Quantum DAT 320 User Manual
6-66927-01 Rev B
DAT 320
DAT 320
User’s Guide User’s Guide User’s Guide User’s Guide User’s Guide User’s Guide
DAT 320
DAT 320 User’s Guide, 6-66927-01 Rev B, September 2010, Product of USA.
Quantum Corporation provides this publication “as is” without warranty of any kind, either express or
implied, including but not limited to the implied warranties of merchantability or fitness for a particular
purpose. Quantum Corporation may revise this publication from time to time without notice.
COPYRIGHT STATEMENT
© 2010 Quantum Corporation. All rights reserved.
Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior
written authorization of Quantum Corporation is prohibited by law and constitutes a punishable
violation of the law.
TRADEMARK STATEMENT
Quantum, the Quantum logo, DLT, DLTtape, the DLTtape logo, Scalar, and StorNext are registered
trademarks of Quantum Corporation, registered in the U.S. and other countries.
Backup. Recovery. Archive. It’s What We Do., the DLT logo, DLTSage, DXi, DXi-Series, Dynamic
Powerdown, FastSense, FlexLink, GoVault, MediaShield, Optyon, Pocket-sized. Well-armored, SDLT,
SiteCare, SmartVerify, StorageCare, Super DLTtape, SuperLoader, and Vision are trademarks of Quantum.
LTO and Ultrium are trademarks of HP, IBM, and Quantum in the U.S. and other countries. All other
trademarks are the property of their respective companies.
Specifications are subject to change without notice.
Quantum DAT 320 User’s Guide ii
Contents
Preface xi
Chapter 1 Introduction 1
Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Capacity and Transfer Rates . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Tape Drive Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
LED Action Sequences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Encryption LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Chapter 2 Installing Internal Tape Drives 7
Unpacking Your Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Avoiding Electrostatic Damage . . . . . . . . . . . . . . . . . . . . . . . . . 8
Preparing the Mounting Bay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Attaching Mounting Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Mounting Rails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Quantum DAT 320 User’s Guide iii
Contents
Installing the Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Attaching USB Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Decide Which Cable to Use . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Connecting the USB Cable to the Server . . . . . . . . . . . . . . . . . 13
Attaching Power and USB Cables to the Tape Drive . . . . . . . . . . . . . . 14
Securing the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Completing Your Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Registering Your Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Chapter 3 Installing External Tape Drives 20
Unpacking Your Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Connecting the Power and USB Cables . . . . . . . . . . . . . . . . . . . . . . . . 21
Completing Your Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Registering Your Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Chapter 4 Operating Your Tape Drive 24
Using the Appropriate Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
WORM Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
DAT 320 Tape Drives and Encryption. . . . . . . . . . . . . . . . . . . . . . . . . . 25
When should I use encryption?. . . . . . . . . . . . . . . . . . . . . . . . 26
How do I enable encryption? . . . . . . . . . . . . . . . . . . . . . . . . . 26
When will I be asked to enter the key? . . . . . . . . . . . . . . . . . . 26
What happens if I don't remember the key? . . . . . . . . . . . . . . 27
Does encryption affect tape drive performance? . . . . . . . . . . 27
Does the tape drive encrypt media in an earlier format? . . . . 27
Handling Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Loading a Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Initializing a Blank Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Unloading a Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Write-Protecting a DAT Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Cleaning the Tape Heads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
iv Quantum DAT 320 User’s Guide
Contents
Chapter 5 Troubleshooting 34
General Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Verifying USB Installation for Optimum Performance . . . . . . . . . . . . . 36
Frequently Asked Questions About USB Drivers. . . . . . . . . . . . . . . . . . 39
Problems with Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Appendix A Loading Revised Firmware 42
Appendix B USB Configuration Guide 44
USB in Quantum DAT Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
USB Terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Setting Up a USB Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
USB Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Index 48
Quantum DAT 320 User’s Guide v
Contents
vi Quantum DAT 320 User’s Guide
Figures
Figure 1 Drives Covered in This User’s Guide . . . . . . . . . . . . . . . . . . 2
Figure 2 Front Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Figure 3 Attaching Mounting Screws . . . . . . . . . . . . . . . . . . . . . . . 11
Figure 4 Installing the Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Figure 5 Connecting to a 5-pin USB Port . . . . . . . . . . . . . . . . . . . . 13
Figure 6 Connecting the USB Cable . . . . . . . . . . . . . . . . . . . . . . . . 14
Figure 7 Attaching the Power Cable . . . . . . . . . . . . . . . . . . . . . . . . 15
Figure 8 Securing Drive, No Mounting Hardware Used . . . . . . . . .16
Figure 9 Connecting Power and USB Cables. . . . . . . . . . . . . . . . . . 21
Figure 10 Loading a Cartridge in an External Drive. . . . . . . . . . . . . . 29
Figure 11 Eject Button on Front Panel of External Drive . . . . . . . . . . 30
Figure 12 Write-protecting a DAT Cartridge . . . . . . . . . . . . . . . . . . . 31
Figure 13 Windows Device Manager, USB Controllers . . . . . . . . . . . 38
Quantum DAT 320 User’s Guide vii
Figures
viii Quantum DAT 320 User’s Guide
Tables
Table 1 Power Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Table 2 LED Action Sequences. . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Table 3 Matching Drives with the Media They Support. . . . . . . . . 25
Table 4 Cartridge Guidelines and Pitfalls . . . . . . . . . . . . . . . . . . . . 28
Quantum DAT 320 User’s Guide ix
Tables
x Quantum DAT 320 User’s Guide
Preface
This document provides information to familiarize Quantum customers and
systems professionals with DAT 320 tape drives.
This chapter describes the purpose, scope, and audience of this document.
It also lists the typographical conventions used in this document.
Purpose This document describes how to install, configure, and care for the DAT 320
external and internal tape drives. It provides information about the DAT 320
drives including:
• Quick installation
• Installing the tape drives (specific to internal and external drives)
• Basic tape drive operations
•Understanding the LEDs
• Troubleshooting
Audience This document is written for owners and operators of DAT 320 drives.It is
written for everyday users of the drives to help with initial set-up and
maintenance.
Quantum DAT 320 User’s Guide xi
Preface
Document Organization This document is arranged to help you quickly find the information you
need to run and operate your DAT 320 drive.
The document is organized as follows:
• Chapter 1, Introduction
the drives up and running in the shortest possible time.
• Chapter 2, Installing Internal Tape Drives
internal DAT 320 drives.
• Chapter 3, Installing External Tape Drives
the external tape drives.
• Chapter 4, Operating Your Tape Drive
drives.
• Chapter 5, Troubleshooting
• Appendix A, Loading Revised Firmware
firmware for your tape drive.
• Appendix B, USB Configuration Guide
This document concludes with a detailed index.
provide quick-start instructions for getting
describes how to install the
describes how to install
describes how to operate the
describes troubleshooting procedures.
describes how to upgrade
Notational Conventions This document uses the following conventions:
Note: Notes emphasize important information related to the main
topic.
Caution: Cautions indicate potential hazards to equipment and are
included to prevent damage to equipment.
WARNING: Warnings indicate potential hazards to personal safety
and are included to prevent injury.
xii Quantum DAT 320 User’s Guide
Related Documents The following documentation is related to this tape drive:
Document
No. Document Title Document Description
Preface
6-66928 DAT 320 Quick
Start Guide
Refer to the appropriate product manuals for information about your
tape drive and cartridges.
Provides “quick” instructions
on how to install and run the
tape drive
Contacts Quantum company contacts are listed below.
Quantum Corporate Headquarters
To order documentation on the DAT 320 or other products contact:
Quantum Corporation
1650 Technology Drive, Suite 700
San Jose, CA 95110-1382
(Corporate Headquarters)
Technical Publications
To comment on existing documentation send e-mail to:
doc-comments@quantum.com
Quantum Home Page
Visit the Quantum home page at:
http://www.quantum.com
Getting More
Information or Help
Quantum DAT 320 User’s Guide xiii
StorageCare™, Quantum’s comprehensive service approach, leverages
advanced data access and diagnostics technologies with crossenvironment, multi-vendor expertise to resolve backup issues faster and
at lower cost.
Preface
Accelerate service issue resolution with these exclusive Quantum
StorageCare services:
• Service and Support Website - Register products, license software,
browse Quantum Learning courses, check backup software and
operating system support, and locate manuals, FAQs, firmware
downloads, product updates and more in one convenient location.
Benefit today at:
http://www.quantum.com/ServiceandSupport/Index.aspx
• eSupport - Submit online service requests, update contact
information, add attachments, and receive status updates via email.
Online Service accounts are free from Quantum. That account can
also be used to access Quantum’s Knowledge Base, a
comprehensive repository of product support information. Sign up
today at:
http://www.quantum.com/ServiceandSupport/eSupport/Index.aspx
• StorageCare Guardian - Securely links Quantum hardware and the
diagnostic data from the surrounding storage ecosystem to
Quantum's Global Services Team for faster, more precise root cause
diagnosis. StorageCare Guardian is simple to set up through the
internet and provides secure, two-way communications with
Quantum’s Secure Service Center. More StorageCare Guardian
information can be found at:
http://www.quantum.com/ServiceandSupport/Services/
GuardianInformation/Index.aspx
For further assistance, or if training is desired, contact Quantum
Customer Support Center:
United States 800-284-5101 (toll free)
949-725-2100
EMEA 00800-4-782-6886 (toll free)
+49 6131 3241 1164
APAC +800 7826 8887 (toll free)
+603 7953 3010
For worldwide support:
http://www.quantum.com/ServiceandSupport/Index.aspx
xiv Quantum DAT 320 User’s Guide
Preface
Worldwide End-User
Product Warranty
For more information on the Quantum Worldwide End-User Standard
Limited Product Warranty:
http://www.quantum.com/pdf/QuantumWarranty.pdf
Quantum DAT 320 User’s Guide xv
Chapter 1
Introduction
This chapter provides quick-start instructions for getting the internal or
external tape drives up and running in the shortest possible time.
Topics in this chapter are:
• Product Overview
• Tap e D ri v e C om po n en ts
Note: See chapter for internal drive installation instructions or chapter
for external drive installation instructions.
Product Overview
You have purchased the finest, most reliable DAT drive available. The DAT
320 drive represents a commitment to engineering reliable and durable tape
drive products that implement leading-edge technology.
Designed for computer environments that require high-performance, highcapacity data storage, the DAT 320 drive is based on a 5.25-inch mechanism
and available as external and internal tape drives (see Figure 1
Quantum DAT 320 User’s Guide 1
).
Chapter 1 Introduction
Internal Drive
External Drive
Product Overview
Figure 1 Drives Covered in This
User’s Guide
Features The following list summarizes the key features of the DAT 320 drive.
• External subsystem with built-in, auto-sensing, worldwide power
supply
• Support for various native data-storage capacities (see Capacity and
Transfer Rates)
• High-speed transfer rates for fast backups (see Capacity and Transfer
Rates)
• Advanced hardware compression, doubling the drive’s
uncompressed capacity, that is a 160 GB uncompressed drive can be
320 GB with compression (see Capacity and Transfer Rates
).
• Three levels of error-correction code (ECC) and four-head design for
read-after-write (RAW) error detection and correction
(noncorrectable error rate of less than 1 in 10
15
bits)
• Flash memory to store setup parameters and enable field firmware
upgrades
• Automatic power-on self-test
Applications The DAT 320 is ideal for workstation, server, and network/enterprise
applications. These applications include, but are not limited to:
• Backup of high-capacity fixed discs
Quantum DAT 320 User’s Guide 2
Chapter 1 Introduction
Tape Drive Components
• Data interchange between systems
• Network servers
• Online data collection
• Near-line secondary storage for all types of text, graphics, or
multimedia information
•Archival storage
Capacity and Transfer Rates
Table 1 Power Requirements
The DAT 320 tape capacity is as follows:
• Tape length:150 meters
• Native capacity:160 Gbytes
• Compressed capacity:320 Gbytes, assumes 2.1 compression
• Native transfer rate:12 Mbytes/sec
Voltage Typical Current Maximum Current
5V .7 A 1.4 A
12V 0.25 A 1.3 A
Tape Drive Components
Figure 2 illustrates the major components of the tape drives.
3 Quantum DAT 320 User’s Guide
Figure 2 Front Panel
Clean
LED
(amber)
Tape
LED
(amber
Drive
LED
(amber)
Eject
Button
Ready
LED
(green)
Encrypt
LED
(blue)
Components
LED Action Sequences
Tab le 2 shows the different pattern sequences of the DAT 320 front-
panel LEDs.
Chapter 1 Introduction
LED Action Sequences
Table 2 LED Action Sequences
LED Sequence Cause Action required
All LEDs ON
All LEDs OFF with no
The drive is resetting or
running self-test.
If LEDs clear in 15 seconds, no action is required.
If they stay on, power cycle the drive.
This is normal. No action is required.
cartridge in the
drive.
All LEDs OFF with
cartridge in the
drive.
There may be a problem
with the cartridge or the
tapedrive.
1 Eject the cartridge and load a known-good
cartridge.If the Ready LED remains off, there
may be a problem with the power supply.
2 Check the power cable connection and make
sure the drive is switched on. (On an external
tape drive the Power LED in the enclosure will
be on when power is on.)
3 If the power supply is present and there is still
a problem, power cycle or reset the drive. If it
still fails, call for service.
Quantum DAT 320 User’s Guide 4
Chapter 1 Introduction
LED Action Sequences
LED Sequence Cause Action required
Ready is ON. The drive is ready for
operation.
Ready FLASHES. The drive is carrying out a
normal activity (read,
write, cleaning).
Clean FLASHES. The drive is ready for
cleaning.
Clean and Tape
FLASH.The cartridge
The cleaning cartridge has
expired (is used up).
is ejected
automatically and
Tap e f la s he s.
Tape FLASHES. The drive believes
hardware or media error
occurred.
Drive FLASHES. The drive mechanism has
detected repetitive errors.
Drive FLASHES. There is a firmware
download problem.
None. This is normal.
None.If the drive is upgrading firmware, do not
reset or power cycle it.
Insert a new, good cleaning cartridge. The
cleaning cartridge will eject on completion. The
cleaning cycle can take up to 5 minutes to
complete.
Insert a new, good cleaning cartridge.
In case of a hardware error, the drive requires a
reset (power off/on) to restart. In case of a media
error, replace the media to restart.
Power cycle or reset the drive and load a new
tape cartridge. If the Drive LED remains on, call
for service.
Insert a cartridge to clear the LED sequence. If
the condition persists, call for service.
Encryption LED The encryption LED is blue and is off, on or flashing, as described in the
following table. The state of the other LEDs depends upon the activity,
as described below.
Drive LED (Amber) Encryption LED (Blue) Ready LED (Green) State
n/c Off n/c No encryption or decryption
activity, encryption parameters
are not present. All parameters
for all scopes have beencleared.
5 Quantum DAT 320 User’s Guide
Loading...