Quantum DAT 320 User Manual

6-66927-01 Rev B

DAT 320

User’s Guide User’s Guide User’s Guide User’s Guide User’s Guide User’s Guide

DAT 320

DAT 320 User’s Guide, 6-66927-01 Rev B, September 2010, Product of USA.

Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to time without notice.

Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law.

TRADEMARK STATEMENT

Quantum, the Quantum logo, DLT, DLTtape, the DLTtape logo, Scalar, and StorNext are registered trademarks of Quantum Corporation, registered in the U.S. and other countries.

Backup. Recovery. Archive. It’s What We Do., the DLT logo, DLTSage, DXi, DXi-Series, Dynamic Powerdown, FastSense, FlexLink, GoVault, MediaShield, Optyon, Pocket-sized. Well-armored, SDLT, SiteCare, SmartVerify, StorageCare, Super DLTtape, SuperLoader, and Vision are trademarks of Quantum.

LTO and Ultrium are trademarks of HP, IBM, and Quantum in the U.S. and other countries. All other trademarks are the property of their respective companies.

Specifications are subject to change without notice.

Quantum DAT 320 User’s Guide ii

Preface xi

Chapter 1 Introduction 1

Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Capacity and Transfer Rates . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Tape Drive Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

LED Action Sequences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Encryption LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Chapter 2 Installing Internal Tape Drives 7

Unpacking Your Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Avoiding Electrostatic Damage . . . . . . . . . . . . . . . . . . . . . . . . . 8

Preparing the Mounting Bay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Attaching Mounting Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Mounting Rails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Quantum DAT 320 User’s Guide iii

Contents

Installing the Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Attaching USB Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Decide Which Cable to Use . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Connecting the USB Cable to the Server . . . . . . . . . . . . . . . . . 13

Attaching Power and USB Cables to the Tape Drive . . . . . . . . . . . . . . 14

Securing the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Completing Your Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Registering Your Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Chapter 3 Installing External Tape Drives 20

Unpacking Your Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Connecting the Power and USB Cables . . . . . . . . . . . . . . . . . . . . . . . . 21

Completing Your Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Registering Your Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Chapter 4 Operating Your Tape Drive 24

Using the Appropriate Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

WORM Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

DAT 320 Tape Drives and Encryption. . . . . . . . . . . . . . . . . . . . . . . . . . 25

When should I use encryption?. . . . . . . . . . . . . . . . . . . . . . . . 26

How do I enable encryption? . . . . . . . . . . . . . . . . . . . . . . . . . 26

When will I be asked to enter the key? . . . . . . . . . . . . . . . . . . 26

What happens if I don't remember the key? . . . . . . . . . . . . . . 27

Does encryption affect tape drive performance? . . . . . . . . . . 27

Does the tape drive encrypt media in an earlier format? . . . . 27

Handling Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Loading a Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Initializing a Blank Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Unloading a Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Write-Protecting a DAT Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Cleaning the Tape Heads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

iv Quantum DAT 320 User’s Guide

Contents

Chapter 5 Troubleshooting 34

General Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Verifying USB Installation for Optimum Performance . . . . . . . . . . . . . 36

Frequently Asked Questions About USB Drivers. . . . . . . . . . . . . . . . . . 39

Problems with Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Appendix A Loading Revised Firmware 42

Appendix B USB Configuration Guide 44

USB in Quantum DAT Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

USB Terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Setting Up a USB Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

USB Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Index 48

Quantum DAT 320 User’s Guide v

Contents

vi Quantum DAT 320 User’s Guide

Figures

Figure 1 Drives Covered in This User’s Guide . . . . . . . . . . . . . . . . . . 2

Figure 2 Front Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Figure 3 Attaching Mounting Screws . . . . . . . . . . . . . . . . . . . . . . . 11

Figure 4 Installing the Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Figure 5 Connecting to a 5-pin USB Port . . . . . . . . . . . . . . . . . . . . 13

Figure 6 Connecting the USB Cable . . . . . . . . . . . . . . . . . . . . . . . . 14

Figure 7 Attaching the Power Cable . . . . . . . . . . . . . . . . . . . . . . . . 15

Figure 8 Securing Drive, No Mounting Hardware Used . . . . . . . . .16

Figure 9 Connecting Power and USB Cables. . . . . . . . . . . . . . . . . . 21

Figure 10 Loading a Cartridge in an External Drive. . . . . . . . . . . . . . 29

Figure 11 Eject Button on Front Panel of External Drive . . . . . . . . . . 30

Figure 12 Write-protecting a DAT Cartridge . . . . . . . . . . . . . . . . . . . 31

Figure 13 Windows Device Manager, USB Controllers . . . . . . . . . . . 38

Quantum DAT 320 User’s Guide vii

Figures

viii Quantum DAT 320 User’s Guide

Tables

Table 1 Power Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Table 2 LED Action Sequences. . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Table 3 Matching Drives with the Media They Support. . . . . . . . . 25

Table 4 Cartridge Guidelines and Pitfalls . . . . . . . . . . . . . . . . . . . . 28

Quantum DAT 320 User’s Guide ix

Tables

x Quantum DAT 320 User’s Guide

Preface

This document provides information to familiarize Quantum customers and systems professionals with DAT 320 tape drives.

This chapter describes the purpose, scope, and audience of this document. It also lists the typographical conventions used in this document.

Purpose This document describes how to install, configure, and care for the DAT 320

external and internal tape drives. It provides information about the DAT 320 drives including:

• Quick installation

• Installing the tape drives (specific to internal and external drives)

• Basic tape drive operations

•Understanding the LEDs

• Troubleshooting

Audience This document is written for owners and operators of DAT 320 drives.It is

written for everyday users of the drives to help with initial set-up and maintenance.

Quantum DAT 320 User’s Guide xi

Preface

Document Organization This document is arranged to help you quickly find the information you

need to run and operate your DAT 320 drive.

The document is organized as follows:

• Chapter 1, Introduction the drives up and running in the shortest possible time.

• Chapter 2, Installing Internal Tape Drives internal DAT 320 drives.

• Chapter 3, Installing External Tape Drives the external tape drives.

• Chapter 4, Operating Your Tape Drive drives.

• Chapter 5, Troubleshooting

• Appendix A, Loading Revised Firmware firmware for your tape drive.

• Appendix B, USB Configuration Guide

This document concludes with a detailed index.

provide quick-start instructions for getting

describes how to install the

describes how to install

describes how to operate the

describes troubleshooting procedures.

describes how to upgrade

Notational Conventions This document uses the following conventions:

Note: Notes emphasize important information related to the main

topic.

Caution: Cautions indicate potential hazards to equipment and are

included to prevent damage to equipment.

WARNING: Warnings indicate potential hazards to personal safety

and are included to prevent injury.

xii Quantum DAT 320 User’s Guide

Related Documents The following documentation is related to this tape drive:

Document No. Document Title Document Description

Preface

6-66928 DAT 320 Quick

Start Guide

Refer to the appropriate product manuals for information about your tape drive and cartridges.

Provides “quick” instructions on how to install and run the tape drive

Contacts Quantum company contacts are listed below.

Quantum Corporate Headquarters

To order documentation on the DAT 320 or other products contact:

Quantum Corporation 1650 Technology Drive, Suite 700 San Jose, CA 95110-1382

(Corporate Headquarters)

Technical Publications

To comment on existing documentation send e-mail to:

doc-comments@quantum.com

Quantum Home Page

Visit the Quantum home page at:

http://www.quantum.com

Getting More Information or Help

Quantum DAT 320 User’s Guide xiii

StorageCare™, Quantum’s comprehensive service approach, leverages advanced data access and diagnostics technologies with crossenvironment, multi-vendor expertise to resolve backup issues faster and at lower cost.

Preface

Accelerate service issue resolution with these exclusive Quantum StorageCare services:

• Service and Support Website - Register products, license software, browse Quantum Learning courses, check backup software and operating system support, and locate manuals, FAQs, firmware downloads, product updates and more in one convenient location. Benefit today at:

http://www.quantum.com/ServiceandSupport/Index.aspx

• eSupport - Submit online service requests, update contact information, add attachments, and receive status updates via email. Online Service accounts are free from Quantum. That account can also be used to access Quantum’s Knowledge Base, a comprehensive repository of product support information. Sign up today at:

http://www.quantum.com/ServiceandSupport/eSupport/Index.aspx

• StorageCare Guardian - Securely links Quantum hardware and the diagnostic data from the surrounding storage ecosystem to Quantum's Global Services Team for faster, more precise root cause diagnosis. StorageCare Guardian is simple to set up through the internet and provides secure, two-way communications with Quantum’s Secure Service Center. More StorageCare Guardian information can be found at:

http://www.quantum.com/ServiceandSupport/Services/ GuardianInformation/Index.aspx

For further assistance, or if training is desired, contact Quantum Customer Support Center:

United States 800-284-5101 (toll free)

949-725-2100

EMEA 00800-4-782-6886 (toll free)

+49 6131 3241 1164

APAC +800 7826 8887 (toll free)

+603 7953 3010

For worldwide support:

http://www.quantum.com/ServiceandSupport/Index.aspx

xiv Quantum DAT 320 User’s Guide

Preface

Worldwide End-User Product Warranty

For more information on the Quantum Worldwide End-User Standard Limited Product Warranty:

http://www.quantum.com/pdf/QuantumWarranty.pdf

Quantum DAT 320 User’s Guide xv

Chapter 1

Introduction

This chapter provides quick-start instructions for getting the internal or external tape drives up and running in the shortest possible time.

Topics in this chapter are:

• Product Overview

• Tap e D ri v e C om po n en ts

Note: See chapter for internal drive installation instructions or chapter

for external drive installation instructions.

Product Overview

You have purchased the finest, most reliable DAT drive available. The DAT 320 drive represents a commitment to engineering reliable and durable tape drive products that implement leading-edge technology.

Designed for computer environments that require high-performance, highcapacity data storage, the DAT 320 drive is based on a 5.25-inch mechanism and available as external and internal tape drives (see Figure 1

Quantum DAT 320 User’s Guide 1

Chapter 1 Introduction

Internal Drive

External Drive

Product Overview

Figure 1 Drives Covered in This User’s Guide

Features The following list summarizes the key features of the DAT 320 drive.

• External subsystem with built-in, auto-sensing, worldwide power supply

• Support for various native data-storage capacities (see Capacity and

Transfer Rates)

• High-speed transfer rates for fast backups (see Capacity and Transfer

Rates)

• Advanced hardware compression, doubling the drive’s uncompressed capacity, that is a 160 GB uncompressed drive can be 320 GB with compression (see Capacity and Transfer Rates

• Three levels of error-correction code (ECC) and four-head design for read-after-write (RAW) error detection and correction

(noncorrectable error rate of less than 1 in 10

bits)

• Flash memory to store setup parameters and enable field firmware upgrades

• Automatic power-on self-test

Applications The DAT 320 is ideal for workstation, server, and network/enterprise

applications. These applications include, but are not limited to:

• Backup of high-capacity fixed discs

Quantum DAT 320 User’s Guide 2

Chapter 1 Introduction Tape Drive Components

• Data interchange between systems

• Network servers

• Online data collection

• Near-line secondary storage for all types of text, graphics, or multimedia information

•Archival storage

Capacity and Transfer Rates

Table 1 Power Requirements

The DAT 320 tape capacity is as follows:

• Tape length:150 meters

• Native capacity:160 Gbytes

• Compressed capacity:320 Gbytes, assumes 2.1 compression

• Native transfer rate:12 Mbytes/sec

Voltage Typical Current Maximum Current

5V .7 A 1.4 A

12V 0.25 A 1.3 A

Tape Drive Components

Figure 2 illustrates the major components of the tape drives.

3 Quantum DAT 320 User’s Guide

Figure 2 Front Panel

Clean LED (amber)

Tape LED (amber

Drive LED (amber)

Eject Button

Ready LED (green)

Encrypt LED (blue)

Components

LED Action Sequences

Tab le 2 shows the different pattern sequences of the DAT 320 front-

panel LEDs.

Chapter 1 Introduction

LED Action Sequences

Table 2 LED Action Sequences

LED Sequence Cause Action required

All LEDs ON

All LEDs OFF with no

The drive is resetting or running self-test.

If LEDs clear in 15 seconds, no action is required. If they stay on, power cycle the drive.

This is normal. No action is required.

cartridge in the drive.

All LEDs OFF with cartridge in the drive.

There may be a problem with the cartridge or the tapedrive.

1 Eject the cartridge and load a known-good

cartridge.If the Ready LED remains off, there may be a problem with the power supply.

2 Check the power cable connection and make

sure the drive is switched on. (On an external tape drive the Power LED in the enclosure will be on when power is on.)

3 If the power supply is present and there is still

a problem, power cycle or reset the drive. If it still fails, call for service.

Quantum DAT 320 User’s Guide 4

Chapter 1 Introduction LED Action Sequences

LED Sequence Cause Action required

Ready is ON. The drive is ready for

operation.

Ready FLASHES. The drive is carrying out a

normal activity (read, write, cleaning).

Clean FLASHES. The drive is ready for

cleaning.

Clean and Tape FLASH.The cartridge

The cleaning cartridge has

expired (is used up). is ejected automatically and Tap e f la s he s.

Tape FLASHES. The drive believes

hardware or media error

occurred.

Drive FLASHES. The drive mechanism has

detected repetitive errors.

Drive FLASHES. There is a firmware

download problem.

None. This is normal.

None.If the drive is upgrading firmware, do not reset or power cycle it.

Insert a new, good cleaning cartridge. The cleaning cartridge will eject on completion. The cleaning cycle can take up to 5 minutes to complete.

Insert a new, good cleaning cartridge.

In case of a hardware error, the drive requires a reset (power off/on) to restart. In case of a media error, replace the media to restart.

Power cycle or reset the drive and load a new tape cartridge. If the Drive LED remains on, call for service.

Insert a cartridge to clear the LED sequence. If the condition persists, call for service.

Encryption LED The encryption LED is blue and is off, on or flashing, as described in the

following table. The state of the other LEDs depends upon the activity, as described below.

Drive LED (Amber) Encryption LED (Blue) Ready LED (Green) State

n/c Off n/c No encryption or decryption

activity, encryption parameters are not present. All parameters for all scopes have beencleared.

5 Quantum DAT 320 User’s Guide

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