Quantum superloader 3 User Manual

81-81317-06 A01

SuperLoader™ 3

SuperLoader 3

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Quantum SuperLoader 3 User’s Guide, 81-81317-06 A01, May 2008.

Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to time without notice.

Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law.

TRADEMARK STATEMENT

Quantum, DLT, DLTtape, The Quantum Logo, and The DLTtape Logo are all registered trademarks of Quantum Corporation. SuperLoader, SDLT, and Super DLTtape are trademarks of Quantum Corporation.

Other trademarks may be mentioned herein which belong to other companies.

Quantum SuperLoader 3 User’s Guide iii

Contents

Preface xiii

Chapter 1 Introduction 1

Overview............................................................................................................. 1

Host Interfaces ............................................................................................ 2

Tape Drives.................................................................................................. 2

Front Panel................................................................................................... 2

SuperLoader 3 LTO-2................................................................................. 3

SuperLoader 3 LTO-3................................................................................. 3

SuperLoader 3 LTO-4................................................................................. 4

SuperLoader 3 VS160 ................................................................................. 4

SuperLoader 3 DLT-V4.............................................................................. 4

SuperLoader 3 SDLT 600.......................................................................... 5

SuperLoader 3 DLT-S4............................................................................... 5

Chapter 2 Installation and Configuration 6

Installation Overview........................................................................................ 7

SCSI Interface .............................................................................................. 7

Fibre Channel Interface.............................................................................. 8

SAS Interface ............................................................................................... 8

Quantum SuperLoader 3 User’s Guide iv

Choosing a Location ........................................................................................ 10

UL Requirements .............................................................................................11

Elevated Operating Ambient Temperature .......................................... 11

Reduced Air Flow..................................................................................... 11

Mechanical Loading ................................................................................. 11

Overloading the Circuit ........................................................................... 11

Reliable Earthing (Grounding) ............................................................... 11

SCSI Bus Requirements................................................................................... 12

Unpacking the Autoloader ............................................................................. 13

Accessories................................................................................................. 14

Rack Mounting the Autoloader ..................................................................... 15

Understanding Autoloader Features ............................................................15

General Features ....................................................................................... 15

Connecting Cables ........................................................................................... 18

Connecting SCSI and Power Cables ...................................................... 18

Connecting Fibre Channel and Power Cables...................................... 19

Connecting SAS and Power Cables........................................................ 21

Preparing the Host and Verifying the Connection ..................................... 23

Windows Operating System Support........................................................... 24

Autoloader Device Driver ....................................................................... 24

Tape Drive Device Driver........................................................................ 24

Bar Code Reader...............................................................................................26

DLTSage Dashboard........................................................................................ 26

Chapter 3 Operating the Autoloader 27

Operator's Panel Functionality ...................................................................... 27

Enter Passwords........................................................................................ 29

Logout......................................................................................................... 30

Using Cartridges .............................................................................................. 30

Inserting a Single Cartridge .................................................................... 31

Moving a Single Cartridge .....................

................................................. 33

Ejecting a Single Cartridge ...................................................................... 33

Using Magazines and Magazine Blanks....................................................... 35

Ejecting a Magazine..................................................................................36

Magazine Load/Unload Command ...................................................... 37

Installing a Magazine ............................................................................... 37

Manually Operating the Magazine ........................................................ 38

Viewing Status Information ........................................................................... 41

Viewing SuperLoader 3 Autoloader Status .......................................... 41

Viewing Firmware Version ..................................................................... 42

Viewing Element Status........................................................................... 43

Quantum SuperLoader 3 User’s Guide v

Viewing Tape Drive Status...................................................................... 44

Viewing Tape Drive Version................................................................... 44

Viewing Ethernet Information................................................................ 45

Running an Inventory ..................................................................................... 46

Data Compression............................................................................................ 46

Chapter 4 On-board Remote Management 47

On-board Remote Management Overview.................................................. 47

Opening On-board Remote Management............................................. 48

Viewing Status Information .................................................................... 49

Default Username and Password........................................................... 49

Time Display ............................................................................................. 49

Feedback on Pages.................................................................................... 50

Configurations Page ........................................................................................ 50

System Operations Options..................................................................... 50

Updates Page.................................................................................................... 61

Diagnostics Page .............................................................................................. 62

Running Diagnostic Tests........................................................................ 62

Viewing Error or History Logs............................................................... 62

Diagnostics................................................................................................. 63

Identification.............................................................................................. 63

Performing a System Reset...................................................................... 63

Commands Page .............................................................................................. 64

Inventory.................................................................................................... 64

Set to Home ............................................................................................... 64

Sequential Operations.............................................................................. 65

Chapter 5 Administration 66

Introduction ...................................................................................................... 67

Configuring the Autoloader........................................................................... 68

SCSI Autoloader........................................................................................ 70

SAS Autoloader......................................................................................... 70

Fibre Channel Autoloader....................................................................... 71

Setting Ethernet................................................................................................ 72

Setting the IP Address.............................................................................. 72

Setting the Subnet Mask .......................................................................... 73

Setting an IP Gateway .............................................................................. 74

System Time .............................................................................................. 74

Quantum SuperLoader 3 User’s Guide vi

Setting the Time Zone .............................................................................. 74

Setting the Date and Time ....................................................................... 75

Setting the Change Mode................................................................................ 76

Sequential Mode Operations................................................................... 77

Setting Security................................................................................................. 78

Setting Magazines ............................................................................................ 79

Setting Passwords ............................................................................................ 79

Getting Lost Passwords ........................................................................... 80

Chapter 6 Diagnostics 81

Power-on Self Test (POST).............................................................................. 82

Performing a POST................................................................................... 83

Interpreting the POST Results ................................................................ 83

Diagnostic Tests from the Front Panel.......................................................... 84

Setting the Security................................................................................... 84

Stopping a Diagnostic Test...................................................................... 85

Front Panel Diagnostic Tests................................................................... 86

On-board Remote Management Diagnostic Tests ...................................... 87

Diagnostics Using On-board Remote Management............................ 87

Chapter 7 Customer Replaceable Units (CRUs) 88

Replacing a Magazine or Magazine Blank ................................................... 88

Removing a Magazine.............................................................................. 89

Removing a Magazine Blank .................................................................. 89

Reinstalling a Magazine........................................................................... 90

Installing a Magazine Blank.................................................................... 90

Changing the Orientation........................................................................90

Rack Mounting the Autoloader ..................................................................... 93

General Preparation for Rack Mount Installation................................ 95

Stationary Rack Mount Ins

tallation ....................................................... 95

Chapter 8 Logs and Troubleshooting 102

Before Contacting Customer Support......................................................... 102

Autoloader Logs............................................................................................. 106

Log Types................................................................................................. 107

Retrieving the Hard Log........................................................................ 108

Quantum SuperLoader 3 User’s Guide vii

Hard Log Example.................................................................................. 109

Time Stamp.............................................................................................. 110

Error Fields ..............................................................................................111

Tape Drive Logs ............................................................................................. 120

Log Fields.................................................................................................120

POST Failure Logs ......................................................................................... 121

Returning the Autoloader for Service......................................................... 122

Preparing the Autoloader for Shipment.............................................. 122

Removing the Autoloader from a Rack............................................... 122

Packing the Autoloader ......................................................................... 123

Appendix A Specifications 124

Autoloader Specifications............................................................................. 125

Autoloader Performance Specifications .....................................................126

Autoloader Environmental Specifications ..

............................................... 129

Autoloader Power Specifications ................................................................ 130

Autoloader Vibration Specifications........................................................... 130

Autoloader Shock Specifications ................................................................. 131

Tape Drive Specifications .............................................................................131

LTO-2 Drive Specifications........................................................................... 132

Media Capacity ....................................................................................... 132

Media Specifications...............................................................................132

LTO-3 Drive Specifications........................................................................... 134

Media Capacity ....................................................................................... 134

Media Specifications...............................................................................134

LTO-4 Drive Specifications........................................................................... 136

Media Capacity ....................................................................................... 136

Media Specifications...............................................................................136

VS160 Drive Specifications ...........................................................................

138

Media Capacity ....................................................................................... 138

Media Specifications...............................................................................138

DLT-V4 Drive Specifications........................................................................ 140

Media Capacity ....................................................................................... 140

Media Specifications...............................................................................140

SDLT 600 Drive Specifications..................................................................... 142

Media Capacity ....................................................................................... 142

Media Specifications...............................................................................142

DLT-S4 Drive Specifications......................................................................... 144

Media Capacity ....................................................................................... 144

Media Specifications...............................................................................144

Quantum SuperLoader 3 User’s Guide viii

Appendix B Drive Error Logs 146

Tape Drive Error Logs...................................................................................146

Error Log Display ................................................................................... 146

SCSI Check Condition Error Logs........................................................ 147

Bugcheck Error Logs (SDLT 600 only)........................................................ 150

Event Error Logs (SDLT 600 only)............................................................... 152

A500: Hard Read Error .......................................................................... 152

A501: SDLT Hard Write Error .............................................................. 155

A502: SDLT Loader Communication Error ........................................ 157

A503: SDLT Drive Servo Error..............................................................158

A507/A508: Directory Read Failure/Directory Write Failure......... 163

Appendix C Regulatory Statements 170

FCC Statement................................................................................................ 170

Taiwan Statement .......................................................................................... 171

Japan Notice.................................................................................................... 171

Canadian Notice (Avis Canadien)...............................................................171

European Union Notice ................................................................................ 172

Product Safety Electrostatic Discharge .....

.................................................. 172

Grounding Methods ...................................................................................... 173

Environmental Compliance..........................................................................173

Disposal of Electrical and Electronic Equipment .

.................................... 174

Glossary 175

Index 188

Quantum SuperLoader 3 User’s Guide ix

Figures

Figure 1 Front Panel Overview................................................................ 16

Figure 2 Back Panel Overview................................................................. 17

Figure 3 Cable Connectors (SCSI Tape Drive)....................................... 18

Figure 4 Cable Connectors (Fibre Channel Tape Drive)...................... 20

Figure 5 Cable Connectors (SAS Tape Drive)........................................ 21

Figure 6 Front Panel .................................................................................. 28

Figure 7 Left Magazine ............................................................................. 35

Figure 8 System Menu Tree...................................................................... 69

Figure 9 Left Magazine ............................................................................. 91

Figure 10 Removing the Screws from the Handle.................................. 92

Figure 11 Clearance Requirements for Rack Mounting

......................... 94

Figure 12 Required Parts for Installation

................................................. 96

Figure 13 Installing Two Clip Nuts

........................................................... 97

Figure 14 Attaching Autoloader Brackets................................................ 98

Figure 15 Attaching Support Brackets...................................................... 99

Figure 16 Sliding Autoloader into Rack ................................................. 100

Figure 17 Front Alignment....................................................................... 100

Quantum SuperLoader 3 User’s Guide x

Figure 18 Connecting Support Brackets ................................................. 101

Figure 19 POST Failures Event Log Sample .......................................... 121

Quantum SuperLoader 3 User’s Guide xi

Tables

Table 1 Location Criteria......................................................................... 10

Table 2 Front Panel LEDs........................................................................ 29

Table 3 Autoloader Status....................................................................... 42

Table 4 Firmware Version Fields........................................................... 43

Table 5 Drive Status Fields ..................................................................... 44

Table 6 Drive Version Fields .................................................................. 45

Table 7 Ethernet Information Fields...................................................... 45

Table 8 POST Descriptions ..................................................................... 82

Table 9 Probable Cause and Possible Solutions ................................ 103

Table 10 Log Retrieval Methods ............................................................ 108

Table 11 Error Type Listing and Suggested Actions .......................... 113

Table 12 Log Field Descriptions............................................................. 120

Table 13 POST Failure Specific Fields................................................... 121

Table 14 Error Log Display Field Descriptions ................................... 147

Table 15 SCSI Check Condition Error Log Field Descriptions.......... 147

Table 16 Sense Key Field Definitions .................................................... 148

Table 17 ASC/ASCQ Field Descriptions.............................................. 149

Quantum SuperLoader 3 User’s Guide xii

Table 18 Bugcheck Log Field Descriptions........................................... 151

Table 19 Error Event Logs Field Descriptions ..................................... 152

Table 20 Hard Read Error/Hard Write Error Block Descriptor ....... 153

Table 21 Hard Read /Hard Write Error Field Descriptions .............. 153

Table 22 Hard Read Error/Hard Write Error Block Descriptor ....... 155

Table 23 Hard Read Error/Hard Write Error Field Descriptions..... 155

Table 24 Loader Communication Error Block Description................ 157

Table 25 Loader Communication Error Field Description................. 157

Table 26 Drive Servo Error Block Descriptor....................................... 158

Table 27 Drive Servo Error Field Descriptions .................................... 158

Table 28 Directory Read Failure/Write Failure Block Descriptor ....163

Table 29 Directory Read/Write Failure Field Descriptions............... 164

Quantum SuperLoader 3 User’s Guide xiii

Preface

This document serves as an easy-to-use information source to familiarize Quantum customers and systems professionals with the SuperLoader 3 autoloader.

Audience

The primary audience for this document consists of end users installing and using the SuperLoader 3 autoloader.

Purpose

This document provides information on the SuperLoader 3 including:

• Product description

• Installation instructions

• Operation instructions

• Remote as well as front-panel administration of the autoloader

• Diagnostics

• Customer Replaceable Unit (CRU) procedures

• System log files as well as error logs

• Troubleshooting

• Specifications

• Regulatory compliance and statements

Preface

Quantum SuperLoader 3 User’s Guide xiv

Document Organization

This document is organized as follows:

• Chapter 1,

Introduction, provides a brief product overview.

• Chapter 2,

Installation and Configuration, describes a typical

installation, SCSI bus requirements, accessories, selecting a location for the autoloader, UL requirements, features and a product overview as well as a product components identification, the bar code reader, identifying product components, SCSI (or Fibre Channel or SAS) and power cable connection, preparing the host and verifying the connection, and installing device drivers.

• Chapter 3,

Operating the Autoloader, provides information about

Operator Control Panel functionality, using cartridges, magazines and magazine blanks, viewing status information, running an inventory and data compression.

• Chapter 4,

On-board Remote Management, provides an On-board

Remote Management overview, including the Configurations, Updates, Diagnostics and Commands pages.

• Chapter 5,

Administration, describes configuring the autoloader,

setting the SCSI ID, Ethernet, time, change mode, security, magazines, and passwords.

• Chapter 6,

Diagnostics, provides POST information and diagnostic

test information using the front panel and On-board Remote Management.

• Chapter 7,

Customer Replaceable Units (CRUs), includes information

about components you can service yourself.

• Chapter 8,

Logs and Troubleshooting, provides log descriptions,

troubleshooting information, and information on returning the autoloader for service.

• Appendix A,

Specifications, provides autoloader and tape drive

specifications.

• Appendix B,

Drive Error Logs, lists tape drive errors and SCSI check

condition error logs, as well as bugcheck and event error logs for the SDLT 600 only.

• Appendix C,

Regulatory Statements, lists the applicable regulatory

statements for the autoloader.

This document concludes with a glossary and index.

Preface

Quantum SuperLoader 3 User’s Guide xv

Notational Conventions

This document uses the following conventions:

• Right side of the autoloader — Refers to the right side as you face the component being described.

• Left side of the autoloader — Refers to the left side as you face the component being described.

• Power cycle — Means to turn the autoloader or system on, then turn them off (or off, then on).

• Dimensions in figures — All dimensions are shown with no units specified (Inches understood unless otherwise specified).

Related Documentation

Documents related to the Quantum SuperLoader 3 are shown below:

Note: Notes emphasize important information related to the main

topic.

Caution: Cautions indicate potential hazards to equipment and are

included to prevent damage to equipment.

Warning: Warnings indicate potential hazards to personal safety and

are included to prevent injury.

Document No. Document Title Document Description

81-81313 Quantum

SuperLoader 3 Quick Start Guide

This guide contains a sequence of steps recommended for unpacking, installing, and setting up your autoloader.

81-81237 How to Ship the

Quantum SuperLoader

This guide provides information on the proper packing for returning the autoloader for repair.

Preface

Quantum SuperLoader 3 User’s Guide xvi

SCSI-2 Specification 0

The SCSI-2 communications specification is the proposed American National Standard for information systems, dated March 9, 1990. Copies may be obtained from:

Global Engineering Documents 15 Inverness Way, East Englewood, CO 80112 (800) 854-7179 or (303) 397-2740

Contacts

Quantum company contacts are listed below.

Quantum Corporate Headquarters 0

To order documentation on the SuperLoader 3 Autoloader or other products, contact:

Quantum Corporation (Corporate Headquarters) 1650 Technology Drive, Suite 700 San Jose, CA 95110-1382

Technical Publications

To comment on existing documentation send e-mail to:

doc-comments@quantum.com

Quantum Home Page 0

Visit the Quantum home page at:

www.quantum.com

Preface

Quantum SuperLoader 3 User’s Guide xvii

Getting More Information or Help

StorageCare™, Quantum’s comprehensive service approach, leverages advanced data access and diagnostics technologies with crossenvironment, multi-vendor expertise to resolve backup issues faster and at lower cost.

Accelerate service issue resolution with these exclusive Quantum StorageCare services:

•

Service and Support Website - Register products, license software,

browse Quantum Learning courses, check backup software and operating system support, and locate manuals, FAQs, firmware downloads, product updates and more in one convenient location. Benefit today at: www.quantum.com/support

•

eSupport - Submit online service requests, update contact

information, add attachments, and receive status updates via email. Online Service accounts are free from Quantum. That account can also be used to access Quantum’s Knowledge Base, a comprehensive repository of product support information. Sign up today at:

www.quantum.com/support

For further assistance, or if training is desired, contact Quantum Technical Assistance Center:

North America: +1-800-284-5101

UK, France and Germany 00800 4 QUANTUM

EMEA +44 1256 848 766

For worldwide support: www.quantum.com/contactsupport

For the most up to date information on Quantum Global Services, please visit www.quantum.com/support

Preface

Quantum SuperLoader 3 User’s Guide xviii

Quantum SuperLoader 3 User’s Guide 1

Chapter 1

1Introduction

Overview

Data backup is essential to protect irreplaceable information. Backing up data to magnetic tape is an easy, cost-efficient method used by many small and medium businesses. However, most enterprises have so much data that a single backup tape is not enough; the information has to be spread across numerous tapes. To avoid constantly changing tapes manually, many tape backup systems include a Quantum SuperLoader 3 autoloader.

Each autoloader is a robot that includes a tape drive and one or two magazines for tape cartridges. The user's application can automatically load and unload tape cartridges as required for data backup or data retrieval. Quantum SuperLoader 3 autoloaders provide a compact, high capacity, but low cost method for simple, unattended data backup.

Chapter 1 Introduction

Overview

Quantum SuperLoader 3 User’s Guide 2

Host Interfaces 1

The Quantum SuperLoader 3 connects to your host server via a SCSI, Fibre Channel, or Serial Attached SCSI (SAS) connection allowing the host to send data and commands automatically. You can also connect to the autoloader using an Ethernet connection to perform administrative functions and download system updates.

Tape D rive s 1

Your Quantum SuperLoader 3 contains one of the following tape drives and one or two magazines capable of containing up to eight tape cartridges each.

• S

uperLoader 3 LTO-2 (SCSI)

• SuperLoader 3 LTO-3

(SCSI, Fibre Channel, or SAS)

• SuperLoader 3 LTO-4

(SCSI or SAS)

• SuperLoader 3 VS160

(SCSI)

• SuperLoader 3 DLT-V4

(SCSI)

• SuperLoader 3 SDLT

600 (SCSI)

• SuperLoader 3 DLT-S4

(SCSI or Fibre Channel)

Front Panel 1

The front panel on the autoloader includes a liquid crystal display (LCD) screen and four function keys. A scrolling menu on the LCD screen allows you to obtain information from the autoloader and enter commands. The front panel also includes two light emitting diodes (LEDs) indicating the autoloader's ready status and error status.

A single tape cartridge can be inserted directly into the tape drive via a password-protected mailslot on the front panel (provided there is no cartridge already in the drive). You can also load a tape cartridge into a magazine slot (provided there is no cartridge already in the slot).

Chapter 1 Introduction

Overview

Quantum SuperLoader 3 User’s Guide 3

SuperLoader 3 LTO-2 1

This autoloader is SCSI-3 compatible and operates as a single SCSI ID/ two LUN data storage device.

The Quantum SuperLoader 3 LTO-2 autoloader is equipped with a Quantum LTO-2 tape drive and contains up to sixteen Ultrium 2 data cartridges when utilizing two magazines, providing a compressed capacity of 6.4 Terabytes and a sustained data transfer rate of 93.6 GB per hour (native) or as high as 187.2 GB per hour compressed (assuming 2:1 compression).

The autoloader is compatible with the most popular operating systems and environments supporting a Ultra 160 SCSI-3 LVD interface but requires direct support from the operating system or a compatible backup application to take full advantage of its many features.

SuperLoader 3 LTO-3 1

This autoloader is SCSI-3 compatible and operates as a single SCSI ID/ two LUN data storage device. It is also available as a Fibre Channel or Serial Attached SCSI (SAS) data storage device.

The Quantum SuperLoader 3 autoloader is equipped with a LTO-3 tape drive and contains up to sixteen Ultrium 3 data cartridges when utilizing two magazines, providing a compressed capacity of 12.8 Terabytes and a sustained data transfer rate of 245 GB per hour (native) or as high as 490 GB per hour compressed (assuming 2:1 compression).

Fibre Channel can support up to 126 devices in a loop configuration. Longwave transceivers (with Fibre Channel cable) support distances up to 10 kilometers; short pulsewave transceivers (with Fibre Channel cable) support distances up to 500 meters.

The Fibre Channel version of the SuperLoader 3 LTO-3 operates at speeds up to 2 Gigabits (Gb)/second.

Chapter 1 Introduction

Overview

Quantum SuperLoader 3 User’s Guide 4

SuperLoader 3 LTO-4 1

This autoloader is SCSI-3 compatible and operates as a single SCSI ID/ two LUN data storage device. It is also available as a Serial Attached SCSI (SAS) data storage device.

The Quantum SuperLoader 3 autoloader is equipped with a LTO-4 tape drive and contains up to sixteen Ultrium 4 data cartridges when utilizing two magazines, providing a compressed capacity of 25.6 Terabytes and a sustained data transfer rate of 432 GB per hour (native) or as high as 864 GB per hour compressed (assuming 2:1 compression).

The autoloader is compatible with the most popular operating systems and environments supporting a Ultra 320 SCSI-3 LVD interface but requires direct support from the operating system or a compatible backup application to take full advantage of its many features.

SuperLoader 3 VS160 1

This autoloader is SCSI-3 compatible and operates as a single SCSI ID/ two LUN data storage device.

The Quantum SuperLoader 3 VS160 autoloader is equipped with a Quantum VS160 tape drive and contains up to sixteen Quantum VS1 data cartridges when utilizing two magazines, providing a compressed capacity of 2.5 TB and a sustained data transfer rate of 28.8 GB per hour (native) or as high as 57.6 GB per hour compressed (assuming 2:1 compression).

The autoloader is compatible with the most popular operating systems and environments supporting a SCSI LVD interface but requires direct support from the operating system or a compatible backup application to take full advantage of its many features.

SuperLoader 3 DLT-V4 1

This autoloader is SCSI-3 compatible and operates as a single SCSI ID/ two LUN data storage device.

The Quantum SuperLoader 3 autoloader DLT-V4 is equipped with a Quantum DLT-V4 tape drive and contains up to sixteen DLT VS1 data cartridges when utilizing two magazines, providing a compressed capacity of 5.1 Terabytes and a sustained data transfer rate of 36 GB per hour (native) or as high as 72 GB per hour compressed (assuming 2:1 compression).

Chapter 1 Introduction

Overview

Quantum SuperLoader 3 User’s Guide 5

SuperLoader 3 SDLT 6001

This autoloader is SCSI-3 compatible and operates as a single SCSI ID/ two LUN data storage device.

The Quantum SuperLoader 3 SDLT 600 autoloader is equipped with a Quantum SDLT 600 tape drive and contains up to sixteen SDLT II data cartridges when utilizing two magazines, providing a compressed capacity of 9.4 Terabytes and a sustained data transfer rate of 129.6 GB per hour (native) or as high as 259.2 GB per hour compressed (assuming 2:1 compression).

The autoloader is compatible with the most popular operating systems and environments supporting a 16-bit Ultra 160 SCSI-3 LVD interface but requires direct support from the operating system or a compatible backup application to take full advantage of its many features.

SuperLoader 3 DLT-S4 1

This autoloader is SCSI-3 compatible and operates as a single SCSI ID/ two LUN data storage device. It is also available as a Fibre Channel data storage device.

The Quantum SuperLoader 3 DLT-S4 autoloader is equipped with a Quantum DLT-S4 tape drive and contains up to sixteen DLTtape S4 data cartridges when utilizing two magazines, providing a compressed capacity of 25.6 Terabytes and a sustained data transfer rate of 216 GB per hour (native) or as high as 432 GB per hour compressed (assuming 2:1 compression).

The autoloader is compatible with the most popular operating systems and environments supporting an Ultra 320 SCSI-3 LVD interface but requires direct support from the operating system or a compatible backup application to take full advantage of its many features.

The Fibre Channel version of the SuperLoader 3 DLT-S4 operates at speeds up to 4 Gigabits (Gb)/second.

Quantum SuperLoader 3 User’s Guide 6

Chapter 2

2Installation and Configuration

This chapter covers all aspects of installing the autoloader in your location. The following information is available:

• “

Installation Overview” on page 7

• “

Choosing a Location” on page 10

• “

UL Requirements” on page 11

• “

SCSI Bus Requirements” on page 12

• “

Unpacking the Autoloader” on page 13

• “

Rack Mounting the Autoloader” on page 15

• “

Understanding Autoloader Features” on page 15

• “

Front Panel Overview” on page 16

• “

Back Panel Overview” on page 17

• “

Connecting Cables” on page 18

• “

Preparing the Host and Verifying the Connection” on page 23

• “

Windows Operating System Support” on page 24

• “

Bar Code Reader” on page 26

• “

DLTSage Dashboard” on page 26

Chapter 2 Installation and Configuration

Installation Overview

Quantum SuperLoader 3 User’s Guide 7

Installation Overview

The SuperLoader 3 is a SCSI device that interfaces to your host computer (see S

CSI Interface).

A Fibre Channel version of the autoloader is available when equipped with a LTO-3 or DLT-S4 native Fibre Channel tape drive (see Fibre

Channel Interface).

A Serial Attached SCSI (SAS) version of the autoloader is available when equipped with a LTO-3 or LTO-4 SAS tape drive (see SAS Interface

SCSI Interface 2

Installing the SCSI autoloader consists of the following steps, which are explained in more detail later in this section:

1 Prepare to install your new Quantum SuperLoader 3 autoloader (see

“

Choosing a Location” on page 10).

2 Identify the proper SCSI bus types (see “

SCSI Bus Requirements” on

page 12).

3 Identify the accessories that come with the autoloader (see

“

Accessories” on page 14).

4 Install the autoloader in a computer rack or select a table or desktop

near the host server. If installing a rack mount unit, refer to “

Rack

Mounting the Autoloader” on page 93.

5 Shut down or turn off the server and all devices attached to the

server.

6 Attach the SCSI cable to the autoloader and server's SCSI host

adapter (see “

Connecting SCSI and Power Cables” on page 18).

7 Attach the power cable to the autoloader and plug in the power cable

to the nearest power outlet (see “

Connecting SCSI and Power Cables”

on page 18). Power the autoloader on to ensure it passes the power on self-test (POST).

8 Set the SCSI ID for the autoloader (see “

SCSI Autoloader” on

page 70).

9 Set up the host and verify the connection (see “

Preparing the Host

and Verifying the Connection” on page 23).

Chapter 2 Installation and Configuration

Installation Overview

Quantum SuperLoader 3 User’s Guide 8

10 Install the device drivers (see “Windows Operating System Support”

on page 24.

Fibre Channel Interface 2

Installing the Fibre Channel autoloader consists of the following steps, which are explained in more detail later in this section:

1 Prepare to install your new Quantum SuperLoader 3 autoloader (see

“

Choosing a Location” on page 10).

2 Identify the accessories that come with the autoloader (see

“

Accessories” on page 14).

3 Install the autoloader in a computer rack or select a table or desktop

near the host server. If installing a rack mount unit, refer to “

Rack

Mounting the Autoloader” on page 93.

4 Attach the Fibre Channel cable to the autoloader and a Fibre Channel

switch or the server's Fibre Channel host adapter (see “

Connecting

Fibre Channel and Power Cables” on page 19).

5 Attach the power cable to the autoloader and plug in the power cable

to the nearest power outlet (see “

Connecting Fibre Channel and Power Cables” on page 19). Power the autoloader on to ensure it

passes the power on self-test (POST).

6 Install the device drivers (see “

Windows Operating System Support”

on page 24).

SAS Interface 2

Installing the Serial Attached SCSI (SAS) autoloader consists of the following steps, which are explained in more detail later in this section:

1 Prepare to install your new Quantum SuperLoader 3 autoloader (see

“

Choosing a Location” on page 10).

2 Identify the accessories that come with the autoloader (see

“

Accessories” on page 14).

3 Install the autoloader in a computer rack or select a table or desktop

near the host server. If installing a rack mount unit, refer to “

Rack

Mounting the Autoloader” on page 93.

4 Attach the SAS cable to the autoloader and a Fibre Channel switch or

the server's Fibre Channel host adapter (see “

Connecting SAS and

Power Cables” on page 21).

Chapter 2 Installation and Configuration

Installation Overview

Quantum SuperLoader 3 User’s Guide 9

5 Attach the power cable to the autoloader and plug in the power cable

to the nearest power outlet (see “

Connecting SAS and Power Cables”

on page 21). Power the autoloader on to ensure it passes the power on self-test (POST).

6 Install the device drivers (see “

Windows Operating System Support”

on page 24).

Chapter 2 Installation and Configuration

Choosing a Location

Quantum SuperLoader 3 User’s Guide 10

Choosing a Location

The autoloader is designed to fit in a standard 19-inch rack using either the long or short brackets (depending on the depth of the rack). Choose a location that meets the following criteria (see appendix A,

Specifications).

The autoloader uses standard rack mounting hardware.

Table 1 Location Criteria

Criteria Description

Rack requirements Standard 19-inch rack with 2U of clearance.

Room temperature 10–35° C (50–95° F)

Power source AC power voltage: 100–127 VAC; 200–240 VAC

Line frequency: 50–60 Hz

Note: Locate the AC outlet near the autoloader. The AC power cable is the

product’s main disconnect device and must be easily accessible at all times.

Weight 14.1 kg (31 lb) unloaded

17.2 kg (38 lb) loaded with 2 magazines, 16 cartridges

Air Quality Minimize sources of particulate contamination. Avoid areas near frequently

used doors and walkways, cooling or exhaust vents, stacks of supplies that collect dust, printers, and smoke-filled rooms.

Caution: Excessive dust and debris can damage tapes and tape drives.

Humidity 20–80% RH (non-condensing)

Clearance Back: Minimum of 43.2 cm (17 in.)

Front: Minimum of 68.6 cm (27 in.) Sides: Minimum of 5.08 cm (2 in.)

Chapter 2 Installation and Configuration

UL Requirements

Quantum SuperLoader 3 User’s Guide 11

UL Requirements

Elevated Operating Ambient Temperature 2

When installed in a closed multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than the room ambient. Therefore, consideration should be given to installing the equipment in an environment compatible with the manufacturer’s maximum recommended ambient temperature.

Reduced Air Flow 2

Installation of the equipment in a rack should be such that the amount of air flow required for safe operation of the equipment is not compromised.

Mechanical Loading 2

Mounting of the equipment in a rack should be such that a hazardous condition is not achieved due to uneven mechanical loading.

Overloading the Circuit 2

Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of circuits might have on overcurrent protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing the concern.

Reliable Earthing (Grounding) 2

Reliable earthing of rack-mounted equipment should be maintained. Particular attention should be given to supply connections other than direct connections to the branch circuit, such as use of power strips.

Chapter 2 Installation and Configuration

SCSI Bus Requirements

Quantum SuperLoader 3 User’s Guide 12

SCSI Bus Requirements

There are minor differences between the Quantum SuperLoader 3 LTO-2 and the Quantum SuperLoader 3 VS160/SDLT 600 autoloaders.

SuperLoader 3 LTO-2

You must connect the Quantum SuperLoader 3 LTO-2 to one of the following SCSI bus types:

• Ultra2 SCSI Low-voltage Differential (LVD), Single-ended (SE) SCSI bus

SuperLoader 3 VS160/SDLT 600

You must connect the Quantum SuperLoader 3 VS160 or the Quantum SuperLoader 3 SDLT 600 to one of the following SCSI bus types:

• Ultra 320 SCSI-3, LVD SE SCSI bus

• Ultra 160 SCSI-3, LVD SE SCSI bus

General Information

Your SCSI host adapter card must also support the SCSI bus type used to connect the autoloader. If you use a LVD SCSI bus, use a host adapter card with a connection for a high-density (HD) 68-pin cable.

Note: The autoloader is not compatible with a High-voltage

Differential (HVD) SCSI bus.

Note: If you use a single-ended (SE) SCSI bus, the tape drive’s

performance is limited to the maximum data transfer speed of the bus.

Note: The maximum number of autoloaders supported per SCSI bus

is two.

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Quantum superloader 3 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual