Quantum DAT72 Sata User's Guide

8VHU·V*XLGH8VHU·V*XLGH8VHU·V*XLGH8VHU·V*XLGH8VHU·V*XLGH8VHU·V*XLGH
''6'$7
''6'$7
$
DDS-4/DAT 72 User’s Guide, 81-81396-01 A01, November 2005. Made in USA.
DAT 72 SCSI Internal Tape Drive (part number CD72LWH) DAT 72 SCSI External Tape Drive (part number CD72LWE) DAT 72 SATA Internal Tape Drive (part number CD72SH)
COPYRIGHT STATEMENT
Copyright 2005 by Quantum Corporation. All rights reserved.
Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law.
TRADEMARK STATEMENT
Quantum and the Quantum logo are all registered trademarks of Quantum Corporation. Other trademarks may be mentioned herein which belong to other companies.

Contents

Preface ix
Chapter 1 Quick Start Installation 1
Product Overview ............................................................................................................1
Tape Drive Components .................................................................................................4
Installing the Internal Tape Drive.................................................................................. 5
Installing the External Tape Drive................................................................................. 6
Chapter 2 Installing Internal Tape Drives 8
Unpacking .........................................................................................................................9
What Else You Need......................................................................................................10
Avoiding Electrostatic Damage....................................................................................10
Installation Summary.....................................................................................................11
Collecting the Necessary Tools .................................................................................... 12
Reviewing Drive Default Settings................................................................................12
SCSI ID............................................................................................................................. 16
Parity Checking .............................................................................................................. 17
Terminator Power .......................................................................................................... 18
Data Compression.......................................................................................................... 19
Media Recognition System (DDS-4 Drives Only)...................................................... 20
DDS-4/DAT 72 User’s Guide iii
Contents
Power-On Self-Test ........................................................................................................20
Host Operating System.................................................................................................. 21
SCSI Wide/Narrow Configuration (DDS-4 Drives Only)........................................23
Vendor ID........................................................................................................................ 24
Recording Drive Information .......................................................................................24
Accessing the Inside of Your Computer ..................................................................... 24
Mounting the Internal Tape Drive............................................................................... 25
Mounting the Drive into a 3.5-inch Drive Bay....................................................25
Mounting the Drive into a 5.25-inch Drive Bay.................................................. 27
Connecting a SCSI Cable...............................................................................................29
Connecting to a Wide SCSI Connector ................................................................29
Checking SCSI Termination..........................................................................................30
Connecting a Power Cable to the SCSI Tape Drive...................................................30
Connecting a SATA Data and Power Cables .............................................................32
Completing Your Installation.......................................................................................33
Registering Your Tape Drive........................................................................................34
Chapter 3 Installing External Tape Drives 35
Unpacking .......................................................................................................................36
What Else You Need......................................................................................................36
Installation Summary.....................................................................................................37
Reviewing Drive Default Settings................................................................................37
SCSI ID............................................................................................................................. 38
Parity Checking .............................................................................................................. 39
Data Compression.......................................................................................................... 39
Media Recognition System (DDS-4 Drives Only)...................................................... 40
Power-On Self-Test ........................................................................................................40
Host Operating System.................................................................................................. 40
Connecting a SCSI Cable...............................................................................................41
Connecting to a Wide SCSI Connector ................................................................41
Connecting to a Narrow SCSI Connector............................................................42
Checking SCSI Termination..........................................................................................42
Connecting a Power Cable............................................................................................43
Completing Your Installation.......................................................................................44
Registering Your Tape Drive........................................................................................44
Chapter 4 Operating Your Tape Drive 46
Using the Appropriate Media ...................................................................................... 46
Handling Cartridges......................................................................................................47
DDS-4/DAT 72 User’s Guide iv
Contents
Loading a Cartridge.......................................................................................................48
Initializing a Blank Cartridge .......................................................................................49
Unloading a Cartridge................................................................................................... 49
Write-Protecting a DDS Cartridge............................................................................... 50
Cleaning the Tape Heads .............................................................................................. 51
Chapter 5 Understanding the Drive LEDs 53
Front Panel LEDs............................................................................................................ 53
LED Summary................................................................................................................. 55
Clean LED........................................................................................................................55
Media LED.......................................................................................................................56
Drive LED........................................................................................................................57
Chapter 6 Troubleshooting 58
Missing or Damaged Parts............................................................................................ 59
SCSI ID Problems ........................................................................................................... 59
SCSI Termination Problems.......................................................................................... 59
Mounting Hardware Problems .................................................................................... 60
Drive Does Not Work ....................................................................................................60
Power-On Self-Test Fails ............................................................................................... 60
Computer Does Not Boot.............................................................................................. 61
Computer Does Not Recognize Drive......................................................................... 61
Backup Program Does Not Recognize Drive.............................................................62
Write Error.......................................................................................................................62
Hardware Error ..............................................................................................................62
Appendix A Loading Revised Firmware 64
Firmware Upgrade Methods ........................................................................................ 64
Using Firmware Cartridges .......................................................................................... 65
Index 66
DDS-4/DAT 72 User’s Guide v

Figures

Figure 1 Drives Covered in This User’s Guide ...................................................... 2
Figure 2 Front Panel Components........................................................................... 4
Figure 3 For SCSI Drives Only — Internal Tape Drive Jumper Settings ......... 14
Figure 4 For SCSI Drives Only — Internal Tape Drive Switch Settings...........15
Figure 5 Mounting an Internal Tape Drive ..........................................................26
Figure 6 Mounting Holes for the Internal Tape Drive in a 3.5-inch
Installation .............................................................................................27
Figure 7 Mounting Holes for the Internal Tape Drive in a 5.25-inch
Installation .............................................................................................28
Figure 8 SCSI Interface Connector on the Internal Tape Drive......................... 29
Figure 9 Two SCSI Termination Examples for the Internal Tape Drives......... 30
Figure 10 Power Connector on the Internal SCSI Tape Drive............................. 31
Figure 11 Data Connector on the Internal SATA Tape Drive..............................32
Figure 12 Connecting the SATA Data Cable to the SATA Card ......................... 32
Figure 13 Connecting the SATA Power Supply Conversion Adapter Cable.... 33
Figure 14 Data Connector on the Internal SATA Tape Drive..............................33
Figure 15 Back Panel of the External Tape Drive ..................................................39
Figure 16 Two SCSI Termination Examples for the External Tape Drives........ 43
DDS-4/DAT 72 User’s Guide vi
Figures
Figure 17 Loading a Cartridge ................................................................................. 49
Figure 18 Eject Button on Front Panel of Drive .....................................................50
Figure 19 Write-protecting a DDS Cartridge .........................................................51
Figure 20 Front Panel LEDs on Internal Drive....................................................... 54
DDS-4/DAT 72 User’s Guide vii

Tables

Table 1 DDS-4 and DAT 72 Capacity and Transfer Rates ..................................4
Table 2 For SCSI Drives Only — Internal Tape Drive Default Settings ......... 13
Table 3 SCSI IDs and Corresponding Jumper Settings..................................... 16
Table 4 Host Operating Systems and Corresponding Switch Settings...........21
Table 5 External Tape Drive Default Settings ....................................................38
Table 6 Matching Drives with the Media They Support ..................................47
Table 7 Cartridge Guidelines and Pitfalls........................................................... 47
Table 8 LED Quick Summary ............................................................................... 55
Table 9 Clean LED..................................................................................................56
Table 10 Media LED.................................................................................................56
Table 11 Drive LED..................................................................................................57
DDS-4/DAT 72 User’s Guide viii

Preface

This document serves as an easy-to-use information source to familiarize Quantum customers and systems professionals with DDS-4 and DAT 72 drives.
This chapter describes the purpose, scope, and audience of this document. It also lists the typographical conventions used in this document.
Purpose This document describes how to install, configure, and care for the DDS-4
and DAT 72 external and internal tape drives. Refer to this guide, and keep it handy for future reference.
This document provides information about the DDS-4 and DAT 72 drives including:
• A quick installation guide
• Installing the tape drives (specific to internal and external drives)
• Basic tape drive operations
• Understanding the LEDs
• Troubleshooting guide.
Audience This document is written for drive owners and operators of the DDS-4
and DAT 72 drives. The guide has been written for everyday user’s of the drives to help with
initial set-up and maintenance.
DDS-4/DAT 72 User’s Guide ix
Document Organization
This document is arranged to help you quickly find the information you
0
need to run and operate your DDS-4 or DAT 72 drive. The document is organized as follows:
Chapter 1, for getting the drives up and running in the shortest possible time.
Chapter 2, internal DDS-4 and DAT 72 drives.
Chapter 3, the external tape drives.
Chapter 4, Operating Your Tape Drive drives.
Chapter 5, LEDs on the drives.
Chapter 6,
Appendix A, firmware for your tape drive.
This document concludes with a detailed index.
Notational Conventions This document uses the following conventions:
Note: Notes emphasize important information related to the main
Quick Start Installation provide quick-start instructions
Installing Internal Tape Drives describes how to install
Installing External Tape Drives describes how to install
describes how to operate the
Understanding the Drive LEDs describes the front-panel
Troubleshooting describes troubleshooting procedures.
Loading Revised Firmware describes how to upgrade
topic.
Caution: Cautions indicate potential hazards to equipment and are
included to prevent damage to equipment.
Warning: Warnings indicate potential hazards to personal safety and
are included to prevent injury.
This manual uses the following:
• Right side of the library — Refers to the right side as you face the component being described.
DDS-4/DAT 72 User’s Guide x
• Left side of the library — Refers to the left side as you face the component being described.
Related Documents The following documentation is related to the tape drive:
Document No. Document Title Document Description
Preface
81-81537-xx DDS-4/DAT 72 Quick
Start Guide
Refer to the appropriate product manuals for information about your tape drive and cartridges.
SCSI-2 Specification 0
The SCSI-2 communications specification is the proposed American National Standard for information systems, dated March 9, 1990. Copies may be obtained from:
Global Engineering Documents 15 Inverness Way, East Englewood, CO 80112 (800) 854-7179 or (303) 397-2740
Contacts Quantum company contacts are listed below.
Quantum Corporate Headquarters
Provides “quick” instructions on how to install and run the tape drive
0
To order documentation on this or other Quantum products, contact:
Quantum Corporation 141 Innovation Drive Irvine, CA 92617 (949) 856-7800 (800) 284-5101
DDS-4/DAT 72 User’s Guide xi
Technical Publications 0
To comment on existing documentation send e-mail to:
doc-comments@quantum.com
Quantum Home Page 0
Visit the Quantum home page at:
http://www.quantum.com
Customer Support 0
The Quantum Customer Support Department provides a 24-hour help desk that can be reached at:
North/South America: (949) 725-2100 or (800) 284-5101 Asia/Pacific Rim: (International Code) + 61 7 3839 0988 Europe/Middle East/Africa: (International Code) + 44 (0) 1256 848748
Send faxes for the Customer Support Department to:
North/South America: (949) 725-2176 Asia/Pacific Rim: (International Code) + 61 7 3839 0955 Europe/Middle East/Africa: (International Code) + 44 (0) 1256 848777
Send e-mail for the Customer Support Department to:
North/South America: http://www.quantum.com/am/service_support/
Index.aspx
Asia/Pacific Rim: apachelp@quantum.com Europe/Middle East/Africa: eurohelp@quantum.com
DDS-4/DAT 72 User’s Guide xii
Chapter 1

1Quick Start Installation

This chapter provides quick-start instructions for getting the internal or external tape drives up and running in the shortest possible time.
Topics in this chapter are:

Product Overview

Tape Drive Components
Installing the Internal Tape Drive
Installing the External Tape Drive
Note: If you prefer more detailed instructions, see chapter 3
internal drive installation instructions or chapter 4 drive installation instructions.
for
for external
Product Overview 1
You have purchased the finest, most reliable digital data storage (DDS) drive available. As the industry leader, Quantum has once again revolutionized storage with the Model DDS-4 and Model DAT 72 drives. The DAT 72 and DDS-4 drives represent a commitment to engineering reliable and durable tape drive products that implement leading-edge technology.
DDS-4/DAT 72 User’s Guide 1
Figure 1 Drives Covered in This User’s Guide
Chapter 1 Quick Start Installation
Product Overview
Designed for computer environments that require high-performance, high-capacity data storage, the DDS-4 and DAT 72 drives are based on a
3.5-inch mechanism and available as external and internal tape drives (see
figure 1). The drives combine established Digital Audio Tape (DAT)
technology, high-density recording, and hardware data-compression capabilities with Quantum’s proven computer-grade design to provide unmatched reliability and performance characteristics among DDS products.
Internal Drive
External Drive
Features The following list summarizes the key features of the DDS-4 and DAT 72
drives.
•Compatibility
DDS-4: Supports DDS-2, DDS-3, and DDS-4 recording formats.
DAT 72: Supports DDS-3, DDS-4, and DDS 5th Generation recording formats.
• LVD / Ultra Wide SCSI connection
• 3.5-inch internal form-factor for installation in a 3.5-inch half-height space
• 3.5-inch half-height drive factory-installed with 5.25-inch mounting rails and bezel for installation in a 5.25-inch half-height space
• External subsystem with built-in, auto-sensing, worldwide power supply
• Serial ATA (SATA) 2.0 connection
DDS-4/DAT 72 User’s Guide 2
Chapter 1 Quick Start Installation
Product Overview
3.5-inch internal form-factor for installation in a 3.5-inch half-
height space
3.5-inch half-height drive factory-installed with 5.25-inch
mounting rails and bezel for installation in a 5.25-inch half-height space
• Support for various native data-storage capacities (see table 1
• High-speed transfer rates for fast backups (see table 1
)
)
• Advanced onboard DDS-DC hardware using Lempel-Ziv (DCLZ) data-compression, doubling the drive’s uncompressed capacity (e.g., a 20 GB uncompressed drive can be 40 GB with compression) (see
table 1
).
• High-performance SCSI burst transfer rates
• Three levels of error-correction code (ECC) and four-head design for read-after-write (RAW) error detection and correction (noncorrectable error rate of less than 1 in 10
15
bits)
• “Flying” preamplifier for greater signal-to-noise ratio
• Flash memory to store setup parameters and enable field firmware upgrades
• Automatic power-on self-test
• State-of-the-art sealed drive mechanism and tape handling components for improved immunity to airborne contaminants and extended media life
Applications The DAT 72 and DDS-4 drives are ideal for workstation, server, and
network/enterprise applications. These applications include, but are not limited to:
• Backup of high-capacity fixed discs
• Data interchange between systems
• Network servers
• Online data collection
• Near-line secondary storage for all types of text, graphics, or multimedia information
• Archival storage
DDS-4/DAT 72 User’s Guide 3
Capacity and Transfer Rates
Table 1 DDS-4 and DAT 72 Capacity and Transfer Rates
Chapter 1 Quick Start Installation

Tape Drive Components

Characteristics DDS-2* DDS-3 DDS-4
Tape Length (meters) 120 125 150 170
DDS 5th Generation**
Native Capacity
4122036
(Gbytes)
Compressed Capacity
8244072
(Gbytes)
Native Transfer Rate
1.375 2.75 2.75 3.5
(Mbytes/sec)
*Applies to DDS-4 drives only **Applies to DAT 72 drives only
Tape Drive Components 1
Figure 2 illustrates the major components of the tape drives.
Figure 2 Front Panel Components
Clean
LED
(green)
DDS-4/DAT 72 User’s Guide 4
Media
LED
(green)
Drive
LED
(amber)
Eject
button
Chapter 1 Quick Start Installation

Installing the Internal Tape Drive

Installing the Internal Tape Drive 1
Use the following procedure to install the internal tape drive (either SCSI or SATA interface). Print this page and check each step as you complete it. If you need more information about a step, turn to the section referenced in the step.
1 Unpack the contents of your drive package, and check for missing or
damaged items.
2 Identify any other items you need to perform this installation (see
What Else You Need
3 Collect the tools you will need to perform the installation (see
Collecting the Necessary Tools
4 Observe Electrostatic precautions when handling the internal tape
drive (see Avoiding Electrostatic Damage
5 For SCSI drives only — Review the drive’s default settings and
change them if necessary:
on page 10).
on page 12).
on page 10).
SCSI ID: 6
Parity Checking: Enabled
Terminator Power: Disabled
Data Compression: Enabled
Media Recognition (DDS-4 drives only): Enabled
Power-On Self-Test: Enabled
Host Operating System: Windows 98/Me/XP/NT/2000/2003
Server
For SCSI drives only — SCSI Interface Compatibility (DDS-4
drives only): Wide SCSI
Vendor ID: SEAGATE DAT
6 Turn off your computer, remove its covers and power cable.
Depending on your drive, select a 3.5-inch or 5.25-inch bay.
7 Mount the drive into the bay and secure using the supplied screws. 8 For SCSI drives only —
DDS-4/DAT 72 User’s Guide 5
Chapter 1 Quick Start Installation

Installing the External Tape Drive

Connect one end of the SCSI interface cable to the host SCSI
controller.
Connect the other end of the cable to the back of the internal tape
drive. Ensure the drive is terminated if it is not the last drive on the bus.
Connect the power cable to the drive.
9 For SATA drives only —
Connect one end of the SATA data cable to the SATA data
connector on the drive.
Connect the other end of the SATA data cable to the SATA data
connector on the SATA card or mainboard SATA connector.
Connect one end of the SATA power supply conversion adapter
cable to the computer power connector.
Connect the other end of the adapter cable to the drive.
10 Replace the computer covers and power cable, turn on the computer,
and verify that the internal tape drive is operating properly by performing a trial backup.
11 Register your tape drive.
Installing the External Tape Drive 1
Use the following procedure to install the external tape drive (SCSI drives only). Print this page and check each step as you complete it. If you need more information about a step, turn to the section referenced in the step.
1 Unpack the contents of your drive package, and check for missing or
damaged items.
2 Identify any other items you need to perform this installation (see
What Else You Need
3 Review the drive’s default settings and change them if necessary:
SCSI ID: 6
Parity Checking: Enabled
Terminator Power: Supplied to the SCSI bus
DDS-4/DAT 72 User’s Guide 6
on page 10).
Chapter 1 Quick Start Installation
Installing the External Tape Drive
Data Compression: Enabled
Media Recognition (DDS-4 drives only): Enabled
Power-On Self-Test: Enabled
Host Operating System: Windows 98/Me/XP/NT/2000/2003
Server
SCSI Interface Compatibility (DDS-4 drives only): Wide SCSI
Vendor ID: SEAGATE DAT
4 Connect a SCSI interface cable to the drive. 5 Check the SCSI termination. 6 If the tape drive is the last device in the bus, it should be terminated. 7 Turn on the external tape drive, turn on the computer, and verify that
the tape drive is operating properly by performing a trial backup.
8 Register your tape drive.
DDS-4/DAT 72 User’s Guide 7
Chapter 2

2Installing Internal Tape Drives

This chapter describes how to install internal DDS-4 and DAT 72 drives.
Topics in this chapter are:
Unpacking
What Else You Need
Avoiding Electrostatic Damage
Installation Summary
Collecting the Necessary Tools
Reviewing Drive Default Settings
SCSI ID
Parity Checking
Terminator Power
Data Compression
Media Recognition System (DDS-4 Drives Only)
Power-On Self-Test
Host Operating System
SCSI Wide/Narrow Configuration (DDS-4 Drives Only)
Vendor ID
Recording Drive Information
Accessing the Inside of Your Computer
DDS-4/DAT 72 User’s Guide 8
Chapter 2 Installing Internal Tape Drives
Mounting the Internal Tape Drive
Connecting a SCSI Cable
Checking SCSI Termination
Connecting a Power Cable to the SCSI Tape Drive
Completing Your Installation
Completing Your Installation

Unpacking

Note: If you have an external drive, see chapter 4
instructions.
for installation
Unpacking 2
Before you unpack the contents of your drive package, inspect the shipping containers for damage. If you spot damage to the container, notify your carrier immediately.
When you unpack the package, compare the items received with those on the packing list. If any item is missing or damaged, please contact your place of purchase immediately.
Note: internal tape drives come in two mounting configurations,
one for 3.5-inch half-height bays and one for 5.25-inch half­height bays. These two drives are identical, except that the drive designed for 5.25-inch installations has mounting brackets on each side of the drive and a different front bezel.
DDS-4/DAT 72 User’s Guide 9
Chapter 2 Installing Internal Tape Drives

What Else You Need

What Else You Need 2
In addition to the contents included with your internal tape drive, you need the following items to install your internal tape drive.
• For SCSI drives only —
A SCSI host bus adapter that is properly installed and configured
in a host computer
A SCSI ribbon cable
•For SATA drives only —
A SATA host bus adapter that is properly installed and
configured
• A 3.5-inch or 5.25-inch half-height bay
• Backup application software that supports the internal tape drive. For a list of the latest backup software applications tested with the internal DDS-4 and DAT 72 tape drives, please visit our Web site at
http://www.quantum.com/am/service_support/Index.aspx.

Avoiding Electrostatic Damage 2

Your internal tape drive has very sensitive components that are prone to damage from electrostatic discharge (ESD). Use extreme care when handling the drive, as it can be damaged by ESD.
Before handling the drive, read the ESD instructions that follow to prevent damage to the drive.
• Wear an ESD-preventive grounding wrist strap or observe similar ESD precautions when working with the drive. Be sure the wrist strap makes good skin contact. Do not remove the wrist strap until you finish working with the drive.
• Before you remove the drive from the antistatic bag, touch a metal or grounded surface to discharge any static electricity buildup from your body.
DDS-4/DAT 72 User’s Guide 10
Chapter 2 Installing Internal Tape Drives

Installation Summary

• Avoid contact between the drive, other equipment, and clothing. The wrist strap only protects the equipment from ESD voltages on the body; ESD voltages on clothing can still cause damage.
• When the drive is not being used, keep it in its antistatic bag.
• Hold the drive by its edges only. Avoid touching any exposed parts on the printed circuit board.
• Always place the drive on top of or inside the antistatic bag to reduce the chance of ESD damage.
Installation Summary 2
The following steps summarize the installation procedure for your internal tape drive.
1 Gather the Necessary Tools (see Collecting the Necessary Tools 2 Review the Drive’s Default Settings 3 Record Your Drive’s Information 4 Access the Inside of the Computer 5 Mount the Drive into the Computer Mounting Bay 6 Attach a SCSI Interface Cable 7 Attach a Power Cable 8 Complete and Verify Your Installation
).
DDS-4/DAT 72 User’s Guide 11
Chapter 2 Installing Internal Tape Drives

Collecting the Necessary Tools

Collecting the Necessary Tools 2
Before proceeding with the installation, gather the tools you will need to install the internal tape drive into the computer mounting bay. The following list identifies some of the tools you will need. You may need additional items, depending on your installation requirements.
• PHILLIPS screwdriver
• Flatblade screwdriver, if your computer uses flathead screws
• TORX screwdriver, if your computer uses TORX screws
• Computer documentation, which you can refer to during the installation

Reviewing Drive Default Settings 2

Your internal tape drive comes with various default settings. These settings are configured using jumpers and switches.
• The jumpers are located on the back of the drive, between the SCSI interface and power connectors
• The switches are located on the underside of the drive. If you change a switch setting, you must turn the power to the drive off and then on to have the new setting take effect.
You may need to change these settings to suit your requirements. Review the default settings in table 2 requirements or need to be changed.
Note: These jumper pin and switch settings are for the SCSI drive
only.
• If you do not need to change these default settings, proceed to
Accessing the Inside of Your Computer
DDS-4/DAT 72 User’s Guide 12
to determine whether they suit your
on page 24.
Table 2 For SCSI Drives Only — Internal Tape Drive Default Settings
Chapter 2 Installing Internal Tape Drives
Reviewing Drive Default Settings
Jumper Pins/
Parameter Default Setting
Switches
SCSI ID 6 Jumper pins 3-4, 5-6
Parity checking Enabled Jumper pins 9-10
Terminator power Disabled Jumper pins 11-12
Data compression Enabled Switches 1 and 2
Media Recognition
Enabled Switch 3 ON System Checking (DDS-4 drives only)
Power-On Self-Test
Enabled Switch 4 ON diagnostic
Host operating system Microsoft
Switches 5-8 ON Windows 98/Me/ XP/NT/2000/ 2003 Server
SCSI interface compatibility
Wide SCSI (LVD and SE)
Switches 9
(DDS-4 drives only)
Vendor ID SEAGATE DAT Switch 10
DDS-4/DAT 72 User’s Guide 13
Loading...
+ 56 hidden pages