Quantum CP310X User Manual
CERTANCE
Online User's Guide
CP 3100 D2D2T Solution
i
Copyright and Trademarks
Copyright © 2004 by Certance LLC. All Rights Reserved.
Part Number 50001836
May, 2004
Certance and the Certance logo are trademarks of Certance LLC. Other product names are trademarks or registered trademarks of their respective owners.
Certance reserves the right to change, without notice, product offerings or specifications. No part of this publication may be reproduced in any form without written permission from Certance LLC.
Certance provides this manual “as is,” without warranty of any kind, either expressed or implied, including, but
not limited to, the implied warranties of merchantability and fitness for a particular purpose. Certance reserves
the right to change, without notification, the specifications contained in this manual.
Certance assumes no responsibility for the accuracy, completeness, sufficiency, or usefulness of this manual, nor
for any problem that might arise from the use of the information in this manual.
Warnings
All safety and operating instructions should be read before this product is operated, and should be retained for
future reference. This unit has been engineered and manufactured to assure your personal safety. Improper use
can result in potential electrical shock or fire hazards. In order not to defeat the safeguards, observe the follow-
ing basic rules for installation, use and servicing.
CAUTION: This symbol should alert the user to the presence of “dangerous voltage” inside the
product that might cause harm or electric shock.
Caution! Risk of electric shock! Do not open!
To reduce the risk of electric shock, do not remove the cover (or back). No user-serviceable parts
are inside. Refer servicing to qualified service personnel.
• Heed warnings — All warnings on the product and in the operating instructions should be adhered to.
• Follow instructions — All operating and use instructions should be followed.
• Ventilation — The product should be situated so that its location or position does not interfere with proper
ventilation.
• Heat — The product should be situated away from heat sources such as radiators, heat registers, fur-
naces, or other heat producing appliances.
• Power sources — The product should be connected to a power source only of the type directed in this
document or as marked on the product.
• Power cord protection — The power cord should be routed so that it is not likely to be walked on or
pinched by items placed upon or against it, paying particular attention to the cord at the wall receptacle,
and the point where the cord exits from the product.
• To complete the disconnection of the electricity, please remove the power (electric) cord and the SCSI
cable from their connections in the back of the product. The plugs should be placed near the product for
easy access.
• Object and liquid entry — Care should be taken to insure that objects do not fall and liquids are not
spilled into the product's enclosure through openings.
• Servicing — The user should not attempt to service the product beyond that described in the operating
instructions. All other servicing should be referred to qualified service personnel.
Precautions
• Do not use oil, solvents, gasoline, paint thinners, or insecticides on the unit.
• Do not expose the unit to moisture or to temperatures higher than 104 °F (40 °C) or lower than
-40 °F (-40 °C).
• Keep the unit away from direct sunlight, strong magnetic fields, excessive dust, humidity, and
electronic/electrical equipment, which generate electrical noise.
• Hold the power cord by the head when removing it from the AC outlet; pulling the cord can damage the
internal wires.
• Use the unit on a firm level surface free from vibration, and do not place anything on top of the unit.
FCC Notice
This equipment generates and uses radio frequency energy and, if not installed and used properly — that is, in
strict accordance with the manufacturer's instructions — may cause interference to radio communications or
radio and television reception. It has been tested and found to comply with the limits for a Class B computing
device in accordance with the specifications in Part 15 of FCC Rules, which are designed to provide reason
able protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television
reception, which can be determined by turning the equipment on and off, you are encouraged to try to correct
the interference by one or more of the following measures:
• Reorient the receiving antenna.
• Relocate the computer with respect to the receiver.
• Move the computer into a different outlet so that the computer and receiver are on different branch
circuits.
WARNING: Changes or modifications made to this equipment, which have not been expressly
approved by Certance, may cause radio and television interference problems that could void
the user's authority to operate the equipment.
Further, this equipment complies with the limits for a Class B digital apparatus in accordance with Canadian
Radio Interference Regulations.
Cet appareil numérique de la classe B est conforme au Règlement sur brouillage radioélectrique, C. R. C., ch.
1374.
The desktop device described in this manual requires shielded interface cables to comply with FCC emission
limits.
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WARNING: To prevent fire or electrical shock hazard, do not expose the unit to rain or moisture.
To avoid electrical shock, do not open the cabinet.
Refer servicing to qualified personnel.
Contents
Chapter 1 – Introduction ................................................ 12
The Challenges of Data Protection ........................................................12
Introducing the CP 3100 .....................................................................12
Features and Benefits ..........................................................................13
CP 3100 Configurations .....................................................................13
Understanding Terms and Concepts ......................................................14
CP 3100 Theory of Operation .............................................................15
Using This Guide ................................................................................18
Chapter 2 – Quick Start Installation ............................... 19
Installing an Internal CP 3100 ..............................................................19
Installing a Desktop CP 3100 ...............................................................21
Installing a Rack-Mount CP 3100 ..........................................................22
Chapter 3 – Installing the CP 3100................................. 23
Unpacking and Inspection ...................................................................23
Installing an Internal CP 3100 ..............................................................23
Installing a Desktop CP 3100 ...............................................................36
Installing the Rack-Mount CP 3100 .......................................................40
Chapter 4 – Initial Setup ................................................ 44
Setting the Initial Configuration ............................................................44
Installing Your Backup Software ............................................................53
Verifying Your Installation .....................................................................53
CP 3100 Operation ............................................................................53
Chapter 5 – Basic and Advanced Operations.................. 54
Overview ..........................................................................................54
Logging into RemoteAdmin ..................................................................54
Performing Basic Operations ................................................................57
Performing Advanced Operations .........................................................70
Chapter 6 – Performing System Operations ................... 74
Viewing System Information .................................................................74
Updating the CP 3100 Firmware ..........................................................76
Viewing Device Inventories ..................................................................77
Viewing the System Log .......................................................................80
6
Viewing Messages ..............................................................................81
Restarting or Shutting Down the CP 3100 ..............................................82
Chapter 7 – CP 3100 LEDs.............................................. 83
Front Panel LEDs .................................................................................83
System LED ........................................................................................84
Attention LED .....................................................................................84
Virtual Tape LED .................................................................................85
Physical Tape LED ...............................................................................85
Network Activity LED ...........................................................................85
Chapter 8 – Using the Integrated Tape Drive .................. 86
Using the Appropriate Media ...............................................................86
Handling Cartridges ...........................................................................87
Applying Labels ..................................................................................87
Loading a Cartridge ...........................................................................88
Ejecting a Cartridge ............................................................................88
Write Protecting a DDS Cartridge .........................................................89
Cleaning the Tape Path .......................................................................90
Chapter 9 – Troubleshooting .......................................... 91
Damaged Parts ..................................................................................91
Handling Attentions ............................................................................91
SCSI ID Problems ................................................................................92
SCSI Termination Problems ...................................................................92
CP 3100 Does Not Work ....................................................................93
Power On Self Test Fails ......................................................................93
Computer Does Not Boot .....................................................................93
Computer Does Not Recognize the CP 3100 .........................................93
Backup Program Does Not Recognize the CP 3100 ................................94
Removing the Hard Disk ......................................................................94
Chapter 10 – Recording Your Settings ............................ 96
Appendix A – CP 3100 Operation.................................. 97
Overview ..........................................................................................97
Archiving to a Physical Tape for the First Time ........................................97
Archiving a Previously Archived Virtual Cartridge ...................................97
Archiving and Migrating .....................................................................99
7
List of Figures
Figure 1. Backup Data Flow from a Host to a CP 3100 Virtual Tape Cartridge .......... 16
Figure 2. Restore Data Flow from a CP 3100 Virtual Tape Cartridge ........................ 17
Figure 3. Restore Data Flow from a Physical Tape through the CP3100..................... 17
Figure 4. Installing the CP 3100........................................................................... 25
Figure 5. Back Panel of the Internal CP 3100......................................................... 26
Figure 6. Connecting the DC Power Cable ............................................................ 26
Figure 7. Connecting the VHDC-1 to HD68 Converter............................................. 27
Figure 8. Connecting the VHDC-1 to HD68 Archive Cable ...................................... 27
Figure 9. Connecting to an Archive Tape Drive ...................................................... 28
Figure 10. SCSI Cable Connections...................................................................... 28
Figure 11. Category 5 Ethernet Cable with PCI Bracket........................................... 29
Figure 12. Connecting the Ethernet Cable to the Internal CP 3100 ........................... 29
Figure 13. Securing the Ethernet PCI Bracket ......................................................... 30
Figure 14. Connecting the Ethernet Cable from Your LAN to the Host Computer......... 30
Figure 15. Unknown Medium Changer in the Computer Management Window......... 32
Figure 16. Unzipping the Compressed File ............................................................ 33
Figure 17. Information Box .................................................................................. 34
Figure 18. Hardware Update Wizard................................................................... 34
Figure 19. Back Panel of the Desktop CP 3100...................................................... 37
Figure 20. Back Panel of the Rack-Mount CP 3100................................................. 41
Figure 21. Welcome Page................................................................................... 45
Figure 22. Date/Time Settings Page ..................................................................... 46
Figure 23. Password Settings Page ....................................................................... 47
Figure 24. Network Settings Page ........................................................................ 49
Figure 25. Email Settings Page............................................................................. 51
Figure 26. Welcome Page................................................................................... 55
Figure 27. Login Screen with “Forced Login” Message............................................ 56
Figure 28. Device Status Page ............................................................................. 58
Figure 29. Example of a Physical Tape Drive attached to the CP 3100 ..................... 59
Figure 30. Device Properties................................................................................ 60
Figure 31. Configuration Page............................................................................. 64
Figure 32. Example of Displaying Pop-up Information ............................................. 66
Figure 33. Create New Virtual Tape Cartridge Page .............................................. 68
Figure 34. Stop Icon on the Device Status Page...................................................... 70
Figure 35. Virtual Tape Cartridge Configure Page.................................................. 71
9
Figure 36. Selecting an Advanced Operation ........................................................ 72
Figure 37. System Info Page ................................................................................ 75
Figure 38. Firmware Update Page........................................................................ 77
Figure 39. Inventory Page ................................................................................... 78
Figure 40. Message when Deleting an Inventory .................................................... 79
Figure 41. System Log Page ................................................................................ 80
Figure 42. Messages Page .................................................................................. 81
Figure 43. Restart Shutdown Page ........................................................................ 82
Figure 44. Front Panel LEDs ................................................................................. 83
Figure 45. Inserting a Cartridge ........................................................................... 88
Figure 46. Ejecting a Cartridge............................................................................ 89
Figure 47. Write Protecting a DDS Cartridge......................................................... 89
Figure 48. Slider Arrow ...................................................................................... 94
Figure 49. Swinging Out the Latch ....................................................................... 95
Figure 50. Choosing Use New Physical Cartridge .................................................. 98
10
List of Tables
Table 1. CP 3100 Configurations...................................................................... 13
Table 2. CP 3100 Series Configuration Options .................................................14
Table 3. Date/Time Settings Page ..................................................................... 47
Table 4. Password Settings Page.......................................................................48
Table 5. Network Settings Page ........................................................................50
Table 6. Email Settings Page............................................................................. 51
Table 7. Device Properties Page........................................................................60
Table 8. Status Column ....................................................................................61
Table 9. Legends in the Virtual Drive and Virtual Loader Sections ..........................62
Table 10. Configuration Page........................................................................... 65
Table 11. Virtual Tape Cartridge Pop-up Information ...........................................65
Table 12. Create New Virtual Tape Cartridge Page ............................................69
Table 13. Advanced Operation Values .............................................................. 72
Table 14. System Info Page ..............................................................................75
Table 15. System LED ......................................................................................84
Table 16. Attention LED.................................................................................... 84
Table 17. Virtual Tape LED ...............................................................................85
Table 18. Physical Tape LED.............................................................................85
Table 19. Network Activity LED.........................................................................85
Table 20. Matching Drives with the Media They Support......................................86
Table 21. Cartridge Guidelines and Pitfalls ........................................................87
Table 22. Cleaning the Tape Path ..................................................................... 90
Table 23. CP 3100 Attentions...........................................................................92
Table 24. CP 3100 Configuration Settings .........................................................96
11
1 Introduction
The Challenges of Data Protection
Today’s demanding business environments have created a standard where anything other than flawless execution puts business at risk. In addition, the proliferation of the Internet has led to the erosion
of traditional boundaries and limitations, creating unprecedented business opportunities while intro
ducing new threats to data security. With more confidential data exchanged, stored, and made
accessible than ever before, corporate information assets are exposed to growing risks of attack
from both outside hackers and opportunistic or disgruntled insiders.
Complicating matters is the growing reliance organizations place on their technology. While
today’s technology has created a dramatic increase in productivity and growth, a company’s reli
ance on its technology makes the effects of technology failure devastating. Downtime is a direct
result of data loss and the ability of a business to restore data and continue operation is crucial. The
costs associated with downtime have increased dramatically and include more than financial loss.
Data loss can have a negative impact on such intangibles as customer satisfaction, publicity, and the
perception of quality.
These risks may be manageable, but the financial impact of downtime is well documented.
• Nearly half of all companies report each hour of downtime costs them $50,000, according to
a study by Contingency Planning Group.
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-
• For one in four companies, the cost of each minute of downtime can range from $250,000 to
more than $1 million.
Protecting vital business data and minimizing downtime are the primary reasons that organizations
back up data. Recovering a critical file or an entire system requires quick and reliable access to
backed-up data.
Introducing the CP 3100
The CP 3100 is a new class of disk-to-disk-to-tape (D2D2T) solutions built from the ground up for
small-to-medium businesses seeking reliable, cost-effective enhanced backup, restore, and archive
performance. Built on the powerful Certance DPA™ (Data Protection Architecture), the CP 3100 inte
grates disk storage, network connectivity, and server-class processing — all within a single enclosure. Offering up to 320 gigabytes (GB) native capacity with scalability to one terabyte (TB), the CP
3100 provides sustained native transfer rates up to 22 MB/sec.
The CP 3100 delivers simplified installation, operation, and management:
• Installation: The CP 3100 emulates a DDS-4 or DAT 72 autoloader from any manufacturer
and automatically configures itself for these drives.
• Operation: The CP 3100 automatically migrates backed-up data from disk to tape for remote
archiving, without requiring intervention from the host or the need for additional software.
• Management: The CP 3100 provides an embedded Web server that enables remote setup,
management, and monitoring from any Web browser.
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12
Introduction Features and Benefits
The CP 3100 is available as a turnkey configuration that consists of a desktop or 1U rack-mount
solution equipped with an integrated Certance DAT 72 tape drive. Customers who already have a
DDS-4 or DAT 72 tape drive can build their own D2D2T solution by combining a 5.25-inch halfheight internal, desktop, or 1U rack-mount solution using their existing tape drive investment.
Features and Benefits
The CP 3100 supports the shift in information management from backup and restore towards longterm retention and archival storage. Benefits of this new type of information storage architecture:
• Increases performance up to 10X compared to tape drives typically used by small and
medium-sized businesses.
• Fully emulates a DDS-4 or DAT 72 autoloader to ensure compatibility with existing backup
software and interchangeability of tape cartridges between the CP 3100 and a stand-alone
tape drive of the same format.
• Performs policy-based migration from disk to tape for archive.
• Incorporates dual Ultra 160 SCSI controllers to provide performance and flexibility without
impacting network performance during archival to tape.
• Combines the features and functionality typical of high-end solutions in a form factor as small
as a 5.25-inch, half-height internal device.
• Easily scales data-protection capacity in parallel with growing business demands.
CP 3100 Configurations
Tabl e 1 on page 13 lists the CP 3100 configurations. Table 2 on page 14 lists the options associated with each configuration.
Table 1. CP 3100 Configurations
Model Description
CP3100I-160 Internal 5.25-inch device for use with an existing DDS-4 or DAT 72 tape drive
CP3100D-160 160 Gb desktop for use with an existing DDS-4 or DAT 72 tape drive
CP3101D-160 160 GB desktop with an integrated Certance DAT 72 tape drive
CP3100R1-320 320 GB 1U rack-mount for use with an existing DDS-4 or DAT 72 tape drive
CP3101R1-160 160 GB 1U rack-mount with an integrated Certance DAT 72 tape drive
13
Introduction Understanding Terms and Concepts
Table 2. CP 3100 Series Configuration Options
CP 3100 Models
CP3100I160
Capacity 160 GB 160 GB 160 GB 320 GB 160 GB
Tape Dri v e Existing DDS-4
or DAT 72
Tape Emulation Certance/
Seagate
DDS-4, DAT
72
Backup Speed
(native)
Packaging 5.25--inch half-
Network
Connectivity
SCSI Controllers Dual Ultra 160
Up to 72 GB/
hour
height internal
Dual 10/100/
1000 Ethernet
SCSI (host and
archive)
CP3100D160
Existing DDS-4
or DAT 72
Certance/
Seagate
DDS-4, DAT
72
Up to 72 GB/
hour
Desktop Desktop 1U rack-mount 1U rack-mount
Dual 10/100/
1000 Ethernet
Dual Ultra 160
SCSI (host and
archive)
CP3101D160
Integrated
Certance
DAT 72
Certance/
Seagate
DDS-4, DAT
72
Up to 72 GB/
hour
Dual 10/100/
1000 Ethernet
Dual Ultra 160
SCSI (host and
archive)
CP3100R1320
Existing DDS-4
or DAT 72
Certance/
Seagate
DDS-4, DAT
72
Up to 72 GB/
hour
Dual 10/100/
1000 Ethernet
Dual Ultra 160
SCSI (host and
archive)
CP3101R1160
Integrated
Certance
DAT 72
Certance/
Seagate
DDS-4, DAT
72
Up to 72 GB/
hour
Dual 10/100/
1000 Ethernet
Dual Ultra 160
SCSI (host and
archive)
Understanding Terms and Concepts
The following glossary defines terms and concepts associated with the CP 3100.
Archive The process by which the CP 3100 copies data from a Virtual Tape
Cartridge to a physical tape cartridge. The data is copied according to
policies chosen in the RemoteAdmin Web browser tool.
Archive SCSI Bus One of two CP 3100 SCSI buses. The Archive SCSI bus is dedicated for
CP 3100-attached SCSI devices.
Associate The relationship between a virtual tape cartridge and the physical tape
that contains the archived data. For example, the virtual cartridge in vir
tual slot 1 is archived to physical tape. This physical tape is now associated with the virtual cartridge in slot 1.
Attention The condition where the CP 3100 requires operator intervention to
clear a problem or take certain actions.
Disassociate The term used to describe terminating the relationship between a virtual
cartridge and its associated physical tape. Choosing Use New Physical
Cartridge or Remove Virtual Cartridge options in the RemoteAdmin
Web browser tool can terminate the relationship. See
Advanced Operations” on page 70.
Host SCSI Bus One of two CP 3100 SCSI buses. The Host SCSI bus is dedicated to
and accessible from the SCSI Host Initiator.
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“Performing
14
Introduction CP 3100 Theory of Operation
Migrate The process by which the CP 3100 removes data from the Storage Pool
to make room for newly backed up data. Data will only be migrated if it
has been successfully archived (written to physical tape) previously.
Data is migrated using a least recently used (LRU) algorithm, which
migrates data starting with the oldest backed-up data.
Physical Tape Cartridge (PTC) An actual tape cartridge used for archive and restore operations.
Physical Tape Drive (PTD) The DAT tape drive attached to the CP 3100 Archive SCSI bus.
RemoteAdmin The tool the Administrator uses to access the CP 3100's configuration,
management, and control interface via a Web browser-enabled Ethernet connection.
Storage Pools Storage Pools are created on the CP 3100's hard disk(s) and are used
by the Virtual Loader to read/write Virtual Tape Cartridge data and
control information. Storage Pools are the method by which host data is
organized into Virtual Tape Cartridges.
Inventory/Virtual Device
Inventory
Virtual Loader Device (VLD) Part of the Embedded Server that emulates a Certance DAT autoloader
Virtual Tape Cartridge (VTC) When initialized, the CP 3100 creates virtual tape cartridges in all VLD
Virtual Tape Drive (VTD) The Virtual Tape Drive is part of the CP 3100 firmware that emulates a
The first time that the CP 3100 discovers a new PTD on the Archive
SCSI Bus, it creates and initializes a Virtual Tape Drive (VTD) and a Vir
tual Loader Device (VLD) populated with Virtual Tape Cartridges (VTCs).
These VTD, Virtual Loader Device (VLD), and VTCs are accessed and
managed through a Virtual Device Inventory (VDI).
with a configurable number of virtual slots. The default number of virtual
slots is 25.
slots. These virtual tape cartridges are initially empty. Once written (and
until erased or overwritten), a VTC logically contains all data written to
it. Data blocks will be available either in a Storage Pool or on a PTC
associated to the particular VTC. Upon a restore operation, the
3100 determines the location of a requested data block and
CP
retrieves the data from either the VTC or requested PTC.
DDS-4 or DAT 72 physical tape drive.
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CP 3100 Theory of Operation
The following sections describe the theory of operation behind the CP 3100. For more information
about CP 3100 operation, see
Appendix A.
Overview
The CP 3100 emulates a DAT autoloader, with a single DDS-4 or DAT 72 tape drive on the host
SCSI bus. To perform a backup operation, the backup software executing on the Host Initiator treats
the CP 3100 as a DDS-4 or DAT 72 autoloader and tape drive.
A physical tape autoloader automates the backup/restore process by receiving commands from the
host software to the mechanical device in the autoloader to insert tapes into and remove tapes from
the tape drive. By emulating a tape autoloader, you can use the same host software and use the disk
drive as a “virtual autoloader” that appears to the host and behaves exactly like a real autoloader.
Instead of a robot that grabs physical tapes, the virtual autoloader in the Certance CP 3100 emu
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15
Introduction CP 3100 Theory of Operation
lates the robot’s actions using firmware, and organizes the capacity of the disk drive into a set of virtual tape cartridges (VTCs).
The number of data cartridges in a physical autoloader is limited by the mechanical constraints of
the autoloader’s magazine. A virtual autoloader does not have the same constraint and therefore
can contain many more virtual tape cartridges. Since the virtual autoloader appears to the host —
and behaves — as a physical autoloader, virtual tape cartridges appear to the host and behave just
like physical tape cartridges. The CP 3100 manages the relationship between the virtual tape car
tridges visible to the host backup software and the physical tape cartridges visible only to the CP
3100, ensuring data can be restored from either disk or tape.
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The Flow of Data
The Backup Process
During a backup, the host backup software moves data from the host to the CP 3100's virtual autoloader, writing data to the disk drive in the same format it would to a physical autoloader. Once the
backup to the virtual autoloader is complete, the CP 3100 copies the data to the attached physical
tape drive — in the background and without intervention from the host or user — creating an exact
replica archive on tape.
1. Host backup software
sends data to CP3100.
Figure 1. Backup Data Flow from a Host to a CP 3100 Virtual Tape Cartridge
2. Background archive from
CP3100 to physical tape.
The Restore Process
During a restore, the host backup software directs the CP 3100's virtual autoloader to insert the tape
containing the file(s) to be restored. The virtual autoloader checks its virtual tape cartridges to see
whether the virtual tape matching the backup software's request is available. If it is, the virtual auto
loader “inserts” the appropriate virtual tape cartridge and restores the file(s), at disk speed, to the
host. Since this occurs with a virtual autoloader, and virtual cartridges are always available, tape
insertion is instantaneous and the restoration process begins immediately.
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16
Introduction CP 3100 Theory of Operation
1. Host requests
tape.
2. CP 3100 returns data
from virtual tape.
Figure 2. Restore Data Flow from a CP 3100 Virtual Tape Cartridge
Restore Data Flow from Physical Tape
If the virtual tape cartridge matching the backup software's request is not available, the CP 3100
flashes the Attention LED, prompting you to consult RemoteAdmin and/or insert the physical tape
into the physical tape drive. Once the CP 3100 verifies that the correct tape has been inserted, the
file(s) are restored directly from the physical tape drive to the host.
1. Host requests
tape.
Figure 3. Restore Data Flow from a Physical Tape through the CP3100
To maintain compatibility with backup software, the CP 3100 ensures a 1-to-1 relationship between
a virtual tape cartridge and a physical tape cartridge. In this way, backup data written to a virtual
tape cartridge is archived (copied) to a physical tape cartridge, and the physical tape cartridge can
be used with any compatible tape drives to successfully restore data. This 1-to-1 relationship
between a virtual tape cartridge and a physical tape cartridge prevents the CP 3100 from spanning
data from a single virtual tape cartridge across multiple physical tape cartridges.
5. Data is restored from tape
drive to host. CP3100
acts as pass-through.
4. CP3100 verifies tape is the
2. Data for the restore does not reside
on CP3100. User prompted to insert
tape via LED and RemoteAdmin.
3. User inserts
tape.
one requested by host.
17
Introduction Using This Guide
Using This Guide
This User’s Guide describes how to install, configure, and care for the CP 3100. Please read the
appropriate chapters carefully, and keep this Guide handy for future reference.
• Chapter 2 provides quick-start instructions for getting the CP 3100 up and running in the
shortest possible time.
• Chapter 3 provides detailed installation instructions.
• Chapter 4 describes how to use RemoteAdmin, the CP 3100 Web-based management tool,
to perform the initial setup of the CP 3100.
• Chapter 5 describes how to use RemoteAdmin to perform basic and advanced operations.
• Chapter 6 describes how to use RemoteAdmin to perform system operations.
• Chapter 7 describes the CP 3100 LEDs.
• Chapter 8 provides information for CP 3100 configurations equipped with an integrated
tape drive.
• Chapter 9 provides troubleshooting procedures you can follow in the unlikely event you
encounter a problem with your CP 3100.
• Chapter 10 lets you obtain a printed record of your configuration settings for future
reference.
• Appendix A provides information about the CP 3100 operation.
18
2 Quick Start Installation
This chapter provides quick-start instructions for getting the CP 3100 up and running in the shortest
possible time.
Topics in this chapter are:
• “Installing an Internal CP 3100” on page 19
• “Installing a Desktop CP 3100” on page 21
• “Installing a Rack-Mount CP 3100” on page 22
NOTE: If you prefer more detailed instructions, see Chapter 3 for drive installation
instructions.
Installing an Internal CP 3100
Use the following procedure to get an internal CP 3100 up and running. Print this page and check
each step as you complete it. If you need more information about a step, turn to the section refer
enced in the step.
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❑
❑
❑
❑
❑
❑
❑
❑
Unpack the contents of your package, and check for damaged items.
1.
See “Unpacking and Inspection” on page 23.
Obtain the additional items you need to install the CP 3100.
2.
See “Items You Must Supply” on page 24.
The CP 3100’s SCSI ID defaults to that of the attached tape drive. Be sure no other device
3.
on the SCSI chain has this SCSI ID.
See “Reviewing the SCSI ID” on page 24.
Shut down the computer and disconnect the computer’s AC power cord. Then install the
4.
CP 3100 in a 5.25-inch, half-height bay.
See “Installing the Internal CP 3100” on page 25.
Use the supplied VHDC-1 to HD68 converter and VHDC-1 to HD68 Archive Cable to con-
5.
nect the CP 3100 to a host and a tape drive.
See “Connecting to a Host and a Tape Drive” on page 27.
Use the supplied Category 5 Ethernet Cable with PCI bracket to connect the CP 3100 to
6.
your Local Area Network (LAN).
See “Connecting to the Network” on page 29.
Attach any expansion units to the Serial ATA (SATA) connectors on the CP 3100.
7.
See “Connecting Expansion Units” on page 31.
Power-up the host computer that contains the CP 3100. If the CP 3100 is not recognized,
8.
close all open applications and “warm boot” the host while leaving the CP 3100 running.
See “Powering-up the Internal CP 3100” on page 31.
19
Quick Start Installation Installing an Internal CP 3100
❑
❑
❑
❑
❑
If your operating system or backup software does not recognize the CP 3100, you may
9.
need to install drivers. See “Installing the Driver” on page 31.
Register the CP 3100.
10.
See “Registering the CP 3100” on page 35.
Perform the initial CP 3100 setup procedures:
11.
• Log into RemoteAdmin.
See “Logging into RemoteAdmin” on page 44.
• Set the CP 3100 clock to the current date and time.
See “Setting the CP 3100’s Internal Clock” on page 46.
• Set a RemoteAdmin password.
See “Specifying a Password” on page 47.
• Specify the CP 3100 network settings.
See “Configuring Network Settings” on page 48.
• Configure the CP 3100 email settings.
See “Configuring Email Settings” on page 50.
Install your backup software application.
12.
Verify your installation.
13.
See “Verifying Your Installation” on page 53.
20
Quick Start Installation Installing a Desktop CP 3100
Installing a Desktop CP 3100
Use the following procedure to get a desktop CP 3100 up and running. Print this page and check
each step as you complete it. If you need more information about a step, turn to the section refer
enced in the step.
-
❑
❑
❑
❑
❑
❑
❑
❑
❑
❑
❑
❑
Unpack the contents of your package, and check for damaged items.
1.
See “Unpacking and Inspection” on page 23.
Obtain the additional items you need to install the CP 3100.
2.
See “Items You Must Supply” on page 36.
Be sure the CP 3100’s SCSI ID is not being used by another device on the SCSI chain.
3.
See “Reviewing the SCSI ID” on page 36.
Shut down the computer and disconnect the computer’s AC power cord.
4.
See the manual that came with your computer.
Connect the CP 3100 to a host computer.
5.
See “Connecting to a Host” on page 37.
If you have the CP3100D-160, connect it to an approved DDS-4 or DAT 72 tape drive.
6.
See “Connecting to a Tape Drive” on page 37.
Terminate the SCSI chain appropriately for your configuration.
7.
See “Terminating the SCSI Chain” on page 38.
Connect the CP 3100 to your LAN.
8.
See “Connecting to the Network” on page 38.
Power-up the CP 3100.
9.
See “Powering-up the Desktop CP 3100” on page 38.
If your operating system or backup software does not recognize the CP 3100, you may
10.
need to install drivers. See “Installing the Driver” on page 39.
Register the CP 3100.
11.
See “Registering the CP 3100” on page 39.
Perform the initial CP 3100 setup procedures:
12.
• Log into RemoteAdmin.
See “Logging into RemoteAdmin” on page 44.
• Set the CP 3100 clock to the current date and time.
See “Setting the CP 3100’s Internal Clock” on page 46.
• Set a RemoteAdmin password.
See “Specifying a Password” on page 47.
• Specify the CP 3100 network settings.
See “Configuring Network Settings” on page 48.
• Configure the CP 3100 email settings.
See “Configuring Email Settings” on page 50.
❑
❑
Install your backup software application.
13.
Verify your installation.
14.
See “Verifying Your Installation” on page 53.
21
Quick Start Installation Installing a Rack-Mount CP 3100
Installing a Rack-Mount CP 3100
Use the following procedure to get a rack-mount CP 3100 up and running. Print this page and check
each step as you complete it. If you need more information about a step, turn to the section refer
enced in the step.
-
❑
❑
❑
❑
❑
❑
❑
❑
❑
❑
Unpack the contents of your package, and check for damaged items.
1.
See “Unpacking and Inspection” on page 23.
Obtain the additional items you need to install the CP 3100.
2.
See “Items You Must Supply” on page 40.
Be sure the CP 3100’s SCSI ID is not being used by another device on the SCSI chain.
3.
See “Reviewing the SCSI ID” on page 40.
Install the CP 3100 in a suitable rack.
4.
See “Installing the Rack-Mount CP 3100 in a Rack” on page 41
Connect the CP 3100 to a host computer.
5.
See “Connecting to a Host” on page 41.
If you have the CP3100R1-320, connect it to an approved DDS-4 or DAT 72 tape drive.
6.
See “Connecting to a Tape Drive” on page 42.
Terminate the SCSI chain appropriately for your configuration.
7.
See “Terminating the SCSI Chain” on page 42.
Connect the CP 3100 to your LAN.
8.
See “Connecting to the Network” on page 42.
Power-up the CP 3100.
9.
See “Powering-up the Rack-Mount CP 3100” on page 43.
If your operating system or backup software does not recognize the CP 3100, you may
10.
need to install drivers.
See “Installing the Driver” on page 43.
❑
❑
❑
❑
Register the CP 3100.
11.
See “Registering the CP 3100” on page 43.
Perform the initial CP 3100 setup procedures:
12.
• Log into RemoteAdmin.
See “Logging into RemoteAdmin” on page 44.
• Set the CP 3100 clock to the current date and time.
See “Setting the CP 3100’s Internal Clock” on page 46.
• Set a RemoteAdmin password.
See “Specifying a Password” on page 47.
• Specify the CP 3100 network settings.
See “Configuring Network Settings” on page 48.
• Configure the CP 3100 email settings.
See “Configuring Email Settings” on page 50.
Install your backup software application.
13.
Verify your installation.
14.
See “Verifying Your Installation” on page 53.
22
3 Installing the CP 3100
This chapter describes how to install the CP 3100.
Topics in this chapter are:
• “Unpacking and Inspection” on page 23
• “Installing an Internal CP 3100” on page 23
• “Installing a Desktop CP 3100” on page 36
• “Installing the Rack-Mount CP 3100” on page 40
Unpacking and Inspection
Although the CP 3100 is inspected and carefully packaged at the factory, damage may occur during shipping. Follow these steps for unpacking the CP 3100.
1. Inspect the shipping container. Notify your shipper immediately if you find any damage.
2. Place the shipping container on a flat, clean, stable surface. Then carefully remove the con-
tents and verify the packing list. If parts are damaged, notify your Certance representative.
3. Save the CP 3100 container and packing materials in case you ever need to ship the
CP
3100.
Installing an Internal CP 3100
Installing an internal CP 3100 involves the following steps:
1. “Handling Precautions” on page 24
2. “Items You Must Supply” on page 24
3. “Reviewing the SCSI ID” on page 24
4. “Installing the Internal CP 3100” on page 25
5. “Connecting to a Host and a Tape Drive” on page 27
6. “Connecting to the Network” on page 29
7. “Connecting Expansion Units” on page 31
8. “Powering-up the Internal CP 3100” on page 31
9. “Installing the Driver” on page 31
10. “Registering the CP 3100” on page 35
23
Installing the CP 3100 Installing an Internal CP 3100
Handling Precautions
Observe the following precautions to avoid electrostatic damage to the internal CP 3100.
• The internal CP 3100 contains some exposed components that are sensitive to static electric-
ity. To reduce the possibility of damage from static discharge, the CP 3100 is shipped in a
protective antistatic bag. Do not remove the CP 3100 from the antistatic bag until you are
ready to install it.
• Before you remove the internal CP 3100 from the antistatic bag, touch a grounded metal sur-
face to discharge any static electricity buildup from your body.
• Handle the internal CP 3100 by the sides rather than by the top cover to reduce the risk of
dropping the CP 3100 or damaging it during installation.
• Always lay the internal CP 3100 either on top of the antistatic bag or place it inside of the
bag to reduce the chance of damage from static discharge.
Items You Must Supply
To install the internal CP 3100, you may need the following additional items:
• An available 5.25-inch, half-height bay where the CP 3100 is to be installed.
• An available expansion card slot opening on the back of your computer.
• An Ethernet cable for connecting the CP 3100 to your Local Area Network (LAN).
• An internal SCSI cable for connecting to the host SCSI interface card.
• A Phillips screwdriver and other appropriate tools for accessing the inside of your computer.
Reviewing the SCSI ID
It is not necessary to manually set the SCSI ID number of the internal CP 3100. The unit assumes the
SCSI ID of the archive tape drive after connection and boot up.
Note: Do not set the archive tape drive to SCSI ID 7. For best performance, it is strongly recommended that the CP 3100 be attached to a dedicated SCSI Ultra 160 controller.
24
Installing the CP 3100 Installing an Internal CP 3100
Installing the Internal CP 3100
To install the CP 3100 in your computer:
1. Shut down the computer as you would normally. Then turn off all peripherals connected to it.
2. Disconnect the computer’s AC power cord.
3. Remove the computer cover to gain access to the inside of the computer. The documentation
that came with your computer should explain this procedure.
NOTE. If you disconnect cables to gain access to the mounting bay, note which cables were
removed. You can then refer to this information when you reconnect the cables at the end of this
procedure.
4. Select an available 5.25-inch, half-height mounting bay and remove the front panel
5. Install the CP 3100 in the mounting bay by sliding the unit through the front of the computer
(see
Figure 4 on page 25).
Figure 4. Installing the CP 3100
25
Installing the CP 3100 Installing an Internal CP 3100
6. Before you power-up the internal CP 3100, it must be securely mounted in the 5.25-inch bay.
Depending on the model of your host computer, each 5.25-inch bay should provide bracket
hardware to mount additional devices. Consult the documentation that came with your com
puter for proper device installation.
7. Connect the host DC power cable (existing inside the host computer) to the POWER
CONNECTOR on the back panel of the internal CP
Figure 6 on page 26).
Figure 5. Back Panel of the Internal CP 3100
3100 (see Figure 5 on page 26 and
-
NOTE. The following connectors on the back panel of the internal CP 3100 are not used:
• Archive Network (Gbe2)
• Serial (RS-232)
Power Cord
Figure 6. Connecting the DC Power Cable
26
Installing the CP 3100 Installing an Internal CP 3100
Connecting to a Host and a Tape Drive
The following procedure describes how to connect the CP 3100 to an existing tape drive and to a
host. The CP 3100 can connect to a DDS-4 or DAT 72 tape drive. Making this connection allows
data on the CP 3100’s hard disk to be archived to the attached tape drive. This procedure requires
an existing DDS-4 or DAT 72 tape drive, and the VHDC-1 to HD68 converter and VHDC-1 to HD68
Archive Cable supplied with the CP 3100.
To connect the CP 3100 to a host and a tape drive:
1. Connect the supplied VHDC-1 to HD68 Archive Converter to the HOST SCSI connector
(upper connector) on the back panel of the CP 3100 (see
on page 27).
Figure 5 on page 26 and Figure 7
VHDC-1 converter
Figure 7. Connecting the VHDC-1 to HD68 Converter
2. Connect the supplied VHDC-1 to HD68 Archive Cable to the ARCHIVE SCSI connector
(lower connector) on the back panel of the CP 3100 (see
on page 27).
Figure 5 on page 26 and Figure 8
VHDC-1 connector
Figure 8. Connecting the VHDC-1 to HD68 Archive Cable
27
Installing the CP 3100 Installing an Internal CP 3100
3. Connect the center connector on the Archive Cable to your existing DDS-4 or DAT 72 archive
tape drive. Attach the supplied terminator to the last SCSI connector on this cable (see
Figure 9 on page 28).
Terminator
Figure 9. Connecting to an Archive Tape Drive
4. Connect an existing SCSI cable from the CPU mainboard or a SCSI adapter card to the
VHDC-1 to HD68 converter (see
Figure 10 on page 28).
Figure 10. SCSI Cable Connections
28
Installing the CP 3100 Installing an Internal CP 3100
Connecting to the Network
To configure the internal CP 3100 via its Web Browser interface, connect the CP 3100 to your company’s LAN. This procedure is performed using the Category 5 Ethernet Cable with PCI bracket supplied with the internal CP 3100 (see Figure 11 on page 29).
Figure 11. Category 5 Ethernet Cable with PCI Bracket
NOTE. If you want to configure the CP 3100’s IP address before connecting to the LAN, you
may have to use a crossover cable and set up a private subnet for configuring the CP 3100.
Refer to “Configuring Network Settings” on page 48 for information about configuring the IP
address. After you configure the IP address, return to this procedure to connect the CP 3100 to
the network.
To connect the CP 3100 to your company’s LAN:
1. Connect one end of the supplied Ethernet cable to the NETWORK (Gbe1) connector on the
back panel of the CP
is the left Ethernet connector (see Figure 5 on page 26).
NOTE. The Gbe2 Ethernet connector is reserved and should not be used to connect to the LAN.
3100 (see Figure 12 on page 29). Facing the back of the CP 3100, this
Ethernet connector
Figure 12. Connecting the Ethernet Cable to the Internal CP 3100
29
Installing the CP 3100 Installing an Internal CP 3100
2. The other end of the Ethernet connection cable is attached to a PCI bracket. Secure the Ethernet PCI bracket to an open PCI slot in the host computer's backplane. Confirm that the Ethernet
connector and cable do not come in contact with surrounding cards (see
page 30).
Figure 13 on
Figure 13. Securing the Ethernet PCI Bracket
3. Connect an Ethernet cable from your existing LAN to the Ethernet PCI port on the back of the
host computer (see
Figure 14 on page 30).
Figure 14. Connecting the Ethernet Cable from Your LAN to the Host Computer
30
Installing the CP 3100 Installing an Internal CP 3100
Connecting Expansion Units
The back panel of CP 3100 has Serial ATA (SATA) connectors for accommodating expansion units.
To connect an expansion unit to the CP 3100, you need the Certance CP 3100 Expansion Unit Kit.
To obtain this Kit, please contact your reseller or Certance.
To connect one or more expansion units to the internal CP 3100:
1. Connect the SATA cable to the SATA 2 connector on the back panel of the CP 3100 (see
Figure 5 on page 26).
2. Connect the other end of the cable to the SATA connector on the back panel of the expansion
unit.
Powering-up the Internal CP 3100
Re-attach the host computer's AC power cord, then turn on the host computer. The internal CP 3100
powers-up when the computer in which it is installed powers-up.
When the CP 3100 is started for the first time, the following events occur:
• The CP 3100 boots and turns on four LEDS, one at a time, from bottom to top; then it turns off
the four LEDs in the same way. All LEDs will be off for a short period of time. When the
3100 boots successfully, the topmost LED turns on.
CP
• If the integrated hard disk has not been initialized, the CP 3100 prepares the disk for use. This
can take from 3 to 5 minutes.
• The CP 3100 loads the current LED configuration settings, initializes the network interface,
starts the device emulation, and activates its RemoteAdmin management tool.
• The System LED turns solid green.
NOTE. In the unlikely event you encounter a problem at power-up, refer to Chapter 9 for troubleshooting suggestions.
IMPORTANT. If the CP 3100 is not recognized after your host computer boots, close all open
applications and “warm boot” the host system while leaving the CP 3100 running.
Installing the Driver
The CP 3100 appears to the operating system as a DDS-4 or DAT 72 autoloader. If your operating
system or backup software does not recognize the CP 3100, you may need to install the tape drive
and changer drivers, or the backup application software included with the CP 3100. Most backup
applications that support DDS autoloaders will support the CP 3100 with their own drivers, although
you may need to uninstall and re-install your previously used backup application before the
CP
3100 will be recognized. If you plan to use a backup application other than the Windows native
Backup Applet, do not install the Certance drivers at this time.
31
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