Quantum STUX2001XX, CL400LWXX User Manual

Manually Removing an LTO Cartridge

This document provides instructions for manually removing a data cartridge from a Certance LTO-1, LTO-2,
or LTO-3 full-height tape drive. You should only perform this procedure if you cannot remove the cartridge
by pushing the buttons on the front of the drive or by issuing commands from a host device. This should
only be necessary if you must remove a data cartridge prior to returning the drive to Certance.

CAUTION: After following these procedures, you must return the drive to Certance for repair. Do not
try to use the drive until after it has been serviced.

Before You Start

Before you manually remove a cartridge from the drive:

1. Issue all possible commands and run diagnostics.

2. Turn off all power to the drive.

3. Unplug all connectors to the drive.

4. Remove the drive from its operating environment.

5. Place the drive on a workbench with proper ESD grounding: attach a wrist strap to the bench

and the other end to your wrist.

6. Remove the top cover of the drive by removing eight screws. (You will need a 1.5-mm hex

driver.)

NOTE: Do NOT remove the front bezel or the bottom cover from the drive.

7. Inspect the drive to determine which procedure you should follow:

• If the cartridge is loaded and the leader pin is still in the cartridge (see Figure 1), go to “Cartridge

is Loaded and Seated” on page 2.

• If the cartridge is loaded and seated, and the tape is threaded or partially threaded on the take-up

hub, go to “Cartridge is Loaded and Seated with Tape Threaded” on page 4.

Manually Removing an LTO Cartridge

Figure 1. Diagram of Drives with Leader Pin Inside LTO Cartridge (Tape Not Threaded on Take-up Hub)

Cartridge is Loaded and Seated

If the cartridge is loaded and seated and the leader pin is still inside the cartridge, follow these steps to
remove the cartridge. To remove the cartridge you will need a small, flat-blade screwdriver

1. Verify that the leader pin is still inside the cartridge as shown in Figure 1Error! Bookmark not

defined.. If the leader pin has been pulled out of the cartridge and is still in the tape path, follow the
steps in “ Cartridge is Loaded and Seated with Tape Threaded” on page 44.

2. Use a flat-blade screwdriver to turn the worm gear counter clockwise (to the left). Figure 2 on page 3

shows the location of the worm gear. This will gradually raise the cartridge elevator and cause the
cartridge to slide partially out of the drive.

NOTE: Do not touch any other part of the drive mechanism during this process.

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Manually Removing an LTO Cartridge

Figure 2. Worm Gear

3. Continue turning the worm gear until the cartridge is sticking out of the unit approximately 17 mm

(0.66”). Then carefully pull the cartridge out by hand.

4. After you have removed the cartridge, put the top cover back on the drive; then replace and tighten the

screws.

5. Return the drive to Certance.

CAUTION: Do NOT use the drive after you have removed a cartridge. The drive must be returned to
Certance for servicing.

If you have any questions about this procedure, contact Technical Support.

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