Quantum StorNext G300 R520 Hardware Manual

Hardware Guide

StorNext G300 R520

Gateway Appliance

Quantum StorNext G300 R520 Gateway Appliance Hardware Guide 6-67610-02 Rev E, May 2016.

Product of USA.
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limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this
publication from time to time without notice.

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Quantum specifications are subject to change.

ii

Contents

Chapter 1 Introduction 1

How this Guide is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

What's New in the G300 R520 Hardware Guide . . . . . . . . . . . . . . . . . . 1

Revision E updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Chapter Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Navigating This Document With Adobe Reader. . . . . . . . . . . . . . . . . . . 2

About the StorNext G300 Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

About the StorNext G300 Gateway Appliance . . . . . . . . . . . . . 3

Hardware Specification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Network Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

StorNext G300 Gateway Appliance Licensing . . . . . . . . . . . . . . 4

The Gateway Metrics Report . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

About StorNext Licensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

About StorNext Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Notes, Cautions, and Warnings. . . . . . . . . . . . . . . . . . . . . . . . . 5

Writing Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Appliance Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Supported Internet Browsers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Product Safety Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

StorNext G300 Gateway Appliance Hardware Guide iii

Contents

Chapter 2 Hardware Overview 13

The StorNext G300 System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

StorNext G300 System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

StorNext G300 Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Power Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

LAN/NAS Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Fibre Channel Cable Connections for SAN Access . . . . . . . . . . 28

Relocating the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Chapter 3 Basic System Operations 31

Power On the StorNext G300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Shutting Down the G300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Upgrade G300 Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Obtain and Install StorNext Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Obtain StorNext Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

How to Configure the Laptop Network Settings . . . . . . . . . . . 36

Access the Service Menu via the Service Port . . . . . . . . . . . . . 38

Install StorNext Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Install and Configure StorNext NAS. . . . . . . . . . . . . . . . . . . . . . . . . . . 40

System Serial Numbers and Service Tag. . . . . . . . . . . . . . . . . . . . . . . . 41

Locating the System Serial Number . . . . . . . . . . . . . . . . . . . . 41

Locating the Service

Tag Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Adding or Removing File Systems After Initial Configuration . . . . . . . 42

Chapter 4 Contacting Quantum 45

StorNext Appliance Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . 45

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Getting More Information or Help . . . . . . . . . . . . . . . . . . . . . 46

Worldwide End-User Product Warranty . . . . . . . . . . . . . . . . . 47

iv StorNext G300 Gateway Appliance Hardware Guide

Chapter 1

Introduction

How this Guide is Organized

This guide describes how to identify and operate the key features of the
hardware components of the StorNext G300.

What's New in the G300 R520 Hardware Guide

Revision E updates The following information is provided in this revision:

• Since the firmware upgrade procedure will be updated more
frequently in G300 Release Notes, updated the firmware upgrade
section to point to the Release Notes. See Upgrade G300 Firmware
in Basic System Operations

• Added a section about installing StorNext licenses. See Obtain and

Install StorNext Licenses in Basic System Operations.

• Added a reference for getting the instructions to install and
configure StorNext NAS on the G300. See Install and Configure

StorNext NAS.

StorNext G300 Gateway Appliance Hardware Guide 1

.

Chapter 1: Introduction
Contents

Contents

This guide contains the following chapters:

• Chapter 1,
also includes document conventions, product safety statements, a

list of related documents, and supported Internet browsers.

• Chapter 2,
StorNext G300.

• Chapter 3, Basic System Operations
instructions for the StorNext system.

• Chapter 4,
the Quantum Technical Assistance Center.

Introduction – provides an overview of this guide, and

Hardware Overview – provides an overview of the

– provides basic operating

Contacting Quantum – provides contact information for

Chapter Contents • Navigating This Document With Adobe Reader on page 2 – explains

how to navigate this document with Adobe Reader.

• About the
overview of the system hardware.

• Supported Internet Browsers
where the supported Internet Browsers list is located.

• Writing Conventions
conventions used in the document.

StorNext G300 Hardware on page 3 – provides an

on page 9 – provides the location

on page 6 – provides information about the

• Product Safety Statements
and regulatory statements.

on page 9 – provides multi-lingual safety

Navigating This Document With Adobe Reader

There are different ways to navigate PDFs using Adobe Reader. See:

2 StorNext G300 Gateway Appliance Hardware Guide

http://help.adobe.com/en_US/acrobat/X/standard/using/WSD1CC3AD9­BF89-452d-AF01-70EEE881A39B.w.html

About the StorNext G300 Hardware

Chapter 1: Introduction

About the StorNext G300 Hardware

About the StorNext G300 Gateway Appliance

The StorNext G300 Gateway Appliance combines industry-proven
Quantum hardware and StorNext software into one convenient, out-of­the-box solution. The G300 Gateway Appliance operates as a SAN Client
in a StorNext Metadata Network, providing LAN client access to the
StorNext disk SAN.

Your StorNext G300 system hardware has been pre-installed and is
ready to operate with a minimum of additional configuration required
at time of installation.

StorNext G300 models:

• StorNext G301

• StorNext G302

Note: At times this document uses StorNext G300 as a generic term

that applies to the StorNext G301 and G302 models. When
information pertains only to a specific StorNext G300 model,
those differences are noted.

Hardware Specification The StorNext contains the following:

• Two redundant, hot-swappable system hard drives in a RAID 1
configuration

• Redundant cooling fans and power

StorNext G300 Gateway Appliance Hardware Guide 3

Chapter 1: Introduction
About the StorNext G300 Hardware

Determining Server Type By Serial Number

You can also distinguish which server is included in the appliance by
serial number format:

• The R510 server contains the serial number format CPA, for
example, CX1111CPA22333.

• The R520 server contains the serial number format CKE, for
example, CX1313CKE22333.

Network Connectivity Here are the quantity and type of network cards and ports available on

the different system models:

• The G300 features one 2-port 8 Gb FC card .

• The G301 ships with two 4-port PCIe expansion cards in slots which
each provide four 1 GbE Ethernet ports. Since there is also one
embedded 1 GbE port, there are a total of nine configurable
1 GbE ports on the system.

• The G302 ships with one 2-port PCIe expansion card which provides
two 1 GbE Ethernet, and one 2-port PCIe expansion card which
provides two 10 GbE Ethernet ports. The embedded 1 GbE port
(Eth1) on the G302 system is not configurable and remains unused.

The StorNext can also come configured as a Base System with an
Expansion , or the Expansion can be added to the system in the field.
The Expansion adds additional disks to the .

StorNext G300 Gateway Appliance Licensing

4 StorNext G300 Gateway Appliance Hardware Guide

There are several items to note about the Gateway Appliance license
used on the G300 Gateway Appliance:

• The StorNext G300 Gateway Appliance has a “per Gateway” DLC
license model. This license allows you to add clients without having
to purchase additional individual licenses.

• For new customers with no existing StorNext components, the
license comes from the factory pre-installed and enabled for use on
a new G300 Gateway Appliance.

• If you choose to install the StorNext G300 Gateway Appliance into
the same StorNext network as a customer-configured DLC gateway,
you will be limited to the existing DLC client license count.

Chapter 1: Introduction

About the StorNext G300 Hardware

• The Gateway Appliance license is populated on the StorNext G300
in the license.dat file. To view license status, open the GUI of the
StorNext MDC set up to monitor and provide the Gateway Metrics
Reports for your G300. Click the Connected Licensed Gateways
link at the bottom of the License page in the GUI of the host MDC,
which provides a list of all licensed Gateways in the environment.

The Gateway Metrics Report

About StorNext Licensing

You can view the Gateway Metrics Report to monitor performance and
throughput on your gateways, clients, and file systems from the
Reports > Gateway Metrics menu option on the GUI of a StorNext
MDC set up to monitor your G300 system. Because you can see at a
glance which gateways, clients, or file systems are currently under- or
over-utilized, the Gateway Metrics Report is a useful tool for
understanding LAN network and client performance characteristics. For
more information, see the latest version of the
view the video that describes the features and functions of the Gateway
Metrics Report at http://www.quantum.com/sngatewayhowtos

Separate licenses are required for various StorNext features, as well as to
perform an upgrade to a new release. Refer to the current
for your system model for a description of the StorNext licenses installed
and/or supported for your system. The procedures for obtaining and
installing supported StorNext feature licenses are included in the current
hardware guide for your system. Documents are located here:

StorNext User’s Guide

Release Notes

, or

About StorNext Features

Notes, Cautions, and Warnings

StorNext G300 Gateway Appliance Hardware Guide 5

This guide includes information about StorNext features that may not
initially apply to your system, but that could be installed in the future.

The following describes important information about Notes, Cautions,
and Warnings used throughout this guide.

Chapter 1: Introduction
About the StorNext G300 Hardware

Note

Note: Emphasizes important information related to the main topic.

Consequences if not followed:

There are no hazardous or damaging consequences.

Caution

Caution: Indicates potential hazards to equipment or data.

Consequences if not followed:

Failure to take or avoid this action could result in loss of data or
harm to equipment.

Warning

WARNING: Indicates potential hazards to personal safety.

Consequences if not followed:

Failure to take or avoid this action could result in physical harm to
the user or hardware.

Writing Conventions This guide uses the following document conventions to help you

recognize different types of information.

When a step includes substantial supporting information, the following
document conventions are used to differentiate the supporting
information from the procedural content:

6 StorNext G300 Gateway Appliance Hardware Guide

Chapter 1: Introduction

About the StorNext G300 Hardware

Hardware Conventions

Conventions

Right side of the system — Refers to the right side as you face the

component being described.

Left side of the system — Refers to the left side as you face the
component being described.

Software Conventions

Conventions Examples

For all UNIX-based
commands, the # prompt is
implied, although it is not
shown.

For all UNIX-based
commands, words in
are variables and should be
replaced with user-defined
values.

User input is shown in bold
font.

Computer output and
command line examples are
shown in monospace font.

User input variables are
enclosed in angle brackets.

For UNIX and Linux
commands, the command
prompt is implied.

italic

TSM_control stop
is the same as
# TSM_control stop

cvaffinity

where
and should be replaced with
a user-defined value.

./install.stornext

filename

filename

is a variable

./install.stornext

http://<ip_address>/cgi­bin/stats

TSM_control stop

is the same as
# TSM_control stop

StorNext G300 Gateway Appliance Hardware Guide 7

Chapter 1: Introduction
About the StorNext G300 Hardware

Conventions Examples

File and directory names,
menu commands, button
names, and window names
are shown in bold font.

Menu names separated by
arrows indicate a sequence
of menus to be navigated.

/data/upload

Utilities > Firmware

8 StorNext G300 Gateway Appliance Hardware Guide

Chapter 1: Introduction

Supported Internet Browsers

Appliance Documentation

A complete list of documentation for the StorNext G300 Gateway
Appliance is located on the following web page:

http://www.quantumcom/sngatewaydocs/

Supported Internet Browsers

The Internet browser software is not supplied with the StorNext G300;
you must obtain and install it independently. Refer to the

StorNext Compatibility Guide

supported by StorNext.

Product Safety Statements

Quantum will not be held liable for damage arising from unauthorized
use of the product. The user assumes all risk in this aspect.

Quantum

for the complete list of browsers

This unit is engineered and manufactured to meet all safety and
regulatory requirements. Be aware that improper use may result in
bodily injury, damage to the equipment, or interference with other
equipment.

WARNING: Before operating this product, read all instructions and

warnings in this document and in the system, safety, and
regulatory guide.

StorNext G300 Gateway Appliance Hardware Guide 9

Chapter 1: Introduction
Product Safety Statements

10 StorNext G300 Gateway Appliance Hardware Guide

Chapter 1: Introduction

Product Safety Statements

StorNext G300 Gateway Appliance Hardware Guide 11

Chapter 1: Introduction
Product Safety Statements

12 StorNext G300 Gateway Appliance Hardware Guide

Hardware Overview

This chapter contains the following sections:

Chapter 2

• The

• StorNext G300 Connectivity on page 23

• Relocating the System

StorNext G300 System

The StorNext G300 System

Figure 1 shows the StorNext G300 System.

Figure 1 StorNext G300
System - (Front)

on page 30

StorNext G300 Gateway Appliance Hardware Guide 13

Chapter 2: Hardware Overview

1

2

3 4 5 6 7

Empty Drive SlotsSystem Software

The StorNext G300 System

StorNext G300 System The StorNext G300 provides SAN access to StorNext LAN Clients. The

MDC Nodes contain redundant hard drives in a RAID 1 configuration,
ensuring high availability of the system software.

System Front View

Figure 2 shows, and Ta bl e 1 describes the indicators and buttons on the

front of the StorNext G300 Gateway Appliance.

Figure 2 StorNext G300
System – Front View

14 StorNext G300 Gateway Appliance Hardware Guide

Table 1 StorNext G300 – Front
View Indicators and Buttons

Indicators,
Button, or

Item

Connector Icon Description

Chapter 2: Hardware Overview

The StorNext G300 System

1

Power-on indicator/
power button

The power-on indicator lights when the system power is on.
The power button controls the power supply output to the

system. When the system bezel is installed, the power button
is not accessible.

Note: To perform a graceful shutdown, press and release

the power button.

Note: To force an ungraceful/hard stop shutdown, press and

hold the power button for 5 seconds.

2System

identification
button

The identification buttons on the front and back panels can
be used to locate a particular system within a rack.
When one of these buttons is pushed, the LCD panel on the
front and the blue system status indicator on the back blink
until one of the buttons is pushed again.

3 LCD menu buttons Allows you to navigate the control panel LCD menu

4 LCD panel Provides system ID, status information, and system error

messages
The LCD lights blue during normal system operation. When

the system needs attention, the LCD color will change to
amber, and will display an error code followed by descriptive
text.

Note: If the system is connected to AC power and an error

has been detected, the LCD lights amber,
regardless of whether the system has been powered
on.

5 USB connectors (2) To connect USB devices to the system (USB 2.0 compliant)

6 System service tag

pull tab

A slide-out tab which contains system information including
the Express Service tag number, embedded NIC MAC address,
and iDRAC Enterprise card MAC address

7 Optical drive SATA optical DVD drive

StorNext G300 Gateway Appliance Hardware Guide 15

Chapter 2: Hardware Overview

1

2

The StorNext G300 System

Hard Drive Indicator Patterns

The two hard drives located on the front of the system (in drive bays 0
and 1) are used to store the (operating system and StorNext software).
Drive bays 2 through 7 are empty, and reserved for Quantum use.
Unlabeled indicators, connectors, and buttons are reserved for
Quantum Service.

Figure 3 StorNext G300 –
Hard-Drive Indicator Patterns

For more information, see Hard Drive Indicator Patterns

1 Hard-drive activity indicator (green)

2 Hard-drive status indicator (green or amber)

on page 16.

16 StorNext G300 Gateway Appliance Hardware Guide

Table 2 StorNext G300 – Hard­Drive Activity and Status
Indicators

Drive-Status Indicator Pattern
(RAID Only) Condition

Blinks green two times per second Identify drive/preparing for removal.

Off Drive ready for insertion or removal.

Note: When system power is applied, the drive status

indicator remains off until all hard drives are
initialized. Drives are not ready for insertion or
removal during this time.

Blinks green, amber, and off Predicted drive failure.

Blinks amber four times per second Drive failed

Blinks green slowly Drive rebuilding

Steady green Drive online

Chapter 2: Hardware Overview

The StorNext G300 System

Blinks green three seconds, amber

Rebuild aborted

three seconds, and off six seconds

System Rear View

The back of each StorNext G300 systemhas a series of indicators,
connectors, and buttons. Unlabeled indicators, connectors, and buttons
are reserved for Quantum Service.

The rear indicators, connectors, and buttons of the system are shown in

Figure 4

StorNext G300 Gateway Appliance Hardware Guide 17

.

Chapter 2: Hardware Overview
The StorNext G300 System

Figure 4 StorNext G301 – Rear
View

Figure 5 StorNext G302 – Rear
View

Figure 5 shows the rear indicators, connectors and buttons of the

StorNext G302system. See Ta bl e 3

for information on the labeled

components.

18 StorNext G300 Gateway Appliance Hardware Guide

Table 3 StorNext G302 – Rear
Panel Features and Indicators

Chapter 2: Hardware Overview

The StorNext G300 System

Item Indicator, Button, or

Icon Description

Connector

1 Ethernet HBA

(PCIe slot 1)

G301 - 4-port 1 GbE NIC card that provides access to

the MDC network (ports 1 and 2) and LAN client
network (ports 3 and 4)

G302 - 2-port 1 GbE NIC card - provides access to the

MDC network (ports 3 and 4)

2 Ethernet HBA

(PCIe slot 2)

G301 - 4-port 1 GbE NIC card that provides access to

the LAN client network
(ports 7 - 10)

G302 - 2-port 10 GbE NIC card - provides access to

the LAN client networks (ports 5 and 6)

3 PCIe slot 3 Not used

4 Dual port 8Gb FC HBA

(PCIe Slot 4)

5 iDRAC Enterprise port

6 Service Port (Eth0)

7 LAN Client Ethernet Port (Eth1) G301 - Embedded 10/100/1000 NIC port - can

These ports provide access to the SAN Network to
StorNext Storage.

Reserved for Quantum Service

Reserved for Quantum Service

provide access to the LAN client network.

G302 - This port is not configurable, and is not

recognized as an active port by the Linux OS, so it
cannot be used by the system. This port is a 1 GbE
port, so it cannot be bonded with the 10 GbE ports
used for the LAN client network.

8 USB Ports (2) USB 2.0-compliant connection for USB devices

9 Power supply 2 (PS2) 750 W redundant power supply

10 Power supply 1 (PS1) 750 W redundant power supply

StorNext G300 Gateway Appliance Hardware Guide 19

Chapter 2: Hardware Overview

1

2

The StorNext G300 System

NIC Indicator Codes

Figure 6

Figure 6 NIC Indicators

shows the StorNext G300 NIC indicator codes.

1 Link indicator

2 Activity indicator

Indicator Status Indicator Code

Link and activity indicators are off. The NIC is not connected to the network.

Link indicator is green. The NIC is connected to a valid network link at 1000 Mbps.

Link indicator is amber. The NIC is connected to a valid network link at less than the

maximum port speed.

Activity indicator is blinking green. Network data is being sent or received.

20 StorNext G300 Gateway Appliance Hardware Guide

Figure 7 Power Supply
Indicator

Chapter 2: Hardware Overview

The StorNext G300 System

Power Supply Indicator Codes

This section describes the StorNext G300 power supply indicator codes
(see Figure 7

). The power supply indicators show if power is present, or

if a power fault has occurred.

Table 4 Power Supply Status
Indicator

Indicator Status Indicator Code

Not lit AC power is not connected.

Green The handle displays green which indicates that a valid power

source is connected to the power supply and that the power
supply is operational.

When the system is on, a green light also indicates that the
power supply is providing DC power to the system.

StorNext G300 Gateway Appliance Hardware Guide 21

Chapter 2: Hardware Overview
The StorNext G300 System

Indicator Status Indicator Code

Flashing Amber Indicates a problem with the power supply.

Flashing green When hot-adding a power supply, this indicates that the

power supply is mismatched with the other power supply (a
high-output power supply and an energy smart power supply
are installed in the same system). Replace the power supply
that has the flashing indicator with a power supply that
matches the capacity of the other installed power supply.

Caution: When correcting a power supply mismatch, replace only

the power supply with the flashing indicator. Swapping the
opposite power supply to make a matched pair can result
in an error condition and unexpected system shutdown. To
change from a High Output configuration to a Low Output
configuration or vice versa, you must power down the
system.

Caution: The AC power supplies, which come with the system,

support both 220 V and 110 V input voltages. When two
identical power supplies receive different input voltages,
they can output different wattages, and trigger a
mismatch.

Caution: Combining AC and DC power supplies is not supported and

triggers a mismatch.

Note: Each AC power supply has an illuminated translucent handle

that serves as an indicator to show whether power is present or
whether a power fault has occurred.

22 StorNext G300 Gateway Appliance Hardware Guide

StorNext G300 Connectivity

Primary Power Source Secondary Power Source

This section covers:

• Power Cable Connections

• LAN/NAS Cable Connections

• Fibre Channel Cable Connections for SAN Access

Chapter 2: Hardware Overview

StorNext G300 Connectivity

Power Cable Connections

Figure 8 Power Connections

Connect the power cables for each component into an available power
outlet as shown here (see Figure 8

Note: Quantum recommends attaching the primary and secondary

power connections to alternate power sources for resiliency.
Quantum also recommends that one of these power sources is
a UPS (uninterruptible power source), such as battery backup
or generator, or be connected to redundant AC power supplies
to avoid system interruption in the case of a power failure.

on page 23).

StorNext G300 Gateway Appliance Hardware Guide 23

Chapter 2: Hardware Overview
StorNext G300 Connectivity

LAN/NAS Cable Connections

The system also contains an iDRAC port and a dedicated service port. By
default, each StorNext G300 ships with bonded network interface:
Bond 0. All network ports, excluding the service and iDRAC ports, are
customer-configurable.

The default G300 network interface configuration is as follows:

• For the StorNext G301, the MDC network is always a bonded (Bond

0) network.

• For the StorNext G301, ports on LAN client network must be either
ALL bonded together (Bond 1) or ALL configured with individual
network interfaces, and NOT a combination of both. Physical ports 3
and 4 are dedicated to the MDC network. Ports 5 through 10 are
dedicated to the LAN client network. When bonded, the LAN client
network includes the on-board embedded Ethernet port 2 for a
total of 7 network ports.

• In addition to providing LAN access, the G300 is NAS-ready for SMB
or NFS access to different levels of tiered storage from StorNext
Storage Manager-managed tape archives to extended online object
storage including Lattus and Q-Cloud. NAS requires StorNext 5
Release 5.2.0.2 or later and a 10 GbE NIC in each Node. NAS is
enabled via the appliance Service Menu. Use of the NAS CLI is
documented in the

StorNext Appliances NAS Configuration Guide

(P/N 6-68284).

Figure 9

shows the customer-facing Ethernet ports on the StorNext

G301.

24 StorNext G300 Gateway Appliance Hardware Guide

Figure 9 G301 Network Ports

Table 5 Network Configuration

Chapter 2: Hardware Overview

StorNext G300 Connectivity

G301 Network Ports

Ta bl e 5 identifies the logical port configuration, port function and

default bonding for the StorNext G301.

Physical
Ethernet
Port
Number

Logical
Ethernet Port
Number

Port Physical
Location

S eth0 Embedded

Port 1

2 eth1 Embedded

Port 2

Port Function Network Bonds

Reserved for

n/a

Quantum Service

LAN Client Network
(1 GbE)

Bond 1 – This port can be
bonded alongside the
other LAN client ports
(Eth6 - Eth11) or
configured as a standalone
port. ALL connected LAN
ports must be bonded
together OR not bonded
and assigned individual IP
addresses.

StorNext G300 Gateway Appliance Hardware Guide 25

Chapter 2: Hardware Overview
StorNext G300 Connectivity

Physical
Ethernet
Port
Number

Logical
Ethernet Port
Number

Port Physical
Location

Port Function Network Bonds

3eth2PCIe Slot 1

Port 1

4eth3PCIe Slot 1

Port 2

5eth6PCIe Slot 1

Port 3

6eth7PCIe Slot 1

Port 4

7eth8PCIe Slot 2

Port 1

8eth8PCIe Slot 2

Port 2

9 eth10 PCIe Slot 2

Port 3

10 eth11 PCIe Slot 2

Port 4

G302 Network Ports

Metadata Network
(1GbE)

Metadata Network
(1GbE)

LAN Client Network
(1 GbE)

LAN Client Network
(1 GbE)

LAN Client Network
(1 GbE)

LAN Client Network
(1 GbE)

LAN Client Network
(1 GbE)

LAN Client Network
(1 GbE)

Bond 0 - The MDC network
is always a bonded (Bond

0) network. The customer
doesn’t have the option to
break the bond.

Bond 1 – The default is for
all the LAN client ports to
be bonded. ALL connected
LAN ports must either be
bonded together (Bond 1)
OR not bonded and
assigned individual IP
addresses.

The default StorNext G302 network interface configuration is as follows:

• For the G302, the MDC network is always a bonded (Bond 0)
network. Physical ports 3 and 4 are dedicated to the MDC network.

• The LAN client network ports must be either ALL bonded (Bond 1) or
ALL configured as individual network interfaces. Physical ports 5
and 6 are dedicated to the LAN client network.

•

Figure 10

shows the customer-facing Ethernet ports on the StorNext

G302.

26 StorNext G300 Gateway Appliance Hardware Guide

Figure 10 StorNext Network
Ports - G302

Table 6 StorNext G302
Network Configuration

Physical
Ethernet
Port
Number

Logical
Ethernet Port
Number

Chapter 2: Hardware Overview

StorNext G300 Connectivity

Ta bl e 6 identifies the logical port configuration, port function and

default bonding for the StorNext G302

Port Physical
Location

Port Function Network Bonds

S eth0 Embedded Port

Service n/a

Port 1

2 eth1 Embedded Port

Port 2

Unused/
Unavailable

The OS does not recognize
this port as in use, so it is
unused and cannot be
configured nor bonded to
the LAN client or MDC
network.

3eth2PCIe Slot 1

Port 1

Metadata Network
(1GbE)

Bond 0 - The MDC network
is always a bonded network.
These 1GbE ports and the

4eth3PCIe Slot 1

Port 2

StorNext G300 Gateway Appliance Hardware Guide 27

Metadata Network
(1GbE)

customer doesn’t have the
option to break the bond.

Chapter 2: Hardware Overview
StorNext G300 Connectivity

Physical
Ethernet
Port
Number

Logical
Ethernet Port
Number

Port Physical
Location

Port Function Network Bonds

5eth4PCIe Slot 2

Port 1

6eth5PCIe Slot 2

Port 2

Fibre Channel Cable
Connections for SAN

Each StorNext G300 contains one 2-port 8Gb Fibre Channel (FC) host
bus adapter (HBA) card in PCIe expansion slot 3.

Access

Note: If small form-factor pluggable (SFP) FC adapters are needed,

use only Intel-based SFP adapters. SFP adapters from other
vendors are not compatible with the FC HBA card used in the
StorNext G300. Twinax cables have the adapters built into the
end of the cable, so they do not require SFP adapters.

Connect the FC host ports to your SAN as shown in Figure 11
page 29.

LAN Client (10GbE) Bond 1 – The default is for

all the LAN client ports to be

LAN Client (10GbE)

bonded. The ports are either
bonded or given individual
IP addresses.

on

28 StorNext G300 Gateway Appliance Hardware Guide

Figure 11 StorNext G300 SAN

StorNext

DISK SAN

Primary Storage

RAID

Cabling

Chapter 2: Hardware Overview

StorNext G300 Connectivity

StorNext G300 Gateway Appliance Hardware Guide 29

Chapter 2: Hardware Overview
Relocating the System

Relocating the System

If you ever need to relocate the system to a different location, please
contact Quantum Customer Support for additional information. The
system must be relocated by a qualified Quantum field service engineer.

30 StorNext G300 Gateway Appliance Hardware Guide

Basic System Operations

This chapter is divided into the following sections:

Chapter 3

• Power On

• Shutting Down

• Upgrade G300 Firmware

• Obtain and Install StorNext Licenses

• Install and Configure StorNext NAS

• System Serial Numbers and Service Tag

• Adding or Removing File Systems After Initial Configuration
page 42

the StorNext G300 on page 31

the G300 on page 32

Power On the StorNext G300

To power on the system:

1 Push the power switch on the front of the system(see Figure 12

page 32).

on page 34

on page 34

on page 40

on page 41

on

on

StorNext G300 Gateway Appliance Hardware Guide 31

Chapter 3: Basic System Operations

Front of the System

Power Button

Shutting Down the G300

Figure 12 Turning On
SystemPower

2 On each LAN client, mount the file systems on clients.

3 Restart I/O access to all LAN clients.

Shutting Down the G300

Prerequisites

Before shutting down the system:

1 Halt I/O access to all LAN clients.

2 On each LAN client, unmount the file systems on the clients to avoid

stale mount point messages.

Note: Step 2 is only required when a single G300 is powered off and

32 StorNext G300 Gateway Appliance Hardware Guide

it is the only G300 in use in the StorNext network. Powering off
a single gateway when two or more G300s are in use in the
StorNext network allows uninterrupted client access to File
Systems due to system redundancy, and does not require client
file systems to be unmounted.

Chapter 3: Basic System Operations

Shutting Down the G300

To shut down the system:

1 Open an SSH connection to the system using IP address 10.17.21.1

on either the MDC/Metadata or LAN Clientnetwork.

Note: Use the IP address assigned if different from the default

used here.

2 Enter

3 Enter the password for the

stornext for the username at the prompt.

stornext user account.

4 At the command prompt enter the following to gain root user

access:

sudo rootsh

5 Enter the password for the stornext user account again when

prompted.

6 Press Enter.

7 Enter the following:

service cvfs fullstop

8

9 Enter the following:

/sbin/poweroff

Note: You will know the system is shut down when your monitor

goes blank, or you lose your connection with the system.

StorNext G300 Gateway Appliance Hardware Guide 33

Chapter 3: Basic System Operations
Upgrade G300 Firmware

Upgrade G300 Firmware

The Firmware Upgrade option available in the command line Service
Menu allows you to perform a firmware upgrade on the system.

Depending on the version being applied, the firmware upgrade includes
updates to the firmware running on the appliance servers (if applicable),
the appliance OS (if applicable) and StorNext software.

See the current
apply the firmware upgrade to the system:

www.quantum.com/sngatewaydocs

Release Notes

for your system for instructions on how to

Obtain and Install StorNext Licenses

Obtain StorNext Licenses

Some StorNext feature licenses are pre-installed on your system, and
others must be purchased and then enabled by installing a license file
on the system. If your system is using a 30-day auto-generated license,
you should enter permanent licenses as soon as it is convenient, so that
the maintenance expiration date for the licenses is set correctly on the
system.

Your Installation Coordinator should have provided permanent licenses
for your customer's installation. If you need license keys for StorNext
features or capacity, enter the required information about your system
at:

http://www.quantum.com/ServiceandSupport/License/StorNext/
Index.aspx

In order to receive a license.dat file, you will need the following:

34 StorNext G300 Gateway Appliance Hardware Guide

Chapter 3: Basic System Operations

Obtain and Install StorNext Licenses

• The System Serial Number. (Use this in the “Product Information,
Serial number of the Original Media” section of the form)

System serial numbers are alpha-numeric. (Example:

SV1728CKH02059)

• If you don't have the StorNext serial number, you can use the
StorNext serial number instead. If you are adding to an existing
StorNext installation and cannot locate the serial number, you can
find it in the
cvfs/config/license.dat. Open your current

license.dat file. The file can be found on the at /usr/

license.dat file and

locate the serial number.

Example:

# Serial Number: Q8574321

•The cvfsid string for eachthe system .

Example:

ECF4BCEECC0E linux 0 xcellis13

• A list of StorNext features already licensed and enabled on your
system.

• A list of purchased StorNext add-on features for which you wish to
enable licenses.

After you request licenses for the system, your Quantum
representative will send you a license.dat file (which contains
license keys for the products/features to be enabled on the system).
Save the file to a temporary location to apply to the system.

Note: At this point, you will need to access the system via an SSH

session. You can connect to the system remotely, or you can
directly connect to the system (using instructions in the next 2
sections). Even if you remotely connect via SSH, you will still
need to be at the system to insert a thumb drive or DVD with
the license file.

StorNext G300 Gateway Appliance Hardware Guide 35

Chapter 3: Basic System Operations
Obtain and Install StorNext Licenses

How to Configure the Laptop Network Settings

In order to access the system from the Service Port, you will need to
configure the network settings on a laptop as follows:

Note: This procedure assumes you are running Windows 7 on the

laptop. The steps will be different if you are using another
operating system, or a different version of Windows.

Note: You may also be able to access the system within the metadata

network from a laptop. In this case, skip this procedure, and
instead use the StorNext Management (public) or LAN Client
network settings instead of the IPs listed in Step 4
connect to the system.

1 Access the Network Connections dialog:

a Press the Windows key on your keyboard or click the Start Menu

icon on your desktop.

b Typ e View Network Connections in the search box and click

Enter. Select the View Network Connections option when
shown.

2 Right-click the network connection that corresponds to the Ethernet

port on the computer (for example, Local Area Connection) and
select Properties:

. Then

36 StorNext G300 Gateway Appliance Hardware Guide

Chapter 3: Basic System Operations

Obtain and Install StorNext Licenses

3 Select Internet Protocol Version 4 (TCP/IPv4) in the list of

connections, and then click Properties. The Internet Protocol
Version 4 (TCP/IPv4) Properties dialog displays:

4 Click the radio button next to “Use the following IP address” and

enter the following:

Note: It’s a good idea to copy down the settings in this dialog before

you change them, so that you can set them back to their
original values once you are done using this local network
connection.

• IP address - 10.17.21.100

StorNext G300 Gateway Appliance Hardware Guide 37

Chapter 3: Basic System Operations
Obtain and Install StorNext Licenses

• Subnet mask - 255.255.255.0

5 Click OK.

6 Click Close.

7 Wait at least two minutes for the laptop to enable the network

connection.

Access the Service

About the Service Port

Menu via the Service
Port

The system contains an integrated 1GbE Ethernet port that is dedicated

for Service access, called the Service Port. The Service Port on the system

is configured with unique a factory-set IP address. The default IP address

is (Use the IP address assigned within the MDC or LAN Client network if

different from the default used here):

10.17.21.1

Use the integrated 1GbE Service Port (eth0) to directly access the

command line and Service Menu functions directly.

Access the Service Menu

To access the Service Menu:

38 StorNext G300 Gateway Appliance Hardware Guide

Chapter 3: Basic System Operations

Obtain and Install StorNext Licenses

1 Open an SSH connection to the system using IP address 10.17.21.1

on either the Metadata or LAN Client network.

Note: Use the IP address assigned if different from the default

used here.

2 Enter

3 Enter the password for the

4 At the command prompt enter the following to gain root user

stornext for the username at the prompt.

stornext user account.

access:

sudo rootsh

5 Enter the password for the stornext user account again when

prompted.

6 Press Enter.

7 Launch the Service Menu script by typing:

sh /opt/DXi/scripts/service.sh

The Service Menu displays.

Install StorNext Licenses

StorNext G300 Gateway Appliance Hardware Guide 39

In order to install license files on the G300:

1 When you receive the new

the file to a USB thumb drive or CD or DVD.

2 Insert the USB thumb drive, CD or DVD with the license.dat file into

the USB slot or DVD drive on the G300. If you have not yet
established an SSH session to the G300, do so at this time, using
steps in the previous sections.

3 Stop StorNext services:

license.dat file from Quantum, copy

Chapter 3: Basic System Operations
Install and Configure StorNext NAS

service cvfs stop

4 Copy the license file from the thumb drive or CD to the following

directory on the G300 system:

/usr/cvfs/config/

5 Start StorNext services:

service cvfs start

The system will restart the services and use the new license file.

Install and Configure StorNext NAS

Prior to StorNext 5 Release 5.3.1, StorNext NAS had to be enabled via

the Service Menu. For StorNext 5 Release 5.3.0, StorNext NAS required a

StorNext NAS license, and enablement of NAS in the Service Menu. As

of StorNext 5 Release 5.3.1, while the StorNext NAS license still needs to

installed (NAS is not functional without the license), StorNext NAS no

longer needs to be enabled in the Service Menu, and is enabled by

default.

To learn how to i

system, including required StorNext software upgrades, see

Software Compatibility and Upgrades for NAS

www.quantum.com/sngatewaydocs

40 StorNext G300 Gateway Appliance Hardware Guide

nstall and configure StorNext NAS on your

G300

at:

Chapter 3: Basic System Operations

System Serial Numbers and Service Tag

System Serial Numbers and Service Tag

The StorNext G300 Gateway Appliance system serial number and the

service tag number may be needed when contacting Quantum Support.

Locating the System Serial Number

The System Serial Number is located in the following locations:

• In a sleeve on the back of the system

• .Scrolling on the LCD panel on the front of the system.

• From the Service Menu of the system.

• Another way to locate the system serial number is from the GUI of a
StorNext MDC in the same metadata network as the StorNext G300
Gateway Appliance. Select Help > About > Gateways. Serial
numbers for all active Gateway systems are located on this tab.

System serial numbers are alpha-numeric (example: CX1234CKD5678).

Determining Server Type By Serial Number

You can also distinguish which server is included in the appliance by
serial number format:

• The R510 server contains the serial number format CPA, for
example, CX1111CPA22333.

• The R520 server contains the serial number format CKE, for
example, CX1313CKE22333.

Locating the Service Tag Number

StorNext G300 Gateway Appliance Hardware Guide 41

The Service Tag Number is located on the service tag, which is located
on a pullout tab on the front of the Gateway Appliance.

Chapter 3: Basic System Operations

*** Advanced Settings Menu ***

0) Update Filesystem list - Update list of filesystems
exported by the gateway.

1) Configure fsports settings - Constrain the StorNext TCP and
UDP port usage.

2) Update MDC and nameservers - Update the MDC IPs and FS
nameserver IPs.

3) Update GW Client interface list - Update the Gateway client
interface list.

4) Update Gateway software >>- Upgrade the StorNext Gateway
software version on the gateway.

5) Change user password - Sets the password for the
stornext and install users.

6) Set Date/Time - Sets date and time of the system.

7) Advanced Network Setup >>>- Allows advanced configuration of
network ports.

8) Display Configuration Settings - Display configuration
settings.

9) Activate StorNext Settings - Apply all StorNext settings

Adding or Removing File Systems After Initial Configuration

Adding or Removing File Systems After Initial
Configuration

If you need to add or remove file systems after the initial configuration
of your StorNext G300 Gateway Appliance, a wizard in the Service
Menu will step you through the process.

To add or remove a file system after initial configuration:

1 Add a new file system in StorNext. Refer to the “The StorNext

Configuration Wizard” section in the latest version of the

User’s Guide

2 Open a putty or secure ssh connection to the StorNext G300

Gateway Appliance via the IP address of the LAN client interface.

3 Log on using the “install” credentials and the password “password”.

You will automatically be taken to the install wizard for
configuration.

for instructions on configuring your file system.

StorNext

4 From the Service Menu, type 0 to invoke the Install Wizard. The

Install Wizard Menu displays.

5 Select 1 for the Advanced Settings option. The Advanced Settings

Menu displays.

42 StorNext G300 Gateway Appliance Hardware Guide

6 Select 0 for the Update Filesystem list option. The Select

Filesystems to be Mounted Menu displays.

Chapter 3: Basic System Operations

*** Select Available Filesystems ***
NOTE: If an item has '{*}' next to it, then it is currently selected

0) carnage_FS1
Each selection can be toggled on and off by entering the number of
the item.
When all selections are made, enter 's' to save the selections or
'q' to exit.

Adding or Removing File Systems After Initial Configuration

7 Select the file system you want to configure in StorNext.

Note: An * (asterisk) denotes that a file system is selected. You can

toggle to select or delete any file system.

8 Enter s to save your settings. The Advanced Settings Menu re-

displays.

9 Select 9 for the Activate StorNext Settings option. StorNext

restarts automatically.

Note: If you want a multi-mount environment, in StorNext, you

will need to make sure that the FSnameserver file matches
across all machines on the SAN, including the StorNext
G300 Gateway Appliance. Refer to the “The StorNext
Configuration Wizard - System” section in the latest version
of the

StorNext User’s Guide

for instructions on configuring

your file system.

StorNext G300 Gateway Appliance Hardware Guide 43

Chapter 3: Basic System Operations
Adding or Removing File Systems After Initial Configuration

44 StorNext G300 Gateway Appliance Hardware Guide

Chapter 4

Contacting Quantum

More information about StorNext is available on the Quantum Service
and Support website at http://www.quantum.com/ServiceandSupport
The Quantum Service and Support website contains a collection of
information, including answers to frequently asked questions (FAQs).

.

StorNext Appliance Upgrades

Contacts Quantum company contacts are listed below.

Comments To provide comments or feedback about this document, or about other

StorNext G300 Gateway Appliance Hardware Guide 45

To request a StorNext software upgrade for StorNext Appliances, open a
support ticket at: https://onlineservice.quantum.com/
assistance, or if training is desired, contact the Quantum Technical
Assistance Center.

Quantum Home Page

Visit the Quantum home page at:

http://www.quantum.com

Quantum technical publications, send e-mail to:

. For further

Chapter 4: Contacting Quantum

[e-mail]

Getting More Information or Help

StorageCare™, Quantum’s comprehensive service approach, leverages
advanced data access and diagnostics technologies with cross­environment, multi-vendor expertise to resolve backup issues faster and
at lower cost.

Accelerate service issue resolution with these exclusive Quantum
StorageCare services:

• Service and Support Website - Register products, license software,
browse Quantum Learning courses, check backup software and
operating system support, and locate manuals, FAQs, firmware
downloads, product updates and more in one convenient location.
Benefit today at:

http://www.quantum.com/ServiceandSupport/Index.aspx

• eSupport - Submit online service requests, update contact
information, add attachments, and receive status updates via email.
Online Service accounts are free from Quantum. That account can
also be used to access Quantum’s Knowledge Base, a
comprehensive repository of product support information. Sign up
today at:

https://onlineservice.quantum.com/

For further assistance, or if training is desired, contact the Quantum
Customer Support Center:

United States 1-800-284-5101 (toll free)

[phone]

EMEA [phone] (toll free)

[phone]

APAC [phone] (toll free)

[phone]

For worldwide support:

http://www.quantum.com/ServiceandSupport/Index.aspx

46 StorNext G300 Gateway Appliance Hardware Guide

Chapter 4: Contacting Quantum

Worldwide End-User Product Warranty

For more information on the Quantum Worldwide End-User Standard
Limited Product Warranty:

http://www.quantum.com/serviceandsupport/warrantyinformation/
index.aspx

StorNext G300 Gateway Appliance Hardware Guide 47

Chapter 4: Contacting Quantum

48 StorNext G300 Gateway Appliance Hardware Guide