Quantum superloader 3 User Manual

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81-81317-06 A01

SuperLoader™ 3

SuperLoader 3

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Quantum SuperLoader 3 User’s Guide, 81-81317-06 A01, May 2008.

Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to time without notice.

Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law.

TRADEMARK STATEMENT

Quantum, DLT, DLTtape, The Quantum Logo, and The DLTtape Logo are all registered trademarks of Quantum Corporation. SuperLoader, SDLT, and Super DLTtape are trademarks of Quantum Corporation.

Other trademarks may be mentioned herein which belong to other companies.

Quantum SuperLoader 3 User’s Guide iii

Contents

Preface xiii

Chapter 1 Introduction 1

Overview............................................................................................................. 1

Host Interfaces ............................................................................................ 2

Tape Drives.................................................................................................. 2

Front Panel................................................................................................... 2

SuperLoader 3 LTO-2................................................................................. 3

SuperLoader 3 LTO-3................................................................................. 3

SuperLoader 3 LTO-4................................................................................. 4

SuperLoader 3 VS160 ................................................................................. 4

SuperLoader 3 DLT-V4.............................................................................. 4

SuperLoader 3 SDLT 600.......................................................................... 5

SuperLoader 3 DLT-S4............................................................................... 5

Chapter 2 Installation and Configuration 6

Installation Overview........................................................................................ 7

SCSI Interface .............................................................................................. 7

Fibre Channel Interface.............................................................................. 8

SAS Interface ............................................................................................... 8

Quantum SuperLoader 3 User’s Guide iv

Choosing a Location ........................................................................................ 10

UL Requirements .............................................................................................11

Elevated Operating Ambient Temperature .......................................... 11

Reduced Air Flow..................................................................................... 11

Mechanical Loading ................................................................................. 11

Overloading the Circuit ........................................................................... 11

Reliable Earthing (Grounding) ............................................................... 11

SCSI Bus Requirements................................................................................... 12

Unpacking the Autoloader ............................................................................. 13

Accessories................................................................................................. 14

Rack Mounting the Autoloader ..................................................................... 15

Understanding Autoloader Features ............................................................15

General Features ....................................................................................... 15

Connecting Cables ........................................................................................... 18

Connecting SCSI and Power Cables ...................................................... 18

Connecting Fibre Channel and Power Cables...................................... 19

Connecting SAS and Power Cables........................................................ 21

Preparing the Host and Verifying the Connection ..................................... 23

Windows Operating System Support........................................................... 24

Autoloader Device Driver ....................................................................... 24

Tape Drive Device Driver........................................................................ 24

Bar Code Reader...............................................................................................26

DLTSage Dashboard........................................................................................ 26

Chapter 3 Operating the Autoloader 27

Operator's Panel Functionality ...................................................................... 27

Enter Passwords........................................................................................ 29

Logout......................................................................................................... 30

Using Cartridges .............................................................................................. 30

Inserting a Single Cartridge .................................................................... 31

Moving a Single Cartridge .....................

................................................. 33

Ejecting a Single Cartridge ...................................................................... 33

Using Magazines and Magazine Blanks....................................................... 35

Ejecting a Magazine..................................................................................36

Magazine Load/Unload Command ...................................................... 37

Installing a Magazine ............................................................................... 37

Manually Operating the Magazine ........................................................ 38

Viewing Status Information ........................................................................... 41

Viewing SuperLoader 3 Autoloader Status .......................................... 41

Viewing Firmware Version ..................................................................... 42

Viewing Element Status........................................................................... 43

Quantum SuperLoader 3 User’s Guide v

Viewing Tape Drive Status...................................................................... 44

Viewing Tape Drive Version................................................................... 44

Viewing Ethernet Information................................................................ 45

Running an Inventory ..................................................................................... 46

Data Compression............................................................................................ 46

Chapter 4 On-board Remote Management 47

On-board Remote Management Overview.................................................. 47

Opening On-board Remote Management............................................. 48

Viewing Status Information .................................................................... 49

Default Username and Password........................................................... 49

Time Display ............................................................................................. 49

Feedback on Pages.................................................................................... 50

Configurations Page ........................................................................................ 50

System Operations Options..................................................................... 50

Updates Page.................................................................................................... 61

Diagnostics Page .............................................................................................. 62

Running Diagnostic Tests........................................................................ 62

Viewing Error or History Logs............................................................... 62

Diagnostics................................................................................................. 63

Identification.............................................................................................. 63

Performing a System Reset...................................................................... 63

Commands Page .............................................................................................. 64

Inventory.................................................................................................... 64

Set to Home ............................................................................................... 64

Sequential Operations.............................................................................. 65

Chapter 5 Administration 66

Introduction ...................................................................................................... 67

Configuring the Autoloader........................................................................... 68

SCSI Autoloader........................................................................................ 70

SAS Autoloader......................................................................................... 70

Fibre Channel Autoloader....................................................................... 71

Setting Ethernet................................................................................................ 72

Setting the IP Address.............................................................................. 72

Setting the Subnet Mask .......................................................................... 73

Setting an IP Gateway .............................................................................. 74

System Time .............................................................................................. 74

Quantum SuperLoader 3 User’s Guide vi

Setting the Time Zone .............................................................................. 74

Setting the Date and Time ....................................................................... 75

Setting the Change Mode................................................................................ 76

Sequential Mode Operations................................................................... 77

Setting Security................................................................................................. 78

Setting Magazines ............................................................................................ 79

Setting Passwords ............................................................................................ 79

Getting Lost Passwords ........................................................................... 80

Chapter 6 Diagnostics 81

Power-on Self Test (POST).............................................................................. 82

Performing a POST................................................................................... 83

Interpreting the POST Results ................................................................ 83

Diagnostic Tests from the Front Panel.......................................................... 84

Setting the Security................................................................................... 84

Stopping a Diagnostic Test...................................................................... 85

Front Panel Diagnostic Tests................................................................... 86

On-board Remote Management Diagnostic Tests ...................................... 87

Diagnostics Using On-board Remote Management............................ 87

Chapter 7 Customer Replaceable Units (CRUs) 88

Replacing a Magazine or Magazine Blank ................................................... 88

Removing a Magazine.............................................................................. 89

Removing a Magazine Blank .................................................................. 89

Reinstalling a Magazine........................................................................... 90

Installing a Magazine Blank.................................................................... 90

Changing the Orientation........................................................................90

Rack Mounting the Autoloader ..................................................................... 93

General Preparation for Rack Mount Installation................................ 95

Stationary Rack Mount Ins

tallation ....................................................... 95

Chapter 8 Logs and Troubleshooting 102

Before Contacting Customer Support......................................................... 102

Autoloader Logs............................................................................................. 106

Log Types................................................................................................. 107

Retrieving the Hard Log........................................................................ 108

Quantum SuperLoader 3 User’s Guide vii

Hard Log Example.................................................................................. 109

Time Stamp.............................................................................................. 110

Error Fields ..............................................................................................111

Tape Drive Logs ............................................................................................. 120

Log Fields.................................................................................................120

POST Failure Logs ......................................................................................... 121

Returning the Autoloader for Service......................................................... 122

Preparing the Autoloader for Shipment.............................................. 122

Removing the Autoloader from a Rack............................................... 122

Packing the Autoloader ......................................................................... 123

Appendix A Specifications 124

Autoloader Specifications............................................................................. 125

Autoloader Performance Specifications .....................................................126

Autoloader Environmental Specifications ..

............................................... 129

Autoloader Power Specifications ................................................................ 130

Autoloader Vibration Specifications........................................................... 130

Autoloader Shock Specifications ................................................................. 131

Tape Drive Specifications .............................................................................131

LTO-2 Drive Specifications........................................................................... 132

Media Capacity ....................................................................................... 132

Media Specifications...............................................................................132

LTO-3 Drive Specifications........................................................................... 134

Media Capacity ....................................................................................... 134

Media Specifications...............................................................................134

LTO-4 Drive Specifications........................................................................... 136

Media Capacity ....................................................................................... 136

Media Specifications...............................................................................136

VS160 Drive Specifications ...........................................................................

138

Media Capacity ....................................................................................... 138

Media Specifications...............................................................................138

DLT-V4 Drive Specifications........................................................................ 140

Media Capacity ....................................................................................... 140

Media Specifications...............................................................................140

SDLT 600 Drive Specifications..................................................................... 142

Media Capacity ....................................................................................... 142

Media Specifications...............................................................................142

DLT-S4 Drive Specifications......................................................................... 144

Media Capacity ....................................................................................... 144

Media Specifications...............................................................................144

Quantum SuperLoader 3 User’s Guide viii

Appendix B Drive Error Logs 146

Tape Drive Error Logs...................................................................................146

Error Log Display ................................................................................... 146

SCSI Check Condition Error Logs........................................................ 147

Bugcheck Error Logs (SDLT 600 only)........................................................ 150

Event Error Logs (SDLT 600 only)............................................................... 152

A500: Hard Read Error .......................................................................... 152

A501: SDLT Hard Write Error .............................................................. 155

A502: SDLT Loader Communication Error ........................................ 157

A503: SDLT Drive Servo Error..............................................................158

A507/A508: Directory Read Failure/Directory Write Failure......... 163

Appendix C Regulatory Statements 170

FCC Statement................................................................................................ 170

Taiwan Statement .......................................................................................... 171

Japan Notice.................................................................................................... 171

Canadian Notice (Avis Canadien)...............................................................171

European Union Notice ................................................................................ 172

Product Safety Electrostatic Discharge .....

.................................................. 172

Grounding Methods ...................................................................................... 173

Environmental Compliance..........................................................................173

Disposal of Electrical and Electronic Equipment .

.................................... 174

Glossary 175

Index 188

Quantum SuperLoader 3 User’s Guide ix

Figures

Figure 1 Front Panel Overview................................................................ 16

Figure 2 Back Panel Overview................................................................. 17

Figure 3 Cable Connectors (SCSI Tape Drive)....................................... 18

Figure 4 Cable Connectors (Fibre Channel Tape Drive)...................... 20

Figure 5 Cable Connectors (SAS Tape Drive)........................................ 21

Figure 6 Front Panel .................................................................................. 28

Figure 7 Left Magazine ............................................................................. 35

Figure 8 System Menu Tree...................................................................... 69

Figure 9 Left Magazine ............................................................................. 91

Figure 10 Removing the Screws from the Handle.................................. 92

Figure 11 Clearance Requirements for Rack Mounting

......................... 94

Figure 12 Required Parts for Installation

................................................. 96

Figure 13 Installing Two Clip Nuts

........................................................... 97

Figure 14 Attaching Autoloader Brackets................................................ 98

Figure 15 Attaching Support Brackets...................................................... 99

Figure 16 Sliding Autoloader into Rack ................................................. 100

Figure 17 Front Alignment....................................................................... 100

Quantum SuperLoader 3 User’s Guide x

Figure 18 Connecting Support Brackets ................................................. 101

Figure 19 POST Failures Event Log Sample .......................................... 121

Quantum SuperLoader 3 User’s Guide xi

Tables

Table 1 Location Criteria......................................................................... 10

Table 2 Front Panel LEDs........................................................................ 29

Table 3 Autoloader Status....................................................................... 42

Table 4 Firmware Version Fields........................................................... 43

Table 5 Drive Status Fields ..................................................................... 44

Table 6 Drive Version Fields .................................................................. 45

Table 7 Ethernet Information Fields...................................................... 45

Table 8 POST Descriptions ..................................................................... 82

Table 9 Probable Cause and Possible Solutions ................................ 103

Table 10 Log Retrieval Methods ............................................................ 108

Table 11 Error Type Listing and Suggested Actions .......................... 113

Table 12 Log Field Descriptions............................................................. 120

Table 13 POST Failure Specific Fields................................................... 121

Table 14 Error Log Display Field Descriptions ................................... 147

Table 15 SCSI Check Condition Error Log Field Descriptions.......... 147

Table 16 Sense Key Field Definitions .................................................... 148

Table 17 ASC/ASCQ Field Descriptions.............................................. 149

Quantum SuperLoader 3 User’s Guide xii

Table 18 Bugcheck Log Field Descriptions........................................... 151

Table 19 Error Event Logs Field Descriptions ..................................... 152

Table 20 Hard Read Error/Hard Write Error Block Descriptor ....... 153

Table 21 Hard Read /Hard Write Error Field Descriptions .............. 153

Table 22 Hard Read Error/Hard Write Error Block Descriptor ....... 155

Table 23 Hard Read Error/Hard Write Error Field Descriptions..... 155

Table 24 Loader Communication Error Block Description................ 157

Table 25 Loader Communication Error Field Description................. 157

Table 26 Drive Servo Error Block Descriptor....................................... 158

Table 27 Drive Servo Error Field Descriptions .................................... 158

Table 28 Directory Read Failure/Write Failure Block Descriptor ....163

Table 29 Directory Read/Write Failure Field Descriptions............... 164

Quantum SuperLoader 3 User’s Guide xiii

Preface

This document serves as an easy-to-use information source to familiarize Quantum customers and systems professionals with the SuperLoader 3 autoloader.

Audience

The primary audience for this document consists of end users installing and using the SuperLoader 3 autoloader.

Purpose

This document provides information on the SuperLoader 3 including:

• Product description

• Installation instructions

• Operation instructions

• Remote as well as front-panel administration of the autoloader

• Diagnostics

• Customer Replaceable Unit (CRU) procedures

• System log files as well as error logs

• Troubleshooting

• Specifications

• Regulatory compliance and statements

Preface

Quantum SuperLoader 3 User’s Guide xiv

Document Organization

This document is organized as follows:

• Chapter 1,

Introduction, provides a brief product overview.

• Chapter 2,

Installation and Configuration, describes a typical

installation, SCSI bus requirements, accessories, selecting a location for the autoloader, UL requirements, features and a product overview as well as a product components identification, the bar code reader, identifying product components, SCSI (or Fibre Channel or SAS) and power cable connection, preparing the host and verifying the connection, and installing device drivers.

• Chapter 3,

Operating the Autoloader, provides information about

Operator Control Panel functionality, using cartridges, magazines and magazine blanks, viewing status information, running an inventory and data compression.

• Chapter 4,

On-board Remote Management, provides an On-board

Remote Management overview, including the Configurations, Updates, Diagnostics and Commands pages.

• Chapter 5,

Administration, describes configuring the autoloader,

setting the SCSI ID, Ethernet, time, change mode, security, magazines, and passwords.

• Chapter 6,

Diagnostics, provides POST information and diagnostic

test information using the front panel and On-board Remote Management.

• Chapter 7,

Customer Replaceable Units (CRUs), includes information

about components you can service yourself.

• Chapter 8,

Logs and Troubleshooting, provides log descriptions,

troubleshooting information, and information on returning the autoloader for service.

• Appendix A,

Specifications, provides autoloader and tape drive

specifications.

• Appendix B,

Drive Error Logs, lists tape drive errors and SCSI check

condition error logs, as well as bugcheck and event error logs for the SDLT 600 only.

• Appendix C,

Regulatory Statements, lists the applicable regulatory

statements for the autoloader.

This document concludes with a glossary and index.

Preface

Quantum SuperLoader 3 User’s Guide xv

Notational Conventions

This document uses the following conventions:

• Right side of the autoloader — Refers to the right side as you face the component being described.

• Left side of the autoloader — Refers to the left side as you face the component being described.

• Power cycle — Means to turn the autoloader or system on, then turn them off (or off, then on).

• Dimensions in figures — All dimensions are shown with no units specified (Inches understood unless otherwise specified).

Related Documentation

Documents related to the Quantum SuperLoader 3 are shown below:

Note: Notes emphasize important information related to the main

topic.

Caution: Cautions indicate potential hazards to equipment and are

included to prevent damage to equipment.

Warning: Warnings indicate potential hazards to personal safety and

are included to prevent injury.

Document No. Document Title Document Description

81-81313 Quantum

SuperLoader 3 Quick Start Guide

This guide contains a sequence of steps recommended for unpacking, installing, and setting up your autoloader.

81-81237 How to Ship the

Quantum SuperLoader

This guide provides information on the proper packing for returning the autoloader for repair.

Preface

Quantum SuperLoader 3 User’s Guide xvi

SCSI-2 Specification 0

The SCSI-2 communications specification is the proposed American National Standard for information systems, dated March 9, 1990. Copies may be obtained from:

Global Engineering Documents 15 Inverness Way, East Englewood, CO 80112 (800) 854-7179 or (303) 397-2740

Contacts

Quantum company contacts are listed below.

Quantum Corporate Headquarters 0

To order documentation on the SuperLoader 3 Autoloader or other products, contact:

Quantum Corporation (Corporate Headquarters) 1650 Technology Drive, Suite 700 San Jose, CA 95110-1382

Technical Publications

To comment on existing documentation send e-mail to:

doc-comments@quantum.com

Quantum Home Page 0

Visit the Quantum home page at:

www.quantum.com

Preface

Quantum SuperLoader 3 User’s Guide xvii

Getting More Information or Help

StorageCare™, Quantum’s comprehensive service approach, leverages advanced data access and diagnostics technologies with crossenvironment, multi-vendor expertise to resolve backup issues faster and at lower cost.

Accelerate service issue resolution with these exclusive Quantum StorageCare services:

•

Service and Support Website - Register products, license software,

browse Quantum Learning courses, check backup software and operating system support, and locate manuals, FAQs, firmware downloads, product updates and more in one convenient location. Benefit today at: www.quantum.com/support

•

eSupport - Submit online service requests, update contact

information, add attachments, and receive status updates via email. Online Service accounts are free from Quantum. That account can also be used to access Quantum’s Knowledge Base, a comprehensive repository of product support information. Sign up today at:

www.quantum.com/support

For further assistance, or if training is desired, contact Quantum Technical Assistance Center:

North America: +1-800-284-5101

UK, France and Germany 00800 4 QUANTUM

EMEA +44 1256 848 766

For worldwide support: www.quantum.com/contactsupport

For the most up to date information on Quantum Global Services, please visit www.quantum.com/support

Preface

Quantum SuperLoader 3 User’s Guide xviii

Quantum SuperLoader 3 User’s Guide 1

Chapter 1

1Introduction

Overview

Data backup is essential to protect irreplaceable information. Backing up data to magnetic tape is an easy, cost-efficient method used by many small and medium businesses. However, most enterprises have so much data that a single backup tape is not enough; the information has to be spread across numerous tapes. To avoid constantly changing tapes manually, many tape backup systems include a Quantum SuperLoader 3 autoloader.

Each autoloader is a robot that includes a tape drive and one or two magazines for tape cartridges. The user's application can automatically load and unload tape cartridges as required for data backup or data retrieval. Quantum SuperLoader 3 autoloaders provide a compact, high capacity, but low cost method for simple, unattended data backup.

Chapter 1 Introduction

Overview

Quantum SuperLoader 3 User’s Guide 2

Host Interfaces 1

The Quantum SuperLoader 3 connects to your host server via a SCSI, Fibre Channel, or Serial Attached SCSI (SAS) connection allowing the host to send data and commands automatically. You can also connect to the autoloader using an Ethernet connection to perform administrative functions and download system updates.

Tape D rive s 1

Your Quantum SuperLoader 3 contains one of the following tape drives and one or two magazines capable of containing up to eight tape cartridges each.

• S

uperLoader 3 LTO-2 (SCSI)

• SuperLoader 3 LTO-3

(SCSI, Fibre Channel, or SAS)

• SuperLoader 3 LTO-4

(SCSI or SAS)

• SuperLoader 3 VS160

(SCSI)

• SuperLoader 3 DLT-V4

(SCSI)

• SuperLoader 3 SDLT

600 (SCSI)

• SuperLoader 3 DLT-S4

(SCSI or Fibre Channel)

Front Panel 1

The front panel on the autoloader includes a liquid crystal display (LCD) screen and four function keys. A scrolling menu on the LCD screen allows you to obtain information from the autoloader and enter commands. The front panel also includes two light emitting diodes (LEDs) indicating the autoloader's ready status and error status.

A single tape cartridge can be inserted directly into the tape drive via a password-protected mailslot on the front panel (provided there is no cartridge already in the drive). You can also load a tape cartridge into a magazine slot (provided there is no cartridge already in the slot).

Chapter 1 Introduction

Overview

Quantum SuperLoader 3 User’s Guide 3

SuperLoader 3 LTO-2 1

This autoloader is SCSI-3 compatible and operates as a single SCSI ID/ two LUN data storage device.

The Quantum SuperLoader 3 LTO-2 autoloader is equipped with a Quantum LTO-2 tape drive and contains up to sixteen Ultrium 2 data cartridges when utilizing two magazines, providing a compressed capacity of 6.4 Terabytes and a sustained data transfer rate of 93.6 GB per hour (native) or as high as 187.2 GB per hour compressed (assuming 2:1 compression).

The autoloader is compatible with the most popular operating systems and environments supporting a Ultra 160 SCSI-3 LVD interface but requires direct support from the operating system or a compatible backup application to take full advantage of its many features.

SuperLoader 3 LTO-3 1

This autoloader is SCSI-3 compatible and operates as a single SCSI ID/ two LUN data storage device. It is also available as a Fibre Channel or Serial Attached SCSI (SAS) data storage device.

The Quantum SuperLoader 3 autoloader is equipped with a LTO-3 tape drive and contains up to sixteen Ultrium 3 data cartridges when utilizing two magazines, providing a compressed capacity of 12.8 Terabytes and a sustained data transfer rate of 245 GB per hour (native) or as high as 490 GB per hour compressed (assuming 2:1 compression).

Fibre Channel can support up to 126 devices in a loop configuration. Longwave transceivers (with Fibre Channel cable) support distances up to 10 kilometers; short pulsewave transceivers (with Fibre Channel cable) support distances up to 500 meters.

The Fibre Channel version of the SuperLoader 3 LTO-3 operates at speeds up to 2 Gigabits (Gb)/second.

Chapter 1 Introduction

Overview

Quantum SuperLoader 3 User’s Guide 4

SuperLoader 3 LTO-4 1

This autoloader is SCSI-3 compatible and operates as a single SCSI ID/ two LUN data storage device. It is also available as a Serial Attached SCSI (SAS) data storage device.

The Quantum SuperLoader 3 autoloader is equipped with a LTO-4 tape drive and contains up to sixteen Ultrium 4 data cartridges when utilizing two magazines, providing a compressed capacity of 25.6 Terabytes and a sustained data transfer rate of 432 GB per hour (native) or as high as 864 GB per hour compressed (assuming 2:1 compression).

The autoloader is compatible with the most popular operating systems and environments supporting a Ultra 320 SCSI-3 LVD interface but requires direct support from the operating system or a compatible backup application to take full advantage of its many features.

SuperLoader 3 VS160 1

This autoloader is SCSI-3 compatible and operates as a single SCSI ID/ two LUN data storage device.

The Quantum SuperLoader 3 VS160 autoloader is equipped with a Quantum VS160 tape drive and contains up to sixteen Quantum VS1 data cartridges when utilizing two magazines, providing a compressed capacity of 2.5 TB and a sustained data transfer rate of 28.8 GB per hour (native) or as high as 57.6 GB per hour compressed (assuming 2:1 compression).

The autoloader is compatible with the most popular operating systems and environments supporting a SCSI LVD interface but requires direct support from the operating system or a compatible backup application to take full advantage of its many features.

SuperLoader 3 DLT-V4 1

This autoloader is SCSI-3 compatible and operates as a single SCSI ID/ two LUN data storage device.

The Quantum SuperLoader 3 autoloader DLT-V4 is equipped with a Quantum DLT-V4 tape drive and contains up to sixteen DLT VS1 data cartridges when utilizing two magazines, providing a compressed capacity of 5.1 Terabytes and a sustained data transfer rate of 36 GB per hour (native) or as high as 72 GB per hour compressed (assuming 2:1 compression).

Chapter 1 Introduction

Overview

Quantum SuperLoader 3 User’s Guide 5

SuperLoader 3 SDLT 6001

This autoloader is SCSI-3 compatible and operates as a single SCSI ID/ two LUN data storage device.

The Quantum SuperLoader 3 SDLT 600 autoloader is equipped with a Quantum SDLT 600 tape drive and contains up to sixteen SDLT II data cartridges when utilizing two magazines, providing a compressed capacity of 9.4 Terabytes and a sustained data transfer rate of 129.6 GB per hour (native) or as high as 259.2 GB per hour compressed (assuming 2:1 compression).

The autoloader is compatible with the most popular operating systems and environments supporting a 16-bit Ultra 160 SCSI-3 LVD interface but requires direct support from the operating system or a compatible backup application to take full advantage of its many features.

SuperLoader 3 DLT-S4 1

This autoloader is SCSI-3 compatible and operates as a single SCSI ID/ two LUN data storage device. It is also available as a Fibre Channel data storage device.

The Quantum SuperLoader 3 DLT-S4 autoloader is equipped with a Quantum DLT-S4 tape drive and contains up to sixteen DLTtape S4 data cartridges when utilizing two magazines, providing a compressed capacity of 25.6 Terabytes and a sustained data transfer rate of 216 GB per hour (native) or as high as 432 GB per hour compressed (assuming 2:1 compression).

The autoloader is compatible with the most popular operating systems and environments supporting an Ultra 320 SCSI-3 LVD interface but requires direct support from the operating system or a compatible backup application to take full advantage of its many features.

The Fibre Channel version of the SuperLoader 3 DLT-S4 operates at speeds up to 4 Gigabits (Gb)/second.

Quantum SuperLoader 3 User’s Guide 6

Chapter 2

2Installation and Configuration

This chapter covers all aspects of installing the autoloader in your location. The following information is available:

• “

Installation Overview” on page 7

• “

Choosing a Location” on page 10

• “

UL Requirements” on page 11

• “

SCSI Bus Requirements” on page 12

• “

Unpacking the Autoloader” on page 13

• “

Rack Mounting the Autoloader” on page 15

• “

Understanding Autoloader Features” on page 15

• “

Front Panel Overview” on page 16

• “

Back Panel Overview” on page 17

• “

Connecting Cables” on page 18

• “

Preparing the Host and Verifying the Connection” on page 23

• “

Windows Operating System Support” on page 24

• “

Bar Code Reader” on page 26

• “

DLTSage Dashboard” on page 26

Chapter 2 Installation and Configuration

Installation Overview

Quantum SuperLoader 3 User’s Guide 7

Installation Overview

The SuperLoader 3 is a SCSI device that interfaces to your host computer (see S

CSI Interface).

A Fibre Channel version of the autoloader is available when equipped with a LTO-3 or DLT-S4 native Fibre Channel tape drive (see Fibre

Channel Interface).

A Serial Attached SCSI (SAS) version of the autoloader is available when equipped with a LTO-3 or LTO-4 SAS tape drive (see SAS Interface

SCSI Interface 2

Installing the SCSI autoloader consists of the following steps, which are explained in more detail later in this section:

1 Prepare to install your new Quantum SuperLoader 3 autoloader (see

“

Choosing a Location” on page 10).

2 Identify the proper SCSI bus types (see “

SCSI Bus Requirements” on

page 12).

3 Identify the accessories that come with the autoloader (see

“

Accessories” on page 14).

4 Install the autoloader in a computer rack or select a table or desktop

near the host server. If installing a rack mount unit, refer to “

Rack

Mounting the Autoloader” on page 93.

5 Shut down or turn off the server and all devices attached to the

server.

6 Attach the SCSI cable to the autoloader and server's SCSI host

adapter (see “

Connecting SCSI and Power Cables” on page 18).

7 Attach the power cable to the autoloader and plug in the power cable

to the nearest power outlet (see “

Connecting SCSI and Power Cables”

on page 18). Power the autoloader on to ensure it passes the power on self-test (POST).

8 Set the SCSI ID for the autoloader (see “

SCSI Autoloader” on

page 70).

9 Set up the host and verify the connection (see “

Preparing the Host

and Verifying the Connection” on page 23).

Chapter 2 Installation and Configuration

Installation Overview

Quantum SuperLoader 3 User’s Guide 8

10 Install the device drivers (see “Windows Operating System Support”

on page 24.

Fibre Channel Interface 2

Installing the Fibre Channel autoloader consists of the following steps, which are explained in more detail later in this section:

1 Prepare to install your new Quantum SuperLoader 3 autoloader (see

“

Choosing a Location” on page 10).

2 Identify the accessories that come with the autoloader (see

“

Accessories” on page 14).

3 Install the autoloader in a computer rack or select a table or desktop

near the host server. If installing a rack mount unit, refer to “

Rack

Mounting the Autoloader” on page 93.

4 Attach the Fibre Channel cable to the autoloader and a Fibre Channel

switch or the server's Fibre Channel host adapter (see “

Connecting

Fibre Channel and Power Cables” on page 19).

5 Attach the power cable to the autoloader and plug in the power cable

to the nearest power outlet (see “

Connecting Fibre Channel and Power Cables” on page 19). Power the autoloader on to ensure it

passes the power on self-test (POST).

6 Install the device drivers (see “

Windows Operating System Support”

on page 24).

SAS Interface 2

Installing the Serial Attached SCSI (SAS) autoloader consists of the following steps, which are explained in more detail later in this section:

1 Prepare to install your new Quantum SuperLoader 3 autoloader (see

“

Choosing a Location” on page 10).

2 Identify the accessories that come with the autoloader (see

“

Accessories” on page 14).

3 Install the autoloader in a computer rack or select a table or desktop

near the host server. If installing a rack mount unit, refer to “

Rack

Mounting the Autoloader” on page 93.

4 Attach the SAS cable to the autoloader and a Fibre Channel switch or

the server's Fibre Channel host adapter (see “

Connecting SAS and

Power Cables” on page 21).

Chapter 2 Installation and Configuration

Installation Overview

Quantum SuperLoader 3 User’s Guide 9

5 Attach the power cable to the autoloader and plug in the power cable

to the nearest power outlet (see “

Connecting SAS and Power Cables”

on page 21). Power the autoloader on to ensure it passes the power on self-test (POST).

6 Install the device drivers (see “

Windows Operating System Support”

on page 24).

Chapter 2 Installation and Configuration

Choosing a Location

Quantum SuperLoader 3 User’s Guide 10

Choosing a Location

The autoloader is designed to fit in a standard 19-inch rack using either the long or short brackets (depending on the depth of the rack). Choose a location that meets the following criteria (see appendix A,

Specifications).

The autoloader uses standard rack mounting hardware.

Table 1 Location Criteria

Criteria Description

Rack requirements Standard 19-inch rack with 2U of clearance.

Room temperature 10–35° C (50–95° F)

Power source AC power voltage: 100–127 VAC; 200–240 VAC

Line frequency: 50–60 Hz

Note: Locate the AC outlet near the autoloader. The AC power cable is the

product’s main disconnect device and must be easily accessible at all times.

Weight 14.1 kg (31 lb) unloaded

17.2 kg (38 lb) loaded with 2 magazines, 16 cartridges

Air Quality Minimize sources of particulate contamination. Avoid areas near frequently

used doors and walkways, cooling or exhaust vents, stacks of supplies that collect dust, printers, and smoke-filled rooms.

Caution: Excessive dust and debris can damage tapes and tape drives.

Humidity 20–80% RH (non-condensing)

Clearance Back: Minimum of 43.2 cm (17 in.)

Front: Minimum of 68.6 cm (27 in.) Sides: Minimum of 5.08 cm (2 in.)

Chapter 2 Installation and Configuration

UL Requirements

Quantum SuperLoader 3 User’s Guide 11

UL Requirements

Elevated Operating Ambient Temperature 2

When installed in a closed multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than the room ambient. Therefore, consideration should be given to installing the equipment in an environment compatible with the manufacturer’s maximum recommended ambient temperature.

Reduced Air Flow 2

Installation of the equipment in a rack should be such that the amount of air flow required for safe operation of the equipment is not compromised.

Mechanical Loading 2

Mounting of the equipment in a rack should be such that a hazardous condition is not achieved due to uneven mechanical loading.

Overloading the Circuit 2

Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of circuits might have on overcurrent protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing the concern.

Reliable Earthing (Grounding) 2

Reliable earthing of rack-mounted equipment should be maintained. Particular attention should be given to supply connections other than direct connections to the branch circuit, such as use of power strips.

Chapter 2 Installation and Configuration

SCSI Bus Requirements

Quantum SuperLoader 3 User’s Guide 12

SCSI Bus Requirements

There are minor differences between the Quantum SuperLoader 3 LTO-2 and the Quantum SuperLoader 3 VS160/SDLT 600 autoloaders.

SuperLoader 3 LTO-2

You must connect the Quantum SuperLoader 3 LTO-2 to one of the following SCSI bus types:

• Ultra2 SCSI Low-voltage Differential (LVD), Single-ended (SE) SCSI bus

SuperLoader 3 VS160/SDLT 600

You must connect the Quantum SuperLoader 3 VS160 or the Quantum SuperLoader 3 SDLT 600 to one of the following SCSI bus types:

• Ultra 320 SCSI-3, LVD SE SCSI bus

• Ultra 160 SCSI-3, LVD SE SCSI bus

General Information

Your SCSI host adapter card must also support the SCSI bus type used to connect the autoloader. If you use a LVD SCSI bus, use a host adapter card with a connection for a high-density (HD) 68-pin cable.

Note: The autoloader is not compatible with a High-voltage

Differential (HVD) SCSI bus.

Note: If you use a single-ended (SE) SCSI bus, the tape drive’s

performance is limited to the maximum data transfer speed of the bus.

Note: The maximum number of autoloaders supported per SCSI bus

is two.

Chapter 2 Installation and Configuration

Unpacking the Autoloader

Quantum SuperLoader 3 User’s Guide 13

Unpacking the Autoloader

Before you begin, clear a desk or table so that you have room to unpack the autoloader. Ensure that the work area is free from conditions that could cause electrostatic discharge (ESD). Discharge static electricity from your body by touching a known grounded surface, such as your computer's metal chassis.

The

Quantum SuperLoader 3 Quick Start Guide included in the packaging

describes how to unpack and inspect your autoloader correctly. Please locate the

Quantum SuperLoader 3 Quick Start Guide and follow the

directions.

Unpack your new Quantum SuperLoader 3 autoloader carefully and inspect it for any damage that might have occurred during shipping.

1 Inspect the shipping box for damage. If you notice any damage,

report it to the shipping company immediately.

2 Open the shipping box and remove the accessories package. Set the

accessories package aside for now.

3 Lift the autoloader and padding out of the box and place it on the

work surface, top facing up. Do not set the autoloader on either end or

sides.

4 Carefully remove the shipping padding from the left and right sides

of the autoloader. Then remove the bag from the autoloader.

Note: The autoloader may not work with multiple SCSI LUNS when

attached to a RAID controller. The autoloader is not recommended for use with a RAID controller. If this problem occurs, it is recommended that the autoloader be attached to a separate SCSI bus controller on the host or server.

Caution: If the room in which you are working differs from the

temperature in which the autoloader was shipped or stored by 15° C (30° F) or more, let the autoloader acclimate to the surrounding environment for at least 12 hours before opening the shipping carton.

Chapter 2 Installation and Configuration

Unpacking the Autoloader

Quantum SuperLoader 3 User’s Guide 14

5 Save the packing materials in case you need to move or ship the

autoloader in the future.

Accessories 2

The following accessories are shipped with the Quantum SuperLoader 3 autoloader with a SCSI, Fibre Channel, or SAS interface:

• Quantum SuperLoader 3 Quick Start Guide

• SCSI tape drive kits

• SCSI host or server cable

• SCSI terminator (not included with Serial Attached SCSI)

• Fibre Channel tape drive kits

• Fibre Channel cable

• Hardware to rack mount the autoloader

• T8 and T10 TORX

L-Key drivers

• One magazine blank

•Power cable

• Documentation CD containing all documentation in Adobe

Portable

Document Format (PDF)

•Bar code labels

Chapter 2 Installation and Configuration

Rack Mounting the Autoloader

Quantum SuperLoader 3 User’s Guide 15

Rack Mounting the Autoloader

To rackmount the autoloader, you need to select an open 2U computer rack location near the server that will host the autoloader.

For instruction on mounting the autoloader in a standard 19-inch rack, see “

Rack Mounting the Autoloader” on page 93.

Understanding Autoloader Features

General Features 2

The autoloader is compatible with most operating systems and environments that support the SCSI, Fibre Channel, or SAS (Serial Attached SCSI) interface, but requires either direct support from the operating system or a compatible backup application to take full advantage of its many features.

Caution: Whenever you power cycle the autoloader, allow 10

seconds before turning the power back on. The power supply requires at least two to three seconds for the capacitors to discharge. This ensures a complete system reset on power down and may avoid system errors.

Chapter 2 Installation and Configuration

Understanding Autoloader Features

Quantum SuperLoader 3 User’s Guide 16

Figure 1 Front Panel Overview

1Power switch

2 Mailslot

3 Front panel LEDs

4 Front panel LCD screen

5 Function keys

6 Left magazine (or blank)

7 Right magazine (or blank)

Chapter 2 Installation and Configuration

Understanding Autoloader Features

Quantum SuperLoader 3 User’s Guide 17

Figure 2 Back Panel Overview

1 68-pin HD SCSI connectors, or a Fibre Channel or SAS

connector

2Fan vent

3 Power connector

4 Remote management Ethernet connector

5Power switch

Note: If the cover must be taken off, there are 26 screws that need to

be removed.

Chapter 2 Installation and Configuration

Connecting Cables

Quantum SuperLoader 3 User’s Guide 18

Connecting Cables

Connecting SCSI and Power Cables 2

To connect the SCSI and power cables to the autoloader, follow these steps:

1 Shut down and turn off the selected server. Turn off all attached

accessory devices, such as printers and other SCSI devices.

2 Attach one end of the SCSI cable (included in the accessory kit) to one

of the connectors on the back panel of the autoloader (see figure3

Figure 3 Cable Connectors (SCSI Tape Drive)

3 Attach the other end of the SCSI cable to the connector on the SCSI

host adapter or to the connector on the previous device on the SCSI bus.

If the supplied SCSI cable does not fit the connector on your SCSI host adapter, you either have an incompatible SCSI host adapter or you need to purchase a cable adapter. Contact your service representative or your SCSI host adapter manufacturer for information.

SCSI terminator

Ethernet cable

SCSI cable

Chapter 2 Installation and Configuration

Connecting Cables

Quantum SuperLoader 3 User’s Guide 19

4 Attach the terminator to the remaining SCSI connector on the back

panel of the autoloader (if the autoloader is the last or only device on the SCSI bus). Otherwise, attach the cable to the next device on the SCSI bus. Make sure that the last device on the SCSI bus is properly terminated.

5 Attach one end of your Ethernet cable to the Ethernet port on the

back panel of the autoloader for remote management.

6 Attach the other end of the Ethernet cable to your host network port

or router.

7 Attach the female connector of the power cable to the power

connector on the back panel of the autoloader (see figure2

8 Plug in the power cable to the nearest properly grounded power

outlet.

9 Plug in the host server or workstation and all attached devices.

10 Turn on the autoloader by setting the power switch on the back

panel to the

ON position. Turn on any other devices you turned off

earlier. Check the LCD screen to make sure the autoloader is receiving power. If it is not, check the power connections and your power source.

During the power on self-test (POST), both LEDs are illuminated briefly, followed by only the Ready/Activity LED flashing. When the initialization sequence is complete, the LCD screen displays the

Home

screen.

11 Turn on the server.

Connecting Fibre Channel and Power Cables 2

To connect the Fibre Channel and power cables to the autoloader, follow these steps:

1 Attach one end of the Fibre Channel cable (included in the accessory

kit) to the Fibre Channel connector on the back panel of the autoloader (see figure4

Chapter 2 Installation and Configuration

Connecting Cables

Quantum SuperLoader 3 User’s Guide 20

Figure 4 Cable Connectors (Fibre Channel Tape Drive)

2 Attach the other end of the Fibre Channel cable to the Fibre Channel

host.

3 Attach one end of your Ethernet cable to the Ethernet port on the

back panel of the autoloader for remote management.

4 Attach the other end of the Ethernet cable to your host network port

or router.

5 Attach the female connector of the power cable to the power

connector on the back panel of the autoloader (see figure2

6 Plug in the power cable to the nearest properly grounded power

outlet.

7 Turn on the autoloader by setting the power switch on the back

panel to the

ON position. Turn on any other devices you turned off

earlier. Check the LCD screen to make sure the autoloader is receiving power. If it is not, check the power connections and your power source.

Fibre Channel cable

Ethernet cable

Chapter 2 Installation and Configuration

Connecting Cables

Quantum SuperLoader 3 User’s Guide 21

During the power on self-test (POST), both LEDs are illuminated briefly, followed by only the Ready/Activity LED flashing. When the initialization sequence is complete, the LCD screen displays the

Home

screen.

Connecting SAS and Power Cables 2

To connect the SAS and power cables to the autoloader, follow these steps:

1 Attach one end of the SAS cable (included in the accessory kit) to the

SAS connector on the back panel of the autoloader (see figure5

Figure 5 Cable Connectors (SAS Tape Drive)

2 Attach the other end of the SAS cable to the SAS host.

3 Attach one end of your Ethernet cable to the Ethernet port on the

back panel of the autoloader for remote management.

4 Attach the other end of the Ethernet cable to your host network port

or router.

5 Attach the female connector of the power cable to the power

connector on the back panel of the autoloader (see figure2

SAS cable

Ethernet cable

Chapter 2 Installation and Configuration

Connecting Cables

Quantum SuperLoader 3 User’s Guide 22

6 Plug in the power cable to the nearest properly grounded power

outlet.

7 Turn on the autoloader by setting the power switch on the back

panel to the

ON position. Turn on any other devices you turned off

earlier. Check the LCD screen to make sure the autoloader is receiving power. If it is not, check the power connections and your power source.

During the power on self-test (POST), both LEDs are illuminated briefly, followed by only the Ready/Activity LED flashing. When the initialization sequence is complete, the LCD screen displays the

Home

screen.

Chapter 2 Installation and Configuration

Preparing the Host and Verifying the Connection

Quantum SuperLoader 3 User’s Guide 23

Preparing the Host and Verifying the Connection

If necessary, install a SCSI, Fibre Channel, or SAS host adapter, software, and compatible drivers. Refer to the manuals for the host computer and SCSI, Fibre Channel, or SAS host adapter for detailed instructions. In addition, follow these general guidelines:

• When the host server is powered on, install software, and/or drivers that are compatible with the autoloader (see “

Windows Operating System Support” on page 24). Software compatibility information is

available at www.quantum.com

. Most backup software packages require an additional module to communicate with the autoloader robotics.

• If the host server is connected to a network, check with the system administrator before turning off power.

• Use proper procedures to prevent electrostatic discharge (ESD). Use wrist-grounding straps and anti-static mats when handling internal components.

• Make sure that the host server has an open expansion slot.

• Make sure that your backup application supports the SCSI, Fibre Channel, or SAS host adapter.

• For the SCSI autoloader interface:

• Depending on the server configuration, you may need to change

the SCSI ID of the autoloader (see “

SCSI Autoloader” on

page 70).

• Ensure the autoloader is properly terminated. If the autoloader is

the only SCSI device other than the SCSI host adapter on the selected SCSI bus, it must be terminated. Likewise, if the autoloader is physically the last SCSI device on the SCSI bus, it must be terminated. Only the devices physically at the beginning and end of the SCSI bus should be terminated. If the host is located at the beginning of the SCSI bus, the host should already have a terminator installed.

• Verify the connection between the autoloader and host by going to

Settings>Control Panel>System>Hardware>Device Manager>Tape Drive

and/or Media Changer in Microsoft® Windows® 2000, Microsoft

Chapter 2 Installation and Configuration

Windows Operating System Support

Quantum SuperLoader 3 User’s Guide 24

Windows XP and Windows Server® 2003. For more information on verifying the connection of SCSI devices, consult the operating system documentation.

Windows Operating System Support

There are two device drivers associated with the SuperLoader 3 autoloader. One for the autoloader itself, and a second for the tape drive within the autoloader.

Autoloader Device Driver2

• For the SuperLoader 3 autoloader, go to

http://www.quantum.com/ServiceandSupport/ SoftwareandDocumentationDownloads/SuperLoader3/ Index.aspx#Drivers.

Tape Drive Device Driver2

• For the LTO-2 drive, go to: http://www.quantum.com/ServiceandSupport/

SoftwareandDocumentationDownloads/LTO-2Drives/ Index.aspx#Drivers.

• For the LTO-3 drive, go to: http://www.quantum.com/ServiceandSupport/

SoftwareandDocumentationDownloads/LTO-3Drives/ Index.aspx#Drivers.

Note: Device drivers are required if you intend to use the Microsoft

Windows native backup application. Commercial backup applications provide all necessary device driver support. Refer to www.quantum.com

for a list of compatible backup

applications.

Please note that Microsoft Windows NT

does not include native support for autoloaders. A backup application must be used if using the SuperLoader 3 autoloader under Microsoft Windows NT.

Chapter 2 Installation and Configuration

Windows Operating System Support

Quantum SuperLoader 3 User’s Guide 25

• For the HP LTO-4 SCSI drive, go to: Software and Driver Downloads at the HP Web site.

• For the LTO-4 SAS drive, go to: http://www.quantum.com/ServiceandSupport/

SoftwareandDocumentationDownloads/LTO-4Drives/ Index.aspx#Drivers.

• For the VS160 drive, go to: http://www.quantum.com/ServiceandSupport/

SoftwareandDocumentationDownloads/DLTVS160/ Index.aspx#Drivers.

• For the DLT-V4 drive, go to: http://www.quantum.com/ServiceandSupport/

SoftwareandDocumentationDownloads/DLTV4/ Index.aspx#Drivers.

• For the SDLT 600 drive, go to: http://www.quantum.com/ServiceandSupport/

SoftwareandDocumentationDownloads/SDLT600/ Index.aspx#Drivers.

• For the DLT-S4 drive, go to: http://www.quantum.com/ServiceandSupport/

SoftwareandDocumentationDownloads/DLTS4/ Index.aspx#Drivers.

Chapter 2 Installation and Configuration

Bar Code Reader

Quantum SuperLoader 3 User’s Guide 26

Bar Code Reader

The bar code reader is enclosed within the body of the autoloader. The bar code reader automatically scans each cartridge in the magazine upon power up, after a reset, after an import or export, or when a re-inventory command is issued (see “

Running an Inventory” on page 46). Beyond

that, there is no user interface with the bar code reader via the front panel operator controls or LCD screen. The information from each label is stored in memory and available through SCSI and On-board Remote Management to the computer's operating system or backup application upon request.

If utilizing the bar code reader, you must apply or slide the bar code labels into the appropriate slot on the front of each cartridge. The labels must conform to ANSI/AIM BC1 -1995 Uniform Symbology Specification Code 39. A set of bar code labels is initially included with the autoloader. Refer to www.quantum.com

for information on obtaining additional bar

code labels.

DLTSage Dashboard

DLTSage Dashboard enables you to more effectively manage and protect your tape storage environment and is accessible from the Windows

Start

menu and device manager. The Tape Security feature included in the Dashboard gives you the ability to add an electronic key to tape cartridges. This protects your cartridges from unauthorized access to data in the event that they are lost or stolen. The Dashboard's

Status tab

quickly and easily displays: your drive and media's current health, a dial that indicates when your drive's next cleaning is due, a graphical display of your cartridge's available free space, and more.

You can download the latest version of DLTSage Dashboard for the DLTV4 and DLT-S4 tape drives from the Quantum Web site at:

www.quantum.com/ServiceandSupport/ SoftwareandDocumentationDownloads/SDLT600/Index.aspx#Drivers

Quantum SuperLoader 3 User’s Guide 27

Chapter 3

3Operating the Autoloader

This chapter covers all aspects of autoloader operation. The following topics are available:

• Operator's Panel Functionality

• “Using Cartridges” on page 30

• “

Using Magazines and Magazine Blanks” on page 35

• “

Viewing Status Information” on page 41

• “

Running an Inventory” on page 46

• “

Data Compression” on page 46

Operator's Panel Functionality

Note: If security is enabled and you try to execute a command

without entering a password, the autoloader displays the

Enter Password screen until you enter a password. Once you

enter a password, the autoloader takes you back to the command screen that you were at prior to entering the password.

Chapter 3 Operating the Autoloader

Operator's Panel Functionality

Quantum SuperLoader 3 User’s Guide 28

The front panel consists of two LEDs, four buttons, and a 2-line by 16character LCD screen and provides everything you need to monitor autoloader status and to control all of its functions.

Figure 6 Front Panel

1Power switch

2 Front panel LCD screen

3 Front panel LEDs

4 Scroll up button

5 Scroll down button

6 Escape

7Enter

Chapter 3 Operating the Autoloader

Operator's Panel Functionality

Quantum SuperLoader 3 User’s Guide 29

The functionality of the two front panel LEDs is defined in table 2.

Table 2 Front Panel LEDs

All the functionality accessed from the scrolling menu is passwordprotected. Two levels of security are built into the menu. The lower-level security is the operator level and the higher-level security is the administrator level. There is one password for each level.

The administrator password allows access to all the functionality available. The operator password allows access to all the functionality in the

Command and Status submenus.

Enter Passwords 3

Many functions on the autoloader may be password-protected to ensure data integrity. To access the menu items necessary to execute these functions, you must first enter your password. All passwords are six numeric digits long.

When you enter a password, all password-protected functionality is available until you close your browser session. If you do not use the front panel for a period of time, the main screen displays on the LCD. When the main screen displays, the autoloader has automatically logged you out. You will have to re-enter your password again to access the menu functionality.

Function Green Amber

Power off OFF OFF

Ready ON OFF

Normal activity Flashing OFF

Autoloader attention OFF Flashing

Autoloader error OFF ON

Chapter 3 Operating the Autoloader

Using Cartridges

Quantum SuperLoader 3 User’s Guide 30

Logout 3

To log out of the autoloader:

1 From the main menu, scroll to

Commands, and then press Enter.

2 From the

Commands submenu, scroll to Log Out, and then press

Enter. Session Complete displays on the LCD.

Using Cartridges

Typically, when you first install the autoloader, you load your cartridges into the magazines and then load the magazines into the autoloader. However, you can insert and eject cartridges individually using the mailslot, or you can eject a magazine, manually load and unload cartridges, then load the magazine back into the autoloader. The autoloader automatically detects the presence of a cartridge in the magazine slot.

If you try to perform an illegal operation, the autoloader refuses to perform the operation. For example, if you try to load a cartridge through the mailslot to the drive, but the drive already contains a cartridge, the mailslot does not unlock. If you try to unload a cartridge from the drive

Note: You can also press

Escape to log out. Continue pressing

Escape as required until the main screen displays.

Note: On the front panel menu, whenever you see

Enter or Eject, it

means the cartridge enters and leaves the autoloader through the mailslot. Whenever you see

Load or Unload, it means the

cartridge is loaded into or unloaded from the tape drive.

Chapter 3 Operating the Autoloader

Using Cartridges

Quantum SuperLoader 3 User’s Guide 31

while the autoloader is writing to the tape, the command will not be initiated until the write command is completed.

Inserting a Single Cartridge 3

When you want to load a single cartridge into the autoloader, you can use the mailslot. However, if the

Security option is turned on, you have to

enter a valid password to unlock the mailslot before you can load a cartridge. When you insert a cartridge through the mailslot, you can load it into the tape drive or store it in a magazine slot.

To insert a cartridge into the tape drive:

1 From the main menu, scroll to

Commands, and then press Enter.

2 From the

Commands submenu, scroll to Enter, and then press Enter.

3 From the

Enter submenu, scroll to To D r i ve, and then press Enter. The

message

Insert Tape, Push Until Prompted displays on the LCD.

Warning: If a tape cartridge is holding the mailslot door open on

power up, the robot will not move. The system detects that the mailslot door is open but cannot detect the presence of the cartridge. If the mailslot door is open, the bar code scanner laser light may shine out the door and potentially cause physical injury.

With the mailslot door open, do not insert your hand through the mailslot door. This is to prevent bodily injury from the robot. Precautions are in place to prevent the robotic mechanism functioning in this circumstance.

If the tape cartridge is holding the mailslot door open during operation, the system keeps track of the tape movement and continues robotic motion. This can occur if the robot ejects the cartridge out through the mailslot door.

Note: After

Insert Tape, Push Until Prompted displays on the

LCD, insert the cartridge. After approximately 5 seconds, the system automatically verifies that a cartridge is inserted and continues the process. The message

Tape

Loaded

displays when successfully completed.

Chapter 3 Operating the Autoloader

Using Cartridges

Quantum SuperLoader 3 User’s Guide 32

4 Once you have inserted the cartridge, press Enter.

5 Press

Exit to clear the command and return to the menu.

To insert a cartridge into a magazine slot:

1 From the main menu, scroll to

Commands, and then press Enter.

2 From the

Commands submenu, scroll to Enter, and then press Enter.

3 From the

Enter submenu, scroll to To L o c atio n , and then press Enter.

The message

Insert Tape, Push Until Prompted displays on the LCD.

4 Once you have inserted the cartridge, press

Enter.

5 Press

Exit to clear the command and return to the menu.

Note: For the autoloader, push the cartridge in until it stops. The

cartridge will be about 3 inches (7.5 cm) inside the mailslot. This may require that you push and have your fingers well within the mailslot opening. After insertion, the end of the cartridge will be visible at the back of the mailslot opening.

Note: If the insert cartridge function fails, the cartridge ejects and

you will have to repeat steps 3

and 4 again. The message

Missed Tape displays.

Note: After

Insert Tape, Push Until Prompted displays on the

LCD, insert the cartridge. After approximately 5 seconds, the system automatically verifies that a cartridge is inserted and continues the process. The message

Tape

Loaded

displays when successfully completed.

Note: For the autoloader, push the cartridge in until it stops. The

Note: If the insert cartridge function fails, the cartridge ejects

and you will have to repeat steps 3

and 4 again. The

message

Missed Tape displays.

Chapter 3 Operating the Autoloader

Using Cartridges

Quantum SuperLoader 3 User’s Guide 33

Moving a Single Cartridge 3

You can easily move a single cartridge from one location to another inside the autoloader.

1 From the main menu, scroll to

Commands, and then press Enter.

2 From the

Commands submenu, scroll to Move, and then press Enter.

The

Move screen displays under From:. Scroll to the current location

of the cartridge you want to move. Slots that are occupied by a data cartridge are indicated by an asterisk (

*).

3 From To:, scroll to the location to which you want to move the

cartridge. Slots that are occupied by a data cartridge are indicated by an asterisk (

*). Press Enter.

4 Press

Enter.

If you select an empty location,

No Source Element displays on the

LCD. Choose a different location.

If you select a location that is already occupied,

Destination Full

displays on the LCD. Choose a different location.

Ejecting a Single Cartridge 3

When you want to remove a single cartridge from the autoloader, you can specify the cartridge you want by bar code or location, or choose the cartridge currently in the tape drive.

To eject a cartridge by bar code (if you have a bar code reader):

1 From the main menu, scroll to

Commands, and then press Enter.

2 From the

Commands submenu, scroll to Eject, and then press Enter.

3 From the

Eject submenu, scroll to Tap e , scroll to Mailslot, and then

press

Enter.

4 Scroll to

By Barcode.

A bar code label displays.

5 Scroll to the label that corresponds to the cartridge you want to eject.

Press

Enter.

To eject a cartridge by location:

1 From the main menu, scroll to

Commands, and then press Enter.

2 From the

Commands submenu, scroll to Eject, and then press Enter.

Chapter 3 Operating the Autoloader

Using Cartridges

Quantum SuperLoader 3 User’s Guide 34

3 From the Eject submenu, scroll to Tape , scroll to Mailslot, and then

press

Enter.

4 Scroll to

By Location.

Slots that are occupied by a data cartridge are indicated by an asterisk (

*). The slot that is occupied by a cleaning tape is indicated with an at

sign (

@) if Auto Clean is enabled. Scroll to the slot containing the

cartridge you want to eject.

5 Press

Enter.

The cartridge you want is ejected from the mailslot.

To eject a cartridge from the tape drive:

1 From the main menu, scroll to

Commands, and then press Enter.

2 From the

Commands submenu, scroll to Eject, and then press Enter.

3 From the

Eject submenu, scroll to Cartridge, and then press Enter.

4 Scroll to

From Drive, and then press Enter.

The cartridge you want is ejected from the mailslot.

Chapter 3 Operating the Autoloader

Using Magazines and Magazine Blanks

Quantum SuperLoader 3 User’s Guide 35

Using Magazines and Magazine Blanks

Figure 7 Left Magazine

Inside edge view of left magazine

Outside edge view of left magazine

Left magazine blank

Chapter 3 Operating the Autoloader

Using Magazines and Magazine Blanks

Quantum SuperLoader 3 User’s Guide 36

The autoloader will not run unless both magazine openings are properly closed. One way that you can close the openings is to use two magazines. If you use only one magazine, then you must fill the other magazine opening with a magazine blank for the unit to become operational.

Ejecting a Magazine 3

When you want to remove several cartridges at once, eject the magazine(s) first.

To eject a magazine:

1 From the main menu, scroll to

Commands, and then press Enter.

2 From the

Commands submenu, scroll to Eject, and then press Enter.

3 On the

Eject submenu, scroll to Right Magazine or Left Magazine, and

then press

Enter.

You will hear a distinctive popping sound as the appropriate magazine is ejected from the autoloader.

Left magazine has been

ejected

or Right magazine has been ejected displays on the LCD.

4 Grasp the magazine by the handle with one hand and slide it out,

supporting it underneath with the other hand.

Note: Magazines, magazine blanks, and magazine handles are not

interchangeable between drive types. Please order the appropriate part numbers when replacing these items.

Note: To prevent damage to the autoloader or the magazine, use

both hands when removing the magazine from the autoloader supporting the entire length of the magazine.

Note: Once you eject a magazine, you must fully remove it or

fully reinstall it before powering off the autoloader. Before returning a magazine to the autoloader, manually turn the wheels on the side of the magazine. If they move freely, the cartridges are properly seated. If the wheels do not turn freely, check the cartridges and remove and replace as needed.

Chapter 3 Operating the Autoloader

Using Magazines and Magazine Blanks

Quantum SuperLoader 3 User’s Guide 37

Magazine Load/Unload Command 3

When issuing a Load/Unload command to the autoloader, the system automatically ejects the right-hand magazine. To remove the left-hand magazine using the Load/Unload command, you must:

1 Remove the right magazine.

2 Replace the right magazine with a magazine blank.

3 Issue the Load/Unload command again. The system will then eject

the left magazine.

4 If you want to have the magazine in the right-hand bay, replace the

magazine blank in the right-hand bay with a cartridge magazine.

Installing a Magazine 3

To install a magazine into the autoloader:

1 Grasp the magazine by the handle with one hand and support it

underneath with the other hand.

2 Slide the magazine into the magazine bay until it clicks.

Make sure that you position the magazine correctly. It should slide into the magazine bay smoothly. If you meet resistance, verify the orientation of the magazine.

The magazine is correctly installed when you feel it click into place and the front is flush with the front panel.

Left Mag Inserted or Right

Mag Inserted

displays on the LCD. The autoloader automatically

proceeds to run an inventory.

Caution: Be careful not to turn the knob on the side of the

magazine while the magazine is partially inserted into the autoloader. Doing so may cause damage to the magazine or the autoloader.

Chapter 3 Operating the Autoloader

Using Magazines and Magazine Blanks

Quantum SuperLoader 3 User’s Guide 38

Manually Operating the Magazine 3

The following section describes how to operate a magazine.

There are two knobs located on each end of the magazine. You can move the slots within the magazine by turning these two knobs and aligning a slot with one of the two openings.

Chapter 3 Operating the Autoloader

Using Magazines and Magazine Blanks

Quantum SuperLoader 3 User’s Guide 39

Do not rotate the magazine by inserting your hand and pushing the cartridge carriers. You can use the openings in the magazine to load and unload cartridges from the eight slots within each magazine.

Note: It is recommended that you fully remove the magazine to

load and unload cartridges. If the magazine is not fully removed, do not rotate the magazine.

Chapter 3 Operating the Autoloader

Using Magazines and Magazine Blanks

Quantum SuperLoader 3 User’s Guide 40

To Identify a Slot: 3

Each slot has an identification number that is exposed when the slots are in the upper section of the magazine. With the magazine removed from the autoloader, you can see the identification mark on the top side of the magazine through one of two windows on the upper surface of the magazine.

Each magazine carrier is labeled 1/9, 2/10, 3/11, and so forth. Lower numbers 1 - 8 reference slots in the left magazine. Higher numbers 9 - 16 reference slots on the right magazine if the optional right magazine is installed.

To Load Cartridges into a Fully Ejected Magazine:

1 To load cartridges into the magazine, center a slot within one of the

openings located on the side of the magazine.

2 Properly orient the cartridge.

3 Fully insert the cartridge into the slot.

When pushing the cartridge into the slot, you will feel a small resistance (detente) until the cartridge is properly latched into the slot. All forward progress stops when the cartridge is fully inserted.

You can remove a cartridge in the same manner as you insert it. Use the knobs to center the desired slot(s) in the openings on the side of the magazine. Using your thumb and index finger, pull out the cartridge. You will feel a small resistance, but continue to pull the cartridge until it comes free.

To Unload Cartridges from a Fully Ejected Magazine:

1 Pull the ejected magazine until the large upper slot is accessible.

2 Rotate the desired slot into position (centered in the opening). Either

load or unload a cartridge to that location. Do not expose more than the large upper opening when manually operating the magazine.

Note: There is a keying feature in each slot that only allows you

to fully insert the cartridge one way.

Chapter 3 Operating the Autoloader

Viewing Status Information

Quantum SuperLoader 3 User’s Guide 41

Viewing Status Information

From the scrolling menu on the LCD, you can view the autoloader status, firmware version, element status, tape drive status, tape drive version, and Ethernet information.

Viewing SuperLoader 3 Autoloader Status 3

The autoloader status provides information about:

• Whether a magazine is installed or not

• SCSI, SAS, or Fibre Channel connection status

• Ethernet connection status

• Whether a bar code reader is installed or not

To view the autoloader status:

1 From the main menu, scroll to

Status, and then press Enter.

2 From the

Status submenu, scroll to Autoloader, and then press Enter.

3 From the

Autoloader submenu, scroll to Status, and then press Enter.

A list of messages similar to the following displays:

Chapter 3 Operating the Autoloader

Viewing Status Information

Quantum SuperLoader 3 User’s Guide 42

Table 3 Autoloader Status

Viewing Firmware Version 3

To view the current firmware version, use the following procedure:

1 From the main menu, scroll to

Status, and then press Enter.

2 From the

Status submenu, scroll to Autoloader, and then press Enter.

3 From the

Autoloader submenu, scroll to Version, and then press Enter.

A list of messages displays on the LCD. The firmware version is listed as

Firmware: VX.XX where X.XX is the current installed version

of the firmware.

Status Message Description

Magazines L=* The left magazine is present.

R=* The right magazine is present.

SCSI ID A digit 0 through 7

(default 5)

The assigned SCSI ID for the autoloader.

SAS SAS Interface SAS connection.

Topology (Fibre Channel)

Auto Negotiate, Loop, or P2P

The configured Fibre Channel connection.

Speed (Fibre Channel)

Auto Negotiate, 1 Gig, or 2 Gig

The configured Fibre Channel speed.

Loop ID (Fibre Channel)

0 – 127 Valid only with Topology set to Loop.

Mode Random The change mode is set to Random.

SEQUENTIAL The change mode is set to Sequential.

BC Reader Yes or No A bar code reader is present.

Chapter 3 Operating the Autoloader

Viewing Status Information

Quantum SuperLoader 3 User’s Guide 43

Table 4 Firmware Version Fields

Viewing Element Status 3

The element status reports the status of the magazine slots. The status indicates whether a slot contains a cartridge or not, and which slot is allocated as the cleaning cartridge's slot. To view an element's status:

1 From the main menu, scroll to

Status, and then press Enter.

2 From the

Status submenu, scroll to Autoloader, and then press Enter.

3 From the

Autoloader submenu, scroll to Element Status, and then

press

Enter.

4 Press

Enter.

You can scroll through each of the slots. Slots that are occupied by a data cartridge are indicated by an asterisk (

*). The empty slot that is

assigned to a cleaning cartridge is indicated with an exclamation point (

!). The slot that is occupied by a cleaning cartridge is indicated

with an at sign (

@).

5 Scroll to the slot containing the cartridge for which you want to see

the label, or the cartridge you want to move, and then press

Enter.

The

Element Status screen displays the bar code label for that

cartridge. A move command also displays on the screen.

Field Description

Firmware The number indicates the firmware version.

EDC The number indicates the Error Correction Code that

was generated when the firmware was installed. The autoloader uses this number to verify that the firmware and the memory holding the firmware are good.

HW Rev The number indicates the hardware version.

ME Rev The number indicates the mechanical version.

Note: The

Move command displays only if the security is

disabled or if you are logged in as Administrator or Operator.

Chapter 3 Operating the Autoloader

Viewing Status Information

Quantum SuperLoader 3 User’s Guide 44

If you want to move the cartridge, scroll until the location you want to move to displays under

To:, and then press Enter. If you do not

want to move the cartridge, press

Escape.

Viewing Tape Drive Status 3

To view the tape drive status:

1 From the main menu, scroll to

Status, and then press Enter.

2 From the

Status submenu, scroll to Drive, and then press Enter.

3 From the

Drive submenu, scroll to Status, and then press Enter.

A list of messages displays. These messages may include:

Table 5 Drive Status Fields

Viewing Tape Drive Version 3

To view the tape drive version:

1 From the main menu, scroll to

Status, and then press Enter.

2 From the

Status submenu, scroll to Drive, and then press Enter.

3 From the

Drive submenu, scroll to Version, and then press Enter.

A list of messages displays. These messages may include:

Field Description

SCSI ID or Fibre Channel

Indicates the drive’s SCSI ID number or a Fibre Channel drive.

SAS Interface Indicates a SAS drive.

Loader LUN Indicates the Logical Unit Number (LUN) of the

media changer device.

Compression Indicates whether the tape drive compression is

enabled or disabled.

Drive Tape Indicates whether the tape drive is present or not.

Chapter 3 Operating the Autoloader

Viewing Status Information

Quantum SuperLoader 3 User’s Guide 45

Table 6 Drive Version Fields

Viewing Ethernet Information 3

To view the Ethernet information:

1 From the main menu, scroll to

Status, and then press Enter.

2 From the

Status submenu, scroll to Ethernet, and then press Enter.

A list of messages displays. These messages may include:

Table 7 Ethernet Information Fields

Field Description

Product Type Indicates the type of drive installed.

Version Indicates the version number of the drive.

Field Description

MAC Address Indicates the unique network identifier associated

with the autoloader.

IP Address Indicates the static IP address or currently assigned

dynamic IP address. The text

DHCP displays in this

case.

Network Indicates whether the autoloader is connected to the

network or not and at what speed.

Chapter 3 Operating the Autoloader

Running an Inventory

Quantum SuperLoader 3 User’s Guide 46

Running an Inventory

The autoloader automatically runs an inventory whenever you power it back on or insert a magazine. An inventory checks each magazine slot, the drive, the picker, and the mailslot to determine if a cartridge is present. If so, it also reads the bar code label, if available. If you need to run an inventory in addition to this, you can do so manually.

To perform an inventory manually:

1 From the main menu, scroll to

Commands, and then press Enter.

2 From the

Commands submenu, scroll to Inventory, and then press

Enter. The autoloader scans the bar codes of all the cartridges present.

Data Compression

Compressing the data means that the autoloader can write more data to the same amount of tape. Compression also increases the performance of the data transfers from or to the SCSI bus. The data compression is drive dependent and cannot be set from the front panel or On-board Remote Management. Your backup application package may also have information on compression. The front panel display will indicate whether data compression is

Enabled or Disabled.

Note: No bar code labels can be read if there is a tape in the picker.

Quantum SuperLoader 3 User’s Guide 47

Chapter 4

4On-board Remote Management

This chapter covers the operation, configuration, and troubleshooting of the autoloader Remote Management Unit (RMU). The following topics are available:

• On-board Remote Management Overview

• “Configurations Page” on page 50

• “

Updates Page” on page 61

• “

Diagnostics Page” on page 62

• “

Commands Page” on page 64

On-board Remote Management Overview

Your Quantum SuperLoader 3 autoloader firmware includes an Ethernet interface to allow remote administration of the autoloader. The interface, called the On-board Remote Management, includes a Web server that provides a Hypertext Markup Language (HTML)-based graphic user interface (GUI) for ease of use.

Many of the operations that you perform from the front panel, you can also perform remotely using On-board Remote Management. These functions include moving tapes, sequential operations, system operations

Chapter 4 On-board Remote Management

On-board Remote Management Overview

Quantum SuperLoader 3 User’s Guide 48

options, networking options, security options, running diagnostic tests, and performing system updates.

Opening On-board Remote Management 4

On-board Remote Management has an HTML interface, which means you use a browser to open it. The following Web browsers are supported:

• For Microsoft Windows—Microsoft Internet Explorer 5.5 or later

• For Microsoft Windows Server 2003—Microsoft Internet Explorer 6.0 or later (with latest security patches)

•For Redhat

2.1—Mozilla™ 1.4.2

• Firefox™ 1.0

You need an operator password to access the

Commands page, and you

need an administrator password to access the

Configurations, Diagnostics,

and

Updates pages.

To open On-board Remote Management:

1 From your computer, open your Web browser.

2 In the browser's address field, enter the IP address for your

autoloader (see “

Viewing Ethernet Information” on page 45).

Note: Only use the

Diagnostic command when the autoloader is

known to be idle and unavailable to host backup/restore applications. Use of the

Diagnostic commands from On-board

Remote Management should not be issued while the autoloader is being used by host applications. The autoloader will recognize when the drive or autoloader is executing host commands and will respond appropriately to prevent application failures. A

Diagnostic command being issued

between host application commands may not be recognized resulting in a failed application, such as a failed backup/ restore job.

Note: To log out of the system, you must close your browser to end

the session.

Chapter 4 On-board Remote Management

On-board Remote Management Overview

Quantum SuperLoader 3 User’s Guide 49

The Home page displays in your browser window.

Viewing Status Information 4

Status information displays on the right-hand side of the Home page and every page of On-board Remote Management except for the

Updates

page. The status information is updated every 10 seconds. Changes to the status appear in the status window update, but may take approximately 60 seconds to refresh. You can also click

Refresh Status to get an

immediate update of the system.

The menu headings also appear at the top of every page. To access the functionality under the menu heading, click the specific menu heading. The first time that you connect, On-board Remote Management prompts you for your username and password, then displays the opening page for that menu.

Default Username and Password 4

The default username for On-board Remote Management is guest. The default password is

guest.

The username and password are case sensitive and should be entered in all lower case letters. The default username and password are valid if no usernames have been configured.

Time Display 4

The time displayed is either regular time or power-on time. Regular time is Month/Date/Year time, such as

Nov/21/2004 19:28. Power-on time is

Power On Cycles (POC)/Power On Hours (POH), such as

POC:00121,

POH:00002:07:45

• POC (5-digit number) is the number of times the system has booted since it was manufactured.

• POH is the number of hours, minutes, and seconds that the system has been on since the current boot occurred.

Note: When using the On-board Remote Management page with

Microsoft Internet Explorer, be sure to enable the

Allow

META REFRESH

option.

On Internet Explorer version 6.0, this feature is controlled through the

Tools>Internet Options menu selection under

the

Security tab.

Chapter 4 On-board Remote Management

Configurations Page

Quantum SuperLoader 3 User’s Guide 50

Feedback on Pages 4

If there is feedback from the system when you submit a request, the feedback displays beneath the

submit button. In some cases, you may

have to scroll to see the feedback information.

Configurations Page

The Configurations page includes a submenu on the left-hand side of the page. You can set the

System Operations, Networking, and Security

options from this page.

System Operations Options 4

The options listed under System Operations include SCSI ID (or Fibre

Channel)

, SAS, Mode, Compression, Cleaning Tape, Magazines, and System

Time

SCSI ID

You can change the drive's SCSI ID from On-board Remote Management. To change the SCSI ID:

1 From any page, click the

Configurations heading. The Configurations

screen displays.

2 Under

System Operations, select SCSI ID.

3 Click the drop-down box to select a number to assign for the new

SCSI ID.

4 Click

submit.

Note: You must perform a system reset before the new SCSI ID

takes effect, or you can use the front panel to power cycle your machine.

Chapter 4 On-board Remote Management

Configurations Page

Quantum SuperLoader 3 User’s Guide 51

Fibre Channel 4

You can select the Fibre Channel parameters from On-board Remote Management.

To select the Fibre Channel parameters:

1 From any page, click the

Configurations heading. The Configurations

screen displays.

2 Under

System Operations, select Fibre Channel.

3 Under

Fibre Channel, select the desired Topology.

•Auto Negotiate

• Peer to Peer

• Loop

• Loop ID

4 Under

Fibre Channel, select the desired Speed.

•Auto Negotiate

•1 Gig

•2 Gig

5 Click

submit.

Note: In a native Fibre Channel device, dynamic World Wide

Naming is supported.

Note: You must perform a system reset before the changes take

effect, or you can use the front panel to power cycle your machine.

Chapter 4 On-board Remote Management

Configurations Page

Quantum SuperLoader 3 User’s Guide 52

SAS 4

You can select SAS parameters to enable or disable transport layer retries.

To set the

SAS parameters:

1 From any page, click the

Configurations heading. The Configurations

screen displays.

2 In the

SAS section of the page, the current selection is marked. To

change the selection, select the other option. Click

submit.

Mode

You can set the autoloader to either Random or Sequential. The default change mode is

Random.

Random mode, you (or the backup software) can specify which

cartridge you want to use and where you want it to go. You will probably use this mode the most.

The

Sequential mode supports certain backup applications that do not

manage media. During backup, when one cartridge is read or written to the end of the tape, the autoloader automatically returns that cartridge to its slot and loads the cartridge from the next higher numbered slot to the tape drive to be read or written to. This continues until the backup software stops accessing the drive or until all the cartridges have been sequentially accessed. The autoloader does not move the media until the host requests the tape drive to unload the tape via a SCSI unload command.

Sequential Cycle mode, which is an option of the Sequential mode, the

autoloader automatically starts over with magazine slot 1 when the last cartridge is used (slot 16 or highest filled slot). If this change mode is not

Note: You must perform a system reset before the new mode

takes effect, or you can use the front panel to power cycle your machine.

Note: In

Sequential mode, the medium changer does not appear in

the

Device Manager. The medium changer will reappear in

Device Manager if you return the system to Random mode. This

is to allow for operating systems that do not support multiple LUNs.

Chapter 4 On-board Remote Management

Configurations Page

Quantum SuperLoader 3 User’s Guide 53

set, the autoloader stops when the last cartridge available has been used. In

Sequential Cycle mode, the autoloader continues to cycle until a user

stops it.

To set the

Mode:

1 From any page, click the

Configurations heading. The Configurations

screen displays.

2 In the

Mode section of the page, the current mode is marked. To

change the mode, select a different option. The

Sequential Cycle check

box is ignored if

Sequential mode is not selected.

3 Click

submit.

Compression

For the Quantum SuperLoader 3 autoloader, data compression is drivedependent. The front panel and On-board Remote Management will display whether or not compression is enabled.

Compressing the data means that the drive can write more data to the same amount of tape. Compression also increases the performance of the data transfers from or to the SCSI bus.

To view the compression setting:

From any page, click the

Configurations heading. The Configurations

screen displays. Under the

Compression heading, the current

compression setting is displayed as

Compression Enabled or Compression

Disabled

Cleaning Tape

To enable or disable the Auto Clean function, you must also designate a full slot for the cleaning tape cartridge. If a slot has not been designated, the box displays

None. To designate the cleaning tape slot:

Note: You must perform a system reset before the new mode

takes effect, or you can use the front panel to power cycle your machine.

Note: Compression cannot be changed from the front panel or On-

board Remote Management of the autoloader.

Chapter 4 On-board Remote Management

Configurations Page

Quantum SuperLoader 3 User’s Guide 54

1 Load a cleaning tape into an empty slot using the Commands page.

2 Enable or disable

Auto Clean by selecting the check box.

To set

Auto Clean:

1 From any page, click the

Configurations heading. The Configurations

screen displays.

2 Scroll to

Cleaning Tape.

If a check mark displays in the box next to

Auto Clean, the option is

enabled. To disable

Auto Clean, click the box to remove the check

mark. If no check mark displays in the box next to

Auto Clean, the

option is disabled. To enable

Auto Clean, click the box to enter a check

mark.

3 In the

Cleaning Tape Location field, select the appropriate slot location

where you installed the cleaning tape. If

Auto Clean is disabled,

cleaning is managed by the backup package you have installed instead.

4 Click

submit.

Setting the Magazines

This setting is used to report the number of storage elements and the element address to the SCSI host. This setting must match the physical configuration in order for correct information to be reported. This setting only affects the information reported to the SCSI host. This setting does not affect the access to magazine slots from the front panel or On-board Remote Management. Those interfaces are based on the physical configuration.

When configured for

Both magazines, the autoloader always reports 16

storage elements to the SCSI host. This allows the removal and reinstallation of magazines without affecting what is reported to the host. When configured for

Left or Right, the autoloader will always report eight

storage elements to the SCSI host.

Note: If

Auto Clean is disabled, the cleaning tape will

automatically be ejected via the mailslot. Cleaning is managed by the backup package you have installed instead.

Chapter 4 On-board Remote Management

Configurations Page

Quantum SuperLoader 3 User’s Guide 55

The element addresses vary depending on which magazine is configured. If

Left or Right is selected, and both magazines are physically installed,

the front panel and On-board Remote Management allow the user access to the other magazine, but the SCSI host will not have access.

To set the

Magazines option:

1 From any page, click the

Configurations heading. The Configurations

screen displays.

2 Scroll to

Magazines. The Magazines options display.

A check mark displays after the currently enabled mode.

3 Do one of the following:

• To leave the

Magazines mode unchanged, press Esc.

•To change the

Magazines configuration, scroll to the setting you

want for the autoloader, selecting the appropriate check box, and then click

submit. These settings include Both, Right, and Left.

The message

This will require a power cycle and ISV configuration

change. Enter To Continue

is displayed.

• To continue with the change, press

submit. The message Please

power cycle the tape autoloader and reconfigure the ISV app.

displays.

Setting the System Time

The system time is displayed by On-board Remote Management and is used internally for logging events and errors.

The time will be reset automatically if a time server is configured. Otherwise, the time must be set through On-board Remote Management. The time zone setting is not lost when powered off.

Note: If the time was set using On-board Remote Management,

whether connected to a time server or not, the autoloader automatically corrects for daylight savings time. If the time does not properly correct for daylight savings time, you must correct for daylight savings time manually.

Chapter 4 On-board Remote Management

Configurations Page

Quantum SuperLoader 3 User’s Guide 56

To set the system time:

1 Using the first drop-down list next to

Time Zone, select the number of

hours difference between your local time and Greenwich Mean Time (GMT).

2 Below the

Time Zone field, select the current Month drop-down list.

3 In the

Day field, type the current day of the month.

4 In the

Year field, type the current year.

5 In the

Hour text box, type the current hour in 24-hour format.

6 In the

Minute text box, type the current minute.

7 Click

submit to save the information.

Setting Network Options

When you originally installed the autoloader, you set the Ethernet configurations through the front LCD panel. However, you can modify them through On-board Remote Management. The options include

Current Network Parameters, Set IP, and Set Network Configuration. To

change the Ethernet configurations:

To view the

Current Network Parameters:

1 From any page, click the

Configurations heading. The Configurations

screen displays.

2 From the

Configurations menu, click Networking.

The

Current Network Parameters area displays the current IP address,

MAC address, and the speed setting for the Ethernet connection.

In the

Set IP section, if a check mark displays in the box next to DHCP, the

dynamic IP address option is enabled. This means that with every reset of the system, the IP address may change depending on the network administrator's settings.

Set IP address:

1 Clear the check box to remove the check mark from the

DHCP field, if

applicable.

Note: For example, if you live in Colorado, the time difference is

–6 hours in the summer and –7 hours in the winter.

Chapter 4 On-board Remote Management

Configurations Page

Quantum SuperLoader 3 User’s Guide 57

2 In the IP address fields, type the static IP address using the <Tab > key

to move from box to box.

3 If no check mark displays in the box next to

DHCP, the static IP

address option is enabled. To change a static IP address, type in the new address in the IP address fields using the

<Tab > key to move

from box to box.

4 To change the IP address from a static address to a dynamic address,

click the box next to

DHCP.

Set Network Configuration:

1 To change the values of the subnet mask, gateway, Simple Network

Management Protocol (SNMP) server, or the time server, type in the new address, using the

<Tab > key to move from box to box.

2 Click

submit.

Setting Security Options

When you enable the security option, users must enter a password to access the autoloader's front panel functionality. A password allows either administrator-level access or operator-level access (see “

Setting

Security” on page 78). To set security:

1 From any page, click the

Configurations heading. The Configurations

screen displays.

2 On the left-hand side of the screen, click

Security. The System

Security

section of the screen displays.

3 To enable front panel security, select the check box next to

Front Panel

Security Enabled

4 If the check box is blank, the security option for the front LCD panel

is not enabled.

5 Click

submit.

To reset the front panel password:

1 From any page, click the

Configurations heading. The Configurations

screen displays.

2 On the left-hand side of the screen, click

Security.

3 Select the check box next to

Reset Front Panel Password. A check

mark displays.

Chapter 4 On-board Remote Management

Configurations Page

Quantum SuperLoader 3 User’s Guide 58

4 Click submit.

To set

User Administration:

1 From any page, click the

Configurations heading. The Configurations

screen displays.

2 On the left-hand side of the screen, click

Security.

3 From the drop-down list next to

Select User Type, select Operator 1,

Operator 2, Administrator 1 or Administrator 2.

4 In the

Username field, enter a user name.

5 In the

Password field, enter the new password.

6 In the

Verify Password field, re-enter the same new password.

7 Click

submit.

To set the

Client Authorization Control:

1 From any page, click the

Configurations heading. The Configurations

screen displays.

2 On the left-hand side of the screen, click

Security.

Scroll to

Client Authorization Control. In this section is a list of the IP

addresses that are authorized to perform functions using On-board Remote Management for this specific unit. There are two sets of IP address boxes. You can individually enable/disable and configure each set.

• If enabled, each set can be used to specify either a range of IP addresses or a pair of specific IP addresses that are allowed to administer this unit. A set can also be used to specify a single IP address if the desired IP address is entered into both the “a” and “b” portions of the set. When a set is used to specify a range of IP addresses, the “b” portion of each address set must be greater than or equal to the “a” portion of that address set.

Note: To view the list of currently defined users, click

submit

with

Select User Type.

Note: To delete a user,

Select User Type and click submit with the

User Name and Password fields blank.

Chapter 4 On-board Remote Management

Configurations Page

Quantum SuperLoader 3 User’s Guide 59

• If neither set is enabled, any IP client can administer the unit. If a single set is enabled, only clients that pass the test specified by that set are allowed administrator access. If both sets are enabled, any client that passes either of the two filter tests can administer the unit.

The Web server always allows any client to view the status information of the unit, regardless of the authorized client list or the overlap control policy.

3 Use the drop-down box to select

Enable or Disabled.

4 Type the IP addresses in the appropriate boxes.

5 Click

submit to save.

Client Overlap Control is a management policy on controlling how the

Web server handles overlapping control requests from multiple clients on the authorized client list. The options include

No Locking, Full Locking,

and

Time-Based Locking.

•

No Locking allows multiple clients to have unrestricted access to

control the system as long as they are on the authorized client list.

•

Full Locking permits only one authorized client to issue control

requests at a time. This client must release the lock by clicking the

Home option in the upper frame of the page to permit other

authorized clients to have control access.

•

Time-Based Locking is similar to Full Locking in that only one

authorized client can have control access at once, but the lock is automatically released after the specified number of seconds of inactivity have elapsed.

After selecting the appropriate policy by clicking the check box, click

submit to save the changes.

1 From any page, click the

Configurations heading. The Configurations

screen displays.

2 On the left-hand side of the screen, click

Security.

3 Select a security option from the

Client Overlap Control options:

•

No locking allows multiple users to access the system and issue

requests.

•

Full Locking allows only one user to access the system and issue

requests.

Chapter 4 On-board Remote Management

Configurations Page

Quantum SuperLoader 3 User’s Guide 60

• Time-based Locking allows only one user to access the system and issue requests with the lock expiring after a designated amount of inactivity (in seconds).

•

Home is used to release a full or time-based lock and permit

another user to access the system.

4 Click

submit.

Note: Locking is only available to users on the authorized client

list.

Note: To log out of the system, you must close your browser to

end the session.

Note: By entering an improper range of IP addresses, a user

could possibly lock out all IP clients from administering the autoloader. If this occurs, you can restore the default values by running

Restore Default from the front panel

Configuration Menu.

Chapter 4 On-board Remote Management

Updates Page

Quantum SuperLoader 3 User’s Guide 61

Updates Page

You can browse to find system updates and then upload the updates. To get system updates:

1 From any page, click the

Updates heading. The Firmware Update

screen displays.

2 Click

Browse to navigate to the host system for the update file. The

file should end in an

.img extension.

3 Click

Upload.

4 Click

OK in response to the confirmation box. The autoloader

automatically uploads the new code and processes it to the system.

Note: A Microsoft issue can keep a user from updating drive or

loader firmware over the On-board Remote Management interface. This can occur under Windows Server 2003 with Service Pack 1 (SP1), or if a user has installed Microsoft Security Update MS05-019. This problem will appear with a 6F Communication Error message on the front panel with the warning light on. On-board Remote Management will continue to report the autoloader status as

Initialization.

Microsoft has described a workaround for this problem in their product with Technical Support Article 898060 (

http://

support.microsoft.com/default.aspx?scid=898060). If this

problem occurs, the autoloader should be restarted to avoid further communication errors.

Chapter 4 On-board Remote Management

Diagnostics Page

Quantum SuperLoader 3 User’s Guide 62

Diagnostics Page

From the Diagnostics page, you can run various tests on the autoloader. You can also view error and history logs, test progress, identify the physical unit in a rack, or reset the system.

Running Diagnostic Tests 4

You can perform the following diagnostic tests from On-board Remote Management:

•Loader—Picker Test

• Loader—Magazine Test

• Loader—Inventory Test

• Random Moves

Viewing Error or History Logs 4

To view error or history logs:

1 From any page, click the

Diagnostics heading. The Diagnostics screen

displays.

2 Under

View Error and History Logs, click View Logs. You can also save

the logs to a file by clicking

Save Logs. If you save the logs to a file,

you must select a destination folder within 60 seconds.

Note: On-board Remote Management allows you to request all

diagnostic tests, but any tests that require a cartridge to be inserted will time out unless someone manually inserts the cartridge at the appropriate time.

Note:

View Logs allows you to view a summary of the hardware,

software and update logs for the autoloader.

Save Logs saves detailed log information to a file for the

autoloader. On some browsers, after saving logs, it may be necessary to click on

Home to continue using the On-board

Remote Management function.

Chapter 4 On-board Remote Management

Diagnostics Page

Quantum SuperLoader 3 User’s Guide 63

Diagnostics 4

To view the various diagnostic options:

1 From any page, click the

Diagnostics heading. The Diagnostics screen

displays.

2 In the

Diagnostics section, select the diagnostic test that you want to

run from the

Test drop-down menu.

3 Specify a loop count, if desired.

4 Click

Start Test.

5 While the test is running, you can view the status of the test. From

View Diagnostic Test Progress, click View Status.

A separate screen indicates which test is running and the current status of the diagnostic test.

6 To refresh the status information, click

View Diagnostic Test Progress,

and then click

View Status again.

Identification 4

You can use the Identification feature of the autoloader by requesting the LCD backlight to flash for a specified number of seconds.This can be helpful in identifying the location of the autoloader in an equipment room.

1 From any page, click the

Diagnostics heading. The Diagnostics screen

displays.

2 Under

Identification, enter the number of seconds in the Time (secs)

field.

3 Click

Identify. The LCD backlight flashes on the autoloader for the

specified number of seconds.

Performing a System Reset 4

You will use System Reset when making SCSI ID changes, mode changes, magazine changes, and IP address changes. A system reset will take at least three minutes if there is a tape in the drive, or approximately 30 seconds otherwise. To perform a system reset:

1 From any page, click the

Diagnostics heading. The Diagnostics screen

displays.

2 Under the

System Reset section, click System Reset.

Chapter 4 On-board Remote Management

Commands Page

Quantum SuperLoader 3 User’s Guide 64

Commands Page

You can move tapes, run a system inventory, reset the picker to its home position, or perform sequential operations from the

Commands page.

When you click

Commands, the page displays.

From a remote location, you can request that a tape be moved from one position to another. To move a tape:

1 From any page, click the

Commands heading. The Commands screen

displays.

2 From the

Moving Tapes section of the page, click the drop-down

menu under

From: and select the current location of the tape that you

want to move.

3 From the drop-down menu under

To:, select the location to which

you want to move the tape, and then click

submit.

Inventory 4

The autoloader automatically runs an inventory whenever you power it on or insert a magazine. If you need to run an inventory in addition to this, you can use On-board Remote Management to do it remotely. To run an inventory:

1 From any page, click the

Commands heading. The Commands screen

displays.

2 From the

Commands page, click Inventory. The autoloader starts an

inventory immediately.

Set to Home 4

If the autoloader is not able to successfully execute a Moving Tapes or an

Inventory command, try executing a Set to Home command, and then

retry the move or inventory command again.

The

Set to Home command resets the autoloader as a means to help the

autoloader recover from an unexpected internal condition. To set to

Home:

Note: You can also click the slot on the graphic of the autoloader

magazine to select and move a cartridge.

Chapter 4 On-board Remote Management

Commands Page

Quantum SuperLoader 3 User’s Guide 65

1 From any page, click the Commands heading. The Commands screen

displays.

2 From the

Commands page, click Set to Home. This executes a reset

command to the autoloader.

Sequential Operations 4

The Sequential Operations mode supports certain backup applications that do not manage media. During backup, when one cartridge is read or written to the end of the tape, the autoloader automatically returns that cartridge to its designated slot and loads the cartridge from the next higher numbered slot to the tape drive to be read or written to. This continues until the backup software stops accessing the drive or until all the cartridges have been sequentially accessed. The autoloader does not move the media until the host requests the tape drive to unload.

1 From any page, click the

Commands heading. The Commands screen

displays.

2 From the

Commands page, scroll to Sequential Operations.

3 To start

Sequential Operations, click Start. This moves the first

available cartridge from the storage slot to the drive.

•To stop

Sequential Operations, click Stop. This removes the cartridge

from the drive and places it back into the cartridge's previous storage slot.

•To resume

Sequential Operations, click Resume. This moves the next

cartridge to the tape drive.

Note: The loader must be in

Sequential mode, selected from the

Configurations page, to use Sequential Operations.

Note: You must perform a

Start or Resume command to load a

cartridge into the tape drive before starting a host backup.

Quantum SuperLoader 3 User’s Guide 66

Chapter 5

5Administration

This chapter covers the information needed to interface the Autoloader to the host network. The following topics are available:

• “

Introduction” on page 67

• “

Configuring the Autoloader” on page 68

• “

Setting Ethernet” on page 72

• “

Setting the Change Mode” on page 76

• “

Setting Security” on page 78

• “

Setting Magazines” on page 79

• “

Setting Passwords” on page 79

Chapter 5 Administration

Introduction

Quantum SuperLoader 3 User’s Guide 67

Introduction

When you first power on the Quantum SuperLoader 3 autoloader, it automatically runs a power on self-test (POST). During the POST, the left (green) LED flashes. After the POST, the left (green) and right (amber) LED flash alternately back and forth. Do one of the following:

• If the autoloader powers on successfully, continue configuring the autoloader (see Configuring the Autoloader

• If the autoloader does not power on successfully, check the following:

• Power switch is on.

• Power cable is inserted correctly.

• SCSI (or SAS, or Fibre Channel) cable is connected to the

autoloader and host computer.

• SCSI bus is terminated (SCSI autoloader).

• No error code displays on the autoloader LCD.

• If you cannot resolve the problem yourself, contact your service representative or go to www.quantum.com

When you first power on the autoloader, the setting for the Internet Protocol (IP) address is static with the address

192.168.20.128. If you want

to use Dynamic Host Configuration Protocol (DHCP) to change the IP address, see “

Setting the IP Address” on page 72. To determine the IP

address when using DHCP, view the Ethernet status information (see

“

Viewing Ethernet Information” on page 45).

Note: The front panel requires a six-digit password to change the

configuration (see “

Setting Passwords” on page 79). The

LCD front panel default password for the Administrator is

000000. The default password for the Operator is 111111.

Chapter 5 Administration

Configuring the Autoloader

Quantum SuperLoader 3 User’s Guide 68

Configuring the Autoloader

To configure the autoloader, start with the main menu on the front panel. If the main menu is not already visible on the LCD, press

Enter.

When you first power on the autoloader, the default is set with no password protection. However, after you set the security option, all the configuration functionality is password-protected. You need an administrator-level password to configure the autoloader.

To configure the Quantum SuperLoader 3 autoloader, you must verify the setup of the following:

• SCSI, SAS, or Fibre Channel autoloader.

• Magazine(s).

• Ethernet IP address (if you are not using DHCP).

• Time zone, date, and time.

• Control mode.

• Security option.

The front panel menu provides the following options (see figure 8

Chapter 5 Administration

Configuring the Autoloader

Quantum SuperLoader 3 User’s Guide 69

Figure 8 System Menu Tree

Diagnostics

Error Logs

Hard

Tape Alert Logs

End Curr. Test

Picker Test

Magazine Test Inventory Test

Last Test Log

Random Moves

Eject

Tape (Mailslot)

By Barcode By Location From Drive

Right Magazine

Left Magazine

Enter (Mailslot)

Autoloader Autoloader

Autoloader

Commands

To Drive

To Location Move Inventory Enter Password

Operator

Administrator

Log Out

Home

Resume

Start

Stop

Sequential Ops

Autoloader

Status Version

Element Status

Drive

Status Version

Ethernet

Status

IPv6 Link Local

Enter To View

Configuration

SCSI ID

Set Topology Set FC Speed Set Loop Id

SAS

Fibre Channel

Set TLR

Ethernet

Set IPv4 Addr

Set IP

Set Gateway

Set Subnet Mask

Set IPv6 Addr

Set IP

Time

Set Timezone

Set Date/Time

Change Mode

Random Sequential

Cleaning Tape

Auto Clean

Magazines

Left

Both

Right

Security

Set Password

Operator

Administrator

Restore Default

Seq Cycle Mode

Barcode Reader SCSI Barcode

Chapter 5 Administration

Configuring the Autoloader

Quantum SuperLoader 3 User’s Guide 70

SCSI Autoloader 5

Each SCSI device attached to a server or workstation must have a unique SCSI ID. For the SCSI SuperLoader 3 autoloader, you need one

SCSI ID.

To set the SCSI ID:

1 If the main menu is not already visible, press

Enter.

2 On the main menu, scroll to

Configuration and press Enter.

3 On the

Configuration submenu, scroll to SCSI ID and press Enter.

4 Scroll to the number you want to set as the autoloader's SCSI ID, then

press

Enter. Cycle Power new SCSI ID displays on the LCD.

5 Press and hold the power button on the front panel until

System

Shutdown wait 60 sec

displays on the LCD. Power Off displays on the

LCD, then the autoloader shuts off.

6 Press the power button again to power on the autoloader.

The new SCSI ID is now in effect.

SAS Autoloader 5

If you have an autoloader with a SAS tape drive, SAS replaces SCSI ID.

To set or change the SAS parameters to enable or disable transport layer retries:

1 If the main menu is not already visible, press

Enter.

2 On the main menu, scroll to

Configuration and press Enter.

3 On the

Configuration submenu, scroll to SAS Interface and press

Enter.

4 Scroll to the parameter you want to set or change (

Enable or Disable

transport layer retries

), then press Enter.

5 Press and hold the power button on the front panel when

Please

Cycle Power

displays on the LCD.

Power Off displays on the LCD, then the autoloader shuts off.

7 Press the power button again to power on the autoloader.

The new SAS parameters are now in effect.

Chapter 5 Administration

Configuring the Autoloader

Quantum SuperLoader 3 User’s Guide 71

Fibre Channel Autoloader5

If you have an autoloader with a Fibre Channel tape drive, Fibre Channel replaces

SCSI ID.

To set or change the Fibre Channel parameters:

1 If the main menu is not already visible, press

Enter.

2 On the main menu, scroll to

Configuration and press Enter.

3 On the

Configuration submenu, scroll to Fibre Channel and press

Enter.

4 Scroll to the parameter you want to set or change (

Set Topology, Set

FC Speed

, or Set Loop ID), then press Enter.

•

Set Topology allows you select Auto Negotiate, Loop, or P2P.

•

Set FC Speed allows you to select Auto Negotiate, 1 Gig, or 2 Gig.

•

Set Loop ID allows you to select a Loop ID of 0 – 127 (only if Loop

is selected with

Set Topology).

5 Press and hold the power button on the front panel when

Please

Cycle Power

displays on the LCD.

Power Off displays on the LCD, then the autoloader shuts off.

7 Press the power button again to power on the autoloader.

The new Fibre Channel parameters are now in effect.

Note: In a native Fibre Channel device, dynamic World Wide

Naming is supported.

Chapter 5 Administration

Setting Ethernet

Quantum SuperLoader 3 User’s Guide 72

Setting Ethernet

Ethernet is the method used by the autoloader to access a network. With an Ethernet connection, you can remotely access the autoloader over the network. To use the Ethernet connection, you must define the following:

• A dynamic or static IP address for the autoloader (required)

• A subnet mask (required)

• An IP gateway (optional)

• A Simple Network Management Protocol (SNMP) server (optional)

• A time server, or set the time and time zone manually (optional)

Setting the IP Address 5

An IP address is the address of any device attached to a network. Each device must have a unique IP address. IP addresses are written as four sets of numbers separated by periods ranging from

0.0.0.0 up to and

including

255.255.255.255.

IP addresses are either permanent or dynamically assigned. A permanent, or static, address remains the same each time the device connects to the network. A dynamic address may change each time the device connects to the network server using Dynamic Host Configuration Protocol (DHCP).

To set a dynamic IP address:

1 From the main menu, scroll to

Configuration, and then press Enter.

2 From the

Configuration menu, scroll to Ethernet, and then press Enter.

3 From the

Ethernet submenu, scroll to Set IP, and then press Enter.

4 Scroll to

DHCP, and then press Enter. Please reboot to use DHCP

displays on the LCD screen.

5 Press and hold the power button on the front panel until

System

Shutdown wait 60 sec

displays on the LCD. Power Off displays on the

LCD, then the autoloader shuts off.

6 Press the power button again to power on the autoloader. The IP

address is changed.

Chapter 5 Administration

Setting Ethernet

Quantum SuperLoader 3 User’s Guide 73

To set a static IP address:

1 From the main menu, scroll to

Configuration, and then press Enter.

2 From the

Configuration menu, scroll to Ethernet, and then press Enter.

3 From the

Ethernet submenu, scroll to Set IP, and then press Enter.

4 Scroll to

Static IP, and then press Enter. The cursor automatically

appears at the first digit.

5 At each position of the IP address, use the up and down arrows to

change the value of each digit. Press

Enter to advance the cursor to

the next digit.

When you have advanced through all of the digits of the IP address, the autoloader displays

Enter to save.

6 Press

Enter. The Configuration submenu appears and the static IP is

now in effect. You do not need to reboot the autoloader.

7 Press

Escape or Enter to return to the Ethernet submenu.

Setting the Subnet Mask5

Creating a subnet mask is a method of splitting IP networks into a series of subgroups, or subnets, to improve performance or security.

To set a subnet mask:

1 From the main menu, scroll to

Configuration, and then press Enter.

2 From the

Configuration menu, scroll to Ethernet, and then press Enter.

3 From the

Ethernet submenu, scroll to Set Subnet Mask, and then press

Enter.

4 At each position of the Subnet Mask address, use the up and down

arrows to change the value of each digit. Press

Enter to advance the

cursor to the next digit.

When you have advanced through all of the digits of the subnet mask address, the autoloader displays

Enter to save.

Note: If you make a mistake, press Escape to backspace to the

digit you want to change.

Note: If you make a mistake, press

Escape to backspace to the

digit you want to change.

Chapter 5 Administration

Setting Ethernet

Quantum SuperLoader 3 User’s Guide 74

5 Press Enter. New Subnet Mask xxx.xxx.xxx appears on the LCD. You

do not need to reboot the autoloader.

6 Press

Escape or Enter to return to the Ethernet submenu.

Setting an IP Gateway 5

To set an IP gateway:

1 From the main menu, scroll to

Configuration, and then press Enter.

2 From the

Configuration menu, scroll to Ethernet, and then press Enter.

3 From the

Ethernet submenu, scroll to Set Gateway, and then press

Enter. The cursor automatically appears at the first digit.

4 At each position of the gateway address, use the up and down arrows

to change the value of each digit. Press

Enter to advance the cursor to

the next digit.

When you have advanced through all of the digits of the gateway address, the autoloader displays

Enter to save.

5 Press Enter. New Gateway is xxx.xxx.xxx appears on the LCD. You do

not need to reboot the autoloader.

6 Press

Escape or Enter to return to the Ethernet submenu.

System Time 5

The system time is displayed by On-board Remote Management and it is used internally when logging events and errors. The system time is either regular time or power-on time. Regular time is Month/Date/Year Time, such as Nov/21/2004 19:28. Power-on time is Power On Cycles/Power On Hours. For example,

POC: 00121, POH: 00002:07:45 where POC is the

number of times the system has booted since it was manufactured, and POH is the number of hours, minutes, and seconds since the last system boot. If regular time is known, it will be used, otherwise power-on time is used.

Setting the Time Zone 5

To set the time zone:

1 From the main menu, scroll to

Configuration, and then press Enter.

2 From the

Configuration menu, scroll to Time, and then press Enter.

Note: If you make a mistake, press

Escape to backspace to the

digit you want to change.

Chapter 5 Administration

Setting Ethernet

Quantum SuperLoader 3 User’s Guide 75

3 From the Time submenu, scroll to Set Timezone, and then press Enter.

The

Time Zone screen appears, allowing you to set the hours. The

cursor automatically appears at the first digit.

4 Scroll to set the number of hours difference between your local time

and Greenwich Mean Time (GMT).

5 Scroll to set the number of minutes difference between your local

time and GMT, then press

Enter. The new time zone is set.

6 Press

Escape or Enter as necessary to return to the main menu.

Setting the Date and Time5

To set the date and time:

1 From the main menu, scroll to

Configuration, and then press Enter.

2 From the

Configuration menu, scroll to Time, and then press Enter.

3 From the

Time submenu, scroll to Set Date/Time, and then press Enter.

The

Date/Time screen appears, allowing you to set the date and time.

The cursor automatically appears at the first digit.

4 The first four digits represent the current year. At each position of the

year, use the up and down arrows to change the value of each digit. Press

Enter to advance the cursor to the next digit.

5 The next two digits represent the current month. At each position of

the month, use the up and down arrows to change the value of each digit. Press

Enter to advance the cursor to the next digit.

6 The next two digits represent the current day. At each position of the

day, use the up and down arrows to change the value of each digit. Press

Enter to advance the cursor to the next digit.

7 The next two digits represent the current hour. At each position of the

hour, use the up and down arrows to change the value of each digit. Press

Enter.

8 The last two digits represent the current minute. At each position of

the minute, use the up and down arrows to change the value of each digit. Press

Enter to advance the cursor to the next digit.

9 Press

Enter to save.

10 Press

Escape as necessary to return to the main menu.

Chapter 5 Administration

Setting the Change Mode

Quantum SuperLoader 3 User’s Guide 76

Setting the Change Mode

You can set the autoloader to either Random or Sequential. The default change mode is

Random.

Random mode, you, or the backup software, can specify which

cartridge you want to use and where you want it to go. You will probably use this mode the most.

The

Sequential mode supports certain backup applications that do not

manage media. During backup, when one cartridge is read or written to the end of the tape, the autoloader automatically returns that cartridge to its slot and loads the cartridge from the next higher numbered slot to the tape drive to be read or written to. This continues until the backup sequentially accessed. The autoloader does not move the media until the host requests the tape drive to unload the tape via a SCSI unload command.

Seq Cycle mode, which is an option of the Sequential mode, the

autoloader automatically starts over with magazine slot 1 when the last cartridge is used (slot 16 or highest filled slot). If this change mode is not set, the autoloader stops when the last cartridge available has been used. In

Seq Cycle mode the autoloader continues to cycle until a user stops it.

To set the

Change Mode:

1 From the main menu, scroll to

Configuration, and then press Enter.

2 From the

Configuration menu, scroll to Change Mode, and then press

Enter. the mode options appear. A check mark appears next to the

currently enabled mode.

3 Do one of the following:

• To leave the mode the same, press

Escape.

Note: In

Sequential mode, the medium changer does not appear in

the

Device Manager. The medium changer will reappear in

Device Manager if you return the system to Random mode. This

is to allow for operating systems that do not support multiple LUNS.

Chapter 5 Administration Setting the Change Mode

Quantum SuperLoader 3 User’s Guide 77

• To modify the change mode, scroll to the mode to which you want to set the autoloader and press

Enter. Reboot to enable new

mode

appears on the LCD.

4 Press and hold the power button on the front panel until

System

Shutdown wait 60 sec

appears on the LCD. Power Off appears on the

LCD and the autoloader shuts off.

5 Press the power button again to power up the autoloader. The new

change mode is now in effect.

Sequential Mode Operations 5

If you enable Sequential mode, you must use the Sequential Ops submenu under the

Commands menu to operate the autoloader after you reboot.

•The

Start command allows you to load the first cartridge.

•The

Resume command allows you to continue from the next unused

slot, if a user stopped the cycle.

•The

Stop command allows you to stop the cycle.

To start

Sequential mode operation:

1 From the main menu, scroll to

Commands, and then press Enter.

2 From the

Commands menu, scroll to Sequential Ops, and then press

Enter.

3 From the

Sequential Ops menu, scroll to Start, and then press Enter.

Moving first tape to drive appears on the LCD.

To stop

Sequential mode operation:

1 From the main menu, scroll to

Commands, and then press Enter.

2 From the

Commands menu, scroll to Sequential Ops, and then press

Enter.

3 From the

Sequential Ops menu, scroll to Stop, and then press Enter.

Ejecting tape from drive appears on the LCD.

To resume

Sequential mode operation:

1 From the main menu, scroll to

Commands, and then press Enter.

2 From the

Commands menu, scroll to Sequential Ops, and then press

Enter.

3 From the

Sequential Ops menu, scroll to Resume, and then press

Enter. Moving next tape to drive appears on the LCD.

Chapter 5 Administration

Setting Security

Quantum SuperLoader 3 User’s Guide 78

Setting Security

You can add security to the front panel by password-protecting the autoloader's functionality. The security setting only protects the front panel functionality. The default setting is

Off, meaning that no password

is required. However, you can enable the security option so that users must enter a password to access functionality.

When you first power on the autoloader, the security option is set to

Off.

Use the following procedure to enable the security option. You must have an administrator-level password to set passwords.

To set the security option:

1 From the main menu, scroll to

Configuration, and then press Enter.

2 From the

Configuration menu, scroll to Security. If a check mark

appears after the word, the security option is

On. If no check mark

appears, the security option is

Off.

3 To change the option, press

Enter. For example, if the security option

was set to

On, it is now set to Off, and no check mark appears.

Chapter 5 Administration

Setting Magazines

Quantum SuperLoader 3 User’s Guide 79

Setting Magazines

In some cases, autoloader owners were being charged Independent Software Vendor (ISV) licensing fees for two-magazine SuperLoader 3s although only one magazine was configured. This occurred because the ISV software was registering the autoloader as a two-magazine device, regardless of the number of magazines configured. You have the ability to set the number of magazines in the autoloader.

To set the number of magazines:

1 From the main menu, scroll to

Configuration, and then press Enter.

2 From the

Configuration menu, scroll to Magazines, and then press

Enter.

3 From the

Magazines menu, select either Right, Left, or Both to indicate

the magazines installed in the autoloader.

Setting Passwords

Many operations on the autoloader are password-protected to ensure data integrity. You can set passwords to administrator level and to operator level. Operator-level users have access to the

Commands and

Status menus. Administrator-level users have access to all functionality.

To set a password:

1 From the main menu, scroll to

Configuration, and then press Enter.

2 From the

Configuration menu, scroll to Set Password, and then press

Enter.

3 To set a password to the operator level, scroll to

Operator. To set a

password to the administrator level, scroll to

Administrator, then

press

Enter. The Set Password screen appears.

4 Press

Enter. If you are not logged in as Administrator, press Enter

again to log in. A text box appears above the first asterisk.

Chapter 5 Administration

Setting Passwords

Quantum SuperLoader 3 User’s Guide 80

In the text box, scroll to the first character of the password. The cursor automatically appears at the first number of the password.

5 At each position of the password, use the up and down arrows to

change the value of each number. Press

Enter to advance the cursor to

the next number.

6 Press

Enter. The text box above the asterisk disappears and another

text box appears above the next asterisk.

7 Repeat steps 5

and 6 to enter the remaining digits of the password.

When you have entered six numbers, the autoloader displays

Submit

Password

below the asterisks.

8 Press

Enter to submit the password. Password Successfully changed

appears on the LCD.

9 Press

Enter. The Operator and Administrator options reappear. You

can either enter another password, or press

Escape or Enter as

necessary to return to the main menu.

Getting Lost Passwords 5

If you forget the administrator-level password, you cannot access the autoloader's functionality to enter a new password. In this case, you must call customer support. When you call, have the autoloader connected to the Ethernet and open On-board Remote Management.

Note: If you make a mistake, press

Escape to backspace to the

digit you want to change.

Note: You can reset front panel passwords to the factory defaults

from On-board Remote Management. However, if the Onboard Remote Management passwords are lost, you must contact customer support. If you must contact customer support, be at the host computer with On-board Remote Management on line. From the main screen, click

Configuration. The enter Network Password or User name

screen displays. The customer support representative will need the number surrounded by asterisks to locate and reset your password. This is your “realm number.”

Quantum SuperLoader 3 User’s Guide 81

Chapter 6

6Diagnostics

This chapter provides troubleshooting information that might be helpful with problems encountered during autoloader operation.

• Power-on Self Test (

POST)

• Diagnostic Tests from the Front Panel

• On-board Remote Management Diagnostic Tests

Chapter 6 Diagnostics

Power-on Self Test (POST)

Quantum SuperLoader 3 User’s Guide 82

Power-on Self Test (POST)

This section describes the POST and its various tests and also explains how to perform diagnostic tests from the front panel and from the Onboard Remote Management interface.

The Power-on Self Test (POST) and diagnostic tests are helpful tools for testing the autoloader’s functionality and for troubleshooting errors.

With the results from the POST and diagnostic tests, you can determine how well the autoloader is working and locate any problems

Every time you turn on the autoloader, the POST checks all of the autoloader’s basic components. If you experience problems with the autoloader, the POST is a good method to determine if any major parts are malfunctioning.

Table 8 POST Descriptions

POST Test Description

MICROP Tests the microprocessor’s general-purpose registers

IRAM Tests the microprocessor’s internal RAM

Addr Lines Bit walks the SRAM address lines

SRAM Tests the 512K SRAM

Code Chksum Verifies the Flash image checksum

EERom Checks the EERom area and verifies the checksums

PLL Clock Tests that the microprocessor’s PLL is synchronized correctly

LCD Verifies that the LCD is present and working correctly

Ethernet Configures and verifies communication with the Ethernet chip

Barcode Verifies that the bar code reader is present and performs a hardware

handshake

Temperature Sense Pass/Fails the MDM and configures the AHIM temperature sensors

Quantum superloader 3 User Manual

Specifications and Main Features

Frequently Asked Questions

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