Quantum StorNext QD7000 Replacing Manual

Replacing a Power Supply Unit (PSU)

StorNext QD6000/QD7000 Expansion Unit

6-68486-01 Rev A

* 6-68486-01 Rev A

StorNext QD6000/QD7000 Expansion Unit, Replacing a Power Supply Unit (PSU), 6-68486-01 Rev A, July
2016, Product of USA.

©2016 All rights reserved. Quantum, the Quantum logo, DXi, Scalar and StorNext are registered trademarks of
Quantum Corporation and its affiliates in the United States and/or other countries. All other trademarks are the
property of their respective owners.

Replacing a Power Supply Unit (PSU)

ii

NOTE: The Lancaster firmware is used on the E5600, Titan RAID controller, only. Refer to the NetApp

to Quantum Naming Decoder section for additional information.

This section provides the following information:

• Intended audience

• Prerequisites

• NetApp to Quantum Naming Decoder

Intended audience

This guide is intended for storage customers and technicians.

About this guide

Prerequisites

Prerequisites for installing and using this product include knowledge of:

• Servers and computer networks

• Network administration

• Storage system installation and configuration

• Storage area network (SAN) management and direct attach storage (DAS)

• Fibre Channel (FC) and Ethernet protocols

About this guide iii

NetApp to Quantum Naming Decoder

Use Ta bl e 1 to correlate the NetApp product nomenclature to the equivalent Quantum-storage
naming conventions.

Ta b l e 1 Product Nomenclature

E-Series NetApp Product Quantum-Storage Description

Controller-Drive Tray Base System Quantum uses Base System when referring to a

drive tray with the RAID controllers.

Drive Tray Expansion Unit Quantum uses Expansion Unit when referring

to a drive tray with the environmental services
modules (ESMs).

E5600 (Code Name: Titan) RAID controller Four 16Gb/s FC SFP+ host ports

E5500 (Code Name: Soyuz) RAID controller Four 16Gb/s FC SFP+ host ports

E5400 (Code Name: Pikes Peak) RAID controller Four 8Gb/s FC SFP+ host ports

DE6600 (Code Name: Wembley) 4U 60-drive enclosure 60 3.5 inch disk drives

E5560 or E5660

(DE6600 4U drive enclosure with
E5500 or E5600 RAID controllers)

E5460

(DE6600 4U drive enclosure with
E5400 RAID controllers)

E5424

(DE5600 24-drive 2U drive
enclosure (Code Name: Camden)
with E5400 RAID controllers)

Quantum StorNext
QD7000

Quantum StorNext
QD6000

Quantum StorNext
QS2400

E5412

(DE1600 12-drive 2U drive
enclosure (Code Name: Ebbets)
with E5400 RAID controllers)

Replacing a Power Supply Unit (PSU)

iv

Quantum StorNext
QS1200

92033-02

PSU B

PSUA

CTNLB

ESMA

ESM B

CTNLA

PSU B

PSUA

PSU B

PSUA

ESM B

CTNLA

ESMA

CTNLB

PSU B

PSUA

!

!

1

This procedure is for systems running SANtricity® 10.83 and later.

NetApp® E-Series Storage Systems: Replacing a Power Canister in
the DE6600 Drive Tray

To download SANtricity ES Storage Manager and related product documentation, go to the NetApp
Support Site at support.netapp.com.

Before you replace the power canister in the DE6600 drive tray, gather antistatic protection and a replacement power
canister.

Figure 1 DE6600 Drive Tray – Rear View

1. DE6600 Drive Tray Power Canister

A TTENTION Possible equipment damage – If you perform this procedure with the power turned on, you must complete

it within 15 minutes to prevent the possibility of overheating the equipment.

ATTENTION Possible equipment failure – Before starting this procedure, make sure that you have the correct power

canister for your particular hardware configuration. If you are performing a hardware reconfiguration, make sure you have
the correct replacement power canister to support the particular controller tray or controller-drive tray to which your
DE6600 drive tray is to be attached. Using a power canister with the wrong power supply can cause your storage array to
power down and stop working because of the power supply mismatch.

You can determine whether you have a failed power canister in two ways:

 The Recovery Guru directs you to replace a failed power canister.

 You locate the failed power canister by checking the Power Service Action Required LED.

ATTENTION Possible hardware damage – To prevent electrostatic discharge damage to the tray, use proper antistatic

protection when handling tray components.

Copyright © 2012 NetApp, Inc. All rights reserved. 1

1. Gather support data about your storage array by using one of these methods:

— Use the storage management software to collect and save a support bundle of your storage array. From the Array

Management Window, select Advanced >> Troubleshooting >> Support Data >> Collect. Then name and

specify a location on your system where you want to store the support bundle.

— Use the command line interface (CLI) to run the save storageArray supportData command to gather

comprehensive support data about the storage array. For more information about this command, refer to Command
Line Interface and Script Commands. Running this command can temporarily impact performance on your storage

array.

2. Did the Recovery Guru direct you to replace a failed power canister?

— Yes – Go to step 3.
— No – Run the Recovery Guru to identify the failed component, and then go to step 3.

3. Put on antistatic protection.

4. Unpack the new power canister.

a. Set the new power canister on a flat, static-free surface near the drive tray.

b. Save all packing materials in case you need to return the power canister.

5. Make sure that the Power switch on the new power canister is turned off.

6. Check the Power Service Action Required LED to locate the failed power canister (Figure 2).

Figure 2 LEDs on a Power Canister

1. Standby Power LED (Green)

2. Power Output DC Power LED (Green)

3. Power Service Action Allo wed LED (Blue)

4. Power Service Action Req uired LED (Amber)

5. Power Inpu t AC Power LED (Green)

If a fault is detected, the amber Power Service Action Required LED is on. If you can safely remove the power canister,
the blue Power Service Action Allowed LED is on.

2 NetApp® E-Series Storage Systems: Replacing a Power Canister in the DE6600 Drive Tray

7. Do you have power applied?

— No – Go to step 9.

— Yes – Go to step 8.

SMcli <ctrl_IP1> -c “Set tray [trayID

] powerCanister[top|bottom] service

Allowed Indicator=on;”

— [trayID] is the identifier of the drive tray that contains the power canister that you want to replace. Drive tray ID

values are 0 to 99. Be sure to type the square brackets around the identifier.

— [top|bottom] is the identifier of the power canister that you want to replace. Power canister values are either

top or bottom. Be sure to type the square brackets around the value.

This command turns on the blue Power Service Action Allowed LED and prevents the controller from accessing the
drive tray (Figure 2).

A TTENTION Possible loss of power – To avoid taking the wrong power canister offline and causing the drive tray to lose

all power, contact your Technical Support representative before performing step 8.

8. Turn off the Power switch on the power canister that has failed (Figu

re 3).

Figure 3 Power Switch on the DE6600 Drive Tray

1. Power Switch

9. Unplug the power cord from the failed power canister.

10. Remove the power canister from the drive tray (Figure 4) by pressing the orange tab toward the black tab, moving the

power canister latches to the outside, and then pulling the power canister toward you.

While removing the power canister, you might notice an increase in fan speed. The fan speed returns to normal after
you have replaced the power canister.

Figure 4 Removing and Replacing a Power Canister

1. Power Canister Latches

3

11. Slide the replacement power canister all the way into the drive tray. Rotate the power canister latches towards the center
to lock the power canister into place.

12. Make sure that the Power switch on the replacement power canister is turned off, and then plug in the power cord.

13. Turn on the Power switch on the replacement power canister.

14. Check the green Power Input AC Power LED and the amber Power Service Action Required LED on the new power
canister.

15. Based on the LED status, perform one of the following actions:

— The Power Input AC Power LED is on and the Power Service Action Required LED is off – Go to step 17.
— The Power Input AC Power LED is off or the Power Service Action Required LED is on – Check that the

power canister is installed correctly. Reinstall the power canister. Go to step 16.

16. Did this action correct the problem?

— Yes – Go to step 17.
— No – If the problem has not been resolved, contact your Technical Support representative.

17. Check the status of all of the trays in the storage array.

18. Does any component have a Needs Attention status?

— Yes – Click the Recovery Guru toolbar button in the Array Management Window, and complete the recovery

procedure. If the problem has not been resolved, contact your Technical Support representative.

— No – Go to step 19.

19. Remove the antistatic protection.

20. Gather support data about your updated storage array by using one of these methods:

— Use the storage management software to collect and save a support bundle of your storage array. From the Array

Management Window, select Advanced >> Troubleshooting >> Support Data >> Collect. Then name and

specify a location on your system where you want to store the support bundle.

— Use the CLI to run the save storageArray supportData command to gather comprehensive support data

about the storage array. For more information about this command, refer to Command Line Interface and Script
Commands. Running this command can temporarily impact performance on your storage array.

4 NetApp® E-Series Storage Systems: Replacing a Power Canister in the DE6600 Drive Tray