Quantum DAT 160 User Manual

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81-81794-01 A01
DAT 160
DAT 160
User’s Guide User’s Guide User’s Guide User’s Guide User’s Guide User’s Guide
DAT 160
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Quantum DAT 160 User’s Guide, P/N 81-81794-01 A01, March 2007. Made in USA.
COPYRIGHT STATEMENT
Copyright 2007 by Quantum Corporation. All rights reserved.
© Copyright 2005-2007 Hewlett-Packard Development Company, L.P.
This document was created by Hewlett-Packard Company (“HP”) for Quantum. Neither HP nor Quantum make any warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Neither HP nor Quantum shall be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
This document contains proprietary information, which is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of HP and Quantum.
Neither HP nor Quantum shall be liable for technical or editorial errors or omissions contained herein. The information is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for Quantum products are set forth in the express limited warranty statements for such products. Nothing herein should be construed as constituting an additional warranty.
TRADEMARK STATEMENT
Quantum and the Quantum logo are all registered trademarks of Quantum Corporation. Other trademarks may be mentioned herein which belong to other companies.
Quantum DAT 160 User’s Guide ii
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Contents

Preface xi
Chapter 1 Introduction 1
Product Overview.............................................................................................. 1
Capacity and Transfer Rates ..................................................................... 3
Tape Drive Components................................................................................... 3
LED Action Sequences ...................................................................................... 4
Chapter 2 Installing Internal Tape Drives 6
Unpacking Your Drive...................................................................................... 7
Before You Begin................................................................................................ 7
Required Tools ............................................................................................ 8
Avoiding Electrostatic Damage................................................................ 8
Installing Your Drive......................................................................................... 9
Review Drive Default SCSI Settings ........................................................ 9
Prepare Mounting Bay .................................................................................... 11
Attach Mounting Hardware........................................................................... 12
Mounting Rails.......................................................................................... 12
Install Drive ...................................................................................................... 13
Attach USB Cable............................................................................................. 14
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Contents
Decide Which Cable to Use ..................................................................... 14
Connecting the USB Cable to the Server ............................................... 15
Attach Power and USB Cables to the Tape Drive ....................................... 17
Attach Power and SCSI Cables ......................................................................18
Where Should the SCSI Terminator Be?................................................ 19
Checking SCSI Termination ....................................................................20
Secure the Drive ............................................................................................... 21
Completing Your Installation.........................................................................22
Registering Your Tape Drive.......................................................................... 22
Chapter 3 Installing External Tape Drives 24
Unpacking Your Drive .................................................................................... 25
Connecting the Power and USB Cables........................................................ 25
Connecting the SCSI Tape Drive ................................................................... 26
Before You Begin....................................................................................... 26
Why the SCSI Bus Type Important ........................................................ 27
Reviewing the Drive Default Settings ................................................... 27
Check the Drive’s SCSI ID....................................................................... 28
Connecting the SCSI Cable......................................................................29
Checking SCSI Termination ........................................................................... 31
Connect the Power Cable................................................................................ 32
Completing Your Installation.........................................................................33
Registering Your Tape Drive.......................................................................... 34
Chapter 4 Operating Your Tape Drive 35
Using the Appropriate Media ........................................................................ 35
WORM Cartridges ........................................................................................... 36
Handling Cartridges........................................................................................ 37
Loading a Cartridge.........................................................................................38
Initializing a Blank Cartridge......................................................................... 38
Unloading a Cartridge .................................................................................... 39
Write-Protecting a DAT Cartridge ................................................................ 40
Cleaning the Tape Heads................................................................................ 41
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Contents
Chapter 5 Troubleshooting 43
General Procedure ........................................................................................... 43
Verifying USB Installation for Optimum Performance.............................. 45
Frequently Asked Questions About USB Drivers....................................... 48
Problems with Cartridges............................................................................... 48
Appendix A Loading Revised Firmware 51
Firmware Upgrade Methods.......................................................................... 51
Using Firmware Cartridges............................................................................52
Appendix B SCSI Configuration Guide 53
SCSI in Quantum DAT Devices..................................................................... 53
SCSI Terminology ............................................................................................ 54
Setting Up the SCSI Bus .................................................................................. 55
SCSI ID Numbers...................................................................................... 55
Identifying SCSI IDs ....................................................................................... 56
Setting the SCSI ID on Quantum DAT Drives.............................................56
SCSI Termination ............................................................................................. 57
Internal Drives........................................................................................... 57
External Drives.......................................................................................... 58
Removable Drives..................................................................................... 60
SCSI Cables ....................................................................................................... 60
Cable Length.............................................................................................. 60
Cable Quality............................................................................................. 61
Note on SE and LVD Interfaces .............................................................. 61
Appendix C USB Configuration Guide 63
USB in Quantum DAT Devices...................................................................... 63
USB Terminology............................................................................................. 63
Setting Up a USB Network............................................................................. 65
USB Cables........................................................................................................ 66
Quantum DAT 160 User’s Guide v
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Contents
Quantum DAT 160 User’s Guide vi
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Figures
Figure 1 Drives Covered in This User’s Guide........................................ 2
Figure 2 Front Panel Components ............................................................ 4
Figure 3 For SCSI Drives Only — Internal Tape Drive Jumper
Settings......................................................................................... 10
Figure 4 Removing Cover from Server................................................... 11
Figure 5 Attaching Mounting Screws..................................................... 13
Figure 6 Installing the Tape Drive........................................................... 14
Figure 7 Orientation of Internal 4-pin Connector (Older Style
Pin Layout).................................................................................. 15
Figure 8 Connecting to a 4-pin USB Port (Older Style Pin Layout) ... 16
Figure 9 Connecting the USB Cable........................................................ 17
Figure 10 Attaching the Power Cable....................................................... 18
Figure 11 Connecting Power and SCSI Cables........................................ 19
Figure 12 Two SCSI Termination Examples for the Internal
Tape Drives ................................................................................. 20
Figure 13 Securing Drive, No Mounting Hardware Used..................... 21
Figure 16 Connecting Power and USB Cables......................................... 26
Figure 17 Setting the SCSI ID..................................................................... 29
Quantum DAT 160 User’s Guide vii
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Figures
Figure 18 Connecting the SCSI Cable ....................................................... 30
Figure 19 Two SCSI Termination Examples for the External
Tape Drives ................................................................................. 32
Figure 20 Connecting the Power Cable .................................................... 33
Figure 21 Loading a Cartridge in an External Drive .............................. 38
Figure 22 Eject Button on Front Panel of External Drive ....................... 39
Figure 23 Write-protecting a DAT Cartridge........................................... 40
Figure 24 Windows Device Manager, USB Controllers ......................... 47
Figure 25 SCSI Termination in Internal Drives ....................................... 58
Figure 26 SCSI Termination in External Drives ...................................... 59
Figure 27 SCSI Termination in Daisy-Chained External Drives........... 59
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Tables
Table 1 Power Requirements.................................................................... 3
Table 2 LED Action Sequences ................................................................ 4
Table 3 SCSI Drives Only — Tape Drive Default Settings................... 9
Table 4 Supported SCSI Bus Types ....................................................... 27
Table 5 External Tape Drive Default Settings...................................... 28
Table 6 Matching Drives with the Media They Support.................... 36
Table 7 Cartridge Guidelines and Pitfalls ............................................ 37
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Tables
Quantum DAT 160 User’s Guide x
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Preface

This document provides information to familiarize Quantum customers and systems professionals with DAT 160 tape drives.
This chapter describes the purpose, scope, and audience of this document. It also lists the typographical conventions used in this document.
Purpose This document describes how to install, configure, and care for the
DAT 160 external and internal tape drives. It provides information about the DAT 160 drives including:
• Quick installation
• Installing the tape drives (specific to internal and external drives)
• Basic tape drive operations
• Understanding the LEDs
•Troubleshooting
Audience This document is written for owners and operators of DAT 160 drives.It
is written for everyday user’s of the drives to help with initial set-up and maintenance.
Document Organization
Quantum DAT 160 User’s Guide xi
0
This document is arranged to help you quickly find the information you need to run and operate your DAT 160 drive.
The document is organized as follows:
Page 12
Chapter 1, Introduction provide quick-start instructions for getting the drives up and running in the shortest possible time.
Chapter 2,
Installing Internal Tape Drives describes how to install
internal DAT 160 drive.
Chapter 3,
Installing External Tape Drives describes how to install
the external tape drives.
Chapter 4,
Operating Your Tape Drive describes how to operate the
drives.
Chapter 5,
Appendix A,
Troubleshooting describes troubleshooting procedures.
Loading Revised Firmware describes how to upgrade
firmware for your tape drive.
Appendix B,
SCSI Configuration Guide
Appendix C, USB Configuration Guide
This document concludes with a detailed index.
Notational Conventions This document uses the following conventions:
Note: Notes emphasize important information related to the main
topic.
Caution: Cautions indicate potential hazards to equipment and are
included to prevent damage to equipment.
Warning: Warnings indicate potential hazards to personal safety and
are included to prevent injury.
Related Documents The following documentation is related to this tape drive:
Document No. Document Title Document Description
81-81795 DAT 160 Quick Start
Guide
Quantum DAT 160 User’s Guide xii
Provides “quick” instructions on how to install and run the tape drive
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Refer to the appropriate product manuals for information about your tape drive and cartridges.
SCSI-2 Specification
The SCSI-2 communications specification is the proposed American National Standard for information systems, dated March 9, 1990. Copies may be obtained from:
Global Engineering Documents 15 Inverness Way, East Englewood, CO 80112 (800) 854-7179 or (303) 397-2740
Contacts Quantum company contacts are listed below.
Quantum Corporate Headquarters
To order documentation on this or other Quantum products, contact:
Quantum Corporation 141 Innovation Drive Irvine, CA 92617 (949) 856-7800 (800) 284-5101
0
0
Technical Publications
To comment on existing documentation send e-mail to:
doc-comments@quantum.com
Quantum Home Page 0
Visit the Quantum home page at:
www.quantum.com
Quantum DAT 160 User’s Guide xiii
0
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Customer Support 0
The Quantum Customer Support Department provides a 24-hour help desk that can be reached at:
North/South America: (949) 725-2100 or (800) 284-5101 Asia/Pacific Rim: (International Code) + 61 7 3839 0988 Europe/Middle East/Africa: (International Code) + 44 (0) 1256 848748
Send faxes for the Customer Support Department to:
North/South America: (949) 725-2176 Asia/Pacific Rim: (International Code) + 61 7 3839 0955 Europe/Middle East/Africa: (International Code) + 44 (0) 1256 848777
Send e-mail for the Customer Support Department to:
North/South America: www.quantum.com/am/service_support/
Index.aspx
Asia/Pacific Rim: apachelp@quantum.com Europe/Middle East/Africa: eurohelp@quantum.com
Quantum DAT 160 User’s Guide xiv
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Chapter 1

1Introduction

This chapter provides quick-start instructions for getting the internal or external tape drives up and running in the shortest possible time.
Topics in this chapter are:

Product Overview

Tape Drive Components
Note: See chapter 2
chapter 3
for internal drive installation instructions or
for external drive installation instructions.
Product Overview 1
You have purchased the finest, most reliable DAT drive available. The DAT 160 drive represents a commitment to engineering reliable and durable tape drive products that implement leading-edge technology.
Designed for computer environments that require high-performance, high-capacity data storage, the DAT 160 drive is based on a 3.5-inch mechanism and available as external and internal tape drives (see
figure 1
Quantum DAT 160 User’s Guide 1
).
Page 16
Chapter 1 Introduction
Internal Drive
External Drive
Product Overview
Figure 1 Drives Covered in This User’s Guide
Features The following list summarizes the key features of the DAT 160 drive.
• LVD / Ultra Wide SCSI connection
• 3.5-inch internal form-factor for installation in a 3.5-inch half-height space
• 3.5-inch half-height drive factory-installed with 5.25-inch mounting rails and bezel for installation in a 5.25-inch half-height space
• External subsystem with built-in, auto-sensing, worldwide power supply
• Support for various native data-storage capacities (see Capacity and
Transfer Rates)
• High-speed transfer rates for fast backups (see Capacity and Transfer
Rates)
• Advanced hardware compression, doubling the drive’s uncompressed capacity, that is a 80 GB uncompressed drive can be 160 GB with compression (see Capacity and Transfer Rates
).
• High-performance SCSI burst transfer rates
• Three levels of error-correction code (ECC) and four-head design for read-after-write (RAW) error detection and correction (noncorrectable error rate of less than 1 in 10
15
bits)
• Flash memory to store setup parameters and enable field firmware upgrades
• Automatic power-on self-test
Quantum DAT 160 User’s Guide 2
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Chapter 1 Introduction

Tape Drive Components

Applications The DAT 160 is ideal for workstation, server, and network/enterprise
applications. These applications include, but are not limited to:
• Backup of high-capacity fixed discs
• Data interchange between systems
• Network servers
• Online data collection
• Near-line secondary storage for all types of text, graphics, or multimedia information
• Archival storage

Capacity and Transfer Rates

Table 1 Power Requirements
The DAT 160 tape capacity is as follows:
1
•Tape length: 155 meters
• Native capacity: 80 Gbytes
• Compressed capacity: 160 Gbytes, assumes 2.1 compression
• Native transfer rate: 6.9 Mbytes/sec
Voltage Typical Current Maximum Current
5V 1.54 A 1.61 A
12V 0.26 A 1.3 A
Tape Drive Components 1
Figure 2 illustrates the major components of the tape drives.
Quantum DAT 160 User’s Guide 3
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Chapter 1 Introduction
Clean LED (green)
Tape LED (green)
Drive LED (amber)
Eject Button
Ready LED (green)

LED Action Sequences

Figure 2 Front Panel Components
LED Action Sequences 1
Table 2 shows the different pattern sequences of the DAT 160 front-panel
LEDs.
Table 2 LED Action Sequences
LED Sequence Cause Action required
Clean Tape Media Ready
Make sure the drive is switched on.The power on/off switch incorporates a green LED.
If this is not on, check the power cable connection and replace the cable if necessary. You can use the power cable from your monitor or another device to check
All LEDs OFF.
Drive may not have power, may be faulty, may have been power cycled or reset during a firmware upgrade, or there is no media present.
that the connection is working. If the power supply is present and all LEDs remain off,
power cycle or reset the drive. If it still fails, call for service.
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LED Sequence Cause Action required
Chapter 1 Introduction
LED Action Sequences
Ready is ON.
Ready FLASHES.
Clean FLASHES.
Ready FLASHES and Clean is ON.
Tape FLASHES.
The drive is ready for operation.
The drive is carrying out a normal activity (read, write).
None. This is normal.
None. If the drive is upgrading firmware, do not reset or
power cycle it.
The drive requires cleaning. Load the cleaning cartridge.
If the Clean LED is still flashing when you load a new or known good data cartridge after cleaning, call for service.
Cleaning is in progress. None. The cleaning cartridge will eject on completion.
The cleaning cycle can take up to 5 minutes to complete.
The drive believes the current tape or the tape just ejected is faulty.
Unload the tape cartridge. Make sure that you are using the correct format cartridge.
Reload the cartridge. If the Tape LED still flashes or starts flashing during the next backup, load a new or known good cartridge.
If the Tape LED is now off, discard the 'suspect' tape cartridge. If it is still on, call for service.
The drive mechanism has detected an error.
Drive FLASHES.
There is a firmware download problem.
Load a new cartridge. If the error persists, power cycle or reset the drive.
If the Drive LED remains on, call for service.
Insert a cartridge to clear the LED sequence. If the condition persists, call for service.
Drive, Tape and Ready FLASH.
Quantum DAT 160 User’s Guide 5
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Chapter 2

2Installing Internal Tape Drives

This chapter describes how to install internal DAT 160 drive.
Topics in this chapter are:
Unpacking Your Drive
Before You Begin
Required Tools
Avoiding Electrostatic Damage
Installing Your Drive
Review Drive Default SCSI Settings
Prepare Mounting Bay
Attach Mounting Hardware
Attach USB Cable
Attach Power and USB Cables to the Tape Drive
Attach Power and SCSI Cables
Note: If you have an external drive, see chapter 3 for installation
instructions.
Quantum DAT 160 User’s Guide 6
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Unpacking Your Drive

Before you unpack the contents of your drive package, inspect the shipping containers for damage. If you spot damage to the container, notify your carrier immediately.
When you unpack the package, compare the items received with those on the packing list. If any item is missing or damaged, please contact your place of purchase immediately.
Note: Internal tape drives come in two mounting configurations, one
Chapter 2 Installing Internal Tape Drives
Unpacking Your Drive
for 3.5-inch half-height bays and one for 5.25-inch half-height bays. These two drives are identical, except that the drive designed for 5.25-inch installations has mounting brackets on each side of the drive and a different front bezel.

Before You Begin

In addition to the contents included with your internal tape drive, you need the following items to install your internal tape drive.
• For SCSI drives only —
A SCSI host bus adapter that is properly installed and configured in a host computer
A SCSI ribbon cable and terminator
• For USB drives only —
A USB 2.0 port
• A 3.5-inch or 5.25-inch half-height bay
• Backup application software that supports the internal tape drive. For a list of the latest backup software applications tested with the internal DAT 160 tape drives, please visit our Web site at
www.quantum.com/am/service_support/Index.aspx.
Quantum DAT 160 User’s Guide 7
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Chapter 2 Installing Internal Tape Drives
Before You Begin

Required Tools 2

Avoiding Electrostatic Damage 2

The following is a list of the tools you will need. You may need additional items, depending on your installation requirements.
• Phillips screwdriver
• Flat blade screwdriver, if your computer uses flathead screws
• TORX screwdriver, if your computer uses TORX screws
Your internal tape drive has very sensitive components that are prone to damage from electrostatic discharge (ESD). Use extreme care when handling the drive, as it can be damaged by ESD.
Before handling the drive, read the ESD instructions that follow to prevent damage to the drive.
• Wear an ESD-preventive grounding wrist strap or observe similar ESD precautions when working with the drive. Be sure the wrist strap makes good skin contact. Do not remove the wrist strap until you finish working with the drive.
• Before you remove the drive from the antistatic bag, touch a metal or grounded surface to discharge any static electricity buildup from your body.
• Avoid contact between the drive, other equipment, and clothing. The wrist strap only protects the equipment from ESD voltages on the body; ESD voltages on clothing can still cause damage.
• When the drive is not being used, keep it in its antistatic bag.
• Hold the drive by its edges only. Avoid touching any exposed parts on the printed circuit board.
• Always place the drive on top of or inside the antistatic bag to reduce the chance of ESD damage.
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Installing Your Drive

Chapter 2 Installing Internal Tape Drives
Installing Your Drive

Review Drive Default SCSI Settings 2

Table 3 SCSI Drives Only — Tape Drive Default Settings
Your internal tape drive comes with various default settings.
• The jumpers are located on the back of the drive, between the SCSI interface and power connectors
• If you change a SCSI setting, you must turn the power to the drive off and then on to have the new setting take effect.
You may need to change these settings to suit your requirements. Review the default settings in table 3 requirements or need to be changed.
Note: These jumper pin settings are for the SCSI drive only.
• If you do not need to change these default settings, proceed to
Prepare Mounting Bay
Parameter Default Setting
SCSI ID 3
SCSI Controller 7
Host operating system Microsoft 2000, 2003, XP Professional, and
to determine whether they suit your
on page 11.
Linux Kernels 2.6 or higher
Note: The drive can be assigned any unused ID between 0 and 15.
Do not use SCSI ID 7, which is reserved for the SCSI controller. SCSI ID 0 is typically assigned to the boot disk and should not be used unless the tape drive is on a dedicated SCSI bus.
Quantum DAT 160 User’s Guide 9
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Figure 3 For SCSI Drives Only
Default jumper settings shown (SCSI ID 3, parity checking enabled, and termination power disabled)
Pins: Function: 1-2 SCSI ID bit 0 3-4 SCSI ID bit 1 5-6 SCSI ID bit 2 7-8 SCSI ID bit 3 9-10 Parity checking 11-12Termination Power
3
(Default)
611
— Internal Tape Drive Jumper Settings
Chapter 2 Installing Internal Tape Drives
Installing Your Drive
Quantum DAT 160 User’s Guide 10
Procedure 2
1 Determine whether you need to change the SCSI ID from the default
of 3.
2 Change the tape drive’s SCSI ID, if necessary.
The SCSI ID is set using jumpers on a set of pins at the rear of the drive, as shown in figure 3. Use tweezers or small pliers to move the jumpers to the pattern corresponding to the ID you want. Do not remove the TP jumper. It should always be set.
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Prepare Mounting Bay

Caution: To avoid personal injury or damage to the server or tape
1 Assemble the necessary tools and materials:
Phillips screwdriver
Flat-bladed screwdriver (if your server uses slotted screws)
Torx screwdriver (if your server uses torx screws)
Your server manuals (for reference during installation)
2 Perform a normal system shutdown and turn off the server and any
connected peripherals.
3 Remove the cover and front panel from the server, as detailed in your
server’s documentation.
Chapter 2 Installing Internal Tape Drives
Prepare Mounting Bay
drive, ensure that the server is disconnected from the
power supply while you install the drive.
main
As you work inside the server, you may have to disconnect other signal cables or power cables from other devices to maneuver the new drive into place. If you have to do this, make a note of their position and connections so you can put them back correctly later.
Figure 4 Removing Cover from Server
4 You are now ready to install your tape drive.
Quantum DAT 160 User’s Guide 11
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Attach Mounting Hardware

If your server requires special rails or other hardware to install the tape drive, mount them on the tape drive now. If your server does not require special mounting hardware, proceed to Install Drive
Caution: Static electricity can damage electronic components.
Always wear an antistatic wrist strap if one is available. If not, after you have disconnected power from the server and removed the cover, touch a bare metal part of the chassis. Similarly, touch a bare metal part of the drive before installing it.
Note: If mounting hardware is supplied with your tape drive, it may
not be exactly the same as shown in the illustrations.
Different models of server require different mounting methods. The server may also incorporate a locking mechanism to hold the tape drive in place.
Chapter 2 Installing Internal Tape Drives
Attach Mounting Hardware
.
Please check your server documentation to ascertain the correct method of mounting and to check whether mounting hardware is provided with the server.

Mounting Rails 2

Quantum DAT 160 User’s Guide 12
Some servers require mounting rails. These may be metal or plastic rails attached to the filler panel of the server's drive bay.
1 Use a regular Phillips screwdriver to attach the appropriate rails. Use
the M3 screws.
Ensure you have the M3 screws. The rails may be attached to the filler panel by screws of a different thread/size type and these should not be used. If in doubt, refer to your server documentation.
Mounting Screws
Other server models only require the use of special locating screws with no mounting rail.
2
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Figure 5 Attaching Mounting Screws
Chapter 2 Installing Internal Tape Drives

Install Drive

1 Use a Torx screwdriver to attach the appropriate screws. You may
need to purchase the M3 screws separately. Position the screws (see
figure 5
2 Attach the appropriate mounting hardware. Refer to the
manufacturer’s documentation for instructions.
If you are installing on a server that requires a tray, place the tape
).
drive in the tray.
If you are installing in a server that requires mounting rails,
fasten the rails to the tape drive.
Some servers have snap-on mounting rails attached to the filler
panel. These can be removed and attached to the tape drive with screws.
Install Drive
Slide the tape drive into the open bay aligning the tray or rails with the slots in the bay (see figure 6
Quantum DAT 160 User’s Guide 13
).
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Figure 6 Installing the Tape Drive
Chapter 2 Installing Internal Tape Drives

Attach USB Cable

If your server does not use mounting hardware, check that the holes in the chassis are aligned with the holes in the side of the tape drive.
Do not secure the drive at this point because you may have to move the drive to get the cables into place.
Attach USB Cable

Decide Which Cable to Use 2

Quantum DAT 160 User’s Guide 14
There are several options for connecting the tape drive to your server:
To an . . . Use . . . Notes
Internal standard USB port
External USB port standard
standard USB cable
USB cable
May be connected to the server’s system board or an internal USB card.
Cable routing kit is required.
Page 29
Figure 7 Orientation of Internal 4-pin Connector (Older Style Pin Layout)
Chapter 2 Installing Internal Tape Drives
Attach USB Cable
Checking to See Whether Your Server Has an Internal USB Port 2
Look at the diagram on the inside of the side panel of the server to establish whether the server has an internal USB port and its location. The internal USB port may have a 4-pin or a standard USB connector.

Connecting the USB Cable to the Server 2

To an Internal USB 2.0 Port
1 Use the schematic on the inside of the server panel to check whether
your server has an internal USB 2.0 port and locate its position.
2 Use the appropriate cable to connect to the server.
If your server has a 4-pin USB port, you must purchase a special,
4-pin USB cable (see figure 8
). Select the 4-pin cable that is
appropriate for the pin layout on the USB port.
Quantum DAT 160 User’s Guide 15
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Figure 8 Connecting to a 4-pin USB Port (Older Style Pin Layout)
Chapter 2 Installing Internal Tape Drives
Attach USB Cable
If your server has a standard USB port, use a standard USB cable.
You can use the supplied standard USB cable and cable ties to tidy excess cable length.
To an External USB 2.0 Port
Purchase the special USB cable and Cable Routing Kit from Quantum. The Cable Routing Kit consists of a bracket with attached cable on one side that connects to the server’s external port and a Type A USB socket on the other side. Make sure you orientate the bracket correctly when you fit it (see figure 9
).
1 Remove a spare blanking plate from the rear panel of the server. 2 Fit the bracket with attached the cable and fix it to the server. Make
sure the cable is outside of the server and connect it to the server’s external USB port (see figure 9
).
3 Attach the standard USB cable to the bracket (type A connector) (see
figure 9
). Use the supplied cable ties to tidy up any excess cable.
2
Quantum DAT 160 User’s Guide 16
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Chapter 2 Installing Internal Tape Drives
Type B connector to tape drive
Type A connector on inside of bracket
Type A connector to server’s external USB port

Attach Power and USB Cables to the Tape Drive

Figure 9 Connecting the USB Cable
Attach Power and USB Cables to the Tape Drive
Quantum DAT 160 User’s Guide 17
Note: The drive is not powered from the USB bus. It must be
connected to the server's power supply.
1 Attach the USB cable to the tape drive (Type B connector). 2 Attach a spare cable from the server’s internal power supply to the
power connector (see figure 10
).
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Figure 10 Attaching the Power
USB cable to server’s external USB Port
USB cable to server’s external USB Port
Power cable
Power cable
Tape drive
Server’s power supply
Cable
Chapter 2 Installing Internal Tape Drives

Attach Power and SCSI Cables

Attach Power and SCSI Cables
To support the high performance of the tape drive it is important that you connect to a recommended SCSI bus and use a suitably-rated SCSI cable.
Quantum DAT 160 User’s Guide 18
1 Check your server or HBA documentation to ensure that the SCSI bus
and cabling supports up to Ultra160 bus speeds.
2 Attach a spare power cable from the server's internal power supply to
the power connector (see figure 11
3 Attach a spare connector on the server's built-in SCSI bus or HBA’s
).
SCSI ribbon cable to the SCSI connector of the drive, (see figure 11
).
Page 33
Figure 11 Connecting Power
Terminated SCSI cable
Terminated SCSI cable
Power cable
Power cable
Tape drive
Server’s power supply
SCSI controller
and SCSI Cables
Chapter 2 Installing Internal Tape Drives
Attach Power and SCSI Cables
4 If the drive is the last device on the SCSI chain, make sure that the
SCSI cable is terminated correctly.

Where Should the SCSI Terminator Be? 2

Termination must be present at two and ONLY two positions on the SCSI bus—at the beginning of the SCSI bus and at the end of the SCSI bus. Termination is normally enabled by default on the HBA and most internal SCSI cables have a terminator attached. This will usually be a small, rectangular block of plastic attached to the cable end and marked
Quantum DAT 160 User’s Guide 19
‘SCSI Terminator’.
Page 34
Chapter 2 Installing Internal Tape Drives
SCSI terminator
Tape drive (no termination)
SCSI device (termination disabled)
SCSI controller (termination enabled)
SCSI device (termination enabled)
Tape drive (no termination)
SCSI controller (termination enabled)
Attach Power and SCSI Cables
Therefore, assuming the HBA is the first device on the bus, you should check that the second terminator is placed after the last device (see
figure 12
).

Checking SCSI Termination 2

Figure 12 Two SCSI Termination Examples for the Internal Tape Drives
The internal tape drive does not provide SCSI termination. Figure 12 shows two examples of terminating the internal tape drives.
If the drive is the only SCSI device on the bus:
1 Attach it to the next-to-last connector on the SCSI chain. 2 Attach a multi-mode terminator to the last connector in the chain.
This terminator typically is a small, rectangular plastic block that is marked SCSI Terminator and attaches to the cable.
Quantum DAT 160 User’s Guide 20
Page 35

Secure the Drive

M3 screws, supplied with tape drive
Figure 13 Securing Drive, No Mounting Hardware Used
Chapter 2 Installing Internal Tape Drives
Secure the Drive
Note: The server latches and side views of your server model may
not be exactly the same as shown in the illustrations. Please refer also to you server documentation.
No Mounting Hardware Used 2
1 Use M3 screws. Check that the holes in the chassis are aligned with
the holes in the sides of the drive and use a regular Phillips screwdriver to secure the M3 screws (see figure 13
).
2 Ensure blanking plates are in place over empty bays and replace the
cover on the server.
Quantum DAT 160 User’s Guide 21
Page 36

Completing Your Installation

To complete and test your internal tape drive installation:
1 Use the screws you removed earlier to secure the drive in place. 2 Replace the computer cover. 3 Reconnect the power cord to the computer’s power connector. 4 Turn on the computer. 5 Install your backup software program. The documentation that came
with your software should describe this procedure.
6 Gently insert a tape cartridge into the internal tape drive’s slot (see
Loading a Cartridge
the drive accepts the cartridge and loads it. A brief delay occurs while the drive identifies the cartridge type and state, and moves the tape to the data area. Then the green Ready LED goes ON.
7 Use your backup software application to perform a sample backup-
and-verify operation. The Ready green LED flashes as data is written to and/or read from the tape.
Chapter 2 Installing Internal Tape Drives
Completing Your Installation
on page 38). Slide the cartridge into the slot until
8 At the end of the operation, press the
internal tape drive to eject the cartridge from the drive (see
Unloading a Cartridge
If you encountered any problems during this procedure, see chapter 5 troubleshooting procedures.
on page 39).
Eject button on the front of the
for

Registering Your Tape Drive

After you install the internal tape drive, be sure to register it. Registering your drive ensures that you will receive the latest information about your drive, as well as other product, service, and support information. For your convenience, you can register your drive either through our Web site or by fax.
Quantum DAT 160 User’s Guide 22
Page 37
Chapter 2 Installing Internal Tape Drives
Registering Your Tape Drive
• If you have an Internet connection, please visit www.quantum.com/
registration to register your product.
• If you do not have an Internet connection, complete the Registration Card included with your package and either mail or fax it to the address or fax number on the Card.
Quantum DAT 160 User’s Guide 23
Page 38
Chapter 3

3Installing External Tape Drives

This chapter describes how to install an external DAT 160 drive.
Topics in this chapter are:
Unpacking Your Drive
C
onnecting the Power and USB Cables
Connecting the SCSI Tape Drive
Check the Drive’s SCSI ID
Connecting the SCSI Cable
Checking SCSI Termination
Connecting the SCSI Cable
Completing Your Installation
Registering Your Tape Drive
Note: If you have an internal drive, see chapter 2
instructions.
for installation
Quantum DAT 160 User’s Guide 24
Page 39
Chapter 3 Installing External Tape Drives

Unpacking Your Drive

Before you unpack the contents of your drive package, inspect the shipping containers for damage. If you spot damage to the container, notify your carrier immediately.
When you unpack the package, compare the items received with those on the packing list. If any item is missing or damaged, please contact your place of purchase immediately.

Connecting the Power and USB Cables

Note: The drive is not powered from the USB bus. It must be
connected to the main
power supply.
Unpacking Your Drive
A power cable is provided with your Quantum DAT 160 tape drive. The USB 2.0 cable is already fitted to the tape drive, you cannot remove it.
1 Make sure that the drive is switched OFF (O side down). The power
switch is on the rear panel.
2 Plug the power cable securely into the socket on the rear panel of the
drive and plug the other end of the power cable into the power outlet.
Quantum DAT 160 User’s Guide 25
Page 40
Figure 16 Connecting Power
USB cable (pre-fitted)
On/off switch
Power cable
and USB Cables
Chapter 3 Installing External Tape Drives

Connecting the SCSI Tape Drive

3 Plug the USB cable into the USB connector on the server.
Note: It is important to ensure that you connect your drive to a
USB 2.0 port. The drive will work on a USB 1.1 port but performance will be severely degraded.
Connecting the SCSI Tape Drive

Before You Begin 3

Quantum DAT 160 User’s Guide 26
In addition to the contents included with your external tape drive, you need the following items to install your external SCSI tape drive:
• A SCSI host bus adapter that is properly installed and configured in a host computer
• Backup application software that supports the external tape drive. For a list of the latest backup software applications tested with the external DAT 160 tape drives, please visit our Web site at
www.quantum.com/support.
Page 41
Chapter 3 Installing External Tape Drives
Connecting the SCSI Tape Drive

Why the SCSI Bus Type Important 3

Table 4 Supported SCSI Bus Types
The SCSI bus type determines the speed at which data can be transferred between devices on the bus and the maximum length of cable that can be used. The drives support a burst transfer rate of 160 MB/sec. To benefit from this level of performance, it is important to ensure that the drives are connected to a SCSI bus of a similar or higher specification. This means that you need:
• An Ultra160 or Ultra320 SCSI bus. If you attach the drive to a lower specification SCSI bus, it will still work but data will not be transferred as quickly.
• LVD-rated SCSI cabling and terminators. The LVD interface enables the data to be transferred at the drive's maximum rate.
Note: The drives are not compatible with high voltage differential
(HVD) SCSI devices.
SCSI Bus Type Supported
Ultra160 LVD, Ultra320 LVD
Ultra2 LVD, Ultra Wide LVD
Yes. These are recommended configurations.
Yes. These are supported, but performance may be impaired.
Ultra wide, single-ended Yes. But this is not a recommended
configuration as it will restrict performance.
Ultra narrow, single-ended Yes. But this is not recommended as it will
severely restrict performance and you will need a suitable cable or adapter.
High Voltage Differential No. The drive will not work and you may
damage the drive or controller

Reviewing the Drive Default Settings 3

Your external tape drive comes with various default settings. You may need to change these settings to suit your requirements. Review the default settings in table 5
to determine whether they suit your
requirements or need to be changed.
Quantum DAT 160 User’s Guide 27
Page 42
Table 5 External Tape Drive Default Settings
Chapter 3 Installing External Tape Drives
Connecting the SCSI Tape Drive
• If you do not need to change these default settings, proceed to
C
hecking SCSI Termination.
Parameter Default Setting
SCSI ID 3
SCSI controller 7
Host operating system Microsoft 2000, 2003, XP Professional, and
Linux Kernels 2.6 or higher
Note: The drive can be assigned any unused ID between 0 and 15.
Do not use SCSI ID 7, which is reserved for the SCSI controller. SCSI ID 0 is typically assigned to the boot disk and should not be used unless the tape drive is on a dedicated SCSI bus.
An external Quantum DAT 160 drive will operate using any voltage in the range 100–240 volts (0.7 A, 50-60 Hz). No adjustment is needed.

Check the Drive’s SCSI ID 3

Your Quantum DAT 160 drive is shipped with a default SCSI ID of 3. Each device on the SCSI bus must have an unique SCSI ID number. The drive can be assigned any unused ID between 0 and 15. Do not use SCSI ID 7, which is reserved for the SCSI controller. SCSI ID 0 is typically assigned to the boot disk and should also not be used unless the tape drive is on a dedicated SCSI bus.
Quantum DAT 160 User’s Guide 28
Page 43
Figure 17 Setting the SCSI ID
Chapter 3 Installing External Tape Drives
Connecting the SCSI Tape Drive
1 Determine whether you need to change the SCSI ID from the default
of 3.
2 Change the tape drive’s SCSI ID, if necessary.
Use a small screwdriver or a ball-point pen to press the indented SCSI ID selector buttons on the rear panel (see figure 17
) until the required value is displayed. Do not use a pencil because small bits of graphite could contaminate the drive.
Note: The computer and the tape drive SCSI IDs are only
checked at power-on. To change the SCSI ID after installation, power down both the computer and the tape drive, change the drive’s SCSI ID, power up the tape drive, and then power up the computer.

Connecting the SCSI Cable 3

A wide VHD-to-HD SCSI cable and LVD terminator are provided to connect your Quantum DAT 160 tape drive to a VHD SCSI port on an LVD SCSI bus. If your server has an HD SCSI port, you must either purchase and install a VHD-to-HD adapter or use an HD-to-HD cable
Quantum DAT 160 User’s Guide 29
Page 44
Figure 18 Connecting the SCSI
LVD SCSI terminator
Cable
Chapter 3 Installing External Tape Drives
Connecting the SCSI Tape Drive
instead of the supplied cable. Refer to our web site for recommended products: www.quantum.com/support.
Caution: To avoid damaging the computer or tape drive, ensure
that both are powered off while you attach the SCSI cable.
1 Make sure you are connecting to a recommended SCSI bus type. Do
not connect the tape drive to the same bus as a RAID controller. For optimum performance, we recommend that your Quantum DAT 160 drive is installed on a dedicated SCSI bus. If it is not, do not connect it to the same bus as your disk drive.
2 Perform a normal system shutdown and turn off the server and any
connected peripherals.
3 Attach the VHD connection on the SCSI cable to the server’s external
SCSI connector and secure it by tightening the screws.
4 Attach the HD connection on the SCSI cable to one of the SCSI
connectors on the rear panel of the tape drive and secure it by tightening the screws.
5 Connect the LVD terminator to the drive’s other SCSI connector and
tighten the screws to secure it.
Quantum DAT 160 User’s Guide 30
Page 45
Chapter 3 Installing External Tape Drives

Checking SCSI Termination

Why Does the Tape Drive Need a Terminator? 3
Terminators are essential, as they provide the correct voltages on the SCSI bus and prevent unwanted signal reflections from interfering with data transfers. The rule is:
There must be termination at both physical ends of the bus and only at the ends.
Normally the HBA forms one end of the SCSI bus and provides termination. You, therefore, need to ensure that the other end of the bus is terminated. If the tape drive is at the end of the SCSI bus, the terminator must be attached to the tape drive.
If you want to attach additional devices to the SCSI bus after the tape drive, you will need to remove the SCSI terminator and attach the next device to this SCSI connector. Make sure that you attach the terminator to the last device in the chain.
Always use an LVD terminator (supplied with the tape drive) or a multimode terminator. See C information about SCSI cables and termination.
hecking SCSI Termination for more
Checking SCSI Termination
If the external tape drive is the last or only device in the SCSI chain, install a terminating plug on the unused SCSI connector on the drive’s back panel. This terminator typically is a small, rectangular plastic block that is marked termination.
Quantum DAT 160 User’s Guide 31
SCSI Terminator. Figure 19 shows two examples of using SCSI
Page 46
Figure 19 Two SCSI
SCSI Controller (termination enabled)
SCSI Terminators
External Tape Drive
External SCSI device
External SCSI device
SCSI Controller (termination disabled)
Internal SCSI device
(termination enabled)
Example 2: SCSI termination in a system that has both internal and external SCSI devices.
Example 1: SCSI termination in a system that has only external SCSI devices.
External Tape Drive
Termination Examples for the External Tape Drives
Chapter 3 Installing External Tape Drives

Connect the Power Cable

Connect the Power Cable
Quantum DAT 160 User’s Guide 32
An external Quantum DAT 160 drive will operate using any voltage in the range 100–240 volts (0.7 A, 50-60 Hz). No adjustment is needed. To connect your drive to the power supply, proceed as follows:
1 Make sure that the drive is switched
OFF (O side down). The power
switch is on the rear panel.
2 Plug the power cable securely into the socket on the rear panel of the
drive.
3 Plug the other end of the power cable into the power outlet.
Page 47
Figure 20 Connecting the
Power Cable
Power Cable
Chapter 3 Installing External Tape Drives

Completing Your Installation

Completing Your Installation
To complete and test your external tape drive installation:
1 Reconnect the power cord to the computer’s power connector. 2 Use the On/Off Switch on the back of the external tape drive to turn
on the drive (see figure 20 three front-panel LEDs should be
3 Turn on the computer. 4 Install your backup software program. The documentation that came
with your software should describe this procedure.
5 Gently insert a tape cartridge into the external tape drive’s slot. Slide
the cartridge into the slot until the drive accepts the cartridge and loads it. A brief delay occurs while the drive identifies the cartridge type and state, and moves the tape to the data area. Then the green Ready LED goes ON.
Quantum DAT 160 User’s Guide 33
). The Ready LED should be ON, the other
OFF.
Page 48
Chapter 3 Installing External Tape Drives

Registering Your Tape Drive

6 Use your backup software application to perform a sample backup-
and-verify operation. The green Ready LED flashes as data is written to and/or read from the tape.
7 At the end of the operation, press the
external tape drive to eject the cartridge from the drive.
If you encountered any problems during this procedure, see chapter 5 troubleshooting procedures.
Registering Your Tape Drive
After you install the external tape drive, be sure to register it. Registering your drive ensures that you will receive the latest information about your drive, as well as other product, service, and support information. For your convenience, you can register your drive either through our Web site or by fax.
• If you have an Internet connection, please visit
registration to register your product.
• If you do not have an Internet connection, complete the Registration Card included with your package and either mail or fax it to the address or fax number on the card.
Eject button on the front of the
for
www.quantum.com/
Quantum DAT 160 User’s Guide 34
Page 49

4Operating Your Tape Drive

This chapter describes how to operate your tape drive.
Topics in this chapter are:

Using the Appropriate Media

WORM Cartridges
Loading a Cartridge
Initializing a Blank Cartridge
Unloading a Cartridge
Chapter 4
Write-Protecting a D
Cleaning the Tape Heads
AT Cartridge
Using the Appropriate Media 4
The Quantum DAT 160 drive uses data-grade cartridges, which comply with ANSI specifications listed in the “3.81 mm Helical-Scan Digital Computer Tape Cartridge for Information Interchange,” ANSI X3B5/89­156 standard.
Quantum DAT 160 User’s Guide 35
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Chapter 4 Operating Your Tape Drive

WORM Cartridges

T able 6 Matching Drives with the Media They Support
Media Tape Length
DAT 160 155 meters
DAT 72 170 meters
DDS-4 150 meters
Quantum recommends using Quantum DAT 160 cartridges:
• DAT 160 media cartridge part number: MR-D6MQN-xx
• DAT 160 cleaning cartridge part number: MR-D6CQN-xx
WORM Cartridges 4
The Quantum DAT 160 tape drive includes support for both rewriteable and Write-Once, Read-Many (WORM) data cartridges. WORM cartridges provide for an enhanced level of data security against accidental or malicious alteration of data on the tape cartridge. The WORM data cartridge can be appended to maximize the full capacity of the tape cartridge, but the user will be unable to erase or overwrite data on the cartridge. Any attempt to modify a WORM cartridge to enable writing over existing data will result in the media becoming permanently write­protected. It should still be readable in a WORM drive, depending upon the severity of the tampering, but no further appended backups will be possible.
DAT 160 WORM data cartridges are clearly identified by their distinctive, two-tone cartridge color. They do not have a write-protect slider. In order to use these cartridges, your backup software application needs to support DAT 160 WORM cartridges. Please check with your software vendor to be sure.
Quantum DAT 160 User’s Guide 36
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Chapter 4 Operating Your Tape Drive

Handling Cartridges

Handling Cartridges 4
To protect your data cartridges and the information on them, observe the guidelines and avoid the pitfalls in table 7
.
T able 7 Cartridge Guidelines and Pitfalls
Guidelines to Follow... Pitfalls to Avoid
Use DAT cartridges at temperatures from 5° C (40° F) to 40° C (113° F). Cartridges can be stored at temperatures down to ­40° C (-40° F).
Handle cartridges gently. Do not treat cartridges roughly or
Keep cartridges in plastic cases when they are not in use.
Apply just one label to the designated area on the cartridge. Affixing more labels can jam the drive.
If your data is important, consider reading data off of tapes and rewriting to new and perhaps more modern tapes every few years.
Do not expose cartridges to direct sunlight, moisture, excessively dry or humid places, extreme changes in temperature or humidity, or X-rays.
drop them.
Do not try to clean the tape guides or tape path inside the cartridge.
Never touch the exposed tape media with your fingers.
Never leave cartridges close to magnetic fields, such as near a monitor or telephone handset.
If cartridges are exposed to temperatures or humidities outside the specified operating environment, expose them to the operating environment for a time equal to the period that the cartridges were exposed to the out-of-specification environment (up to a maximum of 24 hours).
Quantum DAT 160 User’s Guide 37
Do not read from or write to cartridges when a temperature change of 10° C per hour is occurring.
Page 52
Chapter 4 Operating Your Tape Drive

Loading a Cartridge

Loading a Cartridge 4
Quantum DAT drives have a front-loading cartridge bay for easy operation. To load a cartridge:
1 Hold the cartridge so the label is facing up and the exposed media is
facing the drive.
Figure 21 Loading a Cartridge in an External Drive
2 Gently insert the cartridge into the drive (see figure 21
bay door opens automatically when a cartridge is inserted.
After you insert the cartridge, there is a brief delay while the drive identifies the cartridge type and state, and moves the tape to the data area. Then the Ready LED turns ON.
). The drive-

Initializing a Blank Cartridge 4

When you insert a blank cartridge into the drive for the first time, the drive takes from 10 to 12 seconds to determine that the tape is blank. The drive automatically initializes the tape as soon as it receives a SCSI command from the host computer. Initializing a blank tape takes about 30 seconds.
Quantum DAT 160 User’s Guide 38
WRITE
Page 53
Chapter 4 Operating Your Tape Drive

Unloading a Cartridge

Unloading a Cartridge 4
To unload a cartridge:
Figure 22 Eject Button on Front Panel of External Drive
1 Be sure the Drive LED is
OFF.
Caution: To ensure integrity of your backups and restores, do
not press the
2 Press the
Eject button on the front panel of the drive to unload the
cartridge (see figure 22
Eject button when the Drive LED is ON.
). The drive automatically flushes the drive buffer to tape, rewinds the cartridge, updates the system log, and ejects the cartridge. This may take up to three minutes. Do not power­down the tape drive or host computer during this time.
Note: The backup software may issue a command to the drive
that prevents the
Eject button from ejecting the tape. If the
tape does not eject, try ejecting it using your backup software commands.
Quantum DAT 160 User’s Guide 39
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Chapter 4 Operating Your Tape Drive
Write enabled
Write protected

Write-Protecting a DAT Cartridge

Write-Protecting a DAT Cartridge 4
Write-protecting a DAT cartridge protects the data on the cartridge from being changed, overwritten, or deleted. To write-protect a cartridge, slide the write-protect tab on the front of the cartridge to the open position (see
figure 23
hole is closed (see figure 23
Caution: Write-protecting a cartridge does not protect the data on
Figure 23 Write-protecting a DAT Cartridge
). To write-enable the cartridge, slide the write-protect tab so the
).
the cartridge from bulk-erasure or degaussing. Do not bulk erase DAT cartridges; otherwise, you will lose all of your data on the cartridge and your data will not be recoverable.
Quantum DAT 160 User’s Guide 40
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Chapter 4 Operating Your Tape Drive

Cleaning the Tape Heads

Cleaning the Tape Heads 4
If excessive dust or debris collects at the tape heads, your drive may not be able to read from or write to tape. To avoid this situation, clean the drive’s tape heads:
• After every 50 hours of operation
• If the Clean LED goes
To clean tape heads, use a Quantum-qualified DAT 160 cleaning cartridge. Quantum offers a cleaning cartridge, Model MR-D6CQN-xx, that can be ordered from w
Note: Be sure to use a DAT 160 audio cartridge and a DAT 160
cleaning cartridge. Also, avoid liquids, swabs, and other methods other than those recommended in this section.
To clean the tape heads:
1 Insert a Quantum-qualified DAT 160 cleaning cartridge into the
drive. The drive loads and runs the cleaning cartridge for about 60 seconds.
Note: If the cleaning cartridge runs for less than 60 seconds and
the Clean LED is flashing, the cartridge has expired. Replace the cleaning cartridge with a new one and repeat step 1
.
2 When the cleaning cartridge finishes cleaning the heads, the drive
ejects the cartridge automatically.
ON
ww.quantum.com.
3 Remove the cleaning cartridge from the drive and store the cartridge
in a safe place.
Most cleaning cartridges are good for roughly 50 cleaning cycles. When the cleaning cartridge is used up, the Clean LED will flash rapidly and the cleaning cartridge should be replaced.
Observe the following guidelines when cleaning tape heads:
• Each time the cleaning cartridge is loaded, a new, unused portion of cleaning tape is advanced over the entire tape path. The drive does not rewind a cleaning cartridge.
Quantum DAT 160 User’s Guide 41
Page 56
Chapter 4 Operating Your Tape Drive
Cleaning the Tape Heads
• If the cleaning cartridge is not ejected, it has probably expired. In this case, press the
Eject button, discard the cleaning cartridge and repeat
the operation with a new cleaning cartridge.
• The DAT 160 drives have a TapeAlert feature that notifies your backup software application when the tape heads need to be cleaned or when a cleaning cartridge needs replacement.
Quantum DAT 160 User’s Guide 42
Page 57
Chapter 5

5Troubleshooting

This chapter provides troubleshooting information.

General Procedure 5

If a problem occurs, the first step is to try to establish whether the problem lies with the cartridge, the drive, the host computer and connections, or the way the system is being operated.
Has the System Just Been Installed?
There could be an installation problem:
1 Check through the information in the relevant installation chapter of
this guide.
2 Check the power connectors, SCSI and/or USB cabling. 3 Are you connected to a USB 2.0 port? Are there any other devices
attached to the same USB hub/controller (see also USB Configuration
Guide on page 63)?
4 Is the SCSI ID correctly set? Is there a SCSI system conflict? Has the
SCSI bus been correctly terminated? See also SCSI Configuration
Guide on page 53.
Quantum DAT 160 User’s Guide 43
5
Page 58
Chapter 5 Troubleshooting
General Procedure
5 Check the environmental conditions against the specified limits. 6 Are appropriate drivers and application software installed on the
host?
Are You Using New Cartridges or a Different Brand of Cartridge? Have You Been Using the Particular Cartridge for a Very Long Time?
The problem could lie with the cartridge:
5
1 Check through Operating Your Tape Drive
on page 35.
2 Check that you are using a DDS-4, DAT 72, or DAT 160 cartridge. 3 Use the correct media type, for example:
DAT media with DAT 160 or DAT 160 WORM media
4 Has the cartridge been write-protected, see Write-Protecting a D
AT
Cartridge on page 40?
5 Clean the tape heads with the cleaning cartridge (see Cleaning the
Tape Heads). Be sure to use the correct cleaning cartridge:
Quantum-qualified DAT 160 cleaning cartridge, model
MR-D6CQN-xx).
6 Try the operation again. 7 If the problem still occurs, try using a different cartridge. 8 If the problem is still there, the problem probably lies with the drive
or the host computer.
Has the Drive Been Moved Recently? Have Any Cables Been Disconnected and Reconnected? Has the Environment Changed—Unusually Hot, Cold, Damp, or Dry? Has There Been Dust or Dirt Near the Drive. Have Reasonable Precautions Against Static Been Taken?
5
The problem could lie with the drive:
1 Check the cables and connectors. 2 Clean the tape heads with the cleaning cartridge.
Quantum DAT 160 User’s Guide 44
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Chapter 5 Troubleshooting

Verifying USB Installation for Optimum Performance

3 If the problem persists, check the environmental conditions against
the specified limits (see www.quantum.com drive to a more suitable site.
Has a New Operating System Been Installed in the Host Computer? Has New Backup Software Been Installed?
The problem could lie with the host or the software. Consult the computer’s operating manuals, the software manual, or seek help from a service engineer.
). Perhaps move the
Verifying USB Installation for Optimum Performance 5
To confirm that an Quantum USB DAT drive is installed correctly:
• Check that a USB 2.0 port is being used
5
• Ensure that the tape drive is the only device on a USB hub
• Ensure that the Qtmusbmsc driver is being used
Check for USB 2.0 Port (Windows)
It is important to ensure that you connect your drive to a USB 2.0 port. The drive will work on a USB 1.1 port but performance will be severely degraded.
To check the port on a Windows system:
1 Go to Device Manager and select Devices by connection from the
View menu.
2 Expand Universal Serial Bus controllers and locate the tape drive. 3 If a USB driver is listed as Enhanced, the port is USB 2.0 (see
figure 24
Quantum DAT 160 User’s Guide 45
).
5
Page 60
Chapter 5 Troubleshooting
Verifying USB Installation for Optimum Performance
Ensure That the Tape Drive is the Only Device on a USB Hub (Windows)
On some computers multiple physical USB 2.0 ports will be connected to the same master port, known as a “root hub”. Connecting multiple devices to one root hub may degrade tape drive performance degradation.
USB Mass Storage devices like Quantum DAT tape drives have the lowest priority of all device types on the USB bus, so devices such as webcams should never be connected to the same root hub.
To check the devices connected to a root hub:
1 Go to Device Manager and select Devices by connection from the
View menu.
2 Expand Universal Serial Bus controllers and locate the tape drive. 3 Trace the tree of devices back to the USB Root Hub and check that the
only device connected is the tape drive via the Quantum USB Mass Storage Device. See figure 24
for an example showing a single tape
device connected to a dedicated USB 2.0 root hub.
5
Ensure That the quantum_usbstor Driver is Being Used (Windows)
The Quantum USB DAT 160 drive will work with the Microsoft usbstor driver, however, Quantum strongly recommends that you use the quantumusbmsc driver for improved performance.
To check the driver being used:
1 Go to Device Manager and select
Devices by connection from the View
menu.
2 Expand Universal Serial Bus controllers and locate the tape drive. 3 If the tape drive is connected to the Quantum USB Mass Storage
Device, it is configured correctly (see figure 24
Quantum DAT 160 User’s Guide 46
).
5
Page 61
Figure 24 Windows Device Manager, USB Controllers
Chapter 5 Troubleshooting
Verifying USB Installation for Optimum Performance
Check Drivers (Linux) 5
Use the following procedure to check that both drivers are present:
1 usb_storage driver
• At the command prompt type:
lsmod | grep usb_storage
• The output of this command should contain a line similar to:
usb_storage 61193 0
If this line is not present, type:
modprobe usb_storage at the command line to load the usb-storage driver.
2 st tape driver
At the command prompt type:
lsmod | grep st
Quantum DAT 160 User’s Guide 47
Page 62
Chapter 5 Troubleshooting

Frequently Asked Questions About USB Drivers

The output of this command should contain a line similar to:
st 35933 0
If this line is not present, type:
modprobe st at the command line to load the st driver.
Frequently Asked Questions About USB Drivers 5
I installed my Quantum USB tape drive then powered on my server. Windows didn’t run the Found New Hardware wizard and the drive appears to work OK. Is there anything I need to do to make my drive function optimally?
• It is likely that Windows installed a driver for the tape drive using Windows Update when the system booted up. It will not have installed the Quantum USB device driver, which is recommended, and may be running an out-of-date Quantumdat driver.
• Run the installer from the Quantum Resource CD in order install the Quantumusbmsc driver and, if necessary, update the Quantumdat driver.
I plugged in the Quantum USB tape drive with my server powered on and installed drivers from the Quantum Resource CD when prompted by the “Found New Hardware” Wizard. Do I need to do anything else?
• Run the driver installer from the Quantum Resource CD in order to install the Quantum USB device driver.
How can I check that my drive is installed correctly?
• See Verifying USB Installation for Optimum Performance
on page 45.

Problems with Cartridges 5

If you experience any problems using Quantum branded cartridges, check:
Quantum DAT 160 User’s Guide 48
Page 63
Chapter 5 Troubleshooting
Problems with Cartridges
• The cartridge case is intact and that it contains no splits, cracks or damage.
• The cartridge has been stored at the correct temperature and humidity. This prevents condensation. See the insert included with the tape cartridge for storage conditions.
• The write-protect switch is fully operational. It should move from side to side with a positive click.
• The World Wide Web site for more detailed troubleshooting information: www.quantum.com/ServiceandSupport/Index.aspx.
The Cartridge is Jammed 5
If the cartridge is jammed or the backup application is unable to eject it, you can force eject the cartridge. Once the cartridge is successfully ejected, it is good practice to upgrade the firmware. If the failure occurs regularly, contact customer service at www.quantum.com/
ServiceandSupport/Index.aspx.
1 Either press and hold the Eject button on the front of the tape drive
for at least 15 seconds. Or press the Eject button three times within 5 minutes.
2 Wait for the cartridge to be ejected. The drive waits until 35 seconds
have passed from the time of the first press, to give the normal eject procedure a chance to proceed. After this period, it immediately releases the tape and ejects the cartridge, regardless of what operation it was performing. It is important that you allow sufficient time for the drive to complete this process. If you interrupt it, you may damage the media or the tape drive. The drive is then reset as though you had turned the power off and then on again.
You may lose data if you force eject a cartridge. The tape may also become unreadable because an EOD (End of Data) mark may not be properly written.
3 If the cartridge is still jammed, the tape drive has failed. Contact
customer service at www.quantum.com/ServiceandSupport/
Index.aspx.
Quantum DAT 160 User’s Guide 49
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Chapter 5 Troubleshooting
Problems with Cartridges
The Drive Will Not Accept the Cartridge (or Ejects It Immediately) 5
The cartridge may have been damaged, for example dropped, or the drive may have a fault. If it is a cleaning cartridge, it has probably expired and should be discarded immediately. For data cartridges:
1 Check that the drive has power (the power cable is properly
connected and the Tape LED is on).
2 Check that you are using the correct media for the tape drive, see
Using the Appropriate Media
on page 35.
3 Make sure that you have loaded the cartridge with the correct
orientation (see Using the Appropriate Media
on page 35).
4 Check for damage to your media and discard it if it is damaged. 5 Use a new or known-good piece of media and see if it loads. If it does,
the original cartridge is faulty and should be discarded.
6 Check if another DAT drive of the same model will accept the
cartridge. If it does, the original drive may be faulty. Before calling customer service, please check that the tape drive is responding.
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Appendix A
ALoading Revised
Firmware
Your DAT 160 tape drive includes permanently installed, electrically upgradeable flash memory. This memory allows qualified OEMs to revise DAT 160 firmware quickly and easily. It also prolongs the life of the tape drive by allowing the drive to inherit leading technologies as soon as those technologies become available.
This appendix describes how to load firmware onto your tape drive. Topics in this appendix are:

Firmware Upgrade Methods

Using Firmware Cartridges
Firmware Upgrade Methods 1
You can upgrade your tape drive’s firmware two ways:
• Using the diagnostic software provided on your Quantum Resource
CD or available at This software uploads a firmware file via SCSI from your host computer to the tape drive.
• Using Quantum OEM firmware cartridges
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www.quantum.com/am/service_support/Index.aspx.
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Appendix A Loading Revised Firmware

Using Firmware Cartridges

Using Firmware Cartridges 1
The following procedure describes how to upgrade the tape drive firmware using a firmware upgrade tape cartridge. Firmware upgrade cartridges are available only to qualified Quantum OEM customers. Contact your sales representative for information.
Note: The firmware can also be upgraded from a host computer via
the SCSI connection using software available at
www.quantum.com.
1 Power on the host system with the DAT 160 drive installed. 2 Close all applications that might try to communicate with the drive
during the firmware upgrade procedure.
3 Insert the firmware upgrade cartridge. The drive automatically
recognizes the firmware upgrade cartridge and begins downloading the firmware from the cartridge into DRAM. When the firmware has been downloaded into DRAM, the drive ejects the firmware upgrade cartridge and the drive LEDs blink in a progressive pattern. When the blinking pattern stops, the firmware upgrade operation is complete.
Warning: Once the firmware upgrade cartridge is inserted into
the drive, no power interruption can occur while the firmware is loading. Do not power off the drive. If a power interruption occurs, the firmware may not be loaded correctly and the drive may not operate properly.
Do not power down the host system or disconnect power to the drive until the drive LEDs stop flashing. Otherwise, the drive may be rendered inoperative.
4 It may be necessary to reboot the system to ensure that your backup
software application continues to recognize the tape drive.
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Appendix B
BSCSI Configuration
Guide

SCSI in Quantum DAT Devices 2

Quantum DAT tape drives are Ultra160 SCSI-2 compatible devices. They are designed to operate on a low voltage differential (LVD) SCSI interface. They are not compatible with high voltage differential (HVD) SCSI devices.
The drives support a burst transfer rate of 160 MB/sec. To benefit from this level of performance, it is important to ensure that the drives are connected to a SCSI bus of a similar or higher specification. This means that you need:
• An Ultra160 or Ultra320 SCSI host bus adapter. Ultra2 SCSI is also
supported, but performance may be degraded if there are several devices on the SCSI bus.
• LVD-rated SCSI cabling and terminators. The LVD interface enables
the data to be transferred at the drive's maximum rate and provides a maximum cable length of 12 meters.
We also recommend that the tape drive is connected to a dedicated host bus adapter. If you need to connect multiple devices to the bus, performance may be restricted if there are too many (3 or more) devices on the bus that are accessed simultaneously. Connecting devices of lower SCSI specification, such as Ultra2 or Ultra SCSI, may also restrict
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Appendix B SCSI Configuration Guide

SCSI Terminology

performance to your tape drive. Using Single Ended 8-Bit SCSI devices on the same bus is not recommended, as performance will be severely impacted and complicated bus configuration is required to overcome bus termination issues.
Make sure that the last device on the SCSI bus is terminated. We recommend that you do not attach the tape drive to the same SCSI bus as the disk drive. See SCSI Termination about terminating Quantum DAT tape drives.
on page 57 for more information
SCSI Terminology 2
SCSI is a bus interface: all the devices are connected to a single cable (some of this may be inside and some outside the host computer's case). The connection to the host itself is known as the Host Bus Adapter (HBA). You can have several HBAs in a single computer, each with its own SCSI bus: this is a common arrangement in high-performance servers. Some host bus adapters (such as the LSI Logic LSI22320-R) have more than one SCSI bus available on a single card.
Various terms are used when describing SCSI devices. These terms relate to the factors that affect performance and cable length:
• The speed of the data bus, which may be Fast, Ultra, Ultra2, Ultra3, Ultra160 or Ultra320.
• The width of the data bus, which may be Narrow or Wide (8-Bit or 16-Bit).
• The voltage level of the interface, which may be single-ended (SE) or low voltage differential (LVD).
Quantum DAT drives are Ultra 160 SCSI devices designed to operate on a low voltage differential SCSI interface.
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Appendix B SCSI Configuration Guide

Setting Up the SCSI Bus

Setting Up the SCSI Bus 2
Each device on a SCSI bus, including the SCSI host bus adapter (HBA), must be configured with a unique ID (identifier). The SCSI bus must be terminated.
Note: Quantum recommends that a dedicated host bus adapter is
used for the tape drive. A suitable adapter is available from Quantum as an accessory (seehttp:www.quantum.com/
ServiceandSupport/Index.aspx).

SCSI ID Numbers 2 For wide SCSI buses, the SCSI ID will be a number from 0 through 15, so

a typical wide SCSI HBA can accommodate up to fifteen other devices. (On narrow SCSI buses, the SCSI ID is a number from 0 through 7.)
Each device must have a unique SCSI ID. The drive can be assigned any unused ID between 0 and 15. Do not use SCSI ID 7, which is reserved for the SCSI controller. SCSI ID 0 is typically assigned to the boot disk and should also not be used unless the tape drive is on a dedicated SCSI bus.
SCSI ID 7 is normally reserved for the HBA because it has the highest priority on the bus. On wide buses, the priority runs from 7 (highest) to 0, then 15 down to 8 (lowest).
Note: As a general rule, avoid putting tape devices on the same bus
as any hard disks.
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Appendix B SCSI Configuration Guide

Identifying SCSI IDs

Identifying SCSI IDs 2
If your computer already has devices connected to the SCSI bus, you will need to know their IDs to avoid any conflict with the new tape drive. Here are some methods of finding out the information:
• Most computers display a list of SCSI devices and IDs during the boot-up process. This usually scrolls past very fast. If you press the [
Pause] key, you should be able to halt the scrolling and view the list.
• On Windows systems you can use Device Manager.
• If you have Novell NetWare installed, use its command.
If none of these is available to you, try the following sources of information:
• The details of all installed devices and settings may have been written down and stored with your computer's documentation (for new computers, this is often done by the supplier).
• Your HBA's documentation should tell you which settings it uses.
• Look at each device to find out its ID. This is usually easy with external devices. With internal devices, you will probably need the help of the device's documentation to identify the SCSI ID setting, which is usually set with jumpers.
LIST DEVICES

Setting the SCSI ID on Quantum DAT Drives 2

See the relevant chapter of this User Guide for more details. Note that host adapters check SCSI IDs only at power-on, so any changes will not take effect until the host system is power-cycled.
• On internal Quantum drives, set the SCSI ID by attaching or removing jumpers at the rear of the drive (see Check the Drive’s SCSI
ID on page 28).
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Appendix B SCSI Configuration Guide

SCSI Termination

• On external Quantum drives, the ID is displayed on the rear panel and can be set by pressing the little buttons above and below the number (using a ball point pen) (see Check the Drive’s SCSI ID page 28).
• On removable Quantum drives, the ID is set on the back of the tape array (see Check the Drive’s SCSI ID
on page 28).
on
SCSI Termination 2
Terminators are essential, as they provide the correct voltages on the SCSI bus and prevent unwanted signal reflections from interfering with data transfers. The rule is:
• There must be termination at both physical ends of the bus and only at the ends.
There are two main types of termination, active and passive. Active terminators reduce interference and allow faster data through Quantumut. On devices with high transfer speeds, such as Quantum DAT devices, active termination is required, using an LVD or multimode active terminator. (Multimode terminators allow both LVD and single­ended devices to be connected to the same bus. They detect the type of bus and automatically supply the correct termination. The terminator supplied with Quantum DAT tape drives is LVD. Multimode terminators may be used instead.)
Normally the HBA forms one end of the SCSI bus and provides termination. You only need to ensure that the other end of the bus is terminated.

Internal Drives 2 A suitably terminated LVD internal ribbon cable is supplied with the tape

drive. The terminator is usually a small, rectangular block of plastic attached to the cable end and marked ‘SCSI Terminator’.
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Figure 25 SCSI Termination in Internal Drives
Appendix B SCSI Configuration Guide
SCSI Termination
As long as this terminator is attached, you do not need to take any further action. However, if you have other devices attached to the cable, make sure that they have termination removed or disabled.
Note: If you have an internal and external device attached to the
same SCSI bus, the HBA will be in the middle of the cable and thus its termination must be disabled. See the host bus adapter's documentation for details of how to do this.

External Drives 2 All Quantum DAT external tape drives are supplied with the appropriate

cable and LVD terminators.
Make sure the terminator is firmly attached to the SCSI-OUT connector on the rear of the device when you install it. Always use the supplied LVD terminator for proper operation.
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Figure 26 SCSI Termination in External Drives
Appendix B SCSI Configuration Guide
SCSI Termination
If you have more than one device on the SCSI bus, daisy-chain them by connecting a cable from the SCSI-OUT connector on the first device to the SCSI-IN connector on the second device and make sure that the second device is terminated. (Always use an LVD-rated cable and an LVD-rated or multimode terminator.)
Figure 27 SCSI Termination in Daisy-Chained External Drives
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Appendix B SCSI Configuration Guide

SCSI Cables

Removable Drives 2 For Quantum DAT removable tape drives, termination is provided by

connecting a terminator to the spare SCSI connector on the rear of the tape array. There are two connectors for each bay in the tape array. It doesn't matter which is used for SCSI-IN and SCSI-OUT.
If you have each removable drive in the tape array attached to a separate bus, then, for each bay in use, you must attach a terminator to the spare connector for each device.
If you are using the removable drives to mirror backups, you can daisy­chain devices (but no more than two on each SCSI bus). Connect an LVD­rated cable from the spare SCSI connector for the first device to one of the SCSI connectors for the second device and attach the terminator to the spare SCSI connector for the second device.
Refer to your tape array documentation for detailed instructions.
SCSI Cables 2
Cables matter in SCSI systems. There are two factors to consider: cable length and cable quality.

Cable Length 2

• For single-ended SCSI with Fast devices there is a maximum permissible length of 6 meters for a single SCSI bus.
• For single-ended SCSI with Ultra devices the maximum permissible length is 3 meters for four or fewer devices, and 1.5 meters for more than four devices.
• For LVD SCSI the maximum length for a single device is 25 meters. For multiple devices, the maximum combined internal/external length is 12 meters.
• If you have a combination of LVD and SE devices on the bus, the maximum cable length reverts to the SE specification. See note on SE and LVD interfaces for more information.
• For best performance, keep lengths to a minimum, but avoid very short overall lengths (less than 0.5 meters).
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Cable Quality 2

Appendix B SCSI Configuration Guide
SCSI Cables
• It is important to use good quality cables. Generally speaking, cable quality affects performance and reliability. This is particularly true for external, shielded cables.
• Look after your SCSI cables. In particular, take care when connecting or disconnecting not to damage the high-density connectors. Avoid putting excessive twists in external shielded cables, as this can cause premature failure.
With Internal Devices
For Quantum DAT internal devices, you need a SCSI ribbon cable with the correct termination. The drives have a 68-pin wide, high-density SCSI connector. If you are using an Quantum DAT drive on an internal bus with other peripherals that run at Ultra160 speeds, it is important that a 68-pin LVD-compatible ribbon cable is used. Do not connect your tape drive to lower-rated SCSI or to narrow SCSI.
With External Devices
The cable provided with all Quantum DAT external tape drives and autoloaders will attach to a computer with a wide, very high density (VHD), LVDS SCSI connector.
If your server or host bus adapter is equipped with a high density (HD) wide SCSI connector, you will need to order a 68-pin VHD-to-HD converter or 68-pin VHD-to-HD cable (see www.quantum.com/
ServiceandSupport/Index.aspx).
With Removable Devices
For Quantum DAT removable tape drives, appropriate cables and terminators are provided with the tape array.
2
2
2

Note on SE and LVD Interfaces

Quantum DAT 160 User’s Guide 61
SE and LVD define how the signals are transmitted along the cable.
2
Page 76
Appendix B SCSI Configuration Guide
SCSI Cables
• With single-ended (SE) SCSI, each signal travels over a single wire and each signal's value is determined by comparing the signal to a paired ground wire. Signal quality tends to decrease over longer cable lengths or at increased signal speed.
• With low voltage differential (LVD) signaling, signals travel along two wires and the difference in voltage between the wire pairs determines the signal value. This enables faster data rates and longer cabling with less susceptibility to noise than SE signaling and reduced power consumption.
If you use LVD SCSI devices on the same bus as single-ended devices this will switch the LVD SCSI host adapter into single-ended mode and restrict cable length.
If you connect only LVD SCSI devices, the bus will operate in low voltage differential mode and Ultra160 speeds will be enabled. You can use a combination of Ultra160 and Ultra2 devices. Each device will operate at its optimum speed.
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Appendix C
CUSB Configuration
Guide

USB in Quantum DAT Devices 3

The Quantum DAT tape drive is a USB 2.0 logo certified device. It supports the high-speed USB transfer rate with a theoretical maximum transfer of over 50 MB/s. (The actual backup rate will be less. This is defined by the transfer rate of the tape drive and the compressibility of the data.)
To benefit from the high-speed performance of the USB 2.0 interface, the USB Quantum DAT tape drive should be connected to its host system via a USB 2.0 port. Any USB hubs between the tape drive and the system port should also be USB 2.0 compliant.
To maximize tape drive performance, minimize the use of other USB devices when using the USB tape drive.

USB Terminology 3

The Universal Serial Bus, USB, is a communication interface where an intelligent host controls all the network activity. A command from the
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Appendix C USB Configuration Guide
USB Terminology
host to a particular device is broadcast to all devices on the network. A device waits for a command addressed to itself and then responds as requested. The host determines how much of the overall USB network bandwidth a given device can use at any time. Any given USB network has only one host.
Hubs act as command repeaters and multipliers. This allows many devices to be supported by one host. A host command can arrive at the upstream port of the hub and be transmitted via the downstream ports to many other device and hubs. (Likewise, device commands arriving at a downstream port are also repeated upstream.) There is a special hub called a root hub. The root hub’s upstream port is connected directly to the host. All USB systems have a root hub. This is why a system typically has more than one USB port. All the USB ports on the system are connected to the host system via the root hub.
USB devices are not treated equally by the host.
• Periodic devices, which consist of interrupt and isochronous devices, are given a higher priority than bulk transfer devices.
• Interrupt devices, such as keyboards and mice, typically send brief but important input information to the system.
• Isochronous devices, such as web cameras, typically require timely transmission of data, such as a video stream.
• Bulk transfer, such as printers and CD-ROM, must receive or transmit 100% accurate data. But how fast or often the data is transmitted is not as important as the accuracy of the data.
The host will give network bandwidth priority to periodic devices and will share any remaining bandwidth equally among any active bulk transfer devices.
USB supports many types of devices and three data transfer rates, low speed, full speed, and high speed. (A keyboard does not need to transfer data to the system at the same speed as a cable modem.)
The transfer speed capabilities of a device are often referred to by the USB specification revision in which the transfer rate was defined. Therefore a USB 2.0 Hub will support high, full and low speed, but a USB 1.1 hub will only support full and low speed.
The USB specification was developed and is maintained by the USB organization. The USB organization also conducts a certification program. The USB organization will issue the USB logo to a device, which has passed a series of tests that verify the device has correctly
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Appendix C USB Configuration Guide

Setting Up a USB Network

implemented the USB interface, as defined by the USB specification. There are many types of USB logos depending on which features of the USB specification a device supports. A USB 2.0 logo-ed device correctly supports high, full, and low speed data transfer.
Setting Up a USB Network 3
USB is very user friendly. The interface automatically assigns addresses to devices; you simply need to connect a USB device to a USB port on a system using a USB cable. If you have many USB devices or need to place a device away from your system, you may place up to a maximum of five USB hubs between the device and host system and connect them with additional cables.
If you are using a high-speed (USB 2.0) device, make sure that the USB host at the system and all the hubs between the device and host support high-speed (USB 2.0) transfer.
When using a bulk transfer device, such as a tape drive, do not use other USB devices that will place restrictions on the USB bandwidth available to the bulk transfer device.
If several USB device requiring large amounts of the USB network bandwidth are to operate simultaneously, an additional host must be added to the system. Each device must then be placed into the separate networks starting at the different hosts. An additional host is typically a new USB HBA, which plugs into the host system’s PCI slot, creating a new USB host that resides on the network.
Note: If several USB adapters are placed into a system, demands on
the bandwidth of the system bus will constrain the USB devices’ performance.
Always use USB logo-ed components in your USB network. This is the best and easiest method to ensure reliable operation.
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Appendix C USB Configuration Guide

USB Cables

USB Cables 3
USB cables are available in a variety of lengths. The maximum cable length is 5 meters. If you need to place a USB device further than 5 meters from the system, you must use a hub.
Do not use USB cable extenders or couples. These are not recognized or approved by the USB organization. The USB specification does not allow their use and they are likely to reduce the reliability of the USB network or cause it not to work completely.
Internal and external USB devices use the same USB cables.
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Index

A
Appropriate cartridges 35 Avoiding electrostatic damage 8
B
backup software problems 45
C
Capacity 3 Cartridges 37
appropriate 35 firmware 52 guidelines 37 initializing 38 loading 38 unloading 39
cartridges
problems 44
Clean LED 41
Cleaning tape heads 41 Components on front panel 3
D
Damage from static electricity 8 DAT 1 default SCSI ID 28
Default settings
external drives 27 internal drives 9
E
Eject button 40 Electrostatic damage 8
External drives
default settings 27 installing 24 SCSI termination 31 unpacking 25
F
Firmware cartridges 52 Firmware upgrade 51 Front panel components 3
H
handling 37
I
Initializing a blank cartridge 38
installation
problems 43
Installation summary
internal drives 9
Installing
external drives 24
Internal drives
default settings 9 installation summary 9
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Index
jumper settings 10 SCSI termination 20 tools 8 unpacking 7
J
Jumper settings for internal drives
10
L
LEDs
Clean 41
Loading a cartridge 38
O
Operation
cartridge guidelines 37 cleaning tape heads 41 handling cartridges 37 initializing a blank cartridge 38 loading a cartridge 38 unloading a cartridge 39 using appropriate media 35
R
Registering tape drive 22, 34
S
SCSI
cable length 60 termination 57
external drives 59 internal drives 58
terminology 54
SCSI ID 56
default 28
SCSI termination
external drives 31 internal drives 20
T
Tape cartridges
appropriate 35 handling 37 initializing 38 loading 38 unloading 39
Tape drive
capacity 3 components 3 registering 22 transfer rates 3
Tape drives
registering 34 Tape heads, cleaning 41 TapeAlert feature 42
Terminating SCSI for external
drives 31 Terminating SCSI for internal drives
20
Terminology
SCSI 54
USB 63
Tools
internal drives 8
Transfer rates 3
U
Unloading a cartridge 39
Unpacking
external drives 25 internal drives 7
Upgrading firmware 51
USB
cables 66 terminology 63
USB Network
setup 65
W
warranty
(see also www.quantum.com)
Quantum DAT 160 User’s Guide 68
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