Quantum STT220000X User Manual

CERTANCE

Online User’s Guide

Travan 20GB Internal Storage System

Part Number 50000899, Revision B.

April 2004

Certance and the Certance logo are trademarks of Certance LLC. Other product names are trademarks or registered trademarks of their respective owners.

Certance reserves the right to change, without notice, product offerings or specifications. No part of this publication may be reproduced in any form without written permission from Certance LLC.

Certance provides this manual “as is,” without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Certance reserves the right to change, without notification, the specifications contained in this manual.

Certance assumes no responsibility for the accuracy, completeness, sufficiency, or usefulness of this manual, nor for any problem that might arise from the use of the information in this manual.

FCC Notice

This equipment generates and uses radio frequency energy and, if not installed and used in strict accordance with the manufacturer’s instructions, may cause interference to radio and television reception which could void the user’s authority to operate the equipment. It has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.

If interference does occur, try to correct it by taking one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the computer and the receiver.

• Connect the computer into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/television technician for help.

Further, this equipment complies with the limits for a Class B digital apparatus in accordance with Canadian Radio Interference Regulations ICES-003.

Cet appareil numérique de la classe B est conforme a la norme NMB-003 du Canda.

Contents

Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . 1

About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

About your Travan tape drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Items you many need for the installation. . . . . . . . . . . . . . . . . . . . . 2

ATAPI drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

SCSI drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Important precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Chapter 2: Installing an ATAPI Drive. . . . . . . . . . . . . . 3

Examine your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Set the master/slave jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Attach or remove mounting brackets . . . . . . . . . . . . . . . . . . . . . . . 5

Mount the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Attach your tape drive to the secondary IDE port . . . . . . . . . . . . . . 6

Connect the power cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Check all cables in your computer system . . . . . . . . . . . . . . . . . . . 7

Reinstall your computer cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Chapter 3: Installing a SCSI Drive . . . . . . . . . . . . . . . . 8

Set the drive’s SCSI ID number . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Check SCSI termination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Check additional SCSI options (optional) . . . . . . . . . . . . . . . . . . . 10

Attach or remove mounting brackets . . . . . . . . . . . . . . . . . . . . . . 11

Mount the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Connect the drive to your SCSI host adapter . . . . . . . . . . . . . . . . 12

Connect the power cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Check all cables in your computer system . . . . . . . . . . . . . . . . . . 13

Reinstall your computer cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Chapter 4: Operation and Maintenance . . . . . . . . . . 14

Loading and unloading cartridges. . . . . . . . . . . . . . . . . . . . . . . . 14

Handling Travan cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Retensioning tapes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Cleaning the tape drive mechanism. . . . . . . . . . . . . . . . . . . . . . . 15

Setting the write-protect switch . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Recommended tape cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Chapter 5: Troubleshooting . . . . . . . . . . . . . . . . . . . 17

Installation troubleshooting (ATAPI drives). . . . . . . . . . . . . . . . . . . 17

Installation troubleshooting (SCSI drives) . . . . . . . . . . . . . . . . . . . 18

Tape operations troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . 18

1. Introduction

About this manual

This manual provides instructions on installing your new TapeStor Travan 20GB tape drive. Two sets of drive installation instructions are provided: one for ATAPI drives and another for SCSI drives.

This manual also describes how to operate your tape drive and how to care for the tape drive and cartridges.

NOTE: Wherever a page number is referenced in this online manual, you can click on the page number to jump to that page. You can return to the original page by clicking the back button

in your viewer software.

About your Travan tape drive

The TapeStor Travan 20GB features a capacity of 20 Gbytes and a data transfer rate of up to 120 Mbytes per minute.

NOTE: These values are based on 2:1 data compression. Uncompressed values are one half as high. Capacities, backup speeds and transfer rates will vary with file type and system configuration.

This drive includes Certance FastSense(TM) technology for optimizing drive and host data transfer rates.

For a list of supported tape formats, see page 16.

NOTE: The TapeStor Travan 20GB cannot use TR-1, TR-2, TR-3 or QIC-80 tapes.

Introduction Items you many need for the installation

Items you many need for the installation

• You will need standard (flat-blade) and Phillips screwdrivers to install the tape drive in your

computer.

NOTE: Before you install the drive, write down its model number (CTXXX) and serial number in a safe place. You will need these numbers if you ever have to call for service. The numbers are listed on the underside of the drive.

ATAPI drives

• If your computer has only a single IDE port, it will probably be attached to your hard disc. In

this case, you will need to obtain and install an ATAPI host adapter to provide a secondary IDE port for the tape drive.

• If you have two IDE ports but do not have any devices attached to the secondary port, you will

need a 40-pin IDE interface cable for your tape drive.

SCSI drives

• You must have a SCSI host adapter to use the TapeStor Travan SCSI drives.

• You will need a 50-pin SCSI cable with enough connectors for all your SCSI devices.

Important precautions

To protect your computer and drive from electrostatic damage, follow these guidelines:

• Before you open your computer or remove the drive from its antistatic bag, ground yourself by

touching the metal chassis of your computer or some other grounded object. For optimal protection, use an electrostatic grounding strap.

NOTE: To be properly grounded, your computer must be plugged into a grounded electrical outlet.

• Do not touch any printed circuit boards or electronic chips on your drive or in your computer.

NOTE: We recommend that you install your backup software before you install your tape drive. For more information, see the instructions that came with the backup software.

+ 16 hidden pages