, Red Hat 4.0, and other operating systems work fine.
PCR17868 — Loses DHCP connection and gets "Software Error Type 50" and 0
PCR16961 — Unable to reconnect to network address, after several hours/days of
testing
If the SuperLoader 3 system is on a network with hosts that repeatedly accesses
unsupported ports, the SuperLoader 3’s network interface can lock up, and possibly get a
“Software Error Type 50” message on the OCP. This is not typically done in a customer
environment.
PCR18227 — Software Error Type 50 when changing from DHCP to Static IPv4
address
When using the RMU Configuration->Network page to set the IPv4 method of obtaining
an IP address, if one selects DHCP and submits this, and then unchecks DHCP and
submits a static IP address, and repeatedly does this sometimes up to 20 times, the
network interfaces can lock and require a power cycle or autoloader reset to clear this up.
In some rarer instances, up to 5 times can lock up the network interfaces.
0
0
Autoclean 0
PCR3928 — Autoclean doesn't start automatically on Quantum LT02HH (V1914) and
LTO3FH drive (V1994)
The autoclean feature does not work on Quantum LTO2-HH drives running V1914 and
Quantum LTO3-FH drives running V1994.
Known Issues 5
0
Release Notes
Document 5502229 Rev C
February 2009
Host Environment 0
PCR9621 — Append Write/Read test failed during Write Filemark for 0B/4E/00 0
For the S4 FC drive with firmware version V41, the host computer’s QLogic® FC driver
version 9.1.4.15 or later must be used. The driver version 8.2.0.10 has problems during
writing of a filemark.
PCR17488 — SCSI: Persistent Reserve Out APTPL (once set) does not persistent
across power cycle (universal, HPLTO4) and
PCR17487 — SCSI: Persistent Reserve Out register service action with APTPL bit
set is rejected (universal, HPLTO4) and
PCR17475 — SCSI: Persistent Reserve Out requests indicating type 1 or 5 are
rejected
HP LTO4 drives do not send persistent reserve/release commands on to the autoloader.
0
0
0
Windows Server 2008 0 When using Windows Server 2008 on a host computer to configure the RMU properly:
• Open Internet Explorer and select the menu items Tools -> Internet Options.
• Then select the Security tab.
• Set the following Custom Security Levels for the Internet.
• Under Miscellaneous, set Allow META REFRESH to Enable
•Under Scripting, set Active Scripting to Enable
When using Internet Explorer 7 on Windows Server 2008 to upload error logs, be sure to
configure IE7:
• Open Internet Explorer and select the menu items Tools -> Internet Options.
• Then select the Security tab.
• Select Custom Level and set the Downloads File download option to Enable.
PCR17874 — User with operator privilege can't access GUI IE7.0 Win2008 at 1st
access
When using Windows Server 2008, on the Configurations/Security page under “User
Administration,” if a user of type “Operator” is created, there will be problems when this
user tries to log back to the system using Internet Explorer 7. The problem only occurs
with this combination of browser and operating system. This occurs when the user opens
a new browser. The user is presented with a login screen, and the login attempt will fail.
To workaround this, cancel the login window, and select a page that does have operator
access, such as the Command page. The login will succeed.
0
When connecting Internet Explorer to a system, a Log-In pop up window may appear. On
Windows Server 2008, an Operator class user cannot login through this window. To login,
cancel this window, select a page that has Operator privilege, such as the Command page,
and login through that Log-In pop up window.
6 Known Issues
Release Notes
Document 5502229 Rev C
February 2009
PCR17894 — GUI shows HTML code in frames IE7 on Win2008 0
When using a browser on Windows Server 2008, occasionally HTML text appears on the
webpage. This text appears in the Status pane and on the main pages, usually during the
autorefresh. Simply refreshing the browser remedies the issue.
PCR18020 — Windows 2008 does not detect SL3 with VS160 drive 0
When using a SuperLoader 3 system with a V4 or VS160 drive (any version) and
Windows Server 2008 on the host computer, there are configurations where the
SuperLoader 3 is not recognized by the host computer. The configurations that have no
problems include an:
Adaptec® SCSI 39160 HBA or an
Adaptec SCSI 39320A HBA with an installed backup application from an ISV, such as
Backup Exec.
Known Issues 7
Release Notes
Document 5502229 Rev C
February 2009
The following PCRs describe errors when using Internet Explorer 7 on Windows Server
2008.
PCR17861 — Autoclean slot and IPv4 static fields not graying out
PCR17862 — Autoclean cannot be disabled from GUI 0
PCR17865 — Status frame Auto-refresh non-functional 0
PCR17866 — Library Operations click to select slot feature non-operational 0
Documentation 0
The following documents are currently available for the Quantum SuperLoader 3.
Document Number Document Title
81-81313 Quantum SuperLoader 3 Quick Start Guide
81-81317 Quantum SuperLoader 3 User’s Guide
81-81314 Magazine and Magazine Blank Removal/Replacement
Instructions
0
81-81856 User’s Guide Addendum - IPv6 Support
81-81245 SuperLoader 3 Failure Analysis Manual
81-81300 SuperLoader 3 Software Interface Guide
81-81750 SuperLoader 3 China RoHS Component List
8 Documentation
Release Notes
Document 5502229 Rev C
February 2009
Contacting Quantum 0
More information about this product is available on the Service and Support Website at
www.quantum.com/support. The Service and Support Website contains a collection of
information, including answers to frequently
software, firmware, and drivers through this site.
asked questions (FAQs). You can also access
For further assistance, or if training is desired,
Quantum Technical Assistance
Ce
nter in the USA:
For additional contact information:
To open a Service Request:
For the most updated information on Quantum Global Services, please visit:
www.quantum.com/support
contact Quantum:
+1 800-284-5101
www.quantum.com/support
www.quantum.com/esupport
Contacting Quantum 9
Loading...