Reference Guide Reference Guide Reference GuideReference Guide
Finding Product Serial Numbers
Finding Product Serial Numbers
Service
6-01806-01
Finding Product Serial Numbers, 6-01806-01, Ver. 1, Rel. 1, February 2007, Made in USA.
Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied,
including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum
Corporation may revise this publication from time to time without notice.
COPYRIGHT STATEMENT
Copyright 2007 by Quantum Corporation. All rights reserved.
Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written
authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law.
TRADEMARK STATEMENT
Quantum, DLT, DLTtape, the Quantum logo, and the DLTtape logo are all registered trademarks of Quantum
Corporation.
SDLT and Super DLTtape are trademarks of Quantum Corporation.
Other trademarks may be mentioned herein which belong to other companies.
Contents
Preface vii
Chapter 1 Quantum Products 1
7100, ACL 2640, and 4/52 Libraries................................................................ 1
AMASS ................................................................................................................ 2
AML 2/E/J Libraries......................................................................................... 3
DAT 240/432/864.............................................................................................. 4
Data Manager ..................................................................................................... 4
DPM5500............................................................................................................. 5
Physical Location........................................................................................ 5
Remote Identification................................................................................. 5
DX30 and DX100................................................................................................ 8
DX30 Physical Location ............................................................................. 8
DX100 Physical Location ........................................................................... 8
Remote Identification................................................................................. 9
DX3000 and DX5000........................................................................................ 11
DX3000 Physical Location ....................................................................... 11
DX5000 Physical Location ....................................................................... 12
Remote Identification............................................................................... 12
Finding Quantum Product Serial Numbers iii
DXi3500 and DXi5500...................................................................................... 14
DXi3500 Physical Location ...................................................................... 14
DXi5500 Physical Location ...................................................................... 15
Remote Location ....................................................................................... 15
FastStor 1: Tandberg LTO-2............................................................................ 17
Physical Location ...................................................................................... 17
Remote Identification............................................................................... 17
Operator Panel .......................................................................................... 18
FastStor 2: LTO-1, LTO-2, and SDLT 320 ..................................................... 19
Physical Location ...................................................................................... 19
FastStor 2: LTO-3 and SDLT 600.................................................................... 19
Physical Location ...................................................................................... 19
Remote Identification............................................................................... 20
FastStor 7 ........................................................................................................... 21
FastStor 22 ......................................................................................................... 22
FileServ .............................................................................................................. 22
GoVault .............................................................................................................23
Remote Identification............................................................................... 23
L200 and L500 Loaders.................................................................................... 24
LTO-2 Loader.................................................................................................... 24
M-Series Libraries ............................................................................................25
Physical Identification.............................................................................. 25
Remote Identification............................................................................... 25
Quick View Menu Screen ........................................................................ 27
P1000 Libraries .................................................................................................29
Physical Location ...................................................................................... 29
Operator Panel .......................................................................................... 30
P2000, P3000, P3000, P4000 and P7000 Libraries ......................................... 31
Physical Location ..................................................................................... 31
Remote Identification............................................................................... 31
Operator Panel .......................................................................................... 35
Pathlight VX...................................................................................................... 37
Physical Location ...................................................................................... 37
Remote Identification............................................................................... 37
PX502, PX506, and PX510 Libraries............................................................... 39
PX720 Libraries................................................................................................. 40
Physical Location ...................................................................................... 40
Operator Control Panel............................................................................ 40
Scalar DLC ........................................................................................................ 42
Scalar 24 Libraries ............................................................................................ 42
Physical Location ...................................................................................... 42
Remote Identification............................................................................... 43
Operator Panel .......................................................................................... 44
Finding Quantum Product Serial Numbers iv
Scalar 100 Libraries .......................................................................................... 46
Physical Location ...................................................................................... 46
Remote Identification............................................................................... 46
Operator Panel .......................................................................................... 48
Scalar 218 Libraries .......................................................................................... 49
Scalar 220 Libraries .......................................................................................... 50
Physical Location ...................................................................................... 50
Operator Panel .......................................................................................... 50
Scalar 224/234/424/434/448/458 Libraries ................................................ 51
Remote Identification............................................................................... 51
Scalar 440/480 Libraries.................................................................................. 52
Physical Location ...................................................................................... 52
Operator Panel .......................................................................................... 52
Scalar 1000 Libraries ........................................................................................53
Physical Location ...................................................................................... 53
Remote Identification............................................................................... 54
Scalar 10k Libraries.......................................................................................... 55
Physical Location ...................................................................................... 55
Remote Identification............................................................................... 55
Operator Panel .......................................................................................... 56
Scalar i500 Libraries......................................................................................... 57
Physical Location ...................................................................................... 57
Remote Identification............................................................................... 59
Operator Panel .......................................................................................... 60
Scalar i2000 Libraries....................................................................................... 61
Physical Location ...................................................................................... 61
Remote Identification............................................................................... 61
Operator Panel .......................................................................................... 61
StorNext Storage Manager, StorNext File System, and StorNext FX....... 62
Superloader....................................................................................................... 63
Superloader 3.................................................................................................... 64
Superloader 3A.................................................................................................65
Tape Drives....................................................................................................... 65
ValueLoader...................................................................................................... 67
VolServ .............................................................................................................. 68
Finding Quantum Product Serial Numbers v
Figures
Figure 1 FastStor 1 Serial Number Physical Location .......................... 17
Figure 2 FastStor 1 Web Administration Login Panel.......................... 18
Figure 3 FastStor 2 Serial Number Physical Location ......................... 20
Figure 4 RMU View of a FastStor 2 Library........................................... 20
Figure 5 Scalar 24 Shipping Label ........................................................... 42
Figure 6 RMU View of Serial Number on a Scalar 24 .......................... 43
Figure 7 SNC 4000 for Scalar 24 Serial Number.................................... 44
Figure 8 RMU View of Product Serial Number on a Scalar 100 ......... 47
Figure 9 SNC 6101 View of Product Serial Number on a Scalar 100 . 48
Figure 10 RMU View of a Product Serial Number on a Scalar 1000 .... 54
Figure 11 RMU View of a Product Serial Number on a Scalar 1000 .... 55
Figure 12 Scalar i500 Serial Number on the Control Module ............... 58
Figure 13 Scalar i500 Serial Number on the Shipping Label ................. 58
Finding Quantum Product Serial Numbers vi
Preface
This manual shows how to find the serial number for select Quantum
products. Topics discussed in this chapter include:
• Audience
• Purpose
• Notational Conventions on page viii
• Related Documents on page viii
• Contacts on page ix
• Getting More Information or Help on page ix
Audience
Purpose
Finding Quantum Product Serial Numbers vii
This manual is written for system administrators, operators, and field
service engineers who need to find the product serial number for
Quantum products.
This document describes how you can find the serial number for
particular Quantum products. For your convenience, all products are
presented alphabetically. It is useful for customers and service engineers
who need to find the product serial number to open a Service Request or
begin to diagnose a problem.
Notational Conventions
Note: This document does not provide any information about
Standalone Quantum products. If your product is not included
in this document, contact Quantum service or send a note to
Knowledge@quantum.com.
This manual uses the following conventions:
Note: Notes emphasize important information related to the main
topic.
Tech Tip: Tech Tips provide technical information which may be
helpful in performing the procedure.
Caution: Cautions indicate potential hazards to equipment and are
included to prevent damage to equipment.
Warning: Warnings indicate potential hazards to personal safety and
are included to prevent injury.
This manual uses the following:
• Right side of the library — Refers to the right side as you face the
component being described.
• Left side of the library — Refers to the left side as you face the
component being described.
Related Documents
Documents related to other Quantum products are shown below:
Document No. Document Title Document Description
6-01807-01 Finding Product
Firmware Versions
Document that shows how
to find the running
firmware version for
Quantum products.
Finding Quantum Product Serial Numbers viii
SCSI-2 Specification 0
The SCSI-2 communications specification is the proposed American
National Standard for information systems, dated March 9, 1990. Copies
may be obtained from:
Global Engineering Documents
15 Inverness Way, East
Englewood, CO 80112
(800) 854-7179 or (303) 397-2740
Contacts
Quantum company contacts are listed below.
Quantum Corporate Headquarters 0
To order documentation on the any Quantum products contact:
Quantum Corporation
141 Innovation Drive
Irvine, CA 92617
(949) 856-7800
(800) 284-5101
Technical Publications 0
To comment on existing documentation send e-mail to:
knowledge@quantum.com
Quantum Home Page 0
Visit the Quantum home page at:
Getting More Information or
Help
StorageCare™, Quantum’s comprehensive service approach, leverages
advanced data access and diagnostics technologies with crossenvironment, multi-vendor expertise to resolve backup issues faster and
at lower cost.
Finding Quantum Product Serial Numbers ix
http://www.quantum.com
Accelerate service issue resolution with these exclusiveQuantum
StorageCare services:
• Service and Support Website - Register products, license software,
browseQuantum Learning courses, check backup software and
operating system support, and locate manuals, FAQs, firmware
downloads, product updates and more in one convenient location.
Benefit today at:
www.quantum.com/support.
• eSupport - Submit online service requests, update contact
information, add attachments, and receive status updates via email.
Quantum. That account can also be used to access Quantum’s
Knowledgebase, a comprehensive repository of product support
information. Sign up today at:
www.quantum.com/support.
• StorageCare Guardian - Securely links Quantum hardware and the
diagnostic data from the surrounding storage ecosystem to
Quantum's Global Services Team for faster, more precise root cause
diagnosis. StorageCare Guardian is simple to set up through the
internet and provides secure, two-way communications with
Quantum’s Secure Service Center. More StorageCare Guardian
information can be found at:
www.quantum.com/guardian.
If training is desired, contact learning.quantum.com.
For further assistance contact Quantum Technical Assistance Center:
North America +1-800-284-5101
UK, France and Germany 00800 4 QUANTUM
EMEA +44 1256 848 766
For worldwide support: www.quantum.com/contactsupport
For the most up to date information on Quantum Global Services, please
visit:
www.quantum.com/support.
Finding Quantum Product Serial Numbers x
Chapter 1
1Quantum Products
This chapter describes how to find the product serial numbers for
Quantum products. The products are listed alphabetically:
Note: Where multiple letters or numbers appear in a product title
followed by a slash (as in 4/52 or AML 2/E/J), it indicates
multiple products within the same family. For example, the
AML 2 library and the AML E library belong to the same
product family and follow the same conventions.
7100, ACL 2640, and 4/52 Libraries
This topic describes how to find the product serial number of a 7100, ACL
2640, and 4/52 library.
You can access the serial number through the Main Menu. The
information is displayed next to the date on the Information Line.
Finding Quantum Product Serial Numbers 1
1 Highlight Status and click Enter.
2 Click Display Serial# and click Enter.
serial number
Chapter 1 Quantum Products
AMASS
A pop-up window displays with the product serial number.
If you have comments or questions about this information, please send
them to knowledge@quantum.com
.
AMASS
The serial number for AMASS is physically located on the front side of
the media kit box. In addition, the administrator initially responsible for
the software may have received the serial number through mail when he
or she requested license information in the format S/N AM000123 (for
example, AM023194).
Note: The serial number is not available through the AMASS
application.
If you have comments or questions about this information, please send
them to knowledge@quantum.com
Finding Quantum Product Serial Numbers 2
.
AML 2/E/J Libraries
This topic describes where to find serial numbers for Quantum AML
library products
You can find the serial number by opening the front door of the
Controller. The S/N sticker appears on the upper left side of the inside
front door of the Controller.
Chapter 1 Quantum Products
AML 2/E/J Libraries
Note: The serial number is not available from the Operator Panel
display.
Note: This library configuration has no remote identification
options.
The S/N sticker will say GRAU and contain serial numbers like the
following examples.
Product S/N Format S/N Example
AML/2
AML/E
S/N 90-1-00123 90-1806
S/N 91-0-00123
91-0-02010
or
S/N 00-123
AML/J
S/N 92-0-00123
92-0-03462
or
S/N 00-123
If you have comments or questions about this information, please send
them to knowledge@quantum.com
.
Finding Quantum Product Serial Numbers 3
DAT 240/432/864
Chapter 1 Quantum Products
DAT 240/432/864
This topic describes how to find the product serial number of a DAT 240/
432/864 autoloader.
Use this procedure to access the LCD.
1 Make sure there is no magazine installed in the autoloader.
2 Press and hold the Select button for five seconds.
3 Use the Select button to access the VERSION MENU.
4 Use the Select button to access the autoloader serial number.
If you have comments or questions about this information, please send
them to knowledge@quantum.com
.
Data Manager
For all Quantum software products the serial number is located on the
packaging around the software when it was shipped to the customer.
The Data Manager product serial number is in the format S/N DM00123
(for example, DM01630).
If you have comments or questions about this information, please send
them to knowledge@quantum.com
.
Finding Quantum Product Serial Numbers 4
DPM5500
Physical Location 1
Chapter 1 Quantum Products
DPM5500
This topic describes how to find the product serial number of a DPM5500.
You can find the serial number on the right side of the system at the rear.
Remote Identification 1
serial number
Use the following method to find the serial number for the DPM5500.
1 On the host computer, open the Internet browser software.
2 In the Address field, type
https://IPaddress/ where IPaddress is the IP
address for the DX-Series system.
Note: This IP address uses https, not the common http and there is
also a special port (8098) that must be used. This address must
be used every time the web pages are accessed.
Finding Quantum Product Serial Numbers 5
System
Configuration
Chapter 1 Quantum Products
DPM5500
The Log In page displays.
3 Enter the Surname and password.
The default user name is administrator and the default password is
Quantum-DPM. The password is case-sensitive.
The Welcome screen displays.
Identification
4 Click the System Configuration menu option (third from the left) at
the top of the screen.
The System Configuration screen displays.
5 Click Identification.
Finding Quantum Product Serial Numbers 6
serial
number
Chapter 1 Quantum Products
DPM5500
The Identification screen displays.
6 From the Serial Number field, record the product serial number.
If you have comments or questions about this information, please send
them to knowledge@quantum.com
.
Finding Quantum Product Serial Numbers 7
DX30 and DX100
DX30 Physical Location 1
serial
number
Chapter 1 Quantum Products
DX30 and DX100
The following describes where to find the serial numbers for a DX30 or
DX100.
You can find the serial number on the front left side of the library (for
example,
IX0501AKG00005).
DX100 Physical
Location 1
You can find the serial number on the rear of the library (for example,
IX0501AKG00005).
serial number
Finding Quantum Product Serial Numbers 8
Remote Identification 1
Chapter 1 Quantum Products
DX30 and DX100
You can access the product serial number for a DX30 and a DX100
through the DX-Series Web pages. This procedure describes how you can
find this information.
1 On the host computer, open the Internet browser software.
2 In the Address field, type
http://IPaddress/ where IPaddress is the IP
address for the DX-Series system.
The Log In page displays.
3 Click either Monitor or Administrator and specify the password
(
password by default).
4 Click Login.
Finding Quantum Product Serial Numbers 9
serial number
Chapter 1 Quantum Products
DX30 and DX100
The Home page displays the graphical overview by default.
5 Click System Status.
The graphical version of the System Details page displays with the
system serial number (
IX0501AKG00005) listed next to the System SN
field.
If you have comments or questions about this information, please send
them to knowledge@quantum.com
.
Finding Quantum Product Serial Numbers 10
DX3000 and DX5000
This topic describes how to find the product serial number of a DX3000
and a DX5000.
DX3000 Physical
Location 1
You can find the serial number on the right side of the system at the rear.
Chapter 1 Quantum Products
DX3000 and DX5000
serial number
Finding Quantum Product Serial Numbers 11
DX5000 Physical
Location 1
Chapter 1 Quantum Products
DX3000 and DX5000
You can find the serial number on the right side of the system at the rear.
serial number
Remote Identification 1
You can access the product serial numbers for a DX3000 and a DX5000
through the DX3000 and DX5000 Web pages. This procedure describes
how you can find this information.
1 On the host computer, open the Internet browser software.
2 In the Address field, type
http://IPaddress/ where IPaddress is the IP
address for the DX3000 or DX5000 system.
Finding Quantum Product Serial Numbers 12
Administrator
Password
Chapter 1 Quantum Products
DX3000 and DX5000
The Log In page displays.
3 Click either Monitor or Administrator and specify the password
(
password by default).
serial
number
4 Click Login.
The Home page displays, displaying the graphical overview by
default.
5 Click System Status.
The graphical version of the System Details page displays with the serial
number (
IX0651AKT52143) listed under System SN.
If you have comments or questions about this information, please send
them to knowledge@quantum.com
.
Finding Quantum Product Serial Numbers 13
DXi3500 and DXi5500
This topic describes how to find the product serial number of a DXi3500
and a DXi5500.
DXi3500 Physical
Location 1
You can find the serial number on the right side of the system at the rear.
Chapter 1 Quantum Products
DXi3500 and DXi5500
serial number
Finding Quantum Product Serial Numbers 14
DXi5500 Physical
Location 1
Chapter 1 Quantum Products
DXi3500 and DXi5500
You can find the serial number on the right side of the system at the rear.
serial number
Remote Location 1
You can access the serial number for a DXi3500 and a DXi5000 through
the DXi3500 and DXi55000 web pages. This procedure describes how you
can find this information.
1 On the host computer, open the Internet browser software.
2 In the Address field, type http://IPaddress/ where IPaddress is the IP
address for the system.
Note: The default IP address is 10.1.1.1 with a netmask of
255.255.255.0 for port 1 and 10.0.1.0 with a netmask of
255.255.0.0 for port 2.
Finding Quantum Product Serial Numbers 15
The Log in page displays.
Chapter 1 Quantum Products
DXi3500 and DXi5500
serial number
3 Click either Monitor or Administrator and specify the password
(
password by default). The password is case-sensitive.
4 Click Login.
The Home page displays.
From the System Details frame (second pane from left on the screen),
check the System SN field to find the serial number (IX0649AKB12345).
Finding Quantum Product Serial Numbers 16
If you have comments or questions about this information, please send
them to knowledge@quantum.com
FastStor 1: Tandberg LTO-2
This topic describes how to find the product serial number of a FastStor 1
from a number of different on-line and physical views.
You can find the serial number (AA44FA001553) by looking at the label at
Physical Location 1
the back of the library as in figure 1
Chapter 1 Quantum Products
FastStor 1: Tandberg LTO-2
.
.
Figure 1 FastStor 1 Serial
Number Physical Location
serial number
Remote Identification 1
Logon to the Web Administration (the RMU on other Quantum Scalar
products referenced in this document. The library Serial number:
(
AA27FA000740) is identified in the right pane Loader Information table
in figure 2
on page 18.
Finding Quantum Product Serial Numbers 17
Figure 2 FastStor 1 Web
Administration Login Panel
serial number
Chapter 1 Quantum Products
FastStor 1: Tandberg LTO-2
Operator Panel 1
Use this procedure to display the serial number of a FastStor 1 library.
Note: To scroll within the FastStor 1 Operator panel, use the buttons
to the left of the display.
1 From Main Menu, use the buttons left of the main display to scroll to
View Data.
2 Click Select.
The loader remains in its ready state.
3 Scroll to either Storage Loader or FastStor 1 and click Select.
4 Scroll to Loader Serial No. and click Select.
The serial number (for example, AA27FA000740) displays.
If you have comments or questions about this information, please send
them to knowledge@quantum.com
.
Finding Quantum Product Serial Numbers 18
FastStor 2: LTO-1, LTO-2, and SDLT 320
FastStor 2: LTO-1, LTO-2, and SDLT 320
This topic describes how to find the product serial number of a FastStor 2
library using either an LTO-1, LTO-2, or SDLT 320 tape drive.
Note: This library configuration has no remote identification
options.
You can find the serial number on the back left corner of the library (for
Physical Location 1
example, 9Z1234726).
If you have comments or questions about this information, please send
them to knowledge@quantum.com
.
Chapter 1 Quantum Products
FastStor 2: LTO-3 and SDLT 600
This topic describes how to find the product serial number of a FastStor 2
library using either LTO-3 or SDLT 600 tape drives.
Physical Location 1
You can find the serial number by looking at the label at the back left
corner of the library as in figure 3
on page 20.
Finding Quantum Product Serial Numbers 19
Figure 3 FastStor 2 Serial
Number Physical Location
Remote Identification 1
Chapter 1 Quantum Products
FastStor 2: LTO-3 and SDLT 600
serial number
Logon to the Remote Management Unit (RMU). The library serial number
is the first item in the Autoloader information. You can access the library
serial number from any screen in the RMU by clicking on either
Information or Autoloader. For an example, see figure 4
.
Figure 4 RMU View of a
FastStor 2 Library
paths to serial
number
Finding Quantum Product Serial Numbers 20
Chapter 1 Quantum Products
FastStor 7
Use this procedure to display the serial number of a FastStor 2 library.
1 From Main Menu, click + or - until INFORMATION displays.
2 Click Enter.
3 Click + or - until LOADER INFO displays.
4 Click Enter.
5 Click + or - until SERIAL NUMBER displays.
6 Press CANCEL when done.
7 Press CANCEL when done.
If you have comments or questions about this information, please send
them to knowledge@quantum.com
.
FastStor 7
This topic describes how to find the product serial number of a FastStor 7
library.
Note: This library configuration has no remote identification
options.
Note: This serial number cannot be accessed from the Operator
Panel display.
You can find the serial number on the floor of the chassis, just inside the
front door on the agency label in the format S/N 910000123 (for example,
911234726).
If you have comments or questions about this information, please send
them to knowledge@quantum.com
.
Finding Quantum Product Serial Numbers 21
FastStor 22
Chapter 1 Quantum Products
FastStor 22
This topic describes how to find the product serial number of a FastStor
22.
Note: This library configuration has no remote identification
options.
Note: The serial number is not available from the Operator Panel
display.
You can find the serial number on the back of the chassis in the format
S/N 920000123, (for example, 920389C03).
FileServ
If you have comments or questions about this information, please send
them to knowledge@quantum.com
For all Quantum software products the serial number is located on the
packaging around the software when it was shipped to the customer.
The FileServ product serial number is in the format S/N FS000123 (for
example, FS00503).
If you have comments or questions about this information, please send
them to knowledge@quantum.com
.
.
Finding Quantum Product Serial Numbers 22
GoVault
Remote Identification 1
Chapter 1 Quantum Products
GoVault
This topic describes where to find serial numbers for the Quantum
Removable Disk product GoVault.
Use this procedure from the GoVault User Interface on your Windows
computer desktop to find the product serial number.
1 Click My Computer on your desktop.
2 From the My Computer screen, right-click the drive listed
Removable Disk. This is the GoVault disk.
3 From the GoVault pop-up menu, click Properties.
4 Click Status.
The serial number (JP0001Y) is the third item in the left side Bay
column.
serial number
Finding Quantum Product Serial Numbers 23
If you have comments or questions about this information, please send
them to knowledge@quantum.com
L200 and L500 Loaders
The location of the serial numbers of an L200 or an L500 is inside the
chassis of the machine. For L200 units and rack-mounted L500 units,
pull out the magazine and look on the floor of the library. For L500 units
that are configured upright on the floor, pull out the magazine and look
on the inner wall of the library.
If you have comments or questions about this information, please send
them to knowledge@quantum.com
Chapter 1 Quantum Products
L200 and L500 Loaders
.
.
LTO-2 Loader
This topic describes how to find the product serial number of an LTO-2
Loader.
Use this procedure to access the product serial number from the Operator
Panel. From any menu, you can use the Cancel button to cancel the last
action and return to the previous menu item.
1 Access the Information menu option by pressing Enter until that
menu option appears.
2 Use the Previous and Next buttons to navigate through the menu
items until you access the Serial numbers menu.
3 Record the serial number from this menu.
If you have comments or questions about this information, please send
them to knowledge@quantum.com
.
Finding Quantum Product Serial Numbers 24
M-Series Libraries
Physical Identification 1
Remote Identification 1
Chapter 1 Quantum Products
M-Series Libraries
This topic describes how to find the product serial number for M1500,
M1800, and the M2500 libraries.
The product serial number is located either on the Stack-link slot or on
the back of the library, depending on the unit.
This procedure describes how to find the product serial number on an MSeries library by using the Prism Management Card interface.
Caution: It is possible that the serial number displayed on the Prism
Management Card and the physical library may not
match. Take the time to make sure they do match, using
the physical library value as the accurate number.
1 On the host computer, open the Internet browser software.
2 In the Address field, type
address for the Prism Web GUI to your M-Series library. This
example uses an M2500 library.
https://IPaddress/ where IPaddress is the IP
Finding Quantum Product Serial Numbers 25
The PMC Server Home page displays.
plus symbol
Chapter 1 Quantum Products
M-Series Libraries
3 Click the plus (+) symbol next to ALERT library Management.
The Log In pop-up displays.
4 Type in the appropriate name and password and then click the page
symbol next to Library Status.
Finding Quantum Product Serial Numbers 26
page symbol
Chapter 1 Quantum Products
M-Series Libraries
The Library Status page displays.
Quick View Menu Screen1
serial number
5 Verify the product serial number (JG0438AHB00011) from the Serial
Number: field.
You can access the product serial number for all M-Series libraries
through the Quick view Menu Screen
Finding Quantum Product Serial Numbers 27
1 From the GUI, click QuickView.
Library info
Chapter 1 Quantum Products
M-Series Libraries
2 Click Library info.
serial number
3 Verify the library serial number (0000LAPC27) from the Serial
Number: field.
If you have comments or questions about this information, please send
them to knowledge@quantum.com
.
Finding Quantum Product Serial Numbers 28
P1000 Libraries
Chapter 1 Quantum Products
P1000 Libraries
This topic describes how to find the product serial number for the P1000
library.
Note: Unless users have upgraded to the Prism/FC210 card, this
library configuration has no remote identification options. For
more information about the Prism/FC210 card, see P1000
Library documentation.
Caution: It is possible that the serial number displayed on the Prism
Management Card and the physical library may not
match. Take the time to make sure they do match, using
the physical library value as the accurate number.
Physical Location 1
You can find the serial number (925AA11984) on the center of the system,
at the rear
Finding Quantum Product Serial Numbers 29
serial number
Chapter 1 Quantum Products
P1000 Libraries
serial number
Operator Panel 1
From the Operator Panel touch screen, touch the ATL logo in the upper
left corner. The serial number displays at the bottom of the screen.
If you have comments or questions about this information, please send
them to knowledge@quantum.com
Finding Quantum Product Serial Numbers 30
.
Chapter 1 Quantum Products
P2000, P3000, P3000, P4000 and P7000 Libraries
P2000, P3000, P3000, P4000 and P7000 Libraries
This topic describes how to find the product serial number of the P2000,
P3000, P3000, P4000 and the P7000 library.
You can find the serial number (1078A12057) of a Px000 library by
Physical Location 1
looking at the lower left corner at the back of the system.
serial number
Remote Identification 1
This topic describes how to find the serial number of the P2000, P3000,
P4000, and P7000 by using the Prism Management Card interface.
Caution: It is possible that the serial number displayed on the Prism
Management Card and the physical library may not
match. Take the time to make sure they do match, using
the physical library value as the accurate number.
1 On the host computer, open the Internet browser software.
2 In the Address field, type
https://IPaddress/where IPaddress is the IP
address for the Prism Web Interface to your P2000, P3000, P4000, or
P7000 library. This example uses a P3000 library.
Finding Quantum Product Serial Numbers 31
P2000, P3000, P3000, P4000 and P7000 Libraries
The PMC Server Home page displays.
Chapter 1 Quantum Products
Finding Quantum Product Serial Numbers 32
3 Click the plus (+) next to ALERT Library Management.
page
symbol
Chapter 1 Quantum Products
P2000, P3000, P3000, P4000 and P7000 Libraries
The plus (+) becomes a minus (-) and six options appear beneath
ALERT Library Management.
4 Click the page symbol next to Library Configuration.
The Log In pop-up displays.
5 Type in the appropriate name and password and then click the page
symbol next to Library Configuration again.
Finding Quantum Product Serial Numbers 33
P2000, P3000, P3000, P4000 and P7000 Libraries
The Library Configuration page displays.
Chapter 1 Quantum Products
serial
number
6 From the Library Configuration page, record the serial number
(107ba12057) from the Library Serial Number field.
If you have comments or questions about this information, please send
them to knowledge@quantum.com
.
Finding Quantum Product Serial Numbers 34
Operator Panel 1
Operator tab
Chapter 1 Quantum Products
P2000, P3000, P3000, P4000 and P7000 Libraries
You can access the serial number from the Operator Panel.
1 From the Initial screen, click the Operator tab.
2 Enter the correct operator or service password to gain access to the
Password field
Operator screen.
Finding Quantum Product Serial Numbers 35
3 Click Configure Library.
Configure Library
Chapter 1 Quantum Products
P2000, P3000, P3000, P4000 and P7000 Libraries
4 Verify the library serial number (
serial number
If you have comments or questions about this information, please send
them to knowledge@quantum.com
O0DOLAP027) from the Serial
Number field.
.
Finding Quantum Product Serial Numbers 36
Pathlight VX
Physical Location 1
Chapter 1 Quantum Products
Pathlight VX
This topic describes how to find the product serial number of a Pathlight
VX.
Note: There is no local Operator Panel display for a Pathlight VX.
You can find the serial number on a white barcode label that is attached
to the back of the Pathlight VX system (for example, S/N: 204100001).
Remote Identification 1
Use this procedure from the Pathlight VX User Interface or the Pathlight
VX Service Interface to find the product serial number.
1 Logon on the Pathlight VX interface.
About Pathlight
Finding Quantum Product Serial Numbers 37
serial number
Chapter 1 Quantum Products
Pathlight VX
2 On the Pathlight VX Home page, choose Tools > About Pathlight.
The product serial number appears in parentheses under Pathlight
VX 1.1.1 (
204100079).
If you have comments or questions about this information, please send
them to knowledge@quantum.com
.
Finding Quantum Product Serial Numbers 38
PX502, PX506, and PX510 Libraries
This topic describes how to find the product serial number for PX-Series
libraries from the Operator Control Panel (OCP), which is located on the
front of the library.
serial number
Chapter 1 Quantum Products
PX502, PX506, and PX510 Libraries
From the Home Screen, verify the library serial number (
BSP200039857)
from the S/N field.
If you have comments or questions about this information, please send
them to knowledge@quantum.com
Finding Quantum Product Serial Numbers 39
.
PX720 Libraries
Physical Location 1
Chapter 1 Quantum Products
PX720 Libraries
This topic describes how to find the product serial number of aPX720
library.
You can find the serial number (FL0409AJB00076) of a PX720 library by
opening the back door and finding the label that is pasted on the lower
right side of the door.
Operator Control Panel 1
serial number
You can access the serial number from the Operator Control Panel (OCP),
which is located on the front of the library.
1 From the Home Screen, click the Menu button.
Menu
Finding Quantum Product Serial Numbers 40
Chapter 1 Quantum Products
PX720 Libraries
2 Use the up and down arrows to highlight Library and click Select.
Library
Select
3 Verify the library serial number (
US5440075) from the Serial Number
field.
serial number
If you have comments or questions about this information, please send
them to knowledge@quantum.com
.
Finding Quantum Product Serial Numbers 41
Scalar DLC
Scalar 24 Libraries
Chapter 1 Quantum Products
Scalar DLC
For all Quantum software products the serial number is located on the
packaging around the software when it was shipped to the customer.
The Scalar DLC product serial number is in the format S/N DLC00123
(for example, DLC00596).
If you have comments or questions about this information, please send
them to knowledge@quantum.com
.
Physical Location 1
Figure 5 Scalar 24 Shipping
Label
serial number
This topic describes how to find the product serial number of a Scalar 24
library.
You can find the serial number under the right magazine, inside the
library front door in the format 9Y0000123 (for example, 9Y4714216) as
in figure 5
.
Finding Quantum Product Serial Numbers 42
Remote Identification 1
Chapter 1 Quantum Products
Scalar 24 Libraries
You can remotely access the serial number from either the RMU or the
SNC 4000 displays.
Figure 6 RMU View of Serial
Number on a Scalar 24
RMU for the Serial Number
From the RMU, click on the Status tab and see the serial number that
displays after ADIC_0_ for Library Serial # in figure 6
.
1
serial number
AMC for the Serial Number 1
Use this procedure to access the serial number from the SNC 4000.
Finding Quantum Product Serial Numbers 43
1 Sign into the ADIC SAN Management Console (AMC).
On the appropriate device, click Medium Changer and see the serial
number that displays after ADIC_1_ for Serial Number as in figure 7
on page 44.
Figure 7 SNC 4000 for Scalar
24 Serial Number
serial number
Chapter 1 Quantum Products
Scalar 24 Libraries
Use this procedure to display the serial number of a Scalar 24 from the
Operator Panel 1
Operator panel.
1 Click the arrow keys until the STATUS menu is highlighted.
arrow keys
Finding Quantum Product Serial Numbers 44
yellow button
Chapter 1 Quantum Products
Scalar 24 Libraries
2 Click the yellow button to access the STATUS menu.
STATUS menu
3 Click the arrow keys until the Serial Number menu is highlighted.
arrow keys
Serial Number menu
4 Click the yellow button to access the Status menu and the serial
number (9Y6863122).
If you have comments or questions about this information, please send
them to knowledge@quantum.com
Finding Quantum Product Serial Numbers 45
Note: To find the drive version numbers, click the up and down
arrows.
.
Scalar 100 Libraries
This topic describes how to find the serial number of a Scalar 100 library.
Physical Location 1
You can find the serial number by looking either on the lower left corner
of the back of the library or on the floor inside the front door in the format
8D0000123, 9K0000123, 9U0000123, or 8L0000123 (for example,
9U1234A02).
Remote Identification 1
Chapter 1 Quantum Products
Scalar 100 Libraries
You can remotely access the serial number from either the RMU or the
SNC 6101.
From the RMU, click on the Status tab and see the serial number
(9K0151402) that displays after ADIC for Library Serial # in figure 8
page 47.
on
Finding Quantum Product Serial Numbers 46
Figure 8 RMU View of Product
Serial Number on a Scalar 100
Chapter 1 Quantum Products
Scalar 100 Libraries
serial number
1 Sign into the AMC.
2 On the appropriate device, click Medium Changer and see the serial
number that displays after ADIC for Serial Number as in figure 9
on
page 48.
1Use this procedure to access the serial number from the SNC 6101.
Finding Quantum Product Serial Numbers 47
Figure 9 SNC 6101 View of
Product Serial Number on a
Scalar 100
Chapter 1 Quantum Products
Scalar 100 Libraries
serial
number
Operator Panel 1
Use this procedure to display the product serial number for a Scalar 100
library.
1 From the main panel, click More.
More
Finding Quantum Product Serial Numbers 48
2 Click About.
Chapter 1 Quantum Products
Scalar 218 Libraries
About
3 The serial number (9U0152618) appears under SerNum.
serial
number
If you have comments or questions about this information, please send
them to knowledge@quantum.com
Scalar 218 Libraries
This topic describes how to find the product serial number of a Scalar 218
library.
Note: This library configuration has no remote identification
Note: The serial number is not available from the Operator Panel
.
options.
display.
Finding Quantum Product Serial Numbers 49
You can find the serial number on an S/N sticker placed on the back
middle to the left of the Scalar 218 frame in the format
example, 54089330).
If you have comments or questions about this information, please send
them to knowledge@quantum.com
Scalar 220 Libraries
This topic describes how to find the product serial number of a Scalar 220
library.
Note: This library configuration has no remote identification
Chapter 1 Quantum Products
Scalar 220 Libraries
S/N 540000123 (for
.
options.
Physical Location 1
Operator Panel 1
You can find the serial number on an S/N sticker placed on the back
middle to the left of the Scalar 220 frame in the format
example, 53038310).
Use this procedure to display the serial number on a Scalar 220 library.
1 Click the Escape key to access the Main Menu.
S/N 530000123 (for
Finding Quantum Product Serial Numbers 50
Scalar 224/234/424/434/448/458 Libraries
2 Click the down arrow in the lower right corner to scroll down to the
Configuration Menu.
3 Click the Enter key.
4 Click the down arrow until the right-facing arrow is next to Set Serial
Number.
5 Click the Enter key.
If you have comments or questions about this information, please send
them to knowledge@quantum.com
.
Scalar 224/234/424/434/448/458 Libraries
Chapter 1 Quantum Products
Remote Identification 1
This topic describes how to find the product serial number of a Scalar
224/234/424/434/448/458 library.
Note: The serial number is not available from the Operator Panel
display.
You can find the serial number on an S/N sticker placed on the back
towards the middle bottom of the Scalar 458 frame in the format
51000123 (for example, 51029722
If you have comments or questions about this information, please send
them to knowledge@quantum.com
).
.
S/N
Finding Quantum Product Serial Numbers 51
Scalar 440/480 Libraries
The following describes where to find the serial number for a Scalar 440/
480 library.
Note: This library configuration has no remote identification
options.
Physical Location 1
The Scalar 440/480 library has a sticker on the back in the middle and at
the bottom of the library frame. It resides next to the AC power cord in
the format
Chapter 1 Quantum Products
Scalar 440/480 Libraries
S/N 12000123 (for example, 12002060).
Operator Panel 1
Use this procedure to display the serial number on a Scalar 440/480
library.
1 Click the Escape key to access the Main Menu.
2 Click the down arrow in the lower right corner to scroll down to the
Configuration Menu.
3 Click the Enter key.
4 Click the down arrow until the right-facing arrow is next to Set Serial
Number.
Finding Quantum Product Serial Numbers 52
5 Click the Enter key and record the serial number (S/N 12000123) from
the display.
If you have comments or questions about this information, please send
them to knowledge@quantum.com
Scalar 1000 Libraries
The following describes where to find the serial number for a Scalar 1000
library.
Physical Location 1
Chapter 1 Quantum Products
Scalar 1000 Libraries
.
You can find the serial number inside the back of the library Control
Module on the left wall in the format
20110 111 2 ).
Note: Expansion Modules (EMs) on the Scalar 1000 are also
serialized, but provide an incorrect library serial number.
S/N 123456789 (for example,
Finding Quantum Product Serial Numbers 53
Remote Identification 1
Figure 10 RMU View of a
Product Serial Number on a
Scalar 1000
Chapter 1 Quantum Products
Scalar 1000 Libraries
You can remotely access the serial number (201101112) from the Status
tab on the RMU as in figure 10
.
serial number
If you have comments or questions about this information, please send
them to knowledge@quantum.com
Finding Quantum Product Serial Numbers 54
.
Scalar 10k Libraries
This topic describes how to find the product serial number of a Scalar 10k
library.
Physical Location 1
You can find the serial number inside the back of the library CM on the
left wall in the format S/N 123456789 (for example, 262101001).
Remote Identification 1
From the RMU, click the Status tab and see the serial number that
displays after ADIC for Library Serial # in figure 11
Chapter 1 Quantum Products
Scalar 10k Libraries
.
Figure 11 RMU View of a
Product Serial Number on a
Scalar 1000
serial number
Finding Quantum Product Serial Numbers 55
Operator Panel 1
Chapter 1 Quantum Products
Scalar 10k Libraries
Use this procedure to access the library serial number from the Operator
panel.
1 From the MAIN SCREEN, click ENTER.
ENTER
2 Use the arrow keys to move to About and click ENTER.
arrow keys
Finding Quantum Product Serial Numbers 56
Chapter 1 Quantum Products
Scalar i500 Libraries
3 Record the serial number from the Serial # field (202000027).
serial number
If you have comments or questions about this information, please send
them to knowledge@quantum.com
Scalar i500 Libraries
This topic describes how to find the product serial number of a Scalar i500
library.
You can find the serial number by looking either on the lower middle
Physical Location 1
back of the library control module (CM) on the shipping label (for
example,
figure 13
.
AOC1335810 in figure 12 on page 58 and AOC1715821
on page 58 respectively).
Finding Quantum Product Serial Numbers 57
Figure 12 Scalar i500 Serial
Number on the Control Module
serial number
Figure 13 Scalar i500 Serial
Number on the Shipping Label
Chapter 1 Quantum Products
Scalar i500 Libraries
serial number
Finding Quantum Product Serial Numbers 58
Remote Identification 1
Chapter 1 Quantum Products
Scalar i500 Libraries
You can access the serial number from the web client.
1 Logon the web client.
2 Click Reports > System Information.
Finding Quantum Product Serial Numbers 59
serial number
Chapter 1 Quantum Products
Scalar i500 Libraries
3 Verify the library serial number (ADC0205826) from the Serial #
column of the Physical Library table.
Operator Panel 1
To display the serial number of a Scalar i500 library from the Operator
panel, click
Tools > About Library.
If you have comments or questions about this information, please send
them to knowledge@quantum.com
Finding Quantum Product Serial Numbers 60
.
Scalar i2000 Libraries
This topic describes how to find the product serial number of a Scalar
i2000 library.
Physical Location 1
You can find the serial number inside the back of the library on the left
wall in the format S/N 123456789 (for example, 203100323).
Remote Identification 1
Use this procedure to find the serial number on a Scalar i2000 library.
Chapter 1 Quantum Products
Scalar i2000 Libraries
serial number
Operator Panel 1
1 Sign into the AMC.
2 Go to Monitor > System.
The Library ID field on the first line (Library: sdlt5) is the serial number
(203100323).
See “Remote Identification” on page 61.
If you have comments or questions about this information, please send
them to knowledge@quantum.com
Finding Quantum Product Serial Numbers 61
.
Chapter 1 Quantum Products
StorNext Storage Manager, StorNext File System, and StorNext FX
StorNext Storage Manager, StorNext File System, and
StorNext FX
The serial number for StorNext Storage Manager is physically located on
the front side of the media kit box. In addition, the administrator initially
responsible for the software may have received the serial number
through E-mail when he or she requested license information.
Both StorNext Storage Manager and Stornext File System have serial
numbers in the format S/N SN000123 (for example, SN02728).
The StorNext FX serial number is in the format
SN: FXopsysc12345 where:
opsys represents the operating system on which it runs as either LX for
Linux, UX for UNIX, or WN for Windows.
c represents the number of clients as either 1, 5, or A. The A represents 10
clients.
For example, a StorNext FX serial number could be FXWN100159.
Note: The serial number is not available through the StorNext
application.
If you have comments or questions about this information, please send
them to knowledge@quantum.com
.
Finding Quantum Product Serial Numbers 62
Superloader
serial number
Chapter 1 Quantum Products
Superloader
This topic describes how to locate the serial number of a Superloader.
You can find the serial number by looking at the label at the back of the
library.
If you have comments or questions about this information, please send
them to knowledge@quantum.com
.
Finding Quantum Product Serial Numbers 63
Superloader 3
serial number
Chapter 1 Quantum Products
Superloader 3
You can find the serial number by looking at the label at the back of the
component.
If you have comments or questions about this information, please send
them to knowledge@quantum.com
Finding Quantum Product Serial Numbers 64
.
Superloader 3A
serial number
Chapter 1 Quantum Products
Superloader 3A
You can find the serial number by looking at the label at the back of the
component.
Tape Drives
If you have comments or questions about this information, please send
them to knowledge@quantum.com
For most tape drives, the drive serial number is located on the top of the
drive, just above where the tape is inserted. Sometimes, the Quantum
sticker is located on the internal tape drive or on the bottom of the
Quantum tabletop enclosure.
The serial number begins with a product prefix as displayed below.
Drive Type
DLT2000
DLT2000XT
.
Serial Number Prefix
CX
CX
Finding Quantum Product Serial Numbers 65
DLT 4000
CX, PM
Chapter 1 Quantum Products
Tape Drives
DLT 7000
DLT 8000
DLT 1 (Quantum Branded)
Benchmark
(Branded tape drives and
DLT7 Autoloaders)
DLT VS80
DLT VS160
DLT 220
SDLT 320
SDLT 600
SDLT 600A
DLT S4
DLT V4
CX, PM
CX, PM, RB, PK, DK, TM
AB
00
PHD
PHD
CX, PM, RB
CX, PM, RB
RD
RD
QP, QD
MYL
The remaining characters follow the format described below.
The Year Code
This can be 8, 9, A, B, C, D, or a higher letter.
The Week Code
This is a two-digit code followed by an alpha character.
Four Numeric Characters
If you have comments or questions about this information, please send
them to knowledge@quantum.com
.
Finding Quantum Product Serial Numbers 66
ValueLoader
serial
number
Chapter 1 Quantum Products
ValueLoader
This topic describes how to find the product serial number of a
Valueloader from the physical location. You can find the serial number
by looking at the label at the back of the component.
If you have comments or questions about this information, please send
them to knowledge@quantum.com
.
Finding Quantum Product Serial Numbers 67
VolServ
Chapter 1 Quantum Products
VolServ
For all Quantum software products the serial number is located on the
packaging around the software when it was shipped to the customer.
The VolServ product serial number is in the format S/N VS00123 (for
example, VS00705).
Note: The serial number is not available through the VolServ
application.
If you have comments or questions about this information, please send
them to knowledge@quantum.com
.
Finding Quantum Product Serial Numbers 68
Loading...