Quantum DAT 432, DXi3500, DXi5500, FastStor 1, FastStor 2 Reference Manual

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Finding Product Serial Numbers

Finding Product Serial Numbers

Service

6-01806-01

Finding Product Serial Numbers, 6-01806-01, Ver. 1, Rel. 1, February 2007, Made in USA.

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including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum
Corporation may revise this publication from time to time without notice.

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Copyright 2007 by Quantum Corporation. All rights reserved.

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TRADEMARK STATEMENT

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Other trademarks may be mentioned herein which belong to other companies.

Contents

Preface vii

Chapter 1 Quantum Products 1

7100, ACL 2640, and 4/52 Libraries................................................................ 1

AMASS ................................................................................................................ 2

AML 2/E/J Libraries......................................................................................... 3

DAT 240/432/864.............................................................................................. 4

Data Manager ..................................................................................................... 4

DPM5500............................................................................................................. 5

Physical Location........................................................................................ 5

Remote Identification................................................................................. 5

DX30 and DX100................................................................................................ 8

DX30 Physical Location ............................................................................. 8

DX100 Physical Location ........................................................................... 8

Remote Identification................................................................................. 9

DX3000 and DX5000........................................................................................ 11

DX3000 Physical Location ....................................................................... 11

DX5000 Physical Location ....................................................................... 12

Remote Identification............................................................................... 12

Finding Quantum Product Serial Numbers iii

DXi3500 and DXi5500...................................................................................... 14

DXi3500 Physical Location ...................................................................... 14

DXi5500 Physical Location ...................................................................... 15

Remote Location ....................................................................................... 15

FastStor 1: Tandberg LTO-2............................................................................ 17

Physical Location ...................................................................................... 17

Remote Identification............................................................................... 17

Operator Panel .......................................................................................... 18

FastStor 2: LTO-1, LTO-2, and SDLT 320 ..................................................... 19

Physical Location ...................................................................................... 19

FastStor 2: LTO-3 and SDLT 600.................................................................... 19

Physical Location ...................................................................................... 19

Remote Identification............................................................................... 20

FastStor 7 ........................................................................................................... 21

FastStor 22 ......................................................................................................... 22

FileServ .............................................................................................................. 22

GoVault .............................................................................................................23

Remote Identification............................................................................... 23

L200 and L500 Loaders.................................................................................... 24

LTO-2 Loader.................................................................................................... 24

M-Series Libraries ............................................................................................25

Physical Identification.............................................................................. 25

Remote Identification............................................................................... 25

Quick View Menu Screen ........................................................................ 27

P1000 Libraries .................................................................................................29

Physical Location ...................................................................................... 29

Operator Panel .......................................................................................... 30

P2000, P3000, P3000, P4000 and P7000 Libraries ......................................... 31

Physical Location ..................................................................................... 31

Remote Identification............................................................................... 31

Operator Panel .......................................................................................... 35

Pathlight VX...................................................................................................... 37

Physical Location ...................................................................................... 37

Remote Identification............................................................................... 37

PX502, PX506, and PX510 Libraries............................................................... 39

PX720 Libraries................................................................................................. 40

Physical Location ...................................................................................... 40

Operator Control Panel............................................................................ 40

Scalar DLC ........................................................................................................ 42

Scalar 24 Libraries ............................................................................................ 42

Physical Location ...................................................................................... 42

Remote Identification............................................................................... 43

Operator Panel .......................................................................................... 44

Finding Quantum Product Serial Numbers iv

Scalar 100 Libraries .......................................................................................... 46

Physical Location ...................................................................................... 46

Remote Identification............................................................................... 46

Operator Panel .......................................................................................... 48

Scalar 218 Libraries .......................................................................................... 49

Scalar 220 Libraries .......................................................................................... 50

Physical Location ...................................................................................... 50

Operator Panel .......................................................................................... 50

Scalar 224/234/424/434/448/458 Libraries ................................................ 51

Remote Identification............................................................................... 51

Scalar 440/480 Libraries.................................................................................. 52

Physical Location ...................................................................................... 52

Operator Panel .......................................................................................... 52

Scalar 1000 Libraries ........................................................................................53

Physical Location ...................................................................................... 53

Remote Identification............................................................................... 54

Scalar 10k Libraries.......................................................................................... 55

Physical Location ...................................................................................... 55

Remote Identification............................................................................... 55

Operator Panel .......................................................................................... 56

Scalar i500 Libraries......................................................................................... 57

Physical Location ...................................................................................... 57

Remote Identification............................................................................... 59

Operator Panel .......................................................................................... 60

Scalar i2000 Libraries....................................................................................... 61

Physical Location ...................................................................................... 61

Remote Identification............................................................................... 61

Operator Panel .......................................................................................... 61

StorNext Storage Manager, StorNext File System, and StorNext FX....... 62

Superloader....................................................................................................... 63

Superloader 3.................................................................................................... 64

Superloader 3A.................................................................................................65

Tape Drives....................................................................................................... 65

ValueLoader...................................................................................................... 67

VolServ .............................................................................................................. 68

Finding Quantum Product Serial Numbers v

Figures

Figure 1 FastStor 1 Serial Number Physical Location .......................... 17

Figure 2 FastStor 1 Web Administration Login Panel.......................... 18

Figure 3 FastStor 2 Serial Number Physical Location ......................... 20

Figure 4 RMU View of a FastStor 2 Library........................................... 20

Figure 5 Scalar 24 Shipping Label ........................................................... 42

Figure 6 RMU View of Serial Number on a Scalar 24 .......................... 43

Figure 7 SNC 4000 for Scalar 24 Serial Number.................................... 44

Figure 8 RMU View of Product Serial Number on a Scalar 100 ......... 47

Figure 9 SNC 6101 View of Product Serial Number on a Scalar 100 . 48

Figure 10 RMU View of a Product Serial Number on a Scalar 1000 .... 54

Figure 11 RMU View of a Product Serial Number on a Scalar 1000 .... 55

Figure 12 Scalar i500 Serial Number on the Control Module ............... 58

Figure 13 Scalar i500 Serial Number on the Shipping Label ................. 58

Finding Quantum Product Serial Numbers vi

Preface

This manual shows how to find the serial number for select Quantum
products. Topics discussed in this chapter include:

• Audience

• Purpose

• Notational Conventions on page viii

• Related Documents on page viii

• Contacts on page ix

• Getting More Information or Help on page ix

Audience

Purpose

Finding Quantum Product Serial Numbers vii

This manual is written for system administrators, operators, and field
service engineers who need to find the product serial number for
Quantum products.

This document describes how you can find the serial number for
particular Quantum products. For your convenience, all products are
presented alphabetically. It is useful for customers and service engineers
who need to find the product serial number to open a Service Request or
begin to diagnose a problem.

Notational Conventions

Note: This document does not provide any information about

Standalone Quantum products. If your product is not included
in this document, contact Quantum service or send a note to
[e-mail].

This manual uses the following conventions:

Note: Notes emphasize important information related to the main

topic.

Tech Tip: Tech Tips provide technical information which may be

helpful in performing the procedure.

Caution: Cautions indicate potential hazards to equipment and are

included to prevent damage to equipment.

Warning: Warnings indicate potential hazards to personal safety and

are included to prevent injury.

This manual uses the following:

• Right side of the library — Refers to the right side as you face the
component being described.

• Left side of the library — Refers to the left side as you face the
component being described.

Related Documents

Documents related to other Quantum products are shown below:

Document No. Document Title Document Description

6-01807-01 Finding Product

Firmware Versions

Document that shows how
to find the running
firmware version for
Quantum products.

Finding Quantum Product Serial Numbers viii

SCSI-2 Specification 0

The SCSI-2 communications specification is the proposed American
National Standard for information systems, dated March 9, 1990. Copies
may be obtained from:

Global Engineering Documents
15 Inverness Way, East
Englewood, CO 80112

[phone] or [phone]

Contacts

Quantum company contacts are listed below.

Quantum Corporate Headquarters 0

To order documentation on the any Quantum products contact:

Quantum Corporation
141 Innovation Drive
Irvine, CA 92617
[phone]

[phone]

Technical Publications 0

To comment on existing documentation send e-mail to:

[e-mail]

Quantum Home Page 0

Visit the Quantum home page at:

Getting More Information or
Help

StorageCare™, Quantum’s comprehensive service approach, leverages
advanced data access and diagnostics technologies with cross­environment, multi-vendor expertise to resolve backup issues faster and
at lower cost.

Finding Quantum Product Serial Numbers ix

http://www.quantum.com

Accelerate service issue resolution with these exclusiveQuantum
StorageCare services:

• Service and Support Website - Register products, license software,
browseQuantum Learning courses, check backup software and
operating system support, and locate manuals, FAQs, firmware
downloads, product updates and more in one convenient location.
Benefit today at:

www.quantum.com/support.

• eSupport - Submit online service requests, update contact
information, add attachments, and receive status updates via email.
Quantum. That account can also be used to access Quantum’s
Knowledgebase, a comprehensive repository of product support
information. Sign up today at:

www.quantum.com/support.

• StorageCare Guardian - Securely links Quantum hardware and the
diagnostic data from the surrounding storage ecosystem to
Quantum's Global Services Team for faster, more precise root cause
diagnosis. StorageCare Guardian is simple to set up through the
internet and provides secure, two-way communications with
Quantum’s Secure Service Center. More StorageCare Guardian
information can be found at:

www.quantum.com/guardian.

If training is desired, contact learning.quantum.com.

For further assistance contact Quantum Technical Assistance Center:

North America [phone]

UK, France and Germany 00800 4 QUANTUM

EMEA [phone]

For worldwide support: www.quantum.com/contactsupport

For the most up to date information on Quantum Global Services, please
visit:

www.quantum.com/support.

Finding Quantum Product Serial Numbers x

Chapter 1

1Quantum Products

This chapter describes how to find the product serial numbers for
Quantum products. The products are listed alphabetically:

Note: Where multiple letters or numbers appear in a product title

followed by a slash (as in 4/52 or AML 2/E/J), it indicates
multiple products within the same family. For example, the
AML 2 library and the AML E library belong to the same
product family and follow the same conventions.

7100, ACL 2640, and 4/52 Libraries

This topic describes how to find the product serial number of a 7100, ACL
2640, and 4/52 library.

You can access the serial number through the Main Menu. The
information is displayed next to the date on the Information Line.

Finding Quantum Product Serial Numbers 1

1 Highlight Status and click Enter.

2 Click Display Serial# and click Enter.

serial number

Chapter 1 Quantum Products

AMASS

A pop-up window displays with the product serial number.

If you have comments or questions about this information, please send
them to [e-mail]

.

AMASS

The serial number for AMASS is physically located on the front side of
the media kit box. In addition, the administrator initially responsible for
the software may have received the serial number through mail when he
or she requested license information in the format S/N AM000123 (for
example, AM023194).

Note: The serial number is not available through the AMASS

application.

If you have comments or questions about this information, please send
them to [e-mail]

Finding Quantum Product Serial Numbers 2

.

AML 2/E/J Libraries

This topic describes where to find serial numbers for Quantum AML
library products

You can find the serial number by opening the front door of the
Controller. The S/N sticker appears on the upper left side of the inside
front door of the Controller.

Chapter 1 Quantum Products

AML 2/E/J Libraries

Note: The serial number is not available from the Operator Panel

display.

Note: This library configuration has no remote identification

options.

The S/N sticker will say GRAU and contain serial numbers like the
following examples.

Product S/N Format S/N Example

AML/2

AML/E

S/N 90-1-00123 90-1806

S/N 91-0-00123

91-0-02010

or

S/N 00-123

AML/J

S/N 92-0-00123

92-0-03462

or

S/N 00-123

If you have comments or questions about this information, please send
them to [e-mail]

.

Finding Quantum Product Serial Numbers 3

DAT 240/432/864

Chapter 1 Quantum Products

DAT 240/432/864

This topic describes how to find the product serial number of a DAT 240/
432/864 autoloader.

Use this procedure to access the LCD.

1 Make sure there is no magazine installed in the autoloader.

2 Press and hold the Select button for five seconds.

3 Use the Select button to access the VERSION MENU.

4 Use the Select button to access the autoloader serial number.

If you have comments or questions about this information, please send
them to [e-mail]

.

Data Manager

For all Quantum software products the serial number is located on the
packaging around the software when it was shipped to the customer.

The Data Manager product serial number is in the format S/N DM00123
(for example, DM01630).

If you have comments or questions about this information, please send
them to [e-mail]

.

Finding Quantum Product Serial Numbers 4

DPM5500

Physical Location 1

Chapter 1 Quantum Products

DPM5500

This topic describes how to find the product serial number of a DPM5500.

You can find the serial number on the right side of the system at the rear.

Remote Identification 1

serial number

Use the following method to find the serial number for the DPM5500.

1 On the host computer, open the Internet browser software.

2 In the Address field, type

https://IPaddress/ where IPaddress is the IP

address for the DX-Series system.

Note: This IP address uses https, not the common http and there is

also a special port (8098) that must be used. This address must
be used every time the web pages are accessed.

Finding Quantum Product Serial Numbers 5

System
Configuration

Chapter 1 Quantum Products

DPM5500

The Log In page displays.

3 Enter the Surname and password.

The default user name is administrator and the default password is
Quantum-DPM. The password is case-sensitive.

The Welcome screen displays.

Identification

4 Click the System Configuration menu option (third from the left) at

the top of the screen.

The System Configuration screen displays.

5 Click Identification.

Finding Quantum Product Serial Numbers 6

serial
number

Chapter 1 Quantum Products

DPM5500

The Identification screen displays.

6 From the Serial Number field, record the product serial number.

If you have comments or questions about this information, please send
them to [e-mail]

.

Finding Quantum Product Serial Numbers 7

DX30 and DX100

DX30 Physical Location 1

serial
number

Chapter 1 Quantum Products

DX30 and DX100

The following describes where to find the serial numbers for a DX30 or
DX100.

You can find the serial number on the front left side of the library (for
example,

IX0501AKG00005).

DX100 Physical
Location 1

You can find the serial number on the rear of the library (for example,

IX0501AKG00005).

serial number

Finding Quantum Product Serial Numbers 8

Remote Identification 1

Chapter 1 Quantum Products

DX30 and DX100

You can access the product serial number for a DX30 and a DX100
through the DX-Series Web pages. This procedure describes how you can
find this information.

1 On the host computer, open the Internet browser software.

2 In the Address field, type

http://IPaddress/ where IPaddress is the IP

address for the DX-Series system.

The Log In page displays.

3 Click either Monitor or Administrator and specify the password

(

password by default).

4 Click Login.

Finding Quantum Product Serial Numbers 9

serial number

Chapter 1 Quantum Products

DX30 and DX100

The Home page displays the graphical overview by default.

5 Click System Status.

The graphical version of the System Details page displays with the
system serial number (

IX0501AKG00005) listed next to the System SN

field.

If you have comments or questions about this information, please send
them to [e-mail]

.

Finding Quantum Product Serial Numbers 10

DX3000 and DX5000

This topic describes how to find the product serial number of a DX3000
and a DX5000.

DX3000 Physical
Location 1

You can find the serial number on the right side of the system at the rear.

Chapter 1 Quantum Products

DX3000 and DX5000

serial number

Finding Quantum Product Serial Numbers 11

DX5000 Physical
Location 1

Chapter 1 Quantum Products

DX3000 and DX5000

You can find the serial number on the right side of the system at the rear.

serial number

Remote Identification 1

You can access the product serial numbers for a DX3000 and a DX5000
through the DX3000 and DX5000 Web pages. This procedure describes
how you can find this information.

1 On the host computer, open the Internet browser software.

2 In the Address field, type

http://IPaddress/ where IPaddress is the IP

address for the DX3000 or DX5000 system.

Finding Quantum Product Serial Numbers 12

Administrator

Password

Chapter 1 Quantum Products

DX3000 and DX5000

The Log In page displays.

3 Click either Monitor or Administrator and specify the password

(

password by default).

serial
number

4 Click Login.

The Home page displays, displaying the graphical overview by
default.

5 Click System Status.

The graphical version of the System Details page displays with the serial
number (

IX0651AKT52143) listed under System SN.

If you have comments or questions about this information, please send
them to [e-mail]

.

Finding Quantum Product Serial Numbers 13

DXi3500 and DXi5500

This topic describes how to find the product serial number of a DXi3500
and a DXi5500.

DXi3500 Physical
Location 1

You can find the serial number on the right side of the system at the rear.

Chapter 1 Quantum Products

DXi3500 and DXi5500

serial number

Finding Quantum Product Serial Numbers 14