Quantum RDX User's Guide
Removable Hard Disk Storage System
User Guide
PN 6-67057-02 Rev A
Table of Contents
1. Introduction
1.1 Overview ..................................................................................................................................... 3
1.2 Capacity and Transfer Rate ........................................................................................................ 4
1.3 Supported Media ........................................................................................................................ 4
1.4 Supported Operating Systems ................................................................................................... 5
1.5 Software ...................................................................................................................................... 5
1.6 Front Panel Features .................................................................................................................. 6
2. Quick Start Installation
2.1 Installing the RDX Internal (SATA or USB) Docking Station (Customer Kit) ............................. 8
2.2 Installing the RDX USB Removable Docking Station ................................................................. 9
2.3 Installing Utility Software for Windows ..................................................................................... 10
3. Using the Quantum RDX Removable Hard Disk Storage System
3.1 Operating the RDX Docking station ......................................................................................... 11
3.2 Handling the RDX Cartridges ................................................................................................... 11
3.3 Loading and Unloading Cartridges ........................................................................................... 11
4. Using the Quantum RDX Removable Disk Utility
4.1 Overview ................................................................................................................................... 14
4.2 Using the Removable Disk Utility ............................................................................................. 14
5. Troubleshooting
5.1 Power Indicator is OFF ............................................................................................................. 15
5.2 Power Indicator is Steady AMBER ........................................................................................... 15
5.3 Power Indicator is Blinking AMBER, and the Cartridge Does Not Eject .................................. 16
5.4 Cartridge Indicator is Steady AMBER ...................................................................................... 16
5.5 Cartridge Does Not Eject .......................................................................................................... 16
5.6 Docking Station Does Not Appear in the Device Manager (Windows) .................................... 17
5.7 Docking Station Performance Seems Slow .............................................................................. 17
5.8 Write Error ................................................................................................................................ 18
5.9 Firmware Download Fails with Windows Server 2003 ............................................................. 18
5.10 System Will Not Complete Boot Process with RDX External ................................................. 18
6. Specifications
6.1 General ..................................................................................................................................... 19
6.2 Performance ............................................................................................................................. 19
6.3 Reliability .................................................................................................................................. 20
6.4 Physical .................................................................................................................................... 20
6.5 Power ........................................................................................................................................ 20
6.6 Environmental ........................................................................................................................... 21
7. Regulatory
7.1 Environmental ........................................................................................................................... 22
7.2 Emissions ................................................................................................................................. 22
Appendix A: Using the Linux Operating System
A.1 Overview .................................................................................................................................. 24
A.2 Linux Compatibility ................................................................................................................... 24
A.3 Using the RDX Docking Station with Linux .............................................................................. 25
A.4 Troubleshooting ....................................................................................................................... 26
Page
2
1. Introduction: Quantum RDX Hard Disk Storage System
1.1 Overview
Quantum RDX® storage is a removable, ruggedized, hard disk drive system. It features backup
application compatibility, a high speed transfer rate for fast backups, portable cartridges, and a
high level of data reliability. The storage system is available with an internal SATA or USB device
(see Figure 1) or external USB device (see Figure 2).
Figure 1: RDX Internal Docking Station
Internal Docking Station (SATA or USB)
Figure 2: RDX External Docking Station
External USB Docking Station
Page
3
1.2 Capacity and Transfer Rates
The capacity and transfer rate of the Quantum RDX storage system are outlined in the table
below (see Table 1). The capacity and transfer rate will vary depending on the RDX cartridge type
used.
Table 1: Capacity and Transfer Rates
Capacity
RDX 160 GB RDX 320 GB RDX 500 GB RDX 640 GB RDX 750 GB RDX 1.0 TB
Native
Capacity
Average sustained transfer rate (MBs/sec)1
Average access time (msec)
Function
Command set
Supported file systems
1
Actual results may vary depending on system environm ents, drive media used, or other factors.
2
NTFS is the default file system on the cartridge. If you are using Linux, the cartridge that comes
160 GB 320 GB 500 GB 640 GB 750 GB 1.0 TB
USB 2.0: 25 MB/s
SATA: 45 MB/s
USB 3.0: 230MB/s
15
Removable disk drive
• Packet command feature set, per ATA/ATAPI-7
• SCSI primary commands (SPC-2)
• SCSI block commands (SBC-2)
2
ext2, ext3, FAT32, Mac OS Extended, NTFS
with your system will need to be reformatted to support a file system that is compatible with a
Linux-based operating system (see the section “RDX Cartridge File System Considerations” in
the appendix).
1.3 Supported Media
The RDX system supports any RDX cartridge. RDX cartridges are available in different capacity
configurations, depending on your storage requirements.
Page
4
1.4 Supported Operating Systems
The RDX storage system is supported on the following operating systems:
• Microsoft
• Linux
• Mac
3
Only the newest Linux versions are fully compatible with the USB 3.0 docks. All older versions of
Linux will support the USB 3.0 dock at USB 2.0 speeds.
®
Windows®
o Windows Server 2003 R2—Standard, Professional, Small Business
o Windows Server 2008 R2—Standard, Professional, Small Business
o Windows Vista SPI—32- and 64-bit Business
o Windows XP—Home and Professional
o Windows 7
3
o CentOS Linux—v4.2, Kernel v2.6.9
o Fedora Core S—Kernel v2.6
o RHEL 3.0—Update 7
o RHEL 4.0—Update 3
o RHEL 5.0—Update 3
o RHEL 6.1/SP1
o SLES 9—Service Pack 3 x64
o SLES 10—x64
o SLES 11, SP1
o Mac OS X—10.4 or newer
1.5 Software
GoProtect® Backup Software
The RDX storage system works with industry backup applications that support removable disk
media. See your backup software manual for instructions on backing up data.
Windows Software
The RDX User Guide and Utilities CD provides essential Windows software for use with the RDX
system. The RDX software for Windows installs:
• A removable disk utility that provides basic diagnostic test capabilities and a firmware
upgrade
• An application update that enables the Eject button to operate correctly under the Windows
operating system
• An application that allows the right-click eject function to operate in user-mode under the
Windows operating system
• An application that automatically sets the SATA connection to DMA mode for improved
performance
See Section 2.3 Installing Utility Software for Windows and Section 4.2 Using the Removable
Disk Utility for more information on these applications.
Page
5
Linux Software
There is no special software necessary when running the Linux operating system. See Appendix
A: Using the Linux Operating System for more information on using the RDX system with Linux.
1.6 Front Panel Features
The front of the RDX docking station has the following features and indicators:
• Cartridge Indicator (located on cartridge) (1)
• Emergency Eject Hole (2)
• Eject Button/Power Indicator (3)
Figure 3: Front Panel Features
Table 2: Power Indicator
The Eject button is illuminated by a power indicator. Table 2 describes the operation of this
indicator.
Indicator
Status
OFF No Power Docking station does not have power.
Steady
GREEN
Blinking
GREEN
Steady
AMBER
Blinking
AMBER
Meaning Description
Ready Power is on and the RDX docking station is working properly.
Ejecting Cartridge is ejecting.
Fault RDX docking station has detected a fault condition. For more
information, run a diagnostic application (see Section 4.2 Using
the Removable Disk Utility).
Prevent Host computer is accessing the media, and the user has
pressed the Eject button. The indicator will blink amber for a
few seconds, and then return to a steady green. The cartridge
will eject after the host access completes.
Page
6
Table 3: Cartridge Indicator
The cartridge indicator displays the current status of the cartridge. Table 3 describes the
operation of this indicator.
Indicator
Status
OFF Not Ready Cartridge is n ot inserted properly or the docking station has no
Steady
GREEN
Blinking
GREEN
Steady
AMBER
Meaning Description
power.
Ready Cartridge is ready.
Activity Reading, writing, or seeking is occurring.
Fault RDX docking station has detected a cartridge fault condition.
For more information, run a diagnostic application (see Section
4.2 Using the Removable Disk Utility).
Page
7
2. Quick Start Installation:
Quantum RDX Removable Hard Disk Storage System
2.1 Installing the RDX Internal (SATA or USB) Docking Station
(Customer Kit)
This section describes how to install the RDX Internal drive.
Before You Begin
The RDX docking station ships ready to install in a standard 5.25-inch half-height drive bay.
Depending on your computer you may need a standard (flat blade) or Philips screwdriver to
remove the computer cover and install the drive in your computer.
Important Information on Electrostatic Damage
To protect your computer and docking station from electrostatic damage (ESD), follow these
guidelines:
NOTE: Your computer must be plugged into a grounded electrical outlet to be properly
grounded.
• Before you open your computer or remove the RDX docking station from its antistatic bag,
ground yourself by touching the metal chassis of your computer or some other grounded
object. For optimal protection, use an electrostatic grounding strap.
• Do not touch any printed circuit boards or electronic chips on your RDX docking station or in
your computer.
• Turn your computer and any peripheral devices off before installing the RDX docking station.
Installation Instructions
1 Carefully unpack the docking station and accessories.
2 Turn off the computer.
3 Open the computer cover, using a screwdriver if necessary.
4 Mount the docking station. Slide the RDX docking station into an unused drive bay until
the bezel is flush with the front of the computer. Secure the docking station using
mounting screws, being careful not to over-tighten the screws (see Figure 4 below).
5 Attach the power cable to the power connector (see Figure 4 below).
6 Connect the data cable (SATA or USB) to the data connector (SATA or USB) - see
Figure 4 below. For USB installation, connect the other end of the cable to the
appropriate USB connector on the motherboard.
7 Check all cables in your computer system. Before you reinstall your computer cover,
ensure that all cables are correctly routed, so that they will not bind or become crimped.
Also, make sure that no cables have loosened during the installation.
8 Replace your computer cover.
9 Turn on the computer.
10 (For SATA units only.) During power-up press the F2 key, or other hot key, to enter BIOS
setup mode. Enable the SATA port connected to your RDX docking station. Save
changes and exit from the BIOS.
11 If running Windows install the RDX software (see Section 2.3 Installing Utility Software for
Windows).
12 If you are using the Linux operating system, see Appendix A: Using the Linux Operating
System.
Page
8
Loading...